Ambulatory care coordinator jobs in Chicago, IL - 188 jobs

**Our promise to you:** Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Night (United States of America) **Address:** 701 WINTHROP AVE **City:** GLENDALE HEIGHTS **State:** Illinois **Postal Code:** 60139 **Job Description:** + Full Time - 12:00 pm to 8:30 pm + Maintains the quality management of the Point of Care Testing (POCT) program in adherence to applicable regulations and accreditation standards. + Develops, implements, and maintains POCT policies and procedures. + Ensures all testing personnel receive required training and competency assessments, maintaining appropriate documentation. + Provides technical oversight for instrumentation, method evaluations, implementation, correlations, and validations for in-house departments. + Reviews quality control, patient results, and other quality assurance documentation; coordinates proficiency testing performance and results for testing. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** Bachelor's (Required) Clinical Laboratory Technologist (TN) - EV Accredited Issuing Body, Medical Laboratory Scientist MLS (ASCP) - EV Accredited Issuing Body, Medical Lab Scientist (MLSAMT) - EV Accredited Issuing Body, Medical Technologist (MTAAB) - EV Accredited Issuing Body **Pay Range:** $28.21 - $52.47 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Laboratory **Organization:** UChicago Medicine AdventHealth GlenOaks **Schedule:** Full time **Shift:** Night **Req ID:** 150661025

WELLBE INTRODUCTION The WellBe care model is a Physician Led Advanced Geriatric Care Program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams' partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum. GENERAL SUMMARY Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient. SKILLS & COMPETENCIES Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care. Updates and maintains all digital client records and assist in transitioning hard copy records to digital format Acts as a community resource for the patient Conduct patient scheduling, registration and eligibility verification Manage patient medical records as appropriate Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate Answer patient non-clinical questions and explains the process Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources. Ensures all appropriate patient information is in the EMR Provide positive customer service and treat all patients and staff with respect Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS) Completes next day visit chart prep Utilize reporting to help providers track, meet and exceed team goal, Other tasks needed to accomplish team's objectives/goals Job Requirements Educational/ Experience Requirements: High school graduate or GED License, Certification, Registration N/A Required Skills and Abilities: 2+ years of patient facing experience working for a healthcare practice or hospital Current BLS card for healthcare providers or willing to obtain EMR documentation experience preferred High level of professionalism Strong customer geriatric focus/service skills Strong computer skills, including Word, Excel, and PowerPoint Strong verbal, written, presentation, and interpersonal communication skills Pay Range: $40k to $50k Work Environment: 4 days in office, 1 day at home Travel requirements: N/A Sponsorship Statement WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Pay Transparency Statement Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws Safety-Sensitive Statement This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuana-including medical or recreational use-is prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations. Drug Screening Requirement As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion of drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Background Check Statement Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at *********************** At-Will Employment Statement Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary. The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role

CPIhealth is a multidisciplinary team dedicated to providing compassionate and comprehensive care to individuals experiencing chronic pain. With state-of-the-art facilities, advanced technology, and a collaborative environment, we offer a platform for healthcare providers to excel in their specialties while making a profound difference in the lives of those we serve. As you consider your next career move, we invite you to join us in redefining pain management through innovation, expertise, and a commitment to improving patient outcomes. Together, we can shape the future of healthcare and positively impact countless lives. We have an immediate need for a dependable and experienced individual to join our medical team as a part-time Patient Care Coordinator - Front Desk for our ASC based in Munster, IN. Responsibilities Serves patients by greeting and helping fill out registration paperwork upon check in. Schedule patients into ECW for procedures as received from other facilities, and coordinate with other facilities to maintain schedule for multiple providers. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures, reporting needed changes. Manage patient accounts by verifying insurance, updating personal and financial information at each visit, confirming eligibility and benefits, and securing required pre-certifications and authorizations for scheduled procedures. Create charts and schedules for each procedure day (includes labels, nursing packets and insurance information). Provide information concerning outstanding patient balances and collect outstanding funds. Collect co-pays and create patient receipts. Apply appropriate customer service skills and proactive communication when dealing with patients. Speaks clearly and in a mature, professional manner. Answer a multi-line telephone and route callers to the appropriate person. Maintain the patient waiting area. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing all needs on the weekly order sheet and scheduling equipment service and repairs. Demonstrate CPIhealth values with every encounter: Patient Centered, nurturing, teamwork, integrity, and innovation. Provides clear explanations of appropriate patient-related policies and always maintains safety and dignity of patients. Ensure all vendors/visitors sign-in and wear appropriate identification. Responsible for incoming cash, checks and credit card receipts until balanced and deposited by manager/designee. When needed, open and sort all office mail. Scanning paper records/charts received to appropriate patient's chart in EMR and maintaining said records. Contributes to team effort by accomplishing related results as needed. Performs other duties as assigned to support the mission, values, and strategies of CPIhealth. This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification and are subject to change as the employer's needs and the job change. Requirements High School diploma or equivalent. Recent front desk experience in a medical setting. BLS certified a plus. Knowledge of medical terminology and medical environment a plus. Knowledge of insurance a plus. Exceptional customer service skills. Ability to multi-task, problem solve, and prioritize tasks based on urgency. Friendly, positive and professional demeanor. Ability to work cooperatively and communicate effectively with others. Flexibility, promptness, and desire to be a team player. Excellent organizational, oral, and written communication skills. Exceptional attention to detail with emphasis on accuracy and efficiency. Pay rate: $16 - $18 per hour, depending on experience Schedule: Part-time, 18-24 hours, Monday/Wednesday/Thursday

Pathways to Success is a highly structured program implemented by HFS. Pathways to Success is for individuals under the age of 21 that are Medicaid eligible and meet criteria based on the Behavioral Health Decision Support Model. Intensive case management and full wraparound services are offered to clients and families identified as Pathways eligible. Pathways Care Coordinators link families to traditional outpatient services as well as Pathways specific services. JOB SUMMARY (Summary of Position's Duties and Responsibilities): The Coordination and Support: High Fidelity Wraparound (CCSW) takes primary responsibility for making the care coordination process happens for children with a mental health diagnosis and their families through the facilitation of Child and Family Team Meetings, coordinating with professionals, and helping the child meet their goals. CCSW is provided to children stratified into Tier 1. Designated CCSW Care. Coordinators work with an average of 10 Pathways families (based on population) at a time and are never assigned to work with more than 12 families at once. The CCSW helps the family develop a positive view of their future and learn how to use the strength-based empowerment model to help their child improve functioning in the home, school, and community. ESSENTIAL DUTIES & RESPONSIBILITIES: Essential Functions: • Perform outreach & engagement to locate, engage, and educate Pathways youth and their families. Outreach is required 3 times a week for 60 days or until the client is enrolled or they decline Pathways services. • Using a trauma-informed approach and effectively engaging children/youth with significant behavioral health needs and their family/caregivers to resources within the community for their assigned caseload • Provide intensive care coordination: utilize a strengths-based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes, schools, and communities. • Schedule, plan and facilitate Child & Family Team Meetings • Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports. • Provide regular communication and close collaboration with multiple community partners • Using a system of care approach, assist families to coordinate services from community resources, placement providers, collateral agencies, the court, and/or other community partners with families, clients, or patients receiving services • Facilitate the creation of safety and crisis prevention plans • Collaborate with local MCR agencies (including Ada S. McKinley's MCR team) when necessary • Enact Ada S. McKinley Care Coordination Model with each individual and family • Facilitate the application process and obtain consents for SFSP/FSP for eligible youth and their families. • Provide care coordination services to SFSP/FSP eligible youth and their families. • Completes service documentation in alignment with agency and program core performance standards Any Additional Functions/Responsibilities: • Helping find services and supports in the person-served community or natural environment • Good writing skills in order to complete required documentation • Strong organizational skills • Self-starter and multitasker • Exceptional customer service skills • One-two years of experience managing large case loads • Prepare detailed documentation of activities including opening and closing electronic records, completing required assessments, creating, and updating Wraparound Plans, ensure access to Outlook calendar and correspondence, etc. • Provide a high-level of customer service and client engagement. • The ability to learn through in-person, virtual, and web-based trainings. • Must be organized, able to meet timelines, manage a case load, and be a self-starter • Have strong interpersonal skills and the ability to collaborate and partner with families, children/adolescents, and other professionals. • Maintain caseload of 1:12 (based on population) • Performs other related tasks as needed. POSITION QUALIFICATIONS: Education: Bachelor's degree in social work, counseling, rehabilitation counseling, vocational counseling, psychology, pastoral counseling, family therapy, education or related human service field; or in any other field with two years of supervised clinical experience in a mental health setting required. Professional Licensure/Certifications: None Job Knowledge, Skills & Experience: • Experience working with Children/adolescents and families is required • Experience with care coordination is a plus • Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office Outlook, Word, Excel and PowerPoint) along with other related software • Bilingual is preferred Other Requirements: Driving Requirements: Valid Illinois Drivers' License in good standing and a vehicle are required Auto Insurance: Proof of valid auto insurance Equipment (list equipment required to perform the duties of the position, i.e., computers, lifts, vans….): computer, signature pad, cell phone, fax machine, copier WORKING CONDITIONS Working Conditions: Position requires CCSW to be actively providing services in-person, in the community the home, at school, or at office). Remote work can be performed when in-person services are declined when not actively meeting with clients. Travel: CCSW will be required to travel to locations in the community to host/attend child & family tea meetings, meet with clients and families and attend any required trainings and program/organization meeting. Environmental Factors Physical Demands • The position requires that one be able to walk, walk up and down stairs, lift, have manual dexterity and be able to easily move about. Compensation 60,000 to 65,000 Annually Benefits Paid vacation Paid Sick Time 12 Paid Holidays Medical Dental Vision 403(b) Plan Life Insurance Long-term & short-term disability Employee assistance program (EAP) Family medical leave Tuition reimbursement Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer Note: Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job. To meet the needs of the Company employees may be assigned other duties, in addition to or in lieu of those described above. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender. We seek to hire individuals reflective and representative of the diversity of our communities.

Hiring Department: Lombard Core FTE: 1 Work Schedule: M-F 8am - 4:30pm Shift: Days # of Positions: 1 Workplace Type: Hybrid Salary Range (commensurate with experience): $53,000.00 - 62,000.00 / Annual Salary About the University of Illinois Chicago UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. Position Summary The DSCC Core/Connect Care Nursing Consultant provides care coordination services to families eligible for these two programs. Under the direction of the regional manager and assistant directors, the position is responsible for knowing and abiding by specific program contractual requirements. The Nursing Consultant is expected to engage and develop strong partnerships with families through completing comprehensive assessments and person-centered care plans, monthly interactions, and coordination of resources. It also offers consultation to other members of the multi-disciplinary team utilizing skills and knowledge acquired from academic training and professional experience as a Registered Nurse. Duties & Responsibilities • False • Under the direction of the regional manager, performs active care coordination services by completing comprehensive health assessments, identifying families' strengths, and developing a person-centered service and care plan. Facilitates 30-day ( or as needed) monitoring of the person-centered care plan, assesses/determines status change, prioritizing unmet needs and location of resources. Utilize a culturally - competent approach as guided by the university to support families' cultural values and traditions. Utilize as necessary interpreter language line and accommodation resources based on the university's Americans with Disability Act (ADA) guidelines, such as American Sign Language (ASL). Join and participate in Medicaid managed care clinical rounds occasionally. Join and participate in DSCC multidisciplinary meetings as needed. Engage as necessary with the transition of care team to promote effective discharge planning. Educate, support, and connect families with resources for a seamless age transition. Provide close collaboration with MCO teams for those participants that are co-managed (e.g., waiver recipients). Conduct and document in-person visits at home (every 6 months or as needed) or in other appropriate settings like schools or hospitals. Completes consistent and timely documentation (within 48 hours) to ensure case record compliance as established by procedures. Identifies critical incidents and collaborates with all involved providers for resolution. Manages clinically complex caseload participants resulting from neglect or abuse allegations, illness progression, or caregivers' hardship. Apply effective communication skills to improve families' health literacy. Arrange, lead, and contribute with areas of expertise to multi or interdisciplinary care team meetings with participants' providers, family members, nursing agencies, or school teams. Identify/escalate and facilitate internal team meetings on participants with complex behavioral/social determinants or clinical factors impacting their well-being. Active participation in post-records reviews and completion of recommended remediation within the expected timeline. Contribute to quality improvement initiatives, including but not limited to attendance at quality huddles and provision of recommendations as needed. Assist families and caregivers with the coordination of medical services, required treatments, supplies/equipment, and environmental modifications. • May mentor/coach care coordination team members and participants/caregivers on self-management of chronic diseases, medication adherence, and prevention. May contribute as a subject matter expert on health education initiatives such as immunizations, weight management, the importance of physical activities, etc. May support other licensed and unlicensed care coordinators in verifying and interpreting clinical conditions, treatments, mental/behavioral health diagnoses or concerns, guiding priorities on the person-centered care plan, and recommending resources. • Assists families with private/public health insurance through effective benefits management practices for recipients. Identify financial needs and a Minimum Qualifications * Licensed as a registered professional nurse in the State of Illinois (If an Illinois Resident is licensed as a professional nurse in a state other than Illinois, the applicant must meet the criteria established by the Illinois Department of Financial and Professional Regulation to obtain the proper licensure within five (5) months of the date of appointment.) * Bachelor's degree * Two years of public health or specialized nursing experience Preferred Qualifications To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

Job Title Description: Value Based Care Coordinator FLSA Status: Exempt Summary: The Value Based Care Coordinator plays a critical role in improving patient outcomes and supporting the organization's value-based care and payment metrics. This position is responsible for managing hospital admission, discharge, and transfer processes and ensuring seamless coordination of care for patients transitioning from hospital to home or other care settings. The role involves assisting with various projects, initiatives, and outreach to support achieving performance in accordance with value-based contracts. Essential Duties and Responsibilities: Oversee the admission, discharge, and transfer processes to facilitate smooth transitions for patients. obtain patient records/summaries and ensure timely follow-up appointments with PCPs are scheduled Collaborate with hospital care managers and outreach to patients while hospitalized Collaborate with healthcare teams to ensure follow up and continuity of care during transitions from inpatient to outpatient care Act as a liaison between patients, families, healthcare providers, and community resources. Coordinate patient entry into T360H health centers. Monitor high-cost, high-utilizer patient lists to engage and encourage appointments with care team members. Engage non-established patients, schedule appointments, and assist with PCP changes. Review insurance-supplied patient and reattribution lists for accuracy. Monitor attribution lists from managed care organizations for proper coordination of care. Participate in quality improvement and empanelment initiatives. Conduct outreach and education to targeted patient populations to help close care gaps Other duties as assigned Qualifications: Required Education and/or Experience: High school diploma or equivalent required, Associate's or Bachelor's degree preferred; education in Medical Assisting or another healthcare-related field preferred. Previous experience in hospital care coordination, case management, or related healthcare roles. Working knowledge of EMR systems preferred. Microsoft office experience (including Excel) preferred Language Skills: Bilingual in Spanish preferred Competencies: Strong understanding of healthcare systems and patient care transitions. Excellent communication and interpersonal skills, with the ability to work collaboratively. Ability to clearly document work in written format. Physical Demands and Work Environment: Primarily office-based with some requirements for on-site hospital and health center visits. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary and Benefits: The annual salary range for this position is $45,000 and $55,000 annually based on experience and qualifications. Tapestry 360 Health offers a comprehensive benefits package, including health insurance, dental insurance, retirement savings plans, paid time off, and continuing education. This position may be eligible for the Federal Public Service Loan Forgiveness (PSLF) program. Tapestry 360 Health is committed to equitable and transparent pay practices. In accordance with the Illinois Pay Transparency Act, we are disclosing the full salary range for this position. This range represents the potential compensation for the role based on experience, tenure, and performance over time. Most new employees can expect an initial offer within the lower portion of the range, reflecting factors such as prior experience, internal equity, and organizational budget. Salary progression is evaluated regularly to support professional growth and retention. How to Apply: Interested candidates are encouraged to visit the Tapestry 360 Health website to explore career opportunities and submit an application. Please apply online at ********************************** Tapestry 360 Health makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987. American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential duties and responsibilities either unaided or with the assistance of a reasonable accommodation to be determined by Tapestry 360 Health on a case-by-case basis. Tapestry 360 Health reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

To apply via text, text 10053 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Monday through Friday 8 am to 5 pm At Addus we offer our team the best: * Medical, Dental and Vision Benefits * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Essential Duties: * Coordinates and drives the field recruiting and hiring process. * Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately. * On-board and train new branch Administrative employees. * Schedules employees as directed by client's care plan established upon intake. * Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. * Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: * Must have high school diploma or equivalent. * 6 months of Industry experience required. * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR

To apply via text, text 10053 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Monday through Friday 8 am to 5 pm At Addus we offer our team the best: Medical, Dental and Vision Benefits PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Coordinates and drives the field recruiting and hiring process. Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately. On-board and train new branch Administrative employees. Schedules employees as directed by client's care plan established upon intake. Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: Must have high school diploma or equivalent. 6 months of Industry experience required. Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR

Join a Legacy of Care and Compassion at Near North Health! Are you passionate about transforming lives and creating healthier communities? Do you thrive in a dynamic environment where your leadership, innovation, and dedication can shine? If so, we're thrilled to invite you to join Near North Health as our next Care Coordinator! Near North Health has been a cornerstone of Chicago's healthcare community since 1966. Our mission is simple yet powerful: provide accessible, affordable, and high-quality primary healthcare to everyone, regardless of financial circumstances. We are one of the largest providers of community-based primary care in Chicago, and we need your expertise to expand our reach and deepen our impact. Your Role In collaboration with the patient's care team, the Care Coordinator supports Near North Health patients who have multiple chronic conditions, experience challenges to well-being due to social determinants and who request or is likely to benefit from care coordination intervention. The goals of Care Coordination are to link patients to appropriate referrals, support the provision of medical care through barrier reduction and patient education and maintain optimal levels of health. The Care Coordinator is guided by patient preferences, Near North policies and procedures, managed care benefit requirements (if applicable) and community standards of care. To view full job description: Click here Core Competencies Mission Alignment: Demonstrates a passion for Near North Health's mission and values, with a commitment to advancing community health. Collaboration: Works effectively with diverse teams and fosters a collaborative, inclusive work environment. Adaptability: Thrives in a dynamic environment, capable of managing multiple priorities with flexibility. Initiative: Proactively identifies opportunities for improvement and takes the initiative to implement solutions. Our Amazing Benefits Package At Near North Health, we care for our team as much as we care for our community. We offer an exceptional benefits package designed to support your health, financial security, and overall well-being, including: Health and Wellness: Enjoy premium health, dental, and vision coverage, along with Health Savings Account (HSA) and Flexible Spending Account (FSA) options to support the health and well-being of you and your family. Financial Security: Benefit from generous retirement plans with company contributions, a tax-deferred annuity for additional savings, life insurance options, AD&D coverage, critical illness coverage, and a 24-hour accident plan that protects you both on and off the job. Work-Life Balance: Take advantage of ample paid time off, including vacation, sick days, and 9 paid holidays, to recharge and spend meaningful time with loved ones. Commuter benefits are also available to ease your daily travel. Professional Growth: Access ongoing training, development programs, and tuition reimbursement to help you achieve your career aspirations. Employee Wellness: Prioritize your emotional and psychological well-being with our Employee Assistance Program (EAP) and access to mental health resources through Modern Health. Compensation Compensation is determined based on each candidate's experience, skills, and education, within the established range for the role. Candidates who meet the minimum requirements will typically start at the entry level of the range, with additional qualifications reflected in the final compensation package. Disclaimer: This position is grant-funded, and continued employment is contingent upon the availability of funding. While we strive to secure ongoing support, grant-funded positions are subject to renewal based on program needs and funding availability. Near North Health is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. Let's work together to make a difference in the lives of our community members!

Job DescriptionDescription: POSITION: Care Coordinator - Bilingual any language DATE: 04/2025 DIVISION: Senior Services FLSA: Non-Exempt REPORTS TO: Care Coordination Unit Supervisor PAY GRADE: 14 - $48,211 - $53,000 The mission of Senior Services is to enhance the quality of life for seniors and people with disabilities in our community by providing a broad array of supportive services that promote the values of independence, self-esteem, and dignity. Job Summary The Spanish speaking care coordinator provides comprehensive assessment, care plan development, linkage to services and on-going case management for older adults to maximize functioning and independence in the community. Requirements: Essential Job Functions 1.Develop, maintain and apply understanding of local, state, and federal programming, benefits, and services available to seniors and adults with disabilities age 18-59; including Township policies, procedures, and services. 2. Comprehensively assess participant needs within the home environment to include: cognitive function, physical health, ability to perform activities of daily living within the home environment, emotional well being, social support and financial resources. 3.Develop an individualized plan of care with linkage to appropriate community-based services and benefit programs as determined by participant need. 4.Respect the participant's right to self-determination in all areas of assessment and care plan development. 5.Involve the participant in all aspects of care development, utilizing resources from all sources, both public and private, to ensure the most appropriate plan for each participant. 6.Make every effort to involve and assist families in the process whenever possible and appropriate. 7.Provide on-going monitoring of service and participant needs. 8.Complete assessment tools and maintain documentation as required by the standards of the Illinois Department on Aging. 9.Demonstrate professional written and verbal communication and the ability to provide participants with information regarding services available, with ongoing monitoring and follow-up of service and participant needs. 10.Allow participants to voice grievances without discrimination or reprisal; provide reports and information to the appropriate program supervisor, if needed. 11.Maintain participant confidentiality and respect participant property.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Evanston, IL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Department: Community Mental Health and Counseling Status: Full-time Who We Are At Sertoma Star Services, we're on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana, we proudly serve over 2,000 consumers through a diverse range of vocational, educational, therapeutic, and residential programs. Sertoma Star Services' roots trace back to the merger of two dynamic social services organizations, New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge, person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services, choices, and opportunities to those we support in an environment that promotes self-advocacy and personal success. By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together, we can shape a brighter future for those we serve. Your Role The Care Coordinator will focus on coordinating care across all services for Colbert and Williams consent decree class members. This position will be responsible for working with subcontractors, managed care companies, and health providers to ensure all needs are met for class members transitioning from nursing care facilities to community-based living, and providing continued support after transition. Responsibilities Coordinates with managed care companies, community providers, medical professionals, subcontractors, and others to ensure needs are met for consent decree members. • Obtains approval and funding for specialized equipment, medical care, procedures, and home modifications to meet the needs of consent decree members. • Provides consistent follow-up with members and providers to ensure that services are appropriate and effective • Provides guidance and direction to service teams to ensure quality services are being provided in collaboration among all providers. • Consults with medical professionals to assist in determining medical needs. Other Duties • Ensures delivery and/or coordination of all community services are in compliance with DHS Rule 132/140, CARF standards, agency mission, agency policy and procedure, program guidelines, and best practice. • Uses sound business and customer service practices in providing support to internal and external customers. • Seeks continuous learning about best practices in community-based services. • Collaborates with other teams and staff to enhance services • Meets requirements and maintain compliance of applicable licensing, funding, accreditation and other state/federal regulatory agencies, including safety requirements and agency policies and procedures. • Performs other duties/tasks as needed and/or assigned. Qualifications • Bachelor's Degree in human services preferred, will consider Bachelor's degree in nursing with active nursing license. • Knowledge and/or experience in mental health services. • Minimum of one year's experience working with individuals with psychiatric disorders and working knowledge of the recovery model preferred. • One-year case management, care coordination, linkage, outreach, and/or community support experience preferred. • Ability to work in a variety of environments and willingness to provide services in location most convenient to the individual served. • Valid Illinois driver's license and documentation of current auto insurance, with a good driving record and private transportation available. • Proficient in the use of computers, software applications, and working knowledge of Microsoft Office Suite programs. Benefits Generous paid time off 13 Paid holidays Medical/Dental/Vision Insurance Plans Employer Paid Insurance: Basic Life/AD&D and Long-Term Disability Employee Assistance Program 403(b) with company match Tuition assistance Eligibility for Public Service Loan Forgiveness Ongoing training and development opportunities Health, Safety, and Culture Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity, we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural, socioeconomic, ethnic, religious, and racial background. Our open-door, team-building concept supports both agency goals and employee success.

ESSENTIAL DUTIES & RESPONSIBILITIES * Prepare data and documentation and have charts prepped for all applicable Case Management sessions; completes all duties delegated by site Perinatal Care Manager related to case management * Assists patients in scheduling and completing perinatal appointments at PCC and associated referrals as needed by coordinating between the patient, provider(s), and the referral source * Advocate on patient's behalf if needed to ensure completion of referrals * Conduct outreach for missed appointments, due, and overdue perinatal care per the high-risk patient protocol * Decrease barriers to care, increase motivation, and foster open communication. Including assisting patients with scheduling transportation for medical needs, scheduling specialty or imaging care as directed by PCP or Perinatal Care Manager, and identifying resources to address patients' health-related social needs; includes educating patients on completing these tasks directly. * Contact referral sources when reports/results are outstanding, request results/reports not automatically received by PCC * Contribute to patient education materials and strategies to support care coordination * Work with manager and team to create flow charts, workflows and document tracking process as needed * Follow guidelines to enhance care coordination for high-need, high-risk patients, tracking of high-risk areas as needed * Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care * Provides excellent customer service to internal and external customers * Regularly attend and participate in monthly site team meetings * Engages patients as active participants in their care * According to manager discretion, supports various program areas, including but not limited to: * Reach Out and Read * Lead Exposure Follow-up Care Coordination * Illinois Breast & Cervical Cancer Prevention * Referral prior authorization * Collaborates with site Perinatal Care Manager to address abnormal newborn screens and outstanding newborn hearing screens * Other duties as assigned

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Coordinates and processes patient referrals to completion with precision, detail and accuracy. Definition of completion: Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days. Orders have been approved (when needed). Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc. Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing). Completes orders with proper documentation on where patient is scheduled and how patient was notified. Referrals have been sent to specialist office & confirmed receipt. Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients. Enters all Inpatient and Outpatient elective procedures in HITS tool. Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician. Participates in Super Huddle and provides updates on high priority patients referrals. Addresses referral based phone calls for Primary Care Physicians panel. Completes and addresses phone messages within 24 hours of call. Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist) Retrieves consultation notes from the consult tracking tool. Follows up on all Home Health and DME orders to ensure patient receives services ordered. Provide extraordinary customer service to all internal and external customers (including patients and other ChenMed Medical team members) at all times. Utilization of patient messaging tools. Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of medical terminology, CPT, HCPCS and ICD coding desired Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software Ability and willingness to travel locally within the market up to 10% of the time Spoken and written fluency in English; Bilingual a plus PAY RANGE: $16.5 - $23.56 Hourly EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Job Description Care Team Coordinator - Non-Medical Home Care We are seeking an experienced Caregiver or CNA ready to take the next step into a Care Team Coordinator role. This position offers career growth, leadership opportunities, and administrative experience while continuing to support clients and caregivers in delivering Age-Friendly, person-centered care. Our care model incorporates Age-Friendly Care, focusing on: What Matters to each client Mobility Mind Medication Pay & Benefits Starting pay: $18/hour, paid bi-weekly Performance-based pay reviews Paid Time Off (PTO) Vitable health care: Unlimited virtual and in-person primary care visits, annual well check, mental health support (18+), 800+ free prescriptions, 40+ labs covered, free coverage for household Paid training Bonuses Client referral incentive Mileage reimbursement for qualifying travel Caribou rewards - Earn points that turn into gift cards Team events Promotion opportunities TapCheck - Early access to earned wages ResponsibilitiesCare Team & Leadership Support Support, mentor, and oversee caregivers in the field Conduct caregiver check-ins, reviews, and performance feedback Assist with caregiver training and onboarding as needed Provide in-field caregiver support to clients as needed Provide coverage for caregiver sickness or vacation as needed Assist with caregiver hiring Participate in on-call rotation monthly This role includes travel between clients on a regular bases Age-Friendly Care Coordination (4Ms Framework) What Matters Ensure care plans reflect each client's goals, preferences, routines, and values Encourage caregivers to deliver care that aligns with what matters most to the client and their family Mobility Promote safe mobility and independence for clients Support caregivers in following mobility plans, fall prevention strategies, and proper transfer techniques Mind Observe and report changes in cognition, mood, or behavior Support caregivers in providing compassionate care for clients with dementia, depression, or other cognitive or mental health concerns Medication Support caregivers in following medication reminders and documentation per care plan Monitor and report concerns related to medication adherence, side effects, or changes in condition Administrative & Office Support Assist with front desk and office tasks Communicate effectively with clients, families, caregivers, and office staff Maintain accurate documentation related to care coordination and caregiver support Requirements 1+ year professional Caregiving or CNA experience is required Basic computer skills Reliable, insured vehicle and valid driver's license Willingness to travel locally as needed Authorized to work in the USA Ability to provide 2 professional references Preferred (Not Required) CNA certification Scheduling, training, or administrative experience Experience working with older adults using person-centered or Age-Friendly Care approaches Why Apply? This role is ideal for a caregiver who wants to grow into leadership, gain office experience, and play a key role in delivering high-quality, Age-Friendly, person-centered care in a supportive, mission-driven home care environment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

To apply via text, text 9900 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Monday through Friday 8 am to 5 pm Pay: $20/HR to $29/HR At Addus we offer our team the best: Medical, Dental and Vision Benefits PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Coordinates and drives the field recruiting and hiring process. Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately. On-board and train new branch Administrative employees. Schedules employees as directed by client's care plan established upon intake. Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: Must have high school diploma or equivalent. 6 months of Industry experience required. Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR

To apply via text, text 9900 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Monday through Friday 8 am to 5 pm Pay: $20/HR to $29/HR At Addus we offer our team the best: * Medical, Dental and Vision Benefits * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Essential Duties: * Coordinates and drives the field recruiting and hiring process. * Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately. * On-board and train new branch Administrative employees. * Schedules employees as directed by client's care plan established upon intake. * Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. * Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: * Must have high school diploma or equivalent. * 6 months of Industry experience required. * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR

Job Description Care Team Coordinator - Non-Medical Home Care We are seeking an experienced Caregiver or CNA ready to take the next step into a Care Team Coordinator role. This position offers career growth, leadership opportunities, and administrative experience while continuing to support clients and caregivers in delivering Age-Friendly, person-centered care. Our care model incorporates Age-Friendly Care, focusing on: What Matters to each client Mobility Mind Medication Pay & Benefits Starting pay: $18/hour, paid bi-weekly Performance-based pay reviews Paid Time Off (PTO) Vitable health care: Unlimited virtual and in-person primary care visits, annual well check, mental health support (18+), 800+ free prescriptions, 40+ labs covered, free coverage for household Paid training Bonuses Client referral incentive Mileage reimbursement for qualifying travel Caribou rewards - Earn points that turn into gift cards Team events Promotion opportunities TapCheck - Early access to earned wages ResponsibilitiesCare Team & Leadership Support Support, mentor, and oversee caregivers in the field Conduct caregiver check-ins, reviews, and performance feedback Assist with caregiver training and onboarding as needed Provide in-field caregiver support to clients as needed Provide coverage for caregiver sickness or vacation as needed Assist with caregiver hiring Participate in on-call rotation monthly This role includes travel between clients on a regular bases Age-Friendly Care Coordination (4Ms Framework) What Matters Ensure care plans reflect each client's goals, preferences, routines, and values Encourage caregivers to deliver care that aligns with what matters most to the client and their family Mobility Promote safe mobility and independence for clients Support caregivers in following mobility plans, fall prevention strategies, and proper transfer techniques Mind Observe and report changes in cognition, mood, or behavior Support caregivers in providing compassionate care for clients with dementia, depression, or other cognitive or mental health concerns Medication Support caregivers in following medication reminders and documentation per care plan Monitor and report concerns related to medication adherence, side effects, or changes in condition Administrative & Office Support Assist with front desk and office tasks Communicate effectively with clients, families, caregivers, and office staff Maintain accurate documentation related to care coordination and caregiver support Requirements 1+ year professional Caregiving or CNA experience is required Basic computer skills Reliable, insured vehicle and valid driver's license Willingness to travel locally as needed Authorized to work in the USA Ability to provide 2 professional references Preferred (Not Required) CNA certification Scheduling, training, or administrative experience Experience working with older adults using person-centered or Age-Friendly Care approaches Why Apply? This role is ideal for a caregiver who wants to grow into leadership, gain office experience, and play a key role in delivering high-quality, Age-Friendly, person-centered care in a supportive, mission-driven home care environment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Supervisor, Referrals is a customer-service and leadership-focused position working directly with patients and their families, insurance representatives, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members) at all times. Manages, coaches and provides training to Care Coordinators; ensures they are following company processes. Training can also include other roles as needed. Implements new processes per Referral COE. Conducts monthly Care Coordinator meetings and weekly visits to medical centers. Assists Care Coordinators with solving issues pertaining to referrals. Collaborates with Office Managers to conduct performance evaluations of Referrals Team Members. Addresses / resolves any customer-service issues. Works closely with the Management Team and Administrators in relation to strategic business planning. Manages Referral Approval Process- Use Referral Approval Process Checklist. Communicates alternative/approvals to Referral Coordinator. Follows up with MMD/Specialist/MND if no response after 24hours. Calls and follows up with patients regarding alternatives; uses messaging scripts to speak with patients regarding alternatives. Processes New Patient Referral Exception from Sales Team (if applicable to your market). Prepares and runs referral team meeting- Create agenda for meeting. Gather info from Medical Director /Network Director /Referral Manager. Prepares Referral Team Meeting Minutes and send minutes to Operation Director, Market Medical Director, Market Network Director and Referral COE via email after meetings. Communication with Network Director regards to PPL- Report any errors, concerns or feedback in regard to PPL providers. Analyzes Referral Workflow Report. Generates Weekly Analysis Report and send to Care Coordinators. Builds and maintains effective long-term relationships and higher level of satisfaction with key specialists with support from network director or associate director. Conducts site visits to service providers, resolves issues, educates staff/providers on policies and certifies specialists with support of network director or associate director. Establishes consistent and strong relationships with specialists' provider offices. Collaborates with network leaders to identify network gaps. Identifies root cause of problems and trends; participates in developing solutions. Works with provider's and organization staff to resolve the issue and monitor recurrence. Ensures all elective procedures are entered into HITS prospectively. Works with tier2/tier 3 specialist to make sure our patients are seen working with the Network Director when necessary. Looks for trends and referral patterns -work with Network Director- Example: overutilization and dissatisfaction. Manages Specialist Schedules- Open, close and blocks schedules when advised by Network Director to do so. Covers for Care Coordinator as needed. When needed meet with specialist office and Network Director. Manages time for Care Coordinators with Center Managers. Maintains PPL in conjunction with Network Director. Other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Understanding of the communities served by ChenMed, including the complexities of Medicare programs to patients in the healthcare marketplace Ability to determine proper resolution of problems based on defined alternatives Able to use Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook Ability and willingness to travel locally and regionally up to 50% of the time Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: High School diploma or GED required One (1) to three (3) years of healthcare experience such as care coordinator, referral coordinator in a clinical setting, preferably within the Medicare HMO population PAY RANGE: $49,871 - $71,243 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. PAY RANGE: $49,871 - $71,243 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite