Ambulatory care coordinator jobs in Encinitas, CA - 67 jobs
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Ambulatory Care Coordinator
Patient Care Coordinator
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Care Coordinator (Bilingual Spanish, Medical Assistant, California)
Alignment Healthcare 4.7
Ambulatory care coordinator job in San Diego, CA
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
Alignment Health is seeking an compassionate, customer service oriented, and organized, bilingual Spanish carecoordinator in California to join the remote Care Anywhere team. The CareCoordinator is responsible for supporting the Care Anywhere Program field providers, scheduling, outreach, and managing all carecoordination needs for high-risk members enrolled with the program. If you're looking for an opportunity to learn and grow, be part of a collaborative team, and make a difference in the lives of seniors - we're looking for YOU!
Individuals with front office medical assistant experience, experience supporting multiple providers, and high call volume experience are highly encouraged to apply.
Schedule: Mondays - Fridays
- Option 1: 8:00 AM - 5:00 PM Pacific Time (with 1-hour lunch)
- Option 2: 8:30 AM - 5:30 PM Pacific Time (with a 30- minute lunch) General Duties / Responsibilities
Manage (4) provider schedules to ensure schedules are filled.
Prepare charts for upcoming home visit appointments (check member eligibility, gather records needed by the provider prior to the home visit)
Conduct outreach for scheduling, appointment confirmation calls, wellness checks for high risk members, and to providers / pharmacies for member needs.
Handle inbound / outbound Call (60 - 80 calls / day)
Obtain medical records from provider offices, hospitals and skilled nursing facilities (SNF) and upload medical records to the electronic medical records (EMR).
Submit referral authorizations to independent physician association (IPA) / medical groups for specialty, durable medical equipment (DME), and home health (HH) services.
Coordinate lab orders, transportation for high-risk members.
Documentation via EMR for Inbound / Outbound calls.
Support short message service (SMS) and member outreach campaigns.
Assist nurse practitioner (NP) team with visit preparation needs
Appointment reminders to members
Assign members to NP in EHR
Provide needed documentation to NP for visits each day
Direct inbound calls from members / family related to medication refills
Assist with maintaining and updating members' records
Assist with mailing or faxing correspondence to primary care physicians (PCP), specialists, related to, as needed.
Attend Care Anywhere meetings / presentations and participates, as appropriate.
Recognize work-related problems and contributes to solutions.
Work with outside vendors to provide appropriate care needs for members
Job Requirements:
Experience:
Required: Minimum (1) year experience entering referrals and prior authorizations in a healthcare setting.
Preferred: 2 years' healthcare experience.
Education:
Required: High School Diploma or GED.
Preferred: Completion of medical assistant program from an accredited school of training
Training:
• Preferred: Medical Terminology
Specialized Skills:
• Required:
Able to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
Knowledge of ICD9 and CPT codes
Knowledge of Managed Care Plans
Able to type by 10-key touch minimum of 40 words per minute (WPM)
Proficient with Microsoft Outlook, Excel, Word
Effective written and verbal communication skills; able to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
Language Skills: Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Able to write routine reports and correspondence. Communicates effectively using good customer relations skills.
Mathematical Skills: Able to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Able to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Skills: Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
Bilingual English / Spanish required.
• Preferred:
Knowledge working in Athena
Licensure:
• Required: None
• Preferred:
Medical assistant certificate
Medical terminology certificate
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Range: $41,472.00 - $62,208.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
$41.5k-62.2k yearly Auto-Apply 1d ago
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Dental Patient Care Coordinator
Vaida Avery, DDS
Ambulatory care coordinator job in San Diego, CA
Job Description
Dental Practice | Full-Time | Delta Office
We are seeking an experienced Patient CareCoordinator with prior dental office leadership experience who is ready to take ownership of the front office and grow into an Office Manager role.
This position is designed for someone who understands that exceptional patient service and strong systems must coexist. You are warm, calm, professional, and confident, while also being organized, detail-oriented, and comfortable managing scheduling, finances, and team workflows.
This is not a reactive front-desk role. It is a leadership-track position within a patient-centered, well-run dental practice.
What You'll Do
Lead and oversee front-office operations with professionalism and accountability
Guide and support front-desk workflows, communication, and service standards
Act as a liaison between the clinical team and administrative operations
Deliver a high-touch, calm, and confident patient experience in person, by phone, and digitally
Manage patient scheduling strategically, including doctor flow, hygiene flow, same-day opportunities, and emergencies
Handle accounts receivable with accuracy and professionalism, including:
Patient balances
Insurance estimates vs. actuals
Payment collection and follow-up
Clear documentation and notes
Communicate treatment plans, financial arrangements, and insurance expectations clearly and respectfully
De-escalate patient concerns while protecting the integrity of the practice
Assist with training, accountability, and process improvement
Maintain organized records and follow-ups in the practice management system
What We're Looking For
Previous leadership experience in a dental office required
(Lead Patient CareCoordinator, senior front desk, assistant office manager, or similar role)
Strong understanding of:
Scheduling strategy and production flow
Accounts receivable and financial conversations
Dental insurance coordination and follow-up
Comfortable guiding others, giving feedback, and maintaining standards
Professional, composed, and confident under pressure
Strong customer service instincts with emotional intelligence
Excellent communication skills: clear, respectful, and confident
Team-oriented mindset with accountability and follow-through
Detail-oriented, organized, and reliable
Growth Opportunity
This role is intentionally designed as a pathway to an Office Manager position for the right candidate. We are seeking someone who wants responsibility, influence, and long-term growth within a stable, leadership-driven practice.
Required Experience
Prior experience in a dental front office or patient carecoordinator role
Familiarity with dental practice management software
Comfort discussing finances and collections in a professional, patient-friendly manner
What We Offer
Supportive, professional team culture
Well-organized practice with clear systems and leadership
Competitive pay based on experience
Benefits package including medical, dental, and PTO
Stable schedule and respectful work environment
Skills:
General Practice
Cosmetic
Orthodontic
Billing
Claims/Appeals
Consulting/Training
Insurance
Management Experience
Scheduling
Other
Benefits:
Medical
Dental
PTO
Bonuses
Compensation:
$30-$35/hour
$30-35 hourly 22d ago
Dental Patient Care Coordinator
Refined Dentistry La Jolla
Ambulatory care coordinator job in San Diego, CA
Job Description
Front Desk / Scheduler / Treatment Coordinator - La Jolla, CA Full Time | Private Fee-for-Service Practice
Our exceptional fee-for-service dental practice is seeking a reliable and personable team member to handle front desk responsibilities, phones, greet and check out patients, patient scheduling, confirming appts and treatment coordination. We pride ourselves on providing outstanding care in a supportive and professional environment.
