Ambulatory care coordinator jobs in Chesapeake, VA - 25 jobs

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. Sunday- Thursday 8:00am-5:00pm The Post Acute Care Coordinator on our Complex Care Team (CCT) is responsible for providing administrative support for the transitional care team. This team includes one or more physicians, nurse practitioners, nurse case managers, and social workers dedicated to improving the care of patients transitioning from acute care hospitals to post-acute care facilities and to home. The team's mission is to improve these transitions in care and prevent the need for repeat hospital admissions. Closely collaborates with the Transitional Care Team members, primary care providers. Daily responsibilities will include identification and tracking of patients admitted to hospitals and other care facilities, tracking of a high-risk subset of patients after they return to their homes, remote medical record retrieval, review and documentation, post discharge telephone calls, appointment scheduling, planning and tracking of team member activities including hospital and home visits, remote coordination of patient care, and direct communication with primary care providers. This position will also provide opportunities to build relationships with local physicians and leaders in hospitals, post-acute facilities, and primary care clinics. Other key relationships include hospital case managers, hospitalists, physician specialists, skilled nursing and rehabilitation facility staff. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Responsible for transition of care planning and serve as the hub, in collaboration with the case manager, for distribution of treatment plan to community based service providers post discharge. * Documents all aftercare and transition information in member record. * Secures discharge and transition plans from discharging facilities and evaluating plans to ensure compliance with clinical and quality requirements. * Serves as a bridge between inpatient and outpatient treatment providers. * Notices health plan partner of all inpatient admissions and discharges and engaging health plan staff in discharge planning activities as needed in conjunction with the assigned care manager. * Works with care management staff to secure required release of information to allow for coordination with and notification to primary care physician and other specialty providers for members transitioning into our out of inpatient levels of care. * Identifies community resources and services to improve program effectiveness and quality. * Other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: * High Level of proficiency with Microsoft Office Suite, including intermediate Word, Excel & PowerPoint skills. * Strong interpersonal, communication and critical thinking skills are required. * Ability to work autonomously is required. * Fluent in English. EDUCATION AND EXPERIENCE CRITERIA: * Bachelor's degree in related field. * Two (2) to three (3) years general health care business administration experience in a hospital or post-acute setting. * EMR experience required PAY RANGE: $20.2 - $28.83 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Gates House, a community of Navion Senior Living, is seeking a Memory Care Coordinator (Med Tech) to join its rapidly growing team. Our Memory Care Coordinator is responsible for the overall management of 12 apartments. You will assist in maintaining a resident's health and well-being in a home-like safe environment. We are looking for an experienced, energetic, take-charge leader who will ensure that our residents are engaged every day. This is a Full-Time Opportunity! You must have a current Med Tech certification to apply! Gates House has partnered with Tapcheck, revolutionizing the way team members get paid! Join our amazing team and be part of a groundbreaking mobile app that allows team members to access their earned wages instantly. Say goodbye to waiting for payday and the stress of financial instability. With Tapcheck, we believe in empowering team members and giving them more control over their finances. With our innovative technology and user-friendly interface, we are reshaping the world of payroll! Responsibilities Provide direct resident services and medication management when needed. Responsible for the scheduling and supervision of resident care staff. Coordinates and monitors the completion of daily assignments. Responsible for the development of programming that meets the specific needs and abilities of residents residing in Memory Care. Responsible for ensuring that personalized Memory Boxes are in place for each resident. Works with Activities Coordinator to provide supervision and support for activities and outings. Responsible for the completion/updating of resident service plans to reflect the specific needs/abilities of each resident. Demonstrate ability to manage and respond appropriately to resident behaviors. Communicate with physicians/other health care providers regarding the resident's health status when appropriate. Maintain accurate and complete resident documentation. Schedule tests ordered by the physician, assist residents in scheduling medical appointments and transportation. Demonstrate competency in all areas of medication administration. Maintain current knowledge of state regulations and community policies. Assist with orientation and education of resident care staff. Responsible for the evaluation and discipline of resident care staff. Maintain current knowledge of the community's fire safety procedures, including the correct use of the fire alarm system. Able to follow the designated plan of action in the event of a fire or other emergency. Conduct/coordinate departmental meetings/trainings sessions. Address resident/family complaints related to non-clinical issues. Demonstrate courteous, polite and friendly attitude with residents, families, visitors and co-workers. Requirements Experience or training in an equivalent setting preferred. MedTech certification General understanding of and concern for the needs of seniors. Aptitude and previous experience with Alzheimer's and memory impaired residents. Ability to work in an environment conducive to caring for residents without posing a substantial. safety or health threat to self or others. Ability to manage team processes and promote a team environment. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) PTO for full time positions Short- & Long-Term Disability Insurance Life Insurance Career Advancement Opportunities #MTC

To apply via text, text 10090 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Full Time: In office: Monday- Friday 8am - 5pm. Location: Addus HomeCare 4361 Indian River Rd. Chesapeake, VA 23325-3115 At Addus we offer our team the best: Medical, Dental and Vision Benefits Monthly Bonus Daily Pay Continued Education PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client s care plan is followed and client services are not interrupted. Contacts care providers and clients to provide service updates Conducts monthly client wellness calls and conducts home visits as required Provides thorough, complete follow-through on escalated client complaints and theft claims Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company s policies and guidelines Ensures the appearance of the branch s open environment is professional: neat, clean, orderly and generally free of clutter Maintains a high degree of confidentiality at all times due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: Must have high school diploma or equivalent. 1 year of Industry experience required Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 10090 to ************. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR

To apply via text, text 10090 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Full Time: In office: Monday- Friday 8am - 5pm. Location: Addus HomeCare 4361 Indian River Rd. Chesapeake, VA 23325-3115 At Addus we offer our team the best: * Medical, Dental and Vision Benefits * Monthly Bonus * Daily Pay * Continued Education * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Essential Duties: * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. * Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Contacts care providers and clients to provide service updates * Conducts monthly client wellness calls and conducts home visits as required * Provides thorough, complete follow-through on escalated client complaints and theft claims * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines * Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency * Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements * Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: * Must have high school diploma or equivalent. * 1 year of Industry experience required * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 10090 to ************. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR

Job DescriptionWe are Local Infusion. Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience, technology, and clinical integration allows us to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes. Through a blend of patient-centered design and a people-first team culture, Local Infusion puts the "local feel" of community, comfort and connection back into the patient and provider experience. At our care centers, all patients-and our team-can feel truly supported, every step of the way. What We're About We're a team of innovators, clinicians, and technologists on a mission to improve outcomes for patients, save time for physicians and make infusion therapy more affordable for everyone involved. Our mission is to transform the infusion care industry, because patients deserve better. Ownership-Takes initiative, being accountable and caring about the outcome Excellence-Do what it takes to raise the bar, being an example for our colleagues, patients and partners Curious & Inquisitive- Always seek to gather information and knowledge, and understand the way Find A Way- There will be obstacles, but we find a way, even when there isn't a defined road forward It's a Marathon, not a Sprint - We have large problems to solve, and they won't be solved overnight. We are persistent every day. Urgent - We move quickly and with purpose. Patients are waiting, and our work matters. We're looking for an Insurance & Intake Coordinator -- an "Infusion Guide" -- who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company's growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy. This is a Full-Time position that will be located onsite whenever patients are scheduled. This role will be primarily based in Virginia Beach, VA. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload. In this role, you will: Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients Communicate referral process and status to patients in a customer-centric way Openly communicate with referring/prescribing providers Assist in maintaining medical inventory and office supplies Dedicated 6 week training plan to help you succeed in your role Here's what we're looking for: Passion for Patient Care, and Delivering Exceptional Patient Experiences Health Care Experience Required Prior Experience in Infusion is Preferred Insurance Prior Authorization Experience Medical Terminology Experience Overall Medical Insurance Experience Ability to quickly grasp new apps Experience and strong familiarity utilizing Electronic Health Records (EHR) systems The Local Infusion Way Local Infusion is a respectful and upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious, but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies. As part of our team, full-time employees get: Salary starting at $25/hr Medical, dental, and vision insurance through our employer plan Short- and long-term disability coverage Matching 401k 15 Days PTO - and we want you to take it! Competitive paid parental leave and flexible return to work policy Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. Sunday- Thursday 8:00am-5:00pm The Post Acute Care Coordinator on our Complex Care Team (CCT) is responsible for providing administrative support for the transitional care team. This team includes one or more physicians, nurse practitioners, nurse case managers, and social workers dedicated to improving the care of patients transitioning from acute care hospitals to post-acute care facilities and to home. The team's mission is to improve these transitions in care and prevent the need for repeat hospital admissions. Closely collaborates with the Transitional Care Team members, primary care providers. Daily responsibilities will include identification and tracking of patients admitted to hospitals and other care facilities, tracking of a high-risk subset of patients after they return to their homes, remote medical record retrieval, review and documentation, post discharge telephone calls, appointment scheduling, planning and tracking of team member activities including hospital and home visits, remote coordination of patient care, and direct communication with primary care providers. This position will also provide opportunities to build relationships with local physicians and leaders in hospitals, post-acute facilities, and primary care clinics. Other key relationships include hospital case managers, hospitalists, physician specialists, skilled nursing and rehabilitation facility staff. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Responsible for transition of care planning and serve as the hub, in collaboration with the case manager, for distribution of treatment plan to community based service providers post discharge. Documents all aftercare and transition information in member record. Secures discharge and transition plans from discharging facilities and evaluating plans to ensure compliance with clinical and quality requirements. Serves as a bridge between inpatient and outpatient treatment providers. Notices health plan partner of all inpatient admissions and discharges and engaging health plan staff in discharge planning activities as needed in conjunction with the assigned care manager. Works with care management staff to secure required release of information to allow for coordination with and notification to primary care physician and other specialty providers for members transitioning into our out of inpatient levels of care. Identifies community resources and services to improve program effectiveness and quality. Other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: High Level of proficiency with Microsoft Office Suite, including intermediate Word, Excel & PowerPoint skills. Strong interpersonal, communication and critical thinking skills are required. Ability to work autonomously is required. Fluent in English. EDUCATION AND EXPERIENCE CRITERIA: Bachelor's degree in related field. Two (2) to three (3) years general health care business administration experience in a hospital or post-acute setting. EMR experience required PAY RANGE: $20.2 - $28.83 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Performs responsible support work coordinating home delivered meals (HDM), compiles complex statistical reports for meal services and responsible for volunteer recruitment, engagement, training, and recognition for all wellness programs. Work is performed under general supervision, reporting to the Wellness Manager. Requirements Program Coordination & Service Delivery * Coordinate with the In-Home Services (IHS) department to ensure the provision of HDM services to eligible homebound seniors. * Receive and review HDM referrals from IHS and forward information to appropriate meal vendors. * Maintain consistent communication with IHS regarding client updates, changes, and service needs. * Communicate directly with program participants regarding service status, delivery concerns, and updates. * Maintain ongoing contact with meal vendors regarding meal counts, delivery adjustments, and special dietary needs. Data Management & Reporting * Maintain accurate participant files and service documentation within the Peer Place database. * Generate monthly HDM reports and support data analysis for monitoring and compliance. * Provide HDM program data to leadership for budgeting, grants, and special projects. * Conduct annual customer satisfaction and participant interest surveys. Vendor Oversight & Compliance * Ensure that meal vendors are monitored annually per state nutrition guidelines. * Oversee the Senior Farmers Market Nutrition Program (SFMNP). * Disseminate health, nutrition, and wellness education materials. * Ensure agency and program guidelines are consistently met. Volunteer Coordination & Engagement * Support volunteer recruitment, onboarding, and supervision related to HDM. * Communicate with volunteers to ensure proper placement and satisfaction. * Assist with volunteer recognition efforts. Other Responsibilities * Perform other tasks as assigned. KNOWLEDGE, SKILLS AND ABILITIES * Knowledge of nutrition and wellness resources to support the senior population. * Knowledge of the principles and practices used in kitchen sanitation; safety measures used in food handling and equipment care and cleaning. * Candidate must be proficient in Microsoft Office to include Excel. Must have superior data entry skills as well aptitude for learning industry specific software. WORKING ENVIRONMENT Primarily office-based position, with remote work available as needed, with regular interaction among internal departments, meal vendors, community partners, volunteers, and program participants. The role requires routine use of computer systems, databases, and office technology, as well as occasional fieldwork for vendor monitoring, participant engagement, meetings, and special events. Duties may involve lifting or transporting program materials and supplies as needed. Overall, the work environment requires adaptability, attention to detail, and the ability to manage shifting priorities. EDUCATION AND EXPERIENCE * Associate's Degree in health, business, management, public administration or related field from an accredited college or university required. * Must possess a valid Virginia driver's license.

About Us Signature HealthCARE of Norfolk is a 169-bed facility that offers a wide array of services from short-term rehabilitation to traditional long-term care. It is our mission as a family-based organization to revolutionize the healthcare industry through a culture of resident centered healthcare services, personalized spirituality, and real quality of life initiatives. Signature HealthCARE is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions. We are committed to advancing person-directed care and quality outcomes. Many of our facilities continue to receive high performance ratings and accreditations. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report, we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry. Overview The ideal MDS Candidate is very detailed orientated, organized, self-motivated, while still being bedside for resident assessment and meeting with families. How you Will make a difference * Collect information to complete the MDS using the medical record, bedside assessment, and staff, resident and/or family interviews. * Participate in Daily PPS meetings, weekly Medicare meetings, and month end meetings to assure federal billing requirements are met. * Review Plan of Care at least quarterly and with each Comprehensive Assessment to assure changes during the quarter are included and updated. What you Need to make a Difference * Licensed Practical/Vocational Nurse with required current state licensure. * Minimum three (3) years of clinical experience in a health care setting; long-term care setting preferred. * Minimum one (1) year of MDS experience. * EXCELLENT WORK-LIFE-BALANCE NO CALL ROTATION OR WEEKEND REQUIREMENT* MDS GROWTH TRACKS AVAILABLE Our exceptional Benefits Package and Signature Perks include the following and more! * Medical, Dental and Vision - Voluntary Life/Disability * 401(K) and Roth 401(K) * Tuition Forgiveness/Education Reimbursement * Pay Advance and Next Day Pay! * Paid Time Off (PTO) * Our Signature Inspire Foundation offers stakeholder emergency assistance and comprehensive scholarship opportunities * Reward & Recognition Program (HEART) * Vital Links At Signature HealthCARE, our team members are permitted - no, encouraged - to employ their talents and abilities to solve problems. Our culture is built on three distinct pillars: Learning, Spirituality and Intra-preneurship. Each pillar has its own staff and initiatives, ensuring that our unique culture permeates the entire organization. Come see what the revolution is all about! Signature HealthCARE is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran and other protected categories

Newport News, Virginia This individual will work in the ED. Hours: 3p-11p Works under the supervision of the Manager/Director and is responsible for working in collaboration with the healthcare team to coordinate the care and service to patients across the continuum of care, promotes effective utilization and monitoring of healthcare resources and assumes a leadership role with the interdisciplinary team to achieve optimal quality, clinical and resource outcomes. Works under the direction of the leadership team to provide a comprehensive range of services or clinical care associated with and in accordance with standards of excellence established by Riverside Health system and facility goals and strategic plans. What you will do Demonstrates the ability to build trusting, collaborative relationships staff, peers, physicians and other disciplines/ancillary services. In addition, capable of completing the problem solving cycle from identification to problem resolution so as to maximize opportunity or minimize problem. Demonstrates behaviors that reflect “commitment to my co-worker”. Completes the discharge planning process to coincide with the patient's readiness for discharge. Admission assessment w/ readmission assessment completed at admission and during reassessment. Performs standard work that focuses on disease specific interventions for improved outcomes based on evidence based criteria. Communicates discharge plan of care and any changes in the plan to patient, family, and all other appropriate healthcare professionals. Seeks to attain knowledge and competency that reflects current understanding of clinical practice, guidelines and measures promoting the mission, vision and values of RHS. Provide timely assessment and evaluation of individualized plans of care that are interdisciplinary and communicated through continuum. Applies standard work for improved quality and safe transitions. Assists co-workers, physicians and team members, with the care of their customers; addresses customer's needs regardless of assignment. Assists others to complete tasks when necessary. Strives to meet/exceed the needs of the facility's customers/patients demonstrating behaviors characteristic of the "RESPECT" program. Qualifications Education Bachelors Degree, Sociology/Social Work (Required) Masters Degree, Sociology/Social Work (Preferred) Experience 3-4 years Social work experience in a clinical setting (Required) Licenses and Certifications Licensed Clinical Social Worker (LCSW) - Virginia Department of Health Professions (VDHP) Upon Hire(Preferred) To learn more about being a team member with Riverside Health System visit us at ****************************************

About Us We are a travel services agency dedicated to creating smooth, personalized, and memorable experiences for our clients. From luxury cruises and resort stays to custom itineraries, our focus is on delivering exceptional hospitality every step of the way. Position Overview We are seeking a highly organized and service-oriented Hospitality Coordinator to join our team. This role is ideal for someone who enjoys helping others, has strong attention to detail, and thrives in a client-focused environment. You will coordinate travel arrangements, support clients with their bookings, and ensure seamless experiences from start to finish. Key Responsibilities Coordinate travel reservations including flights, accommodations, cruises, and excursions Provide personalized service and timely communication to clients Assist with itinerary planning, confirmations, and special requests Ensure accurate documentation and smooth handling of travel logistics Collaborate with team members to maintain high standards of hospitality and service Qualifications Strong communication and organizational skills Passion for hospitality and client care Ability to multitask and manage multiple requests with efficiency Comfortable working with digital tools and booking systems Previous experience in hospitality, travel, or customer service is a plus What We Offer Flexible, remote-friendly work environment Training and professional development opportunities Access to industry certifications and travel perks Growth potential within a supportive team environment

Clinical Services Coordinator, Southeastern Family Project Annual Salary: $77,487 (commensurate with knowledge and experience) Work Schedule: Monday - Friday, 8:00 am - 4:30 pm Unlock the opportunity to make a real difference in your community as the Clinical Services Coordinator for the South-Eastern Family Project (SEFP), a licensed substance disorder residential treatment program serving non-pregnant women, pregnant and recently postpartum women, and their infants. This role offers an exciting chance for a licensed professional, LCSW or LPC, to contribute to a collaborative and team-focused environment. You'll engage directly with women seeking support, applying your expertise to promote health and wellness. With a competitive annual salary starting at $77,487, this position emphasizes excellence and integrity in service delivery. Join a premier provider renowned for its commitment to empathetic care and safety while enjoying a healthy work-life balance that prioritizes your professional growth. You will receive great benefits such as Medical, Dental, Vision, Life Insurance, a Flexible Spending Account, a Competitive Salary, Employee Discounts, and the Virginia Retirement System. Embrace this opportunity to grow in a supportive atmosphere that nurtures your skills and fosters collaboration. Hampton-Newport News Community Services Board: Who We Are Since 1971, the Hampton-Newport News Community Services Board has provided a comprehensive continuum of high-quality, essential, and community-based services to citizens of the Peninsula who are living with mental illness, developmental disabilities, and substance use disorders. The agency is proudly planning the re-opening of the South Eastern Family Project (SEFP) in a newly renovated site. SEFP is licensed both as a 3.5 & 3.1 comprehensive residential treatment program for non-pregnant, pregnant, and recently postpartum women diagnosed with a substance use disorder. Gender specific substance use treatment services are provided in a healthy, stable, and secure residential environment. The program is designed to serve residents based on individual need in a person-centered treatment environment, which encourages stabilization. A holistic approach to prevention, intervention, support, and treatment is provided to foster the physical, emotional, and spiritual well-being of the women and their families. What would you do as a Clinical Services Coordinator As the Clinical Services Coordinator, you will play a vital role in delivering a comprehensive continuum of treatment for non-pregnant, pregnant, and postpartum women living with substance use disorders. SEFP is dedicated to empowering women and their families to lead healthy, addiction-free lives in a supportive, nicotine and drug-free environment. Your responsibilities will include developing, organizing, monitoring, and overseeing therapeutic functions at our gender focused substance use disorder residential facility, ensuring a person-centered approach that promotes stabilization and holistic well-being. You'll facilitate psychiatric assessments and provide essential counseling, education, and healthcare training. Compliance with Medicaid and licensure standards will be paramount, as your expertise will directly impact clients' immediate and long-term health, safety, and independent living skills. What we're looking for in a Clinical Services Coordinator To thrive as the Clinical Services Coordinator, candidates must be licensed as an LCSW-Licensed Clinical Social Worker or LPC-Licensed Professional Counselor, along with at least two years of post-graduate relevant experience. Successful applicants will have extensive experience working with individuals living with substance use disorder, demonstrating empathy and strong clinical skills to navigate sensitive situations effectively. While CSAC certification is preferred, the ability to provide comprehensive psychiatric assessments, counseling, and education is crucial. Proficiency in using necessary software tools for client management and documentation will support efficient service delivery. Strong communication, organizational, and interpersonal skills are imperative, as the role requires collaboration with a team dedicated to improving the lives of women and their families living with SUDs. Knowledge and skills required for the position are: Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC) with 2 years post-graduate related experience. Must have extensive experience working with individuals living with substance use disorder. Will you join our team? If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck! The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

Job Description The Care Transition Coordinator (CTC) plays a pivotal role in facilitating seamless transitions for patients from healthcare facilities to home health or hospice care. This position is responsible for evaluating patient eligibility, coordinating care plans, and ensuring all services-including ancillary needs such as DME and infusion-are arranged in alignment with agency protocols and patient needs. The CTC serves as a liaison between the agency, referral sources, and healthcare providers, ensuring timely communication, documentation, and patient education. By executing strategic outreach plans and managing sales-related administrative functions, the CTC supports market growth, maintains compliance with financial stewardship, and enhances patient satisfaction through personalized, informed care transitions. Responsibilities • Achieve monthly personal production goals and Medicare-certified (MC) admission targets for assigned locations. Manage sales and marketing expenses to ensure financial stewardship and return on investment. • Implement weekly, monthly, and quarterly strategies to increase market share within assigned facilities. • Evaluate patients and physician orders for home care eligibility in accordance with Right of Choice guidelines. • Conduct face-to-face patient transitions to provide agency education and identify the primary care physician responsible for the plan of care. • Present identified patient needs to the Executive Director to obtain branch approval and acceptance. Complete Care Transition Coordinator (CTC) encounter documentation in Home Care Home Base. • Upon patient acceptance, coordinate transfer orders and ancillary services (e.g., DME, infusion). Educate patients on home care or hospice orders and related services received from the referral source. • Ensure all patient needs identified by the referral source are documented and addressed by the agency upon acceptance. • Collaborate with the Executive Director and Clinical Director to promote growth by aligning team efforts with the needs and expectations of referral sources and patients. • Perform sales administration duties including BOA expense entry, adherence to BOA policies and procedures, payroll timesheet submission, participation in weekly 3LS meetings, submission of PTO requests, and attendance at required sales calls and company-provided in-services. Maintain timely communication via phone and email. • Educate patients on the importance of post-discharge physician appointments, obtaining necessary prescriptions prior to discharge, and understanding medication regimens, pharmacy use, and delivery methods. • Act as liaison between the agency and healthcare providers for newly referred patients and existing patients transferred to hospitals from home health services. • Notify discharge planning of active patients transferred from home health to a facility. Coordinate resumption of care with patients prior to discharge when applicable orders are obtained. • Provide follow-up feedback to the case management team on readmission status and non-admitdecisions based on agency-provided information. • Maintain patient confidentiality in accordance with applicable laws and agency policies. • Demonstrate knowledge of agency services, competitive advantages, specialty programs, and Medicare guidelines. Educate medical professionals using appropriate tools and literature. Qualifications • Required: Minimum of one (1) year of experience in home health or hospital-based case management. • Preferred: One (1) to three (3) years of experience in medical marketing or healthcare business development. • Current and active licensure in the state of practice as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Social Worker (SW), or Physical Therapist (PT) is required. • Respiratory Therapist (RT) certification and/or completion of a technical clinical program demonstrating strong clinical knowledge is preferred. • Must possess a valid driver's license, reliable transportation, and current auto insurance. • Demonstrated understanding of home health eligibility criteria and Medicare/insurance coverage guidelines is required.

CFSP Managed Care Coordinator Sign-on Bonus: $2500 We are currently seeking people in the following counties and look forward to speaking with you! (Beaufort, Bertie, Camden, Chowan, Currituck, Dare, Gates, Hertford, Hyde, Martin, Pasquotank, Perquimans, Tyrrell, and Washington) Location: Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. These roles are statewide field-based and requires you to interact with patients, members, or providers in person four to five days per week. We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. The CFSP Managed Care Coordinator is responsible for the overall management of the member's individual service plan within the scope of position in the NC CFSP Program, as required by applicable state law and contract. How you will make an impact: * Provide integrated whole-person Care Management under the CFSP Care Management model, including coordination across physical health, behavioral health, I/DD, LTSS, pharmacy, and unmet health-related needs. * Offer Trauma-Informed Care by recognizing the role of ACEs in the CFSP population and coordinating cross-agency care to support children's diverse needs, including physical, behavioral, social, educational, and legal aspects. * Collaborate closely with each Member's County Child Welfare Worker to align health care needs with permanency planning goals. * Work with a multidisciplinary care team, including primary health care and behavioral health professionals, specialty providers, and stakeholders in the child welfare system, to coordinate care (e.g., coordination involving juvenile justice awareness). * Conduct telephonic or face-to-face assessments using predefined questions to identify, evaluate, coordinate, and manage member program needs. * Identify members with potential clinical health care needs using predefined tools, coordinating their cases with clinical healthcare management and an interdisciplinary team for care coordination support. * Oversee non-clinical needs of members with chronic illnesses, co-morbidities, or disabilities for cost-effective and efficient service utilization. * Set short- and long-term goals in collaboration with members, caregivers, families, natural supports, and physicians. * Identify members who would benefit from expanded services. Minimum Requirements * Requires BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community based organizations; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: * Must reside in North Carolina. * BA/BS degree preferred in a field related to health, psychology, sociology, social work, nursing or another relevant human services area. * Two (2) years of experience working directly with individuals served by the child welfare system is preferred. * Travels to worksite and other locations as necessary. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Job Description Looking for qualified MDS Coordinators (RN or LPN) to join our team! Job Type: Full-Time Are you an experienced Registered Nurse (RN) or Licensed Practical Nurse (LPN) with a passion for accuracy, compliance, and resident-centered care? We're seeking a detail-oriented MDS Coordinator to oversee the Resident Assessment Instrument (RAI) process and ensure optimal care planning and reimbursement. If you thrive in a structured yet dynamic environment and want to make a meaningful impact, we want to hear from you! Join our team as an MDS Coordinator. Major Responsibilities Coordinate and participate in the completion of the Resident Assessment Instrument (MDS, CAA's, and Care Plan) in compliance with Federal and State regulations. Monitor and document the management of Medicare and Managed Care residents, collaborating with the interdisciplinary team. Ensure accuracy in resident assessments to maximize reimbursement and provide high-quality care. Drive innovation by implementing new ideas and processes to improve resident outcomes. Maintain compliance with evolving regulations and best practices. Minimum Qualifications Active Registered Nurse (RN) or Licensed Practical Nurse (LPN) license in good standing. 6+ months of experience as an MDS Coordinator required. Experience in Skilled Nursing/Rehabilitation preferred. RAC-CT or RNAC certification preferred. A dedicated, compassionate professional with strong attention to detail and a commitment to excellence. Pay and Benefits Competitive salary commensurate with experience Comprehensive health, dental, and vision insurance 401(k) Paid time off and holidays Why Join Our Team Get paid in advance with us: We offer access to your earned but unpaid wages. Build your own schedule: Pick up shifts when and where you want to work. We have an easy-to-use scheduling app to find and book open shifts or request additional hours. Shift options: Mornings, Afternoon, and Night's shift options available. Additional hours by request. Innovative Purchasing Program: That allows you to buy thousands of products (technology, furniture, clothing, etc.) and pay over time. Zero interest, no credit check, no hidden fees. Access to online learning 24/7: Our LMS offers free courses for senior care, health and human services industry. Use for free to help satisfy certifications or professional development. Available via computer or mobile, and many courses offer alternative languages. Phone and auto discounts: Up to 20% on employee personal wireless accounts and auto rentals through designated vendors. Employee Assistance Fund: In unexpected catastrophic situations you can confidentially apply for help. Advocacy and Community Impact: We are committed to making a positive impact on the communities we serve. We partner with local organizations, host educational events, and advocate for policies that improve the health and lives of older adults everywhere. About Us We strive to be the leading provider of compassionate, comprehensive care that supports the physical, mental, and emotional well-being of patients, while also promoting respect and autonomy. Our goal is to create an environment where patients thrive, not just survive - where every aspect of their well-being is nurtured, from health and safety to social connections and quality of life. We have innovative solutions for better health. As part of our commitment to excellence, we leverage the latest in healthcare technology to provide better outcomes for older adults. From telemedicine services and remote health monitoring to advanced diagnostic tools and customized wellness programs, we use innovation to make patient care accessible, efficient, and effective. We also embrace new treatments, therapies, and approaches that can improve quality of life, whether it's through pain management, physical rehabilitation, or mental health support. By staying at the forefront of healthcare trends and continuously evolving our services, we ensure that patients receive the best possible care. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply now! Our application process is quick and easy. Job Posted by ApplicantPro

We are Local Infusion. Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience, technology, and clinical integration allows us to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes. Through a blend of patient-centered design and a people-first team culture, Local Infusion puts the "local feel" of community, comfort and connection back into the patient and provider experience. At our care centers, all patients-and our team-can feel truly supported, every step of the way. What We're About We're a team of innovators, clinicians, and technologists on a mission to improve outcomes for patients, save time for physicians and make infusion therapy more affordable for everyone involved. Our mission is to transform the infusion care industry, because patients deserve better. Ownership-Takes initiative, being accountable and caring about the outcome Excellence-Do what it takes to raise the bar, being an example for our colleagues, patients and partners Curious & Inquisitive- Always seek to gather information and knowledge, and understand the way Find A Way- There will be obstacles, but we find a way, even when there isn't a defined road forward It's a Marathon, not a Sprint - We have large problems to solve, and they won't be solved overnight. We are persistent every day. Urgent - We move quickly and with purpose. Patients are waiting, and our work matters. We're looking for an Insurance & Intake Coordinator -- an "Infusion Guide" -- who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company's growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy. This is a Full-Time position that will be located onsite whenever patients are scheduled. This role will be primarily based in Virginia Beach, VA. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload. In this role, you will: Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients Communicate referral process and status to patients in a customer-centric way Openly communicate with referring/prescribing providers Assist in maintaining medical inventory and office supplies Dedicated 6 week training plan to help you succeed in your role Here's what we're looking for: Passion for Patient Care, and Delivering Exceptional Patient Experiences Health Care Experience Required Prior Experience in Infusion is Preferred Insurance Prior Authorization Experience Medical Terminology Experience Overall Medical Insurance Experience Ability to quickly grasp new apps Experience and strong familiarity utilizing Electronic Health Records (EHR) systems The Local Infusion Way Local Infusion is a respectful and upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious, but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies. As part of our team, full-time employees get: Salary starting at $25/hr Medical, dental, and vision insurance through our employer plan Short- and long-term disability coverage Matching 401k 15 Days PTO - and we want you to take it! Competitive paid parental leave and flexible return to work policy Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.

Job Description The ideal MDS Candidate is very detailed orientated, organized, self-motivated, while still being bedside for resident assessment and meeting with families. Knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care. Responsibilities Collect information to complete the MDS using the medical record, bedside assessment, and staff, resident and/or family interviews. Participate in Daily PPS meetings, weekly Medicare meetings, and month end meetings to assure federal billing requirements are met. Review Plan of Care at least quarterly and with each Comprehensive Assessment to assure changes during the quarter are included and updated. Provide ongoing education of the RAI process to all interdisciplinary team members, direct and indirect caregivers, business office, etc. with all changes and as appropriate. Qualifications Registered Nurse with required current state licensure. Minimum three (3) years of clinical experience in a health care setting; long-term care setting preferred. Minimum one (1) year of MDS experience.

Newport News, Virginia Works under the supervision of the Manager/Director and is responsible for working in collaboration with the healthcare team to coordinate the care and service to patients across the continuum of care, promotes effective utilization and monitoring of healthcare resources and assumes a leadership role with the interdisciplinary team to achieve optimal quality, clinical and resource outcomes. Works under the direction of the leadership team to provide a comprehensive range of services or clinical care associated with and in accordance with standards of excellence established by Riverside Health system and facility goals and strategic plans. What you will do Demonstrates the ability to build trusting, collaborative relationships staff, peers, physicians and other disciplines/ancillary services. In addition, capable of completing the problem solving cycle from identification to problem resolution so as to maximize opportunity or minimize problem. Demonstrates behaviors that reflect “commitment to my co-worker”. Completes the discharge planning process to coincide with the patient's readiness for discharge. Admission assessment w/ readmission assessment completed at admission and during reassessment. Performs standard work that focuses on disease specific interventions for improved outcomes based on evidence based criteria. Communicates discharge plan of care and any changes in the plan to patient, family, and all other appropriate healthcare professionals. Seeks to attain knowledge and competency that reflects current understanding of clinical practice, guidelines and measures promoting the mission, vision and values of RHS. Provide timely assessment and evaluation of individualized plans of care that are interdisciplinary and communicated through continuum. Applies standard work for improved quality and safe transitions. Assists co-workers, physicians and team members, with the care of their customers; addresses customer's needs regardless of assignment. Assists others to complete tasks when necessary. Strives to meet/exceed the needs of the facility's customers/patients demonstrating behaviors characteristic of the "RESPECT" program. Qualifications Education Bachelors Degree, Sociology/Social Work (Required) Masters Degree, Sociology/Social Work (Preferred) Experience 3-4 years Social work experience in a clinical setting (Required) Licenses and Certifications Licensed Clinical Social Worker (LCSW) - Virginia Department of Health Professions (VDHP) Upon Hire(Preferred) To learn more about being a team member with Riverside Health System visit us at ****************************************

Job Description Gates House, a community of Navion Senior Living, is seeking a Memory Care Coordinator (Med Tech) to join its rapidly growing team. Our Memory Care Coordinator is responsible for the overall management of 12 apartments. You will assist in maintaining a resident's health and well-being in a home-like safe environment. We are looking for an experienced, energetic, take-charge leader who will ensure that our residents are engaged every day. This is a Full-Time Opportunity! You must have a current Med Tech certification to apply! Gates House has partnered with Tapcheck, revolutionizing the way team members get paid! Join our amazing team and be part of a groundbreaking mobile app that allows team members to access their earned wages instantly. Say goodbye to waiting for payday and the stress of financial instability. With Tapcheck, we believe in empowering team members and giving them more control over their finances. With our innovative technology and user-friendly interface, we are reshaping the world of payroll! Responsibilities Provide direct resident services and medication management when needed. Responsible for the scheduling and supervision of resident care staff. Coordinates and monitors the completion of daily assignments. Responsible for the development of programming that meets the specific needs and abilities of residents residing in Memory Care. Responsible for ensuring that personalized Memory Boxes are in place for each resident. Works with Activities Coordinator to provide supervision and support for activities and outings. Responsible for the completion/updating of resident service plans to reflect the specific needs/abilities of each resident. Demonstrate ability to manage and respond appropriately to resident behaviors. Communicate with physicians/other health care providers regarding the resident's health status when appropriate. Maintain accurate and complete resident documentation. Schedule tests ordered by the physician, assist residents in scheduling medical appointments and transportation. Demonstrate competency in all areas of medication administration. Maintain current knowledge of state regulations and community policies. Assist with orientation and education of resident care staff. Responsible for the evaluation and discipline of resident care staff. Maintain current knowledge of the community's fire safety procedures, including the correct use of the fire alarm system. Able to follow the designated plan of action in the event of a fire or other emergency. Conduct/coordinate departmental meetings/trainings sessions. Address resident/family complaints related to non-clinical issues. Demonstrate courteous, polite and friendly attitude with residents, families, visitors and co-workers. Requirements Experience or training in an equivalent setting preferred. MedTech certification General understanding of and concern for the needs of seniors. Aptitude and previous experience with Alzheimer's and memory impaired residents. Ability to work in an environment conducive to caring for residents without posing a substantial. safety or health threat to self or others. Ability to manage team processes and promote a team environment. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) PTO for full time positions Short- & Long-Term Disability Insurance Life Insurance Career Advancement Opportunities #MTC

Job DescriptionWe are Local Infusion. Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience, technology, and clinical integration allows us to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes. Through a blend of patient-centered design and a people-first team culture, Local Infusion puts the "local feel" of community, comfort and connection back into the patient and provider experience. At our care centers, all patients-and our team-can feel truly supported, every step of the way. What We're About We're a team of innovators, clinicians, and technologists on a mission to improve outcomes for patients, save time for physicians and make infusion therapy more affordable for everyone involved. Our mission is to transform the infusion care industry, because patients deserve better. Ownership-Takes initiative, being accountable and caring about the outcome Excellence-Do what it takes to raise the bar, being an example for our colleagues, patients and partners Curious & Inquisitive- Always seek to gather information and knowledge, and understand the way Find A Way- There will be obstacles, but we find a way, even when there isn't a defined road forward It's a Marathon, not a Sprint - We have large problems to solve, and they won't be solved overnight. We are persistent every day. Urgent - We move quickly and with purpose. Patients are waiting, and our work matters. We're looking for an Insurance & Intake Coordinator -- a "Infusion Guide" -- who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company's growth through detailed referral and intake coordination along with excellent customer and physician customer service. The Infusion Guide will make sure our patients receive the highest level of care possible in infusion therapy. This is a Full-Time position that will be located onsite whenever patients are scheduled. This role will be primarily based in Newport News. The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload. In this role, you will: Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients Communicate referral process and status to patients in a customer-centric way Openly communicate with referring/prescribing providers Assist in maintaining medical inventory and office supplies Dedicated 6 week training plan to help you succeed in your role Here's what we're looking for: Passion for Patient Care, and Delivering Exceptional Patient Experiences Health Care Experience Required Prior Experience in Infusion is Preferred Insurance Prior Authorization Experience Medical Terminology Experience Overall Medical Insurance Experience Ability to quickly grasp new apps Experience and strong familiarity utilizing Electronic Health Records (EHR) systems The Local Infusion Way Local Infusion is a respectful and upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious, but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies. As part of our team, full-time employees get: Salary starting at $25/hr Medical, dental, and vision insurance through our employer plan Short- and long-term disability coverage Matching 401k 15 Days PTO - and we want you to take it! Competitive paid parental leave and flexible return to work policy Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision. Compensation Range: $24 - $25