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Ambulatory care coordinator jobs in Citrus Heights, CA

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Ambulatory Care Coordinator
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Case Management Coordinator
  • Case Management Coordinator, Palliative & Oncology Care (Part Time Day 32 Hours)

    Kaiser 4.3company rating

    Ambulatory care coordinator job in Roseville, CA

    In addition to the responsibilities listed below, this position is also responsible for supporting case management services for palliative or oncology patients to ensure quality of care using an interdisciplinary approach; assisting others with creating population-based reports on outcomes specific to palliative or oncology patients; helping team members collaborate between palliative or oncology patients, families, community resources, and medical staff/providers; making post disposition follow-up calls to all patients who are not referred to an ambulatory case/care management program using specific instructions and guidance; and assisting in facilitating a smooth transfer to home or an alternate facility, and acting as a contact person for dispositions while resolving standard issues. Essential Responsibilities: Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome. Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities. Assists in providing services related to the initial case assessment by: coordinating with patients and their families to evaluate needs, goals, and current services with day-to-day supervision; determining initial eligibility, benefits, and education for all admissions with day-to-day supervision; entering authorization data (e.g., authorization data regarding admitting/principle diagnoses, bed type(s), and disposition data for accuracy, after visit summary) with general guidance; supporting others in exploring options to assure that quality, cost-efficient care is provided; and leveraging working knowledge to assess medical necessity for hospital admission and required level of care to inform physicians. Assists in monitoring and evaluating plan of care by: coordinating resources and services to assure continuity and quality of care; supporting the review and updating of authorizations, attending case management rounds with clinicians, and reviewing diagnoses as needed; contacting patients periodically to assess progress toward treatment milestones and care plan goals with day-to-day supervision; assisting with identifying barriers to achieving goals and ensuring that they are discussed with the patient and care team thoroughly; assisting with verifying that all services remain consistent with established guidelines and standards; and documenting/updating the patients case in all medical files with minimal guidance. Assists in providing services related to the case-planning process by: partnering in the development of a client-focused case management plan with treatment goals based on the patients and familys/caregivers needs under limited guidance; collaborating with health-care team, patient, and caregivers to assure plan of care is safe, agreeable, and appropriate with guidance; and validating that the plan is consistent with regulatory, accreditation, and regional guidelines with some guidance. Supports efforts to remain updated on current research, policies, and procedures by: coordinating with others to attend seminars, workshops, and approved educational programs and workshops specific to professional needs; contributing to the implementation of systems, processes, and methods to maintain team knowledge of community resources, with some guidance; analyzing operational team data and key metrics applied to own work with limited guidance; making suggestions for change or improvement as needed with minimal guidance; and learning about and adhering to policies and regulations impacting the teams work with minimal guidance. Assists in services related to patient disposition by: assisting in identifying patients ready for disposition planning activities under guidance; beginning to develop, evaluate, coordinate, and communicate a comprehensive disposition plan in collaboration with the patient, family, physician, nurses, social services, and other healthcare providers and agencies; and obtaining authorizations/approvals as needed for services for the patient with day-to-day supervision. Assists in connecting patients with existing services by: supporting patients with gaining access to care based on their needs and integrating or referring them into existing programs/services with minimal guidance; referring patients to outside entities, ambulatory case managers, care managers, social workers, and/or internal/external resources as appropriate with guidance; and gathering and summarizing information for making location-specific adaptations as necessary. Assists others in serving as liaison between internal and external care by: reviewing benefits/services available based on regulations or specific coverage to patients, families, and other members of the community, and assisting with problem solving identified concerns with general supervision; providing case management to a limited caseload of low-risk patients referred to external facilities/agencies with general supervision; learning and applying standard strategies and concepts to propose recommendations in interdisciplinary team meetings with internal and/or external stakeholders with guidance; and leveraging working knowledge of the patients case to act as a resource for physicians, health plan administrators, and contracted vendors. Minimum Qualifications: Minimum one (1) year of palliative care experience. Completion of palliative care training including pain and symptom management, nutrition and hydration, psychosocial and spiritual care, and hospice from the Center to Advance Palliative Care (CAPC). Bachelors degree in Nursing or related field OR Minimum three (3) years of experience in case management or a directly related field. Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Written Communication; Maintain Files and Records; Acts with Compassion; Business Relationship Management; Company Representation; Managing Diverse Relationships; Relationship Building; Member Service Preferred Qualifications: Registered Nurse License (in the state where care is provided). PrimaryLocation : California,Roseville,Roseville Lava Ridge Behavioral Health HoursPerWeek : 32 Shift : Day Workdays : Tue, Wed, Thu, Fri WorkingHoursStart : 08:30 AM WorkingHoursEnd : 05:00 PM Job Schedule : Part-time Job Type : Standard Employee Status : Regular Employee Group/Union Affiliation : NUE-NCAL-09|NUE|Non Union Employee Job Level : Individual Contributor Job Category : Nursing & Care Delivery Department : Roseville Hospital - Continuing Care-Palliative Med - 0206 Travel : No Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
    $48k-67k yearly est. 2d ago
  • Patient Care Coordinator

    Advanced Medaesthetic Partners

    Ambulatory care coordinator job in Roseville, CA

    Job Details Roseville, CA Sacramento, CA Full Time $20.00 - $23.00 HourlyDescription Destination Aesthetics Medical Spa is a premier destination for aesthetic treatments and wellness services. Our mission is to provide exceptional patient care in a relaxing and rejuvenating environment. We pride ourselves on staying at the forefront of the latest advancements in the field of medical aesthetics while ensuring the highest standards of safety and satisfaction for our clients. POSITION SUMMARY The Patient Care Coordinator (PCC) serves as a vital representative of Destination Aesthetics, creating a positive first and last impression for every patient. This role involves guiding patients through their aesthetic journey with exceptional communication, ensuring they feel informed, comfortable, and cared for throughout their experience. The PCC conducts personalized consultations, aligning patient needs and goals with the appropriate treatments, products, and services we offer. As a key driver of the practice's growth, the PCC is responsible for educating patients, promoting services, and meeting sales targets through consultative selling and patient outreach. By implementing strategic initiatives that reflect both patient desires and business objectives, the PCC will help fuel the continued success of the practice while maintaining our high standards of care and customer service. KEY RESPONSIBILITIES: Ensure patients receive an exceptional experience from initial consultation through follow-up. Conduct comprehensive patient consultations, assessing needs and recommending appropriate treatments, procedures, and products. Educate patients on the full range of med spa services, products, and post-care instructions, ensuring informed decisions and optimal outcomes. Promote services through patient outreach and follow-up to enhance engagement, retention, and satisfaction. Achieve and exceed sales goals by effectively recommending and selling treatments, procedures, and retail products. Manage patient scheduling, ensuring efficient and timely coordination of appointments, consultations, and treatments. Maintain accurate patient records, including consultations, sales, and follow-up communications. Collaborate with the clinical team to ensure seamless care coordination and consistent patient experience. Stay updated on industry trends, new treatments, and product offerings to provide up-to-date information to patients. Qualifications Qualifications High school diploma or equivalent required. Medical Assistant certification preferred. Previous experience in a medical or aesthetic setting is a plus. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficient in electronic medical records (EMR) systems. Ability to work flexible hours, including evenings and weekends. Benefits (Eligible for Full-Time Employees): • Competitive benefit package • Medical, Health, Dental, Vision • PTO • 401k matching EQUAL EMPLOYMENT OPPORTUNITY STATEMENT Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMP complies with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.
    $33k-53k yearly est. 60d+ ago
  • ECM Care Coordinator

    Turning Point Community Programs 4.2company rating

    Ambulatory care coordinator job in West Sacramento, CA

    Turning Point Community Programs is seeking a ECM Care Coordinator/LVN for our Enhanced Care Management (ECM) program in West Sacramento, CA. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness. GENERAL PURPOSE Under the general supervision of the Program Director or designee, this position is responsible for assisting members in meeting their expressed goals while living in the community. Additional support in areas of medication management, housing, vocation, counseling and advocacy will be provided as needed. DISTINGUISHING CHARACTERISTICS This is an at-will direct service position within a program. The position is responsible for assisting and advocating for our members in all areas of treatment and help them apply for and receive services. ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY) The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Maintain a caseload of Managed Care Plan (MCP) Members Serve as Enhanced Care Management (ECM) Point of Contact/ Lead Care Manager for the MCP Members Work collaboratively with treatment team Oversee provision of ECM services. Engage and conduct in-person outreach with eligible MCP Members Accompany MCP Member to office visits, as needed and according to MCP guidelines Extend health promotion and self-management training Arrange transportation Connect MCP Member to other social services and supports needed Educate MCP Members about MCP Member benefits, including crisis services, transportation services, etc. Distribute health promotion materials Offer services where the MCP Member lives, seeks care, or finds most easily accessible and within MCP guidelines Advocate on behalf of MCP Members with health care professionals Use motivational interviewing, trauma-informed care, and harm-reduction practices Work with hospital staff on discharge plan Monitor treatment adherence (including medication) Contact MCP Member to schedule in-person visit with the contract provider. Schedule: Monday - Friday, 8:00 am - 4:30 pm Compensation: $30.00 - $35.15 per hour + Sign-on Bonus Interested? Join us at our open interviews on Wednesdays from 2-4PM, located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670 -or- CLICK HERE TO APPLY NOW!
    $30-35.2 hourly 60d+ ago
  • Care Transition Coordinator II, Care Management - 25-185

    Primed Management Consulting 4.2company rating

    Ambulatory care coordinator job in Sacramento, CA

    We're delighted you're considering joining us! At Hill Physicians Medical Group, we're shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members. Join Our Team! Hill Physicians has much to offer prospective employees. We're regularly recognized as one of the “Best Places to Work in the Bay Area” and have been recognized as one of the “Healthiest Places to Work in the Bay Area.” When you join our team, you're making a great choice for your professional career and your personal satisfaction. DE&I Statement: At PriMed, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are. We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right! Job Description: Proactively assist the Care Transition Manager with providing information to the patient regarding the transition of care. Develop relationships to facilitate discharge planning and continuum of care needs. Performs duties to avoid readmissions and ER visits to the hospital. Analyze and trend data to improve overall utilization metrics. Job Responsibilities Educating the patient about what to expect, review criteria to determine benefit structure, authorize and approve benefits as medically necessary. Engage the patient and caregivers upon admission to the hospital and throughout the hospital stay, discharge instructions, transition preparedness, follow-up appointments, and care, using teach-back methodology to assure the patient the patient understands the treatment plan and is well prepared for transition to the next level of care; in coordination with the Care Transition Manager. Assists the unit nurse and Care Transition Manager with medication reconciliation at admission and near the time of discharge, assuring that medications are those that are likely to be continued as outpatient considering those on the formulary and the affordability. Notifies the Primary Care Physician (PCP) of the patient's admission to the hospital and facilitates a conversation between the hospital treating physician and the primary care doctor. Collaborates with interdisciplinary team to assure that the plan of care is well understood and documented in the medical record. Participates in rounds with physicians, case managers, social workers as needed. Assures the discharge documents are delivered to the PCP and to care management at Hill Physicians. Works closely with the onsite Case Manager and the Hill Concurrent Review nurse to assure post discharge services are authorized and planned at the longest time possible before discharge. Assures that tests, consultations imaging studies, treatments and procedures are performed in a timely manner and that any barriers that might cause delays are identified. Contacts doctors or members of the care team when needed to move the patient's care forward. Makes PCP follow-up appointment as soon as possible after admission with primary care doctor (and with specialists as needed) for a visit for not more than 10 days after discharge. Assures that the appointment time is known by the patient, by the unit nurse, and is recorded on the discharge document; including the arrangement for home health, home infusion, durable medical equipment, skilled nursing and rehabilitation. The Transition Care Coordinator collaborates with the interdisciplinary team to assist in the implementation of the identified discharge plan. Refers patients to Hill Physician Case Management for post-discharge ‘Welcome Home' program, In collaboration with the CTM and team: Provide resource information and referrals. Interpret and coordinate health plan benefit coverage with member's healthcare needs. Refer patients to Health Education and Health Plan Disease Management programs as appropriate. Coordinate all services and interventions with all participating providers and member by effective and timely communications. Negotiate for out of benefit/network services and for cost effective healthcare utilization. In collaboration with the CTM and team: Measure outcomes to determine if quality and cost effectiveness of case management is met. Examples of outcomes data include, but are not limited to member surveys, quality of life, clinical, and financial data. Participate in Quality Improvement activities by analyzing quality data, such as member survey results, and recommend opportunities for improvement. Maintain client privacy, safety, confidentiality, and advocacy while adhering to ethical, legal, regulatory and accreditation standards. In collaboration with the CTM and team: Support the interdisciplinary team approach to ensure effective resource utilization, as well as quality and cost-effective outcomes. Coordinate internal and external resources for the individual member. Utilize existing reports and systems to identify and monitor utilization resource patterns and facilitate needed care coordination in order to support Quality Improvement. Refer to Hill Concurrent Review Supervisor for supportive interventions as needed, i.e., Health Education, Quality Management, etc. Assures that patients whose surgeon desires co-management are seen by consultant or hospitalist. If determined of benefit to the patient, arranges visit by a home-visiting physician into the patient's home. If requested by ACO leadership or supervisor, extends visits in person into a skilled nursing facility or rehabilitation facility. Attends ACO, Hospital, Health Plan meetings as needed. Required to drive or travel daily for work related duties. Other duties as assigned Required Experience 3-5 years of related managed care experience required As a representative of HPMG at the onsite facilities, must have the ability to coordinate effectively with a variety of customers including members, providers, hospital and office staff, health plans, internal departments, community resources, and peers. Ability to work effectively with a variety of customers including physicians, hospital and office staff, and members Ability to work independently as well as in a team environment Multi-tasking and ability to prioritize, and strong critical thinking skills Excellent organizational and communication skills and ability to meet timeframes Computer literate: Excel in routine applications software and Internet resources, including Microsoft Word and Excel Strong ability to analyze and trend UM data, and develop a process improvement plan Experience with CPT/ICD9 codes preferred. Required Education High School Diploma/GED required Medical Assistant Certificate preferred Additional Information Salary: $30 - $33 hourly Hill Physicians is an Equal Opportunity Employer
    $30-33 hourly Auto-Apply 60d+ ago
  • Home Care Coordinator (RN,LVN)

    Health 4.7company rating

    Ambulatory care coordinator job in Sacramento, CA

    At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we're looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit ****************************** Role Scope: We are looking for a Home Care Coordinator to ensure that personal and clinical home care needs are delivered to help our participants thrive. The Home Care Coordinator participates in the interdisciplinary team's assessment of needs and approval of services for each participant and activates internal and external resources to address those needs in the home setting. Core Responsibilities & Expectations for the Role Help create a suite of home services that keeps Participants safe in their home, a team culture that cares and creates joy, and an environment where all participants and team members belong. Continue to raise the bar. Constructively seek and share feedback and help us implement changes in order to improve clinical outcomes and experience for participants. Exhibit and honor Habitat's values. Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals Communicate with participants via telephone, and provide effective communication with nursing therapy, aides, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. In collaboration with Home Care Services staff, track and monitor home care and hour scheduling In coordination with the growth team, help evaluate whether prospective participants' home care needs can be met via the program Assist with staffing/scheduling activities, soliciting, and input from managers Participate in end-of-life care, coordination, and support Performs related duties as assigned. Required Qualifications: Three (3) years of relevant professional experience such as home care, primary care, experience with an elderly population Bachelor's Degree in a related field (e.g. nursing, gerontology, healthcare management) Minimum of three (3) years of case management in a clinical or home setting with a frail or elderly population, or home care administration experience. Proof of valid CA driver's license, personal transportation, good driving record and auto insurance as required by State law. (if applicable). Preferred Qualifications: Healthcare/clinical Licensure (e.g. LVN, RN, SW) Bilingual: Spanish/Mandarin/Cantonese preferred. A state issued driver's license, personal transportation, and auto insurance as required by law. Location: Sacramento, CA (Onsite) Compensation: We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $29-$42 hourly. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location. Vaccination Policy, including COVID-19 At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe and essential requirement of this role. Requests for reasonable accommodation due to an applicant's disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment Our Commitment to Diversity, Equity, and Inclusion: Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law. Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at *************************. E-Verify Participation Notice This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Beware of Scams and Fraud Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams' option: *******************************
    $29-42 hourly Auto-Apply 60d+ ago
  • Choices Care Coordinator

    Kenneth Young Center 3.9company rating

    Ambulatory care coordinator job in Elk Grove, CA

    Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery-oriented support, community prevention, LGBTQ+ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. Join our team to grow in your career while building stronger, healthier communities. Ken neth Young Cen ter offers a robust ben e fit pack age that is high ly com pet i tive to the mar ket and offers all full-time employ ees the following: 403(b) plan with orga ni za tion al matching Medical Insurance (Blue Cross and Blue Shield of Illi nois - BCBS) Den tal (BCBS), and Vision Insur ance (BCBS) with low employee premiums Long Term and Short Term Dis abil i ty (BCBS), no cost to employee Flex i ble Spend ing Account (with annu al rollover) Basic life insur ance (50k) paid for by the organization and option for addi tion al vol un tary cov er age for self, spouse, or depen dents (BCBS) Incentive program with potential for quarterly bonuses Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit) Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF) To fur ther pro mote an active and healthy work/ life bal ance, KYC also offers a gen er ous amount of paid time off and staff holidays. 4 weeks of Paid Time Off (With increas es based on seniority) 8 Paid Orga ni za tion-Wide Hol i days 3 Per son al Float ing Hol i days annually Job Scope: Choices Program Care Coordinator provides hospital and community based prescreening services to older adults and persons with disabilities to assure the appropriateness of referrals for skilled nursing facility placement and to provide seniors with information about their choices and options for community based care. Primary Responsibilities Conduct and complete pre and post screenings to determine the appropriate level of care in hospitals, skilled nursing and supported living facilities Conduct and complete deinstitutionalization screenings Conduct and complete assessments needed to implement DOA's or Title III services According to HFS/IDOA processes complete appropriate entries in Assessment Pro/entering level 1 for SLP/community assessments. Educate clients and their families on choices/options for care when appropriate Establish and maintain a system for receiving referral information and scheduling prescreening appointments Establish and maintain a system to provide hospital and nursing homes with necessary prescreening documentation to assure smooth transitions to care Act as the liaison between hospital discharge planners, nursing home staff, clients and their families as necessary to facilitate care Work cooperatively with other Choices Care Coordinators to assure coverage of hospital and community Nursing Home Prescreens Work cooperatively with agency staff to maintain continuity of care for clients receiving multiple services Interpret and communicate, at the service delivery level, Center policies and procedures. Demonstrate knowledge of Choices documentation standards and capacity to meet documentation requirements. Cooperate with the Supervisor of Compliance and Billing to assure timely and accurate billing Participate in supervision as directed with the manager and in regular performance evaluations Participate in staff development and training Ensure client confidentiality in accordance with KYC policy and HIPAA requirements. Work Environment While performing the duties of this job, the employee regularly works in an office setting roughly 25% of the time. A majority of the employee's time will be spent in the community (75%), driving to and from area nursing and supportive living facilities and occasionally client homes to perform screenings of the appropriateness of the living situation. While in residential facilities and client homes the employee may be exposed to varying home conditions based on assigned caseload. Travel While performing the duties of this position, the employee travels by automobile about 75% of the time between hospitals and nursing facilities in the Northwest Suburbs. Education and Experience Bachelor's degree from an accredited college or university in social work, psychology or a related discipline Previous experience in the provision of social services to older persons and/or persons with disabilities DOA Community Care Program Certification preferred Schedule Exempt, Full-Time, 37.5 hour work week Must have monthly weekend availability to cover required shifts. Kenneth Young Center is an Equal Opportunity Employer
    $41k-51k yearly est. 51d ago
  • Care Management UR Coodinator

    BRMS

    Ambulatory care coordinator job in Folsom, CA

    Summary: The Utilization Review Coordinator supports the Care Management Department by facilitating the intake, review, and coordination of authorization requests. This position ensures timely and accurate processing of both prospective and retrospective utilization review activities in accordance with company policies, benefit plans, and medical necessity guidelines. Essential Duties and Responsibilities: Duties include, but are not limited to, the following. Other tasks may be assigned as needed. This is an on-site position . Must be able to work 8:30 am to 5 pm, Monday through Friday. Maintain strict confidentiality and compliance with HIPAA and internal privacy policies. Accurately receive, review, and route incoming authorization requests to the appropriate reviewer. Enter and update all utilization review data in the medical management system with accuracy and completeness. Review submitted medical documentation for consistency between diagnosis, services requested, and clinical information. Verify member eligibility and benefits to support determination of coverage. Apply established medical criteria and internal guidelines to assist in the review process. Prepare documentation and recommendations for licensed clinical staff and medical directors as part of the determination process. Communicate effectively with providers, members, clients, and internal departments regarding authorization requests, status updates, and required information. Respond to inbound calls from providers and members in the department's phone queue, offering professional and accurate assistance. Provide backup administrative support as needed, including phones, correspondence, and data entry. Perform other duties as assigned by management. Supervisory Responsibilities: This position has no supervisory responsibilities. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Requirements Knowledge, Skills, and Abilities: Strong verbal and written communication skills. Excellent customer service and interpersonal skills for working with internal teams and external clients. High level of organization and attention to detail; ability to manage multiple priorities and meet deadlines. Proficiency with Microsoft Office applications (Word, Excel, Outlook) and Windows-based systems. Ability to learn and use medical management and authorization tracking systems. Working knowledge of medical terminology, ICD-10, HCPCS, and CPT coding. Understanding of evidence-based medical guidelines preferred. Knowledge of Durable Medical Equipment (DME) authorization processes preferred. Ability to work independently while contributing effectively to a team environment. Ability to maintain professionalism in a fast-paced environment. Supervisory Responsibilities: This position has no supervisory responsibilities. Qualifications: High school diploma or GED required. This is an on-site position . Must be able to work 8:30 am to 5 pm, Monday through Friday. Associate's degree or higher in a health-related field preferred. A minimum of two (2) years of experience in medical administration, utilization review, or health insurance operations is required, with experience in a TPA or managed care setting preferred. Equivalent combinations of education and experience will be considered. Language Skills: Ability to read, write, and communicate effectively in English. Ability to interpret and apply company policies, procedures, and benefit plan documents. Ability to compose clear correspondence and communicate effectively with providers, clients, and internal staff. Mathematical Skills: Basic mathematical ability to add, subtract, multiply, and divide as needed for data and reporting accuracy. Reasoning Ability: Ability to apply sound judgment to follow written, verbal, or diagrammed instructions. Ability to identify and resolve issues within standard procedures and guidelines. Certificates, Licenses, and Registrations: None required. Certification in medical billing, coding, or health administration preferred but not required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit for extended periods in front of a computer. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and use hands to finger, handle, or feel. The employee may frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This position requires the employee to work in the office. Salary Description $22.00 - $23.00 DOE
    $41k-67k yearly est. 49d ago
  • Weekend Intake Coordinator

    First Call Hospice 4.0company rating

    Ambulatory care coordinator job in Citrus Heights, CA

    The Intake Coordinator is responsible for managing the patient intake process, including communicating directly with patients and families, data entry, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, participating in a daily intake stand up meeting, monitoring portals and managing the insurance verification and authorization processes. Schedule: Saturday and Sunday, 8:00 am - 5:00 pm pacific time DUTIES & RESPONSIBILITIES Monitors partner portals for incoming referrals. Carries out daily patient referral and intake operations including implementation and execution of intake best practices. Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements. Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy. Establishes and maintains positive working relationships with current and potential referral sources. Ensures seamless transition of patients to hospice care by providing direct oversight of patient education and preparation for hospice care, plan of care initiation, and coordination of care with multiple service providers. Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes. Assists the Executive Director/Administrator in the preparation of an annual budget for the intake department and monitors allocation of resources according to budgetary limitations. Maintains comprehensive working knowledge of Hospice contractual relationships and ensures that patients are admitted according to contract provisions. Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by First Call Hospice Requirements The Intake Coordinator must have healthcare experience, preferably in referrals/intake in a home health or hospice environment. Demonstrates good communication, negotiation, and public relations skills. Demonstrates autonomy, assertiveness, flexibility and cooperation in performing job responsibilities. Job Type: Part-time Pay: $17.00 - $28.00 per hour The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
    $17-28 hourly Auto-Apply 60d+ ago
  • Hospice Patient Care Coordinator - Sacramento (Intake/Scheduler)

    Lorian Health 3.9company rating

    Ambulatory care coordinator job in Elk Grove, CA

    Job Details LHST - Hospice - Atlas - elk grove, CADescription Join the Lorian Health team, a home health and hospice agency that is thoughtful, generous, and family-oriented. At Lorian Health, we believe in equanimity regarding the treatment of all our patients, setting the highest quality standards for home health services. Our commitment to fostering a socially responsible environment within our organization and community allows us to provide the highest caliber of health care for our patients and their families. What We Offer We offer a comprehensive employee benefits package that includes, but is not limited to: Health, Dental, Vision, 401K with company match Competitive pay Paid vacation, holidays, and sick leave Full time includes company paid health insurance, dental insurance, vision insurance, paid life insurance, supplemental insurance and 401(k) plan, as well as annual accrual of 10 vacation days, 6 sick days, 9 holidays. Hospice Patient Care Coordinator What You Will Be Doing: The Patient Care Coordinator position supports all department functions in reception and intake of new referrals, as well as maintaining all clinical field staff schedules for admissions, discharges, resumption of cares, recertification visits, and routine follow up visits as needed. The Patient Care Coordinator position will also assist in answering the phone. Responsibilities Completes department functions, duties, and activities for Intake of new referrals and maintain all clinical field staff schedules. Assists in the smooth processing of referrals, and acts as a liaison between LORIAN and referral sources. Manages all aspects of the clinical field staff schedules, while ensuring admitted patients are seen as ordered by the referring physicians within 48 hours. Ensures that all relevant patient information is obtained in an accurate and timely manner, and is entered into HomeCare HomeBase system, in order to meet MEDICARE requirements, when patients are referred to LORIAN by referral sources. Regularly collaborate with the sales and clinical management team in reviewing new referrals and determining the appropriateness of any given referral for the agency. Provides all relevant patient information (i.e. patient personal demographic, history and physical, current medications, physician's orders, F2F, surgical reports, etc.) obtained upon referral into patient charts. May perform other duties as assigned. Work Environment Normal office environment. Equipment Used Standard office equipment such as computer, phone, fax, and copier. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. Qualifications Required Education and Experience: High School Diploma or Equivalent. One (1) to two (2) years of experience in health care, Home Health preferred. Additional Qualifications: Working knowledge of Medical terminology. Strong knowledge of Microsoft Office Systems (i.e. Word, Excel, etc.) and with an EMR system, HCHB is preferred. Must have professional and customer-service-driven phone and communication skills. Ability to communicate effectively and tactfully with management, clinical staff and office staff in a constructive, goal directed, and professional manner. Ability to communicate effectively and tactfully with patients, doctors, and all customers of Lorian Health (LORIAN) in a productive, constructive, and professional manner. Strong ability to organize and prioritize workload on a regular basis based on the quantity of incoming referrals. Ability to be flexible and to follow verbal and written instruction in a fast-paced team-oriented environment. Proficient in completing routine paperwork, multi-tasking, and providing appropriate follow-up as needed. Outstanding interpersonal relationship building. Maintains confidential patient information in accordance with privacy and security standards of the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state laws. Physical Requirements Ability to sit at a desk for long periods of time. Ability to use a phone either by handset or by headset for long periods of time. Ability to deal effectively with high levels of stress.
    $49k-70k yearly est. 60d+ ago
  • Care Coordinator I/II, Enhanced Care Management

    Stanford Sierra Youth & Families

    Ambulatory care coordinator job in Sacramento, CA

    $1,000 Hiring Bonus, Additional $1,500 Spanish Speaking Bonus* QUALIFICATIONS Education & Experience Care Coordinator I : High School Diploma or equivalent AND 2 years' experience providing community engagement, community resources/linkage, or direct service support to youth & families AA Degree in social service, psychology, juvenile justice, sociology, child development or health/human services related field AND 1 year experience providing community engagement, community resources/linkage, or direct service support to youth & families Care Coordinator II: Bachelor's degree in social service, psychology, juvenile justice, sociology, child development or health/human services related field AND 1 year experience providing community engagement, community resources/linkage, or direct service support to youth & families ESSENTIAL JOB FUNCTIONS Position Specific Assess client needs in the areas of physical health; mental health; SUD; oral health; trauma- informed care; social supports; housing; vocational/employment; wellness; and referral and linkage to community-based services and supports. Collaboratively develops and implements the Individual Care Plan/Health Action Plan Offer services where the client lives, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services. Connect clients to other social services and support that are needed (e.g., community support group). With approval from supervisor, coordinate/advocate on behalf of client with health care professionals (e.g., PCP) Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction Techniques, and Trauma- Informed Care principles. Work collaboratively with hospital staff regarding Transitional Care Planning Conduct outreach and engagement activities to facilitate linkage to the ECM program. Outreach and Engagement consists of phone calls, mailed information, and field visits. Accompany clients to office visits, as needed and appropriate. Evaluate progress and update goals. Arrange transportation Complete all documentation within the timeframes established by the individual action plans Attend weekly staff/team meetings and supervision. Attend training as assigned (e.g., ACEs Certification) Agency Specific Performs all duties in a manner consistent with the principles and values of agency, while adhering to applicable professional codes of ethics, the agency's policies and procedures, contractor requirements, and regulatory requirements. Model and communicate appropriate positive attitudes toward the agency's Mission, Vision, and Values Work collaboratively with all agency programs and staff to provide support as needed Utilize and maintain calendar with all work-related details in order to manage time effectively and share calendar information with coworkers Participate in on-going training to expand and develop professional skills Perform other duties as necessary for the agency, as assigned Employment At-Will Employment at the Agency is terminable at-will, which means that employment may be terminated at any time, without cause or reason, by either the employee or the Agency. In addition the Agency may also demote, layoff, transfer or reassign employees at any time at its sole discretion without cause or reason. Check out our Diversity, Equity & Inclusion Statement ************************************************ Starting Salary Range: The full salary range for this role is posted here. Offers made will fall within a portion of the range commensurate with equity factors such as experience and education. Care Coordinator I: $24.00 - $34.00 DOE Care Coordinator II: $26.00 - $36.00 DOE
    $41k-68k yearly est. 10d ago
  • Home Care Coordinator

    Welbehealth

    Ambulatory care coordinator job in Elk Grove, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Coordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive. Reporting to the Home Care Manager, the Home Care Coordinator focuses on arranging, assessing, and overseeing personal care in the home. Essential Job Duties: Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc. In collaboration with Home Care Services staff, track and monitor home care and hour scheduling In coordination with the Marketing Team, help with enrollment of prospective participants into the program Assist with staffing/scheduling activities, soliciting, and input from managers Participate in end-of-life care, coordination, and support Job Requirements: Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience Bachelor's Degree preferred Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time 401 K savings + match Bonus eligibility - your hard work translates to more money in your pocket And additional benefit Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $68,640-$89,535 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $68.6k-89.5k yearly Auto-Apply 5d ago
  • Intake Coordinator - Law Office Receptionist

    York Law Corporation 4.6company rating

    Ambulatory care coordinator job in Sacramento, CA

    Job Description Job Title: Intake Coordinator - Law Office Receptionist As an Intake Coordinator (Receptionist), you will play a vital role in providing exceptional customer service to clients while efficiently managing the intake process. You will serve as the first point of contact for individuals seeking legal assistance for elder abuse cases, ensuring their needs are met with empathy and professionalism. This position requires strong communication skills, attention to detail, and a compassionate demeanor. Bilingual in English and Spanish. Responsibilities: Client Intake: Greet clients and visitors warmly as they enter the office. Conduct initial screenings to determine the nature of their legal inquiry regarding elder abuse. Collect essential information from clients and accurately input data into the firm's case management system. Schedule appointments for potential clients with attorneys or intake specialists. Communication: Answer incoming phone calls, emails, and inquiries promptly and courteously. Provide information about the firm's services and procedures to prospective clients. Effectively communicate with clients, attorneys, and staff members to ensure smooth intake processes. Documentation and Record-keeping: Maintain accurate and organized client records and intake documentation. Assist in the preparation of intake packets, forms, and correspondence. Ensure compliance with confidentiality and data protection policies. Administrative Support: Assist in general administrative tasks such as filing, copying, scanning, and faxing documents. Familiar with Document Management Systems and experience with digitally saving legal documents under a structured legal case management system. Manage office supplies and ensure reception area cleanliness. Collaborate with other administrative staff to support firm-wide operations as needed. Client Relations: Establish and maintain positive relationships with clients, demonstrating empathy, patience, and professionalism. Listen attentively to clients' concerns and convey their needs to appropriate staff members. Uphold the firm's commitment to providing high-quality service and support to elder abuse plaintiffs. Qualifications: Previous experience with multi-line phones and front desk reception work (minimum one year). Previous experience in a law office or the legal industry is highly preferred. Familiarity with legal terminology and procedures is preferred. Excellent communication and interpersonal skills, with a compassionate and empathetic approach. Strong organizational skills and attention to detail. Proficiency in Microsoft Office Suite (Excel, Word, Adobe, Outlook, Teams) and basic computer literacy. Ability to multitask and prioritize tasks in a fast-paced environment. Sensitivity to the issues faced by elder abuse victims and their families. Bilingual in English and Spanish Education: High school diploma or equivalent required. Some college or an AA is preferred. Additional certification or training in office administration or customer service is advantageous. Work Environment: This position operates in a professional office environment. Regular working hours are Monday-Friday, 8-5, and may include evenings or weekends based on firm needs. Pay: $21- $23 DOE (Hourly, Non-exempt)
    $21-23 hourly 2d ago
  • BHBH Care Coordinator

    Pala Band of Mission Indians

    Ambulatory care coordinator job in Alta, CA

    Job DescriptionSalary: Title: BHBH Care Coordinator Department/Division: Social Services Status: Full-Time / Monday Friday, 8:00 AM 4:30 PM (evenings and weekends as needed) Salary: Hourly/ DOE Supervisor: BHBH Program Manager, Social Services Director Subordinates: None POSITION SUMMARY: The BHBH Care Coordinator provides intensive case management and housing-focused care coordination for individuals and families currently experiencing or at high risk of homelessness. The coordinator plays a key role in connecting clients to stable housing, supportive services, and long-term wellness through a culturally responsive, trauma-informed approach. The position is embedded within a tribal wraparound team and collaborates with Indian Health Services, Behavioral Health, Courts, Parole/Probation, Child Welfare, and other tribal and community-based agencies to promote housing stability, self-sufficiency, and access to essential services. PRIMARY DUTIES AND RESPONSIBILITIES: Maintain a caseload of 1215 clients, ensuring at least 14 hours of monthly service contact per client, including weekly face-to-face visits. Conduct thorough intakes within two (2) weeks of referral, identify immediate needs, and begin developing an individualized care plan. Within 30 days, complete a Plan of Care (POC) and 24-hour Crisis Plan based on client strengths, cultural values, and housing needs. Collaborate with housing providers, landlords, and agencies to secure and maintain permanent housing placements. Assist clients in completing housing applications, gathering documentation, and navigating housing authority or tribal housing processes. Provide tenancy support services, including budgeting, life skills, communication with landlords, and eviction prevention strategies. Coordinate transportation for appointments and emergency services as needed. Facilitate access to supportive services, including mental health, substance use treatment, benefits enrollment, and vocational programs. Monitor service delivery and act as liaison between the client, family, and team to ensure quality and consistency. Maintain up-to-date, strength-based client records and complete all documentation in a timely manner. Attend and participate in tribal and county housing case conferencing, team meetings, and interagency collaborations. Conduct home visits and field-based outreach to support client engagement and housing retention. Identify and advocate for culturally responsive resources that reflect the needs of Native families and individuals. Assist with community education and outreach related to housing stability and homelessness prevention. Support the development and implementation of housing-related programs and policies within the Tribe. Participate in required training, staff development, and reflective supervision. Other duties as assigned. SECONDARY DUTIES AND RESPONSIBILITIES: Analyze complex problems and develop culturally appropriate, solution-focused plans. Manage detailed records, data collection, and client communications effectively. Interpret housing regulations and funding requirements to support client eligibility and program compliance. Provide input into program design and continuous improvement based on client outcomes. KNOWLEDGE, SKILLS, CERTIFICATIONS AND ABILITIES: Knowledge of housing-first and trauma-informed care models, especially in serving individuals and families experiencing or at risk of homelessness. Familiarity with local housing systems, public benefits, and supportive services. Strong interpersonal and communication skills to engage with clients, community partners, and landlords. Ability to work independently with strong follow-through, while contributing to a collaborative team environment. Ability to maintain accurate documentation, case notes, and timely reporting. Cultural sensitivity and respect for Native communities; support for tribal values and philosophies. Basic computer skills for data entry, communication, and use of case management systems. Must maintain confidentiality and follow ethical guidelines at all times. Previous experience working with Native American communities or vulnerable populations preferred. MINIMUM QUALIFICATIONS: Bachelors or Masters Degree in Social Work, Human Services, Sociology, Criminal Justice, or a related field preferred. In lieu of a degree, four (4) years of relevant experience in housing navigation, case management, or supportive services may be considered Minimum of one (1) year of relevant experience in housing navigation, case management, or supportive services. Experience working in or alongside tribal communities is highly preferred. Demonstrated commitment to equity, social justice, and trauma-informed care. Must maintain strict confidentiality regarding all tribal and client matters. OTHER REQUIREMENTS: All employees are expected to follow the Tribal Employee Handbook of the Pala Band of Mission Indians and must adhere to any additional applicable addendums. SUBMIT APPLICATION TO: Jobs - Pala Tribe
    $47k-65k yearly est. 15d ago
  • Intake Coordinator

    The Salvation Army Del Oro Division

    Ambulatory care coordinator job in Yuba City, CA

    Job Description Please review required work experience The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. BASIC PURPOSE The position is responsible for coordinating and implementing intake services for persons seeking shelter and housing services; and ensure data compliance for all relevant information management systems. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate the triage and assessment of all persons seeking shelter and housing services Coordinate participant intakes with program managers and specialists Maintain, coordinate and track waitlist of potential participants for homeless/housing services Facilitate intake procedures and conduct inquiry interviews Establish and maintain collaborative relationships with community agencies, government agencies and professionals for service coordination Coordinate internal and external program referrals Coordinate medical referrals in coordination with contracted managed care plans Participate in weekly case conference meetings Participate in program and agency trainings as assigned Maintain accurate participant records in various information management systems; and generate reports as requested Maintain and execute confidential information according to HIPPA standards Maintain a highly detailed and organized filling system Ensure intake procedures utilize harm reduction and housing first principles Check and respond to emails and voicemails on a regular basis Adhere to confidentiality standards Other duties as assigned KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS Knowledge of, and familiarity with, homeless services, office management and social services. Ability to speak and write the English language at a high and professional level High degree of confidentiality Computer literate in Microsoft Office applications Word, Excel and Outlook preferred Excellent communication skills, both written and verbal. Excellent and professional telephone etiquette and presence High degree of organizational skills Approach problem solving creatively Strong ability to utilize a high level of time management and handling multiple tasks CERTIFICATES, LICENSES, REGISTRATIONS High school diploma or equivalent A minimum of 2 year's work experience in social services, medical billing or office management. Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle Must be 21 years or older Complete The Salvation Army vehicle course training PHYSICAL REQUIREMENTS: Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis Ability to grasp, push, and/or pull objects Ability to reach overhead Ability to operate telephone Ability to lift up to 25-40 lbs. Ability to operate a computer Ability to process written, visual, and/or verbal information Ability to operate basic office equipment and tools PC, Fax Machine, Telephone, Calculator, Copier, Printer. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.
    $36k-52k yearly est. 22d ago
  • Home Care Service Coordinator

    Addus Homecare Corporation

    Ambulatory care coordinator job in Vacaville, CA

    Ready to make a real impact? Join Addus/Arcadia HomeCare and help older adults and individuals with disabilities live safely and independently at home! We're looking for a driven, organized, and compassionate Service Coordinator to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You'll be the go-to problem solver-juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment! Hours: Full Time (Mon - Fri 8am to 5pm) Location: Arcadia Home Care & Staffing 190 S Orchard Ave Suite A-105 Vacaville, CA 95688-3649 Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. At Addus we offer our team the best: * Medical, Dental and Vision Benefits * Monthly Bonus * Daily Pay Option * Continued Education * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Essential Duties: * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. * Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Contacts care providers and clients to provide service updates * Conducts monthly client wellness calls and conducts home visits as required * Provides thorough, complete follow-through on escalated client complaints and theft claims * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines * Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency * Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements * Abides by all regulations, policies, procedures and standards * Answering telephones * Assisting staff * Greeting visitors * Filing/scanning and preparing report * File reviews * Data Entry * Special projects Position Requirements & Competencies: * Must have high school diploma or equivalent. * 3 to 5 years of Industry experience required * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have DL to complete in home supervisory visits Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9854 to ************. #ACADCOR #DJADCOR #CBACADCOR #IndeedADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. California applicants may be entitled to additional rights over their personal application. Prior to applying with Addus, please copy/paste the following in your browser to review our California privacy notice for employees and potential applicants: **************************** Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
    $41k-60k yearly est. 3d ago
  • Intake Coordinator Home Health

    All Care Rehab 3.8company rating

    Ambulatory care coordinator job in Clay, CA

    Home Health Links is a tech forward company that serves as a liaison between healthcare providers and leading home health agencies. We ensure patients receive timely, high-quality care by managing referrals, coordinating staffing, and fostering strong relationships across the healthcare continuum. Job Description As a Home Health Intake Coordinator, you'll serve as the key liaison between healthcare providers and home health agencies within your assigned territory. This role blends relationship management, operational coordination, and business development - perfect for someone who enjoys both structured office time and time in the field. You'll split your time between working on-site and traveling (approximately 25%) to visit local providers and partner agencies. Responsibilities: * Build and maintain relationships with referral sources to drive home health referrals. * Educate providers about Home Health Links' services and coordinate ongoing communication. * Collaborate with licensed clinicians (PT, OT, ST, RN) to ensure timely staffing and visit compliance. * Supervise and support Provider Support staff. * Assist with interviewing, onboarding, and managing field clinicians in your territory. * Track referral trends and operational performance; report progress to management. Why Join Us: * Flexible on-site location: Choose from our LA-area offices in Cerritos, Long Beach, Huntington Park, or Covina. * Mileage reimbursement in accordance with California Labor Code 2802. * Impactful work: Make a difference in patient care without direct clinical duties. * Career growth: Opportunities for advancement within a fast-growing, mission-driven company. * Tech-driven environment: Work with a modern, innovative healthcare organization. * Collaborative culture: Partner with clinicians and healthcare leaders across the continuum of care. Qualifications * 3+ years of experience in home health/staffing agency is required * Excellent communication, relationship-building, and organizational skills. * Knowledge of home health operations and compliance standards. * Tech-savvy and comfortable using CRMs, scheduling systems, and digital tools. * Valid driver's license and reliable personal vehicle (travel up to 25%). Compensation is commensurate with experience, with an annual salary range of $50,000-$55,000, plus a bonus of up to 15% of annual compensation based on achievement of key performance indicators (KPIs). Additional Information Travel required: Approximately up to 25% of the time, with mileage reimbursement in accordance with California Labor Code 2802. All your information will be kept confidential according to EEO guidelines. All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $50k-55k yearly 3d ago
  • Care Transition Coordinator II, Care Management - 25-182

    Primed Management Consulting 4.2company rating

    Ambulatory care coordinator job in Sacramento, CA

    We're delighted you're considering joining us! At Hill Physicians Medical Group, we're shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members. Join Our Team! Hill Physicians has much to offer prospective employees. We're regularly recognized as one of the “Best Places to Work in the Bay Area” and have been recognized as one of the “Healthiest Places to Work in the Bay Area.” When you join our team, you're making a great choice for your professional career and your personal satisfaction. DE&I Statement: At PriMed, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are. We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right! Job Description: Proactively assist the Care Transition Manager with providing information to the patient regarding the transition of care. Develop relationships to facilitate discharge planning and continuum of care needs. Performs duties to avoid readmissions and ER visits to the hospital. Analyze and trend data to improve overall utilization metrics. Job Responsibilities Educating the patient about what to expect, review criteria to determine benefit structure, authorize and approve benefits as medically necessary. Engage the patient and caregivers upon admission to the hospital and throughout the hospital stay, discharge instructions, transition preparedness, follow-up appointments, and care, using teach-back methodology to assure the patient the patient understands the treatment plan and is well prepared for transition to the next level of care; in coordination with the Care Transition Manager. Assists the unit nurse and Care Transition Manager with medication reconciliation at admission and near the time of discharge, assuring that medications are those that are likely to be continued as outpatient considering those on the formulary and the affordability. Notifies the Primary Care Physician (PCP) of the patient's admission to the hospital and facilitates a conversation between the hospital treating physician and the primary care doctor. Collaborates with interdisciplinary team to assure that the plan of care is well understood and documented in the medical record. Participates in rounds with physicians, case managers, social workers as needed. Assures the discharge documents are delivered to the PCP and to care management at Hill Physicians. Works closely with the onsite Case Manager and the Hill Concurrent Review nurse to assure post discharge services are authorized and planned at the longest time possible before discharge. Assures that tests, consultations imaging studies, treatments and procedures are performed in a timely manner and that any barriers that might cause delays are identified. Contacts doctors or members of the care team when needed to move the patient's care forward. Makes PCP follow-up appointment as soon as possible after admission with primary care doctor (and with specialists as needed) for a visit for not more than 10 days after discharge. Assures that the appointment time is known by the patient, by the unit nurse, and is recorded on the discharge document; including the arrangement for home health, home infusion, durable medical equipment, skilled nursing and rehabilitation. The Transition Care Coordinator collaborates with the interdisciplinary team to assist in the implementation of the identified discharge plan. Refers patients to Hill Physician Case Management for post-discharge ‘Welcome Home' program, In collaboration with the CTM and team: Provide resource information and referrals. Interpret and coordinate health plan benefit coverage with member's healthcare needs. Refer patients to Health Education and Health Plan Disease Management programs as appropriate. Coordinate all services and interventions with all participating providers and member by effective and timely communications. Negotiate for out of benefit/network services and for cost effective healthcare utilization. In collaboration with the CTM and team: Measure outcomes to determine if quality and cost effectiveness of case management is met. Examples of outcomes data include, but are not limited to member surveys, quality of life, clinical, and financial data. Participate in Quality Improvement activities by analyzing quality data, such as member survey results, and recommend opportunities for improvement. Maintain client privacy, safety, confidentiality, and advocacy while adhering to ethical, legal, regulatory and accreditation standards. In collaboration with the CTM and team: Support the interdisciplinary team approach to ensure effective resource utilization, as well as quality and cost-effective outcomes. Coordinate internal and external resources for the individual member. Utilize existing reports and systems to identify and monitor utilization resource patterns and facilitate needed care coordination in order to support Quality Improvement. Refer to Hill Concurrent Review Supervisor for supportive interventions as needed, i.e., Health Education, Quality Management, etc. Assures that patients whose surgeon desires co-management are seen by consultant or hospitalist. If determined of benefit to the patient, arranges visit by a home-visiting physician into the patient's home. If requested by ACO leadership or supervisor, extends visits in person into a skilled nursing facility or rehabilitation facility. Attends ACO, Hospital, Health Plan meetings as needed. Required to drive or travel daily for work related duties. Other duties as assigned Required Experience 3-5 years of related managed care experience required As a representative of HPMG at the onsite facilities, must have the ability to coordinate effectively with a variety of customers including members, providers, hospital and office staff, health plans, internal departments, community resources, and peers. Ability to work effectively with a variety of customers including physicians, hospital and office staff, and members Ability to work independently as well as in a team environment Multi-tasking and ability to prioritize, and strong critical thinking skills Excellent organizational and communication skills and ability to meet timeframes Computer literate: Excel in routine applications software and Internet resources, including Microsoft Word and Excel Strong ability to analyze and trend UM data, and develop a process improvement plan Experience with CPT/ICD9 codes preferred. Required Education High School Diploma/GED required Medical Assistant Certificate preferred Additional Information Salary: $30 - $33 hourly Hill Physicians is an Equal Opportunity Employer
    $30-33 hourly Auto-Apply 60d+ ago
  • Patient Care Coordinator

    Advanced Medaesthetic Partners

    Ambulatory care coordinator job in Sacramento, CA

    Job Details Sacramento, CA Full Time $20.00 - $23.00 HourlyDescription Destination Aesthetics Medical Spa is a premier destination for aesthetic treatments and wellness services. Our mission is to provide exceptional patient care in a relaxing and rejuvenating environment. We pride ourselves on staying at the forefront of the latest advancements in the field of medical aesthetics while ensuring the highest standards of safety and satisfaction for our clients. Position Overview: We are seeking a dedicated and compassionate Medical Assistant to join our dynamic team. The ideal candidate will be passionate about patient care and have a keen interest in the field of medical aesthetics. As a Medical Assistant, you will play a vital role in ensuring our patients have a positive experience from the moment they walk through our doors. Key Responsibilities: Assist healthcare providers with patient examinations and procedures. Prepare and maintain examination rooms, ensuring cleanliness and adherence to safety protocols. Obtain and document patient medical histories, vital signs, and other relevant information. Educate patients about procedures, post-care instructions, and skincare regimens. Manage patient scheduling, follow-up appointments, and maintain medical records. Provide exceptional customer service and support to enhance the patient experience. Uphold confidentiality and adhere to HIPAA regulations. Qualifications Qualifications Previous medical experience working in aesthetics, plastic surgery, or cosmetic dermatology practice. Employees will be asked to travel and must be able to carry and maneuver their luggage and navigate through various transportation modes (car, airplane, bus, train). Frequent use of the phone, computer, and other clinic technologies. Frequent talking and listening when giving instructions and explanations. This position requires frequent walking, sitting, standing, and bending. Must possess good organizational skills to balance clerical and clinical duties. PHYSICAL REQUIREMENTS: To ensure the safety and well-being of our employees, we have established the following physical requirements. This position requires knowledge of various aspects of patient care. Flexible availability (INSERT HOURS/SCHEDULE) High school diploma or equivalent required. Familiarity with aesthetic treatments, skincare products, and procedures is highly preferred. Strong business acumen and superior organizational skills. Strong background in patient education and customer service, with the ability to build rapport and trust quickly. Knowledge of HIPAA regulations and the ability to maintain patient confidentiality and privacy at all times. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMP complies with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported.
    $33k-53k yearly est. 60d+ ago
  • Care Coordinator - ECM (Behavioral Health Specialist II)

    Turning Point Community Programs 4.2company rating

    Ambulatory care coordinator job in Sacramento, CA

    Turning Point Community Programs is seeking a Care Coordinator - ECM for our Pathways program located in Sacramento. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness. The Enhanced Care Management (ECM) Care Coordinator is responsible for coordinating care and services among the physical, behavioral, dental, developmental, and social service delivery systems ensuring individuals receive the right care at the right time and become, or remain, able to live successfully in their communities. Pathways to Success After Homelessness is a mental health program that provides intensive case management, therapeutic and psychiatric services. Pathways provides supportive housing services in conjunction with intensive mental health services with the goal od helping individuals recover from homelessness. GENERAL PURPOSE Under the general supervision of the Program Director or designee, this position is responsible for assisting members in meeting their expressed goals while living in the community. Additional support in areas of medication management, housing, vocation, counseling and advocacy will be provided as needed. DISTINGUISHING CHARACTERISTICS This is an at-will direct service position within a program. The position is responsible for assisting and advocating for our members in all areas of treatment and help them apply for and receive services. ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY) The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Maintain a caseload of Managed Care Plan (MCP) Members Serve as Enhanced Care Management (ECM) Point of Contact/ Lead Care Manager for the MCP Members Work collaboratively with treatment team Oversee provision of ECM services. Engage and conduct in-person outreach with eligible MCP Members Accompany MCP Member to office visits, as needed and according to MCP guidelines Extend health promotion and self-management training Arrange transportation Connect MCP Member to other social services and supports needed Educate MCP Members about MCP Member benefits, including crisis services, transportation services, etc. Distribute health promotion materials Offer services where the MCP Member lives, seeks care, or finds most easily accessible and within MCP guidelines Advocate on behalf of MCP Members with health care professionals Use motivational interviewing, trauma-informed care, and harm-reduction practices Work with hospital staff on discharge plan Monitor treatment adherence (including medication) Contact MCP Member to schedule in-person visit with the contract provider Schedule: Monday - Friday, 8:00 am - 4:30 pm Compensation: $24.00 - $25.47 per hour, with a $1000 sign-on bonus Interested? Join us at our open interviews on Wednesdays from 2-4PM, located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670 -or- CLICK HERE TO APPLY NOW!
    $24-25.5 hourly 60d+ ago
  • Comprehensive Care Coordinator

    Kenneth Young Center 3.9company rating

    Ambulatory care coordinator job in Elk Grove, CA

    Comprehensive Care Coordinator Job Scope: The Comprehensive Care Coordinator provides care management that promotes independence and quality of life for older adults. Performs comprehensive assessments, care plan development and implementation, coordinates services, and provides ongoing monitoring of community based services. Primary Responsibilities Manage and maintain a caseload independently Maintain Illinois Department on Aging (IDOA) records and documentation, act as liaison between older adults and providers Submit billing and reports to Coordinator Grants and Compliance for all care management activity Provide care planning and service implementation Assist at-risk clients problem solve in both crisis and non-crisis situations Function as a liaison between the consulting physicians, social services staff, clients and their families on appropriate services when necessary Function as a liaison between the consulting geriatric psychiatrist and clients requiring psychiatric services, consults with the psychiatrist regarding issues of ongoing client care when appropriate Complete and submit, in a timely and accurate fashion, clinical and programmatic documentation and reports as required by AgeOptions, IDOA and the Center's policies and procedures Receive supervision and provide feedback regarding clinical and administrative issues as needed with coordinator Actively participate in team meetings Actively participate in regular performance reviews Participate in orientation and training opportunities Travel Requirements: Daily driving is required for meetings across offices and residential facilities. Significant time will be spent in the community (up to 65%), driving to and from client homes and providing case management in the home In the field, employee may be exposed to varying home conditions Education and Experience Bachelor's Degree in Social Work or in closely related discipline required Previous experience working with older persons preferred Schedule/Time Keeping/Time-Off Exempt, Full-Time, 37.5 hour work week Kenneth Young Center is an Equal Opportunity Employer
    $40k-51k yearly est. 60d+ ago

Learn more about ambulatory care coordinator jobs

How much does an ambulatory care coordinator earn in Citrus Heights, CA?

The average ambulatory care coordinator in Citrus Heights, CA earns between $37,000 and $65,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.

Average ambulatory care coordinator salary in Citrus Heights, CA

$49,000
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