CASE MANAGMENT/REFERRAL SPECIALIST
Ambulatory care coordinator job in Clifton, NJ
Job DescriptionBenefits:
401(k)
Company parties
Dental insurance
Paid time off
Job Title: Medical Scribe
Compensation: $28.00-$30.00/hour
Job Type: Full-Time
Travel Required: Yes (between offices)
Experience Required: Minimum 2 years
Language Requirement: Bilingual in English and Spanish (Required)
About Us
Hess Spine and Orthopedics is a leading orthopedic and spine surgery practice dedicated to delivering high-quality care to patients with spine and extremity conditions. We offer comprehensive orthopedic, spine, and pain management services across multiple locations in New Jersey.
Position Summary
We are seeking an experienced Referral Specialist to support our team of physicians by sending referrals accurately. Additionally, the ideal candidate will be able to perform Case Management to help streamline processes and procedures. This is a key position that ensures smooth clinical workflow and high-quality patient care. The ideal candidate is detail-oriented, adaptable, and has a strong understanding of orthopedic and medical terminology.
Responsibilities
Assists to the doctor in sending referrals to our network of partners.
Identifies issues within patient charts, missing information, missing documentation, and obtains/contacts correct departments to obtain.
Review and organize clinical data, imaging, and lab results
Assist with chart completion and ensure records are accurate and up-to-date
Maintain patient confidentiality and comply with HIPAA regulations
Travel between our practice locations as needed
Requirements
Minimum of 2 years of experience as a referral specialist/case management in an orthopedic company
Fluency in both Spanish and English (written and verbal) is required
Strong knowledge of medical terminology, particularly in orthopedics, spine, and pain management
Proficiency in EMR systems (experience with ECLINICALWORKS EMR is a plus)
Excellent written and verbal communication skills
Ability to work in a fast-paced clinical environment and travel between offices as needed
High school diploma or GED required; college degree preferred
Why Join Us?
Work in a dynamic, growing orthopedic practice with a strong reputation for clinical excellence
Collaborative and supportive work environment
Opportunities for professional growth and skill development
Patient Care Coordinator - Woodbury, NY
Ambulatory care coordinator job in Woodbury, NY
Salary: $20-$30 Hourly DOE
Hyperbaric Medical Solutions (HMS) is a free-standing provider of hyperbaric oxygen therapy (HBOT) with offices in Manhattan, NY, Woodbury, NY, Miami, FL, Fort Lauderdale, FL, and Randolph, MA. HBOT is an established medical modality going through a renaissance, and our innovative medical practice provides this all-natural treatment with applications for a wide range of medical conditions. Traditionally, this includes non-healing wounds, soft tissue radiation damage, failed flaps and skin grafts, and others, but as a free-standing medical clinic, HMS has the opportunity to expand the application of HBOT to help many more. This is an emerging area of medicine that is delivering meaningful results to patients every day.
Currently, HMS is seeking well qualified candidates for a Full-Time patient care coordinator position. Spanish speaking candidates preferred. The location for this position is at HMS' Woodbury office. Below is a description of the position and the required qualifications for consideration.
Job Description
HMS is seeking a Patient Success Coordinator at its Woodbury, NY location. As a Patient Success Coordinator, your primary role is to ensure that every patient has a wonderful experience at our center, from start to finish. The Patient Success Coordinator performs a variety of functions to support the clinical, billing, and management teams of the organization. But again, above all else, the primary focus of this position is to create an exceptional experience for patients, their caregivers, their referring physicians, and everyone looking to learn more about HBOT and our other services. All responsibilities and tasks are focused on our mission to serve our patients health goals.
Candidate Responsibilities and Expectations:
Welcome patients with cheer, enthusiasm, and confidence;
Help keep office clean and tidy;
Perform day-to-day administrative functions, including the following:
Receive and manage phone calls
Assist in patient schedule management
Maintain clean, timely, and accurate data entry
Collect patient payments
Work closely with the billing department to efficiently ready all patients to receive and continue care
Work closely with clinical team to retrieve required medical records and coordinate patients' care plans
Support management, Medical Director, Billing manager and colleagues with any projects and tasks required
Qualifications:
Strong interpersonal skills with outgoing and professional personality
Must be a self-starter
Excellent collaborator with strong problem-solving skills
Excellent, and welcoming, telephone presence - providing a superior patient experience
Excellent written and verbal communication
Fluent in English and Spanish
Computer proficiency - ability to learn and work simultaneously on multiple systems with accuracy
Not a necessity, but a plus if at least two years of relevant experience in a healthcare office support role or spa/hospitality customer service
Position Details
Location: Woodbury, NY
Position Type: Full-Time
Hours: Weekdays 7:30am - 4:00pm
Available Benefits for Full Time Include:
Medical, Dental, Vision
401K with Matching Program
Basic Life & AD&D
Supplemental Life & AD&D
Flexible Spending (FSA)
STD/LTD
Commuter Benefits
Discount Marketplace
Employee Assistance Program (EAP)
Please submit resume with cover letter detailing any relevant experience and why you would make a great addition to our team. Submissions without cover letters will not be considered. Please include salary requirements and, if possible, two professional references.
Patient Care Coordinator
Ambulatory care coordinator job in Hackensack, NJ
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
Professional, Case Management
Ambulatory care coordinator job in Tarrytown, NY
At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a **Professional, Case Manager** to join #TeamMVP. If you have a passion for advocacy, collaboration and problem solving and innovation this is the opportunity for you.
**What's in it for you:**
+ Growth opportunities to uplevel your career
+ A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
+ Competitive compensation and comprehensive benefits focused on well-being
+ An opportunity to shape the future of health care by joining a team recognized as a **Best Place to Work For in the NY Capital District** , one of **the Best Companies to Work For in New York** , and an **Inclusive Workplace** .
**Qualifications you'll bring:**
+ Bachelor's degree in a related field (e.g., nursing, social work).
+ Certified Case Manager (CCM) is required within 2 years of employment.
+ Previous experience in care/case & disease management or a related healthcare role.
+ Strong assessment and care planning skills.
+ Knowledge of healthcare systems, insurance processes, and community resources.
+ Ability to prioritize and manage multiple cases simultaneously.
+ Strong problem-solving and critical-thinking abilities.
+ Compassionate and empathetic approach to client care.
+ Knowledge of Transition of Care (TOC)
+ Knowledge of HEDIS & Quality Measure
+ Knowledge of Government Programs
+ Curiosity to foster innovation and pave the way for growth
+ Humility to play as a team
+ Commitment to being the difference for our customers in every interaction
**Your key responsibilities:**
+ Conduct thorough assessments of client needs and develop individualized care plans.
+ Coordinate and facilitate access to appropriate healthcare services and resources.
+ Collaborate with healthcare providers, insurance companies, and other stakeholders to ensure seamless care coordination.
+ Monitor client progress and adjust care plans as needed.
+ Provide education and support to clients and their families to promote self-management and empowerment.
+ Maintain accurate and up-to-date documentation of client interactions and interventions.
+ Participate in case conferences and team meetings to discuss client progress and develop strategies for improvement.
+ Stay current with industry trends and best practices in case management.
+ Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.
**Where you'll be:**
Virtual in NYS
**Pay Transparency**
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
We do not request current or historical salary information from candidates.
**MVP's Inclusion Statement**
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.
MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.
To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at ******************** .
**Job Details**
**Job Family** **Medical Management/Clinical**
**Pay Type** **Salary**
**Hiring Min Rate** **56,200 USD**
**Hiring Max Rate** **95,450 USD**
Wound Care Coordinator (RN)
Ambulatory care coordinator job in Mamaroneck, NY
Sarah Neuman Center for Rehabilitation and Nursing is a 301-bed skilled nursing facility located in Mamaroneck New York.
WHY WORK FOR US? WE OFFER:
Pay Rate: $110,000-$120,000
Medical, Dental, and Vision insurance
Paid Time Off
Daily Pay
401k
Direct Deposit
#2025Job Summary:
The purpose of the Wound Care Nurse position is to support the nursing department and facility wide directives through specialized focus on Wound Care Specialist (WCS) This job description is not an all- inclusive list of essential functions for the job described, but rather a general description of some of the responsibilities necessary to carry out the duties of this position
Major Duties and Critical Tasks:
Facilitates the operation of the facility Infection Prevention/Control Program and supports continuous quality improvement.
Supports the facility and medical staff, departments and teams including guidance, training, technical support, celebrating successes and continued learning related to infection prevention.
Chairs the infection Prevention/Control Committee and as a member of other committees as assigned.
Compiles and submits data related to Infection Prevention.
Supports facility Quality Improvement activities with data support, analysis, and internal consulting.
Monitors and maintains current knowledge of key facility accrediting and regulatory agencies indicators/standards.
Develops policies and procedures that support infection prevention and control.
Consults with CNO and LTC DON and non-clinical managers to ensure infection prevention and control measures are followed.
Identifies, investigates, and reports health care associated infections among patients and personnel through ongoing surveillance.
Maintains logs with infection surveillance data.
Maintains current knowledge of CDC guidelines and recommendations for infection prevention/control and definitions of health care associated infections.
Calculates infection rates using the CDC's recommended denominator data, prepares, and presents reports to Infection Control Committee.
Responsible for providing Infection Prevention orientation and other in-service programs related to infection prevention and control for the facility.
Collaborates with HR and provides direction regarding employee health issues such as exposures, vaccines, or vaccine preventable diseases, communicable diseases and other infection. prevention/control related issues involving facility employees.
Makes recommendations regarding real or potential problems/improvement opportunities, including desirable approaches for resolution.
Collaborates and reports to appropriate agencies/regulatory organizations
Follows the standards set by the Association for Professionals in Infection Control and Epidemiology (APIC).
Wound Care Specialist
The Wound Care Nurse coordinates treatment to provide comprehensive wound assessments and plan of care including goals, implementation of treatment, evaluation, and outcomes for patients throughout the facility. Provides patient, family and staff education regarding wound management, prevention of pressure ulcers, support surfaces, dressing selections and other therapies. Acts as the resource person for physicians and clinical staff for wound management. Additionally, is able to perform general nursing duties in all departments with adequate supervision. Participates in quality improvement plan for the facility.
Essential Responsibilities
Ability to perform wound assessment, reassessment, and management for all patients and per policy.
Knowledge of the anatomy, physiology, and disorders of the gastrointestinal, genitourinary, and dermal systems.
Utilizes current wound management theory when providing care to patients with acute and chronic wound. Follows the standards of the Organization of Wound Care Nurses (OWCN).
Demonstrates thorough knowledge of staging system of wounds.
Develops skin care programs to prevent skin breakdown.
Knowledge and skill to develop and implement policies and procedures to manage patients with draining wounds, fistulae and/or tubes; wound prevention, wound care, ostomy care, and incontinence.
Ability to revise plan of care as indicated by the patient's response to treatment and evaluate overall plan for effectiveness.
Demonstrates ability to perform treatments and provide services with nursing scope of practice.
Formulates a teaching plan based upon identified learning needs and evaluates effectiveness of learning to include patient, family, and employees as appropriate.
Knowledgeable of medications and their correct administration based on the patient and clinical condition.
Acts as a resource person to physicians, nursing, and other facility staff. Provides in-services on wound prevention, wound care, ostomy care, and incontinence.
Documentation meets current standards and practices.
Integrates research findings to clinical practice.
Participates in professional societies. Stays current with changes, new advances/treatment in wound care.34
Serves as a liaison between physicians, patients, and manufacturers of clinical products.
Knowledgeable of clinical products currently available on the market.
Operates all equipment correctly and safely.
Coordinates and supervises patient care as necessary.
WOUND CARE NURSE QUALIFICATIONS:
Current Registered Nurse (RN) License by the State
Wound Care Certification Desired
Skilled Nursing Experience Preferred
Must have good assessment skills, self motivated with good customer service skills. Able to work well with wound care consultant and organization is important.
Individualized Care Coordinator-White Plains, NY
Ambulatory care coordinator job in White Plains, NY
Reports To: Program Director of Children's Advocacy Services Program: Cross Systems Unit Location: Westchester County Department of Social Services - White Plains, NY Hours Per Week: 35 FLSA Status: Full Time, Non-Exempt Salary Range: $54,000-$58,000
Summary Description:
The Cross Systems Unit provides community-based care coordination services for children ages 10 to 18 who have behavioral health issues that have led to psychiatric hospitalization or have put the child at risk for an out-of-home placement. The Individualized Care Coordinator (ICC) is responsible for coordinating the development and implementation of an individualized, community-based plan of social, emotional, and medical services for children and adolescents who have a serious emotional disturbance. The work focuses on preventing out of home placements, emergency room visits, and psychiatric hospitalizations. The Individualized Care Coordinator (ICC) is a planning and problem-solving position that in collaboration with the Department of Social Services overcomes obstacles faced by the client such as system rigidity, fragmented services, under-utilization of services and lack of accessibility to certain services and resources. In contrast to traditional case management approaches, which are often tied to single clinical disciplines or to a single service system, ICC's are intended and empowered to cut across organizational and disciplinary boundaries.
Responsibilities:
Provide outreach to engage children and families who are eligible for the program.
Conduct a comprehensive, strengths-based assessment of the child and family and their service needs.
Develop a child and family specific service plan in collaboration with each family.
Assist families in securing identified services and advocating to other systems for the provision of these services in an individualized and collaborative manner.
Facilitate the creation of a support network for each child and family; convene regular meetings of the family and monitor progress towards jointly developed service goals.
Facilitate ongoing communication among the child, family and community providers.
Provide crisis intervention and stabilization to children and families in the program as needed.
Develop knowledge of and positive relationships with the multiple systems serving families and youth in Westchester County.
Document client progress and maintain a permanent record of client activity according to established methods and procedures.
Practice with a person-centered, trauma-informed philosophy in alignment with the values of Greater Mental Health of New York.
Other designated or related duties.
Competencies:
Must be knowledgeable of mental health diagnoses, suicide assessments, and psychopharmacology.
Familiarity with and ability to use an Electronic Health Record system.
Experience in understanding family systems based on diversity of cultural and ethnic backgrounds.
Highly organized, detail-oriented, and self-motivated.
Key Performance Indicators (KPIs):
ICC is expected to complete documentation in a timely manner, as per DSS contract and agency's standards.
ICC is expected to visit families a minimum of two times per month as per DSS contract requirements.
Requirements:
The Individualized Care Coordinator must have a Bachelor's Degree in the human service field and two years of experience in providing direct services or linking children to a broad array of services or a Master's Degree in the human service field with one year of experience.
Strong computer knowledge: typing, communication tools, scheduling tools and web browsers.
Familiarity with and ability to use an Electronic Health Record system.
Must be reliable and able to work independently and understand the importance of maintaining confidentiality.
The Individualized Care Coordinator must have and maintain a valid Driver's License with a driving record that is satisfactory to our insurance carrier.
The Individualized Care Coordinator must maintain current New York State Defensive Driving certification.
The Individualized Care Coordinator must be cleared NYS Justice Center through fingerprinting for a Criminal History Records search.
The Individualized Care Coordinator must be cleared by the Justice Center for the Protection of People with Special Needs Staff Exclusion List (SEL) and the New York State Medicaid Exclusion List.
The Individualized Care Coordinator must be cleared by the NYS Office of Children and Family Services (OCFS) for instances of child abuse and/or neglect.
The Individualized Care Coordinator must be legally eligible to work in the United States without sponsorship.
Fluency in English (Reading, Writing, Speaking).
Fluency in Spanish preferred but not required.
Strong computer knowledge: typing, communication tools, scheduling tools and web browsers.
Proficiency in Microsoft Office suite and database management systems.
Fluency in English (Reading, Writing, Speaking).
Must be cleared and maintain clearance by applicable regulatory clearances as required.
Legally eligible to work in the United States without sponsorship.
Special Considerations :
Must be able to meet with families when youth are out of school during after-school hours.
This is a mobile position requiring field work.
Hours per week, reporting structure, and location are subject to change per program needs.
Mandated Reporter:
This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report.
Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.
Auto-ApplyClient Care Coordinator/Advocate
Ambulatory care coordinator job in Great Neck, NY
Responsive recruiter Replies within 24 hours Benefits:
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Wellness resources
Company Overview
RELIVE is the premier health and wellness center in the country where we focus on the patient first to create personalized wellness solutions for unmatched results. We skip the short-term fix and help our patients take charge of their lives so they can look, feel, and be their best. We can help with everything from fighting fatigue to turning back the clock. Lastly, everything we do revolves around one thing and one thing only, you
!
Job Summary
The Client Care Coordinator, known in the Relive organization as a Client Advocate, is responsible for educating and producing the sale of wellness, regenerative services, and treatment plans to clients. They must possess complete knowledge of all products and services exclusive to Relive health including hormone therapy, regenerative medicine, IV therapy. The Client Advocate is responsible for client relationship management, servicing clients through follow-up practices and identifying opportunities for upselling or cross-selling additional services or treatments, while offering personalized solutions tailored to each client's needs. This individual is the direct point of contact with clients and ensures that their needs and expectations are fully met, and they are completely satisfied throughout their relationship with Relive.
Responsibilities
Providing an Exceptional Client Experience:
Tailor personalized wellness solutions with astute discretion and expertise, fostering enduring client relationships.
Conduct thorough consultations with empathy and adherence to HIPAA guidelines, ensuring trust and rapport
Collaborate with prescribing physicians to strategize and implement personalized care plans prioritizing client well-being.
Brand Engagement and Marketing:
Showcase the Relive Health brand at community events, driving revenue and client engagement through upselling opportunities.
Demonstrate mastery of product and service knowledge, articulating their value proposition persuasively to clients.
Administrative Oversight:
Exercise discretion in scheduling and resource allocation to optimize revenue and client satisfaction.
Navigate software and systems effectively, maintaining meticulous documentation and facilitating seamless client interactions.
Provide strategic feedback to drive continuous improvement initiatives within the health center.
Client Satisfaction and Feedback:
Proactively address concerns and challenges to ensure each client's journey with Relive Health is characterized by satisfaction and excellence.
Collaborate with the team to implement solutions for enhancing client experiences and outcomes.
Executive Oversight and Leadership:
Direct the work of others, monitor compliance measures, and control the flow of supplies and medications.
Maintain production and sales records accurately and facilitate team member training and development.
Qualifications
High school diploma. Bachelor's degree (preferred but not required)
1-3 year of general sales experience. Sales experience in the medical field specifically in Hormone Replacement Therapy is ideal.
Persuasion, negotiation, and closing skills.
Ability to meet deadlines, multi task, achieve company set objectives
Maintain patience and composure managing client care
Ability to work productively and effectively in an unsupervised environment
Possesses strong interpersonal and communications skills
Compensation: $50,000.00 - $100,000.00 per year
At RELIVE Health, we present our clients the opportunity to rewrite the path of their own unique health and wellness journey, from the inside out and the outside in. We pride ourselves on our passionate team members and staff who break the stigma surrounding relationships between clients and providers. We accomplish this by advocating for our clients' individual needs as well as providing them with ongoing support and tools to allow for exceptional results, and ultimately help them look and feel their best. We emphasize a collaborative team environment where everyone works together and values communication, support, and interactiveness. By working collaboratively, we are able to deliver innovative solutions and remarkable service to our clients.
Explore your future at Relive Health. Click here to discover Career Opportunities.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to RELIVE Corporate.
Auto-ApplySurgical Coordinator
Ambulatory care coordinator job in Garden City, NY
Scheduling Coordinator
DEPARTMENT: Business Office
REPORTS TO: Revenue Cycle Manager
JOB SUMMARY: Responsible for coordinating all aspects of scheduling procedures according to the Center's policy to meet the needs of the patient and physician.
EDUCATION AND EXPERIENCE:
A high school diploma or equivalent is required.
1 to 3 years previous experience in OR scheduling is preferred.
ESSENTIAL SKILLS AND ABILITIES:
Excellent verbal communication skills.
Strong organizational skills, detailed oriented.
Good problem solving skills.
Good follow-up skills.
Excellent interpersonal skills - must be able to work independently and as a team member.
Must be able to multi-task.
Computer literate (Microsoft Office Suite and scheduling software).
PHYSICAL DEMANDS:
Require visual and auditory acuity adequate for frequent use of computers and occasional use of other business office equipment.
Ability to sit for long periods and to perform desk and office activities.
JOB RELATIONSHIPS:
Works with Center's clinical and non-clinical staff, physicians, staff at physician's offices, patients, and patients family/significant other.
RESPONSIBILITIES:
Supports the philosophy, goals, and objectives of the Center.
Supports, and performs according to, approved policies and procedures.
Participates as a team member in support of the total peri-operative process.
Considers patients rights in performance of job duties and responsibilities.
Contributes to the progress and development of the approved Quality Management Program.
Supports risk management and participates in programs directed to patient and staff safety.
Contributes to the quality management process, identifies role and contributions to functional teams.
Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care.
Communicates and interacts effectively with patients, visitors, physicians, and co-workers.
Interactions are respectful and courteous.
Assist others with their questions or needs.
Provide excellent customer service to all patients, families/significant others, co-workers, managers, physicians, consultants, and vendors.
Communicates effectively and professionally, using a translator when necessary.
Documents that information, received from the patient is disseminated to the appropriate people or departments.
Maintains and promotes professional competence through continuing education and other learning experiences.
Participates in committees, conferences, and quality management activities.
Researches and submits pertinent articles for review at staff meetings.
Seeks new learning experiences by accepting challenging opportunities and responsibilities.
Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance, as needed.
Attends and actively participates in meetings, committees, in-services, workshops, seminars, and conferences according to job responsibilities and Center requirements.
Adheres to safety policies and procedures in performing job duties and responsibilities.
Reports observed or suspected violations, hazards, and noncompliance according to Center policy.
Observes safety measures in performance of job duties and responsibilities.
Responds to emergency situations with competence and composure.
Interacts appropriately with various age groups.
Accurately assesses and interprets age-specific patient data.
Accurately interprets age-specific patient responses to questions and instructions.
Considers age-specific patient requirements when responding to emergency situations.
Considers priorities and special needs when scheduling surgical procedures.
Schedules procedures according to Center policy.
Once booking sheet is complete 2 copies are made, 1 is given to the biller and the other to the front desk.
Schedule patients according to physician block times, verification of physicians' privileges (DOP) and any specific requirements e.g. IDDM first cases, Dr. X - right eye, left eye, right eye, left eye, etc.
Note any special requirements e.g. equipment, transportation needs.
Obtains patient clearances within 72 hours of scheduled procedure. Immediately notifies physician's (surgeons) office if unable to obtain a clearance.
Immediately upon receipt of all a-scans a copy is to be made and the original should be placed in the lens book. A-scan should arrive no later than 1 week before the scheduled procedure.
Maintains schedule according to Center policy, physician's time, and staffing requirements.
Coordinates schedule assessing time and equipment availability; identifies conflicts and adjusts schedule as needed.
Accurately prepares the schedule for timely distribution.
Facilitates daily completion of the surgery schedule.
Distributes schedules to appropriate areas so that required staff and supplies are available.
Notifies designated personnel of schedule changes according to Center policy.
Perform other duties as requested by the revenue cycle manager and/or administrator.
Auto-ApplyCriminal Justice Client Care Coord
Ambulatory care coordinator job in White Plains, NY
Purpose of the Role:
The Criminal Justice Client Care Coordinator will provide time-limited (12 months) wrap-around services to support clients who experience barriers because of a criminal history. These services include administering risk and needs assessments; assisting clients with their job search and connecting them to job training; legal advocacy; accessing public benefits and housing assistance; navigating community supervision (probation); and other case management needs. The Criminal Justice Client Care Coordinator will work closely with internal programs and external partners to empower clients of the program to have the skills and confidence to thrive as active participants in the community.
Essential Functions of the Role:
Criminal Justice Client Care Coordinator will have the vision and passion to support the development, implementation, and growth of all aspects of the Re-Entry Intensive Case Manager Program and provide the following services:
Conduct follow-up outreach of direct/or self-referred clients who are eligible and in need of re-entry services.
Transport clients from County Jail upon release.
Complete initial assessment and follow-up re-assessments.
Provide direct services to clients through regular case management meetings.
Assess clients' needs, situations, personal strengths, and support networks to determine their goals. Develop plans to increase clients' well-being, productivity, and stability.
Help clients navigate the challenges that come with having a criminal background: possible homelessness, unemployment, employment and housing discrimination, domestic abuse, recovery, family issues, parole/probation issues, and legal difficulties.
Provide supportive service linkages to community resources, such as homeless and housing, occupational training, public benefits, healthcare, mental health services, support groups, etc.
Follow up with clients to ensure their situations have improved.
Monitor and track milestones in client participation, such as employment acquisition, completion of certifications, increased wages, and avoiding recidivism.
Ensure data quality, accuracy of client files and records, complete paperwork and comprehensive outcomes tracking for internal and external purposes.
Comply with eligibility and reporting requirements for re-entry programming.
Works with other programs to provide services and referrals to eligible clients.
Other duties as assigned.
Working Relationships:
Internal: Criminal Justice Program Supervisor, Program Director, other CCC's
External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney's Office, etc.
Work Schedule: Monday - Friday, 9am - 5pm with some flexibility around client needs.
Physical Environment:
Traditional office environment.
Must be comfortable attending appointments at various agencies, facilities, and client's homes.
Physical Demands: Must be able to drive a motor vehicle and carry up to 20 lbs.
Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time.
Must be able to interact with persons having mental health issues, periods of instability (i.e. lack of shelter, food, clothing, or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios.
Qualifications for this Role:
Minimum Qualifications - Knowledge, Skills and Abilities Required
Minimum of a bachelor's degree with a concentration in Criminal Justice, Human Services, Psychology, Sociology, and other related fields. Master's Degree preferred OR
At least two years' experience working in a program or organization serving high-risk individuals OR
Prior case management, therapy, or counseling experience with individuals and/or groups.
Interest in the social justice, legal advocacy, prisoner re-entry, and/or Fair Chance Hiring policies.
Unwavering commitment to quality programs and data-driven program evaluation.
Strong written and verbal communication skills. The ideal candidate will be a persuasive and passionate communicator with excellent interpersonal skills.
Must be driven and capable of performing duties autonomously yet have the ability to work effectively in collaboration with diverse groups of people.
Auto-ApplyClient Care Coordinator
Ambulatory care coordinator job in White Plains, NY
Who We Are:
The Animal Cardiology Center (TACC) is a brand new, purpose-built standalone Cardiology focused specialty provider opening in Westchester. Under the leadership of board-certified veterinary cardiologist Dr. Justin Carlson, our specialty team is at the forefront of cardiac care, combining cutting-edge diagnostics with compassionate, personalized treatment. At TACC, we're not just redefining what's possible in veterinary cardiology, we're setting the standard. This is our second TACC location, and we're building it with the same focus that made our first a destination for exceptional patient outcomes, supportive and transparent team culture, and forward-thinking medicine. Join us in delivering world-class cardiac care with heart.
We're looking for an experience Client Care Coordinator to support our brand new practice.
The Client Care Coordinator is the first and last point of contact for our clients and is the face of our practice. You will work closely with our dedicated clinical staff and be a capable ambassador for the organization to the public, our clients, and to the professional community.
We are passionate about animals, their welfare, and about people and their welfare. Our culture is focused on kindness and respect and a healthy work/life balance to maximize your potential and professional growth.
This is a wonderful opportunity to refine your skills and expand your bodies of knowledge in a prestigious, boutique environment.
What Makes This Role Unique
This is a
launch position
as we open our 2nd TACC location! You will spend your first few weeks training, building rapport, and establishing a team workflow before opening a brand new specialty-only practice. This is a once-in-a-career chance to lead a founding team and you'll gain unique experience as we expand our state-of-the-art care in a new city. Our target start date for this role is January 15th, 2025.
What We Offer:
The range for this role is $20-$24/hr
Comprehensive medical, dental and vision coverage
FSA/HSA
Generous paid time off, up to 120 hours of PTO per year
401(k) with a company match
Paid Parental Leave
Scrub Allowance
Elective benefits through MetLife
Employee pet discounts
Discounted pet insurance
What You'll Do:
Greet clients and patients, deliver best in class customer service, and ensure all client questions are answered in an informative and friendly manner
Communicate and collaborate with colleagues regarding patient care and client questions
Document communications and conversations
Manage the appointment schedule
Receive payments for services rendered and oversee daily financial reconciliation
Perform intake and discharge duties
Perform general administrative duties
Answer multiple phone lines
Maintain common areas
What We Require:
2+ years of experience in a customer service or client facing role (Veterinary Preferred)
Excellent written and verbal communication skills
Comfort working around all types of dogs and cats
Exceptional organizational skills with a keen eye for detail
Adaptability and focus in a busy environment
A passion for animals
Come As You are
We provide equal opportunities for everyone who applies to and works for our company, regardless of age, sex, sexual orientation, gender identity, gender expression, race, color, national origin, disability, and all other law-protected considerations that make you, You.
NYS Pay Range$20-$24 USD
Auto-ApplyCare patient coordinator
Ambulatory care coordinator job in White Plains, NY
Job Description
Now hiring patient care coordinators to come join a wonderful company in White Plains, NY
The Provider & Partnership Specialist plays a key role in building strong, trust-based relationships with local healthcare providers and organizations to ensure patients with Treatment-Resistant Depression (TRD) have access to innovative, evidence-based care options. This position focuses on education, collaboration, and co-management, not sales. Success is achieved by providing clinical value, fostering provider partnerships, and improving patient outcomes through seamless coordination and education. This organization is dedicated to advancing access to cutting-edge mental health treatments through education, clinical collaboration, and ethical partnership. The team is mission-driven, patient-centered, and committed to raising the standard of care for individuals living with complex mood disorders.
Must have Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance).
What you will be doing:
Educational Outreach
Conduct regular, high-quality outreach through in-person visits, calls, emails, and virtual meetings.
Plan and deliver education-focused presentations and "lunch & learn" sessions on TRD, treatment indications, regulatory processes, and collaborative care models.
Act as an ambassador of education to psychiatrists, therapists, hospital discharge planners, and primary care providers.
Promote awareness and understanding of advanced treatment options through a professional, education-first approach.
Territory Planning & Strategy
Identify and segment potential referral partners (e.g., hospitals, psychiatric practices, IOPs, therapists) across the assigned region.
Develop and execute a comprehensive territory plan using CRM and other digital tools.
Regularly review territory performance to optimize outreach and engagement strategies.
Relationship & Co-Management
Serve as the primary point of contact for partner providers.
Ensure a positive, “white-glove” experience for new referral partners.
Maintain clear communication between referring clinicians and internal care teams.
Establish feedback loops to share appropriate, de-identified patient progress updates.
Troubleshoot issues related to patient intake or prior authorization processes.
Compliance & Administration
Maintain accurate and detailed documentation of all activities within the CRM system.
Adhere to all healthcare compliance regulations, including HIPAA, Anti-Kickback Statute (AKS), and Stark Law.
Manage administrative tasks efficiently, including expense reporting and field budgeting.
What you must have:
Clinical Knowledge: Ability to confidently discuss Treatment-Resistant Depression (TRD), Major Depressive Disorder (MDD), and mechanisms of action for approved treatments.
Regulatory Expertise: Must become fluent in REMS processes and be able to explain them clearly to provider offices.
Insurance Familiarity: Understanding of payer landscapes (Medicare, Medicaid, commercial) and the Prior Authorization process for medical billing codes.
Compliance-Driven Mindset: Must operate with a strict adherence to healthcare regulations and ethical standards.
Professional Communication: Strong interpersonal skills, capable of engaging diverse clinical audiences.
Minimum of 2 years in a B2B relationship, sales, or partnership role within a regulated industry (e.g., healthcare, pharmaceuticals, finance).
Must demonstrate the ability to learn clinical content quickly and communicate it effectively.
Logistics: Comfortable spending 60% or more time in the field. Must have a reliable vehicle and a valid driver's license with a clean driving record.
If you would like to apply email your resume
**********************
Easy ApplyPatient Care Coordinator/ Engager
Ambulatory care coordinator job in Secaucus, NJ
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Secaucus, NJ
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
Patient Care Coordinator
Ambulatory care coordinator job in Greenwich, CT
Job Description
We're seeking a compassionate and detail-oriented Patient Care Coordinator to support a high-end dermatology practice focused on medical, cosmetic, and surgical skin care. This front-facing role is perfect for someone who thrives in a fast-paced environment, enjoys patient interaction, and can manage multiple administrative tasks with professionalism and poise.
Key Responsibilities
Greet patients warmly, manage check-in/check-out procedures, and ensure a smooth flow through the practice
Schedule, confirm, and manage appointments across multiple providers and services
Answer phones, respond to inquiries, and provide accurate information about treatments and policies
Verify insurance, process payments, and assist with pre-authorizations or billing questions
Maintain accurate patient records and ensure compliance with HIPAA guidelines
Coordinate pre- and post-procedure instructions with clinical staff
Serve as a liaison between patients, providers, and medical assistants to optimize the patient experience
Support the administrative team with additional duties as needed (supply tracking, inventory, data entry)
Qualifications
1+ year of experience in a medical office or dermatology setting preferred
Strong interpersonal and communication skills, both verbal and written
Comfortable with EMR systems (e.g., Modernizing Medicine, Nextech, or similar)
Ability to multitask, prioritize, and work under pressure with grace
Polished, professional demeanor - hospitality or concierge experience is a plus
High school diploma required; associate's or bachelor's degree preferred
Compensation & Benefits
Competitive hourly rate ($23-$25/hr based on experience)
Health benefits and paid time off
Career development in a boutique, high-touch dermatology environment
Exposure to both medical and aesthetic procedures
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Care Coordinator
Ambulatory care coordinator job in Mamaroneck, NY
The Care Coordinator will act as an integral part of the Patient Care team. Their main responsibilities are to provide excellent customer service and ensure the accuracy of medical records. Care Coordinators should demonstrate behaviors that reflect a Culture of Service and be able to maintain composure and pleasantries while working in a fast-paced environment.
Coordinator Responsibilities:
• Answer phones in a professional and courteous manner
• Process telephone and electronic orders/inquiries and requests as needed; refer were applicable
• Verify Patient Demographics including insurance, social security numbers, DOB etc.
• Requesting and obtaining proper medical documentation/notes where applicable
• Communicate/fax/upload medical reports as needed
• Process or refer facility requests to applicable department
• Perform support tasks requested by Logistics Coordinator/Dispatcher
• Additional duties as delegated by management
• Conforms to all applicable HIPAA compliance and safety guidelines
Patient Care Coordinator
Ambulatory care coordinator job in Lake Success, NY
Primary Responsibilities: • Greets patients, family members and guests with a friendly smile • Assists patients with signing in and completing registration • Enters and scans patient's demographic and insurance information into Epic • Verifies insurance eligibility and benefit information; informs patients of insurance benefits
• Collects co-payments and patient balances
• Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
• Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing
• Sends patient records to primary care physician
• Assists with other tasks as assigned
Busy Ophthalmology practice located 2 Ohio Drive Suite 201 Lake Success. Monday through Friday. Tuesday 11-7 and 2 Saturdays or Sundays per month.
Qualifications
Required Qualifications:
• High school education or equivalent experience
• Customer service experience and solid computer skills
• Ability to work a flexible schedule. Open 5 days a week , candidate would have 2 days off
Preferred Qualifications:
• Associates Degree or some college coursework completed
• Epic experience
• Medical office experience; Urgent Care experience
• Knowledge of insurance carriers and managed care plans
In- person interview
Patient Care Coordinator
Ambulatory care coordinator job in Syosset, NY
Join a growing mail-order pharmacy that's transforming the patient experience. PersonalRx is seeking a Bilingual Patient Care Coordinator (English/Spanish) to support patients with compassion, communication, and care in our Syosset, Long Island mail order pharmacy.
If you're a people person who thrives on helping others - and you want a stable, weekday-only position with growth potential - this role is for you.
Full-Time | Monday-Friday | No weekends or late shifts
About PersonalRx
At PersonalRx, we're passionate about helping people live healthier, simpler lives through personalized pharmacy care.
We're a high-touch, high-service pharmacy located on Long Island's North Shore, serving patients nationwide through our innovative mail-order model. Our patients know us, trust us, and rely on us - because we treat them like family.
Learn more: ******************
Why You'll Love Working Here
Competitive hourly pay (based on experience)
Annual performance bonus opportunities
Company equity (RSUs) for top performers
Career growth and promotion opportunities
Brand-new, modern facility
No weekends or late shifts - enjoy work-life balance
Collaborative, supportive, mission-driven team
Comprehensive training and ongoing development
What You'll Do
As a Patient Care Coordinator, you'll be the friendly, empathetic voice our patients look forward to hearing each month. You'll ensure they receive the best care experience through clear communication and attention to detail.
Your key responsibilities include:
Building and maintaining relationships through monthly patient check-ins
Coordinating with doctors' offices for new prescriptions, refills, and prior authorizations
Updating and maintaining accurate patient records (medications, insurance, contact info)
Collaborating with pharmacy and finance teams to resolve delivery or billing issues
Helping patients navigate insurance changes and pharmacy transitions
Staying compliant with all company training and HIPAA standards
What We're Looking For
Bilingual (English & Spanish) - fluent speaking ability required
1+ year of customer service experience (healthcare, pharmacy, or call center preferred)
Excellent communication and phone skills with a professional, empathetic tone
Strong computer and data-entry skills; comfortable using internal systems
NY State Pharmacy Technician License (preferred, not required)
Compassionate, patient-focused mindset with a genuine desire to help others
Ready to Make a Difference?
If you're ready to join a growing healthcare team where your voice matters and your work truly impacts patients' lives - we'd love to meet you.
Apply today! Qualified candidates will be contacted directly by a member of our executive team within a few days.
PersonalRx is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive, supportive environment for all employees.
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Garden City, NY
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
401(k) matching
We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Garden City, N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks.
Duties:
Greet patients warmly and check them in for appointments.
Answer phone calls, respond to inquiries, and direct calls appropriately.
Schedule, confirm, and reschedule patient appointments.
Verify patient insurance information and process necessary paperwork.
Collect co-pays, process payments, and maintain accurate billing records.
Maintain patient records with confidentiality and accuracy.
Assist with prior authorizations and insurance claims as needed.
Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials.
Support the clinical team with administrative tasks as needed.
Requirements:
High school diploma or equivalent required; additional education in medical administration is a plus.
Previous experience in a medical office or physical therapy clinic preferred.
Strong customer service and interpersonal skills.
Proficiency in using electronic medical records (EMR) systems and Microsoft Office.
Ability to multitask and work efficiently in a fast-paced environment.
Knowledge of insurance verification and billing procedures is a plus.
Excellent communication skills, both verbal and written.
Compensation:
Starting salary is $17 per hour, based on experience and qualifications.
Benefits (if applicable):
401(k)
401(k) matching
Competitive pay based on experience.
Dental insurance
Health insurance
Paid time off and holidays
Vision insurance
Patient Care Coordinator/ Budtender - White Plains, NY (Full-Time)
Ambulatory care coordinator job in White Plains, NY
Job Description
Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.
We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community.
As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together.
What the role is about:
Maintains and safeguards entrusted confidential information; maintains vigilance for patient medication safety.
Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis.
Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges.
Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries. Facilitates thorough and accurate input of patient and provider demographic information in seed-to-sale software system.
Maintains cash register and accountability for assigned drawer; completes opening/closing procedures as assigned.
Complies with state law and all regulations and provides oversight for overall dispensary compliance under the supervision of a licensed pharmacist. Understands and stays up to date on state regulations pertaining to medical cannabis.
Participates in recordkeeping and reporting necessary for State Compliance.
Attends staff meetings, continuing education, as directed.
Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing.
Assists patients and caregivers through the dispensary process/experience.
Educates patients on the proper use and storage of medical cannabis medications.
Follows the Green Goods customers service model.
Works with supervisors to set and accomplish goals.
Completes opening/closing procedures as assigned.
Responds to all patient communication platforms (Text, Emails, Voicemail, ETC.)
Troubleshoots to solve patient issues regarding the usage of their cannabis products.
Performs other duties as assigned.
What impact you'll make:
A high school diploma and 1-3 years' experience in a retail environment
Proficiency with MS Office required
Experience working in a fast-paced retail setting is preferred.
Excellent communication skills, verbal and written.
Ability to work in a team environment, as well as independently.
Ability to handle multiple tasks simultaneously.
Ability to work in a fast-paced environment.
Adaptable to change in the work environment.
Must be able to stand for long periods.
Flexible availability including but not limited to weekends and evenings.
Starting Union Pay: $18.50/hr
Why Choose Vireo:
Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture.
At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives.
Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together.
✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future
✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do
✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts
✅ Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve.
EEO Statement
Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *******************
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Patient Care Coordinator
Ambulatory care coordinator job in Teaneck, NJ
Job Description
Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit ***************
Location Address:
Department: Clinical Support
Work Schedule: Monday - Friday (8:00am - 4:30pm)
What We Offer Our Team Members:
Generous Paid time-off (PTO) and paid holidays
Medical, Dental, and Vision Insurance
Health benefits eligible the first day of the month following your start date.
401(k) Plan with Company Match (first of the month following 2 months of service)
Basic & Supplement Life Insurance
Employee Assistance Program (EAP)
Short-Term Disability
Flexible spending including Dependent Care and Commuter benefits.
Health Savings Account
CCRM Paid Family Medical Leave (eligible after 1 year)
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
Professional Development, Job Training, and Cross Training Opportunities
Bonus Potential
Potential for Over-time Pay (Time and a half)
Holiday Differential Pay (Time and a half)
Weekend Shift Differential Pay ($4.00 per hour)
What You Will Do: The role of the Patient Care Coordinator is to serve as a liaison between the Clinical staff and the patient to coordinate expenses, clinical care, and administrative needs. The Patient Care Coordinator collaborates with the Nurse Coordinators and takes daily direction from the Nurse Manager.
Assist the RN with new patient appointments and provide support to the nursing staff.
Initiate checklist and chart audit and provide to RN once patient plan is established.
Track and audit all patient consent forms, alert RN of any deficiencies, and conduct patient follow-up for any missing consents or labs.
Track patient workup to ensure current preconceptual labs, communicable testing, pap smear, annual exam, and mammogram (if applicable) are complete.
Send abnormal labs/preconceptual labs to RN for physician review.
Maintain patient charts during ART meeting review.
Educate new patients after initial consultation with physician, prior to discharge, and refer to the primary nurse if immediate cycling is anticipated.
Review and verify all IVF/FET Care plans are completed.
Coordinate treatment plans with RN and physician to monitor testing and treatment cycle and schedule appointments according to treatment protocol.
Release/obtain medical records to/from patients, authorized providers, and insurance carriers; maintain compliance with HIPAA laws and regulations.
Maintain physician correspondence for new patient referrals, graduating patients, clinical notes, embryo transfer follow-ups, pregnancy outcomes, and birth congratulations.
Monitor out-of-town patient lab work and results.
Coordinate with nursing team to ensure lab work/results are recorded in chart.
Monitor IVF treatment process and ensure timely patient flow.
Assist Nurse Manager with situations and patient issues as needed.
Other duties as assigned.
What You Bring:
High School Diploma or equivalent required.
Medical Assistant Certification or equivalent preferred.
Experience in reproductive medicine or Women's health preferred.
Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office and clinical setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees should have the visual acuity to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment.
CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Care Coordinator- Hoboken
Ambulatory care coordinator job in Hoboken, NJ
Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Hoboken clinic in NJ. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours.
Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need Qualifications
Previous customer service experience.
Someone who is hospitable, welcoming, and team-orientated.
Strong communication skills and ability to multi-task.
A strong attention to detail and willingness to grow.
BA.BS degree preferred, not required.
What We Offer
We know that exceptional patient service can only be achieved when our team is well cared for.
We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:
One Medical paid membership. Learn more at onemedical.com/business
Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.
Medical, Dental, Vision Benefits, Commuter FSA Plan.
401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation
Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health
Commuter FSA Plans - pretax savings plans for travel to & from work
Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness.
Company Events - Annual Summer Picnic and Holiday Awards Celebration
Physical Requirements
Manual dexterity to manipulate office equipment and make written notations.
Ability to use computer keyboard 90% of each workday.
Hearing acuity to communicate over the telephone.
Visual acuity to read information on computer screen.
The ability to sit, stand, walk for extended periods of time
Occasionally lift 10 pounds floor to waist
We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don't work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values:
Service Passion Empathy Accountability Respect Impact Teamwork
ABOUT US:Spear Physical and Occupational Therapy is the nation's leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation's top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear's history of excellence at spearcenter.com.
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