Ambulatory care coordinator jobs in Clay, NY - 985 jobs

JECT is a medical aesthetics brand specializing in cosmetic injectables and medical-grade skincare. We offer a curated menu of services in a warm and inviting environment with safety and results as our utmost priority. Our mission is to make these services accessible and mainstream. JECT has locations in the West Village, Upper East Side, Bridgehampton, Westchester, Miami, and Los Angles with additional locations in the works as well. Description We are looking for an Aesthetic Patient Care Coordinator to be responsible for the management of the patient pipeline, as well as optimization of sales and patient care opportunities, through the delivery of service excellence and a consultative approach. This position sits at our Upper Eastside location. JECT's Core Values Specialized: JECT sets the industry standard for medical aesthetics. Our providers are all board-certified medical professionals that specialize in aesthetics, with extensive professional experience. All providers complete JECT Academy, an innovative and rigorous aesthetics training program that encompasses all relevant aspects of the field. Personalized: JECT consistently goes above and beyond to provide our patients with a personalized experience and unparalleled results. We specialize in full face consultations that consider a holistic and multifaceted treatment approach. Our priority is development of individualized treatment plans reflective of our expertise and our client's aesthetic goals. Welcoming: At JECT, we pride ourselves on approachability and providing our patients comfort and ease throughout the entirety of their experience. We get to know our clients on a personal level and take the time to discuss their goals, questions, and concerns. The JECT environment feels warm and inviting, while also conveying to the client that they're in the best of hands. Collaborative: As one of the fastest-growing aesthetics businesses in the industry, our team is made up of the best and the brightest. We build upon our collective knowledge to ensure patient safety and the best results for our clients. We uplift one another and cultivate a supportive environment that encourages growth on both the individual and company level. Key Responsibilities Manage and respond to incoming client communications via phone, text message, and email Provide clients with an educational and value-enriched consultative approach, to initiate, expand, and close sales opportunities Answer all questions regarding costs and services (deferring to a provider if necessary) Schedule clients for initial and future appointments and enter all relevant client demographics into practice management system as directed Resolve client questions and issues with the utmost care and attention to detail Share customer feedback and information with other team members and managers to continuously evolve the client experience Maintenance of client profiles across all systems: completing profiles for new clients, updating contact details when required, recording notes after all interactions with client, whether the interaction was via phone, text, email, or in-person Nurture relationships and facilitate client reach outs proactively and on a regular basis Deliver personalized service while meeting quality and productivity standards Ensure confidentiality of sensitive information, HIPAA Radiate the JECT mission and team goals, including KPIs and OKR Expectations Ability to multi-task in a fast-paced environment, whilst still being attentive to clients Ability to take the lead on a conversation and initiate a consultative approach Strong interpersonal and communication skills, with the ability to listen and adjust one's tone and cadence to mirror that of the client Existing knowledge of medical aesthetic services highly advantageous Must be willing to work a flexible schedule including some evenings and weekends Qualifications Associates degree preferred 1-2 years of sales experience Experience in medical aesthetics or similar industry highly advantageous Compensation & Benefits Competitive compensation Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) Paid Time Off (Vacation & Sick) Training & Development Generous employee discounts on JECT services and products

Job Title: Lead Office Services Associate/ Intake Coordinator Job Type: Full-Time Pay Rate: $26.00 per hour Work Schedule: 7:00 AM - 4:00 PM or 11:00 AM - 8:00 PM (preferred) Forrest Solutions provides onsite, outsourced workplace solutions built on proven best practices for managing non-core business functions. The Lead Office Services Associate plays a key role within a financial services environment by serving as the first point of contact for client requests, visitors, and internal stakeholders. This role is responsible for managing a high-volume email inbox and request queue, scheduling meetings, conducting initial client interactions, and providing front-desk reception services. The Intake Coordinator also supports cross-functional hospitality operations, including conference room setup and breakdown, and collaborates closely with internal teams to ensure seamless service delivery. Exceptional customer service, attention to detail, and adaptability are critical to success in this role. Essential Job Functions Client Intake, Scheduling & Request Management Manage and monitor a high-volume email inbox and request queue Triage, document, and route incoming requests accurately and efficiently Conduct initial client interactions or meetings to assess needs and expectations Schedule meetings and coordinate logistics using internal scheduling systems Track request status and ensure timely follow-up and resolution Reception & Front Desk Operations Provide professional and welcoming reception services for clients and visitors Process visitor badges and manage check-in procedures in accordance with security protocols Answer and manage incoming phone lines, directing calls appropriately Maintain a polished, client-ready front desk environment at all times Hospitality & Conference Support (Cross-Functional) Support hospitality operations across the workplace as needed Assist with conference room setup and breakdown, including furniture arrangement and basic logistics Coordinate meeting room readiness to ensure spaces are prepared before and after scheduled meetings Partner with workplace experience, facilities, and administrative teams to support daily operations Communication & Coordination Serve as a liaison between clients and internal service teams Communicate clearly and professionally regarding request status, meeting details, and next steps Maintain accurate documentation related to client interactions, schedules, and requests Required Qualifications Education & Experience High school diploma or equivalent required; college coursework or degree preferred Minimum of 1-2 years of experience in intake coordination, customer service, reception, hospitality, or administrative support Experience working in a corporate or financial services environment preferred Skills & Competencies Strong written and verbal communication skills Exceptional customer service with a client-first mindset Ability to manage high-volume workloads with accuracy and attention to detail Strong organizational and scheduling skills Proficiency in Microsoft Office and comfort using email, scheduling, and queue-based systems Ability to multitask, prioritize, and adapt in a fast-paced environment Core Competencies Professional, courteous, and hospitality-driven demeanor Strong follow-through and accountability Adaptability and problem-solving skills Ability to work cross-functionally with multiple teams Discretion and ability to maintain confidentiality Physical Requirements Ability to sit or stand for extended periods Frequent use of computers, phones, and office equipment Ability to lift light items related to conference room setup as needed Clear verbal communication in person and over the phone Disclaimer This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may evolve based on business needs and organizational requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

Seeking a self-motivated, detail oriented Associate PLM Coordinator for a fast-paced Missy brand, Diane Gilman. The ideal candidate is creative, organized, and a driven team player, who is able to work with cross-functional teams. Responsibilities include, but are not limited to: Creating production ready tech packs from development tech packs. Communicating with design, production, and tech teams to ensure correct information is passed. Cross checking buys and tech packs, after every buy revision. Maintaining PLM materials libraries and fabric detail sheets. Making updates to tech packs and BOMS. Communicating with overseas vendors. Attending Proto and Assortment Finalization reviews and documenting the selected assortment. Finalizing washes, colors, threads and trim colors with design based on the buy. Coordinating the fitting date with the teams that need to attend, creating the fit list, and taking fit notes related to design or trim changes. Accurately entering any post fitting revisions to the tech packs. Leading Tech Pack Handoff meetings. Requirements: High Proficiency with PLM systems, Excel and Illustrator are needed. Accountability; take personal ownership towards delivering commitments. Detail oriented and thorough, able to deliver tech packs without error. Technical knowledge; an understanding of materials, color, BOM's, and construction of a garment. Strong understanding of the garment development and production processes and ability to adhere to calendar deadlines. Strong interpersonal skills and the ability to build relationships at all levels.

The Transition Coordinator II delivers quality psychosocial care to the youth and families served by Hillside by working with the multi-disciplinary Residential Treatment Facility (RTF) team and other care providers to ensure overall client needs are met. This position works with the youth and family on safety and discharge planning and preparation by linking them to community resources, assisting with the referral process, supporting families in preparing for their youth to return home, aiding with flex funds as appropriate, and providing after care support. Essential Job functions Serve as a member of the treatment team to assess youth and family needs to achieve positive outcomes. Develop, assess, and modify specialized, individual service plans during after care for youth. Deliver psychoeducational training for youth, families, and groups in a variety of settings based on the needs of the individual or community served. Develop and implement strength-based service plans for youths that may include site/home visits and assessments, interventions, identification and coordination of collateral resources, and gap and needs analysis. Communicate youth's strength-based plan progress and results with the multi-disciplinary treatment team. Develop and participate in safety planning for youths. Serve as the primary contact for all community-based agencies. Provide support during a client's RTF placement as well as during after care services. Transport youth to and from services. Participate in agency and team meetings, in-service trainings, and team building activities. Maintain all necessary records, forms, reports, and summaries in client files to ensure compliance with all federal, state, funder, and Hillside standards. Comply with funder regulated flex funds spending, and maintain required documentation. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience Master's degree in Social Work or related field required Minimum 2 years of experience in residential required OR Bachelor's degree in Social Work or Human Services required Minimum 4 years post graduate residential experience required Special Requirements CPR certification required or obtained within 60 days of hire. Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively , Personal Excellence, Cultural Competence, Builds and Leverages Relationships and Optimizes Decision Making, the following occupational competencies must be demonstrated: Demonstrate conflict resolution skills Knowledge of services provided both by Hillside and our external service providers, along with ability to establish and maintain strong professional relationships with contacts in order to efficiently access care for children, youth, and families Skill as an advocate working for children, youth and families in order to achieve the best possible outcomes and the ability to work with clients to establish reasonable expectations, set goals, and facilitate successful outcomes Knowledge of the payment process for services and ability to ensure that services sought and provided are consistent with payment process qualifications and rules Knowledge of the legal and social rights of children, youth and parents to ensure that these rights are understood and protected as needed Keen awareness and sensitivity to cultural, physical, and social variations and demonstrated ability to respect the behavioral implications of these variations Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work a variable scheduling including evenings and weekends The following physical demands are required: Occasional sitting (up to 4 hours) Occasional standing (up to 1 hour) Occasional walking (up to 2.5 hours) Occasional driving (up to 8 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases or chemicals is apparent Protective clothing or equipment as required: close toed shoes; protective shields, universal precaution PPE, and gloves for toileting and food preparation Ability to change positions as needed SPECIAL CONSIDERATIONS May be required to physically restrain clients weighing between 50 and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $23.50 Minimum pay rate, $33.00 Maximum pay rate, based on experience

This independent, for profit, state-of-the-art, clinical and anatomic pathology reference laboratory is seeking a permanent, full-time Point of Care Coordinator. Under the direction of designated Rapid Response Laboratory management staff and/or hematology and chemistry technical supervisors, the Coordinator will… - Monitor all onsite and off-campus bedside testing - Review patient test results - Track quality control and quality assurance - Oversees Point of Care proficiency testing - Functions as an educator and/or researcher of new test methods and procedures - Performs other technical duties as needed Required education and experience: - Bachelor's Degree in Medical Technology - Qualify as a Medical Technologist under NYS Department of Health Regulation - NYS CLT license required

The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities. Duties and Responsibilities: Responsible for outreach and engagement to formally enroll referred adults into the care management program. Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts. Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable. Ensures all initial linkages are established and maintained. Collaborates with all services providers and establishes team communication plan. Monitors goals on a continuing basis and that team is communicating. Monitors that care plan is relevant to health home policies and procedures. Consults with family members and social supports to maintain support consistency. Advocates for additional services and linkages as appropriate. Maintains current care management documentation and information regarding care management activities within the required health IT system. Education/Experience: Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred. A valid NYS Drivers License is required. At least one-year experience in Human Services, primarily Mental Health and Substance Abuse.

The HCV Care Coordinator works within the Harm Reduction framework to support individuals with Hepatitis C Virus (HCV), particularly those in high-risk settings. High risk settings are defined as substance use disorder treatment programs, persons released from local jails, shelters, etc. The HCV Care Coordinator will work alongside the Advance Practice Provider (APP). This role involves providing comprehensive linkage and navigation services to facilitate access to HCV care and treatment, while addressing social determinants of health (SDOH) that may impact health outcomes. The HCV Care Coordinator will deliver HCV education and counseling, assist in scheduling medical appointments, and work to overcome barriers such as transportation challenges. Additionally, they will monitor treatment adherence to ensure successful HCV management and support patients throughout their care continuum.

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients (about half the population of Wyoming) annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary The HARP Care Coordination Supervisor will be responsible for the supervision of Care Coordinator operations within the Health Home Division. The HARP Supervisor monitors the departmental phone queue to ensure quality of calls between the care manager, members and providers. The HARP Care Coordination supervisor conducts new hire training and continued training for all clinical staff. The HARP Care Coordination Supervisor participates and interacts with all staff in a supportive role as it relates to care management and coordination daily operations. The HARP Care Coordination will enhance communication and processes within the clinical and non-clinical areas within and between other internal operating departments, to ensure that all member and employee needs are met. Responsibilities Provides guidance within the HARP Department, particularly as it pertains to new processes and workflows which support program operations Promotes and facilitates a multidisciplinary approach, supporting HARP coordinated care operations amongst disciplines. Oversee clinical program training/retraining and creation and updating of departmental training tools/workflows and resources Adhere to clinical standards of care through collaboration with providers in order to ensure appropriate outcomes Practice and adhere to departmental and state guidelines in order to protect self, members, and organization Provide crisis intervention when necessary Maintains a tracking tool which logs unacceptable inconsistencies and errors observed during quality reviews of recorded calls via the queue and care management documentation, care planning, follow up and interventions Performs quarterly audits of Staff's chart documentation Works collaboratively with HARP management team to ensure program goals, projects and initiatives are implemented and meet departmental workflows and policy standards Supports Care Management staff as needed when management is in meetings and/or working on other program initiatives Follows best practice and clinical standards, and adheres to departmental and State guidelines. Performs all other duties or actions as required Qualifications MSW/MA/MS Master's Degree or equivalent required LMSW, LCSW, LMHC, LMFT, RN preferred Two years' experience working with Behavioral Health and/or Substance abuse required Prior supervisory experience required At least 3 years previous managed care experience Ideally 2 years specific to Behavioral Health/HARP Previous Managed Care experience required in Medical Management/HARP Operations Knowledge of the Collaborative Care Model Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease Experienced user/reviewer of the HCS/MAPP systems for Health Home member status preferred Knowledge of Psyckes, E-Paces, HCS (UAS) MAPP, Microsoft Teams Video knowledge preferred. Excellent written and oral communication skills required Ability to multi-task well while maintaining a positive “can do” attitude Demonstrated ability to manage large caseloads in a fast-paced environment while building and enhancing team productivity Demonstrated professionalism and leadership skills along with the ability to develop, direct and support staff Computer literacy: Proficiency with Word and Excel. Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Role and Responsibilities The Home Care Coordinator (HCC) effectively participates in communication and discharge planning in patient's transition both to and from acute care and home care settings. Collaborate with hospitals to prevent patient rehospitalization. Manage referrals and coordinate safe home care services for patients, in accordance with physician. Accountable for developing positive relationships with referral sources Essential Functions Cultivate relationships to help physicians and hospitals identify the best Home Care solution for their patients. Exhibit active listening skills in order to conduct a comprehensive assessment including physical, psychosocial, and anticipated environmental needs. Interview patient and family/designated back-up. Communicate with PCP to safely transition to home and secure follow up appointment with PCP within seven (7) days of hospital discharge. Obtain a copy of the patient's Hospital Discharge Instructions to facilitate medication reconciliation with physician. Collaborate with the acute care setting's interdisciplinary team members to facilitate referrals and resulting in timely sharing of patient information during transitions to and from home care. Provide accurate and timely documentation via HomeCare HomeBase (HCHB) to facilitate the referral process. Develop an initial plan of care for each patient. Obtain insurance authorization and verify physician signing home care orders. Document according to facility/agency regulatory guidelines. Function as a team with fellow HCCs, agencies, and other HCR departments. Invoke the nursing process, identify qualifiers for home care, provide sufficient overview of both hospital course and identified initial home care need. Assist others as needed, displaying flexibility and effective problem-solving techniques in response to fluctuating patient volume and vacation coverage. Effectively communicate with internal business partners to ensure a safe, effective home care plan for all HCR patients. Attend required HCR meetings, in-services, and functions. Conduct education activities with physicians and hospitals. Be knowledgeable and conversant in all HCR programs and services, including specialty programs. Work in conjunction with community outreach staff, as needed. Meet agency referral metrics. Use outreach tools to effectively communicate with referring sources. Ability to clearly articulate an understanding of reimbursement issues and their relationship to home care. Demonstrate continuous professional development and participation in self and peer evaluation. Other duties as assigned. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Education Requirements Current, valid nursing license issued by NYS Department of Education. Associate's Degree in nursing is required. Bachelor's Degree in nursing is preferred. Qualifications and Requirements Current, valid RN license from NYS Department of Education required. Two years of community health/home care, hospital, or equivalent Home Care Coordinator experience preferred Excellent interpersonal communication skills. Work Environment The Home Care Coordinator is primarily in an office setting and may be exposed to outdoor conditions. The working conditions are classified as light work: Light work - Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Light work involves sitting most of the time. Physical Requirements The following is a description of the physical requirements on a daily basis for the Home Care Coordinator. While performing the duties of the job the employee is regularly expected to: Stand Sit Hear Walk Talk Stoop or kneel Repetitive motion This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. EOE/AA Minority / Female / Disability / Veteran

Ohel is seeking a Care Coordinator to manage the care of adults enrolled in Ohel's Health Home program. The Care Coordinator will assess the adult's physical, mental health and social services needs and will be responsible for developing an integrated plan of care, working collaboratively with medical, behavioral, educational and social service providers. The Care Coordinator will also provide care coordination and health promotion, transitional care and follow up, individual and family support, referrals to community and social support services as well as the use of health information technology to link services. Position requires a Bachelor's degree preferably in the Human Services field. Experience working with individuals who have behavioral health needs such as a serious emotional disturbance, mental health challenge, intellectual disabilities, or substance use disorder is preferred. This full time position is based in Brooklyn with home and hospital visits as needed. Salary: Bachelors Level $50,000 Masters Level $55,000

At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary The Health Home Plus Care Coordinator (Hybrid) is responsible for Health Home Plus qualified individuals in the following categories: Serious Mental Illness (SMI), HIV/AIDS, Homelessness, and High inpatients ED utilization. The Care Coordinator will also responsible for case retention activities and maintain a caseload at 20 HH+ members or as determined by DOH. Adjustments to case load will be made according to DOH recommendations. Provide follow-up services according to the standards or care and tracking for their caseload. Responsibilities Maintain full responsibility for caseload including Assessments, Care Plans, HML's, timely documentation; Conduct home visits and fieldwork on an ongoing basis and in accordance with the DOH guidance on minimum standards for Health Home Plus; Conduct case conference to review POC with members, HCBS providers and supporting team. Obtain necessary records from all primary agencies that are involved with the clients. · Ensure follow-up by monitoring the quality of services, verifying and ensuring client participation; Provide education and supportive counseling to ensure that clients understand and follow up with services to which they are referred. · Ensure that ALL required services are delivered for each member monthly. Services should be prioritized and specific to members' needs and not prescriptive. · Ensure that documentation is completed in a timely manner including progress notes written and document the billable and non-billable services within 24 hours. Be specific and include comprehensive notes for every service provided. · Participate in the agency quality improvement and professional development programs, attending internal and external training courses and committees. · Attend weekly care management meetings facilitated by the Care Coordinator supervisor. Work with your supervisor to ensure that your caseload is covered when you are out of the office. · Available for evening and weekend telephone crisis intervention and coverage for other staff as needed. · If bilingual, translate for non-English speaking clients. Additional duties as assigned. Qualifications Master's Degree in health or human services related field and 1 year of experience in behavioral health setting OR · Bachelor's Degree in health or human services related field and 2 years of experience in behavioral health setting; Or a wavier provided through DOH. · Experience working with HIV/AIDS; mental illness; or those returning to independent living from institutional care; Interest in chronic illnesses, substance abuse and homelessness. · Awareness of and sensitivity to cultural and socioeconomic characteristics of populations served. · Ability to work collaboratively with other professionals. · Excellent writing and oral communication skills. Good management and organizational skills. · Basic computer skills required. · Able to work onsite, Monday through Friday during normal business hours, or as needed to carry out the job responsibilities. $25.00-$27.00 an hour Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

The Care Coordinator will act as an integral part of the Patient Care team. Their main responsibilities are to provide excellent customer service and ensure the accuracy of medical records. Care Coordinators should demonstrate behaviors that reflect a Culture of Service and be able to maintain composure and pleasantries while working in a fast-paced environment. Coordinator Responsibilities: • Answer phones in a professional and courteous manner • Process telephone and electronic orders/inquiries and requests as needed; refer were applicable • Verify Patient Demographics including insurance, social security numbers, DOB etc. • Requesting and obtaining proper medical documentation/notes where applicable • Communicate/fax/upload medical reports as needed • Process or refer facility requests to applicable department • Perform support tasks requested by Logistics Coordinator/Dispatcher • Additional duties as delegated by management • Conforms to all applicable HIPAA compliance and safety guidelines

Summary/Objective: By working with the eligible members, their families/supports, and a network of provider agencies, the Care Coordinator provides comprehensive and person-centered care coordination and care management services for members experiencing emotional and/or behavioral problems or those with complex combinations of chronic conditions/serious mental illnesses. CHJC and its dedicated Care Coordinators strive to improve the responsiveness, accountability, and navigation of the complex medical, behavioral, and social service system. The Care Coordinator is responsible for conducting strength-based assessments, identifying and submitting referrals for needed services/community supports, and providing advocacy and support to individual members. To ensure the member receives quality services and maintains optimum healthcare without barriers, the Care Coordinator communicates with each member and their care team. Services are provided by a comprehensive network of provider agencies, delivering an array of medical, self-help, social, supportive, and rehabilitative services. Based on the individual needs of the member, individualized service plans are developed. Essential Functions: 1. Assist members to identify strengths and develop problem solving strategies to further enhance those strengths 2. As determined by the individual member's need, assist in the seamless transition to higher or lower levels of care 3. Ensure the delivery of high intensity care management services to members 4. Assist members to access various community services available 5. Beginning with a strength-based assessment, in collaboration with the member, family members and service providers, develop individualized service plans for each member 6. Taking an integrated approach to service planning and delivery, provide wraparound services and a service plan tailored to the member's need 7. To minimize emergency room visits and subsequent hospitalizations, within one business day, follow-up/connect with the member to insure follow up care is scheduled and provided and any referrals to community resources is completed. 8. Responsible to maintain accurate records in the designated EMR, completes assessment and documentation timely, professionally, and accurately 9. Ensures eligibility and appropriateness for enrollment and continued enrollment 10. Collaborates with all members of the care team; schedules and facilitates Team Meetings Special Requirements: Work Environment: Office environment will require occasional travel to recruitment events, local schools, conferences and/or meetings and travel within the community to include off-site/remote. May have contact with service recipients that are agitated and/or are in crisis. Some risk involved working with service recipients with mental illness. Works in an office setting with a controlled temperature environment. Occasional exposure to inclement weather conditions may occur depending upon assignments. Equipment: This position is required to maintain a working knowledge of related office equipment including personal computers and printers, audio-visual equipment, telephone systems, copiers, fax machines, etc. Physical Demands: Must be able to sit, stand, walk, lift, carry, push/pull, climb, bend, and stoop. Must be able to perform fine motor skills, read, and type. Must be able to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position Type/Expected Hours of Work: Full-time, traditional hours required along with non-traditional hours. This position is required to work on-site, and offsite/remote. Must participate in the on-call rotation. Travel: Travel is required throughout service area (Jefferson, Lewis, Oswego, and St. Lawerence County). Required Education and Experience: An Associate's Degree in psychology, sociology, human services, or related field is required; a Bachelor's Degree is strongly preferred. With proper relevant experience, licensure, or certification in a related field such as LPN or CASAC may be substituted for Associates Degree. Requirements Skills/Abilities/Knowledge: Strong organizational abilities and office skills are essential for this position. This person must also have excellent people skills and be a team player. Ability to work with diverse populations. Must demonstrate effective and excellent oral and written communication skills and the ability to work cooperatively with others. Must be detail-oriented and possess excellent time-management skills. Requires self-direction, tact, diplomacy, and the ability to be clear, courteous, and professional. Able to react to change productively and handle other duties as assigned. Additional Eligibility Qualifications: Successful completion of routine pre-employment requirements as mandated by the New York State Department of Health, Office of Mental Health and Office of Children and Family Services along with ongoing clearances and exclusion checks. These requirements are to include employment health requirements, Covid-19 vaccination or exemption, reference checks, criminal background checks/fingerprinting, State Central Registry clearance and your eligibility to work in the United States. A Valid NYS (New York State) driver's license required. Mandated Reporter Certification and Corporate Compliance Training will be required following date of hire. Will attend Train the Trainer training and become a NTDC Facilitator and be responsible for maintaining that certification. Salary Description 46000.00

Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we're there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience. Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a compassionate Care Coordinator to join our team. The Opportunity: Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You're the first and last touchpoint for our patients, so you'll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations. This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week. What You'll Do: Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience Manage the schedule of daily appointments and walk-ins Take and make calls and communicate via email to other Vet Practices and clients as necessary Keep our common areas clean and well stocked Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed Perform other duties as assigned by your team leaders You Have: At least 1 year of experience in customer service, hospitality, or client facing receptionist positions Experience in the veterinary industry preferred Excellent written and verbal communication skills High attention to detail and ability to multitask with accuracy and efficiency A high comfort level typing and utilizing multiple computer systems Prior experience in veterinary practices or animal care is a plus We Offer: Competitive Pay | $17-$24/hr | Based on Experience Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners Team-Based Profit Sharing Strong Team Culture Discount on In-Clinic Services for Pets Flexible Scheduling Models with scheduled released at least a month in advance Paid Parental Leave Commuter Benefits 401(k) contribution with partial employer match Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust Bond Vet is only considering applicants who have independent unrestricted valid authorization to work in the U.S. for any employer and accept new employment for this position. Bond Vet does not sponsor employment-based visas for this position and cannot facilitate F-1 visa STEM OPT for this role. At Bond Vet, we're proud to be vet founded and vet led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy, feel empowered and are obsessed with pets. bondvet.com By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in our . Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.

Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Dobbs Ferry clinic in Westchester. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications Previous customer service experience. Someone who is hospitable, welcoming, and team-orientated. Strong communication skills and ability to multi-task. A strong attention to detail and willingness to grow. BA.BS degree preferred, not required. What We Offer We know that exceptional patient service can only be achieved when our team is well cared for. We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include: One Medical paid membership. Learn more at onemedical.com/business Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program. Medical, Dental, Vision Benefits, Commuter FSA Plan. 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health Commuter FSA Plans - pretax savings plans for travel to & from work Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness. Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements Manual dexterity to manipulate office equipment and make written notations. Ability to use computer keyboard 90% of each workday. Hearing acuity to communicate over the telephone. Visual acuity to read information on computer screen. The ability to sit, stand, walk for extended periods of time Occasionally lift 10 pounds floor to waist We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don't work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation's leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation's top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear's history of excellence at spearcenter.com.

Starting salary: $40,000 - $44,000 ($21.98 - $24.18 an hour) 35 Hour work week Purpose: Provide support to Veterans, caregivers, and Authorized Representatives in the Veteran Directed Care (VDC) Program, while connecting Medicaid-eligible individuals to essential health and social care services that address Health-Related Social Needs (HRSNs). This role integrates compassionate engagement with data-informed coordination to enhance quality of life and advance health equity. Benefits: PTO - vacation (16-24 days a year based on longevity) Sick leave 12 days a year, and 13 paid holidays. Ability to work a 4-day schedule after 6 months on the job. Multiple work schedules available. Wellness program with the ability to earn an additional 3 PTO days a year. 401K with up to 10% employer investment. Heavily subsidized Health Insurance with co-pays. Vision and Dental insurance. Flexible Spending Accounts-Medical and Dependent Care. Monthly contribution towards dependent care. (to offset childcare costs) Company paid Life Insurance and Identity theft protection. (LifeLock) Employee Assistance Program. Family Medical Leave, Paid Family Leave, Military Leave, Bereavement Leave, Jury Duty Leave, Bone Marrow and Blood Donation Leave, Voting Time Leave, Election Leave, and Leaves for Crime Victims and Domestic Violence Victims. Employees may be eligible for the federal Public Service Loan Forgiveness program to have student loans forgiven. Free covered parking. Additional benefits available. Job Duties: The successful candidate will be expected to: Meet with Veteran to develop a comprehensive person-centered spending plan. Maintain monthly contact with Veteran to monitor program satisfaction. Monitor monthly spending reports to ensure spending does not exceed spending plan in VDC. Serves as the primary contact for all matters associated with VDC program. Communicate effectively with Veteran and/or Authorized Representative and provide support if not adhering to spending plan. Serve as the first point of contact for referrals, conducting screenings and eligibility assessments using standardized tools (e.g., Unite US Platform) for Healthy Alliance Program (HAP). Identify and address social needs such as housing, food security, transportation, and emotional well-being for HAP. Facilitate access to appropriate community and health resources, ensuring timely outreach, referral, and follow-up. (HAP) Maintain accurate documentation of all outreach, screenings, and referrals; report trends to support continuous improvement. (HAP) Assess, identify, coordinate, and monitor supports and services on an ongoing basis. Have a valid NYS driver license, have own/reliable transportation, be able to travel, and have a flexible schedule to accommodate Veteran's need. Education: A degree in Social Work, Human Services, Health, or a related field is preferred; relevant experience will be considered. At minimum, a High School Diploma or equivalent is required. Knowledge, Skills & Abilities: Must be proficient in Microsoft Office suite applications for preparation of documents, spreadsheets, and data management. Sensitivity and awareness of issues related to Veterans. Knowledge of human services, Independent Living philosophy and case management is preferred. Strong organizational skills, strong verbal and written communication and time management skills. Proficient in Microsoft Word and Excel, ability to work independently and with diverse populations. Community networking and collaboration, advocacy, willingness to work a flexible schedule. Ability to identify areas that need additional consultation. Excellent customer service skills. Work Experience Requirements: Two years customer service in a fast-paced environment, with one year experience working in an environment requiring strong attention to detail and the ability to make decisions independently. At least one year experience working with Veterans or Case Management is preferred. RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage. RCIL is an equal opportunity employer, and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Travel Required: Yes Location : Utica, NY

Job Description Starting salary: $40,000 - $44,000 ($21.98 - $24.18 an hour) 35 Hour work week Purpose: Provide support to Veterans, caregivers, and Authorized Representatives in the Veteran Directed Care (VDC) Program, while connecting Medicaid-eligible individuals to essential health and social care services that address Health-Related Social Needs (HRSNs). This role integrates compassionate engagement with data-informed coordination to enhance quality of life and advance health equity. Benefits: PTO - vacation (16-24 days a year based on longevity) Sick leave 12 days a year, and 13 paid holidays. Ability to work a 4-day schedule after 6 months on the job. Multiple work schedules available. Wellness program with the ability to earn an additional 3 PTO days a year. 401K with up to 10% employer investment. Heavily subsidized Health Insurance with co-pays. Vision and Dental insurance. Flexible Spending Accounts-Medical and Dependent Care. Monthly contribution towards dependent care. (to offset childcare costs) Company paid Life Insurance and Identity theft protection. (LifeLock) Employee Assistance Program. Family Medical Leave, Paid Family Leave, Military Leave, Bereavement Leave, Jury Duty Leave, Bone Marrow and Blood Donation Leave, Voting Time Leave, Election Leave, and Leaves for Crime Victims and Domestic Violence Victims. Employees may be eligible for the federal Public Service Loan Forgiveness program to have student loans forgiven. Free covered parking. Additional benefits available. Job Duties: The successful candidate will be expected to: Meet with Veteran to develop a comprehensive person-centered spending plan. Maintain monthly contact with Veteran to monitor program satisfaction. Monitor monthly spending reports to ensure spending does not exceed spending plan in VDC. Serves as the primary contact for all matters associated with VDC program. Communicate effectively with Veteran and/or Authorized Representative and provide support if not adhering to spending plan. Serve as the first point of contact for referrals, conducting screenings and eligibility assessments using standardized tools (e.g., Unite US Platform) for Healthy Alliance Program (HAP). Identify and address social needs such as housing, food security, transportation, and emotional well-being for HAP. Facilitate access to appropriate community and health resources, ensuring timely outreach, referral, and follow-up. (HAP) Maintain accurate documentation of all outreach, screenings, and referrals; report trends to support continuous improvement. (HAP) Assess, identify, coordinate, and monitor supports and services on an ongoing basis. Have a valid NYS driver license, have own/reliable transportation, be able to travel, and have a flexible schedule to accommodate Veteran's need. Education: A degree in Social Work, Human Services, Health, or a related field is preferred; relevant experience will be considered. At minimum, a High School Diploma or equivalent is required. Knowledge, Skills & Abilities: Must be proficient in Microsoft Office suite applications for preparation of documents, spreadsheets, and data management. Sensitivity and awareness of issues related to Veterans. Knowledge of human services, Independent Living philosophy and case management is preferred. Strong organizational skills, strong verbal and written communication and time management skills. Proficient in Microsoft Word and Excel, ability to work independently and with diverse populations. Community networking and collaboration, advocacy, willingness to work a flexible schedule. Ability to identify areas that need additional consultation. Excellent customer service skills. Work Experience Requirements: Two years customer service in a fast-paced environment, with one year experience working in an environment requiring strong attention to detail and the ability to make decisions independently. At least one year experience working with Veterans or Case Management is preferred. RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage. RCIL is an equal opportunity employer, and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Travel Required: Yes Location: Utica, NY

🌟 Now Hiring: Health Home Care Manager Connecting People to Care. Empowering Health. Changing Lives. 💼 Job Type: Full-Time 🎓 Bachelor's Degree Required 💰 Starting Salary: $45,000/year At the heart of quality care is connection-and at New Horizon Counseling Center, that's exactly what we do. We're on a mission to ensure that individuals facing serious health challenges are never navigating the system alone. We are seeking aHealth Home Care Manager who is passionate about removing barriers, closing care gaps, and uplifting the most vulnerable members of our community. 🩺 What You'll Do: As a Health Home Care Manager, you'll be a vital link between clients and the care they need to thrive. Your responsibilities will include: Transitional Care: Support clients as they move from hospital or rehab settings back into the community-ensuring continuity, safety, and support every step of the way. Care Plan Development and Implementation: Conduct initial and ongoing assessments of clients to document strengths, needs, goals and resources. Connectivity to Care: Schedule and coordinate timely follow-up with primary care and behavioral health providers. Addressing Gaps in Care: Identify missed appointments, medication lapses, or unaddressed needs-and take proactive steps to close the loop. Social Determinants of Health: Connect clients with resources such as housing, food security, transportation, and income/benefits support (SSI/SSD, SNAP, HEAP, etc). Collaborative Care: Work with a network of providers and support agencies to build individualized, person-centered care plans that truly make a difference. Engagement: Provide face to face outreach, engagement, and service planning in the field including clients' homes, shelters, and hospitals Documentation: Maintain documents, records, and other related reports in an organized, timely and accurate manner as per policy and procedure. ✅ What We're Looking For: Bachelor's Degree required (Social Work, Human Services, Psychology, Public Health, or a related field) Bilingual preferred (but not required-we welcome all qualified, compassionate applicants) One (1) year of related human services experience required in providing direct services to clients diagnosed with severe mental illness, HIV/AIDS or other disabilities, in order to link them to a broad range of services essential to successfully living in the community. You must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicle to many locations using various modes of reliable and safe transportation Strong communication, organizational, and advocacy skills A deep sense of purpose and a commitment to serving vulnerable communities 🌱 Why Join Us? Mission-Driven Work: Every day, you'll play a key role in helping people overcome real obstacles and access life-changing care. Supportive Environment: Be part of a collaborative team that believes in mentorship, personal growth, and professional development. Community Impact: Your work will help reduce ER visits, improve health outcomes, and give people the tools to live healthier, more stable lives.

Make an Impact. At WellLife Network, every role plays a vital part in empowering people to live their best lives. As part of one of New York's largest nonprofit health and human services organizations, you'll join a team dedicated to compassion, inclusion, and excellence - helping individuals and families thrive every day. Position Summary: Care Coordinators are responsible for working collaborative with their clientele, all their support systems to include community providers to insure support for overall health and wellness. Essential Accountabilities: Conduct outreach activities through various methods and engage individuals with chronic medical conditions, mental health issues, and/or substance use disorders, often co-occurring. Conduct initial and ongoing comprehensive assessments to determine strengths and identified needs. Prepare and revise care plans to reflect client needs and personal goals with a focus on maintaining health and wellness. Maintain contact with clients at least monthly, and more often as needed, providing telephonic as well as face to face outreach, engagement, and comprehensive service planning in the field. Advocate for and support clients to ensure access to resources necessary to support wellness/self-management and decrease frequency of emergency room visits and inpatient hospital admissions. Monitor and coordinate all care for clients, including access and maintenance of medical insurance, linkage to treatment providers and community resources. Collaborate with community providers at least monthly as part of a multi-disciplinary team to ensure goal-directed care planning. Conduct crisis intervention when needed and follow up accordingly. Maintain detailed, timely, and accurate record keeping in an electronic medical record. Coordinate with supervisor, office manager, and health home outreach team in a timely manner to ensure accurate caseload status (including enrollments, closures, and screen outs). Complete all required monthly documentation as required to ensure continuity of engaged clients' medical insurance and to ensure appropriate and accurate billing. Work as part of a care management team, attend and participate in weekly team meeting to provide feedback and share resource information relating to client needs, issues and concerns. Be responsible for reporting/coordinating daily office and field schedules with other members of the team and supervisor Offer resources and serve as a consultant to all team members on medical/psychosocial/substance use issues as well as social service needs. Attend periodic trainings to enhance skill level and learn about wellness self-management and best practice skills. Participate in bi-weekly individual supervision to address concerns/issues and improve skill development. Be responsible for agency vehicles, including upkeep, documentation, and gas card when assigned. Be responsible for agency cell phone, laptop, and associated items. Follow program guidelines as outlined in the personnel manual. Report to the program administration any issues and/or concerns on a regular/as needed basis while working in the field. Other Responsibilities: Maintain confidentiality at all times. Participate in activities of other staff members in their absence or during periods of staff shortage. Represent the agency at meetings, trainings not otherwise specified. Ability to work flexible schedule as work schedule and locations are subject to change What You'll Gain Compensation: Competitive hourly rate based on experience. Robust Benefits: Medical, dental, vision, and 401k retirement plan (with matching). Work-Life Balance: Paid time off, holidays, and personal days. Wellness Program: Free and low-cost gym and wellness access and support. Training & Growth: Ongoing professional development and career advancement opportunities. Meaningful Work: Direct impact on the lives of youth and their families. Supportive Environment: A collaborative team that values your contributions Qualifications Bachelor's degree and two years' experience in Human Services required; New York State driver's license and access to a vehicle required