Ambulatory care coordinator jobs in Clarkstown, NY

Sarah Neuman Center for Rehabilitation and Nursing is a 301-bed skilled nursing facility located in Mamaroneck New York. WHY WORK FOR US? WE OFFER: Pay Rate: $110,000-$120,000 Medical, Dental, and Vision insurance Paid Time Off Daily Pay 401k Direct Deposit #2025Job Summary: The purpose of the Wound Care Nurse position is to support the nursing department and facility wide directives through specialized focus on Wound Care Specialist (WCS) This job description is not an all- inclusive list of essential functions for the job described, but rather a general description of some of the responsibilities necessary to carry out the duties of this position Major Duties and Critical Tasks: Facilitates the operation of the facility Infection Prevention/Control Program and supports continuous quality improvement. Supports the facility and medical staff, departments and teams including guidance, training, technical support, celebrating successes and continued learning related to infection prevention. Chairs the infection Prevention/Control Committee and as a member of other committees as assigned. Compiles and submits data related to Infection Prevention. Supports facility Quality Improvement activities with data support, analysis, and internal consulting. Monitors and maintains current knowledge of key facility accrediting and regulatory agencies indicators/standards. Develops policies and procedures that support infection prevention and control. Consults with CNO and LTC DON and non-clinical managers to ensure infection prevention and control measures are followed. Identifies, investigates, and reports health care associated infections among patients and personnel through ongoing surveillance. Maintains logs with infection surveillance data. Maintains current knowledge of CDC guidelines and recommendations for infection prevention/control and definitions of health care associated infections. Calculates infection rates using the CDC's recommended denominator data, prepares, and presents reports to Infection Control Committee. Responsible for providing Infection Prevention orientation and other in-service programs related to infection prevention and control for the facility. Collaborates with HR and provides direction regarding employee health issues such as exposures, vaccines, or vaccine preventable diseases, communicable diseases and other infection. prevention/control related issues involving facility employees. Makes recommendations regarding real or potential problems/improvement opportunities, including desirable approaches for resolution. Collaborates and reports to appropriate agencies/regulatory organizations Follows the standards set by the Association for Professionals in Infection Control and Epidemiology (APIC). Wound Care Specialist The Wound Care Nurse coordinates treatment to provide comprehensive wound assessments and plan of care including goals, implementation of treatment, evaluation, and outcomes for patients throughout the facility. Provides patient, family and staff education regarding wound management, prevention of pressure ulcers, support surfaces, dressing selections and other therapies. Acts as the resource person for physicians and clinical staff for wound management. Additionally, is able to perform general nursing duties in all departments with adequate supervision. Participates in quality improvement plan for the facility. Essential Responsibilities Ability to perform wound assessment, reassessment, and management for all patients and per policy. Knowledge of the anatomy, physiology, and disorders of the gastrointestinal, genitourinary, and dermal systems. Utilizes current wound management theory when providing care to patients with acute and chronic wound. Follows the standards of the Organization of Wound Care Nurses (OWCN). Demonstrates thorough knowledge of staging system of wounds. Develops skin care programs to prevent skin breakdown. Knowledge and skill to develop and implement policies and procedures to manage patients with draining wounds, fistulae and/or tubes; wound prevention, wound care, ostomy care, and incontinence. Ability to revise plan of care as indicated by the patient's response to treatment and evaluate overall plan for effectiveness. Demonstrates ability to perform treatments and provide services with nursing scope of practice. Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning to include patient, family, and employees as appropriate. Knowledgeable of medications and their correct administration based on the patient and clinical condition. Acts as a resource person to physicians, nursing, and other facility staff. Provides in-services on wound prevention, wound care, ostomy care, and incontinence. Documentation meets current standards and practices. Integrates research findings to clinical practice. Participates in professional societies. Stays current with changes, new advances/treatment in wound care.34 Serves as a liaison between physicians, patients, and manufacturers of clinical products. Knowledgeable of clinical products currently available on the market. Operates all equipment correctly and safely. Coordinates and supervises patient care as necessary. WOUND CARE NURSE QUALIFICATIONS: Current Registered Nurse (RN) License by the State Wound Care Certification Desired Skilled Nursing Experience Preferred Must have good assessment skills, self motivated with good customer service skills. Able to work well with wound care consultant and organization is important.

Job Description Title: Client Care Supervisor Reports To: Program Director FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Team of Client Care Coordinators Purpose of the Role: Responsible for managing a team of Client Care Coordinators providing case management services to clients with mental health and/or chronic health conditions. In the process, ensure adherence to policies, procedures, and regulations while safeguarding quality and driving positive and measurable outcomes. Essential Functions of the Role: Supervise, train, and develop assigned Client Care Coordinators (CCC) in their ability to addresses their client's immediate and emerging needs, resolve issues, advocate, and connect clients to needed resources such that their lives become stable, recovery centric and interactive (minimizing isolation). Lead and coach assigned team in a manner they become increasingly independent in their capability to manage day-to-day interactions by developing their problem solving, communication and advocacy skills; as well as providing them with needed training (one-on-one, field visits, team meetings, outside training, etc.) that will result in effective and outcome-oriented care coordination. Ensure care plans and activities are aligned with client goals and in compliance with Health Home or Grant Funding requirements; eliminate potential issues related to billing, reimbursements to the agency and/or an audit from an external entity. Review a minimum of 10 client case notes per CCC, per week. Monitor and ensure all information (assessments, care plans, care notes) are timely, correlate to and support defined and evolving care plans, notes are professionally written and input correctly into case management system. Provide timely and constructive feedback and act accordingly on areas identified as needing improvement. Be aware of and provide guidance, and/or direct involvement on cases presenting acute needs. Conduct supervision meetings with each CCC (one-on-one) reviewing key metrics. Comply with all other reporting requests made by management. Monitor CCC quality through direct calls to clients, field visits etc., side-by-side. Develop productive and results oriented relationships with mission critical persons at outside organizations, such as (but not limited to): Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office. Do not settle for “because that's the way it has always been done”; be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large. Team and location assignments based on Agency needs. Other activities as assigned. Work Schedule: Monday - Friday, 9am - 5 pm, 35 hours per week, however flexibility required to address client and Agency needs. Physical Environment: Traditional office environment. Must be comfortable attending appointments at various agencies, facilities, and clients' homes. Qualifications for this Role: Proven ability to empathize with the clients we serve. Tenacity and passion for this work, balancing objectivity, and empathy. Minimum 2-3 years of care-related experience in advocacy, mediation, and crisis management. Bachelors in an area of Human Services, Psychology, or 5 years equivalent work experience. 2 years prior supervisory experience highly preferred. Computer literacy required. Bilingual English/Spanish a plus. Flexible availability - based on client and Agency needs. Compensation Range: $42,000 - $48,000

Job Title: Intake Patient Care CoordinatorJob Description As an Intake Patient Care Coordinator, you will play a crucial role in facilitating communication between healthcare providers, insurance companies, and patients. You will be responsible for ensuring smooth operations in the processing of orders and verifications. Responsibilities + Receive orders from hospitals or doctor's offices. + Utilize the Bright Tree System to navigate NJ HMO websites, commercial insurance portals, and Medicare systems. + Contact insurance providers to verify benefits and coverage. + Assign appropriate codes in the internal system. + Communicate with patients to confirm pricing and orders. + Answer phone calls and patient inquiries. + Process orders and approvals through insurance portals. + Handle a high call volume (100+ calls/day), including transfers and quick questions. Essential Skills + Customer service skills. + Prior authorization experience. + Medical knowledge. + Data entry skills. + Insurance knowledge. + Experience with Medicare, Medicaid, and private insurance verification. + Strong multitasking abilities. Additional Skills & Qualifications + Bilingual in Spanish/English is preferred. + Bachelor's degree is preferred; open to an associate's degree. + Prior experience in insurance verification is a must. Work Environment You will work in a fast-paced, patient-focused environment with high interaction with healthcare providers. The shift is Monday through Friday, 9:00 AM to 5:30 PM, with no weekends required. The company has been established for 32 years and is family-owned and operated, fostering a close-knit work culture. Benefits include a strong 401K plan, honored holidays, and two weeks of vacation once permanent. You will be joining a current team of three members. Job Type & Location This is a Contract to Hire position based out of Fort Lee, NJ. Pay and Benefits The pay range for this position is $22.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fort Lee,NJ. Application Deadline This position is anticipated to close on Dec 11, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

Job Description We're seeking a compassionate and detail-oriented Patient Care Coordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise. Key Responsibilities Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice Schedule, confirm, and manage appointments across multiple providers and services Answer phones, respond to inquiries, and provide accurate information about treatments and policies Verify insurance, process payments, and assist with pre-authorizations or billing questions Maintain accurate patient records and ensure compliance with HIPAA guidelines Coordinate pre- and post-procedure instructions with clinical staff Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience Support the administrative team with additional duties as needed (supply tracking, inventory, data entry) Qualifications 1+ year of experience in a medical office or dermatology setting preferred Strong interpersonal and communication skills, both verbal and written Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar) Ability to multitask, prioritize, and work under pressure with grace Polished, professional demeanor - hospitality or concierge experience is a plus High school diploma required; associate's or bachelor's degree preferred Compensation & Benefits Competitive hourly rate ($23-$25/hr based on experience) Health benefits and paid time off Career development in a boutique, high-touch dermatology environment Exposure to both medical and aesthetic procedures Powered by JazzHR Ki4fB5TR4T

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Secaucus, NJ Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Day Program serving individuals with mental illness seeking a BA/BS Case Manager. Can consider new graduates. GREAT OPPORTUNITY TO BUILD SKILLS/COMPETENCIES, AND BEGIN A CAREER IN THE HUMAN SERVICE PROFESSION. LCSW Supervision & Field Instruction provided. Suburban Clifton setting. Responsibilities: Lead treatment groups. Provide advocacy, care coordination & supportive services. Maintain documentation in compliance with regulatory standards. Requirements: BA/BS in Social Work, Psychology or other Human Service-related field. Commitment to promoting the health and well-being of those with mental illness. Caring, easy-going, conscientious, team player. 401K, Health Benefits.

The Care Coordinator will act as an integral part of the Patient Care team. Their main responsibilities are to provide excellent customer service and ensure the accuracy of medical records. Care Coordinators should demonstrate behaviors that reflect a Culture of Service and be able to maintain composure and pleasantries while working in a fast-paced environment. Coordinator Responsibilities: • Answer phones in a professional and courteous manner • Process telephone and electronic orders/inquiries and requests as needed; refer were applicable • Verify Patient Demographics including insurance, social security numbers, DOB etc. • Requesting and obtaining proper medical documentation/notes where applicable • Communicate/fax/upload medical reports as needed • Process or refer facility requests to applicable department • Perform support tasks requested by Logistics Coordinator/Dispatcher • Additional duties as delegated by management • Conforms to all applicable HIPAA compliance and safety guidelines

Job DescriptionDescription: PAX Health is a leading mental and behavioral health organization dedicated to providing comprehensive and compassionate care to individuals facing mental health challenges. Our team of professionals strive to create an environment where mental health is prioritized, stigma is eradicated, and individuals can thrive in their journey towards well-being. The Spanish speaking Patient Care Coordinator holds a pivotal role in managing both patient care and administrative tasks. Their primary objective is to ensure that patients receive exemplary support and assistance throughout their healthcare journey. Must be available to work from 10am-6pm Monday through Friday. Responsibilities May Include: Maintain patient accounts by obtaining, recording, and updating patient demographics and insurance information in the EHR system. Schedule appointments and address patient inquiries via various channels. Register and check-in patients in a timely manner through virtual check-in systems or in-person. Prepare necessary documents for the visit and ensure authorization coverage and payment for each visit. Maintain accurate financial records by updating patient financial information, recording, and collecting patient charges, and providing receipts for payments. Manage insurance claims and maintain accuracy of patient records in the Electronic Health Record (EHR) system. Provide support for patients encountering telehealth or technological challenges. Monitor online referral platforms and respond to incoming faxes promptly. Notify providers of patients' late arrival; reschedule and/or make other accommodations when necessary. Address patient needs, including prescription refills, prior authorizations, and medical record transfers. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining a clean and presentable front office and reception area. Helps patients in distress by responding to emergencies. Encourages patient compliance with preventive care by reaching out to patients and reminding them when they are due for follow ups, re-evaluations, etc. Other duties as assigned Requirements: Qualifications: High school diploma or equivalent. Bilingual English/Spanish IS A MUST! Completion of a Healthcare Administration certificate program preferred. 3+ years of experience working as a medical receptionist/administrative assistant in the mental health/healthcare field. Proficiency in Word, Excel, and Google Suite. Proficiency in Electronic Health Records (EHR) software. Excellent organizational and time management skills Strong interpersonal communication skills Strong attention to detail and organizational skills. Punctuality and efficiency paired with empathy and interpersonal skills. Equal Opportunity Employer (EOE) Statement for PAX Health Pax Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a diverse and inclusive work environment where all employees are valued, respected, and treated fairly. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We comply with all applicable federal, state, and local laws governing nondiscrimination in employment.

Job Description Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit *************** Location Address: Department: Clinical Support Work Schedule: Monday - Friday (8:00am - 4:30pm) What We Offer Our Team Members: Generous Paid time-off (PTO) and paid holidays Medical, Dental, and Vision Insurance Health benefits eligible the first day of the month following your start date. 401(k) Plan with Company Match (first of the month following 2 months of service) Basic & Supplement Life Insurance Employee Assistance Program (EAP) Short-Term Disability Flexible spending including Dependent Care and Commuter benefits. Health Savings Account CCRM Paid Family Medical Leave (eligible after 1 year) Supplemental Options (Critical Illness, Hospital Indemnity, Accident) Professional Development, Job Training, and Cross Training Opportunities Bonus Potential Potential for Over-time Pay (Time and a half) Holiday Differential Pay (Time and a half) Weekend Shift Differential Pay ($4.00 per hour) What You Will Do: The role of the Patient Care Coordinator is to serve as a liaison between the Clinical staff and the patient to coordinate expenses, clinical care, and administrative needs. The Patient Care Coordinator collaborates with the Nurse Coordinators and takes daily direction from the Nurse Manager. Assist the RN with new patient appointments and provide support to the nursing staff. Initiate checklist and chart audit and provide to RN once patient plan is established. Track and audit all patient consent forms, alert RN of any deficiencies, and conduct patient follow-up for any missing consents or labs. Track patient workup to ensure current preconceptual labs, communicable testing, pap smear, annual exam, and mammogram (if applicable) are complete. Send abnormal labs/preconceptual labs to RN for physician review. Maintain patient charts during ART meeting review. Educate new patients after initial consultation with physician, prior to discharge, and refer to the primary nurse if immediate cycling is anticipated. Review and verify all IVF/FET Care plans are completed. Coordinate treatment plans with RN and physician to monitor testing and treatment cycle and schedule appointments according to treatment protocol. Release/obtain medical records to/from patients, authorized providers, and insurance carriers; maintain compliance with HIPAA laws and regulations. Maintain physician correspondence for new patient referrals, graduating patients, clinical notes, embryo transfer follow-ups, pregnancy outcomes, and birth congratulations. Monitor out-of-town patient lab work and results. Coordinate with nursing team to ensure lab work/results are recorded in chart. Monitor IVF treatment process and ensure timely patient flow. Assist Nurse Manager with situations and patient issues as needed. Other duties as assigned. What You Bring: High School Diploma or equivalent required. Medical Assistant Certification or equivalent preferred. Experience in reproductive medicine or Women's health preferred. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office and clinical setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees should have the visual acuity to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment. CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Reports To: Program Director of Children's Advocacy Services Program: Cross Systems Unit Hours Per Week: 35 FLSA Status: Full Time, Non-Exempt Salary Range: $54,000-$58,000 Summary Description: The Cross Systems Unit provides community-based care coordination services for children ages 10 to 18 who have behavioral health issues that have led to psychiatric hospitalization or have put the child at risk for an out-of-home placement. The Individualized Care Coordinator (ICC) is responsible for coordinating the development and implementation of an individualized, community-based plan of social, emotional, and medical services for children and adolescents who have a serious emotional disturbance. The work focuses on preventing out of home placements, emergency room visits, and psychiatric hospitalizations. The Individualized Care Coordinator (ICC) is a planning and problem-solving position that in collaboration with the Department of Social Services overcomes obstacles faced by the client such as system rigidity, fragmented services, under-utilization of services and lack of accessibility to certain services and resources. In contrast to traditional case management approaches, which are often tied to single clinical disciplines or to a single service system, ICC's are intended and empowered to cut across organizational and disciplinary boundaries. Responsibilities: Provide outreach to engage children and families who are eligible for the program. Conduct a comprehensive, strengths-based assessment of the child and family and their service needs. Develop a child and family specific service plan in collaboration with each family. Assist families in securing identified services and advocating to other systems for the provision of these services in an individualized and collaborative manner. Facilitate the creation of a support network for each child and family; convene regular meetings of the family and monitor progress towards jointly developed service goals. Facilitate ongoing communication among the child, family and community providers. Provide crisis intervention and stabilization to children and families in the program as needed. Develop knowledge of and positive relationships with the multiple systems serving families and youth in Westchester County. Document client progress and maintain a permanent record of client activity according to established methods and procedures. Practice with a person-centered, trauma-informed philosophy in alignment with the values of Greater Mental Health of New York. Other designated or related duties. Competencies: Must be knowledgeable of mental health diagnoses, suicide assessments, and psychopharmacology. Familiarity with and ability to use an Electronic Health Record system. Experience in understanding family systems based on diversity of cultural and ethnic backgrounds. Highly organized, detail-oriented, and self-motivated. Key Performance Indicators (KPIs): ICC is expected to complete documentation in a timely manner, as per DSS contract and agency's standards. ICC is expected to visit families a minimum of two times per month as per DSS contract requirements. Requirements: The Individualized Care Coordinator must have a Bachelor's Degree in the human service field and two years of experience in providing direct services or linking children to a broad array of services or a Master's Degree in the human service field with one year of experience. Strong computer knowledge: typing, communication tools, scheduling tools and web browsers. Familiarity with and ability to use an Electronic Health Record system. Must be reliable and able to work independently and understand the importance of maintaining confidentiality. The Individualized Care Coordinator must have and maintain a valid Driver's License with a driving record that is satisfactory to our insurance carrier. The Individualized Care Coordinator must maintain current New York State Defensive Driving certification. The Individualized Care Coordinator must be cleared NYS Justice Center through fingerprinting for a Criminal History Records search. The Individualized Care Coordinator must be cleared by the Justice Center for the Protection of People with Special Needs Staff Exclusion List (SEL) and the New York State Medicaid Exclusion List. The Individualized Care Coordinator must be cleared by the NYS Office of Children and Family Services (OCFS) for instances of child abuse and/or neglect. The Individualized Care Coordinator must be legally eligible to work in the United States without sponsorship. Fluency in English (Reading, Writing, Speaking). Fluency in Spanish preferred but not required. Strong computer knowledge: typing, communication tools, scheduling tools and web browsers. Proficiency in Microsoft Office suite and database management systems. Fluency in English (Reading, Writing, Speaking). Must be cleared and maintain clearance by applicable regulatory clearances as required. Legally eligible to work in the United States without sponsorship. Special Considerations: Must be able to meet with families when youth are out of school during after-school hours. This is a mobile position requiring field work. Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Hoboken clinic in NJ. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need Qualifications Previous customer service experience. Someone who is hospitable, welcoming, and team-orientated. Strong communication skills and ability to multi-task. A strong attention to detail and willingness to grow. BA.BS degree preferred, not required. What We Offer We know that exceptional patient service can only be achieved when our team is well cared for. We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include: One Medical paid membership. Learn more at onemedical.com/business Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program. Medical, Dental, Vision Benefits, Commuter FSA Plan. 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health Commuter FSA Plans - pretax savings plans for travel to & from work Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness. Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements Manual dexterity to manipulate office equipment and make written notations. Ability to use computer keyboard 90% of each workday. Hearing acuity to communicate over the telephone. Visual acuity to read information on computer screen. The ability to sit, stand, walk for extended periods of time Occasionally lift 10 pounds floor to waist We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don't work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation's leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation's top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear's history of excellence at spearcenter.com.

Westchester County Health Home Care Coordinator Work Schedule: Monday through Friday - 8:30 AM to 4:30 PM (40 Hours Per Week) Payrate: $26.44 per hour Job Summary: The Westchester County Care Coordinator will work with Medicaid-enrolled individuals, living with mental illness or multiple chronic conditions, to get connected to care and services in their local communities. By connecting high-risk Medicaid individuals to resources and supports, we aim to reduce duplicate services, reduce emergency department visits and inpatient admissions, and lower costs, thus improving the health and well-being of lives throughout Westchester County. The population served has unmet mental health, addiction, or social determinant of health needs and does not typically engage with the traditional systems of care. The goal of the care coordinator will be to work collaboratively with the Yonkers Mobile Crisis Response Team (YMCRT) team in supporting individuals to identify goals and make connections to needed services. Job Responsibilities: Assists participants with psychiatric diagnoses to participate in diverse, person-centered, self-directed services and meaningful activities that promote empowerment and robust recovery. Collaborating with the YMCRT (Yonkers Mobile Crisis Response Team) to assist participants with getting connected to appropriate community resources. Maintains regular contact, outreach, curriculum development, group facilitation, counseling, mentoring, systems navigation, community oversight, and crisis support. Provide Care Management outreach and engagement with eligible individuals in coordination with Hudson Valley Care Coalition. Provide screenings and evaluations using trauma-informed, person-centered skills with the Hudson Valley Care Coalition's service tools, along with individual advocacy, peer support, and systems navigation. Educates participants on useful health & wellness topics, including but not limited to Peer/Self-help, smoking cessation, and advocacy. Resources, Recovery from Mental Health Challenges (from a Psychiatric Rehabilitation perspective), Wellness & Whole Health (SAMHSA's Eight Dimensions of Wellness), Community Resources (across all domains of health, e.g.: physical, mental, substance use, socio-economic determinants of health), Trauma & Healing, Wellness Planning & Prevention (e.g. WRAP), Natural Supports (developing/maintaining). Helps participants identify barriers to their recovery journeys or personal wellness, including access, quality of care, people's rights, lack of basic needs, and stigma & discrimination. Advocates for participants side-by-side to overcome identified barriers, making sure their voices are heard, and their decisions are understood and respected. Builds peer-to-peer connections/relationships based on mutuality (shared lived experiences), empathy, and hope for recovery/wellness (peers-as-proof). Assist Participants to identify & accomplish whole health goals related to the Eight Dimensions of Wellness (emotional, social, physical, environmental, financial, intellectual, occupational, spiritual). Directly connects participants to the services and supports they need through direct bridging/linking (as opposed to referrals only). Develops and maintains positive working relationships with other provider agencies and local housing providers (landlords) within the county and its surrounding environments. Documents all meaningful interactions with participants in electronic records software and maintains hard copies in participants' files daily for audit purposes. Responsible for submitting monthly reports on timely manner and attend related meetings. Align all behaviors with core values that promote trauma-informed care, customer engagement and satisfaction, mutuality & empathy, and a philosophical commitment that everyone can and will recover Main Job Duties: INDIVIDUAL ADVOCACY: take action to represent the rights and interests of individuals living with mental illness or trauma by removing barriers to their recovery and wellness. PEER SUPPORT: conduct peer support sessions (one-to-one, groups) that promote possibilities for positive change, and ultimately help individuals to feel better. Learning materials will be provided when needed. SYSTEMS NAVIGATION: directly support, assist, and guide individuals as they access various resources in the community related to their health, wellness & overall quality of life. DATA ENTRY: Using Foothold Care Management regularly for documentation and billing requirements. WHOLE HEALTH & WELLNESS NEEDS ASSESSMENTS & INTEGRATION STRATEGIES: Assess clients' needs, educating them on all community-based resources to help with needs (from a menu of internal & external services & supports), directly linking them to those resources, and working to ensure that they have quality, integrated care. CARE MANAGEMENT SERVICES: Questions about health care, managing stress, making & remembering appointments, medications, food, transportation, housing, health insurance, and other services as needed. OFFICE DUTIES: Maintain timely and accurate documentation, files, and databases; compile and submit program statistics and reports; and attend weekly supervisory meetings. Staff will also participate in mandatory professional development and training. May include other duties as they arise. Job Requirements & Qualifications: This position requires a thorough understanding of the process and the possibility of robust recovery for people diagnosed with psychiatric disabilities. People with personal experience as a recipient of mental health services and/or of personal recovery are preferred. Knowledge of ADA, mental health laws and systems, Social Security Programs, Work Incentives, Entitlement Programs, supported employment, Federal/state/local services, laws, and systems related to individuals with disabilities. Demonstrated ability to recognize the need for and facilitate connections between participants and services. Knowledge of local, statewide, and national disability-related issues and community dynamics. Excellent written and verbal presentation skills. Ability to obtain the NYS Peer Specialist Certification within 6 months of active employment. MUST HAVE A VALID AND CLEAN DRIVERS LICENSE. Educational and Experience Requirements: (1.) A Master's degree in one of the qualifying fields and one (1) year of experience; OR (2.) A Bachelor's degree in one of the qualifying fields and two (2) years of experience; OR (3.) A Bachelor's degree or higher in ANY field with either: three (3) years of experience, or two (2) years of experience as a Health Home care manager serving the SMI or SED population or (4.) A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of experience. Qualifying Fields: include education degrees featuring a major or concentration in: social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field. Experience shall consist of (1.) Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED; OR (2.) Linking individuals with Serious Mental Illness, children with SED, developmental disabilities, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing, and financial services). Reports to - Director of Care Coordination & Advocacy Services

OrthoPediatrics Specialty Bracing: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS! Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States. Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves. Position Description: Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines. Core Responsibilities: Customer Service: Greeting patients Checking patients in and out Multi-line phone coverage Liaison for referring physicians/groups Register patients by collecting insurance information, demographics, etc. Detail oriented Able to provide general company and services information Good verbal and written communication skills Compassionate, efficient, and professional Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies. Administrative: Verify patient insurance and initiate prior authorizations Collect patient balances Coordinate with referral sources to obtain physician schedules General chart maintenance using Athena software Scan and upload documents to electronic chart Support the clinic staff and office flow Chart checks for fitting appointments using the standard checklist form Work closely with billing team to ensure all documentation for claims are uploaded General office organization Following standard practices to deliver patient devices Ability to multi-task Adaptable to a dynamic environment Exceptional computer skills Maintain HIPAA compliance Schedule Maintenance: Coordinate and schedule all appointments. Review patient no shows daily: call, document, and reschedule appointments Education/Experience: High School or Associate Degree; related experience and/or training. Position Requirements: Entry Level - experience in a healthcare environment a plus Computer competency skills (Excel, Word, Outlook) Excellent organization and communication skills Ability to manage multiple tasks Excellent customer service skills Professional phone manner Ability to work well with others Benefits Offered for Eligible Employees: Medical Insurance Dental Insurance Vision Insurance Long & Short-Term Disability Life Insurance and AD&D Retirement Savings Plan Paid Time Off (PTO) & Holidays Equal Opportunity Employer: OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

The Hospitality Coordinator plays a key role in creating a welcoming environment for residents, guests, vendors, and prospective residents visiting our community. Collaborating with the Lifestyle Director and Executive Director, you will ensure vibrant and engaging experiences with a focus on activities and hospitality. This part-time, flexible position includes evening and weekend hours to cover events taking place throughout the Fellowship Village campus for Independent Living. Additional hours possible, including daytime hours as needed. Approximately 16 hours per week.Responsibilities: Provide support and supervision for resident programs to ensure maximum engagement. Provide hands-on support for activity and event set-ups, enter work orders for equipment, set up and supplies. Ensure clean up and breakdown afterward. Assist with administrative duties as needed. Provide support and lunch coverage to the Main reception desk as needed. Assist with promoting activities and events to the residents and team members through written announcements and electronic communications. Attend committee meeting and team member meetings as applicable. Support and welcome all new move ins. Support the MyWellness team by promoting all services and amenities on campus that match resident preferences. Provide support for resident satisfaction survey. Prepare reports on survey results. Research leads and compile information on new entertainment, activities and educational opportunities for residents that match their preferences and requests. Review digital outreach content daily (or more frequently as needed) with announcements, events, calendar items, etc. Assist with organizing and attending trips for residents, when applicable. Provide support for volunteer programs as needed, especially student volunteers. Ensure ongoing reporting of volunteer hours; compile and track volunteer hours reports monthly Assist with resident newsletter and collaborate with volunteers for content, articles, photos, etc. Assist with events for holidays, anniversary month, resident art displays in Bistro, etc. Requirements: Minimum of 1 year of experience in planning, organizing, and executing activities and events or programs. Excellent written and verbal skills, pleasant phone manner. Knowledge of Microsoft Office Suite. Ability to effectively manage multiple responsibilities and priorities. Excellent problem-solving and creative skills, dependability. Ability to respond to and work with a mature resident population, contributing to a warm, caring, and supportive environment for the enjoyment of the residents. Understanding and support of the Mission, Vision, Fellowship Spirit, and philosophy of FellowshipLIFE, Inc. $20 - $22 an hour Schedule:Day shift Evening shift Weekends as needed Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other protected status designated by federal, state, or local law. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Benefits: Company parties Competitive salary Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Wellness resources About us We are professional, agile, professional and our goal is to PROVIDE ORTHOPEDIC TREATMENT TO OUR PATIENTS . Our work environment includes: Modern office setting Food provided Food provided Growth opportunities SEEKING EXPERIENCED SURGICAL COORDINATOR FOR NEW JERSEY BASED PRACTICE. MUST HAVE EXPERIENCE. BILINGUAL NEEDED. - Coordinate and schedule surgical procedures for patients- spine and extremity surgery - Communicate with patients, surgeons, and other healthcare professionals to ensure smooth and efficient scheduling process - Obtain necessary medical records and documentation for surgical procedures - Verify insurance coverage and obtain pre-authorization for surgeries - Assist patients with pre-operative instructions and provide support throughout the surgical process - Maintain accurate and up-to-date patient records in electronic medical record system - Collaborate with billing department to ensure accurate and timely billing for surgical procedures - Provide administrative support to the surgical team as needed ```Qualifications``` - Previous experience in a medical office or providing medical administrative support is required - Proficiency in using medical scheduling software such as Eaglesoft or eClinicalWorks is preferred - Knowledge of HIPAA regulations and ability to maintain patient confidentiality is essential - Strong organizational skills with attention to detail to ensure accurate scheduling and documentation - Excellent communication skills, both written and verbal, to effectively interact with patients, surgeons, and other healthcare professionals - Familiarity with medical terminology is preferred - Ability to multitask and prioritize tasks in a fast-paced environment - Strong computer skills, including proficiency in Microsoft Office Suite Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Job Type: Full-time Pay: $23.00 - $27.00 per hour Expected hours: 40 per week Benefits: Opportunities for advancement Paid time off Medical Specialty: Surgery Schedule: 8 hour shift Monday to Friday Experience: SURGICAL COORDINATOR: 1 year (Required) Language: Spanish (Required) Location: Clifton, NJ 07012 (Preferred) Ability to Relocate: Clifton, NJ 07012: Relocate before starting work (Required) Work Location: Clifton, NJ 07012

Job DescriptionTitle: Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Purpose of the Role: Serve persons with mental health conditions, substance abuse issues and/or disabilities, responsible for day-to-day client interactions (face-to-face, telephone, email, etc.) and care coordination of assigned cases. Address immediate and emerging needs, set goals, resolve issues, advocate and connect clients to the needed resources such that their lives become stable, recovery centric and interactive (minimizing isolation). Essential Functions of the Role: Upon assignment of a new client, contact the person, set appointment to come to CHOICE office for in-take meeting, and complete all required paperwork, proceeding within the required guidelines. For all assigned cases: Set client goals. Align care activities with client goals. Monitor progress of goals, adjust care needs accordingly. o Collect and enter data and notes accurately, thoroughly and timely, documenting activities and outcomes into case management systems. o Plan and execute care activities in accordance with client goals and Medicare acuity rating, minimizing any potential issues with billing and reimbursement to the agency. o Plan and utilize time so that needed outcomes for the client are achieved and completed within the amount of time allotted by their respective acuity rating. Proactively communicate with Client Care Supervisor on any emerging issues and needed adjustments. o Connect with each assigned client minimally 1 x per month. Review assigned case load with Client Care Supervisor 2 times per month to ensure effective case management (as noted above); make adjustments as needed. Acting as an advocate, develop productive and results oriented relationships with mission critical persons at outside organizations, such as (but not limited to): Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc. Using the full capacity of one's ongoing experience and training, demonstrate progressive ability to problem solve, advocate, mediate and handle increasingly complex tasks related to care coordination. Do not settle for “because that's the way it has always been done”, rather be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large. Other activities as assigned. Decision Making Authority: Decisions regarding client care and case management are to be made with guidance and collaboration of the Client Care Supervisor to whom the Client Care Coordinator (CCC) is assigned. It is expected that the CCC will show an increasing ability to make decisions independently on routine matters as knowledge and experience progresses. Working Relationships: Internal: Client Care Supervisor, Program Director, other CCC's External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc. Work Schedule: Monday - Friday, 9am - 5pm with some flexibility around client needs. Physical Environment: o Traditional office environment. o Must be comfortable attending appointments at various agencies, facilities and client's home Physical Demands: Must be able to drive a motor vehicle and carry up to 20 lbs. Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time. o Must be able to interact with persons having mental health issues, periods of instability (i.e. lack of shelter, food, clothing or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios. Qualifications for this Role: Proven ability to empathize with the clients we serve. Tenacity and passion for this work with the ability to balance objectivity with empathy. Computer literacy required. Valid Driver License required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed. Bachelor's Degree required. Associates accepted with experience. Bilingual English/Spanish a plus. Compensation Range: $36,500.00 - $40,000.00 per year

Job Title: Supplies Patient Care CoordinatorJob Description The Supplies Patient Care Coordinator is responsible for confirming orders with patients, ensuring accuracy, and addressing any questions regarding pricing or products. This role involves receiving and processing supply orders through the system for patients due for replenishment. Responsibilities * Utilize Bright Tree System to navigate NJ HMO websites, commercial insurance portals, and Medicare systems. * Contact insurance providers to verify benefits and coverage. * Assign appropriate codes in the internal system and submit required forms for insurance approval after delivery. * Print order details, pack supplies (masks, medications, devices), and prepare shipments. * Coordinate with USPS or subcontracted delivery services for timely home delivery. * Track delivery confirmations and submit documentation for insurance reimbursement. * Handle high call volume (100+ calls/day), including inbound and outbound calls to patients and insurance providers. * Maintain patience and professionalism when assisting patients, ensuring a positive experience. * Follow insurance-specific requirements for orders, including prior calls for approval when necessary. * Ensure all processes meet regulatory and company standards. Essential Skills * Customer service * Prior authorization * Medical knowledge * Data entry * Insurance verification * Bilingual in Spanish/English preferred Additional Skills & Qualifications * Prior insurance verification experience (Medicare, Medicaid, private insurance) * Bachelor's degree preferred; open to associate's degree * Strong multitasking skills * Experience with Medicare and Medicaid Work Environment The work environment is fast-paced, patient-focused, with high interaction with healthcare providers. The shift is Monday to Friday, 9:00 AM to 5:30 PM, with no weekends required. The current team consists of 2 members, and the company has been established for 32 years. It offers a family-owned and operated atmosphere, with a good 401K plan, benefits once permanent, and honors all holidays. Upon permanent status, employees receive 2 weeks of vacation. Job Type & Location This is a Contract to Hire position based out of Fort Lee, NJ. Pay and Benefits The pay range for this position is $22.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fort Lee,NJ. Application Deadline This position is anticipated to close on Dec 11, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Job Description Reports To: Program Director of Children's Advocacy Services Program: Cross Systems Unit Hours Per Week: 35 FLSA Status: Full Time, Non-Exempt Salary Range: $54,000-$58,000 Summary Description: The Cross Systems Unit provides community-based care coordination services for children ages 10 to 18 who have behavioral health issues that have led to psychiatric hospitalization or have put the child at risk for an out-of-home placement. The Individualized Care Coordinator (ICC) is responsible for coordinating the development and implementation of an individualized, community-based plan of social, emotional, and medical services for children and adolescents who have a serious emotional disturbance. The work focuses on preventing out of home placements, emergency room visits, and psychiatric hospitalizations. The Individualized Care Coordinator (ICC) is a planning and problem-solving position that in collaboration with the Department of Social Services overcomes obstacles faced by the client such as system rigidity, fragmented services, under-utilization of services and lack of accessibility to certain services and resources. In contrast to traditional case management approaches, which are often tied to single clinical disciplines or to a single service system, ICC's are intended and empowered to cut across organizational and disciplinary boundaries. Responsibilities: Provide outreach to engage children and families who are eligible for the program. Conduct a comprehensive, strengths-based assessment of the child and family and their service needs. Develop a child and family specific service plan in collaboration with each family. Assist families in securing identified services and advocating to other systems for the provision of these services in an individualized and collaborative manner. Facilitate the creation of a support network for each child and family; convene regular meetings of the family and monitor progress towards jointly developed service goals. Facilitate ongoing communication among the child, family and community providers. Provide crisis intervention and stabilization to children and families in the program as needed. Develop knowledge of and positive relationships with the multiple systems serving families and youth in Westchester County. Document client progress and maintain a permanent record of client activity according to established methods and procedures. Practice with a person-centered, trauma-informed philosophy in alignment with the values of Greater Mental Health of New York. Other designated or related duties. Competencies: Must be knowledgeable of mental health diagnoses, suicide assessments, and psychopharmacology. Familiarity with and ability to use an Electronic Health Record system. Experience in understanding family systems based on diversity of cultural and ethnic backgrounds. Highly organized, detail-oriented, and self-motivated. Key Performance Indicators (KPIs): ICC is expected to complete documentation in a timely manner, as per DSS contract and agency's standards. ICC is expected to visit families a minimum of two times per month as per DSS contract requirements. Requirements: The Individualized Care Coordinator must have a Bachelor's Degree in the human service field and two years of experience in providing direct services or linking children to a broad array of services or a Master's Degree in the human service field with one year of experience. Strong computer knowledge: typing, communication tools, scheduling tools and web browsers. Familiarity with and ability to use an Electronic Health Record system. Must be reliable and able to work independently and understand the importance of maintaining confidentiality. The Individualized Care Coordinator must have and maintain a valid Driver's License with a driving record that is satisfactory to our insurance carrier. The Individualized Care Coordinator must maintain current New York State Defensive Driving certification. The Individualized Care Coordinator must be cleared NYS Justice Center through fingerprinting for a Criminal History Records search. The Individualized Care Coordinator must be cleared by the Justice Center for the Protection of People with Special Needs Staff Exclusion List (SEL) and the New York State Medicaid Exclusion List. The Individualized Care Coordinator must be cleared by the NYS Office of Children and Family Services (OCFS) for instances of child abuse and/or neglect. The Individualized Care Coordinator must be legally eligible to work in the United States without sponsorship. Fluency in English (Reading, Writing, Speaking). Fluency in Spanish preferred but not required. Strong computer knowledge: typing, communication tools, scheduling tools and web browsers. Proficiency in Microsoft Office suite and database management systems. Fluency in English (Reading, Writing, Speaking). Must be cleared and maintain clearance by applicable regulatory clearances as required. Legally eligible to work in the United States without sponsorship. Special Considerations: Must be able to meet with families when youth are out of school during after-school hours. This is a mobile position requiring field work. Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description Title: Health Home Plus Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable About CHOICE: CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need. Essential Functions of the Role: The Intensive Case Managers operate within a multidisciplinary unit and include Client Care Coordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, care coordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions. The role of the Intensive Care Manager includes, but is not limited to the following tasks: Position Responsibilities: Providing a timely outreach to new referrals Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs. Completing members needs assessment to determine appropriate services and inform the care plan. Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment. Providing monitoring and reviewing of cases through planned outreach, incoming contacts, care coordination and utilizing rounds, weekly reports, and individual supervision. Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases. Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues. Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence. Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts. Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs. Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts. Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system. Provide case closure/discharge at the time of completion. Follow all workflows meeting regulatory and accreditation requirements. Maintain a consistent caseload within parameters as defined by clinical leadership. Communicate as needed with clinical supervisor to address caseload balancing. Position Requirements: Education: 1. A bachelor's degree in one of the fields listed below; or 2. A NYS teacher's certificate for which a bachelor's degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor's degree; or 4. A Bachelor's level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC). Qualifying education: includes degrees featuring a major or concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or another human services field. AND Experience Two years of experience: 1. In providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or 2. In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g., medical, psychiatric, social, educational, legal, housing, and financial services). A master's degree in one of the listed education fields may be substituted for one year of Experience. Licenses: Current valid and unrestricted Driver License. Salary Range: $42,500 - $47,000