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  • Care Coordinator (Bilingual Spanish, Medical Assistant, California)

    Alignment Healthcare 4.7company rating

    Ambulatory care coordinator job in Orange, CA

    Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking an compassionate, customer service oriented, and organized, bilingual Spanish care coordinator in California to join the remote Care Anywhere team. The Care Coordinator is responsible for supporting the Care Anywhere Program field providers, scheduling, outreach, and managing all care coordination needs for high-risk members enrolled with the program. If you're looking for an opportunity to learn and grow, be part of a collaborative team, and make a difference in the lives of seniors - we're looking for YOU! Individuals with front office medical assistant experience, experience supporting multiple providers, and high call volume experience are highly encouraged to apply. Schedule: Mondays - Fridays - Option 1: 8:00 AM - 5:00 PM Pacific Time (with 1-hour lunch) - Option 2: 8:30 AM - 5:30 PM Pacific Time (with a 30- minute lunch) General Duties / Responsibilities Manage (4) provider schedules to ensure schedules are filled. Prepare charts for upcoming home visit appointments (check member eligibility, gather records needed by the provider prior to the home visit) Conduct outreach for scheduling, appointment confirmation calls, wellness checks for high risk members, and to providers / pharmacies for member needs. Handle inbound / outbound Call (60 - 80 calls / day) Obtain medical records from provider offices, hospitals and skilled nursing facilities (SNF) and upload medical records to the electronic medical records (EMR). Submit referral authorizations to independent physician association (IPA) / medical groups for specialty, durable medical equipment (DME), and home health (HH) services. Coordinate lab orders, transportation for high-risk members. Documentation via EMR for Inbound / Outbound calls. Support short message service (SMS) and member outreach campaigns. Assist nurse practitioner (NP) team with visit preparation needs Appointment reminders to members Assign members to NP in EHR Provide needed documentation to NP for visits each day Direct inbound calls from members / family related to medication refills Assist with maintaining and updating members' records Assist with mailing or faxing correspondence to primary care physicians (PCP), specialists, related to, as needed. Attend Care Anywhere meetings / presentations and participates, as appropriate. Recognize work-related problems and contributes to solutions. Work with outside vendors to provide appropriate care needs for members Job Requirements: Experience: Required: Minimum (1) year experience entering referrals and prior authorizations in a healthcare setting. Preferred: 2 years' healthcare experience. Education: Required: High School Diploma or GED. Preferred: Completion of medical assistant program from an accredited school of training Training: • Preferred: Medical Terminology Specialized Skills: • Required: Able to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Knowledge of ICD9 and CPT codes Knowledge of Managed Care Plans Able to type by 10-key touch minimum of 40 words per minute (WPM) Proficient with Microsoft Outlook, Excel, Word Effective written and verbal communication skills; able to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Able to write routine reports and correspondence. Communicates effectively using good customer relations skills. Mathematical Skills: Able to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Able to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Skills: Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Bilingual English / Spanish required. • Preferred: Knowledge working in Athena Licensure: • Required: None • Preferred: Medical assistant certificate Medical terminology certificate Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range: $41,472.00 - $62,208.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
    $41.5k-62.2k yearly Auto-Apply 2d ago
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  • Home Care Coordinator

    Welbehealth

    Ambulatory care coordinator job in Riverside, CA

    Job Description The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. Essential Job Duties: Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. In collaboration with Home Care Services staff, track and monitor home care and hour scheduling In coordination with the Marketing Team, help with enrollment of prospective participants into the program Assist with staffing/scheduling activities, soliciting, and input from managers Participate in end-of-life care, coordination, and support Job Requirements: Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience Bachelor's Degree preferred Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days 401K savings + match Bonus eligibility - your hard work translates to more money in your pocket And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Easy Apply 5d ago
  • Case Management Coordinator

    Astrana Health

    Ambulatory care coordinator job in Monterey Park, CA

    Department HS - ICM Employment Type Full Time Location 1600 Corporate Center Dr., Monterey Park, CA 91754 Workplace type Hybrid Compensation $20.00 - $25.00 / hour Reporting To Jusilio Abot What You'll Do Qualifications Environmental Job Requirements and Working Conditions About Astrana Health, Inc. Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
    $20-25 hourly 54d ago
  • Home Care Scheduler / Staffing Coordinator

    Healthy at Home Caregivers

    Ambulatory care coordinator job in Dana Point, CA

    Full-time Description Home Care Scheduler / Staffing Coordinator Healthy at Home Caregivers | Dana Point, CA Full-Time | $21.00 - $24.00 per hour Expected Hours: 40 per week Healthy at Home Caregivers is growing, and we're seeking a bilingual (Spanish/English) Home Care Scheduler to join our compassionate and mission-driven team. In this hybrid role, you'll play a vital part in ensuring our clients receive timely, high-quality non-medical care in the comfort of their homes. This position is ideal for someone who thrives in a fast-paced environment, is passionate about helping others, and is committed to our values of integrity, dignity, and excellence in caregiving. Key Responsibilities: Coordinate, assign, and confirm caregiver schedules to meet client needs across Orange County and surrounding areas. Maintain accurate, real-time schedules in our scheduling software system, ensuring all updates are clearly communicated. Verify caregiver and client attendance, resolving any callouts, delays, or issues promptly and professionally. Develop strong, supportive relationships with caregivers, clients, and family members to foster trust and reliability. Accurately document notes, communications, and incidents in our care coordination system. Communicate schedule changes, holiday and vacation coverage, and weekend assignments clearly to all stakeholders. Collaborate with the Care Management team to ensure timely care and compliance with client care plans. Follow all internal guidelines, HIPAA, and state compliance standards set by Healthy at Home Caregivers. Deliver excellent customer service through effective phone communication, email responses, and follow-ups. Support daily staffing operations and contribute to a team culture focused on compassion and growth. Perform additional administrative and scheduling tasks as assigned by management. What We're Looking For: Experience in Scheduling / Staffing for Homecare / Home health. (Preferred) Fluency in Spanish and English (Preferred) Proficiency in using scheduling, CRM, or care coordination software systems Strong problem-solving skills with a calm and empathetic communication style Ability to work independently, take initiative, and stay focused under pressure Comfortable operating in a fast-paced, high-demand environment while maintaining attention to detail Committed to our mission of helping seniors and vulnerable individuals remain safe and supported at home Benefits & Compensation: Hourly Rate: $21.00 - $24.00 based on experience Schedule: Monday to Friday: 8-hour shifts Perks: 401(k) plan Health insurance Paid time off Paid sick time Supportive, growth-minded team culture Make a meaningful impact-one schedule, one caregiver, one client at a time. Apply today to become part of the Healthy at Home Caregivers family. Salary Description $21.00 to $24.00
    $21-24 hourly 60d+ ago
  • Home Care Coordinator (LVN/RN)

    Seen Health

    Ambulatory care coordinator job in Alhambra, CA

    At Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach. Our mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant & provider satisfaction, and ultimately our strength as an organization. We are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly be seen . About the Role Under the supervision of the Clinic RN, the Home Care Coordinator (LVN/RN) provides home-based nursing services under the LVN or RN scope of practice and coordinates home care services that support Instrumental Activities of Daily Living (IADLs) and Activities of Daily Living (ADLs) that are essential for helping PACE participants maintain their independence and quality of life while living at home. Responsibilities Performs duties and responsibilities in conformance with state and federal regulatory requirements, Seen Health Policy & Procedures , and Quality Improvement and Compliance guidelines. Handle incoming calls related to participant inquiries, primary care provider orders, and referrals, ensuring effective communication with participants, care team members, and external agencies. Home Care Services: Coordinates home care services as assessed by Case Management RN and approved by Primary Care Provider. Coordinates home care schedules with subcontracted Home Care Services provider. Submits home care request and authorization forms to subcontracted agency. Reviews service confirmation for accuracy and alignment with IDT approved services. Provides education to participant , caregivers or family members regarding the scope of approved home care services, as indicated on the participant care plan. Serves as the primary contact for contracted agencies regarding referrals, authorizations and scheduling. Maintains complete participant medical records with the timely requisition of home care service records and upload to the participant medical record. Conducts quality checks ensuring that home care services are rolled out as indicated on participant care plan. Collaborates with Case Management RN to remedy service issues. Provides training to agency caregivers and conducts initial competency assessments prior to subcontracted staff providing direct participant care. Conducts annual caregiver competency activities. Conducts QI and Utilization Management activities, tracking the effectuation of home care services and assisting with remediation for service interruptions and/or under/over utilization of services. Nursing Services in Home Setting: Performs physical evaluation, including vital signs and blood glucose monitoring in the Home Documents observations of participant's condition during every visit and in patient health record within required timeframes. Reports changes in condition to Clinic RN Manager and Case Management RN. Completes medication reconciliation and basic wound care as prescribed. Promptly notifies Primary Care Provider and other IDT members of changes in participant's condition including any wounds, physical or behavioral changes. Administers medication, screening tests, and immunizations as prescribed. Communicates to RN Case Manager and IDT when objective findings indicate that DME, home care assistance, or nutritional services would improve participant's quality of life and ability to live in the community. Communicates participant wishes, concerns and service requests to the RN Case Manager and IDT. Reviews and addresses home care concerns promptly, ensuring timely follow-ups and documentation of participant changes. Communicates effectively in the medical record and with all members of the home care team and other program staff to ensure that the participants are receiving care that is appropriate. Participates in interdisciplinary team meetings, contributes to care planning, and communicates participant updates effectively. Performs other duties as assigned Qualifications Minimum of two (2) years of demonstrated successful experience in home care; prefer in-home care management experience. Minimum of one (1) year of documented experience working with a frail or elderly population. LVN preferred, minimum of two (2) years of nursing experience Location Regular travel to different settings in the community, primarily potential and current participant homes. In center at Seen Health in Alhambra, CA Salary & Benefits Salary: $75K - $80K / year depending on licensure. Equity: included as part of founding team package. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team. Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Parental and Caregiver Leave Lunch, as well as delicious snacks and coffee to keep you energized Paid Time Off across holidays, vacation time, personal days, and sick days 401k Plan Personal and professional development, including CME support and career growth opportunities Subscriptions and training on using AI tools including ChatGPT
    $75k-80k yearly Auto-Apply 60d+ ago
  • Care Coordinator

    Children's Institute Inc. 4.3company rating

    Ambulatory care coordinator job in Los Angeles, CA

    Provides care coordination services including screening, intake, coaching, skill-building, and referral to community agencies for children and families. Resourceful community liaison, linking families to community resources and services Identifies individual needs providing referrals and coordinating services with other outside providers Flexible schedule, to conduct home, school or center visits, along with responding to crisis situations Partners with clients & multi-disciplinary team, providing 1-1 case management, life skills and support Advocates on behalf of client with other agencies and government programs to receive needed services Maintains complete and accurate documentation ensuring compliance of service standards and policies as stipulated by contract, licensing and or other governing bodies Establishes and maintains rapports with children and families, effective working relationships within CII and community resources Passion and commitment to working with children and families Requirements: Bachelor's degree in a human service industry; or four (4) years' experience directly working with severely emotionally disturbed (SED) children and their families under the direct oversight of contracted services by either the Department of Mental Health (DMH) or Department of Children and Family Services (DCFS) 1 year of community based direct service and case management Liaison and linkage to community resources Flexible schedule to respond to crisis events Up to 50% of in field travel required Possess a valid driver's license and state-required auto insurance Spanish/English bilingual preferred Children's Institute, Inc. does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
    $40k-52k yearly est. Auto-Apply 60d+ ago
  • Care Coordinator

    Illumination Health + Home

    Ambulatory care coordinator job in Santa Ana, CA

    “Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IHH currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire. Job Description The Care Coordinator is a site-based, client-facing role within Care Management, responsible for identifying, engaging, assessing, enrolling, and advocating for specific populations on a regular basis. This individual serves as the primary point of contact for clients who are intermittently housed with Illumination Health + Home. The Care Coordinator establishes strong relationships with clients to support their engagement in medical care, behavioral health services, and social support systems. This role adopts a holistic, non-clinical approach, emphasizing adherence to evidence-based practices, understanding client and service barriers, and considering social determinants of health. The Care Coordinator facilitates appropriate coordination of services for targeted populations, assisting clients in navigating healthcare systems, promoting preventative care, and collaborating closely with the client's Care Team. Pay range for this role is $23.00 - $27.00 per hour. 9:30am to 6:00pm, Monday - Friday. Responsibilities Client Needs: Provide comprehensive case management by assessing client needs, developing individualized treatment plans, monitoring progress, supporting clients, making appropriate referrals, and conducting follow-up on weekly goals and action steps. Complete care plans and maintain accurate documentation within Electronic Health Records (EHR) and client databases (e.g., HMIS, Champ, or Health Plan programs, if applicable) using SMART format where appropriate. Collaborate with other departments by attending weekly meetings to evaluate program effectiveness, discuss client progress, and develop strategies to meet clients' needs and enhance treatment plans. Connect clients to resources that support their psychosocial and daily needs, including healthcare, nutritional assistance, hygiene supplies, and referrals to transitional or permanent supportive housing and other relevant service providers, such as primary care physicians, and healthcare teams. Perform crisis intervention as necessary. Establish and maintain confidential case files for all participants and review required statistical reports for program management and evaluation purposes. Maintain communication with external agencies involved in client care. Promote awareness and understanding of monthly health promotion topics and materials. Accompany clients to medical appointments and coordinate transportation as needed. Manage a caseload of up to 30-35 ECM members, unless instructed otherwise by senior management within policy guidelines. Prepare for and participate in individual and group supervision sessions. Submit daily End of Shift (EOS) reports to document performance metrics. Compile and submit monthly tally sheets. Documentation: Responsible for accurately recording all client interactions and content updates within Illumination Health + Home's Electronic Medical Record (EMR), in accordance with organizational standards and contractual obligations. Responsibilities include: Progressively documenting all aspects of the client's care plan, including achieved goals and upcoming objectives Recording engagement levels, such as the frequency and duration of client encounters Documenting evaluative client case details that inform decisions regarding referrals to alternative resources Recording obtained client documentation, including vitals, insurance cards, SSI award letters, and other relevant records Noting client disengagement and reintegration activities Maintaining awareness of services offered by other providers in the network Upholding strict confidentiality in compliance with agency policies Managing client information, scheduling, files, and documentation materials Tracking attendance at medical appointments and patient navigation sessions, and initiating outreach or follow-up procedures for missed appointments as necessary Mission Support: Uphold and exemplify Illumination Health + Home's mission and core values through respectful and harmonious interactions with colleagues and management. Demonstrate the ability to quickly learn new skills and procedures, approaching changes with a positive and adaptable attitude. Contribute positively to the organization by being a dependable team member and showing respect to clients and all workplace stakeholders. Act with integrity, transparency, accountability, respect, and responsibility in all professional activities. Consistently display enthusiasm and dedication in representing Illumination Health + Home. Maintain openness, honesty, and accountability in interactions with colleagues, volunteers, donors, and others associated with the organization. Always protect the confidentiality of sensitive work-related information and materials. Take personal responsibility and ownership for the performance of assigned duties. Provide support to volunteers as needed, including supervision responsibilities when applicable. Preferred Experience/Minimum Qualifications Required: Bachelor's degree in social services, Healthcare, or related field; or equivalent combination of training and experience. Experience in homeless services, case management, and mental health support Possessing a valid California driver's license required to operate the company's vehicle for travel to multiple locations on occasions with clients Must be familiar with VI-SPDAT if applicable Knowledge of resources available in corresponding counties Preferred: Bilingual in English and Spanish. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Calendar, etc.) At least 1 year of experience working with at risk/unhoused individuals Experience in non-profit housing and/or housing for people with disabilities and chronic health conditions. Benefits: Medical Insurance funded u by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan Dental and Vision Insurance Life, AD&D and LTD Insurance funded 100% by Illumination Health + Home Employee Assistance Program Professional Development Reimbursement 401K with Company Matching 10 days vacation PTO/year 6 days of sick pay/year Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans
    $23-27 hourly Auto-Apply 22d ago
  • Care Coordinator - Population Health

    Sac Health 4.2company rating

    Ambulatory care coordinator job in San Bernardino, CA

    Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For POP Health, Care Coordinator manages cases regarding utilization review, discharge planning, and patient services coordination. Collaborates with insurers, managed care organizations, referral providers, patients, and families to assist in developing case management guidelines. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30- 4:00pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Performs daily screenings using EMR-generated appointment reports and vitals for patients. Alert the provider of the need to place an order for an appropriate screening exam. Performs care coordination to ensure completion of provider-ordered screening exams. Uses relationship-based strategies to engage patients in care. Ensures that screening results are received timely and entered into the electronic medical record (EMR). Actively monitors results to ensure appropriate follow-up and diagnostic studies are ordered and completed, as appropriate. Assists patients to follow through on their care plan wellness goals, using both phone and in-person contact. Uses established care guidelines to implement provider-directed reminders and recalls in the EMR. Utilizes EMR-generated appointment reports to capture missed appointments. Assists in the coordination of appointments and referrals for physical and behavioral health appointments. Performs abstractions of historical screening results into the EMR system. Identifies internal and external challenges related to patient and staff cooperation. Recommends improvements to processes as appropriate. Meets with the Manage Care Team continually, holding documented meetings to review issues and progress. Serves as a liaison between patient and provider to ensure proper communication is had. Facilitates and ensures recommendations are communicated across the health care team. Works with patients to identify health/wellness goals and incorporates these goals into shared care plans. Maintains accurate and up-to-date tracking system for screening management. Monitors and reports productivity statistics, program status, challenges, updates, and developments to the Managed Care Team. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High School Diploma or GED required. Graduation from a Certified Medical Assistant Program is required. Associate degree preferred, or equivalent work experience in a medical/mental health setting preferred. Licensure/Certification: Medical Assistant Diploma/Certificate is required. Valid California driver's license, and auto insurance is required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: 2+ years as a Medical Assistant in Care Management or Population Health setting or related experience is required. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
    $50k-60k yearly est. 56d ago
  • Care Coordinator for PCSLA

    St. Johns Community Health 3.5company rating

    Ambulatory care coordinator job in Los Angeles, CA

    Job Description Partners for Children South L.A. (PCSLA) is a collaborative of 35 plus organizations implementing cross-agency care coordination for children 0-5 years residing in SPA 6, with special emphasis on kinship caregiver families, parent groups and pregnant/parenting teens. PCSLA's mission is to improve developmental outcomes for children 0-5 years and to reduce their risk of involvement with the child welfare system. PCSLA is framed by a public health approach that supports a comprehensive early childhood system of care anchored in a patient-centered medical home. The goal is to offer a continuum of services and support for children and families, including intensive services and support to the families with the greatest need. Our Tier 1 Partner Agencies include: Alliance for Children's Rights, Children's Institute, Inc., Crystal Stairs, Inc., Institute for Maximum Human Potential, Para Los Niños, PATH-Beyond Shelter and St. John's Community Health. Benefits: Free Medical, Dental & Vision 13 Paid Holidays + PTO 403 (B) retirement match Life Insurance, EAP Tuition Reimbursement SEIU Union Flexible Spending Account Continued workforce development & training Succession plans & growth within QUALIFICATIONS Education & Experience High School Diploma (Required) Computer literate; Self-motivated to work independently and with the team; Initiative and excellent organization skills; Database management knowledge and experience desired; Ability to work with diverse groups; Ability to communicate clearly and professionally; Ability to meet deadlines; At least 2 years prior case coordination/management experience; and Bi-lingual English/Spanish (Required) ESSENTIAL DUTIES AND RESPONSIBILITIES Performs a combination, but not necessarily all, of the following duties: Referral Management - Manage all SJCH/PCSLA outgoing and incoming referrals using eCW and PCSLA Data Management & Tracking System; Provide patient referral updates to Medical Providers via eCW; Run end-of-month reports capturing referral activity and client data, and maintain files electronic and hard copy files; Client Communications - Contact all SJCH/PCSLA families to review service requests, next steps, and to obtain status reports/client outcomes; Database Management - Manage PCSLA Master Client and Service Delivery Spreadsheet, as well as end-of-month Partner Agency Referral Activity Spreadsheets; Case Conference - Develop and update client care plans when appropriate; Participate in monthly Case Conference meetings and other scheduled partner meetings as needed; Caregiver Peer Support Group - Coordinate all activities relating to the PCSLA Kinship Project's Caregiver Peer Support Group at SJCH, including facilitator supervision, outreach to Caregivers, logistics, and group shadowing; Pregnant & Parenting Teen/Parents Peer Support Group - Coordinate all activities relating to the PCSLA PPT Project's Peer Support Group at SJCH, including facilitator supervision, outreach to participants, logistics, and group shadowing; Evaluation - Support IBH Director and PCSLA Director with data collection and evaluation planning; and Other - Support IBH Director, PCSLA Director and Manager of Care Coordination with other aspects of the Initiative when appropriate. St. John's Community Health is an Equal Employment Opportunity Employer
    $41k-57k yearly est. 18d ago
  • Primary Care Coordinator - CCBHC

    So Cal Health & Rehabilitation

    Ambulatory care coordinator job in Los Angeles, CA

    ● Familiarity with medical terminology and laboratory procedures. ● Excellent organizational, communication, and interpersonal skills. ● Proficient in the use of electronic medical records (EMR) software. ● Bilingual abilities are a plus. Position Requirements: ● Must be experienced working with low income, diverse populations including persons affected by mental illness, substance use and incarceration. Subject to California State Department of Justice criminal background investigation, Live Scan and/or fingerprinting. ● Ability to demonstrate adequate literacy skills to perform work duties will be considered. ● Must have a valid California Driver's license and the availability of a car with adequate insurance. Primary Duties: ● Ensures Outpatient Primary Care Screening and collection of complete NOMs measures for all program enrollees, consistent with CCBHC Criteria 4.G., and that completed measures are delivered in a timely and complete manner to Evaluator. ● Ensures CCBHC collects and reports all SAMHSA-required health measures and works closely with CCBHC director to coordinate population health and wellness programs for enrollees, including as required: BMI screening and follow-up; weight assessment and counseling for nutrition and physical activity for children and adolescents; care for controlling high blood pressure; diabetes screening for people who are using antipsychotic medications; diabetes care for people with serious mental illness (HbA1c); metabolic monitoring for children and adolescents on antipsychotics; cardiovascular health screening for people who are prescribed antipsychotic medications; and cardiovascular health monitoring for people with cardiovascular disease and schizophrenia. ● Ensures that children and older adults receive age-appropriate screening. ● Ensures provision of vaccinations where indicated, including for Hepatitis A and B. ● Working with the CCBHC director provides collaboration and coordination with Ryan White HIV/AIDS Program grantees for the provision of HIV care and treatment services, including Hepatitis screening, testing, and vaccination for people living with HIV. ● Supports CCBHC director and Care Coordination Director efforts to establish care coordination expectations with Federally-Qualified Health Centers (FQHCs) to provide health care services, to the extent the services are not provided directly through the CCBHC, including established protocols to ensure adequate care coordination. ● For consumers who are served by other primary care providers, including but not limited to FQHC Look-Alikes and Community Health Centers, works with the Care Coordination Director and CCBHC director to ensure SCHARP has established protocols to ensure adequate care coordination. ● Consistent with CCBHC Criteria 4K, works closely with Veterans Care Coordinator to ensure Active Duty Service Members (ADSM) use their servicing Military Treatment Facility, and their MTF Primary Care Managers (PCMs) are contacted by the CCBHC regarding referrals outside the MTF. ● Serves as a liaison between patients, family members, and various healthcare professionals. ● Educates patients and their families on health conditions, preventive care, and lifestyle choices. ● Helps patients navigate the healthcare system, including scheduling with specialists, understanding medical bills, and coordinating transportation. ● Tracks and facilitates follow-up appointments, ensuring continuity of care and adherence to treatment plans. ● Meets weekly with Project Director to achieve program goals & objectives. ● Attends CCBHC weekly care coordination meetings prepared to provide the team status updates and any SDOH barriers on identified individuals.
    $40k-57k yearly est. 60d+ ago
  • SUD Care Coordinator

