Ambulatory Care Coordinator jobs in Hamburg, NY

Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping adults in our community? Apply to be a Care Coordinator today! “The best thing about coming to work at Horizon Health Services is knowing that I am given the opportunity to make a difference within the community, and, knowing that I am supported by my amazing team!” -Natalie, Care Coordinator What will your day look like? At Horizon, you'll enjoy a supportive, team-based work environment. Have a question? There's always someone there to help! We offer a seamless onboarding experience that'll ensure your success in your new role. As a Care Coordinator at Horizon, you will… Conduct comprehensive member assessments and develop care plans that identify member needs and strengths. Be responsible for independently managing a caseload of approximately 40 members. Travel to meet members in their homes or in the community throughout Erie County. Connect members to resources and services in the community. Collaborate with members care team to ensure proper care is being delivered. Creatively problem solve with members around practical obstacles, in order to meet their needs. Exemplify our values of integrity, respect, and passion - we always try to do the right thing, no matter how hard it is! Why choose Horizon to build your career? At Horizon, we don't just offer a workplace-we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America's Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you'll love… Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we're more than co-workers, we're a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we're here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you're set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you'll have been able to pay off an extra $600! Employer-Paid AAA Membership: Care Coordinators receive a AAA single membership plan, fully covered by Horizon. Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. Paid time off and paid holidays! What makes you a great candidate? We can't wait to learn more about you! Here are a few specifics of what you'll need for the job: Masters degree in a Human Services related field (Psychology, Social Work, Mental Health Counseling, etc) required. OR - Bachelor's Degree in a Human Services related field; OR Credentialed Alcoholism and Substance Abuse Counselor (CASAC) required. Additionally - at least 6 months of paid experience providing care coordination/health home services or experience working in behavioral health in another capacity required OR at least 3 months of internship experience with Horizon in our Care Coordination department required. OR - Associates Degree in a Human Services related field required. Additionally - 4 years of experience providing care coordination/health home services required. Excellent verbal and written communication skills. Ability to work independently while also being part of a large team. Organizational, time management, and problem-solving skills. A clean, valid, NYS driver's license, three years of driving experience, and reliable transportation to travel locally on a regular basis. Location: This position is located 1000 Young Street, Tonawanda, New York. Hours: Monday through Friday - no weekend hours in this position! This position has a schedule from 8:00 AM - 5:00 PM but we are flexible and want to work with your schedule as well! Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $21.75 - $22.95. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $4,800, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Physical demands associated with this position include: Sitting for extended periods, alternating between standing and sitting Local travel between worksites Mobility required involving repetitive wrist, hand, and finger movements Handling light duties, occasionally lifting objects up to 20 pounds Exposure to various environmental conditions including low/high temperatures, outdoor elements Horizon DEIB Statement: Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Accessible Academics in Buffalo, NY is looking for a full-time transition coordinator to join our team. You will work in a collaborative environment that is dedicated to making a difference in the lives of young adults with disabilities. The hours are flexible and work is primarily remote, with occasional attendance at vendor events or in-person meetings to share our mission with community partners. We are a small, growing agency, so this is a great opportunity to make a lasting impact. We offer generous benefits, such as unlimited PTO, 401k, technology stipend, mileage reimbursement, and medical benefits. To apply, visit: ******************************************************* Responsibilities Develop relationships with local high schools, post-secondary institutions, and other local agencies to develop a pipeline of student referrals Participates in the development of student recruitment and retention plans, strategies, and written materials Conducts presentations and attends marketing events as a vendor for the purpose of sharing information about agency services and recruiting new students Develops and sends out marketing materials, maintains organization weekly blog and social media accounts, and other marketing duties as assigned Onboard new students and provide transition counseling to students and families Conduct initial and ongoing vocational, life, and academic skills assessments as part of the new student on-boarding process Develop a transition plan for each student including vocational interests, behaviors, and readiness, and make specific recommendations for students’ transition from high school, through post-secondary credential attainment, and into employment in the community Link students to outside agencies as needed Oversee the programming of each student to ensure that students are making adequate progress towards completing their transition plan Build a network of relationships with local businesses and non-profits in the community for potential volunteer, internship, or job placement of students Receive instructor certification in training programs, maintain current certifications, and train new staff Engage in professional development opportunities to remain current in the field of transition planning and admissions counseling Communicate with families and students and support our Coaching services as needed Other duties as assigned Qualifications Bachelor’s degree; at least 2 years of experience directly related to the duties and responsibilities specified Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. We are looking forward to hearing from you.

Our office, Precision Endodontics - West Seneca, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) Ability to work Monday-Thursday from 8:00am-5:00pm and every other Friday As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$16—$22 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.

Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping adults in our community? Apply to be a Care Coordinator today! “The best thing about coming to work at Horizon Health Services is knowing that I am given the opportunity to make a difference within the community, and, knowing that I am supported by my amazing team!” –Natalie, Care Coordinator What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. As a Care Coordinator at Horizon, you will… Conduct comprehensive member assessments and develop care plans that identify member needs and strengths. Be responsible for independently managing a caseload of approximately 40 members. Travel to meet members in their homes or in the community throughout Niagara County. Connect members to resources and services in the community. Collaborate with members care team to ensure proper care is being delivered. Creatively problem solve with members around practical obstacles, in order to meet their needs. Exemplify our values of integrity, respect, and passion – we always try to do the right thing, no matter how hard it is! Why choose Horizon to build your career? At Horizon, we don’t just offer a workplace—we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America’s Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you’ll love… Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600! Employer-Paid AAA Membership: Care Coordinators receive a AAA single membership plan, fully covered by Horizon. Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. Paid time off and paid holidays! What makes you a great candidate? We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job: Masters degree in a Human Services related field (Psychology, Social Work, Mental Health Counseling, etc) required. OR - Bachelor’s Degree in a Human Services related field; OR Credentialed Alcoholism and Substance Abuse Counselor (CASAC) required. Additionally - at least 6 months of paid experience providing care coordination/health home services or experience working in behavioral health in another capacity required OR at least 3 months of internship experience with Horizon in our Care Coordination department required. OR - Associates Degree in a Human Services related field required. Additionally – 4 years of experience providing care coordination/health home services required. Excellent verbal and written communication skills. Ability to work independently while also being part of a large team. Organizational, time management, and problem-solving skills. A clean, valid, NYS driver’s license, three years of driving experience, and reliable transportation to travel locally on a regular basis. Location: This position is located 1000 Young Street, Tonawanda, New York. This role serves the Niagara County community. Hours: Monday through Friday - no weekend hours in this position! This position has a schedule from 8:00 AM - 5:00 PM but we are flexible and want to work with your schedule as well! Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $21.75 - $22.95. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $4,800, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Physical demands associated with this position include: Sitting for extended periods, alternating between standing and sitting Local travel between worksites Mobility required involving repetitive wrist, hand, and finger movements Handling light duties, occasionally lifting objects up to 20 pounds Exposure to various environmental conditions including low/high temperatures, outdoor elements Horizon DEIB Statement: Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Elderwood at Hamburg is seeking a Registered Nurse (RN) to join our clinical team as a MDS Nurse. An MDS (Minimum Data Set) nurse, or nurse assessment coordinator, collects and assesses information for the health and well-being of residents in Medicare- or Medicaid-certified nursing homes. Following federally-mandated procedures and using the MDS process, the nurse monitors residents' health and well-being from the time of admission through the end of their stay. This work also requires the planning, documentation and submission of the compiled information. It calls for creative problem solving and attentive communication with staff, residents and their families, to ensure that personal, health and administrative concerns are being addressed. Most MDS nurses work in nursing homes, but some are employed in other Medicare- or Medicaid-certified facilities. The MDS Nurse supports the MDS/PPS Coordinator in completion of PPS and/or OBRA assessments for both subacute and long-term care as required as well as any additional departmental tasks designated by MDS/PPS Coordinator as needed. This is a days position. LPNs with the right experience will be considered. Join Our Team Are you looking for a new start? A great opportunity awaits with Elderwood! Employee Perks! 401K Retirement Plan with Company Match, Free On-Site Parking, Free Uniforms, Generous PTO & holiday package, Increased Wages, Life Insurance, Medical, Dental, and Vision insurance, Point-earning employee reward program: redeem for prizes!, Substantial employee referral program, Tuition reimbursement program Responsibilities MDS RN - Essential Job Functions: Accurate and timely completion and submission of Minimum Data Set (MDS). Compliance with Federal and State requirements, and facility policies. Actively participate in utilization management processes, including PDPM and state case mix process. Conducts resident interviews. Compile, monitor and audit clinical documentation. Communicate clinical issues to appropriate clinicians . Supports and assists MDS/PPS Coordinator as directed. Demonstrates knowledge and understanding of all policies and procedures and ability to reference them. Utilizes electronic timekeeping system as directed. Recognizes and follows the dress code of the facility including wearing name tag at all times. Follows policy and procedure regarding all electronic devices, computers, tablets, etc. Supports and abides by Elderwood's Mission, Vision, and Values. Abides by Elderwood's businesses code of conduct, compliance, and HIPAA policies. Performs other duties as assigned by supervisor and/or Elderwood Administrative Services Clinical Reimbursement Department Qualifications MDS RN - Qualifications: RN licensure preferred, with current license in state employee Prior experience with MDS 3.0 preferred Long Term Care experience preferred Excellent verbal and written communication skills Self-motivated, highly organized, and dedicated Willing to train the right candidate Elderwood expects all current and new employees to be vaccinated against COVID-19. If hired, you will be required to provide proof of vaccination. Employees may request a medical exemption from vaccination. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Description: Care Coordinator Purpose: The Care Coordinator will provide coordinated care to patients by developing, monitoring, and evaluating interdisciplinary care. * Orients and educates patients and their families by meeting them; explaining the role of the patient care coordinator; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements. * Develops interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process. * Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations. * Respects patients by recognizing their rights; maintaining confidentiality. * Maintains quality service by establishing and enforcing organization standards. * Maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data. * Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. * Assists all patients through the healthcare system by acting as a patient advocate and navigator. * Complete home visits as needed to further evaluate patient needs and home life circumstances. * Initiate referrals for services that are assessed as needed. * Participates in Patient-Centered Medical Home team meetings and quality improvement initiatives. * Supports patient self-management of disease and behavior modification interventions. * Contributes to team effort by accomplishing related results as needed. * Performs other duties as assigned Education/Skills/Qualifications: * Bachelor's Degree in Public Health, Nursing, and Behavioral Sciences preferred or combination of Associates Degree and relevant experience. * Self-disciplined, energetic, passionate, innovative * One year ambulatory or public health experience is preferred * Excellent interpersonal and communication skills required * Leadership and organizational skills essential * Bilingual especially in Spanish is preferred * Computer literate * Demonstrate sound judgment, decision-making, and problem-solving skills * Knowledge of medical office practices, procedures, and equipment * Knowledge of problem-oriented record-keeping * Correct English usage, spelling, and grammar * Confidence to communicate and outreach to other community healthcare organizations and personnel * Knowledge of community resources The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability, or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Job Details Experienced Schofield Residence - Kenmore, NY Full Time $40.00 Hourly DayDescription The MDS Coordinator is responsible to the Director and Assistant Director of Nursing and Resident Care Services. The job duties and responsibilities are to be performed while observing the following standards: job standard (knowledge, ability, skills), technical skill, quality, quantity, judgement/problem solving, decision making, and initiative. The responsibilities include, but are not limited to the following: MDS Responsibilities: A. Completes MDS Assessments within timeframes established by federal, state and third party payor requirements to ensure maximum reimbursement. B. Oversees accurate completion of the MDS by the interdisciplinary team. Audits data entry and initiates corrective action and/or re-education for any staff failing to meet state and federal requirements for documentation to support the MDS. C. Oversees all ADL documentation for accuracy and provides ADL training, if necessary, in conjunction with the Inservice Coordinator. D. Works in conjunction with the Health Information Department in preparing and scheduling MDS ARD dates. E. Maintains knowledge of the MDS by participating in education programs, current literature and workshops to ensure that the Nursing Facility's clinical support staff is in compliance with any and all regulatory requirements. Acts as a content expert for consultation to the interdisciplinary team. F. Attends care plan meetings and completes care planning in the absence of the Unit Coordinator(s). Reimbursement/Insurance Responsibilities: G. Works in conjunction with the Admissions Assistant and the Finance Office to validate primary payor sources. H. Determines resident's eligibility for Medicare, Medicaid or third party payors according to established federal, state and third party payor regulations. I. Ensures physician certification and re-certification of Medicare Part A occurs in prescribed intervals. J. Serves as a liaison for the Nursing Facility with the Finance Office and third party billers. K. Issues coverage, denial and cut-off letters per federal requirements. L. Works in conjunction with the Health Information Department on appeal processes as necessary. M. Conducts weekly Medicare meetings with the interdisciplinary team. N. Communicates with the interdisciplinary team, individual coverage start dates and end dates. O. Develops and maintains strong interpersonal relationships and open communication with governmental and third party payors, physicians, peers and departmental managers. P. Perform other related duties as required by their manager. Benefits Include: Competitive Wages, Paid Time Off, Sick Days, Medical, Dental, Life Insurance, 401(k) (eligibility based on full-time/part-time status), Tuition Reimbursement, Uniform Allowance, Other Perks Competitive Salary based on experience EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. srpp Qualifications A. Education and Training - Current New York State Professional Nurse Registration, preferably a B.S. in Nursing. Current cardiopulmonary resuscitation (CPR) certification issued by either the American Heart Association or the American Red Cross. Interest in developing nursing and management abilities and furthering education in these areas through membership in professional organizations and/or participation in workshops and seminars. B. Experience - Previous experience as a supervisor or head nurse in long term care and MDS completion experience preferred. C. Character - Must possess good moral character, compassion for the elderly, have the ability to manage licensed and allied nursing personnel, and create/maintain good staff relationships; must maintain all information in the strictest of confidence. D. Interpersonal skills - must possess the ability to communicate in a calm, non-threatening manner with residents, families, volunteers multidisciplinary team and co-workers. Is an advocate for the Schofield Residence, its purposes, goals and policies. E. On-call hours will be rotated between the nursing team, with each team member being assigned specific on-call periods, typically a rotating schedule of every 6 weeks.

Cazenovia Recovery is a great place to work! to our staff members. This position is responsible for implementing the intake process for our residents and ensuring that the process is centralized and conducive to the needs of the applicants. Responsibilities Evaluates and assesses the intake process to enhance service delivery Completes Level of Care for Alcohol and Drug Treatment Referral (LOCADTR) screenings to determine appropriate level of care Develops and maintains networking trainings with outside providers regarding agency services and the referral process Ensures residents obtain, complete, and deliver necessary documents in order to qualify for Congregate Care Level II Social Services funding, Social Security, or other funding sources Facilitates completion of sliding fee scales for self-payers Inputs required financial and intake information into the agency's database Assists applicants and residents in need of Medicaid managed care direction or information Requirements Associate's degree in Human Services with at least three years' experience in substance use treatment (or other human service or mental health field) Salary Description $24.00/Hour

Job Description WHY JOIN JFS? For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch – A person who is ethical, decent, and admirable. It’s someone who acts with integrity and honor, often showing kindness and consideration towards others. Being called a Mensch is a compliment suggesting that one’s character is upright, responsible, and morally sound. Be Person-Centered – Meeting individuals where they are at. Be Culturally Responsive – Creating purpose-built spaces and programs for our clients that respect their culture. Be Resolute – Tenacity, solution-seeking, and getting stuff done. WHAT YOU’LL DO The Care Coordinator-HARP works with an assigned caseload of clients who are enrolled in the health home program and in a Health and Recovery Plan (HARP). In addition to providing these patients with health home care coordination services, the Care Coordinator- HARP also assists clients with accessing Home and Community Based Services (HCBS) and Community Oriented Recovery and Empowerment Services (CORE). The Care Coordinator-HARP conducts the NYS Eligibility Assessment, develops, and maintains the HCBS Plan of Care, and links clients to HCBS and CORE providers in the community. The Care Coordinator- HARP also provides education to clients about HARP benefits and assists other care coordinators at JFS with linking their HARP enrolled clients to HARP services. Key Responsibilities Maintain a caseload of clients enrolled in HARP and provide care coordination services in compliance with health home policy and standards of care. Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices. Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care. Complete crisis plan with all client on assigned caseload and review with client at least annually. Conduct annual case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals. Successfully complete the HARP Assessment training in the Uniform Assessment System for New York (UAS-NY). Performs HARPs assessments/reassessments; maintains an active Health Commerce System (HCS) account. Monitor the delivery of HCBS services to ensure clients are following through with goals identified in their HCBS care plans. Assist client with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation. Works closely with the interdisciplinary care team including primary care providers, medical specialists, mental health providers, residential services, substance abuse treatment program, etc. Conduct research on community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals. Utilize culturally sensitive and linguistically appropriate strategies to engage and deliver services to clients. Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter. Collaborate and case conference with the MCO HARP Care Manager, HCBS, and CORE providers to ensure on-going client linkage and engagement in HCBS and CORE. Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES. Provide education to other members of the Care Coordination Division team on HARP, HCBS, and CORE and assists with transferring of newly HAREP enrolled clients between caseloads as needed. Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. Effectively support health home programs on an as needed basis. WHAT YOU’LL BRING Bachelor's degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing AND Two (2) years of experience providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism, or substance abuse, and/or children with SED OR Bachelor's level education or higher in any field with three years of experience working directly with persons with behavioral health diagnoses OR Bachelor's level education or higher in any field and two (2) years of experience as a Health Home care manager serving the SMI or SED population. Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment. Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems. Bilingual skills desirable. English speaking and writing fluency required. Demonstrate basic knowledge of chronic conditions, including chronic mental conditions, HIV/AIDS, and serious mental illness. Ability to work some nights/weekends, as needed. This position requires travel between sites and therefore, you must have a reliable vehicle, valid driver's license, and liability insurance in the amount of $100/$300K. Also, if hired, you must produce evidence of having received the Covid-19 vaccination. WHAT WE OFFER Competitive salary range of $25.00-$30.00 per hour, commensurate with experience and qualifications. Benefits such as health insurance (Independent Health), accrued Paid Time Off (PTO) of 4+ weeks, 401k retirement plan with company match, and 13+ observed holidays. Reduced full-time work week of 35 hours and early close on Fridays. A supportive and collaborative work environment. The chance to make meaningful impact in a dynamic and forward-thinking organization. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description: Care Coordinator Purpose: The Care Coordinator will provide coordinated care to patients by developing, monitoring, and evaluating interdisciplinary care. Orients and educates patients and their families by meeting them; explaining the role of the patient care coordinator; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements. Develops interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process. Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations. Respects patients by recognizing their rights; maintaining confidentiality. Maintains quality service by establishing and enforcing organization standards. Maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Assists all patients through the healthcare system by acting as a patient advocate and navigator. Complete home visits as needed to further evaluate patient needs and home life circumstances. Initiate referrals for services that are assessed as needed. Participates in Patient-Centered Medical Home team meetings and quality improvement initiatives. Supports patient self-management of disease and behavior modification interventions. Contributes to team effort by accomplishing related results as needed. Performs other duties as assigned Education/Skills/Qualifications: Bachelor's Degree in Public Health, Nursing, and Behavioral Sciences preferred or combination of Associates Degree and relevant experience. Self-disciplined, energetic, passionate, innovative One year ambulatory or public health experience is preferred Excellent interpersonal and communication skills required Leadership and organizational skills essential Bilingual especially in Spanish is preferred Computer literate Demonstrate sound judgment, decision-making, and problem-solving skills Knowledge of medical office practices, procedures, and equipment Knowledge of problem-oriented record-keeping Correct English usage, spelling, and grammar Confidence to communicate and outreach to other community healthcare organizations and personnel Knowledge of community resources The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability, or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

The Intake Coordinator is responsible for accurately entering and managing data related to new matter setups within the company. This role ensures all information is properly entered into the system to support timely usage by timekeepers and the billing department. Essential Functions: Data Entry and Maintenance: Accurately input data for new matter setups. Regularly update and maintain databases to ensure records remain current and error-free. Quality Control: Verify data accuracy by cross-checking source documents and resolving discrepancies. Conduct regular audits and quality checks to ensure compliance with company standards. Collaboration: Work closely with Legal Assistants to gather required information and streamline data collection for new clients, new cases. Troubleshoot data-related issues by coordinating with relevant departments. Documentation: Maintain detailed documentation of data entry procedures and system changes. Generate reports as needed for management review and operational planning. Process Improvement: Partner with the Librarian to identify opportunities for process automation and enhance data accuracy. Recommend workflow changes to improve efficiency. Cross-train with other Accounting department roles as needed. Perform administrative tasks as required. Perform other related duties as assigned. Education/Experience: High school diploma or equivalent required. Additional certification in data management, legal studies, or administration is a plus. Experience in a legal or professional office setting performing administrative, records, billing, or data entry tasks preferred. Familiarity with client/matter intake processes or document management systems is desirable. Knowledge/Skills: Excellent attention to detail and strong organizational skills. Understanding of common legal terms and distinctions between practice areas. Quick learner with the ability to multitask and manage multiple client accounts or matters while maintaining accuracy. Proficiency in Microsoft Office products. Familiarity with law firm software, data entry systems, spreadsheets, and database management is a plus. Strong communication skills and the ability to work effectively in a team environment. Ability to meet tight deadlines while maintaining high accuracy levels. High degree of professionalism when handling client interactions and billing issues. Knowledge of maintaining confidentiality in line with legal industry standards, especially with sensitive client information and billing data. The base salary range for this role is $47, 500 to $50, 000. This base salary range represents the low and high end of the base salary range for this position. The actual base salary offered will vary based on various factors and may go higher based on exceptional experience.

Job Description Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life. Full-time: 2040 Seneca Street, Buffalo, NY SUMMARY OF POSITION FUNCTION: Provides direct service to assigned caseloads of individuals transitioning back into the community prison setting. Services include comprehensive assessment, service planning, coordination of stabilization needs and other identified areas of need or interest, recordkeeping, case management, collaboration and outreach. MAJOR DUTIES AND RESPONSIBILITIES: Knowledge and demonstration of agency core values in day-to-day activities Provides comprehensive Care Coordination and case management assessment to assigned caseload Work effectively with parole and other community partners. Work effectively with individuals enrolled to meet benchmarks regarding enrollment, CBI enrollment, and completion. Assure all treatment planning including convening regular screening-linking-planning and case conferences involving all providers and support network Provide outreach to client, family, and other involved persons Assure and maintain linkages to medical, financial, social, rehabilitative, addiction and psychiatric services Provide effective advocacy both to obtain services required by individual clients and to obtain needed systems development or change this may include meeting individuals at their appointments if needed Serve as a social change agent by identifying service barriers, participating in the development of solutions, and serving as a systems advocate Provide required services including crisis intervention, treatment, and support in the absence of viable alternatives. Perform recordkeeping, statistical tracking, and quality assurance activities in an accurate and timely manner. Other duties as assigned SKILLS/COMPETENCIES: Demonstrated ability to work independently and to initiate change Must possess excellent skill and judgment in a range of clinical and case management activities Must be able to collaborate effectively with a team, DOCCS area office staff and have superior interpersonal skills in dealing with other providers and client supports Must possess excellent written and verbal skills Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc. Must possess excellent time management skills. Must be able to meet deadlines with documentation. EDUCATION REQUIREMENTS: Associate or bachelor’s degree EXPERIENCE: At least one year of Case Management experience with a bachelor’s degree OR Two years’ experience with an associate degree Preferred two years experience working with individuals involved in the criminal justice system. Must possess a valid Driver’s License with a satisfactory driving record, and possess a personal vehicle for job requirement COMPENSATION: $23.09/hr - $29.44/hr

This position involves overall accountability for the daily coordination of child/adolescent care needs. Provide services to child/adolescent up to the age of 21. Conducts a comprehensive health assessment with child/adolescents using NYSDOH assessment tools (CANS- NY & UAS). Assist child/adolescent & families to access care in the most appropriate setting. Sets child/adolescent goals, monitors and reports status of goals to all care system providers. Ensures that a holistic approach is used and that goals for all dimensions of health; psychosocial, behavioral, emotional and medical are met. Collaborates with Social Work, all CHH Care Coordinators, Medical Staff, Nursing, Ancillary services to ensure that child/adolescent care is coordinated, including accompanying documentation and referrals, appropriate community referrals, and completed family/child/adolescent education and linkages. Must have valid drivers license, must be able to provide proof of insurance coverage and must have a reliable vehicle to perform the essential job duties. The candidate cannot have any revocations or suspensions on their driving record. **Education And Credentials** **Responsibilities:** AAS - Associate of Applied Science Social Work, Psychology or related Human Services field required. Related internships will be considered as well, or BA - Bachelor of Arts Social Work, Psychology or related Human Services field required. NYS Drivers License upon hire required. CANS-NY 0-5 Year Old and CANS-NY 6-21 Year Old required within 30 days. **Experience** **Other information:** 1 year of experience in a medical or behavioral health setting, with pediatric and/or adolescent populations required. Related internships will be considered as well. **Job Details** Department: OCH Crisis Grant Standard Hours Per Week: 75.00 Weekend/Holiday Requirement: No On Call Required: No **With Rotation:** No **Scheduled Work Hours:** 8a-4p; 8:30a-4:30p; 9a-5p Work Arrangement: Hybrid Union Code: U44 | SEIU 1199 Oishei Healthy Kids Requisition ID#: 717 Recruiter: Alex J. Yebernetsky Grade: Pay Frequency: Bi-Weekly **Salary Range:** $17.00 -$23.00 *Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement. _Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!_ **Position** Care Coordinator **Location** US:NY:Buffalo | Clinical Support Staff | Full-Time **Req ID** null Equal Opportunity Employer Kaleida Health is committed to diversity and believes our workforce is strengthened by the inclusion of and respect for our differences. Kaleida Health is an equal opportunity and affirmative action employer. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, citizenship status, creed, gender, gender identity or expression, sexual orientation, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for or perform your job.

Referral Intake Coordinator- Healthcare Call Center 4444 Bryant and Stratton Way, Williamsville, NY Healthcare Customer Service Representatives are encouraged to apply! This is an located at our headquarters in Williamsville, NY. ConnectLife helps people help others. As a federally designated, not-for-profit organ procurement organization and community blood bank, we save and enhance lives through organ, eye, tissue, and blood donation. A career with ConnectLife, no matter what job you do, is an opportunity to make a difference in WNY through educating the community, inspiring donation, and connecting lives. Job Summary: Responsible for all incoming calls to the Donor Referral Center. Collects all pertinent information over the phone for initial donation referral, and simultaneously inputs data into the internal electronic medical record. Status: Full Time Salary and Advancement: Non-exempt -$20.50 per hour -Additional promotional increases with advancement into Specialist roles within 3-6 months -$2.00 Shift differential on overnight shift Schedule: 2-week repeating Pitman Schedule, Built-in overtime every other week (36/48) 12 hour shifts available from 6:30am-6:30pm and 6:30pm-6:30am Enjoy a 3-day weekend, every other week Education Requirements: High school diploma or equivalent required. Associate degree or higher in healthcare related field preferred. Experience Requirements: Customer service experience required. Medical terminology and/or medical record review experience preferred. 1 year working in a healthcare setting preferred. Call center experience preferred. Knowledge, Skills, and Abilities: Excellent interpersonal skills, written and verbal communication skills (clear, concise, and pleasant phone voice), including communicating with diverse individuals required. Proficient in keyboarding, Microsoft Office Suite, data entry, utilizing dual monitors, and telephone operations required. Must be adaptable and flexible to frequent changes within donor eligibility criteria. Thinks critically when solving problems with a continuous focus on customer service. Must be detail-oriented and able to multi-task while remaining accurate under pressure. Ability to work in a collaborative team environment. Essential Job Functions: Responsible for answering all incoming calls to the Donor Referral Center. Obtain all pertinent patient information and medical history, as necessary, from referring hospital or other referring sources during initial referral call. Utilizes dual monitors to maximize agility across multiple computer programs simultaneously to input data in the internal electronic medical record. Communicate with the referring source until potential authorizing person can be approached when a donor is found to be eligible/suitable for donation. Facilitate communication with hospital staff, Funeral Directors, coroners, and/or medical examiners to provide routine updates or obtain additional facts, autopsy information, morgue time, or any other important details. Coordinate and triage external agency referrals while providing exemplary customer service and ensuring data entry accuracy prior to forwarding the referral and/or message to the applicable party. Provides authorization for visitor access to all three ConnectLife buildings 24/7 through electronic identification system. Maintain overall understanding of organizational operations as to handle all in-bound, non-referral calls. Provides caller with information, then triage and transfer to appropriate recipient within ConnectLife. Continuously monitors all communication mediums throughout the shift for updates and pertinent job information. Contribute referral information or applicable open items for the End of Shift Report (EOS), as needed. Report any complaints or errors received to management, as needed. Remain informed on current ConnectLife SOP's and all relevant donor criteria changes on a daily basis. What We Offer Health Insurance Employer Sponsored Dental & Vision insurance Employer Sponsored Life insurance Paid vacation & sick time on an accrual basis beginning on day 1 401(k) after one year of service with 3% employer contribution Employee Referral Bonuses Pet insurance And more!

Details: Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico. The Admissions Intake Coordinator provides alcoholism and substance abuse counseling services in approved work settings to conduct intakes and see clients individually in the Methadone Program and Outpatient Program. The clinician will complete a psychosocial intake assessment for clients entering various programs in our department. The position involves working closely with the front office support staff, the medical team as well as the clinicians. The provides comprehensive assessment services to clients who have substance abuse barriers to employment by applying clinical judgment to determine appropriate treatment needs and levels of care. This includes performing diagnostic assessment, evaluation, intervention, referral and alcoholism and/or substance abuse counseling in both individual and group settings. The salary is $38,000-$43,000 annually KEY ESSENTIAL FUNCTIONS: Conduct substance use and mental health assessments, utilizing standardized assessment tools and best practice techniques i.e. MI, EBP etc. Complete phone screenings and determine client's suitability to complete a clinical assessment. Coordinate intakes and medical appointments as necessary. Knowledge of all applicable screening tools; i.e. PHQ 2&9, DAST, MAST, Modified Mini Screen, etc. Works with Finance Department to ensure billing for APG services. Work with Entitlement Department to ensure financial clearance Process client ID Card/Photo. Complete a Comprehensive Psycho-Social Assessment for clients entering the Program. Knowledge of the current LOCADTR 3.0 Knowledge of Lighthouse to check for dual enrollment prior to admission, Completes timely reporting admissions and discharges on OASAS Client Data System PAS 44's and PAS 45's Working knowledge of Electronic Health Record; i.e. Nextgen and Avatar. Explain treatment service agreement include; program rules and regulations (orientation), policies and practices and obtains clients signatures Conduct monthly orientation groups that include all new admissions. Monitors and reconciles Census between Lighthouse/Central Registry and OASAS CDS. Pursue ongoing professional development relevant to the job position. Participate in clinical supervision regularly and interdisciplinary team meetings. Demonstrates understanding of appropriate use of treatment planning and clinical intervention. Provides education and information to the client about alcohol and drug use disorder. Maintains and updates referral services and resources that may be useful to our client population. Conducts random toxicology testing for clients whenever necessary. Other related duties as required or directed by the Supervisor. EDUCATION AND EXPERIENCE REQUIRED: High School Diploma or GED. Associate Degree preferred. Minimum of three (3) years working in a Mental Health setting. Valid unrestricted NYS OASAS certification as a CASAC Substance Abuse Counselor required. Must obtain Mandated reporter (2 hours) training/certificate prior to hire date. Website info: **************************************************** Must obtain training/certification within thirty (30) days of hire. Domestic Violence Infection Control BASIC (non-medical/nursing staff) HIV Child Abuse Tobacco Cessation Impaired Driver Screening and Assessment Must obtain training/certification during in-house orientation. Supporting Recovery with Medications Addictions Treatment (MAT) Must obtain SUD training/certificate within thirty (30) days of hire (if applicable) Screening, Brief Intervention and Referral to Treatment CASAC Canon of Ethics (6 hours) Confidentiality related to 42CFR (3 Hours) Excellent organizational, communication and time management skills Ability to work on a strong team of professionals in a culturally diverse environment. Ability to multitask and to work and function under pressure. *Acacia Network is an equal opportunity employer*

UPMC Chautauqua is seeking a full-time Outpatient Nurse Coordinator to join their team in their Addiction Medicine Residential Unit. This position offers a primary weekday schedule with the potential for weekends and holidays for nursing coverage. About the Unit: This is an Ambulatory Residential Addiction Services unit certified by the State of New York's Office of Addiction Services and Supports (OASAS) and is designed to support individuals diagnosed with a substance use disorder. The Residential program is a 20-bed unit comprised of multiple common areas consisting of dining room & kitchen, group room, TV and Computer rooms, art therapy room, access to gym, and space for indoor recreational activities. Our program uses evidenced based programming combined with vocational and wellness therapies to create person centered environment. The staffing is comprised of Psychiatrist, Physician Assistant, Nurses (RN's& LPN's), Counselors, Milieu Therapists, Supportive Employment Specialist, Psych Associates, Personal Care Technicians, and Peer Specialists to serve all the various needs of a client during their course of treatment. Our Outpatient Nurse Coordinator is a Registered Nurse and serves as a member of the care delivery team. In this role, you would be responsible for the care of the patient in a global view, accountable for multiple aspects of the patient care package even when patient contact is minimized. You'll use independent judgment and continued communication with the patient, family, physician and community resources to assist the patient in attaining a measure of outpatient health. Responsibilities: * Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care. Actively participates in practice-based shared governance, goal setting and supports the change and transition process to improve quality of care and the practice environment. Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership. Participates in work that improves patient care and the professional practice environment. Adapts to change and demonstrates flexibility with the change process. Provides oversight and supervision to the overall practice environment, assisting all other disciplines and directing clinical/administrative activity as need arises. Demonstrates leadership capabilities with new nursing staff, patient information coordinators, medical assistants and office assistant staff in the daily management of the patient process. * Formulates goals and a plan of care for patients that involves the patient as partner and considers the individual needs of the patient in a holistic manner. Triages patient situations and coordinates care with physician. Assist physician with all aspects of patient care including assessment, evaluation and education. Provides care for patients in a global, holistic method-responsibility for the patient is viewed in a continual manner, not simply at the time of office/procedural visit. Accountable for outpatient treatment follow up necessary for patient to maintain health in between outpatient visits. Serves as primary nursing resource to patient caseload. Facilitates necessary services outside of the healthcare facility, interacts with homecare and other support services. * Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues. Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships. Maintains a conscious balance between work and personal life. Models safe work hours, time management and healthy lifestyle. Communicates with peers and management any safety hazards identified in the workplace. Assists the departmental manager (Practice Coordinator or Practice Manager) in patient care planning, operations and innovations. * Actively participates in department or practice-specific quality improvement efforts. Identifies opportunity for quality improvement to colleagues and management. Takes personal responsibility in improving patient satisfaction with the quality of care and service. Utilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest. Actively assists and participates in all preparation and maintenance activities for regulatory agency reviews and quality audits. Becomes the patient advocate and voice to the physicians and physician extenders within the practice. * Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families. Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment. Good clinical judgment with critical thinking, analytical and problem-solving abilities required as related to various aspects of patient care. Critical thinking skills necessary to exercise and to lead others in application of the nursing process. Communication skills that designate the Professional Nurse Coordinator as the voice/advocate for the patient. Mobility and visual manual dexterity. Physical stamina for frequent walking, standing, lifting and positioning of patients. * Demonstrates critical thinking in the identification of clinical, social, safety, psychological and spiritual issues for the patient care within an episode of care. Practices solid communication skills and is able to articulate and translate the patient's condition to other care providers and to negotiate and make recommendations for changes in patient care and office practices. Patient documentation is comprehensive and promotes communication between caregivers. Incorporates national professional organization as well as business unit and health system's goals to improve patient safety, quality and satisfaction. Creates a caring and compassionate patient focused experience by building healing relationships with patients, families and colleagues. * Demonstrates knowledge of adult learning principles (and/or teaching children if applicable) and applies in teaching of patients, families, students and new staff. Provides detailed and appropriate teaching to patients and families to effectively guide them through the episode of care both in the office setting and via phone/written communication when at home. Serves as the primary nursing liaison for the development of a total care plan to patient and family. Supports the development of students, new staff and colleagues. May serve as a preceptor for newly acquired staff. May be responsible for coordination of staff training and educational activities. Functions as the senior nursing level assisting in the professional development and maturity of new staff members and ancillary support. Creates an environment of open dialogue, inquiry and continuous development by asking for feedback and improving practice. * The individual must be able to demonstrate the knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit as specified below. * They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patients status and interpret the appropriate information needed to identify each patients requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures. * Minimum 3 years nursing experience. BSN preferred. Licensure, Certifications, and Clearances: Current licensure as a Registered Professional Nurse in practicing state. CPR Certification UPMC approved national certification preferred. CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire CCM training is required within 60 days of hire and annually thereafter * Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) * Comprehensive Crisis Management (CCMC) * Registered Nurse (RN) * NYS Fingerprint Check OASAS (NYFP2) * NYS Staff Exclusion List (NYSEL) * NYS Statewide Central Register of Child Abuse (NYSCR) UPMC is an Equal Opportunity Employer/Disability/Veteran

Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping adults in our community? Apply to be a Care Coordinator today! “The best thing about coming to work at Horizon Health Services is knowing that I am given the opportunity to make a difference within the community, and, knowing that I am supported by my amazing team!” -Natalie, Care Coordinator What will your day look like? At Horizon, you'll enjoy a supportive, team-based work environment. Have a question? There's always someone there to help! We offer a seamless onboarding experience that'll ensure your success in your new role. As a Care Coordinator at Horizon, you will… Conduct comprehensive member assessments and develop care plans that identify member needs and strengths. Be responsible for independently managing a caseload of approximately 40 members. Travel to meet members in their homes or in the community throughout Niagara County. Connect members to resources and services in the community. Collaborate with members care team to ensure proper care is being delivered. Creatively problem solve with members around practical obstacles, in order to meet their needs. Exemplify our values of integrity, respect, and passion - we always try to do the right thing, no matter how hard it is! Why choose Horizon to build your career? At Horizon, we don't just offer a workplace-we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America's Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion! What we offer that you'll love… Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we're more than co-workers, we're a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we're here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you're set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you'll have been able to pay off an extra $600! Employer-Paid AAA Membership: Care Coordinators receive a AAA single membership plan, fully covered by Horizon. Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University. Paid time off and paid holidays! What makes you a great candidate? We can't wait to learn more about you! Here are a few specifics of what you'll need for the job: Masters degree in a Human Services related field (Psychology, Social Work, Mental Health Counseling, etc) required. OR - Bachelor's Degree in a Human Services related field; OR Credentialed Alcoholism and Substance Abuse Counselor (CASAC) required. Additionally - at least 6 months of paid experience providing care coordination/health home services or experience working in behavioral health in another capacity required OR at least 3 months of internship experience with Horizon in our Care Coordination department required. OR - Associates Degree in a Human Services related field required. Additionally - 4 years of experience providing care coordination/health home services required. Excellent verbal and written communication skills. Ability to work independently while also being part of a large team. Organizational, time management, and problem-solving skills. A clean, valid, NYS driver's license, three years of driving experience, and reliable transportation to travel locally on a regular basis. Location: This position is located 1000 Young Street, Tonawanda, New York. This role serves the Niagara County community. Hours: Monday through Friday - no weekend hours in this position! This position has a schedule from 8:00 AM - 5:00 PM but we are flexible and want to work with your schedule as well! Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $21.75 - $22.95. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $4,800, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually. Physical demands associated with this position include: Sitting for extended periods, alternating between standing and sitting Local travel between worksites Mobility required involving repetitive wrist, hand, and finger movements Handling light duties, occasionally lifting objects up to 20 pounds Exposure to various environmental conditions including low/high temperatures, outdoor elements Horizon DEIB Statement: Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description ABOUT JFS For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best. OUR VALUES Be a Mensch: We are ethical, kind, and admirable. We assume good intent and act with integrity. We are thoughtful and deliberative in how we support our clients, each other, and the community. “Choose generosity over judgment—every time” Be Purpose-Built: We create spaces and programs that respect clients’ individuality and opens access. We strive to meet the individual where they’re at and give them the tools to be successful Be Resolute: We work with tenacity to identify problems, seek out solutions, and get things done. Even small steps forward are acts of resilience. SUMMARY Care Coordinators work in collaboration to ensure that Health Home consumers receive comprehensive care coordination. As part of the Children’s Health Home Team, the Care Coordinator is responsible for managing all aspects of care for child & family Health Home consumers which includes tracking and arranging appointments, working in partnership with treatment providers, offering consumer advocacy and education, and coordinating other aspects of the consumer's community services. RESPONSIBILITIES & DUTIES A representative summary of tasks to be performed is provided below. The employee may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the mission, values, and operating principles of Jewish Family Services. Coordinate all services for assigned children’s caseload dependent on assessment of needs (High, Medium, or Low). Conduct home visits with clients and travels into the community to meet with clients in other community-based settings, including medical provider appointments, hospitals, residential settings, and other community service provider offices. Administer CANS and utilize HCS (Health Commerce System), (MAPP & UAS) assessment tools and utilize results to link to additional needed services (Level II). Regularly obtains and documents consent on the DOH 5201 and DOH 5055 forms as appropriate. Promote client rights and access to social service, social security, mental health, and other support services. Conduct comprehensive assessment and develop a patient-centered Plan of Care to address client needs. Assist clients with achieving their goals, in accordance with the Plan of Care. Complete crisis plan with all client on assigned caseload and review with client and their caregivers at least annually. Conduct regular case review with client and members of the client’s care team to review the Plan of Care and address barriers that prevent client from meeting their Plan of Care goals. Complete the monthly Children’s Billing Questionnaire for each client on their assigned caseload by the last business day of each month. Coordinate care across the system including help in utilizing resources, accessing health related services, and overcoming barriers to clients obtaining needed medical care and social services. Work directly with clients, family/caregivers, and discharge planners to assist in transition planning. Assist client and caregivers with coordination of appointments including but not limited to scheduling, rescheduling, providing appointment reminders and arranging transportation. Work closely with the interdisciplinary care team including primary care providers, MCO, medical specialists, mental health providers, residential services, substance abuse treatment program, etc. Work collaboratively with schools and other educational providers to ensure client’s needs are met. Continuously expand knowledge and understanding of community resources, services and programs provided; human relations and the procedures used in dealing with the public as part of a service or program. Conduct timely follow-up with inpatient facilities and local emergency rooms upon client admission, coordinate with discharge planners, and ensure client linkage to after care with primary care provider and specialists. Provide culturally appropriate and sensitive care coordination services to our diverse population, including the use of language line and other translation services and advocate for language access with providers. Accurately document all interactions with clients and all efforts made towards client engagement. Submit all progress notes within 48 hours of the client encounter. Effectively utilize electronic systems, including Netsmart, HEALTHeLink, PSYCKES, and ePACES. Maintain on-going communication with program manager about their assigned caseload and seek out supervisory support when needed. Attend agency and department in-service training and staff meetings as well as any other agency related activities as required. Identify and apply appropriate role definition and skilled boundaries. QUALIFICATIONS Education and Experience: Bachelor’s Degree in relevant discipline required; social work or other behavioral related area preferred. 2 or more years’ experience with community-based client services or equivalent. Knowledge, Skills & Abilities: Experience in care coordination/ care management highly preferable. Familiarity with electronic health record management system a plus. Familiarity with community linkage resources helpful. Ability to effectively provide care management services, responding supportively and with persistence to the client families and demonstration of an understanding of the community and available resources. Willingness to work within the community, complete home visits and directly transport clients. Ability to occasionally work outside normal work hours to meet client / outreach needs. Capacity to use Microsoft Office Word and Excel databases, as well as web-based health information systems. Competencies: Judgment and Decision Making - Considers relative pros and cons of potential actions to choose the most appropriate one. Time Management – Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities; gets more done efficiently and effectively. Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities Client Focus - Understands and meets customer needs, whether internal or external, providing a high level of service and cooperation courteousness & sensitivity) Initiative & Adaptability - Deals with situations and issues proactively and persistently, personal willingness and ability to respond to change and ability to meet deadlines. WORKING CONDITIONS Will work in the office and in the community; able to travel outside the office to various sites to attend meetings and provide support services. Must have access to a reliable vehicle, possess a valid, clean NYS driver’s license and be sufficiently self-insured with liability insurance in the amount of $100,000/$300,000. Flexible hours, including days and some evenings, late nights, and weekends. PHYSICAL REQUIREMENTS Light physical activities and efforts required working in an office environment. Visual acuity sufficient to maintain system of files and reports containing computer-generated and handwritten documents. Auditory acuity sufficient to communicate with staff and others by phone and in person. Mobility sufficient to conduct regular duties within a normal office environment and community. COMPENSATION & BENEFITS Competitive salary of $23.00 to $25.00 per hour, commensurate with experience and qualifications. Health, Dental, and Vision insurance. Accrued Paid Time Off (PTO) of 4+ weeks. 401k retirement plan with agency contribution of 4%. 13+ observed holidays annually. Reduced full-time work week of 35 hours and early close on Fridays. The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities. Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description: Care Coordinator Purpose: The Care Coordinator will provide coordinated care to patients by developing, monitoring, and evaluating interdisciplinary care. Orients and educates patients and their families by meeting them; explaining the role of the patient care coordinator; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements. Develops interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process. Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations. Respects patients by recognizing their rights; maintaining confidentiality. Maintains quality service by establishing and enforcing organization standards. Maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Assists all patients through the healthcare system by acting as a patient advocate and navigator. Complete home visits as needed to further evaluate patient needs and home life circumstances. Initiate referrals for services that are assessed as needed. Participates in Patient-Centered Medical Home team meetings and quality improvement initiatives. Supports patient self-management of disease and behavior modification interventions. Contributes to team effort by accomplishing related results as needed. Performs other duties as assigned Education/Skills/Qualifications: Bachelor's Degree in Public Health, Nursing, and Behavioral Sciences preferred or combination of Associates Degree and relevant experience. Self-disciplined, energetic, passionate, innovative One year ambulatory or public health experience is preferred Excellent interpersonal and communication skills required Leadership and organizational skills essential Bilingual especially in Spanish is preferred Computer literate Demonstrate sound judgment, decision-making, and problem-solving skills Knowledge of medical office practices, procedures, and equipment Knowledge of problem-oriented record-keeping Correct English usage, spelling, and grammar Confidence to communicate and outreach to other community healthcare organizations and personnel Knowledge of community resources The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability, or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.