Ambulatory care coordinator jobs in Elk Grove, CA - 46 jobs
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Ambulatory Care Coordinator
Intake Coordinator
Patient Care Coordinator
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Client Care Coordinator
Managed Care Coordinator
Health Care Coordinator
Care Coordinator (Bilingual Spanish, Medical Assistant, California)
Alignment Healthcare 4.7
Ambulatory care coordinator job in Sacramento, CA
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
Alignment Health is seeking an compassionate, customer service oriented, and organized, bilingual Spanish carecoordinator in California to join the remote Care Anywhere team. The CareCoordinator is responsible for supporting the Care Anywhere Program field providers, scheduling, outreach, and managing all carecoordination needs for high-risk members enrolled with the program. If you're looking for an opportunity to learn and grow, be part of a collaborative team, and make a difference in the lives of seniors - we're looking for YOU!
Individuals with front office medical assistant experience, experience supporting multiple providers, and high call volume experience are highly encouraged to apply.
Schedule: Mondays - Fridays
- Option 1: 8:00 AM - 5:00 PM Pacific Time (with 1-hour lunch)
- Option 2: 8:30 AM - 5:30 PM Pacific Time (with a 30- minute lunch) General Duties / Responsibilities
Manage (4) provider schedules to ensure schedules are filled.
Prepare charts for upcoming home visit appointments (check member eligibility, gather records needed by the provider prior to the home visit)
Conduct outreach for scheduling, appointment confirmation calls, wellness checks for high risk members, and to providers / pharmacies for member needs.
Handle inbound / outbound Call (60 - 80 calls / day)
Obtain medical records from provider offices, hospitals and skilled nursing facilities (SNF) and upload medical records to the electronic medical records (EMR).
Submit referral authorizations to independent physician association (IPA) / medical groups for specialty, durable medical equipment (DME), and home health (HH) services.
Coordinate lab orders, transportation for high-risk members.
Documentation via EMR for Inbound / Outbound calls.
Support short message service (SMS) and member outreach campaigns.
Assist nurse practitioner (NP) team with visit preparation needs
Appointment reminders to members
Assign members to NP in EHR
Provide needed documentation to NP for visits each day
Direct inbound calls from members / family related to medication refills
Assist with maintaining and updating members' records
Assist with mailing or faxing correspondence to primary care physicians (PCP), specialists, related to, as needed.
Attend Care Anywhere meetings / presentations and participates, as appropriate.
Recognize work-related problems and contributes to solutions.
Work with outside vendors to provide appropriate care needs for members
Job Requirements:
Experience:
Required: Minimum (1) year experience entering referrals and prior authorizations in a healthcare setting.
Preferred: 2 years' healthcare experience.
Education:
Required: High School Diploma or GED.
Preferred: Completion of medical assistant program from an accredited school of training
Training:
• Preferred: Medical Terminology
Specialized Skills:
• Required:
Able to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
Knowledge of ICD9 and CPT codes
Knowledge of Managed Care Plans
Able to type by 10-key touch minimum of 40 words per minute (WPM)
Proficient with Microsoft Outlook, Excel, Word
Effective written and verbal communication skills; able to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
Language Skills: Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Able to write routine reports and correspondence. Communicates effectively using good customer relations skills.
Mathematical Skills: Able to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Able to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Skills: Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
Bilingual English / Spanish required.
• Preferred:
Knowledge working in Athena
Licensure:
• Required: None
• Preferred:
Medical assistant certificate
Medical terminology certificate
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range: $41,472.00 - $62,208.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
$41.5k-62.2k yearly Auto-Apply 1d ago
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ECM Care Coordinator
Turning Point Community Programs 4.2
Ambulatory care coordinator job in West Sacramento, CA
Turning Point Community Programs is seeking a ECM CareCoordinator/LVN for our Enhanced Care Management (ECM) program in West Sacramento, CA. Turning Point Community Programs (TPCP) provides integrated, cost-effective mental health services, employment and housing for adults, children and their families that promote recovery, independence and self-sufficiency. We are committed to innovative and high quality services that assist adults and children with psychiatric, emotional and/or developmental disabilities in achieving their goals. Turning Point Community Programs (TPCP) has offered a path to mental health and recovery since 1976. We help people in our community every single day - creating a better space for all types of people in need. Join our mission of offering hope, respect and support to our clients on their journey to mental health and wellness.
GENERAL PURPOSE
Under the general supervision of the Program Director or designee, this position is responsible for assisting members in meeting their expressed goals while living in the community. Additional support in areas of medication management, housing, vocation, counseling and advocacy will be provided as needed.
DISTINGUISHING CHARACTERISTICS
This is an at-will direct service position within a program. The position is responsible for assisting and advocating for our members in all areas of treatment and help them apply for and receive services.
ESSENTIAL DUTIES AND RESPONSIBILITIES - (ILLUSTRATIVE ONLY)
The duties listed below are intended only as illustrations of the various types of work that could be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
Maintain a caseload of Managed Care Plan (MCP) Members
Serve as Enhanced Care Management (ECM) Point of Contact/ Lead Care Manager for the MCP Members
Work collaboratively with treatment team
Oversee provision of ECM services.
Engage and conduct in-person outreach with eligible MCP Members
Accompany MCP Member to office visits, as needed and according to MCP guidelines
Extend health promotion and self-management training
Arrange transportation
Connect MCP Member to other social services and supports needed
Educate MCP Members about MCP Member benefits, including crisis services, transportation services, etc.
Distribute health promotion materials
Offer services where the MCP Member lives, seeks care, or finds most easily accessible and within MCP guidelines
Advocate on behalf of MCP Members with health care professionals
Use motivational interviewing, trauma-informed care, and harm-reduction practices
Work with hospital staff on discharge plan
Monitor treatment adherence (including medication)
Contact MCP Member to schedule in-person visit with the contract provider.
Schedule: Monday - Friday, 8:00 am - 4:30 pm
Compensation: $30.00 - $35.15 per hour + Sign-on Bonus
Interested? Join us at our open interviews on Wednesdays from 2-4PM,
located at 10850 Gold Center Drive, Suite 325, Rancho Cordova, CA 95670
-or-
CLICK HERE TO APPLY NOW!
$30-35.2 hourly 60d+ ago
Choices Care Coordinator
Kenneth Young Center 3.9
Ambulatory care coordinator job in Elk Grove, CA
Kenneth Young Center is a 501(c)(3) not-for-profit dedicated to providing comprehensive outpatient behavioral health services to individuals of all walks of life. Located in the Northwest suburbs of Chicago, we offer a wide range of services including outpatient therapeutic care, recovery-oriented support, community prevention, LGBTQ+ outreach, older adult services, and crisis intervention. Our team welcomes and celebrates unique perspectives and represents the diversity and vitality of our local communities. Join our team to grow in your career while building stronger, healthier communities.
Ken neth Young Cen ter offers a robust ben e fit pack age that is high ly com pet i tive to the mar ket and offers all full-time employ ees the following:
403(b) plan with orga ni za tion al matching
Medical Insurance (Blue Cross and Blue Shield of Illi nois - BCBS)
Den tal (BCBS), and Vision Insur ance (BCBS) with low employee premiums
Long Term and Short Term Dis abil i ty (BCBS), no cost to employee
Flex i ble Spend ing Account (with annu al rollover)
Basic life insur ance (50k) paid for by the organization and option for addi tion al vol un tary cov er age for self, spouse, or depen dents (BCBS)
Incentive program with potential for quarterly bonuses
Opportunity for annual bonus and salary increase (discretionary based on annual KYC financial audit)
Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF)
To fur ther pro mote an active and healthy work/ life bal ance, KYC also offers a gen er ous amount of paid time off and staff holidays.
4 weeks of Paid Time Off (With increas es based on seniority)
8 Paid Orga ni za tion-Wide Hol i days
3 Per son al Float ing Hol i days annually
Job Scope: Choices Program CareCoordinator provides hospital and community based prescreening services to older adults and persons with disabilities to assure the appropriateness of referrals for skilled nursing facility placement and to provide seniors with information about their choices and options for community based care.
Primary Responsibilities
Conduct and complete pre and post screenings to determine the appropriate level of care in hospitals, skilled nursing and supported living facilities
Conduct and complete deinstitutionalization screenings
Conduct and complete assessments needed to implement DOA's or Title III services
According to HFS/IDOA processes complete appropriate entries in Assessment Pro/entering level 1 for SLP/community assessments.
Educate clients and their families on choices/options for care when appropriate
Establish and maintain a system for receiving referral information and scheduling prescreening appointments
Establish and maintain a system to provide hospital and nursing homes with necessary prescreening documentation to assure smooth transitions to care
Act as the liaison between hospital discharge planners, nursing home staff, clients and their families as necessary to facilitate care
Work cooperatively with other Choices CareCoordinators to assure coverage of hospital and community Nursing Home Prescreens
Work cooperatively with agency staff to maintain continuity of care for clients receiving multiple services
Interpret and communicate, at the service delivery level, Center policies and procedures.
Demonstrate knowledge of Choices documentation standards and capacity to meet documentation requirements.
Cooperate with the Supervisor of Compliance and Billing to assure timely and accurate billing
Participate in supervision as directed with the manager and in regular performance evaluations
Participate in staff development and training
Ensure client confidentiality in accordance with KYC policy and HIPAA requirements.
Work Environment
While performing the duties of this job, the employee regularly works in an office setting roughly 25% of the time.
A majority of the employee's time will be spent in the community (75%), driving to and from area nursing and supportive living facilities and occasionally client homes to perform screenings of the appropriateness of the living situation.
While in residential facilities and client homes the employee may be exposed to varying home conditions based on assigned caseload.
Travel
While performing the duties of this position, the employee travels by automobile about 75% of the time between hospitals and nursing facilities in the Northwest Suburbs.
Education and Experience
Bachelor's degree from an accredited college or university in social work, psychology or a related discipline
Previous experience in the provision of social services to older persons and/or persons with disabilities
DOA Community Care Program Certification preferred
Schedule
Exempt, Full-Time, 37.5 hour work week
Must have monthly weekend availability to cover required shifts.
Kenneth Young Center is an Equal Opportunity Employer
$41k-51k yearly est. 60d+ ago
Patient Care Coordinator-Elk Grove, CA
Sonova International
Ambulatory care coordinator job in Elk Grove, CA
Connect Hearing, part of AudioNova
9300 W. Stockton Blvd. Suite 103 Elk Grove, CA 95758
Current pay: $21.00-23.00 an hour + Sales Incentive Program!
Clinic Hours: Monday-Friday 8:30am-5:00pm
What We Offer:
401K with a Company Match
Medical, Dental, Vision Coverage
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
$21-23 hourly 1d ago
Patient Care Coordinator-Elk Grove, CA
Sonova
Ambulatory care coordinator job in Elk Grove, CA
Connect Hearing, part of AudioNova 9300 W. Stockton Blvd. Suite 103 Elk Grove, CA 95758 Current pay: $21.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match
* Medical, Dental, Vision Coverage
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$21-23 hourly 7d ago
Home Care Coordinator (RN,LVN)
Habitat Health
Ambulatory care coordinator job in Sacramento, CA
Job Description
At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly ("PACE") in collaboration with our leading healthcare partners, including Kaiser Permanente.
Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations.
Habitat Health is growing, and we're looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit ******************************
Role Scope:
We are looking for a Home CareCoordinator to ensure that personal and clinical home care needs are delivered to help our participants thrive. The Home CareCoordinator participates in the interdisciplinary team's assessment of needs and approval of services for each participant and activates internal and external resources to address those needs in the home setting.
Core Responsibilities & Expectations for the Role
Help create a suite of home services that keeps Participants safe in their home, a team culture that cares and creates joy, and an environment where all participants and team members belong.
Continue to raise the bar. Constructively seek and share feedback and help us implement changes in order to improve clinical outcomes and experience for participants.
Exhibit and honor Habitat's values.
Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals
Communicate with participants via telephone, and provide effective communication with nursing therapy, aides, social services, and physicians, regarding changes in participant/staff schedule, test results, etc.
In collaboration with Home Care Services staff, track and monitor home care and hour scheduling
In coordination with the growth team, help evaluate whether prospective participants' home care needs can be met via the program
Assist with staffing/scheduling activities, soliciting, and input from managers
Participate in end-of-life care, coordination, and support
Performs related duties as assigned.
Required Qualifications:
Three (3) years of relevant professional experience such as home care, primary care, experience with an elderly population
Bachelor's Degree in a related field (e.g. nursing, gerontology, healthcare management)
Minimum of three (3) years of case management in a clinical or home setting with a frail or elderly population, or home care administration experience.
Proof of valid CA driver's license, personal transportation, good driving record and auto insurance as required by State law. (if applicable).
Preferred Qualifications:
Healthcare/clinical Licensure (e.g. LVN, RN, SW)
Bilingual: Spanish/Mandarin/Cantonese preferred.
A state issued driver's license, personal transportation, and auto insurance as required by law.
Location:
Sacramento, CA (Onsite)
Compensation:
We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $29-$42 hourly. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location.
How Habitat Health supports you:
Medical, Dental, and Vision plans with competitive coverage for employees and dependents
Health Savings Account with employer contribution
Flexible Spending Account
12 weeks of fully paid Parental Leave for birthing and non-birthing parents
401k with match
CME and License Reimbursements for clinical team members
Short and Long Term Disability
Voluntary Life Insurance
Paid Vacation Time
Paid Sick Time
10 company holidays
Employee Assistance Program with access to mental health programs, legal and financial support, and much more!
Vaccination Policy, including COVID-19
At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe and essential requirement of this role. Requests for reasonable accommodation due to an applicant's disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment
Our Commitment to Diversity, Equity, and Inclusion:
Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law.
Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at *************************.
E-Verify Participation Notice
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can
take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Beware of Scams and Fraud
Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the 'Rip-offs and Imposter Scams' option: *******************************
$29-42 hourly Easy Apply 29d ago
Patient Care Coordinator
Smile Brands 4.6
Ambulatory care coordinator job in Sacramento, CA
As a Patient CareCoordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Mon 8-5pm,Tues 10-7pm, Wed 8-5pm, Thrs 8-5pm
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$20.00
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$37k-46k yearly est. Auto-Apply 6d ago
Family Care Coordinator - Sacramento
DCI Donor Services 3.6
Ambulatory care coordinator job in West Sacramento, CA
Job Description
Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family CareCoordinator, will work with organ donor families, hospital personnel, physicians, and other team members from SDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in the Sacramento area. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must.
COMPANY OVERVIEW AND MISSION
Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California - and is a member of the DCI Donor Services family.
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion.
Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation.
Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure.
Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process.
Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary.
Visually assesses donors, interpret charts, document information and communicate findings.
Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary.
Provides education to hospital staff regarding authorization, family care process and donation process.
Responsibilities may be affected by increased donor activity. Performs other duties as assigned.
The Family CareCoordinator will work 15 days per month and 24 hour on-call shifts.
The ideal candidate will have:
A bachelor's degree
2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention
Knowledge of medical and legal principles of authorization, donor evaluation, and management.
Exceptional teamwork, communication, and conflict management skills.
Valid Driver's license with ability to pass MVR underwriting requirements
We offer a competitive compensation package including:
Up to 184 hours (22, 8-hour days) of PTO your first year
Up to 72 hours (9, 8-hour days) of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$30k-38k yearly est. 24d ago
Patient Care Coordinator
Advanced Medaesthetic Partners
Ambulatory care coordinator job in Sacramento, CA
AMP California, P.C. - DBA Destination Aesthetics
Patient CareCoordinator
Compensation: $20-$23 Hourly | AMP Rewards & Beauty Budget
Location: Primarily Sacramento location, but will be expected to work at all 5 locations on a weekly basis| Full-Time
About Us
AMP California, P.C. - DBA Destination Aesthetics, a partner of Advanced MedAesthetic Partners (AMP), is a leading provider of aesthetic and wellness services. We deliver exceptional patient care in a supportive, rejuvenating environment and stay at the forefront of innovative treatments while maintaining the highest standards of safety and satisfaction. We are committed to creating a supportive and inclusive culture where people are empowered to do their best work and grow both personally and professionally. We've built a culture where talent is nurtured, ideas are executed, and impact is measured
Position Overview
We're seeking a skilled Aesthetic Injector to join our growing team at our AMP California, P.C. - DBA Destination Aesthetics. The ideal candidate is passionate about delivering safe, personalized treatments while upholding the highest standards of patient care, compliance, and professionalism.
This role offers competitive pay, full benefits, and ongoing training opportunities-all within a collaborative, growth-focused culture.
What You'll Do
Greet and serve as the first point of contact for all patients
Support providers by ensuring chart documentation is complete and patient flow is smooth
Manage check-out, collect payments, apply rewards (Alle, Aspire, Xperience), and review visit summaries
Schedule appointments, answer calls, and conduct patient outreach
Educate patients on services, promotions, rewards, and financing options
Build strong patient relationships that promote loyalty and repeat visits
Contribute to re-engagement and retention strategies
If you're ready to build a career in aesthetics while making a meaningful impact on patients and team members alike, we'd love to hear from you.
Qualifications
Compensation & Perks
At Destination Aesthetics, we go beyond competitive pay by offering benefits and perks designed to support you both inside and outside of work:
Health & Wellness - comprehensive medical, dental, and vision coverage to keep you feeling your best
Future Security - retirement savings with employer contributions, plus life insurance and disability coverage
Beauty Budget - enjoy exclusive employee perks on treatments, products, and services, with allowances that grow each year
Career Growth - continuing education allowances, national training opportunities, and mentorship from industry leaders
Community & Recognition - access to AMP's network of injectors and KOLs, plus recognition programs that celebrate your achievements
Recharge Time - flexible PTO and holiday closures to support balance and well-being
Shared Success - profit-sharing opportunities for eligible management and support staff
Our Culture
Culture isn't just the way we work, connect, and succeed together. We've built an environment where:
Teamwork comes first. You'll be surrounded by supportive, motivated teammates who want to see you succeed.
Growth is constant. Whether it's career advancement, new skills, or personal development, we'll give you the tools to keep evolving.
Community matters. Inside our clinics and beyond, we're committed to creating a space that's inclusive, welcoming, and built on trust.
Celebrations are part of the journey. From AMP Rewards to team wins, we take time to recognize and cheer each other on.
Driven by Values
Leadership - Lead the Way
Excellence - Be the Wow
Growth - Pursue Growth
Integrity - Be Honest
Community - Cultivate Community
Here, you're not just part of a workplace, you're a part of a family that's passionate about patient care, innovation, and making each day meaningful.
Work Environment
This role is based in a medical spa/clinical environment focused on safety, confidentiality, and superior service. Evening or weekend shifts may be required based on patient demand. Occasional travel for training or professional development may also be required.
Equal Employment Opportunity Statement
Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status protected by law
$20-23 hourly 16d ago
Intake Coordinator
First Call Hospice 4.0
Ambulatory care coordinator job in Citrus Heights, CA
So, you like working with a creative, dynamic team and making a difference? Sometimes the grass is greener!
The mission of First Call Hospice, a locally owned agency founded in 1993, is to provide individualized quality hospice care to meet the unique needs of patients with a limited life expectancy. The primary goal of First Call Hospice is to enhance the quality of life when the quantity of life is limited.
When you join First Call Hospice Team, we will
Offer an extensive orientation, tailored to your needs.
Have 401K available to all full time employees with profit sharing.
First Call Hospice is growing and looking for experienced, compassionate Intake Coordinator to join our team!
Job Description
The Intake Coordinator is responsible for managing the patient intake process, including communicating directly with patients and families, data entry, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, participating in a daily intake stand up meeting, monitoring portals and managing the insurance verification and authorization processes.
DUTIES & RESPONSIBILITIES
Monitors partner portals for incoming referrals.
Carries out daily patient referral and intake operations including implementation and execution of intake best practices.
Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements.
Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.
Establishes and maintains positive working relationships with current and potential referral sources.
Ensures seamless transition of patients to hospice care by providing direct oversight of patient education and preparation for hospice care, plan of care initiation, and coordination of care with multiple service providers.
Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes.
Assists the Executive Director/Administrator in the preparation of an annual budget for the intake department and monitors allocation of resources according to budgetary limitations.
Maintains comprehensive working knowledge of Hospice contractual relationships and ensures that patients are admitted according to contract provisions.
Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by First Call Hospice
Requirements
The Intake Coordinator must have healthcare experience, preferably in referrals/intake in a home health or hospice environment.
Demonstrates good communication, negotiation, and public relations skills.
Demonstrates autonomy, assertiveness, flexibility and cooperation in performing job responsibilities.
Pay: $20.00 - $28.00 per hour
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
$20-28 hourly Auto-Apply 18d ago
Care Coordinator
Sierra Health and Wellness 4.1
Ambulatory care coordinator job in Concord, CA
CareCoordinator - SUD Counselor
Sierra Health and Wellness
use evidence-based methods to accomplish the restoration of families, relationships, and self-worth. By transforming the character, we give life back to the people who have lost it through substance abuse and mental health issues.
The CareCoordinator are integral in helping our clients achieve their goals. Our Concord inpatient facility houses 29 clients who receive specialized and personal care from our staff. Our newly remodeled location offers amenities to both our clients and staff.
Positions available :
Full-time:
Dates & Times are subject to change
Tuesday- Saturday 8:30am-5:00pm
Benefits For Full-Time Employees:
Competitive pay
10 days paid vacation
5 holidays/ 5 sick days per year
Medical, Dental, and Vision benefits with NO monthly premium for employee
401K with a company match of up to 3%
Employer paid accident & life Insurance
Duties and Responsibilities:
The SUD Counselor is responsible for assessing and monitoring client's behaviors while in treatment for chemical and alcohol abuse and dependency. Generally, your job is to assess your clients' immediate and long-term needs, and develop a treatment plan to reduce or eliminate any substance abuse or criminal thinking. Your job may consist of making referral appointments to meet mental health or medical needs; work with the Job developer to build your client's employability or start the process for SSI depending on your clients' needs and capabilities. The SUD Counselor is responsible for documenting client behavior in group participation and counseling. Counselors will also be providing crisis management and counseling services while also running group therapies and education for the clients and family/significant others in a therapeutic setting. Other job duties include caring for client's emotional needs and coordinating treatment and discharge planning.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Provide assessment and participate in the treatment planning with clients.
Review client chart for completion of all paperwork with appropriate signatures; completing weekly audits each Friday.
Facilitate discharge planning and community outreach.
Respond well to emergencies and initiate action as required.
Record noteworthy events involving client's activities in the daily record.
Respond to client complaints in an efficient and timely manner.
Check for completion of client orientation by support staff.
Contact family immediately and set up a schedule of communication for the remainder of treatment if desired by the client.
Meet with clients individually twice a week at minimum.
Complete notes for every group and interaction.
Attend and participate in staff meetings and trainings.
Required education and experience:
Must possess a High School diploma or a GED.
Certification as a Drug and Alcohol Counselor by a California Regulatory Agency.
Candidate must have at minimum one-year of experience in Drug and Alcohol counseling.
Familiar with HIPAA/client confidential and personal rights.
Possess a valid License and/or certification in drug and alcohol counseling through an approved Department of Health Care licensing board.
Current CPR and First Aid certification.
Valid Driver's License and insurable under Sierra Health and Wellness Centers automobile insurance policy.
Preferred education and experience:
Two to five years of experience in drug and alcohol counseling
Bachelor's degree in a related field.
Sierra Health and Wellness
is a California network of leading behavioral health and rehab centers for adults and families who suffer from addiction to alcohol, opiates, amphetamines and other addictive substances.
Sierra Health and Wellness
is an Equal Opportunity Employer that does not discriminate against applicants, employees or clients on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, veteran status or any other category protected by the law, or patients' decisions regarding advance directives. Not all services are available at all offices.
********************************************
The posted pay range is a reasonable estimate that the organization believes in good faith it may pay for this particular job based on the circumstances at the time of posting. This pay range is not a promise of a particular wage. Pay may consider several factors including but not limited to internal equity, experience, specialty, training, hours/shifts worked, business need, and education. Pay ranges may be adjusted in the future depending upon many factors including business needs.
Hourly: $29.00 - $35.00
PM21
ID26
$29-35 hourly 6d ago
Intake Coordinator - Law Office Receptionist
York Law Corporation 4.6
Ambulatory care coordinator job in Sacramento, CA
Job Description
Job Title: Intake Coordinator - Law Office Receptionist
As an Intake Coordinator (Receptionist), you will play a vital role in providing exceptional customer service to clients while efficiently managing the intake process. You will serve as the first point of contact for individuals seeking legal assistance for elder abuse cases, ensuring their needs are met with empathy and professionalism. This position requires strong communication skills, attention to detail, and a compassionate demeanor. Bilingual in English and Spanish.
Responsibilities:
Client Intake:
Greet clients and visitors warmly as they enter the office.
Conduct initial screenings to determine the nature of their legal inquiry regarding elder abuse.
Collect essential information from clients and accurately input data into the firm's case management system.
Schedule appointments for potential clients with attorneys or intake specialists.
Communication:
Answer incoming phone calls, emails, and inquiries promptly and courteously.
Provide information about the firm's services and procedures to prospective clients.
Effectively communicate with clients, attorneys, and staff members to ensure smooth intake processes.
Documentation and Record-keeping:
Maintain accurate and organized client records and intake documentation.
Assist in the preparation of intake packets, forms, and correspondence.
Ensure compliance with confidentiality and data protection policies.
Administrative Support:
Assist in general administrative tasks such as filing, copying, scanning, and faxing documents.
Familiar with Document Management Systems and experience with digitally saving legal documents under a structured legal case management system.
Manage office supplies and ensure reception area cleanliness.
Collaborate with other administrative staff to support firm-wide operations as needed.
Client Relations:
Establish and maintain positive relationships with clients, demonstrating empathy, patience, and professionalism.
Listen attentively to clients' concerns and convey their needs to appropriate staff members.
Uphold the firm's commitment to providing high-quality service and support to elder abuse plaintiffs.
Qualifications:
Previous experience with multi-line phones and front desk reception work (minimum one year).
Previous experience in a law office or the legal industry is highly preferred.
Familiarity with legal terminology and procedures is preferred.
Excellent communication and interpersonal skills, with a compassionate and empathetic approach.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite (Excel, Word, Adobe, Outlook, Teams) and basic computer literacy.
Ability to multitask and prioritize tasks in a fast-paced environment.
Sensitivity to the issues faced by elder abuse victims and their families.
Bilingual in English and Spanish
Education:
High school diploma or equivalent required.
Some college or an AA is preferred. Additional certification or training in office administration or customer service is advantageous.
Work Environment: This position operates in a professional office environment. Regular working hours are Monday-Friday, 8-5, and may include evenings or weekends based on firm needs.
Pay: $21- $23 DOE (Hourly, Non-exempt)
$21-23 hourly 15d ago
Client Care Coordinator
Skinspirit 4.0
Ambulatory care coordinator job in Clay, CA
Department
Administrative
Employment Type
Full Time
Location
Del Mar
Workplace type
Onsite
Compensation
$20.00 - $28.00 / hour
What You Will Do What You Will Bring Benefits About SkinSpirit SkinSpirit Skincare Clinic and Spa is the ultimate destination for all your skin and body care needs. With clinics spanning from Arizona to New York and throughout the country, there's a location near you! As a leading skincare destination and medical spa, they offer a wide range of services to help you look and feel your best. Their services include injectables like Botox, Dysport, and dermal fillers, as well as cutting-edge treatments like Ultherapy and laser resurfacing. They also offer body contouring treatments such as CoolSculpting and Venus Legacy, to help sculpt and tone your body. Not only do they provide exceptional services, but SkinSpirit also offers a curated selection of medical-grade products to elevate your at-home skincare routine. With brands like SkinCeuticals, SkinMedica, and Jan Marini, you can trust that you're getting the highest quality products. Whether you're looking for a facial, chemical peel, or laser hair removal, SkinSpirit has you covered. Their team of experts is dedicated to helping you achieve your skincare goals. Visit their website or book an appointment to experience the SkinSpirit difference for yourself.
$20-28 hourly 15d ago
Home Health Intake Coordinator
Medicalone Health LLC
Ambulatory care coordinator job in Antioch, CA
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
About the Role: The Home Health Intake Coordinator at MedicalOne Health LLC plays a crucial role in ensuring seamless patient admissions and carecoordination. Join our dedicated team in Antioch, CA, and help us provide exceptional home health services that enhance the quality of life for our patients.
Responsibilities:
Manage incoming patient referrals and coordinate intake processes.
Conduct initial patient assessments and gather necessary documentation.
Collaborate with healthcare providers to ensure smooth transitions of care.
Maintain accurate patient records and update databases as needed.
Communicate effectively with patients and families regarding services and options.
Assist in scheduling home health visits and coordinating with field staff.
Ensure compliance with regulatory requirements and company policies.
Provide exceptional customer service and support to patients and caregivers.
Requirements:
Previous experience in healthcare or home health intake coordination preferred.
Strong organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Proficient in electronic health records (EHR) and data entry. Experience with electronic medical record (EMR) systems (e.g., Kinnser)
Ability to work independently and as part of a team.
Knowledge of healthcare regulations and compliance standards.
Compassionate demeanor and a commitment to patient care.
High school diploma required; relevant certifications are a plus.
About Us:
MedicalOne Health LLC has been serving the Antioch community for over a decade, providing high-quality home health services with compassion and dedication. Our patients love us for our personalized care, and our employees appreciate a supportive work environment that encourages growth and teamwork.
$36k-53k yearly est. 7d ago
Intake Coordinator Home Health
All Care Rehab 3.8
Ambulatory care coordinator job in Clay, CA
Home Health Links is a tech forward company that serves as a liaison between healthcare providers and leading home health agencies. We ensure patients receive timely, high-quality care by managing referrals, coordinating staffing, and fostering strong relationships across the healthcare continuum.
Job Description
As a Home Health Intake Coordinator, you'll serve as the key liaison between healthcare providers and home health agencies within your assigned territory.
This role blends relationship management, operational coordination, and business development - perfect for someone who enjoys both structured office time and time in the field. You'll split your time between working on-site and traveling (approximately 25%) to visit local providers and partner agencies.
Responsibilities:
* Build and maintain relationships with referral sources to drive home health referrals.
* Educate providers about Home Health Links' services and coordinate ongoing communication.
* Collaborate with licensed clinicians (PT, OT, ST, RN) to ensure timely staffing and visit compliance.
* Supervise and support Provider Support staff.
* Assist with interviewing, onboarding, and managing field clinicians in your territory.
* Track referral trends and operational performance; report progress to management.
Why Join Us:
* Flexible on-site location: Choose from our LA-area offices in Cerritos, Long Beach, Huntington Park, or Covina.
* Mileage reimbursement in accordance with California Labor Code 2802.
* Impactful work: Make a difference in patient care without direct clinical duties.
* Career growth: Opportunities for advancement within a fast-growing, mission-driven company.
* Tech-driven environment: Work with a modern, innovative healthcare organization.
* Collaborative culture: Partner with clinicians and healthcare leaders across the continuum of care.
Qualifications
* 3+ years of experience in home health/staffing agency is required
* Excellent communication, relationship-building, and organizational skills.
* Knowledge of home health operations and compliance standards.
* Tech-savvy and comfortable using CRMs, scheduling systems, and digital tools.
* Valid driver's license and reliable personal vehicle (travel up to 25%).
Compensation is commensurate with experience, with an annual salary range of $50,000-$55,000, plus a bonus of up to 15% of annual compensation based on achievement of key performance indicators (KPIs).
Additional Information
Travel required: Approximately up to 25% of the time, with mileage reimbursement in accordance with California Labor Code 2802.
All your information will be kept confidential according to EEO guidelines.
All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$50k-55k yearly 49d ago
Part Time Intake Coordinator
Summit BHC 4.1
Ambulatory care coordinator job in Fair Oaks, CA
Part Time Intake Coordinator | Fair Oaks Recovery Center | Sacramento, California
About the Job:
PURPOSE STATEMENT: The Intake Coordinator is responsible for establishing and maintaining a first- impressions environment at the facility front desk. Duties include phone triage, addressing requests for services and performing client call backs and documents all call activities. Answers inquiry calls about facility services and availability, performs pre-registration, verifies insurance eligibility, and coordinates with the insurance company. Facilitates assessment and/or intake to facility services when appropriate. Provides administrative support to the department of admissions, ensuring the quality of service to clients and their families.
Compensation: $20+/hr
Schedule: Fri-Mon - Fri & Mon 8 hour shifts; Sat & Sun 3-5 hour shifts
Roles and Responsibilities:
Conducts pre-admission assessments. Completes admission pre-certification as needed.
Interviews client, family members and/or collateral sources to assure intake criteria are met. Reviews prospective admissions against approved admission criteria, policies, and procedures.
Generates, guides, and leads independent discussions with referral sources for client support, conflict resolution and business development with other treatment and healthcare professionals,
Responds and reacts to the needs of referred clients.
Assesses family needs for mediation, sober escort and intervention and determines which professional resources are most appropriate to contact based on information gathered.
Decides which Interventionist and facility to recommend, the dates, and the travel.
Works closely with other department as well as external parties to ensure the timely admission of clients.
Documents daily all activities, contacts, appointments, and events in the designated Customer Relationship Management system. Maintains all the documentation involved with the admissions process.
Completes insurance verifications for all clients per CBO guidelines on all private insurance admissions.
Screens calls from referrals and sets up transportation for admission.
Maintains a waiting list for admissions and stays in contact with potential candidates to facilitate admissions.
Greets and assists clients, visitors and staff at the front office.
Oversees the traffic flow and incidents in the lobby area.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High School Diploma or equivalent required. Bachelor's Degree in social work, psychology, counseling, or other related field of study preferred.
One or more years' experience in healthcare admissions preferred. Preferably in the mental health or substance use disorder field.
Experience in client assessment, referral, treatment planning and communication with external review organizations or comparable entities.
Knowledge of community resources.
Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
CPR certification and de-escalation training required (training available upon hire and offered by facility).
First aid may be required based on state or facility requirements.
SUPERVISORY REQUIREMENTS:
This position is an Individual Contributor.
Why Fair Oaks Recovery Center?Fair Oaks Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Fair Oaks Recovery Center is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
$20 hourly Auto-Apply 6d ago
DHS/OTL - Program Intake Coordinator
Volunteers of America Northern California & Northern Nevada 4.0
Ambulatory care coordinator job in Mather, CA
WHO WE ARE: We are more than a nonprofit organization. We are a ministry of service that includes nearly 400 paid, professional employees dedicated to helping those in need to rebuild their lives and reach their full potential. Founded locally in 1911, the Northern California & Northern Nevada affiliate of Volunteers of America (VOA-NCNN) is one of the largest providers of social services in the region, operating more than 40 programs including housing, employment services, substance abuse, and recovery services to families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night.
OUR MISSION: To change individual lives, instill hope, increase self-worth and facilitate independence through quality housing, employment, and related supportive services. Volunteers of America Northern California & Northern Nevada inspires self-sufficiency, dignity, and hope by providing critical health and human services to thousands of vulnerable individuals and families across Northern California & Northern Nevada.
PROGRAM AND LOCATION: VOA, a Certified Great Place to Work, Family Services is recruiting a full-time Program Intake Coordinator to work on the Options Transitional Living team. VOA's Family Services is a transitional housing program for homeless families. Our transitional housing program for women and children provides homeless families a safe environment for their children and themselves to live while they seek permanent housing and employment. Services include individual and group counseling by dedicated case managers, life-skills and parenting classes, and referrals for permanent housing. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, health, dental, vision, life, and short-term disability insurance coverage.
Responsibilities
POSITION SUMMARY:
This position provides direct support to the Program Director, coordinates client intake and referrals, and performs clerical duties for Sober Living Environments (SLE), Department of Health Services (DHS), and Perinatal Substance Abuse Block Grant (SABG) family programs. In addition, this position will have responsibility for compiling data for case management, collection of client fees, software management, coordinating daily activities of all clerical needs, meeting arrangements, and interaction with outside services providers including but not limited to County DHA, County CPS, SLEs, residential treatment facilities, school district homeless liaisons, and 211 direct referrals.
OJECTIVES/ACTIVITIES:
1. Coordinate client intake and referral process which includes but is not limited to sending out eligibility requirements, reviewing information for eligibility, following up with program applicants, and scheduling in-person screening appointments with Case Managers
2. Prepare monthly billing reports for the County, including internal spreadsheets and SmartCare entries.
3. Set up and maintain client records, including move-ins and move-outs, in databases including but not limited to Credible, SmartCare, HMIS and OneSite Leasing. Enter client information and upload required documents into HMIS.
4. Ensure unit readiness in partnership with support staff.
5. Calculate savings fees for clients with income, collect fees and enter information into OneSite Leasing and scan payments for mobile deposit. Prepare monthly banking reconciliation reports to ensure accuracy of entries and deposits.
6. Process saving refunds for clients upon program exit.
7. Update spreadsheet and distribute weekly occupancy reports to County, VOA COO, and Program Director.
8. Disseminate monthly health and safety materials, schedule drills, and track staff compliance.
9. Provide required documentation for client status update to Sacramento County.
10. Perform clerical activities including reception duties and answering telephone.
11. Establish and maintain files.
12. Maintain office equipment and arrange for repair when necessary.
13. Order supplies as needed.
14. Participate in VOA and outside training.
15. Perform other reasonably related duties as assigned by Director.
Qualifications
EQUIVALENT EDUCATION AND EXPERIENCE
This position requires a high school diploma. Must have proficiency in Microsoft Office Suite. Ability to learn and utilize various databases. Prior experience using SmartCare, Credible, HMIS, and/or OneSite Leasing is preferred. The position requires demonstrated ability in record keeping, strong communication skills, both verbal and written. Must be able to work independently while being able to work as a team member. Must have a basic understanding of severe mental health, physical health, and substance use issues and symptoms. It requires general knowledge of issues and challenges unique to homelessness, substance abuse, mental health, young adults, minorities, and persons with disabilities. Ability to provide a kind and welcoming environment to all visitors and a professional demeanor. Experience in social service programs is preferred. CPR and First Aid training must be obtained within 90 days of employment and re-certification as necessary. T.B. testing must be done annually.
SPECIFIC SKILLS REQUIRED:
Excellent verbal and written communication skills
Strong organizational and project management skills
Ability to use office equipment operations such as copiers, printers, fax machines and other equipment to perform job duties.
Ability to de-escalate crisis situations and assist residents and staff in emergency situations
Analytical and decision-making ability
PHYSICAL REQUIREMENTS:
Lift and move up to 25 pounds
Physically able to safely maneuver weight distribution of a client in an emergency situation
Stand, walk, bend, stoop and sit frequently
Kneel occasionally
Pay Range USD $25.65 - USD $25.65 /Hr.
$25.7 hourly Auto-Apply 12d ago
Care Coordinator (Bilingual Spanish, Medical Assistant, California)
Alignment Healthcare 4.7
Ambulatory care coordinator job in Yolo, CA
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
Alignment Health is seeking an compassionate, customer service oriented, and organized, bilingual Spanish carecoordinator in California to join the remote Care Anywhere team. The CareCoordinator is responsible for supporting the Care Anywhere Program field providers, scheduling, outreach, and managing all carecoordination needs for high-risk members enrolled with the program. If you're looking for an opportunity to learn and grow, be part of a collaborative team, and make a difference in the lives of seniors - we're looking for YOU!
Individuals with front office medical assistant experience, experience supporting multiple providers, and high call volume experience are highly encouraged to apply.
Schedule: Mondays - Fridays
- Option 1: 8:00 AM - 5:00 PM Pacific Time (with 1-hour lunch)
- Option 2: 8:30 AM - 5:30 PM Pacific Time (with a 30- minute lunch) General Duties / Responsibilities
Manage (4) provider schedules to ensure schedules are filled.
Prepare charts for upcoming home visit appointments (check member eligibility, gather records needed by the provider prior to the home visit)
Conduct outreach for scheduling, appointment confirmation calls, wellness checks for high risk members, and to providers / pharmacies for member needs.
Handle inbound / outbound Call (60 - 80 calls / day)
Obtain medical records from provider offices, hospitals and skilled nursing facilities (SNF) and upload medical records to the electronic medical records (EMR).
Submit referral authorizations to independent physician association (IPA) / medical groups for specialty, durable medical equipment (DME), and home health (HH) services.
Coordinate lab orders, transportation for high-risk members.
Documentation via EMR for Inbound / Outbound calls.
Support short message service (SMS) and member outreach campaigns.
Assist nurse practitioner (NP) team with visit preparation needs
Appointment reminders to members
Assign members to NP in EHR
Provide needed documentation to NP for visits each day
Direct inbound calls from members / family related to medication refills
Assist with maintaining and updating members' records
Assist with mailing or faxing correspondence to primary care physicians (PCP), specialists, related to, as needed.
Attend Care Anywhere meetings / presentations and participates, as appropriate.
Recognize work-related problems and contributes to solutions.
Work with outside vendors to provide appropriate care needs for members
Job Requirements:
Experience:
Required: Minimum (1) year experience entering referrals and prior authorizations in a healthcare setting.
Preferred: 2 years' healthcare experience.
Education:
Required: High School Diploma or GED.
Preferred: Completion of medical assistant program from an accredited school of training
Training:
• Preferred: Medical Terminology
Specialized Skills:
• Required:
Able to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
Knowledge of ICD9 and CPT codes
Knowledge of Managed Care Plans
Able to type by 10-key touch minimum of 40 words per minute (WPM)
Proficient with Microsoft Outlook, Excel, Word
Effective written and verbal communication skills; able to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
Language Skills: Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Able to write routine reports and correspondence. Communicates effectively using good customer relations skills.
Mathematical Skills: Able to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Able to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Skills: Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
Bilingual English / Spanish required.
• Preferred:
Knowledge working in Athena
Licensure:
• Required: None
• Preferred:
Medical assistant certificate
Medical terminology certificate
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range: $41,472.00 - $62,208.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
$41.5k-62.2k yearly Auto-Apply 1d ago
Home Care Coordinator
Habitat Health
Ambulatory care coordinator job in Sacramento, CA
At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente.
Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations.
Habitat Health is growing, and we're looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit ******************************
Role Scope:
We are looking for a Home CareCoordinator to ensure that personal and clinical home care needs are delivered to help our participants thrive. The Home CareCoordinator participates in the interdisciplinary team's assessment of needs and approval of services for each participant and activates internal and external resources to address those needs in the home setting.
Core Responsibilities & Expectations for the Role
Help create a suite of home services that keeps Participants safe in their home, a team culture that cares and creates joy, and an environment where all participants and team members belong.
Continue to raise the bar. Constructively seek and share feedback and help us implement changes in order to improve clinical outcomes and experience for participants.
Exhibit and honor Habitat's values.
Complete assessments in participants' homes, including home access and egress, ability to perform Activities of Daily Living (ADLs) in the home environment, need for assistive devices, ability to summon immediate emergency assistance, relationship with co-habitants and neighbors.
In collaboration with Home Care Services staff, track and monitor home care schedules and services, and manage daily home care operational issues, including scheduling, hour titration follow through, caregivercoordination, and participant engagement.
Attend and participate in interdisciplinary team meetings and contribute to participant care planning to ensure home care services align with participant needs and center level priorities.
Perform home safety evaluations and ensure proper expectations and safety for home care staff
Participate in end-of-life care, coordination, and support
Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals
Communicate with participants via telephone or in-person, and provide effective communication with Interdisciplinary Team, including nurses, physical therapists, occupational therapists, personal care aides, social services, physicians, and other care team members, regarding changes in participant/staff schedule, test results, etc.
Coordinate day‑to‑day home care vendor activities, ensuring timely communication, issue follow‑through, and operational alignment with center‑level workflows.
Performs related duties as assigned.
Required Qualifications:
Strong interpersonal communication skills and demonstrated ability to build rapport, navigate resistance, and lead sensitive participant conversations
Demonstrates ability to use motivational interviewing, trust‑building techniques, and clear expectation‑setting to support acceptance of clinically appropriate home care hours and care recommendations.
Two (2) years of relevant professional experience such as home care, primary care, and experience with an elderly population.
Proof of valid CA driver's license, personal transportation, good driving record and auto insurance as required by State law.
Preferred Qualifications:
Two (2) years of case management experience in a clinical or home setting with frail or elderly populations, or home care administration experience
Relevant professional experience preferred, including home care, primary care, or work with elderly populations
Bilingual: Spanish/Mandarin/Cantonese preferred.
Nice to have:
Clinically licensed in CA (LVN, RN)
Location:
Sacramento, CA (Onsite)
80% of role responsibility is in the community, specifically in participant homes. Must be willing to travel. Costs incurred with work travel are subject to our Reimbursement Policy.
Compensation:
We take into account an individual's qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected hourly range for this position is $29.00 - $36.00 per hour. The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location.
How Habitat Health supports you:
Medical, Dental, and Vision plans with competitive coverage for employees and dependents
Health Savings Account with employer contribution
Flexible Spending Account
12 weeks of fully paid Parental Leave for birthing and non-birthing parents
401k with match
CME and License Reimbursements for clinical team members
Short and Long Term Disability
Voluntary Life Insurance
Paid Vacation Time
Paid Sick Time
10 company holidays
Employee Assistance Program with access to mental health programs, legal and financial support, and much more!
Vaccination Policy, including COVID-19
At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe and essential requirement of this role. Requests for reasonable accommodation due to an applicant's disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment
Our Commitment to Diversity, Equity, and Inclusion:
Habitat Health is an Equal Opportunity employer and committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law.
Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at *************************.
E-Verify Participation Notice
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can
take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Beware of Scams and Fraud
Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams' option: *******************************
$29-36 hourly Auto-Apply 1d ago
Client Care Coordinator
Skinspirit 4.0
Ambulatory care coordinator job in Clay, CA
Department
Administrative
Employment Type
Full Time
Location
Palo Alto
Workplace type
Onsite
Compensation
$20.00 - $28.00 / hour
What You Will Do What You Will Bring Benefits About SkinSpirit SkinSpirit Skincare Clinic and Spa is the ultimate destination for all your skin and body care needs. With clinics spanning from Arizona to New York and throughout the country, there's a location near you! As a leading skincare destination and medical spa, they offer a wide range of services to help you look and feel your best. Their services include injectables like Botox, Dysport, and dermal fillers, as well as cutting-edge treatments like Ultherapy and laser resurfacing. They also offer body contouring treatments such as CoolSculpting and Venus Legacy, to help sculpt and tone your body. Not only do they provide exceptional services, but SkinSpirit also offers a curated selection of medical-grade products to elevate your at-home skincare routine. With brands like SkinCeuticals, SkinMedica, and Jan Marini, you can trust that you're getting the highest quality products. Whether you're looking for a facial, chemical peel, or laser hair removal, SkinSpirit has you covered. Their team of experts is dedicated to helping you achieve your skincare goals. Visit their website or book an appointment to experience the SkinSpirit difference for yourself.
How much does an ambulatory care coordinator earn in Elk Grove, CA?
The average ambulatory care coordinator in Elk Grove, CA earns between $37,000 and $65,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Elk Grove, CA
$49,000
What are the biggest employers of Ambulatory Care Coordinators in Elk Grove, CA?
The biggest employers of Ambulatory Care Coordinators in Elk Grove, CA are: