Ambulatory care coordinator jobs in Green Bay, WI

Job Description Maintains the integrity of the Wraparound Milwaukee-Children's Mental Health Services by enhancing children and families' ability to meet life's challenges and foster resiliency. The purpose of this program is to help the family manage conflicts with youth experiencing mental health challenges and prevent out-of-home placement. Care Coordinators help develop skills for independence, leadership, and confidence as well as empower individuals to take ownership of their lives and achieve their goals. ESSENTIAL FUNCTIONS: Assess needs of children and families by maintaining assigned caseload Assists families in crisis planning to ensure they have the support as needed during challenging situations. Advocates for services for the child and family by representing child's best interest in court, school, and community. Identifies and utilizes local community resources for clients and their families. Coordinates with intra-agency and inter-agency resources the delivery of services and treatment planning. Provides written documentation to include provider notes, the completion of crisis plans, and updated Plan of Cares. Participates in ongoing communication and collaboration with families and team members and other involved parties. Represents agency professionally at court, school, medical, and other community resources. Prepares all documentation according to required time frames. Assists with crisis intervention and response which includes rotating after hours crisis phone as assigned. Adheres to both St. Charles Youth & Family Services policies and procedures and Wraparound Milwaukee -Children's Mental Health Services policies and procedures. Supports the goals of the agency and program mission/vision. Other duties as assigned. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Bachelor's degree in Education, Human services, or a related field required. Master's degree preferred. One year of experience working in a setting providing mental health services is required. Related volunteer work will be considered. Knowledge base of adolescent and family issues and dynamics. Ability to conduct and coordinate individual, family and group therapy sessions utilizing home, community, and institution based resources/techniques/strategies and interventions for the delivery of home based family services. Ability to prepare formal reports. Ability to display cultural competence and sensitivity to the populations we service by responding respectfully and effectively to people of all cultures, socioeconomic characteristics, languages, classes, races, ethnic backgrounds, religions, and other diversity factors. Valid Wisconsin driver's license and personal liability insurance. Ability to accurately perform record keeping and documentation entries. Ability to use personal and agency vehicles for work related duties according to the agency's insurance liability standards. WORKING CONDITIONS: General office environment/multiple locations to include community sites and client's homes. Travel approximately 70%, including transportation of youth, using Agency's vehicle(s). Rotation of on-call responsibilities. In accordance with the Americans with Disabilities Act, the above is intended to summarize the essential functions of and requirements for the performance of this job. It is not meant to be an exhaustive list of miscellaneous duties and responsibilities that may be requested in the performance of this position. St. Charles Youth & Family Services, Inc. is an Affirmative Action/Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: Care Coordinator Location: Appleton, WI At ADVENT, our Care Coordinators are the heart of the patient experience - connecting patients, providers, and teams to deliver care that's both seamless and compassionate. This role blends empathy with action, balancing communication, problem-solving, and precision. Care Coordinators are experts in guiding patients through their treatment journey, helping them understand their options, navigate insurance, and experience ADVENT's unique approach to better breathing and better living. Great position for someone with experience working in a similar position in dermatology, plastic surgery, optical, chiropractic, wellness, weight loss clinic or spa environment. What You'll Do: Serve as the primary point of contact for patients and families, building trust and rapport, demonstrating empathy, and providing education to support the treatment plan as directed by the clinic's MD. Identify and resolve care barriers, confidently addressing patient questions, concerns, or objections, and guiding patients toward successful completion of their care journey. Balance compassion with efficiency, ensuring patients feel supported without impacting clinic workflow. Advocate for patients on financial matters, including insurance coverage, estimates/deposits, authorization status, out-of-pocket costs, and pre/post-operative instructions. Own the patient journey end-to-end, using strong listening, communication, influencing, and problem-solving skills to keep patients motivated and focused on treatment outcomes. Coordinate scheduling, follow-ups, procedures, and documentation, partnering with staff and surgeons to ensure accurate and timely completion of care. Monitor patient adherence to care plans, identify gaps in treatment, and proactively engage patients using ADVENT's value proposition and outcomes. Confidently discuss costs and payments, providing guidance and recommending next steps in the patient journey with a value-driven approach. What You Bring: Proven success in customer engagement within a sales-driven or care coordination environment (inside sales experience preferred) Bachelor's degree in healthcare, social work, or related field - or equivalent experience Skilled in managing insurance, benefits, and cost-of-care discussions with patients Strong influencer with a passion for guiding patients toward their goals and treatment outcomes Proficient in medical terminology and comfortable collaborating with providers Highly organized with exceptional attention to detail and accuracy Excellent time management; able to work independently, anticipate needs, and plan proactively Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) Willingness to support at other nearby clinics as needed Why Choose ADVENT: 16+ days PTO (prorated first year) + paid holidays Health, dental, and vision coverage with employer-paid HRA 401k match & life insurance Regular business hours - no nights or weekends A culture that values solutions and encourages growth Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself! This is a full time 32-40 hr/week flex position Explore more at: ADVENT Careers Website Salary Description $20.66 - $25.82 per hour

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Title: Patient Care Coordinator - Genetics Cost Center: 301351110 Mfld-Genetics Scheduled Weekly Hours: 40 Employee Type: Regular Work Shift: Mon-Fri; day shifts (United States of America) Job Description: JOB SUMMARY The Patient Care Coordinator completes patient care and Appointment Coordinator functions in addition to assisting a designated area with setting goals and ensuring best practice. This individual may assist with referral dispositions to ensure provider referrals are handled appropriately. The Patient Care Coordinator will provide day-to-day coordination of a specific area to ensure efficiency and effectiveness of the operational functions of the area. JOB QUALIFICATIONS EDUCATION For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation. Minimum Required: Successful completion of post-secondary courses in Medical Terminology, Anatomy & Physiology, and Pharmacology. Preferred/Optional: Diploma or Associate degree as a Medical Assistant or Diploma as a Health Unit Coordinator. EXPERIENCE Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency. Preferred/Optional: Experience with customer service. Experience as a Medical Assistant, Appointment Coordinator, or Health Unit Coordinator. CERTIFICATIONS/LICENSES The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position. Minimum Required: None Preferred/Optional: Medical Assistant Certification (CMA) awarded by the American Association of Medical Assistants (AAMA); or Registered Medical Assistant (RMA) awarded by the American Medical Technologists (AMT); or Medical Assistant certified (NCMA) awarded by the National Center for Competency Testing (NCCT) recognition will be grandfathered for staff hired prior to 2/15/07, provided certification was obtained by 10/1/07. Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first. Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System's Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program. Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Job Description Front Desk Coordinator - Kent City, MI Our small, patient-focused dental practice in Kent City, Michigan, is seeking a reliable and friendly Front Desk Coordinator to join our team. This position will be based at our Kent City location (we also have a location in Ravenna, MI, but this posting is for Kent City only). We are looking for a dependable, organized, and personable team member to manage front desk responsibilities, including scheduling and billing. This role is ideal for someone who enjoys staying busy, working directly with patients, and supporting a collaborative team environment. Schedule: Monday, Wednesday, Friday 7:45 AM - 5:30 PM (patient care hours 8:00 AM - 5:00 PM) Compensation & Benefits: $19-$25 per hour In-house dental benefits 401(k) Paid time off (PTO) Key Responsibilities: Welcome and check in patients as they arrive; assist with check-out and scheduling Answer incoming phone calls and provide helpful, professional support Manage dental insurance and billing, including: Submitting insurance claims, Following up on outstanding or denied claims, Monitoring and resolving accounts receivable Maintain a full and efficient schedule by following up on unscheduled treatment or missed appointments Assist teammates as needed to ensure smooth daily operations Preferred Skills & Experience: Bilingual in Spanish is a plus (not required) Experience with Curve Dental or similar practice management software (training provided) Strong attention to detail and excellent communication skills Ability to multitask in a fast-paced environment while maintaining a positive attitude Reliable, hardworking, and committed to supporting a strong work/life balance Work Culture & Schedule: Consistent days off on Tuesdays and Thursdays Additional time off during school breaks and holidays Supportive, family-friendly environment that values teamwork and flexibility Apply today to join our dedicated and welcoming dental team! Skills: General Practice Billing Claims/Appeals Insurance Scheduling Curve Eaglesoft Benefits: Dental 401k PTO Compensation: $19-$25/hour

**_What Revenue Cycle Management (RCM) contributes to Cardinal Health_** Practice Operations Management oversees the business and administrative operations of a medical practice. Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient's account balance is zero. Directly supporting cCare, the largest private oncology practice in California, our experienced revenue cycle management specialists simplify and optimize the practice's revenue cycle, from prior authorization through billing and collections. Job Purpose: The Patient AR Specialist is responsible for managing and resolving outstanding patient balances, ensuring the accuracy of accounts and supporting overall revenue cycle process. This includes, billing follow up, collections, payment posting, denial resolution, and responding to patient inquiries in a professional and timely manner. **_Responsibilities:_** + Review aging reports and work patient accounts to ensure timely resolution and reimbursement. + Contact patients regarding past due balance and/or billing questions and set up payment arrangements if needed. + Analyze claims, process payments and complete adjustments + Analyze explanation of benefits (EOBs) and remittance advice to determine the reason for patient responsibility. + Document all activities in the billing system according to departmental procedures. + Liaise with third party vendors supporting any patient billing and collections processes + Collaborate with billing, coding, posting and front office teams to resolve account issues + Ensure compliance with HIPAA and all relevant federal/state payor regulations. + Flag trends or recurring issues for team Supervisor or Manager. + Meet daily/weekly productivity goals (e.g., number of claims worked, follow-ups completed). + Assist with special projects, audits, or other duties as assigned. **_Qualifications_** + 2-3 years' experience working in health insurance accounts receivable preferred. + Strong knowledge of insurance claim processing and denial management preferred. + Familiarity with Medicare, Medicaid, commercial insurance plans, and managed care preferred. + Proficiency in billing software (e.g. Athena, G4 Centricity, etc.) and Microsoft Office Suite. + Excellent verbal and written communication skills. + Ability to work independently and manage time effectively. + Detail-oriented with strong analytical and problem-solving skills + Knowledge of basic medical terminology + Experience with 3rd party vendor management **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $17.90 - $26.80 Hourly USD **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close: 1/10/26** if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

The Care Coordinator is responsible for providing outreach and service coordination to patients diagnosed with substance use disorders. This role functions as part of a recovery-oriented system of care and works collaboratively with patients, families or caregivers, healthcare providers, and community resources to support the patient's recovery journey. The Care Coordinator serves as a key partner in developing and implementing individualized care plans, ensuring services are coordinated effectively, and with sensitivity to each patient's needs. This position requires strong interpersonal and organizational skills, as well as the ability to navigate complex systems of care while maintaining a high level of professionalism, compassion, and confidentiality. ESSENTIAL JOB FUNCTIONS Serves as the primary contact, advocate, and informational resource for patients, providers, family/caregivers, and community partners to ensure coordination of care across systems and services. Completes assessments to identify unmet health and social needs necessary for developing individualized care plans. Develops individualized care plans in collaboration with patients, families/caregivers, and providers to address behavioral, psychosocial, environmental, legal, and financial needs. Discusses treatment options and available resources with patients, families, and care teams; initiates referrals to ensure connection with appropriate services. Facilitates patient access to medical and community-based services that support identified treatment goals. Provides emotional support and assists patients and families in developing coping strategies to promote recovery and well-being. Facilitates multidisciplinary team meetings and communicates with family, friends, and agencies, as authorized, to support care planning. Monitors patient progress, supports adherence to care plans, coordinates necessary changes, and evaluates care plan effectiveness. Establishes processes that allow patients and families/caregivers to request desired levels of care coordination support. Educate patients and families/caregivers about community resources and key issues critical to supporting recovery. Coordinates and attends meetings with patients, families/caregivers, care teams, payers, and community resources to promote treatment success. Documents relevant medical, psychosocial, and environmental information, along with services provided, to track outcomes and support effective practice. Participate in meetings, conferences, and educational seminars to maintain or enhance knowledge and professional standards. Travels as required to attend meetings, support patients, and fulfill departmental responsibilities. Maintains strict adherence to scheduled work hours with regular and reliable attendance. Performs other duties as assigned. EDUCATION AND EXPERIENCE High school diploma or equivalent required Personal and/or professional knowledge of substance use disorders and integrated service delivery systems. Experience with communication, facilitation, and organizational skills, with the ability to multi-task in a fast-paced environment required. Must be proficient in the use of personal computers and have working knowledge of word processing software. Preferred bachelor's degree in human services or social services preferred. CERTIFICATIONS / LICENSES Valid Wisconsin Driver's License required with an acceptable motor vehicle record (MVR), per FHC guidelines. Equal Employment Opportunity

Job Description What's your purpose? Wonder how AdvisaCare fits with your career goals? Apply today and let's explore how we can support you in achieving your goals! Are YOU Looking to be on the other side of the spectrum and be that person that schedules great caregivers for our clients that need us and YOU? Are you proactive, comfortable with risk and quick to connect? Then we need YOU and YOU need us!! **Rewarding Opportunity for the Right Candidate with the heart and passion for helping families in need!** **Salaried position with excellent benefits** AdvisaCare is growing by leaps and bounds and is looking for a Home Care Scheduling Coordinator to work out of our Troy location! Requirements What you'll be doing as a Scheduling Coordinator: Answer and triage calls from caregivers, clients and prospects Manage client and caregiver schedules to ensure every shift is staffed Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship Maintain compliance with timely reporting systems/processes for accurate billing, payroll and care note submissions Assist with all aspects of office administration Ability to be on-call for after business hour calls and scheduling modifications Willing to work in field as needed- Must have Direct Patient Hands on Care experience As a Scheduling Coordinator, you will: Ensure each patient is getting the unique care that they need, and we know we can deliver Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare. Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them. Benefits About You: You are a disciplined individual who thrives working in a fast- paced environment both Independently and within a team under pressure. Driven to get things done and done right, you take responsibility for your results, are factual, and straightforward while motivating and coaching to build strong relationships. Always looking to grow and further develop your technical expertise, respect authority, and operate within established guidelines. Delightful to work with while working hard and having fun doing it!. Does this describe you? Then you may be a great fit for AdvisaCare!! We offer a competitive benefits package including healthcare benefits, PTO, paid Holidays and a 401 K Retirement Plan! Join the AdvisaCare family and let's make a difference together!

Job DescriptionDescription: The Care Coordinator is accountable for leading, managing, and creating accountability for direct reports, scheduling, and Angel Care Consultations. The Care Coordinator reports to their Care Manager. CLASSIFICATION: Exempt DIRECT REPORTS: Angel Support Professionals ACCOUNTABILITIES: Lead & Support Your Team Provide LMA (Lead, Manage & Accountability) to Angel Support Professionals. Give clear direction, set expectations, and ensure your team has the tools they need. Hold quarterly 1:1s and support recognition, coaching, and team development. Cover direct report responsibilities during absences or vacancies. Scheduling & Staffing Build and maintain consistent caregiver schedules for new and existing clients. Fill call-offs, track caregiver return-to-work timelines, and communicate with HR when needed. Schedule start-of-care, caregiver introductions, shadows, and time-off requests. Communicate schedule changes promptly to all parties. Angel Care Consultations (ACC) & Client Intake Manage incoming leads and referral sources (including Visiting Angels portal). Complete detailed Angel Care Consultations, including client history, safety reviews, preferences, care needs, and service expectations. Collect and explain all start-of-care paperwork. Ensure all client/lead information is accurately entered into AxisCare. Coordinate smooth and timely start-of-care transitions. General Office & Support Responsibilities Answer phones, texts, greet visitors, and provide excellent customer service. Document interactions in AxisCare and use Office 365 tools. Assist with printing, scanning, faxing, and other daily office tasks. Participate in the on-call rotation: 4 weeknight shifts/month (4pm-8am next business day) 1 weekend shift/month (Fri 2pm-Mon 8am) Uphold our Angel Care Service Guarantee. Why Join Visiting Angels? Supportive, mission-driven culture Training in EOS leadership tools Opportunities for growth and development Meaningful work that impacts seniors and their families A team that values professionalism, excellence, and compassion Requirements: Qualifications Minimum age 18 High school diploma required; 2+ years of office experience preferred (home care/private duty experience strongly preferred) Proficiency in Microsoft Office and scheduling software Ability to work independently, prioritize, and meet deadlines Strong communication skills-clear, diplomatic, and professional Compassionate attitude and dedication to client service excellence Ability to maintain professionalism, flexibility, and composure Conflict-resolution and problem-solving skills Must be able to lawfully work in the U.S. Must maintain required TB testing, background screenings, and health assessments Physical Requirements Ability to sit, stand, bend, reach, walk, and lift up to 50 lbs Ability to work around individuals with altered states of mind or behavioral challenges Ability to operate office equipment and communicate clearly in person, by phone, and in writing

The Client Care Coordinator for the Central City Health (CCH) Supportive Housing Program plays a key role within the Housing Department by coordinating housing and behavioral health service connections for individuals enrolled in supportive housing programs. This position is responsible for facilitating client intakes, conducting eligibility screenings and psychosocial assessments, entering and maintaining accurate data in both the HMIS and EHR systems, and ensuring engagement with services aligned to members' needs. The Client Care Coordinator also provides field-based support at Project-Based Voucher (PBV) housing sites and contributes to care coordination, compliance, and grant-related documentation responsible for the accurate and timely completion of all initial certifications, annual recertifications, interim recertifications, and unit transfers in accordance with U.S. Department of Housing and Urban Development (HUD) regulations and program guidelines. This position plays a critical role in ensuring housing assistance is administered fairly, accurately, and in compliance with federal and organizational standards. Who We Are: Central City Health (CCH) has been serving the under-housed and at-risk population in metro Detroit since 1972, by providing integrated healthcare services. Our services include primary and pediatric care, dental care, behavioral and SUD care, supportive housing, and community re-entry services, to name a few. In 2024, our President/CEO, Dr. Kimberly Farrow-Felton received the esteemed Healthcare Hero Award from Crain's Detroit Business honoring her exceptional contributions to the health and well-being of our community. Our Mission: To achieve wellness in the community by providing an array of primary and behavioral health care, housing, and substance abuse services with dignity and respect. Our Core Values: CCH is guided by a set of values in fulfilling our mission. Some of our values include: * An environment that supports health and recovery. * Person centered principles in the delivery of care. * An environment characterized by cultural sensitivity, integrity, teamwork and trust. * A commitment to service excellence and continuous quality improvement. * Persons served take both an active part in their treatment and the organization. * An atmosphere of welcoming and accessibility to people seeking our services that assures "no wrong door." You Get: * 14 Paid Holidays Annually. * 18 PTO Days (less than 1 Year; 27 Days on 1st Year Anniversary). * Benefit Coverage after 30 Days: Medical/Dental/Vision/Short-term Disability. * Company-Paid Life Insurance. * Retirement Savings 403(b). * Tuition Reimbursement. * Continuing Education Allowance. Job Summary: The Housing Client Care Coordinator for the Central City Health (CCH) Supportive Housing Program plays a key role within the Housing Department by coordinating housing and behavioral health service connections for individuals enrolled in supportive housing programs. This position is responsible for facilitating client intakes, conducting eligibility screenings and psychosocial assessments, entering and maintaining accurate data in both the HMIS and EHR systems, and ensuring engagement with services aligned to members' needs. The Client Care Coordinator also provides field-based support at Project-Based Voucher (PBV) housing sites and contributes to care coordination, compliance, and grant-related documentation responsible for the accurate and timely completion of all initial certifications, annual recertifications, interim recertifications, and unit transfers in accordance with U.S. Department of Housing and Urban Development (HUD) regulations and program guidelines. This position plays a critical role in ensuring housing assistance is administered fairly, accurately, and in compliance with federal and organizational standards. Responsibilities: * Conduct initial screenings and psychosocial assessments to determine eligibility. * Facilitate enrollment and documentation processes. * Provide field-based support and clinical case management. * Assist clients in navigating systems of care and accessing services. * Maintain regular contact with clients through in-person and remote check-ins. * Complete and update client records in HMIS and EHR systems. * Document all clinical and case management interactions. * Track service connections, eligibility documents, and follow-ups. * Serve as a point of contact at PBV housing sites. * Conduct regular visits to housing sites. Education & Experience: * Master's degree in social work (MSW) is required. * Must hold current Michigan LMSW licensure. * Current Michigan Chauffeur's Driver's License required. * 2 years of experience in housing services and behavioral health. * Basic Life Support (BLS) certification required. * Familiarity with HMIS (Homeless Management Information System). * Familiarity with Electronic Health Records (EHR) preferred. * Strong knowledge of behavioral health services, and community resources. * Excellent communication, organizational, and documentation skills. * Ability to work independently in the field and as part of a multidisciplinary team. * Must have a valid driver's license and reliable transportation. * Ability to work independently, maintain confidentiality. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook). "This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted, and modified at any time by the organization. CCH is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law. At CCH the health and safety of our employees is our top priority. Vaccination has been proven to play a critical role in combating COVID-19. As a result, CCH prefers that employees are fully vaccinated against COVID-19; however, it is not required." If you are interested, please email your resume to **************************

Risk Management Coordinator Join our Risk Management team! Grace Health is seeking a detail-oriented Patient Safety and Risk Management coordinator to support our risk management and patient safety initiatives. This role plays a key part in monitoring safety events, ensuring regulatory compliance and coordinating safety efforts. Starting wage - $22.79+ with experience BENEFITS - Medical, vision, dental, life and disability insurance - 401K match - 8 paid holidays - Generous PTO accrual - Employee wellness program focusing on physical, mental, and financial wellness - No weekend shifts Key Responsibilities: Support Risk Management and Patient Safety programs Manage incident and safety reporting systems Analyze data to guide safety improvements Lead corrective actions and process improvement plans (PDSA) Deliver annual and ongoing safety training Stay current on healthcare regulations and compliance Conduct safety audits and rounding Assist with FTCA documentation and HRSA submissions Represent Grace Health in safety meetings Qualifications: High school diploma or GED required Degree or certification in healthcare risk management or patient safety preferred Experience in a healthcare setting is required Strong communication, organizational, and analytical skills Proficiency in Microsoft Office (Word, Excel, PowerPoint) Why Join Us? Be part of a mission-driven team improving healthcare quality and safety for our community.

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Madison Heights, MI Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Easterseals MORC is hiring for an IDD Care Coordinator to help make a difference and become part of something bigger than yourself! that serves Oakland County. We are looking for Game Changers The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team. Benefits: Low-cost Dental/Health/Vision insurance Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption. Generous 401K retirement plan Paid leave options available Up to $125 bonus for taking 5 days off in a row. 10 paid holidays and 3 floating holidays Wellness Programs We are a PSLF (Public Service Loan Forgiveness) Employer. We provide bonuses and extra incentives to reward hard work & dedication. Mileage reimbursement in accordance with IRS rate. Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi. Student loan repayment options Pet Insurance Qualifications: Possess a Bachelor's degree from an accredited college or university with a major in a human services field, in accordance with the Medicaid Provider Manual Guidelines Possess a valid Michigan driver's license Duties and Responsibilities: Develop and monitor individual treatment and support plans, including accommodations for communication and choice. Coordinate "Person Centered Planning" process, evaluating progress, satisfaction, and safeguarding. Provide counseling, education, and guidance for empowerment, social skills, and relationship building. Train caregivers to meet needs and wishes Assist in accessing community services and natural supports. Help select health care providers and manage financial resources. Maintain contact with significant family members for input and service satisfaction. Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!

Burcham Hills is an upscale senior living retirement community located in the backyard of Michigan State University in East Lansing, MI. We currently have vacancy for a Care Coordinator to work a Full Time or Per Diem schedule. In this position a Care Coordinator will be responsible for providing and direct the day-to-day responsibilities of the assigned area as they relate to overall resident quality care. Perform resident observations and follow up, screenings and assessments, and supervision of care delivery. Oversee and supervise assigned staff. in addition to but not limited to the following duties: Oversee resident care services including following through with all care needs of the residents. Ensure overall compliance with medication passes, documentation, service plans, Resident Rights, HIPAA, Infection Control policies, etc. Assist in maintaining a cohesive caregiving team by coordinating the tasks and assignments assigned to Caregivers and Med Tech's, Ensure a safe work environment. Report abuse or other non-compliance immediately and appropriately. Ensure that open lines of communication are maintained with residents, family members, or other responsible parties regarding the care needs of the residents. Ensure that diagnostic tests and other monitoring activities are performed as ordered by the residents physicians. Provide resident care and administer medications as needed. Communicate immediately with relevant care team members and physicians regarding any noticeable changes in the residents. Ensure proper documentation of records and updated resident paperwork in order to comply with Home for the Aged rules. Respond to resident emergency needs in accordance with incident protocol guidelines. Make appropriate recommendations to the Resident Center Director of Nursing and other community departments regarding resident change in condition and/or placement. Ensure compliance with written policies and procedures that govern day-to-day functions of care giving services. If you like to smile, enjoy providing exceptional hospitality, and want to work in a fun and rewarding environment where you are positively affecting the lives of seniors, we want to hear from you! Qualifications: One (1) year clinical experience in an acute care, long term care, assisted living community or other related health care setting. Prefer supervisory experience in health care or a long-term care facility with skilled and support staff. Knowledge of dementia, particularly Alzheimer s type is helpful. Ability to work extended or flexible hours, as necessary. Ability to read, write, speak and comprehend written and oral instructions in English. Willingness to handle difficult situations involving residents. You must be able to work independently as well as a part of a highly productive team. PERKS OUTSIDE OF THE PAYCHECK: Senior advocacy Rewarding hospitality driven environment Growth opportunities Diverse culture Open door atmosphere Option to be paid daily Discounted employee meals Free parking Employee Assistance Program to all employees Eligible for benefits as of the 31st day of employment if Full Time Employee recognition programs Beautiful, resort-like campus on 38 acres Join an exceptional team! Many roles at Burcham Hills may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment. Drug-free workplace. EEO & E-verify employer. #sponsor

CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. The Patient Care Coordinator (PCC) acts as the representative of hospital administration and management, focuses on coordinating, facilitating, and prioritizing the efforts of personnel and departments to promote effective and efficient quality patient outcomes . This position must be able to demonstrate the knowledge and skills necessary to provide care and service appropriate to the age of the patients served in his/her area. Pay Range: $36.15 - $54.23/hour Employment Type: Part Time, 24 hours every two weeks Schedule: 7:00 pm - 7:30am Week 1: Monday Week 2: Monday Week 3: Sunday Requirements: Graduate of accredited Registered Nursing Program required, Current Michigan RN license (or completed by the end of orientation) required, Current BLS and ACLS for the Healthcare Provider (or completed within 60 days of hire) required Operational Oversight Oversees operations of hospital to promote complete patient care delivery. Provides oversight and supervisory support to all departments. Visits all nursing units during shift to assess and evaluate nursing care activity and patients care. Recognizes and assists department managers and directors with staff evaluations. Conducts disciplinary action as necessary in compliance with hospital policy. Communicates significant events to appropriate department directors including life-changing events of employees. Staffing Examines and revises shift by shift staffing of nursing units and other departments in collaboration with staffing schedulers. Gathers and assesses acuity data and soliciting staff input. Evaluates stated needs with budgeted hours and/or "affordables". Utilizes staff creatively to meet patient care needs in the most efficient and effective manner Recognizes when a patient care unit needs to be open or closed. Emergency Management Manages hospital-wide emergencies such as fire, disaster, tornado, etc. as per policy and procedure. Coordinates Code Blue, Code Strong, Priority 1, Code Z (including Code Z Nuero) and Trauma Alert. Reports to Administrator-on-Call of significant events. Patient Coordination Facilitates and coordinates the admission of patients to appropriate service lines. Coordinates bed placement from Emergency Department and Surgical areas. Obtains the assistance of clergy, interpreters and Department of Care Management. Evaluates the need to provide permission for treatment of minors or emergent cases in which the patient is unable to provide consent for treatment. Clinical Nursing Support Serves as clinical nursing resource person to nursing staff and other clinical personnel. Performs and assists with selected patient care activities as appropriate. Provides personnel with the resources and coaching necessary for them to perform unfamiliar procedures. Assists in the clinical orientation of personnel. Public Relations Demonstrates positive public relations and supports administration within the hospital and community. Clarifies hospital policies and procedures to staff, patients, patients families, physicians and the community. Provides information and support to families/significant others as needed to cope with current crisis of illness of the patient. Releases appropriate information to the media. Holland Hospital is an Equal Opportunity Employer, please see our EEO policy

The Community Based Transitions of Care Coordinator - Duals Integrated Care is responsible for managing and coordinating care for dual-eligible beneficiaries that have experienced a transition of care, this position focuses on following the beneficiary through the admission through post-discharge life cycle to ensure a smooth transition between health settings and/or home. Essential Functions: Function as a liaison between healthcare providers, community resources, and dual-eligible beneficiaries to ensure seamless communication and care transitions. Contact beneficiary and admitting/discharging facility within the required timeframe when discovering a transition of care to coordinate care. Conduct comprehensive assessments to identify the physical, mental, and socials needs of dual-eligible individuals that have experienced hospitalization/transition of care, while considering that assessments may warrant an in-person visit based on the beneficiary's needs. Develop and implement individualized care plans based on unique needs of each transitioning member, considering their medical, social, and behavioral health requirements and relevant change in condition. Coordinate with hospital discharge planners, either telephonically or onsite at the facility, to ensure safe transitions from the inpatient setting. Ensure timely transfer of member's transition record/discharge instructions to provider. Complete medication review and reconciliation within the required timeframe for all discharges. Collaborate with interdisciplinary care team (ICT) to create holistic care plans that address medical and non-medical needs. In collaboration with the Primary Care Coordinator, assist members in accessing community resources, including housing, transportation, food assistance, and social services. Educate members about their transportation benefits to ensure transportation is not a barrier to completing their provider follow up visit within the required timeframe and assisting with arranging this as needed. Provide education to members and their families about managing chronic conditions, medication adherence, and preventive care. Promote health lifestyle choices and self-management strategies. Monitor member's health status and care plan adherence, adjusting the care plan as necessary. Follow up with members after an inpatient stay to ensure continuity of care and prevent readmissions. Work closely with primary care physicians, specialists, and other healthcare providers to coordinate care and share relevant information. Collaborate with healthcare team to discuss member progress and address barriers to care. Maintain accurate and up-to-date records of members interactions, care plans, and outcomes. Collect and analyze data to evaluate the effectiveness of care coordination efforts and identify areas of improvement. Advocate for the needs and preferences of dual-eligible beneficiaries within the healthcare system. Empower members to take an active role in their healthcare decisions. Evaluate member satisfaction through open communication and monitoring of concerns or issues. Travel as needed to conduct member, provider and community-based visits. Report abuse, neglect, or exploitation of older adults as a mandated reporter as required by State law. Adherence to NCQA and CMSA standards. Perform any other job related duties as requested. Education and Experience: Associates degree in Nursing from an accredited nursing program required or Bachelor's degree in healthcare or related field required Previous experience in nursing (i.e. discharge planning, case management, care coordination, and/or home/community health management experience) required Prior experience in care coordination, case management, or working with dual-eligible populations. preferred Medicaid and/or Medicare managed care experience preferred Competencies, Knowledge and Skills: Intermediate proficiency level with Microsoft Office, including Outlook, Word and Excel. Understanding of Medicare and Medicaid programs, as well community resources and services available to dual-eligible beneficiaries. Strong interpersonal and communication skills to effectively engage with members, families, and healthcare providers Ability to manage multiple cases and priorities while maintaining attention to detail. Adhere to code of ethics that aligns with professional practice. Awareness of and sensitivity to the diverse backgrounds and needs of the populations served Decision making and problem-solving skills. Licensure and Certification: Current unrestricted clinical license in state of practice as a Registered Nurse is required. Licensure may be required in multiple states as applicable based on State requirement of the work assigned. Case Management Certification preferred Must have valid driver's license, vehicle and verifiable insurance. Employment in this position is conditional pending successful clearance of a driver's license record check. If the driver's license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position, employment in this position will be terminated To help protect our employees, members, and the communities we serve from acquiring communicable diseases, Influenza vaccination is a requirement of this position. CareSource requires annual proof of Influenza vaccination for designated positions during Influenza season (October 1 - March 31) as a condition of continued employment. Employees hired during Influenza season will have thirty (30) days from their hire date to complete the required vaccination and have record of immunization verified. CareSource adheres to all federal, state, and local regulations. CareSource provides reasonable accommodations to qualified individuals with disabilities or medical conditions, sincerely held religious beliefs, or as required by state law to enable the employee to perform the essential functions of the position. Request for accommodations will be completed through an interactive review process. Working Conditions: This is a mobile position, meaning that regular travel to different work locations, including homes, offices or other public settings, is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time. Must reside in the same territory they are assigned to work in; exceptions may be considered, due to business need May be required to travel up to 50% of time to perform work duties. Required to use general office equipment, such as a telephone, photocopier, fax machine, and computer Flexible hours, including possible evenings and/or weekends as needed to serve the needs of our members Over 50% (Mobile) Routine travel required Compensation Range: $61,500.00 - $98,400.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-KG1

Job Description If you have a passion for serving and are looking for the right place to build your career, Family Health Center is the place for you! Join us at Kalamazoo Community's only Federally Qualified Health Center (FQHC) where we are proud to serve all members of the community with quality healthcare, dignity and respect. WE SERVE. WE GROW. WE ACHIEVE. POSITION SUMMARY The Family Health Center is currently seeking positive, dedicated, well-organized and detail oriented Dental Care Coordinator to join our Dental Team. This is an amazing opportunity to work at Michigan's largest dental facility with state of the art technology. POSITION JOB DUTIES Consults and communicates care objectives with dentists, specialists, dental laboratories and community resources to aid patient in achieving oral health goals. Assesses the healthcare, education and psychosocial needs of the patient/family. Identifies and maintains relationships with referral and community resources. Collaborates with dentists, patients, and the healthcare team, as well as community resources. Triages and resolves concerns for patients calling in. Provides resources and support related to referral process, including management of pre-authorizations from insurance companies. Works with dentist to determine an individualized plan of care with targeted interventions, monitors patient and family's response to plan of care and consults with clinical team if modifications may be needed. Manages communication related to incoming and outgoing referrals. Maintains required documentation for all case management activities. Reviews current literature regarding engagement strategies, communication strategies and incorporates best practices into clinical setting. Maintains records and enters information into database as required. Collaborates with local emergency departments to reduce return visits to the ED for dental related conditions. Works with and manages our most MINIMUM REQUIREMENT Minimum of five (5) years of experience in the dental field as a dental assistant. Experience working in a dental front office and with dental insurance plans. Positive attitude, highly adaptable, ability to work in a fast paced environment and ability to foster teamwork.

Job DescriptionOptimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Key Responsibilities The Behavioral Health Care Coordinator is responsible for processing all Behavioral Health Care referrals, scheduling Behavioral Health Care Managers (BHCM) weekly patient visits and IDG, assisting with the management if the Behavioral Health Care Registry and a resource for communication regarding any Behavioral Health Care need to patients, families, providers, and referral sources. Responsibilities are completed with limited supervision and may involve medical and social service activities and correspondence. This position requires initiative, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence, and a desire to work within a practice that centers around and with a geriatric population, with a special concentration on Behavioral Health and Wellness. In this role you will be responsible for: · Processes behavioral health patient referrals. Educates new patients and or designated decision-makers on program expectations and potential costs associated with the Behavioral Health Program · Obtains verbal consent to treat from the patient or designated decision maker. Verifies written consent is obtained and added to the patient chart · Schedules initial and follow-up visits for Behavioral Health Care Managers. Schedules, under the direction of the Behavioral Health Care Manager, all IDG sessions and telephonic or telehealth visits · Manages entries into the behavioral health care registry. Updates registry when needed to confirm accurate registry is being used at all times · Daily responsibility for communicating with patients and families, including answering program-specific calls, triaging patient needs, and communicating this information to the BHCM in a timely manner Required Qualifications · High School Graduate or GED equivalent. · Excellent verbal and written communication skills. · Must be able to communicate professionally with all levels of the organization. · Basic computer skills. · Ability to read maps with general knowledge of the demographic area. Desired Qualifications · Medical Assistant or Certified Nurse Aid Certification preferred · Prefer experience with the geriatric population with a concentration in behavioral health care. Location · Office Location: 801 Rosehill Road, Jackson, MI 49202 Hours · Office Hours: 8:00 am - 5:00 pm, Monday through Friday Pay Range$19-$22 USDBackground ScreeningOptimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.Reasonable AccommodationsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity EmployerOptimal Care is an equal-opportunity employer.

Benefits: 401(k) Company parties Dental insurance Employee discounts Health insurance Dental Patient Coordinator (Dental Insurance/Dental Codes Knowledge Required With Experience) Job description: Job Summary We are seeking a dedicated, Friendly, and detail-oriented Patient Coordinator to join our awesome Dental team. The ideal candidate will play a crucial role in ensuring a smooth and efficient patient experience by managing administrative tasks, coordinating patient appointments, and maintaining medical records. This position requires strong customer service skills, knowledge of dental terminology and ADA Billing Codes. Responsibilities Greet patients warmly and assist them with check-in and check-out procedures. Schedule and confirm patient appointments, ensuring optimal use of clinic resources. Maintain accurate medical/dental records and ensure compliance with HIPAA regulations. Provide information to patients regarding their treatment plans, insurance coverage, and office policies. Handle incoming calls professionally, addressing patient inquiries and concerns with excellent phone etiquette. Assist in the management of office operations, including sending insurance priors, following up on them, and following up on unpaid insurance claims and accounts. Collaborate with healthcare providers to facilitate effective communication regarding patient care. Support billing processes by understanding dental coding and insurance claims as needed. Qualifications Proficiency in dental terminology is required. Familiarity with HIPAA regulations is essential for maintaining patient confidentiality. Previous experience of at least 1 year in a dental office as front desk, patient care coordinator, treatment care coordinator, or billing personnel is required. Strong customer service skills with the ability to communicate effectively with patients and staff. Excellent phone etiquette and interpersonal skills are necessary for this role. Ability to ensure highest quality customer service to our patients and getting them the care they need while appropriately balancing the revenue management of the practice is a must Ability to work collaboratively in a fast-paced clinic environment while maintaining attention to detail. If you are passionate about applying your skills to provide exceptional patient care and possess the necessary qualifications, we encourage you to apply for this rewarding and fulfilling opportunity as a Patient Coordinator with us!!!!! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): What is your preferred pay rate? Experience: Dental receptionist: 1 year (Required) Language: Spanish Fluently (Preferred) Work Location: In person

Job Details Eau Claire, MIDescription InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program. Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a part-time (approximately 24-hours/week) Care Coordinator to join our team at our Eau Claire Health Center. At InterCare, you'll find a rewarding and challenging work environment and a competitive compensation with pay starting at $19.00/hr. and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. InterCare NO LONGER requires employees to have the COVID vaccine , however, y ou may receive a vaccine at no cost at any of our clinic locations. Work Schedule: Hours/Days TBD, with occasional late patient activity. Days and work schedule may vary due to business need. NO WEEKENDS! NO MAJOR HOLIDAYS! Minimum Requirements Possesses a high school diploma or equivalent. Successful completion of 126 hours of the Community Health Worker Michigan-specific training. 4 hours of MI Bridges Medicaid enrollment training certification, and completion of the Certified Application Counselor (CAC) curriculum within 6 months. BCLS certification within 90 days. Primary Accountability Responsible for assisting patients and their families in the activities of population health management including care coordination, navigation, access to community services, and other resources. The Care Coordinator works in collaboration with the Care Manager to assist in transitions of care, gap closure, care coordination, social determinants of health, motivational interviewing, and referral concerns. Description of Primary Duties & Responsibilities Responsible for collaborating with the care managers to provide care to patients presenting with a variety of needs. Identifies social determinant of health needs of assigned care-managed patients: food resources, transportation issues, health literacy, access to care, housing concerns Conducts transitions of care with patients under the proper guidance of the care manager or other designated staff. Appropriately provides referrals for services to community agencies and patient advocacy. Provides care coordination, coaching and health education through ongoing follow up, basic motivational interviewing and goal setting with patients and families. Assists to reduce the stigma and barriers to health care by providing culturally and linguistically humble care, and reliable information to both community members and health care providers. Conducts consistent follow-up with patients via phone calls, home visits, and visits to other settings where patients may be located. Assists the care managers to ensure patients understand their care plans and instructions. Qualifications Professional and Technical Knowledge Possesses skills in motivation, self-direction, and punctuality along with the ability to work well as part of a team and keep team members updated on current project developments. Basic to intermediate level skills in Microsoft Office Suite. Ability to present educational information to patients one-on-one or in group settings. Knowledge of medical terminology preferred. Communication Skills Possesses a professional and complex concepts in a clear effective manner. Possesses excellent cross cultural communication skills. Physical Demands Job duties are performed in the typical office environment of the organization, which requires ordinary ambulatory skills sufficient to visit other locations. The environmental factors and/or physical requirements of this position include the following: Ability to stand, walk, stoop, kneel, crouch, frequently sit, may need to occasionally lift up to 25 lbs. Requires good hand-eye coordination, reach with arms & hands, and finger dexterity, including ability to grasp, and manipulate (using keyboard, office equipment) Visual acuity to use keyboard, operate office equipment, and read printed material and regularly required to talk and hear.