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Patient Care Coordinator (Internal &Fam Med)
Unity Health Care 4.5
Ambulatory care coordinator job in Washington, DC
Job Description
INTRODUCTION
Under the supervision of the Health Center Director, the Patient CareCoordinator (Internal & Family Medicine) is responsible for the recruitment of, outreach to and the navigation and coordination of services for vulnerable patients living with complex health needs. The position serves as an integral member of an inter-professional care management team working alongside medical providers, nurse care managers and social service staff to meet the needs of our patients. The position performs outreach and navigation services in a variety of Washington, DC settings, including the hospital, primary care clinics, patient homes, homeless shelters, and various other community settings.
MAJOR DUTIES/ESSENTIAL FUNCTIONS
Essential and other important responsibilities and duties may include, but are not limited to the following:
Utilizes strength-based patient-centered motivational interviewing techniques to build rapport and help patients improve their health.
Participates in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care.
Acts as a professional liaison between hospitals, primary care providers, specialists, community resources and Managed Care Organizations on behalf of patients to ensure patient-centered carecoordination.
Identifies and track special populations including high-risk patients and other populations due for preventive or chronic care services.
Helps patients obtain the care they want and need, when they need it, which may include: assistance with financial/insurance options, solutions for transportation and translation services, and/or removal or resolution of other barriers to care.
Identifies and track patients discharged from the inpatient service or the emergency department.
Utilizes team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient's care plan.
Supports the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow up care and disconnected from primary care.
Performs outreach activities in primary care sites, homes, hospitals, and neighborhoods.
Identifies which appointments may be made for patients before leaving the clinic and strive to coordinatecare before they leave (e.g., mammogram and/or specialists).
Identifies opportunities to close gaps in care.
Works with inter-professional team members to identify barriers to care with the goal of finding solutions and resources to remove the barriers to care.
Assists patients with navigating the healthcare system including but not limited to working with pharmacies, social service agencies, and insurance agencies as well as internal services such as the lab and other discharge processes.
Participates in interdisciplinary case conferences and team meetings.
Provides culturally appropriate health education.
Provides cultural mediation between communities and health and human needs.
Communicates patient-related needs to appropriate clinical staff including those on the patients care team as well as those providing carecoordination and care management services.
Acts as liaison between patient and Primary Care Medical Home in resolution of problems or referral of appropriate resource.
With Support from nursing and social service staff, completes activities that helps inform the patient-centered care plan.
Adheres to Unity's HIPAA guidelines and ensures the appropriate handling of sensitive information.
Performs other duties as assigned within the scope of position expectations.
Internal & Family Medicine Specific Duties:
Responsible for the recruitment of, outreach to and the navigation and coordination of services for medically-complex and vulnerable patients.
Serves as a member of an inter-professional “overlay” team composed of a Registered Nurse (RN) and a Site Program Coordinator. The team collectively manages care for difficult-to-reach patients and those that have higher levels of acuity, either because of health status or due to frequent utilization of the hospital system.
Supports the development and implementation of carecoordination processes alongside care management team including but not limited to Registered Nurses, Social Service staff and My Health GPS program staff.
Manages a panel of complex, high-risk patients that are not well connected to care through outreach, scheduling of appointments, sharing in appointment visits and follow up of specialty visits.
Provides carecoordination and navigation of services for patients following ER visits and hospitalization.
Performs home visits to recruit and maintain relationships with patients in need of coordinatescare; complete community and home-based follow-up visits as needed.
Perform community-based outreach activities and working with referring providers in a clinical setting.
Builds positive rapport with staff on care teams.
Mentors site-based CareCoordinators to improve quality of services delivered to patients.
MINIMUM QUALIFICATIONS
High school diploma or GED. College coursework in business or health-related field is preferred.
Two (2) years of experience providing carecoordination service. Experience in a hospital and/or community/outpatient setting is preferred.
Experience working as a part of an inter-professional team.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of medical terminology, ICD10 and procedural codes.
Familiarity with community health, discharge planning, chronic disease management.
Exceptional interpersonal and organizational skills, with attention to detail required; strong oral/written communication skills are a must.
Ability to work collaboratively in a team and manage multiple priorities, utilizes effective time management skills, and exercise sound professional judgment.
Demonstrated ability to work well with people of various ages, backgrounds, ethnicities, and life experiences.
Proven ability to work collaboratively and productively with clinicians, administrators, patients, and other individuals from various backgrounds and skill sets.
Must have the ability to analyze data.
Demonstrated proficiency with business software (i.e., Microsoft Office Suite, EMR).
Requires the ability to travel to multiple office locations.
SUPERVISORY CONTROLS
The position reports directly to the Health Center Director.
GUIDELINES
The position abides by all rules and regulations set forth by applicable licensing and regulatory bodies, as well as UHC policies and procedures.
PERSONAL CONTACTS
The position requires contact with staff at all levels throughout the organization. There are also external organization relationships that may be a part of the work of this individual.
PHYSICAL EFFORT AND WORK ENVIRONMENT
Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another.
Must have visual acuity and the ability to differentiate colors, and sustain long periods of computer usage.
May sit for prolonged periods of time at a desk or in an automobile and/or may use the telephone for long periods of time.
The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time.
Must be able to work any time of the day, independently with minimal supervision, be capable of making sound business decisions, be detail oriented, alert, and self-motivated.
Must be able to effectively manage difficult situations, staff, and customers.
Refer to the attached ADA check list.
RISKS
The position involves everyday risk and discomforts, which require normal safety pre-cautions typical of such places as offices, meetings, training rooms, and other UHC health Care Sites. The work area is adequately lit, heated, and ventilated. All medical services shall be provided according to medically accepted community standards of care. The employee shall provide evidence of recent (within the past twelve (12) months) health assessment that includes a PPD and/or chest x-ray results.
The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
$31k-43k yearly est. 9d ago
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Bilingual Patient Care Coordinator
Dupont Clinic
Ambulatory care coordinator job in Washington, DC
Job DescriptionSalary: $26 per hour
About Us
The DuPont Clinic is a reproductive healthcare clinic focused on all-trimester abortion care and ultrasound-guided procedures. We are dedicated to serving individuals with complex medical needs, high-risk pregnancies, and those who may face barriers to accessing exceptional healthcare. Our commitment lies in providing the highest caliber of medical care in a discreet and personalized environment, meticulously tailored to the unique needs of each individual. The DuPont Clinic is committed to creating an inclusive environment where individuals from all backgrounds feel comfortable.
Role Overview
We seek an outstanding person to join the DuPont Clinic as a Bilingual Patient CareCoordinator (non-exempt). As an integral part of the CareCoordination team, this person will speak with and schedule patients seeking reproductive health care including all-trimester abortion care.This role will also connect patients with relevant financial and logistical support, resources, and facilitate seamless care transitions with referring providers. The Bilingual PCC will report to Dupont Clinics Managers of CareCoordination.
The work schedule will be Monday-Friday, 9AM-5PM EST and at least one Saturday shift (10AM-2PM EST) per month. These hours are subject to change, depending on call volume and staffing.
The Bilingual Patient CareCoordinator is responsible for the following duties:
Answering the clinic phones and providing non-judgmental support and accurate information to all callers
Explaining our services to callers over the phone and answering questions
Scheduling patient appointments in our electronic medical record system
Inputting lab work orders with LabCorp
Taking deposits with online payment platforms
Checking and responding to voicemail daily
Checking and responding to online appointment requests
Coordinating with clinicians directly about medical conditions that may affect our ability to safely care for the caller
Providing referrals to other clinics
Providing referrals to funding and practical support organizations as needed
Coordinating with referring providers to ensure we have all necessary labs and records for referred patients
Other duties as assigned
Qualifications
Required:
Bilingual fluency in Spanish
Language competency test will be administered before potential candidates are hired. Candidates must pass before being offered the Bilingual PCC position
Strong dedication to reproductive health; all-trimester, gender-affirming abortion care; and bodily autonomy
Resides in DC, Maryland, or Virginia
Ability to commute to all-staff meetings/trainings
Excellent phone customer service skills
Prior experience in healthcare
Highly detail-oriented, able to work on multiple tasks in an organized fashion
Ability to communicate clearly and collaborate with team members
Commitment to providing accurate information in a compassionate manner to all people, regardless of their circumstance (substance use, mental health, current or past traumatic experiences, interpersonal violence, etc.)
Vaccinated for Covid-19, subject to accommodation
Preferred:
Pregnancy, postpartum, miscarriage, or abortion care experience (strongly preferred)
Medical assistant experience or experience working in medical settings
Prior experience collaborating with abortion funds and/or practical support organizations
Previous experience in abortion care or reproductive health (strongly preferred)
Knowledge of the political landscape involving abortion care
Experience in counseling, social work, and/or mental health/substance abuse programs
Work Environment:
Hybrid-remote
Stable high-speed Internet and a private space to have confidential conversations with patients and co-workers is required
Considerable amount of time spent at a desk on the phone and using a company-provided computer and headset
Fast-paced, multicultural, collaborative work environment
Benefits:
Medical Insurance
Dental Insurance
401k with a company contribution starting after 6 months
Periodic bonuses
Paid time off and 10 paid holidays.
DuPont also provides non-licensed staff with $500 of professional development funds as well as the opportunity to attend events and conferences if the employee is in good standing.
DuPont is an equal opportunity employer committed to building a welcoming environment for its staff who represent diverse backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other status protected by federal, state, and local law.
$26 hourly 3d ago
Patient Care Coordinator
CCRM Fertility
Ambulatory care coordinator job in Washington, DC
Job Description
Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit ***************
Location Address: 8010 Towers Crescent Dr. Suite 500, Vienna, VA 22181
2120 L. St NW Suite 701, Washington DC 20037
Department: Clinical Support
Work Schedule: Monday - Friday (7:30am - 4:30pm)
What We Offer Our Team Members:
Generous Paid time-off (PTO) and paid holidays
Medical, Dental, and Vision Insurance
Health benefits eligible the first day of the month following your start date.
401(k) Plan with Company Match (first of the month following 2 months of service)
Basic & Supplement Life Insurance
Employee Assistance Program (EAP)
Short-Term Disability
Flexible spending including Dependent Care and Commuter benefits.
Health Savings Account
CCRM Paid Family Medical Leave (eligible after 1 year)
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
Professional Development, Job Training, and Cross Training Opportunities
Bonus Potential
401(k) Plan with Company Match (first of the month following 2 months of service)
Professional Development, Job Training, and Cross Training Opportunities
Potential for Over-time Pay (Time and a half)
Holiday Differential Pay (Time and a half)
Weekend Shift Differential Pay ($4.00 per hour)
What You Will Do: The role of the Patient CareCoordinator is to serve as a liaison between the Clinical staff and the patient to coordinate expenses, clinical care, and administrative needs. The Patient CareCoordinator collaborates with the Nurse Coordinators and takes daily direction from the Nurse Manager.
Assist the RN with new patient appointments and provide support to the nursing staff.
Initiate checklist and chart audit and provide to RN once patient plan is established.
Track and audit all patient consent forms, alert RN of any deficiencies, and conduct patient follow-up for any missing consents or labs.
Track patient workup to ensure current preconceptual labs, communicable testing, pap smear, annual exam, and mammogram (if applicable) are complete.
Send abnormal labs/preconceptual labs to RN for physician review.
Maintain patient charts during ART meeting review.
Educate new patients after initial consultation with physician, prior to discharge, and refer to the primary nurse if immediate cycling is anticipated.
Review and verify all IVF/FET Care plans are completed.
Coordinate treatment plans with RN and physician to monitor testing and treatment cycle and schedule appointments according to treatment protocol.
Release/obtain medical records to/from patients, authorized providers, and insurance carriers; maintain compliance with HIPAA laws and regulations.
Maintain physician correspondence for new patient referrals, graduating patients, clinical notes, embryo transfer follow-ups, pregnancy outcomes, and birth congratulations.
Monitor out-of-town patient lab work and results.
Coordinate with nursing team to ensure lab work/results are recorded in chart.
Monitor IVF treatment process and ensure timely patient flow.
Assist Nurse Manager with situations and patient issues as needed.
Other duties as assigned.
What You Bring:
High School Diploma or equivalent required.
Medical Assistant Certification or equivalent preferred.
Experience in reproductive medicine or Women's health preferred.
Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office and clinical setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees should have the visual acuity to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment.
CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$25k-47k yearly est. 6d ago
Home Care Marketer and Community Outreach Coordinator
Executive Home Care
Ambulatory care coordinator job in Leesburg, VA
Responsive recruiter Benefits:
Supportive Work Environment
Professional Development Opportunities
Flexible Scheduling
401(k)
Bonus based on performance
Company parties
Location: Northern Virginia (Hybrid / Field-Based) Employment Type: Contract or Part-Time to Full-Time Reports To: CEO or Director of Client Services Risk Exposure to Bloodborne Pathogens: No exposure
Job Summary: GENISCi LLC, operating as Executive Home Care of Central Loudoun, Virginia, is seeking a proactive and mission-driven Community Outreach & Marketing Coordinator to expand our presence and partnerships across Northern Virginia. This role is vital in building local visibility, cultivating referral networks, driving and generating new business leads with physicians, facilities, and local organizations.
This is a commission-based role with a clear pathway to a full-time salaried position. The ideal candidate brings 3-5 years of home care marketing and outreach experience-preferably in senior care, home health, or wellness services-and is energized by field engagement and building relationships.
Essential Functions:
Build and nurture relationships with referral sources (e.g., hospitals, clinics, rehab centers, physicians, senior centers)
Represent GENISCi - Executive Home Care at speaking engagements, organize and attend local events, networking mixers, and health fairs
Deliver compelling and informative presentations to community partners, families, and prospective clients
Maintain a consistent pipeline of leads and support client intake process
Collaborate with GENISCi and Executive Home Care branding teams to create and distribute approved print and digital marketing materials
Maintain accurate records in CRM systems and submit regular reports on outreach activities and lead generation metrics
Enhance company's online presence through reviews, social engagement, and community awareness campaigns
Act as an ambassador of whole-person care, educating the public on the value and impact of integrated home care solutions
Support reputation management via Google, social media, and community platforms
Qualifications:
3-5 years of successful experience in home care or healthcare marketing, community outreach, or business development
Deep understanding of the home care, home health, or aging-in-place market in Northern Virginia
Strong communication, presentation, and relationship-building skills
Self-motivated and organized with the ability to work independently in the field
Proficiency with CRM platforms, Microsoft Office, Google Workspace, and social media engagement tools
Bachelor's degree in marketing, communications, health administration, or a related field preferred
Traits and Characteristics of a Successful Marketer:
Dynamic and energetic.
Passionate about working with people and building long-term relationships.
Engaging, approachable, and likable. Able to connect with referral sources and gain their trust.
Build a trusting relationship.
Able to handle rejection with resolve and not dejection.
Able to look beyond the levels of competition and penetrate accounts that have been ingrained with competitors.
Understand the level of commitment, dedication, and consistency of networking in this industry.
Multiple channels to create constant contact with prospects and constant displaying of the brand name.
This is a referral (lead) generation, not direct sales. Attend events, do speaking engagements, volunteer, etc.
Must learn and quickly understand how to dig deeper for business on every meeting, do it in a softer, deliberate way without the prospect of feeling interrogated.
Consistently outwork the competition.
Flexible work from home options available.
Compensation: $40,000.00 - $60,000.00 per year
Since 2004, Executive Home Care has been a critical resource for families looking for in-home care for their loved ones.
Executive Home Care provides outstanding training and benefits for the caregivers we place. The professional development of our staff is important to our clients; they want to know that their caregiver is skilled, knowledgeable, and experienced in the field.
Additionally, our caregivers enjoy attractive benefits in addition to the features of the job that make it inherently rewarding. When you put the two together, you get a winning combination that makes for a great job with incredible long-term potential.
Executive Home Care is currently hiring dedicated, compassionate people who enjoy helping others. As a professional caregiver, you will provide direct care to seniors who need a little help with everyday living.Experience in healthcare is not necessary, and all training is provided.
Explore Opportunities Near You
If you are looking for a career in a fast-growing industry and you want to improve the lives of people in your community, then we want to hear from you.
$40k-60k yearly Auto-Apply 60d+ ago
Case Management Coordinator, (CHW Certified)
University of Maryland Medical System 4.3
Ambulatory care coordinator job in Linthicum, MD
The University of Maryland Medical System (UMMS) is an academic health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit *************
Job Description
General Summary
Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health.
Principal Responsibilities and Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps.
Execute tasks for effective carecoordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.).
Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports.
Utilize various reports and data bases to assign cases to members of the care team.
Assist with health screenings and assessments and supports patient education related to social and health needs.
Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed.
Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9.
Identify members who could benefit from case management and make appropriate referrals to the CM Program.
Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care.
Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.).
Provide education regarding scheduling routine wellness and screening appointments.
Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call.
Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements.
Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc.
Document the patient medical record and/or care management application.
Maintain HIPAA standards and ensure confidentiality of protected health information.
Perform other duties as assigned.
Qualifications
Education and Experience
High School Diploma.
Associate degree in a healthcare related field preferred.
Minimum two (2) years' experience in care management, coaching or community health work.
Minimum two (2) years' experience working in a client service environment.
Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date.
Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits).
IV. Knowledge, Skills, and Abilities
Working knowledge of basic medical terminology and concepts used in care management.
Working knowledge of population, demographics, assets, and needs.
Working knowledge of chronic health conditions and associated self-care.
Working knowledge of social determinants of health disparities.
Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA).
Ability to educate members regarding community resources.
Ability to think critically and follow a plan of care.
Advanced customer service skills.
Proficient documentation skills to maintain client records.
Ability to analyze, compare, contrast, and validate work with keen attention to detail.
Effective interviewing, listening, and coaching skills.
Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative.
Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes.
Effective analytical, critical thinking, planning, organizational, and problem-solving skills.
Ability to communicate effectively in person, by phone, and by email.
Ability to work independently and as part of a team.
Advanced verbal, written and interpersonal communication skills.
Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $23.7-$33.19
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
$23.7-33.2 hourly 49d ago
Care Coordinator Germantown
Nouveau Healthcare
Ambulatory care coordinator job in Germantown, MD
Benefits:
Competitive salary
Flexible schedule
Opportunity for advancement
CareCoordinator Reports To: Administrator/Operations Director Employment Type: Part-Time
The CareCoordinator is a key member of our home care team, responsible for ensuring smooth daily operations, caregiver support, and client satisfaction. This role blends scheduling, sales, and caregiver training to support agency growth and provide exceptional care. The ideal candidate is organized, compassionate, and motivated to build strong relationships with caregivers, clients, and referral partners.
Key Responsibilities:
Scheduling & Operations
Coordinatecaregiver schedules to ensure client needs are met.
Respond to caregiver call-outs and reassign shifts quickly.
Maintain scheduling software and ensure accurate documentation.
Communicate with families and caregivers regarding schedule updates.
Sales & Business Development
Conduct community outreach to referral partners, hospitals, senior centers, and other organizations.
Follow up on leads and inquiries, converting them into active clients.
Attend networking events and represent the agency professionally.
Assist in meeting monthly sales and referral goals.
Caregiver Recruitment & Training
Support hiring by conducting interviews and assisting with onboarding.
Deliver caregiver orientation and ongoing training sessions.
Provide coaching and performance feedback to caregivers.
Ensure all staff comply with state regulations and agency policies.
Client & Caregiver Relations
Perform follow-up calls and check-ins to ensure client satisfaction.
Build strong relationships with caregivers to increase retention.
Address concerns from clients and caregivers promptly.
Qualifications
Previous experience in home care, healthcare, or scheduling strongly preferred.
Strong interpersonal and communication skills; able to connect with diverse groups of people.
Sales or community outreach experience a plus.
Ability to multi-task, prioritize, and work under pressure.
Comfortable with technology and scheduling software.
Training or leadership experience preferred.
Skills & Attributes
Highly organized and detail-oriented.
Problem-solver with the ability to think quickly.
Strong relationship-building skills.
Goal-driven with an interest in both operations and sales growth.
Compassionate and committed to improving client quality of life.
Compensation & Benefits
Competitive salary with performance-based bonuses.
Opportunities for professional growth within the agency.
Paid training and ongoing development. Compensation: $20.00 per hour
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
$20 hourly Auto-Apply 60d+ ago
Temporary Care Coordinator
Crelate Staffing 4.4
Ambulatory care coordinator job in Bethesda, MD
$30/hr
We are currently seeking a Temporary CareCoordinator for the Seattle area.
Performs a variety of casework duties and provides case management services to patients, families, and designated caregivers. Must develop, participate and monitor multidisciplinary collaboration of services to patients where appropriate. Assist adult patients and their families with personal and environmental difficulties associated with medical conditions up to and including at time of terminal illnesses.
Minimum Qualifications:
4-year degree in Health and Human Services
Utilization Management/Case Management experience required
Long Term Care/Medicaid/Medicare experience required
Experience with Community Health Resources strongly preferred
Experience initiating care plans and both subjectively and objectively conducting assessments
Experience with educating members with chronic disease(es) strongly preferred
Mental Health experience strongly preferred
Sentara Health Plans is the health insurance division of Sentara Healthcare doing business as Optima Health and Virginia Premier.
We provide health insurance coverage through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees.
With more than 30 years' experience in the insurance business and 20 years' experience serving Medicaid populations, we offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services - all to help our members improve their health.
Performs a variety of casework duties and provides case management services to patients, families, and designated caregivers. Must develop, participate and monitor multidisciplinary collaboration of services to patients where appropriate. Assist adult patients and their families with personal and environmental difficulties associated with medical condition up to and including at time of terminal illnesses.
Education Level
Associate's Level Degree - LICENSED PRACTICAL NURSE OR
Bachelor's Level Degree
Experience
Required: Long Term Care - 1 year, Medicaid - 1 year
Preferred: Health Plan Product Support - 1 year
License
None, unless noted in the "Other" section below
Skills
None, unless noted in the "Other" section below
Other
LPN or Bachelors Level Degree in a Health and Human Services field or Social Work required LOCERI (Level of Care Review Instrument) cert and re-certify every 3 years. For new hires, require upon hire or within a 180 days of hire. For current employees, must attain by March 30, 2021
$30 hourly 60d+ ago
Care Coordinator
Tend
Ambulatory care coordinator job in Fairfax, VA
At Tend, our CareCoordinators are at the heart of everything we do. You're the first smile our members see when they walk through the door, and the steady hand that guides them through every step of their visit - from check-in to treatment to payment and follow-up.
This is a dynamic, people-first role that blends hospitality, clinical coordination, and financial guidance. You'll partner with our dental team to deliver personalized, seamless experiences and help our patients feel confident in their care. Whether you're presenting a treatment plan or answering a coverage question, you're there to make it all feel clear, approachable, and easy.
If you're passionate about service, love building trust, and thrive in fast-paced environments where every detail matters - this role is for you.
What You'll Do:
Be the warm and welcoming face of the studio from the moment a patient arrives
Own the full check-in and check-out process with professionalism and kindness
Partner with the Studio Manager to support daily operations - from opening/closing duties to schedule coordination
Present treatment plans with clarity and confidence, ensuring patients understand their options and feel empowered to move forward
Guide financial conversations - from insurance breakdowns to patient responsibility and payment solutions
Use sound judgment and Tend tools to resolve patient concerns in real time
Collaborate with dentists, hygienists, and clinical support teams to deliver a cohesive experience
Participate in daily huddles to align on same-day treatments, scheduling needs, and member satisfaction goals
Keep patient information organized and updated, helping the team stay one step ahead
Coordinate referrals and follow-ups with other Tend studios or specialists
Maintain a tidy, safe, and compliant studio environment
Support studio goals by preparing for upcoming schedules and case completions
Respond to inquiries with accuracy and warmth - no matter how big or small the question
Contribute to a team culture that's positive, respectful, and always patient-first
What You Have:
1-2 years of experience in healthcare (dental experience strongly preferred)
Comfortable discussing procedures, timelines, and insurance coverage with patients
Confident in presenting treatment plans and securing case acceptance
Experience with Dentrix or similar dental software is a plus
Knowledge of insurance claims, benefits coordination, and billing practices
Highly organized, detail-oriented, and polished in presentation
A calm, clear communicator - both written and verbal
Team-oriented, adaptable, and thrives in a fast-paced environment
Self-starter with a strong sense of ownership and follow-through
Passion for delivering thoughtful, human-centered service
What We Offer:
Compensation: Competitive pay and opportunity to grow
Health Benefits: Medical, dental, vision, and telemedicine options - with Tend covering a significant portion of premiums
Wellness Perks: Free dental care for you and discounted care for family; cosmetic and orthodontic discounts included
Financial Benefits: 401(k) with company match, HSA/FSA options
Paid Time Off: Generous PTO that grows with your tenure + paid holidays
Extra Coverage: Company-paid life and disability insurance, with voluntary add-ons like accident and critical illness protection
Resources: Access to our Employee Assistance Program and additional discounts
Join us in creating a modern dental experience where people look forward to going to the dentist - and where you'll feel proud of the work you do every day.
$35k-51k yearly est. Auto-Apply 59d ago
Care Coordinator for High-Fidelity Wraparound Services (Intensive Care Coordination)
Better Morning, Inc. 4.5
Ambulatory care coordinator job in Washington, DC
Better Morning emerged as an outpatient behavioral health practice in Ashburn, VA in the year of 2014.
In addition to providing counseling from the Ashburn office, Better Morning started off as a certified provider for intensive in home and community-based services (IHCBS), for at risk youth in District of Columbia.
In August of 2017, Better Morning was certified as a Core service agency (CSA) by DC Department of Behavioral Health. Better morning founder's passion for at risk youth and their family were the motivation to keep expanding the evidenced based programs to meet the need of the underserved population.
Job Description
Position Summary:
Better Morning is seeking qualified candidates for the CareCoordinator position within the Intensive CareCoordination (ICC)/Wraparound program. The program is specifically designed to help youth and families at the highest level of need within the District of Columbia. In addition, the program operates within an evidence-based model structure, which means, there are policies and procedures that are mandatory to follow because they lead to the best possible outcomes for the youth and family. Prior knowledge of ICC/Wraparound is not necessary as there will be several training courses to learn and build the skills to be successful.
Job responsibilities
Engage a caseload of 10 youth/adolescents, their families, and additional team members in the ICC/Wraparound process.
Engagement is conducted in-person for 95% of sessions, unless otherwise directed by the Program Supervisor and/or Program Director.
Compile documentation regarding the youth, family, and team, including, but not limited to:
Family story - similar to a biopsychosocial assessment and family tree
Functional strengths
Family vision
Underlying needs
Plans of care
Initial and complete crisis plan
PowerPoint/Canva for family team meetings
Notes in Credible
Each of these pieces of documentation will be discussed during orientation and initial ICC/Wraparound training.
Facilitate monthly family team meetings with youth, family, and team members at the location of the family's choosing.
Facilitate crisis family team meetings if there is a hospitalization, arrest, incarceration, etc. within 72 hours.
Provide daily updates to the Program Supervisor and Program Director regarding your cases.
Communicate updates with specific team members, as needed and when appropriate.
Maintain accurate records and utilize document aids provided by Program Supervisor and Program Director, including:
Checklists
PowerPoints
Excel spreadsheets
Participate in weekly, in-person team meetings and supervision/coaching sessions.
Participate in mandatory ICC/Wraparound trainings as directed by Program Supervisor and Program Director.
Qualifications
•Education: Bachelor's degree in social work, Psychology, Counseling, or a related field
•Experience: Must have experience working with DC families, carecoordination, social services, or mental health settings; experience with wraparound services is a plus.
Who are we looking for to join the team?
Experience and passion working with youth/adolescents and families
Flexible and creative
Reliable and dependable
Direct, assertive, and intentional communicator
Detail-oriented, excellent time management skills, and ability to multi-task
Appreciates and applies feedback and skill building to their professional work
Empathic and non-judgmental
Team oriented and an ability to view each team member's perspective equally
Experience with conflict resolution and/or crisis management
Committed to the process of learning and developing, both personally and professionally
Additional Information
Compensation:
Job Types: Full-time (W-2) (40 hours) (8 hours shift): Salary Range: $50,000 - $55,000 annually, commensurate with experience
In addition, we offer the below Employment Benefits for W-2 positions:
401(k) matching
Flexible schedule
Health insurance
Dental insurance
Vision insurance
Paid time off
Paid holidays
Sick leave
Tuition reimbursement
Professional development and training opportunities
Supportive clinical leadership and administrative support
Opportunities for advancement within growing programs
Schedule:
8-hour shift
Monday to Friday
Weekends as needed
Additional Information
Ability to commute/relocate:
Washington, DC 20016: Reliably commute or planning to relocate before starting work (Required)
Working Conditions: This position may require travel within the community, flexible hours, and participation in on-call rotation, depending on client needs.
$50k-55k yearly 5d ago
Care Coordinator for High-Fidelity Wraparound Services (Intensive Care Coordination)
Bettermorninginc
Ambulatory care coordinator job in Washington, DC
Better Morning emerged as an outpatient behavioral health practice in Ashburn, VA in the year of 2014. In addition to providing counseling from the Ashburn office, Better Morning started off as a certified provider for intensive in home and community-based services (IHCBS), for at risk youth in District of Columbia.
In August of 2017, Better Morning was certified as a Core service agency (CSA) by DC Department of Behavioral Health. Better morning founder's passion for at risk youth and their family were the motivation to keep expanding the evidenced based programs to meet the need of the underserved population.
Job Description
Position Summary:
Better Morning is seeking qualified candidates for the CareCoordinator position within the Intensive CareCoordination (ICC)/Wraparound program. The program is specifically designed to help youth and families at the highest level of need within the District of Columbia. In addition, the program operates within an evidence-based model structure, which means, there are policies and procedures that are mandatory to follow because they lead to the best possible outcomes for the youth and family. Prior knowledge of ICC/Wraparound is not necessary as there will be several training courses to learn and build the skills to be successful.
Job responsibilities
Engage a caseload of 10 youth/adolescents, their families, and additional team members in the ICC/Wraparound process.
Engagement is conducted in-person for 95% of sessions, unless otherwise directed by the Program Supervisor and/or Program Director.
Compile documentation regarding the youth, family, and team, including, but not limited to:
Family story - similar to a biopsychosocial assessment and family tree
Functional strengths
Family vision
Underlying needs
Plans of care
Initial and complete crisis plan
PowerPoint/Canva for family team meetings
Notes in Credible
Each of these pieces of documentation will be discussed during orientation and initial ICC/Wraparound training.
Facilitate monthly family team meetings with youth, family, and team members at the location of the family's choosing.
Facilitate crisis family team meetings if there is a hospitalization, arrest, incarceration, etc. within 72 hours.
Provide daily updates to the Program Supervisor and Program Director regarding your cases.
Communicate updates with specific team members, as needed and when appropriate.
Maintain accurate records and utilize document aids provided by Program Supervisor and Program Director, including:
Checklists
PowerPoints
Excel spreadsheets
Participate in weekly, in-person team meetings and supervision/coaching sessions.
Participate in mandatory ICC/Wraparound trainings as directed by Program Supervisor and Program Director.
Qualifications
•
Education:
Bachelor's degree in social work, Psychology, Counseling, or a related field
•
Experience:
Must have experience working with DC families, carecoordination, social services, or mental health settings; experience with wraparound services is a plus.
Who are we looking for to join the team?
Experience and passion working with youth/adolescents and families
Flexible and creative
Reliable and dependable
Direct, assertive, and intentional communicator
Detail-oriented, excellent time management skills, and ability to multi-task
Appreciates and applies feedback and skill building to their professional work
Empathic and non-judgmental
Team oriented and an ability to view each team member's perspective equally
Experience with conflict resolution and/or crisis management
Committed to the process of learning and developing, both personally and professionally
Additional Information
Compensation:
Job Types: Full-time (W-2)
(40 hours) (8 hours shift):
Salary Range:
$50,000 - $55,000
annually, commensurate with experience
In addition, we offer the below Employment Benefits for W-2 positions:
401(k) matching
Flexible schedule
Health insurance
Dental insurance
Vision insurance
Paid time off
Paid holidays
Sick leave
Tuition reimbursement
Professional development and training opportunities
Supportive clinical leadership and administrative support
Opportunities for advancement within growing programs
Schedule:
8-hour shift
Monday to Friday
Weekends as needed
Additional Information
Ability to commute/relocate:
Washington, DC 20016: Reliably commute or planning to relocate before starting work (Required)
Working Conditions:
This position may require travel within the community, flexible hours, and participation in on-call rotation, depending on client needs.
$50k-55k yearly 13h ago
Care Coordinator
Nest and Care
Ambulatory care coordinator job in Bethesda, MD
Responsive recruiter Benefits:
401(k)
Bonus based on performance
Competitive salary
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Schedule:
Monday through Fridays
8:00AM to 4:50pm or 9:0AM to 5:00pm
Job SummaryWe are seeking a CareCoordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, reliable, trusted and knowledgeable about healthcare practices.
Responsibilities
Collaborate with physicians, patients, families, and healthcare staff
Review Care Plan to ensure it is being followed if not, update/ train accordingly
Develop individualized care plans
Accompany clients to Doctor / Hospital visits
Create goals and monitor progress toward goals
Recruit and train staff
Create schedules
Manage 30-40 clients
Qualifications
Previous experience as a CareCoordinator or in a similar position is preferred
Certification as a medical assistant is preferred
Strong problem-solving and organizational skills
Ability to manage multiple projects or tasks and prioritize appropriately
Ability to work in fast-paced situations and make sound decisions quickly
Excellent interpersonal skills and high level of compassion
Strong verbal and written communication skills
Compensation: $22.00 per hour
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
$22 hourly Auto-Apply 6d ago
Care Coordinator, Embedded (Reston, VA)
Ennoble Care
Ambulatory care coordinator job in Reston, VA
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Description:
Ennoble Care is looking for a full-time, experienced Patient CareCoordinator, Embedded (company's internal name) that will work out of our client's senior-living facilities in Reston, VA and the surrounding areas specifically,
who aligns with our motto, "To Care Is An Honor".
This position is responsible for ensuring Ennoble Care is providing high-quality care services. They will work with clinicians, staff, and patients to reach healthcare goals and keep the lines of communication open. As a Patient CareCoordinator, you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families.
Responsibilities:
Complete individualized patient care plans and perform care management and carecoordination services using Ennoble Care's electronic medical record system
Frequent contact with patients to provide carecoordination, support, and manage compliance with the care management programs to increase positive outcomes
Document all client communications (verbal or written) accurately
Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues
Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications
Excellent customer service skills demonstrated by positive feedback from customers and patients
Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner
Equipment Operation:
Utilization of a computer, telephone, copy machine, and other office equipment as necessary
Qualifications:
Must be comfortable with speaking on the phone/in-person for large amounts of the day
Must be compassionate and empathetic towards our patients/families, always demonstrating exceptional customer service
Ability to take accurate notes to document each task in a timely manner
Ability to multitask between different patients and workstreams while remaining organized and efficient with time
Ability to thrive in a fast-paced environment
Must be able to work full-time, Monday through Friday, daytime hours, in our client's senior-living facilities.
Must be proficient in using a computer, including Outlook and other Microsoft Office programs
Knowledge of basic healthcare terms, conditions, roles, and basic care principles
Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis
PLEASE NOTE: THIS IS A FULL-TIME, IN-PERSON POSITION.
#red
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
$36k-51k yearly est. Auto-Apply 6d ago
Direct Care Coordinator - Mens Residential Facility
The Orenda Center of Wellness
Ambulatory care coordinator job in Buckeystown, MD
The Orenda Center of Wellness is excited to announce its newest residential substance abuse treatment facility that will be exclusively for men located in Buckeystown, Maryland. We are a fun energetic company doing our part in the battle against addiction and mental health stigma, by offering the highest standard of individualized treatment in a loving and therapeutic environment at all of our facilities. In addition to substance abuse treatment, we also offer co-occurring mental health services by licensed clinical therapist to all of men while in our residential care.
The Men's Inpatient Services Direct Care Department is currently seeking qualified candidates to join the team as a direct carecoordinator
(DCC)
. The
DCC
will work with the clinical and direct the care teams to provide support and service to residents throughout their treatment process at our facility. As a DCC you will be responsible for facilitating and monitoring day to day functions such as recognizing and assisting with client needs, supporting, monitoring, and/or facilitating daily requirements, building a strong rapport of trust and respect with all residents as well as completing medical facility and/or household housekeeping tasks related to the client's care. Active engagement with the clients as well as being able to respond quickly and professionally in any and/or all situations will be indispensable.
Positions Available for Immediate employment start date:
PT: First Shift: Daytime Weekends Saturday & Sunday 6:30a to 2:00p w/ PRN availability
PT: Second Shift: Evenings Thursday & Friday 2:30p to 10:30p w/ PRN availability
PT Third Shift: Awake Overnights: Friday / Saturday / Sunday 10:15p to 7:30a w/ PRN availability
-PRN Weekends / Evenings / Overnight - On Call / Fill in Shifts
Job Responsibilities:
Assisting clients with developing daily living, socialization, and life skills
Facilitating therapeutic and goal-oriented activities
Monitoring clients and documenting progress along with shift reports within EMR chart systems
Communicating client concerns to assigned staff members
Transporting clients to scheduled appointments and locations in company vehicle
Advocating for clients and their needs
Job Requirements & Minimum Skills:
GED or high school diploma
Clean driving record -
able to provide current MVA report
Not currently on probation or parole
Not enrolled in any treatment or sober living facilities for the past 90 days
Insurable on company insurance -
must provide proof of active current auto coverage policy
Ability to pass a background check
Ability to pass a drug screen
Able to work full 8 to 10 hour shifts properly masked
Flexibility with hours and workload responsibilities
Ability to follow pre-set schedules and have good time management skills
Ability to work as a team player
Passion for helping others
Basic computer skills and professional phone skills
Med Tech Certified
(preferred)
Experience with Medication Management / Administration
CPR/First Aid Certified
Qualifications Preferred:
knowledge of addiction behavior, addiction treatment, basic healthcare, and mental health conditions.
Experience working in dual diagnosis, mental health and/or substance abuse fields
Experience in EMR and medical record systems
Position Offering:
competitive starting hourly rate ---- $17.00 to $21
per hour
company paid life insurance
(FT only)
Company offered cost sharing on medical, dental and vision coverage
(FT only)
Time & Half for hours worked on company recognized holidays (8)
3 Weeks - PTO per year with included sick & safe leave hours
(FT)
1.5 Week - PTO per year with included sick & safe leave hours
(PT)
22 annual paid hours for all required trainings
EAP Program
(Immediate Access)
Pay Rate Starting @ $17.00 to $21
per hour
.
Immediate start available for PRN & Weekend options
Please apply below using the link and completing the requesting informational pre-screenings
For further information or question please feel free to contact us directly at **********************
$17-21 hourly Easy Apply 60d+ ago
Home Care Coordinator (LPN)
Valir Health 4.0
Ambulatory care coordinator job in Alexandria, VA
Cherry Blossom PACE provides integrated medical and social services to our most vulnerable seniors, helping to unlock their full potential. We are looking for team members who are energized by working in diverse teams toward our shared purpose. Those eager to drive groundbreaking innovation, and who will interact with those we serve and those who serve them in a spirit of understanding and compassion.
WHAT WE OFFER
Competitive pay, retention and referral bonuses
Outstanding Medical, dental, and vision insurance
Paid day off for your birthday
401K Company match on day one
Company paid life insurance
Generous PTO
Career development opportunities
Employee Recognition
#PACE
Qualifications
Job Summary:
The Home CareCoordinator is responsible for the provision of home care to meet identified participant outcomes, and to achieve the goals as outlined in the participants Plan of Care
Duties/Responsibilities:
Provide nursing services as indicated in Participants care plan or by physician/provider orders
Oversee and provide care as needed in the center or the participants' home.
Initiates the home assessment, planning, implementation, and evaluation of the home care portion of the IDT plan.
Identify areas of concern or needed improvement to maximize participant satisfaction and/or positive health outcomes
Provides back-up to other nurses, home care and clinical staff as needed.
Administers medication and provides medication education to participants and their families.
Provides participant and family education as needed
Participates in training opportunities and in-services
Assists in orientation of home care attendants and contracted home care providers.
Maintenance of accurate and timely care documentation.
Participate in supervisory on call
Any and all other duties and responsibilities as assigned.
Supervisory Responsibilities:
Direct oversight of home care aides; including scheduling, performance, hiring, and skills building
Train and develop other members of the team
Education, Licenses, Certifications and Experience:
Current Virginia LPN License without restrictions
Either one year working with the frail and elderly population or approved training.
Current CPR certification
$37k-52k yearly est. 16d ago
Care Coordinator
Gastro Health 4.5
Ambulatory care coordinator job in Alexandria, VA
Gastro Health is seeking a Full-Time CareCoordinator to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
A great work/life balance
No weekends or evenings - Monday thru Friday
Paid holidays and paid time off
Rapidity growing team with opportunities for advancement
Competitive compensation
Benefits package
Duties you will be responsible for:
Handle all administrative tasks and duties for the physician/provider
Serve as the liaison or coordinator for the patients medical care
Streamline all patient-physician communications to ensure patient satisfaction
Provide medical literature and clinical preparation instructions to patients
Assist patients with questions and/or concerns regarding procedures
Schedule procedures to be performed by the physician
Review the physicians schedule for maximum scheduling efficiency
Schedule all diagnostic tests, procedures and follow-up appointments
Schedule follow-up appointments including recalls
Check-out patients at the end of their visit and provide next step instructions
Request medical records from doctors and hospitals
Returns patient calls promptly and professionally
Call-in new prescriptions and refills and obtain authorization if necessary
Obtain lab results including stat requests
Complete tasks from Electronic Medical Record
Reviews open orders every three days and works accordingly
Contact patients with test results
Sends history and physical forms to outpatient facility
Other duties as assigned
Minimum Requirements:
High school diploma or GED equivalent
Certified Medical Assistant (AAMA) preferred
4+ years experience as medical assistant required
Medical terminology knowledge
We offer a comprehensive benefits package to our eligible employees:
401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
Discretionary profit-sharing contributions of up to 4%
Health insurance
Employer contributions to HSAs and HRAs
Dental insurance
Vision insurance
Flexible spending accounts
Voluntary life insurance
Voluntary disability insurance
Accident insurance
Hospital indemnity insurance
Critical illness insurance
Identity theft insurance
Legal insurance
Paid time off
Discounts at local fitness clubs
Discounts at AT&T
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
Ambulatory care coordinator job in Falls Church, VA
Under the general direction of the Regional Manager, Hospital Services, or approved designee, and in accordance with established procedures, the Hospital Donation Coordinator 2, In-House (HDC 2, IH) is responsible for improving the hospital's donation performance by assessing hospital donation outcomes, developing professional relationships with key contacts, and analyzing data to improve processes. To accomplish this, the HDC 2, IH will be assigned to hospitals by the Regional Manager, Hospital Services with frequent travel to those select hospitals. At times, the HDC 2, IH may be required to assist with coverage for other hospitals in the service area.
While in the hospitals as an Infinite Legacy representative, the HDC 2, IH will be responsible for performing follow up after donation activity, rounding on key units, and facilitating educational activities as required. To understand the hospital's donation potential, the HDC 2, IH is also responsible for data analysis towards the identification and execution of improvement opportunities.
Education and Experience:
Bachelor's degree in healthcare, communications, education, science, or a similar field required. In lieu of a Bachelor's degree, an Associate's degree and an additional 2 years of relevant work experience may be considered.
Minimum of 2 years in the Hospital Services department or comes to the role with previous nursing, respiratory therapy or applicable OPO experience.
Professional experience in a hospital setting is highly preferred.
Demonstrated abilities in both autonomous project management and effective teamwork are required.
Required Skills/Abilities:
Proactive team player dedicated to enhancing the quality of donation and transplantation.
Conscientious, ethical, and possesses strong interpersonal skills that contribute to working effectively with a variety of medical professionals.
Acts with flexibility to maintain order in an environment of changing priorities and be capable of handling highly stressful situations in a calm, professional manner.
Strong organizational skills demonstrated competence in short and long-range strategic planning, and the ability to participate as a member of a team is essential.
Demonstrated public speaking ability is also a valued skill.
Demonstrated planning, critical thinking, negotiating, creative problem-solving and analytical skills.
Ability to build relationships with clients of diverse backgrounds in all areas of a healthcare organization.
Customer-service oriented self-starter who can work with or without direct supervision. Must be capable of quickly assessing the organization's needs and providing support.
A valid driver's license must be maintained and possession of own reliable, insured automobile.
Ability to work a minimum of 40 hours per week with schedule adjusted to accommodate hospital needs.
Ability to work a flexible schedule due to case-specific and or hospital needs with on call requirements, including nights, weekends, and holidays.
Ability to travel throughout Infinite Legacy's Donor Services Area.??
Duties/Responsibilities:
Develops and maintains client hospital profiles, performs needs assessments to identify obstacles in the donor systems, and implements customized strategic plans to increase hospital-wide organ and tissue donation. Plans are based on the results of death record reviews, industry standards, and evaluation of historical data performance. Implements hospital strategic plans throughout the year while providing updates on progress and executing necessary adjustments.
Carries out activities as described in hospital donation plans for assigned hospitals within the Infinite Legacy service area. Works collaboratively with key hospital leaders, administrators, physicians, and nurses to build comprehensive donation systems. Ensures that all aspects of the organ and tissue donation processes are understood, and regulatory compliance is achieved.
Plans and implements individualized educational programs to meet educational needs for clients. Regularly provides formal and informal education, purposeful rounding, incorporates donation education in staff meetings, hospital skills days and/or learning management system, engages in real-time education during donation activity and develops and/or revises materials as needed. Recognizes the donation challenges and opportunities for each institution and incorporates solutions, based on the strategic plan, into planning of educational programs. Regularly facilitates basic educational in-services.
As required, makes frequent on-site hospital visits to meet with hospital staff during scheduled appointments and informally, performs daily checks on donation activity for HS related information, adjusts hospital visits for presence on units to support donation activity, presents donation-related in-services, holds meetings, consistently updates donation-related resource areas in hospitals, and resolves problems while maintaining a positive professional profile as a representative of Infinite Legacy within the institutions.
Based primarily out of one hospital, performing daily rounds and working from the hospital on a daily basis. Performs rounding duties on a routine basis at other assigned hospitals as applicable.
Rounds regularly in assigned hospitals including the Emergency Department and Intensive Care Unit(s) as appropriate per the visit schedule.
Carries out all associated responsibilities such as daily donation activity checks for HS-related information, constructive on-site presence during organ donation cases, timely follow-up after all organ donation cases, fulfillment of hospital data and resource requests, and assistance with organization of processes such as OPO-hospital “Huddles.” Conducts timely after-action review sessions of recoveries and referrals with key clients to analyze the efficiency of the hospital donor process, identify obstacles, and evaluate client satisfaction with Infinite Legacy's services.
Provides timely on-site referral follow up for on-going organ referrals as applicable. Navigates hospital electronic medical records to locate, document and update pertinent health information in Infinite Legacy's medical record system. Collaborates with the medical team, reviews the plan of care, facilitates effective communication and coordinates with Infinite Legacy clinical teams as appropriate. Rounds regularly and provides education for non-acute units and support departments.
Conducts regular performance coaching meetings with hospital administration, physicians, and nursing leadership. Recruits key hospital personnel to serve as donor program champions and advises on policy and procedures. Provides regular feedback to hospital clients and key Infinite Legacy team members including results from medical record reviews, quality assurance mechanisms, donor referral and recovery information, donor outcomes, Hospital Services strategies and research, and plans for future activities. Recruits key hospital personnel to serve as donor program champions and advises on policy and procedures.
Ensures the accurate and timely completion of MRR worksheets and summaries at assigned hospitals. Conducts analysis of MRR data to identify opportunities for the realization of additional donation conversion and donation process improvements. Follows up with hospital staff in timely manner for all missed referrals and creates plans to mitigate variances. Compiles, analyzes, and reports data to hospital partners monthly; adjust strategic plans to meet hospital needs.
Works cooperatively with the Hospital Services team to ensure that all departmental standards and hospital services are fulfilled, regardless of prior individual calendar planning.
Proactively aids internal donation team members by anticipating challenges and responding on-site to assist with organ or tissue cases.
In collaboration with the Manager of Hospital Services, maintain, revise and/or create as necessary Memorandum of Understandings (MOUs), Organ and Tissue donation policies and special event materials. Responsible for maintaining current file of each hospital's policies to include brain death, DCD, withdraw of support, organ and tissue donation, and any other relevant policies. Responsible for making sure each of the above policies meets the clinical needs of the organization and current policies are uploaded to the internal electronic system.
Required attendance and participation in organizational trainings, both internal and with hospital partners. Demonstrates competency in skills and attend meetings to obtain input and provide Hospital Services progress reports.
Collaborates with Infinite Legacy's Community Outreach team to work with the hospitals to provide education to hospital staff and their surrounding communities about organ and tissue donation. Works to facilitate hospital participation in Donate Life Month activities and other community outreach activities as applicable.
Maintains accurate and timely documentation in each hospital's profile of regulatory data points, activity, rounding, and outcome of medical record reviews in accordance with departmental goals. Responsible for up-to-date hospital appointments and calendar entry in Outlook.
Personifies confidence and autonomy in the role while managing various clinical and administrative situations and interactions with limited supervision.
Exemplifies innovative and creative thinking while always working toward process improvement in designated hospitals, departmental and organizational goals.
May assist in leading specified team meetings, huddles or projects as assigned by the HS manager.
Carries out donation bridge-conversations with family members when needed.
Assists with clinical needs (DCD assessment, case initiation, donor management) when needed and in conjunction with a phone resource such as a clinical team member and/or medical director.
Works on call shifts that will include nights, weekends, and some holidays to ensure hospital and Infinite Legacy's needs can be met at all times. Frequency of the on-call shifts will be based on departmental staffing.
Trains new team members.
Other duties as assigned.
Working Conditions:
This position requires consistent availability, travel, and certain physical, language, and communication abilities, including:
Works in normal office/hospital environment where there are no physical discomforts due to temperature, noise, dust, etc.
Attention to detail and use of a computer screen may produce mental and visual fatigue.
Frequent travel to meetings, presentations, and other appointments.
Ability to accurately communicate, converse, and exchange information in English over the telephone and in person.
Computer literacy in a Microsoft Windows environment and demonstrated competency in the use of Microsoft Office software programs.
Willingness and ability to engage in 24-hour on-call responsibilities, including evenings, nights, and weekends. May require extended hours and travel.
Valid driver's license and reliable, insured automobile for transportation.
Work requires standing and walking for various tasks and lifting of supplies up to 40 pounds.
Manual dexterity sufficient to operate telephones and computers.
Possible exposure to communicable diseases, hazardous materials, pharmacological agent, with likelihood of harm if established health precautions are not followed.
This position is Level 1 - High level of exposure to Blood-borne Pathogens and TB. Employees will be in a hospital setting, including the operating room and may have exposure to donors, or packaged organs and tissues for transplant and/or research. Infinite Legacy will supply proper PPE.
This position requires employees to be fully vaccinated and be able to provide proof.
$45k-67k yearly est. Auto-Apply 60d+ ago
Travel Transplant Nurse Coordinator - $2,208 per week
Prime Staffing 4.4
Ambulatory care coordinator job in Washington, DC
Prime Staffing is seeking a travel nurse RN Transplant for a travel nursing job in Washington, District of Columbia.
Job Description & Requirements
Specialty: Transplant
Discipline: RN
Duration: 13 weeks
40 hours per week
Shift: 8 hours
Employment Type: Travel
About the Position
Specialty: RN - Transplant
Experience: 1-2 years of experience in transplant, surgical, or med/surg nursing preferred
License: Active State or Compact RN License
Certifications: BLS - AHA; ACLS preferred
Must-Have: Knowledge of organ transplant procedures and post-op care; ability to educate and support transplant patients and their families
Description: The Transplant RN provides specialized care to patients undergoing organ transplant procedures. Responsibilities include coordinating pre- and post-transplant care, monitoring for signs of rejection or infection, administering immunosuppressive medications, and collaborating with the transplant team for optimal outcomes.
Requirements
Required for Onboarding:
Active RN License
BLS
ACLS(preferred)
Prime Staffing Job ID #35445667. Pay package is based on 8 hour shifts and 40.0 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN:Transplant,08:00:00-16:00:00
About Prime Staffing
At Prime Staffing, we understand the importance of finding the perfect fit for both our clients and candidates. Prime Staffing utilizes a unique matchmaking approach, providing the most qualified contingent staffing to our clients, and the most competitive contracts to our workforce. Our experienced team takes the time to get to know both our clients and candidates, their needs, and preferences, to ensure that each placement is a success.
We offer a wide range of staffing services including temporary, temp-to-perm, and direct hire placements. Our extensive network of qualified candidates includes nurses, allied healthcare professionals, corporate support professionals and executives.
$84k-102k yearly est. 4d ago
Travel Transplant Nurse Coordinator - $2,470 per week
Lancesoft 4.5
Ambulatory care coordinator job in Washington, DC
LanceSoft is seeking a travel nurse RN Transplant for a travel nursing job in Washington, District of Columbia.
Job Description & Requirements
Specialty: Transplant
Discipline: RN
Duration: 13 weeks
40 hours per week
Shift: 8 hours, days
Employment Type: Travel
SMALL BOWEL TRANSPLANT RN
Shift: M-F 5 x 8 Days 0830-1700
Requirements:
- DC RN Licensure *must have IN HAND at time of submittal* pending licensure will not be accepted
- BLS
- 2 years of experience: outpatient, clinic experience required; adult IV start; transplant experience highly preferred
About LanceSoft
Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.
Benefits
Weekly pay
Medical benefits
$92k-117k yearly est. 4d ago
Case Management Coordinator, (CHW Certified)
University of Maryland Medical Center Baltimore Washington 4.3
Ambulatory care coordinator job in Linthicum, MD
Job Description * General Summary Responsible for identifying member gaps in care and implementing solutions to remediate them. Work closely with the RN Care Manager and other members of the Interdisciplinary Care Team to address post discharge and post-acute care needs, coordinate referrals and address social determinants of health. Provide a variety of administrative services to an assigned organizational unit. Work is performed under moderate supervision. Director report to the Nurse Manager, Population Health. * Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. *
Contact members by phone, mail and/or in person to educate them about their health care needs, gaps in care and the importance of closing those gaps. * Execute tasks for effective carecoordination to improve patient care such (e.g., schedule follow-up visits and labs/tests, communicate with providers and case managers, and facilitate referrals and utilization, etc.). * Prepare documents and various materials, responds to correspondence and telephone inquiries, maintains filing systems, and prepares basic statistical data and reports. * Utilize various reports and data bases to assign cases to members of the care team. * Assist with health screenings and assessments and supports patient education related to social and health needs. * Provide scripted education/coaching and distribute health education materials (utilizing department approved resources) to patients and family members, as needed. * Screen patient using validated tools such as high-risk screeners, social determinants of health and PHQ 2-9. * Identify members who could benefit from case management and make appropriate referrals to the CM Program. * Conduct Transition of Care phone call to patients experiencing a transition along a care continuum such as post Emergency Department /hospital discharge, or post-acute care. * Work with the Interdisciplinary Care Team to provide support services and coordination of care activities to a defined population (e.g., post discharge phone calls, outreach phone calls to moderate and rising risk patients for screening into services, wellness checks, and education and follow up on care plan goals, etc.). * Provide education regarding scheduling routine wellness and screening appointments. * Adhere to standard volume of follow-ups, communicated productivity metrics, including length of call, length of answer time, and the number of calls taken or delivered to achieve first call resolution on every call. * Perform data entry in accordance with quality standards, including appropriate documentation and communication in accordance with compliance and regulatory requirements. * Manage a high-volume of inbound or outbound communication verifying and/or securing primary care visits, insurance coverage, etc. *
Document the patient medical record and/or care management application. * Maintain HIPAA standards and ensure confidentiality of protected health information. * Perform other duties as assigned. Company Description The University of Maryland Medical System (UMMS) is an academic health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Qualifications * Education and Experience * High School Diploma. * Associate degree in a healthcare related field preferred. * Minimum two (2) years' experience in care management, coaching or community health work. * Minimum two (2) years' experience working in a client service environment. * Certification in Community Health Work, Medical Assistant, Pharmacy Technician, or related health field, or the ability to obtain within one (1) year of start date. * Valid driver's license and reliable transportation (may be required to use personal vehicle for offsite visits). IV. Knowledge, Skills, and Abilities *
Working knowledge of basic medical terminology and concepts used in care management. * Working knowledge of population, demographics, assets, and needs. * Working knowledge of chronic health conditions and associated self-care. * Working knowledge of social determinants of health disparities. * Working knowledge of applicable federal, state, and local laws, rules, and regulations (e.g., HIPPA). * Ability to educate members regarding community resources. * Ability to think critically and follow a plan of care. * Advanced customer service skills. * Proficient documentation skills to maintain client records. * Ability to analyze, compare, contrast, and validate work with keen attention to detail. * Effective interviewing, listening, and coaching skills. * Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative. * Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes. * Effective analytical, critical thinking, planning, organizational, and problem-solving skills. * Ability to communicate effectively in person, by phone, and by email. * Ability to work independently and as part of a team. * Advanced verbal, written and interpersonal communication skills. * Advanced skill in the use of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint). Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: * Pay Range: $23.7-$33.19 * Other Compensation (if applicable): * Review the 2025-2026 UMMS Benefits Guide
$23.7-33.2 hourly 48d ago
Care Coordinator for High-Fidelity Wraparound Services (Intensive Care Coordination)
Better Morning 4.5
Ambulatory care coordinator job in Washington, DC
Better Morning emerged as an outpatient behavioral health practice in Ashburn, VA in the year of 2014.
In addition to providing counseling from the Ashburn office, Better Morning started off as a certified provider for intensive in home and community-based services (IHCBS), for at risk youth in District of Columbia.
In August of 2017, Better Morning was certified as a Core service agency (CSA) by DC Department of Behavioral Health. Better morning founder's passion for at risk youth and their family were the motivation to keep expanding the evidenced based programs to meet the need of the underserved population.
Job Description
Position Summary:
Better Morning is seeking qualified candidates for the CareCoordinator position within the Intensive CareCoordination (ICC)/Wraparound program. The program is specifically designed to help youth and families at the highest level of need within the District of Columbia. In addition, the program operates within an evidence-based model structure, which means, there are policies and procedures that are mandatory to follow because they lead to the best possible outcomes for the youth and family. Prior knowledge of ICC/Wraparound is not necessary as there will be several training courses to learn and build the skills to be successful.
Job responsibilities
Engage a caseload of 10 youth/adolescents, their families, and additional team members in the ICC/Wraparound process.
Engagement is conducted in-person for 95% of sessions, unless otherwise directed by the Program Supervisor and/or Program Director.
Compile documentation regarding the youth, family, and team, including, but not limited to:
Family story - similar to a biopsychosocial assessment and family tree
Functional strengths
Family vision
Underlying needs
Plans of care
Initial and complete crisis plan
PowerPoint/Canva for family team meetings
Notes in Credible
Each of these pieces of documentation will be discussed during orientation and initial ICC/Wraparound training.
Facilitate monthly family team meetings with youth, family, and team members at the location of the family's choosing.
Facilitate crisis family team meetings if there is a hospitalization, arrest, incarceration, etc. within 72 hours.
Provide daily updates to the Program Supervisor and Program Director regarding your cases.
Communicate updates with specific team members, as needed and when appropriate.
Maintain accurate records and utilize document aids provided by Program Supervisor and Program Director, including:
Checklists
PowerPoints
Excel spreadsheets
Participate in weekly, in-person team meetings and supervision/coaching sessions.
Participate in mandatory ICC/Wraparound trainings as directed by Program Supervisor and Program Director.
Qualifications
•Education: Bachelor's degree in social work, Psychology, Counseling, or a related field
•Experience: Must have experience working with DC families, carecoordination, social services, or mental health settings; experience with wraparound services is a plus.
Who are we looking for to join the team?
Experience and passion working with youth/adolescents and families
Flexible and creative
Reliable and dependable
Direct, assertive, and intentional communicator
Detail-oriented, excellent time management skills, and ability to multi-task
Appreciates and applies feedback and skill building to their professional work
Empathic and non-judgmental
Team oriented and an ability to view each team member's perspective equally
Experience with conflict resolution and/or crisis management
Committed to the process of learning and developing, both personally and professionally
Additional Information
Compensation:
Job Types: Full-time (W-2) (40 hours) (8 hours shift): Salary Range: $50,000 - $55,000 annually, commensurate with experience
In addition, we offer the below Employment Benefits for W-2 positions:
401(k) matching
Flexible schedule
Health insurance
Dental insurance
Vision insurance
Paid time off
Paid holidays
Sick leave
Tuition reimbursement
Professional development and training opportunities
Supportive clinical leadership and administrative support
Opportunities for advancement within growing programs
Schedule:
8-hour shift
Monday to Friday
Weekends as needed
Additional Information
Ability to commute/relocate:
Washington, DC 20016: Reliably commute or planning to relocate before starting work (Required)
Working Conditions: This position may require travel within the community, flexible hours, and participation in on-call rotation, depending on client needs.
How much does an ambulatory care coordinator earn in Germantown, MD?
The average ambulatory care coordinator in Germantown, MD earns between $36,000 and $69,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Germantown, MD