    Gateways Hospital & Mental Health Center 3.7company rating

    Ambulatory care coordinator job in Los Angeles, CA

    SUD Care Coordinator Exempt/Non-Exempt: Non-Exempt Union/ Non-Union: Non-Union Supervisor: Program Director Gateways Hospital and Mental Health Center's Outpatient Healing and Addiction Recovery program is a newly certified program. Candidates will have the opportunity to be a part of an exciting start up phase that will include outreach and engagement of new clients, establishing community partnerships with other county providers and participating in program development. We are looking for highly motivated, energetic and qualified individuals who can help us establish our new program and bring much needed services to a vulnerable population of clients in our community. We invite you to consider joining our team and be a part of an exciting phase of expansion and growth for Gateways Hospital and Mental Health Center! SUMMARY OF POSITION Reporting to the Program Supervisor, the Care Coordinator is responsible for linking patients with appropriate health and social services to address specific needs and achieve treatment goals. This patient-centered role complements clinical services, such as counseling, by addressing social determinants of health that may negatively impact treatment success and overall quality of life. The Care Coordinator ensures that patients receive support to increase self-efficacy, self-advocacy, basic life skills, coping strategies, and self-management of biopsychosocial needs. ESSENTIAL DUTIES Connection Establish and maintain high-quality referrals and linkages to community resources, including housing, educational, social, prevocational, vocational, rehabilitative, and other services. Actively assist patients with applications and maintenance of public benefits (e.g., Medi-Cal, Minor Consent Program, General Relief, and County-funded programs). Support patients experiencing homelessness by helping them access the Coordinated Entry System (CES) and completing necessary intake and assessment documentation. Develop relationships and protocols with external service providers to ensure patients have actual access to necessary services rather than just providing resource lists. Ensure benefits are transferred when patients move across counties. Coordination Facilitate patient transitions between Substance Use Disorder (SUD) Levels of Care (LOCs), including scheduling assessment appointments and coordinating documentation transfers. Coordinate with physical health providers, managed care health plans, community health clinics, and mental health providers to ensure integrated care. Work closely with county and state entities such as DPSS, DCFS, Probation, and Housing Providers to align health services with social services. Follow up with patients post-hospital discharge, emergency room visits, or transitions from residential care to ensure continuity of care. Track referrals until confirmation of patient enrollment in receiving treatment agencies. Communication Serve as the primary point of contact between SUD care, mental health care, medical care, and social services. Communicate patient updates and treatment progress to service providers, county agencies, courts, and other relevant stakeholders. Advocate for patient needs with healthcare and social service providers, ensuring that patients receive timely and necessary services. Educate patients on their rights and responsibilities related to care access and service coordination. Provide required documentation and correspondence, including letters for legal and social service agencies verifying patient participation in SUD treatment. Special Population Considerations Address the unique needs of special populations, including individuals experiencing homelessness, persons with co-occurring disorders (CODs), pregnant and parenting women (PPW), youth, LGBTQ+ individuals, and those involved with the criminal justice system. Advocate for patients in school, court, or correctional settings by preparing necessary reports, letters, and in-person representation. Coordinate reentry services for justice-involved individuals, ensuring seamless integration into community services. Documentation and Compliance Utilize the ASAM CONTINUUM or SAPC Youth ASAM assessment to determine patient needs and develop an individualized care coordination plan. Maintain accurate and timely documentation, per regulatory agency and Gateways' requirements, of Care Coordination activities in Progress Notes and Treatment Plans. Ensure that care coordination services are provided per county, state, and federal regulations, obtaining necessary Release of Information (ROI) documentation. Monitor patient progress and adjust care coordination strategies as needed to align with treatment goals. Perform other duties as assigned. Qualifications EDUCATION & CERTIFICATES Minimum Education Required: Master's degree in Behavioral Sciences or related area from an accredited university (e.g., Social Work, Marriage and Family Therapy, Counseling, Psychology) Valid CA BBS registration Desired Education: Substance Use Disorder (SUD) Certification (e.g., CADC I, II, III; CATC, SUDCC) from a DHCS-approved certifying body (e.g., CCAPP, CAADE, CADTP) EXPERIENCE/QUALIFICATIONS Minimum of 2 years of experience in care coordination, case management, or a related field in behavioral health or social services. Knowledge of SUD treatment, mental health care, and social service systems. Familiarity with Medi-Cal and other public benefit programs. Experience working with vulnerable populations, including individuals experiencing homelessness and justice-involved individuals. Strong interpersonal, organizational, and communication skills. Ability to work collaboratively with multiple stakeholders, including healthcare providers, government agencies, and community organizations. Proficiency in electronic health record (EHR) systems and case documentation.Culturally competent approach to patient care, with a commitment to equity and inclusion. Ability to work independently and handle multiple priorities effectively. Valid driver's license and reliable transportation may be required. REQUIREMENTS • Must pass Department of Justice (DOJ), Federal Bureau of Investigations (FBI) • Valid California Driver's license. • TB clearance. • Driving record acceptable for coverage by Gateways insurance carrier. PHYSICAL REQUIREMENTS • To perform this job you must be able to carry out all essential functions successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job. • Employee will be required to lift and/or move unassisted up to 25 pounds.
    $43k-59k yearly est. 18d ago
  • Care Coordinator - Riverside

    Muir Wood Teen Treatment

    Ambulatory care coordinator job in Riverside, CA

    Muir Wood Teen Treatment is a leading provider of residential and outpatient behavioral healthcare for teens ages 12-17. With programs in Sonoma County, Clovis, and Riverside, we specialize in treating primary mental health and co-occurring substance use disorders. Our trauma-informed, relationship-centered approach combines evidence-based clinical care, accredited academics, and family involvement-creating environments where teens and families can heal together. Every teammate plays an important role in that mission. Whether you work directly with clients or support our programs behind the scenes, your compassion, presence, and professionalism help create hope and lasting change for the families we serve. The Care Coordinator is an integral part of the treatment team. The primary purpose of the Care Coordinator is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness. Essential Functions and Responsibilities: Facilitate clients' daily activities in residential settings including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc. Conduct new client introduction/check-in to Muir Wood including search of all items prior to admittance and lock up of contraband and medications. Observe and monitor clients' behavior and intervene based on schedule, individual treatment plans and house needs. One-to-one supervision of clients at risk for AMA, suicidal risk, eating disorders, etc. per directive of the Clinical Director and ensure immediate notification to the Clinical Director when client vocalizes ideations about leaving the residential program. Conduct Urinary Analysis screening and collection when directed by the Clinical Director, following appropriate procedures. Transport clients in company vehicles to and from necessary appointments and off-property outings. Coordinate milieu treatment with Counseling staff (via client record, staff communication, counseling/residential interface meeting). Supervise self-administration of client medications per physician orders and maintain training in medication dispensing per State of California Community Care Licensing. Ensure physical plant safety and security by conducting regular shift checks, fire drills, and disaster drills per Policy and Procedures of Muir Wood and State of California. Ensure transportation safety by conducting van inspections following use of Muir Wood van and following documented safety rules. Follow all emergency procedures including paging protocol, following directives given exactly, transportation protocol, etc. Document services as required by applicable law and regulation, and other duties as assigned to facilitate program success and the ability of residents to benefit from programming. Attend meetings as required. Execute additional tasks assigned by supervisor, including overnight duties, if applicable. Requirements Qualifications: High school diploma or GED required Bachelor's degree in psychology, counseling, or sociology preferred Must have a valid driver's license and be eligible for insurance coverage for driving the company's vehicles Must be First Aid and CPR certified upon hire Prior work experience in behavioral health treatment settings with adolescents a plus Benefits: Medical/Dental/Vision Flexible Spending Accounts (FSA) 401k + Match PTO/Sick Pay Employee Assistance Program (EAP) Employee Discount Marketplace Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Salary Description $23.00-$24.00 per hour
    $23-24 hourly 12d ago
  • Care Coordinator (Bilingual Spanish, Medical Assistant, California)

    Alignment Healthcare 4.7company rating

    Ambulatory care coordinator job in Anaheim, CA

    Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking an compassionate, customer service oriented, and organized, bilingual Spanish care coordinator in California to join the remote Care Anywhere team. The Care Coordinator is responsible for supporting the Care Anywhere Program field providers, scheduling, outreach, and managing all care coordination needs for high-risk members enrolled with the program. If you're looking for an opportunity to learn and grow, be part of a collaborative team, and make a difference in the lives of seniors - we're looking for YOU! Individuals with front office medical assistant experience, experience supporting multiple providers, and high call volume experience are highly encouraged to apply. Schedule: Mondays - Fridays - Option 1: 8:00 AM - 5:00 PM Pacific Time (with 1-hour lunch) - Option 2: 8:30 AM - 5:30 PM Pacific Time (with a 30- minute lunch) General Duties / Responsibilities Manage (4) provider schedules to ensure schedules are filled. Prepare charts for upcoming home visit appointments (check member eligibility, gather records needed by the provider prior to the home visit) Conduct outreach for scheduling, appointment confirmation calls, wellness checks for high risk members, and to providers / pharmacies for member needs. Handle inbound / outbound Call (60 - 80 calls / day) Obtain medical records from provider offices, hospitals and skilled nursing facilities (SNF) and upload medical records to the electronic medical records (EMR). Submit referral authorizations to independent physician association (IPA) / medical groups for specialty, durable medical equipment (DME), and home health (HH) services. Coordinate lab orders, transportation for high-risk members. Documentation via EMR for Inbound / Outbound calls. Support short message service (SMS) and member outreach campaigns. Assist nurse practitioner (NP) team with visit preparation needs Appointment reminders to members Assign members to NP in EHR Provide needed documentation to NP for visits each day Direct inbound calls from members / family related to medication refills Assist with maintaining and updating members' records Assist with mailing or faxing correspondence to primary care physicians (PCP), specialists, related to, as needed. Attend Care Anywhere meetings / presentations and participates, as appropriate. Recognize work-related problems and contributes to solutions. Work with outside vendors to provide appropriate care needs for members Job Requirements: Experience: Required: Minimum (1) year experience entering referrals and prior authorizations in a healthcare setting. Preferred: 2 years' healthcare experience. Education: Required: High School Diploma or GED. Preferred: Completion of medical assistant program from an accredited school of training Training: • Preferred: Medical Terminology Specialized Skills: • Required: Able to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Knowledge of ICD9 and CPT codes Knowledge of Managed Care Plans Able to type by 10-key touch minimum of 40 words per minute (WPM) Proficient with Microsoft Outlook, Excel, Word Effective written and verbal communication skills; able to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Able to write routine reports and correspondence. Communicates effectively using good customer relations skills. Mathematical Skills: Able to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Able to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Skills: Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Bilingual English / Spanish required. • Preferred: Knowledge working in Athena Licensure: • Required: None • Preferred: Medical assistant certificate Medical terminology certificate Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range: $41,472.00 - $62,208.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
    $41.5k-62.2k yearly Auto-Apply 2d ago
  • Home Care Coordinator

    Welbehealth

    Ambulatory care coordinator job in Riverside, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. **Essential Job Duties:** + Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals + Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. + In collaboration with Home Care Services staff, track and monitor home care and hour scheduling + In coordination with the Marketing Team, help with enrollment of prospective participants into the program + Assist with staffing/scheduling activities, soliciting, and input from managers + Participate in end-of-life care, coordination, and support **Job Requirements:** + Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience + Bachelor's Degree preferred + Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population + Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred **Benefits of Working at WelbeHealth:** Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. + Medical insurance coverage (Medical, Dental, Vision) + Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days + 401K savings + match + Bonus eligibility - your hard work translates to more money in your pocket + And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD **COVID-19 Vaccination Policy** At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. **Our Commitment to Diversity, Equity and Inclusion** At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. **Beware of Scams** Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Easy Apply 4d ago
  • Home Care Scheduler / Staffing Coordinator

    Healthy at Home Caregivers

    Ambulatory care coordinator job in Dana Point, CA

    Job DescriptionDescription:Home Care Scheduler / Staffing Coordinator Healthy at Home Caregivers | Dana Point, CA Full-Time | $21.00 - $24.00 per hour Expected Hours: 40 per week Healthy at Home Caregivers is growing, and we're seeking a bilingual (Spanish/English) Home Care Scheduler to join our compassionate and mission-driven team. In this hybrid role, you'll play a vital part in ensuring our clients receive timely, high-quality non-medical care in the comfort of their homes. This position is ideal for someone who thrives in a fast-paced environment, is passionate about helping others, and is committed to our values of integrity, dignity, and excellence in caregiving. Key Responsibilities: Coordinate, assign, and confirm caregiver schedules to meet client needs across Orange County and surrounding areas. Maintain accurate, real-time schedules in our scheduling software system, ensuring all updates are clearly communicated. Verify caregiver and client attendance, resolving any callouts, delays, or issues promptly and professionally. Develop strong, supportive relationships with caregivers, clients, and family members to foster trust and reliability. Accurately document notes, communications, and incidents in our care coordination system. Communicate schedule changes, holiday and vacation coverage, and weekend assignments clearly to all stakeholders. Collaborate with the Care Management team to ensure timely care and compliance with client care plans. Follow all internal guidelines, HIPAA, and state compliance standards set by Healthy at Home Caregivers. Deliver excellent customer service through effective phone communication, email responses, and follow-ups. Support daily staffing operations and contribute to a team culture focused on compassion and growth. Perform additional administrative and scheduling tasks as assigned by management. What We're Looking For: Experience in Scheduling / Staffing for Homecare / Home health. (Preferred) Fluency in Spanish and English (Preferred) Proficiency in using scheduling, CRM, or care coordination software systems Strong problem-solving skills with a calm and empathetic communication style Ability to work independently, take initiative, and stay focused under pressure Comfortable operating in a fast-paced, high-demand environment while maintaining attention to detail Committed to our mission of helping seniors and vulnerable individuals remain safe and supported at home Benefits & Compensation: Hourly Rate: $21.00 - $24.00 based on experience Schedule: Monday to Friday: 8-hour shifts Perks: 401(k) plan Health insurance Paid time off Paid sick time Supportive, growth-minded team culture Make a meaningful impact-one schedule, one caregiver, one client at a time. Apply today to become part of the Healthy at Home Caregivers family. Requirements:
    $21-24 hourly 15d ago
  • Care Coordinator - Population Health

    Sac Health System 4.2company rating

    Ambulatory care coordinator job in San Bernardino, CA

    Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For POP Health, Care Coordinator manages cases regarding utilization review, discharge planning, and patient services coordination. Collaborates with insurers, managed care organizations, referral providers, patients, and families to assist in developing case management guidelines. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30- 4:00pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES * Performs daily screenings using EMR-generated appointment reports and vitals for patients. * Alert the provider of the need to place an order for an appropriate screening exam. * Performs care coordination to ensure completion of provider-ordered screening exams. Uses relationship-based strategies to engage patients in care. * Ensures that screening results are received timely and entered into the electronic medical record (EMR). * Actively monitors results to ensure appropriate follow-up and diagnostic studies are ordered and completed, as appropriate. Assists patients to follow through on their care plan wellness goals, using both phone and in-person contact. * Uses established care guidelines to implement provider-directed reminders and recalls in the EMR. * Utilizes EMR-generated appointment reports to capture missed appointments. Assists in the coordination of appointments and referrals for physical and behavioral health appointments. * Performs abstractions of historical screening results into the EMR system. * Identifies internal and external challenges related to patient and staff cooperation. * Recommends improvements to processes as appropriate. * Meets with the Manage Care Team continually, holding documented meetings to review issues and progress. * Serves as a liaison between patient and provider to ensure proper communication is had. * Facilitates and ensures recommendations are communicated across the health care team. Works with patients to identify health/wellness goals and incorporates these goals into shared care plans. * Maintains accurate and up-to-date tracking system for screening management. * Monitors and reports productivity statistics, program status, challenges, updates, and developments to the Managed Care Team. * Other duties as outlined in the official job description. QUALIFICATIONS: * Education: High School Diploma or GED required. Graduation from a Certified Medical Assistant Program is required. Associate degree preferred, or equivalent work experience in a medical/mental health setting preferred. * Licensure/Certification: Medical Assistant Diploma/Certificate is required. Valid California driver's license, and auto insurance is required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. * Experience: 2+ years as a Medical Assistant in Care Management or Population Health setting or related experience is required. * Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. * Interpersonal Skills: Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. * Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. * Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
    $50k-60k yearly est. 14d ago
  • Care Coordinator (Bilingual Spanish, Medical Assistant, California)

    Alignment Healthcare 4.7company rating

    Ambulatory care coordinator job in Los Angeles, CA

    Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. Alignment Health is seeking an compassionate, customer service oriented, and organized, bilingual Spanish care coordinator in California to join the remote Care Anywhere team. The Care Coordinator is responsible for supporting the Care Anywhere Program field providers, scheduling, outreach, and managing all care coordination needs for high-risk members enrolled with the program. If you're looking for an opportunity to learn and grow, be part of a collaborative team, and make a difference in the lives of seniors - we're looking for YOU! Individuals with front office medical assistant experience, experience supporting multiple providers, and high call volume experience are highly encouraged to apply. Schedule: Mondays - Fridays - Option 1: 8:00 AM - 5:00 PM Pacific Time (with 1-hour lunch) - Option 2: 8:30 AM - 5:30 PM Pacific Time (with a 30- minute lunch) General Duties / Responsibilities Manage (4) provider schedules to ensure schedules are filled. Prepare charts for upcoming home visit appointments (check member eligibility, gather records needed by the provider prior to the home visit) Conduct outreach for scheduling, appointment confirmation calls, wellness checks for high risk members, and to providers / pharmacies for member needs. Handle inbound / outbound Call (60 - 80 calls / day) Obtain medical records from provider offices, hospitals and skilled nursing facilities (SNF) and upload medical records to the electronic medical records (EMR). Submit referral authorizations to independent physician association (IPA) / medical groups for specialty, durable medical equipment (DME), and home health (HH) services. Coordinate lab orders, transportation for high-risk members. Documentation via EMR for Inbound / Outbound calls. Support short message service (SMS) and member outreach campaigns. Assist nurse practitioner (NP) team with visit preparation needs Appointment reminders to members Assign members to NP in EHR Provide needed documentation to NP for visits each day Direct inbound calls from members / family related to medication refills Assist with maintaining and updating members' records Assist with mailing or faxing correspondence to primary care physicians (PCP), specialists, related to, as needed. Attend Care Anywhere meetings / presentations and participates, as appropriate. Recognize work-related problems and contributes to solutions. Work with outside vendors to provide appropriate care needs for members Job Requirements: Experience: Required: Minimum (1) year experience entering referrals and prior authorizations in a healthcare setting. Preferred: 2 years' healthcare experience. Education: Required: High School Diploma or GED. Preferred: Completion of medical assistant program from an accredited school of training Training: • Preferred: Medical Terminology Specialized Skills: • Required: Able to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Knowledge of ICD9 and CPT codes Knowledge of Managed Care Plans Able to type by 10-key touch minimum of 40 words per minute (WPM) Proficient with Microsoft Outlook, Excel, Word Effective written and verbal communication skills; able to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Able to write routine reports and correspondence. Communicates effectively using good customer relations skills. Mathematical Skills: Able to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Able to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Skills: Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. Bilingual English / Spanish required. • Preferred: Knowledge working in Athena Licensure: • Required: None • Preferred: Medical assistant certificate Medical terminology certificate Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range: $41,472.00 - $62,208.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
    $41.5k-62.2k yearly Auto-Apply 2d ago
  • Home Care Coordinator

    Welbe Health

    Ambulatory care coordinator job in Los Angeles, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. Essential Job Duties: * Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals * Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. * In collaboration with Home Care Services staff, track and monitor home care and hour scheduling * In coordination with the Marketing Team, help with enrollment of prospective participants into the program * Assist with staffing/scheduling activities, soliciting, and input from managers * Participate in end-of-life care, coordination, and support Job Requirements: * Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience * Bachelor's Degree preferred * Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population * Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. * Medical insurance coverage (Medical, Dental, Vision) * Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time * 401 K savings + match * Bonus eligibility - your hard work translates to more money in your pocket * And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Auto-Apply 43d ago
  • Care Coordinator - Population Health

    Sac Health 4.2company rating

    Ambulatory care coordinator job in San Bernardino, CA

    Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For POP Health, Care Coordinator manages cases regarding utilization review, discharge planning, and patient services coordination. Collaborates with insurers, managed care organizations, referral providers, patients, and families to assist in developing case management guidelines. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30- 4:00pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Performs daily screenings using EMR-generated appointment reports and vitals for patients. Alert the provider of the need to place an order for an appropriate screening exam. Performs care coordination to ensure completion of provider-ordered screening exams. Uses relationship-based strategies to engage patients in care. Ensures that screening results are received timely and entered into the electronic medical record (EMR). Actively monitors results to ensure appropriate follow-up and diagnostic studies are ordered and completed, as appropriate. Assists patients to follow through on their care plan wellness goals, using both phone and in-person contact. Uses established care guidelines to implement provider-directed reminders and recalls in the EMR. Utilizes EMR-generated appointment reports to capture missed appointments. Assists in the coordination of appointments and referrals for physical and behavioral health appointments. Performs abstractions of historical screening results into the EMR system. Identifies internal and external challenges related to patient and staff cooperation. Recommends improvements to processes as appropriate. Meets with the Manage Care Team continually, holding documented meetings to review issues and progress. Serves as a liaison between patient and provider to ensure proper communication is had. Facilitates and ensures recommendations are communicated across the health care team. Works with patients to identify health/wellness goals and incorporates these goals into shared care plans. Maintains accurate and up-to-date tracking system for screening management. Monitors and reports productivity statistics, program status, challenges, updates, and developments to the Managed Care Team. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High School Diploma or GED required. Graduation from a Certified Medical Assistant Program is required. Associate degree preferred, or equivalent work experience in a medical/mental health setting preferred. Licensure/Certification: Medical Assistant Diploma/Certificate is required. Valid California driver's license, and auto insurance is required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: 2+ years as a Medical Assistant in Care Management or Population Health setting or related experience is required. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
    $50k-60k yearly est. 25d ago
  • Home Care Coordinator

    Welbehealth

    Ambulatory care coordinator job in Rosemead, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. Essential Job Duties: Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. In collaboration with Home Care Services staff, track and monitor home care and hour scheduling In coordination with the Marketing Team, help with enrollment of prospective participants into the program Assist with staffing/scheduling activities, soliciting, and input from managers Participate in end-of-life care, coordination, and support Job Requirements: Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience Bachelor's Degree preferred Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time 401 K savings + match Bonus eligibility - your hard work translates to more money in your pocket And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640 - $89,535 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Auto-Apply 57d ago

Learn more about ambulatory care coordinator jobs

How much does an ambulatory care coordinator earn in Buena Park, CA?

The average ambulatory care coordinator in Buena Park, CA earns between $36,000 and $64,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.

Average ambulatory care coordinator salary in Buena Park, CA

$48,000

What are the biggest employers of Ambulatory Care Coordinators in Buena Park, CA?

The biggest employers of Ambulatory Care Coordinators in Buena Park, CA are:
  1. Alignment Healthcare
  2. House Rx
  3. Children's Clinics for
  4. Victhepicc
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