Home Care Coordinator
Ambulatory care coordinator job in California
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive.
Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home.
Essential Job Duties:
Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals
Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc.
In collaboration with Home Care Services staff, track and monitor home care and hour scheduling
In coordination with the Marketing Team, help with enrollment of prospective participants into the program
Assist with staffing/scheduling activities, soliciting, and input from managers
Participate in end-of-life care, coordination, and support
Job Requirements:
Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience
Bachelor's Degree preferred
Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population
Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred
Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
Medical insurance coverage (Medical, Dental, Vision)
Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time
401 K savings + match
Bonus eligibility - your hard work translates to more money in your pocket
And additional benefit
Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation $68,640-$89,535 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
Auto-ApplyCommunity Management Coordinator
Ambulatory care coordinator job in Walnut Creek, CA
BUILT ON FLAVOR. FUELED BY PEOPLE.
What's it like to work at Kinder's? Well, there's a lot of snacking and geeking out over what we all cooked over the weekend. Beyond that, there's also plenty of hard work. Because we don't just like flavor, we're obsessed with it.
With over 100 products sold nationwide, we're now a top-five brand in multiple flavor categories at Costco, Walmart, Whole Foods, and more. We're not your typical CPG company. Privately held and founder-led, we like to think of ourselves as a pirate ship in a sea of cruise ships. Our crew is adventurous and fearless. We chart our own course and chase big ideas to make food unforgettable.
As we expand globally and approach $1 billion in revenue, we need more smart-and-scrappy, flavor-obsessed people to come aboard. If you're looking for a place where you can see the real impact of your work... this is it! Every day, you'll be part of a journey to add flavor to millions of meals and lives.
Position Overview:
We're looking for a Community Manager who loves connecting with people and knows how to build genuine relationships. In this role, you'll help foster and facilitate community engagement across Kinder's social platforms-delivering thoughtful customer care, managing end-to-end product seeding efforts, capturing valuable insights through social listening, and supporting the consistent execution of content posting across channels. If you're someone who thrives in conversation, keeps things organized, and enjoys making people feel seen and appreciated, we'd love to have you on the team.
Key Responsibilities:
Community Care & Engagement
Manage daily (7 days a week) community interactions across all social platforms-reposting UGC, replying to comments, and answering DMs.
Build and nurture relationships with long-time brand advocates while strategically engaging new influencers to expand community reach.
Monitor community sentiment and flag recurring feedback or product concerns to relevant teams.
Partner with our Consumer Love team to respond to customer inquiries with empathy, clarity, and a voice that reflects the Kinder's brand.
While not required, a love for cooking is a plus-it helps in connecting with and understanding our food-loving community.
Manage Product Seeding Program
Project manage gifting campaigns from start to finish, ensuring timely execution.
Research and recommend influencers for gifting opportunities.
Maintain and routinely update the influencer and shipping databases.
Collaborate with our Creative Team to develop gifting materials, ensuring alignment with broader marketing initiatives.
Oversee product closet inventory, manage orders, and ensure all boxes are packed and shipped on time.
Assist in compiling results and insights to evaluate campaign performance and identify future opportunities.
Social Listening & Insights
Support the collection and analysis of social listening data to uncover community trends, pain points, and emerging opportunities.
Share actionable insights regularly to guide content planning, strengthen engagement strategies, and support community growth.
Assist in tracking key performance indicators (KPIs) related to sentiment, engagement, and product seeding.
Content Posting & Calendar Management
Support the day-to-day publishing of social content across platforms including Instagram, TikTok, Facebook, and more.
Help maintain and update the content calendar to ensure consistent scheduling, alignment with marketing priorities, and real-time responsiveness.
Qualifications:
Strong knowledge of social media platforms (Instagram, TikTok, Facebook, YouTube, Pinterest).
Exceptional written and verbal communication skills with a customer-first mindset.
Ability to manage multiple tasks and projects simultaneously while maintaining attention to detail.
Analytical thinker with the ability to interpret data and inform decisions.
Adaptable, proactive, and energized by fast-paced, collaborative work.
Team-oriented with a passion for people and relationship-building-both internally and externally.
Comfortable leading or supporting as needed; eager to learn, grow, and contribute creative solutions.
Must be available during peak periods, including weekends and holidays, to ensure we support our community when it matters most. We are committed to delivering top-tier care through consistent, daily responsiveness.
Things About the Way We Work:
No two days here are the same.
We try to be good team members and good communicators, but we don't live by hierarchy and structure - everyone is a difference maker here.
We make a lot of decisions in the face of incomplete information - our team embrace ambiguity and tries to make good decisions fast rather than great decisions slow.
We believe our job is to take smart risk, not to eliminate risk.
We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart.
We aren't trying to be average - we want to do exceptional things and we are willing to work hard to achieve them.
Location & Travel:
The position will be based out of our 70,000 sq. foot office in Walnut Creek, CA. We strongly believe in the power of culture and community and have a hybrid work structure with 4 days in the office on a weekly basis to encourage collaboration and personal connections that will allow us to better serve our customers and consumer and to have more fun. We have 1 flex day per week with employees having the opportunity to choose to be either in the office or to work from home based on what makes most sense for them.
Pay Transparency
The expected starting salary range for this role is $100,000- $105,000 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.
SEASONED FOR SUCCESS:
No two days here are the same.
We try to be good team members and good communicators, but we don't live by hierarchy and structure - everyone is a difference maker here.
We make a lot of decisions in the face of incomplete information - our team embraces ambiguity and tries to make good decisions fast rather than great decisions slow.
We believe our job is to take smart risk, not to eliminate risk.
We believe in growing our skills and becoming a better company with more managerial expertise, but we are an entrepreneurial company at heart.
We aren't trying to be average - we want to do exceptional things, and we are willing to work hard to achieve them.
BENEFITS THAT BRING MORE TO THE TABLE:
We offer a range of total rewards that may include paid time off, 401k, bonus / incentive eligibility, equity grants, competitive health benefits, and other family-friendly benefits, including parental leave. Kinder's benefits vary based on eligibility and can be reviewed in more detail during the interview process.
OUR RECIPE FOR BALANCE:
We believe great culture starts with people. We're a people-first company built on connection, collaboration, and balance. Most of our work happens in the office to spark creativity and community, but we also offer flexibility so team members have the autonomy to work outside the office when needed to support their work-life balance and personal commitments.
WHERE EVERY INGREDIENT MATTERS:
Kinder's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need any accommodation during the application process or to perform these job requirements, please reach out to us at *******************
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Orange, CA
The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care.
Duties and Responsibilities
Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention.
Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system.
Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner.
Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance.
Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships.
Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records.
Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary.
Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance.
Other duties as assigned by Supervisor.
Requirements
Strong verbal and written communication skills.
Bilingual Spanish is highly preferred but not required.
Ability to utilize medical terminology to communicate with patients and healthcare professionals.
Excellent organizational skills, with a strong attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multi-task and work well under pressure in a fast-paced environment.
Self-motivated and able to work both independently and as part of a team.
Education and Experience Requirements
Experience using electronic health records (EHR) systems.
1+ years of experience in customer service or patient care coordination.
Specialty Pharmacy experience is highly preferred.
IVIG scheduling and care coordination experience is highly preferred.
Experience with CareTend pharmacy system is highly preferred.
Salary Description $23 - $28
Care Coordinator
Ambulatory care coordinator job in California
Job Title: Care Coordinator - Outpatient SUD Department: Outpatient Services Reports To: Supervisor of Clinical Services Status: Full-Time | Non-Exempt
Salary: $25/hr to $30/hr DOE
Reporting to the Supervisor of Clinical Services, the Care Coordinator is responsible for linking patients with appropriate health and social services to address specific needs and achieve treatment goals. This patient-centered role complements clinical services, such as counseling, by addressing social determinants of health that may negatively impact treatment success and overall quality of life. The Care Coordinator ensures that patients receive support to increase self-efficacy, self-advocacy, basic life skills, coping strategies, and self-management of biopsychosocial needs.
DUTIES AND RESPONSIBILITIES
Connection:
Establish and maintain high-quality referrals and linkages to community resources, including housing, educational, social, prevocational, vocational, rehabilitative, and other services.
Actively assist patients with applications and maintenance of public benefits (e.g., Medi-Cal, Minor Consent Program, General Relief, and County-funded programs).
Support patients experiencing homelessness by helping them access the Coordinated Entry System (CES) and completing necessary intake and assessment documentation.
Develop relationships and protocols with external service providers to ensure patients have actual access to necessary services rather than just providing resource lists.
Ensure benefits are transferred when patients move across counties.
Coordination:
Facilitate patient transitions between Substance Use Disorder (SUD) Levels of Care (LOCs), including scheduling assessment appointments and coordinating documentation transfers.
Coordinate with physical health providers, managed care health plans, community health clinics, and mental health providers to ensure integrated care.
Work closely with county and state entities such as DPSS, DCFS, Probation, and Housing Providers to align health services with social services.
Follow up with patients post-hospital discharge, emergency room visits, or transitions from residential care to ensure continuity of care.
Track referrals until confirmation of patient enrollment in receiving treatment agencies.
Communication:
Serve as the primary point of contact between SUD care, mental health care, medical care, and social services.
Communicate patient updates and treatment progress to service providers, county agencies, courts, and other relevant stakeholders.
Advocate for patient needs with healthcare and social service providers, ensuring that patients receive timely and necessary services.
Educate patients on their rights and responsibilities related to care access and service coordination.
Provide required documentation and correspondence, including letters for legal and social service agencies verifying patient participation in SUD treatment.
Special Population Considerations:
Address the unique needs of special populations, including individuals experiencing homelessness, persons with co-occurring disorders (CODs), pregnant and parenting women (PPW), youth, LGBTQ+ individuals, and those involved with the criminal justice system.
Advocate for patients in school, court, or correctional settings by preparing necessary reports, letters, and in-person representation.
Coordinate reentry services for justice-involved individuals, ensuring seamless integration into community services.
Documentation and Compliance:
Utilize the ASAM CONTINUUM assessment to determine patient needs and develop an individualized care coordination plan.
Maintain accurate and timely documentation of Care Coordination activities in Progress Notes and Treatment Plans.
Ensure that care coordination services are provided per county, state, and federal regulations, obtaining necessary Release of Information (ROI) documentation.
Monitor patient progress and adjust care coordination strategies as needed to align with treatment goals.
EXPERIENCE/QUALIFICATIONS
Bachelor's degree in social work, psychology, public health, or a related field, preferred (Master's degree preferred).
Minimum of 2 years of experience in care coordination, case management, or a related field in behavioral health or social services.
Knowledge of SUD treatment, mental health care, and social service systems.
Familiarity with Medi-Cal and other public benefit programs.
Experience working with vulnerable populations, including individuals experiencing homelessness and justice-involved individuals.
Strong interpersonal, organizational, and communication skills.
Ability to work collaboratively with multiple stakeholders, including healthcare providers, government agencies, and community organizations.
Proficiency in electronic health record (EHR) systems and case documentation.
Culturally competent approach to patient care, with a commitment to equity and inclusion.
Ability to work independently and handle multiple priorities effectively.
Valid driver's license and reliable transportation may be required.
REQUIREMENTS
Must pass Department of Justice (DOJ) and Federal Bureau of Investigations (FBI) background clearance.
Valid California Driver's license.
TB clearance.
Driving record acceptable for coverage by Gateways insurance carrier.
Fire and Safety Training*.
First Aid Training Certification*.
CPR Certification*.
Crisis Prevention Institute Training (CPI)
Training in Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBI), ASAM Continuum, Trauma-Informed Care, and Harm Reduction.
Productivity must meet a minimum of 50%, which includes providing direct billable services 4 out of 8 hours per working day. Care Coordinators will be eligible for incentive compensation according to the policy if productivity exceeds 62.5%, or 5 hours out of every 8 hour day.
PHYSICAL REQUIREMENTS
To perform this job, you must be able to carry out all essential functions successfully. Reasonable accommodation may enable qualified individuals with disabilities to perform the job. Approximately 50% of the time is spent sitting while frequently required to walk, stand, and bend. Occasionally required to stoop, kneel, crouch, or crawl. Employees must lift and/or move unassisted up to 20 pounds.
Family Care Coordinator
Ambulatory care coordinator job in Palo Alto, CA
RMHC Bay Area seeks a compassionate and skilled professional for the role of Bilingual Spanish-Speaking Family Care Coordinator. This position demands a genuine social work heart, requiring deep cultural humility, empathy, and the ability to build trusting relationships with diverse families facing medical crises.
Acting as the first point of contact after a housing request is made, the Coordinator will connect with families by phone, using active listening and trauma-informed support to understand their needs. This involves shifting the conversation from "how can I help you?" to "what are you struggling with today?" to identify and address underlying challenges. By applying this social work lens, the Coordinator creates a compassionate and responsive first contact, laying the foundation for a supportive stay.
Reporting to the Family Care Manager, the Coordinator is a key team member in delivering personalized service, ensuring accurate information gathering, and supporting the entire accommodations process. This role is central to upholding RMHC Bay Area's commitment to equitable, culturally humble, and empathetic care.
DUTIES AND RESPONSIBILITIES
Family Care & Accommodations
Serve as the initial contact for families, conducting intake calls to confirm needs, collect accurate information, and begin building a supportive relationship.
Support the accommodations process including check-ins, waitlist management, room changes, and exceptions.
Ensure all check-in materials and access cards are prepared and information is communicated to the team.
Uphold family data integrity in all systems.
Coordinate with housekeeping and facilities for smooth room turnovers.
Assist with weekly room inspections and monthly freezer clean-outs.
Support the bereavement process as directed.
Provide front desk coverage as needed.
Billing & Administration
Inform insurance and lodging support to families; assist families in collecting pre-lodging authorization from providers when available.
Collect California Children's Services (CCS), insurance, or third-party payor information from guest families.
Process and submit billing to CCS, insurance, or third-party payors accurately and in a timely manner.
Work closely with the Finance department to audit guest family billing.
EXPERIENCE & EDUCATION
2-3 years of relevant professional experience in working with people from diverse cultural and socioeconomic backgrounds, families in crisis, a semi-medical environment, and an understanding of the non-profit community OR
Bachelor's degree in social work, psychology, social justice, human services, health science, or a related field (Preferred).
KNOWLEDGE, SKILLS & ABILITIES
Required: Fluency in Spanish and English, with the ability to translate grammatically and culturally appropriate information.
Demonstrated ability to maintain healthy boundaries while building authentic, trusting relationships with guest families, staff, volunteers, and hospital partners.
Professional competency in active listening, de-escalation, and providing trauma-informed support.
Ability to work through a social work lens, demonstrating empathy, cultural humility, and emotional intelligence in every interaction.
Strong problem-solving skills and the ability to handle difficult situations with confidence and compassion.
Highly customer-service oriented with enthusiasm for supporting families in crisis.
Ability to independently plan, organize, and prioritize work while managing multiple projects and deadlines.
Strong attention to detail and commitment to confidentiality.
SCHEDULE
Schedule is Tuesday - Saturday, or Sunday - Thursday, 10 a.m. - 7 p.m.; some weekend and holiday work is required.
Coordinator II, Case Management
Ambulatory care coordinator job in Montebello, CA
Grow Healthy
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.
Job Overview
This position has primary responsibility for gathering relevant information for the identified member population during assessment, care planning, interdisciplinary care team meetings, and transitions of care. This position performs troubleshooting when problem situations arise and takes independent action to resolve complex issues.
Minimum Requirements
High School Diploma or equivalent required.
Medical assistant Certification preferred.
Prior experience working in a clinic/health care call center.
Minimum 3 years of experience working in a healthcare environment. Knowledge of prior authorization and case management regulations governing Medi-Cal, Commercial, Medicare, CCS, and other government and commercial programs.
Experience in a managed health care environment, preferably IPA, HMO, or Health Plan, preferred.
Experience working with an ethnically diverse population, preferred.
Compensation
$25.00 - $29.32 hourly
Compensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
Medical, Dental and Vision insurance
403(b) Retirement savings plans with employer matching contributions
Flexible Spending Accounts
Commuter Flexible Spending
Career Advancement & Development opportunities
Paid Time Off & Holidays
Paid CME Days
Malpractice insurance and tail coverage
Tuition Reimbursement Program
Corporate Employee Discounts
Employee Referral Bonus Program
Pet Care Insurance
Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Auto-ApplyCoordinator, Partnership Management
Ambulatory care coordinator job in Los Angeles, CA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Title: Coordinator, Partnership Management Job Summary: The Los Angeles Rams are looking for a Coordinator to come in and be a dynamic force and individual contributor within our Partnership Management team. The Partnership Management team prides themselves on their award-winning work that includes multiple Clio Awards, and other award-winning campaigns that have been recognized across sports and entertainment. The ideal candidate will help us raise the bar and challenge the status quo on how we bring to life sports and entertainment partnerships while being a self-sufficient, motivated, strategic thinker alongside a solution-oriented mindset approach to business. This Coordinator will support the entire Partnership Management team, delivering first-class service to both internal and external stakeholders and should be able to thrive in a fast-paced, collaborative environment. Key Responsibilities Include:
Execute contractual obligations for a handful of our partners from digital, to social, to hospitality, to onsite activations and more
Support senior leaders on larger founding partnerships such as merch needs, hospitality needs, note taking, ideation and quarterly recaps as needed
Fulfill Asana & PhotoShelter requirements including but not limited to any creative submissions, partner approval submissions, email calendar submissions, photo submissions and set up partner boards
Assist with gameday experiences such as escorting partner guests for pre-game field and post-game field experiences, helping with Legends appearances at partner suites and ordering F&B for all applicable hosting suites
Coordinate gameday operational needs such as LED sponsor roll, radio submissions, digital out of home creative, photographer shot list, both team & partner activations
Manage the execution of on-site partner activations at all Rams home games and offsite events; coordinate and communicate needs with internal departments, SoFi Stadium contacts, and third-party vendors
Generate partnership recap presentations monthly, annually, and as requested based on sponsorship and event data
Own aspects of the corporate partnerships' hospitality assets. This includes inviting VIP guests to road games & events, managing the road ticket distribution process, managing the road catering and gifting plans
Skills/Qualifications:
Ability to manage multiple projects simultaneously and coordinate with individual internal and external stakeholders to fulfill all contractual obligations
Excellent presentation and communication skills, including the ability to provide clear creative direction and interaction with multiple internal and external stakeholders
Strong interpersonal skills and the ability to create and maintain solid working relationships at all levels across the organization and externally
History of working with top local, regional and national brands on activation platforms, including digital, social, media, community, branding, content and in-market.
Must be open to working nights, weekends and holidays when needed
Experience/Education:
Four-year (4) college degree or graduate degree
Minimum of 1-3 years of experience in corporate partnerships, preferably for a venue, team, league, property or sports/entertainment marketing agency
Pay Rate: $24.04/hour Application Deadline: This application will close at 11:59 PM PST on January 7th.
The Los Angeles Rams are proud to be an Equal Opportunity Employer.
We strive to create a sense of belonging for all employees by fostering a culture of respect and inclusion, empowering everyone to be their true selves.
#twentry
CARE COORDINATOR/SCHEDULER PD Variable
Ambulatory care coordinator job in Monterey Park, CA
JOB SUMMARY Under the supervision of the NOPS Director or designee, assist in planning, organizing, implementing and evaluating the activities occurring in the administration department by performing facilitator duties and maintain the physical environment of the area. Performs a variety of responsible and specialized administrative and office support functions; creates and maintains specialized reports, records and files required in connection with department work processes. Must use effective interpersonal skills in managing the complex interactions involved with the position related to Central Command.
EDUCATION, EXPERIENCE, TRAINING
High School Diploma or equivalent. Current Basic Life Support (CPR) AHA card. Reading and comprehension of English required. Minimum one year experience in acute hospital preferred. Experience with Excel, Microsoft Word.
Auto-ApplyCoordinator Order Management
Ambulatory care coordinator job in Irvine, CA
Are you a movement maker? Are you seeking new and exciting career opportunities?Here is what you need to know about the job:
Summary: This LSG position reports primarily to Order Management Supervisor - ECommerce, True Innovations and is a position located in Irvine, CA.
This role is highly cross-functional, engaging with retailers, logistics (internal and external), sales, planning and data analytics teams. The successful candidate will have experience with Ecommerce order management and possess strong analytical skills and exceptional organizational skills with an attention to delivering detailed and timely output.
Essential Duties and Responsibilities
Core tasks: Order processing, Inventory Allocation, Inventory Feeds to Retailers & Marketplaces, acknowledging orders in customer portals, create summaries, out of stock cancellations, moving stock, adding manual orders, creating reports, cancellations, respond to OM related inquiries regarding status and tracking numbers, monitors data for discrepancies, participate in team trainings and the Order Drop to 3PL warehouses, to achieve fulfillment within a 48 hour window, or as required by Retailers and Marketplaces.
Oversee daily monitoring of shipments status per retailer guidelines. Ensure timely and accurate replies to Retailers on order status requests.
Be the main OM contact person for certain customer accounts.
Manage and provide solutions and corrections for OM related issues or concerns and escalate critical problems accordingly.
Work seamlessly with the logistics team to maintain SOPs with each 3PL warehouse. Maintain reports to monitor warehouse performance, financial and operational, for inbound shipments, order fulfillment and storage.
Work closely with Inventory Planning team to manage the flow of goods to various warehouse locations and establish reports to adjust container flow based on available inventory, actual demand, and warehouse occupancy.
Record all disputes, additional costs, returns, and damages related to eCommerce Orders and work closely with the Customer Service and Logistics team to validate any chargebacks, refunds and any additional costs. Propose solutions to increase efficiency, accuracy and minimize fees and penalties in the process.
Provide support and coordination within the Ecommerce Operations and other duties as required. Overtime as necessary
Qualifications
Advanced Excel strongly recommended (Pivot tables, VLOOKUPs)
Microsoft Dynamics, D365
Strong analytical and strategic thinking skills
Ability to develop methodologies and execute analysis independently
Ability to quickly adapt and execute feedback
Must have 3-5 years relevant experience in order management, logistics and supply chain. eCommerce experience will be highly regarded.
Team oriented, positive, excellent communicator with strong problem-solving attitude and a demonstrated ability to handle multiple projects concurrently in a fast-paced working environment, with multiple functions across multiple time zones.
If this sounds like you, Apply Now!As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization's Declaration on Fundamental Principles and Rights at Work.
Auto-ApplyCoordinator Order Management
Ambulatory care coordinator job in Irvine, CA
Are you a movement maker? Are you seeking new and exciting career opportunities? Here is what you need to know about the job: Summary: This LSG position reports primarily to Order Management Supervisor - ECommerce, True Innovations and is a position located in Irvine, CA.
This role is highly cross-functional, engaging with retailers, logistics (internal and external), sales, planning and data analytics teams. The successful candidate will have experience with Ecommerce order management and possess strong analytical skills and exceptional organizational skills with an attention to delivering detailed and timely output.
Essential Duties and Responsibilities
Core tasks: Order processing, Inventory Allocation, Inventory Feeds to Retailers & Marketplaces, acknowledging orders in customer portals, create summaries, out of stock cancellations, moving stock, adding manual orders, creating reports, cancellations, respond to OM related inquiries regarding status and tracking numbers, monitors data for discrepancies, participate in team trainings and the Order Drop to 3PL warehouses, to achieve fulfillment within a 48 hour window, or as required by Retailers and Marketplaces.
Oversee daily monitoring of shipments status per retailer guidelines. Ensure timely and accurate replies to Retailers on order status requests.
Be the main OM contact person for certain customer accounts.
Manage and provide solutions and corrections for OM related issues or concerns and escalate critical problems accordingly.
Work seamlessly with the logistics team to maintain SOPs with each 3PL warehouse. Maintain reports to monitor warehouse performance, financial and operational, for inbound shipments, order fulfillment and storage.
Work closely with Inventory Planning team to manage the flow of goods to various warehouse locations and establish reports to adjust container flow based on available inventory, actual demand, and warehouse occupancy.
Record all disputes, additional costs, returns, and damages related to eCommerce Orders and work closely with the Customer Service and Logistics team to validate any chargebacks, refunds and any additional costs. Propose solutions to increase efficiency, accuracy and minimize fees and penalties in the process.
Provide support and coordination within the Ecommerce Operations and other duties as required. Overtime as necessary
Qualifications
* Advanced Excel strongly recommended (Pivot tables, VLOOKUPs)
* Microsoft Dynamics, D365
* Strong analytical and strategic thinking skills
* Ability to develop methodologies and execute analysis independently
* Ability to quickly adapt and execute feedback
* Must have 3-5 years relevant experience in order management, logistics and supply chain. eCommerce experience will be highly regarded.
* Team oriented, positive, excellent communicator with strong problem-solving attitude and a demonstrated ability to handle multiple projects concurrently in a fast-paced working environment, with multiple functions across multiple time zones.
If this sounds like you, Apply Now!
As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization's Declaration on Fundamental Principles and Rights at Work.
Auto-ApplyDenials and Appeals Coordinator - Case Management - Per Diem - Days
Ambulatory care coordinator job in Fremont, CA
Description Salary Range: $85.87 - $115.94 + applicable differentials Reporting to the Director of Case Management, with the support and direction of the Physician Advisor and the Chief of Quality and Resource Management, functions as a hospital liaison with external third-party payors to appeal denied claims and retrospectively pre-certify accounts as indicated. Research and coordinates completion of patient records required to retrospectively pre-certify accounts and appeal insurance denials as needed. Identifies areas for documentation and/or process improvement and promotes pro-active documentation compliance for reimbursement. Works with Finance and Revenue Cycle Team on appeal process and denials prevention. Demonstrates dynamic ability to adapt to ongoing changes within the health insurance industry in order to effect and implement positive changes for the financial growth of Washington Health. Accepts projects as assigned. In addition to performing the essential functions, may also be assigned other duties as required. Essential Responsibilities:
Coordinates all clinical denial management activities to successfully appeal and recoup payments to the organization.
Under the direction of the Physician Advisor writes the appeal letter, coordinates with HIM to obtain the entire medical record to ensure deliverance to payor, while maintaining a tracking system.
Ensures timely follow-up once an appeal has been sent to determine the status of the appeal and when appropriate, continue appealing until denial is no longer appealable.
Responsible for concurrent denials working with the physician advisor for denial prevention.
Assists with Epic Work Queues to resolve issues timely
Evaluates denials to determine root cause and implement activities to avoid denials from occurring and trend to ensure compliance
Prioritizes overturn activities using a range of cause factors including denials reason codes, payors, physicians, procedures, and services to ensure efforts are focused where they will have the best financial impact for the organization
Documents all activities in individual patient accounts using comments, reminders, and smart phrase functionality. Tracks ongoing financial returns resulting from appeals activity. Writes and updates detailed procedures on all processes maintaining accuracy, integrity, and completeness
Job Competency includes:
Expert in MCG and assist in the education of case managers, when requested
Maintains an understanding of the Patient Access System and Patient Accounting in order to identify internal issues that could cause a denial
Maintains an understanding of payor reimbursement to third party payors and governmental agencies such as Medicare, MediCal and Tricare
Maintains an understanding of all Managed Care Agreement and the contracted rates
Distributes up to date information and changes from payors to case management staff
Applies understanding of payor reimbursement and contracted terms/rates to identify incorrectly paid or denied claims that require an appeal to be done.
Qualifications Include:
California Registered Nurse License
Bachelor of Science in Nursing
Four years clinical experience as a Registered Nurse
Three years with progressive experience in Utilization Review
Knowledgeable of payors and WHHS Managed Care contracts
Basic computer skills required
Demonstrates effective interpersonal and communication skills
Demonstrates flexibility via an ability to adapt to changing priorities
Demonstrates good customer relations
Ability to prioritize assignments and effective time-management skills
Must be detail oriented, flexible, and committed to patient advocacy
Demonstrates skills in planning, organizing, and managing. Multiple functions and complex processes
Excellent verbal and written communication skills required
Knowledge of basic computer software programs
Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.
Auto-ApplyYouth Behavioral Health Care Coordinator
Ambulatory care coordinator job in Truckee, CA
Bargaining Unit: EAP
Rate of Pay: $49.66/hour + DOE
The Youth Behavioral Health Care Coordinator is responsible for coordinating healthcare services for patients under 26 years of age who need additional education, support, or resources to manage behavioral health conditions. The Care Coordinator partners with each patient and family to develop a patient-centered plan of care tailored to their needs and self-management goals. Additionally, the Care Coordinator collaborates closely with the interdisciplinary healthcare team and community partners to enhance patient and family health outcomes.
Essential Duties and Responsibilities
Through assessment, planning, implementation and evaluation, the care coordinator develops a patient-centered plan of care.
Collaborates closely with Care Coordination, Pediatrics, and Behavioral Health teams.
Assists patients by navigating internal and external healthcare systems and community resources.
Participates in multidisciplinary patient care meetings.
Works with behavioral health practitioners to provide comprehensive approach to behavioral health conditions.
Provides patient and family education about common behavioral health, substance use disorders, disordered eating and the available treatment options.
Provides brief behavioral interventions using evidence-based techniques such as behavioral activation, motivational interviewing, or other interventions as appropriate to patient and family to help develop coping strategies.
Supports patient and family's management of disease and behavior modification interventions.
Attends clinic visits, field visits and home visits as indicated.
Contributes to the quality initiatives and collection of data associated with the program.
Participates on a team for data collection, health outcomes reporting, and clinical audits.
Evaluates clinical care, utilization of resources, and development of new clinical tools, forms, and procedures.
Demonstrates System Values in performance and behavior.
Complies with System policies and procedures.
Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervisory Responsibilities
No supervisory responsibilities.
Minimum Education/Experience
Master's Degree in Social Work (MSW) from an educational institution accredited by the Council on Social Work Education and 1-2 years relevant experience
Required Licenses/Certifications
Nevada Licensed Social Worker (LSW)
Within 3 months of hire into job
Other Experience/Qualifications
Required:
Self-disciplined, energetic, passionate, and innovative.
Maintains strong professional boundaries when interacting with patients, families, providers and community partners, ensuring ethical practice, appropriate limits, and adherence to legal and organizational standards.
Collaborative team member that follows systems and protocols to achieve a common goal.
Demonstrates sound judgment, decision-making and problem-solving skills.
Ability to maintain confidentiality with all aspects of information in accordance with practice, State and Federal regulations.
Knowledge of local resources, programs and services that serve youth and family.
Highly organized and well-developed oral and written communication skills.
Confidence to communicate and outreach to other community health care organizations and is aware of community resources.
Preferred:
Proficiency using electronic medical record (EMR).
Child Welfare experience.
Care Coordinator - WRA
Ambulatory care coordinator job in San Mateo, CA
WRA's individualized and integrated clinical services are designed to address the complexity of women's needs. The clinical program is the core of every treatment plan for women in the residential, perinatal residential, outpatient, and continuing care program.
Key Responsibilities
Individual Treatment Responsibilities:
Provides learning experience opportunities and offers clinical support to assist clients in meeting their treatment goals. Pro actively links clients to both internal and external resources based on their treatment needs and follows up on the progress/status.
Treatment Setting Responsibilities:
Facilitates educational groups related to substance abuse, community meetings and supports with independent living skills in the WRA residential setting. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents client updates and incidents in the facility log daily. Performs periodic house runs to ensure and maintain the safety and security of the facility. Documents and accurately distributes client monies, ensures client medications are securely stored and properly accounted for and holds facility keys. As needed, accompanies clients to off site appointments. Participates in handling food and supply deliveries and obtains food from the central location as needed. Attends required trainings and meetings. Assists with and facilitates client celebrations and special events. May work weekends and holidays as needed. Available for on-call duties as needed.
Documentation Responsibilities:
Collaborates with treatment team to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the client. Completes release and consent forms as needed. Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner. Also, maintains accurate records by data entering documentation into various electronic systems for all caseload clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
Education and Knowledge, Skills and Abilities
Registration and Certification with Drug and Alcohol Certification recognized by DHCS.
High School diploma or equivalent.
First Aid Certified within 30 days of employment.
CPR Certified within 30 days of employment.
A valid California driver's license.
Tag: IND100.
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Victorville, CA
Job Description
Schedule: Monday-Friday (10am-7pm)
Benefits:
401(k)
Medical
Dental
Vision
Paid time off
Our Story
Our mission is to bring care that's
whole, human, and healing.
Blending medical, behavioral, and lifestyle support into a single plan because restoring life takes more than a prescription.
At Lifekind Health we strive every day to live up to that definition by providing the best care possible for our complex patient population. Our team of medical doctors, psychologists, chiropractors, acupuncturists, dietitians, and massage therapists work together within a revolutionary transdisciplinary model that addresses the quadruple aim of healthcare: enhancing patient experience, improving patient health, reducing healthcare costs, and increasing employee satisfaction. Learn more about us at ***********************
We are looking for a Care Coordinator to join our team! A Care Coordinator plays a pivotal role in ensuring that patients receive comprehensive and continuous healthcare services tailored to their individual needs. This position involves collaborating closely with healthcare providers, patients, and families to develop, implement, and monitor personalized care plans that promote optimal health outcomes. The Care Coordinator acts as a liaison to facilitate communication among multidisciplinary teams, ensuring that care delivery is seamless and efficient. By proactively identifying barriers to care and coordinating necessary resources, the role significantly contributes to improving patient satisfaction and reducing hospital readmissions. Ultimately, the Care Coordinator supports the overall mission of delivering high-quality, patient-centered care within the healthcare and social assistance environment.
Responsibilities:
Assess patient needs and develop individualized care plans in collaboration with healthcare professionals and patients.
Coordinate appointments, treatments, and follow-up care to ensure continuity and adherence to care plans.
Serve as the primary point of contact for patients and families, providing education and support throughout the care process.
Facilitate communication between patients, healthcare providers, and community resources to address social determinants of health.
Monitor patient progress and update care plans as necessary, documenting all interactions and outcomes accurately.
Identify and address potential barriers to care, including transportation, financial constraints, and language differences.
Maintain compliance with healthcare regulations, privacy laws, and organizational policies.
Participate in interdisciplinary team meetings to discuss patient care strategies and improve service delivery.
Minimum Qualifications:
Medical Assistant certification required
At least 2 years of experience in care coordination, case management, or a related healthcare role.
Strong knowledge of healthcare systems, patient care processes, and community resources.
Excellent communication and interpersonal skills to effectively interact with diverse patient populations and healthcare teams.
Proficiency in electronic health records (EHR) and basic computer applications.
Preferred Qualifications:
Certification in Case Management (CCM) or Certified Care Coordinator (CCC) credential.
Experience working with vulnerable populations, including elderly or chronically ill patients.
Familiarity with healthcare regulations such as HIPAA and quality improvement methodologies.
Bilingual abilities to support non-English speaking patients.
Advanced training in motivational interviewing or patient advocacy.
Skills:
Strong organizational and communication skills daily to manage multiple patient cases efficiently and ensure clear, compassionate interactions with patients and healthcare providers.
Analytical skills are essential for assessing patient needs, identifying barriers to care, and developing effective care plans that align with clinical guidelines.
Proficiency with electronic health records and healthcare software enables accurate documentation and seamless information sharing across care teams.
Problem-solving skills are applied to navigate complex healthcare systems and connect patients with appropriate community resources.
Interpersonal skills foster trust and collaboration, which are critical for supporting patients through their healthcare journeys and promoting positive health outcomes.
Equal Opportunity Employer: Lifekind Health is an Equal Opportunity Employer. We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, gender identity, gender expression, ancestry, age, marital status, physical or mental disability or any other protected class, political affiliation or belief.
Care Coordinator
Ambulatory care coordinator job in Los Angeles, CA
Job Description
Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions. With over 45 locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia's 50,000+ 5-star Google reviews make it an ideal career for any hard working Care Coordinator who enjoys helping patients through a life changing procedure.
What Nuvia Offers:
Pay: $20-$39 per hour
$20-$24 per hour base
Up to $2,000 monthly bonuses averaging out to roughly $12 per hour
Up to $2,000 Quarterly bonuses averaging out to roughly $4 per hour
What's in it for you?
Patient focused: Nuvia Care Coordinators are patient focused which provides the rewarding experience of being a part of patients receiving life changing smiles every day
Key to bringing new patients to Nuvia for a life-changing smile: Through driving patient reviews, Care Coordinators have the meaningful opportunity to help future patients find Nuvia.
Compensation: Nuvia offers competitive base pay. In addition, Nuvia offers our Care Coordinators the unique opportunity to earn both monthly performance bonuses and quarterly bonuses, which when combined give our Care Coordinators the ability to earn an additional 32K/year beyond their base pay.
Benefits Package: Nuvia offers comprehensive health, dental, vision, life insurance, short and long-term disability, 401k with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program.
Role Overview:
The Care Coordinator is patient focused and dedicated to ensuring patients have a seamless experience while in the office. Care Coordinator responsibilities involve greeting patients, managing appointments, handling various administrative tasks, and actively gathering patient feedback through reviews.
Responsibilities:
Live company core values
Greet and welcome patients
Cultivate a positive and welcoming environment
Communicate well with other team members to provide seamless patient care
Manage appointments and scheduling
Handle billing and payment processing
Provide general administrative support
Actively gather patient reviews
Build strong patient relationships
Attend daily huddles
Collaborate with the team to achieve shared goals
Qualifications:
BLS certification
Strong interpersonal skills
Warm and empathetic
Team oriented
Sales-oriented
Results-Focused
Adaptable
A Day in the Life:
Morning Routine: Prepare the office for the day, ensuring everything is clean, organized, and stocked. Attend the morning huddle to discuss the day's schedule, priorities, and any urgent matters. Review the Schedule: Check the day's appointments and prepare for any special requests or concerns.
Patient Interactions: Greet each patient with a warm smile and a friendly demeanor, setting the tone for a positive experience. Efficiently schedule and reschedule appointments, ensuring optimal patient flow.
Handling Billing and Payments: Process payments, answer billing questions, and address any concerns. Provide Administrative Support: Assist with various administrative tasks, such as filing, scanning, and data entry.
Patient Engagement: Proactively seek patient feedback and encourage them to share their experiences online. Connect with patients on a personal level, addressing their needs and concerns. Provide clear and concise information about treatment plans, procedures, and financing options.
Team Collaboration: Participate in daily huddles to discuss team goals, challenges, and successes. Work closely with other team members, such as doctors, dental assistants, and sales consultants.
End-of-Day Tasks: Reflect on the day's activities and identify any areas for improvement. Review the schedule for the following day and ensure all necessary preparations are made. Make sure the office is ready for patients the next day, turn off lights and equipment and secure the office.
Temp Behavioral Health Personal Care Coordinator
Ambulatory care coordinator job in San Jose, CA
FLSA Status: Non-Exempt Department: Health Services Reports To: Director, Behavioral Health The Behavioral Health Services Personal Care Coordinator is responsible for supporting and coordinating internal and external resources for members referred to case management programs for all lines of business in compliance with all applicable state and federal regulatory requirements, SCFHP policies and procedures, and business requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below.
* Work with case managers to assist members navigating the healthcare delivery system and home and community-based service to facilitate access related to medical, psychosocial and behavioral health benefits and services.
* Monitor and respond to inbound case management inquiries and referrals and escalate to clinical staff, as appropriate.
* Provide outreach to members to facilitate timely completion of Health Risk Assessments (HRA's) by telephone, mail or in person, as needed.
* Support the coordination of member care with PCP, Specialists, Behavioral Health and Long Term Services and Supports providers and other stakeholders to assist member to achieve or maintain a level of functional independence which allows them to remain at home or in the community.
* Assist with coordinating the involvement of the interdisciplinary care team (ICT) members including the member and/or their family/responsible party to implement the individualized care plan (ICP). Oversee correspondence related to care plans. Document ICT meetings following SCFHP policies and procedures.
* Support successful transition of care for members who move between care settings by coordinating services for medical appointments, pharmacy assistance and by facilitating utilization review. Assist to ensure follow up for psychiatric hospitalizations for members to obtain psychiatric/behavioral health care.
* Follow UM policies and procedures for new authorization requests. May conduct data entry into the authorization software application system and determination notification to member and/or provider in accordance with regulatory timeframes.
* Produce and distribute internal reports that may include QI reports, member admission and discharge reports and external stakeholder reports, as appropriate.
* Follow established Health Services policies and procedures and use available resources to respond to member and/or provider inquiries and resolve any concerns in an accurate, timely, respectful, professional and culturally competent manner.
* Maintain knowledge of current resources in communities served by our members to support case management goals.
* Develop effective and professional working relationships with internal and external stakeholders and partners. Communicate effectively with members and providers orally and in writing.
* May support and conduct non-clinical training in accordance with training guidelines and protocols; provide input and develop training and reference materials. May develop Behavioral Health department orientation binder and assist with onboarding of new employees.
* Identify issues and trends (data, systems, member, provider, other) as well as general departmental questions/concerns; report relevant information to management; and make recommendations to improve operations.
* Collaborate with team members on improvement efforts across-departments regarding quality improvement projects, optimization of utilization management, and member satisfaction.
* Attend and actively participate in daily, weekly, and monthly departmental meetings, in-services, training, coaching sessions and external stakeholder meetings.
* Understanding of Behavioral Health and 1115 Waiver programs, including Alcohol and Drug Services and assess members for appropriate referrals into these programs. May be required to facilitate Behavioral Health Treatment (BHT) services, including identification of providers, timely access to assessment and treatment.
* Perform other duties as required or assigned.
REQUIREMENTS - Required (R) Desired (D)
The requirements listed below are representative of the knowledge, skill, and/or ability required or desired.
* Bachelor's Degree in a health related field or equivalent experience, training or coursework. (R)
* Minimum three years of relevant experience in a healthcare or community setting providing care coordination of health and/or social services. (R)
* Maintenance of a valid California driver's license and acceptable driving record, in order to drive to and from offsite meetings or events; or ability to use other means of transportation to attend offsite meetings or events. (R)
* Knowledge of Medicare and/or Medi-Cal benefits, community resources and principals of case management. (D) Knowledge of medical terminology. (D)
* Knowledge of Santa Clara County Health and Social Services. (D)
* Proficient in adapting to changing situations and efficiently alternating focus between telephone and non-telephone tasks to support department operations as dictated by business needs. (R)
* Ability to consistently meet accuracy and timeline requirements to maintain regulatory compliance. (R)
* Ability to work within an interdisciplinary team structure. (R)
* Working knowledge of and the ability to efficiently operate all applicable computer software including computer applications such as Outlook, Word, Excel, and specific case management programs. (R )
* Ability to use a keyboard with moderate speed and a high level of accuracy. (R)
* Excellent communication skills including the ability to express oneself clearly and concisely when providing service to SCFHP internal departments, members, providers and outside entities over the telephone, in person or in writing. (R)
* Ability to think and work effectively under pressure and accurately prioritize and complete tasks within established timeframes. (R)
* Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position. (R)
* Ability to maintain confidentiality. (R)
* Ability to comply with all SCFHP policies and procedures. (R)
* Ability to perform the job safely and with respect to others, to property and to individual safety. (R)
WORKING CONDITIONS
Generally, duties are primarily performed in an office environment while sitting or standing at a desk. Incumbents are subject to frequent contact with and interruptions by co-workers, supervisors, and plan members or providers in person, by telephone, and by work-related electronic communications.
PHYSICAL REQUIREMENTS
Incumbents must be able to perform the essential functions of this job, with or without reasonable accommodation:
* Mobility Requirements: regular bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies and sit or stand for extended periods of time; (R)
* Lifting Requirements: regularly lift and carry files, notebooks, and office supplies that may weigh up to 5 pounds; (R)
* Visual Requirements: ability to read information in printed materials and on a computer screen; perform close-up work; clarity of vision is required at 20 inches or less; (R)
* Dexterity Requirements: regular use of hands, wrists, and finger movements; ability to perform repetitive motion (keyboard); writing (note-taking); ability to operate a computer keyboard and other office equipment (R)
* Hearing/Talking Requirements: ability to hear normal speech, hear and talk to exchange information in person and on telephone; (R)
* Reasoning Requirements: ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person and by telephone throughout a typical workday; attention to detail. (R)
ENVIRONMENTAL CONDITIONS
General office conditions. May be exposed to moderate noise levels
Home Care Coordinator (LVN/RN)
Ambulatory care coordinator job in Alhambra, CA
At Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach.
Our mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also building a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. We want to empower our clinicians and staff with tools that deliver relevant data at the time and site of care and enable them to deliver exceptional care to our participants, which improve clinical outcomes, participant & provider satisfaction, and ultimately our strength as an organization.
We are a mission-driven, multidisciplinary team with deep healthcare, technology, and operations expertise, each inspired by our own personal stories of caring for seniors in our lives. Our name, Seen Health, was chosen to reflect our commitment to provide the highest standard of care to underserved older adults while respecting and incorporating their individual beliefs, heritage, and values, so that they can truly be
seen
.
About the Role Under the supervision of the Clinic RN, the Home Care Coordinator (LVN/RN) provides home-based nursing services under the LVN or RN scope of practice and coordinates home care services that support Instrumental Activities of Daily Living (IADLs) and Activities of Daily Living (ADLs) that are essential for helping PACE participants maintain their independence and quality of life while living at home. Responsibilities
Performs duties and responsibilities in conformance with state and federal regulatory requirements, Seen Health Policy & Procedures , and Quality Improvement and Compliance guidelines.
Handle incoming calls related to participant inquiries, primary care provider orders, and referrals, ensuring effective communication with participants, care team members, and external agencies.
Home Care Services:
Coordinates home care services as assessed by Case Management RN and approved by Primary Care Provider. Coordinates home care schedules with subcontracted Home Care Services provider.
Submits home care request and authorization forms to subcontracted agency. Reviews service confirmation for accuracy and alignment with IDT approved services.
Provides education to participant , caregivers or family members regarding the scope of approved home care services, as indicated on the participant care plan.
Serves as the primary contact for contracted agencies regarding referrals, authorizations and scheduling.
Maintains complete participant medical records with the timely requisition of home care service records and upload to the participant medical record.
Conducts quality checks ensuring that home care services are rolled out as indicated on participant care plan. Collaborates with Case Management RN to remedy service issues.
Provides training to agency caregivers and conducts initial competency assessments prior to subcontracted staff providing direct participant care. Conducts annual caregiver competency activities.
Conducts QI and Utilization Management activities, tracking the effectuation of home care services and assisting with remediation for service interruptions and/or under/over utilization of services.
Nursing Services in Home Setting:
Performs physical evaluation, including vital signs and blood glucose monitoring in the Home
Documents observations of participant's condition during every visit and in patient health record within required timeframes.
Reports changes in condition to Clinic RN Manager and Case Management RN.
Completes medication reconciliation and basic wound care as prescribed.
Promptly notifies Primary Care Provider and other IDT members of changes in participant's condition including any wounds, physical or behavioral changes.
Administers medication, screening tests, and immunizations as prescribed.
Communicates to RN Case Manager and IDT when objective findings indicate that DME, home care assistance, or nutritional services would improve participant's quality of life and ability to live in the community.
Communicates participant wishes, concerns and service requests to the RN Case Manager and IDT. Reviews and addresses home care concerns promptly, ensuring timely follow-ups and documentation of participant changes.
Communicates effectively in the medical record and with all members of the home care team and other program staff to ensure that the participants are receiving care that is appropriate.
Participates in interdisciplinary team meetings, contributes to care planning, and communicates participant updates effectively.
Performs other duties as assigned
Qualifications
Minimum of two (2) years of demonstrated successful experience in home care; prefer in-home care management experience.
Minimum of one (1) year of documented experience working with a frail or elderly population.
LVN preferred, minimum of two (2) years of nursing experience
Location
Regular travel to different settings in the community, primarily potential and current participant homes.
In center at Seen Health in Alhambra, CA
Salary & Benefits
Salary: $75K - $80K / year depending on licensure.
Equity: included as part of founding team package.
Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Parental and Caregiver Leave
Lunch, as well as delicious snacks and coffee to keep you energized
Paid Time Off across holidays, vacation time, personal days, and sick days
401k Plan
Personal and professional development, including CME support and career growth opportunities
Subscriptions and training on using AI tools including ChatGPT
Auto-ApplyCare Coordinator ECM
Ambulatory care coordinator job in Santa Rosa, CA
Turning Point Community Programs is seeking a ECM Care Coordinator/LVN for our Enhanced Care Management (ECM) program in Santa Rosa, CA. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness.
GENERAL PURPOSE
Under the general supervision of the Program Director or designee, this position is responsible for assisting members in meeting their expressed goals while living in the community. Additional support in areas of medication management, housing, vocation, counseling and advocacy will be provided as needed.
DISTINGUISHING CHARACTERISTICS
This is an at-will direct service position within a program. The position is responsible for assisting and advocating for our members in all areas of treatment and help them apply for and receive services.
ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY)
The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Maintain a caseload of Managed Care Plan (MCP) Members
Serve as Enhanced Care Management (ECM) Point of Contact/ Lead Care Manager for the MCP Members
Work collaboratively with treatment team
Oversee provision of ECM services.
Engage and conduct in-person outreach with eligible MCP Members
Accompany MCP Member to office visits, as needed and according to MCP guidelines
Extend health promotion and self-management training
Arrange transportation
Connect MCP Member to other social services and supports needed
Educate MCP Members about MCP Member benefits, including crisis services, transportation services, etc.
Distribute health promotion materials
Offer services where the MCP Member lives, seeks care, or finds most easily accessible and within MCP guidelines
Advocate on behalf of MCP Members with health care professionals
Use motivational interviewing, trauma-informed care, and harm-reduction practices
Work with hospital staff on discharge plan
Monitor treatment adherence (including medication)
Contact MCP Member to schedule in-person visit with the contract provider
Schedule: Monday - Friday, 8:00 am - 4:30 pm
Compensation: $30.00 - $35.15 per hour + Sign-on Bonus
Interested? Join us at our open interviews on Wednesdays from 2-4PM,
located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670
-or-
CLICK HERE TO APPLY NOW!
Case Management Coordinator
Ambulatory care coordinator job in Monterey Park, CA
Department
HS - ICM
Employment Type
Full Time
Location
1600 Corporate Center Dr., Monterey Park, CA 91754
Workplace type
Hybrid
Compensation
$20.00 - $25.00 / hour
Reporting To
Jusilio Abot
What You'll Do Qualifications Environmental Job Requirements and Working Conditions About Astrana Health, Inc. Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient. Our platform currently empowers over 20,000 physicians to provide care for over 1.7 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
Care Coordinator
Ambulatory care coordinator job in Los Angeles, CA
Provides care coordination services including screening, intake, coaching, skill-building, and referral to community agencies for children and families.
Resourceful community liaison, linking families to community resources and services
Identifies individual needs providing referrals and coordinating services with other outside providers
Flexible schedule, to conduct home, school or center visits, along with responding to crisis situations
Partners with clients & multi-disciplinary team, providing 1-1 case management, life skills and support
Advocates on behalf of client with other agencies and government programs to receive needed services
Maintains complete and accurate documentation ensuring compliance of service standards and policies as stipulated by contract, licensing and or other governing bodies
Establishes and maintains rapports with children and families, effective working relationships within CII and community resources
Passion and commitment to working with children and families
Requirements:
Bachelor's degree in a human service industry; or four (4) years' experience directly working with severely emotionally disturbed (SED) children and their families under the direct oversight of contracted services by either the Department of Mental Health (DMH) or Department of Children and Family Services (DCFS)
1 year of community based direct service and case management
Liaison and linkage to community resources
Flexible schedule to respond to crisis events
Up to 50% of in field travel required
Possess a valid driver's license and state-required auto insurance
Spanish/English bilingual preferred
Children's Institute, Inc. does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
Auto-Apply