RN Home Care Coordinator
Ambulatory care coordinator job in Lowell, MA
Great Life work Balance position with excellent benefits! Participates as a member of the PACE Interdisciplinary Team in the planning, implementation and evaluation of care plans that meet the objectives, standards and policies of the PACE model of care. Assesses the participants' needs for home care services and schedules, monitors and evaluates home care services.
This is a full-time position, Monday- Friday 8-4 position; no nights, weekends or holidays!
Location: Lowell, MA
Responsibilities:
Reviews the OT homecare assessment and determine if need for home visit.
Conducts and schedules monthly Homecare rounds to review homecare services and participates in meeting with contracted vendors as indicated.
Meets weekly with the OT to review need for homecare services and assists the primary nursing team with authorization of services.
Provides home visits on an as needed basis to triage changes in medical, cognitive or functional status and updates the teams on an as needed basis.
Offers solutions to revise or modify care plans to better meet the needs of the participants and participates in the care planning process.
Completes appropriate authorization forms for home care services on a 6 month schedule.
Effectively communicates with participants and families regarding home care services and addresses any and all issues/concerns within 3 working days, or immediately if necessary. Keeps the IDT informed of any and all issues/concerns.
Participates in family meetings or case conferences, as necessary.
Records and maintains accurate and timely documentation in the participants' charts.
Follows all LTC participants by performing annual/semi- annual nursing assessments.
Provides rotating coverage for after hours on-call system and supports site coverage as needed.
Ensures that all interactions with participants, families and vendors are conducted in a manner that adheres to the highest standards of care and the highest degree of professionalism.
Ability to pass a fit test. Position requires mask where seal is critical. Incumbent is required to not have facial hair that interferes with a tight seal of the respirator.
Frequent local travel.
Performs other duties as assigned.
Qualifications:
Successful Completion of an Accredited R. N. Program.
Bachelor of Science Degree in Nursing, preferred.
Current Licensure as a Registered Nurse in the Commonwealth of Massachusetts.
Current CPR certification.
A minimum of 2 years of experience working with a geriatric population.
A minimum of 2 years of working in a community health setting.
Covid vaccine preferred.
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan
Supplemental benefits
EEO Statement
Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.
Element Care is committed to valuing diversity and contributing to an inclusive working environment.
To learn more about Element Care, please click this link: Element Care 30th Anniversary Video
Compensation details: 93000-99000 Yearly Salary
PIac30771ff718-37***********0
Care Coordinator
Ambulatory care coordinator job in Randolph, MA
Starting rate $19.23- $21.63
The Community Support Program (CSP) Care Coordinator will provide coordinated behavioral health care management services as a member of the Advocates Community Counseling (ACC) and Integrated Care Management (ICM) teams to children, adults and families in need of services.
Minimum Education Required Bachelor's Degree Shift First Shift Additional Shift Details Mon- Fri 9-5 Responsibilities
Conduct screenings and assessments with members to evaluate needs and determine eligibility for appropriate services. Utilize standardized assessment tools and document relevant information to support service planning.
Offer focused, short-term services to help members achieve their goals within 3-6 months.
Meet individuals receiving support in community-based settings.
Work collaboratively and effectively with individuals receiving services, medical teams, and behavioral health providers to provide integrated care management services.
Coordinate all aspects of service delivery with team members as outlined in integrated treatment plans.
Collaborate with existing providers and other collaterals and coordinate services in accordance with the individual's integrated treatment plan.
Participate in integrated team meetings to ensure effective communication among team involved in individual's care.
Follow the individual across the continuum of care for the purposes of care coordination.
Partner with the individual, their care team providers, and supports to ensure that the integrated treatment plan and crisis plan are implemented as developed and adjust as needed.
Monitor individual's progress and assist clinical team in evaluating the need for continued clinical services.
Identify community resources and develop natural supports.
Meet with members in the community, as needed, to conduct assessments, provide support, and coordinate services in accessible settings.
Ensure that individuals receiving services are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adhere to all Advocates Way principles.
Attend and actively participate in supervision, teaming, and clinical rounds with medical team.
Perform all duties in accordance with the agency's policies and procedures. Follow agency Performance Standards.
Complete all required documentation in a timely manner.
Qualifications
BSW degree or BA in related field from an accredited college/university.
Two years of experience working within an outpatient, crisis, and medical settings.
Ability to use an Electronic Health Record to document medically necessary clinical services.
Must be able to perform each essential duty satisfactorily.
Ability to communicate effectively verbally and in writing.
Bilingual/trilingual (Spanish/Portuguese) preferred; candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
Commitment to Advocates' values and mission.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Brockton, MA
MCCN Care Coordinator
40hrs per week (Hybrid - Remote flexibility when not working in the field)
General Statement of Duties: The MCCN Care Coordinator will provide LTSS care coordination activities to youth and adult Enrollees of MCCN to facilitate the appropriate delivery of health care services and improve health outcomes. Such activities may include organizing care and facilitating communication across medical, behavioral health, LTSS, social, and pharmacy providers, agencies, and supports.
This position requires regular travel within the Southeast Region. Efforts will be made to contain travel within 1 hour of the Brockton office or the applicant's home, but occasional travel outside 1 hour radius may occur.
Responsibilities:
Work collaboratively and effectively with care management, including Assigned or Engaged Enrollee, medical team and other providers to provide LTSS care management services.
Work collaboratively with the care team to complete and utilize the Comprehensive Assessment results, and work with Assigned or Engaged Enrollee to develop or update the LTSS Person Centered Treatment Plan within 122 days of assignment.
Ensure that the LTSS Person Centered Treatment Plan meets the requirements of EOHHS and notify the care team if changes have occurred to Assigned or Engaged Enrollee's functional status, including Activities of Daily Living (ADL) and Instrumental Activities of Daily Living (IADL) needs, since the completion of the Comprehensive Assessment.
Ensure the Assigned or Engaged Enrollee receives necessary assistance and accommodations to prepare for, fully participate in, and to the extent preferred, direct the care planning process.
Ensure that the Assigned or Engaged Enrollee receives assistance in understanding LTSS terms and LTSS concepts, including but not limited to information on their functional status; how family members, social supports and other individuals of their choosing can be involved in the care planning process; self-directed care options and assistance available to self-direct care; and LTSS services or programs that are available to meet their needs and for which they are potentially eligible.
Inform the Assigned or Engaged Enrollee about his or her options for specific LTSS services and programs and providers that may meet their needs.
Assess the Assigned or Engaged Enrollee for social services and identify community and social services and resources that may support the health and wellbeing of the Assigned or Engaged Enrollee.
Conduct assessment for Flexible Services for all Assigned or Engaged Enrollees who are enrolled in an ACO. If Flexible Services are identified, make recommendation to ACO for approval.
Coordinate all aspects of service delivery and promote integration with health care providers, BH providers, LTSS providers and community/social service provides that the Assigned or Engaged Enrollee may be receiving, as outlined in the LTSS Person Centered Treatment Plan.
Participate in Enrollee's care team meetings to ensure effective communication among all disciplines involved in individual's care.
Provide health and wellness coaching as directed by the Engaged Enrollee's care team and as indicated in the Enrollee's LTSS Person Centered Treatment Plan.
Maintain regular contact with Assigned or Engaged Enrollee to monitor and coordinate LTSS Person Centered Treatment Plan including quarterly face-to-face meetings.
Care Coordination activities include visiting locations in which the Enrollee is known to reside or visit; Conducting face-to-face home visits with the Enrollee on an initial and quarterly basis; complete in person follow up after discharge visit within 7 days following an Enrollee's inpatient discharge, discharge from twenty-four (24) hour diversionary setting, or transition to a community setting.
Support transitions of care by completing a follow up within seven (7) calendar days following an Enrollee's emergency department (ED) discharge. Coordinates clinical services and other supports for the Enrollee, as needed
Contacting the Enrollee's providers and collaterals to ensure accurate contact information when Assigned or Engaged Enrollees become unreachable.
Qualifications:
BA in social work, human services, nursing, psychology, sociology, or related field from an accredited college/university OR an Associate's degree and at least one year professional experience in the field OR at least three years of relevant professional experience.
