Ambulatory care coordinator jobs in Evanston, IL - 180 jobs

Hiring Department: Lombard Core FTE: 1 Work Schedule: M-F 8am - 4:30pm Shift: Days # of Positions: 1 Workplace Type: Hybrid Salary Range (commensurate with experience): $53,000.00 - 62,000.00 / Annual Salary About the University of Illinois Chicago UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. Position Summary The DSCC Core/Connect Care Nursing Consultant provides care coordination services to families eligible for these two programs. Under the direction of the regional manager and assistant directors, the position is responsible for knowing and abiding by specific program contractual requirements. The Nursing Consultant is expected to engage and develop strong partnerships with families through completing comprehensive assessments and person-centered care plans, monthly interactions, and coordination of resources. It also offers consultation to other members of the multi-disciplinary team utilizing skills and knowledge acquired from academic training and professional experience as a Registered Nurse. Duties & Responsibilities • False • Under the direction of the regional manager, performs active care coordination services by completing comprehensive health assessments, identifying families' strengths, and developing a person-centered service and care plan. Facilitates 30-day ( or as needed) monitoring of the person-centered care plan, assesses/determines status change, prioritizing unmet needs and location of resources. Utilize a culturally - competent approach as guided by the university to support families' cultural values and traditions. Utilize as necessary interpreter language line and accommodation resources based on the university's Americans with Disability Act (ADA) guidelines, such as American Sign Language (ASL). Join and participate in Medicaid managed care clinical rounds occasionally. Join and participate in DSCC multidisciplinary meetings as needed. Engage as necessary with the transition of care team to promote effective discharge planning. Educate, support, and connect families with resources for a seamless age transition. Provide close collaboration with MCO teams for those participants that are co-managed (e.g., waiver recipients). Conduct and document in-person visits at home (every 6 months or as needed) or in other appropriate settings like schools or hospitals. Completes consistent and timely documentation (within 48 hours) to ensure case record compliance as established by procedures. Identifies critical incidents and collaborates with all involved providers for resolution. Manages clinically complex caseload participants resulting from neglect or abuse allegations, illness progression, or caregivers' hardship. Apply effective communication skills to improve families' health literacy. Arrange, lead, and contribute with areas of expertise to multi or interdisciplinary care team meetings with participants' providers, family members, nursing agencies, or school teams. Identify/escalate and facilitate internal team meetings on participants with complex behavioral/social determinants or clinical factors impacting their well-being. Active participation in post-records reviews and completion of recommended remediation within the expected timeline. Contribute to quality improvement initiatives, including but not limited to attendance at quality huddles and provision of recommendations as needed. Assist families and caregivers with the coordination of medical services, required treatments, supplies/equipment, and environmental modifications. • May mentor/coach care coordination team members and participants/caregivers on self-management of chronic diseases, medication adherence, and prevention. May contribute as a subject matter expert on health education initiatives such as immunizations, weight management, the importance of physical activities, etc. May support other licensed and unlicensed care coordinators in verifying and interpreting clinical conditions, treatments, mental/behavioral health diagnoses or concerns, guiding priorities on the person-centered care plan, and recommending resources. • Assists families with private/public health insurance through effective benefits management practices for recipients. Identify financial needs and a Minimum Qualifications * Licensed as a registered professional nurse in the State of Illinois (If an Illinois Resident is licensed as a professional nurse in a state other than Illinois, the applicant must meet the criteria established by the Illinois Department of Financial and Professional Regulation to obtain the proper licensure within five (5) months of the date of appointment.) * Bachelor's degree * Two years of public health or specialized nursing experience Preferred Qualifications To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

Job Description The Stabilization Case Management Coordinator is a key player in enhancing the productivity, effectiveness, and efficiency of the QIDP team within the Department of Case Management. This role is crucial in ensuring the Agency remains compliant with IDHS documentation requirements related to participants' Personal Plans and Implementation Strategies. Qualifications and Education RequirementsBachelor's degree (or higher) in Social work, Psychology or a related field, as required by state regulations. QIDP certified or possess 40 hours of DHS mandated QIDP classroom training. Minimum of two years successful work experience with person withdevelopmental disabilities, including one year supervisory experience. Valid Illinois Driver's License with proof of insurance Job Posted by ApplicantPro

Pathways to Success is a highly structured program implemented by HFS. Pathways to Success is for individuals under the age of 21 that are Medicaid eligible and meet criteria based on the Behavioral Health Decision Support Model. Intensive case management and full wraparound services are offered to clients and families identified as Pathways eligible. Pathways Care Coordinators link families to traditional outpatient services as well as Pathways specific services. JOB SUMMARY (Summary of Position's Duties and Responsibilities): The Coordination and Support: High Fidelity Wraparound (CCSW) takes primary responsibility for making the care coordination process happens for children with a mental health diagnosis and their families through the facilitation of Child and Family Team Meetings, coordinating with professionals, and helping the child meet their goals. CCSW is provided to children stratified into Tier 1. Designated CCSW Care. Coordinators work with an average of 10 Pathways families (based on population) at a time and are never assigned to work with more than 12 families at once. The CCSW helps the family develop a positive view of their future and learn how to use the strength-based empowerment model to help their child improve functioning in the home, school, and community. ESSENTIAL DUTIES & RESPONSIBILITIES: Essential Functions: • Perform outreach & engagement to locate, engage, and educate Pathways youth and their families. Outreach is required 3 times a week for 60 days or until the client is enrolled or they decline Pathways services. • Using a trauma-informed approach and effectively engaging children/youth with significant behavioral health needs and their family/caregivers to resources within the community for their assigned caseload • Provide intensive care coordination: utilize a strengths-based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes, schools, and communities. • Schedule, plan and facilitate Child & Family Team Meetings • Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports. • Provide regular communication and close collaboration with multiple community partners • Using a system of care approach, assist families to coordinate services from community resources, placement providers, collateral agencies, the court, and/or other community partners with families, clients, or patients receiving services • Facilitate the creation of safety and crisis prevention plans • Collaborate with local MCR agencies (including Ada S. McKinley's MCR team) when necessary • Enact Ada S. McKinley Care Coordination Model with each individual and family • Facilitate the application process and obtain consents for SFSP/FSP for eligible youth and their families. • Provide care coordination services to SFSP/FSP eligible youth and their families. • Completes service documentation in alignment with agency and program core performance standards Any Additional Functions/Responsibilities: • Helping find services and supports in the person-served community or natural environment • Good writing skills in order to complete required documentation • Strong organizational skills • Self-starter and multitasker • Exceptional customer service skills • One-two years of experience managing large case loads • Prepare detailed documentation of activities including opening and closing electronic records, completing required assessments, creating, and updating Wraparound Plans, ensure access to Outlook calendar and correspondence, etc. • Provide a high-level of customer service and client engagement. • The ability to learn through in-person, virtual, and web-based trainings. • Must be organized, able to meet timelines, manage a case load, and be a self-starter • Have strong interpersonal skills and the ability to collaborate and partner with families, children/adolescents, and other professionals. • Maintain caseload of 1:12 (based on population) • Performs other related tasks as needed. POSITION QUALIFICATIONS: Education: Bachelor's degree in social work, counseling, rehabilitation counseling, vocational counseling, psychology, pastoral counseling, family therapy, education or related human service field; or in any other field with two years of supervised clinical experience in a mental health setting required. Professional Licensure/Certifications: None Job Knowledge, Skills & Experience: • Experience working with Children/adolescents and families is required • Experience with care coordination is a plus • Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office Outlook, Word, Excel and PowerPoint) along with other related software • Bilingual is preferred Other Requirements: Driving Requirements: Valid Illinois Drivers' License in good standing and a vehicle are required Auto Insurance: Proof of valid auto insurance Equipment (list equipment required to perform the duties of the position, i.e., computers, lifts, vans….): computer, signature pad, cell phone, fax machine, copier WORKING CONDITIONS Working Conditions: Position requires CCSW to be actively providing services in-person, in the community the home, at school, or at office). Remote work can be performed when in-person services are declined when not actively meeting with clients. Travel: CCSW will be required to travel to locations in the community to host/attend child & family tea meetings, meet with clients and families and attend any required trainings and program/organization meeting. Environmental Factors Physical Demands • The position requires that one be able to walk, walk up and down stairs, lift, have manual dexterity and be able to easily move about. Compensation 60,000 to 65,000 Annually Benefits Paid vacation Paid Sick Time 12 Paid Holidays Medical Dental Vision 403(b) Plan Life Insurance Long-term & short-term disability Employee assistance program (EAP) Family medical leave Tuition reimbursement Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer Note: Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job. To meet the needs of the Company employees may be assigned other duties, in addition to or in lieu of those described above. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender. We seek to hire individuals reflective and representative of the diversity of our communities.

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Supervisor, Referrals is a customer-service and leadership-focused position working directly with patients and their families, insurance representatives, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members) at all times. * Manages, coaches and provides training to Care Coordinators; ensures they are following company processes. Training can also include other roles as needed. * Implements new processes per Referral COE. * Conducts monthly Care Coordinator meetings and weekly visits to medical centers. * Assists Care Coordinators with solving issues pertaining to referrals. * Collaborates with Office Managers to conduct performance evaluations of Referrals Team Members. * Addresses / resolves any customer-service issues. * Works closely with the Management Team and Administrators in relation to strategic business planning. * Manages Referral Approval Process- Use Referral Approval Process Checklist. * Communicates alternative/approvals to Referral Coordinator. * Follows up with MMD/Specialist/MND if no response after 24hours. * Calls and follows up with patients regarding alternatives; uses messaging scripts to speak with patients regarding alternatives. * Processes New Patient Referral Exception from Sales Team (if applicable to your market). * Prepares and runs referral team meeting- Create agenda for meeting. Gather info from Medical Director /Network Director /Referral Manager. * Prepares Referral Team Meeting Minutes and send minutes to Operation Director, Market Medical Director, Market Network Director and Referral COE via email after meetings. * Communication with Network Director regards to PPL- Report any errors, concerns or feedback in regard to PPL providers. * Analyzes Referral Workflow Report. * Generates Weekly Analysis Report and send to Care Coordinators. * Builds and maintains effective long-term relationships and higher level of satisfaction with key specialists with support from network director or associate director. * Conducts site visits to service providers, resolves issues, educates staff/providers on policies and certifies specialists with support of network director or associate director. * Establishes consistent and strong relationships with specialists' provider offices. * Collaborates with network leaders to identify network gaps. * Identifies root cause of problems and trends; participates in developing solutions. * Works with provider's and organization staff to resolve the issue and monitor recurrence. * Ensures all elective procedures are entered into HITS prospectively. * Works with tier2/tier 3 specialist to make sure our patients are seen working with the Network Director when necessary. * Looks for trends and referral patterns -work with Network Director- Example: overutilization and dissatisfaction. * Manages Specialist Schedules- Open, close and blocks schedules when advised by Network Director to do so. * Covers for Care Coordinator as needed. * When needed meet with specialist office and Network Director. * Manages time for Care Coordinators with Center Managers. * Maintains PPL in conjunction with Network Director. * Other duties as assigned and modified at manager's discretion. * KNOWLEDGE, SKILLS AND ABILITIES: * Understanding of the communities served by ChenMed, including the complexities of Medicare programs to patients in the healthcare marketplace * Ability to determine proper resolution of problems based on defined alternatives * Able to use Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook * Ability and willingness to travel locally and regionally up to 50% of the time * Spoken and written fluency in English * * EDUCATION AND EXPERIENCE CRITERIA: * High School diploma or GED required * One (1) to three (3) years of healthcare experience such as care coordinator, referral coordinator in a clinical setting, preferably within the Medicare HMO population * PAY RANGE: $49,871 - $71,243 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. PAY RANGE: $49,871 - $71,243 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite

Job Title Description: Value Based Care Coordinator FLSA Status: Exempt Summary: The Value Based Care Coordinator plays a critical role in improving patient outcomes and supporting the organization's value-based care and payment metrics. This position is responsible for managing hospital admission, discharge, and transfer processes and ensuring seamless coordination of care for patients transitioning from hospital to home or other care settings. The role involves assisting with various projects, initiatives, and outreach to support achieving performance in accordance with value-based contracts. Essential Duties and Responsibilities: * Oversee the admission, discharge, and transfer processes to facilitate smooth transitions for patients. * obtain patient records/summaries and ensure timely follow-up appointments with PCPs are scheduled * Collaborate with hospital care managers and outreach to patients while hospitalized * Collaborate with healthcare teams to ensure follow up and continuity of care during transitions from inpatient to outpatient care * Act as a liaison between patients, families, healthcare providers, and community resources. * Coordinate patient entry into T360H health centers. * Monitor high-cost, high-utilizer patient lists to engage and encourage appointments with care team members. * Engage non-established patients, schedule appointments, and assist with PCP changes. * Review insurance-supplied patient and reattribution lists for accuracy. * Monitor attribution lists from managed care organizations for proper coordination of care. * Participate in quality improvement and empanelment initiatives. * Conduct outreach and education to targeted patient populations to help close care gaps * Other duties as assigned Qualifications: Required Education and/or Experience: * High school diploma or equivalent required, Associate's or Bachelor's degree preferred; education in Medical Assisting or another healthcare-related field preferred. * Previous experience in hospital care coordination, case management, or related healthcare roles. * Working knowledge of EMR systems preferred. * Microsoft office experience (including Excel) preferred Language Skills: * Bilingual in Spanish preferred Competencies: * Strong understanding of healthcare systems and patient care transitions. * Excellent communication and interpersonal skills, with the ability to work collaboratively. * Ability to clearly document work in written format. Physical Demands and Work Environment: * Primarily office-based with some requirements for on-site hospital and health center visits. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary and Benefits: * The annual salary range for this position is $45,000 and $55,000 annually based on experience and qualifications. * Tapestry 360 Health offers a comprehensive benefits package, including health insurance, dental insurance, retirement savings plans, paid time off, and continuing education. This position may be eligible for the Federal Public Service Loan Forgiveness (PSLF) program. Tapestry 360 Health is committed to equitable and transparent pay practices. In accordance with the Illinois Pay Transparency Act, we are disclosing the full salary range for this position. This range represents the potential compensation for the role based on experience, tenure, and performance over time. Most new employees can expect an initial offer within the lower portion of the range, reflecting factors such as prior experience, internal equity, and organizational budget. Salary progression is evaluated regularly to support professional growth and retention. How to Apply: Interested candidates are encouraged to visit the Tapestry 360 Health website to explore career opportunities and submit an application. Please apply online at ********************************** Tapestry 360 Health makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987. American with Disabilities Act (ADA) Statement: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential duties and responsibilities either unaided or with the assistance of a reasonable accommodation to be determined by Tapestry 360 Health on a case-by-case basis. Tapestry 360 Health reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

To apply via text, text 10053 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Monday through Friday 8 am to 5 pm At Addus we offer our team the best: Medical, Dental and Vision Benefits PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Coordinates and drives the field recruiting and hiring process. Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately. On-board and train new branch Administrative employees. Schedules employees as directed by client's care plan established upon intake. Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: Must have high school diploma or equivalent. 6 months of Industry experience required. Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR

To apply via text, text 10053 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Monday through Friday 8 am to 5 pm At Addus we offer our team the best: * Medical, Dental and Vision Benefits * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Essential Duties: * Coordinates and drives the field recruiting and hiring process. * Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately. * On-board and train new branch Administrative employees. * Schedules employees as directed by client's care plan established upon intake. * Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. * Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: * Must have high school diploma or equivalent. * 6 months of Industry experience required. * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR

Benefits and Perks: LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you're helping make a positive difference in the lives of others, as well as these career advantages: On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet. Competitive salary based upon relevant education, experience, and licensure. Salary $48,000/Annually. Plus, a 3-month one time retention bonus of $2000. Opportunity for advancement. Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours. The paid training you need to learn, grow, and succeed! Essential Functions: Facilitate the intake process and provide education on LSSI services. Perform screenings and help clients create an overall coordination plan. Provide education to families about mental, behavioral, and physical health needs and resources available. Become familiar with organizations on the North/Northwest Side of Chicago to provide linkages. Provide navigation and warm linkages to resources that address health, housing, vocations, mental health, substance misuse/use, food insecurity, education deficits, disability needs and other resources. Connect clients/families with needed services. Initiate, cultivate, and maintain professional relationships with human services and government agencies, health service providers, and public/private groups to enhance service delivery. Knowledge of LSSI programs and how to access services, including crisis services. Carry a caseload of clients and perform timely follow-up. Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner. Position Qualifications: High school diploma or equivalent with five (5) years of clinical supervised experience or a bachelor's degree in social work, counseling, family therapy, or related human service field required. Certified Family Partnership Professional (CFPP), CADC, Community Health Worker (CHW), or Licensed Practical Nurse (LPN) preferred. Background check clearance required. CRSS, CPRS, or other Peer Certification preferred. Bilingual, both verbal and written, preferred. Experience working with Children/adolescents and families preferred. Knowledge of LSSI programs and how to access services, including crisis, required. Trained and demonstrated competency in the Electronic Health Record preferred. Demonstrated understanding of the levels of care in both mental health and substance use/misuse preferred. Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing. Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software. Valid driver's license, in good standing for the state of residency required. Access to reliable transportation required. Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.

Join us at the Nexus of care and compassion. MDS Coordinator (RN) Benefits: Medical/Dental/Life/Vision coverage 401k Employee rewards programs PTO package and paid holidays Tuition Reimbursement Growth from within Team-oriented work environment MDS Coordinator (RN) Responsibilities: As an MDS Coordinator (RN), you will develop goals for improving treatment and care plans in your nursing home. You will evaluate the patient care for the facility's residents in your nursing home. You will meet with the nursing staff, patient caretakers, and resident families to discuss conditions and treatment plans. You will approve resident applications for your nursing home. MDS Coordinator (RN) Qualifications: Bachelor's degree in nursing. A current, valid license to practice as a nurse in Illinois. 2 years or more experience in a long-term care facility. Previous experience in an MDS Coordinator role. Excellent communication and organization skills. keywords: mds coordinator, minimum data set, skilled nursing facility, rn Compensation details: 75000-90000 Yearly Salary PI5784f1341bcf-26***********4

Department: Community Mental Health and Counseling Status: Full-time Who We Are At Sertoma Star Services, we're on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana, we proudly serve over 2,000 consumers through a diverse range of vocational, educational, therapeutic, and residential programs. Sertoma Star Services' roots trace back to the merger of two dynamic social services organizations, New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge, person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services, choices, and opportunities to those we support in an environment that promotes self-advocacy and personal success. By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together, we can shape a brighter future for those we serve. Your Role The Care Coordinator will focus on coordinating care across all services for Colbert and Williams consent decree class members. This position will be responsible for working with subcontractors, managed care companies, and health providers to ensure all needs are met for class members transitioning from nursing care facilities to community-based living, and providing continued support after transition. Responsibilities Coordinates with managed care companies, community providers, medical professionals, subcontractors, and others to ensure needs are met for consent decree members. • Obtains approval and funding for specialized equipment, medical care, procedures, and home modifications to meet the needs of consent decree members. • Provides consistent follow-up with members and providers to ensure that services are appropriate and effective • Provides guidance and direction to service teams to ensure quality services are being provided in collaboration among all providers. • Consults with medical professionals to assist in determining medical needs. Other Duties • Ensures delivery and/or coordination of all community services are in compliance with DHS Rule 132/140, CARF standards, agency mission, agency policy and procedure, program guidelines, and best practice. • Uses sound business and customer service practices in providing support to internal and external customers. • Seeks continuous learning about best practices in community-based services. • Collaborates with other teams and staff to enhance services • Meets requirements and maintain compliance of applicable licensing, funding, accreditation and other state/federal regulatory agencies, including safety requirements and agency policies and procedures. • Performs other duties/tasks as needed and/or assigned. Qualifications • Bachelor's Degree in human services preferred, will consider Bachelor's degree in nursing with active nursing license. • Knowledge and/or experience in mental health services. • Minimum of one year's experience working with individuals with psychiatric disorders and working knowledge of the recovery model preferred. • One-year case management, care coordination, linkage, outreach, and/or community support experience preferred. • Ability to work in a variety of environments and willingness to provide services in location most convenient to the individual served. • Valid Illinois driver's license and documentation of current auto insurance, with a good driving record and private transportation available. • Proficient in the use of computers, software applications, and working knowledge of Microsoft Office Suite programs. Benefits Generous paid time off 13 Paid holidays Medical/Dental/Vision Insurance Plans Employer Paid Insurance: Basic Life/AD&D and Long-Term Disability Employee Assistance Program 403(b) with company match Tuition assistance Eligibility for Public Service Loan Forgiveness Ongoing training and development opportunities Health, Safety, and Culture Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity, we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural, socioeconomic, ethnic, religious, and racial background. Our open-door, team-building concept supports both agency goals and employee success.

Join Attend Home Care as a Home Care Coordinator and play a key role in connecting compassionate caregivers with clients who need support, dignity, and comfort at home. In this impactful role, you will serve as the bridge between clients, caregivers, and internal teams, ensuring care is delivered smoothly, efficiently, and with heart. If you are organized, people centered, and passionate about making a difference, this role allows you to be at the center of care delivery while supporting both our clients and caregivers every step of the way. Why Work With Attend Home Care: Competitive pay Weekly pay Tuition reimbursement and annual pay raises Flexible schedules that support work life balance 401(k) with company match Health, Dental, Vision insurance for full time employees Paid time off and sick time Referral bonuses and employee recognition programs Ongoing training and professional development Employee discounts and wellness resources Supportive team environment with growth opportunities Requirements: Previous experience in care coordination, case management, or a related field preferred. Strong organizational and multitasking skills. Excellent interpersonal and communication abilities. Proficiency with scheduling software and Microsoft Office Suite. Compassionate approach to client service and care provision. Ability to work independently and as part of a team. Valid driver's license and reliable transportation may be required. Responsibilities: Coordinate and schedule home care services to meet clients' individual needs. Serve as the primary point of contact for clients, families, and care providers. Communicate effectively with healthcare professionals, clients, and team members to ensure seamless care delivery. Maintain accurate and up-to-date client records and service documentation. Monitor care plans and make necessary adjustments to optimize client satisfaction and health outcomes. Assist with onboarding and training of new care providers. Respond promptly to client inquiries and address any concerns or issues. About the Us: Attend Home Care is a nationally growing home care organization committed to delivering compassionate, high quality care to individuals and families across the country. Our mission is to empower people to live safely, independently, and with dignity in the comfort of their own homes. We are building a people first, innovative, and forward thinking organization where caregivers and professionals are supported, valued, and encouraged to grow. As we continue to expand nationwide, we are creating meaningful career opportunities for individuals who want to lead with heart, make an impact, and be part of the future of home care. At Attend Home Care, this is more than a job. It is a chance to grow your career while making a difference every day. Visit our website: Attend Home Care | Empathetic & Reliable Home Care Attend Home Care is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Summary/Objective The Women's Health Coordinator (WHC) is responsible for coordinating maternal and women's health care to achieve the best possible health results for mothers and newborns. The WHC will help coordinate maternity services, prenatal education programs, gynecological care coordination, addressing social factors, connecting to resources, and hospital coordination. The WHC works closely with the Pediatric Care Coordination team to ensure proper transition of care. Essential Functions Ensures pregnant women are obtaining prenatal care, and consistently making prenatal appointments Performs Non-Stress Test per doctor's orders, monitoring fetal wellbeing Reinforces visit summary instructions from various service providers Assists with referrals to WIC, Maternal/Fetal Medicine, requests for durable medical equipment, etc. Assists in obtaining pre-birth selection forms and entering information into the Indiana State database Obtains initial medical and obstetric history, provides pregnancy related education for prenatal patients Assists patients in making informed decisions regarding family planning options by providing effective education and resources Provides education and resources regarding women's health conditions Assists clinical staff by performing free pregnancy tests, covering lunch/breaks, etc. Keeping open and ongoing communication between patients, their families, and healthcare providers Assists at developing educational classes and programs for at risk pregnant women at NorthShore and our servicing communities Train and educate patients and their families on care coordination, creating SMART goals, available organizational and community services, and self-management techniques Completes proper documentation in patient medical records, as well as productivity managing software Maintain Indiana Child Passenger Safety Technician certification by completing seat safety checks, education and installations Attends staff meeting, department training/meetings, etc. Promote NorthShore services to patients and families and assist with transition of care to the Pediatric Care Coordination team Coordinate access to prenatal care and linkage to services that include medical home health, healthy eating, centering classes, breast feeding classes and other services based on client needs Other related duties assigned by the Care Coordination Manager *These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Required Role Qualifications Minimum required education per state of Indiana/HRSA Certified/Registered Medical Assistant Two years of experience working within a healthcare setting Ability to obtain Indiana Child Passenger Safety Technician Certification within 1 year of hire Ability to obtain Neonatal Stress Test Certification within 90 days (about 3 months) of hire Preferred Role Qualifications Registered nurse with valid licensure in the State of Indiana. 1+ year experience as a Registered Nurse in Maternity, Labor and Delivery, OB or related specialty area Bilingual in Spanish Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical, Visual, and Audible Requirements Physical Requirements Activity Occasionally (1 -33%) Frequently (34-66%) Continuously (67-100%) Sitting x Walking x Standing x Bending x Squatting/Crouching x x Climbing x Kneeling x Twisting/Turning x Hand dexterity/Fine Motor Manipulation x Lifting 0 - 50lbs x Lifting 50+lbs x Carrying 0 - 50lbs x Carrying 50+lbs x Pushing 0 - 300lbs x Visual & Audible Requirements - Employee mark an “x” for “YES” or “NO” Activity Yes No Can see without corrective eyewear Can differentiate colors/see color differences clearly Can hear without hearing assistance I acknowledge that I may be exposed to infectious and contagious diseases. I acknowledge that I may be in contact with patients under a wide variety of circumstances. I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures. I acknowledge that I may occasionally be subject to irregular working hours. I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary. *Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.

Job Description Care Team Coordinator - Non-Medical Home Care We are seeking an experienced Caregiver or CNA ready to take the next step into a Care Team Coordinator role. This position offers career growth, leadership opportunities, and administrative experience while continuing to support clients and caregivers in delivering Age-Friendly, person-centered care. Our care model incorporates Age-Friendly Care, focusing on: What Matters to each client Mobility Mind Medication Pay & Benefits Starting pay: $18/hour, paid bi-weekly Performance-based pay reviews Paid Time Off (PTO) Vitable health care: Unlimited virtual and in-person primary care visits, annual well check, mental health support (18+), 800+ free prescriptions, 40+ labs covered, free coverage for household Paid training Bonuses Client referral incentive Mileage reimbursement for qualifying travel Caribou rewards - Earn points that turn into gift cards Team events Promotion opportunities TapCheck - Early access to earned wages ResponsibilitiesCare Team & Leadership Support Support, mentor, and oversee caregivers in the field Conduct caregiver check-ins, reviews, and performance feedback Assist with caregiver training and onboarding as needed Provide in-field caregiver support to clients as needed Provide coverage for caregiver sickness or vacation as needed Assist with caregiver hiring Participate in on-call rotation monthly This role includes travel between clients on a regular bases Age-Friendly Care Coordination (4Ms Framework) What Matters Ensure care plans reflect each client's goals, preferences, routines, and values Encourage caregivers to deliver care that aligns with what matters most to the client and their family Mobility Promote safe mobility and independence for clients Support caregivers in following mobility plans, fall prevention strategies, and proper transfer techniques Mind Observe and report changes in cognition, mood, or behavior Support caregivers in providing compassionate care for clients with dementia, depression, or other cognitive or mental health concerns Medication Support caregivers in following medication reminders and documentation per care plan Monitor and report concerns related to medication adherence, side effects, or changes in condition Administrative & Office Support Assist with front desk and office tasks Communicate effectively with clients, families, caregivers, and office staff Maintain accurate documentation related to care coordination and caregiver support Requirements 1+ year professional Caregiving or CNA experience is required Basic computer skills Reliable, insured vehicle and valid driver's license Willingness to travel locally as needed Authorized to work in the USA Ability to provide 2 professional references Preferred (Not Required) CNA certification Scheduling, training, or administrative experience Experience working with older adults using person-centered or Age-Friendly Care approaches Why Apply? This role is ideal for a caregiver who wants to grow into leadership, gain office experience, and play a key role in delivering high-quality, Age-Friendly, person-centered care in a supportive, mission-driven home care environment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

ESSENTIAL DUTIES & RESPONSIBILITIES Prepare data and documentation and have charts prepped for all applicable Case Management sessions; completes all duties delegated by site Perinatal Care Manager related to case management Assists patients in scheduling and completing perinatal appointments at PCC and associated referrals as needed by coordinating between the patient, provider(s), and the referral source Advocate on patient's behalf if needed to ensure completion of referrals Conduct outreach for missed appointments, due, and overdue perinatal care per the high-risk patient protocol Decrease barriers to care, increase motivation, and foster open communication. Including assisting patients with scheduling transportation for medical needs, scheduling specialty or imaging care as directed by PCP or Perinatal Care Manager, and identifying resources to address patients' health-related social needs; includes educating patients on completing these tasks directly. Contact referral sources when reports/results are outstanding, request results/reports not automatically received by PCC Contribute to patient education materials and strategies to support care coordination Work with manager and team to create flow charts, workflows and document tracking process as needed Follow guidelines to enhance care coordination for high-need, high-risk patients, tracking of high-risk areas as needed Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care Provides excellent customer service to internal and external customers Regularly attend and participate in monthly site team meetings Engages patients as active participants in their care According to manager discretion, supports various program areas, including but not limited to: Reach Out and Read Lead Exposure Follow-up Care Coordination Illinois Breast & Cervical Cancer Prevention Referral prior authorization Collaborates with site Perinatal Care Manager to address abnormal newborn screens and outstanding newborn hearing screens Other duties as assigned Qualifications BASIC QUALIFICATIONS Knowledge of: Knowledge or experience with Microsoft Office Knowledge or experience with electronic health record software Ability to: Follow-through, assume responsibility and use good judgment. Ability to work at a computer terminal for extended periods of time on a daily basis. Maintain professionalism under stressful situations. Excellent customer service and telephone skills. Self motivated and directed with the ability to prioritize and work efficiently under pressure. Effective and creative problem solving. Ability to understand and follow verbal and written communication. Organized and able to manage competing priorities a must. Resourcefulness in problem solving. Experience/Training: High School Diploma or GED equivalent, Associates or Bachelor's degree preferred Constantly communicates with patients, families, and other healthcare providers. Must be able to exchange accurate information in these situations. PERSONAL CHARACTERISTICS Detail oriented with the ability to work with minimal/no supervision. Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives. Language Skills: Bilingual in English/Spanish required.

To apply via text, text 9900 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Monday through Friday 8 am to 5 pm Pay: $20/HR to $29/HR At Addus we offer our team the best: * Medical, Dental and Vision Benefits * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Essential Duties: * Coordinates and drives the field recruiting and hiring process. * Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately. * On-board and train new branch Administrative employees. * Schedules employees as directed by client's care plan established upon intake. * Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. * Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: * Must have high school diploma or equivalent. * 6 months of Industry experience required. * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR

To apply via text, text 9900 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Monday through Friday 8 am to 5 pm Pay: $20/HR to $29/HR At Addus we offer our team the best: Medical, Dental and Vision Benefits PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Coordinates and drives the field recruiting and hiring process. Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately. On-board and train new branch Administrative employees. Schedules employees as directed by client's care plan established upon intake. Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: Must have high school diploma or equivalent. 6 months of Industry experience required. Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR

ESSENTIAL DUTIES & RESPONSIBILITIES * Prepare data and documentation and have charts prepped for all applicable Case Management sessions; completes all duties delegated by site Perinatal Care Manager related to case management * Assists patients in scheduling and completing perinatal appointments at PCC and associated referrals as needed by coordinating between the patient, provider(s), and the referral source * Advocate on patient's behalf if needed to ensure completion of referrals * Conduct outreach for missed appointments, due, and overdue perinatal care per the high-risk patient protocol * Decrease barriers to care, increase motivation, and foster open communication. Including assisting patients with scheduling transportation for medical needs, scheduling specialty or imaging care as directed by PCP or Perinatal Care Manager, and identifying resources to address patients' health-related social needs; includes educating patients on completing these tasks directly. * Contact referral sources when reports/results are outstanding, request results/reports not automatically received by PCC * Contribute to patient education materials and strategies to support care coordination * Work with manager and team to create flow charts, workflows and document tracking process as needed * Follow guidelines to enhance care coordination for high-need, high-risk patients, tracking of high-risk areas as needed * Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care * Provides excellent customer service to internal and external customers * Regularly attend and participate in monthly site team meetings * Engages patients as active participants in their care * According to manager discretion, supports various program areas, including but not limited to: * Reach Out and Read * Lead Exposure Follow-up Care Coordination * Illinois Breast & Cervical Cancer Prevention * Referral prior authorization * Collaborates with site Perinatal Care Manager to address abnormal newborn screens and outstanding newborn hearing screens * Other duties as assigned

Job Description Care Team Coordinator - Non-Medical Home Care We are seeking an experienced Caregiver or CNA ready to take the next step into a Care Team Coordinator role. This position offers career growth, leadership opportunities, and administrative experience while continuing to support clients and caregivers in delivering Age-Friendly, person-centered care. Our care model incorporates Age-Friendly Care, focusing on: What Matters to each client Mobility Mind Medication Pay & Benefits Starting pay: $18/hour, paid bi-weekly Performance-based pay reviews Paid Time Off (PTO) Vitable health care: Unlimited virtual and in-person primary care visits, annual well check, mental health support (18+), 800+ free prescriptions, 40+ labs covered, free coverage for household Paid training Bonuses Client referral incentive Mileage reimbursement for qualifying travel Caribou rewards - Earn points that turn into gift cards Team events Promotion opportunities TapCheck - Early access to earned wages ResponsibilitiesCare Team & Leadership Support Support, mentor, and oversee caregivers in the field Conduct caregiver check-ins, reviews, and performance feedback Assist with caregiver training and onboarding as needed Provide in-field caregiver support to clients as needed Provide coverage for caregiver sickness or vacation as needed Assist with caregiver hiring Participate in on-call rotation monthly This role includes travel between clients on a regular bases Age-Friendly Care Coordination (4Ms Framework) What Matters Ensure care plans reflect each client's goals, preferences, routines, and values Encourage caregivers to deliver care that aligns with what matters most to the client and their family Mobility Promote safe mobility and independence for clients Support caregivers in following mobility plans, fall prevention strategies, and proper transfer techniques Mind Observe and report changes in cognition, mood, or behavior Support caregivers in providing compassionate care for clients with dementia, depression, or other cognitive or mental health concerns Medication Support caregivers in following medication reminders and documentation per care plan Monitor and report concerns related to medication adherence, side effects, or changes in condition Administrative & Office Support Assist with front desk and office tasks Communicate effectively with clients, families, caregivers, and office staff Maintain accurate documentation related to care coordination and caregiver support Requirements 1+ year professional Caregiving or CNA experience is required Basic computer skills Reliable, insured vehicle and valid driver's license Willingness to travel locally as needed Authorized to work in the USA Ability to provide 2 professional references Preferred (Not Required) CNA certification Scheduling, training, or administrative experience Experience working with older adults using person-centered or Age-Friendly Care approaches Why Apply? This role is ideal for a caregiver who wants to grow into leadership, gain office experience, and play a key role in delivering high-quality, Age-Friendly, person-centered care in a supportive, mission-driven home care environment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Supervisor, Referrals is a customer-service and leadership-focused position working directly with patients and their families, insurance representatives, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members) at all times. Manages, coaches and provides training to Care Coordinators; ensures they are following company processes. Training can also include other roles as needed. Implements new processes per Referral COE. Conducts monthly Care Coordinator meetings and weekly visits to medical centers. Assists Care Coordinators with solving issues pertaining to referrals. Collaborates with Office Managers to conduct performance evaluations of Referrals Team Members. Addresses / resolves any customer-service issues. Works closely with the Management Team and Administrators in relation to strategic business planning. Manages Referral Approval Process- Use Referral Approval Process Checklist. Communicates alternative/approvals to Referral Coordinator. Follows up with MMD/Specialist/MND if no response after 24hours. Calls and follows up with patients regarding alternatives; uses messaging scripts to speak with patients regarding alternatives. Processes New Patient Referral Exception from Sales Team (if applicable to your market). Prepares and runs referral team meeting- Create agenda for meeting. Gather info from Medical Director /Network Director /Referral Manager. Prepares Referral Team Meeting Minutes and send minutes to Operation Director, Market Medical Director, Market Network Director and Referral COE via email after meetings. Communication with Network Director regards to PPL- Report any errors, concerns or feedback in regard to PPL providers. Analyzes Referral Workflow Report. Generates Weekly Analysis Report and send to Care Coordinators. Builds and maintains effective long-term relationships and higher level of satisfaction with key specialists with support from network director or associate director. Conducts site visits to service providers, resolves issues, educates staff/providers on policies and certifies specialists with support of network director or associate director. Establishes consistent and strong relationships with specialists' provider offices. Collaborates with network leaders to identify network gaps. Identifies root cause of problems and trends; participates in developing solutions. Works with provider's and organization staff to resolve the issue and monitor recurrence. Ensures all elective procedures are entered into HITS prospectively. Works with tier2/tier 3 specialist to make sure our patients are seen working with the Network Director when necessary. Looks for trends and referral patterns -work with Network Director- Example: overutilization and dissatisfaction. Manages Specialist Schedules- Open, close and blocks schedules when advised by Network Director to do so. Covers for Care Coordinator as needed. When needed meet with specialist office and Network Director. Manages time for Care Coordinators with Center Managers. Maintains PPL in conjunction with Network Director. Other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Understanding of the communities served by ChenMed, including the complexities of Medicare programs to patients in the healthcare marketplace Ability to determine proper resolution of problems based on defined alternatives Able to use Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook Ability and willingness to travel locally and regionally up to 50% of the time Spoken and written fluency in English EDUCATION AND EXPERIENCE CRITERIA: High School diploma or GED required One (1) to three (3) years of healthcare experience such as care coordinator, referral coordinator in a clinical setting, preferably within the Medicare HMO population PAY RANGE: $49,871 - $71,243 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. PAY RANGE: $49,871 - $71,243 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite