Patient Care Coordinator
Ambulatory care coordinator job in Port Orchard, WA
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Peninsula Psychological Center Counseling Center of Washington, part of the Optum family of businesses, is seeking a Patient Care Coordinator to join our team in Silverdale WA. Optum is a clinician-led care organization that is changing the way clinicians work and live.
We work to increase accessibility to private behavioral healthcare, making it affordable and convenient. We strive to provide relief and healing, in therapeutic and convenient settings, facilitated by compassionate and competent counselors.
As a Patient Care Coordinator , you will be responsible for providing support to clinical staff and patients. This is a center-based front office position. You will greet patients entering the center to check in and assist them with checking out at the end of their visit.
Schedule: A 40-hour work week, Monday through Friday 8:30 am to 5:00 pm PST. Schedule will be determined by supervisor upon hire. (may change due to business needs)
Location : Silverdale, WA
Primary Responsibilities:
Greet customers into practice and provide instruction and/or direction as necessary both on the phone and in person
Ensure all locations are welcoming and adhere to brand guidelines
Assist patients with the check-in and check-out process; review each patient's chart prior to appointment and ensure consents and insurance verification are complete
Collect and upload insurance cards and identification and perform insurance verification on the date of service
Assist with onboarding new patients, help patient's access patient portal, prepare and confirm completion of paperwork, ensure consents and insurance verification are complete
Obtain patient signatures for required documents
Answer incoming calls and return voicemails timely, respond to patient questions and triage incoming requests to appropriate departments
Assist in updating and/or schedule existing patient appointments and internal referrals with providers
Process payments for co-pays, deductibles, co-insurance, self-pay, and missed appointments fees
Ensure patient inquiries are addressed quickly, including resolving patient insurance eligibility issues
Monitor clinician/admin/OBC inbox and respond accordingly and take necessary steps
Schedule client appointments
Collaborate with Patient Access Center
Assist management of provider onboarding & offboarding
Support provider ticket & claims completion
Scan mail, order supplies, report building & maintenance needs, provide access to technicians/vendors, and assist local staff using business equipment
Secure patient information and maintain patient confidentiality
Follow HIPAA regulations
Meet or exceed the performance measures established by the Practice Management Dept.
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at:
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and balances dues, and maintaining medical records
1+ years of experience working with Microsoft Office (Teams, Outlook, Word, Excel)
Preferred Qualifications:
Experience taking inbound and outbound calls
Knowledge of EMR
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Patient Care Coordinator
Ambulatory care coordinator job in Tukwila, WA
Join the Leader in Brain and Mental Health
At Amen Clinics Inc./Mindworks Innovations Inc. our vision is bold: to be known as the best brain and mental health company in the world. Every member of our team plays a vital role in making that vision a reality-delivering exceptional care, advancing innovation, and changing lives every day.
At Amen Clinics, Inc/Mindworks Innovations Inc. we're proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner- sharing in the success and growth of the organization. As part of our team, you won't just be contributing to our mission-you'll be building long-term value for yourself and your future. Ownership isn't just a benefit here; it's a mindset we bring to everything we do.
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Kirkland, WA
Gastro Health, LLC is seeking a Full-Time, Care Coordinator to join our Gastro Health Team.
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A sign on Bonus of $1,000
A great
work/life balance!
No weekends or evenings -- Monday thru Friday
Paid holidays and paid time off
Rapidly growing team with opportunities for advancement
Competitive compensation
Benefits package
Here are some of the duties you will be responsible for:
Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule all procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Obtains all authorizations for procedures and tests
Call patient to confirm procedures a week in advance
Schedule follow-up appointments including recalls
Returns patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Other duties as assigned
Minimum Requirements:
High school diploma or GED equivalent
Certified Medical Assistant (AAMA) preferred
2+ years experience as medical assistant required
Medical terminology knowledge
We offer a comprehensive benefits package to our eligible employees:,
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary Profit-Sharing Contributions of up to 4%
Health insurance
Employer Contributions to HSA's and HRA's
Dental insurance
Vision insurance
Flexible Spending Accounts
Voluntary Life insurance
Voluntary Disability insurance
Accident Insurance
Hospital Indemnity Insurance
Critical Illness Insurance
Identity Theft Insurance
Legal Insurance
Pet insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health, LLC is the largest gastroenterology multi-specialty group in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
Patient Care Coordinator I
Ambulatory care coordinator job in Seattle, WA
Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.
With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.
At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.
The Patient Care Coordinator I is a member of a dynamic team and acts as a professional liaison for patients and families, care providers, other Fred Hutch departments and Alliance members. The role uses critical thinking skills to facilitate and operationalize complex scheduling requests through heavy use of multiple computer systems. The role provides continuity of care by ensuring a smooth transition between care settings and by developing a trusted relationship with patients to identify and assist with each patient's individual needs that may arise related to the care they receive.
This role will have the opportunity to work partially at our campus and remotely.
This is a a full-time, hourly position.
Responsibilities
Schedules all patient appointments related to treatment within Fred Hutch as well as outside consults and referrals and communicates schedule directly to patients. Coordinates scheduling with other departments to ensure efficient patient flow.
Works closely with patients, families, visitors, providers, and staff to identify needs, answer questions, resolve problems, provide information, and follow up.
Update patient and caregiver contact information in EHR when needed.
Communicates with providers (physicians, therapists, etc.) technologists, and nurses regarding the patient's scheduling needs, treatment schedule, and additional requests. Notifies appropriate parties as needed.
Manages and prioritizes scheduling requests.
Recognizes emergency situations and initiates correct code procedures.
Supports the overall function of the department, and may be required to take on additional duties such as cross coverage, special projects, etc.
Assists with the training of new staff
Update/block provider templates for just in time needs
Triage calls from referring physicians, patients, family members, and others wishing to access care at Fred Hutch.
Collects and enters patient demographic and insurance information and enters into registration databases.
Assists with the financial clearance process as necessary
Distributes work to the Program Assistant and/or Patient Care Coordinator Assistant as appropriate
Qualifications
Required:
High school graduate or equivalent
Ability to work independently, organize, and prioritize concurrent responsibilities and demand
Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner
Proficient in the use of word processing (MS Word), email, and data entry in a Windows-based environment
Demonstrated customer service skills
Ability to solve complex problems and meet patient needs
Ability to work in a high pressure, deadline oriented, and complex health care environment
Ability to review work to identify and eliminate errors and omissions
Active listening skills.
Ability to build relationships while maintaining appropriate boundaries.
Coping skills.
Ability to identify and triage issues appropriately.
Attention to detail to ensure scheduling accuracy.
Preferred:
Bachelor's degree (BA or BS)
Minimum of 2 years of experience in a patient care setting
Experience with Epic or other scheduling and registration software
The hourly pay range for this position is from $27.01 to $38.45 and pay offered will be based on experience and qualifications.
This position is not eligible for H-1B sponsorship at this time.
This is a full-time, hourly position.
Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), and paid parental leave (up to 4 weeks).
Additional Information We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at ******************* or by calling ************.
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Bellevue, WA
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Wound Care Coordinator
Ambulatory care coordinator job in Renton, WA
Wound Care CoordinatorRenton, WA Salary Range: $90K-$110K (Depending Upon Experience) Job Summary:The Wound Care Coordinator will supervise and educate hospital personnel regarding the management of wounds and the prevention of Nosocomial pressure ulcers. Coordinate the investigation on improvement of nursing care and personnel performance and prepare reports.
• Develop treatment plan according to current wound care protocols; explaindressing rationale, institute preventive measures and monitor results of caredelivered; communicate information to Supervisors and Director of QualityManagement• Advise physicians on status of wound patients• Provide demonstrations on dressing techniques to educate and orient in-servicesnurses; give hands-on instruction regarding the principles of asceptic technique• Provide a list of patients with Nosocomial pressure ulcers which includespatient's name, site, state, support surface and dates of evaluation to the Directorof Quality Management• Identify patients requiring debridement procedures and alert attending physician• Identify nutritional deficiencies, coordinate with Health Care personnel to solvenutrition problems and report results to respective supervisors• While performing daily rounds, assist in delivery of patient care to accomplishwound care tasks• Ensure adequate materials are on hand for every patient• attend wound care education programs designed to enhance the benefitspatients can derive from the most recent techniques/procedures available
Requirements:• Current RN license in the state of Washington• Previous experience in Wound Care highly preferred
Benefits:• Medical, Dental, & Vision Insurance• 401(k) • Paid Time Off and Holidays• Company-Paid Long-Term Disability• Health Reimbursement Account/Health Savings Account• Flexible Spending Accounts
RN Patient Care Coordinator FLEX
Ambulatory care coordinator job in University Place, WA
Job Summary and Responsibilities As a RN Care Coordinator, you will be a central figure in patient care, seamlessly navigating the healthcare journey to achieve optimal outcomes and an exceptional patient experience. Every day, you will strategically assess, plan, and facilitate comprehensive care across the continuum, expertly advocating for patients while collaborating with physicians, nursing, departments, insurers, and post-acute providers to ensure timely, high-quality transitions.
To be successful in this role, you will possess strong clinical acumen, exceptional communication and advocacy skills, and a strategic mindset, all driven by a passion for optimizing patient care across every touchpoint.
* Evaluates and admits patients to Hospice House service in accordance with established procedures.
* Reviews patient information in the admission packet with the patient and family.
* Evaluates and admits patients to Hospice service in conjunction with the interdisciplinary team.
* Keeps referral source/primary physician informed of patient's admission status.
* Completes admission reports and documentation.
* Implements and revises Hospice Plan of Care taking into consideration physical, psychosocial, spiritual and financial resources.
Job Requirements
Required
* Graduation from an accredited school of nursing and two years of related nursing work experience in an acute clinical care setting that would demonstrate attainment of the requisite job knowledge skills/abilities., upon hire and
* Work experience in one of the following clinical specialty areas is required: Oncology, Med/Surg, Nutrition Support, Pediatrics, IV Therapy, Gerontology, and Home Health. and
* Registered Nurse: WA, upon hire and
* Basic Life Support - CPR, upon hire
Preferred
* Bachelors Of Science Nursing, upon hire
Where You'll Work
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
Patient Care Coordinator
Ambulatory care coordinator job in Seattle, WA
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
MONDAY- 1PM- 7PM TUESDAY- 11 AM-5PM WEDNESDAY 11AM- 5PM THURSDAY 11AM-5PM FRIDAY 10AM-4PM
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$18 - $22
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplyScheduler - Patient Care Coordinator
Ambulatory care coordinator job in Tacoma, WA
Job Description
Job Title: Patient Care Sales Coordinator
Responsible To: Business Office Manager
Responsible For: Managing and Scheduling Consults/Surgeries
Overtime Status: 40 hour work week - no overtime expected
Job Summary:
Join a leading aesthetic practice in Tacoma and work directly with a Harvard-trained, board-certified plastic surgeon. This role is responsible for handling/vetting all cosmetic plastic surgery inquiries, building relationships with patients to earn their trust, and scheduling viable leads for in person consults to ensure a strong booking rate.
Primary Tasks and Responsibilities:
Strong emphasis on sales. Anticipate between 200 and 400+ patient contacts each week.
Use phone calls, emails and texts to regularly communicate with patients
Manage incoming phone inquiries - elevate confidence in provider and practice emphasizing why Aesthetic Surgery Centre checks all of the boxes
Manage incoming online leads - track based on level of interest/readiness to proceed with procedure
Inquire and understand patient's needs, goals, and time frame expectations. Gain insight into financial readiness for a cosmetic procedure. Move viable candidates into consult slots and those who may not be ready to schedule into a tickler file for future follow up.
Schedule surgical consults.
Day of consult, greets patients in person and prepares them for physician examination. Debrief the physician prior to introductions.
Prepare and present quotes for all cosmetic procedures.
Regularly follow up with patients who presented inquiries but were not ready to schedule.
Maintains patient confidentiality.
Perform other related duties as directed or required.
Education requirements:
College Degree
Experience Requirements:
2+ years sales experience
Previous sales experience with proven results
Performance Requirements:
The job holder must demonstrate current competencies applicable to the job position.
Skills:
Strong sales acumen.
Strong organizational skills
Strong and professional customer service skills
Skill in handling incoming phone calls and sorting according to readiness to proceed with surgery
Skill in written and verbal communication.
Abilities:
Ability to independently manage job duties.
Ability to react calmly and effectively, sometimes handle difficult conversations.
Ability to multitask and prioritize duties.
Ability to flexibly respond to changing demands.
Ability to communicate clearly.
Ability to understand and achieve set growth expectations for practice
Ability to type fast and learn new computer software programs quickly
Home Care Coordinator
Ambulatory care coordinator job in Renton, WA
Family First At Home, a licensed home care agency, is redefining the care experience by delivering exceptional and compassionate care to individuals across Washington State every day. We provide caregiving, care management, counseling, and advocacy services to older adults and those in need, so that they can maintain their independence, dignity, and quality of life while staying in the comfort of their own homes.
As part of the Family First network, we contribute to a larger mission: solving the impossible in healthcare every day. We're looking for purpose-driven professionals who share our passion for making a difference in their local communities. If you're ready to be part of a fast-growing team with a clear vision and meaningful goals, Family First at Home is the place for you.
Job Title: Client/Caregiver Success Manager
Location: Renton/Tacoma, WA
Job Type: Full-Time
Salary Range: $24.00 - $27.00 per Hour
Schedule: FT- 8:00-4:30
Work Days: Monday-Friday
On Call Rotation: (after hours & weekends)
About Us: As a Caregiver/Client Success Manager, you'll be at the heart of our care delivery team-ensuring every client receives personalized, high-quality service.
The ideal candidate for this role is someone with a client-first mindset, strong interpersonal skills, and the ability to prioritize effectively in a fast-paced environment.
Job Description: As a Client/Caregiver Success Manager, you will be at the heart of our care delivery team. You will oversee the scheduling, support, and professional development of our in-home Caregivers. Your role will involve ensuring continuity of care and client satisfaction through diligent oversight of client and caregiver needs, coordination with referral partners, and active communication with families.
Key Responsibilities:
Efficiently schedule caregiver/client based on caregiver skill set and client needs.
Utilize effective staffing skills to strategically staff Caregivers, avoiding overtime whenever possible.
Monitor the Home Care department's monthly staffing statistics and develop solutions to increase client hours and satisfaction.
Manage billing and payroll for client and Caregiver caseloads.
Provide supervision of Caregivers, including hiring, mentoring, and coaching/counseling.
Conduct supervisory visits for Caregivers on a routine and ongoing basis.
Provide training for Caregivers under the direction of the Director of Home Care.
Function as the point of contact for all Caregivers and participate in the on-call rotation to manage off-hours staffing needs. Must be able available for emergency client coverage and be able to follow care plan tasks
Ensure compliance with WAC & RCW for clients, self, and Caregivers.
Conduct client assessments and evaluations to determine care needs.
Coordinate care plans and services with clients, referral partners, and family members.
Maintain detailed records of client progress and care plans.
Travel within local region
Qualifications:
2+ years of experience in home care, client/caregiver management, and/or related role with transferable skills required.
Valid Driver's License and vehicle insurance
Current CNA or HCA certification preferred
Proficiency in using healthcare management software preferred.
Benefits:
Amazing Workplace Culture and Supportive Environment
401(k) with company matching contribution
Health insurance
Dental insurance
Vision insurance
Paid time off
10 paid Holidays
Professional development assistance
Same day pay available through TapCheck
Why Join Us: We offer a supportive and collaborative work environment where your contributions are valued. Join us in making a difference in the lives of our clients and their families.
Auto-ApplyManaged Care Coordinator
Ambulatory care coordinator job in Seattle, WA
Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Managed Care Coordinator is responsible for overall management of member's individual service plan within the scope of position, as required by applicable state law and contract.
How you will make an impact:
Responsible for performing telephonic or face-to-face history and program needs assessments using a tool with pre-defined questions for the identification, evaluation, coordination and management of member's program needs.
Using tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high risk complications) and coordinates those member's cases with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
The process does not involve clinical judgment.
Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of services.
Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, and physicians.
Identifies members that would benefit from expanded services.
Minimum Requirements
Requires BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community based organizations; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
BA/BS degree field of study in health care related field preferred.
Specific education and years and type of experience may be required based upon state law and contract requirements.
Travels to worksite and other locations as necessary.
For MMP, requires Community Health Worker certification to be obtained within one year of employment.
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $ 27.87/hr to $41.81/hr.
Locations: Washington State
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws
.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Care Coord & Care Mgmt (Non-Licensed)
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyManaged Care Coordinator
Ambulatory care coordinator job in Seattle, WA
Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Managed Care Coordinator is responsible for overall management of member's individual service plan within the scope of position, as required by applicable state law and contract.
How you will make an impact:
* Responsible for performing telephonic or face-to-face history and program needs assessments using a tool with pre-defined questions for the identification, evaluation, coordination and management of member's program needs.
* Using tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high risk complications) and coordinates those member's cases with the clinical healthcare management and interdisciplinary team in order to provide care coordination support.
* The process does not involve clinical judgment.
* Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of services.
* Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, and physicians.
* Identifies members that would benefit from expanded services.
Minimum Requirements
* Requires BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community based organizations; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
* BA/BS degree field of study in health care related field preferred.
* Specific education and years and type of experience may be required based upon state law and contract requirements.
* Travels to worksite and other locations as necessary.
* For MMP, requires Community Health Worker certification to be obtained within one year of employment.
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $ 27.87/hr to $41.81/hr.
Locations: Washington State
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
MED > Care Coord & Care Mgmt (Non-Licensed)
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Intake Coordinator
Ambulatory care coordinator job in Auburn, WA
Reports To: SUDP Clinical Supervisor Schedule: 8:30 AM - 5:00 PM (flexibility for one later shift per week, e.g. 11:30 AM - 8:00 PM) Compensation: $63,000 - $72,000 annually (range depends on licensure: SUDPT or SUDP)
The Intake Coordinator plays a vital role in supporting timely and accurate admissions into We Care Auburn Clinic's Substance Use Disorder (SUD) program. This position conducts screenings, level-of-care assessments, and full ASAM evaluations, coordinates new member intake processes, and ensures documentation compliance in collaboration with the SUDP Clinical Supervisor and treatment team. The Intake Coordinator provides compassionate, organized, and detail-oriented support to ensure members enter care seamlessly and receive appropriate services based on their clinical needs.
Key Responsibilities
Screening & Assessment
* Conduct screenings, initial level-of-care assessments, and full ASAM assessments for members.
* Review intake forms, complete assessment documentation, and enter initial individual service plans into the EMR.
* Maintain on-site presence to complete walk-in assessments as needed.
* Utilize telehealth platforms when appropriate to conduct assessments.
Transfers & Admissions Coordination
* Monitor and manage all incoming transfer cases, including records receipt and appointment scheduling.
* Coordinate transfer and admission appointments, ensuring all required documentation is completed.
* Arrange admission verification, courtesy dosing, and records requests.
* Track new admissions through assessment completion and documentation compliance.
Case Management & Engagement
* Provide case management support for newly admitted members, including setting up releases of information and connecting to needed services.
* Send daily text reminders to members for scheduled assessments.
* Monitor attendance and follow-up on missed appointments or incomplete documentation.
* Complete peer referrals for pregnant members and collaborate with external providers as appropriate.
* Assist with outreach efforts for disengaged members prior to discharge.
Program & Team Support
* Answer program inquiries and provide information to prospective or referred members.
* Collaborate closely with the multidisciplinary team to ensure timely assessments, accurate intake data, and smooth coordination between departments.
* Ensure implementation of clinic policies and treatment procedures, recommending updates when needed.
* Maintain regular communication with the MSO and attend meetings as requested.
* Maintain confidentiality of patient information in compliance with HIPAA and 42 CFR Part 2.
* Participate in Treatment Team meetings to review assessment outcomes and support continuity of care.
* Maintain professional boundaries with patients and coworkers at all times.
* Participate in state and federal SUD trainings and continuing education as required.
* Support the mission of the clinic with other duties as assigned.
Qualifications
Required:
* Washington State SUDP or SUDPT license (full SUDP preferred).
* Strong organizational, communication, and documentation skills.
* Ability to perform in a fast-paced clinical setting with accuracy and professionalism.
* Availability for on-site work to complete assessments and coordinate admissions.
Preferred:
* Experience conducting ASAM assessments and determining levels of care.
* Familiarity with DSM-5 diagnostic criteria for substance use disorders.
* Experience using electronic health records (e.g., KIPU EMR).
* Comfort with telehealth platforms and remote assessments.
Core Competencies
* Clinical accuracy and attention to detail in assessment and documentation.
* Strong organizational and multitasking abilities.
* Compassionate, member-focused approach to care.
* Collaborative team player with clear communication skills.
* Commitment to professional growth and ethical practice.
WHY WCDC?
You'll be part of a heart-driven organization committed to creating health equity for all.
We empower our team to lead with compassion, purpose, and presence.
We invest in our people because we care, about your growth, your impact, and your wellbeing.
Total Comp at We Care: Quarterly bonus plan launching in Q4, earn 8-16% of your quarterly pay for hitting key targets. Plus, the Tribe usually offers annual COLA adjustments (not guaranteed). Big impact, big rewards!
Tribal Hiring Preference:
We Care Daily Clinics is proud to support and honor Tribal sovereignty and self-determination. American Indian and Alaska Native applicants will be given preference in hiring, in accordance with applicable Tribal and federal laws. We encourage Native community members, descendants, and dependents to apply and join our mission-driven team.
We Care Daily Clinics is an equal opportunity employer committed to fostering an inclusive, supportive environment for both members and staff.
Ready to jump in and make a difference? Apply now and be part of something bigger!
Auto-ApplyClient Care Coordinator
Ambulatory care coordinator job in Seattle, WA
Job Description
Job Type: Full-time; 100% in-office at our Northgate (Seattle) headquarters; hiring multiple candidates for this position as our company grows! Salary: $21.00 per hour
Who We Are:
Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and gives you applicable skills to use in your career? You've come to the right place! You can make a direct and positive impact by helping patients access mental health care and supporting mental health practitioners to run successful and sustainable practices.
Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have added over 2,000 providers throughout our 16 locations, and we are continuing to grow!
We encourage you to apply if you have had customer service experience in ANY fast-paced industry!
About the Role:
This role is internally called "Client Support Specialist" and serves as the initial contact for new client intakes and appointment scheduling. The Client Support Specialist is trained to pair new clients with the provider that best fits their needs. They also build healthy relationships with clients over the phone by educating and setting expectations about insurance, authorizations, payments, and individual provider policies. Client Support Specialists perform an essential function in improving our community's access to mental health care. No prior medical or insurance experience is required; in-depth training is provided by the skilled and supportive team.
Responsibilities:
Create a warm and welcoming phone call for new clients calling to access mental healthcare for the first time.
Match new clients with the mental health provider that best suits their needs.
Communicate clearly and effectively.
Demonstrate excellent attention to detail when entering client data.
Meet personal/team qualitative and quantitative goals.
Assist with emotionally challenging phone calls and refer clients in crisis to the appropriate resources.
Educate clients about insurance, authorizations, provider policies, and payments.
Requirements
Who We Hire:
Customer Service Experience: 2+ years of experience in a fast-paced customer support role.
Resilience: Navigate challenging conversations with empathy and maintain composure while supporting clients facing minor or severe mental health issues.
Growth Oriented Mindset: Embrace challenges, seek continuous improvement, be open to feedback and learning opportunities.
Strong Communication Skills: Communicate clearly and effectively over the phone, email or Microsoft Teams.
Multitasking and Time Management: Handle multiple tasks, setting priorities, and managing time efficiently.
Problem-Solving Skills: Match clients with the appropriate provider based on their needs once trained.
Positive Attitude: Maintain a positive and professional attitude, even in challenging situations.
Commitment to Community: Passion for improving access to mental health care in the community.
Schedule: Full-time
Team rotates opening, mid, and closing shifts during operating hours of 7:30am-8:10pm.
Rotating weekend shifts 8am-5pm, every 1-3 weeks
5 shifts per week for Full-Time; includes rotating weekends
Benefits
We provide our full-time employees with:
75% coverage of health, dental, and vision insurance
15 PTO days accrued annually
6 paid holidays per year
401k matching
Life Insurance
Professional development training and opportunities for advancement
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!
It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.
Job Type: Full-time
Salary: $21.00 per hour
Hiring multiple candidates for this position as we grow as a company!
MDS Coordinator
Ambulatory care coordinator job in Lynnwood, WA
MAJOR PURPOSE: To promote the capture of appropriate clinical reimbursement for services provided while ensuring highest level of revenue integrity under the guidance of corporate established reimbursement initiatives.
TITLE OF SUPERVISOR: Administrator
TITLE OF IMMEDIATE SUBORDINATES: RAI techs as applicable.
QUALIFICATIONS:
Registered nurse with 3+ years reimbursement or similar experience in the LTC industry (preferred).
Computer literacy (Word, Excel, Power Point, Outlook). Experience with current EMR software a plus.
Evidence of effective written, verbal and technological communication.
Demonstrates excellent organization, communication and presentation skills.
Deadline driven, detail-oriented individual with strong analytical capabilities.
Working knowledge of state and federal regulations governing the MDS and billing processes in the LTC setting.
Ability to communicate with and elicit support from IDT members at the facility, regional, and corporate level.
Ability to apply knowledge in state specific Medicaid and Medicare RUG methodologies.
Ability to successfully train new MDS coordinators and IDT members with varying levels of experience as appropriate.
Ability to conduct themselves with a fair, honest, consistent, and professional temperament.
WORKING CONDITIONS: Works in appropriately lighted and ventilated environment.
PHSYICAL REQUIREMENTS:
Ability to cope with the mental, emotional, and physical stress of this deadline driven position.
Can see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, support agencies, and outside agencies.
Must be in good health and display emotional stability.
Must have finger, hand, leg, and arm dexterity (one leg/foot prosthesis acceptable).
PRIMARY FUNCTIONS:
1. Serves/Aspires to serve, as the subject matter expert in regard to MDS completion and its impact on quality of care and revenue.
2. Coordinates and provides strategic Assessment Reference Date (ARD) and completion dates as outlined in Chapter 2 of the Resident Assessment Instrument (RAI) and in accordance with state and federal payment methodologies.
3. Optimizes reimbursement and identifies opportunity through tracking, trending, and analyzing relevant data within the medical record and through staff, resident, and practitioner interviews as necessary.
4. Ensures compliance for all aspects of revenue integrity including but not limited to Physician Certification/Recertification and Denial letters regardless of responsibility to directly issue/manage these tasks.
5. Chairs revenue related daily/weekly/monthly revenue related meetings such as Daily Revenue, Weekly Medicare/CMI, and Triple Check meetings.
6. Responds promptly to facility and regional team inquiry and communication related to MDS, reimbursement and billing processes.
7. Promotes, encourages, and facilitates accurate IDT documentation that is representative of the care each patient receives.
8. Effectively communicates documentation pitfalls to department heads, facility leadership as appropriate.
9. Collects data to ensure/contribute to the accurate completion and transmission of all required MDS assessments per regulatory guidelines.
10. Provides facility level presentation/education relevant to primary job functions during monthly/quarterly meetings as appropriate.
11. Assists IDT with interpretation, education and process development as relates to Quality Measure management as appropriate.
12. Coordinates care plan schedules.
13. Develops comprehensive care plans per federal regulation based on data collection, MDS and CAA completion and resident/staff interviews as necessary/appropriate.
14. Ensures IDT updates/revisions of the comprehensive Care plan with each MDS completion.
15. Participates in the interview process for new MDS coordinators as requested/appropriate.
16. Assists with orientation and education of MDS coordinators and IDT members as relates to MDS completion and/or reimbursement processes as necessary.
17. Provides ongoing education and communication to Administrator, clinical and other ancillary staff as relates to current state and federal regulation governing billing and reimbursement or impending changes.
18. Other related duties as assigned.
Full vaccination against COVID-19 or a medical/religious exemption is required.
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown.
Benefits:
Dental Insurance
Health Insurance
Vision Insurance
Disability Insurance
Basic Term Life and AD&D Insurance & Voluntary Term Life and AD&D Insurance
Wellness Program
Paid Time Off
401(k)
Accident coverage, Hospital Indemnity coverage, Critical Illness coverage
Educational Assistance for full-time or part-time employees pursuing educational opportunities that will increase the employee's qualifications and skills in the nursing field, such as an LPN or RN.
Schedule:
8 hour
Education:
Associate's
Bachelor's (Preferred)
Experience:
Skilled Nursing Home LTC: 2 years (Preferred)
MDS: 2 years (Preferred)
License/Certification:
State licensure as a Registered Nurse (RN) or Licensed Practical Nurse (LPN)
Work Location: One location
We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for our job opportunities.
Auto-ApplyLink Care Coordinator
Ambulatory care coordinator job in Seattle, WA
The Care Coordinator will be responsible developing a long-term relationship with our patients to effectively enroll them in the Link program or refer them to a participating provider. This role will serve as a communication liaison for the Territory Manager, Physician Office and Patient. The expectation is that they will be accountable for ensuring the patient's enrollment is successful and all the supporting documentation is completed in a timely manner to allow the patient to receive supplies.
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a **maker of possible** with us.
**Job Overview**
At BD, we are the makers of possible, advancing the world of health through our innovative medical technology solutions. We are seeking a dedicated Link Care Coordinator to join our team and contribute to our mission of improving lives. In this role, you will play a vital part in providing exceptional customer service and support to our patients and healthcare professionals.
**Requirements**
+ Articulate the features and benefits of our Home Care product line for Urology, as well as ancillary urology product lines.
+ Complete initial intake and follow-up calls with patients, identifying and resolving concerns within the process or product.
+ Coordinate communication and documentation with patients, Territory Managers, and Physician offices.
+ Maintain departmental call volume requirements, including inbound and outbound calls.
+ Uphold BD Home Care's philosophy of professional excellence, teamwork, and integrity.
**Education**
+ High School Diploma or equivalent; one to two years of related experience and/or training; or an equivalent combination of education and experience. Proficiency in Microsoft Office Applications, Access, or other database software. Ability to learn and utilize call center telecommunications software.
**Certifications**
+ Knowledge of medical supply publications, technical procedures, and training tools.
+ Ability to effectively communicate, both verbally and in writing, with customers and colleagues.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
**Why Join Us?**
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit **********************
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
\#earlycareer
Required Skills
Optional Skills
.
**Primary Work Location**
USA FL - Stuart Airport Road
**Additional Locations**
**Work Shift**
At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You (********************************************* .
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
**Salary Range Information**
$24.70 - $38.10 USD Hourly
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Patient Care Coordinator
Ambulatory care coordinator job in Bainbridge Island, WA
Job Description 🌟 Join Our Team as a Patient Care Coordinator! 🌟
Help change lives through meaningful work in a supportive, community-focused clinic.
Are you passionate about making a real difference? Do you believe in the power of communication to transform lives?
We're a small, dedicated outpatient Speech Therapy clinic looking for a Patient Care Coordinator who's excited to grow with us long-term. If you've personally experienced the life-changing impact of Speech Therapy-whether as a parent, family member, or advocate-you already understand how vital this work is. Now, imagine being part of that journey every day.
About Our Mission
At our core, we're here to provide exceptional care while building strong, lasting relationships with the families we serve and the providers who trust us with their referrals. As our Patient Care Coordinator, you'll play a key role in growing our presence in the community, strengthening partnerships, and supporting our reputation as a compassionate, high-quality provider.
What You'll Be Doing
This role blends community outreach, light marketing, and clinic support. You'll:
Build and maintain relationships with local referral sources (pediatricians, schools, family practices)
Coordinate and schedule meetings between referral sources and our clinic owner
Prepare and distribute public relations materials and mailings
Collaborate with our graphic designer to create on-brand marketing content
Help develop and distribute surveys to better understand our community's needs
Maintain a database of email contacts and support regular communication
Assist with light administrative work and occasional housekeeping to ensure a welcoming clinic environment
What Success Looks Like
A consistently positive public image across our community and referral network
A steady flow of new referrals who become long-term, satisfied clients
A strong, trusted reputation as a clinic that delivers excellent care and clear communication
Who You Are
We're looking for someone who:
Is a natural connector with strong interpersonal instincts
Communicates easily and confidently with a wide range of people
Is creative and strategic about building relationships
Pays attention to the small details-like handwritten thank-you notes
Is friendly, warm, and genuinely interested in others
Stays patient and positive when facing occasional setbacks
Is organized, dependable, and flexible with shifting priorities
Why You'll Love Working With Us
Purpose-Driven Work: Everything you do contributes to meaningful outcomes for children and families
Supportive Team Culture: We value kindness, integrity, and collaboration
Growth Opportunities: Start part-time and grow with us as our clinic continues to expand
Ready to Apply?
If you're excited about connecting people, supporting a mission that matters, and growing with a team that cares deeply about what we do, we'd love to hear from you.
Patient Care Coordinator - FLOAT POOL
Ambulatory care coordinator job in Seattle, WA
Patient Care Coordinators are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you'll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Care Coordinators work in conjunction with our clinical teams to assist with scheduling, clinic operations and more.
Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you'll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Benefits and perks:
+ Competitive pay (including holiday pay & shift pay differentials)
+ Best-in-class benefits - full medical, dental and vision coverage from your first day
+ 401(k) plan with employer matching & complimentary retirement planner
+ Generous paid time off for vacation, sick days and holidays
+ Tuition reimbursement & student loan forgiveness programs
+ Wellness & mental health assistance programs
+ Back-up child & elder care to help with care disruptions for your family
+ Voluntary benefits, like pet, auto and home insurance, commuter benefits and more!
Required Qualifications:
+ 1 year of experience in medical/healthcare setting or two years in a customer service role.
+ Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
Preferred Qualifications:
+ Electronic Medical Records (EMR) experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."
About the Team
Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 404028
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule:
Job Shift: Multiple shifts available
Career Track: Admin Support
Department: 3908 FLOAT PERSONNEL WA 1
Address: WA Seattle 515 Minor Ave
Work Location: Swedish First Hill 515 Minor-Seattle
Workplace Type: On-site
Pay Range: $24.26 - $37.11
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Auto-ApplyDental Patient Care Coordinator - Lemon Family Dental
Ambulatory care coordinator job in Olympia, WA
Job Description
Dental Patient Care Coordinator - Lemon Family Dental (Olympia, WA)
About Us Lemon Family Dental in Olympia is a friendly, modern dental practice focused on compassionate, high-quality care. We're seeking a Dental Patient Care Coordinator to join our front office team and help create an exceptional experience for every patient.
Responsibilities
Greet and check in patients with professionalism and warmth
Schedule and confirm appointments; manage phones and messages
Verify insurance benefits, process payments, and explain treatment plans
Maintain accurate patient records and ensure HIPAA compliance
Support clinical staff and help keep the office running smoothly
Qualifications
1-2 years of experience in a dental front-office role preferred
Strong communication, organization, and multitasking skills
Experience with dental software and insurance verification a plus
Friendly, patient-focused, and team-oriented attitude
Compensation & Benefits
Pay range: $22-28/hour, depending on experience
Benefits include health insurance, paid time off and, paid holidays
MDS Coordinator (RN on-site) Avamere Puget Sound
Ambulatory care coordinator job in Tacoma, WA
MDS Coordinator (RN)
Status: Full-Time
Wage: $50 - $63/hour - depending on experience
Apply at Teamavamere.com
At Avamere, we believe in taking care of our employees. We offer a comprehensive benefits package that includes:
Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible.
401 (k) Plan: After 90 days of employment, with matching program.
Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave.
EAP Canopy with unlimited telehealth mental health visits.
Continuing Education and Higher Education Reimbursement.
Generous employee referral bonus program.
Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account).
Professional Development: Opportunities for growth and development within the company.
Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more.
The primary responsibility of this position is to complete the planning, scheduling and revising of the MDS, including the implementation of CAA's and Triggers
Responsibilities:
Review patient care plans for appropriate goals, problems, approaches, and revisions based on nursing needs.
Ensure all personnel involved in providing care to the patients are aware of their care plans.
Schedule and facilitate care plan conferences.
Monitor and guide the completion of PPS and OBRA assessments.
Manage the Utilization Review (UR) process.
Oversee MAR's treatment, flow sheets and physician's orders.
Participate in facility surveys by authorized government agencies.
Qualifications:
Must possess a nursing degree from an accredited college or university.
Must possess a current, unencumbered, active license to practice as an RN in this state.
MDS Certification preferred.
Knowledgeable and experienced in the RAI process, CAAs, RUG categories and MDS 3.0.
Knowledgeable of nursing and medical practices and procedures, as well as laws, regulations and guidelines that pertain to nursing care facilities.
Must chart nurses' notes in an informative and descriptive manner that reflects the care provided to the resident and resident's response to care.
Experience with Electronic Medical Records and computer documentation systems.
Maintain confidentiality of all resident care information in accordance with HIPAA guidelines.
Must speak, read, and write English fluently
Must have an active CPR/BLS certification
Avamere is an Equal Opportunity Employer and participates in E-Verify
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