Compensation:
$28-$29 per hour, based on experience
Monthly bonus opportunities
Schedule:
Monday, Tuesday, Thursday: 8 AM-5 PM
Wednesday: 7:30 AM-4 PM
Friday: 7 AM-1 PM
Qualifications:
Minimum of 3 years of experience in a dental practice
Comfortable discussing financial arrangements with patients
Strong communication and organizational skills
Friendly, professional, and patient-focused demeanor
Responsibilities:
Present and explain treatment, address patient concerns and questions
Assist patients in prioritizing treatment and establishing scheduling and payment
Manage scheduling and all front desk duties
Perform general office tasks and other duties as assigned
If you are a motivated dental professional who enjoys helping patients feel comfortable and confident about their care, we'd love to meet you. Please apply today!
Skills:
General Practice
Fee for Service
Eaglesoft
Insurance
Cosmetic
Benefits:
Medical
Dental
401k
PTO
Bonuses
Compensation:
$27-$29/hour
$28-29 hourly 20d ago
Patient Care Coordinator Arabic Speaking
Serene Health
Ambulatory care coordinator job in San Diego, CA
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
Job Summary:
The official job title is Lead Care Manager (LCM).
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below.
Responsibilities:
• Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans.
• Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements.
• Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans.
• Maintain on-going contact with members, via telehealth and in-person visitation.
• Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers.
• Maintain empathy and professionalism while contacting members and families.
• Supporting behavioral health coordination, Substance Abuse and Community Resources.
• Perform additional duties as assigned.
Populations of Focus:
• Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence.
• Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence.
• Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program.
• Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months.
• Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury.
• Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community.
• Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health.
• Children and Youth Involved in Child Welfare
• Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus.
• Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.
Education and Experience:
• High school diploma or GED required.
• Minimum of 1 year experience in case management, member care, customer service, call center, or member care required.
• Valid California driver's license and valid vehicle insurance required.
• MA certificate or medical terminology knowledge preferred.
Required Skills/Abilities:
• Bilingual in English & Arabic Required
• Excellent communication, interpersonal, customer service and organizational skills.
• Computer skills for documentation, email and chat support.
• Proficient skills in working independently and collaboratively in a team to provide member care.
• Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously.
• Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner.
• Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.
Physical Requirements:
• Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.
• Prolonged periods of sitting at an office desk on the computer.
• Lifting: Able to lift up to 15lbs.
Pay range$25-$28 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
Short & Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.
$25-28 hourly 12d ago
Patient Care Coordinator
Total Vision
Ambulatory care coordinator job in San Diego, CA
Total Vision LLC is a group of highly successful optometry practices that have aligned towards a common goal of world-class eye-care results for its patients and California communities. We are a company that is seeing significant growth and are looking for top-notch team members with the passion, energy, focus and commitment to excel in this type of environment.
Major Duties and Responsibilities:
Warmly greet incoming patients upon entering the practice and complete the check-in process.
Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
Scanning and entering routing slips and other documents into EHR
Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system.
Pull and prepare charts for all patients scheduled for the following day.
Processing sales of contact lens through phone calls or doctor transitions.
Responsible for keeping the front desk organized at all times.
Opening and closing procedures determined by practice.
Required Skills/Knowledge:
Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention.
Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment.
Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
Proficiency in utilization of automated equipment and systems standard to the optometry industry.
Qualifications:
High school diploma, GED or equivalent.
Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination critical. Employee is subject to inside environmental conditions.
Employee's schedule could include after hour projects, as needed. Travel, as needed between practices.
This description is not intended to include all job duties. Team members may be requested to do other job-related tasks other than those listed here.
Total Vision is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.
$33k-50k yearly est. 9d ago
Patient Care Coordinator I - Scripps Poway Eyecare & Optometry
Keplr Vision
Ambulatory care coordinator job in San Diego, CA
Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly, professional, and detail-oriented individual to join our team as a Patient CareCoordinator. In this dynamic, customer-facing role, you'll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.
What You'll Do:
Be the friendly voice on the phone, assisting patients with scheduling and inquiries
Greet and check in patients with a warm smile and professional demeanor
Manage a variety of front desk tasks with efficiency and attention to detail
Ensure smooth patient flow through excellent time management and multitasking skills
What We're Looking For:
1+ year of customer service experience (healthcare experience a plus, but not required!)
Strong communication skills with the ability to interact professionally and courteously with patients
Tech-savvy with basic computer skills and the ability to learn new systems quickly
A positive, can-do attitude and the ability to stay organized under pressure
Why You'll Love Working Here:
Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.
Ready to jumpstart your career in healthcare? We're willing to train the right person-if you're passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!
Apply today and take the first step toward an exciting future with us!
$33k-50k yearly est. 28d ago
Patient Care Coordinator-Mandarin Speaking
Ivy Fertility
Ambulatory care coordinator job in San Diego, CA
San Diego Fertility Center is a world-class reproductive center. With more than 70 years of collective experience diagnosing and treating infertility, SDFC is a leading fertility provider in San Diego, and is proud to host patients from throughout the world for IVF and other fertility treatments.
Summary
SDFC is seeking a full-time, Mandarin speaking, Patient CareCoordinator for our Del Mar location. The Patient CareCoordinator (PCC) serves as a primary point of contact for patients undergoing fertility treatment. This role is responsible for coordinatingcare across the clinical, financial, and administrative aspects of a patient's journey. The PCC ensures patients are prepared, educated, financially cleared, and supported throughout all phases of treatment while maintaining accurate and complete documentation in the electronic medical record (EMR). Please note, this role is M-F from 8:30am-5pm and requires the candidate to be able to read, write, and converse in Mandarin.
General Duties:
Patient Coordination & Communication
Serve as a consistent liaison between patients, physicians, nursing staff, embryology, and financial teams
Facilitate timely, clear, and compassionate communication with patients regarding next steps, instructions, and expectations
Educate patients on the treatment process, required testing, timelines, and key milestones
Ensure patients are informed, prepared, and up to date at each stage of care
Physician Schedule & Appointment Management
Manage and support physician schedules related to patient visits and treatment cycles
Assist patients with scheduling appointments, procedures, and follow-up visits
Coordinatecare to ensure appropriate sequencing of visits and testing
Chart Preparation & EMR Management
Prepare and review patient charts in the EMR prior to appointments and treatment cycles
Ensure all required documentation, labs, imaging, and consents are complete and current
Maintain accurate, organized, and timely chart updates throughout the patient's care
Pre-Cycle Testing & Consenting
Coordinate and track required pre-cycle testing, including labs and diagnostic procedures
Review testing requirements with patients and ensure completion prior to treatment start
Facilitate patient consents and confirm all required forms are signed and documented
Financial Clearance
Coordinate with the financial team to ensure patients are financially cleared prior to treatment
Communicate financial requirements, approvals, and outstanding items to patients as needed
Treatment Planning & Cycle Preparation
Prepare patients for their treatment calendar and review key dates, medications, and expectations
Order pre-treatment medications per physician protocols and clinic processes
Prepare patient charts for treatment cycles, ensuring all components are complete prior to cycle start
Quality & Compliance
Ensure adherence to clinic policies, protocols, and regulatory requirements
Maintain patient confidentiality and HIPAA compliance at all times
Other duties as assigned.
Qualifications
Qualifications
Ability to read, write, and converse fluently in Mandarin.
High school diploma required; associate's or bachelor's degree preferred
Minimum of 1-2 years of experience in a medical office, fertility clinic, or carecoordination role preferred
Experience working with EMRs required
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to manage multiple patients and tasks in a fast-paced environment
Compassionate, patient-centered approach with high emotional intelligence
Preferred Experience
Fertility, OB/GYN, or specialty healthcare experience
Familiarity with fertility treatment cycles, medications, and terminology
Experience coordinating insurance, authorizations, or financial clearance
Core Competencies
Patient advocacy and education
Time management and prioritization
Accuracy and documentation
Team collaboration
Professionalism and discretion
Ivy Fertility is an equal opportunity employer. Employment decisions are based on merit, qualifications, performance, and business needs. Ivy Fertility does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, veteran status, or any other status protected by applicable federal, state, or local law.
$33k-50k yearly est. 9d ago
Clinician/Intensive Care Coordinator
San Diego Center for Children 4.3
Ambulatory care coordinator job in San Diego, CA
By joining the San Diego Center for Children, you will empower children and families through transformative mental health care and educational services. Our vision is to inspire a world where children and families live joyful, healthy lives. We serve over 1,000 people every day - are you ready to make an impact?
Join us - and work with purpose!
Are you a Master's Level Clinician wanting to change the lives of underserved children and their families? Do you enjoy working on a diverse team in a high-paced work environment? Are you in need of obtaining your hours for licensure?
We are currently hiring AMFT's, APCC's, and ASW's to take on the role of Intensive CareCoordinator. ICC's are responsible for assessments, diagnosis, treatment planning, case management, facilitating the wraparound process, and coordination of care with social workers, probation officers, schools, and community partners. As an ICC, you support families in becoming self-sufficient and increasing the stability of placement for their children.
Apply Today If You:
Want to serve families and youth with significant mental health disorders, multigenerational trauma, and co-occurring disorders, while preventing youth from losing placement with their families
Are looking for a fun, supportive, fast-paced work environment
Enjoy working on a multi-disciplinary team
Seek on-going training and supervision to refine your clinical and diagnostic skills
Are interested in providing community-based treatment, have reliable transportation, and prefer a flexible schedule
Want CEU's, BBS registration fees, and license study prep materials paid for
Want 4 weeks of Paid Time off and 11 paid holidays
POSITION BENEFITS
Team-Oriented, Multidisciplinary Approach
Ongoing, High-Level Learning and Development Opportunities
Culturally Diverse Environment
Joint Commission Accredited Organization
Comprehensive Health Insurance (Medical, Dental, Vision, Pet)
Retirement Savings Plan: 403(b) - With Employer Match Up To 3%
Generous Paid Time Off (Vacation, Sick Leave, Holidays)
Wellness Programs
EAP - Employee Assistance Program
Tuition Reimbursement Or Assistance For Continuing Education
Employee Discounts
Employee Recognition Program
Opportunities For Career Advancement
May Be Eligible For State Or Federal Loan Forgiveness Programs For Work With Underserved Populations
SUMMARY
ICC's will create and oversee a process of enhancing supports, building on strengths and meeting needs for referred children and their families, using the wraparound planning process, trauma-informed care, and Children's System of Care principles; ICC's will partner with CWS, Probation, group home providers, and other local community agencies; Bilingual ICC will receive a majority of cases for monolingual Spanish speaking families. The average caseload is 10 - 12. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
(Other duties may be assigned)
Provides assessment, evaluation, plan development, collateral, crisis intervention, and intensive case management service
Guides the Wrap Team development and process, ensuring a smooth transition through the four phases of the wraparound process and emphasizing the inclusion of natural supports
Develops, coordinates, and ensures the implementation of the client plan
Monitors data on treatment progress and use this data to modify the client plan as needed
Locates, coordinates, and develops linguistically and culturally diverse informal and formal resources and networks for families in the communities where they reside
Oversees the development of effective crisis plans, utilizing natural support and, where needed, formal resources, and provide crisis intervention services to families 24 hours a day on on-call
Collaborates with CWS Social Workers, and Probation Officers, and outside resources including schools, psychiatrists, community outreach programs, family advocacy programs, and others as appropriate
Participates in fidelity and quality improvement efforts, including wrap coaching, ongoing training, and supervisions
Sustains the team commitment to Wraparound values and approach
Coordinates efforts with Parent and Youth Partners and other appropriate staff in providing supports and services
Maintains accurate, complete, and timely case records per Medi-Cal requirements and SDCC policies
Required to work evenings as assigned to meet the needs of families
Fulfills training requirements including Anasazi, cultural competency, HIPAA, and all applicable EBP training
Maintains current licensure and or intern registration
LANGUAGE SKILLS
Ability to read, analyze, and interpret medical records, journals, reports, and legal documents; Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community; Ability to effectively present information to management and public groups
REASONING ABILITY
Ability to read, analyze, and interpret medical records, journals, reports, and legal documents; Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community; Ability to effectively present information to management and public groups
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hand to finger, or feel; reach with hands and arms, and talk or hear. Due to the emotional instability of the clients, the employee may be subjected to kicking, hitting, punching, biting, hair pulling, etc. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
DIVERSITY STATEMENT
The San Diego Center for Children is committed to:
Actively recruiting, retaining, and supporting diverse staff at all levels of the organization,
Ensuring that diverse perspectives are included in the development and implementation of policies, practices, and services and that individuals feel empowered to advance our mission within an atmosphere of trust, safety, and respect,
Encourage and provide access to professional development in order to deliver equitable and culturally informed services to the population we serve.
Qualifications
MINIMUM REQUIREMENTS:
Valid California Driver's License
Registered associate with the BBS in Social Work, Psychology, Professional Clinical Counseling, or Marriage and Family Therapy in the State of California
Master's Degree from an accredited University
Must be highly organized, with excellent written and verbal communication skills
Experience working with High-Risk Youth and SED Youth and Families
PREFERRED REQUIREMENTS:
Experience working with Child Welfare and Probation
Experience working in a wraparound program
Proficient in SmartCare (online medical records system) and MediCal billing requirements
Leadership, public speaking, or group therapy experience
$36k-47k yearly est. 16d ago
Patient Care Coordinator II (Infusion Experience)
Ameripharma
Ambulatory care coordinator job in Laguna Hills, CA
Job DescriptionSalary: $27.00 - $30.00 Hourly DOE
AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.
AmeriPharmas Benefits
Full benefits package including medical, dental, vision, life that fits your lifestyle and goals
Great pay and general compensation structures
Employee assistance program to assist with mental health, legal questions, financial counseling etc.
Comprehensive PTO and sick leave options
401k program
Plenty of opportunities for growth and advancement
Company sponsored outings and team-building events
Casual Fridays
Job Summary
Serves as the primary point of contact for patients and physicians by coordinating and reviewing schedules for home infusion medication deliveries and nursing services. Performs clerical and carecoordination duties, including management of equipment, supplies, and documentation required for regulatory compliance. Acts as a central reference point for all patient care needs.
Level II professionals bring advanced experience in patient care management, independently addressing more complex patient care issues, managing higher-acuity or challenging patients, and demonstrating expanded knowledge of infusion supplies and total parenteral nutrition (TPN).
Duties and Responsibilities
Patient Assessment: Conduct comprehensive assessments of patients to determine their eligibility and suitability for home infusion therapy.
Insurance Verification: Collaborate with the Billing Department to confirm Authorizations and Benefits monthly.
Scheduling Deliveries: Manage patients initial and refill schedules efficiently, maintaining an organized and up-to-date refill calendar to ensure uninterrupted care. Complete assessments based on Pharmacists recommendations. Ensure that follow-up delivery and progress notes are maintained accordingly.
Patient Education: Provides clear, comprehensive education to patients and their families regarding home infusion therapy, including the transition of care, the pharmacys role in initial and ongoing medication deliveries, and guidance on managing and coordinating infusion supplies.
Documentation and Reporting: Maintain accurate and up-to-date electronic records of patient information and track their progress throughout the service. Conduct follows up to ensure necessary patient documents have been signed and obtained.
Reports: Complete departmental reports as required.
Quality Assurance: Ensure strict adherence to all applicable healthcare regulations, standards, and organizational policies. Implement quality assurance measures to monitor patient satisfaction, address any issues promptly, and continuously improve the Patient Care process.
Collaboration: Foster strong working relationships with the pharmacy and clinical teams to facilitate the accurate ordering and timely delivery of medications, supplies, and equipment required for home infusion therapy.
Communication: Receive and manage patient calls that require escalation to a pharmacist, dietitian, nursing or management team when a clinical or non-clinical intervention is required (adverse event, patient status change, medication counseling, or a drug interaction check).
Coordination of Care: Process and coordinate prescription orders for auxiliary and compound medication for more complex patients, ensuring accurate entry, verification, and timely fulfillment in accordance with regulatory and organizational standards.
Required Qualifications
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a fast-paced environment.
Proficient with Microsoft Office Google Suite or related software.
Education and Experience Requirements
High school diploma or equivalent.
At least two years related experience required in healthcare.
2+ years of customer service.
Hands-on experience with patient care.
Preferred Qualifications
Licensed as a Medical Assistant, Pharmacy Technician or Certified Nursing Assistant.
At least two years of experience in case management.
AmeriPharmas Mission Statement
Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care!
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.
EEO Statement
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.
$27-30 hourly 7d ago
Home Care Scheduler / Staffing Coordinator
Healthy at Home Caregivers
Ambulatory care coordinator job in Dana Point, CA
Full-time Description Home Care Scheduler / Staffing Coordinator
Healthy at Home Caregivers | Dana Point, CA Full-Time | $21.00 - $24.00 per hour Expected Hours: 40 per week Healthy at Home Caregivers is growing, and we're seeking a bilingual (Spanish/English) Home Care Scheduler to join our compassionate and mission-driven team. In this hybrid role, you'll play a vital part in ensuring our clients receive timely, high-quality non-medical care in the comfort of their homes. This position is ideal for someone who thrives in a fast-paced environment, is passionate about helping others, and is committed to our values of integrity, dignity, and excellence in caregiving.
Key Responsibilities:
Coordinate, assign, and confirm caregiver schedules to meet client needs across Orange County and surrounding areas.
Maintain accurate, real-time schedules in our scheduling software system, ensuring all updates are clearly communicated.
Verify caregiver and client attendance, resolving any callouts, delays, or issues promptly and professionally.
Develop strong, supportive relationships with caregivers, clients, and family members to foster trust and reliability.
Accurately document notes, communications, and incidents in our carecoordination system.
Communicate schedule changes, holiday and vacation coverage, and weekend assignments clearly to all stakeholders.
Collaborate with the Care Management team to ensure timely care and compliance with client care plans.
Follow all internal guidelines, HIPAA, and state compliance standards set by Healthy at Home Caregivers.
Deliver excellent customer service through effective phone communication, email responses, and follow-ups.
Support daily staffing operations and contribute to a team culture focused on compassion and growth.
Perform additional administrative and scheduling tasks as assigned by management.
What We're Looking For:
Experience in Scheduling / Staffing for Homecare / Home health. (Preferred)
Fluency in Spanish and English (Preferred)
Proficiency in using scheduling, CRM, or carecoordination software systems
Strong problem-solving skills with a calm and empathetic communication style
Ability to work independently, take initiative, and stay focused under pressure
Comfortable operating in a fast-paced, high-demand environment while maintaining attention to detail
Committed to our mission of helping seniors and vulnerable individuals remain safe and supported at home
Benefits & Compensation:
Hourly Rate: $21.00 - $24.00 based on experience
Schedule: Monday to Friday: 8-hour shifts
Perks:
401(k) plan
Health insurance
Paid time off
Paid sick time
Supportive, growth-minded team culture
Make a meaningful impact-one schedule, one caregiver, one client at a time. Apply today to become part of the Healthy at Home Caregivers family.
Salary Description $21.00 to $24.00
$21-24 hourly 60d+ ago
Criminal Justice Care Coordinator
Healthright 360 4.5
Ambulatory care coordinator job in Escondido, CA
North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
Criminal Justice CareCoordinators are responsible for assessing participant strengths in relation to their criminal justice needs and concerns. Responsible for supporting health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Criminal Justice CareCoordinator assists participants in completing treatment plan goals through individual counseling that includes, but not limited to, substance abuse recovery skills, strategies for coping with trauma, parenting interventions, family relationship skill building, enhancement of educational skills, health awareness, vocational development, treatment planning and ongoing assessments, etc. based on participant need. Criminal Justice CareCoordinators assist participant's in navigating systems of care while maintaining communication and compliance will legal stakeholders within a supportive treatment environment.
Key Responsibilities
Facilitates individual case management sessions with each caseload participant who is involved with probation, parole or other legal systems and Keeps consistent contact with probation and parole officers.
Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status.
Facilitates case conferences which include all parties involved in participant's case as needed. Provides advocacy and support for participants within and without the milieu.
Facilitates group sessions as assigned.
Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
Documents participant updates, incidents, changes in legal status in the facility log daily.
Attends required trainings and meetings.
Maintains accurate records by entering documentation into various electronic systems for all participants in accordance with guidelines established by HealthRIGHT 360, HIPAA, 42CFR, Drug Medi-Cal and funder standards to satisfy internal and external evaluating requirements.
Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant.
Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Required:
Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS).
High School diploma or equivalent.
First Aid Certified within 30 days of employment.
CPR Certified within 30 days of employment.
A valid California driver's license.
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.
Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Integrity to handle sensitive information in a confidential manner.
Action oriented. Strong problem-solving skills.
Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Desired:
Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS).
Bachelor's Degree in related field.
Experience with Drug Medi-Cal Organized Delivery System.
Experience with ASAM Diagnostic Assessment.
Knowledge of gender-responsive, trauma informed and co-occurring treatment.
Knowledge of Clinical documentation (treatment plans, progress notes etc.).
Experience working with criminal justice population.
Bilingual English/Spanish.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
$41k-54k yearly est. Auto-Apply 60d+ ago
Client Care Coordinator - NOC/OVERNIGHT - Mission Viejo, CA
Hillside Mission 4.1
Ambulatory care coordinator job in Mission Viejo, CA
Job Description
Join our dynamic team in Mission Viejo! Hillside Mission Detox is a proud member of the Quadrant Health Group, is seeking passionate and skilled Client CareCoordinators to join our growing team in Mission Viejo, CA. As a Client CareCoordinator with a nursing focus, you will play a crucial role in ensuring the well-being and satisfaction of our clients.
About Quadrant Health Group:
At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.
What You'll Do:
The OVERNIGHT/NOC Client CareCoordinator is responsible for the nursing assessment and medication monitoring. This position reports to the Client Care Supervisor.
Major Tasks, Duties and Responsibilities:
Client Care & Health Monitoring
Conduct nursing assessments upon client admission and complete intake consents.
Perform ongoing health assessments, including vital signs and behavioral observations.
Monitor and document client health status, ensuring accurate and thorough reporting.
Conduct COWS and CIWA assessments as required during detox and throughout treatment.
Medication Management & Documentation
Oversee self-administration of medication and ensure proper documentation.
Monitor medication compliance, conducting counts at least three times per week.
Maintain accurate Centrally Stored Medication Logs both in hardcopy and EMR.
Accept and transcribe physician phone orders, ensuring accuracy and compliance.
Communicate directly with pharmacies and physicians regarding medication orders.
Ensure proper medication destruction and disposal as needed.
Testing & Reporting
Collect and supervise urinalysis (U/A) and blood alcohol concentration (BAC) samples, ensuring accurate reporting and disposal.
Perform and document routine tuberculosis (TB) tests as required.
Conduct audits of nursing documentation and ensure compliance with policies and procedures.
Provide detailed shift reports to maintain continuity of care.
Facility & Safety Oversight
Ability to work OVERNIGHT SHIFT
Perform patient rounds every 30 minutes to ensure client safety.
Monitor and itemize OTC medications and medical supplies, notifying management when reordering is necessary.
Maintain cleanliness and organization of medical stations and common facility areas.
Assist with household upkeep, including laundry, bathroom restocking, and food handling, ensuring a clean and safe environment for all clients.
Collaboration & Compliance
Work closely with interdisciplinary teams, including clinical staff and management, to ensure high standards of care.
Notify prescribers and management of any behavioral or health status changes.
Assist with pharmacy, medical store, and facility supply runs as needed.
Maintain compliance with all applicable regulations and ethical standards.
Participate in team meetings and training sessions as needed.
What You'll Bring:
Skills, Knowledge and Competencies:
Strong knowledge of nursing principles, medication administration, and detox protocols.
Ability to conduct and interpret COWS and CIWA assessments for substance withdrawal.
Understanding of state and federal healthcare regulations, especially in a residential treatment setting.
Knowledge of infection control protocols, HIPAA, and patient confidentiality requirements.
Excellent communication and interpersonal skills to interact with clients, families, and healthcare providers.
Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
Proficiency in basic computer skills and electronic health records (EHR) systems.
Ability to work effectively in a fast-paced environment.
Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care.
Strong attention to detail and ability to work in a fast-paced environment.
Qualifications:
LVN, CCMA, EMT, or CNA certification/license (required based on role).
SUDRC or RADTI certification required (can be obtained after hire).
Minimum 6 months of experience in a detox, behavioral health, or residential treatment setting (preferred).
CPR/BLS certification (required or must be obtained before hire).
Experience with COWS and CIWA assessments (preferred but not required).
Experience in handling and monitoring medications, including controlled substances.
Previous experience in a clinical or healthcare setting preferred.
Current CPR and First Aid Certification.
Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment.
Why Join Hillside Mission?
Competitive salary commensurate with experience.
Comprehensive benefits package, including medical, dental, and vision insurance.
Paid time off, sick time and holidays.
Opportunities for professional development and growth.
A supportive and collaborative work environment.
A chance to make a meaningful impact on the lives of our clients.
Compensation & Licensing Requirements:
???? $26 - $29 per hour - For CCMA, EMT, or CNA with valid certification/license (Must obtain SUDRC or RADTI certification)
???? $29 per hour - For candidates with over 6 months of detox or supervisory experience
???? $35 per hour - For Licensed Vocational Nurses (LVNs)
$26-29 hourly 5d ago
Patient Care Coordinator
Oceanside Therapy Group Inc.
Ambulatory care coordinator job in Oceanside, CA
Description:
Do you want to be part of a team of superstars who make a difference in the lives of others? We have an immediate need for a full time Patient CareCoordinator to join Oceanside Therapy Group. If you are detailed oriented, have a bubbly personality, excellent customer service skills, and thrive in a setting where things move quickly this opportunity is for you!
Position Summary: The ideal candidate will greet patients, schedule appointments, organize and maintain files, and organize and record medical reports and correspondence.
Job description:
Answer inbound calls in a timely manner and provide information to callers.
Accurately take massages and communicate messages promptly.
Friendly welcome and help visitors.
Schedule appointments in efficient and timely manner.
Ensures quality and accuracy of schedule.
Coordinates set up times with families and therapists.
Verifies patient's insurance eligibility and collects payments.
File and organize documents, both physical and electronic.
Enjoy doing basic administrative tasks such as filing, order office supplies, fax, copy and scan documents.
Requirements:
Excellent organizational skills with the ability to multitask and prioritize tasks effectively.
Strong data entry skills with attention to detail and accuracy.
Enjoy working in a fast-paced environment.
1-2 years of previous experience working in a clinical setting.
1-2 years of previous experience with scheduling.
1-2 years of previous customer service experience.
Ability to discuss billing with medical staff, patients, and insurance personnel.
Excellent oral and written communication skills.
Proficient in Microsoft Office, specifically Excel and Word.
Benefits:
· Full-time position. M-Th 9 am - 6 pm, and F 9 am - 4:30 pm.
· Paid time off (PTO)
· Paid sick leave (PSL)
· Holiday pay
· Health, dental and vision insurance
· 401k with company match
· CEU reimbursement
· Opportunities for advancement
· Amazing and fun working environment
· Pay rate starting at $17 with room to negotiate based on experience
If you meet the requirements, please submit resume and application with your pay range to be considered for the position.
$17 hourly 21d ago
Care Coordinator Cancer Screening
Opsam Health
Ambulatory care coordinator job in Chula Vista, CA
Job Description
Job title
CareCoordinator - Accelerated Cancer Screening
Reports to
Health Navigator Supervisor, Medical Director
Status
Full-Time (1 Year Grant Funded Position)
Salary$22.00 - $24.00
OPSAM HEALTH MISSION
We exist to provide quality and patient-centered healthcare to every member of the communities we serve, regardless of the ability to pay.
OPSAM Health is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to the uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay.
JOB PURPOSE
The CareCoordinator - Accelerated Cancer Screening will focus on closing cancer screening care gaps for Opsam Health patients, ensuring timely follow-up for abnormal breast, cervical, and colorectal screenings. They will collaborate with clinical teams to guide patients through each step of the screening and follow-up process, addressing any barriers to care. This role includes managing referrals, coordinating with external providers, and auditing patient records to ensure quality care. Additionally, the coordinator will work with the Quality Improvement team to enhance educational and training efforts related to cancer screening's
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for reducing cancer screening care gaps for Opsam Health patients
Oversee clinic carecoordinator's daily huddle regarding cancer prevention screening efforts
Support to clinicians to navigate patients through each step in the process of any abnormal breast, cervical and colorectal cancer screening results, assisting patients in accessing recommended follow-up care, including additional imaging, tests and appointments at tertiary care centers
Ensure proper communication with patients, clinical staff, providers, lab and imaging partners to assure the patients' timely and appropriate care
Audit chart records in eClinicalWorks for cancer screening and follow up reports
Assist patients with referrals related to breast, cervical and colorectal abnormalities
Schedule appointments/ referrals with appropriate provider(s) for cervical, breast and colon cancer screening diagnosis, and treatment, including contacting and reminding patients to schedule appointments, anticipatory guidance about expected tests and procedures, and navigate on how to arrive at scheduled appointments on time and prepared
Request medical records from outside care providers and upload to ensure accurate and complete medical record
Consider and strategically address the “social determinants of health” which may be delay or otherwise interfere with timely and appropriate follow-up services
Collaborate with QI Team in the planning and implementation of educational, training and quality improvement efforts for cancer screening
Coordinate all newly diagnosed cancer to oncology specialists (such as Moore's Cancer Center) to ensure timely evaluation and management
Other duties assigned as needed
Qualifications
Medical Assistant, Bachelor's degree in healthcare field or High School Diploma with at least 2 years of clinical carecoordination experience.
Knowledge of medical terminologies
Experience working in a large clinic setting
Experience working with Health Insurance plans
Knowledge of scheduling medical appointments and prior authorization processes.
Experience with electronic medical records
Excellent ability to communicate both orally and in writing.
Demonstrated knowledge and advanced level skill in word processing software applications (Word, Excel, Teams, Outlook, & PowerPoint)
Ability to interact well with care teams and all patients and families.
Excellent customer service skills.
$22-24 hourly 24d ago
Patient Care Coordinator - Medical Front Office - Hiring Now
Skin and Cancer Institute
Ambulatory care coordinator job in San Clemente, CA
Job Description
Join Our Team at Skin and Cancer Institute!
Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!
Why Join Us?
At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.
Summary of Position
Work Location: 161 AVENIDA VAQUERO | SAN CLEMENTE, CA 92672
The Patient CareCoordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times
What You'll Do:
Essential Duties & Key Responsibilities
Courteously check patients in and out according to our Customer Service standards.
Asking every patient for a google review.
Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours.
Verify primary and secondary insurance prior to scheduled visits in accordance with protocols.
Follow all HIPPA regulations, keep patient personal and financial information confidential.
Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients.
Document payment notes; balance and reconcile payments collected during your work shift.
Maintain and update provider schedules as needed within company guidelines.
Schedule and confirm patient appointments in accordance with protocols.
Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit.
Create / prepare superbills accurately and in a timely manner.
Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times.
Deescalate/resolve patient grievances with effective and kind communication.
Keep the front office and patient waiting areas neat and orderly to maintain our high standards.
Other duties are assigned to assist with the overall function of your location.
Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral
Ability to input the correct payor ID or name and address into EMA.
Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF)
Updating the PA log, ensure codes are entered correctly.
Closing tasks - end of day is accurate and uploaded to share drive.
Collecting cosmetic sales in lightspeed.
Maintain a clean and organized reception area and restroom facilities.
What We're Looking For:
Required Skills & Abilities
Strong customer service and interpersonal skills
Effective verbal and written communication skills
Knowledge of primary and secondary insurance types, billing, and documentation procedures
Proficiency in Microsoft Office and EMA software and Lightspeed
Ability to stay focused on tasks to be accomplished while working in dynamic situations
Ability to maintain HIPAA confidentiality and professionalism
Confidently and professionally ask for and process financial payments
Education & Experience
High school diploma or equivalent required.
1-2 years of experience in a medical office or customer service role preferred.
Familiarity with HIPAA regulations and healthcare operations.
Additional training or certification in medical office administration is preferre
EQUIPMENT & SOFTWARE OPERATION
The incumbent in this position may operate any/all of the following equipment:
Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth
What We Offer:
Competitive salary and benefits
Health, dental, vision, and ancillary insurance options
401K retirement savings
Paid time off
Professional development opportunities
Supportive and fair work environment
Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you!
#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
$33k-50k yearly est. Easy Apply 20d ago
Aesthetic Patient Care Coordinator
Laguna Dermatology 3.6
Ambulatory care coordinator job in Laguna Hills, CA
Job Description
Join our dynamic team at Laguna Dermatology and Newport Cove Dermatology, a leading medical and cosmetic dermatology practice dedicated to providing exceptional skincare solutions to our clients. With a reputation for excellence in both medical treatments and cosmetic enhancements, we are committed to helping our clients achieve their skincare goals and boost their confidence
The patient carecoordinator (PCC) conducts effective and informative client consultations based on the needs and objectives of the patient. The PCC is responsible for promoting the medical practice products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the PCC is to achieve business growth by overseeing the sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer.
Responsibilities
Duties and Responsibilities:
• Accomplishes revenue objectives by meeting or exceeding daily, weekly, and monthly goals.
• Accomplishes conversion and expansion objectives by:
o Tracking, reviewing, and analyzing metric including number of consultations conducted, number of consults closed, and the revenue per closed consultation.
o Continually working on skills such as patient needs assessment, building rapport, consultative selling, treatment and procedure knowledge and presentation, and overcoming objectives.
o Being fully educated on all products, procedures, treatments, programs and promotions offered and having the ability to be clear and effective when communicating and educating patients.
o Skillful and knowledgeable to educate and inform patients on pre-treatment preparation and post treatment care.
o Being fully informed and abreast of all financing options available.
o Following all standard protocols for unclosed consultations timely.
o Conducting confirmation calls, follow up emails, and post treatment consultations.
o Conducting quarterly retention analysis reports and developing strategic plans.
o Tracking monthly consults to conversion rations for quantitative analysis.
• Achieves business growth objectives by developing business partnerships and relationships via community outreach, presentations at local businesses, distribution of materials and development of referral programs.
• Achieves marketing objectives by:
o Implementing all marketing plan initiatives and programs offered within the practice.
o Making recommendations for marketing plans and promotions that attract and retain patients.
o Managing office programs such as treatment plans, reminders, referrals, birthdays, loyalty programs.
o Work closely with management and marketing department.
• Provides information to the physicians and management by:
o Proper use of EMRand or all patient management software systems and running monthly analytical reports based on business.
o Tracking success of marketing campaigns and return on investment for each initiative.
o Tracking personal performance and activities related to the physician's surgical goals, as well as the office overall goals for non-surgical and skin care treatments.
• Contributes to the overall business operations by:
o Assisting the front desk with their day to day on an “as needed” basis.
o Communicating in a friendly, personal and respectful manner with all patients and staff members.
o Making quick and timely responses to all personal and patient inquiries.
Required Skills
Position Requirements:
• Must be articulate, personable and possess excellent communication skills.
• Enjoy working with people and have experience in a consultative sales environment.
• A love for the Medical aesthetics field and its services
• Sound listening and customer service skills.
• Ability to comprehend and analyze data and metrics.
• Computer skills.
• Must be a team player with a positive attitude.
• Willingness to succeed and grow individually as well as part of a team.
Education and Experience Requirements:
· 2-4-year college degree or at least 3 years equivalent sales and customer service experience.
· At least 1 year working in an aesthetics, plastic surgery or cosmetic dermatology practice.
$35k-50k yearly est. 15d ago
Patient Care Coordinator
Pacific Neuropsychiatric Specialists
Ambulatory care coordinator job in Mission Viejo, CA
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Free food & snacks
Pacific Neuropsychiatric Specialists (PNS) is a leading mental health medical group dedicated to providing comprehensive treatment for a wide range of mental health conditions, including ADHD, depression, anxiety, bipolar disorder, schizophrenia, dementia, and more. Our services span adolescent and adult psychiatry, medication management, and psychotherapy.
At PNS, our employees are vital to our continued success. We strive to create an environment where team members find their roles rewarding, challenging, and impactful. We are committed to supporting professional development and invest in our employees through ongoing opportunities for learning and growth.
Job Summary:
The Patient CareCoordinator serves as the first point of contact in a fast-paced mental health setting, handling front desk responsibilities such as check-ins, check-outs, appointment scheduling, and patient communications. This role requires strong multitasking, communication, and organizational skills. Ideal candidates are friendly, dependable, and experienced in medical or psychiatric office settings.
Key Responsibilities:
Welcome all patients with an inviting and positive attitude.
Check patients in and collect copays.
Check patients out and schedule follow-up appointments.
Ensure provider's schedules are full and if there are openings call patients on the waitlist.
Schedule and confirm appointments for existing patients.
Assisting provider with filling out paperwork brought in by the patient and or faxed by insurance company/EDD and assist with letters when needed.
Relaying patient messages/concerns to providers via email and effectively communicate back to patients what the provider's response is.
Answering and returning patient calls as well as responding to their voicemails in a timely manner.
Being a team player who is willing to help when and where it is needed.
Flexibility with locations if coverage is needed.
Ability to handle a high-volume office.
Skills and Qualifications:
Previous experience or training/education working in a medical facility.
Must be friendly, outgoing, “people oriented”.
Excellent communications skills, both written and oral.
Telephone and computer skills.
Must be able to prioritize multiple tasks at once, and deal with high levels of stress in an environment of changing priorities.
Intermediate math and computer skills.
Must be able to interact with all levels of staffing in a professional manner.
Education and Experience:
High School Diploma required. College or college-equivalent education is preferred.
Psychiatric practice experience recommended.
Medical Assistant Certification (Preferred).
BLS/CPR Certification (Preferred).
Compensation and Benefits:
PNS offers a competitive compensation package including; Medical, dental, vision, and paid time off.
Hourly Rate - $23.50
Compensation: $23.50 per hour
We are Pacific Neuropsychiatric Specialists (PNS) and our experience enables us to offer effective outpatient, individualized, psychiatry care. Our psychiatry team provides psychiatric treatments for children, adolescents, adults, and seniors, from multiple offices located throughout Orange County, we do accept patients from the entire United States as well. Our psychiatrists treat a number of mental health disorders, including anxiety, stress, PTSD, bipolar, schizophrenia, dementia, depression, ADD ADHD, alcohol and chemical dependency, and more. Our Psychiatry practice was founded on the principles of treating patients with care, compassion, and understanding.
$23.5 hourly Auto-Apply 60d+ ago
Home Care Scheduler / Staffing Coordinator
Healthy at Home Caregivers
Ambulatory care coordinator job in Dana Point, CA
Job DescriptionDescription:Home Care Scheduler / Staffing Coordinator
Healthy at Home Caregivers | Dana Point, CA Full-Time | $21.00 - $24.00 per hour Expected Hours: 40 per week Healthy at Home Caregivers is growing, and we're seeking a bilingual (Spanish/English) Home Care Scheduler to join our compassionate and mission-driven team. In this hybrid role, you'll play a vital part in ensuring our clients receive timely, high-quality non-medical care in the comfort of their homes. This position is ideal for someone who thrives in a fast-paced environment, is passionate about helping others, and is committed to our values of integrity, dignity, and excellence in caregiving.
Key Responsibilities:
Coordinate, assign, and confirm caregiver schedules to meet client needs across Orange County and surrounding areas.
Maintain accurate, real-time schedules in our scheduling software system, ensuring all updates are clearly communicated.
Verify caregiver and client attendance, resolving any callouts, delays, or issues promptly and professionally.
Develop strong, supportive relationships with caregivers, clients, and family members to foster trust and reliability.
Accurately document notes, communications, and incidents in our carecoordination system.
Communicate schedule changes, holiday and vacation coverage, and weekend assignments clearly to all stakeholders.
Collaborate with the Care Management team to ensure timely care and compliance with client care plans.
Follow all internal guidelines, HIPAA, and state compliance standards set by Healthy at Home Caregivers.
Deliver excellent customer service through effective phone communication, email responses, and follow-ups.
Support daily staffing operations and contribute to a team culture focused on compassion and growth.
Perform additional administrative and scheduling tasks as assigned by management.
What We're Looking For:
Experience in Scheduling / Staffing for Homecare / Home health. (Preferred)
Fluency in Spanish and English (Preferred)
Proficiency in using scheduling, CRM, or carecoordination software systems
Strong problem-solving skills with a calm and empathetic communication style
Ability to work independently, take initiative, and stay focused under pressure
Comfortable operating in a fast-paced, high-demand environment while maintaining attention to detail
Committed to our mission of helping seniors and vulnerable individuals remain safe and supported at home
Benefits & Compensation:
Hourly Rate: $21.00 - $24.00 based on experience
Schedule: Monday to Friday: 8-hour shifts
Perks:
401(k) plan
Health insurance
Paid time off
Paid sick time
Supportive, growth-minded team culture
Make a meaningful impact-one schedule, one caregiver, one client at a time. Apply today to become part of the Healthy at Home Caregivers family.
Requirements:
$21-24 hourly 14d ago
Patient Care Coordinator II (Infusion Experience)
Ameripharma
Ambulatory care coordinator job in Laguna Hills, CA
AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.
AmeriPharma's Benefits
Full benefits package including medical, dental, vision, life that fits your lifestyle and goals
Great pay and general compensation structures
Employee assistance program to assist with mental health, legal questions, financial counseling etc.
Comprehensive PTO and sick leave options
401k program
Plenty of opportunities for growth and advancement
Company sponsored outings and team-building events
Casual Fridays
Job Summary
Serves as the primary point of contact for patients and physicians by coordinating and reviewing schedules for home infusion medication deliveries and nursing services. Performs clerical and carecoordination duties, including management of equipment, supplies, and documentation required for regulatory compliance. Acts as a central reference point for all patient care needs.
Level II professionals bring advanced experience in patient care management, independently addressing more complex patient care issues, managing higher-acuity or challenging patients, and demonstrating expanded knowledge of infusion supplies and total parenteral nutrition (TPN).
Duties and Responsibilities
Patient Assessment: Conduct comprehensive assessments of patients to determine their eligibility and suitability for home infusion therapy.
Insurance Verification: Collaborate with the Billing Department to confirm Authorizations and Benefits monthly.
Scheduling Deliveries: Manage patient's initial and refill schedules efficiently, maintaining an organized and up-to-date refill calendar to ensure uninterrupted care. Complete assessments based on Pharmacist's recommendations. Ensure that follow-up delivery and progress notes are maintained accordingly.
Patient Education: Provides clear, comprehensive education to patients and their families regarding home infusion therapy, including the transition of care, the pharmacy's role in initial and ongoing medication deliveries, and guidance on managing and coordinating infusion supplies.
Documentation and Reporting: Maintain accurate and up-to-date electronic records of patient information and track their progress throughout the service. Conduct follows up to ensure necessary patient documents have been signed and obtained.
Reports: Complete departmental reports as required.
Quality Assurance: Ensure strict adherence to all applicable healthcare regulations, standards, and organizational policies. Implement quality assurance measures to monitor patient satisfaction, address any issues promptly, and continuously improve the Patient Care process.
Collaboration: Foster strong working relationships with the pharmacy and clinical teams to facilitate the accurate ordering and timely delivery of medications, supplies, and equipment required for home infusion therapy.
Communication: Receive and manage patient calls that require escalation to a pharmacist, dietitian, nursing or management team when a clinical or non-clinical intervention is required (adverse event, patient status change, medication counseling, or a drug interaction check).
Coordination of Care: Process and coordinate prescription orders for auxiliary and compound medication for more complex patients, ensuring accurate entry, verification, and timely fulfillment in accordance with regulatory and organizational standards.
Required Qualifications
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a fast-paced environment.
Proficient with Microsoft Office Google Suite or related software.
Education and Experience Requirements
High school diploma or equivalent.
At least two years related experience required in healthcare.
2+ years of customer service.
Hands-on experience with patient care.
Preferred Qualifications
Licensed as a Medical Assistant, Pharmacy Technician or Certified Nursing Assistant.
At least two years of experience in case management.
AmeriPharma's Mission Statement
Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care!
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.
EEO Statement
The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.
$33k-50k yearly est. 38d ago
Patient Care Coordinator
Oceanside Therapy Group
Ambulatory care coordinator job in Oceanside, CA
Full-time Description
Do you want to be part of a team of superstars who make a difference in the lives of others? We have an immediate need for a full time Patient CareCoordinator to join Oceanside Therapy Group. If you are detailed oriented, have a bubbly personality, excellent customer service skills, and thrive in a setting where things move quickly this opportunity is for you!
Position Summary: The ideal candidate will greet patients, schedule appointments, organize and maintain files, and organize and record medical reports and correspondence.
Job description:
Answer inbound calls in a timely manner and provide information to callers.
Accurately take massages and communicate messages promptly.
Friendly welcome and help visitors.
Schedule appointments in efficient and timely manner.
Ensures quality and accuracy of schedule.
Coordinates set up times with families and therapists.
Verifies patient's insurance eligibility and collects payments.
File and organize documents, both physical and electronic.
Enjoy doing basic administrative tasks such as filing, order office supplies, fax, copy and scan documents.
Requirements
Excellent organizational skills with the ability to multitask and prioritize tasks effectively.
Strong data entry skills with attention to detail and accuracy.
Enjoy working in a fast-paced environment.
1-2 years of previous experience working in a clinical setting.
1-2 years of previous experience with scheduling.
1-2 years of previous customer service experience.
Ability to discuss billing with medical staff, patients, and insurance personnel.
Excellent oral and written communication skills.
Proficient in Microsoft Office, specifically Excel and Word.
Benefits:
· Full-time position. M-Th 9 am - 6 pm, and F 9 am - 4:30 pm.
· Paid time off (PTO)
· Paid sick leave (PSL)
· Holiday pay
· Health, dental and vision insurance
· 401k with company match
· CEU reimbursement
· Opportunities for advancement
· Amazing and fun working environment
· Pay rate starting at $17 with room to negotiate based on experience
If you meet the requirements, please submit resume and application with your pay range to be considered for the position.
Salary Description Starting @ $17 to negotiate based on experience
How much does an ambulatory care coordinator earn in Encinitas, CA?
The average ambulatory care coordinator in Encinitas, CA earns between $36,000 and $64,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Encinitas, CA
$48,000
What are the biggest employers of Ambulatory Care Coordinators in Encinitas, CA?
The biggest employers of Ambulatory Care Coordinators in Encinitas, CA are: