Ambulatory care coordinator jobs in Connecticut - 61 jobs
Patient Care Coordinator
Satori Digital
Ambulatory care coordinator job in Connecticut
We're seeking a compassionate and detail-oriented Patient CareCoordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise.
Key Responsibilities
Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice
Schedule, confirm, and manage appointments across multiple providers and services
Answer phones, respond to inquiries, and provide accurate information about treatments and policies
Verify insurance, process payments, and assist with pre-authorizations or billing questions
Maintain accurate patient records and ensure compliance with HIPAA guidelines
Coordinate pre- and post-procedure instructions with clinical staff
Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience
Support the administrative team with additional duties as needed (supply tracking, inventory, data entry)
Qualifications
1+ year of experience in a medical office or dermatology setting preferred
Strong interpersonal and communication skills, both verbal and written
Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar)
Ability to multitask, prioritize, and work under pressure with grace
Polished, professional demeanor - hospitality or concierge experience is a plus
High school diploma required; associate's or bachelor's degree preferred
Compensation & Benefits
Competitive hourly rate ($23-$25/hr based on experience)
Health benefits and paid time off
Career development in a boutique, high-touch dermatology environment
Exposure to both medical and aesthetic procedures
$23-25 hourly Auto-Apply 60d+ ago
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Patient Care Coordinator Job, 1st Shift, Per Diem, Mental Health Clinic Department
Day Kimball Healthcare 4.2
Ambulatory care coordinator job in Connecticut
Day Kimball Health is hiring for a Patient CareCoordinator for Mental Health Clinic Department as a 1st Shift job in Putnam, CT.
Sick Time
401K Plan with Eligible Employer Contribution
Pet Insurance
Clinical Ladder Program
Shift Differential
Pay for Performance
Patient CareCoordinator Summary:
As the Patient CareCoordinator, you will be a vital member of a dynamic team responsible for…
In conjunction with the Director of Behavioral Health Services (BHS) and the BHS Nurse Navigator, the Patient CareCoordinator (PCC) oversees the processes associated with the clerical and clinical aspects of patient care throughout the continuum of services within the department. Under the direction of the Director and/or RN Navigator, the PCC demonstrates knowledge and skills necessary to assist clerical staff and clinicians with patient-care-related objectives. The duties of the PCC also include competency to be able to fulfill the role of Patient Services Representative (PSR) when necessary.
Patient CareCoordinator Job Responsibilities:
Coordinates patient access to both the outpatient BH center and psychiatric inpatient program (PIP) by communicating information about referrals to the Director of BHS or RN Navigator
Performs as a Patient Service Representative (PSR) as needed
Assists with scheduling of appointments for services, including prescriber appointments, group therapies, and other services, at the discretion of the Director of BHS
Maintains responsibility for daily service and billing logs for provider(s) in PIP and EMHS service lines and assists Lead patient services representative (PSR) with outpatient logs; Reviews trends in provider productivity and reports findings to Director to maximize utilization of services
Maintains DMHAS data entry for Clinical Case Management and other grants; maintains DMHAS database for entry of voluntary admissions to inpatient treatment as part of the collaborative effort with CT Dept. of Emergency Services and Public Protection (DESPP)
Assists patients with accessing services that are recommended/ordered by DKH behavioral health providers in the outpatient, emergency, and inpatient settings.
Provides community outreach and represents DKH behavioral health as a liaison in community sponsored events in which DKH attendance and/or participation is encouraged. These outreach opportunities are coordinated under the discretion of the Director of BHS
Assists in other duties for all BH service lines under the direction of the RN Navigator or Director of BHS
Patient CareCoordinator Education and Experience Requirements:
Education:
Bachelor's degree or equivalent preferred. Education in psychology, social work, nursing, or a related field, and/or post-graduate education in a similar field is preferred.
Medical terminology/keyboarding skills preferred.
Experience:
2+ years clinical experience in Healthcare or comparable equivalent required.
Experience in clerical or receptionist position preferred.
Patient CareCoordinator Knowledge, Skills, and Abilities:
Meets the physical demands of the position.
Demonstrates ability to cope with and function under stress.
Meets skill certification requirements for designated units.
Why Choose Day Kimball Health?
The Care You Need. Close to Home.
For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.
Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment.
Are you ready to apply your expertise at the largest employer in northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient CareCoordinator and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!
$28k-52k yearly est. 39d ago
Patient Care Coordinator
AEG Vision 4.6
Ambulatory care coordinator job in New Haven, CT
Patient CareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
$48k-64k yearly est. 60d+ ago
Pediatric Care Coordinator
Fair Haven Community Health Care 4.0
Ambulatory care coordinator job in New Haven, CT
Job Description
We are seeking a Pediatric CareCoordinator to join our dynamic team! Job purpose The Pediatric CareCoordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care based on EHR data and referrals from clinical teams. The CareCoordinator identifies any barriers that may impact a patient's access to health, and will link them to appropriate services.
Duties and responsibilities
Reporting to the CareCoordination Program Manager, the Pediatric CareCoordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients. The CareCoordinator will address through measurable efforts to improve health and adherence/access to health care.
Primary responsibilities include but are not limited to:
Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families
Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the CareCoordinator interacts
Use technological platforms to link patients with needs to community resources
Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care)
Conduct home visits as needed
Identify barriers to care impacting patients' abilities to adhere to treatments.
Assist patients with insurance enrollment, or other patient assistance programs
Work collaboratively with clinical teams to meet the needs of complex, high-cost patients
Attend relevant trainings as required and assigned.
Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians.
Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation.
Qualifications
Associates degree in health-related field and/or relevant years of experience is required. Bachelor's degree preferred. A valid CT driver's license and access to reliable transportation is required.
Experience in CareCoordination; working with teams; using EPIC electronic health record highly preferred.
The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently.
Bilingual in English and Spanish is highly desirable.
Direct Reports
None
About Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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$41k-50k yearly est. 16d ago
MDS Coordinator (RN) - Part-Time
Benchmark Senior Living 4.1
Ambulatory care coordinator job in Redding, CT
MDS Coordinator (RN) Part-Time Skilled Nursing Community | Approximately 20 Hours per Month Join, stay, and grow with Benchmark. Connect with your calling. Meadow Ridge is the premier life care retirement community in Fairfield County, located on 136 acres in beautiful Redding, Connecticut.
In this unique and enriching environment, we offer Independent and Assisted Living apartment homes, as well as a skilled Health Center where we provide our residents with quality care and services.
We are seeking an experienced and detail-oriented Part-Time MDS Coordinator (RN) to support Ridgecrest, our skilled Health Center. This role is well suited for experienced nurses seeking reduced hours, added flexibility, or a meaningful way to stay clinically engaged without a full-time schedule.
Part-time position
Approximately 20 hours per month
Flexible scheduling
Hours and shifts may be flexed be worked in based on assessment schedules
Pay range: $47-$51 per hour, based on experience, qualifications, and internal equity
Responsibilities
The Part-Time MDS Coordinator is responsible for coordinating and completing the Resident Assessment Instrument (RAI) and care planning process to ensure accurate clinical assessments, regulatory compliance, and Medicare/Medicaid billing. This role works collaboratively with interdisciplinary team members to support resident-centered care and quality outcomes.
Key Responsibilities
Coordinate and ensure timely completion of all Medicare and non-Medicare MDS assessments
Maintain current knowledge of Medicare, Medicaid, OBRA, and state regulations
Evaluate residents for Medicare eligibility and monitor available days
Identify significant changes in condition and complete required reassessments
Transmit MDS data to CMS accurately and on schedule
Collaborate with nursing, rehabilitation, and business office teams to support billing accuracy
Support development and ongoing review of resident care plans
Provide education and guidance related to documentation and care planning
Conduct documentation audits to support compliance and billing integrity
Maintain compliance with HIPAA and all applicable policies and regulations
Perform other related duties as assigned
Qualifications
Registered Nurse (RN) license in good standing
Bachelor's degree in Nursing or substantial experience as an MDS Coordinator
Experience with the CMS Resident Assessment Instrument (RAI) process
Skilled nursing or long-term care experience preferred
Strong attention to detail and organizational skills
Ability to work independently and collaboratively
Comfort with electronic documentation systems
Benefits
As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to:
8 holidays & 3 floating holidays
Discounted Meal Program
Paid training and company-provided uniforms
Associate Referral Bonus Program
Physical & Mental Health Wellness Programs
401(k) Retirement Plan with Company Match*
Medical, Vision & Dental Benefits*
Tuition Reimbursement Program*
Vacation and Health & Wellness Paid Time Off*
*Eligibility may vary by employment status.
$47-51 hourly 7d ago
Care Coordinator, SR
First Choice Health Centers 4.2
Ambulatory care coordinator job in East Hartford, CT
First Choice Health Centers is seeking an experienced Senior CareCoordinator who will support patients with complex medical, behavioral health and social needs by ensuring seamless, whole-person care. This position provides advanced carecoordination, connects patients to essential community resources and leads a team of carecoordinators in support of our patient Center Medical Home model. Ideal candidates are collaborative, mission-driven leaders who are passionate about improving health outcomes and advancing health equity in underserved communities.
Why First Choice?
We are committed to you! We offer great training, great benefits, career growth and employee well-being! For full-time employees:
Medical, Dental and Vision Insurance for employees working 30 hours or more
20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year
Company paid Life insurance
Voluntary Term, Whole Life, Accident and Critical Care Insurance
Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
Complimentary premium Calm Health membership (1 mental health app)
Formal recognition programs
Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm on Monday, Wednesday at Thursday, 8:00 am to 6:00 pm on Tuesday and Friday, 8:00 am to 3:00 pm.
The budgeted pay range for this position is $21.00 - $30.00/hour. Actual pay will be determined based on several factors. These may include education, work experience, and in some instances certifications and licensure. We strive for market alignment and internal equity with our colleague's pay.
For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.
Minimum Knowledge, Skills & Abilities Required:
Bachelor's degree in Social Work, Public Health, Psychology, or a related field required.
Experience and Training:
Minimum of 3-5 years of experience in carecoordination, case management, health navigation, or community health, with some supervisory experience preferred
Knowledge of medical terminology, insurance processing and healthcare workflows
Knowledge of local community resources, behavioral health services, and insurance programs is preferred.
Ability to write reports, maintain documentation, and communicate effectively with diverse stakeholders.
Demonstrated ability to build relationships with patients, families, and external agencies.
Thorough understanding of HIPAAs regulations, requirements, and guidelines.
Bilingual Spanish/English highly desirable.
Familiarity with electronic health records and managed care requirements.
Standard Job Duties:
Provide advanced carecoordination and case management for patients, including complex mental health and primary care needs.
Supervise and mentor carecoordinators, providing guidance, training, and performance feedback.
Ensure timely outreach to patients upon referral by clinical departments.
Evaluate patient care needs and coordinate referrals to the appropriate healthcare providers and community resources.
Facilitate referrals to community and state resources, ensuring alignment with care plans and clinician recommendations.
Support uninsured patients in accessing insurance and financial assistance programs.
Educate patients about Center's services, including Behavioral Health, Internal Medicine, Family Medicine, Dental, and specialty care, and coordinate necessary referrals.
Maintain and oversee documentation for HEDIS, Risk Stratification lists, and other quality metrics.
Represent the health center in community programs, service systems, and partnership meetings to enhance referral networks and patient attribution.
Develop and maintain comprehensive community resource guides for staff and patients.
Lead presentations to internal teams regarding new or updated community resources.
Ensure care plans and patient records are accurately maintained in electronic medical record.
Participate in committees, educational seminars, and projects as needed.
Community outreach/attending events; collaborate with external healthcare agencies
Travel between health center sites as required.
Ensure compliance with infection control policies and procedures according to professional, state, and federal guidelines.
Provide leadership and direction to carecoordinators.
Conduct performance evaluations and provide ongoing coaching and professional development.
Assist in staffing, scheduling, and workflow management for the carecoordination team.
COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.
First Choice is a drug-free workplace. Candidates are required to pass a drug test, including marijuana testing, before beginning employment.
First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$21-30 hourly 1d ago
Extended Care Coordinator (Part-Time Weekends)
Mountainside Treatment Center
Ambulatory care coordinator job in Canaan, CT
Extended CareCoordinator - Men's Extended Care House Part-Time | Weekends Canaan, CT The Extended CareCoordinator plays a key role in creating a safe, structured, and supportive living environment for clients residing in Mountainside's Men's Extended Care House. This position supports individuals in early and ongoing recovery by fostering accountability, community connection, and day-to-day stability in a residential setting.
This is an ideal opportunity for someone passionate about substance use disorder (SUD) recovery who enjoys hands-on work, building rapport with clients, and contributing to a recovery-focused community.
Schedule:
Saturday and Sunday: 8:00 am - 4:30 pm
Your Role:
* Support a welcoming, calm, and recovery-oriented residential environment
* Comply with all federal, state, and accreditation requirements
* Address day-to-day, non-therapeutic client needs with professionalism and compassion
* Prepare for and support new admissions, including room readiness, client/family greetings, and completion of required documentation
* Orient new clients to the residence, expectations, and available services
* Coordinate and provide transportation for appointments, admissions, and discharges as assigned
* Assist with UTOX sample collection and processing
* Support morning wake-ups and evening bed checks as needed
* Conduct routine room inspections and report any guideline infractions
* Assist with client store runs and prescription pickups
* Perform quality assurance checks of the residence and ensure adequate supplies (linens, comforters, household items)
* Report maintenance or safety concerns and submit repair requests
* Perform general errands (mail, supplies, food deliveries)
* Safely operate company vehicles in compliance with all traffic and safety regulations
* Collaborate with team members to ensure a high standard of care and service
Qualifications:
* High School Diploma or GED - Required
* Knowledge of SUD recovery principles and recovery-oriented environments - Required
* At least 1 year of experience working in substance use disorder treatment or recovery-focused settings - Preferred
* Valid driver's license with a clean driving record - Required
* Ability to remain calm, professional, and supportive in a male residential setting
* Strong communication, organization, and interpersonal skills
Compensation:
The base rate of pay for this position is $17.00 to $22.00 per hour. Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, performance, and working conditions.
Benefits:
* Paid Sick Time
* 401(k) with employer matching
About Mountainside:
Mountainside Treatment Center is a dynamic, fast-paced and growing recovery facility that values innovation and an obsession with providing Best in Class service to our Clients. Founded in 1998, we are a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff. We believe that every employee, regardless of position, plays a vital role in our success.
Here at Mountainside Treatment Center, we strongly prefer all employees to be fully vaccinated for Covid-19 (including regularly scheduled boosters) and the Flu as recommended by the CDC.
Mountainside is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
Salary Description
$17.00 - $22.00
$17-22 hourly Auto-Apply 33d ago
Travel Registered Nurse Patient Care Coordinator - $2,078 per week
Pride Health 4.3
Ambulatory care coordinator job in Plainville, CT
PRIDE Health is seeking a travel nurse RN Clinical Nurse Coordinator for a travel nursing job in Plainville, Connecticut.
Job Description & Requirements
Specialty: Clinical Nurse Coordinator
Discipline: RN
Duration: 13 weeks
40 hours per week
Shift: 8 hours, days
Employment Type: Travel
Pride Health Job ID #17663864. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Patient CareCoordinator,09:00:00-17:00:00
About PRIDE Health
PRIDE Health is the minority-owned healthcare recruitment division of Pride Global-an integrated human capital solutions and advisory firm. With our robust and abundant travel nursing and allied health employment options across the U.S., PRIDE Health will allow you to help change the way the world lives and heals as it connects you with the industry's leading healthcare organizations.
Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Benefits
Weekly pay
Holiday Pay
Guaranteed Hours
401k retirement plan
Cancelation protection
Referral bonus
Medical benefits
Dental benefits
Vision benefits
$28k-33k yearly est. 1d ago
Transition Coordinator- North Central
Connecticut Community Care 2.3
Ambulatory care coordinator job in Bristol, CT
Provides information and outreach support for consumers on the MFP program. Facilitates the transition of eligible individuals and performs all related data entry and reporting. Performs all duties in a manner that fosters the achievement of the organization's mission to identify choices and provide services to help people of all ages, abilities and incomes to live at home.
KEY RESPONSIBILITIES
Establishes relationships with consumers and their families, facility workers, local community providers, local Department of Social Services (DSS) social workers and other organizations.
Serves as liaison between providers, DSS social workers, other community-based organizations and the State of Connecticut's transition program.
Establishes relationships with key staff within skilled nursing facilities who may assist with the identification of individuals who are interested in transitioning.
Conducts initial interview process and completes intake guide with persons in skilled nursing facilities.
Assists each consumer with the development and implementation of a transition plan.
Follows up with consumer for 365 days after their transition.
Completes and submits applications to DSS for Medicaid, food stamps and/or cash assistance.
Advocates on behalf of the consumer as necessary.
Coordinates plans and make referrals to appropriate community resources.
Maintains and keeps current and accurate consumer records.
Completes applications for MFP accessibility modification funds on behalf of consumer.
Performs additional related duties as assigned.
COMPETENCIES
Approachability: Allows adequate time for interactions; creates a supportive communication environment.
Client Focus: Builds effective relationships with clients, identifies client expectations, tries to see issues from their point of view; offers practical solutions to problems.
Diversity: Fosters an environment of belonging and inclusion. Values cultural, ethnic, racial and gender diversity. Committed to equity.
Ethics & Integrity: Makes decisions and conducts self-consistent with organization principles.
Listening: Supports speakers and interprets their messages in such a way that effective communication takes place.
Personal Accountability: Accepts responsibility for own actions, including failure. Embraces experiences as learning opportunities and not chances to blame.
Problem Solving: Gathers and analyzes information, identifies goals, explores, and selects solutions, implements an action plan, and evaluates results.
Work Relationships: Builds productive relationships in the workplace to achieve goals.
Requirements
QUALIFICATIONS
Education
High School Diploma or equivalent; Bachelor's Degree in Human Service or related field preferred.
Experience
For attained Bachelor's Degree, at least one year experience in a human service setting
For attained High School Diploma/equivalent, at least 2 years in a human service setting.
Thorough knowledge of community resources.
Ability to work as part of a team and communicate effectively with consumers, families, providers and other staff.
Flexibility with the ability to prioritize and move from task to task in a dynamic, fast-paced work environment.
Working knowledge of Microsoft Office products.
Other
Reliable transportation, valid driver's license and current automobile insurance.
Physical Requirements
Physical Activity Approximate Percentage of Time Spent in this Activity
Bending 5%
Climbing (e.g. stairs) 5%
Keyboarding 15%
Kneeling 0%
Lifting (indicate maximum weight to be lifted) 50 lbs.
Reaching 5%
Sitting 50%
Standing 20%
Using Telephone 60%
Walking 30%
Work Environment (a brief description)
Work is performed in various environments including office, client homes, hospitals, nursing homes and other community setting locations. Employees can be exposed to adverse driving conditions and the varying conditions associated with a wide range of home situations. PPE may be required for some duties.
The physical requirements and description of the work environment are representative of what an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Salary Description $18.50
$44k-60k yearly est. 39d ago
Surgical Coordinator & Special Testing - Ophthalmology
Refocus Eye Health
Ambulatory care coordinator job in Meriden, CT
Full-time Description
Join Our Surgical Team as a Key Surgical Scheduler and Special Tester!
Our established multi-specialty Ophthalmology group is seeking a highly organized and patient-focused Surgical Coordinator to manage our surgical bookings and schedules. If you excel in a fast-paced environment and are passionate about ensuring seamless patient experiences, we want you on our team!
REQUIRES TRAVEL: Between Meriden and Bloomfield
Your Impact:
Expert surgical scheduling: Coordinate and schedule surgical procedures with precision and efficiency.
Clear communication: Communicate effectively with patients, surgeons, and healthcare professionals, ensuring all parties are well-informed.
Patient advocacy: Provide compassionate support and guidance to patients throughout the surgical process.
Efficient call handling: Manage surgical scheduling inquiries with professionalism and accuracy.
Accurate documentation: Obtain and maintain accurate patient information and surgical records.
Team collaboration: Work seamlessly with the surgical team to ensure optimal resource allocation.
Compliance & confidentiality: Adhere to HIPAA regulations and maintain patient confidentiality.
Administrative support: Contribute to clinic efficiency through assigned administrative tasks.
What You'll Bring/Requirements:
Proven experience in a healthcare setting, ideally surgical scheduling or coordination.
Strong understanding of medical terminology and surgical procedures.
Exceptional communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficiency in computer systems and electronic medical records.
Ability to remain calm and professional under pressure.
Ability to perform indirect activities, administrative tasks and any other duties as assigned that contribute to the efficient and high quality performance of the medical practice.
High school diploma or equivalent required.
Bonus Points:
Familiarity with insurance verification processes.
4-year degree
Perks & Benefits:
Competitive 401(k) with matching.
Comprehensive health, dental, and vision insurance.
Disability and life insurance.
Flexible spending account.
Generous paid time off.
We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.
We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.
We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.
Refocus is an equal opportunity employer and we value diversity.
Ophthalmology Ophthalmology Ophthalmology Ophthalmology
$47k-75k yearly est. 3d ago
Patient Care Coordinator Meriden Family Dental
Ct Dental Mgmt
Ambulatory care coordinator job in Meriden, CT
Job DescriptionSalary:
Position: Full-Time Front Desk / Patient CareCoordinator Sign-On Bonus: Offered based on experience
Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient CareCoordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care.
What Were Looking For
We are seeking a candidate who is:
Friendly, patient-centered, and professional
A strong communicator with a positive attitude
Reliable, organized, and able to multitask
Comfortable in a fast-paced office environment
Willing to learn and grow with supportive training
Experience in a dental or medical front desk is preferred but not required
Responsibilities
Greet patients courteously and maintain a welcoming environment
Manage check-in and check-out procedures
Schedule and confirm appointments
Answer phone calls and respond to patient inquiries
Verify insurance benefits and enter patient information
Assist with treatment plan coordination
Support the team to ensure smooth daily operations
Why Join Meriden Family Dental?
Sign-on bonus based on experience
Supportive, high-performing team culture
Modern, organized, and well-managed office
Opportunities for learning and advancement
Stable full-time position with consistent hours
A positive environment where your work makes a real impact
To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************.
Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
$17k-40k yearly est. Easy Apply 11d ago
Client Care Coordinator
Wheeler 4.3
Ambulatory care coordinator job in New Britain, CT
The Client CareCoordinator supports client engagement for women in recovery support programs and serves as a liaison between the agency and the Department of Mental Health and Addiction Services referral source ensuring accurate and timely communication. This position provides timely and accurate completion of all DMHAS correspondence, reporting and data entry as required by program. The Client CareCoordinator also assists clients in basic needs and case management needs. The Client Carecoordinator identifies individuals in the community who would benefit from recovery support services and fosters strong connections throughout the community with emergency departments and psychiatric units to engage individuals in medical care and behavioral health care services. The goal is to connect individuals who are pregnant, thinking about becoming pregnant or 1-2 years post-partum with a substance use disorder to the recovery supports that will help them be successful and thrive.
Hourly rate: $20
EDUCATION AND EXPERIENCE/QUALIFICATIONS
High School diploma/GED and a minimum of two years of experience working with health care systems and/or the homeless population. Bachelor's degree and some experience preferred. Bi-lingual in Spanish is preferred.
Must have a valid driver's license. Must have held driver's license for a minimum of one year.
LOCATION
New Britain, CT
SCHEDULE
Full time
EMPLOYEE BENEFITS
At Wheeler, we're committed to not only supporting your career growth but also ensuring your well-being and security. Here's how we invest in you:
Nurture Your Health:
Comprehensive medical and prescription insurance through Centivo
Comprehensive dental and vision insurance through Cigna
Access to wellness programs to support your physical and mental health
Secure Your Future:
Enjoy peace of mind with company-paid life and AD&D insurance
403(b) Plan, with contributions from the company
Fuel Your Career Growth:
Pursue your educational goals with our Education Reimbursement Program
Access training and development opportunities
Maintain Work-Life Harmony:
Recharge with generous paid time off, including:
15 vacation days per year to explore and recharge
8 sick days per year for your well-being
2 personal days per year for your personal needs
2 floating holidays per year to celebrate what matters to you
9 paid company holidays to spend with loved ones
Access free and confidential counseling through our Employee Assistance Program (EAP)
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides outreach to traditional and non-traditional settings in the cities and towns in central CT.
Makes contact with individuals who meet criteria for the program to assist them in connecting to the recovery support program.
Makes formal treatment referrals for and helps to engage adults in treatment services and recovery supports.
Collaborates with other providers within the region and develops linkages with organizations that provide services to women and families
Maintains records of program activities for reporting and tracking purposes.
Attends program staff meetings and assigned community meetings.
Provides timely and accurate reporting and ensures all written correspondence with DMHAS meet timeliness standards, contain accurate information and meet other contract requirements.
Obtains and verifies releases to maintain timely communication with referral sources.
Attends team meetings and participates in client centered, strengths-based presentations/discussions.
Coordinates with supervisor in facilitating all state and funder requirements.
Fosters positive, professional relationships with referral sources. Attends meetings with referral sources as requested.
Coordinates with clinical/program staff, referral sources and clients to support enhanced engagement and retention of clients.
Continues to develop knowledge and understanding about the history, traditions, values, family systems, and artistic expression of groups served as well as uses appropriate methodological approaches, skills, and techniques that reflect an understanding of culture.
$20 hourly 7d ago
Patient Care Coordinator-Norwich & Oneonta, NY
Sonova
Ambulatory care coordinator job in Norwich, CT
Empire Hearing & Audiology, part of AudioNova 43 Hale St. Norwich, NY 13815 392 Chestnut St. Suite 1 Oneonta, NY 13820 Current pay: $19.00-22.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm
Norwich- Monday, Wednesday & Friday
Oneonta-Tuesday & Thursday
What We Offer:
* Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing CareCoordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
Keep an eye on your inbox or phone-soon you'll receive a link to complete your HireVue Digital Interview. This is your chance to shine and move your application forward quickly and effortlessly! Plus, you'll get an exclusive look at the Hearing CareCoordinator role and what makes AudioNova such an incredible place to grow, belong, and make an impact. Congratulations on taking the first step toward joining the AudioNova Team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$19-22 hourly 5d ago
Radiology Coordinator - Urgent Care
Middlesex Health 4.7
Ambulatory care coordinator job in Westbrook, CT
The Radiology Coordinator oversees the daily operations, workflow, and quality control of imaging services within an Urgent Care setting, ensuring compliance with health system standards. This role involves direct patient care, mentoring staff, coordinating machine maintenance, and acting as a liaison within the department. The ideal candidate has ARRT certification, leadership experience, and expertise in multiple imaging modalities.
Position Highlights
• Department: Urgent Care Middletown
• Hours: 38.00 per week
• Shift: Shift 1
Position Summary
The Radiology Coordinator supervises, coordinates and oversees the daily operations, workflow, customer service and quality control of imaging services within the Urgent Care modality.
Essential Duties & Responsibilities
• Provides patient care essential to imaging procedures. Exercises professional judgment in the performance of procedures and in accordance with the health system policies, protocols and standards.
• Function as a Medical Assistant to room patients; obtain vitals, reconcile medications, and interview patients to identify chief complaints.
• Provides a high level of expertise to mentor staff/students and problem solving.
• Perform regular QC checks and coordinate machine maintenance as needed.
• Perform regular QA checks for each technician. Provide coaching and additional training when necessary.
• Address and record any errors or incidents with technicians.
• Acts as liaison between the Radiology Department and Urgent Care clinics to ensure up to date practice for all techs.
• Using initiative, good judgment and technical expertise to perform a wide-range of imaging procedures. Acts as a positive role model/mentor for staff and students in demonstrating good behaviors, interpersonal relations and promotes a high degree of morale.
• Applies the principles of teamwork in all aspects of providing patient services.
Minimum Qualifications
• Graduate of a JRCERT accredited Radiography program.
• ARRT Certification/Eligible in good standing
• State of Connecticut License/Eligible
• High School Diploma or GED equivalent
Preferred Qualifications
• Three to five years experience as Registered Radiologic Technologist (ARRT, RDMS, NMTCB etc) required.
• One to three years leadership experience including coaching and counseling staff, and developing staff schedules.
• Bachelor degree or equivalent experience preferred.
• Demonstrated high level of technical expertise and competency in two or more imaging modalities.
• Demonstrated good communication skills (oral and written) with the ability to interact positively with all levels of health care workers and guests required.
• Demonstrated good organizational skills with the ability to handle several tasks/projects simultaneously required.
• Demonstrated good judgment and problem solving skills with the ability to function independently and make decisions required.
• Demonstrated flexibility, teamwork and the ability to build consensus required.
• Computer skills including word processing and spreadsheets preferred.
Comprehensive Benefits Offered
• Competitive and affordable benefits package
• Shift Differentials
• Continuing Education assistance
• Tuition reimbursement
• Student Loan relief through Fiducius
• Quick commute access from I-84, Route 9 and surrounding areas
About Middlesex Health
The Smarter Choice for your Career!
Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
Keywords:
Radiology Coordinator, Urgent Care, Radiologic Technologist, Imaging Services, ARRT Certification, Medical Assistant, Quality Control, Healthcare Coordination, Patient Care Imaging, Radiology Supervisor
$36k-43k yearly est. 2d ago
Patient Care Coordinator-The Smile Spot
Bebright
Ambulatory care coordinator job in Southbury, CT
Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.
$18k-40k yearly est. Auto-Apply 53d ago
Patient Care Coordinator-The Smile Spot
The Smile Spot Children's Dentistry & Orthodontics
Ambulatory care coordinator job in Southbury, CT
Job Description
Work in a fun, positive environment while helping families establish a dental home with an exceptional experience! Grow your career in the dental field with a team that values collaboration, professionalism, and outstanding patient care.
Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday, & Sick Time.
Full-Time Hours: Monday-Friday: 8:30 am-5:30 pm, with select Saturdays 8:30 am-2 pm.
WHO WE ARE
The Smile Spot Children's Dentistry & Orthodontics provides the highest quality of dental and customer service to children and their parents. Our office environment is energetic, supportive, and fun, with a focus on building lasting relationships.
Our state-of-the-art office, opened in 2012, has grown rapidly and was featured in a national design magazine. Equipped with video games, toys, televisions above dental chairs, and a child-friendly atmosphere, we strive to make dental visits enjoyable and memorable.
Visit our website: ************************************** to learn more.
WHO WE ARE LOOKING FOR
· A friendly and professional individual with strong communication skills.
· Reliable and committed team player who arrives on time and ready to work.
· Time management skills to prioritize tasks and ability to multitask.
· Someone who enjoys helping families and creating positive experiences.
· Someone who thrives in a fast-paced work environment.
· Someone with strong organizational skills and attention to detail.
· Familiarity with office equipment and printers.
· Proficient computer skills including use of Microsoft Office applications.
· Experience in dental or medical administration is a plus (but not required).
· Deliver exceptional customer service to help families feel valued, informed, and supported.
· Collaborate with our team to develop and implement patient satisfaction initiatives.
RESPONSIBILITIES
· Welcome patients and families warmly upon arrival and ensure a positive first impression.
· Check patients in and out, verify insurance, and maintain accurate demographic and billing information.
· Answer incoming phone calls, schedule appointments, confirm visits, and assist with new patient inquiries.
· Ensure accurate processing of charges, payments, and financial arrangements.
· Communicate with clinical staff to maintain smooth patient flow and minimize wait times.
· Maintain confidentiality and follow office policies while following HIPAA guidelines.
· Assist parents with completing dental forms, consent documents, and electronic records.
· Provide support to the administrative and clinical team as needed.
· Comfort working with children and families from diverse backgrounds.
We offer a fun and fast-paced rewarding work environment with competitive salaries and excellent benefits packages! Be a part of an inclusive and inviting team that thrives on team work, communication and fun!
The Smile Spot participates in E-Verify.
$18k-40k yearly est. 23d ago
Urgent Care APP (NP/PA) New Clinic Opening | Clinton, CT
Healthplus Staffing 4.6
Ambulatory care coordinator job in Clinton, CT
Job Description
HealthPlus Staffing is partnering with a brand-new urgent care clinic opening in Clinton, CT. We're seeking an experienced Advanced Practice Provider (Nurse Practitioner or Physician Assistant) to join the team and provide high-quality care in a fully outpatient, walk-in setting.
Quick Job Details:
Location: Clinton, CT
Specialty/Setting: Urgent Care - Outpatient, Walk-In Only
Schedule: 14-15 shifts per month (full-time)
Hours: 8a-8p weekdays, 9a-5p weekends
Start Date: Upcoming clinic launch (flexible within 30-60 days)
Patient Volume: 30-40 patients daily
Requirements: Minimum 1 year of relevant APP experience in Urgent Care, Emergency Medicine, or Family Practice; must see all ages
Compensation: $140K-$160K base salary (depending on experience)
Sign-On Bonus: $7,500
Benefits: Full comprehensive package + performance incentives
Position Type: Permanent, W-2
Why Join Us?
At HealthPlus Staffing, we're committed to connecting top APPs with premier opportunities nationwide. When you work with us, you can expect:
Direct access to decision-makers
Timely feedback on your application
Advocacy to ensure you have the information needed to make the best decision for your career
How to Apply
If you're interested, please apply today or call us at 561-291-7787 to speak with one of our experienced consultants. We look forward to helping you find your next role!
$44k-72k yearly est. 3d ago
Care Coordinator
Fair Haven Community Health Care 4.0
Ambulatory care coordinator job in New Haven, CT
Job Description
We are seeking a CareCoordinator to join our dynamic team! Job purpose The CareCoordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care, based on EHR data and referrals from clinical teams. The CareCoordinator identifies any barriers that may impact a patients access to health care, and will link them to appropriate services.
Duties and responsibilities
Reporting to the CareCoordination Program Manager, the CareCoordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, , high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients the CareCoordinator will address through measurable efforts to improve health and adherence/access to health care.
Primary responsibilities include but are not limited to:
Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families
Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the CareCoordinator interacts
Develop and evaluate shared plans of care
Link patients with barriers to community resources
Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care)
Conduct home visits as needed
Identify barriers to care impacting patients' abilities to adhere to treatments
Assist patients with insurance enrollment, or other patient assistance programs
Work collaboratively with clinical teams to meet the need of complex, high-cost patients
Attend relevant trainings as required and assigned
Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians
Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation
Qualifications
Associates Degree in a health-related field and/or relevant years of experience is required, Bachelor's degree preferred, a valid CT driver's license and/or access to reliable transportation is also required.
Experience in CareCoordination; working with teams; using EPIC electronic health record highly preferred.
The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently. Bilingual in English and Spanish is highly desirable.
What we offer:
Major medical, dental and vision
Voluntary benefits (AFLAC plan, STD, LTD & Life Insurance)
Paid Holidays
Generous Paid Time Off (PTO)
Tuition reimbursement
And much more…
About Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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$22k-35k yearly est. 16d ago
Patient Care Coordinator - Meriden Family Dental
Ct Dental Mgmt
Ambulatory care coordinator job in Meriden, CT
Position: Full-Time • Front Desk / Patient CareCoordinator Sign-On Bonus: Offered based on experience
Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient CareCoordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care.
What We're Looking For
We are seeking a candidate who is:
Friendly, patient-centered, and professional
A strong communicator with a positive attitude
Reliable, organized, and able to multitask
Comfortable in a fast-paced office environment
Willing to learn and grow with supportive training
Experience in a dental or medical front desk is preferred but not required
Responsibilities
Greet patients courteously and maintain a welcoming environment
Manage check-in and check-out procedures
Schedule and confirm appointments
Answer phone calls and respond to patient inquiries
Verify insurance benefits and enter patient information
Assist with treatment plan coordination
Support the team to ensure smooth daily operations
Why Join Meriden Family Dental?
Sign-on bonus based on experience
Supportive, high-performing team culture
Modern, organized, and well-managed office
Opportunities for learning and advancement
Stable full-time position with consistent hours
A positive environment where your work makes a real impact
To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************.
Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
$17k-40k yearly est. Easy Apply 60d+ ago
Patient Care Coordinator Job, 1st Shift, Per Diem, Mental Health Clinic Department
Day Kimball Hospital 4.2
Ambulatory care coordinator job in Putnam, CT
Day Kimball Health is hiring for a Patient CareCoordinator for Mental Health Clinic Department as a 1st Shift job in Putnam, CT. * Sick Time * 401K Plan with Eligible Employer Contribution * Pet Insurance * Clinical Ladder Program
* Shift Differential
* Pay for Performance
*
Patient CareCoordinator Summary:
As the Patient CareCoordinator, you will be a vital member of a dynamic team responsible for…
In conjunction with the Director of Behavioral Health Services (BHS) and the BHS Nurse Navigator, the Patient CareCoordinator (PCC) oversees the processes associated with the clerical and clinical aspects of patient care throughout the continuum of services within the department. Under the direction of the Director and/or RN Navigator, the PCC demonstrates knowledge and skills necessary to assist clerical staff and clinicians with patient-care-related objectives. The duties of the PCC also include competency to be able to fulfill the role of Patient Services Representative (PSR) when necessary.
Patient CareCoordinator Job Responsibilities:
* Coordinates patient access to both the outpatient BH center and psychiatric inpatient program (PIP) by communicating information about referrals to the Director of BHS or RN Navigator
* Performs as a Patient Service Representative (PSR) as needed
* Assists with scheduling of appointments for services, including prescriber appointments, group therapies, and other services, at the discretion of the Director of BHS
* Maintains responsibility for daily service and billing logs for provider(s) in PIP and EMHS service lines and assists Lead patient services representative (PSR) with outpatient logs; Reviews trends in provider productivity and reports findings to Director to maximize utilization of services
* Maintains DMHAS data entry for Clinical Case Management and other grants; maintains DMHAS database for entry of voluntary admissions to inpatient treatment as part of the collaborative effort with CT Dept. of Emergency Services and Public Protection (DESPP)
* Assists patients with accessing services that are recommended/ordered by DKH behavioral health providers in the outpatient, emergency, and inpatient settings.
* Provides community outreach and represents DKH behavioral health as a liaison in community sponsored events in which DKH attendance and/or participation is encouraged. These outreach opportunities are coordinated under the discretion of the Director of BHS
* Assists in other duties for all BH service lines under the direction of the RN Navigator or Director of BHS
Patient CareCoordinator Education and Experience Requirements:
Education:
* Bachelor's degree or equivalent preferred. Education in psychology, social work, nursing, or a related field, and/or post-graduate education in a similar field is preferred.
* Medical terminology/keyboarding skills preferred.
Experience:
* 2+ years clinical experience in Healthcare or comparable equivalent required.
* Experience in clerical or receptionist position preferred.
Patient CareCoordinator Knowledge, Skills, and Abilities:
* Meets the physical demands of the position.
* Demonstrates ability to cope with and function under stress.
* Meets skill certification requirements for designated units.
Why Choose Day Kimball Health? The Care You Need. Close to Home.
For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.
Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke free environment.
Are you ready to apply your expertise at the largest employer in northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient CareCoordinator and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!