Ambulatory care coordinator jobs in Cheektowaga, NY

Are you E.P.I.C?! At Health System Services, we live by our core values: Empathy, Passion, Integrity, and Commitment -and we want YOU to join our dynamic team! We're hiring Care Coordinators for the following departments: Facilities - If you like ensuring patients are comfortable and supported in skilled nursing facilities, this is for you. Retail - If you love helping customers face-to-face, ensuring proper product fits combined with administrative work, you'll thrive here. CPAP Services - If you're passionate about helping clients achieve their best sleep, we need you! Outpatient Services - If you're someone who enjoys supporting patients after hospital or facility discharges, you might be a perfect fit. Resupply & Compliance Services - If you love keeping patients' therapy running smoothly by getting their supplies to them on time, this role has your name on it. Each position plays a vital role in delivering top-notch care and customer service! What You'll Do Provide Excellent Service : Offer exceptional customer care via phone, email, or in-person interactions, addressing inquiries on durable medical equipment and supplies. Educate Clients : Guide individuals and clients on product usage, insurance coverage, and best practices-whether in facilities, a retail storefront, or for CPAP needs. Coordinate and Collaborate : Work with internal teams, healthcare professionals, and insurance providers to ensure timely, compliant, and efficient service. Manage Documentation : Use electronic medical record systems and follow company policies/protocols to maintain accurate, up-to-date records. Ensure Compliance : Adhere to healthcare regulations, maintain product knowledge, and stay informed about new offerings in each department. What You Bring Communication & Empathy : Strong interpersonal skills to connect with clients, answer questions, and resolve concerns effectively. Team-Oriented Mindset : Willingness to collaborate across departments and support shared goals. Adaptability & Drive : Eagerness to learn, grow, and navigate diverse tasks-from assisting walk-in customers to verifying insurance details. Attention to Detail : Comfort with documentation, data entry, and managing multiple priorities in fast-paced environments. Minimum Education : High School Diploma or GED required. Associate or Bachelor's degree preferred What You Get - Benefits That Go Beyond the Basics Comprehensive Health Coverage - Medical, Dental, and Vision insurance to keep you and your family well Future-Ready Retirement Plan - 401K with 3% company contribution after one year and 1,000 hours worked Time to Recharge - Generous PTO, Vacation and 9 Paid Holidays Extra Support When You Need It - Short Term Disability (optional) and Company-Paid Long-Term Disability and Free Confidential Employee Assistance Program Education That Pays Off - Exclusive Tuition Reimbursement Program with Niagara University - save on master's degree programs Be Part of Something Bigger - Join an organization that values giving back through community programs Compensation $18.00 - $24.00 per hour, depending on experience Location Wheatfield, NY

Job Description The Wraparound Care Coordinator provides home-based services to assist youth and families within the Erie County System of Care and who are receiving services through Erie County Department of Social Services. Care Coordination is provided through strength-based, individualized service planning. Linkages, coordination, and monitoring of services to improve and promote family stability are the focus of services. Major Responsibilities/Activities: Provides home based services to families in Erie County utilizing the MiiWrap Care Coordination model Utilizes a strengths-based family driven approach to services Partners with children, parents, guardians, Erie County Department of Social Services and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from Conducts assessments throughout duration of the case Provides education, care coordination, and community linkages as appropriate Conducts face to face contacts with families Conducts Child and Family Team meetings each month Participates in trainings required by stakeholders and agency Maintains timely and accurate documentation in two systems Other duties as deemed appropriate Competencies: Solid writing and verbal communication Strong engagement skills and ability to engage with diverse populations Flexibility related to scheduling Familiarity with computer applications (i.e. Word, Excel, Outlook) Familiarity with Fidelity EHR and Connections are a plus Bi-lingual ability is a plus Motivational Interviewing skills are a plus Minimum Requirements: Bachelor's Degree or Master's Degree in a human services related field plus 1 year experience in a professional or internship human services setting. *Experience must be providing direct care services or linkage services to at risk youth/children and families. Valid NYS Driver's License and adequate auto insurance Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds. Hours: Flexible schedule based on clients' needs. Competitive pay rate of $21.512 per hour based on a 37.5 hour work week CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. Paid Time Off (PTO) -20 PTO Days (25 Days After Five Years of Employment) -14 Paid Holidays (includes 2 flex holidays) - Bereavement: Four Paid Days - Paid Jury Duty Employer Paid Life Insurance Medical, Two Plan Options Dental, Two Plan Options Vision Insurance Wellness Program and Incentives Health Savings Account (HSA) and Quarterly Employer-Contributions Healthcare Flexible Spending Account (FSA) Dependent Care FSA Retirement Employee Referral Bonus Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) 403(b) Right Away and Employer-Contributions After Two Years Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Title: Wraparound Care Coordinator Department: High-Fidelity Wrap Care Coordination The High Fidelity Wraparound Care Coordinator utilizes the Wraparound Model to help families with complex needs, providing comprehensive, coordinated, individualized, culturally-competent and cost effective community-based services that support children, youth and their families in order to enhance safety and maintain them in their homes, schools and communities. Department Gateway Longview's Behavioral Health & Preventive Services programs supports children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges. Agency Gateway Longview is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Benefits Gateway Longview takes pride in offering an amazing benefits package to take care of our most important asset- our employees! We offer medical, dental and vision plan insurance effective the first of the month following hire date, flexible spending accounts, wellness program, employee assistance program, a 403B retirement plan, flexible working options, & several more offers. In addition to receiving up to 11 paid holidays and 3 floating holidays, employees can earn up to 33 days of PTO each year, with the opportunity to start using PTO after hire date. Compensation Bachelor's Degree: $21.30 - $23.38 per hour Master's Degree: $23.10 - $25.18 per hour * Offers based on education and years of relevant experience Hours/Schedule Full-Time Monday-Friday Ability to work non-traditional hours as needed. Professional Development Opportunities Gateway Longview has a strong investment in developing the future leaders of the organization through trainings, advancement opportunities, and a formal leadership pipeline. Position Specific Duties/Responsibilities: Maintain a case load of up to 12 families, providing direct face to face contact with youth and families in accordance with Erie County C-SPOA and Erie County Department of Social Services. Work closely with families and youth to identify strengths and needs and build a Child Family Team (CFT) of supportive people that include natural, community and system supports. Organize and facilitate all Child and Family Team Meetings (CFT) to develop, implement and evaluate a comprehensive Plan of Care and effective Crisis and Prevention Plan. Refer and link all family members to culturally competent , community based, formal and informal supports that address needs identified in the assessment process and help families meet their established goals and the expectations of ECDSS and Family Court . Ensure all contracted services provided through the HFW Vendor Network are delivered timely and effectively to families. Communicate and collaborate with all necessary providers and supports related to the planning, coordination and care for youth/families, including consistent contact with the Erie County DSS Case Manager Assist the family and their CFT to achieve their goals, learn and develop skills, and create a support network that sustains success and allows for timely transition from High Fidelity Wrap. Ensure accurate, thorough, and timely completion and filing of all required documentation in Fidelity EHR and/or CONNECTIONS, according to program and contractual expectations Attend all required trainings and meetings provided by Gateway-Longview and Erie County Wrap Around. Other duties as assigned Knowledge, Skills, and Abilities Must have excellent communication and customer service skills Ability to multi-task and be detail oriented Ability to work independently and be an enthusiastic team player Possess assessment skills, ability to engage families, and establish and maintain relationships with social services and other service providers Must have a high degree of discretion dealing with confidential information Available to work non-traditional hours, including weekend and evenings to support specific programmatic schedules, crisis intervention needs, and on-call support. Requires frequent transportation of children and families Ability to work effectively with clients, staff, families, and community contacts Qualifications Bachelor's Degree in a human services related field with 1 year of experience Master's Degree in a human services related field with 2 years of experience Valid New York State driver's license, adequate auto insurance, and reliable transportation to travel locally on a regular basis is required We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.

Are you E.P.I.C?! At Health System Services, we live by our core values: Empathy, Passion, Integrity, and Commitment -and we want YOU to join our dynamic team! We're hiring Care Coordinators for the following departments: Facilities - If you like ensuring patients are comfortable and supported in skilled nursing facilities, this is for you. Retail - If you love helping customers face-to-face, ensuring proper product fits combined with administrative work, you'll thrive here. CPAP Services - If you're passionate about helping clients achieve their best sleep, we need you! Outpatient Services - If you're someone who enjoys supporting patients after hospital or facility discharges, you might be a perfect fit. Resupply & Compliance Services - If you love keeping patients' therapy running smoothly by getting their supplies to them on time, this role has your name on it. Each position plays a vital role in delivering top-notch care and customer service! What You'll Do Provide Excellent Service : Offer exceptional customer care via phone, email, or in-person interactions, addressing inquiries on durable medical equipment and supplies. Educate Clients : Guide individuals and clients on product usage, insurance coverage, and best practices-whether in facilities, a retail storefront, or for CPAP needs. Coordinate and Collaborate : Work with internal teams, healthcare professionals, and insurance providers to ensure timely, compliant, and efficient service. Manage Documentation : Use electronic medical record systems and follow company policies/protocols to maintain accurate, up-to-date records. Ensure Compliance : Adhere to healthcare regulations, maintain product knowledge, and stay informed about new offerings in each department. What You Bring Communication & Empathy : Strong interpersonal skills to connect with clients, answer questions, and resolve concerns effectively. Team-Oriented Mindset : Willingness to collaborate across departments and support shared goals. Adaptability & Drive : Eagerness to learn, grow, and navigate diverse tasks-from assisting walk-in customers to verifying insurance details. Attention to Detail : Comfort with documentation, data entry, and managing multiple priorities in fast-paced environments. Minimum Education : High School Diploma or GED required. Associate or Bachelor's degree preferred What You Get - Benefits That Go Beyond the Basics Comprehensive Health Coverage - Medical, Dental, and Vision insurance to keep you and your family well Future-Ready Retirement Plan - 401K with 3% company contribution after one year and 1,000 hours worked Time to Recharge - Generous PTO, Vacation and 9 Paid Holidays Extra Support When You Need It - Short Term Disability (optional) and Company-Paid Long-Term Disability and Free Confidential Employee Assistance Program Education That Pays Off - Exclusive Tuition Reimbursement Program with Niagara University - save on master's degree programs Be Part of Something Bigger - Join an organization that values giving back through community programs Compensation $18.00 - $24.00 per hour, depending on experience Location Wheatfield, NY

Job Description Care Management Coordinator Job Title: Care Management Coordinator Reports to: Chief Program Officer Job Category/ EEO: Exempt, FT 12 months, on call, Manager Department: Residential Services Remote: No Pay Range: $65,000 Position Overview Oversees the day-to-day operations of the care management team providing Health Home and deficit funded services to adult with a serious mental illness. The Care Management Coordinator manages a team of care managers who provide comprehensive assessment and evaluation, care planning and coordination, outreach and crisis intervention, linkage to medical, financial, social, rehabilitation and psychiatric services, advocacy, development of social supports and procurement of needed resources. The coordinator monitors and assures performance of the team in the areas above and assures that team/program outcomes are met. Reporting Relationships The Care management Coordinator reports directly to the Chief Program Officer PRINCIPAL DUTIES AND RESPONSIBILITIES Service Administration and Coordination: Ensures that program activities are coordinated and carried out and that all service and statistical records are adequately maintained according to federal, state and agency regulations. Audit records are regularly kept by staff to ensure adherence to federal and state regulations. Reviews documentation problems with staff in a timely manner and initiates necessary corrective actions. Ensures that all residents receive the appropriate services. Schedules, coordinates, and assigns all activities of the staff based on resident and program needs. Ensure all Electronic Medical Record (EMR) systems are updated and accurately reflect monitored data. This includes maintaining current and accurate entries in AWARDS, SPOA, CAIRS, HealtheLink, Netsmart, and Medent. Supervision of Care management Oversee admission and orientation of new case assignments; assure timely processing of all related paperwork. Ensure timely development and implementation of Individualized Service Plans. Ensure continuity of clients' entitlements through timely submission of required forms and documentation, including initial certifications and re-certifications. Oversee care management discharges; ensure timely processing of related paperwork, including but not limited to discharge summaries and financial summaries. Develop effective working relationships with other service providers. Assure timely reporting and review of untoward incidents and events. Participate in regular and unplanned case reviews. Assure that the rights and dignity of clients are maintained at all times; assure that resident grievances are processed in a timely manner. Staff Supervision Always ensure program coverage. Provides supervision, coaching and instruction to staff through individual and group conferences and direct participation in the provision of services (e.g. co-case management) in order to assure appropriateness and quality of services being provided. Evaluates staff performance. Orient staff to Agency and program specific mission, philosophy, policies, and procedures. Coordinate regularly with ECDMH, NYSOMH and Health Home Agencies on case related issues. Schedule and conduct regular staff meetings. Assure that staff receives appropriate training. Requirements Master's degree in human services related fields with a minimum of 3 years' experience supervising staff providing care to persons with mental illness, chemical dependency, developmental disabilities or a chronic medical condition. Preference will be given to candidates licensed to practice in NYS (i.e LCSW/LMSW/LMHC) One (1) year of paid supervisory/administrative experience in a human service setting with experience supervising a staff of 3-5 individuals. Must have use of an automobile and valid driver's license with evidence of good driving record. Must have a flexible schedule. Other Knowledge/Skills/Abilities Ability to work independently and initiate change. Possess an even temperament. Have strong organizational and time management skills. Work effectively within a team setting. Have strong computer, data management and analysis skills. Have superior interpersonal and conflict resolution skills. Value cultural difference, collaborative efforts, and person-centered services. Demonstrate excellent verbal and written skills. Strong negotiation, judgment, problem solving, and time management skills are essential to success at this position.

Evergreen Health At Evergreen and our affiliates, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Intake and Engagement Coordinator promotes and coordinates a status-neutral, whole-person approach to HIV care and prevention, using a syndemic model to address social and structural factors. They engage patients to establish care, overcome barriers, and ensure retention through assessments, referrals, and proactive outreach. This role also manages census data, supports PrEP access, and collaborates with program managers to meet patient needs, reporting directly to the HIV Treatment/Prevention Manager. As part of the essential functions of this role, The Intake and Engagement Coordinator Demonstrates a deep understanding of the syndemic model of care Serves as the main point of contact for patients seeking to establish HIV care and treatment at Evergreen Health, particularly for those who are newly diagnosed or report barriers to care; they will follow up with patients who miss their initial appointment to re-engage in care Coordinates with internal resources, including ADAP, pharmacy and transportation programs to reduce delays in treatment access and linkage to care Meets with patients in the clinic setting to provide assessments, education, and referrals utilizing a status-neutral, harm reduction approach Monitors the full census of patients living with HIV or using pre-exposure prophylaxis to prevent HIV, identifying potential care gaps and coordinating immediate follow-up Supports patient adherence and retention in care through appointment monitoring, patient reminders, and identifying and addressing any barriers directly or through referrals, if necessary Qualified candidate: will hold a bachelor's degree in related field and one year's experience in a health care setting, or 5 years' experience in a health care setting providing direct services to patients affected by HIV. Demonstrated understanding of the needs of persons of lived experience for conditions impacted by the syndemics of HIV, HCV, drug use, homophobia, transphobia, and racism is an essential component to engaging in this work Job type: Full-time Education and Experience : Bachelor's degree in related field and one year of experience in a health care setting, OR 5 years of experience in a health care setting providing direct services to patients affected by HIV What Evergreen Health Offers You: Multiple comprehensive medical health insurance plans for you to choose from Dental and Vision coverage at no cost to you Paid Time Off package that equals 4 weeks of time in your first year 403b with a generous company match Paid parking or monthly metro pass Professional development opportunities Paid lunch breaks

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a care coordination supervisor you can develop a team, and have an important role in creating a positive experience and improving health outcomes for patients. And, you won't be working weekends. About the Role: As a care coordination supervisor at Neighborhood, you will supervise site level care coordination, overseeing a team of care coordinators. You'll draw on your experience to identify, encourage and develop the skills and talents of your employees so they can better serve patients. Responsibilities include: * Supervise care coordination operations and staff * Coordinate training and procedural oversight * Monitor patient support and issue resolution * Monitor metrics for care gap closure, referrals, labs, and procedures * Allocate resources to handle volume Roles are available at two of our city sites: Northwest - 155 Lawn Avenue, Buffalo Riverway - 1569 Niagara Street, Buffalo What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills: * High school diploma or equivalent * 1+ years' experience in community health, care coordination and/or outreach preferred * Maintain CPR and licensure(s)/certifications required to perform job duties * Excellent oral and written communication skills * Read, write, and speak the English language. A second language of Spanish is preferred * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals What We Offer: Compensation: $29.50/hour - $33.00/hour Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

Requirements High school diploma required; Associate's or Bachelor's degree in Healthcare Administration, Social Work, Human Services, Nursing, or a related field preferred. Prior case management, care coordination, or social services experience strongly preferred, particularly in home care, private-pay, managed care, or community-based settings. Experience with NYS home care regulations and LHCSA operations preferred. Experience in customer service, hospitality coordination, or premium service roles strongly preferred. Skilled in conflict resolution, scheduling systems, care coordination, and high-pressure decision-making. Strong communication, professionalism, discretion, and client-service orientation. Proficiency with Google Workspace, scheduling platforms (e.g., AlayaCare), and cloud-based documentation systems. Ability to support cross-functional teams and collaborate with clinical, HR, operations, and leadership groups. Customer Service Skills Demonstrates professionalism, accountability, and strong interpersonal skills. Welcomes constructive feedback and actively supports collaboration. Comfortable with independent decision-making, conflict resolution, and high-volume multitasking. Specialized Skills and Technical Competencies Proficient in Google Workspace and cloud-based documentation systems. Experienced with scheduling platforms (e.g., AlayaCare). Familiarity with case management principles, care coordination models, and community resource navigation. Knowledgeable in home care compliance standards, EVV, and LHCSA operations. Salary Description $24-$26

Job Description Accessible Academics in Buffalo, NY is looking for a full-time transition coordinator to join our team. You will work in a collaborative environment that is dedicated to making a difference in the lives of young adults with disabilities. The hours are flexible and work is primarily remote, with occasional attendance at vendor events or in-person meetings to share our mission with community partners. We are a small, growing agency, so this is a great opportunity to make a lasting impact. We offer generous benefits, such as unlimited PTO, 401k, technology stipend, mileage reimbursement, and medical benefits. To apply, visit: ******************************************************* Responsibilities Develop relationships with local high schools, post-secondary institutions, and other local agencies to develop a pipeline of student referrals Participates in the development of student recruitment and retention plans, strategies, and written materials Conducts presentations and attends marketing events as a vendor for the purpose of sharing information about agency services and recruiting new students Develops and sends out marketing materials, maintains organization weekly blog and social media accounts, and other marketing duties as assigned Onboard new students and provide transition counseling to students and families Conduct initial and ongoing vocational, life, and academic skills assessments as part of the new student on-boarding process Develop a transition plan for each student including vocational interests, behaviors, and readiness, and make specific recommendations for students' transition from high school, through post-secondary credential attainment, and into employment in the community Link students to outside agencies as needed Oversee the programming of each student to ensure that students are making adequate progress towards completing their transition plan Build a network of relationships with local businesses and non-profits in the community for potential volunteer, internship, or job placement of students Receive instructor certification in training programs, maintain current certifications, and train new staff Engage in professional development opportunities to remain current in the field of transition planning and admissions counseling Communicate with families and students and support our Coaching services as needed Other duties as assigned Qualifications Bachelor's degree; at least 2 years of experience directly related to the duties and responsibilities specified Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. We are looking forward to hearing from you.

Job DescriptionDescription: Venture Forthe is a premier home and community-based care agency serving individuals across multiple states, built on the belief that every person deserves the right to remain independent and in control of their own choices. We proudly advocate for the needs, preferences, and goals of those we serve, empowering each individual to shape their own path at every stage of life. Make an impact. Elevate the client experience. Lead our new concierge service line! We are currently seeking a Concierge Care Coordinator in our Niagara Falls, NY area to support day-to-day scheduling needs while launching and managing our new Concierge Private-Pay Personal Care Aide Program. This role blends coordination, client experience, and service-line development, perfect for someone who loves organization, problem-solving, and delivering exceptional care. What You'll Do Manage complex daily scheduling to ensure seamless continuity of care Provide high-touch support for private-pay concierge clients, similar to case management Coordinate appointments, transportation, and community linkages Build workflows and help develop the agency's new concierge service line Support recruiting and onboarding of Concierge PCAs Ensure a premium, personalized client experience Serve as a central point of contact for clients, caregivers, and community partners Light work: exerts up to 20 lbs occasionally; primarily sedentary with substantial computer- and phone-based tasks. Hours: Monday-Friday, 9:00am-5:30pm Location: Office Why This Role Matters You'll be at the forefront of shaping a growing service line-supporting clients who need a higher level of responsiveness, personalization, and coordination across the care continuum. We offer a full benefits package including health insurance with employer contribution) vision insurance, dental insurance, short term disability supplement, critical illness, FSA/DCA, Health Saving Account, Employer Assistance Program , hospital indemnity, Employee Discount Programs PTO, 401k w/ match, and more, plus room for growth and advancement! Venture Forthe Inc. is an Equal Opportunity Employer and prohibits Discrimination and Harassment of any kind. Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Requirements: High school diploma required; Associate's or Bachelor's degree in Healthcare Administration, Social Work, Human Services, Nursing, or a related field preferred. Prior case management, care coordination, or social services experience strongly preferred, particularly in home care, private-pay, managed care, or community-based settings. Experience with NYS home care regulations and LHCSA operations preferred. Experience in customer service, hospitality coordination, or premium service roles strongly preferred. Skilled in conflict resolution, scheduling systems, care coordination, and high-pressure decision-making. Strong communication, professionalism, discretion, and client-service orientation. Proficiency with Google Workspace, scheduling platforms (e.g., AlayaCare), and cloud-based documentation systems. Ability to support cross-functional teams and collaborate with clinical, HR, operations, and leadership groups. Customer Service Skills Demonstrates professionalism, accountability, and strong interpersonal skills. Welcomes constructive feedback and actively supports collaboration. Comfortable with independent decision-making, conflict resolution, and high-volume multitasking. Specialized Skills and Technical Competencies Proficient in Google Workspace and cloud-based documentation systems. Experienced with scheduling platforms (e.g., AlayaCare). Familiarity with case management principles, care coordination models, and community resource navigation. Knowledgeable in home care compliance standards, EVV, and LHCSA operations.

Our office, Precision Endodontics - Williamsville, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) Able to work Monday - Friday from 7:30am-4:40pm or 8:00am-5:00pm As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 3 years of proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$23-$26 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

This job captures all inbound phone inquires for utilization management review from providers and pharmacies. The incumbent assesses the verbal request, critically thinks through the inquirer's concerns which may require research to fulfill the call, such as verifying benefit coverage, creation of a prior authorization case in Highmark's Utilization Management system for Prior Authorization clinical review, status research, etc. Ensures all accurate information is verified and entered at the onset of the process to ensure adherence to all regulatory compliance requirements and service level agreements. This role may be required to make outbound calls, triage cases, and/or build cases if inventory levels require support. **ESSENTIAL RESPONSIBILITIES** + Handle all inbound phone requests from providers or pharmacy for all inbound Prior Authorization requests.Use multiple software systems and various resource sites to determine member plans and requirements while gathering all appropriate documentation including verification of benefit eligibility. Ensure conversation highlights are captured within the system.If required, build cases in the utilization management system. + Utilize critical thinking to ensure call is being appropriately responded to while gathering all required documentation.Appropriately evaluate call and determine if de-escalation is required. + Ensure accuracy of data entry to prevent compliance and/or downstream process issues. + Other duties as assigned or requested **EDUCATION** **Required** + High School Diploma/GED **Substitutions** + None **Preferred** + None **EXPERIENCE** **Required** + 3 years of customer service experience + 1 year of healthcare industry experience **Preferred** + None **LICENSES AND CERTIFICATION** **Required** + None **Preferred** + None **SKILLS** + Possess good written and oral telephonic communication skills + Ability to navigate through multiple systems simultaneously + Knowledge of administrative and clerical procedures and systems such as word processing, managing files and digital fax + Ability to interact well with peers, supervisors, and customers + Problem-Solving + Knowledge of principles and processes for providing customer service.This includes customer needs assessment, meeting quality standards for services **Language (Other than English)** None **Travel Required** 0% - 25% **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS** **Position Type** Office-Based Teaches / trains others regularly Frequently Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Occasionally Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $20.31 **Pay Range Maximum:** $29.53 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J272804

Elderwood at Hamburg is seeking a Registered Nurse (RN) to join our clinical team as a MDS Nurse. An MDS (Minimum Data Set) nurse, or nurse assessment coordinator, collects and assesses information for the health and well-being of residents in Medicare- or Medicaid-certified nursing homes. Following federally-mandated procedures and using the MDS process, the nurse monitors residents' health and well-being from the time of admission through the end of their stay. This work also requires the planning, documentation and submission of the compiled information. It calls for creative problem solving and attentive communication with staff, residents and their families, to ensure that personal, health and administrative concerns are being addressed. Most MDS nurses work in nursing homes, but some are employed in other Medicare- or Medicaid-certified facilities. The MDS Nurse supports the MDS/PPS Coordinator in completion of PPS and/or OBRA assessments for both subacute and long-term care as required as well as any additional departmental tasks designated by MDS/PPS Coordinator as needed. This is a days position. LPNs with the right experience will be considered. Join Our Team Are you looking for a new start? A great opportunity awaits with Elderwood! Employee Perks! 401K Retirement Plan with Company Match, Free On-Site Parking, Free Uniforms, Generous PTO & holiday package, Increased Wages, Life Insurance, Medical, Dental, and Vision insurance, Point-earning employee reward program: redeem for prizes!, Substantial employee referral program, Tuition reimbursement program Responsibilities MDS RN - Essential Job Functions: Accurate and timely completion and submission of Minimum Data Set (MDS). Compliance with Federal and State requirements, and facility policies. Actively participate in utilization management processes, including PDPM and state case mix process. Conducts resident interviews. Compile, monitor and audit clinical documentation. Communicate clinical issues to appropriate clinicians . Supports and assists MDS/PPS Coordinator as directed. Demonstrates knowledge and understanding of all policies and procedures and ability to reference them. Utilizes electronic timekeeping system as directed. Recognizes and follows the dress code of the facility including wearing name tag at all times. Follows policy and procedure regarding all electronic devices, computers, tablets, etc. Supports and abides by Elderwood's Mission, Vision, and Values. Abides by Elderwood's businesses code of conduct, compliance, and HIPAA policies. Performs other duties as assigned by supervisor and/or Elderwood Administrative Services Clinical Reimbursement Department Qualifications MDS RN - Qualifications: RN licensure preferred, with current license in state employee Prior experience with MDS 3.0 preferred Long Term Care experience preferred Excellent verbal and written communication skills Self-motivated, highly organized, and dedicated Willing to train the right candidate Elderwood expects all current and new employees to be vaccinated against COVID-19. If hired, you will be required to provide proof of vaccination. Employees may request a medical exemption from vaccination. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

FIND YOUR FUTURE We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration. The Intake Coordinator will assist in the various activities of the pharmacy operations not requiring the professional judgment of the pharmacist. The Intake Coordinator will be primarily responsible for intake of new prescriptions and referrals, triage, benefits investigation, and authorization assistance. Signing Bonus: This position will be granted a $1000 bonus to be paid upon completion of 6 months of service with the company Qualifications High school diploma or GED required. One (1) year of experience working in a high-volume pharmacy or health insurance company handling prior authorizations required; OR six (6) months as a temporary associate in the Patient Care Specialist role or Reliance Operations & Compliance department. National Pharmacy Technician Certification (CPhT) preferred. Experience working with online claims processing system preferred. Effective oral and written communication skills and an aptitude for working with other health care professionals. Proven examples of displaying Reliance values: Collaborative, Accessible, Results-Oriented, Empowering, and Supportive. Essential Accountabilities Answer patient and provider inquiries about benefit investigation, prior authorizations, referrals, and order status, through incoming and outgoing calls. Act as a liaison between patients, providers, and the insurance companies, and facilitate communication between patients and doctors, medical staff and administrative staff. Manage incoming prescriptions for new patients and incoming referrals from providers and other pharmacies. Benefit investigation. Prior authorization assistance, facilitation, and follow up. Triaging of prescriptions. Manage inbound fax requests and facilitate distribution of request in a timely manner. Maintain patient records, filing, and documentation duties. Data entry. Follow up with offices and patients in a timely manner to ensure a quick turnaround time for prescription. Work as a team member within the patient services department and all other departments to promote information sharing and continuous process improvement. Must function in strict accordance with standard, written procedures and guidelines with deviation approved by the supervising pharmacist. Immigration or work visa sponsorship will not be provided for this position Hiring Compensation Range: $21.00 - $23.00 hourly Compensation may vary based on factors including but not limited to skills, education, location and experience. In addition to base compensation, associates may be eligible for a scorecard incentive, full range of benefits and generous paid time off. The base salary range is subject to change and may be modified in the future. As an Equal Opportunity / Affirmative Action Employer, Independent Health and its affiliates will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship and immigration status, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Click here for additional EEO/AAP or Reasonable Accommodation information. Current Associates must apply internally via the Job Hub app.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment-every time” Be Purpose-Built: We create spaces and programs that respect clients' individuality and opens access. We strive to meet the individual where they're at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY Care Coordinators work in collaboration to ensure that Health Home consumers receive comprehensive care coordination. As part of the Children's Health Home Team, the Care Coordinator is responsible for managing all aspects of care for child & family Health Home consumers which includes tracking and arranging appointments, working in partnership with treatment providers, offering consumer advocacy and education, and coordinating other aspects of the consumer's community services. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. Coordinate all services for assigned children's caseload dependent on assessment of needs (High, Medium, or Low). Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices. Administer CANS and utilize HCS (Health Commerce System), (MAPP & UAS) assessment tools and utilize results to link to additional needed services (Level II). Regularly obtains and documents consent on the DOH 5201 and DOH 5055 forms as appropriate. Promote client rights and access to social service, social security, mental health, and other support services. Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care. Complete crisis plan with all client on assigned caseload and review with client and their caregivers at least annually. Conduct regular case review with client and members of the client's care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals. Complete the monthly Children's Billing Questionnaire for each client on their assigned caseload by the last business day of each month. Coordinate care across the system including help in utilizing resources, accessing health related services, and overcoming barriers to clients obtaining needed medical care and social services. Work directly with clients, family/caregivers, and discharge planners to assist in transition planning. Assist client and caregivers with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation. Work closely with the interdisciplinary care team including primary care providers, MCO, medical specialists, mental health providers, residential services, substance abuse treatment program, etc. Work collaboratively with schools and other educational providers to ensure client's needs are met. Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program. Conduct timely follow-up with inpatient facilities and local emergency rooms upon client admission, coordinate with discharge planners, and ensure client linkage to after care with primary care provider and specialists. Provide culturally appropriate and sensitive care coordination services to our diverse population, including the use of language line and other translation services and advocate for language access with providers. Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter. Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES. Maintain on-going communication with program manager about their assigned caseload and seek out supervisory support when needed. Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. Identify and apply appropriate role definition and skilled boundaries. QUALIFICATIONS Education and Experience: Bachelor's Degree in relevant discipline required; social work or other behavioral related area preferred. 2 or more years' experience with community-based client services or equivalent. Knowledge, Skills & Abilities: Experience in care coordination/ care management highly preferable. Familiarity with electronic health record management system a plus. Familiarity with community linkage resources helpful. Ability to effectively provide care management services, responding supportively and with persistence to the client families and demonstration of an understanding of the community and available resources. Willingness to work within the community, complete home visits and directly transport clients. Ability to occasionally work outside normal work hours to meet client / outreach needs. Capacity to use Microsoft Office Word and Excel databases, as well as web-based health information systems. Competencies: Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one. Time Management - Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively. Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity) Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. WORKING CONDITIONS Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services. Must have access to a reliable vehicle, possess a valid, clean NYS driver's license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000. Flexible hours, including days and some evenings, late nights, and weekends. PHYSICAL REQUIREMENTS Light physical activities and efforts required working in an office environment. Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents. Auditory acuity sufficient to communicate with staff and others by phone and in person. Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS Competitive salary of $23.00 to $25.00 per hour, commensurate with experience and qualifications. Health, Dental, and Vision insurance. Accrued Paid Time Off (PTO) of 4+ weeks. 401k retirement plan with agency contribution of 4%. 13+ observed holidays annually. Early close on Fridays. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description: Care Coordinator Purpose: The Care Coordinator will provide coordinated care to patients by developing, monitoring, and evaluating interdisciplinary care. Orients and educates patients and their families by meeting them; explaining the role of the patient care coordinator; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements. Develops interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process. Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations. Respects patients by recognizing their rights; maintaining confidentiality. Maintains quality service by establishing and enforcing organization standards. Maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Assists all patients through the healthcare system by acting as a patient advocate and navigator. Complete home visits as needed to further evaluate patient needs and home life circumstances. Initiate referrals for services that are assessed as needed. Participates in Patient-Centered Medical Home team meetings and quality improvement initiatives. Supports patient self-management of disease and behavior modification interventions. Contributes to team effort by accomplishing related results as needed. Performs other duties as assigned Education/Skills/Qualifications: Bachelor's Degree in Public Health, Nursing, and Behavioral Sciences preferred or combination of Associates Degree and relevant experience. Self-disciplined, energetic, passionate, innovative One year ambulatory or public health experience is preferred Excellent interpersonal and communication skills required Leadership and organizational skills essential Bilingual especially in Spanish is preferred Computer literate Demonstrate sound judgment, decision-making, and problem-solving skills Knowledge of medical office practices, procedures, and equipment Knowledge of problem-oriented record-keeping Correct English usage, spelling, and grammar Confidence to communicate and outreach to other community healthcare organizations and personnel Knowledge of community resources The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability, or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Department: Nursing Salary/Hourly $52,345.31 Annual AAECC FT Applications must be submitted by 11:59 PM the evening before the posting closing date. Please note that the posting will close at midnight (12:00 AM) on the posting closing date. JOB DESCRIPTION DISTINGUISHING FEATURES OF THE CLASS: This work involves assistance to the Executive Dean of Nursing in the planning, coordinating and supervising of varied administrative activities at the departmental level of the College. Under the supervision of the Executive Dean of Nursing, assists with all administrative and academic functions within the Nursing Department. Exercises supervision over lower-level personnel. Does related work as necessary. TYPICAL WORK ACTIVITIES: * Coordinates orientations * Coordination of required nursing entrance exam * Coordinates third party exams * Works closely with the office of the Registrar in coordinating registration periods, transcripts inquiries and transfer credit evaluations; * Cooperates with the Executive Dean of Nursing in compliance with accreditation reports and standards * Coordinates with the Executive Dean of Nursing in processing nursing students * Coordinates with the Executive Dean of Nursing in finalizing cohorts * Provides clinical coordinator reports required for on boarding for required clinical placements * Provides personal, social and academic advisement to students; * Initiates and assists faculty advisement, midterms and final advisement * Provides specialized recruitment activities for target populations; * Acts as a liaison between the Executive Dean of Nursing Administers, faculty, students and staff * Survey coordination to ensure compliance with accrediting bodies * Assists the Executive Dean of Nursing with the development of grant and budget proposals; * Other work activities as directed KNOWLEDGE, SKILLS AND ABILITIES: Candidates must be able to demonstrate awareness and sensitivity towards promoting an inclusive and diverse learning environment. Ability to plan, develop and implement thorough knowledge of general education, nursing practice, nursing education and nursing accreditation standards; academic standards and programs under supervision; Ability to coordinate activities of others, such as faculty and staff; good knowledge of the organizational needs of the College; Ability to work well with others; Sound professional judgment; Tact; Physically capable of performing the essential functions of the position with or without reasonable accommodation. Demonstrates a commitment to fostering and advancing a diverse and inclusive work force. MINIMUM QUALIFICATIONS: Graduation from a regionally accredited four (4) year college or university with a Bachelor's Degree, (Master's Degree preferred) and three (3) years of health science administrative experience, five (5) years in an accredited health science program. SPECIAL REQUIREMENTS: Official transcripts will be required for successful candidates within 30 days of hire. Contact Human Resources at ************** with any questions. Our mission to offer quality education includes exposing our students to a diverse range of cultures, experiences and expertise. At SUNY Erie Community College, we value diversity and encourage applicants from all backgrounds to apply. Notice of Non-Discrimination SUNY Erie Community College does not discriminate in admission, employment, or in the administration of any of its policies and programs on the basis of race, color, religion, national origin, age, sex, gender, gender expression, gender identity, pregnancy, disability, sexual orientation, familial status, military status, domestic violence victim status, predisposing genetic characteristics, veteran status, criminal conviction, or any other characteristics protected by law. This applies to all students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting the Civil Rights Compliance Officer listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited. The following individual has been designated to handle inquiries regarding the College's non-discrimination policies: Civil Rights Compliance Officer Human Resource Department North Campus 6205 Main Street Williamsville, NY 14221 ************** For further information on notice of non-discrimination, please contact: New York Office United States Department of Education Office for Civil Rights, 32 Old Slip 26th Floor, New York, N.Y., 10005-25010; Tel **************; Email: ******************.

Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life.

Job Description WHO WE ARE LOOKING FOR Spectrum Vision Partners (SVP) and OCLI Vision (OCLI) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time. We want to build a great team that helps us focus on delivering exceptional eye care: the kind of team people want to be a part of, and the kind of team we can't live without. We want to learn more about you and the kind of team culture you can help us create. We're interested in your relevant skills and what you can do. We're even more interested in your positive attitude and flexible mindset! We promote from within and offer medical, dental and vision coverage with a matching 401K and generous PTO! THE OPPORTUNITY AT HAND We are looking for passionate and empathetic people to join our team as Assistant Surgical Coordinators. Our Assistant Surgical Coordinators are responsible for ensuring that patients? surgeries are authorized and that records are complete and accurate. This includes contacting insurance companies, verifying patient information, and cross-training in other related areas. You will play a vital role in the patients experience with OCLI and in helping our doctors to diagnose and treat eye disorders. OUR EXPECTATIONS OF YOU Ensures that all authorizations and pre-certifications are obtained to expedite reimbursement. Contacts insurance companies via telephone, facsimile, and computer; Exchanges all correspondence necessary to authorize surgery. Maintains current knowledge of insurance company requirements, medical terminology, and diagnosis and procedure codes. Verifies patient information as appropriate and obtains any missing information. Reviews record and physician forms for completeness. Coordinates surgery related paperwork and authorization information with the appropriate ASC or Hospital, and the Central Business Office. Communicates to all involved parties any unusual circumstances involving patient insurance benefits, coverages, or requirements. Cross trains into other areas; including front desk and serves as primary back-up for Surgical Coordinator. Always maintains professional demeanor with patients, physicians, and co-workers. Observes strict patient confidentiality. WHAT YOU'LL NEED TO SUCCEED You are an excellent communicator - both verbally and written. You are outgoing, you love the idea of interacting with patients every day. You are comfortable providing white glove service and responding quickly to our patient's needs. You are a dependable problem solver - You're the one people call to keep cool in stressful situations. You have a positive, can-do attitude and work well in collaborative environments. You're flexible - you roll with the punches and easily accept change. You're knowledgeable in ocular pharmacology such as anesthetics, steroids, antibiotics, mydriatics and cycloplegics, epinephrine, miotics and non-steroidal anti-inflammatories is a PLUS, but not a requirement. While performing the duties of this Job, the employee is regularly required to stand; walk and use hands to finger, handle, or feel. The employee is frequently required to sit. The employee must occasionally lift and/or move up to 10 pounds. WHO WE ARE Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we are also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime. With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-Center, New Vision Cataract Center, AIO, and others. At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all our team members to uphold these commitments.