Ambulatory care coordinator jobs in Conway, AR

Job Title: Patient Care Coordinator Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM) Qualifications: * High School Diploma or equivalent required * 1 year of related experience required * Strong understanding of healthcare systems, insurance, and community resources. Job Summary: Discover a rewarding career at Arcare. As a Patient Care Coordinator at Arcare, you will play a vital role in ensuring that patients receive comprehensive, coordinated care throughout their healthcare journey. The PCC will work closely with patients, their families, healthcare providers, and other stakeholders to facilitate communication, manage care plans, and provide necessary resources, referrals, communication, behavioral health, coordinated care, and insurance. Key Responsibilities: * Oversee the coordination of patients care while serving as a primary contact for patient and their families. * Assist with scheduling, transportation, and connecting patients to community resources and support programs. * Track patient progress, while identifying and resolving care coordination gaps to enhance patient outcomes. * Participate in ongoing training related to care coordination and quality. Skills & Attributes * Strong organizational and communication skills. * Ability to collaborate effectively across teams. * A commitment to patient advocacy and compliance. Company Paid Benefits: * Health, dental, and vision insurance * Paid time off (sick and vacation, up to 96 hours accrued annually) * Eight (8) paid holidays * One (1) floating holiday * One (1) birthday holiday * Life insurance * Long-term disability * Free Arcare clinic benefits for employees with Arcare health insurance * Retirement plan (401(k) with company matching up to 200% of 4% after 1 year of employment) * Additional supplemental and family coverage available Application Assistance: If you need assistance with the application process, please email *************************. Equal Opportunity Employer: Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. #ind3

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. **Position Purpose:** Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities. + Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate + Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed + Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan + Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service + May support performing service assessments/screenings for members and documenting the member's care needs + Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed + Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards + Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager + Provide education on benefits and resources available + Performs other duties as assigned. + Complies with all policies and standards. **Education/Experience:** Requires a High School diploma or GED. Requires 1 - 2 years of related experience **License/Certification:** + For Arkansas Total Care plan - Bachelor's degree in social science/health-related field or a high school diploma with at least one (1) year of experience coordinating care for developmentally or intellectually disabled clients or behavioral health clients. This position is designated as safety sensitive in Arkansas and requires a driver's license, child and adult maltreatment check (before hire and recurring), and a drug screen (at time of hire and recurring). Must reside in AR or border city. Travel: 30%. required Preferred Qualifications: Experience working with members with intellectual and developmental disabilities. This is a field-based role covering Pulaski and Lonoke counties in Arkansas. Pay Range: $17.50 - $27.50 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

**_What Revenue Cycle Management (RCM) contributes to Cardinal Health_** Practice Operations Management oversees the business and administrative operations of a medical practice. Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient's account balance is zero. This position is responsible for reviewing the physician's daily schedule and obtaining verification of patients' insurance benefits for their scheduled visits. They will also obtain authorization for all requested procedures, tests, drugs, etc. **_Responsibilities:_** + Receives chemotherapy orders and reviews for compendia compliance, submits for authorization. + Ensures compendia compliance and obtains all required authorization and referral information for patients' treatments. + Receives authorization for in-house and outpatient procedures and documenting it in the patient medical record. + Communicates effectively with the Billing and Office Managers as well as billing and clinical staff to ensure appropriate treatment can be provided, claims can be processed accurately and timely payment received. + Maintains detailed notes in patients' electronic records. + Reviews schedules daily and ensures appropriate insurance and authorization has been obtained and documented. + Maintain a high level of confidentiality for patients in accordance to HIPAA standards. + Ensures patients are contacted prior to appointments to inform them of treatment schedule changes if necessary and when appropriate. + Become familiar with up-to-date NCCN guidelines. + Effectively completes other duties and projects as assigned. **_Qualifications:_** + High School Diploma or equivalent, preferred + 2-3 years' experience preferred + Clinical business training preferred + Knowledge of computer/telephony support, preferably in a health care environment + Strong customer service background, preferably in health care environment + Excellent verbal communication skills + Competence with computer processing functions and other standard office equipment + Ability to manage and prioritize multiple tasks + Ability to calmly and professionally resolve customer issues with diplomacy and tact + Ability to work independently with minimal supervision + Strong organizational skills **Anticipated hourly range:** $ 15.70 - 24.75 USD Hourly Bonus eligible: No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/5/25/2025 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

1. Education: Current Arkansas licensure as a registered nurse. BSN/RNP preferred. 2. Training and Experience: Minimum of two year's clinical experience; excellent clinical skills with knowledge of the principles of nursing care for clients with a wide variety of medical and surgical conditions. Basic computer skills required; advanced computer skills helpful. 3. Job Knowledge: Understanding of legal, regulatory and reimbursement guidelines. Knowledge of community resources, health services and financial assistance programs available. Ability to function as an effective multidisciplinary team member. Works collaboratively with physicians. Strong verbal and written communication skills. Clinical excellence. 4. Safety Sensitive: YESIn the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as “safety sensitive.” A “safety sensitive” position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a “safety sensitive” position.DESCRIPTION:Participates in efforts to maximize quality patient outcomes, cost effective services and customer satisfaction through the provision of effective case management. Specializes in close, collaborative physician relationships to assist in facilitation of an efficient course of care. This position requires knowledge in the care of patients served as indicated: Infant -Adolescence is 0 to 17 years, Adult is 18 years to 65 years and Geriatric is 65 years and above.

Job Summary and Responsibilities As our Behavioral Health Coordinator, you will play a crucial role in ensuring patients and their families feel supported and informed throughout their clinic experience. You will collaborate effectively with a multidisciplinary team to facilitate the delivery of impactful and comprehensive treatment plans for our patients. Every day you will cultivate trust through dedicated advocacy, unwavering support, and comprehensive education for your patients and their families. Your empathy and patience will be the cornerstone of your success as you guide individuals through particularly vulnerable periods in their lives. To be successful in this role, you must possess exceptional communication and interpersonal skills to build trust and rapport with patients and their families. This foundation will be crucial for creating a supportive environment where patients feel heard and understood. * Communication and documentation * Receives and documents information on new and current patients via telephone and fax machine from physicians and hospital staff. * Conducts telephone interviews to obtain patient information from referral source. * Establishes rapport with new physicians and obtains physician's UPIN number. * Coordinates activities with RN, obtains guidance when indicated. * When necessary, coordinate patient placement at other Behavioral Health providers. Job Requirements Required * High School Graduate General Studies and Experience in the admissions intake process, MD referral, and insurance verification, upon hire or * High School GED General Studies and Experience in the admissions intake process, MD referral, and insurance verification, upon hire and * Basic Life Support - CPR, within 30 Days Preferred * Bachelors Other Psychology, Social Work, Business or Allied Health, upon hire Where You'll Work CHI St. Vincent, a regional health network serving Arkansas, is part of CommonSpirit Health. We have served Arkansas since 1888 with a history of many firsts. Together with more than 4500 coworkers, 1000 medical staff and 500 volunteers we consistently receive praise for care advancements. CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health in 2019. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community. CHI St. Vincent provides you with the same level of care you provide to others. We care about our team member well-being and offer benefits that complement and support your work/life balance.

Our Company Hospice Home Care The Intake Coordinator is responsible for coordinating and supporting initiatives relative to the evaluation, processing, and handling of insurance claims. This position will also manage the coordination of timely verification of eligibility by obtaining insurance benefits and confirming preauthorization and referral requirements are met prior to the delivery of hospice and palliative services. This is designated as a safety sensitive position. Our comprehensive benefits include: Medical and dental benefits Short- and long-term disability Life insurance Paid time off 401(k) program Flexible Spending Account (FSA) Employee Assistance Program (EAP) Vendor discounts Responsibilities Prompt and accurate communication with insurance companies, patients, providers, and other staff Review claims to ensure reimbursement requirements are met Verification of patient information Documentation of patient responsibility Accurate keying of data Update accounts as necessary Research and follow-up on denials Scan, upload, and email documents as needed to complete processes Maintain patient information in accordance with HIPPA and company standards Make recommendations for resolution Cross-train in and perform other functions within the department as needed Qualifications High School diploma or GED required: Associates Degree in Medical Office and Billing preferred Minimum of one (1) year experience in medical billing or medical insurance verification in a hospice environment Must have valid driver's license, auto insurance, and reliable transportation Strong knowledge of health insurance plans including Medicare, Medicaid, and commercial carriers Ability to handle confidential information Self-starter that is comfortable working independently as well as a part of a team Ability to prioritize and organize workload effectively, ensuring completion of task within specified timeframes Ability to successfully handle workflow demands Excellent verbal and written communication skills Proficiency in Microsoft Word, Excel, and Outlook About our Line of Business Hospice Home Care, an affiliate of BrightSpring Health Services, focuses on providing hospice care to local patients and their families. We concentrate on managing a patient's pain and other symptoms first and foremost, while also providing emotional and spiritual support to the family. The holistic care approach to providing hospice services by the entire care team sets Hospice Home Care apart. We believe the quality of life to be as important as length of life. Hospice Home Care offers routine home care, respite, general inpatient care, and continuous care. For more information, please visit ************************ Follow us on Facebook and LinkedIn.

We believe all seniors regardless of means deserve concierge primary care & wellness, without the concierge fees. They've earned it. Sage Health builds enriching neighborhood health centers that are easy to access, provide or arrange for all of our patients' healthcare needs, and partner with Medicare Advantage plans that fully cover primary care. Unlike other physician practices, a Sage Health physician has a patient panel of 400 or less, and we collaborate with the best outcomes-oriented specialists and hospitals in each market. Because we are not a fee-for-service provider and manage patients within a global capitation budget provided by Medicare Advantage plans, our only concern and motivation is to keep our seniors healthy. Sage Health is a destination for the best risk provider talent in the country who are building the new standard-bearing senior model for the United States. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, citizenship or immigration status, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring an accommodation to complete the application and/or interview process should contact team@sage.health. About the role POSITION SUMMARY Care Coordinator performs a wide range of administrative duties to include referral processing, patient registration, verification of benefits, insurance authorizations, patient appointment scheduling, communication with referral sources and other tasks assigned. The Care Coordinator displays an elevated level of professionalism and engages resources and fellow team members within the center to deliver high level results. What you'll do PRIMARY RESPONSIBILITIES: * Reviews referral requests generated by primary care physicians and onsite specialists * Coordinates appointment date and time for patient. * Informs patient of appointment date and time, special test preparations as necessary, and schedules transportation when necessary. * Secures patient information and maintains patient confidential health information. * Reviews open referral report (pending consult and diagnostic) daily, to ensure reports have been received prior to patient's visit with PCP. * Process a minimum of twenty referral orders per day. * Process all referral authorization per the health plans protocol and systems i.e., Availity * Coordinates procedures required for surgical clearance and ensures complete documentation is forwarded to specialist's office, ambulatory center, hospital, etc. * Schedule urgent referral appointment per the request of the Primary Care Physician, or onsite specialist. * Informs Primary Care Physician via appropriate documentation in the EHR of any missed appointments and reschedule appointments as needed. * Scan and index documents into the EHR; ensure that necessary documents I.e., consult notes etc. are available in advance of patient visits with primary care physicians or onsite specialists. * Participates in center and market interdisciplinary teams related to patient care plans, and outcomes. * Aid coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork. * Perform other duties as assigned Qualifications REQUIRED QUALIFICATIONS: * High School Diploma/GED * Office Administrative/Receptionist/Clerical/Customer Service experience in a fast-paced, heavy phones environment. * Professional demeanor and communication always. * Must be organized and attentive to detail. * Ability to manage competing priorities. * Resourcefulness in problem solving * Able to take and follow through with assigned tasks and accountability. * Ability to work in a fast-paced environment * Experience with Microsoft Office Word, Outlook, and Excel. PREFERRED QUALIFICATIONS: * Experience working with an electronic health record * Experience in processing referral authorizations * Experience with Availity or other referral authorization platforms * Experienced working in medically underserved/culturally diverse communities * Medical office setting experience highly desirable * Knowledge of medical terminology * Knowledge of ICD-20 and CPT coding * Bilingual Spanish and English Physical Requirements Primary Duty Percent of Time Performing Duty Visual Acuity YES 75-100% Hearing YES 75-100% Standing NO 0-24% Walking NO 0-24% Lifting/Pulling/Pushing NO 0-24% Sitting YES 75-100% Reports To: Center Manager Dotted Line To: Network Manager

Be the first smile our patients see. Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone's day? Healthy Connections is seeking a Patient Care Coordinator who will serve as the face of our Hot Springs clinic and a vital part of our patients' experience from the moment they walk through the door. As a Patient Care Coordinator, you'll do more than manage appointments-you'll play a key role in creating a positive, supportive atmosphere for our patients and their families. You'll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You'll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast paced with a steady flow of patients, making teamwork and communication essential. Comprehensive training will be provided to help you succeed in this role. Whether you're new to healthcare or bringing experience from another customer-facing role, you'll be supported every step of the way as you learn our systems and procedures. If you've worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here. Key Qualities for Success: * You lead with empathy and kindness, especially in stressful situations. * You communicate clearly and professionally with patients of all backgrounds. * You can juggle multiple tasks without losing attention to detail. * You're solution-oriented and know how to create a calm environment even when it's busy. Qualifications: * High school diploma or equivalent. * Two years of experience in a medical office or similar customer-facing role. * Strong communication and organizational skills. * Familiarity with Microsoft Office and electronic medical records systems. * Ability to travel to multiple locations, as needed. * Preferred: Bilingual (English/Spanish). Equal Opportunity and Civil Rights Statement Healthy Connections, Inc. is an Equal Opportunity Employer and Provider. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************. Growth Opportunities: Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration. Benefits: * Competitive salary * Medical and dental insurance * 401(k) with company match * Paid vacation and sick leave * Four-day workweek * Additional employee wellness and support programs About Healthy Connections Healthy Connections is a Federally Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone. Join Healthy Connections and become part of a team that's been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Program SummaryJoin our Aetna care management team as we lead the way in providing exceptional care to dual eligible populations! You will have a life-changing impact on our Dual Eligible Special Needs Plan (DSNP) members, who are enrolled in both Medicare and Medicaid. As a member of the care team, you will collaborate with members, the internal care team, healthcare providers, and community organizations to meet the complex healthcare and social needs of our members Be part of this exciting opportunity as we expand our DSNP services to transform lives in new markets across the country. Position Summary/MissionAs a vital member of our Special Needs Plan (SNP) care team, the Care Coordinator (CC) is responsible for coordinating care for our members through close collaboration with the Care Manager, Social Worker, and other interdisciplinary team members. This role involves evaluating member needs through the annual Health Risk Survey, addressing social determinants of health (SDoH), coordinating care across the continuum, and closing gaps in preventive and health maintenance care. Key ResponsibilitiesMember Evaluation: Conduct the annual Health Risk Survey to support needs identification for the member's Individual Plan of Care. Risk Escalation: Inform the assigned care manager of newly identified health/safety risks or service needs Care Coordination: Complete care coordination activities delegated by the care manager within an established timeframe. Quality Issue Escalation: inform the assigned care manager and/or associate manager of any identified quality of care issues. Advocacy: Passionately support the member's care coordination needs and drive solutions to address those needs. Member Engagement: Use problem-solving skills to find alternative contact information for members who are unreachable by care management. Employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for optimal health. Monitoring and Documentation: Adhere to case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies. Essential Competencies and FunctionsMeet performance and productivity metrics, including call volume, successful member engagement, and compliance with state/federal regulatory requirements. Conduct oneself with integrity, professionalism, and self-direction. Demonstrate a willingness to learn about care management within Medicare and Medicaid managed care. Familiarity with community resources and services. Navigate various healthcare technology tools to enhance member care, streamline workflows, and maintain accurate records. Maintain strong collaborative and professional relationships with members and colleagues. Communicate effectively, both verbally and in writing. Exhibit excellent customer service and engagement skills. Required Qualifications2+ years in behavioral health, social services, or a related field relevant to the program focus Proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams) and capable of utilizing these tools effectively in the CM Coordinator role Access to a private, dedicated workspace to fulfill job requirements effectively Preferred QualificationsCase Management and Discharge Planning ExperienceManaged Care ExperienceEducationHigh School Diploma with equivalent experience (REQUIRED) Associate's or Bachelor's Degree or non-licensed master's level clinician in behavioral health or human services (psychology, social work, marriage and family therapy, counseling) or equivalent experience (PREFERRED) Anticipated Weekly Hours40Time TypeFull time Pay RangeThe typical pay range for this role is:$21. 10 - $36. 78This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ************* cvshealth. com/us/en/benefits We anticipate the application window for this opening will close on: 12/12/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Job Details Rodney Parham Clinic - Little Rock, AR Full Time High School Day Admin - ClericalDescription Do you want to make a difference in someone's life? Do you want to work for a dynamic and busy organization that cares about patients and staff? If so... McFarland Eye Care wants YOU!!! Monday-Friday, no nights, no weekends! No holidays! Full Health & Dental Benefits, PTO/Vacation, 401K and so much more! Employee Discounts on Contacts, Eye Wear, LASIK, Surgical Procedures, Cosmetic Treatments/Injections, Etc Job Summary: This position is accountable and responsible for effectively planning, organizing, directing, and coordinating the operations of the Patient Help Desk. Responsible for supervising and maximizing PHD team members to meet MEC schedules and goals. This position also handles incoming calls, coordinates appointments, referrals, schedules tests and/or procedures, and manages assigned departmental work in a call center environment. Exhibits the ability to multitask, perform and execute solutions to complex situations to assure functioning of the call center, and its mission to promote quality patient care. Builds rapport and a cooperative relationship with doctors, team members, and patients. Essential Functions: Lead the Patient Help Desk team members with clarity and focus to ensure we continue to dazzle our patients Assist in answer telephones, triaging patient concerns, directing calls or taking messages, checking clinic schedules to be sure correct templates are being used and appointments are being filled appropriately, resolving patient issues and troubleshoots complaints. Proactively seek out opportunities for process improvement and be an agent of change. Eliminate or automate what we can, and simplify the rest so that our team can more easily focus on dazzling our patients. Serve as the patient satisfaction representative for PHD, speaking with unsatisfied patients. Work with other managers to assure that patient concerns have been addressed and that everything is resolved. Report to CEO any issues which require additional input. Responsible for fostering a positive environment, which promotes team growth and development. Set a strong example, demonstrate our values, and fairly and consistently enforce our rules and policies. Manage multiple templates and gather all information necessary to accurately record the appointments for all doctors and clinics. Cancel and change appointments as necessary. Review and help manage the No Call/Cancel list and reschedule as needed and schedule appointments as patients call after receiving a recall letter. Maintain working knowledge of front office, clinic procedures, appointment types, overall practice and supportive measures for patients. Assist in the development of and help work toward departmental goals Other duties as assigned Qualifications Education Required: High School diploma or equivalent. Desired: Acquire and/or maintain CPSS certification. Experience/Skills/Other Requirements Required: Ability to work in a professional, positive, and pleasant way with other team members. Typing ability of 35 wpm. Basic proficiency with computers preferably with Microsoft Office (Word, Excel and Outlook) Operate office equipment such as multi-lined phones, printers, faxes, copiers, and scanners. Communicate clearly and effectively with patients and team members via phone and email. React calmly and effectively in stressful situations. Desired: Management experience Call Center experience Experience in a healthcare office

Initiates and maintains direct communications with outside agencies related to clinical care coordination. Completes prior authorization requests for mental health services. Responds to retrospective review audits for mental health services. Works closely with professional staff for client monitoring and coordination of services. ESSENTIAL FUNCTIONS & BASIC DUTIES 1. Responsible for setting up caseload assignments, initial referrals and holder PAs for new clients in the electronic system when a diagnostic appointment has been scheduled. Ensures caseload lists and ongoing referrals are updated as needed. 2. Processes all diagnostic intakes and treatment plans by entering key dates for tracking and uploading documents into the electronic system. Ensures originals are filed appropriately. 3. Coordinates completion of treatment plan reviews by applicable deadline and creates calendar invites as reminder for the clinicians. 4. Ensures treatment plans and treatment plan reviews are signed by the Psychiatrist timely and reprocessed. 5. Submits and monitors initial and ongoing mental health prior authorization requests to Atrezza and Medicaid PASSEs. Enters approvals in the electronic system, requests extensions or modifications as needed, and ensures final determinations are uploaded and filed in the client's chart. Collaborates with clinicians, the Director of Billing and Clinical Support, and/or the AERC Director to appeal denials or negotiate authorizations as needed. 6. Responds to all mental health retrospective audit requests. Provides requested information within required time frames. Works with individual clinicians, Director of Billing and Clinical Support, an/or Director of Clinical Operations to appeal all denials. Ensures all final determinations are filed in the client's medical chart. 7. Collaborates closely with clinical and administrative staff for ongoing client monitoring and coordination of services, including referrals to the ACCESS Psychiatrist and Independent Assessment submissions. Assists with completing internal withdrawal forms for mental health services when appropriate. 8. Assists in managing the ACCESS Psychiatrist's medication clinic by sending appointment reminders, supporting clinic-day operations, and processing documentation. 9. Performs utilization management reviews each week to monitor usage of approved units for ordered services. 10. Assists with completion of Performance Improvement initiatives including quarterly quality assurance reviews. 11. Assists with medical records requests for mental health documentation as needed. 12. Completes relevant and approved annual in-service trainings. 13. May perform other related and non-related duties, as assigned. COMPETENCIES Initiative: Volunteers readily. Undertakes self-development activities. Seeks increased responsibilities. Takes independent actions and calculated risks. Looks for and takes advantage of opportunities. Asks for and offers help when needed. Innovation: Displays original thinking and creativity. Meets challenges with resourcefulness. Generates suggestions for improving work. Develops innovative approaches and ideas. Presents ideas and information in a manner that gets others' attention. Motivation: Sets and achieves challenging goals. Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Takes calculated risks to accomplish goals. Problem Solving: Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem-solving situations. Uses reason, even when dealing with emotional topics. Planning/Organizing: Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Sets goals and objectives. Organizes or schedules other people and their tasks. Develops realistic action plans. Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests. Able to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is moderately quiet. Requirements QUALIFICATIONS Education/ Certification: Bachelor's Degree from a four-year accredited college or university preferred Experience/ Knowledge required: One year of successful experience in a similar position or equivalent combination of education and experience. Skills/ Abilities: Ability to communicate effectively and professionally with a wide variety of people. Strong organizational skills with attention to detail and accuracy. Basic computer skills which include a working knowledge of databases, word processing, spreadsheets, and Internet software. Ability to handle multiple tasks in a very busy environment. Ability to read and interpret documents such as safety rules, policies, and other company documents. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply, divide, in all units of measure using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standard situations. PHYSICAL DEMANDS While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is moderately quiet. TRAVEL REQUIREMENTS Minimal travel is required for this position; this travel should not include transporting students/clients. ACCESS drivers are required to maintain a valid Driver's License, current auto liability insurance and registration, a clean driving record, and physical ability to drive to local locations throughout Arkansas.

Our Company Hospice Home Care The Intake Coordinator is responsible for coordinating and supporting initiatives relative to the evaluation, processing, and handling of insurance claims. This position will also manage the coordination of timely verification of eligibility by obtaining insurance benefits and confirming preauthorization and referral requirements are met prior to the delivery of hospice and palliative services. This is designated as a safety sensitive position. Our comprehensive benefits include: * Medical and dental benefits * Short- and long-term disability * Life insurance * Paid time off * 401(k) program * Flexible Spending Account (FSA) * Employee Assistance Program (EAP) * Vendor discounts Responsibilities * Prompt and accurate communication with insurance companies, patients, providers, and other staff * Review claims to ensure reimbursement requirements are met * Verification of patient information * Documentation of patient responsibility * Accurate keying of data * Update accounts as necessary * Research and follow-up on denials * Scan, upload, and email documents as needed to complete processes * Maintain patient information in accordance with HIPPA and company standards * Make recommendations for resolution * Cross-train in and perform other functions within the department as needed Qualifications * High School diploma or GED required: Associates Degree in Medical Office and Billing preferred * Minimum of one (1) year experience in medical billing or medical insurance verification in a hospice environment * Must have valid driver's license, auto insurance, and reliable transportation * Strong knowledge of health insurance plans including Medicare, Medicaid, and commercial carriers * Ability to handle confidential information * Self-starter that is comfortable working independently as well as a part of a team * Ability to prioritize and organize workload effectively, ensuring completion of task within specified timeframes * Ability to successfully handle workflow demands * Excellent verbal and written communication skills * Proficiency in Microsoft Word, Excel, and Outlook About our Line of Business Hospice Home Care, an affiliate of BrightSpring Health Services, focuses on providing hospice care to local patients and their families. We concentrate on managing a patient's pain and other symptoms first and foremost, while also providing emotional and spiritual support to the family. The holistic care approach to providing hospice services by the entire care team sets Hospice Home Care apart. We believe the quality of life to be as important as length of life. Hospice Home Care offers routine home care, respite, general inpatient care, and continuous care. For more information, please visit ************************ Follow us on Facebook and LinkedIn.

In addition to the RN job description, responsibilities include facilitating day-to-day operations of the department. Collaborates with staff, Nurse Managers, and physicians to ensure quality patient care is being provided with optimum patient outcomes. Role will provide facility call coverage on a rotating basis with other nurse leaders. Will work on the Senior Behavioral Unit and assist Director with staff education, orientation and patient care duties as needed. Typical week would include two 12 hour shifts working on the unit with additional shifts working on administrative tasks such as staff education, orientation and quality control projects. SAFETY SENSITIVE POSITION: This position is a designated as “Safety Sensitive Position” under Act 593 of the State of Arkansas. An employee who is under the influence of Marijuana constitutes a threat to patients/customers which Conway Regional is responsible for in providing and supporting the delivery health care related services. Qualifications Licensed / Registered in the State of Arkansas in Nursing. Bachelor's degree preferred. Admission to a BSN program within one year, or obtainment of a Bachelor degree within 2 years of assuming position is strongly encouraged. 2 years recent Nursing experience in area of specialty; 1 year charge experience preferred

The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to teamwork through effective collaboration efforts. SAFETY SENSITIVE POSITION This position is designated as a "Safety Sensitive Position" under Act 593 of the State of Arkansas. An employee who is under the influence of Marijuana constitutes a threat to patients/customers which Conway Regional is responsible for in providing and supporting the delivery of health care related services. teamwork through effective collaboration efforts. Qualifications * Registered Nurse with current, active Arkansas license * BSN preferred. * Certification preferred. * At least 2 years of medical surgical nursing, or middle management, experience preferred. * Proof of high school or equivalent or higher education * Basic keyboarding skills preferred.

Job Description The Intake Coordinator is responsible for coordinating and supporting initiatives relative to the evaluation, processing, and handling of insurance claims. This position will also manage the coordination of timely verification of eligibility by obtaining insurance benefits and confirming preauthorization and referral requirements are met prior to the delivery of hospice and palliative services. This is designated as a safety sensitive position. Our comprehensive benefits include: Medical and dental benefits Short- and long-term disability Life insurance Paid time off 401(k) program Flexible Spending Account (FSA) Employee Assistance Program (EAP) Vendor discounts Responsibilities Prompt and accurate communication with insurance companies, patients, providers, and other staff Review claims to ensure reimbursement requirements are met Verification of patient information Documentation of patient responsibility Accurate keying of data Update accounts as necessary Research and follow-up on denials Scan, upload, and email documents as needed to complete processes Maintain patient information in accordance with HIPPA and company standards Make recommendations for resolution Cross-train in and perform other functions within the department as needed Qualifications High School diploma or GED required: Associates Degree in Medical Office and Billing preferred Minimum of one (1) year experience in medical billing or medical insurance verification in a hospice environment Must have valid driver's license, auto insurance, and reliable transportation Strong knowledge of health insurance plans including Medicare, Medicaid, and commercial carriers Ability to handle confidential information Self-starter that is comfortable working independently as well as a part of a team Ability to prioritize and organize workload effectively, ensuring completion of task within specified timeframes Ability to successfully handle workflow demands Excellent verbal and written communication skills Proficiency in Microsoft Word, Excel, and Outlook

Be the first smile our patients see. Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone's day? Healthy Connections is seeking a Patient Care Coordinator who will serve as the face of our Hot Springs clinic and a vital part of our patients' experience from the moment they walk through the door. As a Patient Care Coordinator, you'll do more than manage appointments-you'll play a key role in creating a positive, supportive atmosphere for our patients and their families. You'll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You'll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast paced with a steady flow of patients, making teamwork and communication essential. Comprehensive training will be provided to help you succeed in this role. Whether you're new to healthcare or bringing experience from another customer-facing role, you'll be supported every step of the way as you learn our systems and procedures. If you've worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here. Key Qualities for Success: * You lead with empathy and kindness, especially in stressful situations. * You communicate clearly and professionally with patients of all backgrounds. * You can juggle multiple tasks without losing attention to detail. * You're solution-oriented and know how to create a calm environment even when it's busy. Qualifications: * High school diploma or equivalent. * Two years of experience in a medical office or similar customer-facing role. * Strong communication and organizational skills. * Familiarity with Microsoft Office and electronic medical records systems. * Ability to travel to multiple locations, as needed. * Preferred: Bilingual (English/Spanish). Equal Opportunity and Civil Rights Statement Healthy Connections, Inc. is an Equal Opportunity Employer and Provider. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************. Growth Opportunities: Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration. Benefits: * Competitive salary * Medical and dental insurance * 401(k) with company match * Paid vacation and sick leave * Four-day workweek * Additional employee wellness and support programs About Healthy Connections Healthy Connections is a Federally Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone. Join Healthy Connections and become part of a team that's been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.

About the role Care Coordinator performs a wide range of administrative duties to include referral processing, patient registration, verification of benefits, insurance authorizations, patient appointment scheduling, communication with referral sources and other tasks assigned. The Care Coordinator displays an elevated level of professionalism and engages resources and fellow team members within the center to deliver high level results. What you'll do PRIMARY RESPONSIBILITIES: Reviews referral requests generated by primary care physicians and onsite specialists Coordinates appointment date and time for patient. Informs patient of appointment date and time, special test preparations as necessary, and schedules transportation when necessary. Secures patient information and maintains patient confidential health information. Reviews open referral report (pending consult and diagnostic) daily, to ensure reports have been received prior to patient's visit with PCP. Process a minimum of twenty referral orders per day. Process all referral authorization per the health plans protocol and systems i.e., Availity Coordinates procedures required for surgical clearance and ensures complete documentation is forwarded to specialist's office, ambulatory center, hospital, etc. Schedule urgent referral appointment per the request of the Primary Care Physician, or onsite specialist. Informs Primary Care Physician via appropriate documentation in the EHR of any missed appointments and reschedule appointments as needed. Scan and index documents into the EHR; ensure that necessary documents I.e., consult notes etc. are available in advance of patient visits with primary care physicians or onsite specialists. Participates in center and market interdisciplinary teams related to patient care plans, and outcomes. Aid coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork. Perform other duties as assigned Qualifications REQUIRED QUALIFICATIONS: High School Diploma/GED Office Administrative/Receptionist/Clerical/Customer Service experience in a fast-paced, heavy phones environment. Professional demeanor and communication always. Must be organized and attentive to detail. Ability to manage competing priorities. Resourcefulness in problem solving Able to take and follow through with assigned tasks and accountability. Ability to work in a fast-paced environment Experience with Microsoft Office Word, Outlook, and Excel. PREFERRED QUALIFICATIONS: Experience working with an electronic health record Experience in processing referral authorizations Experience with Availity or other referral authorization platforms Experienced working in medically underserved/culturally diverse communities Medical office setting experience highly desirable Knowledge of medical terminology Knowledge of ICD-20 and CPT coding Bilingual Spanish and English Physical Requirements Primary Duty Percent of Time Performing Duty Visual Acuity YES 75-100% Hearing YES 75-100% Standing NO 0-24% Walking NO 0-24% Lifting/Pulling/Pushing NO 0-24% Sitting YES 75-100% Reports To: Center Manager Dotted Line To: Network Manager

Job Description 1. Education: Associate's degree in Health Information Management, Healthcare Administration, or related field preferred. Minimum of 3 years of professional experience in medical coding within a hospital or healthcare setting. Certified Coding Specialist (CCS) credential from a recognized certifying body such as AHIMA. Additional certifications such as Certified Inpatient Coder (CIC) or Certified Outpatient Coder (COC) required. 2. Training and Experience: Experience in a supervisory or team lead role within a medical coding department. Familiarity with electronic health record (EHR) systems and coding software applications. Strong knowledge of ICD-10-CM, CPT, and HCPCS coding systems and healthcare reimbursement methodologies. 3. Job Knowledge: Knowledge of clinical documentation improvement (CDI) processes and regulatory compliance standards such as HIPAA. Proficiency with data analytics tools and reporting software to monitor coding performance. Excellent organizational, communication, and leadership skills. 4. Safety Sensitive: NO In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as “safety sensitive.” A “safety sensitive” position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a “safety sensitive” position. DESCRIPTION: The Hospital Coding Coordinator at Unity Health plays a pivotal role in ensuring the accuracy and compliance of medical coding processes within the healthcare facilities. This position is responsible for overseeing the coding team, facilitating communication between clinical staff and coding professionals, and ensuring that all coding activities meet regulatory standards and institutional policies. The role requires meticulous attention to detail to guarantee that patient records are coded correctly for billing, reporting, and quality improvement purposes. The Coding Coordinator will also analyze coding data to identify trends, provide training and support to coding staff, and collaborate with other departments to optimize coding workflows. Ultimately, this position ensures that coding operations contribute to the financial health of the institution while maintaining compliance with healthcare regulations and standards.

Job Title: Patient Care Coordinator Job Type: Full-time (Monday-Friday, 8:00 AM - 5:00 PM) Qualifications: * High School Diploma or equivalent required * 1 year of related experience required * Strong understanding of healthcare systems, insurance, and community resources. Job Summary: Discover a rewarding career at Arcare. As a Patient Care Coordinator at Arcare, you will play a vital role in ensuring that patients receive comprehensive, coordinated care throughout their healthcare journey. The PCC will work closely with patients, their families, healthcare providers, and other stakeholders to facilitate communication, manage care plans, and provide necessary resources, referrals, communication, behavioral health, coordinated care, and insurance. Key Responsibilities: * Oversee the coordination of patients care while serving as a primary contact for patient and their families. * Assist with scheduling, transportation, and connecting patients to community resources and support programs. * Track patient progress, while identifying and resolving care coordination gaps to enhance patient outcomes. * Participate in ongoing training related to care coordination and quality. Skills & Attributes * Strong organizational and communication skills. * Ability to collaborate effectively across teams. * A commitment to patient advocacy and compliance. Company Paid Benefits: * Health, dental, and vision insurance * Paid time off (sick and vacation, up to 96 hours accrued annually) * Eight (8) paid holidays * One (1) floating holiday * One (1) birthday holiday * Life insurance * Long-term disability * Free Arcare clinic benefits for employees with Arcare health insurance * Retirement plan (401(k) with company matching up to 200% of 4% after 1 year of employment) * Additional supplemental and family coverage available Application Assistance: If you need assistance with the application process, please email *************************. Equal Opportunity Employer: Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. #ind3