Experience working with individuals with complex LTSS needs and credentialed as a community health worker, health outreach worker, peer specialist, or recovery coach desired. Care Coordination and Behavioral Health experience preferred.
Experience in navigating individual and family service systems and demonstrated the capacity to work collaboratively and effectively with families and community-based colleagues.
Ability to use Electronic Health Records (EHR) Systems to document and coordinate services.
Must be able to perform each essential duty satisfactorily.
Strong interpersonal skills in terms of developing a working relationship with a variety of individuals in a variety of context. Ability to communicate effectively verbally and in writing.
Strong organization skills with Attention to detail, multi-tasking skills, Prioritization skills, Analytical skills, Problem-solving skills, and Team skills.
Strongly prefer that a candidate will have a demonstrated understanding of and competence of Health Equity and in serving culturally diverse populations.
Commitment to MCCN values and mission.
Ability to travel on a regular basis; Must have valid driver's license and access to an automobile.
Ability to read and speak English. Fluency in other languages, including Spanish, Cape Verdean Creole, Haitian Creole preferred.
Strongly preferred experience in Microsoft Products and software i.e., Teams, Excel, Word, Outlook, etc.
Strong computer knowledge, including proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
Knowledge regarding psychiatric rehab and understanding of recovery model.
Strongly prefer that a candidate will have a demonstrated understanding of and competence of Health Equity and in serving culturally diverse populations.
Must be able to perform each essential duty satisfactorily.
Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport members.
Must have ability to read English and communicate effectively in the primary language of the program to which he/she is assigned.
EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
We at BAMSI appreciate your interest and consideration of roles in our organization. BAMSI is an equal opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status and regardless of whether the qualified applicants are individuals with disabilities. EEO is the Law ***************************************** Reasonable Accommodations for Applying/Recruitment Reasonable accommodations are adjustments made to remove workplace obstacles for qualified individuals with disabilities to apply for and perform their jobs. Applicants who qualify under the Americans with Disabilities Act, as amended, may be eligible for a reasonable accommodation in BAMSI's application and selection process. A request for an accommodation will not affect opportunities for employment within BAMSI. Arrangements can be made if you have a disability that requires an accommodation for completing an application form, interviewing or any part of the employment process. Requesting accommodations, in writing or verbally, can be initiated by a BAMSI employee, qualified applicant, or by someone acting on that person's behalf. Either call ************ or, send letter to Talent Acquisition, 15 Christy's Dr Brockton, MA 02301. Note: please do not use these contacts to follow-up on job inquiries.
Auto-ApplyHome Care Scheduling Coordinator- Marlborough
Ambulatory care coordinator job in Marlborough, MA
Job Description The Guardian Angel Senior Services is looking for the Scheduling coordinator to support our In-home caregivers & company needs. This job provides the needed support to manage clerical duties & projects associated with the position. Also, it includes tasks to grow & manage accounts through excellent customer services & attention to details. Previous caregiving experience is preferred!
Submit your resume now for consideration or give our office a call at ************
Responsibilities
1. Schedule caregivers with clients and communicate changes and updates to all necessary parties.
2. Collect and input pertinent client information in order to most efficiently match and deploy caregivers.
3. Enter new Clients in Generations as needed.
4. Provide assistance to team members as needed and respond urgently to last minute call outs.
5. Coordinate communication with caregivers among team members.
6. Update Caregiver availability and information and communicate appropriately to team. Work with caregivers to create optimum schedules.
7. Call Caregivers on Alerts, investigate why late, document, and notify manager as needed
8. Act as liaison between clients, direct care workers and management.
9. Manage and grow assigned Client Accounts and participate in Quality Improvement.
10. Work with management to ensure compliance with all company policies and procedures.
11. Problem solving and direct escalated issues to management
12. To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties.
13. Maintain and update employee attendance records as needed.
14. Participate in confirming and verifying Telephony daily, noting and escalating repeat offenders to manager.
15. Participate in On-call rotation.
16. Cover shifts with clients when needed.
17. Double check schedule accuracy for payroll and billing by deadlines.
18. Perform other related duties as assigned.
Job Requirements
1. Strong analytical, detail-orientation, organizational, and problem-solving skills
2. Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task.
3. Ability to work under tight deadlines, manage crises and take on additional tasks with short notice
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Join Our Nashua Home Care Team! - Flexible Part Time Hours
Ambulatory care coordinator job in Nashua, NH
Make a Difference Every Day - Join Our Nashua Home Care Team!
Here's your chance to truly make a difference in the lives of individuals and families during their most vulnerable times - whether they're facing illness, recovering from injury, or simply feeling alone.
At Waypoint, our mission is to empower people, strengthen families, and build community - and you can be a part of that mission. As a Homemaker, you'll bring comfort, companionship, and care to those who need it most. Choose to be a friend, a helper, a mentor, or simply a bright spot in someone's day.
When you join our team, you'll not only build meaningful relationships but also experience the deep reward of enhancing another person's quality of life - and your own.
💜 Why You'll Love Working With Waypoint
Friendly, supportive team environment
Paid training and orientation - no experience needed
Flexible scheduling (10-29 hours per week) that fits your life
Monday-Friday, daytime shifts (typically 8 a.m.-4 p.m.)
Opportunities to work close to home
Perfect for a second job or anyone seeking meaningful, flexible work
✨ Qualifications
Passion for Waypoint's mission and helping others
Compassion, kindness, patience, and reliability
Ability to lift up to 25 lbs.
Must pass a background and motor vehicle check and have valid auto insurance
Prior home care experience is a plus but not required
🌈 Benefits & Perks
Be part of an amazing, mission-driven team
Warm, inclusive, and supportive company culture
On-the-job training and continued support
Generous mileage reimbursement
Pro-rated personal time (4 days annually)
Meaningful, rewarding work where you truly make a difference
🙌 Apply Today!
If you are caring, compassionate, and ready to help others live their best lives, we'd love to meet you! Apply online at ****************** - you'll love what you do here.
Auto-ApplyPoint of Care Coordinator
Ambulatory care coordinator job in Boston, MA
Looking for a job? I have a Point of Care Coordinator position available near Boston, Massachusetts!
Details - Full-time - Shift: 7:00am - 3:30pm (Monday - Friday) with a weekend/holiday rotation - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc)
Requirements
- ASCP certified (MT preferred)
- Prior lab experience and knowledge
Click apply or email your resume to leah@ka-recruiting.com!
REF#LM859
Senior Mental Health Intensive Care Coordinator
Ambulatory care coordinator job in Somerville, MA
When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.
For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.
The Home operates The Cambridge/Somerville Community Service Agency (CSA) which serves youth with Serious Emotional Disturbance (SED) who are enrolled in MassHealth Standard or CommonHealth and meet certain medical criteria. This program is part of the Massachusetts Children's Behavioral Health Initiative (CBHI).
Our primary goal is to help families strengthen their skills and knowledge in order to move towards their envisioned future.
The Senior Intensive Care Coordinator (Sr. ICC) reports to the Program Director and works as part of the Management Team to ensure Individual Care Coordination services are appropriately delivered to MassHealth youth with serious emotional disturbances.
How You Will Be Making A Difference
Oversees, supports, and delivers as necessary the following functions performed by direct supervisees:
Performs initial assessments and evaluations of new clients and families. Develops, implements, and monitors Individual Care Plans and Transition Plans.
Acts as a liaison with collateral agencies and programs; establish and maintain relationships/services that support children and family growth. Act as an advocate for families; educate parents on advocating for themselves and their children
Identifies and actively assist youth and families to obtain and monitor the delivery of available services including medical, educational, social, therapeutic, or other necessary services including formal and natural supports and community-based agencies, services, and organizations
Maintains working relationship with local providers of all services in order to facilitate referrals from these providers, including ESP/Mobile Crisis Intervention providers, to ensure care is properly coordinated
Continuously communicates with client, collaterals, and providers of supportive services. This may include extensive telephone contact scheduling, and attending case conference meetings. Facilitate communication between and among various providers.
Administers written assessments, summary reports, documentation, treatment planning, and safety planning to appropriate parties in a timely, well written manner. Submits reports, documentation and billing in a timely manner. Ensures that documentation meets utilization review and quality assurance standards.
Attends staff meetings. Presents client material; consults with supervisor and team members on challenging and difficult client issues. Participates in regular individual and group supervision. Attends clinical training and safety practice training.
Documents significant client interactions per MassHealth requirements
May be required to provide behavioral support
Provides weekly supervision to direct reports
Participates in management activities, including but not limited to, weekly management meetings, quality assurance, training and development needs of the program, and secondary on call rotation
Qualifications
Master's degree in Psychology, Social Work, Mental Health, Counseling, Family Therapy, or a related field
At least three (3) years of experience in providing outpatient behavioral health services to youth and families. Experience with home-based Wraparound models is preferred
Must have supervisory experience and experience working collaboratively with state agencies, consumer advocacy groups, and/or behavioral health outpatient facilities
Must maintain certification in the Massachusetts CANS
Preferably knowledgeable about communities we serve
Fluency in a second language such as Spanish, Portugese, or Haitian Creole is preferred but not required
Computer literate including Microsoft Office and Internet Explorer with the ability to learn new software applications
Valuing Diversity
We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.
What The Home Can Offer You
In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:
Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
Health, Dental and Vision Insurance available
Extensive training to new staff
Tuition reimbursement of up to $2,400 per fiscal year
403(b) Retirement Plan with employer match
Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
And more!
Pay Range Positioning Summary
The pay range listed represents the company's good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate's relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.
RN Home Care Coordinator Work-Life Balance & Great Benefits
Ambulatory care coordinator job in Lowell, MA
Job Description
Registered Nurse Home Care Coordinator | Work-Life Balance & Great Benefits |
Looking for a meaningful nursing role with
excellent work-life balance
? This Registered Nurse opportunity offers a supportive, team-focused environment and the chance to make a real impact in the lives of older adults.
Highlights:
Monday-Friday, 8 AM-4 PM
no nights, weekends, or holidays!
Coordinate and oversee in-home care services
Collaborate with interdisciplinary team members to ensure quality care
Conduct assessments and maintain accurate documentation
Requirements:
MA RN license (BSN preferred)
2+ years experience with geriatrics or community health
Strong care coordination and communication skills
Benefits include: health, dental, vision, PTO, retirement plan, and more.
Know a great nurse looking for balance and purpose? Referrals welcome!
Behavioral Health Care Coordinator-LICSW, Psychiatry, Heywood Medical Group, 24-Hours, Days
Ambulatory care coordinator job in Gardner, MA
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!
Hours: 24-Hours, Days
Responsibilities ESSENTIAL FUNCTIONS
To provide assessment, crisis evaluations as identified, suicide assessment and interventions, referrals, and individual, family and/or group therapy sessions to patients as they wait for transfer, reducing or eliminating idle non-therapeutic time within the ED, integrating Primary and Behavioral Healthcare. Completes Assessments fully, clearly, concisely and timely per standards.
Provide brief interventions and support medical, behavioral health and psychosocial interventions as part of the care team. Keeping team informed of progress.
Therapy/Counseling Sessions: Provides therapeutic intervention as needed to assist alleviation of stressors / trauma that may be associated with acute psychological- behavioral health hospitalization. Assisting patients to help them manage behaviors while the patient is waiting for the ED process to take place. Documenting interventions accordingly. Timely and Efficiently.
Documentation: Completes clear and concise documentation noting patient and family participation, multidisciplinary involvement, and other planning information as required by the department, as well as, state and federal regulation agencies. Includes Discharge Planning activities as well.
Casework Statistics: Completes a statistical record of each case closed, noting recorded hours, contacts made and services provided so that department documentation and statistics can be completed as requested and submits closed cases to department secretary when case closed within 24hrs post discharge.
Regulatory & Departmental Compliance: Keeps abreast of policies and procedures, as well as, state and federal regulation guidelines, (i.e. JCAHO, DMH, DPH, to ensure compliance with standards.
Education & Ongoing Communication:
Provides information and education to patients and their families and or caregiver regarding the care plan as part of their specific care needs and works closely with members of the multidisciplinary team including, physicians, patients, families, hospital staff and community agencies such as insurance information, discharge planning efforts and referral sources.
Assistance with ESP: Should the ESP provider not be able to provide a Crisis Evaluation within the 1 hour timeline, the
BHCC may also provide ESP Crisis Evaluation for hospitalized patients obtaining prior authorization from Mass Health to conduct the Crisis evaluation.
The focus is typically on diagnostic and functional evaluation, problem-solving, and recommendations for treatment and forming limited behavioral change goals. The visit may involve assessing clients at risk because of some life stress event and is designed to coordinate delivery of medical and/or behavioral health services through multi-disciplinary involvement. Then follow up with ESP provider for next 24hr evaluation.
Care Transitions & Coordination
Reports directly to the Director of Care Transitions and Indirectly reports to Unit Manager and Practice Leader. Works collaboratively with unit team and responds timely, efficiently and respectfully.
Utilization Review: Works closely with ESP and Case Management with responsibilities with obtaining insurance authorization for admission, during hospitalization and for any discharge planning services/aftercare as needed timely and accurately.
Participates in Clinical Supervision and and/or Peer review.
Keeps department director abreast of any issues, trends identified and/or needs weekly and/or more frequently if needed.
Informs patients of their rights when indicated
(ie..discharge planning, guardianship, court commitments, admission/hospitalization, Section 12, Section 35,Advanced Directives, Power of Attorney, Health Care Proxy).
Provides assessment, therapy and intervention as needed on Watkins 1, Watkins 2, ICU, OBS upon request.
Employee may be asked to perform job-related duties beyond those explicitly described
Statement of Other Duties
This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. FUNCTIONAL DEMANDS
Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).
Qualifications JOB REQUIREMENTS Education:
Masters Degree in Social Service, Counseling, Psychology or related field from an accredited graduate program.
Massachusetts licensure as a LICSW or LMHC required.
Work Experience:
Three (3) to five (5) years working with the psychiatric populations.
Experience and/or understanding of emergency department, inpatient and outpatient behavioral health needs preferred.
Current working knowledge of insurance providers and addiction experience is a plus.
Ability to work independently and/or part of a team.
Excellent verbal and written skills are required. Demonstrated ability to clearly assess and treat psychiatric problems.
Working knowledge of community resources and how to access them; good knowledge of counseling and crisis intervention techniques.
Ability to relate well with people.
Ability to deal confidently with other service providers.
Tact and courtesy.
Integrity.
Good judgment.
Demonstrates flexibility and adaptability to change.
Not ready to apply? Connect with us for general consideration.
Auto-ApplyHome Care Coordinator
Ambulatory care coordinator job in Needham, MA
Care Coordinator
Needham, MA | Full-Time
Griswold Home Care - Needham Office
Be the Heart of Compassionate Care in Your Community
At Griswold Home Care in Needham, MA, we're searching for a Care Coordinator who will be the first warm and welcoming voice families, caregivers, and partners hear when they reach out. You'll play a crucial role in connecting people to trusted home care services that empower seniors and individuals with disabilities to live independently and safely.
If you're a detail-oriented, empathetic communicator who thrives on helping others, this is your opportunity to make a meaningful difference every day.
What You'll Do
Serve as the primary point of contact for incoming calls, emails, and texts-responding promptly and professionally to families, caregivers, job seekers, and referral partners.
Assist families in coordinating personalized home care plans tailored to seniors and individuals with disabilities.
Match caregivers to clients based on needs and compatibility, fostering successful, lasting relationships.
Schedule caregiver shifts and quickly fill urgent or last-minute openings to ensure continuous care.
Conduct caregiver interviews, background checks, and onboarding, maintaining thorough and compliant records.
Collaborate with your team through a shared on-call rotation to provide reliable, ongoing care coverage.
Who You Are
A warm, friendly, and calm communicator who excels in phone, email, and text interactions.
Highly organized with strong attention to detail and the ability to multitask effectively in a fast-paced environment.
A team player who values collaboration and a supportive workplace culture.
Possess a high school diploma or GED (college or healthcare experience is a plus).
Comfortable using Microsoft Office (Word, