Ambulatory care coordinator jobs in Corvallis, OR

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities Acentra Health is seeking a Care Coordinator (Provider Enrollment) to join our growing team. Job Summary: Provides field or telephonic care coordination outreach activities to support care management program delivery to plan Enrollees to support healthy lifestyle choices & to reduce short and long term effects of chronic illnesses. Responsibilities: * Conducts general assessments for supervisor/lead interpretation/evaluation and assignment * Participates in the interdisciplinary case reviews for collaborative assessment and coordination planning to ensure quality care * Proactively engages in delivery of quality management program activities that are the direct responsibility of the Health Services team * Assists in the achievement and ongoing maintenance of accreditations for defined programs * Assists Lead, Supervisor and/or Manager in ensuring achievement of contractual financial obligations, including service delivery in a cost effective and efficient manner and through support of budgetary adherence by reporting accurate and timely work hours and expenses incurred during course of position duties * Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules The above list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time. * This role is remote within the State of Oregon and may require up to 25% travel to provider sites within the state depending on business needs. Qualifications Required Qualifications/Experience: * Associate's degree in health-related field and/or medical assistant training or higher * Minimum 4 years of experience in care coordination * Minimum 2 years of recent experience in clinical environment * Minimum 1 year of telephonic outreach or call center experience Preferred Qualifications/Experience: * Public sector experience, e.g. Commercial / Medicare / Medicaid * Knowledge of medical terminology * Ability to efficiently work telephonically while completing system inputs * Bilingual * Knowledge of customer service principles * Strong written and verbal communication skills * Strong computer skills (e.g., care management applications, Internet/Web, Microsoft Office [Word, Excel]) * Strong prioritization and organizational skills * Ability to receive verbal and written feedback in a professional manner and implement performance and productivity improvements as needed * Ability to interpret real-time and historical information to inform and assist members concurrently * Knowledge of regulatory and accreditation standards Why us? We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. We do this through our people. You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. Benefits Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. Thank You! We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search! ~ The Acentra Health Talent Acquisition Team Visit us at ******************************** EEO AA M/F/Vet/Disability Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. Compensation The pay for this position is listed below. "Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level." #LI-AF1 Pay Range USD $18.49 - USD $27.00 /Hr.

Intake Coordinator JOB DESCRIPTION SUMMARY:The Intake Coordinator is responsible for managing all aspects of the patient/client intake process including assisting the members of the intake/admissions team, establishing and maintaining positive relationships with customers. Assures compliance of physician orders, pre-authorizations and patient/client visits.ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES: Directs all daily patient/client referral and intake operations Maintains comprehensive working knowledge of community resources Gathers and tracks referral sources Assists in identifying opportunities for additional/improved services and methods Audits and monitors documentation for accuracy and completion Consistently represents Signature Healthcare at Home with integrity and professionalism to all internal and external customers Adheres to HIPAA regulations per Company policy and Federal regulation Performs other duties and activities as delegated by the Administrator/Clinical Manager. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. EDUCATION and EXPERIENCE:High School diploma or equivalent Minimum two years' experience in administrative position in healthcare setting QUALIFICATIONS and SKILLS:Knowledge of medical terminology.Knowledge of insurance reimbursement process.Effective data entry, problem-solving, human relations and oral/written communication Demonstrates good communications, flexibility and cooperation in performing job duties.Possess a valid driver's license and insurance in accordance with state and/or organization requirements.Basic computer skills and knowledge of office technology. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************

Intensive Care Coordinator at AllCare Health with the Population Health team in Grants Pass, Oregon!

At Arrow Dental, LLC, we're passionate about helping you on your journey to be better. We are currently seeking a full-time Patient Care Coordinator in our Dental Clinic located in Salem, Oregon. This position is responsible for administering the day-to-day activities of the business office, including maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system. Clinic hours Monday-Thursday 7:30am-5:30pm Arrow Dental primarily serves Medicaid patients. This is to help the community with the large population of Medicaid members that either became Medicaid eligible due to the Affordable Care Act (ACA), or the expansion population that was previously enrolled on the Standard plan and rolled into the Plus plan effective January 1, 2014. Benefits: Competitive pay, retention bonuses Medical, Dental, Life Insurance, and Employee Assistant Program PTO and paid company holidays 401k and FSA Annual clothing allowance Pay Range: $21.80 to $26.92 per hour (depending on experience) Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range. Primary Functions: Complete day-to-day operations of dental office Open and close dental office according to office protocol Review the office for neat, professional appearance and make necessary changes Greet and welcome patients and visitors to the practice Help explain office policy to patients Collect payment from patients at time of treatment Make follow-up appointment as needed See that records are stored securely and handled in compliance with HIPAA privacy and security regulations Assist in the treatment room as needed Verify and update insurance information on all patients Submit treatment plans for predetermination of benefits when appropriate Coordinate patient referrals when necessary Prepare claims forms for patients with dental insurance Monitor inventory and order office supplies as needed Performs other duties as assigned Required Skills: High school diploma or equivalent 1- 2 years dental office experience preferred Knowledge of dental terminology, procedures and dental insurance Typing ability of 40 wpm net Computer proficiency with Microsoft Office applications, dental software experience helpful Ability to speak Spanish is highly desirable Strong organizational and detail orientation skills Strong verbal, written, and interpersonal communication skills Ability to work well under pressure work with frequent interruptions and shifting priorities Participate effectively as a team player Ability to come into work on time and on a daily basis Maintain confidentiality and project a professional business image. Arrow Dental seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. Arrow Dental values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.

Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Coburg Place, OR Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Job Description Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions. With over 45 locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia's 50,000+ 5-star Google reviews make it an ideal career for any hard working Care Coordinator who enjoys helping patients through a life changing procedure. What Nuvia Offers: Pay: $20-$39 per hour $20-$24 per hour base Up to $2,000 monthly bonuses averaging out to roughly $12 per hour Up to $2,000 Quarterly bonuses averaging out to roughly $4 per hour What's in it for you? Patient focused: Nuvia Care Coordinators are patient focused which provides the rewarding experience of being a part of patients receiving life changing smiles every day Key to bringing new patients to Nuvia for a life-changing smile: Through driving patient reviews, Care Coordinators have the meaningful opportunity to help future patients find Nuvia. Compensation: Nuvia offers competitive base pay. In addition, Nuvia offers our Care Coordinators the unique opportunity to earn both monthly performance bonuses and quarterly bonuses, which when combined give our Care Coordinators the ability to earn an additional 32K/year beyond their base pay. Benefits Package: Nuvia offers comprehensive health, dental, vision, life insurance, short and long-term disability, 401k with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program. Role Overview: The Care Coordinator is patient focused and dedicated to ensuring patients have a seamless experience while in the office. Care Coordinator responsibilities involve greeting patients, managing appointments, handling various administrative tasks, and actively gathering patient feedback through reviews. Responsibilities: Live company core values Greet and welcome patients Cultivate a positive and welcoming environment Communicate well with other team members to provide seamless patient care Manage appointments and scheduling Handle billing and payment processing Provide general administrative support Actively gather patient reviews Build strong patient relationships Attend daily huddles Collaborate with the team to achieve shared goals Qualifications: BLS certification Strong interpersonal skills Warm and empathetic Team oriented Sales-oriented Results-Focused Adaptable A Day in the Life: Morning Routine: Prepare the office for the day, ensuring everything is clean, organized, and stocked. Attend the morning huddle to discuss the day's schedule, priorities, and any urgent matters. Review the Schedule: Check the day's appointments and prepare for any special requests or concerns. Patient Interactions: Greet each patient with a warm smile and a friendly demeanor, setting the tone for a positive experience. Efficiently schedule and reschedule appointments, ensuring optimal patient flow. Handling Billing and Payments: Process payments, answer billing questions, and address any concerns. Provide Administrative Support: Assist with various administrative tasks, such as filing, scanning, and data entry. Patient Engagement: Proactively seek patient feedback and encourage them to share their experiences online. Connect with patients on a personal level, addressing their needs and concerns. Provide clear and concise information about treatment plans, procedures, and financing options. Team Collaboration: Participate in daily huddles to discuss team goals, challenges, and successes. Work closely with other team members, such as doctors, dental assistants, and sales consultants. End-of-Day Tasks: Reflect on the day's activities and identify any areas for improvement. Review the schedule for the following day and ensure all necessary preparations are made. Make sure the office is ready for patients the next day, turn off lights and equipment and secure the office.

Explore opportunities at The Corvallis Clinic, part of the Optum family of businesses. For more than 75 years, our multi-specialty group has been committed to delivering exceptional care to our patients and fulfilling careers to our team members. As a leading clinic in Oregon's mid-Willamette Valley, we serve more than a quarter-million people with offices in Corvallis, Albany and Philomath. Join a team that empowers you from the start and values work-life balance, teamwork and trust. We offer comprehensive benefits and competitive pay. Elevate your career with us and discover the meaning behind **Caring. Connecting. Growing together.** The **Associate Patient Care Coordinator** provides patient care in accordance with established methods and techniques and conforms to recognized standards. **Location (Full-Time Onsite):** **2350 NW Century Drive, Suite 100, Corvallis OR 97330** . May be required to travel to one or multiple locations for coverage as needed **Schedule:** This is a 40-hour week schedule Monday through Friday between the hours of 8:30 am to 5:30 pm PST. The scheduled will be determined by the supervisor upon hire. **Primary Responsibilities:** + Will participate in and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards Handbook. To this end, employees will be expected to read, have familiarity, and embrace the principles contained within + Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verify patient insurance coverage, acts as cashier for payments and prepares for appointments + Greet and check patients in, verify current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner + Working knowledge of the referral process + Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the EHR + Contact the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment + Direct patient flow and prepare patients for exams + Proactively monitors and manages provider schedules for accuracy + Actively participate in the cleaning of shared work areas + Participate in the orientation and training of new employees + May work at multiple sites as determined by department necessity + Performs all other duties as assigned **What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:** + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) + More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + High School Diploma/GED (or higher) + 1+ years of computer proficiency experience (multitasking through multiple applications including Microsoft Outlook, Excel, and Word) + 1+ years of experience in a service-related industry + 6+ months of customer service experience in a professional office setting **Preferred Qualifications:** + 1+ years of experience in a call center + 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records + Experience working with an electronic health record (EPIC) + Experience working with scheduling programs + Knowledge of medical terms + Ability to work well with providers, clinical staff and patients **Soft Skills:** + Ability to work independently and maintain good judgment and accountability + Demonstrated ability to work well with health care providers + Strong organizational and time management skills + Ability to multi-task and prioritize tasks to meet all deadlines + Ability to work well under pressure in a fast-paced environment + Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ _\#RPO, #RED_

Job Details Downtown Endodontic Group - Portland, OR Full Time High School $27.00 - $29.00 HourlyGrow with our team today! Join Our Star Endodontic Team in Portland! Downtown Endodontics is a specialty dental practice dedicated to providing exceptional patient care. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect. We are seeking an experienced Dental Patient Care Coordinator to join our front desk staff. If you have a passion for patient care and the dental field, we want to hear from you! Highlights of Patient Care Coordinator Responsibilities: Greet and welcome patients in a friendly and professional manner Schedule and manage patient appointments Handle patient inquiries regarding services, insurance, and billing Verify and process patients' dental insurance Review treatment plans, insurance, and out-of-pocket costs with patients Collect patients' co-insurance at time of service and after service when necessary Enter patient information accurately into practice management software Coordinate appointments and dental record transfers with referring practices Maintain a clean and organized reception and waiting area Collaborate with clinical staff and doctors to ensure seamless patient care **This is a full-time Patient Care Coordinator position with a schedule of: Monday - Friday 8am to 5pm What We Offer: Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more. Potential for monthly performance bonuses! Opportunities for professional development and advancement A supportive and collaborative work environment Convenient location close to parks, shopping, restaurants & cafes, medical facilities, fitness clubs, and much more! Additional benefits: Dental & Vision Insurance Disability insurance Health Savings Account Flexible Spending Account Employee Assistance Program Employee Discount Program Patient Care Coordinator Qualifications: Minimum of 1 year of dental Patient Care Coordinator or administrative experience is required Proficiency with dental software Excellent communication and interpersonal skills Strong attention to detail, multi-tasking, and organizational skills Knowledge of dental insurance & billing and healthcare policies (HIPAA) High school diploma or equivalent Reliability and punctuality Don't miss out on this exciting opportunity to work with a fantastic team of dental professionals providing top-notch endodontic care and making a difference in the lives of patients! Please submit your resume and we will be in touch soon. Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #INDFH

Serán BioScience is searching for an organized and detail oriented Associate to support the Sample Management Program within the Quality Control Department. The QC Associate I, Sample Management Coordinator plays a key role supporting sample coordination by managing sample inventory, including the receipt, handling, shipment, and storage of samples supporting the GMP retention program, stability program, and external Contract Testing Laboratories (CTL) testing. All necessary training provided. Those with an interest in starting a career in bioscience are encouraged to apply. Serán BioScience develops and manufactures novel drug products for a variety of pharmaceutical applications. We aim to build a workforce that is collaborative, creative, and kind. In addition to the skills required of the role, qualified candidates will approach their work with integrity and enthusiasm to promote a positive work culture. Employees are awarded generous PTO accrual, low-cost health benefits, and a 5% 401(k) contribution that does not require an employee match or vesting. Want to learn more about what we do, who we are, and how you can contribute? We look forward to seeing your application.Duties and Responsibilities Manages sample coordination and receipt from other departments for internal and external testing Manages QC sample inventory, including in-process, release, retain, and stability samples Manages reference standard inventory Coordinates with project managers to initiate resupply Ships samples to external Contract Testing Laboratories (CTL) Follows up with CTLs on testing and turnaround times to ensure testing deadlines are met Performs data entry for tracking & trending of sample management and laboratory reports Keeps accurate and complete records per cGMP compliance Effectively communicates updates and results from CTLs to internal team and management Initiates laboratory investigations, including OOS Scope of work may increase to align with company initiatives Performs all other related duties as assigned. Required Skills and Abilities Strong verbal and written communication skills Demonstrated ability to collaborate and work in cross-functional teams Strong organizational skills and attention to detail Strong time management skills with a proven ability to meet deadlines Strong analytical and problem-solving skills Ability to prioritize tasks and to keep leadership apprised of performance to timelines. Ability to function well in a high-paced and at times stressful environment Proficient with Microsoft Office Suite or related software Accepts feedback from a variety of sources and constructively manages conflict Communicates effectively and maintains productive relationships with coworkers, clients, and other contacts outside the company Demonstrated ability to collaborate and work in cross-functional teams Education and Experience Bachelor's degree in a scientific discipline preferred Combination of High School degree with 1 year GMP laboratory experience accepted Physical Requirements Prolonged periods of sitting or standing at a desk and working on a computer Prolonged periods of sitting or standing in laboratory environment Must be able to lift up to 15 pounds at times Adheres to predictable and consistent in-person attendance Visit ******************************** to learn more about company culture and the community of Bend, Oregon. Applicants must be authorized to work for an employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Benefits Summary:Serán employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions. Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees' wellbeing, along with access to pet insurance. The Corporate Headquarters of Serán BioScience are located at 63047 Layton Ave, Bend, OR 97701

In the heart of The Dalles, Oregon, Adventist Health Columbia Gorge has served the Columbia River Gorge community since 1901. We are comprised of a 49-bed hospital, various medical offices, home health, a birthing center and a vast scope of services located throughout The Dalles and the surrounding areas. The Dalles is known for its picturesque views of the Columbia River, local charm and delicious downtown restaurants and bakeries. There is something for everyone in this scenic community. Job Summary: Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Provides communication with patients and visitors that promotes a high level of overall satisfaction and quality of care. Performs duties in an outpatient location. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate's/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred Facility Specific License/Certifications: * Basic Life Support (BLS OR HS-BLS OR RQI BLS) certification: Required Essential Functions: * Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival. Answers multiple phone lines and intercom, and communicates appropriately. Gives appropriate attention to complaints/requests as needed. Receives, interprets, verifies and processes physicians' orders. Admits/discharges daily patients and creates charts. Provides clerical support for departmental meetings, projects and activities as needed. * Completes and forwards all required information, charts, records, documents as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients. * Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information. * Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services. * Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed. Provides clerical support for department meetings and departmental activities. Assists with research and provides administrative support to special projects. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Job Details Bend, OR Full-Time/Part-Time $22.00 - $25.00 HourlyDescription Patient Care Coordinator Reports To: Practice Manager Department: Front Office / Patient Services Employment Type: Full-Time The Patient Care Coordinator (PCC) is a vital member of the medical spa team, responsible for delivering an exceptional patient experience from the first point of contact through follow-up. This role requires comprehensive knowledge of all services offered, extensive product knowledge of medical-grade skincare, strong sales skills, and the ability to handle patient communications across multiple channels. The PCC ensures smooth daily operations, accurate transaction processing, and active participation in events, training, and promotions. Key Responsibilities Patient Interaction & Communication Greeting patients warmly, answer incoming calls promptly (within 3 rings), and respond to inquiries with professionalism and accuracy. Follow up with patients promptly regarding appointment confirmations, post-treatment check-ins, and general questions. Collaborate with medical providers to address filtered clinical questions appropriately. Respond to patient inquiries via Facebook, EZ Connect, and email in a timely and professional manner. Maintain HIPPA and OSHA standards at all times. Effectively communicate any patient concerns to the Practice Manager and Medical Director. Service, Product, and Promotion Knowledge Maintain complete knowledge of all medical spa services offered. Demonstrate extensive product knowledge of all medical-grade skincare lines offered. Maintain up-to-date knowledge of all special promotions, events, and membership offerings. Sales & Outreach Proactively reach out to patients via the re-engagement list, expiring rewards lists (Alle, Aspire), patients that have payment plans that are due to expire and the cancellation list to encourage bookings. Actively sell memberships, promotional packages, and retail products. Check-Out & Payment Processing Accurately process check-outs, applying: Rewards and loyalty points (Alle, Aspire, membership) Gift cards and prepaid gift cards. Membership discounts and package redemptions Inform the Practice Director of any transaction discrepancies or system issues with Zenoti. Operational & Administrative Duties Refill and restock retail shelves daily. Notify the Practice Manager of any supply needs. Participate actively in staff meetings, training, and events. Performance Metrics Timeliness and accuracy of patient communications. Patient satisfaction, retention, and rebooking rates. Accuracy in transaction processing and application of rewards/discounts. Success in re-engagement, expiring points, and cancellation list outreach. Achievement of sales goals for memberships, packages, and retail products. Qualifications Qualifications Previous experience in a medical spa, luxury spa, or medical office setting preferred. Strong knowledge of medical-grade skincare products and aesthetic services. Excellent communication and interpersonal skills. Detail-oriented with strong organizational and multitasking abilities. Proficient in computer systems, scheduling software, and social media platforms. Professional, polished, and patient-focused demeanor.

Epic Travel Staffing is hiring an Interim - Assistant Nurse Manager- Plan Hospital Care Management Shift/Hours: Exempt, Days Length: 13 weeks with potential to extend Requirements: Dual RN License (WA and OR) Clinical nursing experience relevant to given dept (usually 3-4 yrs), including 2 years leadership experience BSN or BA in health care related field required Masters preferred Graduate of an accredited school of nursing BLS ACLS Fully Vaccinated (COVID) - medical or religious exemptions accepted Epic Travel Staffing: Day 1 health insurance coverage and comprehensive benefits options 401(k) matching program Weekly direct deposit Concierge state licensing program for RN and other healthcare modalities in multiple states, including CA Industry leading allowances and reimbursements Referral program with cash bonuses and additional perks Concierge Service Amenities to include housing & transportation services The Pay Range for this position is $3,200.00 - $4,500.00. Please note that all pay rates are gross weekly pay by a wide array of factors including, but not limited to, shift, skill set, location and stipends, etc. Pay rate is estimated based on weekly gross income. Weekly gross pay based on qualifications and experience. Rate applies to travel positions only (50+ miles from permanent address). Estimated Weekly Rate: $2521 per week Job ID: 1037415

The Respiratory Care Coordinator (RCC) serves as a resource and acts as a role model for staff to ensure comprehensive and safe patient care. The RCC serves as a liaison and promotes a positive culture and teamwork within the department. The RCC reporting to and working collaboratively with respiratory leadership, effectively ensuring departmental standards and expectations are met. Function/Duties of Position * Shift Coordinator Coordinates shift assignments, provides clinical support, ensures team receives meals and breaks through effective use of team resources. Determine staffing requirements and workload assignments based on departmental staffing plans and leadership guidance. Implements staffing incentives as outlined by leadership and departmental guidelines. Coordinate requests from internal/external customers for Respiratory Care Services. Ensure team accountability and stewardship of department resources (operation, financial and human) in alignment with organizational/departmental goals and objectives. * Respiratory Therapy Performs respiratory therapy and testing as outlined in the Respiratory Care Practitioner 1 & 2 position descriptions. Supplements staffing as determined by departmental staffing plans and leadership guidance. * EHR Review Reviews patient medical records and Epic orders each shift. Adjusts orders to match prescribed therapy and discontinues unnecessary orders according to departmental policies and guidelines. Records data on charting inaccuracies via chart reviews, reports findings to leadership. * Department Operations Promotes a customer-focused service model. Works closely with key partners to improve efficiencies within the department. Recommends operational modifications and facilitates changes as needed. * Serve as clinical expert and first line resource * Serves as a liaison between team members and leadership. Identifies and escalates concerns in a timely manner using the proper chain of command. * Fosters a positive work environment. Treats co-workers, clients, vendors, members of the public and leadership with courtesy and respect. Communicates with team members in a clear and professional manner. * Other Duties as Assigned Required Qualifications * A current, valid Licensed Respiratory Care Practitioner's (LRCP) credential issued by the Health Licensing Office for the State of Oregon and Registered Respiratory Therapist (RRT) credential issued by the National Board for Respiratory Care (NBRC). * Minimum of an associate degree from a respiratory therapy education program supported or accredited by the Commission on Accreditation for Respiratory Care (CoARC), or a related field. Bachelor degree in Respiratory Care or Healthcare administration preferred. * Minimum of one specialty practice credential issued by the National Board for Respiratory Care (NBRC) preferred, including Adult Critical Care Specialist (ACCS), Neonatal Pediatric Specialist (NPS), Sleep Disorder Specialist (SDS), or Registered Pulmonary Function Technologist (RPFT), or the National Asthma Educator (AE-C) credential issued by the National Asthma Educator Certification Board (NAECB). * 2 years of clinical respiratory care practice. * Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association. Preferred Qualifications * Bachelor of Science in Respiratory Care, Healthcare Administration, or core science (chemistry, biology, etc.) * 2 years of previous critical care respiratory practice. * 1 year of Respiratory Care lead or supervisor experience. * Neonatal/Pediatric Specialty (NPS) credential issued by the National Board for Respiratory Care (NBRC) * Adult Critical Care Specialty (ACCS) credential issued by the National Board for Respiratory Care (NBRC) Job Related Knowledge, Skills and Abilities (Competencies): * Demonstrates good organizational skills. * Provides safe and appropriate patient care within the standards of respiratory care practice. * Displays judgment and superior problem-solving skills. * Communicates positively and professionally with all internal and external customers. Additional Details Work location in sometimes noisy patient care areas. 12 hour shifts. Possible exposure to blood, body fluids, airborn pathogens, magnetic fields, and radiation. Benefits: * Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee * Two separate above market pension plans to choose from * Vacation- up to 200 hours per year depending on length of service * Sick Leave- up to 96 hours per year * 8 paid holidays per year * Substantial Tri-met and C-Tran discounts * Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP) All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) M, W, F Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $20-$23/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Patient Care Coordinator - Epion Aesthetics & Wellness (Hillsboro, OR) Are you passionate about aesthetics, wellness, and delivering exceptional client care? Epion Aesthetics & Wellness is seeking a warm, professional, and detail-oriented Patient Care Coordinator to join our team! About Us: At Epion, we deliver a luxury experience that goes beyond aesthetics. Our culture is rooted in genuine connection, personalized care, and treating every client like family. We lead with compassion, professionalism, and a commitment to ongoing education-making sure each treatment is backed by both science and soul. Key Responsibilities: Welcome clients and guide them through check-in, check-out, and treatment flow Answer phones, respond to inquiries, and maintain timely, professional communication Manage the schedule efficiently for multiple providers using EMR software (Aesthetic Record) Educate patients on services, memberships, promotions, and pre/post-treatment instructions Process payments and maintain financial accuracy Support clinic cleanliness, treatment room prep, and inventory tracking Represent the Epion brand with grace and consistency Growth opportunities to Clinic Manager Ideal Candidate: Compassionate, empathetic, and genuinely cares about people's well-being Client-centered and focused on making patients feel safe, valued, and empowered Detail-oriented with an artistic eye-appreciates the art and science behind beauty Professional, polished, and confident with strong boundaries Eager to learn, grow, and stay on top of new technologies and techniques Team player with a growth mindset-no drama, no ego, lifts others up Trustworthy, ethical, and upholds the highest standards of integrity and safety Qualifications: Excellent interpersonal, organizational, and multitasking skills Tech-savvy and proficient in scheduling software (Aesthetic Record) Professional appearance and demeanor Passion for aesthetics, wellness, and client care Health & wellness experience required Schedule: Part-Time: Wednesday-Friday 9am-5pm, Saturday 9am-2pm Compensation: Part-time, hourly based upon experience Location: Hillsboro, OR (also serving Beaverton, Portland, Lake Oswego, Clackamas) Career Advancement: Opportunities for growth and continued education

Job DescriptionAssistant DirectorAbout the Company Almost Family, LLC is a company located in Roseburg, Oregon that is currently seeking a Hiring/Client Care Coordinator. In this role, you will have an opportunity to be part of a dedicated team focused on providing top-notch care to our clients. Responsibilities Assist with scheduling Collaborate with the Director to develop and implement strategies for growth Assist with Intakes of new clients Maintain employee and client records Participate in hiring, training, staff members Ensure compliance with company policies and regulations Assist in developing and maintaining relationships with clients and caregivers/DSP's Requirements A minimum of 1-2 years of In-Home Care/ IDD experience Strong Organizational Skills Excellent communication and interpersonal skills Knowledge of industry regulations and best practices Ability to multitask and prioritize tasks effectively Proficiency in Microsoft Office Suite Compensation Competitive wage of $22-25 per hour Health Benefits (Medical, Vision, and Dental) Progressive PTO Plan Paid Holidays Growth and Professional Development Opportunities About the Company Almost Family, LLC is a leading provider of in-home care services in Bend, Oregon. We are committed to delivering the highest quality care to our clients and making a positive impact in their lives. With a focus on compassionate and personalized care, we strive to enhance the well-being and independence of our clients.

Working Title: Care Coordinator Program: Medical Team Reports To: Clinic Manager Employment Type: Full Time, Benefitted, 1.0 FTE (37.5 hours/week) Hours: Monday - Friday 8:30 AM to 5:00 PM Location: Onsite, Hood River and The Dalles, Oregon(Subject to work in Hood River, Sherman and Wasco Counties) Location will be based on clinic needs Pay Range (Dependent on experience): $27.28-33.16/ hour FLSA Status: Not-Exempt This Care Coordinator will provide support services to the Medical Team and will work within the scope of practice for a Certified Medical Assistant (CMA). This role supports clients in acquiring services needed to achieve treatment goals, with an emphasis on coordination of services both in MCCFL programs and in partner agencies throughout the community. The Care Coordinator assists clients in acquiring services needed to achieve treatment goals, with an emphasis on coordination of services both in MCCFL programs and in partner agencies throughout the community. This position regularly interfaces with clients and service providers to ensure a smooth delivery of services in accordance with Oregon statutes and MCCFL policies and protocols. Mid-Columbia Center for Living (MCCFL) is a Certified Community Behavioral Health Clinic (CCBHC) that specializes in providing services that are both trauma-informed and recovery-oriented to persons / consumers with mental illness and addictions. Trauma-informed care includes safety, choice, collaboration, trustworthiness, cultural responsivity, and empowerment for both clients and staff. MCCFL serves Hood River, Wasco and Sherman Counties and utilizes a consumer-involved, consumer-engaged and consumer-driven model. MCCFL provides a whole-person care approach to adults and children to address both physical and mental health needs. MCCFL offers a variety of programs including a mobile crisis unit, intensive case management, ongoing counseling, community support, supported employment, jail diversion, hospital discharges, hearings and more. What you need: Any combination of education, licensure, and experience that demonstrates the ability to perform the position's essential responsibilities is qualifying. This includes: Bachelor's degree in a medical or social services-related discipline OR Four (04) years of experience in a behavioral health or medical clinic setting. Certified as a Qualified Mental Health Associate (QMHA) by the Mental Health and Addiction Certification Board of Oregon (MHACBO) or register as QMHA-R within 14 days of hire. Graduation from an accredited medical assisting program. Experience working with individuals who have severe and persistent mental illness, substance abuse disorder and/or developmental disabilities is preferred. Bilingual Spanish/English is preferred. Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 407-007-0200 to 407-007-0370. Must possess a valid Oregon or Washington Driver's license, maintain an acceptable driving record, and be insurable for client service purposes and for travel between business offices, meetings and/or trainings. What you'll do: The following list represents the essential responsibilities (functions) of the position. It does not, however, represent all of the duties the position may be asked to perform: Provide service eligibility screening and coordination to assigned clients in accordance with Agency protocols and scope of position. Deliver client communication relating to prescription renewals, current illnesses, chronic conditions, and health-related information and education. Provide basic client education and information about follow-up care at the conclusion of client's visit. Facilitate booking of appointments and adjusting of appointment times; ensure, wherever possible, that services are provided in accordance with client preference; provide appointment reminder calls to clients; maintain regular in-person or telephone contact with clients to encourage engagement. With the prescriber, participate in client medication management appointments at various locations. Verify, identify and record all medications being used by clients. Process and log incoming medications. Maintain a sufficient inventory to ensure adequate supplies. Perform other duties as directed by the Prescriber as relates to medications. Provide direct client care in support of assigned medical providers. Obtain information from outside agencies related to test orders. Document all pertinent information and actions in the client's electronic health record. Actively participate in joint case planning and coordination with internal multi-disciplinary team, and agency psychiatrists. Prepare client files; ensure that files are complete including psychiatric and medical assessments and treatment service plans. Regular and reliable attendance; timely and professional communication; confidentiality. Participate in all team and agency meetings, as directed. What we'll do: We recognize your value and will strive to keep you engaged and appreciated. The selected candidate will receive: Competitive salary, dependent on experience. 95% employer-paid comprehensive medical, dental, and vision coverage for employees only. Low deductible plans for family coverage through PEBB PERS Retirement Contribution 11 Holidays, including 1 floating holiday 10 vacation days a year for non-exempt employees 12 sick days a year Education reimbursement and loan forgiveness- HRSA! The hiring process: Application review Questionnaire (if additional information is needed) Panel Interview Possible second-round panel interview Conditional Offer DMV Record Review, if the position requires driving 10 Panel Drug Screen (Although recreational marijuana use is legal in the state of Oregon, you will not be considered for this position if you're unable to pass a pre-employment drug screening due to federal regulations.) Criminal History check through Orchards BCU Reference check Licensure Primary Source Verification MCCFL provides reasonable accommodations for qualified individuals with disabilities. To request accommodation in the recruitment or selection process, please contact human resources at ************ or email ************.

MDS Coordinator (RN) Schedule: Monday-Friday 8am-5pm Apply now at TeamAvamere.com The primary responsibility of this position is to complete the planning, scheduling and revising of the MDS, including the implementation of CAA's and Triggers At Avamere, we believe in taking care of our employees. We offer a comprehensive benefits package that includes: Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible. 401 (k) Plan: After 90 days of employment, with matching program. Paid Time Off (PTO): Accrue up to 4 weeks PTO per year, 6 holidays and accrued sick leave. EAP Canopy with unlimited telehealth mental health visits. Continuing Education and Higher Education Reimbursement. Generous employee referral bonus program. Flexible Spending Accounts & CERA: Medical FSA, Dependent Care FSA and CERA (Commuter Expense Reimbursement Account). Professional Development: Opportunities for growth and development within the company. Voluntary Benefits: Life insurance, disability coverage, supplemental hospital, accident and critical illness coverage, Legal Services, Pet Insurance, discount programs and more. Responsibilities Review patient care plans for appropriate goals, problems, approaches, and revisions based on nursing needs. Ensure all personnel involved in providing care to the patients are aware of their care plans. Schedule and facilitate care plan conferences. Monitor and guide the completion of PPS and OBRA assessments. Manage the Utilization Review (UR) process. Oversee MAR's treatment, flow sheets and physicians orders. Participate in facility surveys by authorized government agencies. Qualifications Must possess a nursing degree from an accredited college or university. Must possess a current, unencumbered, active license to practice as a registered nurse in this state. MDS Certification preferred. Knowledgeable and experienced in the RAI process, CAAs, RUG categories and MDS 3.0. Knowledgeable of nursing and medical practices and procedures, as well as laws, regulations and guidelines that pertain to nursing care facilities. Must chart nurses' notes in an informative and descriptive manner that reflects the care provided to the resident and resident's response to care. Experience with Electronic Medical Records and computer documentation systems. Maintain confidentiality of all resident care information in accordance with HIPAA guidelines. Must have active CPR/BLS certification Avamere is an Equal Opportunity Employer and participates in E-Verify #clinical95

The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **Essential Functions** + Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information + Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system + Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system. + Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes + Supports Providers and Care Managers in working at the top of their license. + Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams + Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers. + Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned. + Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers. + Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices **Skills** + Patient Care Coordination + Patient Information + Patient Support + Patient Advocacy + Patient Care Documentation + Computer Literacy + Referral Coordination + Healthcare Industry + Patient Care + Referrals **Qualifications** Minimum Qualifications + Experience in a customer service role requiring use of enterprise software systems. + Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring. + Demonstrated customer service and problem-solving skills. + Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills. + Demonstrated skills in diplomacy and discretion with excellent customer relations skills. Preferred Qualifications + One year of health care or customer service work experience. + A working knowledge of the healthcare industry, roles, and terminology. + Experience in a role that includes coaching and training others to use enterprise software or case management systems. **Physical Requirements:** **Physical Requirements** + Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. + Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Key Bank Tower **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.54 - $28.24 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.