Clinical Care Coordinator
Ambulatory care coordinator job in Plano, TX
Our client is looking for a full-time Care Coordinator (CC) to join their team in Plano, Texas.
The Care Coordinator is responsible for customer service and case coordination. This position will help plan members access financial assistance programs. The Care Coordinator will follow up with members, pharmacies, health care providers and/or financial assistance programs to confirm shipment/receipt of drug shipments. From time to time, the Clinical Care Coordinator will be in contact with PBMs and Payers (Funds, Plan Sponsors, Insurers) to gather information and assist plan members to connect members with alternative medication funding who have complex clinical conditions and are receiving medication in a home infusion or in-office infusion setting.
Responsibilities:
Ensure that plan members meet plan eligibility requirements
Act as primary point of contact for plan members
Serve as plan member advocate and enhance the collaborative relationship between the plan member, health care provider, and patient assistance program representatives
Document/record all interactions with members, health care providers, pharmacies, and financial assistance entities in the Customer Relationship Manager software (“CRM”) in a timely manner
Provide exceptional customer service to internal and external customers; resolve any customer requests in a timely and accurate manner; escalates complaints accordingly
Review pending activities/events and specific customer requests to ensure excellent customer service and customer experience
Demonstrate proficiency and full understanding of the Company plan member database including data elements, definition of case statuses and outcomes, case documentation requirements and the importance of meeting company metrics
Research and identify available financial assistance programs for specialty drugs that are prescribed for active members
Coordinate access to patient assistance programs; provide assistance to plan members and physician staff to complete all necessary financial assistance program forms and applications in a timely manner
Coordinate delivery and verify receipt of financial assistance forms and applications to plan members, physician offices, and financial assistance programs
Verify drug dispenses to members and compile audit trail of source documents and information for each dispense
Report any financial assistance program trends to supervisor
Communicate with plan member's health plan sponsor, Fund, or PBM as needed
Recommend improved processes and management methods to generate workflow optimization
Perform such other duties as needed or assigned by management.
Requirements:
Minimum 3+ years customer service experience, healthcare reimbursement and/or pharmaceutical experience preferred
Excellent written and oral communication skills
Ability to multi-task and handle consistent workflow
Time management and prioritization skills
Computer, email and MS Office competence.
Preferred skills
Bilingual communications
Certified Pharmacy Technician
Medical Assistant Certification
If this sounds like you, please contact us today!
Unable to sponsor visas for this position. Please encourage those authorized, to work in the U.S. without a visa, to apply!
Must be authorized to work in the U.S.!
Cash Management Coordinator
Ambulatory care coordinator job in Dallas, TX
Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.
We create places people want to call home - starting with you.
With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.
At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact.
We're currently hiring for a Cash Management Coordinator - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here.
Let's grow together at Willow Bridge.
Responsibilities
* Respond in a timely manner to Accounting and/or Property personnel requesting research on banking transactions, account maintenance changes and other miscellaneous needs.
* Assist in the implementation of Treasury workstation.
* Processing of payments as requested by the Accounting Department.
* Organize and adhere to time sensitive deadlines.
* Verify information.
* Assist with various projects within the department.
Qualifications
* 2+ years of treasury experience
* Proficient in Microsoft applications, including Excel & Word.
* Working knowledge of Treasury Workstation implenentation is a plus.
* Possess strong skills in time management and be very detail oriented.
* Committed to high standards of customer service.
Benefits
Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
Auto-ApplyLegacy Extended Care Coordinator
Ambulatory care coordinator job in Frisco, TX
Responsible for leading and supervising staff and children in the extended care program. Hours: 29 hours a week - 12:15 - 6:00pm in addition to staff development days, preservice and post service weeks.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Recruit LEC employees
Train new LEC employees
Create staff schedules each week
Create an LEC classroom rotation schedule at the Early Learning Campus
Coordinate staff childcare at the Lower School
Coordinate after school transportation of the Lower School students to the Early Learning Campus
Coordinate outside programs and clubs to serve the LEC students
Coordinate staff child care on professional development days
Order supplies and snacks for the program
Work with the Business Office on billing student accounts and credit card statements
Greet parents arriving to pick up their children
Communicate with parents by phone or email about any important LEC information
Supervise activities to ensure safety at all times
Manage behavioral issues when necessary
Treat all staff and students with dignity and respect
Maintain a professional attitude and loyalty to the school at all times
Be flexible and a team player
Participate in First Aid - CPR training and ensure that staff are certified
Any other responsibilities as deemed necessary by your supervisor
Competencies: To perform the job successfully, an individual should demonstrate the following:
Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
Student/Staff Support - Displays courtesy and sensitivity. Manages difficult or emotional situations. Meets commitments. Responds promptly to student needs. Establishes a high degree of approachability through healthy, appropriate relationships.
Dependability - Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions.
Planning & Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
Use of Technology- Demonstrates required skills.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have a warm and friendly personality, be sensitive to the feelings and needs of others, be able to relate well to children and parents/guardians, and be willing to fulfill responsibilities in accordance with the school's program and philosophy.
Language Ability:
Read and interpret documents such as safety rules, handbooks, and procedure manuals. Write routine reports and correspondence.
Reasoning Ability:
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should demonstrate a reasonable level of computer literacy. Basic proficiency is needed in word processing, e-mailing, accessing the Internet.
Expectations
acknowledge Christ as Savior and support the school's Statement of Faith and Philosophy Statement;
be a Christian role model in attitude, speech, and actions towards others. This includes being committed to God's Biblical standards for sexual conduct (Luke 6:40).
possess evidence of competence in area of instruction, or other adequate preparation, background, or experience as determined by the school administrator;
have a working knowledge of and follow LCA's Employee Handbook, Parent & Student Handbook.
sign and live by the school's Lifestyle Statement and Moral Integrity Statement as a condition for employment and continued employment in this ministry;
maintain confidentiality in the operation of the classroom and the school;
refrain from unwholesome talk, including profanity, slang (language widely used and accepted, but not appropriate for godliness) or jokes that may be offensive;
place his/her school ministry ahead of other jobs or volunteer activities; and
maintain a personal appearance that models cleanliness, modesty, and good taste consistent with school policy
Supervisory Responsibilities: Employee is responsible for the safe supervision of students both inside and outside the classroom including, but not limited to the lunchroom, hallways, playground, and carline.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties are normally performed in a school/classroom/outdoor playground environment. The noise level in the work environment is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee must have the ability to sit and stand for extended periods of time; must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Exhibit manual dexterity to enter data into a computer; specific vision abilities required by this job include Close vision, Distance vision and Depth perception. Ability to see and read a computer screen and printed material with or without vision aids While performing the duties of this job, the employee is frequently required to walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Employee must have the ability to hear and understand speech at normal classroom levels, outdoors and on the telephone; speak in audible tones so that others may understand clearly in normal classrooms, outdoors and on the telephone; physical agility to bend, stoop, climb stairs, and reach overhead.
The above is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
This does not alter the “at-will” nature of employment. All employees of LCA are employed by LCA on an “at will” basis, which means that Employees have the right to terminate their employment at any time, with or without cause and with or without notice, and LCA has the same rights. Nothing contained in this job description or in any other materials or information distributed by LCA alters that at-will relationship. An employee's status as an “at-will” employee may not be changed, except specifically in writing, signed by the Head of School.
I fully support the Core Values, Statement of Faith, Lifestyle Statement, and Moral Integrity Statement as written without mental reservations.
Coordinator Economic Self Sufficiency Care
Ambulatory care coordinator job in Dallas, TX
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
Job Description:
The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Our vision is that regardless of challenges faced, the people we serve maximize the ability to find the meaning and satisfaction they choose for their lives. Our Center values Integrity, Quality, Diversity, and Perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive, and trauma-informed care to individuals experiencing serious mental illness, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.
The Economic Self Sufficiency Care Coordinator is the point of contact in linking to governmental benefits and entitlement programs for individuals engaged mental health services.
The Economic Self Sufficiency Care Coordinator assists individuals in applying for and following up with Social Security Disability, Supplemental Security Income, Medicaid, SNAP, Housing programs, and other governmental assistance. The Economic Self Sufficiency Care Coordinator uses the SSI/SSDI Outreach/Access and Recovery (SOAR) model to guide the application process. The Economic Self Sufficiency Care Coordinator is also responsible for coordinating intra and interdisciplinary with the treatment team, for instance, the Case Manager, or Care Coordinator, as well as with other members involved in the client's care.
The Economic Self Sufficiency Care Coordinator coordinates an individual's initial application and monitors outcomes and follow-up needs. The purpose is to provide better access to basic needs and improve the overall quality of life. Experience interviewing customers, evaluating their needs, and providing personalized counsel on the benefit programs and options. Extensive knowledge and experience working with public benefits, health care options, and other benefit related concerns desired. Advises and counsels persons and their families regarding eligibility rules and application procedures for public benefits; provides information and suggestions by personal meetings and through phone communications; assesses needs of individuals and records actions taken and contact made to ensure progress is made with each consumer.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides linkage and monitoring of individuals with governmental assistance programs such as Social Security Disability Insurance, Supplemental Security Income, Supplemental Nutrition Assistance Program, Medicaid, and Medicare, insurance through healthcare.gov.
Provides services and documentation in accordance with Metrocare and Care Coordination Guidelines as well as Metrocare policies and procedures.
Coordinates with inpatient facilities, including emergency departments, behavioral health hospitals, state hospitals, and residential treatment facilities, in arranging benefits for referred individuals.
Coordinates with the multidisciplinary team in ensuring consumers receive timely linkage to benefits upon intake or re-initiation of services. Benefits assistance must include an effort to schedule a follow-up appointment with a Metrocare provider within 72 business hours of the individual's discharge. The liaison (or designee) will communicate with the referred individual within 24 hours of that discharge, continuing contact every day until the first benefits application appointment is completed.
Assists clients with housing search, locating housing options; verifies and documents clients eligibility for homelessness prevention or rapid re-housing assistance, or other assistance.
Assists with getting clients added to the housing priority list for Dallas and Collin County.
Be responsive to communication with assigned individuals, collaborating team members, and collaborating agencies/benefit programs. Responds to phone and email within 24 hours in a timely and comprehensive manner.
Interacts with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to an individual's ability to meet basic needs and medications.
Aids individuals keep all appointments with benefit programs to support successful applications and follow-ups.
Facilitates communication between Medical Records and Social Security Administration/Disability Determination Services.
Develops close working relationships with internal and external referral resources.
Maintains confidentiality of information concerning individuals in care and family members
Attends and participates in all scheduled team meetings.
Contributes to team knowledge and understanding benefits. Assists the business, clinical, medical, and nursing staff by reporting benefit needs, services, and any potential barriers to benefits.
Assist clients in linking with resources and a system of community support and entitlements.
Completes paperwork requirements and maintains quality, up-to-date records regarding benefits assistance.
Documents successful and unsuccessful provision of supportive services within 24 business hours.
Documentation requirements will include the Release of Information and Consents to expedite the transition of care.
Works with family members/support system to gain support in accessing benefits
Is knowledgeable about and remains in compliance with internal and external policies, procedures, regulations, and standards, including Metrocare policies and procedures, Quality Assurance Plan, and all applicable regulatory standards.
Performs other duties as assigned.
COMPETENCIES:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills
Ability to assess and organize complex information regarding an individual's goals in usuable format that is clear to the individual and participating members of the therapeutic team (natural supports, internal and external providers)
Knowledge of Social Drivers of Health and how to assist an individual in service in accessing necessary services
Clinical skill for evaluating the accuracy of clinical screening and providing appropriate clinical intervention
Knowledge of Trauma Informed Recovery Planning, Harm Reduction, Motivational Interviewing and Person Centered Approaches to Care
Interpersonal skills to communicate and encourage collaboration among therapeutic team members
QUALIFICATIONS
EDUCATION AND EXPERIENCE:
Required:
Bacherlor's Degree in social work, psychology, criminal justice or related human services field
·Minimum of 2 years experience in behavioral health care, working with individuals with severe persistent mental illness and/or substance use disorders
Strong knowledge base of Dallas County community providers and resources to include behavioral and physical health care, housing, transportation, employment/academic supports and other social service agencies
OR
Master's degree in Psychology, Social Work, or related field.
Perferred:
SOAR Certification, HMIS experience, Bilingual: Spanish-speaking
REASONING ABILITY:
Ability to carry out oral and/or written instructions
Ability to operate as a team member, yet able to make positive, individual judgments
Ability to assess needs of consumers
Ability to recognize and report side effects of psychoactive medications
Ability to assess a potential crisis situation and ensure the delivery of services at the proper level of care
Ability to work collaboratively with co -workers
Ability to work in a high stress environment, take initiative and be creative
Ability to drive a multi-passenger vehicle
Ability to successfully use an automated clinical record keeping system
COMPUTER SKILLS:
Intermediate level on MS Excel, Email and word processing programs
Ability to utilize Internet for resources.
CERTIFICATIONS, LICENSES, TRAINING, REGISTRATIONS:
TB Test, CPR, First Aid and SAMA to be provided within 30 days for hire.
TAC web-based training
Certified Community Behavioral Health Clinic Trainings completed within the first year of hire.
Benefits Information and Perks:
Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:
Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend - 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
Auto-ApplyPolicy Management Coordinator
Ambulatory care coordinator job in Dallas, TX
Policy Management Coordinator - (901904) Description Policy Management CoordinatorAmbulatory Nursing OperationsWHY UT SOUTHWESTERN?With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion.
As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees.
Ranked as the number 1 hospital in Dallas-Fort Worth according to U.
S.
News & World Report, we invest in you with opportunities for career growth and development to align with your future goals.
Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more.
We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARYResponsible for the maintenance of ambulatory and departmental policies, assuring compliance with regulatory requirements and evaluating evidence for best practice.
Coordinates with multidisciplinary leadership, executive sponsors, policy owners and/or content experts throughout the institution for review and implementation of ambulatory policies.
Coordinates and fosters the development of an evidence-based approach to clinical practice.
Uses leadership, mentoring, education and role modeling skills to guide staff in translating evidence into practice to improve patient care and outcomes.
BENEFITSUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees.
Our benefits are designed to support your overall wellbeing, and include:PPO medical plan, available day one at no cost for full-time employee-only coverage100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave BenefitWellness programs Tuition ReimbursementPublic Service Loan Forgiveness (PSLF) Qualified EmployerLearn more about these and other UTSW employee benefits!EXPERIENCE AND EDUCATIONRequiredEducationBachelor's Degree In related field and Experience3 years Experience in a healthcare setting and May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.
Licenses and CertificationsMust have current license, if applicable.
PreferredEducationBachelor's Degree of Science in Nursing (BSN) or other clinical specialty and Master's Degree ExperienceRelated experience in health care, academic, or publications environment strongly preferred.
JOB DUTIESAssist with coordinating, developing, evaluating, reviewing, revising, and evaluating the policies and procedures with research of evidence based practice while integrating applicable standards and regulations.
Responsible for maintaining electronic policy and procedure repository through policy management software Provide assistance for ambulatory departments and clinics with policies and procedures for their respective areas.
Works in collaboration with all disciplines to ensure policies, procedures, and practices are compliant with regulatory standards.
Coordinates with policy owners to assure that no duplication or conflicts in policy exist throughout the system.
Establishes and maintains collaborative relationships across the institution by providing responsive customer service, follow through, and communication.
Assist with the Hospital Policy Committee meetings and follow-ups to ensure all policy and procedures documents are properly vetted, reviewed and approved.
Analyze complex content information gathered from different sources into a clear and logical written policy or procedure, streamline processes and flowcharts.
Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact clinical practices and patient safety.
Ensures that the appropriate staff is notified of new/revised polices/procedures in a timely manner and collaborates with clinical education in identification of education needs and development/delivery of education content as needed.
SECURITY AND EEO STATEMENTSecurityThis position is security-sensitive and subject to Texas Education Code 51.
215, which authorizes UT Southwestern to obtain criminal history record information.
EEOUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community.
As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
Primary Location: Texas-Dallas-5323 Harry Hines BlvdWork Locations: 5323 Harry Hines Blvd 5323 Harry Hines Blvd Dallas 75390Job: Professional & ExecutiveOrganization: 727000 - HSN-Amb Nursing Ops AdminSchedule: Full-time Shift: Day JobEmployee Status: RegularJob Type: StandardJob Posting: Oct 29, 2025, 9:31:35 PM
Auto-ApplyCase Mgmt Program Coordinator
Ambulatory care coordinator job in Fort Worth, TX
Department:
Case Management
Shift:
First Shift (United States of America)
Standard Weekly Hours:
40
The Case Management Program Coordinator will be charged with establishing protocols in conjunction with subject content experts for the Case Management Department. The Case Management Program Coordinator will be a facilitator, change-agent and process improvement coordinator with specific focus on process improvement and standardization needs of all disciplines/programs unique to their individual job descriptions. The Case Management Program Coordinator will partner with each respective discipline manager to develop processes for standardization of applications. This individual will exhibit professional character, attitude, and appearance.
Education and Experience
Associate degree in nursing is required, BSN from an accredited college or university is preferred.
At least three years of any combination of experiences working in/with case management, care coordination, utilization review, patient intake, discharge planning and troubleshooting fund resources, quality assurance, clinical pathways, continuous quality improvement, or state and federal health plans or commercial insurance plans in a clinical or managed care environment.
Must be computer literate, and have effective organizational, interpersonal, written, and oral communication skills.
Must be familiar with various community resources and charitable organizations.
Must be able to adapt to changing healthcare environments and work with all members of the healthcare team to achieve positive outcomes.
Must have experience using or navigating electronic medical records (e.g., EPIC, Meditech, Healthy Planet, etc.).
Bilingualism is preferred or may be required depending on the specific department assignment.
Licensure, Registration, and/or Certification
Current RN license from Texas Board of Nursing required
Must achieve a Basic Life Support (BLS) certification for Health Care Providers within 30 days of employment and must maintain this certification as per Medical Center Policy, MC 175*.
*This requirement does not apply to Health Plan
Case Manager Certification (CCM) preferred.
About Us:
Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.
Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.
Auto-ApplyPharmacy Care Coordinator - Remote
Ambulatory care coordinator job in Plano, TX
The Care Pharmacy Technician will help our communities thrive by optimizing medication management to allow our physicians more time to focus on patient care and support care coordination for assigned patient cohorts. The Care Pharmacy Technician assists with the fulfillment of patient orders to ensure patients receive their medications on time. Under the direction and supervision of the Senior Manager of Pharmacy Services and Team Lead, the Care Pharmacy Technician assists members by providing support, identifying adherence barriers, improving adherence, and facilitating patient medication orders to support member compliance with treatment plans.
ROLE AND RESPONSIBILITIES
•Understand confidentiality with respect to patient/ client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and follow HIPAA guidelines regarding readily identifiable protected health information.
•Provides telephonic follow up with members to provide medication management to assigned patients for chronic disease support.
•Coordinate delivery of medications to the patient
•Facilitate patients to the Pharmacist for all clinical needs.
•Manage patient orders to the point of Pharmacist verification to ensure the order is complete and ready for final verification.
•Complete assigned tasks related to medication management services.
•Accessing, inputting, and retrieving information through the Pharmacy's computer network to maintain accurate records.
•Obtain refill authorizations from prescribers.
•Process and prepare third-party insurance claims.
•Maintains accurate patient/client profiles.
•Provides medication management services utilizing prescribed workflows.
•Comply with established procedures, rules, and regulations.
•Completes clear and concise documentation in Care Management programs.
•Professionally answer phones and direct customer calls to the appropriate personnel.
•Accept prescriptions to be filled and ensuring that the PIC has the data necessary to fill the orders.
•Handle customer problems/concerns in a calm manner and referring them to the pharmacist accordingly and notify the pharmacist of any issues.
•Promoting teamwork, professional services and clear communication.
•Recognizes and adheres to the scope / limitations of job requirements.
•Performs other related duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
•High school diploma or equivalent.
•Pharmacy technician license or pharmacy technician trainee license from the Texas State Board.
•Strong communication and customer service skills.
•Work a flexible schedule, including evenings and weekends.
•Ability to read and transcribe pharmaceutical information.
•Sit for long periods of time, stand for intermittent periods of time.
•Flexibility to work in an office setting and work from home.
Patient Care Coordinator
Ambulatory care coordinator job in Dallas, TX
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Dallas, TX
Your Job: The Care Coordinator will support MMG Primary Care Practices, Physicians, and staff (“Patient Care team”) in various quality driven projects and act as an extension of the Patient Care team to help MMG achieve quality driven goals. The Care Coordinator participates in planning, providing, and evaluating patient care at the appropriate skill level. The position has a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The Care Coordinator works under the direction of the MMG Care Coordination Clinical Manager and in coordination with the Patient Care Team to outreach to patients whose clinical measures need to be addressed. This individual will partner with MMG Primary Care physician offices to help achieve benchmarks for patient care and maintain/improve quality of care delivery across multiple payers and patient populations.
Your Job Requirements:
• Graduation from an accredited Medical Assistant program
• Medical Assistant Certification required
• Experience of at least 5 years as a Certified Medical Assistant
• High school graduate or GED equivalent.
• Current Basic Life Support certification.
• Proven ability to mentor others
• Expert in computer literacy in electronic health record.
• Knowledge of medical terminology.
• HEDIS Quality Measures experience
• Excellent communication and customer service skills required
• Proficiency in Word, Excel, and PowerPoint required.
• Ability to work independently, while collaborating with other team members
• Ability to self-motivate, prioritize, and be willing to invest in a change process to improve efficiencies
Your Job Responsibilities:
• Educate and train Patient Care team on standardized operational workflows, developed in coordination with Care Coordination Clinical Manager, to close gaps in care and ultimately optimize quality metrics as measured by various value-based care programs
• Partner with the Patient Care team to assist patients in completing health screens and address preventive care measures that are not yet completed
• Support the Patient Care team as needed by outreaching to Patients with clinical measures needing to be addressed, to either address clinical measures over the telephone or scheduling an office visit for the Patients to address the clinical measures
• Update preventive health screens and clinical measures that have been determined as completed in the EMR, as needed
• Communicate regularly with interdisciplinary team members to coordinate/update a patient's care
• Maintain accurate tracking log of patients who have been outreached and status of their preventive health screens and clinical measures
• Participate in various quality driven initiatives within MMG and collaborate together to achieve high level patient outcomes
• Submit data to external agencies as directed by Care Coordination Clinical Manager
• Explain the importance of preventive health screens and clinical measures to patients and families
• Perform as needed all duties at the expert level within the scope of a Medical Assistant's scope of practice
• Record patient care documentation in the medical record accurately and in a timely manner
• Coordinate patient care as directed by provider, and policies/procedures
• Rotate clinic to clinic within MMG locations as assigned by Care Coordination Clinical Manager
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:
Newsweek's America's Most Admired Workplaces 2026
Glassdoor's Best-Led Companies 2025
Fortune's Best Workplaces in Health Care 2025
Great Place to Work Certified 2026-2026
Glassdoor's Best Places to Work 2025
TIME's Best Companies for Future Leaders 2025
Military Friendly - Gold Employer 2025
Newsweek's America's Greatest Workplaces for Mental Well-Being 2025
Becker's Healthcare Top Places to Work in Healthcare 2025
Newsweek's Greatest Workplaces 2025
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Arlington, TX
We're seeking a Patient Care Coordinator to join our growing team! Reliability, trustworthiness and consistency with regard to attendance is extremely important to this job. The ability to regularly and timely attend work, cooperative and politely work and deal with others, and to effectively multi-task and work in a stressful environment are also essential functions to this job
Benefits:
Health/Dental/Vision Insurance
Ancillary policies including AD&D, STD, Cardiac, Cancer, Critical Illness, Hospital Confinement
Whole and Term Life Insurance
Tuition Reimbursement
Paid Time Off
Immediate 401(k)
Unparalleled Corporate Support
Responsibilities:
Prepares and oversees daily schedule for nursing department;
Ensures proper coverage for all nursing assignments;
Completes daily absences, tardies, and NCNS (no-call, no-show) documentation;
Assists in orienting new nursing staff;
Completes daily call log documenting time, employee called, and response;
Adjusts daily staffing to reflect changes in census;
Monitors time sheets to eliminate unscheduled overtime;
Monitors Relias compliance for nursing staff;
Monitors and assists in ensuring proper KIOSK documentation;
Daily Quality Assurance rounds;
May temporarily assume duties of CNA as needed;
Assist in answering phones and directing phone calls as needed;
Communicates with DON concerning any staffing issues: short staff, overtime, repeat absenteeism, tardiness, etc.;
Other duties as assigned.
Requirements:
Ability to record information and perform technical procedures.
Good communication skills with excellent self-discipline and patience.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyHospitality Coordinator
Ambulatory care coordinator job in Frisco, TX
About Us We are a travel services agency dedicated to creating smooth, personalized, and memorable experiences for our clients. From luxury cruises and resort stays to custom itineraries, our focus is on delivering exceptional hospitality every step of the way.
Position Overview
We are seeking a highly organized and service-oriented Hospitality Coordinator to join our team. This role is ideal for someone who enjoys helping others, has strong attention to detail, and thrives in a client-focused environment. You will coordinate travel arrangements, support clients with their bookings, and ensure seamless experiences from start to finish.
Key Responsibilities
Coordinate travel reservations including flights, accommodations, cruises, and excursions
Provide personalized service and timely communication to clients
Assist with itinerary planning, confirmations, and special requests
Ensure accurate documentation and smooth handling of travel logistics
Collaborate with team members to maintain high standards of hospitality and service
Qualifications
Strong communication and organizational skills
Passion for hospitality and client care
Ability to multitask and manage multiple requests with efficiency
Comfortable working with digital tools and booking systems
Previous experience in hospitality, travel, or customer service is a plus
What We Offer
Flexible, remote-friendly work environment
Training and professional development opportunities
Access to industry certifications and travel perks
Growth potential within a supportive team environment
Care Coordinator
Ambulatory care coordinator job in Greenville, TX
Care Coordinator
Reports to: Site Practice Manager
The Care Coordinator works as part of the clinical team and is responsible to provide nursing care and related assistance to patients/families. The Care Coordinator is involved in both direct and indirect patient care, and is engaged to make contact with patients that are difficult to reach. The Care Coordinator addresses chronic medical needs and facilitates assistance within their scope of practice. Care Coordinator will act as a member of the care team and work in collaboration with other health team members and is responsible for assisting in the promotion of the health and well-being of a panel of patients. The Care Coordinator will do clinical care management which includes pre-planning and follow-up care, for the patients. They will provide follow-up care for patients that are returning from in-patient care and check with patients regarding any missed appointments.
Contribution to the Carevide Mission:
Carevide is a non-profit healthcare provider that provides services to thousands of underserved and uninsured individuals across the Northeast Texas area. Each team member's role is vital to the success of Carevide's mission. Care coordination has a meaningful impact on the mission as follows:
Accessible Healthcare:
Carevide's foundation is built on providing access for underserved individuals who have challenges accessing healthcare services in their communities. Clinical support teams play an essential role in facilitating access to healthcare services at Carevide through direct patient care, care coordination, and assuring linkages to additional services such as behavioral health, dental care, pharmacy services, and social services. Clinical support teams are in a unique position to ensure patients are cared for with compassion, dignity, and a high level of customer service during their care at Carevide.
High-Quality Healthcare
: As a federally qualified health center, Carevide is held to high-quality patient care and safety standards. Care coordination is key to delivering quality healthcare and improving patient outcomes. Clinical care coordination teams contribute to quality patient outcomes by supporting clinicians in patient care while assuring quality care is provided, gaps in care are addressed and quality metrics are achieved organizational-wide.
Financial Sustainability
: Carevide is committed to a value-based model of healthcare delivery where a priority is placed on improving patient outcomes, provider performance, and positive patient experiences. Carevide participates in pay-for-performance contracts with insurance payers that incentivize performance on quality metrics and reward high-performing health centers through financial incentives. Care coordination is a vital component of closing healthcare gaps, improving patient health outcomes, and earning incentive revenue for the health center's ongoing operations.
Characteristics/Skills:
Interpersonal skills:
Ability to work with patients from diverse socio-economic backgrounds.
Acts as a member of the care team, working in collaboration with the clinical and non-clinical staff to promote the health and wellbeing of the patients.
Strong communication skills to relate to patients/families, and other health care team members.
Treating all patients with dignity and compassion without creating barriers.
Maintain professional atmosphere in the clinic, and promote Carevide in a positive manner in the community.
Organizational skills:
Ability to manage multiple priorities and remain highly efficient.
Closing the loop on treatments plans, diagnostic imaging, referrals and lab test.
Clinical skills:
Excellent clinical skills
Maintain standards of care and patient safety
Interpreting reports, data and medical information
Ability to educate on disease process and outcomes
Ability to document clearly with accurate medical terminology
Essential Functions:
Functions and job duties may vary from site to site but may include all or many of the duties below. Care coordinator may temporarily perform other duties as assigned to maintain operations and services.
Closing the loop on treatment plans, diagnostic imaging, referrals and lab test.
Assist with chart audits, tracking logs, vaccine logs and inventory, abnormal pap logs, and referrals as directed.
Manage cycle time and alert provider and care team of inefficiencies
Assists care team in times of increased cycle time.
Return patient calls that are tasked from the PSC.
Cover MA's when they are out or as needed
Room/intake all care coordination patients as feasible
Pre-visit chart audits for care coordination patients
Maintain protocols/ health guidelines in patients EHR chart
Obtain records for hospital follow-ups
Medication refill back-up for care team
Prior authorization for medications
DME, home health paper work coordination
Surgery clearance coordination
Help care team with diagnostic imaging test actions
Laboratory coverage as needed
Huddle management for care coordination
Special provider projects
Employee will participate in ongoing training activities as provided by the organization related to assigned tasks and providing patient-centered care.
Evaluation:
Evaluations of work performance will be on-going, and will be carried out by the Practice manager, and will include specific duties and responsibilities of this position description along with employee professionalism and general working behavior. Formal evaluations will normally be performed annually, but may be initiated at other times be the clinic manager.
General Qualifications and requirements:
Completed an accredited RN or LVN program, and is currently licensed by the Texas Board of Nurse Examiners or have completed an accredited Medical Assistant program.
1 year of experience in Family Medicine. Experience with administrative duties and knowledge of Microsoft Office are required.
Basic Life Support certification
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Fort Worth, TX
What You'll Do - Job Responsibilities
The Care Coordinator will play a pivotal role in delivering high-quality care to our patients at Suvida Healthcare. Working closely with the Nurse Care Manager, the Care Coordinator will be responsible for conducting daily patient follow-ups, processing durable medical equipment (DME) and home health orders, triaging calls, retrieving hospital records for recently admitted patients, and performing other clinical clerical tasks within the scope of practice for high-risk patients. Additionally, the Care Coordinator will undertake other tasks as assigned by the Nurse Care Manager.
Responsibilities
Conduct daily patient follow-ups for high-risk patients within the Chronic Care and Transition of Care Programs
Process DME and home health orders efficiently and accurately
Support inbound triage calls from patients and coordinate appropriate responses to acute patient needs
Retrieve hospital records for patients recently admitted to external facilities
Perform clinical clerical tasks to support the Chronic Care Program and Transition of Care Programs
Assist in procedures within the Medical Assistant scope of practice for high-risk patients
Collaborate closely with the Nurse Care Manager to ensure seamless patient care delivery
Identify and address barriers to care for high-risk patients
Coordinate patient care progression throughout the continuum, including transitions from acute and post-acute settings to home or other transitional care facilities
Communicate effectively with physicians, nursing staff, and other members of the multidisciplinary care team
Facilitate patient discharge planning process to optimize outcomes and satisfaction
Monitor patient progress and intervene as necessary to ensure patient-focused, high-quality care
Collaborate with external case managers and community resources as needed
Actively participate in clinical performance improvement activities
Support activities to promote closure of care gaps and attainment of Medicare HEDIS metrics
Other tasks as assigned
What You'll Bring
Knowledge, Skills, and Abilities
Minimum 2 years of experience as a Medical Assistant or a, LPN / LVN
Experience in chronic care management or related field preferred
Excellent interpersonal and communication skills
Strong organizational and time management abilities
Proficiency in Microsoft Office suite
Bilingual/Bicultural (English and Spanish) required
Education, Experience, Licensure, or Certification Requirements
High school diploma or equivalent required
Completion of a Medical Assistant program required
Certification in Medical Assisting from AAMA, CCMA or any other nationally recognized body required
LPN / LVN license preferred
How We Work
Our Culture & Core Beliefs
Earn Trust
Building Relationships
Creating Joy
Doing Right
Improving Every Day
Moving Forward
Equal Employment Opportunity (EEO) Policy
Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
MDS Coordinator
Ambulatory care coordinator job in Fort Worth, TX
Join Our Team as an MDS Coordinator
Enhance Resident Care Through Quality Assessment & Coordination
We're seeking a dedicated and detail-oriented MDS Coordinator to join our growing team! This role is essential to ensuring accurate assessments, compliance with state and federal regulations, and optimal care planning for our residents. Success in this position requires reliability, strong organizational skills, and a collaborative approach to interdisciplinary coordination.
Your Impact as an MDS Coordinator
In this role, you will:
Coordinate Resident Assessments: Oversee admission, annual, quarterly, Medicare, and change-of-condition assessments, while ensuring timely communication with nursing and other departments.
Ensure Regulatory Compliance: Follow all Federal and State guidelines for comprehensive assessments (MDS).
Monitor Documentation: Review MDS and care plan files for accuracy, thoroughness, and organization.
Utilize MDS Software: Maintain expertise in software systems to ensure correct data entry and reporting.
Lead Interdisciplinary Meetings: Attend and coordinate Medicaid, ITTM, and care plan meetings for smooth team communication.
Update Care Plans: Adjust and revise care plans as needed based on current assessments and resident status.
Provide Quality Reporting: Generate and distribute Quality Indicators Reports to leadership to support care improvement.
Submit MDS Data: Ensure timely and accurate transmission of MDS assessments per reporting standards.
Stay Current: Attend professional development sessions to keep up with industry standards and best practices.
Oversee Ancillary Data: Collect and report ancillary services to corporate billing for accurate processing.
What Makes You a Great Fit
We're looking for someone who:
Holds a current Nursing License in good standing.
Has experience in geriatric nursing and a commitment to resident-centered care.
Demonstrates excellent assessment, documentation, and communication skills.
Understands nursing home regulations and compliance requirements.
Works well both independently and within a team.
Can manage multiple priorities with accuracy and efficiency.
Benefits (Full-Time)
Comprehensive Benefits: Health, Dental, and Vision Insurance
Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more
Life Insurance: Whole and Term Policies
Professional Growth: Tuition Reimbursement for continued education
Time to Recharge: Paid Time Off
Retirement Planning: Immediate 401(k) eligibility
Unwavering Support: Exceptional corporate resources
Equal Opportunity Employer
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyLead Patient Care Coordinator
Ambulatory care coordinator job in North Richland Hills, TX
Lead Patient Care Coordinator
Salaried - Full Time
Reports to: Director of Revenue Cycle Management
About R3 Wound Care & Hyperbarics
R3 Wound Care & Hyperbarics (R3) is an innovative and patient-focused provider of advanced wound care and hyperbaric treatment across the Dallas-Fort Worth (DFW) metroplex, Houston, and San Antonio. As we continue to grow, we are enhancing our clinical delivery platform to improve access, outcomes, and patient experience. Our culture is rooted in collaboration, high standards, and a shared mission of healing. Every team member plays a critical role in ensuring our patients receive exceptional care and support.
Position Summary
The Lead Patient Care Coordinator (Lead PCC) serves as the senior representative of the Patient Care Coordinator team at the clinic level. This individual supports the daily administrative and patient-facing operations while also mentoring and guiding fellow PCCs. The Lead PCC ensures exceptional service delivery, oversees patient scheduling and referral management workflows, and assists leadership in maintaining efficient front-office operations.
This role requires a balance of operational precision, patient service excellence, and team coordination. The Lead PCC will be expected to lead by example, assist with onboarding and training new PCCs, and act as a liaison between clinical and administrative teams. Strong communication, organizational skills, and a passion for leadership are essential.
Key Responsibilities
Leadership & Coordination
Serves as the lead for all Patient Care Coordinators in the company.
Mentor, train, and provide real-time support to PCCs to ensure consistency and quality.
Act as first-line escalation point for scheduling or patient concerns.
Ensure adherence to company protocols and standards across front-office functions.
Onboarding, training, and upskilling of all PCCs.
Referral & Insurance Management
Has oversight for referrals from various channels, ensuring timeliness and accuracy.
Assists in the verification of insurance benefits, obtain prior authorizations, and secure PCP referrals as needed.
Helps to clearly communicate financial responsibilities and referral details to patients as needed.
Administrative Operations
Ensures accurate patient registration and updates in the EHR.
Verifies documentation in both the EHR and CRM systems.
Track referral metrics and assist in preparing reports or dashboards.
Collaboration & Continuous Improvement
Identify inefficiencies in processes and suggest workflow improvements.
Collaborate cross-functionally with clinical and operational teams to streamline care delivery.
Champion R3 values and culture in daily operations and team interactions.
Performance Annual Review (SME)
Home Care Service Coordinator
Ambulatory care coordinator job in Fort Worth, TX
To apply via text, text 9736 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
* Medical, Dental and Vision Benefits
* PTO Plan
* Retirement Planning
* Life Insurance
* Employee discounts
Essential Duties:
* Coordinates and drives the field recruiting and hiring process.
* Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
* On-board and train new branch Administrative employees.
* Schedules employees as directed by client's care plan established upon intake.
* Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
* Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
* Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
* Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
* Must have high school diploma or equivalent.
* 6 months of Industry experience required.
* Interpersonal, organizational and communication skills.
* Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
* Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities.
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
Home Care Service Coordinator
Ambulatory care coordinator job in Fort Worth, TX
Job Description
To apply via text, text 9736 to ************.
Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
Medical, Dental and Vision Benefits
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Coordinates and drives the field recruiting and hiring process.
Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
On-board and train new branch Administrative employees.
Schedules employees as directed by client's care plan established upon intake.
Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
Must have high school diploma or equivalent.
6 months of Industry experience required.
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
Patient Care Coordinator/ Engager
Ambulatory care coordinator job in Westworth Village, TX
Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club:
Sam's Club in Westworth Village, TX
Hours:
Full time/ Tuesday-Saturday 9am-6pm
Pay:
$18+/hr
What you will be doing:
•
Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
© 2024 Lucid Hearing Holding Company, LLC
•
All Rights Reserved
Patient Care Coordinator - Van Alstyne
Ambulatory care coordinator job in Van Alstyne, TX
Peak Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Van Alstyne, TX. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Coordinator CCBHC Definitive Care
Ambulatory care coordinator job in Dallas, TX
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
:
JOB DESCRIPTION
GENERAL DESCRIPTION:
The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Our vision is that regardless of challenges faced, the people we serve maximize the ability to find the meaning and satisfaction they choose for their lives. Our Center values Integrity, Quality, Diversity, and Perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive, and trauma-informed care to individuals experiencing serious mental illness, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.
The CCBHC Definitive Care Coordinator will organize access to necessary services and build a therapeutic team to include natural supports and providers for those who are participating in mental health and substance use treatment. The CCBHC Definitive Care Coordinator uses knowledge of social drivers of health, diagnostic characteristics, symptomology of primary mental illness and knowledge of medications, side effects and benefits to provide services in a person-centered, supportive, community-based environment. The CCBHC Care Coordinator is primarily responsible for organizing patient care activities and sharing information among all of the participants concerned with an individual in services care to achieve safer and more effective care. This position depends upon successful relationship building with community partners and referral sources to ensure individual in service access to the right care at the right time. The CCBHC Definitive Care Coordinator is monitored by periodic supervision.
HOME CLINIC - SAMUELL
SERVICE AREA: SOUTH DALLAS
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Create and/or enhance an existing person/family-centered recovery plan that identifies an individuals goals, objectives, strengths and preferred involvement of natural supports as well as coordination with internal and external providers.
Assessing consumer needs on a continual basis throughout the course of treatment
Assistance with scheduling and completing all internal and external provider appointments
Assistance to meet needs impacting social drivers of health including housing, food, clothing, transportation, employment and academic needs
Interacting with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to the consumer receiving services
Coordination with internal and external providers to ensure a holistic approach to care that considers all areas of an individuals life, the individuals wants and goals and all treatment interventions
Documenting services in the electronic health record within 24 hours after services have occurred
Contact with individual in service at least one time per every 90 days at minimum
Develop/maintain collaborative working relationships with internal and external referral resources; allowing creation/renewal of informal and formal agreements between Metrocare and those external agencies. Relationships with external agencies will include but are not limited to: FQHCs, inpatient psychiatric and substance use facilities, the Department of Veteran Affairs, inpatient acute care hospitals and hospital outpatient clinics and community/regional supports and providers such as schools, child welfare agencies, criminal justice and Indian Health Services.
Assists the individual in service in developing and/or strengthening natural supports who will participate in care coordination activities
Helping to maintain a list of community resources for successful external referrals
Maintains confidentiality of information concerning consumers and family members
Perform other duties as assigned
COMPETENCIES:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills
Ability to assess and organize complex information regarding an individuals goals in useable format that is clear to the individual and participating members of the therapeutic team (natural supports, internal and external providers)
Knowledge of Social Drivers of Health and how to assist an individual in service in accessing necessary services
Clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention
Knowledge of Trauma Informed Recovery Planning, Harm Reduction, Motivational Interviewing and Person Centered Approaches to Care
Interpersonal skills to communicate and encourage collaboration among therapeutic team members
QUALIFICATIONS
EDUCATION AND EXPERIENCE:
Bachelors Degree in social work, psychology, criminal justice or related human services field
Minimum of 1 year of experience in behavioral health care, working with individuals with severe persistent mental illness and/or substance use disorders
Strong knowledge base of Dallas County community providers and resources to include behavioral and physical health care, housing, transportation, employment/academic supports and other social service agencies
OR
Masters degree in Psychology, Social Work, or related field.
REASONING ABILITY:
Ability to carry out oral and/or written instructions
Ability to operate as a team member, yet able to make positive, individual judgments
Ability to assess needs of consumers
Ability to recognize and report side effects of psychoactive medications
Ability to assess a potential crisis situation and ensure the delivery of services at the proper level of care
Ability to work collaboratively with co -workers
Ability to work in a high stress environment, take initiative and be creative
Ability to drive a multi-passenger vehicle
Ability to successfully use an automated clinical record keeping system
COMPUTER SKILLS:
Intermediate level on MS Excel, Email and word processing programs
Ability to utilize Internet for resources.
CERTIFICATIONS, LICENSES, TRAINING, REGISTRATIONS:
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
TB Test, CPR, First Aid and SAMA to be provided within 30 days for hire
TAC web-based training
Certified Community Behavioral health Clinic Trainings completed within the first year of hire
PHYSICAL DEMANDS & WORK ENVIRONMENT
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day.
TRAVEL:
In-county travel is required.
WORK ENVIRONMENT:
The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.
The noise level may vary between low and mild.
The work environment should not be unusually hot or cold.
Benefits Information and Perks:
Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:
Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend - 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
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