Ambulatory care coordinator jobs in Eugene, OR

Job Description is eligible for a sign on bonus of $5,000! Working Title: Exceptional Needs Care Coordinator Program: Community Support Services Reports To: Clinical Supervisor Travel required: Drive locally, regionally, and state-wide to transport clients and provide services in the community. The minimum travel requirement will be quarterly, with additional travel required based on client service needs. Hours/ FTE: M-F, 8.30 am - 5 pm, 1.0 FTE (37.5 hours) Pay Range (Dependent on experience): $5125.83- $6230.48/month FLSA Status: Exempt Description: The Exceptional Needs Care Coordinator (ENCC) supports the needs of individuals with serious and persistent mental illnesses (SPMI) who have been or may be admitted to the Oregon State Hospital (OSH); have accessed inpatient psychiatric hospitalization; and/or are in residential treatment homes or facilities. This role provides Choice Model Services that promote opportunities for the most independent environment situation and removes barriers to living within the community by collaborating with individuals and local and state community partners. Mid-Columbia Center for Living (MCCFL) is a Certified Community Behavioral Health Clinic (CCBHC) that specializes in providing services that are both trauma-informed and recovery-oriented to persons/consumers with mental illness and addictions. Trauma-informed care includes safety, choice, collaboration, trustworthiness, and empowerment for both clients and staff. MCCFL serves Hood River, Wasco, and Sherman Counties and utilizes a consumer-involved, consumer-engaged, and consumer-driven model. MCCFL provides a whole-person care approach to adults and children to address both physical and mental health needs. MCCFL offers a variety of programs including a mobile crisis unit, intensive case management, ongoing counseling, community support, supported employment, jail diversion, hospital discharges, hearings, and more. What skills and education do you need: Any combination of education, licensure, and experience that demonstrates the ability to perform the position's essential responsibilities is qualifying. This includes: Certification as a Qualified Mental Health Professional (QMHP) through the Mental Health and Certification Board of Oregon (MHACBO), or registration as QMHP-R within 14 days of hire is required. Master's degree in a MHACBO qualifying field AND Relevant experience providing counseling, case management, or care coordination in behavioral health such as an acute hospital, residential facility, or related setting. Two (02) years of overall relevant experience preferred. Experience with co-occurring disorders strongly preferred. Bilingual in Spanish/English language preferred. Must possess a valid Oregon or Washington Driver's License, maintain an acceptable driving record and be insurable for client service purposes and for travel between business office for meetings and/or trainings. Must pass all criminal history check requirements as required by ORS 181.536 to 181.537, and in accordance with OAR 407-007-0220 to 407-007-0370. What you'll do: (The following list represents the essential responsibilities (functions) of the position. It does not, however, represent all of the duties the position may be asked to perform): Ensure smooth development and operation of Choice Model Services: Act as liaison to the OSH to include the following: Acute hospitalization authorizations. Conduct person-centered planning with clients and families as appropriate to client needs. Perform discharge planning for clients being released from the hospital and transitioning back into the community; and Attend all appropriate meetings with State, Mental Health Organizations (MHOs) and/or clients/families regarding community-based services. Coordinate with MCCFL Mobile Crisis employees and Emergency Room workers at the time the client is admitted to the State hospital for tracking and planning. Provide transition planning and management. Develop operational procedures in collaboration with other MHOs for local placements, including: Client screening processes. Service plan coordination utilizing principles of wraparound and person-centered planning; and Develop system for tracking financial/funding and utilization management for vacancies in all appropriate settings. Provide exceptional needs care coordination to include: Assess individuals' needs and determine eligibility for services. Conduct person-centered planning and case management with clients and families as appropriate to client needs for those clients in residential settings or other placements to step-down into the least restrictive environment. Submit contract amendment requests to appropriate residential placements as needed. Respond to community requests for referral and placement for clients in the priority populations, and for those clients that are served outside of designated priority populations. Work within the community and Agency to develop a rich service array and resources for clients transitioning into the community, and for clients transitioning between settings outside of the hospital setting. Participate in and attend all required meetings at the State and agency level to include, Interdisciplinary Team (IDT); local planning committee; residential team meetings; and any other relevant meetings as directed by the Clinical Services Supervisor and Clinical Services Manager. Provide consultation to all community partners necessary to ensure efficient program operations. Work with other MCCFL programs to ensure seamless service coordination for clientele eligible, entitled to, and/or in need of additional services. Drive locally, regionally, and state-wide to transport clients and provide services in the community. This includes overnight travel and stays from 3-5 nights to provide monthly face-to-face visits with clients across the state. What we'll do: We recognize your value and will strive to keep you engaged and appreciated. The selected candidate will receive: Competitive salary, dependent on experience. 95% employer-paid comprehensive medical, dental, and vision coverage for employees only. Low deductible plans for family coverage through PEBB PERS Retirement Contribution 11 Holidays including 1 floating holiday 15 vacation days a year for exempt employees 12 sick days a year Education reimbursement and loan forgiveness- HRSA! The hiring process: Application review Questionnaire (if additional information is needed) Panel Interview Possible second-round panel interview Conditional Offer DMV Record Review, if the position requires driving 10 Panel Drug Screen(Although recreational marijuana use is legal in the state of Oregon, you will not be considered for this position if you're unable to pass a pre-employment drug screening due to federal regulations.) Criminal History check through Orchards BCU Reference check Licensure Primary Source Verification MCCFL provides reasonable accommodations for qualified individuals with disabilities. To request accommodation in the recruitment or selection process, please contact human resources at ************ or email ************. Powered by JazzHR ONht2JpUR2

Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Coburg Place, OR Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Intensive Care Coordinator at AllCare Health with the Population Health team in Grants Pass, Oregon!

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Patient Care Coordinator (Primary Care) works collaboratively as part of the clinical team to provide non-clinical assistance for patients, providers, and other staff members in a medical clinic. The Patient Care Coordinator provides support by ensuring that all necessary information is gathered during pre-visit planning, assists with scheduling checkouts in exam rooms, may assist with lab and sterilization support, checking patient vital signs, and multiple administrative tasks needed by the team. Location: 330 S Garden Way, Suite 350, Eugene, OR 97401 Schedule: A 40-hour work week Monday through Friday 8:00 am to 5:00 pm PST Primary Responsibilities: * Organize, file and maintain medical records * Confirm and schedule appointments * Perform referral documentation promptly * Check patient vital signs * Clean patient exam rooms * Complete prior authorizations as needed * Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments & follow-up appointments * Adhere to the standards identified via Sparq regarding Optum Employee Policies * Work cohesively with fellow employees to achieve specific team goals * Comfortable working in a fast-paced, high-volume environment * Assure the continuity of care through scheduling and tracking systems * Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations * Comply with administrative policies to ensure quality of care * Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart * All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements * Ability to travel to other locations if needed for coverage * Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: * Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays * Medical Plan options along with participation in a Health Spending Account or a Health Saving account * Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage * 401(k) Savings Plan, Employee Stock Purchase Plan * Education Reimbursement * Employee Discounts * Employee Assistance Program * Employee Referral Bonus Program * Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) * More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) * 1+ years of experience working in medical office position performing duties such as scheduling appointments, and maintaining medical records * 1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word) * Ability to travel to cover other offices as needed Preferred Qualification: * Experience conducting complex analysis to bring issues to resolution * Experience working with an electronic health record * Knowledge of medical terminology * Knowledge of insurance carriers and managed care plans Soft Skills: * Ability to work independently and maintain good judgment and accountability * Demonstrated ability to work well with health care providers * Strong organizational and time management skills * Ability to multi-task and prioritize tasks to meet all deadlines * Ability to work well under pressure in a fast-paced environment * Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED

Job Description Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions. With over 45 locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia's 50,000+ 5-star Google reviews make it an ideal career for any hard working Care Coordinator who enjoys helping patients through a life changing procedure. What Nuvia Offers: Pay: $20-$39 per hour $20-$24 per hour base Up to $2,000 monthly bonuses averaging out to roughly $12 per hour Up to $2,000 Quarterly bonuses averaging out to roughly $4 per hour What's in it for you? Patient focused: Nuvia Care Coordinators are patient focused which provides the rewarding experience of being a part of patients receiving life changing smiles every day Key to bringing new patients to Nuvia for a life-changing smile: Through driving patient reviews, Care Coordinators have the meaningful opportunity to help future patients find Nuvia. Compensation: Nuvia offers competitive base pay. In addition, Nuvia offers our Care Coordinators the unique opportunity to earn both monthly performance bonuses and quarterly bonuses, which when combined give our Care Coordinators the ability to earn an additional 32K/year beyond their base pay. Benefits Package: Nuvia offers comprehensive health, dental, vision, life insurance, short and long-term disability, 401k with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program. Role Overview: The Care Coordinator is patient focused and dedicated to ensuring patients have a seamless experience while in the office. Care Coordinator responsibilities involve greeting patients, managing appointments, handling various administrative tasks, and actively gathering patient feedback through reviews. Responsibilities: Live company core values Greet and welcome patients Cultivate a positive and welcoming environment Communicate well with other team members to provide seamless patient care Manage appointments and scheduling Handle billing and payment processing Provide general administrative support Actively gather patient reviews Build strong patient relationships Attend daily huddles Collaborate with the team to achieve shared goals Qualifications: BLS certification Strong interpersonal skills Warm and empathetic Team oriented Sales-oriented Results-Focused Adaptable A Day in the Life: Morning Routine: Prepare the office for the day, ensuring everything is clean, organized, and stocked. Attend the morning huddle to discuss the day's schedule, priorities, and any urgent matters. Review the Schedule: Check the day's appointments and prepare for any special requests or concerns. Patient Interactions: Greet each patient with a warm smile and a friendly demeanor, setting the tone for a positive experience. Efficiently schedule and reschedule appointments, ensuring optimal patient flow. Handling Billing and Payments: Process payments, answer billing questions, and address any concerns. Provide Administrative Support: Assist with various administrative tasks, such as filing, scanning, and data entry. Patient Engagement: Proactively seek patient feedback and encourage them to share their experiences online. Connect with patients on a personal level, addressing their needs and concerns. Provide clear and concise information about treatment plans, procedures, and financing options. Team Collaboration: Participate in daily huddles to discuss team goals, challenges, and successes. Work closely with other team members, such as doctors, dental assistants, and sales consultants. End-of-Day Tasks: Reflect on the day's activities and identify any areas for improvement. Review the schedule for the following day and ensure all necessary preparations are made. Make sure the office is ready for patients the next day, turn off lights and equipment and secure the office.

Serán BioScience is searching for an organized and detail oriented Associate to support the Sample Management Program within the Quality Control Department. The QC Associate I, Sample Management Coordinator plays a key role supporting sample coordination by managing sample inventory, including the receipt, handling, shipment, and storage of samples supporting the GMP retention program, stability program, and external Contract Testing Laboratories (CTL) testing. All necessary training provided. Those with an interest in starting a career in bioscience are encouraged to apply. Serán BioScience develops and manufactures novel drug products for a variety of pharmaceutical applications. We aim to build a workforce that is collaborative, creative, and kind. In addition to the skills required of the role, qualified candidates will approach their work with integrity and enthusiasm to promote a positive work culture. Employees are awarded generous PTO accrual, low-cost health benefits, and a 5% 401(k) contribution that does not require an employee match or vesting. Want to learn more about what we do, who we are, and how you can contribute? We look forward to seeing your application.Duties and Responsibilities Manages sample coordination and receipt from other departments for internal and external testing Manages QC sample inventory, including in-process, release, retain, and stability samples Manages reference standard inventory Coordinates with project managers to initiate resupply Ships samples to external Contract Testing Laboratories (CTL) Follows up with CTLs on testing and turnaround times to ensure testing deadlines are met Performs data entry for tracking & trending of sample management and laboratory reports Keeps accurate and complete records per cGMP compliance Effectively communicates updates and results from CTLs to internal team and management Initiates laboratory investigations, including OOS Scope of work may increase to align with company initiatives Performs all other related duties as assigned. Required Skills and Abilities Strong verbal and written communication skills Demonstrated ability to collaborate and work in cross-functional teams Strong organizational skills and attention to detail Strong time management skills with a proven ability to meet deadlines Strong analytical and problem-solving skills Ability to prioritize tasks and to keep leadership apprised of performance to timelines. Ability to function well in a high-paced and at times stressful environment Proficient with Microsoft Office Suite or related software Accepts feedback from a variety of sources and constructively manages conflict Communicates effectively and maintains productive relationships with coworkers, clients, and other contacts outside the company Demonstrated ability to collaborate and work in cross-functional teams Education and Experience Bachelor's degree in a scientific discipline preferred Combination of High School degree with 1 year GMP laboratory experience accepted Physical Requirements Prolonged periods of sitting or standing at a desk and working on a computer Prolonged periods of sitting or standing in laboratory environment Must be able to lift up to 15 pounds at times Adheres to predictable and consistent in-person attendance Visit ******************************** to learn more about company culture and the community of Bend, Oregon. Applicants must be authorized to work for an employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Benefits Summary:Serán employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions. Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees' wellbeing, along with access to pet insurance. The Corporate Headquarters of Serán BioScience are located at 63047 Layton Ave, Bend, OR 97701

Job Details Downtown Endodontic Group - Portland, OR Full Time High School $27.00 - $29.00 HourlyGrow with our team today! Join Our Star Endodontic Team in Portland! Downtown Endodontics is a specialty dental practice dedicated to providing exceptional patient care. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect. We are seeking an experienced Dental Patient Care Coordinator to join our front desk staff. If you have a passion for patient care and the dental field, we want to hear from you! Highlights of Patient Care Coordinator Responsibilities: Greet and welcome patients in a friendly and professional manner Schedule and manage patient appointments Handle patient inquiries regarding services, insurance, and billing Verify and process patients' dental insurance Review treatment plans, insurance, and out-of-pocket costs with patients Collect patients' co-insurance at time of service and after service when necessary Enter patient information accurately into practice management software Coordinate appointments and dental record transfers with referring practices Maintain a clean and organized reception and waiting area Collaborate with clinical staff and doctors to ensure seamless patient care **This is a full-time Patient Care Coordinator position with a schedule of: Monday - Friday 8am to 5pm What We Offer: Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more. Potential for monthly performance bonuses! Opportunities for professional development and advancement A supportive and collaborative work environment Convenient location close to parks, shopping, restaurants & cafes, medical facilities, fitness clubs, and much more! Additional benefits: Dental & Vision Insurance Disability insurance Health Savings Account Flexible Spending Account Employee Assistance Program Employee Discount Program Patient Care Coordinator Qualifications: Minimum of 1 year of dental Patient Care Coordinator or administrative experience is required Proficiency with dental software Excellent communication and interpersonal skills Strong attention to detail, multi-tasking, and organizational skills Knowledge of dental insurance & billing and healthcare policies (HIPAA) High school diploma or equivalent Reliability and punctuality Don't miss out on this exciting opportunity to work with a fantastic team of dental professionals providing top-notch endodontic care and making a difference in the lives of patients! Please submit your resume and we will be in touch soon. Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #INDFH

At Arrow Dental, LLC, we're passionate about helping you on your journey to be better. We are currently seeking a full-time Patient Care Coordinator in our Dental Clinic located in Salem, Oregon. This position is responsible for administering the day-to-day activities of the business office, including maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, presentation of financial treatment plan options, and recall/recare system. Clinic hours Monday-Thursday 7:30am-5:30pm Arrow Dental primarily serves Medicaid patients. This is to help the community with the large population of Medicaid members that either became Medicaid eligible due to the Affordable Care Act (ACA), or the expansion population that was previously enrolled on the Standard plan and rolled into the Plus plan effective January 1, 2014. Benefits: Competitive pay, retention bonuses Medical, Dental, Life Insurance, and Employee Assistant Program PTO and paid company holidays 401k and FSA Annual clothing allowance Pay Range: $21.80 to $26.92 per hour (depending on experience) Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range. Primary Functions: Complete day-to-day operations of dental office Open and close dental office according to office protocol Review the office for neat, professional appearance and make necessary changes Greet and welcome patients and visitors to the practice Help explain office policy to patients Collect payment from patients at time of treatment Make follow-up appointment as needed See that records are stored securely and handled in compliance with HIPAA privacy and security regulations Assist in the treatment room as needed Verify and update insurance information on all patients Submit treatment plans for predetermination of benefits when appropriate Coordinate patient referrals when necessary Prepare claims forms for patients with dental insurance Monitor inventory and order office supplies as needed Performs other duties as assigned Required Skills: High school diploma or equivalent 1- 2 years dental office experience preferred Knowledge of dental terminology, procedures and dental insurance Typing ability of 40 wpm net Computer proficiency with Microsoft Office applications, dental software experience helpful Ability to speak Spanish is highly desirable Strong organizational and detail orientation skills Strong verbal, written, and interpersonal communication skills Ability to work well under pressure work with frequent interruptions and shifting priorities Participate effectively as a team player Ability to come into work on time and on a daily basis Maintain confidentiality and project a professional business image. Arrow Dental seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. Arrow Dental values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.

Job Details Bend, OR Full-Time/Part-Time $22.00 - $25.00 HourlyDescription Patient Care Coordinator Reports To: Practice Manager Department: Front Office / Patient Services Employment Type: Full-Time The Patient Care Coordinator (PCC) is a vital member of the medical spa team, responsible for delivering an exceptional patient experience from the first point of contact through follow-up. This role requires comprehensive knowledge of all services offered, extensive product knowledge of medical-grade skincare, strong sales skills, and the ability to handle patient communications across multiple channels. The PCC ensures smooth daily operations, accurate transaction processing, and active participation in events, training, and promotions. Key Responsibilities Patient Interaction & Communication Greeting patients warmly, answer incoming calls promptly (within 3 rings), and respond to inquiries with professionalism and accuracy. Follow up with patients promptly regarding appointment confirmations, post-treatment check-ins, and general questions. Collaborate with medical providers to address filtered clinical questions appropriately. Respond to patient inquiries via Facebook, EZ Connect, and email in a timely and professional manner. Maintain HIPPA and OSHA standards at all times. Effectively communicate any patient concerns to the Practice Manager and Medical Director. Service, Product, and Promotion Knowledge Maintain complete knowledge of all medical spa services offered. Demonstrate extensive product knowledge of all medical-grade skincare lines offered. Maintain up-to-date knowledge of all special promotions, events, and membership offerings. Sales & Outreach Proactively reach out to patients via the re-engagement list, expiring rewards lists (Alle, Aspire), patients that have payment plans that are due to expire and the cancellation list to encourage bookings. Actively sell memberships, promotional packages, and retail products. Check-Out & Payment Processing Accurately process check-outs, applying: Rewards and loyalty points (Alle, Aspire, membership) Gift cards and prepaid gift cards. Membership discounts and package redemptions Inform the Practice Director of any transaction discrepancies or system issues with Zenoti. Operational & Administrative Duties Refill and restock retail shelves daily. Notify the Practice Manager of any supply needs. Participate actively in staff meetings, training, and events. Performance Metrics Timeliness and accuracy of patient communications. Patient satisfaction, retention, and rebooking rates. Accuracy in transaction processing and application of rewards/discounts. Success in re-engagement, expiring points, and cancellation list outreach. Achievement of sales goals for memberships, packages, and retail products. Qualifications Qualifications Previous experience in a medical spa, luxury spa, or medical office setting preferred. Strong knowledge of medical-grade skincare products and aesthetic services. Excellent communication and interpersonal skills. Detail-oriented with strong organizational and multitasking abilities. Proficient in computer systems, scheduling software, and social media platforms. Professional, polished, and patient-focused demeanor.

In the heart of The Dalles, Oregon, Adventist Health Columbia Gorge has served the Columbia River Gorge community since 1901. We are comprised of a 49-bed hospital, various medical offices, home health, a birthing center and a vast scope of services located throughout The Dalles and the surrounding areas. The Dalles is known for its picturesque views of the Columbia River, local charm and delicious downtown restaurants and bakeries. There is something for everyone in this scenic community. Job Summary: Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Provides communication with patients and visitors that promotes a high level of overall satisfaction and quality of care. Performs duties in an outpatient location. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate's/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred Facility Specific License/Certifications: * Basic Life Support (BLS OR HS-BLS OR RQI BLS) certification: Required Essential Functions: * Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival. Answers multiple phone lines and intercom, and communicates appropriately. Gives appropriate attention to complaints/requests as needed. Receives, interprets, verifies and processes physicians' orders. Admits/discharges daily patients and creates charts. Provides clerical support for departmental meetings, projects and activities as needed. * Completes and forwards all required information, charts, records, documents as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients. * Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information. * Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services. * Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed. Provides clerical support for department meetings and departmental activities. Assists with research and provides administrative support to special projects. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Epic Travel Staffing is hiring an Interim - Assistant Nurse Manager- Plan Hospital Care Management Shift/Hours: Exempt, Days Length: 13 weeks with potential to extend Requirements: Dual RN License (WA and OR) Clinical nursing experience relevant to given dept (usually 3-4 yrs), including 2 years leadership experience BSN or BA in health care related field required Masters preferred Graduate of an accredited school of nursing BLS ACLS Fully Vaccinated (COVID) - medical or religious exemptions accepted Epic Travel Staffing: Day 1 health insurance coverage and comprehensive benefits options 401(k) matching program Weekly direct deposit Concierge state licensing program for RN and other healthcare modalities in multiple states, including CA Industry leading allowances and reimbursements Referral program with cash bonuses and additional perks Concierge Service Amenities to include housing & transportation services The Pay Range for this position is $3,200.00 - $4,500.00. Please note that all pay rates are gross weekly pay by a wide array of factors including, but not limited to, shift, skill set, location and stipends, etc. Pay rate is estimated based on weekly gross income. Weekly gross pay based on qualifications and experience. Rate applies to travel positions only (50+ miles from permanent address). Estimated Weekly Rate: $2521 per week Job ID: 1037415

Patient Care Coordinator - Epion Aesthetics & Wellness (Hillsboro, OR) Are you passionate about aesthetics, wellness, and delivering exceptional client care? Epion Aesthetics & Wellness is seeking a warm, professional, and detail-oriented Patient Care Coordinator to join our team! About Us: At Epion, we deliver a luxury experience that goes beyond aesthetics. Our culture is rooted in genuine connection, personalized care, and treating every client like family. We lead with compassion, professionalism, and a commitment to ongoing education-making sure each treatment is backed by both science and soul. Key Responsibilities: Welcome clients and guide them through check-in, check-out, and treatment flow Answer phones, respond to inquiries, and maintain timely, professional communication Manage the schedule efficiently for multiple providers using EMR software (Aesthetic Record) Educate patients on services, memberships, promotions, and pre/post-treatment instructions Process payments and maintain financial accuracy Support clinic cleanliness, treatment room prep, and inventory tracking Represent the Epion brand with grace and consistency Growth opportunities to Clinic Manager Ideal Candidate: Compassionate, empathetic, and genuinely cares about people's well-being Client-centered and focused on making patients feel safe, valued, and empowered Detail-oriented with an artistic eye-appreciates the art and science behind beauty Professional, polished, and confident with strong boundaries Eager to learn, grow, and stay on top of new technologies and techniques Team player with a growth mindset-no drama, no ego, lifts others up Trustworthy, ethical, and upholds the highest standards of integrity and safety Qualifications: Excellent interpersonal, organizational, and multitasking skills Tech-savvy and proficient in scheduling software (Aesthetic Record) Professional appearance and demeanor Passion for aesthetics, wellness, and client care Health & wellness experience required Schedule: Part-Time: Wednesday-Friday 9am-5pm, Saturday 9am-2pm Compensation: Part-time, hourly based upon experience Location: Hillsboro, OR (also serving Beaverton, Portland, Lake Oswego, Clackamas) Career Advancement: Opportunities for growth and continued education

The Respiratory Care Coordinator (RCC) serves as a resource and acts as a role model for staff to ensure comprehensive and safe patient care. The RCC serves as a liaison and promotes a positive culture and teamwork within the department. The RCC reporting to and working collaboratively with respiratory leadership, effectively ensuring departmental standards and expectations are met. Function/Duties of Position * Shift Coordinator Coordinates shift assignments, provides clinical support, ensures team receives meals and breaks through effective use of team resources. Determine staffing requirements and workload assignments based on departmental staffing plans and leadership guidance. Implements staffing incentives as outlined by leadership and departmental guidelines. Coordinate requests from internal/external customers for Respiratory Care Services. Ensure team accountability and stewardship of department resources (operation, financial and human) in alignment with organizational/departmental goals and objectives. * Respiratory Therapy Performs respiratory therapy and testing as outlined in the Respiratory Care Practitioner 1 & 2 position descriptions. Supplements staffing as determined by departmental staffing plans and leadership guidance. * EHR Review Reviews patient medical records and Epic orders each shift. Adjusts orders to match prescribed therapy and discontinues unnecessary orders according to departmental policies and guidelines. Records data on charting inaccuracies via chart reviews, reports findings to leadership. * Department Operations Promotes a customer-focused service model. Works closely with key partners to improve efficiencies within the department. Recommends operational modifications and facilitates changes as needed. * Serve as clinical expert and first line resource * Serves as a liaison between team members and leadership. Identifies and escalates concerns in a timely manner using the proper chain of command. * Fosters a positive work environment. Treats co-workers, clients, vendors, members of the public and leadership with courtesy and respect. Communicates with team members in a clear and professional manner. * Other Duties as Assigned Required Qualifications * A current, valid Licensed Respiratory Care Practitioner's (LRCP) credential issued by the Health Licensing Office for the State of Oregon and Registered Respiratory Therapist (RRT) credential issued by the National Board for Respiratory Care (NBRC). * Minimum of an associate degree from a respiratory therapy education program supported or accredited by the Commission on Accreditation for Respiratory Care (CoARC), or a related field. Bachelor degree in Respiratory Care or Healthcare administration preferred. * Minimum of one specialty practice credential issued by the National Board for Respiratory Care (NBRC) preferred, including Adult Critical Care Specialist (ACCS), Neonatal Pediatric Specialist (NPS), Sleep Disorder Specialist (SDS), or Registered Pulmonary Function Technologist (RPFT), or the National Asthma Educator (AE-C) credential issued by the National Asthma Educator Certification Board (NAECB). * 2 years of clinical respiratory care practice. * Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association. Preferred Qualifications * Bachelor of Science in Respiratory Care, Healthcare Administration, or core science (chemistry, biology, etc.) * 2 years of previous critical care respiratory practice. * 1 year of Respiratory Care lead or supervisor experience. * Neonatal/Pediatric Specialty (NPS) credential issued by the National Board for Respiratory Care (NBRC) * Adult Critical Care Specialty (ACCS) credential issued by the National Board for Respiratory Care (NBRC) Job Related Knowledge, Skills and Abilities (Competencies): * Demonstrates good organizational skills. * Provides safe and appropriate patient care within the standards of respiratory care practice. * Displays judgment and superior problem-solving skills. * Communicates positively and professionally with all internal and external customers. Additional Details Work location in sometimes noisy patient care areas. 12 hour shifts. Possible exposure to blood, body fluids, airborn pathogens, magnetic fields, and radiation. Benefits: * Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee * Two separate above market pension plans to choose from * Vacation- up to 200 hours per year depending on length of service * Sick Leave- up to 96 hours per year * 8 paid holidays per year * Substantial Tri-met and C-Tran discounts * Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP) All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) M, W, F Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $20-$23/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

The Patient Care Coordinator is the first point of contact, delivering excellent customer service to patients and visitors both in person or by phone as well as acting as a liaison between patients and providers throughout the administrative flow of the patient experience. Performs all core front and back office duties with increased independence and demonstrated proficiency. Typically supports or independently handles routine and basic healthcare services to ensure smooth clinic operational excellence in support of Providence patient and their families. Providence caregivers are not simply valued - they're invaluable. Join our team at Oregon Clinical Programs and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year Experience in medical/healthcare setting. + Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion. + Electronic Medical Records (EMR) experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 397545 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 5013 PMG CP N BH WEST CHL ADOL Address: OR Portland 9205 SW Barnes Rd Work Location: Providence St Vincent Medical Ctr-Portland Workplace Type: On-site Pay Range: $21.16 - $32.37 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **Essential Functions** + Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information + Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system + Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system. + Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes + Supports Providers and Care Managers in working at the top of their license. + Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams + Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers. + Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned. + Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers. + Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices **Skills** + Patient Care Coordination + Patient Information + Patient Support + Patient Advocacy + Patient Care Documentation + Computer Literacy + Referral Coordination + Healthcare Industry + Patient Care + Referrals **Qualifications** Minimum Qualifications + Experience in a customer service role requiring use of enterprise software systems. + Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring. + Demonstrated customer service and problem-solving skills. + Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills. + Demonstrated skills in diplomacy and discretion with excellent customer relations skills. Preferred Qualifications + One year of health care or customer service work experience. + A working knowledge of the healthcare industry, roles, and terminology. + Experience in a role that includes coaching and training others to use enterprise software or case management systems. **Physical Requirements:** **Physical Requirements** + Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. + Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Key Bank Tower **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.54 - $28.24 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

In the heart of The Dalles, Oregon, Adventist Health Columbia Gorge has served the Columbia River Gorge community since 1901. We are comprised of a 49-bed hospital, various medical offices, home health, a birthing center and a vast scope of services located throughout The Dalles and the surrounding areas. The Dalles is known for its picturesque views of the Columbia River, local charm and delicious downtown restaurants and bakeries. There is something for everyone in this scenic community. Job Summary: Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Assists with the workflow of the front office including, department clerical, receptionist and communication roles. Performs duties in an outpatient location. Works under minimal supervision. Assists with orienting and providing on-the-job skills training to others. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate's/Technical Degree in business or equivalent combination of education/related experience: Preferred * Two years' relevant experience: Preferred Essential Functions: * Oversees patient admissions. Maintains department's cash receipts. Oversees tracking of referrals to specialists and physical therapy. Works on assignments that are moderately difficult requiring judgement in resolving issues or in making recommendations. * Reviews incoming mail, faxes and messages, and prioritizes and disperses to appropriate person. Obtains and compiles statistical reports for administrators and managers. Coordinates the planning and preparing for special events. Interprets policies and procedures to guide use of sensitive and confidential information. * Collects patient, employer and payer information for chart, physician and biller. Sets up accounts on payment plans based on patient's ability to pay and hospital policies. Answers all inquiries regarding accounts and assists patients with all appropriate paperwork. * Verifies all third-party payer and workers' compensation accounts within 24 hours of pre-registration. Explains financial requirements to the patient or responsible party. Calculates and collects deposits or deductibles. Retains, retrieves, transfers and disposes of records. * Processes letters, memos, e-mail, calendars, mail and travel arrangements. Maintains employee education records on-line in accordance with system guidelines. Organizes and assimilates material as needed. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

The Specialty MA role provides a wide range of clinical support duties and is an integral part of the medical care team. The Specialty MA independently performs clinical administrative and technical functions that is critical within the department of General Surgery. This position will ensure that the patient care is seamless and that the continuity of care is achieve for every patient. The main tasks are to systematically bridge gaps between numerous services necessary for patient care such as laboratory and imaging, specialty care, primary care, social work and communicate the plan to the patient and patient's representative. This position also supports providers daily by performing clinical administrative duties within their scope such as order entry, managing lab results, scheduling appointments and coordinating. This position will also support the clinical team by reviewing scheduled appointments and coordinating the needs prior, during and after the visit. This role will work under the clinical direction of the physicians and directly reports to the Clinical Support Supervisor. Function/Duties of Position Key Responsibilities & Performance Standards * Patient Care Management - Responsible for coordinating and managing aspects of the patient's clinical care process. Works with the providers by providing support with medication refills and providers support to the patient and family. Places lab, diagnostic and scheduling orders as directed by the physicians and coordinates with facilities and patients. Monitors the Epic in Basket messages and ensures timely response is received by patient, providers and answers messages within their scope. Monitors refill request received in Epic and from Right fax and manages this efficiently to avoid disruption in patient care. Manages Prior Authorization and processes appeals appropriately. Insures all needed testing is resulted and in the patients EMR prior to appointments/procedures. * Care coordination - Ensures patients follow through with outside referrals to other specialties, labs and diagnostic imaging. Requests and inputs the results of the outside testing into the EMR and forwards to the provider/RN for review. Works with provider and RN to insure patients are completing needed testing according to their surveillance schedule. * Communication - Provides information and education to patients, family members, and referring physician office staffs. Acts as communication link with physicians, nurses, referring physician offices, ancillary services, and patients. Provides accurate patient information. Responds to voice mail and email messages based on priority of patient process and as triaged by the RNs. Attends MD/department team meetings as appropriate. Responds to patient questions in Mychart, phone calls, emails, and faxes in regards to scheduling or care issues within scope. * Documentation/Data Management - Documents legibly, concisely and completely to ensure that others can accurately assess the status of patients' progress by reviewing that documentation. Participates as assigned with database input. Initiate and implement processes to facilitate new protocol implementation and tracking tools as indicated * Patient Care/Rooming: Accompanies patient from waiting room and verifies patients identity with two identifiers, takes and records vital signs such as blood pressure, pulse rate, respiration rate, weight, height and temperature; enters patient medications and allergies into EHR; refers patient to medical staff for immediate examination or treatment; transports patient to examination or treatment room with use of wheelchair or gurney or assists patient to walk; observes and reports changes in patient's conditions or fall risk; works with front desk staff to communicate delays to patients; monitors in-room wait times and work to facilitate efficient clinic flow; assists physician in emergency procedures such as cardiopulmonary resuscitation. Chaperones for sensitive examinations regardless of patient's gender. Required Qualifications Three years' experience in a hospital or hospital based clinic setting, AND High School diploma or equivalent, AND Current BLS certification at hire, AND One of the following four: Completion of a nationally recognized accredited medical assistant training program, including a practicum (externship) of at least 160 hours, OR Successful completion of a formal medical services training program of the United States Armed Forces, OR Current Oregon Emergency Medical Technician (EMT) license (basic or advance) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT), OR Current Oregon Practical Nurse License OR For dental school hires only as an alternative to qualifications 1-4: Completion of a Dental Assistant training program and successful completion of the DANB exam For those completing medical assistant training or formal military medical services training as referenced above in #1 and #2, the following is also required (Those qualifying under the EMT or LPN or Dental Assistant qualification are exempt from this requirement.) MA certification received from a nationally recognized and accredited certifying body, upon hire or by the completion of the probationary period or internal job change evaluation period, as appropriate. Currently, these include: * The American Association of Medical Assistants (AAMA), awarding the Certified Medical Assistant (CMA.) * The American Medical Technologists (AMT), awarding the Registered Medical Assistant (R.M.A.) * The National Center for Competency Testing, awarding the National Certified MA (NCMA.) * The National Health Career Association, awarding the Certified Clinical Medical Assistant (CCMA.) Any applicable certifications or licensures must be maintained for the duration of employment. In addition to receiving the appropriate certification noted above, Medical and Dental Assistants will be required to successfully demonstrate competencies prior to completion of probation or the internal job change evaluation period, as appropriate. Ability to work independently and as a member of the team, including leadership. Knowledge of patient flow and back office functions. Ability to effectively and efficiently perform chart scrubbing and panel outreach activities. Demonstrated strong analytic skills, including displaying and interpreting data. Proficiency with EPIC, Microsoft Office including Excel, Word and Power Point. Ability to manage time sensitive competing demands and meet deadlines. Working knowledge of medical terminology. Strong relationship building skills, excellent communication skills, exceptional customer service skills, highly sensitive to patient needs. Demonstrated knowledge and attention to the needs of Special Needs patients and their caregivers and families. Preferred Qualifications * High School diploma or equivalent. * Three years of experience as a certified medical assistant in an ambulatory clinic specifically in Surgery and performing job duties that are the same or equivalent to a care coordinator * Bilingual * Computer skills, including EHR * Well versed in Epic and Care Everywhere Additional Details * This position works in an extremely fast-paced and hectic environment with many interruptions, multiple demands, and conflicting priorities. This position works with people at all levels of the organization and interacts with numerous internal OHSU departments and external customers ( referring physician offices). When on site, the office setting is small relative to the number of staff using it. It creates the need to be able to deal with phone noise, many simultaneous conversations and frequent interruptions. There may be opportunities for remote work with this position. Work schedule is four days a week; 8 hours per day. Shift: Monday-Friday 8:00am-4:30pm. Possibility of hybrid work 3 days working from home, 2 days working in clinic. * Physical demands include pushing, pulling, stooping and lifting up to 50 lbs. Must be able to support the full weight of a patient up to 200 lbs if necessary. Equipment usage includes heavy use of phone, computers, and OHSU's electronic medical record systems. If working remotely, must have the ability to set up a workstation at home. Requires communication in a respectful, caring and non-judgemental manner. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

Working Title: Care Coordinator Program: Medical Team Reports To: Clinic Manager Employment Type: Full Time, Benefitted, 1.0 FTE (37.5 hours/week) Hours: Monday - Friday 8:30 AM to 5:00 PM Location: Onsite, Hood River and The Dalles, Oregon(Subject to work in Hood River, Sherman and Wasco Counties) Location will be based on clinic needs Pay Range (Dependent on experience): $27.28-33.16/ hour FLSA Status: Not-Exempt This Care Coordinator will provide support services to the Medical Team and will work within the scope of practice for a Certified Medical Assistant (CMA). This role supports clients in acquiring services needed to achieve treatment goals, with an emphasis on coordination of services both in MCCFL programs and in partner agencies throughout the community. The Care Coordinator assists clients in acquiring services needed to achieve treatment goals, with an emphasis on coordination of services both in MCCFL programs and in partner agencies throughout the community. This position regularly interfaces with clients and service providers to ensure a smooth delivery of services in accordance with Oregon statutes and MCCFL policies and protocols. Mid-Columbia Center for Living (MCCFL) is a Certified Community Behavioral Health Clinic (CCBHC) that specializes in providing services that are both trauma-informed and recovery-oriented to persons / consumers with mental illness and addictions. Trauma-informed care includes safety, choice, collaboration, trustworthiness, cultural responsivity, and empowerment for both clients and staff. MCCFL serves Hood River, Wasco and Sherman Counties and utilizes a consumer-involved, consumer-engaged and consumer-driven model. MCCFL provides a whole-person care approach to adults and children to address both physical and mental health needs. MCCFL offers a variety of programs including a mobile crisis unit, intensive case management, ongoing counseling, community support, supported employment, jail diversion, hospital discharges, hearings and more. What you need: Any combination of education, licensure, and experience that demonstrates the ability to perform the position's essential responsibilities is qualifying. This includes: Bachelor's degree in a medical or social services-related discipline OR Four (04) years of experience in a behavioral health or medical clinic setting. Certified as a Qualified Mental Health Associate (QMHA) by the Mental Health and Addiction Certification Board of Oregon (MHACBO) or register as QMHA-R within 14 days of hire. Graduation from an accredited medical assisting program. Experience working with individuals who have severe and persistent mental illness, substance abuse disorder and/or developmental disabilities is preferred. Bilingual Spanish/English is preferred. Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 407-007-0200 to 407-007-0370. Must possess a valid Oregon or Washington Driver's license, maintain an acceptable driving record, and be insurable for client service purposes and for travel between business offices, meetings and/or trainings. What you'll do: The following list represents the essential responsibilities (functions) of the position. It does not, however, represent all of the duties the position may be asked to perform: Provide service eligibility screening and coordination to assigned clients in accordance with Agency protocols and scope of position. Deliver client communication relating to prescription renewals, current illnesses, chronic conditions, and health-related information and education. Provide basic client education and information about follow-up care at the conclusion of client's visit. Facilitate booking of appointments and adjusting of appointment times; ensure, wherever possible, that services are provided in accordance with client preference; provide appointment reminder calls to clients; maintain regular in-person or telephone contact with clients to encourage engagement. With the prescriber, participate in client medication management appointments at various locations. Verify, identify and record all medications being used by clients. Process and log incoming medications. Maintain a sufficient inventory to ensure adequate supplies. Perform other duties as directed by the Prescriber as relates to medications. Provide direct client care in support of assigned medical providers. Obtain information from outside agencies related to test orders. Document all pertinent information and actions in the client's electronic health record. Actively participate in joint case planning and coordination with internal multi-disciplinary team, and agency psychiatrists. Prepare client files; ensure that files are complete including psychiatric and medical assessments and treatment service plans. Regular and reliable attendance; timely and professional communication; confidentiality. Participate in all team and agency meetings, as directed. What we'll do: We recognize your value and will strive to keep you engaged and appreciated. The selected candidate will receive: Competitive salary, dependent on experience. 95% employer-paid comprehensive medical, dental, and vision coverage for employees only. Low deductible plans for family coverage through PEBB PERS Retirement Contribution 11 Holidays, including 1 floating holiday 10 vacation days a year for non-exempt employees 12 sick days a year Education reimbursement and loan forgiveness- HRSA! The hiring process: Application review Questionnaire (if additional information is needed) Panel Interview Possible second-round panel interview Conditional Offer DMV Record Review, if the position requires driving 10 Panel Drug Screen (Although recreational marijuana use is legal in the state of Oregon, you will not be considered for this position if you're unable to pass a pre-employment drug screening due to federal regulations.) Criminal History check through Orchards BCU Reference check Licensure Primary Source Verification MCCFL provides reasonable accommodations for qualified individuals with disabilities. To request accommodation in the recruitment or selection process, please contact human resources at ************ or email ************.