Ambulatory care coordinator jobs in Grand Rapids, MI

Job Description Front Desk Coordinator - Kent City, MI Our small, patient-focused dental practice in Kent City, Michigan, is seeking a reliable and friendly Front Desk Coordinator to join our team. This position will be based at our Kent City location (we also have a location in Ravenna, MI, but this posting is for Kent City only). We are looking for a dependable, organized, and personable team member to manage front desk responsibilities, including scheduling and billing. This role is ideal for someone who enjoys staying busy, working directly with patients, and supporting a collaborative team environment. Schedule: Monday, Wednesday, Friday 7:45 AM - 5:30 PM (patient care hours 8:00 AM - 5:00 PM) Compensation & Benefits: $19-$25 per hour In-house dental benefits 401(k) Paid time off (PTO) Key Responsibilities: Welcome and check in patients as they arrive; assist with check-out and scheduling Answer incoming phone calls and provide helpful, professional support Manage dental insurance and billing, including: Submitting insurance claims, Following up on outstanding or denied claims, Monitoring and resolving accounts receivable Maintain a full and efficient schedule by following up on unscheduled treatment or missed appointments Assist teammates as needed to ensure smooth daily operations Preferred Skills & Experience: Bilingual in Spanish is a plus (not required) Experience with Curve Dental or similar practice management software (training provided) Strong attention to detail and excellent communication skills Ability to multitask in a fast-paced environment while maintaining a positive attitude Reliable, hardworking, and committed to supporting a strong work/life balance Work Culture & Schedule: Consistent days off on Tuesdays and Thursdays Additional time off during school breaks and holidays Supportive, family-friendly environment that values teamwork and flexibility Apply today to join our dedicated and welcoming dental team! Skills: General Practice Billing Claims/Appeals Insurance Scheduling Curve Eaglesoft Benefits: Dental 401k PTO Compensation: $19-$25/hour

Leisure Living - Cascade Trails Senior Living 1225 Spaulding Ave SE, Grand Rapids, MI 49546 High school diploma/GED is required. Care Coordinator Wages On-Demand allowing early access to your earned wages before payday Full Benefits and PTO for Full Time Employees Tuition Reimbursement Growth Opportunities Up to $19.50 an hour POSITION SUMMARY Responsible to provide and coordinate resident care to ensure quality care is delivered, as well as provide care team leadership ESSENTIAL FUNCTIONS Assure that residents are treated with kindness and respect Protect residents from accidents and injuries Be responsible for the safety of residents in the case of emergency Serve as go-to resource person for team members Participate with orientation and training for care team members Foster positive work environment and strong support for developing skills with other care team members Review, update and provide resident care as outlined in resident service plans Perform rounds with physicians and communicate new orders to staff and family members as required Assist with schedule coverage needs as necessary Answer resident call signals, as well as door and safety alarms promptly Administer/pass medications to residents according to physician orders and policies Review and process physician orders utilizing eMAR in conjunction with pharmacy support Assist with resident evaluations Conduct departmental reviews/audits. Provide results to Director of Resident Care Assure adequate medication and supply inventory for residents Observe and report non-emergent resident behavior and condition changes to Director of Resident Care Complete daily charting, documentation, and reporting as required Participate in or lead activities as planned by Life Enrichment. Assist and remind residents to participate in activities Follow and comply with infection control, safety, emergency and confidentiality policies and procedures Participate in the on-call rotation as assigned Promote positive relationships with residents, staff and visitors Remain awake and alert while on duty Perform any other duties as requested within the scope of responsibility and requirements of the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must work to demonstrate Leisure Living Management Values: Live and work each day with purpose Accept accountability and demonstrate responsibility Embrace lifelong learning Promote mutual respect Display transparency Appreciate diversity Practice forgiveness Be thankful SKILLS AND ABILITIES Education and Experience High school diploma/GED and successful completion of Care Specialist I and II curriculum within 90 days of hire and at least 6 months of recent experience as a Care Specialist or equivalent experience is required. Certificates and Licenses Must have CPR/First Aid certification or obtain within thirty (30) days of hire. Computer Skills Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software. Other Requirements Ability to multi-task, prioritize and work with minimal supervision Effective oral and written communication skills Professional telephone etiquette and customer service skills Superior communication and interpersonal skills Communicate in a respectful and professional manner with residents, families, co-workers and leadership staff at the community Developed organizational skills Ability to problem solve and demonstrate good judgement Team oriented self-starter with demonstrated ability to accept direction and work well with supervisor Promote teamwork by working with coworkers in a positive and cooperative manner Ability to maintain a high level of confidentiality PHYSICAL DEMANDS Stand Frequently Walk Frequently Sit Occasionally Reach outward Frequently Reach above shoulder Occasionally Climb Occasionally Squat or Kneel Occasionally Bend Frequently Twist Frequently Lift/Carry/Transfer 10 lbs. or less Frequently 11-20 lbs. Frequently 21-50 lbs. Occasionally 51-100 lbs. Occasionally with assistance Over 100 lbs. N/A Push/Pull 10 lbs. or less Frequently 11-20 lbs. Frequently 21-50 lbs. Occasionally 51-100 lbs. Occasionally Over 100 lbs. Occasionally Connecting Seniors, Families and Communities For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day. Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day. It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just does their job The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons. We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas. If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer Click on glassdoor to see our employee testimonials #LL1

If you have a passion for serving and are looking for the right place to build your career, Family Health Center is the place for you! Join us at Kalamazoo Community's only Federally Qualified Health Center (FQHC) where we are proud to serve all members of the community with quality healthcare, dignity and respect. WE SERVE. WE GROW. WE ACHIEVE. POSITION SUMMARY The Family Health Center is currently seeking positive, dedicated, well-organized and detail oriented Dental Care Coordinator to join our Dental Team. This is an amazing opportunity to work at Michigan's largest dental facility with state of the art technology. POSITION JOB DUTIES * Consults and communicates care objectives with dentists, specialists, dental laboratories and community resources to aid patient in achieving oral health goals. * Assesses the healthcare, education and psychosocial needs of the patient/family. * Identifies and maintains relationships with referral and community resources. * Collaborates with dentists, patients, and the healthcare team, as well as community resources. * Triages and resolves concerns for patients calling in. * Provides resources and support related to referral process, including management of pre-authorizations from insurance companies. * Works with dentist to determine an individualized plan of care with targeted interventions, monitors patient and family's response to plan of care and consults with clinical team if modifications may be needed. * Manages communication related to incoming and outgoing referrals. * Maintains required documentation for all case management activities. * Reviews current literature regarding engagement strategies, communication strategies and incorporates best practices into clinical setting. * Maintains records and enters information into database as required. * Collaborates with local emergency departments to reduce return visits to the ED for dental related conditions. Works with and manages our most MINIMUM REQUIREMENT * Minimum of five (5) years of experience in the dental field as a dental assistant. * Experience working in a dental front office and with dental insurance plans. * Positive attitude, highly adaptable, ability to work in a fast paced environment and ability to foster teamwork.

Job Description What's your purpose? Wonder how AdvisaCare fits with your career goals? Apply today and let's explore how we can support you in achieving your goals! Are YOU Looking to be on the other side of the spectrum and be that person that schedules great caregivers for our clients that need us and YOU? Are you proactive, comfortable with risk and quick to connect? Then we need YOU and YOU need us!! **Rewarding Opportunity for the Right Candidate with the heart and passion for helping families in need!** **Salaried position with excellent benefits** AdvisaCare is growing by leaps and bounds and is looking for a Home Care Scheduling Coordinator to work out of our Troy location! Requirements What you'll be doing as a Scheduling Coordinator: Answer and triage calls from caregivers, clients and prospects Manage client and caregiver schedules to ensure every shift is staffed Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship Maintain compliance with timely reporting systems/processes for accurate billing, payroll and care note submissions Assist with all aspects of office administration Ability to be on-call for after business hour calls and scheduling modifications Willing to work in field as needed- Must have Direct Patient Hands on Care experience As a Scheduling Coordinator, you will: Ensure each patient is getting the unique care that they need, and we know we can deliver Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare. Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them. Benefits About You: You are a disciplined individual who thrives working in a fast- paced environment both Independently and within a team under pressure. Driven to get things done and done right, you take responsibility for your results, are factual, and straightforward while motivating and coaching to build strong relationships. Always looking to grow and further develop your technical expertise, respect authority, and operate within established guidelines. Delightful to work with while working hard and having fun doing it!. Does this describe you? Then you may be a great fit for AdvisaCare!! We offer a competitive benefits package including healthcare benefits, PTO, paid Holidays and a 401 K Retirement Plan! Join the AdvisaCare family and let's make a difference together!

Empire Hearing & Audiology, part of AudioNova 763 Hoosick Road Troy, NY 12180 11573 NY-32 Suite 4A Greenville, NY 12083 Current pay: $18.00-21.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm Troy, NY: Monday, Tuesday, Thursday & Friday Greenville, NY: Wednesday What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC

Join Our Team as a Home Care Coordinator, Level 2! ✨ Why You'll Love Working Here: Career Growth & Development - Take your career to the next level with our tuition assistance programs and educational scholarships. Wellness Program & Reimbursement - Prioritize your health and well-being, reimbursed $120 a year! Competitive Benefits for Full-Time Team Members - Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire. Retirement Savings Plan - Secure your future with employer contributions. Daily Pay - Get paid when YOU want! Generous Paid Time Off (PTO) - Includes 6 Paid Holidays and 2 Floating Holidays. Team Member Referral Bonus Program - Earn $500 when you bring great people to our team! Mileage Reimbursement - Offered for work-related travel 🕒 Schedule: Full Time | 40 hours per week | Monday-Friday 8:00 am - 4:30 pm 🏢 Department: LifeCircles PACE | Holland, Mi 🎯 What You'll Do in This Role: As the Home Care Coordinator Level 2, you'll be a vital part of the interdisciplinary team, helping LifeCircles participants receive the in-home care and support they need to thrive. You will coordinate a variety of home care services-including personal care, homemaking, respite, and community living support as well as durable medical equipment and supplies. You'll ensure services are delivered efficiently, in line with established procedures, and always with participant well-being in mind. Your work will be guided by the interdisciplinary team and your supervisor to ensure every participant receives high-quality, person-centered care. Primary Responsibilities: Participant Needs Assessment & Care Planning Conduct initial and periodic home care assessments in partnership with the IDT. Develop individualized care plans that support participants' functional goals and home safety. Coordinate emergency care plans when needed. Home Care Services Coordination Arrange and monitor services to assist with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs). Coordinate respite care to support caregivers. Ensure timely provision of medical supplies such as incontinence products, wound care items, and feeding supplies. Provide medication reminders as prescribed. Therapy & Equipment Collaboration Partner with Physical and Occupational Therapists to ensure proper use of durable medical equipment (DME). Coordinate home exercise programs and support from home health aides as directed by therapy plans. Ongoing Monitoring & Home Visits Conduct regular in-home visits to evaluate care effectiveness, participant satisfaction, and caregiver burden. Adjust care plans as participant needs evolve. Communication & Interdisciplinary Collaboration Communicate regularly with the IDT regarding care plan progress, changes, and challenges. Ensure external providers and agencies clearly understand care plans and expectations. Participate in care coordination for complex cases to ensure participant-centered outcomes. Technology & Documentation Utilize electronic health records and organizational tools to document and coordinate services. Ensure compliance with internal policies, standards of care, and regulatory requirements. Maintain timely, accurate, and reflective documentation of care coordination activities. ✅ What You'll Need: Education: Associate's degree in a human service-related field. Transportation: Reliable transportation and a valid Michigan driver's license. CPR Certification: Current CPR certification (AHA), or willingness to obtain through LifeCircles PACE. Experience: At least 1 year of experience working with frail or elderly populations; 3+ years in a geriatric care setting preferred. Teamwork: Strong ability to collaborate effectively with an interdisciplinary team. Physical Requirement: Ability to lift up to 35 pounds independently to support participants as needed. Personal Qualities: Compassionate, organized, and detail-oriented, with a genuine passion for helping older adults remain safe and independent at home. Ready to Make an Impact? At Brio Living Services, we're looking for compassionate, dedicated individuals who are ready to contribute to a supportive and dynamic team. If this sounds like you, we'd love to have you join us! 📩 Apply today and let's build a healthier future together! ACCESSIBILITY SUPPORT Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at ************************* BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws. Req# 10182 BWNLNCIJ

Risk Management Coordinator Join our Risk Management team! Grace Health is seeking a detail-oriented Patient Safety and Risk Management coordinator to support our risk management and patient safety initiatives. This role plays a key part in monitoring safety events, ensuring regulatory compliance and coordinating safety efforts. Starting wage - $22.79+ with experience BENEFITS - Medical, vision, dental, life and disability insurance - 401K match - 8 paid holidays - Generous PTO accrual - Employee wellness program focusing on physical, mental, and financial wellness - No weekend shifts Key Responsibilities: Support Risk Management and Patient Safety programs Manage incident and safety reporting systems Analyze data to guide safety improvements Lead corrective actions and process improvement plans (PDSA) Deliver annual and ongoing safety training Stay current on healthcare regulations and compliance Conduct safety audits and rounding Assist with FTCA documentation and HRSA submissions Represent Grace Health in safety meetings Qualifications: High school diploma or GED required Degree or certification in healthcare risk management or patient safety preferred Experience in a healthcare setting is required Strong communication, organizational, and analytical skills Proficiency in Microsoft Office (Word, Excel, PowerPoint) Why Join Us? Be part of a mission-driven team improving healthcare quality and safety for our community.

Job Name: Patient Care Coordinator Peak Performance Physical Therapy Are you a compassionate, detail-oriented individual who enjoys helping others and wants to be part of a dynamic healthcare team? Join us at Peak Performance Physical Therapy, where we combine exceptional care with a positive, team-focused environment. This position blends front desk coordination with hands-on support as a Physical Therapy Technician - offering the opportunity to interact with patients, assist clinicians, and help keep our clinic running smoothly. Key Responsibilities Front Desk / Patient Care Coordination Greet patients with warmth and professionalism, ensuring a welcoming clinic experience. Schedule appointments and manage daily patient flow. Communicate with patients, families, and insurance providers regarding scheduling, authorizations, and paperwork. Maintain accurate patient records and assist with intake and documentation. Support billing processes and uphold HIPAA and confidentiality standards. Physical Therapy Technician Duties Assist physical therapists with treatment setup, patient preparation, and exercise supervision. Clean and prepare treatment areas and equipment between sessions. Guide patients through prescribed exercises under therapist direction, encouraging correct form and safety. Help monitor patient progress and provide feedback to the clinical team. Support clinic operations by ensuring equipment is organized and functioning properly. Qualifications Previous experience in healthcare, rehabilitation, or fitness preferred. Strong communication and interpersonal skills with a compassionate, team-oriented mindset. Comfortable multitasking in a fast-paced clinical environment. Basic understanding of anatomy, exercise, or therapy concepts is a plus (training provided). Knowledge of HIPAA compliance and patient confidentiality. Why Peak Performance? At Peak Performance Physical Therapy, we're more than a clinic - we're a community. We're dedicated to helping patients and employees reach their full potential. You'll find: A supportive and encouraging team culture Opportunities for training and advancement Competitive compensation and benefits A workplace that values compassion, integrity, and growth If you're ready to make a meaningful difference in the lives of others - both at the front desk and in the clinic - we'd love to hear from you! Apply today to join Peak Performance Physical Therapy and be part of a team committed to helping people move better, feel stronger, and live fuller lives.

Are you tired of working long hours? Does your current position grant opportunity for work life balance? Are you offered opportunity for growth? At Pinnacle GI Partners we do! We believe that our success starts with the happiness and satisfaction of our employees. If you are not happy on your current path or are simply looking to make a career change, Pinnacle GI Partners may be your next adventure. We are seeking Full-time Patient Care Coordinators for our East Lansing office. If you have the relevant medical office experience, we want to hear from you. Apply today and let's be partners in success! Primary duties and responsibilities Schedules GI procedures to be performed in a facility Manages and reviews providers' schedules Follows procedure for notifications of changes in the schedule such as cancellation and rescheduling Schedules Radiology and misc. testing for the dept. Establishes and follows tracking for testing scheduled Communicates effectively and professionally with patients, visitors, physicians, and co-workers. Providing prep answers for any procedures and or testing Comforts patients by anticipating patients' anxieties; answering patients' questions Qualifications Completion of High School or a GED program 1-3 years of customer service experience in a medical setting Patient appointment or procedure scheduling experience Must demonstrate a high competency level with general computer applications and functions The ability to multi-task and manage multiple priorities Must successfully pass a background check and a drug screening What we offer: A professional work environment where you can learn, enhance your skills and grow into new opportunities. Competitive pay rates Paid time off Paid holidays with bonus paid floating holidays Medical, Dental, Vision, Life & Disability benefits 401k retirement plan with company match We are a proud Equal Employment Opportunity Employer. Pinnacle GI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about our Providers and our company please visit ********************************** About Us Pinnacle GI Partners is a family of gastroenterology practices. We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Madison Heights, MI Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Easterseals MORC is hiring for an IDD Care Coordinator to help make a difference and become part of something bigger than yourself! that serves Oakland County. We are looking for Game Changers The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team. Benefits: Low-cost Dental/Health/Vision insurance Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption. Generous 401K retirement plan Paid leave options available Up to $125 bonus for taking 5 days off in a row. 10 paid holidays and 3 floating holidays Wellness Programs We are a PSLF (Public Service Loan Forgiveness) Employer. We provide bonuses and extra incentives to reward hard work & dedication. Mileage reimbursement in accordance with IRS rate. Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi. Student loan repayment options Pet Insurance Qualifications: Possess a Bachelor's degree from an accredited college or university with a major in a human services field, in accordance with the Medicaid Provider Manual Guidelines Possess a valid Michigan driver's license Duties and Responsibilities: Develop and monitor individual treatment and support plans, including accommodations for communication and choice. Coordinate "Person Centered Planning" process, evaluating progress, satisfaction, and safeguarding. Provide counseling, education, and guidance for empowerment, social skills, and relationship building. Train caregivers to meet needs and wishes Assist in accessing community services and natural supports. Help select health care providers and manage financial resources. Maintain contact with significant family members for input and service satisfaction. Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!

Burcham Hills is an upscale senior living retirement community located in the backyard of Michigan State University in East Lansing, MI. We currently have vacancy for a Care Coordinator to work a Full Time or Per Diem schedule. In this position a Care Coordinator will be responsible for providing and direct the day-to-day responsibilities of the assigned area as they relate to overall resident quality care. Perform resident observations and follow up, screenings and assessments, and supervision of care delivery. Oversee and supervise assigned staff. in addition to but not limited to the following duties: Oversee resident care services including following through with all care needs of the residents. Ensure overall compliance with medication passes, documentation, service plans, Resident Rights, HIPAA, Infection Control policies, etc. Assist in maintaining a cohesive caregiving team by coordinating the tasks and assignments assigned to Caregivers and Med Tech's, Ensure a safe work environment. Report abuse or other non-compliance immediately and appropriately. Ensure that open lines of communication are maintained with residents, family members, or other responsible parties regarding the care needs of the residents. Ensure that diagnostic tests and other monitoring activities are performed as ordered by the residents physicians. Provide resident care and administer medications as needed. Communicate immediately with relevant care team members and physicians regarding any noticeable changes in the residents. Ensure proper documentation of records and updated resident paperwork in order to comply with Home for the Aged rules. Respond to resident emergency needs in accordance with incident protocol guidelines. Make appropriate recommendations to the Resident Center Director of Nursing and other community departments regarding resident change in condition and/or placement. Ensure compliance with written policies and procedures that govern day-to-day functions of care giving services. If you like to smile, enjoy providing exceptional hospitality, and want to work in a fun and rewarding environment where you are positively affecting the lives of seniors, we want to hear from you! Qualifications: One (1) year clinical experience in an acute care, long term care, assisted living community or other related health care setting. Prefer supervisory experience in health care or a long-term care facility with skilled and support staff. Knowledge of dementia, particularly Alzheimer s type is helpful. Ability to work extended or flexible hours, as necessary. Ability to read, write, speak and comprehend written and oral instructions in English. Willingness to handle difficult situations involving residents. You must be able to work independently as well as a part of a highly productive team. PERKS OUTSIDE OF THE PAYCHECK: Senior advocacy Rewarding hospitality driven environment Growth opportunities Diverse culture Open door atmosphere Option to be paid daily Discounted employee meals Free parking Employee Assistance Program to all employees Eligible for benefits as of the 31st day of employment if Full Time Employee recognition programs Beautiful, resort-like campus on 38 acres Join an exceptional team! Many roles at Burcham Hills may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment. Drug-free workplace. EEO & E-verify employer. #sponsor

Our office, Lakeview Oral Surgery & Dental Implant Center - Chesterfield is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) Ability to work Monday-Thursday from 8:00am-5:00pm and Friday from 8:00am-4:00pm As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 1 year of proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range $14 - $18 USD Specialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

Job Description If you have a passion for serving and are looking for the right place to build your career, Family Health Center is the place for you! Join us at Kalamazoo Community's only Federally Qualified Health Center (FQHC) where we are proud to serve all members of the community with quality healthcare, dignity and respect. WE SERVE. WE GROW. WE ACHIEVE. POSITION SUMMARY The Family Health Center is currently seeking positive, dedicated, well-organized and detail oriented Dental Care Coordinator to join our Dental Team. This is an amazing opportunity to work at Michigan's largest dental facility with state of the art technology. POSITION JOB DUTIES Consults and communicates care objectives with dentists, specialists, dental laboratories and community resources to aid patient in achieving oral health goals. Assesses the healthcare, education and psychosocial needs of the patient/family. Identifies and maintains relationships with referral and community resources. Collaborates with dentists, patients, and the healthcare team, as well as community resources. Triages and resolves concerns for patients calling in. Provides resources and support related to referral process, including management of pre-authorizations from insurance companies. Works with dentist to determine an individualized plan of care with targeted interventions, monitors patient and family's response to plan of care and consults with clinical team if modifications may be needed. Manages communication related to incoming and outgoing referrals. Maintains required documentation for all case management activities. Reviews current literature regarding engagement strategies, communication strategies and incorporates best practices into clinical setting. Maintains records and enters information into database as required. Collaborates with local emergency departments to reduce return visits to the ED for dental related conditions. Works with and manages our most MINIMUM REQUIREMENT Minimum of five (5) years of experience in the dental field as a dental assistant. Experience working in a dental front office and with dental insurance plans. Positive attitude, highly adaptable, ability to work in a fast paced environment and ability to foster teamwork.

The Community Based Transitions of Care Coordinator - Duals Integrated Care is responsible for managing and coordinating care for dual-eligible beneficiaries that have experienced a transition of care, this position focuses on following the beneficiary through the admission through post-discharge life cycle to ensure a smooth transition between health settings and/or home. Essential Functions: Function as a liaison between healthcare providers, community resources, and dual-eligible beneficiaries to ensure seamless communication and care transitions. Contact beneficiary and admitting/discharging facility within the required timeframe when discovering a transition of care to coordinate care. Conduct comprehensive assessments to identify the physical, mental, and socials needs of dual-eligible individuals that have experienced hospitalization/transition of care, while considering that assessments may warrant an in-person visit based on the beneficiary's needs. Develop and implement individualized care plans based on unique needs of each transitioning member, considering their medical, social, and behavioral health requirements and relevant change in condition. Coordinate with hospital discharge planners, either telephonically or onsite at the facility, to ensure safe transitions from the inpatient setting. Ensure timely transfer of member's transition record/discharge instructions to provider. Complete medication review and reconciliation within the required timeframe for all discharges. Collaborate with interdisciplinary care team (ICT) to create holistic care plans that address medical and non-medical needs. In collaboration with the Primary Care Coordinator, assist members in accessing community resources, including housing, transportation, food assistance, and social services. Educate members about their transportation benefits to ensure transportation is not a barrier to completing their provider follow up visit within the required timeframe and assisting with arranging this as needed. Provide education to members and their families about managing chronic conditions, medication adherence, and preventive care. Promote health lifestyle choices and self-management strategies. Monitor member's health status and care plan adherence, adjusting the care plan as necessary. Follow up with members after an inpatient stay to ensure continuity of care and prevent readmissions. Work closely with primary care physicians, specialists, and other healthcare providers to coordinate care and share relevant information. Collaborate with healthcare team to discuss member progress and address barriers to care. Maintain accurate and up-to-date records of members interactions, care plans, and outcomes. Collect and analyze data to evaluate the effectiveness of care coordination efforts and identify areas of improvement. Advocate for the needs and preferences of dual-eligible beneficiaries within the healthcare system. Empower members to take an active role in their healthcare decisions. Evaluate member satisfaction through open communication and monitoring of concerns or issues. Travel as needed to conduct member, provider and community-based visits. Report abuse, neglect, or exploitation of older adults as a mandated reporter as required by State law. Adherence to NCQA and CMSA standards. Perform any other job related duties as requested. Education and Experience: Associates degree in Nursing from an accredited nursing program required or Bachelor's degree in healthcare or related field required Previous experience in nursing (i.e. discharge planning, case management, care coordination, and/or home/community health management experience) required Prior experience in care coordination, case management, or working with dual-eligible populations. preferred Medicaid and/or Medicare managed care experience preferred Competencies, Knowledge and Skills: Intermediate proficiency level with Microsoft Office, including Outlook, Word and Excel. Understanding of Medicare and Medicaid programs, as well community resources and services available to dual-eligible beneficiaries. Strong interpersonal and communication skills to effectively engage with members, families, and healthcare providers Ability to manage multiple cases and priorities while maintaining attention to detail. Adhere to code of ethics that aligns with professional practice. Awareness of and sensitivity to the diverse backgrounds and needs of the populations served Decision making and problem-solving skills. Licensure and Certification: Current unrestricted clinical license in state of practice as a Registered Nurse is required. Licensure may be required in multiple states as applicable based on State requirement of the work assigned. Case Management Certification preferred Must have valid driver's license, vehicle and verifiable insurance. Employment in this position is conditional pending successful clearance of a driver's license record check. If the driver's license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in this position will be terminated To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 - March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified. CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process. Working Conditions: This is a mobile position, meaning that regular travel to different work locations, including homes, offices or other public settings, is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time. Must reside in the same territory they are assigned to work in; exceptions may be considered, due to business need May be required to travel up to 50% of time to perform work duties. Required to use general office equipment, such as a telephone, photocopier, fax machine, and computer Flexible hours, including possible evenings and/or weekends as needed to serve the needs of our members Over 50% (Mobile) Routine travel required Compensation Range: $61,500.00 - $98,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-KG1

Who We Are: NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at **************** Job Details Position: Patient Care Coordinator Location: Saginaw, MI Hours: Full Time Hourly Pay Rate: Starting at $17/hr Pay Frequency: Weekly - Direct Deposit What We Offer You: Generous Compensation & Benefits Package Health, Dental & Vision Insurance Company-Paid Life Insurance 401(k) Savings Plan Paid Time Off: Vacation, Holiday, Sick Time Employee Assistance Program (EAP) Career Growth Opportunities Various Employee Perks and Rewards Guest Experience Ambassador Job Summary: The Patient Care Coordinator/Guest Experience Ambassador reports to the Director of Dining Services and is responsible for providing a best-in-class dining experience to the residents, colleagues, and guests we serve by ensuring all are provided with exemplary service. Essential Functions and Key Tasks: Cascade a spirit of Hospitality in all dealings with residents, colleagues and guests. Leads service of food or beverages to residents and prepares or serve specialty diets and dishes as required. Engages with residents toobtain desired orders for food or beverages while possessing the ability to fully articulate the daily menu offerings. Explain how various menu items are prepared, describing ingredients and cooking methods. Ensure residents are satisfied with all aspects of service. Communicate with direct supervisor on any customer service issues. Check residents diets, likes & dislikes to ensure that such requirements are satisfied. Assist with set-up/breakdown of all scheduled meal periods. Stock service areas with supplies such as coffee, food, tableware, and linens as needed. Perform cleaning duties as assigned, including but not limited to, sweeping and mopping floors, tidying up service station, clearing tables and taking out trash. May wash pots, pans, dishes, utensils, or other cooking equipment. May assist in supporting culinary staff at numerous stations as directed. Provide excellent customer service to include being attentive, approachable, greeting and thanking customers. May perform other duties and responsibilities as assigned. Work Environment: The Guest Experience Ambassador operates in a kitchen environment whereby employees may be exposed to and/or required to operate equipment, including but not limited to, an oven, stove, dishwasher, slicer, coffee machine, steamer, mixer and chef's knives. The team member is frequently exposed to heat, steam, fire and noise. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may be required to sit, reach, bend, kneel, stoop, climb, and push, pull & lift items weighing 40 pounds or less. Employee may be required to stand for long periods of time. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Required Education and Experience: • High school diploma or equivalent • Previous experience in food service • Previous customer service experience

Optimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Key Responsibilities The Behavioral Health Care Coordinator is responsible for processing all Behavioral Health Care referrals, scheduling Behavioral Health Care Managers (BHCM) weekly patient visits and IDG, assisting with the management if the Behavioral Health Care Registry and a resource for communication regarding any Behavioral Health Care need to patients, families, providers, and referral sources. Responsibilities are completed with limited supervision and may involve medical and social service activities and correspondence. This position requires initiative, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence, and a desire to work within a practice that centers around and with a geriatric population, with a special concentration on Behavioral Health and Wellness. In this role you will be responsible for: · Processes behavioral health patient referrals. Educates new patients and or designated decision-makers on program expectations and potential costs associated with the Behavioral Health Program · Obtains verbal consent to treat from the patient or designated decision maker. Verifies written consent is obtained and added to the patient chart · Schedules initial and follow-up visits for Behavioral Health Care Managers. Schedules, under the direction of the Behavioral Health Care Manager, all IDG sessions and telephonic or telehealth visits · Manages entries into the behavioral health care registry. Updates registry when needed to confirm accurate registry is being used at all times · Daily responsibility for communicating with patients and families, including answering program-specific calls, triaging patient needs, and communicating this information to the BHCM in a timely manner Required Qualifications · High School Graduate or GED equivalent. · Excellent verbal and written communication skills. · Must be able to communicate professionally with all levels of the organization. · Basic computer skills. · Ability to read maps with general knowledge of the demographic area. Desired Qualifications · Medical Assistant or Certified Nurse Aid Certification preferred · Prefer experience with the geriatric population with a concentration in behavioral health care. Location · Office Location: 801 Rosehill Road, Jackson, MI 49202 Hours · Office Hours: 8:00 am - 5:00 pm, Monday through Friday Background Screening Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Equal Opportunity Employer Optimal Care is an equal-opportunity employer.

Benefits: 401(k) Company parties Dental insurance Employee discounts Health insurance Dental Patient Coordinator (Dental Insurance/Dental Codes Knowledge Required With Experience) Job description: Job Summary We are seeking a dedicated, Friendly, and detail-oriented Patient Coordinator to join our awesome Dental team. The ideal candidate will play a crucial role in ensuring a smooth and efficient patient experience by managing administrative tasks, coordinating patient appointments, and maintaining medical records. This position requires strong customer service skills, knowledge of dental terminology and ADA Billing Codes. Responsibilities Greet patients warmly and assist them with check-in and check-out procedures. Schedule and confirm patient appointments, ensuring optimal use of clinic resources. Maintain accurate medical/dental records and ensure compliance with HIPAA regulations. Provide information to patients regarding their treatment plans, insurance coverage, and office policies. Handle incoming calls professionally, addressing patient inquiries and concerns with excellent phone etiquette. Assist in the management of office operations, including sending insurance priors, following up on them, and following up on unpaid insurance claims and accounts. Collaborate with healthcare providers to facilitate effective communication regarding patient care. Support billing processes by understanding dental coding and insurance claims as needed. Qualifications Proficiency in dental terminology is required. Familiarity with HIPAA regulations is essential for maintaining patient confidentiality. Previous experience of at least 1 year in a dental office as front desk, patient care coordinator, treatment care coordinator, or billing personnel is required. Strong customer service skills with the ability to communicate effectively with patients and staff. Excellent phone etiquette and interpersonal skills are necessary for this role. Ability to ensure highest quality customer service to our patients and getting them the care they need while appropriately balancing the revenue management of the practice is a must Ability to work collaboratively in a fast-paced clinic environment while maintaining attention to detail. If you are passionate about applying your skills to provide exceptional patient care and possess the necessary qualifications, we encourage you to apply for this rewarding and fulfilling opportunity as a Patient Coordinator with us!!!!! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): What is your preferred pay rate? Experience: Dental receptionist: 1 year (Required) Language: Spanish Fluently (Preferred) Work Location: In person

Job Type: Full Time on call one weekend a month Hourly range $28.00- $30.00 - Clinical Care Coordinator Assure that all aspects of the resident's personal care and service plan is implemented while assuring that the resident is treated with dignity and respect, assisting each resident to be as independent and self-sufficient as possible. Qualifications for Clinical Care Coordinator Licensed Practical Nurse in the state of Michigan preferred; Proof of training in TB testing; Proof of training and competency in medication administration; Must be able to physically and mentally perform essential functions of this position. Ability to communicate effectively in English. Must be able to communicate with a variety of personality types. Able to effectively supervise and support staff in providing direct service to residents; communicate with family members, physicians, labs, pharmacy, and ancillary personnel. Must demonstrate compassion towards residents. Must be able to pass the state mandated criminal background screening and random drug testing. CPR Certified. Essential Functions of the Clinical Care Coordinator Complete 30 day and 90-day assessments. Schedule Care Conferences for RSC. Monitor Incident reports and assure all steps are completed thoroughly. Maintain file of resident Flu, COVID, and RSV vaccines. Assist RSC with resident record audits in ECP. New move-ins: Request medical records from pcp/hospital/long-term care. Set up new resident files, assure all required documentation is in the file. Assure all documents are scanned into resident files. Maintain Outside Provider access to ECP as appropriate - adding and deleting users as needed. HIPAA compliance - assuring safe-keeping of resident records and documents - inform Administrator of any concerns. Monitor Chrome Book and Tablet function and inventory - communicate with HPM-IT specialist as needed. Maintain stock of forms and supplies for Resident Support Department as directed by the RSC. Coordinate completion of MI Choice task sheets, timely submission for billing. Coordinate documentation for Long Term Care Insurance Reimbursement as needed. Schedule outside services: podiatrist, mobile dental, etc. Coordinate their on-site visit with Med Techs and Shift Supervisors Schedule employee reviews and attendance counseling for RSC. Assist Shift Supervisors with call-off management as needed. Assist Resource Manager with filling open shifts, as needed. Coordinate Training schedules with Resource Manager as directed. Exercise initiative to expand knowledge, understanding and skills needed to excel. Assist to maintain compliance with licensing documentation requirements. Initiate process for new medication orders daily and review any orders that were processed to ensure all new orders were processed completely. Review and verify daily narcotic substance counts. Monitor ALL lab orders to ensure they are properly scheduled and implemented. Follow-up with results and appropriate communication. Monitor Coumadin logs for completion. Spot check med-tech charting according to episodic charting log. Track and administer resident chest x-rays, tb skin tests, tb questionnaire and IM injections. Perform quarterly med pass reviews with ALL Med Techs. Complete weekly PUSH tools for pressure ulcers and sent to RSC and Corporate office weekly. Assist with Shift Supervisor, Med Tech, and RSA training/ in-services as directed. Investigate all med errors and forward the proper documentation to RSC. Perform med cart audits at least monthly; more frequently if needed. Review pharmacy delivery logs and follow through as necessary. Review all notifications to physicians PRIOR to being faxed. Check med rooms, and med refrigerators for cleanliness and outdated medications. Assure all resident medications are available for administration. Complete Med Tech performance reviews as needed (90 day and annually). Monitor Licensed Health Care Professional's book and create a list of residents that need to be seen and give to oncoming Shift Supervisor. Review monthly summaries, vital signs, and weights. Communicate with Licensed Health Care Professionals regarding resident condition, medications, ---treatments, etc. as needed to assure residents health needs are met. Assist RSC with monthly Quality Assurance checklists. Complete staff coaching as needed and report concerns to RSC. Assure all Med Tech staff chart the delivery of medications to the residents. On-Call duties minimum of one weekend/month for Resident Services Coordinator. Participates in Manager on Duty rotation as directed by Administrator. Participates in quarterly Infection Prevention and Control meetings. Participates in weekly IMQRP meetings. General Responsibilities of the Clinical Care Coordinator/Shift Supervisor Be a good will ambassador for this living center Comply with Life Safety policies and periodic “drills” Documentation as required Ø Participate in training opportunities Report safety and health hazards to the RSC Ø Comply with rules and regulations governing Homes for the Aged Work cooperatively with others on the same shift and across shifts Report to work as scheduled Respond to resident requests for assistance, including call lights Physical and Mental Requirements Able to lift 50# Able to stand, bend, twist, turn, stoop, squat, sit, kneel, pull, push, and walk long distances on hard surfaces, for extended periods of time. Ability to assist residents in showers, toileting, transferring, and all aspects of personal care. Ability to communicate verbally and in writing with residents, co-workers, and supervisors. Ability to comprehend written and verbal instructions. Emotional stability to appropriately handle resident care needs, including chronic illness, challenging behaviors, dementia-related issues, and death of residents Reports to: Resident Services Coordinator Residents and duties will be assigned to each Clinical Care Coordinator by the Resident Services Coordinator based on the needs of the living center and number of Clinical Care Coordinators employed by the living center. This is subject to change as the needs of the living center changes. Compensation and Benefits: Hourly wage and benefits as stated in the Employee Handbook. Eligible for 2% increase after 90 days of employment, and merit increase annually based on supervisor's written evaluation of performance. #INDGP