Ambulatory care coordinator jobs in Brooklyn Park, MN - 144 jobs

Park Dental Coon Rapids is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. Starting Salary: $23.50 - $26.50 #PDEE Responsibilities Preferred Qualifications Proficient with Microsoft Office, typing and data entry skills Ability to multi-task in a fast-pace work environment Professional customer service Effective communicator and team player Dental insurance knowledge is a plus Work Schedule Monday-Tuesday 6:30am-2:15pm Wednesday- Off Thursday 1:30pm-8:15pm Friday 8:30am-4:15pm Saturday 8x per year Company Information Benefits Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, Pet Insurance, PTO, holiday pay, 401k matching, and continuing education opportunities. Community Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too! About Park Dental Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team "Like" our Park Dental careers page on Facebook for the latest updates about Park Dental! Park Dental is an equal opportunity employer.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Are you looking for a career where you are empowered to be extraordinary? Do you want the opportunity to be part of a company where employees treat one another like family and do right by their customers every day? Well, you've come to the right place. At Pella, care is not a just a word - it's a legacy. We exist to improve the living experience of our customers and enrich the lives of our team members. Care is what sparks Pella Passion. It's our mission to be the desired window and door brand by delivering a reliable, responsive and uniquely memorable experience that exceeds our customer's expectations. If you're as customer focused as we are, are passionate about selling a product you can confidently put your name on, and if you're looking for a career, not just another job, this is the place for you. The Case Management Coordinator is responsible for providing exceptional customer service to Pella customers ranging from homeowners to builders and facility managers using our SalesForce platform, focusing on speed as our competitive advantage, clear, timely and concise communication and accuracy to drive a “one and done” experience for our customers. A key responsibility of this role is to own the review of escalated service cases to ensure that our next trip out is our final resolution visit, reinforcing our commitment to operational excellence and customer satisfaction. Pella is a great company to work for, but don't just take our word for it! Our Team recently participated in the Gallup Survey and scored us a 4.46/5 for overall satisfaction! Here's what winning looks like in this role: In this role, the Case Management Coordinator will own the customer experience for Pella customers from warranty through the life of their product. This includes processing requests as needed through review, ordering, scheduling, and post appointment follow up until the service request is fully complete. This process will include the following: Research and troubleshoot product issues in an accurate and timely manner. Update all systems as needed throughout the journey of a case. Each touch point with the customer requires an update. Quote. order parts and collect payment at the appropriate time for cases as needed. Schedule and confirm service appointments with customers with the correct number of technicians. Schedule delivery for non-labor related service needs. Request compensation from Pella Corporation as appropriate and in a timely and accurate manner. Follow up with customers post- appointment to resolve next steps for any tasks that are not 100% complete on service date. Work well cross functionally to maintain smooth customer communication across departments as needed with PC Team, sales, warehouse/shipping, technical support, and management. When team members are on vacation, out sick or we have an high level of volume, this role will also be expected to support the phone queue in answering in-bound calls with a positive attitude and confidence that tells our customer that we will be able to help them with their Pella service issue. This requires a strong level of communication skills in comprehension, excellent verbal communication and responding calmly and patiently to customer requests. Respond to high effort service reviews and resolve customer concerns quickly and appropriately. Work well with the Service Technicians to resolve customer issues, communicate what is needed clearly, set the field team up for success and troubleshoot complicated repairs. Meet or exceed monthly metric goals, including Win the Week, CES and productivity as established by department. Promotes and facilitates continuous improvement activities in the department. Skills Needed to Win: AA or Technical degree preferred, 2 year's customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable but not required. Computer Skills High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). SalesForce or Oracle experience a plus. Communication & Interpersonal Skills Exceptional verbal and written communication skills. Ability to lead discussions, deliver constructive feedback, and represent the department professionally. Strong customer service orientation with a calm, empathetic, and solution-focused demeanor. Comfortable communicating across all organizational levels and resolving conflict in the best interest of the customer and company. Professional Skills Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment. Proactive, detail-oriented, organized, and accountable. Exhibits strong judgment and discretion when handling sensitive or escalated issues. Leads by example with integrity and professionalism aligned with Pella's core values. And by the way, we're not stuffy or corporate around here. Here are some of the perks and benefits at Pella Northland: Competitive compensation, bonus, and commissions plan. Uncapped earning potential! Casual work environment Opportunities for internal Promotions and Transfers Contagiously positive company culture! Quarterly recognition for going above and beyond Work for a widely recognized company with a great reputation! Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Benefits Salary: $25-$30/hour Does all of this sound good to you? Make your next move! Apply now. Pella Northland is an Equal Opportunity Employer. Applicants receive consideration without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, gender identity, veteran status, or any other factor prohibited by law. If hired, you will be asked to produce proof that you have a legal right to work in the United States. Offers are contingent upon Pella Northland's pre-employment compliance, including, but not limited to: a criminal background check and pre-employment drug test. Employment at Pella Northland is “At Will.” This means that, if you accept a job offer that Pella Northland extends to you, both you and Pella Northland will be able to terminate the relationship for any or no reason, at any time. This application is not a contract.

Accord is HIRING for Case Management and looking for you to join our team!! WHAT: Join our hiring event and hear more about being a Case Manager at Accord. We'll talk about what the role includes, have current employees available to share their story and coordinate same-day interviews for anyone interested. WHEN: January 22nd, 2026 12pm - 1pm central WHERE: 1515 Energy Park Dr. St. Paul, MN 55108 Job Description: Are you looking for an opportunity to make a difference in the lives of people who have disabilities? At ACCORD, w e are looking for Case Managers to work with our clients residing in Dakota, Hennepin, and Washington County areas. Our Case Managers enhance the quality of the case management services, maximize satisfaction and promote cost effectiveness. The successful candidate will be accountable for the full individual's care cycle; assess needs, evaluate treatment options, create care plans, coordinate care and monitor progress to meet individual's health and human services needed. Look What We Offer! ****$1500 New Hire Bonus ***** paid in quarterly installments at 3,6,9, 12 months***** Competitive wage and benefit package with PTO, 8 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more. Compensation: $45,000-52,000 (Based on experience) Job Location: Hybrid - you will work from the office in St. Paul, in the community, and from home. Essential Responsibilities: Developing a community support plan (goals) for each of our individuals. (Typical caseload is 40-45 individuals) Assisting the individual to access services, develop service agreements and documentation through case notes Informing the person or legal guardian of service options that are a fit for their needs Meeting one-on-one with each individual at least twice a year to evaluate progress and to adjust the individual's needs as needed. Help Identification of potential providers that will guide each individual towards those goals. Evaluation and monitoring of the services identified in the plan. Making sure to follow the case management rule 185. Complying with MN Health Care Programs in relation to the delivery of waiver services (such as CADI, BI, EW, DD) including having MnChoices assessments completed with individual plans in place and using state systems as required Requirements Meet ONE of the following criteria: Bachelor's Degree in Human Services, Social Work, Psychology, Sociology, or a related field. If you hold a Social Work degree, we expect you to be currently licensed as a Social Worker as required by the Minnesota Board of Social Work. OR Bachelor's degree in any other field with at least one (1) year of experience working with individuals with a mental illness or disability Good written and oral communication skills. Excellent at working independently and in crisis situations. Comfortable with high-volume paperwork. Attention to detail and process oriented. Able to pass a DHS (Department of Health Services) background check, valid driver's license and clean driving record Reliable transportation. Work Environment The Case Manager in this position typically works the majority of the time in the community and office setting. Candidates will be expected to work generally from Monday - Friday, daytime hours, with some flexibility based on program needs. The person in this position will work Full Time, Non-Exempt, 40 hours per week. Benefits Competitive wage starting at $45,000-$52,000 and benefit package with PTO, 9 paid holidays, health, dental, vision, and life insurance, NO COST short & long-term disability insurance, retirement savings plan options, employee wellness program, tuition assistance program, career advancement, mileage reimbursement for providing direct services, a positive, friendly work environment and much more . #AccordJobs

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: Care Coordinator Location: Blaine and Woodbury, MN At ADVENT, our Care Coordinators are the heart of the patient experience - connecting patients, providers, and teams to deliver care that's both seamless and compassionate. This role blends empathy with action, balancing communication, problem-solving, and precision. Care Coordinators are experts in guiding patients through their treatment journey, helping them understand their options, navigate insurance, and experience ADVENT's unique approach to better breathing and better living. Great position for someone with experience working in a similar position in dermatology, plastic surgery, optical, chiropractic, wellness, weight loss clinic or spa environment. What You'll Do: Serve as the primary point of contact for patients and families, building trust and rapport, demonstrating empathy, and providing education to support the treatment plan as directed by the clinic's MD. Identify and resolve care barriers, confidently addressing patient questions, concerns, or objections, and guiding patients toward successful completion of their care journey. Balance compassion with efficiency, ensuring patients feel supported without impacting clinic workflow. Advocate for patients on financial matters, including insurance coverage, estimates/deposits, authorization status, out-of-pocket costs, and pre/post-operative instructions. Own the patient journey end-to-end, using strong listening, communication, influencing, and problem-solving skills to keep patients motivated and focused on treatment outcomes. Coordinate scheduling, follow-ups, procedures, and documentation, partnering with staff and surgeons to ensure accurate and timely completion of care. Monitor patient adherence to care plans, identify gaps in treatment, and proactively engage patients using ADVENT's value proposition and outcomes. Confidently discuss costs and payments, providing guidance and recommending next steps in the patient journey with a value-driven approach. What You Bring: Proven success in customer engagement within a sales-driven or care coordination environment (inside sales experience preferred) Bachelor's degree in healthcare, social work, or related field - or equivalent experience Skilled in managing insurance, benefits, and cost-of-care discussions with patients Strong influencer with a passion for guiding patients toward their goals and treatment outcomes Proficient in medical terminology and comfortable collaborating with providers Highly organized with exceptional attention to detail and accuracy Excellent time management; able to work independently, anticipate needs, and plan proactively Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) Willingness to support at other nearby clinics as needed Why Choose ADVENT: 16+ days PTO (prorated first year) + paid holidays Health, dental, and vision coverage with employer-paid HRA 401k match & life insurance Regular business hours - no nights or weekends A culture that values solutions and encourages growth Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself! This is a full time 32-40 hr/week flex position Clinic Hours: Monday-Friday 8am - 4:30pm Explore more at: ADVENT Careers Website Salary Description $23.27 - $29.09 per hour

The Per Diem Radiology Ambulatory Reception Coordinator provides exceptional customer service to patients and visitors as the first point of contact in the Radiology Department. This position schedules appointments and verifies insurance for all radiology patients, and performs clerical and receptionist functions in the Radiology Department, including preparation and maintenance of patient records, and serving as a resource to medical staff regarding hospital protocols. This role is the link between staff, patients, families, and care providers, and between the unit and other hospital departments. Work Schedule: Per diem day shifts. Required Qualifications: One year of clerical, scheduling, and/or customer service experience. Preferred Qualifications: Degree in a healthcare field. Experience scheduling radiologic appointments for various modalities including CT, Ultrasound, DEXA, and General Diagnostics. Previous experience in an ambulatory care setting. One year of Epic electronic medical record system experience. Additional Information: This is a non-union per diem (0 set hours per pay period) day position working in Saint Paul, MN. The full salary range for this position is $19.74-$29.61 per hour, based on experience and internal equity. This position is non-exempt under the Fair Labor Standards Act, and not eligible for benefits. We offer an onsite employee fitness center and an onsite employee clinic to make it more convenient for our staff to get the care they need, and have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions is a qualified non-profit employer under the federal Public Service Loan Forgiveness program, and is also proud to be a Beyond the Yellow Ribbon Company.

The Dental Specialists Edina Pediatrics located in Edina, MN is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. Starting Salary: $23.50 - $26.50 per hour Responsibilities Preferred Qualifications Proficient with Microsoft Office, typing and data entry skills Ability to multi-task in a fast-pace work environment Professional customer service Effective communicator and team player Dental insurance knowledge is a plus Work Schedule Mondays: 7:45-4:00pm Tuesdays: 7:30-4:15pm Wednesdays: 7:30-4:15pm Thursdays: 7:30-4:15pm Fridays: 7:45-2pm Company Information About The Dental Specialists: Since 1998, The Dental Specialists has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for The Dental Specialists has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -The Dental Specialists Operations Team "Like" our The Dental Specialists careers page on Facebook for the latest updates about The Dental Specialists! The Dental Specialists is an equal opportunity employer.

Patient Care Coordinator I General & Responsibilities This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include: Speaking with patients on the phone Scheduling appointments Greeting patients Patient check in and out A variety of front desk administrative duties Experience & Skills Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and: Excellent time management skills Attention to detail Efficiency at multi-tasking Proficiency with computers and basic systems The ability to interact with patients in a professional and friendly manner Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee. Status: Full-time (FT) Exemption: Non-exempt Department: Business Office #CLHL

💙 Do Things Differently with Advanced Medical Home Care At Advanced Medical Home Care, we believe healthcare should be personal, compassionate, and empowering-and that starts with supporting our administrative staff. We are seeking a compassionate, organized, and detail-oriented Home Care Coordinator to join our growing team! Ensure our patients are receiving their services by processing, scheduling, and providing communication to clinics, hospitals, patients, and their caregivers. Support our patients and clinicians by preparing accurate medical records, scheduling their initial appointments, and obtaining verbal orders from providers. Positively collaborate with the team to achieve agency goals. Specific Job Duties Schedule patients with their initial home care visits as assigned Complete accurate medical records for patients and obtain needed documentation Make calls to physician offices to obtain verbal orders Receive verbal orders and update patient chart accordingly Prepare medication profiles prior to admission visits Order supplies as requested Assist patients, their caregivers and representatives, clinics, and providers when they call the agency with questions All other duties assigned 🌟 Why You'll Love Working With Us Guaranteed salary with benefits eligibility Strong office support-you're never on your own CEU program to support licensure and continued growth 💰 Compensation & Benefits Salary: $64,480 - $66,685 401(k) with employer match Medical, dental, vision, HSA Life insurance Paid Time Off 🕓 Schedule Monday-Friday, in-office from 8:30 AM to 5:00 PM ❤️ Join a Team That Truly Cares Apply today and discover how rewarding home care can be with a team that values your expertise, growth, and work-life balance. Qualifications 🌟 What We're Looking For If you're a difference-maker who thrives on helping others live healthier, more independent lives, here's what you'll bring to our team: Experience: 2+ years of medical office experience and/or direct patient care Ability to multi-task in a fast-paced environment Ability to work and communicate professionally with patients, medical partners, employees, and supervisors Ability to work independently and as part of a team Requirements: ✅ Current PTA or COTA License in the State of Minnesota, in good standing ✅ Decision-making skills, good judgement, and a strong attention to detail ✅ Technologically proficient and driven by accuracy ✅ Ability to sit, stand, type, see, hear, communicate verbally and in writing

● Do you enjoy playing a support role to help your teammates be successful?● Are you an empathetic person who enjoys communicating with customers?● Do you like to work at a fast-pace with shifting priorities and deadlines? ● Is your word your bond……if you tell someone you are going to do something, they know with certainty it will be completed accurately and correctly? ● Can you plan and prioritize your day without being micromanaged? ● Can you dig into the details within systems and understand the next steps? ● Do you enjoy repetitive administrative tasks? If this sounds like you, I would like to speak with you. To be considered, you must cut & paste this link into your browser and complete the steps. ******************************** Culture Index is a strategic advisory firm that works exclusively with visionary entrepreneurs, business leaders, and management to scale and transform organizations using applied analytics. Using the tools of Culture Index, companies optimize their people from the ground level up. Whether hiring, managing, or motivating top tier talent, Culture Index is the preeminent solution to maximize success long-term. Basic Functions: The Client Care Coordinator will work as a Liaison for the client to identify project requirements and specifications. The Client Care Coordinator will administer and organize mitigation and reconstruction jobs. The Coordinator will provide support to the Team, ensure KPI compliance, assist with scheduling and dispatching. Basic Requirements: High School Diploma or equivalent Bachelor's degree is preferred Excellent administrative and process skills Customer Service Experience Three plus years of experience in an Administrative Position Experience with Microsoft Office Suite 365 Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, PDConnect, SharePoint, and OneDrive Ability to work independently Key Skills Highly Organized Ability to prioritize tasks High level Communicator Evaluated On: Quality Jobs on Budget within the Team TRUTH Score Overall Duties Include: Answer incoming calls on office and mobile lines Complete intake for new losses for mitigation and reconstruction departments Initiate, maintain and bring to conclusion communication with customer. Facilitate daily huddles with squad to capture high priorities and next steps. Makes initial contact of loss to squad/team Ensure the client's needs are met from start to completion of job Complete job notes in operating systems Complete compliance tasks in main operating systems, RMS Create new loss (jobs and projects) files Create and send invoices for jobs/projects Creating & Maintenance of job files, project documentation and job closings. Assist with collection calls for the Accounts Receivable department Confirm written payment schedule and collection of deductibles Educate customer on the Paul Davis process. Run reports in main operating system, RMS Confirm that the current jobs are on schedule Monitor Xact Analysis (XA) for new loss assignments, alerts and notes meeting compliance timelines. Assist Project Managers, Estimators, Field Supervisors, and Team Leads with job updates and job information Provide onsite documentation support utilizing DocuSign Maintain a collection goal of: No Accounts Receivable to be over 90 days Adherence to Service Level Agreements Maintain a Net Promoter Score minimum monthly average of 60.0 Close the Loop 100% of the time within 24 hours Assist with order deliveries via Dispatch Assist with follow-up on needed documentation for job files. Ex: Certificate of Completions Assist team with facilitating accounting adjustments. Assist with coordination of subcontractor confirmations and documentation. On-going assistance with subcontractor recruiting. Compensation: $45,000.00 - $60,000.00 per year Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada. We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do. Our Vision: To Provide Extraordinary Care While Serving People In Their Time Of Need. Our Values: Deliver What You Promise Respect The Individual Have Pride In What You Do Practice Continuous Improvement Our Mission: To provide opportunities for great people to deliver Best in Class results

This position, local to or located at an NMDP apheresis center (AC) or marrow collection center (CC), coordinates all aspects of managing and preparing a donor's collection and donation day experience. Key responsibilities include managing NMDP donor collection needs throughout the workup and collection process, to include scheduling, reviewing medical clearance documentation, and ensuring the success of all collection day activities. Working closely with donor centers (DC) and AC/CC staff, this non-clinician position ensures an optimal donor experience. ACCOUNTABILITIES: Scheduling Operations: • Coordinate clinical scheduling (i.e. collections, physical exams) between NMDP central scheduling and the AC/CC which includes intake of initial donor collection scheduling requests, postponements, reschedule and cancelation requests • Work closely with central scheduling and AC/CC staff to track and report capacity changes, ensuring center calendars are consistently updated for accurate availability, and advises of any adjustments to be made • Anticipate and navigate complex situations such as urgent requests and transfer requests for contingency situations such as inclement weather or emergent need for a central line collection, using knowledge of center capabilities and unique donor needs to quickly identify ideal options for donors. Pre-Collection Activities: • Serve as the initial point of contact for donor medical clearances, ensuring all documents are accurate and complete before forwarding them to the medical director, proactively managing the process to meet critical timelines • Act as the liaison between NMDP operations and the AC/CC team for non-clinical donor and collection questions. • Collect relevant medical documentation through review of questionnaires, exams, and labs to prepare donor charts in anticipation of potential MD requests that require expedited clearance • Obtain appropriate donor and collection documents to ensure the day of collection goes smoothly and efficiently. • Contact donors prior to their day of collection for introductions and prepare the donor for what to expect based on specific center and any unique circumstances regarding the donor. Day of Collection Activities: • Identify and support donor and/or companion needs, acknowledging their feelings and making their day enjoyable and memorable. • Using knowledge of the collection process, the center's offerings, and the donor's unique needs, deliver excellent customer service throughout the collection day by greeting donors and companions, getting them settled in comfortably, ordering meals, and answering any questions the donor or their companion may have. • Provide ongoing support to AC/CC staff throughout the donation process, allowing them to focus on the donor's collection and safety. • Proactively, or at the request of AC/CC staff, handle various center-specific tasks, including collaborating on urgent donor transfers or adverse events, compiling and completing necessary documentation, and communicating relevant updates. Post Collection Activities: • Compile medical and laboratory documentation and accurately submit required data into appropriate NMDP systems within designated timelines. • Work closely with AC/CC staff to ensure continuity of care and contacting donor post donation as needed. • Promptly resolve or escalate billing issues to ensure donors do not receive bills and accurately manage and code business credit card expenses. • Codes expenses for donor meals and center expense processing. Customer Service & Communication: • Maintain strong working relationships and deliver a high level of customer service to donors, DC & AC/CC teams to foster a cooperative and supportive network. • Address and resolve donor & collection concerns promptly and professionally, ensuring clear and concise communication, demonstrating a sense of urgency and responsiveness in all interactions. • Ensure compliance with data privacy and confidentiality principles for handling donor and patient information. Operations Execution: • In collaboration with NMDP subject-matter experts and department leadership, execute defined operational processes and workflows to support organizational objectives and cross-functional initiatives. • Ensure adherence to established protocols and procedures with clear documentation while maintaining a focus on accuracy, experience and timeliness. • Work closely with NMDP leadership and AC/CC leadership to resolve operational challenges, identify opportunities, and make recommendations for improvement • Participate in shared team responsibilities and staff back-up, ensuring optimal coverage of donor and collection activity. • Flexibility to work occasionally outside of core business hours such as evenings, weekends and holidays. • Perform other duties as assigned. REQUIRED QUALIFICATIONS: Knowledge of: • Medical terminology and general clinical understanding of cellular therapy. • Data privacy and confidentiality principles for handling donor and patient information. • Robust understanding of effective customer service principles. • Multiple software applications, including Microsoft Office. • Professional oral and written communication skills. Ability to: • Communicate effectively both orally and in writing. • Demonstrate strong attention to detail, accuracy, and organizational skills. • Multitask and manage multiple donors in a fast-paced environment. • Work under urgent circumstances with high-demand partners. • Utilize multiple resources to make informed decisions. • Quickly identify and implement solutions to address donor experience and day of collection challenges. • Build strong relationships with internal and external stakeholders. • Collaborate cross-functionally with multiple teams. • Adeptly navigate multiple software applications, including Microsoft Office (Outlook, Excel, OneNote), Salesforce, Looker, Webex, and SharePoint. Education and/or Experience: • Bachelor's degree in healthcare administration, business or a related field; equivalent experience may be considered. • Two or more years of experience in healthcare coordination, patient care coordination, medical office manager, or related experience. • Progressive customer service and/or patient care experience in a healthcare setting. • Demonstrated growth in a previous service and relationship driven role. • Exposure to medical terminology, case-note documentation, and medical histories. PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration) • Experience working in a regulated environment to include a demonstrated knowledge of Good Tissue Practices (GTP). • At least two years of experience working in NMDP operations. • Bilingual skills are desirable.

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description This position is responsible for creating the first impression of the Hospital's services to patients, families, and other external customers by providing superior service with their interactions. (i.e. Create a welcoming atmosphere to all clinic guests). To ensure high quality care, and as a member of the care team, the patient representative supports quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The patient representative will continually look for opportunities to improve processes and workflow. Qualifications HS Education - Required Healthcare and customer service experience - Required Experience scheduling patient appointments and/or registering patient information with knowledge of insurance in a practice(medical office) management system-High desired Equivalent combination of education and one year experience- Highly desired Must be flexible to work various shifts and locations-Required Good telephone and computer skills-Required Knowledge of medical terminology preferred-Required Ability to use appropriate computer applications- Required Excellent public relations and communicatoins skills - Required HUC,Clinic Coordinator or Front Desk experience is comparable - Required Additional Information Are you an experienced Patient Coordinator, Medical Front Desk Administrator, or Medical Scheduler looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!

Job Description Schedule: Part Time - 32 hours/pay period - Every Other Thursday to Sunday - 8 a.m. to 4:30 p.m. Work from anywhere in MN, ND, or WI (On-site training at one of our Home Health branches required) As a Clinical Intake Coordinator, you'll ensure every client receives prompt, accurate, and compassionate service. This role is responsible for building strong referral partnerships, capturing high-quality client data, and supporting our home and community-based services. Your attention to detail and commitment to service will support timely care delivery, making you a critical part of Vivie's client experience and operational excellence. At Vivie, we value our people and offer a competitive pay range of $26.15/hr. to $29.32/hr. (hourly non-exempt) based on qualifications, experience, and location. Our comprehensive benefits package includes health coverage, flexible schedules, and professional growth opportunities. As a Clinical Intake Coordinator, you will: Manage End-to-End Referral Process - Receive and evaluate referrals from physicians, hospitals, and other sources. Review medical records and clinical documentation to assess service eligibility, request missing information as needed, and ensure timely, accurate data collection to support seamless handoff to clinical admissions or care teams. Nurture Referrals & Follow-Up - Maintain regular contact with patients, families, and referral sources to support and guide referrals through the pre-admission process. Monitor patient status (e.g., discharge plans, condition changes) to ensure alignment with admission criteria and readiness for care. Track pending referrals and coordinating with clinical teams to facilitate timely care initiation. Ensure Accurate Documentation & EMR Management - Collect, verify, and securely enter patient data into the EMR in alignment with HIPAA and organizational standards. Confirm that all intake documentation meets clinical, regulatory, and payer requirements to support eligibility and readiness for services. Foster Cross-Functional Collaboration - Partner with Sales and Outreach teams to share insights on referral trends, provider preferences, and emerging opportunities. Collaborate with operational teams to ensure smooth transitions into care and promote continuity across the patient journey. Serve as a Trusted First Point of Contact - Field and triage calls from prospective clients, families, and professionals with empathy and expertise. Provide clear guidance on available services, eligibility criteria, and the referral process, while acting as a clinical resource and partner to referral sources. Other Duties as Assigned - Contribute to continuous improvement by offering feedback on referral workflows and system efficiency. Participate in ongoing training and development to maintain clinical competence and stay current with regulatory standards. The responsibilities listed above represent the nature and scope of this role but are not all inclusive. This job also requires: Licensed Practical Nurse (LPN) in Minnesota and/or North Dakota. Strong organizational skills with the ability to manage multiple priorities independently. Excellent attention to detail and data accuracy. Strong communication and customer service skills. Ability to pass state mandated background checks. Physical capability to perform all essential job functions. Ability to read, write, and speak English to ensure effective communication with team members, clients, and visitors. Additional Details: Employment Type: Hourly, Non-Exempt Department: Administration Travel Requirements: No This role does not include supervisory responsibilities.

This .8 RNCC position supports NICU and Mom/Baby at Masonic Children's Hospital. They provide comprehensive care coordination of patients as assigned. The care coordinator assesses the patient's plan of care and develops, implements, monitors, and documents the utilization of resources and progress of the patient through their care, facilitating options and services to meet the patient's health care needs. The intensity of care coordination provided is situational and appropriate based on patient need and payer requirements. This position is accountable for the quality of clinical services delivered by both them and others and identifies/resolves barriers which may hinder effective patient care. This position has responsibility to determine how to best accomplish functions within established procedures, consulting with leader on any unusual situations. Internal customers include all levels of nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External customers include physicians and their office staff, payers, community agencies, provider networks, and regulatory agencies. Responsibilities * Manages patients across the health care continuum to achieve the optimal clinical, financial, operational, and satisfaction outcomes. * Acts as one point of contact for patients, physicians, and care providers throughout the patient's hospitalization. * Initiates/implements transition functions and activities for patients communicating with patients, families, and the health care team to ensure seamless transitions. * Assesses patient admissions and continued stay utilizing evidence-based criteria. * Contributes to the development and implementation of individualized patient care plans. * Collaborates with health care team partners and patients/family to manage the patient discharge plan. * Effectively communicates the plan across the continuum of care. * Assist in the development and implementation of process improvement activities to achieve optimal clinical, financial and satisfaction outcomes. * Enables efficiency in care by identifying and reducing delays, ensuring appropriate level of care, facilitating length of stay reductions, and identifying resources to promote a safe and effective discharge. * Collects data and other information required by payers to fulfill utilization and regulatory requirements. * Identify and communicate, to appropriate leader, all issues related to case escalation. * Establishes a collaborative relationship with physicians, medical directors, nurses and other unit staff, and payers. * Demonstrates effective communication by being a critical link with attending and consulting physicians and all health care team members and payers. Facilitates resolution to any identified issues. * Mentors internal members of the health care team on case management and managed care concepts. * Understands and focuses on key performance indicators. * Actively tracks outcomes and participates in quality planning. * Facilitates integration of concepts into daily practice. Required Qualifications * Bachelors Degree in Nursing * 1 year RN experience * Registered Nurse Preferred Qualifications * Case Management Nurse * Basic Life Support (American Heart Assoc, Red Cross or MTN) Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: ***************************************************** Compensation Disclaimer The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

Metropolitan Pediatric Dental Associates - St. Paul Join Our Team as a Patient Care Coordinator! We're excited to welcome a motivated Patient Care Coordinator to our beautiful St. Paul location! This is a fantastic opportunity to make a positive impact in the lives of children every day. Who We Are: MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965. Job Responsibilities: Greet patients and families warmly upon arrival Check in and check out patients Provide child-friendly and family-oriented customer service Answer phone calls and respond to inquiries about services, appointments, and billing Schedule, reschedule, and confirm appointments (via phone, email, or text) Manage daily appointment calendar to optimize flow for pediatric patients Handle emergency or walk-in appointments efficiently Verify dental insurance eligibility and coverage for pediatric services Collect and process co-pays and payments Prepare and submit insurance claims Follow up on unpaid claims and balances Explain treatment costs and insurance coverage to parents/guardians Follow HIPAA regulations and protect patient privacy Maintain communication with the dental team about patient needs or changes in schedule Coordinate referrals or specialist appointments as needed. We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome! MPDA participates in E-Verify.

Job Description Metropolitan Pediatric Dental Associates - North Oaks Join Our Team as a Patient Care Coordinator! We're excited to welcome a motivated Patient Care Coordinator to our beautiful North Oaks location! This is a fantastic opportunity to make a positive impact in the lives of children every day. Who We Are: MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965. Job Responsibilities: Greet patients and families warmly upon arrival Check in and check out patients Provide child-friendly and family-oriented customer service Answer phone calls and respond to inquiries about services, appointments, and billing Schedule, reschedule, and confirm appointments (via phone, email, or text) Manage daily appointment calendar to optimize flow for pediatric patients Handle emergency or walk-in appointments efficiently Verify dental insurance eligibility and coverage for pediatric services Collect and process co-pays and payments Prepare and submit insurance claims Follow up on unpaid claims and balances Explain treatment costs and insurance coverage to parents/guardians Follow HIPAA regulations and protect patient privacy Maintain communication with the dental team about patient needs or changes in schedule Coordinate referrals or specialist appointments as needed. We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome! MPDA participates in E-Verify.

Native American Community Clinic's Public Health Dosing Program is seeking a Chemical Health Care Coordinator to join our team. This position is responsible for coordinating key activities including patient outreach and care coordination using the Screening, Brief Intervention, Referral to Treatment Model (SBIRT Model) and supporting clients in accessing key resources to enable recovery. The public health dosing program uses an integrated, harm reduction approach to providing care to patients with Opioid Use Disorder. The program is culturally specific but does welcome all patients. The ideal candidate will be committed to providing high quality, culturally responsive services in a fast-paced environment. This position is an excellent opportunity to promote recovery within the Native American community and beyond. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Work as a member of a multidisciplinary team and collaborate to improve service delivery and streamline referrals * Provide care coordination as recommended by the provider using harm reduction, trauma informed, and strengths-based approaches to empower clients in their recovery and meet their health care goals * Provide education and awareness materials on MAT * Promote MAT and peer recovery services * Provide outreach to those who are hospitalized or using the emergency department for substance use related conditions * Assist clients in crisis with access to timely assessment, intervention, and stabilization services * Collaborate with Patient Advocates and Patient Navigators to support clients in the process of obtaining housing, employment, and education * Assist with grant deliverables including GPRA interviews and follow up * Other duties as assigned SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. QUALIFICATIONS: * Qualified candidates would have experience in care coordination, or social work or equivalent experience * Preferences for UMICAD or LADC licensure, bachelor's degree in related field * Experience working with American Indian Community Strongly preferred * Experience working in substance use field PHYSICAL DEMANDS AND WORK ENVIORNMENT: * Continually required to sit * Frequently required to utilize hand and finger dexterity * Continually required to talk or hear * While performing the duties of this job, the noise level in the work environment is usually moderate * The employee must occasionally lift and/or move up to 5 pounds * Specific vision abilities required by this job: Close vision; Distance vision; Ability to djust focus

Job DescriptionDescription: TEAM is looking for a Care Coordinator to provide outreach, screening, assessment, and advocacy to enhance the quality of life for the clients we serve. At TEAM, we provide hard-working individuals with the right care at the right time. We work closely with labor and service industries and provide a holistic approach to understanding issues that occur in their work and home life. The position is Monday-Friday, Full Time/In-Office and no weekends required. There may be some occasional after-hour call requirements. The Care Coordinator's salary is $50,000 -$55,000/year, commensurate with education and experience. Excellent benefits package including: Reimbursement for License Fees, Continuing Education, Paid Continuing Education Days, Tuition Reimbursement, Liability and Malpractice Insurance, Paid Time Off, Holiday Pay, Low Deductible Medical plan and Dental Offerings, Health and Dependent FSA, a Generous Retirement Plan, and additional voluntary benefit options. Education: Bachelor's degree from accredited four-year college or university with a major in social work, psychology, sociology, or Licensed Practical Nurse, or closely related field. 1 year experience in social services, hospital work, clinic work, utilization review or care coordination in a public or private sector. Experience: Minimum 1 year of patient care experience. Behavioral Health, Hospital, Clinic, or school nursing experience is a bonus. Knowledge, Skills & Abilities: Bilingual in Spanish/English preferred. Must have excellent verbal and written communication skills. Ability to work effectively with clients and in cross-cultural situations. Ability to work well under pressure. Proficient with computer and internet navigation skills including Microsoft Suite and EMR Software. Job Responsibilities: Provide appropriate outreach, screening, assessment, and advocacy for clients. Perform necessary follow up with clients. Facilitate appointments with best-in-class providers and support patients through ambivalence and motivation concerns. Provide short-term care coordination. Perform outreach to obtain health screenings, client education, and promote the use of preventative services to improve client health status related to condition management. Research rehabilitation, adult day care, home care equipment options. Research and locate best-in-class providers, doctors, hospitals, etc. for medical services and for second opinions. Schedule tests, facilitate appointments, and locate in-network providers for clients. Coordinate the transfer of medical records, X-rays, and lab results. Assist with quality improvement/performance improvement projects including outreach events and activities, data collection and monitoring. Promote TEAM services at account functions such as benefits fairs, open enrollment, and other account programs, conferences, and meetings. Provide training on-site and remotely as it pertains to TEAM's services. Perform other duties and special projects as assigned. Job Type: Full-time Pay: From $50,000-$55,000 per year Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Schedule: Monday to Friday No weekends Experience: Care Coordination: 2 years (Required) Work Location: In person Job Type: Full-time Pay: $50,000.00 - $55,000.00 per year Schedule: Monday to Friday Ability to Commute: Minneapolis, MN 55435 (Required) Ability to Relocate: Minneapolis, MN 55435: Relocate before starting work (Required) Work Location: In person Requirements:

Why M Physicians? The Neurosciences Clinics at University of Minnesota M Health Fairview offer a wide range of services for a variety of neurosurgical conditions including brain and spinal cord tumors, spinal injuries & abnormalities, facial pain, neuromodulation device stimulators, shunts, cerebrovascular abnormalities, strokes, and aneurysms. We provide the latest, most effective interventions for various forms of neurosurgical conditions. Our Neurosurgery team, in combination with our specialized providers, nurses, pharmacists, dedicated programs and facilities, makes a comprehensive treatment plan for our patients. From comprehensive intake to surgical interventions, our team members are trained to facilitate the best experience for our patients. What you will do as a Care Coordinator: Manages referrals, hospital discharge coordination, working with providers to complete Care Plans as necessary, creating goals with patients and follow-up with the patients on goal setting, and other duties for care coordination Acts as liaison between clinic and community partners for shared initiatives, and long term collaborations Assists with population health management through working panels and by addressing action items crafted in management meetings from panel review Completes all referrals and referral tracking for patients enrolled in care coordination Partners with patient/care-giver/management in care/decision making Individualizes care/service plan to meet patient/customer needs Modifies interventions/service based on population served Provides patient/employee education based on assessment of learning needs of learner What you will need: High School Diploma or equivalent Basic health care insurance coverage knowledge 2+ years experience in a healthcare setting Some knowledge of EMR software Location: M Health Fairview Clinic and Surgery Center - 909 Fulton St. SE Minneapolis, MN 55455 Hours: 40 hours/week Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more! Compensation: 22.47 - 32.58 USD Hourly At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance. University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond. Join us on a mission to advance medicine. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.