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Ambulatory care coordinator jobs in Clovis, CA

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Ambulatory Care Coordinator
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  • Case Management Specialist - California

    Sanofi 4.3company rating

    Ambulatory care coordinator job in Fresno, CA

    Job Title: Case Management Specialist About the Job Across the Rare Diseases our 'one team, common goals, single mission' approach is leading the way. This Rare Disease model highlights the need to reinvent and evolve the Case Management (CM) specialist role with more accountability, responsibility, and strategic intent than ever before. The new CM will be required to elevate performance, skills, knowledge, behaviors and contribute a critical component of our new play to win elite approach. We have elevated the CM role to include: Building expertise for 7 brands, 5 therapeutic areas, engage in account strategy and planning with galaxy and constellation teams (monthly), engage in launch preparations with insights and expertise, understanding market conditions that impact the patient journey (i.e. payer coverage, government, legislation, Pharma, industry, access), understanding rare competitive products, advise the cross functional teams on the patient perspective, consider the account perspective, and developing skills sets that will allow them to compliantly bring patient insights back to leadership reducing the need for external insights gathering. CM will communicate key performance indicators (KPIs) to measure success and impact (reported monthly). There will be a component of travel driven by the account needs, requests, and team decisions. The Case Management Specialist will be responsible for supporting Rare Disease patients and families through comprehensive care coordination and case management expertise aligned to their assigned territory. The CMS will develop and execute personalized care plans to identify and address barriers to treatment, foster ongoing relationships with patients, caregivers, healthcare providers, and other key stakeholders. The CMS proactively identifies and mitigates access barriers, coordinates with insurance providers, specialty pharmacies, and local resources as needed. Additionally, they assist in facilitating insurance approvals for both the product and administration, ensuring seamless collaboration across multiple functions to maintain a cohesive support network. The CMS works collaboratively in a team environment with internal cross-functional team members to help facilitate and optimize patient care. We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. Main Responsibilites: * Act with a sense of urgency and purpose, lead the case management process, while balancing the needs of individual patients to align with the business objectives of Sanofi, and the Rare Disease organization. * Assess individual patients' access needs and develop an action plan that provides for the initiation and continuation of treatment. * Help facilitate insurance approval for Sanofi Rare Disease therapies. * Educate patients, caregivers, health care providers, and others regarding insurance options, requirements or limitations, case management services, and steps needed to gain product and administration approval. * Maintain comprehensive understanding of the reimbursement process, navigation of health care systems, billing/coding guidelines, insurance plans, payer trends, internal and external patient assistance programs, and related resources. * Enroll patients who qualify into the appropriate financial assistance program as needed/required. * Maintain up-to-date knowledge of the resources available at the regional level as well as market landscape and apply this knowledge in ways that best supports patient access to therapy. * Compliantly coordinate the exchange of patient-related information with internal and external stakeholders. * Exhibit initiative and leadership within the cross-functional regional team. Able to consistently identify complex patient care gaps and develop action plans. Demonstrates accountability for action plan execution and energetically drives for success and results. * Establish and maintain professional and effective relationships with all internal and external customers and stakeholders, including but not limited to case management team and patient support services colleagues, medical, sales, market access, insurance companies, specialty pharmacies, infusion site staff and office coordinators. * Attend patient meetings, site visits/calls, conferences, and trade shows to educate individuals regarding services and other approved case management topics. Represent Sanofi in all venues in a professional manner. * Raise own performance expectations and goals to support the account teams demonstrating personal and team growth. * Demonstrate and maintain a high level of business acumen, understanding of Sanofi's business model, and the role of the case manager and patient support services team in commercializing the business and driving initiatives to meet goals. * Demonstrate innovation by consistently monitoring systems, processes, and potential care gaps, offering new ideas and solutions to elevate the support program. * Effectively share reimbursement and other knowledge with PSS members through orientation training, case studies, consultation for complex cases, and special projects as requested. * Consistently maintain and document accurate data, including insurance, coverage approvals, on-going coverage requirements, and all patient and provider interactions. * Proficient in use of CRM tool to document work. Consistently leverage CRM reporting tools and data analytics to make strategic territory decisions while prioritizing patient and customer needs. * Utilize professional communication to foster strong working relationships with internal and external colleagues. * Provide caseload coverage outside of assigned territory as needed. * Ensure compliance with Sanofi policies. About You Qualifications: * Bachelor's Degree required. * 3-5 years of patient-facing or high-touch customer interaction experience required. * In-depth understanding of health insurance benefits, relevant state and federal laws and insurance regulations. * Excellent written and oral communication, mediation, and problem-solving skills, including the ability to connect with patients, caregivers, and providers. * Experience and demonstrated success working in a complex matrix to accomplish goals with a patient centric approach. * Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust. * Robust computer literacy skills including data entry and MS Office-based software programs. * Possesses strong business acumen and strategic thinking skills. * Ability to identify and handle sensitive issues, working independently and collaboratively within teams. * Ability to travel required, ~10%, possibly weekends. * This position is a remote position that will be based in California. Applicants must reside in the state of California. Preferred Qualifications: * Bi-lingual; Spanish language skills preferred. * Salesforce CRM experience * Direct experience in case management, insurance, or healthcare systems fields * Pharma/biotech patient services experience Why Choose Us? * Bring the miracles of science to life alongside a supportive, future-focused team. * Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. * Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. * Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. #GD-SG #LI-GZ #vhd Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! US and Puerto Rico Residents Only Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. North America Applicants Only The salary range for this position is: $100,500.00 - $145,166.66 All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.
    $100.5k-145.2k yearly Auto-Apply 20d ago
  • Care Coordinator - Temporary

    Aria Community Health Center 4.9company rating

    Ambulatory care coordinator job in Lemoore, CA

    ACHC is a Federally Qualified Health Center and licensed primary care clinic. We provide medical and dental care, with additional specialists in Chiropractic, Internal Medicine, Neurology, Pediatrics, Psychology, Podiatry and Optometry. ACHC Clinics are located across Fresno, Kings and Tulare counties. SUMMARY The Care Coordinator works in partnership with patients and providers to promote timely access to needed care, comprehension and continuity of care, and the enhancement of patient well-being. The Care Coordinator addresses gaps in care and promotes timely access to appropriate care, increasing the utilization of preventative care and healthy behaviors to improve the health of the population at risk. RESPONSIBILITIES * Monitors Gap in Care reports to assist in getting patients the appropriate appointments and/or interventions. * Consult and communicate with patients and family members to discuss their health problems. * Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans. * Care management coordination of non-clinical services such as transportation. * Attend ongoing training to keep abreast of new developments in health care. * Treat patients with empathy and respect and conduct oneself in a professional manner. * Comply with organizational guidelines and health care laws and regulations. * Document Client services in medical record. * Initiate outreach as necessary. * Make outbound calls to patients for wellness checks and scheduling appointments. Log information into the system and document all calls to provider offices. Gather charts and information. * Plan and execute health events * Coordinate and manage patient hospital discharge process in a timely manner
    $42k-56k yearly est. 8d ago
  • Care Coordinator

    Muir Wood Adolescent & Family Services

    Ambulatory care coordinator job in Clovis, CA

    Job DescriptionDescription: About Muir Wood Teen Treatment Muir Wood Teen Treatment is a leading provider of residential and outpatient behavioral healthcare for teens ages 12-17. With programs in Sonoma County, Clovis, and Riverside, we specialize in treating primary mental health and co-occurring substance use disorders. Our trauma-informed, relationship-centered approach combines evidence-based clinical care, accredited academics, and family involvement-creating environments where teens and families can heal together. Every teammate plays an important role in that mission. Whether you work directly with clients or support our programs behind the scenes, your compassion, presence, and professionalism help create hope and lasting change for the families we serve. The Care Coordinator is an integral part of the treatment team. The primary purpose of the Care Coordinator is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness. Essential Functions and Responsibilities: Facilitate clients' daily activities in residential settings including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc. Conduct new client introduction/check-in to Muir Wood including search of all items prior to admittance and lock up of contraband and medications. Observe and monitor clients' behavior and intervene based on schedule, individual treatment plans and house needs. One-to-one supervision of clients at risk for AMA, suicidal risk, eating disorders, etc. per directive of the Clinical Director and ensure immediate notification to the Clinical Director when client vocalizes ideations about leaving the residential program. Conduct Urinary Analysis screening and collection when directed by the Clinical Director, following appropriate procedures. Transport clients in company vehicles to and from necessary appointments and off-property outings. Coordinate milieu treatment with Counseling staff (via client record, staff communication, counseling/residential interface meeting). Supervise self-administration of client medications per physician orders and maintain training in medication dispensing per State of California Community Care Licensing. Ensure physical plant safety and security by conducting regular shift checks, fire drills, and disaster drills per Policy and Procedures of Muir Wood and State of California. Ensure transportation safety by conducting van inspections following use of Muir Wood van and following documented safety rules. Follow all emergency procedures including paging protocol, following directives given exactly, transportation protocol, etc. Document services as required by applicable law and regulation, and other duties as assigned to facilitate program success and the ability of residents to benefit from programming. Attend meetings as required. Execute additional tasks assigned by supervisor, including overnight duties, if applicable. Requirements: Qualifications: High school diploma or GED required Bachelor's degree in psychology, counseling, or sociology preferred Must have a valid driver's license and be eligible for insurance coverage for driving the company's vehicles Must be First Aid and CPR certified upon hire Prior work experience in behavioral health treatment settings with adolescents a plus Benefits: Medical/Dental/Vision Flexible Spending Accounts (FSA) 401k + Match PTO/Sick Pay Employee Assistance Program (EAP) Employee Discount Marketplace Compensation: $21-$24/hr base pay, up to $29/hour with differentials Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $21-24 hourly 29d ago
  • Care Coordinator

    Picayune Rancheria of The Chukchansi Ind

    Ambulatory care coordinator job in Oakhurst, CA

    Job Title:Care Coordinator Reports to: Social Services Director Salary Range: $60,000 $70,000 Annually Benefits: Health, Vision, & Dental Insurance, Retirement Contributions, PTO, and Paid Holidays Classification: Non-exempt, Full-Time Location: Onsite Remote or hybrid work arrangements are not permitted Job postings remain open for up to thirty (30) days or until a qualified candidate is selected. The organization reserves the right to close a posting at any time without prior notice, based on the hiring needs. Job Summary The Care Coordinator will support survivors of domestic violence and Missing and Murdered Indigenous People (MMIP)-affected families by connecting them with essential services and resources. This role involves coordinating referrals, facilitating access to mental health services, and assisting individuals in crisis. The Care Coordinator will also engage with the community to strengthen prevention services and help develop outreach campaigns to raise awareness about MMIP-related issues. Essential Duties and Responsibilities Serve as a primary point of contact for survivors and families affected by domestic violence and MMIP. Provide referrals and case management services to connect individuals with mental health support, legal assistance, and victim advocacy resources. Assist in the development and implementation of program policies and outreach materials that align with MMIP prevention efforts. Facilitate talking circles and mentoring programs to support survivors and at-risk individuals. Build and maintain strong partnerships with local service providers, law enforcement, and crisis response teams. Maintain accurate and confidential case files, referral documentation, and service records. Assist with transportation coordination for individuals in need of access to mental health or victim support services. Participate in crisis team meetings and support the development of a coordinated response plan for missing persons cases. Conduct community outreach to promote awareness of MMIP, domestic violence prevention, and available services. Perform other related duties as required. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Strong interpersonal and communication skills, both verbal and written. Ability to work effectively with individuals in crisis while maintaining cultural sensitivity and confidentiality. Proficiency in Microsoft Office Suite and ability to maintain detailed records. Ability to collaborate with a multidisciplinary team and establish partnerships with service providers. Strong problem-solving skills and ability to manage multiple cases simultaneously. Must possess a valid drivers license and be able to travel as needed. Must pass a pre-employment drug test and background check. MINIMUM QUALIFICATIONS Minimum: High School diploma or GED. Preferred: Associates or Bachelors degree in Social Work, Human Services, or a related field. At least one (1) year of experience providing case management, advocacy, or crisis intervention services. Experience working with Tribal communities and an understanding of historical and cultural trauma is preferred. Familiarity with victim advocacy, domestic violence services, and MMIP-related issues. Application Process To apply, please submit the following materials: Completed application form Current resume Documentation of higher education Verification of Tribal enrollment (required if claiming Tribal or Indian Preference) Submission Instructions Applications may be submitted on-line, by walk-in, or regular mail. Please send all materials to: Human Resources Department P.O. Box 2226 Oakhurst, CA 93644 In accordance with applicable Tribal law and Title VII of the Civil Rights Act of 1964, the Picayune Rancheria of the Chukchansi Indians (PRCI) Administration provides employment preference to enrolled PRCI Tribal Members. To qualify, applicants must submit valid proof of enrollment. Tribal Members who meet the minimum qualifications will be given preference in hiring, promotion, transfer, and layoff decisions. During the interview process, PRCI Tribal Members will receive an additional 7.5 points (10% of the 75-point interview rubric). Non-PRCI Native American candidates will receive an additional 5 points (6.7% of the total points) in accordance with Indian Preference guidelines. INDIAN PREFERENCE STATEMENT: In compliance with 25 CFR Part 276 and Title VII of the Civil Rights Act, Sections 701(b) and 703(i), employment preference shall be given to qualified applicants who are enrolled members of the Picayune Rancheria of the Chukchansi Indians, and secondarily, to another qualified American Indian/Alaska Native Candidate.
    $60k-70k yearly 17d ago
  • Patient Care Coordinator

    Dhillon Healthcare Group

    Ambulatory care coordinator job in Visalia, CA

    Job Details SEVA HOSPICE VISALIA - VISALIA, CA Full Time $25.00 - $30.00 Hourly DayDescription Qualifications Seva Hospice is a locally owned and operated company of experienced hospice providers with a desire to serve the communities we live and work in. Due to growth, we are looking for an experienced Patient Care Coordinator to join our dynamic team. This is a full-time position in our office in Visalia, CA. Occasional weekends may be required. Your presence and services should bring comfort to the person who faces the end of their lives and help them reach acceptance and peace of mind. A compassionate nature and excellent interpersonal skills will make you a good candidate for this position. Our goal is to help patients live their final days with dignity and comfort. Benefits Competitive hourly pay Medical benefits 401k matching Supportive and friendly work environment Requirements Hospice experience preferred At least two (2) years related experience, preferably in scheduling or medical office management. Competency with Microsoft Office suite of programs, including Word, Excel and PowerPoint. Strong understanding of the hospice philosophy. Demonstrated ability to maintain performance in a fast-paced, heavy work environment while paying great attention to detail. Strong interpersonal and communication skills. Ability to deal tactfully with customers, clinical staff and the community. Responsibilities Coordinates daily patient activities and referrals with clinicians, admin on call and account executives. Maintains patient confidentiality and protects operations by monitoring confidential information. Ensures compliance with all state, federal, and CHAP regulatory requirements. Maintains positive working relationships with patients, families, clinical staff and community partners. Assists in coordinating care with community partners to ensure seamless transition of patients to home care. Provides support to clinical staff by means of back office support. Responds to messages appropriately and disseminates information to the appropriate persons. Participates in patient survey activities, documents findings and notifies appropriate supervisor of any dissatisfied customers.
    $25-30 hourly 60d+ ago
  • Case Management Clinical Coordinator

    Sevita 4.3company rating

    Ambulatory care coordinator job in Fresno, CA

    Explore Numerous Nearby Locations for Your Convenience! Schedule an Interview First - Apply Afterwards DISCOVER CAREERS, WELL LIVED. Our mission at Sevita is to create a world where every person has the right to live well. As a Caregiver, you'll provide assistance and strategies to the individuals we serve to help them live well in their community and environment. Each day, the connections you make and the compassion you bring make a difference in the lives of our participants. You'll work alongside a dedicated team of clinical staff and supportive supervisors, while you grow your career. Program Services Clinical Coordinator Everybody needs a job but only extraordinary people work here. Our team is creative and dedicated to making a difference every day in the lives of the people we serve. * Coordinate the development, review, and implementation of services, case management, behavior intervention plans, and treatments provided to individuals served. * Oversee all services provided to individuals and their families, monitor quality of care delivered, ensure compliance with contractual terms, and monitor regulatory program compliance. * Assist in the development of quality services and engaging activities that meet the individual served needs. * Build and maintain relationships with families and external case managers. Qualifications: * Bachelor's degree in human services or related field. * One year of work-related experience working with individuals with intellectual and developmental disabilities, brain injury, youth placed at-risk, etc. preferred. * An equivalent combination of education and experience. * Current driver's license, car registration, and auto insurance. * Licensure and training as required by state such as CPR, First Aid, Behavioral Intervention Techniques, etc. * QMRP/QIDDP as required by state. * A reliable, responsible attitude and a compassionate approach. * A commitment to quality in everything you do. Why Join Us? * Full, Part-time, and As Needed schedules available. * Full compensation/benefits package for full-time employees. * 401(k) with company match. * Paid time off and holiday pay. * Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers. * Enjoy job security with nationwide career development and advancement opportunities. We have meaningful work for you - come join our team - Apply Today! Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
    $37k-48k yearly est. 1d ago
  • Care Coordinator

    Family Healthcare Network 4.2company rating

    Ambulatory care coordinator job in Visalia, CA

    Description of Primary Responsibilities * Support patient centered, continuous and consistent care, ensuring that an assigned Home Health Program (HHP) patient receives access to needed services identified through the assessment process. * Coordinating, maintaining and servicing panels of patients with special service needs, as determined by the Health Home Program and stratification process. * Working with the patient to implement their Health Action Plan (HAP). * Assisting the patient in navigating health, behavioral health, and social services systems, including housing and transportation. * Sharing options with the patient for accessing care and providing information regarding care planning. * Identifying barriers to the patient's treatment. * Monitoring and supporting treatment adherence (including medication management). * Assisting in attainment of the patient's goals as described in the HAP. * Encouraging the patient's decision making and continued participation in HHP. * Accompanying patient's to appointments as needed. * Monitoring referrals, coordination, and follow ups to ensure needed services and supports are offered and accessed. * Sharing information with all involved parties to monitor the patient's conditions, health status, care planning, medications usages and side effects. * Creating and promoting linkages to other services and supports. * Helping facilitate communication and understanding between HHP patients and healthcare providers. * Provide health promotion services similar to the role of a health educator, such as providing training materials and teaching self-management skills pertaining to the patient's goals identified in the Health Action Plan (HAP) as part of the HHP. * Encouraging and supporting health education for the patient and family/support persons. * Assessing the patient's and family/support persons' understanding of the patient's health condition and motivation to engage in self‐management. * Coaching patient's and family/support persons about chronic conditions and ways to manage health conditions based on the member's preferences. * Linking the patient to resources for: smoking cessation, management of chronic conditions, self‐help recovery resources, and other services based on patient needs and preferences. * Using evidence‐based practices, such as motivational interviewing, to engage and help the patient participate in and manage their care. * Utilizing trauma‐informed care practices. * Provide Individual, Family and Community Support Services * Assessing the strengths and needs of the patient and family/support persons. * Linking the patient and family/support persons to peer supports and/or community based groups to educate, motivate and improve self‐management. * Connecting the patient to self‐care programs to help increase their understanding of their conditions and care plan. * Promoting engagement of the patient and family/support persons in self‐management and decision making. * Determining when patient and family/support persons are ready to receive and act upon information provided and assist them with making informed choices. * Advocating for the patient and family/support persons to identify and obtain needed resources (e.g. transportation) that support their ability to meet their health goals. * Accompanying the patient to clinical appointments, when necessary. * Identifying barriers to improving the patient's adherence to treatment and medication management. * The Care Coordinator has a role as a housing navigator, such as assisting patients with housing transition services, individual housing and tenancy sustaining services. * Conducting a tenant screening and housing assessment plan. * Developing a housing support plan which includes prevention and interventions when housing is jeopardized. * Coaching on the roles, rights and responsibilities of the tenant and landlord, lease compliance and household management. * Foster relationships with housing agencies to explore independent housing options and assist patient with available temporary and permanent housing. * Follow safety plan department work instructions to ensure the safety of staff and patients in the community during outreach activities. * Complete Annual Health and Safety training yearly. * Provide comprehensive transitional care * Bringing to the attention of a Clinical Consultant such as a nurse or medical provider any issues regarding medication information and reconciliation. * Planning timely scheduling of follow‐up appointments with recommended outpatient providers and/or community partners. * Collaborating, communicating, and coordinating with all involved parties. * Easing the patient's transition by addressing their understanding of rehabilitation activities, self‐management activities, and medication management. * Planning appropriate care and/or place to stay post‐discharge, including temporary housing or stable housing and social services. * Arranging transportation for transitional care, including to medical appointments. * Developing and facilitating the patient's transition plan. * Consults with Clinical Consultant, such as a nurse regarding prevention and tracking of avoidable admissions and readmissions which could trigger a re-evaluation of the HAP. * Providing transition support to permanent housing. * Responsible to support the Care Coordinator Supervisor in the implementation of Health Home Program initiatives, curriculum and objectives. * Supports Care Coordinator Supervisor in the collection of data and reporting. * Completes necessary reporting and documentation associated with HHP per organizational and regulatory requirements. * Care Coordinator interfaces with patients and other stakeholders through a variety of mechanisms, including, but not limited to: * Individual, face-to-face contacts through both appointment and warm hand-off contacts; * Telephone and other electronically mediated contacts; and * Contact outside of FHCN Health Centers to provide linkages to appropriate community resources based upon the patients' identified needs and goals through the Health Action Plan. This could be a mobile unit for example. * During contacts with health-care team members at FHCN and from other organizations, Care Coordinators reduce barriers to care in a number of ways including but not limited to: * Preparing, printing and distributing the information necessary for care teams to engaging in Pre-visit Huddles. * Maintaining regular communication with care team providers on patient care plan goals and progress. * Facilitating regular communication between patient and other health-care team members both inside and outside FHCN. * Providing staff training and education sessions necessary to implement health education services. * Participates in meetings and trainings as necessary to facilitate the above duties, including those geared toward implementing evaluation tools that determine the effectiveness of Care Coordinator functions. * Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: * Job duties require knowledge and training in the field of social work, nursing, health sciences, health education or a related field; or be a para professional with more than 7 years of directly related progressive work experience. * A Bachelor's degree with at least one year of experience, preferred. Technical Skills: * Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. * Ability to use Microsoft Excel to review and compile data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. * Ability to create basic presentations in Microsoft PowerPoint. Licenses & Certifications: None required. Communications Skills: * Job duties require the compilation of information prepared in effective written form, including correspondence, reports, articles or other documentation. * Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand and walk; and must occasionally lift and/or move up to 20 pounds. Pay Scale: Min Hourly Rate: $21.99 Max Hourly Rate: $30.35
    $22-30.4 hourly Auto-Apply 15d ago
  • Care Coordinator-ECM - Elm Women's & Ped's

    Clinica Sierra Vista 4.0company rating

    Ambulatory care coordinator job in Fresno, CA

    Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Care Coordinator-ECM who: The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools. Essential Functions: * Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care. * Assign patients to provider panels ensuring balance. * Receives monthly panel report and reviews PCP assignments. * Determines continuity percentages for each provider - assure that majority of visits with PCP * Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment. * Collaborates with appropriate site. * communication with outside provider to ensure continuity. * Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization. * Run, manage and analyze standard CSV reports. * Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc. * Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements. * Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals. You'll be successful with the following qualifications: * Education: Medical Assistant certification or program completion preferred. * Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc. * Bilingual (Spanish-English) preferred. * Maintain excellent internal and external customer service at all times. * Maintain the highest degree of confidentiality possible when performing the functions of this department. * Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality. * Must be able to work independently, handling high volume and multiple tasks. * Must be reliable with attendance. * Must be highly organized and detail oriented. * Possess knowledge of modern office equipment, systems and procedures. * Ability to multi-task and work efficiently in a potentially stressful environment. * Ability to apply common sense understanding when carrying out detailed written or oral instructions. * Must have excellent verbal and written communication skills. * Ability to effectively present information and respond to questions from internal and external customers. * Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors. * Teamwork skills a must. * Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
    $48k-59k yearly est. 17d ago
  • Patient Care Coordinator

    Western Growers 3.2company rating

    Ambulatory care coordinator job in Fresno, CA

    Description Pinnacle Claims Management, Inc. (PCMI) is an all-inclusive Third Party Administrator (TPA) that offers competitive, affordable health benefits services to self-funded employers. Unlike other TPAs Pinnacle was born from a member-driven organization (Western Growers) and understands our client's significance as a business partner. We place tremendous value in our relationships by offering TPA, PBM, ACA Compliance, and comprehensive Health Management services all in-house. Compensation: $39,208 - $55,972 with a rich benefits package that includes profit-sharing. Job Description SummaryThe Patient Care Coordinator reports to the Supervisor, Pharmacy Benefits Management (PBM). The Patient Care Coordinator role is an important contributor in the internal and external services our Pharmacy Benefit Manager (PBM) provides to customers. In this role, the incumbent will function as a subject matter expert in our PBM customer service. This role works directly with members and vendors, and indirectly with clients to achieve our goal of an elevated PBM experience. The incumbent will also be responsible for researching and analyzing data to address operational challenges and Customer Service department issues. Qualifications High school diploma and one (1) to three (3) years of experience in Pharmacy Benefit Management or retail pharmacy practice, preferred. Valid Pharmacy Technician Certification Board Certification (PTCB), desirable. Intermediate knowledge of prescription benefits and products, and pharmacy claims. Patient Care oriented with ability to set priorities and meet required turn-around time frames. Excellent written and oral communication skills, as well as interpersonal skills. Good skills for project-based tasks. Ability to work effectively in a fast-paced environment Analytical thinking skills and problem-solving capabilities. Good communication and telephone skills with a very clear and concise speaking voice Ability to adapt to a constantly changing environment. Proficient organizational and time management skills. Fluent in English (oral and written) required. Bilingual in Spanish preferred. Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAA-required protection of all confidential/protected client data. Internet access provided by a cable or fiber provider with 40 MB download and 10 MB upload speeds. Home router with wired Ethernet (wireless connections and hotspots are not permitted). A designated room for your office or steps taken to protect company information (e.g., facing computer towards wall, etc.) A functioning smoke detector, fire extinguisher, and first aid kit on site. Duties And ResponsibilitiesCustomer Service Ability to respond to a wide variety of member questions via telephone, e-mail and written correspondence regarding prescription drug benefits in a confidential, professional and ethical manner such as confirming Prior authorization status, verifying patient eligibility & pharmacy benefits, and placing overrides for rejected pharmacy prescription claims. Assist Benefits Coordinator I & II with coordinating intake and processing Prior Authorization Requests between doctors, patients, and pharmacy. Provide support to Benefits Coordinator II with training CSRs to handle customer service inquiries. Assist the Benefits Coordinator II in developing policies and procedures for our customer service agents. Provide assistance to Benefits Coordinator I & II and Supervisor in resolving all escalations in a timely manner to meet our Service Level Agreements. Responsible for the PBM customer service Help Desk for day-to-day tasks. Prior Authorization tickets, after hours voicemails/ emails, customer service e-mails, and direct member reimbursements. Provide the Benefit I coordinator support to develop client-facing reporting and communications. Responsible for implementing “white glove” customer service expectations for the PBM. Operations Achieve service level targets with our e-mail box, Prior Authorization tickets, organizing documents in the H drive, and other areas of pharmacy operations. Utilize creative methods to understand how our customers perceive their interactions with Pinnacle Rx Solutions and the process of getting their medications. Provide suggestions and contribute to workflow improvements. Contribute to team of highly skilled and talented experts who maintain the current reporting environment and work to continually improve it by delivering operational reporting products, including critical metric reporting, performance dashboards, work-in-progress trackers and forecasting. Back-up and assist the Benefits Coordinator I & II in performing process Improvements, reporting and analytics, project management, and quality assurance activities. Other Utilize all capabilities to satisfy one mission - to enhance the competitiveness and profitability of our members. Do everything possible to help members succeed by being curious and striving to understand what others are trying to achieve, planning, and executing work helpfully and collaboratively. Be willing to adjust efforts to ensure that work and attitude are helpful to others, being self-accountable, creating a positive impact, and being diligent in delivering results. Focus efforts on quality and quantity of product deliverables as well as resourcing and project management in a fast paced and challenging environment. Ensure application compliance while creating an environment for innovation and growth. Maintain internet speed of 40 MB download and 10 MB upload and router with wired Ethernet. Maintain a HIPAA-compliant workstation and utilize appropriate security techniques to ensure HIPAA-required protection of all confidential/protected client data. Maintain and service safety equipment (e.g., smoke detector, fire extinguisher, first aid kit). All other duties as assigned. Physical Demands/Work EnvironmentThe physical demands and work environment described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate with others. The employee frequently is required to move around the office. The employee is often required to use tools, objects, and controls. This noise level in the work environment is usually moderate. #LI-Remote
    $39.2k-56k yearly Auto-Apply 42d ago
  • Enhanced Care Management Coordinator (ECM)

    Altura Centers for Health 3.4company rating

    Ambulatory care coordinator job in Tulare, CA

    Statement of Purpose Under the direct supervision of the Quality Improvement Director, the ECM Care Coordinator will provide care coordination and care management services for specified populations of focus in the ECM program using standard formats that have been developed by DHCS. The Care Manager will advocate on behalf of enrolled members with primary care providers, specialty services, hospitals, and community-based support systems to meet identified needs of members prioritizing patient's health and well-being. Essential Functions, Knowledge, Skills and Abilities * The ECM Care Coordinator reviews data and conducts necessary assessments with all potentially eligible members to verify eligibility in the ECM program upon consent, as well as completing the referral process if applicable. * Responsible for coordinating with individuals and/or external entities to ensure an impeccable experience for the member while developing a person-centered relationship with the patient and/or identified family supports. * Oversee provision of ECM services, including completion of assessment, development of Managed Care Plan (MCP) guidelines and connect member to external social support services and supports required by patient, including and not limited to transportation services. * Maintaining knowledge of available community support services and recourses available to members * Work alongside healthcare professionals, health plans, community and social support services, and other company employees * Manage, review, reassess and update members care plan as necessary, while documenting evidence of care in member's chart using the EHR system in a concise and timely manner * Scheduling appointments, completing check in and check out process at time of appointment with assigned member while documenting every encounter pertaining to the patient to meet established reporting requirements * Maintain a number of required documented outreach attempts and monthly in person or telephonic visits - number of visits vary as determined by the acuity and complexity of the enrollee. * Collaborate with appropriate discharge planners upon hospital admission and/or ER visits of enrolled members. Outreach at ER or hospitals if applicable * Notify necessary clinical consultant or PCP of any complex behavioral, medical psycho-social, or behavioral issues. As well as other applicable staff to reduce barriers and improve patient outcomes * If necessary, accompany members to office visits to serve as an advocate * Identifies and follows up on referrals to assure continuity of care assuring patient needs are being met * Addresses members' questions, concerns and requests in a timely manner as well as investigates a directs member inquiries or complaints to appropriate staff while following up to ensure satisfactory resolution * Follows policies to enroll and discharge enrolled members as necessary * Recognizing signs of child and elder abuse and reports appropriately to Child/Adult Protective Services * Participate in care coordination meetings if applicable. * Understands and abides by all departmental and companywide policies and procedures while complying with all safety and injury prevention policies and regulations * Knowledge of and ability to work collaboratively with providers, social support services, and other external entities related to the care of the patient * Demonstrates excellent communication skills, and ability to work as a team member * Works independently to accomplish established outcomes * Maintains professional etiquette and strictest confidentiality * Maintains a positive and respectful attitude while delivering excellent "customer service". * Self-motivates to perform department tasks as needed. Required Education and Experience * Minimum Education: High school graduate of GED equivalent required. * Current BLS lifesaving support certificate is required. * Current and valid Driver's License and proof of auto insurance is required. Preferred Education and Experience * Bilingual in English and Spanish is preferred * Two-year medical assistant experience in an office or clinic setting is preferred. Other Duties 1. Maintains a positive and respectful attitude while delivering excellent "customer service". 2. Have excellent verbal, written and presentation skills. 3. Strong attention to detail. 4. Strong analytical skills. 5. Communicates with fellow employees, management and supervised employees (if any) on a regular basis. 6. Self-motivates to perform department tasks as needed. 7. Maintains the strictest confidentiality. 8. Performs in a professional manner and puts forth their best effort. 9. Communicates openly and consistently with Supervisor(s) and all staff. 10. Performs related work as required. 11. Demonstrates ability to work harmoniously with others to get a job done. 12. Attitude promotes positive work environment. 13. Respects others co-workers, business partners and patients. 14. Resolves issues and conflicts at the onset by going to the source whenever possible. 15. Communicates effectively with team members and provides constructive suggestions to improve team performance. Work Environment Office environment with controlled temperature Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. Travel Occasional travel necessary when completing patient outreach to patient with location specified by patient. Another example of travel would be driving to ALTURA's various clinic locations. Altura Centers for Health retains the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business needs or necessity. Altura Centers for Health is an employer "at-will" and nothing in this document is intended to, nor does, alter the existing "at-will" employment relationship. Job Type: Full-time Pay: $25.50 - $40.90 per hour Benefits: * 401(k) matching * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person
    $25.5-40.9 hourly 6d ago
  • Care Coordinator

    Illumination Health + Home

    Ambulatory care coordinator job in Selma, CA

    “Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IHH currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire. Job Description The Care Coordinator is a site-based, client-facing role within Care Management, responsible for identifying, engaging, assessing, enrolling, and advocating for specific populations on a regular basis. This individual serves as the primary point of contact for clients who are intermittently housed with Illumination Health + Home. The Care Coordinator establishes strong relationships with clients to support their engagement in medical care, behavioral health services, and social support systems. This role adopts a holistic, non-clinical approach, emphasizing adherence to evidence-based practices, understanding client and service barriers, and considering social determinants of health. The Care Coordinator facilitates appropriate coordination of services for targeted populations, assisting clients in navigating healthcare systems, promoting preventative care, and collaborating closely with the client's Care Team. This pay range for this role is $23.00 - $27.00 per hour. Responsibilities Client Needs: Provide comprehensive case management by assessing client needs, developing individualized treatment plans, monitoring progress, supporting clients, making appropriate referrals, and conducting follow-up on weekly goals and action steps. Complete care plans and maintain accurate documentation within Electronic Health Records (EHR) and client databases (e.g., HMIS, Champ, or Health Plan programs, if applicable) using SMART format where appropriate. Collaborate with other departments by attending weekly meetings to evaluate program effectiveness, discuss client progress, and develop strategies to meet clients' needs and enhance treatment plans. Connect clients to resources that support their psychosocial and daily needs, including healthcare, nutritional assistance, hygiene supplies, and referrals to transitional or permanent supportive housing and other relevant service providers, such as primary care physicians, and healthcare teams. Perform crisis intervention as necessary. Establish and maintain confidential case files for all participants and review required statistical reports for program management and evaluation purposes. Maintain communication with external agencies involved in client care. Promote awareness and understanding of monthly health promotion topics and materials. Accompany clients to medical appointments and coordinate transportation as needed. Manage a caseload of up to 30-35 ECM members, unless instructed otherwise by senior management within policy guidelines. Prepare for and participate in individual and group supervision sessions. Submit daily End of Shift (EOS) reports to document performance metrics. Compile and submit monthly tally sheets. Documentation: Responsible for accurately recording all client interactions and content updates within Illumination Health + Home's Electronic Medical Record (EMR), in accordance with organizational standards and contractual obligations. Responsibilities include: Progressively documenting all aspects of the client's care plan, including achieved goals and upcoming objectives Recording engagement levels, such as the frequency and duration of client encounters Documenting evaluative client case details that inform decisions regarding referrals to alternative resources Recording obtained client documentation, including vitals, insurance cards, SSI award letters, and other relevant records Noting client disengagement and reintegration activities Maintaining awareness of services offered by other providers in the network Upholding strict confidentiality in compliance with agency policies Managing client information, scheduling, files, and documentation materials Tracking attendance at medical appointments and patient navigation sessions, and initiating outreach or follow-up procedures for missed appointments as necessary Mission Support: Uphold and exemplify Illumination Health + Home's mission and core values through respectful and harmonious interactions with colleagues and management. Demonstrate the ability to quickly learn new skills and procedures, approaching changes with a positive and adaptable attitude. Contribute positively to the organization by being a dependable team member and showing respect to clients and all workplace stakeholders. Act with integrity, transparency, accountability, respect, and responsibility in all professional activities. Consistently display enthusiasm and dedication in representing Illumination Health + Home. Maintain openness, honesty, and accountability in interactions with colleagues, volunteers, donors, and others associated with the organization. Always protect the confidentiality of sensitive work-related information and materials. Take personal responsibility and ownership for the performance of assigned duties. Provide support to volunteers as needed, including supervision responsibilities when applicable. Preferred Experience/Minimum Qualifications Required: Bachelor's degree in social services, Healthcare, or related field; or equivalent combination of training and experience. Experience in homeless services, case management, and mental health support Possessing a valid California driver's license required to operate the company's vehicle for travel to multiple locations on occasions with clients Must be familiar with VI-SPDAT if applicable Knowledge of resources available in corresponding counties Preferred: Bilingual in English and Spanish. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Calendar, etc.) At least 1 year of experience working with at risk/unhoused individuals Experience in non-profit housing and/or housing for people with disabilities and chronic health conditions. Benefits: Medical Insurance funded up to 91% by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan Dental and Vision Insurance Life, AD&D and LTD Insurance funded 100% by Illumination Health + Home Employee Assistance Program Professional Development Reimbursement 401K with Company Matching 10 days vacation PTO/year 6 days of sick pay/year Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans
    $23-27 hourly Auto-Apply 60d+ ago
  • Patient Care Coordinator (Outpatient) - Per Diem, Lacey Medical Plaza, Hanford

    Mid-Columbia Medical Center 3.9company rating

    Ambulatory care coordinator job in Hanford, CA

    Located in a tight-knit community in Kings County, Adventist Health Hanford has been serving the Central Valley since 1965. We are comprised of a 173-bed hospital and many outpatient clinics with primary and specialty care services. Hanford residents are proud of their city's historic charm and family-friendly atmosphere. Within an hour's travel time, Yosemite, Sequoia and Kings Canyon National Parks can be enjoyed. Job Summary: Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Provides communication with patients and visitors that promotes a high level of overall satisfaction and quality of care. Performs duties in an outpatient location. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate's/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred Essential Functions: * Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival. Answers multiple phone lines and intercom, and communicates appropriately. Gives appropriate attention to complaints/requests as needed. Receives, interprets, verifies and processes physicians' orders. Admits/discharges daily patients and creates charts. Provides clerical support for departmental meetings, projects and activities as needed. * Completes and forwards all required information, charts, records, documents as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients. * Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information. * Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services. * Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed. Provides clerical support for department meetings and departmental activities. Assists with research and provides administrative support to special projects. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
    $34k-42k yearly est. Auto-Apply 2d ago
  • Patient Care Coordinator (Outpatient) - Full Time, Kerman Medical Office

    Adventist Health 3.7company rating

    Ambulatory care coordinator job in Kerman, CA

    Lying just inland between the State's coastal mountain ranges and the Sierra Nevada Mountains, Adventist Health Reedley has been serving the Central Valley since 2011. We are comprised of a 49-bed acute care hospital and 60 clinics in 27 rural communities with primary and specialty care services. Reedley is a perfect location for outdoor enthusiasts as it is located in the central San Joaquin Valley portion of California, close to Yosemite, Sequoia and Kings Canyon National Parks. In addition to the beautiful landscape, it also offers a great cost of living and close-knit communities. Job Summary: Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Provides communication with patients and visitors that promotes a high level of overall satisfaction and quality of care. Performs duties in an outpatient location. Job Requirements: Education and Work Experience: High School Education/GED or equivalent: Preferred Associate's/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred Essential Functions: Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival. Answers multiple phone lines and intercom, and communicates appropriately. Gives appropriate attention to complaints/requests as needed. Receives, interprets, verifies and processes physicians' orders. Admits/discharges daily patients and creates charts. Provides clerical support for departmental meetings, projects and activities as needed. Completes and forwards all required information, charts, records, documents as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients. Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information. Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services. Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed. Provides clerical support for department meetings and departmental activities. Assists with research and provides administrative support to special projects. Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
    $34k-45k yearly est. Auto-Apply 5d ago
  • Nurse Coordinator-Bone Marrow Transplant Team

    Valley Children's Hospital 4.8company rating

    Ambulatory care coordinator job in Fresno, CA

    MUST BE A NURSE/RN Our client in the beautiful, desirable state of California is seeking a RN Coordinator to oversee the Hematology, Blood and Marrow Transplant and Cellular Therapy team providing nursing care with patients who are undergoing Bone Marrow Transplant or T-cell Therapy. 3+ years of clinical, leadership and/or project management experience. Bachelor's degree preferred, Bilingual skills desirable. Monday-Friday Dayshift. No weekends or holidays! Live in a beautiful, metropolitan city in California. Enjoy a great school system and wonderful cost of living with affordable homes. Job Description: This position involves managing care for both allogeneic and autologous recipients, as well as donors, throughout complex treatment processes. The coordinator serves as the primary contact for patients, families, and healthcare providers, facilitating communication and ensuring seamless coordination of care in both inpatient and outpatient settings. Responsibilities include triaging patient inquiries, educating patients and families about treatment options and changes, and collaborating with the HBC team to optimize patient outcomes. The BMT/CAR-T Nurse Coordinator is dedicated to monitoring and supporting patients, ensuring they achieve their maximum health potential throughout their treatment journey. Requirements: RN is required Bachelor's degree preferred 3+ years of clinical leadership and/or project management experience Bilingual skills desirable For more information on the Nurse Coordinator opportunity and others nationwide, please send an updated resume.
    $137k-167k yearly est. 9d ago
  • Intake Coordinator-Outpatient

    New Perceptions North LLC 3.5company rating

    Ambulatory care coordinator job in Hanford, CA

    Job DescriptionSalary: $15.50 - $22.50 based on experience and credentials Responsible for completing new client intake for the outpatient substance abuse treatment program. Interviews potential clients and families and assess the psychosocial needs of for proper level of care placement. Completes intake within electronic medical record. Verifies insurance benefits and obtains authorization. Completes new client drug screens. As part of the treatment team, this position is responsible for maintaining the well-being of clients and the integrity of the program. Provides client supervision and staff/unit support as assigned. Provides general office administrative assistance as requested to fulfill the operations of the center. POSITION REQUIREMENTS: High school diploma or equivalent is required. Current registration and enrollment in a state-recognized chemical dependency counselor certification program, such as Registered Alcohol and Drug Technician (RADT) with CCAPP, is required. Six months of substance abuse or related field experience or an equivalent combination of education and experience is required. Valid CA drivers license is required and must remain current throughout employment. A driving record may be obtained through the DMV. Working knowledge of the philosophy and approach of the 12-step model of recovery, drug and alcohol dependency, and mental health disorders is strongly preferred. CPR and First Aid certification will be obtained within seven days of employment and maintained current thereafter. Proficiency in basic computer skills including word processing and the foundations of computer and internet access is required. Effective verbal, written and interpersonal communication skills are required for purposes of client intake and records are required. Critical thinking skills and experience with crisis management and the ability to confront behavioral changes, identify a crisis, and recognize when additional assistance is necessary is essential. Ability to serve as an advocate for individuals of all ethnicities, genders, ages and backgrounds is required. Website: Drug & Alcohol Treatment | New Perceptions North
    $15.5-22.5 hourly 2d ago
  • Case Management Specialist - California

    Sanofi Us 4.3company rating

    Ambulatory care coordinator job in Fresno, CA

    Job Title: Case Management Specialist About the Job Across the Rare Diseases our ‘one team, common goals, single mission' approach is leading the way. This Rare Disease model highlights the need to reinvent and evolve the Case Management (CM) specialist role with more accountability, responsibility, and strategic intent than ever before. The new CM will be required to elevate performance, skills, knowledge, behaviors and contribute a critical component of our new play to win elite approach. We have elevated the CM role to include: Building expertise for 7 brands, 5 therapeutic areas, engage in account strategy and planning with galaxy and constellation teams (monthly), engage in launch preparations with insights and expertise, understanding market conditions that impact the patient journey (i.e. payer coverage, government, legislation, Pharma, industry, access), understanding rare competitive products, advise the cross functional teams on the patient perspective, consider the account perspective, and developing skills sets that will allow them to compliantly bring patient insights back to leadership reducing the need for external insights gathering. CM will communicate key performance indicators (KPIs) to measure success and impact (reported monthly). There will be a component of travel driven by the account needs, requests, and team decisions. The Case Management Specialist will be responsible for supporting Rare Disease patients and families through comprehensive care coordination and case management expertise aligned to their assigned territory. The CMS will develop and execute personalized care plans to identify and address barriers to treatment, foster ongoing relationships with patients, caregivers, healthcare providers, and other key stakeholders. The CMS proactively identifies and mitigates access barriers, coordinates with insurance providers, specialty pharmacies, and local resources as needed. Additionally, they assist in facilitating insurance approvals for both the product and administration, ensuring seamless collaboration across multiple functions to maintain a cohesive support network. The CMS works collaboratively in a team environment with internal cross-functional team members to help facilitate and optimize patient care. We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. Main Responsibilites: Act with a sense of urgency and purpose, lead the case management process, while balancing the needs of individual patients to align with the business objectives of Sanofi, and the Rare Disease organization. Assess individual patients' access needs and develop an action plan that provides for the initiation and continuation of treatment. Help facilitate insurance approval for Sanofi Rare Disease therapies. Educate patients, caregivers, health care providers, and others regarding insurance options, requirements or limitations, case management services, and steps needed to gain product and administration approval. Maintain comprehensive understanding of the reimbursement process, navigation of health care systems, billing/coding guidelines, insurance plans, payer trends, internal and external patient assistance programs, and related resources. Enroll patients who qualify into the appropriate financial assistance program as needed/required. Maintain up-to-date knowledge of the resources available at the regional level as well as market landscape and apply this knowledge in ways that best supports patient access to therapy. Compliantly coordinate the exchange of patient-related information with internal and external stakeholders. Exhibit initiative and leadership within the cross-functional regional team. Able to consistently identify complex patient care gaps and develop action plans. Demonstrates accountability for action plan execution and energetically drives for success and results. Establish and maintain professional and effective relationships with all internal and external customers and stakeholders, including but not limited to case management team and patient support services colleagues, medical, sales, market access, insurance companies, specialty pharmacies, infusion site staff and office coordinators. Attend patient meetings, site visits/calls, conferences, and trade shows to educate individuals regarding services and other approved case management topics. Represent Sanofi in all venues in a professional manner. Raise own performance expectations and goals to support the account teams demonstrating personal and team growth. Demonstrate and maintain a high level of business acumen, understanding of Sanofi's business model, and the role of the case manager and patient support services team in commercializing the business and driving initiatives to meet goals. Demonstrate innovation by consistently monitoring systems, processes, and potential care gaps, offering new ideas and solutions to elevate the support program. Effectively share reimbursement and other knowledge with PSS members through orientation training, case studies, consultation for complex cases, and special projects as requested. Consistently maintain and document accurate data, including insurance, coverage approvals, on-going coverage requirements, and all patient and provider interactions. Proficient in use of CRM tool to document work. Consistently leverage CRM reporting tools and data analytics to make strategic territory decisions while prioritizing patient and customer needs. Utilize professional communication to foster strong working relationships with internal and external colleagues. Provide caseload coverage outside of assigned territory as needed. Ensure compliance with Sanofi policies. About You Qualifications: Bachelor's Degree required. 3-5 years of patient-facing or high-touch customer interaction experience required. In-depth understanding of health insurance benefits, relevant state and federal laws and insurance regulations. Excellent written and oral communication, mediation, and problem-solving skills, including the ability to connect with patients, caregivers, and providers. Experience and demonstrated success working in a complex matrix to accomplish goals with a patient centric approach. Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust. Robust computer literacy skills including data entry and MS Office-based software programs. Possesses strong business acumen and strategic thinking skills. Ability to identify and handle sensitive issues, working independently and collaboratively within teams. Ability to travel required, ~10%, possibly weekends. This position is a remote position that will be based in California. Applicants must reside in the state of California. Preferred Qualifications: Bi-lingual; Spanish language skills preferred. Salesforce CRM experience Direct experience in case management, insurance, or healthcare systems fields Pharma/biotech patient services experience Why Choose Us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks' gender-neutral parental leave. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. #GD-SG #LI-GZ #vhd Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! US and Puerto Rico Residents Only Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. North America Applicants Only The salary range for this position is: $100,500.00 - $145,166.66 All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.
    $100.5k-145.2k yearly Auto-Apply 21d ago
  • Care Coordinator-ECM - Elm Women's & Ped's

    Clinica Sierra Vista 4.0company rating

    Ambulatory care coordinator job in Fresno, CA

    Job Description Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? Competitive pay which matches your abilities and experience Health coverage for you and your family Generous number of vacation days per year A robust wellness plan and health club discounts Continuing education assistance to grow and further your talents 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.” We're looking for someone to join our team as a Care Coordinator-ECM who: The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools. Essential Functions: Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care. Assign patients to provider panels ensuring balance. Receives monthly panel report and reviews PCP assignments. Determines continuity percentages for each provider - assure that majority of visits with PCP Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment. Collaborates with appropriate site. communication with outside provider to ensure continuity. Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization. Run, manage and analyze standard CSV reports. Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc. Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements. Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals. You'll be successful with the following qualifications: Education: Medical Assistant certification or program completion preferred. Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc. Bilingual (Spanish-English) preferred. Maintain excellent internal and external customer service at all times. Maintain the highest degree of confidentiality possible when performing the functions of this department. Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality. Must be able to work independently, handling high volume and multiple tasks. Must be reliable with attendance. Must be highly organized and detail oriented. Possess knowledge of modern office equipment, systems and procedures. Ability to multi-task and work efficiently in a potentially stressful environment. Ability to apply common sense understanding when carrying out detailed written or oral instructions. Must have excellent verbal and written communication skills. Ability to effectively present information and respond to questions from internal and external customers. Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors. Teamwork skills a must. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
    $48k-59k yearly est. 10d ago
  • Care Coordinator

    Family Healthcare Network 4.2company rating

    Ambulatory care coordinator job in Visalia, CA

    Description of Primary Responsibilities Support patient centered, continuous and consistent care, ensuring that an assigned Home Health Program (HHP) patient receives access to needed services identified through the assessment process. Coordinating, maintaining and servicing panels of patients with special service needs, as determined by the Health Home Program and stratification process. Working with the patient to implement their Health Action Plan (HAP). Assisting the patient in navigating health, behavioral health, and social services systems, including housing and transportation. Sharing options with the patient for accessing care and providing information regarding care planning. Identifying barriers to the patient's treatment. Monitoring and supporting treatment adherence (including medication management). Assisting in attainment of the patient's goals as described in the HAP. Encouraging the patient's decision making and continued participation in HHP. Accompanying patient's to appointments as needed. Monitoring referrals, coordination, and follow ups to ensure needed services and supports are offered and accessed. Sharing information with all involved parties to monitor the patient's conditions, health status, care planning, medications usages and side effects. Creating and promoting linkages to other services and supports. Helping facilitate communication and understanding between HHP patients and healthcare providers. Provide health promotion services similar to the role of a health educator, such as providing training materials and teaching self-management skills pertaining to the patient's goals identified in the Health Action Plan (HAP) as part of the HHP. Encouraging and supporting health education for the patient and family/support persons. Assessing the patient's and family/support persons' understanding of the patient's health condition and motivation to engage in self‐management. Coaching patient's and family/support persons about chronic conditions and ways to manage health conditions based on the member's preferences. Linking the patient to resources for: smoking cessation, management of chronic conditions, self‐help recovery resources, and other services based on patient needs and preferences. Using evidence‐based practices, such as motivational interviewing, to engage and help the patient participate in and manage their care. Utilizing trauma‐informed care practices. Provide Individual, Family and Community Support Services Assessing the strengths and needs of the patient and family/support persons. Linking the patient and family/support persons to peer supports and/or community based groups to educate, motivate and improve self‐management. Connecting the patient to self‐care programs to help increase their understanding of their conditions and care plan. Promoting engagement of the patient and family/support persons in self‐management and decision making. Determining when patient and family/support persons are ready to receive and act upon information provided and assist them with making informed choices. Advocating for the patient and family/support persons to identify and obtain needed resources (e.g. transportation) that support their ability to meet their health goals. Accompanying the patient to clinical appointments, when necessary. Identifying barriers to improving the patient's adherence to treatment and medication management. The Care Coordinator has a role as a housing navigator, such as assisting patients with housing transition services, individual housing and tenancy sustaining services. Conducting a tenant screening and housing assessment plan. Developing a housing support plan which includes prevention and interventions when housing is jeopardized. Coaching on the roles, rights and responsibilities of the tenant and landlord, lease compliance and household management. Foster relationships with housing agencies to explore independent housing options and assist patient with available temporary and permanent housing. Follow safety plan department work instructions to ensure the safety of staff and patients in the community during outreach activities. Complete Annual Health and Safety training yearly. Provide comprehensive transitional care Bringing to the attention of a Clinical Consultant such as a nurse or medical provider any issues regarding medication information and reconciliation. Planning timely scheduling of follow‐up appointments with recommended outpatient providers and/or community partners. Collaborating, communicating, and coordinating with all involved parties. Easing the patient's transition by addressing their understanding of rehabilitation activities, self‐management activities, and medication management. Planning appropriate care and/or place to stay post‐discharge, including temporary housing or stable housing and social services. Arranging transportation for transitional care, including to medical appointments. Developing and facilitating the patient's transition plan. Consults with Clinical Consultant, such as a nurse regarding prevention and tracking of avoidable admissions and readmissions which could trigger a re-evaluation of the HAP. Providing transition support to permanent housing. Responsible to support the Care Coordinator Supervisor in the implementation of Health Home Program initiatives, curriculum and objectives. Supports Care Coordinator Supervisor in the collection of data and reporting. Completes necessary reporting and documentation associated with HHP per organizational and regulatory requirements. Care Coordinator interfaces with patients and other stakeholders through a variety of mechanisms, including, but not limited to: Individual, face-to-face contacts through both appointment and warm hand-off contacts; Telephone and other electronically mediated contacts; and Contact outside of FHCN Health Centers to provide linkages to appropriate community resources based upon the patients' identified needs and goals through the Health Action Plan. This could be a mobile unit for example. During contacts with health-care team members at FHCN and from other organizations, Care Coordinators reduce barriers to care in a number of ways including but not limited to: Preparing, printing and distributing the information necessary for care teams to engaging in Pre-visit Huddles. Maintaining regular communication with care team providers on patient care plan goals and progress. Facilitating regular communication between patient and other health-care team members both inside and outside FHCN. Providing staff training and education sessions necessary to implement health education services. Participates in meetings and trainings as necessary to facilitate the above duties, including those geared toward implementing evaluation tools that determine the effectiveness of Care Coordinator functions. Performs other duties as assigned. Description of Primary Attributes Professional & Technical Knowledge: Job duties require knowledge and training in the field of social work, nursing, health sciences, health education or a related field; or be a para professional with more than 7 years of directly related progressive work experience. A Bachelor's degree with at least one year of experience, preferred. Technical Skills: Ability to prepare more complex documents in Microsoft Word, including creating tables, charts, graphs and other elements. Ability to use Microsoft Excel to review and compile data, including the use of formulas, functions, lookup tables and other standard spreadsheet elements. Ability to create basic presentations in Microsoft PowerPoint. Licenses & Certifications: None required. Communications Skills: Job duties require the compilation of information prepared in effective written form, including correspondence, reports, articles or other documentation. Effectively conveys technical information to non-technical audiences. Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand and walk; and must occasionally lift and/or move up to 20 pounds. Pay Scale: Min Hourly Rate: $21.99 Max Hourly Rate: $30.35
    $22-30.4 hourly Auto-Apply 16d ago
  • Patient Care Coordinator (Outpatient) - Full Time, Kerman Medical Office

    Adventist Health 3.7company rating

    Ambulatory care coordinator job in Kerman, CA

    Lying just inland between the State's coastal mountain ranges and the Sierra Nevada Mountains, Adventist Health Reedley has been serving the Central Valley since 2011. We are comprised of a 49-bed acute care hospital and 60 clinics in 27 rural communities with primary and specialty care services. Reedley is a perfect location for outdoor enthusiasts as it is located in the central San Joaquin Valley portion of California, close to Yosemite, Sequoia and Kings Canyon National Parks. In addition to the beautiful landscape, it also offers a great cost of living and close-knit communities. Job Summary: Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Provides communication with patients and visitors that promotes a high level of overall satisfaction and quality of care. Performs duties in an outpatient location. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate's/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred Essential Functions: * Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival. Answers multiple phone lines and intercom, and communicates appropriately. Gives appropriate attention to complaints/requests as needed. Receives, interprets, verifies and processes physicians' orders. Admits/discharges daily patients and creates charts. Provides clerical support for departmental meetings, projects and activities as needed. * Completes and forwards all required information, charts, records, documents as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients. * Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information. * Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services. * Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed. Provides clerical support for department meetings and departmental activities. Assists with research and provides administrative support to special projects. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
    $34k-45k yearly est. Auto-Apply 6d ago
  • Care Coordinator - Temporary

    Aria Community Health Center 4.9company rating

    Ambulatory care coordinator job in Lemoore, CA

    Job Details Lemoore 224 - Lemoore, CA Full Time $22.00 - $22.50 Hourly Negligible Day Health CareCare Coordinator - Temporary ACHC is a Federally Qualified Health Center and licensed primary care clinic. We provide medical and dental care, with additional specialists in Chiropractic, Internal Medicine, Neurology, Pediatrics, Psychology, Podiatry and Optometry. ACHC Clinics are located across Fresno, Kings and Tulare counties. SUMMARY The Care Coordinator works in partnership with patients and providers to promote timely access to needed care, comprehension and continuity of care, and the enhancement of patient well-being. The Care Coordinator addresses gaps in care and promotes timely access to appropriate care, increasing the utilization of preventative care and healthy behaviors to improve the health of the population at risk. RESPONSIBILITIES Monitors Gap in Care reports to assist in getting patients the appropriate appointments and/or interventions. Consult and communicate with patients and family members to discuss their health problems. Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans. Care management coordination of non-clinical services such as transportation. Attend ongoing training to keep abreast of new developments in health care. Treat patients with empathy and respect and conduct oneself in a professional manner. Comply with organizational guidelines and health care laws and regulations. Document Client services in medical record. Initiate outreach as necessary. Make outbound calls to patients for wellness checks and scheduling appointments. Log information into the system and document all calls to provider offices. Gather charts and information. Plan and execute health events Coordinate and manage patient hospital discharge process in a timely manner Qualifications SKILLS Interact in a courteous helpful manner with patients, clients, and staff. Exudes patience and compassion. Advanced organization skills. Time management skills. Exceptional documentation skills Excellent customer service. Works effectively with a diverse population and positively in a teamwork environment. Excellent verbal, written communication and interpersonal skills to enhance interactions with staff, patients, patient's families, physicians, and other health care organizations. Ability to work with clinical staff and handle workload for more than one provider. Knowledge of medical terminology (CPT & ICD-10 codes). Commitment to the concepts of preventative health care programs and team approach to health care delivery. Ability to learn about patients and their health care needs and be sensitive to patient circumstances. Computer skills and proficiency in Microsoft Word, Excel, and Outlook. Strong analytical thinking and the ability to handle multiple tasks concurrently. A general understanding of insurances: Commercial & Medicaid Experience with Motivational Interviewing or willingness to learn concept and incorporate competency into work. Strong knowledge of patient navigation. Ability to build relationships with different types of people, including clients, organization members, and members of the health care team. EDUCATION/EXPERIENCE Associate degree preferred At least 1 year minimum of case management experience Computer literacy required Strong understanding of cultural competency with the target population. PHYSICAL/COGNITIVE REQUIREMENTS The physical and cognitive demands listed below represent essential functions of this position and are required with or without reasonable accommodation: Hearing: Sufficient to engage with patients and staff in person and by telephone. Speaking: Clear verbal communication to convey medical and operational information. Vision: Visual acuity adequate for reading printed materials and viewing electronic screens. Cognitive Abilities: Aptitude to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending. Motor Function & Mobility: Ability to move within the work environment to complete tasks and interact with others. Occasional lifting and carrying of items up to 10 pounds without assistance. Frequent standing, sitting, bending, reaching, and other movements typical of a standard workday. Regular use of hands and fingers for typing, writing, operating tools or equipment, and handling materials. Some pushing and pulling required during daily tasks. Aria Community Health Center participates in E-Verify. Aria Community Health Center is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
    $22-22.5 hourly 60d+ ago

Learn more about ambulatory care coordinator jobs

How much does an ambulatory care coordinator earn in Clovis, CA?

The average ambulatory care coordinator in Clovis, CA earns between $36,000 and $65,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.

Average ambulatory care coordinator salary in Clovis, CA

$49,000
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