Registered Nurse -Transplant Procurement Coordinator - RN
Ambulatory care coordinator job in Phoenix, AZ
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.
Responsibilities
The Procurement Transplant RN Coordinator coordinates all aspects of solid organ procurement for Mayo Clinic in Arizona Transplant Teams. Assesses and plans in collaboration with transplant physician, transplant surgeon and multidisciplinary healthcare team to correctly disposition organ offers suitable for organ transplant, as well as identifying, understanding and articulating when organs are not acceptable. Demonstrates an extremely high level of competency with multiple organs and UNOS policies. Assesses data reflective of the donor's history and appropriately gathers relevant information including but not limited to geographical location, cause of death, medical history, and multiple test results. Assesses data reflective of the patient's listing status and appropriately interprets information relative to blood type, HLA interpretation, donor specific antibodies, status on the national UNOS waiting list, body size and the patient's specific needs. Ensures critical information is accurately provided to the transplant provider and team. Performs nursing and administrative duties throughout the immediate pre-recovery and pre-transplant process including collaboration with on-site Organ Procurement Coordinator for optimal donor management, collaboration with approved external services regarding organ preservation, coordinating surgical procurement of organs, arranging flight and/or ground transportation for the Procurement team and each Mayo accepted organ in a timely manner. Ensures regulatory and compliance of procedures and protocols throughout the procurement and immediate post-transplant process. Provides patient and family education on a consistent basis. Day and night shift applicable. Weekend and holiday coverage required. Handles 24/7 responsibilities on a rotating shift basis. Provides leadership through activities such as community involvement, committee work and participation in research. The American Nurses Association (ANA) Nursing:Scope and Standards of Practice, the ANA Code of Ethics for Nurses and the United National Organ Standard's guidelines provide the basis for practice. This role is eligible for TN sponsorship. Holders of F1 status eligible for post-completion OPT are welcome to apply. This role is NOT eligible to participate in the F-1 STEM OPT extension program. Successful sponsorship will require state licensure and completion of the Visa. Screen or equivalent certification
Qualifications
Graduate of a Bachelor's degree in a nursing program required. Minimum of three years of RN experience required. At least two years of experience as Transplant or Procurement Coordinator is strongly preferred. At least one year in Critical Care preferred. Certified Procurement Transplant Coordinator (CPTC), Certified Clinical Transplant Coordinator (CCTC), or Critical Care Registered Nurse (CCRN) preferred. Must possess strong organizational, critical thinking and decision-making skills, ability to multi-task and effectively prioritize workload. Strong communication skills required. The ability to interact effectively with people at all levels inside and outside Mayo Clinic is required. Must possess strong computer skills including the ability to navigate Microsoft Word, Excel and Outlook. Must be able and willing to work independently.
Current RN licensure from Arizona required. Basic Life Support Certification is required upon hire and must be valid for 90 day or greater from start date. Maintains Basic Life Support (BLS) Competency. Positions that are not on campus may not require current Basic Life Support (BLS) competency as determined by the work area. Additional state licensure(s) and/or specialty certification/training as required by the work area.
Organ Procurement Organization strongly preferred. Must be adaptable, organized and able to handle multiple competing priorities.
Exemption Status
Nonexempt
Compensation Detail
$45.33 - $68.03 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Schedule varies. Includes days, nights, weekends and holidays.
Weekend Schedule
No weekends No call
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Adisa Velic
Patient Care Coordinator
Ambulatory care coordinator job in Scottsdale, AZ
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Phoenix, AZ
Job Description
Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions. With over 45 locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia's 50,000+ 5-star Google reviews make it an ideal career for any hard working Care Coordinator who enjoys helping patients through a life changing procedure.
What Nuvia Offers:
Pay: $20-$39 per hour
$20-$24 per hour base
Up to $2,000 monthly bonuses averaging out to roughly $12 per hour
Up to $2,000 Quarterly bonuses averaging out to roughly $4 per hour
What's in it for you?
Patient focused: Nuvia Care Coordinators are patient focused which provides the rewarding experience of being a part of patients receiving life changing smiles every day
Key to bringing new patients to Nuvia for a life-changing smile: Through driving patient reviews, Care Coordinators have the meaningful opportunity to help future patients find Nuvia.
Compensation: Nuvia offers competitive base pay. In addition, Nuvia offers our Care Coordinators the unique opportunity to earn both monthly performance bonuses and quarterly bonuses, which when combined give our Care Coordinators the ability to earn an additional 32K/year beyond their base pay.
Benefits Package: Nuvia offers comprehensive health, dental, vision, life insurance, short and long-term disability, 401k with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program.
Role Overview:
The Care Coordinator is patient focused and dedicated to ensuring patients have a seamless experience while in the office. Care Coordinator responsibilities involve greeting patients, managing appointments, handling various administrative tasks, and actively gathering patient feedback through reviews.
Responsibilities:
Live company core values
Greet and welcome patients
Cultivate a positive and welcoming environment
Communicate well with other team members to provide seamless patient care
Manage appointments and scheduling
Handle billing and payment processing
Provide general administrative support
Actively gather patient reviews
Build strong patient relationships
Attend daily huddles
Collaborate with the team to achieve shared goals
Qualifications:
BLS certification
Strong interpersonal skills
Warm and empathetic
Team oriented
Sales-oriented
Results-Focused
Adaptable
A Day in the Life:
Morning Routine: Prepare the office for the day, ensuring everything is clean, organized, and stocked. Attend the morning huddle to discuss the day's schedule, priorities, and any urgent matters. Review the Schedule: Check the day's appointments and prepare for any special requests or concerns.
Patient Interactions: Greet each patient with a warm smile and a friendly demeanor, setting the tone for a positive experience. Efficiently schedule and reschedule appointments, ensuring optimal patient flow.
Handling Billing and Payments: Process payments, answer billing questions, and address any concerns. Provide Administrative Support: Assist with various administrative tasks, such as filing, scanning, and data entry.
Patient Engagement: Proactively seek patient feedback and encourage them to share their experiences online. Connect with patients on a personal level, addressing their needs and concerns. Provide clear and concise information about treatment plans, procedures, and financing options.
Team Collaboration: Participate in daily huddles to discuss team goals, challenges, and successes. Work closely with other team members, such as doctors, dental assistants, and sales consultants.
End-of-Day Tasks: Reflect on the day's activities and identify any areas for improvement. Review the schedule for the following day and ensure all necessary preparations are made. Make sure the office is ready for patients the next day, turn off lights and equipment and secure the office.
Patient Care Coordinator - Sunlight Dental
Ambulatory care coordinator job in Surprise, AZ
Sunlight Dental located in Surprise, AZ is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50
#PDEE
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Monday: 8:00am-1:pm
Tuesday: 8:00am-5:00pm
Wednesday: 8:00am-5:00pm
Thursday: 8:00am-5:00pm
Friday: 8:00-5:00pm
Company Information Benefits
Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities. Community
Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too!
About Park Dental
Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.
"Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team
"Like" our Park Dental careers page on Facebook for the latest updates about Park Dental!
Park Dental is an equal opportunity employer.
Auto-ApplyPatient Care Coordinator - Glendale, CA
Ambulatory care coordinator job in Glendale, AZ
AudioNova - a Sonova Brand
Office: 100 N. Brand Blvd. Suite 203 Glendale, CA 91203
Compensation: $23.00 - $24.00 an hour + Sales Incentive Program!
Schedule: Monday-Friday, 8:30 AM - 5:00 PM
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Patient Care Coordinator - Glendale, CA
Ambulatory care coordinator job in Glendale, AZ
AudioNova - a Sonova Brand Office: 100 N. Brand Blvd. Suite 203 Glendale, CA 91203 Compensation: $23.00 - $24.00 an hour + Sales Incentive Program! Schedule: Monday-Friday, 8:30 AM - 5:00 PM What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Care Coordinator II - School Based
Ambulatory care coordinator job in Phoenix, AZ
About Valle del Sol Join Valle del Sol in our commitment to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need. Valle del Sol offers a diverse work environment, competitive pay and benefits, and the opportunity for training and advancement.
Job Description:
This individual will provide care coordination to youth and adult patients and their families to support in navigating systems and advocating for their needs. The Care Coordinator will function as a trusted liaison between external departments and families. This care coordinator works directly with youth and adults connected to our school-based partnerships and ensures special focus in coordination with school-based counselors, school-based support coaches and school administration as needed. The Care Coordinator understands the value and challenges in navigating the systems of care available to our community and is passionate about supporting children and adults and their families to gain access to care to address their integrated health goals. The Care Coordinator will manage up to a 100-person caseload and provide monthly outreach and Child and Family Team Meeting facilitation focusing on connecting patients to resources, facilitating wrap around care, and supporting patients in accessing appropriate services. Additionally, Care Coordinators will practice an integrated approach when managing cases that involves collaboration with a team of clinicians and providers as well as frequent staffing to ensure that total wellness is considered throughout treatment. As a managing clinician on the case, the Care Coordinator will also conduct intakes, child and family team meetings, annual assessments, screeners, Crisis Plans and Individual Service Plan updates to ensure that the patient and/or family's needs are captured within the identified goals and services that are provided. Care Coordinators will routinely facilitate CFTs and AFTs to ensure that patients and families are progressing toward their treatment goals.
Salary: $43,680/annual
Benefits
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Professional development assistance
* Referral program
* Flexible work schedules
* Vision insurance
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Job Qualifications:
* 18 Years of age or older; and
* Bachelor's or master's degree in behavioral health (B.H.) related field; or
* Clinical Intern in bachelor's or master's degree behavioral health program in good standing; or
* Bachelor's or master's degree in a non-BH related field AND 1 year of BH work experience; or
* Associate degree AND 2 years of BH work experience; or
* High School diploma and 4 years of experience in a healthcare setting (1 of the 4 years must be direct patient contact) If applicant has less than four years and/or at least one year of direct care experience, Director approval will be required during hiring and credentialing process.
* Must have the skills and knowledge necessary to provide the behavioral health services that the agency is authorized to provide and to meet the unique needs of consumer populations served by the agency, including children and meet requirements Behavioral Health Technician II (BHTII).
* Strong verbal, written, and communications skills
* Knowledge of Windows environment and/or Electronic Health Records Systems.
* Ability to provide culturally sensitive services
* Must have or be able to obtain a valid Fingerprint Clearance Card.
* Must possess reliable transportation, valid driver's license, and proof of auto insurance.
* Must maintain current BLS certification
* Covid 19 Vaccination or Qualified Exemption (Religious or Medical).
* TB Screening Record and PPD/QuantiFERON/Chest x-ray as applicable upon hire
* Vaccinations/Titer's Test/Declination Form: Flu, Hep B, MMR, Tdap, Varicella
Care Transition Coordinator Hospice Sales
Ambulatory care coordinator job in Scottsdale, AZ
VitalCaring Group is excited to welcome Traditions Health team members into our growing, purpose-driven organization. Candidates selected for this position will transition to employment with VitalCaring effective January 1, 2026. As part of VitalCaring, you'll step into meaningful work supported by our values -Trustworthy, Capable, Compassionate, Proactive, and Called - and benefit from the resources, tools, and culture of caring that define who we are. You'll play a vital role in helping us serve our communities with excellence as we move forward together.
Job Summary
At VitalCaring, our team members transform lives and foster hope through genuine caring. As a Care Transition Coordinator (CTC), you will serve as the primary liaison between referral sources, patients and families facing end-of-life or home health needs, and the clinical team. You will support seamless transitions of care by conducting effective sales calls, strengthening relationships, educating partners and families, and coordinating timely referrals. Every encounter reflects our values-trustworthy, capable, compassionate, proactive, and called.
Essential Functions
Referral Development & Sales Execution
Serve as a liaison between referral sources, patients and caregivers, and the clinical team to ensure seamless coordination through the care transition process.
Execute effective, structured sales calls using pre-call planning, rapport building, probing questions, objection handling, and closing techniques.
Identify and meet the needs of referral partners through consistent communication and service excellence.
Successfully execute weekly, monthly, and quarterly strategies to increase market share and drive referral growth.
Initiate, manage, and document consistent sales activities across multiple contacts within each referral source.
Achieve established referral and admission goals and contribute to overall organizational growth.
Relationship Building & Collaboration
Build and maintain collaborative working relationships with referral partners, community stakeholders, and internal teams.
Represent the organization professionally and tactfully across a variety of healthcare settings.
Work in close partnership with clinical and operational leaders to support timely admissions and appropriate patient onboarding.
Participate in community outreach, education, and events to increase awareness of services.
Care Coordination Support
Engage patients, caregivers, and hospital care teams to facilitate appropriate, timely home health or hospice transitions.
Communicate key patient needs, risks, and updates to internal teams to support safe care delivery.
Maintain accurate documentation in CRM and EMR systems to support communication and continuity of care.
Professional Standards
Demonstrate strong time management, organization, and follow-through to meet expectations.
Maintain accountability to regulatory requirements, agency policies, and compliance standards.
Participate in required meetings, in-services, and professional development activities.
Perform additional duties as assigned.
Qualifications
Bachelor's degree in Healthcare, Business, Marketing, or a related field preferred; equivalent experience accepted.
Minimum two years of healthcare or related sales experience; hospice or home health experience preferred.
Demonstrated ability to interact professionally with individuals at all levels, both internally and externally.
Strong communication, relationship-building, and decision-making skills.
Proficient with Microsoft Office (Word, Excel, Teams, Outlook) and CRM systems.
Ability to work independently, prioritize competing demands, and manage a dynamic schedule.
Reliable transportation with current auto liability insurance.
Environmental / Working Conditions
Works primarily in the field conducting visits with referral sources across hospitals, skilled nursing facilities, physician offices, and other community settings.
Requires local travel within the service area; occasional adverse weather conditions may be encountered.
Flexible schedule required to meet the needs of referral partners.
May occasionally participate in patient or family meetings to support education and coordination.
Case Management Coordinator
Ambulatory care coordinator job in Scottsdale, AZ
Job Description
Scottsdale Training & Rehabilitation Services (STARS) is seeking a Case Management Coordinator to join the Community-Based Employment Team. The Case Management (CM) Coordinator serves as the expert in planning, developing, monitoring, and evaluating individuals service plan and progress within a group setting. The incumbent will foster a caring positive image and serve to improve the lives of individuals with developmental and cognitive disabilities.
POSITION SUMMARY:
The CM Coordinator assumes a leadership role and utilizes critical thinking and judgment to collaborate and maintain the case management process. Effectively communicates ongoing progress with STARS instructors, parents, and caregivers regarding participants well-being. Assist day-to-day operations, maintaining accurate documentation of participants, data integrity, and pertinent records in compliance with the Division of Developmental Disabilities (DDD). Represent STARS on the individual service plan (ISP) for respective program area(s). Proactively recruits and searches the DDD-FOCUS system to increase potential new members for the CBE Program.
DUTIES AND RESPONSIBILITIES:
Demonstrate respect, a positive attitude, and collaborative working relationships with co-workers, community partners, participants, and families/guardians.
Maintain documentation and confidentiality of participants files including electronic records.
Meet with the family of new participants to explain programs.
Responsible for accurate and timely completion of agency attendance tracking systems.
Liaison for DDD requests. Provide support and follow-up communications to the manager as well as the daily ratio of participants for scheduling, planning, and decision tracking for accurate reporting.
Develop positive relationships with participants' families, liaison among staff, participants, and family
Conduct tours, explain programs, coordinate intake materials for completion and accuracy; finalize initial evaluation of referrals accepted by STARS.
Complete professional evaluations for incoming participants in a timely manner who have various disabilities, including applications to determine acceptance, proposed schedules, and plans prior to registration.
Contact and follow through with DDD and manager of CM; maintain accurate tracking of documents.
Develop, implement, and evaluate Person Centered Service Plan (PCSP); represent STARS and participants at PCSP meetings.
Teach individuals with various disabilities individually or in a group setting.
Maintain time efficiently and multiple responsibilities effectively.
Proactively maintain communication with families/guardians of participants to ensure success in programs leading to progressive movement as appropriate.
Accompany consumers on outings to ensure meaningful experiences and to monitor essential living skills.
Oversee participant's plan developments, implementations, and ongoing evaluations within STARS programs.
Ensure the safety and well-being of consumer's adherence to OSHA Standards
Interface with other CM Coordinators and departments as necessary, to ensure the smooth operations and consistency of respective program areas.
Remain current on required certifications and training.
Fill in as needed in programs to provide direct service to participants to maintain ratio compliance.
QUALIFICATIONS AND REQUIREMENTS:
B.S. degree in Business Administration, Human Services, Public Health, Behavioral Health, or related field; preferred, OR any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved.
Two years' experience working with disabled adults, in vocational, rehabilitation, social work, psychology, or similar human services/education preferred. Must have personal enthusiasm for working in a non-profit organization serving individuals with disabilities.
Experience working in a health care setting, behavioral health, counseling, etc.
One-year supervisory experience highly preferred; One-year supervisory experience working with individuals having developmental disabilities highly preferred.
Must have AZ driver's license, clear driving record, and meet requirements by agency's insurance. Must have DES Level One Fingerprint Card or the ability to receive one. Must undergo a criminal & background screening. Must have reliable transportation.
Candidates with Social Work Certification, Crisis Intervention, or Counseling Certification focused on individuals with developmental disabilities, desired.
CPR, First-Aid, Article 9, Prevention and Support
WHAT WE OFFER:
Competitive pay
Strong team environment
Professional growth opportunities
Medical, dental, and vision benefits
Paid time off, holiday pay, and sick time benefits
Tuition reimbursement
Short- and long-term disability insurance
About Scottsdale Training and Rehabilitation Services:
STARS AZ is a non-profit organization in Scottsdale that serves youth and adults with developmental disabilities along with their families. Our mission is improving the lives of individuals with developmental and cognitive disabilities by providing programs serving a variety of needs. STARS offers day training programs for adults as well as employment opportunities in its work centers and the community.
Patient Care Coordinator - N Phoenix
Ambulatory care coordinator job in Phoenix, AZ
Full-time Description
The Patient Care Coordinator (PCC) serves as the primary point of contact for patients, providing exceptional customer service and managing front office operations or working in our call center. This role involves scheduling appointments, processing referrals, and maintaining accurate patient records to ensure a smooth clinic experience.
We have front desk openings at our North Phoenix clinic. Hours are M-F 7:30am-4:30pm with late clinic two days a week until 7pm.
Key Responsibilities:
Manage patient flow during check-in/check-out when working front office.
Schedule appointments using the Athena system, matching provider availability with patient preferences.
Process inbound and outbound calls related to referrals and appointment scheduling.
Verify and update patient information and maintain accurate records.
Collaborate with medical staff to ensure efficient operations and patient care.
Collect payments and assist with the overall clinic environment.
Requirements
Qualifications:
Strong customer service and communication skills.
Experience with scheduling systems preferred.
Ability to multitask in a fast-paced environment.
Education & experience: High school diploma or GED. Experience working in a medical practice is desired.
Special Skills/Equipment: Bilingual English/Spanish is a plus. Must provide proof of current driver's license and auto insurance. Traveling may be required between clinics and admin offices.
Expectations: Attendance and punctuality is necessary. Ability to work well with a multidisciplinary team. Ability to problem solve and be self-motivated. Must have a commitment to excellence and high standards. Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills. Must have ability to multitask, manage priorities and workflow. Required to have versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm and have acute attention to detail. Able to operate computer software with training. Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions. Able to work independently with little or no supervision. Required to have the ability to deal effectively with a diversity of individuals at all organizational level and with external customers.
Physical Requirements and Work Environment: *
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to operate office requirement, including computer and copier equipment. Must be able to sit or stand for long periods of time, with occasional walking. Ability to bend and lift up to 25 pounds. Hearing and vision required required.
Salary Description $17-$20/hr
Patient Care Coordinator - Orthopedics
Ambulatory care coordinator job in Phoenix, AZ
Join Arizona's Leader in Minimally-Invasive Pain Care
About Advanced Spine and Pain (ASAP) Advanced Spine and Pain (ASAP) is a comprehensive interventional pain practice with twelve locations across Arizona. We pride ourselves on individualized patient treatment programs driven by an outcomes program developed by our own physicians. Our physicians are board-certified specialists, and our non-physician providers typically have years of experience in interventional pain management
ASAP is committed to whole-patient care, having launched an integrated behavioral health program at our Phoenix locations. This collaboration makes us the first interventional pain management group in the state to implement a behavioral health integration program at our practices.
Innovative Treatments: We offer cutting-edge, minimally-invasive procedures designed to provide effective pain relief with limited downtime.
Collaborative Environment: Our team of top specialists works together to provide the best medical care and experience to our patients.
Patient-Centered Care: We focus on individualized treatment plans to ensure optimal outcomes for our patients.
Employee Benefits
We value our employees and offer a comprehensive benefits package, including:
Paid Time Off (PTO)
Sick Time
401(k) Retirement Plan
Medical, Dental, and Vision Insurance
Seven Paid Holidays
JOB TITLE: ASOP Coordinator FLSA STATUS (Exempt/Non-Exempt): Non-Exempt SUPERVISION RECEIVED: Reports to VP Administrative Operations SUPERVISION EXERCISED: NONE GENERAL STATEMENT OF DUTIES Responsible for checking patients in and out of their appointments at the Deer Valley location and answering the ASOP line. Answering calls in a pleasant manner aiming towards a one call resolution. Responsible for assisting patients with inquiries and scheduling appointments. ASOP Coordinator is also responsible for maintaining schedules and insurance compliance. Communicating with patients via the various platforms offered and maintaining the various electronic messaging platforms. ESSENTIAL FUNCTIONS
Responsible for managing the front desk for the ASOP team in Deer Valley. Checking patients in and out, ensuring appointments are scheduled prior to leaving.
Responsible for answering the incoming ASOP line, scheduling all types of appointments, including but not limited to new patients, follow ups, post ops, and assisting with surgical appointments as necessary.
Registers new patients ensuring accuracy.
Meet metrics as set forth within the department, ensure 100% answer rate. Provides individualized care, which encourages the patient's ability to maintain or attain the highest practical physical, mental, and psychosocial well-being.
Assists with obtaining, requesting, and maintaining patient records, and loading referrals in the EMR.
Attends to the patient's needs, aiming for a one call resolution.
Demonstrates appropriate knowledge and competence of designated skills identified for this position.
Fosters a positive and professional procedural environment by interacting with all people in a considerate, helpful, and courteous manner and by participating as a team member.
Updates patient demographics, charts and insurances as needed.
Responsible for managing ASOP providers' schedules.
Responsible for reviewing, processing and following up on orthopedic recalls.
Calls on all cancelled and no showed appointments.
Assists surgery scheduler in scheduling surgeries, follow up, pre and post op appointments.
Assists in processing internal referrals for surgical candidates, including DME, imaging, or other evaluations.
Responsible for maintaining and processing all forms of inbound communications, including faxes, emails, imaging CDs and mail.
Assists in maintaining the various company methods of communication, including emails, portal requests, text messages and chats.
Works in collaboration with the ASOP providers and surgery scheduler to assist patients and schedule them accordingly
Ability to communicate with patients and third parties proficiently and professionally.
Responsible for answering inbound phone calls in a pleasant manner
Maintains HIPAA at all times
All other duties as assigned
EDUCATION
High School Diploma /GED Certificate
EXPERIENCE
Three to five years' work experience in a medical office setting
Previous medical practice/pain management experience
5 or more years' experience with computer and paperless processes
5 years' experience of MS Office products
KNOWLEDGE
Working knowledge of medical insurances
Prior use of practice management and EMR programs
Work independently while maintaining a positive attitude
SKILLS
Skilled communicator and ability to work effectively in resolving problems
Strong office and computer skills, experience with paperless workflows
Solid organizational skills
Exceptional attention to detail.
Bilingual - preferred
ABILITIES
Ability to quickly resolve conflict in a respectful manner
Ability to work independently and maintain a positive attitude
Ability to interact with management, physicians, and teammates at all levels and effectively.
Ability to communicate with teammates and management both in oral and written form.
Ability to be able to meet deadlines in a fast-paced, quickly changing environment.
Ability to act as gatekeeper and escalate relevant information to leadership as needed.
Ability to treat confidential information with appropriate discretion.
ENVIRONMENTAL WORKING CONDITIONS
Normal office environment.
PHYSICAL/MENTAL DEMANDS
Good visual acuity, accurate color vision.
Requires sitting and standing associated with a normal office environment.
ORGANIZATIONAL REQUIREMENTS This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Patient Care Coordinator
Ambulatory care coordinator job in Phoenix, AZ
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Phoenix, AZ
We are looking for a Patient Care Coordinator to join the team!
The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyTRBHA Care Coordinator
Ambulatory care coordinator job in Scottsdale, AZ
TRBHA CARE COORDINATOR
CLASSIFICATION CODE: EXEMPT FULL TIME
DEPARTMENT: CLINICAL
REPORTS TO: TRBHA CARE COORDINATOR LEAD
STATEMENT OF JOB: This Position provides care coordination services to clients enrolled or eligible to be enrolled with White Mountain Apache Behavioral Health Services Tribal Regional Behavioral Health Authority. The TRBHA Care Coordinator provides a link between the client, client support system, community, and other healthcare and social service professionals. The TRBHA Care Coordinator addresses any barriers to care and provide referrals for needs such as food, housing, education, and mental health services. In addition, they conduct outreach to engage community residents, assist residents with health system navigation, and to improve care coordination. This position will also function as an advocate for the client with other service providers when appropriate to do so.
DUTIES AND RESPONSIBILITIES:
Manages a caseload of clients/potential clients who would benefit from behavioral health services.
Documents contact with clients to assess needs, maintain required paperwork, and engage family members. in accordance with Arizona Health Care Cost Containment System (AHCCCS) and ABHS Standards.
Assist in the management of the high needs/high costs staffing and data transfer with AHCCCS.
Assist and manages the distribution of notices of admit from AHCCCS.
Abide by all applicable policies, procedures, and program standards of ABHS, White Mountain Apache Tribe, Indian Health Services, Arizona Health Care Cost Containment System (AHCCCS) and other pertinent regulatory authorities.
Conduct outreach, facilitate access to healthcare services and provide education and support in accordance with the Arizona Health Care Cost Containment System (AHCCCS) guidelines for care coordination. Ability to demonstrate a high degree of flexibility and competence in adjusting to clientele with varying degrees of traumatic experiences and complex psychological presentations.
Ability to address a variety of diverse spiritual, emotional, and social needs in multiple environments of an often-high-risk population, using a trauma-informed care approach while maintaining a high degree of professionalism and cultural awareness.
Facilitates engagement of clients and their families in appropriate healthcare services.
Possess the ability to work with a wide range of clients including adults and families.
Collaborates with court/probation, tribal/community agencies, families, and other natural support systems to ensure client's needs are met. Develops a strong working relationship with community partners.
Provides care coordination services at the clinic, in the community, adult shelters, residential facilities, hospital settings and in client's homes to ensure client obtains all benefits and services necessary.
Participates in multi-disciplinary meetings to advocate for client and community to coordinate consistent and timely provision of services; attends and participates in pertinent AHCCCS and IHS meetings as assigned.
Ability to facilitate referral process to assure continuity of care.
Ability to maintain client records in accordance with HIPAA, AHCCCS, ABHS, Federal, State, Tribal, and local requirements.
Maintain ethical policies and guidelines as outlined in accepted State ethics laws, rules, policies, and principles and as outlined in discipline-specific code of ethics.
Provide a positive role model to clients and staff through leadership, self-discipline, and genuine care for the treatment and recovery of clients. All clients and staff members must be treated with dignity and respect.
Participation in all required ABHS training.
Reports/attends work in timely manner. Must be reliable and communicate directly with supervisor in all matters of attendance.
Performs other duties as assigned by supervisor.
MINIMUM QUALIFICATIONS:
21 years of age and possession of a high school diploma or high school equivalency diploma and 18 credit hours of post-high school education in a field related to behavioral health completed no more than four years before the date the individual begins providing behavioral health services and two years of full time behavioral health work experience; or high school diploma or high school equivalency diploma and four years of full time behavioral health work experience. Associates/Bachelor's degree in mental health/human services or related field preferred; experience collaborating with Native Americans preferred.
Excellent written and oral communication skills; ability to speak the Apache language preferred.
Demonstrate critical thinking, problem-solving and organizational and time management skills with ability to work independently, with flexibility within prescribed deadlines.
Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors.
MS Office proficiency and the ability to correctly operate a copier and fax machine.
Valid Arizona Driver's License and reliable transportation.
Ability to pass all pre-employment testing, including, but not limited to, fingerprint clearance and background check.
**NOTE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 25, U.S. Code, Section 472 and 473).
ESSENTIAL FUNCTIONS
The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Constant: standing. Frequent: repetitive use of hand, walking, standing, bending neck and waist, squatting, climbing, kneeling, twisting neck and waist, simple grasping of left and right hand, power grasping right and left hand, fine manipulation right and left hand, pushing and pulling right and left hand, reaching above shoulder level, reaching below shoulder level, lifting objects weighing up to 25 pounds from below the waist to a height of 3 feet.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The employment is considered “at will” and agree that employment can be terminated with or without cause and with or without notice at any time at the option of either the employee or the company.
Auto-ApplyMDS Coordinator
Ambulatory care coordinator job in Tempe, AZ
We are currently seeking a MDS Coordinator to assist with nursing needs on our beautiful Skilled Nursing unit. We are currently seeking an experienced and compassionate RN ( Preferred ) to serve as a MDS Coordinator to assist with the coordination of the resident assessment process, care planning updates, Minimum Data Set (MDS) assessment scheduling and completion. This role plays an essential part of accurately gathering data to document the condition of the resident as a foundation for proper care planning within our 44 bed 5-star skilled nursing facility.
Work Schedule: Monday-Friday with once a month on-call
Salary: $75,000 - $98,000 / year DOE What You Will Need:
Valid and current Registered Nurse (RN) license from accredited program, school or university.
American Health Association BLS certification
RNAC Certification
One (1) or more years of professional nursing experience preferably in MDS.
Computer skills, including proficiency in Microsoft Office programs, electronic medical records and clinical software programs.
Knowledge of Medicare and Medicaid regulations, nursing and therapy requirements, billing processes, and documentation
Facility Offers
Competitive wages!
Free uniforms, meals and parking!
Excellent Medical /Dental/Vision benefits! Coverage thru United Healthcare with low employee premiums. (90% of employee monthly premium covered by Facility)
Generous PTO (paid time off) plan
Robust retirement plan, including dollar for dollar matching up to 4% into 401k account after 1st year of employment
Promote from within culture as well as Employee Scholarship Fund to assist you achieve your career goals
Employee Referral Bonus Program
Employee Appreciation Program
Use of on-site gym and library
PayActiv (early wage access)
Whether you feel like your background is a great fit for this position or not, we highly encourage you to apply either way!
Intake Patient Care Coordinator
Ambulatory care coordinator job in Mesa, AZ
Job Description
Intake Patient Care Coordinator
At Aegis Healthcare we are expanding our Intake Patient Care Coordinator team, providing compassionate care to patients in their homes and are seeking a dynamic and experienced individual, for the role of Intake Patient Care Coordinator who shares our desire to make healthcare better for everyone.
Why do people LOVE & Feel Supported at Aegis?
Our company culture is grounded in our core values of Character, Experience & Trust, which we live every day (you'll know when you meet us). We enrich the lives of the people we serve, nurture and support our team's long-term career development, and focus on ensuring everyone feels valued and empowered.
Employment Status: Full Time
Location: Mesa, AZ
Compensation: $20-$22
Highlights of working for Aegis!
Support in your Role: Enjoy comprehensive onboarding and continuous training
Schedule Flexibility: Build a schedule during the week around your life
Career Longevity: Our average tenure is 5 years.
Meaningful Work: We serve a vulnerable population.
Growth opportunities: With 7 divisions there are paths for advancement.
Employee Experience: Fun Perks, Rewards and Recognition Programs!
Great Benefits Package: A generous 22 days of PTO available Medical, Dental, Vision, 401(k) + Matching, Life, accident, and disability insurance options, and referral bonuses!
About Aegis Healthcare Our approach to treating patients, our staff, and the community is rooted in our core values of Character, Experience & Trust. To ensure consistently seamless, high-quality care, we have developed a continuum of patient focused services including Mobile Primary Care, Home Health, Palliative, Hospice, Outpatient Therapy, DME, and Medical Transport. By integrating these services, we are able to serve the diverse needs of our patients, and support our mission to
"Enrich Every Life We Encounter from our employees to our patients and those who love and care for them."
Job Summary
As our Intake Patient Care Coordinator - Home Health Division, you'll be a behind-the-scenes powerhouse, ensuring Aegis patients receive excellent care from the moment of first contact. Your role is essential to Aegis Healthcare's smooth operations and our patient experience. You'll be the first touchpoint for referral sources, responsible for expertly handling phone calls to collect vital information, completing authorizations, and verifying insurance. Though this position is non-patient-facing, your meticulous work sets the stage for the personalized, quality care we pride ourselves on at Aegis. By upholding rigorous privacy standards, you'll help create an atmosphere of trust and compassion that our patients deeply value. If you're detail-oriented and thrive in a multitasking environment, this role offers a fulfilling opportunity to be an important part of our family-like, supportive work culture that people love.
Desired Skills & Qualifications
1-2 years medical office experience preferred
Ability to relate well to staff and other professionals
Service oriented mindset & Compassionate and caring attitude.
Effective verbal & written communication & time management skills
Valid Driver's License with proof of current insurance & reliable transportation.
Valid AZ Fingerprint Clearance Card
Current CPR Certification & Proof of Negative TB Test
Make a Difference with Aegis! If you're seeking a supportive environment that values your contributions, apply to join Aegis Healthcare today!
Aegis Celebrates Diversity and is committed to creating an inclusive environment for all employees, underscored by a Zero Tolerance policy for discrimination. Aegis Healthcare is an equal opportunity employer, welcoming applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
All Aegis Healthcare employees must be able to pass a criminal background check.
Patient Care Coordinator
Ambulatory care coordinator job in Chandler, AZ
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Monday through Friday
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$18-$21/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplyPatient Care Coordinator - Front Office
Ambulatory care coordinator job in Mesa, AZ
Join Our Team at Skin and Cancer Institute!
Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!
Why Join Us?
At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.
Summary of Position
Work Location: Mesa 2 gateway- 3035 S Ellsworth rd Mesa AZ 85212
The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times
What You'll Do:
Essential Duties & Key Responsibilities
Courteously check patients in and out according to our Customer Service standards.
Asking every patient for a google review.
Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours.
Verify primary and secondary insurance prior to scheduled visits in accordance with protocols.
Follow all HIPPA regulations, keep patient personal and financial information confidential.
Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients.
Document payment notes; balance and reconcile payments collected during your work shift.
Maintain and update provider schedules as needed within company guidelines.
Schedule and confirm patient appointments in accordance with protocols.
Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit.
Create / prepare superbills accurately and in a timely manner.
Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times.
Deescalate/resolve patient grievances with effective and kind communication.
Keep the front office and patient waiting areas neat and orderly to maintain our high standards.
Other duties are assigned to assist with the overall function of your location.
Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral
Ability to input the correct payor ID or name and address into EMA.
Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF)
Updating the PA log, ensure codes are entered correctly.
Closing tasks - end of day is accurate and uploaded to share drive.
Collecting cosmetic sales in lightspeed.
Maintain a clean and organized reception area and restroom facilities.
What We're Looking For:
Required Skills & Abilities
Strong customer service and interpersonal skills
Effective verbal and written communication skills
Knowledge of primary and secondary insurance types, billing, and documentation procedures
Proficiency in Microsoft Office and EMA software and Lightspeed
Ability to stay focused on tasks to be accomplished while working in dynamic situations
Ability to maintain HIPAA confidentiality and professionalism
Confidently and professionally ask for and process financial payments
Education & Experience
High school diploma or equivalent required.
1-2 years of experience in a medical office or customer service role preferred.
Familiarity with HIPAA regulations and healthcare operations.
Additional training or certification in medical office administration is preferre
EQUIPMENT & SOFTWARE OPERATION
The incumbent in this position may operate any/all of the following equipment:
Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth
What We Offer:
Competitive salary and benefits
Health, dental, vision, and ancillary insurance options
401K retirement savings
Paid time off
Professional development opportunities
Supportive and fair work environment
Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you!
#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
Easy ApplyRegistered Nurse - Transplant Coordinator Float, Supplemental - RN
Ambulatory care coordinator job in Phoenix, AZ
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.
Responsibilities
The Transplant Coordinator Nurse is accountable for the coordination of all aspects of care for the transplant patient population. Assesses and plans in collaboration with the patient, caregiver, and multidisciplinary healthcare team to meet needs across the care continuum. Assesses data reflective of the patient's status and appropriately interprets information relative to the patient's age-specific needs. Provides patient and family education on a consistent basis. Provides leadership through activities such as community involvement, committee work, and participation in quality improvement and research. The American Nurses Association (ANA) Nursing: Scope and Standards of Practice, the ANA Code of Ethics for Nurses, the United National Organ Standard's (UNOS), and the Foundation for the Accreditation of Cellular Therapy (FACT) guidelines provide the basis for practice.
This role is eligible for TN sponsorship.
Qualifications
Graduate of a baccalaureate Accreditation Commission for Education in Nursing (ACEN) or Commission on Collegiate Nursing Education (CCNE) accredited nursing program. Minimum 1 year of clinical RN experience required, 3 years preferred. Must be able to work flexible hours and adapt to unpredictable situations within the patient care setting. Demonstrated leadership ability and interpersonal effectiveness required. Ability to work both autonomously and in a team environment. Strong communication, critical thinking, problem solving, and computer skills required. Current RN license by applicable state requirements.
Arizona - Maintains Basic Life Support (BLS) competency. Positions that are not on campus may not require current Basic Life Support (BLS) competency as determined by the work area. Coordinators in Transplant must obtain either Certified Clinical Transplant Coordinator (CCTC) or Certified Clinical Transplant Nurse (CCTN) credential within three years of hire. Coordinators in Bone Marrow Transplant must obtain Adult or Pediatric Oncology Certification (OCN or CPHON), or Bone Marrow Transplant Certified Nurse (BMTCN) credential within three years of hire. Recertification must be maintained for the duration of the employee's tenure in the transplant position. Additional state licensure(s) and/or specialty certification/training as required by the work area.
Orientation will require working 32-40 hours per week for the first 3 months; 0800-1700; Monday-Friday. After orientation, supplemental is 2 days per week; 0800-1700; Monday-Friday. Position will float through all organs and phases of transplant.
On-site work only.
Exemption Status
Nonexempt
Compensation Detail
$42.71 - $64.11 / Hour
Benefits Eligible
No
Hours/Pay Period
0.0004
Schedule Details
DaysHours: 0800-1700; Monday-FridayOrientation will require working 32-40 hours per week for the first 3 months. After orientation, supplemental is 2 days per week; 0800-1700; Monday-Friday. Position will float through all organs and phases of transplant. On-site work only.
Weekend Schedule
No weekends, or nights No call
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Adisa Velic
Care Coordinator II
Ambulatory care coordinator job in Mesa, AZ
This individual will provide care coordination to youth and adult patients by supporting patients and families in navigating systems and advocating for their needs. The Care Coordinator will function as a trusted liaison between external departments and families. This individual is Peer/Family Certified, meaning they can personally identify with accessing supportive behavioral health services for themselves or for personal contacts. The Care Coordinator understands the value and challenges in navigating the systems of care available to our community. The Care Coordinator will manage up to a 100-person caseload and provide monthly outreach focusing on connecting patients to resources, facilitating wrap around care, and supporting patients in accessing appropriate services. Additionally, Care Coordinators will practice an integrated approach when managing cases that involves collaboration with a team of clinicians and providers as well as frequent staffings to ensure that total wellness is considered throughout treatment. As a managing clinician on the case, the Care Coordinator will also conduct annual assessments, screeners, Crisis Plan and Individual Service Plan updates to ensure that the patient and/or family's needs are captured within the identified goals and services that are provided. Care Coordinators will also facilitate CFTs and AFTs to ensure that patients and families are progressing toward their treatment goals.
Salary: $20.00/hour
Job Qualifications:
Behavioral Health Technician II (BHT II)
18 Years of age or older; and
Bachelor's or master's degree in behavioral health (B.H.) related field; or
Clinical Intern in bachelor's or master's degree behavioral health program in good standing; or
Bachelor's or master's degree in a non-BH related field AND 1 year of BH work experience; or
Associate degree AND 2 years of BH work experience; or
High School diploma and 4 years of experience in a healthcare setting (1 of the 4 years must be direct patient contact) **If applicant has less than four years and/or at least one year of direct care experience, Director approval will be required during hiring and credentialing process.
Must have the skills and knowledge necessary to provide the behavioral health services that the agency is authorized to provide and to meet the unique needs of consumer populations served by the agency, including children and meet requirements Behavioral Health Technician II (BHTII).
Strong verbal, written, and communications skills
Knowledge of Windows environment and/or Electronic Health Records Systems.
Ability to provide culturally sensitive services
Must have or be able to obtain a valid Fingerprint Clearance Card.
Must possess reliable transportation, valid driver's license, and proof of auto insurance.
Must maintain current BLS certification
TB Screening Record and PPD/QuantiFERON/Chest x-ray as applicable upon hire
Vaccinations/Titer's Test/Declination Form: Flu, Hep B, MMR, Tdap, Varicella
Benefits
401(k)
401(k) matching
Medical Insurance
Dental Insurance
Vision Insurance
Paid Life Insurance
Paid Disability Insurance
Paid time off
Employee assistance program
Employee discount
Professional development assistance
Referral program
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Valle del Sol is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals. If you require a reasonable accommodation to apply for a position or to participate in the interview process, please contact us at *********************.