Ambulatory care coordinator jobs in Charlotte, NC - 70 jobs
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Ambulatory Care Coordinator
Patient Care Coordinator
Home Care Coordinator
Health Care Coordinator
Patient Care Coordinator
Specialty1 Partners
Ambulatory care coordinator job in Charlotte, NC
Our office, Ballantyne Endodontics, is seeking a Patient CareCoordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient carecoordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team, and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Insurance verification
Scheduling patients
Discuss financials and insurance with patients
Communicate with referring offices
Support the patient carecoordinators
Check, sort and forward emails
Keep updates records and files
Answering all incoming calls and redirecting them or keeping messages
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Schedule
Monday-Friday 8:00am-1:30pm
Your Background
You are a resourceful Patient CareCoordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient CareCoordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$17-$25 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
$17-25 hourly Auto-Apply 12d ago
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Patient Care Coordinator-2
Oncology Specialists of Charlotte
Ambulatory care coordinator job in Charlotte, NC
Oncology Specialists of Charlotte (OSC) is an independent medical oncology practice treating cancer and blood disorders with two offices in Charlotte. Since 2000, OSC has provided leading-edge, compassionate care with a model of quality-innovative treatments for survivorship in cancer and management of blood disorders. The physicians and staff take part in multi-disciplinary care, clinical trials, and peer boards at the hospital, as well as collaborating care with Duke and MD Anderson for the highest level of clinical cancer therapy trials. The OSC team understands the profound impact of cancer on the lives of patients, families, and caregivers and produces the best outcome in delivery and management of healthcare while containing cost factors without excessive healthcare spending and waste. Work for nominated Charlotte Top Doctors in Oncology! We offer a friendly work environment that includes free lunches, PTO, 401k, company-sponsored insurance and health savings account.
Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.
Job Description:
$23k-37k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator-Weekend, Home Health
Centerwell
Ambulatory care coordinator job in Charlotte, NC
**Become a part of our caring community and help us put health first** **As a Patient CareCoordinator, you will:** + Develop/maintain contact with key hospital, skilled nursing, assisted living facility discharge planning services and/or management to provide ongoing updates on Company's services available in a market.
+ Primarily conduct facility visits at the physicians' request to assist program clinical team in determining eligibility.
+ Ensure effective communication and collaboration with program staff and other field sales resources via weekly meetings. Actively participate in weekly program business development meetings, bringing relevant data, reports, as well as information regarding changes within accounts and referral sources.
+ Assist program in timely processing of physician orders as directed.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ RN/LPN/LVN license.
+ Must have strong knowledge of governmental regulations, Medicare eligibility requirements, comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources.
+ Excellent customer service, account development capabilities, organization, time management, problem-solving, communication and selling skills.
**Preferred Experience/Skills:**
+ Bachelor's of Science in Nursing preferred.
+ A minimum of three years clinical experience preferred.
**Scheduled Weekly Hours**
1
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$59,300 - $80,900 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$23k-37k yearly est. 48d ago
Patient Care Coordinator - SouthPark Endocrinology
Tryon Medical Partners 4.0
Ambulatory care coordinator job in Charlotte, NC
General Job Summary: The Patient CareCoordinator is responsible for insuring the physician's plan of care is accurately completed in a timely manner. Duties include coordinating and insuring completion of the referrals with physicians, hospitals and other community services, scheduling patients for follow-up visits, assisting patients with questions and concerns related to delivery system access.
(This is a full time position that will support the Endocrinology team at SouthPark, Monday to Friday 8 am to 5 pm).
Primary Job Responsibilities/Tasks may include, but not limited to:
Patient Coordination responsibilities include:
Schedules ancillary appointments and referrals.
Follows-up on referrals and appointments to insure timely completion of physician orders.
Schedules physician return appointments
Completes forms/requisitions as needed to complete the physician's orders.
Obtains and sends patient medical records to support seamless care delivery.
Ensure that records are sent within one work day of chart completion to all physicians involved in a patient's care.
Obtains ancillary results on all physician orders in a timely manner.
Obtains referring provider clinic notes on all referred patients in a timely manner.
Responsible for obtaining and documenting authorization requirements from insurance carriers for any scheduled referrals/procedures.
Work at different Tryon office locations as needed.
Monitor and check assigned Athena boxes and other assigned boxes for coverage.
Other duties as assigned.
Clinic Support responsibilities include:
Assembles patients' health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans.
Ensures all related reports, labs and demographics are sent to the outside facility prior to their appointment.
Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information in the EHR.
Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information.
Obtains lab/X-ray reports, hospital notes, referral information, etc.;
Verifies insurance coverage and patient demographics;
Updates charts to ensure that information is complete and filed appropriately.
Ensures timely delivery of outside mail and communication to the physician
Requirements:
Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
Completion of TB test will be required.
Education:
High school diploma; some college preferred
Experience:
Minimum of one-year medical office or healthcare facility experience
E.H.R. and Scheduling experience
Experience serving customers in person and on the phone
Physical Requirements:
Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
Must be able to lift and support weight of 35 pounds.
Ability to concentrate on details.
Use of computer for long periods of time.
$24k-32k yearly est. Auto-Apply 51d ago
Patient Care Coordinator II
Phoenix Physical Therapy
Ambulatory care coordinator job in Fort Mill, SC
The Patient CareCoordinator II supports the clinic by helping to achieve revenue goals by attracting new patients, managing the administrative and operational functions, and coordinating patient interactions and needs. The PCC II will be responsible for managing daily, weekly and monthly operations as outlined in the PCC II Front Office Manual and adhering to policies and procedures, scheduling, accuracy of entering patient demographics, verification of insurance, collection of monies, charge entry and proper documentation of accounts. The PCC II will need to be flexible, adaptable to change and able to learn new skills.
KEY RESPONSIBILITIES:
Will learn and understand the front office operations and performs these operations as presented in the PCC II manual, Scheduling/Billing/EMR manual or any other manuals developed.
Greets and registers patients or other visitors, informs staff of patients' arrival, and directs patients to appropriate department or examination room.
Fills out patient forms where applicable and competently explains the details surrounding the paperwork presented to the patient.
Gathers and updates patient information, including patient demographics, insurance and case information
Collects and inputs patient insurance information and verifies active coverage or eligibility.
Responsible for all components of scheduling appointments and properly documenting accounts as needed; will maintain continuity of care when scheduling patient appointments
Understands the importance of productivity; Will schedule and recapture appointments, missing in action patients, and pro-actively rescheduling appointments in the current week as well as the duration of the prescription
Collect all monies that are due prior to each visit including, but not limited to co-payments, deductibles, co-insurance, payments on statements, supplies, gym memberships, self pays, attorney checks. Documents all monies in the system appropriately and provides system receipt
Audits each visit to ensure there is a valid prescription, proper authorization / referral / precertification, and collects monies due each visit.
Answers and transfers phone calls, arranges for referrals, or relays messages.
Follows up and reviews daily reports and proactively follows up and communicates the need for a prescription, authorization / referral / precertification to ensure there are no delays with patient care
Reconciles all over-the-counter collections daily and drop off deposit cash and checks at the designated bank within an appropriate time frame
Accurately verifies benefits via phone, ask detailed questions outside of what is provided, and sets up accounts accurately
Ensures that all visits performed are properly authorized and makes efforts to minimize the occurrence of any unauthorized visits
Ensures that all “Plan of Cares” for Medicare are signed and returned by the physician within 30 days of the patient's Initial Evaluation
Utilizes websites only in instances in which the websites are relevant and approved by Phoenix Physical Therapy. (ex: insurance websites for authorization, National Provider Identifier (NPI) websites, etc.)
May perform occasional clerical duties, such as data entry, filing, or photocopying; clerical duties may require experience with medical records or electronic health record systems.
May assist in the clinic to; clean, disinfect, and general cleanliness.
Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
Other duties as assigned.
Qualifications
MINIMUM JOB REQUIREMENTS:
Education / Training:
High School Diploma or GED required; Associates Degree or college level business courses preferred.
2 years of previous experience in a medical billing practice and medical terminology ( HCFA 1500, CPT and ICD 9 codes) preferred
Current CPR Certificate
Specialized Knowledge/Skills:
Excellent Customer Service
Performs work under direct supervision. Handles basic issues and problems and refers more complex issues to higher-level staff.
Ability to communicate effectively and professionally with a wide variety of people.
Strong organizational skills with attention to detail and accuracy.
Proficient with Microsoft word, strong data entry skills with EMR systems
Ability to handle multiple tasks in a very busy environment.
Physical Requirements:
Consistent and regular use of phone required.
Must be able to keep numbers in correct order on a very consistent and regular basis.
Regular and consistent use of keyboard and mouse.
Ability to climb stairs on occasion.
Must be able to occasionally lift up to 25 pounds.
Consistent sitting for many hours at one time. Majority of day (75%+) is spent sitting at a desk.
Additional challenges may arise, at which time Phoenix may revise this job description.
***Phoenix Physical Therapy is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
$28k-45k yearly est. 15d ago
Foster Care Coordinator
Thompson Child & Family Focus 3.5
Ambulatory care coordinator job in Matthews, NC
Get to know Thompson!
Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson's continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity.
What will you do as a Foster CareCoordinator?
As a Foster CareCoordinator in the Foster Care department, you will support, guidance, coordination, and intervention to their assigned youth and families in the Foster Care program. Performance will be measured by your individual outcomes, achieving your individual targets/goals, your contribution to your overall program team/department and your buy-in to the culture of the organization.
A typical day as a Foster CareCoordinator includes being punctual, arriving on time, and being prepared. Displaying trauma informed practices and principles in your interactions with customers, with peers and with leadership. Ensuring documentation for all foster children meets regulatory compliance, manage the entire health record, and ensure treatment plans and authorizations are all adhering to policy and providing effective crises response as needed.
What does this position offer?
Starting Pay Range: $43-$45k annually
Fantastic Full-time benefits…
3 weeks paid time off (PTO) first year plus 10 paid holidays!
Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options
401K Match
Education Reimbursement
Referral Bonus
Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure
Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service
Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans
Paid time off for volunteering in the community
Free EAP services
Mileage Reimbursement
iPhone and Laptop provided for eligible roles
Multiple opportunities for growth
Requirements
Minimum Qualifications/Requirements:
Must have a valid Driver License and meet any credentialing, licensing, and privileging standards as it pertains to the department you are in.
Education requirement for this individual contributor role is: Bachelor's Degree in social work or relate field
A minimum of 2 years of relevant professional experience
Proficient in Microsoft Office Suite application software, excellent written and oral communication skills. Meets designation as a Qualified Professional in NC.
All potential job candidates must pass a drug screening test, and an extensive background check is required.
You're the right fit for the Foster CareCoordinator position if…
You have a passion for working with youth & adolescents!
You enjoy knowing you're making an IMPACT on the lives of others!
EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you!
The Foster CareCoordinator plays a vital part to the company structure. Join Us!
If your qualifications meet the requirements of the job and you want to be part of a winning culture, don't delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities!
Thompson is an Equal Opportunity Employer.
Thompson participates in E-Verify
#TCFFJOBS
$43k-45k yearly 18d ago
Patient Care Coordinator
Hearing Healthcare Recruiters
Ambulatory care coordinator job in Statesville, NC
We are seeking an experienced Patient CareCoordinator in the Statesville, NC area to join this brand-new office. This is a key role supporting the daily operations of the clinic, assisting patients, and ensuring smooth workflow. The ideal candidate must have prior hearing industry experience and be comfortable working independently with minimal supervision.
Key Responsibilities
Greet and check in patients, ensuring a professional and welcoming experience
Manage scheduling, appointments, and follow-up communications
Answer and make phone calls, handle patient inquiries, and respond to support requests
Assist clinical staff with daily operations and patient care logistics
Maintain accurate patient records and coordinate with providers as needed
Use CYCLE software for scheduling, patient management, and documentation
Support inventory management, ordering, and other administrative tasks as needed
Qualifications
Prior experience in a hearing healthcare or audiology setting
Strong proficiency with CYCLE software
Excellent communication, organizational, and multitasking skills
Ability to work independently and manage multiple responsibilities in a fast-paced environment
Professional, personable, and patient-focused demeanor
Compensation & Benefits
Hourly Rate: $20-$25 per hour, depending on experience
Opportunities to grow with a new practice and advance within the franchise network
Why This Opportunity is Unique
This role offers the chance to be part of a brand-new practice with significant autonomy and influence over daily operations. The ideal PCC will work alongside an experienced clinical provider to help launch and grow the office while delivering top-quality care to patients.
If you think this role could be a good fit, we'd love to chat!
Apply today!
HHR will disclose details in further conversation.
Contact us today!
Our service comes to you at no charge and your confidentiality is 100% protected.
Hearing Healthcare Recruiters is a professional job placement and recruiting firm that focuses exclusively on the hearing industry. We work with Academia, Audiologists, ENTs, Hearing Industry Manufacturers, Hearing Instrument Specialists, Hospitals, Manufacturer Representatives, Private Practices, and Retail Dispensaries.
Let's start a conversation -
Hearing Healthcare Recruiters: ************ (Pacific Time Zone)
HearingHealthcareRecruiters.com
$20-25 hourly Auto-Apply 53d ago
Care Coordinator
Children's Attention Home Inc. 3.7
Ambulatory care coordinator job in Rock Hill, SC
CareCoordinator
The CareCoordinator serves as the lead staff member in a residential cottage, overseeing daily operations and supporting male and female residents ages 13-20, who may be highly acute or aggressive. This role focuses on guiding team members, coordinating services, and ensuring a safe, structured, and nurturing environment for residents. The CareCoordinator works closely with internal and external partners to support youth development, respond to crises, and maintain compliance with care standards.
Key Responsibilities:
Lead and support cottage teammates in delivering consistent, high-quality care to residents.
Develop and implement individualized treatment plans with goals and conduct regular assessments for residents.
Spend dedicated time with youth to monitor progress, encourage positive peer interactions, and support life skill development.
Coordinate services such as healthcare, education, recreation, and therapeutic support.
Serve as the primary liaison with external agencies and parties including DSS, law enforcement, family or personal connections, and healthcare providers.
Respond to and assess crisis situations, ensuring safety and appropriate follow-up for youth and staff.
Requirements:
Bachelor's degree in human services or related field from an accredited college/university
Valid driver's license, with less than 2 points
Previous experience serving at-risk youth populations, and case management experience
Mandatory attendance at a 4-day, 9am-5pm training program on the Home's trauma-informed care model within 6 months of hire
Successfully completing a Non-Violent Crisis Intervention (NVCI) training and demonstrate proper physical techniques within 6 months of hire
Get to know Children's Attention Home
Founded in 1970 as an emergency shelter for vulnerable youth, Children's Attention Home now provides comprehensive residential care for youth up to age 21. Nationally accredited, the Home's trauma-informed, evidence-based care model ensures youth and families are provided nurturing care and life-changing services. Our team-based environment operates best when we: Consider Others, Anticipate the Need, Raise the Bar, and Encourage Growth.
A full job description can be provided to interested/qualified candidates.
$39k-54k yearly est. 24d ago
Patient Care Coordinator
MMI Holdings
Ambulatory care coordinator job in Concord, NC
Full-time Description
We're a family-oriented company, that's been in business 30+ years, who believes in work /life balance and has an inviting culture with great benefits. So don't wait, come join our family!!
We Offer:
· Excellent Employee Benefit Plans (Medical, Dental, Vision, Retirement, etc.)
· Company Paid Basic 20k Life Insurance Policy and Long-Term Disability
· Lucrative Paid Time Off Plan
· Paid Training
· Great Culture and Team Spirt
· Team Building and Corporate Events
Basic Job Skills Needed:
· Responsible for executing order processing (order intake, verification of benefits, records imaging, and customer relations).
· Collect, evaluate, and submit all documentation necessary for DME pre-authorization, billing, and patient copays.
· Interact with sales representatives, Healthcare providers and office staff, and patients to obtain required documentation when applicable.
· Track orders to ensure accuracy and timeliness of delivery for billing.
· Negotiate payment terms for equipment and supplies with patients utilizing sales techniques to gain patient acceptance during indirect sales process.
· Adhere to all corporate policies and procedures related to the Company's Corporate Compliance/HIPAA Programs. Ensure established practices are compliant with Medicare, CHAP, and other regulatory agencies.
Requirements
Applicant Requirements:
· Experienced in processing DME (Durable Medical Equipment) orders.
· Excellent verbal and written communication skills.
· Knowledge of all aspects of payor systems including private/commercial, self-insured employers, workers compensation, and Medicare/government programs.
· Strong knowledge of Medicare Supplier Standards, ICD9 (ICD-10) Coding and DMEPOS Coding protocols, electronic billing transmittal requirements.
· Highly structured approach with attention to detail and proper documentation of all work.
· Adaptability to handle changing priorities in a high volume, fast-paced work environment.
· Intermediary experience in Microsoft Office Suite of products (Word, Excel, PowerPoint & Outlook).
Drug screen/Background check required
Salary Description $18.00 - $21.00 per hour, DOE
$18-21 hourly 60d+ ago
Patient Care Coordinator - Statesville
Hireup Talent
Ambulatory care coordinator job in Statesville, NC
HireUp is looking for a Patient CareCoordinator located in Statesville, NC. If you enjoy helping others and being the "face" of an organization this position is for you! Our client has an immediate need for a full-time PCC to work in office.
This position is responsible for attending patients on the phone and in person, verifying patient insurance, providing information to patients, and documenting collection of medical information, coordinate and organize appointments and documentation to facilitate the smooth running of the office and support delivery of quality patient care. Must have good phone and written skills and be able to work in a fast-paced environment. The expectation of this position is to provide a first-class service experience, with every patient/physician interaction.
Essential Duties:
Answer telephones in a professional manner.
Schedule and confirm patient appointments, schedule new appointments / referrals and follow-up appointments.
From time-to-time assist in cross coverage of telephones for other locations.
Obtain all patient demographics and insurance information to input into the Practice Management system (OPIE).
Request the necessary medical records from the referring physician.
Verify eligibility of patient insurance, to ensure DME (Orthotic & Prosthetics) services are covered by insurance provider.
Greet patient upon arrival, obtain new patient intake forms or verify all information on file is current (phone/address/insurance), current HIPAA on file.
Scan patient insurance and photo ID information.
Provide patients with required forms for signature (HIPAA, Financial Responsibility form, etc).
Prepare Service Estimates to determine the patient's financial responsibility.
Provide pertinent information to patients regarding their benefit coverage.
Counsel the patient of any financial arrangements such as deductibles, co-insurance, or non-covered items based on the estimate generated in OPIE.
Collect patient payments or offer payment plan (Prosthetic only).
Responsible for keeping all patient details and information orderly, confidential, current and HIPAA compliant at all times.
Ensure cleanliness of waiting area.
Deposit payments into appropriate bank account.
General clerical duties such as scheduling, filing, photo copying, data entry, scanning as assigned.
Open mail and distribute to appropriate parties.
Prepare patient charts for pre-authorization and insurance authorizations.
Obtain purchase order (PO) authorizations for Worker's Comp and VA patients.
Comply with Compliance Phase 1 and Phase 2 protocols.
Experience Requirements:
Minimum of one (1) year of job-related experience in a medical office.
Experience with one (1) year in insurance verification.
Knowledge of PPO, HMO, Advantage Plans, Government Health Plans, and regulations
OPIE knowledge preferred.
Ability to operate most standard office equipment.
Attention to detail in composing, typing, and proofing materials, establishing priorities, and meeting deadlines.
Good to excellent spelling, grammar, and written communication skills.
Excellent telephone and oral communication skills.
Ability to maintain a high level of confidentiality.
Ability to read, write, speak, and understand the English language fluently.
Employment contingent upon clear criminal history/drug screening record.
Bilingual in Spanish preferred.
Education Requirements:
High school diploma or equivalent.
Position Type/Expected Hours of Work:
Maintain a professional appearance as this position is the first impression of the company.
This is a full-time position, and regular hours of work and days are Monday through Friday, 8:30 am to 5 pm.
$23k-37k yearly est. 11d ago
TeamVision - Patient Care Coordinator
Essilorluxottica
Ambulatory care coordinator job in Denver, NC
Requisition ID: 914451 Store #: 00T035 Advanced Family Eye Care Position:Full-TimeTotal Rewards: Benefits/Incentive Information Advanced Family Eye Care has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.
Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Charlotte
Nearest Secondary Market: Concord
Job Segment:
Nursing, Patient Care, Medical, Ophthalmic, Optometry, Healthcare
$23k-37k yearly est. 13d ago
Medical Patient Care Coordinator
American Family Care, Inc. 3.8
Ambulatory care coordinator job in Waxhaw, NC
Benefits: * 401(k) * Bonus based on performance * Company parties * Dental insurance * Health insurance * Paid time off * Training & development Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Compensation: $16.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$16 hourly 56d ago
Care Coordinator
Helms Home Care
Ambulatory care coordinator job in Denver, NC
We are seeking a compassionate and organized Full-Time CareCoordinator to support our Infusion Services team. This role works closely with patients, nurses, pharmacies, and physicians to ensure seamless coordination of care and a positive patient experience.
The CareCoordinator assigns nurses based on patient needs, and ensures all required documentation, training, and lab coordination are completed in a timely and compliant manner. Serving as a key liaison, this position helps communicate care plans, advocate for patient needs, and support nursing staff throughout the care process.
This role requires strong communication skills, attention to detail, and a collaborative mindset. The CareCoordinator maintains accurate documentation, uses technology efficiently, participates in team meetings, upholds confidentiality and ethical standards, and promptly escalates any care concerns to leadership.
If you enjoy helping others, thrive in a team environment, and take pride in supporting high-quality patient care, we'd love to hear from you.
Qualifications
Qualifications
Associate's degree or a minimum of two (2) years of experience in customer service or a medical/healthcare-related field
Strong communication, organization, and multitasking skills
Ability to work collaboratively in a fast-paced, team-oriented environment
Comfort using technology and electronic documentation systems
Reliable transportation and ability to commute to the Denver, NC office Monday through Friday, 8:00 AM - 5:00 PM
$28k-40k yearly est. 11d ago
Care Coordinator
Ctshealth
Ambulatory care coordinator job in Shelby, NC
The primary purpose of this position is to oversee the provision of Family Foster Care & Therapeutic Foster Care Level I & II services to consumers. The clinical supervision and training of Level I & II providers, monitoring for appropriate service delivery, ensuring outcome-based services, and monitoring for compliance with service requirements. This process is facilitated by using the System of Care approach for consumers up to age 21. Servicing care may combine the duties of the social worker or case coordination and licensing social worker.
Responsibilities:
Ensure Client Rights are being adhered to for all consumers.
Abide by and implement all the policies, procedures, regulations, and standards that govern the agency.
Represent CTS Inc. professionally in the community with all other agencies (i.e., schools, court system, mental health, department of social services, etc.)
Responsible for attending to all the rules and regulations of the agency, state, and federal statues, and attending rules of quality improvement, medical records, finance, etc. of the agency (including delivery of service to consumers under best practice models).
Monitor quality service delivery that is in-line with best practices for delivery of services to child populations while providing consumer choice.
Provide case management to ensure proper assessments are conducted for each consumer and that the consumer is at the proper level of care due to assessments and behaviors,
Monitor the mental and physical health needs of the clients and report any report any concerns to the supervisor.
Assure all required Medicaid record rules and deadlines are met (i.e., application for services, service notes, service plans, consents, diagnostic assessments, discharge summaries and all items associated with continuity of care).
Approve services and coordinate these approved services with all treatment team members (i.e., consumer, family, DSS, DJJ, school systems and other health care professionals).
Conduct and attend child family teams. Cooperatively service, deliver, and develop individual goal plan and interventions.
Assure that all service plan requirements are met.
Complete and update PCPs as needed with a minimum of yearly updates.
Complete SAR requests for level I & II therapeutic consumer authorizations by submitting through Alpha System),
Maintain 100% Authorizations with no gaps in service for all Level I and II therapeutic Consumers.
Provide 24-hour on-call support for crisis for case manager's case load, monitoring, and recruitment, participate in staffing both clinical and administrative and provide training to therapeutic families.
Remain current on all required training (CPR, seizure management, first aid, NCI, best practices, medication administration, etc. as required by state rules).
This position will be expected to meet with their direct supervisor at least one time a month for supervision.
Responsible for the clinical supervision and credentialing of all foster parents.
Provide 60 minutes of supervision that can be 60% face to face contact with 40% being telephone contact for and with specified children and families. If two consumers are in the foster home, 60 additional minutes per week is required. Supervision will be clinical and behavioral.
Provide clinical treatment to families and children who are aggressive, emotionally disabled, and in need of therapeutic home setting.
Assist with the licensing requirements of level II providers.
Communication:
Communicate pertinent Consumer, Resource Parent, and Stakeholder information to other employees/team members to ensure quality of care.
Work with a team approach with other employees to ensure efficacy of care for ALL Consumers.
Report critical concerns and problems to Supervisor promptly and actively seek Supervisor's input and assistance to resolve the concern.
Follow chain of command when encountering problems or other areas of need and correct problems requested.
Solicit and cooperate with the assistance of all support staff.
Actively participate in an appropriate manner with the decision-making process as “pro-active” team member and cooperate with team's decision, whether programmatic or clinical.
Provide coverage on-site or as assigned by the needs of the agency.
Attending staff meetings, planned in-service training and any other regular or assigned meetings.
Responsible for any equipment assigned to perform duties.
Facilitate flow of information, particularly as it affects the delivery of services to consumers.
Manage transportation, scheduling, staffing and service delivery concerns and cooperate with treatment team members in resolving concerns.
Maintain the required level of car insurance.
Abide by the MCO's and school districts memorandum of understanding.
Perform other required job duties that the supervisor and/or director require to maintain continuity of care for consumers and profitability for the agency.
Consumer Records:
Within 48 hours of assignment of Consumer case, Qualified Professional is to contact all stakeholders and introduce self as the assigned contact person for Consumer.
Within 7 days of receiving the chart, Qualified Professional is to perform a complete review of Consumer Record content, identify missing items, and request those items from appropriate.
Perform Consumer Record audit each month. The Audit Tool will be submitted to the supervisor on the last Friday of each month with a summary of any missing documents and said efforts by Qualified Professional to obtain missing documents.
Prepare appropriate documents for Relocation, Renewal, Discharge and Outcome Summaries as needed to maintain accurate Consumer Records and continuum of care.
Participate in State/MCO audits, trainings, and Community Collaboratives as directed by Supervisor.
Clinical Documentation:
Review and co-sign all notes to ensure compliance as the required QP co-signatory.
All Consumer Grid notes, Incident Reports, MARs, must be submitted by the Resource Parent, reviewed and approved within 24 business hours from service date by the Qualified Professional. Qualified Professional is responsible for encouraging Resource Parents to enter their notes in accordance with CTS Policy.
Resource Family home supervision notes must be entered into the AYM On Target system by the Qualified Professional within business 24 hours of the date of home visit.
Review daily progress notes and have corrections done within 3 days to ensure they meet NC Medicaid standards.
Complete incident reporting procedures in a timely manner and as determined by MCO, state guidelines.
Hours of Work:
There is no “shift rotation” as such, however due to the specialized nature of position; it is expected, that the employee will work the hours needed for client services as determined by the supervisor, agency coordinator, treatment team, and CTS Inc. It is likely that this will occur somewhat regularly. Assignments can occur on weekends and after hours. Due to this after-hours work, weekend work can also be assigned as defined by the needs of the client population.
Self-monitor the use of your own time and the time of co-workers if it affects this position in the areas of service delivery, work hours, schedule, breaks, lunches, etc. Report any needs in this area to the supervisor and/or “chain of command”.
Shift variance to meet the needs of the clients.
Respond to pages or after hour calls in accordance with procedures.
Ability to provide twenty-four coverage and on-call support as scheduled/needed.
Qualifications
Qualifications and Education Requirements:
Must be at least 18 years of age, be able to read, write and affect both written and verbal communication successfully.
Understand and follow directions.
Possess no substantiated findings of abuse or neglect listed on NC Health Care Registry, and no criminal convictions.
Completion of a 4-year bachelor's degree in human service field and a minimum or 3 years' experience with population being served and one year of residential experience or demonstrates sound clinical knowledge of the service provision.
Qualified Mental Professional status required.
Maintain a Valid North Carolina Driver's License.
Work requirements and Certification/Licenses Requirements:
Must become NCI/ Alternative to restrictive interventions and MAPP certified or be scheduled to take GPS-MAPP training.
Receive training in population served, and client's rights/confidentiality. Orientation to CTS Inc.
Experience with HIPAA and System Of Care is required.
The employee must become privileged/credentialed in delivery of services.
CPR/First Aid, Medication Administration and Preventive Disease will be required.
Demonstrate core skills and training to deliver services.
Must have a car to deliver services and be able to be active and participate in consumer activities, i.e hiking, sporting, etc.
Criminal records check, finger printing, and HCPR check is a prerequisite for employment consideration.
$34k-49k yearly est. 15d ago
Patient Care Coordinator
Specialty1 Partners
Ambulatory care coordinator job in Charlotte, NC
Job Description
Our office, Ballantyne Endodontics, is seeking a Patient CareCoordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient carecoordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team, and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Insurance verification
Scheduling patients
Discuss financials and insurance with patients
Communicate with referring offices
Support the patient carecoordinators
Check, sort and forward emails
Keep updates records and files
Answering all incoming calls and redirecting them or keeping messages
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Schedule
Monday-Friday 8:00am-1:30pm
Your Background
You are a resourceful Patient CareCoordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient CareCoordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$17-$25 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
$17-25 hourly 17d ago
Patient Care Coordinator - Uptown Primary Care
Tryon Medical 4.0
Ambulatory care coordinator job in Charlotte, NC
General Job Summary: The Patient CareCoordinator is responsible for insuring the physician's plan of care is accurately completed in a timely manner. Duties include coordinating and insuring completion of the referrals with physicians, hospitals and other community services, scheduling patients for follow-up visits, assisting patients with questions and concerns related to delivery system access.
(This is a full time position that will support the Primary Care team at Uptown, Monday to Friday 8 am to 5 pm).
Primary Job Responsibilities/Tasks may include, but not limited to:
Patient Coordination responsibilities include:
* Schedules ancillary appointments and referrals.
* Follows-up on referrals and appointments to insure timely completion of physician orders.
* Schedules physician return appointments
* Completes forms/requisitions as needed to complete the physician's orders.
* Obtains and sends patient medical records to support seamless care delivery.
* Ensure that records are sent within one work day of chart completion to all physicians involved in a patient's care.
* Obtains ancillary results on all physician orders in a timely manner.
* Obtains referring provider clinic notes on all referred patients in a timely manner.
* Responsible for obtaining and documenting authorization requirements from insurance carriers for any scheduled referrals/procedures.
* Work at different Tryon office locations as needed.
* Monitor and check assigned Athena boxes and other assigned boxes for coverage.
* Other duties as assigned.
Clinic Support responsibilities include:
* Assembles patients' health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans.
* Ensures all related reports, labs and demographics are sent to the outside facility prior to their appointment.
* Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information in the EHR.
* Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information.
* Obtains lab/X-ray reports, hospital notes, referral information, etc.;
* Verifies insurance coverage and patient demographics;
* Updates charts to ensure that information is complete and filed appropriately.
* Ensures timely delivery of outside mail and communication to the physician
Requirements:
* Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
* Completion of TB test will be required.
Education:
* High school diploma; some college preferred
Experience:
* Minimum of one-year medical office or healthcare facility experience
* E.H.R. and Scheduling experience
* Experience serving customers in person and on the phone
Physical Requirements:
* Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
* Must be able to lift and support weight of 35 pounds.
* Ability to concentrate on details.
* Use of computer for long periods of time.
$24k-32k yearly est. 17d ago
PATIENT CARE COORDINATOR
MMI Holdings, LLC
Ambulatory care coordinator job in Concord, NC
Job DescriptionDescription:
We're a family-oriented company, that's been in business 30+ years, who believes in work /life balance and has an inviting culture with great benefits. So don't wait, come join our family!!
We Offer:
· Excellent Employee Benefit Plans (Medical, Dental, Vision, Retirement, etc.)
· Company Paid Basic 20k Life Insurance Policy and Long-Term Disability
· Lucrative Paid Time Off Plan
· Paid Training
· Great Culture and Team Spirt
· Team Building and Corporate Events
Basic Job Skills Needed:
· Responsible for executing order processing (order intake, verification of benefits, records imaging, and customer relations).
· Collect, evaluate, and submit all documentation necessary for DME pre-authorization, billing, and patient copays.
· Interact with sales representatives, Healthcare providers and office staff, and patients to obtain required documentation when applicable.
· Track orders to ensure accuracy and timeliness of delivery for billing.
· Negotiate payment terms for equipment and supplies with patients utilizing sales techniques to gain patient acceptance during indirect sales process.
· Adhere to all corporate policies and procedures related to the Company's Corporate Compliance/HIPAA Programs. Ensure established practices are compliant with Medicare, CHAP, and other regulatory agencies.
Requirements:
Applicant Requirements:
· Experienced in processing DME (Durable Medical Equipment) orders.
· Excellent verbal and written communication skills.
· Knowledge of all aspects of payor systems including private/commercial, self-insured employers, workers compensation, and Medicare/government programs.
· Strong knowledge of Medicare Supplier Standards, ICD9 (ICD-10) Coding and DMEPOS Coding protocols, electronic billing transmittal requirements.
· Highly structured approach with attention to detail and proper documentation of all work.
· Adaptability to handle changing priorities in a high volume, fast-paced work environment.
· Intermediary experience in Microsoft Office Suite of products (Word, Excel, PowerPoint & Outlook).
Drug screen/Background check required
$23k-37k yearly est. 17d ago
Medical Patient Care Coordinator
American Family Care Waxhaw 3.8
Ambulatory care coordinator job in Waxhaw, NC
Benefits:
401(k)
Bonus based on performance
Company parties
Dental insurance
Health insurance
Paid time off
Training & development
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $16.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$16 hourly Auto-Apply 55d ago
Weekend Patient Care Coordinator, Home (RN/LPN)Health
Centerwell
Ambulatory care coordinator job in Hickory, NC
Become a part of our caring community and help us put health first
(Sat/Sun)
As a Patient CareCoordinator, you will:
Develop/maintain contact with key hospital, skilled nursing, assisted living facility discharge planning services and/or management to provide ongoing updates on Company's services available in a market.
Primarily conduct facility visits at the physicians' request to assist program clinical team in determining eligibility.
Ensure effective communication and collaboration with program staff and other field sales resources via weekly meetings. Actively participate in weekly program business development meetings, bringing relevant data, reports, as well as information regarding changes within accounts and referral sources.
Assist program in timely processing of physician orders as directed.
Use your skills to make an impact
Required Experience/Skills:
RN/LPN/LVN license.
Must have strong knowledge of governmental regulations, Medicare eligibility requirements, comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources.
Excellent customer service, account development capabilities, organization, time management, problem-solving, communication and selling skills.
Preferred Experience/Skills:
Bachelor's of Science in Nursing preferred.
A minimum of three years clinical experience preferred.
Scheduled Weekly Hours
1
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$59,300 - $80,900 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$23k-37k yearly est. Auto-Apply 34d ago
Medical Patient Care Coordinator
American Family Care Waxhaw 3.8
Ambulatory care coordinator job in Waxhaw, NC
Job DescriptionBenefits:
401(k)
Bonus based on performance
Company parties
Dental insurance
Health insurance
Paid time off
Training & development
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
How much does an ambulatory care coordinator earn in Charlotte, NC?
The average ambulatory care coordinator in Charlotte, NC earns between $29,000 and $52,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Charlotte, NC