Ambulatory care coordinator jobs in Broken Arrow, OK

Johnson County Animal Clinic has an opportunity for a Patient Care Coordinator to join our team! Compensation: $16.00 - $18.00 (depending on experience) Shift Details: We offer 4 day work weeks, 10 hour shifts and 2-3 Saturdays per month (8am-12:00pm). We also offer a uniform allowance, and a generous employee pet discount. About Us: We are growing! We have gone from 2 DVM's to 3 and will be adding a fourth at the beginning of the year. We have EMR's and utilize Scribenote (AI technology) for dictation. We are looking for someone who is passionate about patient care and client service. What We Offer: A dynamic and supportive team environment where collaboration and compassion are valued. Opportunities for growth and advancement within our rapidly expanding practice. Get the work-life balance you deserve with a great schedule Competitive compensation and benefits package, including medical, dental, and vision coverage. 401K plan with company match Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit. Responsibilities Essential Functions: * Maintains and upholds the Core Values and Mission Statement of MPH. * Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions. * Warmly welcomes clients upon their arrival and escorts them to the exam room. * Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable. * Creates, presents, and explains treatment plans in accordance with the veterinarian's directions. * Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital. * Schedules follow-up appointments and future wellness visits. * Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary. * Clearly explains discharge instructions and addresses client inquiries. * Handles client checkouts and collects payments in the exam room. * Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results. Additional Functions: * Performs other related duties as assigned. Qualifications Required Knowledge, Skills and Abilities: * Passionate about delivering exceptional client service. * Genuine love and appreciation for animals. * Friendly, personable, and committed to ensuring client satisfaction. * Proficient in active listening and accurate transcription of medical information. * Thrive on serving and assisting people. * Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions. * Strong computer literacy and typing skills. * Effective communication skills, both written and verbal. Required Education and Experience: * High school diploma. Preferred Education and Experience: * Medical terminology Physical Requirements: * Prolonged periods of standing and working on a computer. * Ability to bend down and lift up to 40lbs unassisted. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.

Department: Health Dept. Pay: $18.79per hour Work Schedule: Monday-Friday 8:00am-5:00pm,Evening and weekend work may occur Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits. The Care Coordinator Overdose Prevention works primarily in shelters to provide intensive care coordination to individuals who are unhoused and at risk of opioid or stimulant overdose. This work will improve community health by preventing disease and promoting wellness. The position provides support to peers and links peers to recovery-oriented systems of care and substance use, mental health and primary care providers. The position is required to become certified as a Kansas Peer Mentor (Substance Use) and Kansas Peer Specialist (Mental Health). The employee may have interactions with individuals who are angry, upset, or expressing frustration. Employee will provide support during public health emergencies. Engage peers who may be at risk of overdose * Initiate and develop on-going relationships with people who are at risk for overdose * Interview peers, collecting and documenting qualitative and quantitative assessment data * Implement identification, assessment, and referral strategies * Coordinate with shelter staff and with outreach teams * Drive to locations where peers are * Serve as a trusted resource to peers and shelter staff * Share "lived experience" and model successful behavior and strategies Support peers through personalized intensive care coordination * Link peers to resources, services and supports * Support recovery planning by assisting peers to set goals and determine the status of the goals over time * Interact with peers regularly to ensure they are supported through recovery-oriented systems of care * Tailor support services provided to and with a peer * Coach, education and communicate to peers and peers' families in a culturally-appropriate and health literacy-appropriate manner * Help peers to manage crises, to regain the ability to make independent choices and to take a proactive role in treatment Communicate and collaborate with team, peers' families and community partners * Use respectful, person-centered, recovery-oriented language in written and verbal communication * Coordinate with peers and organizations to enhance the provision of services and supports * Utilize a trauma-informed framework with peers and organizations * Accurately document work in case management database * Participate in meetings to develop strategies to improve effectiveness * Assist with data collection for grant deliverables * Maintain Kansas Certified Peer Mentor and Kansas Certified Peer Specialist credentials by taking required continuing education after obtaining initial certificates. Minimum Qualifications: High School diploma or equivalent. Per Sedgwick County Policy, this is a driving level position that requires a valid US driver's license without restrictions and current proof of automobile insurance. Meet the eligibility for certification as a Kansas Certified Peer Mentor (KCPM) and Kansas Certified Peer Specialist (KCPS), including a minimum of one year in stable substance use recovery and one year in stable recovery from a behavioral health condition. Obtain Kansas Peer Mentor in Training (KPMT) and Kansas Peer Specialist in Training (KCPST) certificates within 4 months of hire. Obtain Kansas Certified Peer Mentor (KCPM) and Kansas Certified Peer Specialist (KCPS) certificates within 1 year of hire. Attend Mental Health First Aid, Person Centered Case Management and ASSIST training within 1 year of hire. Preferred Qualifications: Kansas Certified Peer Mentor (KCPM). Kansas Certified Peer Specialist (KCPS). Proficiency in English and a language other than English; proficiency is demonstrated by passing a standardized test. Applicants have rights under Federal Employment Laws. Please find more information under the following link. Apply for a Job | Sedgwick County, Kansas

Job Details Newton, KSDescription CLINICAL WORK * ADMINISTRATIVE RESPONSIBILITIES * ENCOUNTER EXPECTATIONS * ABILITY TO TRANSPORT PATIENTS * PROFESSIONAL DEVELOPMENT * QUALITY ASSURANCE & PERFORMANCE IMPROVEMENT (QAPI)* EMPLOYEE CONTRIBUTES TO POSITIVE WORK ENVIRONMENT WITH CO WORKERS AND CUSTOMERS CPA 1: CLINICAL WORK * Provide care coordination services to clients participating in community support services. Provide care coordination services as assigned by supervisor. Develop continuous supportive relationships with identified clients. Set up and facilitate initial treatment plan meetings for each new referral and every 90 day thereafter. Assess the client's strengths and needs for community relationships and involvement. Update client's goals, objectives, and services in the treatment plan if needed and follow up with the therapist for their clinical oversight. Facilitate client autonomy by helping them build on strengths, increase community integration and learn more effective controls for emotional disturbances based on medical necessity. Build a relationship with community agencies that will provide a natural, supportive network for clients in their quest for mastery in various situations; liaison Provide interpretation and explanation of choices about services. Provide crisis intervention, in cooperation with case managers and attendant care workers. Cooperate, communicate, and coordinate with other Prairie View staff regarding individual patients, treatment needs, etc., by attending necessary meetings. Maintain clinical outcomes within Prairie View standards. Demonstrate competency in working with adult patients: Demonstrate an understanding of differences between typical and atypical adult behavior. Demonstrate an understanding of healthy adult environmental structures and routine, as evidenced by: Effective provision of individual and group interventions, and Offering effective input into team meetings and/or treatment planning. Demonstrate the ability to establish and maintain appropriate limits and boundaries when working with adults, both individually and in group work. Demonstrate knowledge of risk factors for individual adults, in regards to personal safety, safety in the community, and worker safety. Demonstrate knowledge of appropriate interventions to keep the patient and others safe. If participating in psychosocial group work assignments, demonstrate knowledge of group management strategies and best practice psychosocial group skill curriculum development. CPA 2: ADMINISTRATIVE RESPONSIBILITIES * Attend administrative and departmental meetings as scheduled. Maintain necessary personal records to document time spent on behalf of the patient/family. Maintain adequate and timely documentation in the clinical record of treatment interventions and other activities related to patient care. Work cooperatively with other professional staff within the office, in service of the clientele. Participate in clinical and administrative supervision with supervisor and peers when required/requested. Schedule, conduct, and facilitate appropriate care coordination meetings. Review, monitor, and evaluate the progress of services by holding appropriate meetings when necessary. Maintain responsibility for organizing a schedule and establishing priorities, according to existing patient and agency needs. Work cooperatively with Utilization Review staff and Treatment Team to assure authorization is in place to provide services, and specific services are identified on the active Treatment Plan. Insure that own documentation/records are completed, as standards require: 90% of Progress notes are completed within 72 hours. CPA 3: ENCOUNTER EXPECTATIONS * Per Guidelines provided CPA 4: ABILITY TO TRANSPORT PATIENTS * Maintain a valid Kansas Driver's License. Provide proof of current automobile insurance on your personal vehicle. Pass Driver's License check. CPA 5: PROFESSIONAL DEVELOPMENT * Develop and discuss annual plan for professional development with supervisor. Must complete approved State of Kansas training program, which also includes Case Manager training. Participate in professional workshops, seminars, and conferences to build skills and expand professional knowledge. Participate in continuing education activities and required inservices (such as Infection Control, etc.) as requested, to enhance and improve job performance Utilize Essential Learning site to enhance knowledge in the areas of mental health and treatment modalities. CPA 6: QUALITY ASSURANCE & PERFORMANCE IMPROVEMENT (QAPI) Participate in organizational Prairie View, Inc. activities. Be familiar with Prairie View, Inc. Initiatives and goals in work area. Annually review the Quality Assurance & Performance Improvement (QAPI) Plan. CPA 7: EMPLOYEE CONTRIBUTES TO POSITIVE WORK ENVIRONMENT WITH CO WORKERS AND CUSTOMERS Treats others with respect and dignity. Maintains a flexible response to organizational and customer needs. Understands role as part of larger team that extends beyond the individual work area. Performance is consistent with Prairie View's mission statement. To foster healing and growth in individuals and communities by providing behavioral and mental health services with compassion, competence, and stewardship in the spirit of Christ. Performance is consistent with Prairie View's values. Continue our heritage as a Christian, caring community, Prairie View honors these values that guide our decision making: advocacy for those whose voices are not strongly or widely heard quality and competence leading toward excellence respect for the beliefs of individuals and communities of faith communication with integrity, dignity, and sensitivity actions based upon justice, grace, acceptance, and forgiveness the sustainability of the organization. Performance is consistent with Prairie View's compliance program. Takes responsibility to challenge and evaluate departmental and institutional strategies and actions without personalizing. Maintains confidentiality in all aspects of position. Uses problem situations as learning opportunities. Brings energy and positive attitude to the work place. POSITION DESCRIPTION This position description is a temporary management guide tool and is subject to change. Qualifications POSITION QUALIFICATIONS: Minimum Education: High school diploma and Bachelor's degree or other approved work/personal experience in working with adults Minimum Experience: Two years working with adults who have severe and persistent mental illness Must have good listening skills, verbal skills, and written communication skills Must be able to observe patient demeanor and non verbal communication for assessment purposes Must be at least 21 years of age Must be able and willing to work flexible hours and adjust work schedule to meet patient and organization needs Must hold and maintain State of Kansas Case Manager Certification and appropriate CEU's where applicable Must be able to communicate effectively with referral sources, external care providers, and mental health center team members (i.e. case managers, therapists, physicians, community support workers, teachers, pastors, coaches) Must have ability to work effectively with adults with mental illness Must have ability to work effectively with adults who have severe and persistent mental illness and provide support Must be proficient at basic keyboarding/word processing skills Must be able to pass Kansas Bureau of Investigation Screen, Central Registry Screen, and DCF (Kansas Dept. for Children & Families, formerly SRS) background check

Summit Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Broken Arrow, OK Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

Summit Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Broken Arrow, OK Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. The main responsibility of the Patient Care Coordinator is to correspond with patients, caregivers and team members. The Patient Care Coordinator will act as a first point of contact with patients by carefully evaluating and assessing the purpose of the call, prioritizing and triaging if indicated. The Patient Care Coordinator will also prepare shipping materials and documents for the pharmacy technicians as needed. All tasks requiring clinical decision making will be triaged to the pharmacists. To be successful in this role, you should have excellent communication abilities, business acumen, and be highly motivated to meet objectives and goals. DUTIES AND RESPONSIBILITIES: Receiving and triaging inbound phone calls. Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate. Record activities in the patient database and follow up to secure services for our customers by contacting physician's offices, pharmacies, and other external entities to ensure patient's needs are being met. Schedule prescription shipments directly with patients, physician's offices, or patient affiliates Receiving and completing scheduling calls via dialer or outbound queues. Gathering demographics, plan information, patient history and other data and documenting in pharmacy application as necessary. Contacting physicians for missing or required information. Processes document intake queue for pharmacy technician processing. Prepares shipping materials for packing stations Performs other related duties as assigned by management Requirements High school diploma, general education degree (GED), or one to three years related experience and/or training, or equivalent combination of education and experience Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams) Good communication skills, both written & verbal, preferred. BEHAVIOR CHARACTERISTICS: Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. COMPETENCIES: The PCC is able to handle inbound and outbound calls, triage as appropriate and complete scheduling tasks. The PCC is able to update patient demographics, prescriber demographics and pertinent information for the pharmacy profile. The PCC is able to prepare documentation for pharmacy technician processing; including but not limited to demographics and plan information. The PCC demonstrates ability to communicate effectively with health care providers to obtain missing information. The PCC is able to prepare shipping materials for packing. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Continually required to stand. Continually required to walk. Continually required to sit. Continually required to utilize hand and finger dexterity. Continually required to talk or hear. While performing the duties of this job, the noise level in the work environment is usually moderate. The employee must continually lift and/or move up to 50 pounds. Additional remarks regarding work environment include standard office lighting and white noise. Specialized equipment, machines, or vehicles used: Conveyor belt, manual pallet jack. Benefits Supportive, progressive, fast-paced environment Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Job Description: Ennoble Care is looking for a full-time, experienced Patient Care Coordinator that will work out of our Tulsa, Oklahoma office, who aligns with our motto, "To Care Is An Honor". This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Patient Care Coordinator, you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families. Responsibilities: Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care's electronic medical record system Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes Document all client communications (verbal or written) accurately Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities Become skilled at using technology including secure email, telephone system, electronic medical records, etc. Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications Excellent customer service skills demonstrated by positive feedback from customers and patients Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner Equipment Operation: Utilization of a computer, telephone, copy machine, and other office equipment as necessary Utilization of appropriate equipment to take vital signs Utilization of appropriate equipment to draw laboratory studies as ordered Qualifications: Must be comfortable with speaking on the phone/in person for large amounts of the day Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service Ability to take accurate notes to document each task in a timely manner Ability to multitask between different patients and workstreams while remaining organized and efficient with time Ability to thrive in a fast-paced environment Must be able to work full-time, Monday through Friday, 8:30am-5:00pm CST (or thereabouts), on-site in Tulsa, Oklahoma Must be proficient in using a computer, including Outlook and other Microsoft Office programs Knowledge of basic healthcare terms, conditions, roles, and basic care principles Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis Skilled at taking, recording and interpreting vital signs Skilled at drawing laboratory studies as ordered Maintains strict hygiene and safety standards. PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU! Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Job Description Patient Care Coordinator Department: Front Desk / Administrative Schedule Type: M-TH 7:00am - 4:30pm ( No Friday's or Weekends) Job Type: Full-Time Position Overview: The patient care coordinator/front desk position at Neuropathy Treatment Clinic of Oklahoma is responsible for managing patient flow, coordinating appointment logistics, supporting the clinical team, and staying organized. Strong interpersonal and communication abilities will be key, as you'll engage with patients and staff on a daily basis. Being empathetic and patient-focused will help create a welcoming environment that makes patients feel valued and understood.Organizational skills are crucial for managing patient schedules and maintaining efficient front desk operations. A detail-oriented mindset will ensure accurate data collection and patient documentation. Key Responsibilities: Patient Interaction & Scheduling Greet patients warmly and professionally upon arrival Answer incoming phone calls and respond to voicemails promptly Schedule, reschedule, confirm, and cancel appointments Collect co-pays, accurately enter patient demographics, insurance, and clinical information in the EMR system Monitor waiting area for cleanliness and patient comfort Assist with general front office operations including faxing, scanning, and filing as needed Uphold confidentiality, professionalism, and HIPAA compliance in all interactions Qualifications: High school diploma or equivalent required; college coursework or associate degree (required ) Prior experience in a medical front desk or administrative healthcare setting (required) Proficient in electronic medical records (EMR) systems and general computer skills (required) Excellent verbal and written communication skills Strong attention to detail and ability to multitask in a fast-paced environment Friendly, compassionate, and professional demeanor with patients and staff Ability to work collaboratively as part of a multidisciplinary healthcare team Benefits PTO 401 K plan Holiday PTO Health Insurance/Dental Insurance Life Insurance Join a clinic that puts patients first and supports team collaboration to improve lives. Apply today to be a part of the Neuropathy Treatment Clinic of Oklahoma's mission to deliver meaningful care with purpose and integrity.

The Patient Care Coordinator (PCC) is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Behavioral Health Units. This includes the coordination of personnel to meet patient and provider care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of adult psychiatric and medical detox patients. The PCC will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The PCC will demonstrate a commitment to teamwork through effective collaboration efforts. SAFETY SENSITIVE POSITION This position is designated as a "Safety Sensitive Position" under Act 593 of the State of Arkansas. An employee who is under the influence of Marijuana constitutes a threat to patients/customers which Conway Regional is responsible for in providing and supporting the delivery of health care related services. teamwork through effective collaboration efforts. Qualifications * PRE-HIRE QUALIFICATIONS: * Registered Nurse with current, active license to practice in Arkansas, required * Proof of the highest level of nursing education achieved, required * Bachelor of Science in Nursing, preferred * At least 2 years of clinically related or quality improvement experience, preferred * Professional Board Certification, preferred

Job DescriptionDescription: About Action Seating & Mobility Action Seating & Mobility is a leading Complex Rehabilitation Technology (CRT) provider dedicated to improving quality of life through customized mobility solutions. With six offices and a growing team of professionals, we pride ourselves on collaboration, patient advocacy, and excellence in service delivery. Position Overview The Action Care Coordinator (ACC) plays a vital administrative role supporting patient care, documentation, and communication across departments. This position ensures accurate information flow between patients, clinicians, ATPs, billing, and customer service. Ideal candidates are detail-oriented, adaptable, and motivated to help others in a purpose-driven healthcare environment. Work Hours: M-F 8a-5p Pay: $17-$23 per hour Requirements: Key Responsibilities Collect, verify, and maintain accurate patient data including demographics, insurance, physician, and therapist information in compliance with HIPAA. Manage and update patient tracking logs to monitor workflow and case status. Follow up with physicians, therapists, ATPs, and billing staff to prevent delays. Process incoming paperwork, route documents appropriately, and assist with chart audits. Support customer service and reception areas as needed by answering phones and greeting clients. File and retrieve patient charts securely; ensure confidentiality at all times. Contact clients to confirm receipt of equipment and satisfaction with services. Provide administrative assistance to ATPs, billing, and management staff. Maintain a clean, organized workspace and attend meetings or trainings as scheduled. Qualifications High School Diploma or GED required; Associate degree preferred. Minimum one year of office or healthcare administrative experience preferred. Proficiency in Microsoft Office (Excel, Word, Outlook) and data entry accuracy. Strong organizational and multitasking skills; ability to manage changing priorities. Excellent communication, phone etiquette, and teamwork skills. Demonstrated ability to maintain confidentiality and comply with HIPAA standards. Professional demeanor and dependable work ethic. Physical Requirements Sit and perform computer work for up to 4 hours per day. Stand or walk for up to 4 hours per day. Lift or carry up to 25 pounds occasionally. Frequent handling of documents, phone work, and use of standard office equipment. Work Environment Office-based position within a healthcare and rehabilitation setting. Standard Monday-Friday business hours; overtime as needed. (8a-5p) Not required to be on-call. Hourly pay is $17-$23 per hour Why Join Action Seating & Mobility Be part of a mission-driven company that helps improve independence and mobility for patients. Learn the clinical and administrative sides of the Complex Rehab industry. Collaborate with a supportive team of ATPs, billing, and customer service professionals. Enjoy opportunities for growth, competitive pay, and benefits.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Springdale, AR Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare-with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us! Renal Care Coordinators (RCCs) are clinical professionals embedded within a local nephrology practice. The RCCs work to organize the care of late-stage chronic kidney disease patients by providing support, education, and care coordination services with the goal of those patients having an optimal start to dialysis. Note: This is a full-time, onsite position based in Wichita, Kansas. The work you will do: Assesses patient knowledge of late-stage CKD and treatments, educating and informing patients to enable them to make informed decisions regarding the steps to manage health issues during the transition to RRT. Provides support, guidance, and coordination of care for patients seeking conservative care or palliative care. Acts as a liaison with appropriate staff to ensure every patient and family member (if applicable) receives comprehensive information on specific modality advantages and disadvantages, hemodialysis treatments both at home and in-center, peritoneal dialysis, kidney transplantation, and conservative care, as well as education on hemodialysis access types with a focus on the health and safety benefits of AV Fistula or AV-Graft compared to central venous catheters. Organizes the Nephrology Practice late-stage CKD patient population regarding CKD education, including modality selection, permanent access placement and maintenance, and a stable transition to RRT. Participates in the interpretation of summary clinical data and its use in improving late-stage CKD care processes. The skills and qualifications you need: Minimum of 2 years previous experience in clinical renal patient care. A combination of renal transplant, dialysis, or CKD patient care required. Understanding of diabetes and cardiovascular disease processes preferred. Strong organizational and communication skills. Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values: - We care deeply about the people we serve. - We are better when we work together. - Humility is a source of our strength. - We bring joy to our work. - We deliver on our promises. We are committed to diversity, equity, and inclusion throughout our recruiting practices. Everyone is welcome and included. We value our differences and learn from each other. Our team members come in all shapes, colors, and sizes. No matter how you identify your lifestyle, creed, or fandom, we value everyone's unique journey. Oh, and one more thing … a recent study shows that men apply for a job or promotion when they meet only 60% of the qualifications, but women and other marginalized groups apply only if they meet 100% of them. So, if you think you'd be a great fit, but don't necessarily meet every single requirement on one of our job openings, please still apply. We'd love to consider your application! Come join us and help our patients live their best lives. Learn more at ************************ It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

We believe all seniors regardless of means deserve concierge primary care & wellness, without the concierge fees. They've earned it. Sage Health builds enriching neighborhood health centers that are easy to access, provide or arrange for all of our patients' healthcare needs, and partner with Medicare Advantage plans that fully cover primary care. Unlike other physician practices, a Sage Health physician has a patient panel of 400 or less, and we collaborate with the best outcomes-oriented specialists and hospitals in each market. Because we are not a fee-for-service provider and manage patients within a global capitation budget provided by Medicare Advantage plans, our only concern and motivation is to keep our seniors healthy. Sage Health is a destination for the best risk provider talent in the country who are building the new standard-bearing senior model for the United States. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, citizenship or immigration status, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring an accommodation to complete the application and/or interview process should contact team@sage.health. About the role POSITION SUMMARY Care Coordinator performs a wide range of administrative duties to include referral processing, patient registration, verification of benefits, insurance authorizations, patient appointment scheduling, communication with referral sources and other tasks assigned. The Care Coordinator displays an elevated level of professionalism and engages resources and fellow team members within the center to deliver high level results. What you'll do PRIMARY RESPONSIBILITIES: * Reviews referral requests generated by primary care physicians and onsite specialists * Coordinates appointment date and time for patient. * Informs patient of appointment date and time, special test preparations as necessary, and schedules transportation when necessary. * Secures patient information and maintains patient confidential health information. * Reviews open referral report (pending consult and diagnostic) daily, to ensure reports have been received prior to patient's visit with PCP. * Process a minimum of twenty referral orders per day. * Process all referral authorization per the health plans protocol and systems i.e., Availity * Coordinates procedures required for surgical clearance and ensures complete documentation is forwarded to specialist's office, ambulatory center, hospital, etc. * Schedule urgent referral appointment per the request of the Primary Care Physician, or onsite specialist. * Informs Primary Care Physician via appropriate documentation in the EHR of any missed appointments and reschedule appointments as needed. * Scan and index documents into the EHR; ensure that necessary documents I.e., consult notes etc. are available in advance of patient visits with primary care physicians or onsite specialists. * Participates in center and market interdisciplinary teams related to patient care plans, and outcomes. * Aid coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork. * Perform other duties as assigned Qualifications REQUIRED QUALIFICATIONS: * High School Diploma/GED * Office Administrative/Receptionist/Clerical/Customer Service experience in a fast-paced, heavy phones environment. * Professional demeanor and communication always. * Must be organized and attentive to detail. * Ability to manage competing priorities. * Resourcefulness in problem solving * Able to take and follow through with assigned tasks and accountability. * Ability to work in a fast-paced environment * Experience with Microsoft Office Word, Outlook, and Excel. PREFERRED QUALIFICATIONS: * Experience working with an electronic health record * Experience in processing referral authorizations * Experience with Availity or other referral authorization platforms * Experienced working in medically underserved/culturally diverse communities * Medical office setting experience highly desirable * Knowledge of medical terminology * Knowledge of ICD-20 and CPT coding * Bilingual Spanish and English Physical Requirements Primary Duty Percent of Time Performing Duty Visual Acuity YES 75-100% Hearing YES 75-100% Standing NO 0-24% Walking NO 0-24% Lifting/Pulling/Pushing NO 0-24% Sitting YES 75-100% Reports To: Center Manager Dotted Line To: Network Manager

To apply via text, text 9908 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Full Time: In office: Monday- Friday 8am - 5pm with On Call rotation. Location: Addus HomeCare 3737 South Elizabeth St. Suite 100 Independence, MO 64057 At Addus we offer our team the best: * Medical, Dental and Vision Benefits * Monthly Bonus * Daily Pay * Continued Education * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Essential Duties: * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. * Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Contacts care providers and clients to provide service updates * Conducts monthly client wellness calls and conducts home visits as required * Provides thorough, complete follow-through on escalated client complaints and theft claims * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines * Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency * Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements * Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: * Must have high school diploma or equivalent. * 1 year of Industry experience required * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9908 to ************. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

Job Description To apply via text, text 9908 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Full Time: In office: Monday- Friday 8am - 5pm with On Call rotation. Location: Addus HomeCare 3737 South Elizabeth St. Suite 100 Independence, MO 64057 At Addus we offer our team the best: Medical, Dental and Vision Benefits Monthly Bonus Daily Pay Continued Education PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. Contacts care providers and clients to provide service updates Conducts monthly client wellness calls and conducts home visits as required Provides thorough, complete follow-through on escalated client complaints and theft claims Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter Maintains a high degree of confidentiality at all times due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: Must have high school diploma or equivalent. 1 year of Industry experience required Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9908 to ************. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR

Job Description By bringing people and organizations together to solve our region's most pressing issues, United Way of Greater St. Louis is making our community a better place to live, work, and thrive. It's more than a day job. It's a mission. Come work with us! Program Overview: The St. Louis Community Information Exchange or CIE is a network of regional partners focused on improving the health and wellbeing of people in the St. Louis Region. Using a shared technology, partners share information and coordinate efforts to deliver holistic, person-centered care that helps families move from crisis to long-term stability. Position Overview Facilitates network referrals that come to the CIE Coordination Center through a network provider, via an online Assistance Request form, or by phone. The Care Coordinator ensures clients are connected to the best programs to address their needs. Conducts assessments and screenings over the phone and follows up with clients according to established guidelines. In addition, Care Coordinator monitor cases being handled by providers, ensuring network standards are being met. General Responsibilities: Respond to inquiries from various sources while maintaining a high level of customerservice Professionally and sensitively perform intake, screenings, and assessments, gathering information and entering data into Customer Relationship Management systems (CRM). Screen clientsforprogrameligibilitytoin-houseprograms,completingformsthoroughlyand Provide accurate and relevant information to clients and make accurate, direct referrals to in network providers using the CRM, monitoring provider progress in serving referred to clients. Work within 2-1-1 CRM to find non-network partners for needs notable to be met within the CIE provider network. Complete follow-up calls to assess for accuracy of non-network referrals, reassessments of needs, Develop relationships within-network providers and attend CIE Workgroup and Partner Agency virtual Meet regularly with leadership to address questions, receive performance feedback, and voice Knowledge, Skills and Abilities: Bachelor degree preferred; or High School Diploma plus 3 or more years of experience in social service Advanced customer service and problem-solving skills Have basic knowledge of social services systems systems and how individuals access services Must have good t o excellent written communication verbal skills, empathetic listening skills Ability to work under high level of attention to detail Ability to successfully assess a situation and make recommendations based on various factors Must be able to handle difficult situations with mature attitude, judgment, poise, tact Proficient in Microsoft Office applications and be able to utilize multiple computer-based systems Employment is contingent upon passing a background check. United Way of Greater St. Louis is an Equal Opportunity Employer

The Health Home Care Coordinator is responsible for gathering and processing information for the Health Home program from individuals, providing information and referrals for services, maintaining and monitoring program data, and reporting program-related data. Ensures program outcomes and objectives are being met, and ensures services provided meet organizational guidelines, funder requirements and accreditation standards. This position fulfills the Health Home Facilitator role per DMH Health Home guidelines. Essential Functions: Gathers, researches and processes Health Home program information from individuals for program enrollments, transfers and discharges. Responsible for ensuring all required information is obtained, verified and entered within established timeframes. Ensures all state requirements and internal standards are met before submitting information to DMH. Accesses multiple hospital data portals and reports to monitor program individuals' admissions and discharges. Obtains information, creates reports and communicates hospitalization information to nursing staff daily. Extracts metabolic screening values from electronic records and enters that information into DMH and internal systems. Monitors upcoming due dates for screens and communicates that information to nursing staff. Answers questions regarding the Health Home Program services. Evaluates individual's eligibility for community services and refers them to services as needed. Provides individuals with population-based healthcare materials based on individual need. Maintains multiple tracking systems in order to provide data to Health Home staff to better support individual needs and meet program goals. Maintains data in multiple systems and ensures that the data are accurate and up to date. Runs reports as scheduled and as requested. Manages census with breakdown of DM and slot availability. Researches and obtains outreach individual data for re-engagement of services. Identifies and researches high utilizers of emergency care for reporting purposes. Cross trains on all Health Home Care Coordinator tasks and maintains updated workflows for assigned tasks. Qualifications: Must have high school diploma or equivalent. Bachelor's degree in human services or related field preferred. One year of experience working with individuals with disabilities, or working in a healthcare setting preferred. Must have experience using Microsoft Office suite, and intermediate-level skill with Excel. Previous experience working with Electronic Health Record systems or other data systems preferred. Keywords: Medical Billing, Medical Records, Project Management, Data Entry, Excel, Customer Service

The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **Essential Functions** + Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information + Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system + Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system. + Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes + Supports Providers and Care Managers in working at the top of their license. + Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams + Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers. + Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned. + Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers. + Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices **Skills** + Patient Care Coordination + Patient Information + Patient Support + Patient Advocacy + Patient Care Documentation + Computer Literacy + Referral Coordination + Healthcare Industry + Patient Care + Referrals **Qualifications** Minimum Qualifications + Experience in a customer service role requiring use of enterprise software systems. + Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring. + Demonstrated customer service and problem-solving skills. + Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills. + Demonstrated skills in diplomacy and discretion with excellent customer relations skills. Preferred Qualifications + One year of health care or customer service work experience. + A working knowledge of the healthcare industry, roles, and terminology. + Experience in a role that includes coaching and training others to use enterprise software or case management systems. **Physical Requirements:** **Physical Requirements** + Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. + Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Key Bank Tower **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.54 - $28.24 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Job Description The MAT Care Coordinator is responsible for the coordination and care of patients receiving Medication Assisted Treatment. The position responsible for performing a variety of duties including coordination with prescribing Primary Care providers and Behavioral Health Clinicians at Four Rivers Community Health Center. As part of integrated support service, the MAT Care Coordinator will provide for the planning, coordination and transition of care. In addition, assisting patients with the coordination of internal and external services and resources including counseling services, crisis intervention and financial assistance etc. ESSENTIAL JOB RESPONSIBILITIES: Work in collaboration with medical providers, behavioral health providers, care team members, and referral partners in the community to coordinate all aspects of patient care related to medications for addiction treatment of substance use disorders. Serves as the primary point of contact to MAT services to address patient needs. Conduct initial Case Management intake for all patients seeking treatment of substance use disorders Responsible for monthly contact with assigned patient caseload and appropriate documentation of all patient interaction and data in EHR in a timely, accurate and thorough manner Conducts pre-visit planning for each encounter of assigned patients to ensure the patient is in compliance with the MAT Program guidelines. Clerical responsibilities are assigned that include but are not limited to patient care plan, up-to-date MAT contract, consents, completing forms, sending/receiving patient medical records, scheduling appointments, assisting with insurance coverage and patient demographics, answering phone calls and WELL messages, laboratory testing, referrals, medication, review PDMP, EHR MAT registry etc. Provide appointment or warm hand off to internal services when indicated, such as for eligibility, case management, for housing, prenatal care, alcohol and drug counseling, and other services as indicated. Review and coordinate internal and external referrals into the program in a timely manner Actively collaborate with other clinical and non-clinical staff to ensure care is proactive and coordinated among care providers and care settings. This collaboration can include attendance in team huddles, training, and communication. Schedule transportation services and/or distribute gas cards or food vouchers as needed and when these resources are available. Follow state and federal guidelines for providing care to patients with substance use disorders in collaboration with prescribing primary care providers and participating pharmacies. Work closely with Peer Support to engage patients lost to follow up and arrange for re-entry into treatment when requested by patient. Participates in quality improvement activities on own initiative and as assigned. Organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergence codes; sharing problems relating to patients and/or staff with immediate supervisor. Recommends, assists in development, and implements improvements in all areas of responsibility Other duties as assigned. CORE COMPENTENCIES: Patient-Centered Care - Recognize the patient as the source of control and full partner in providing compassionate and coordinated care based on respect for patient's preferences, values, and needs. Teamwork and Collaboration - Function effectively within nursing and inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care Quality Improvement - Use data to monitor the outcomes of care processes and use improvement methods to continuously improve the quality and safety of health care systems. Safety- Minimizes risk of harm to patients and providers through both system effectiveness and individual performance. MINIMUM QUALIFICATIONS: Bachelor's degree in Social Work, Psychology, Health and Business Administration or other human service field preferred. Job Type: Full-time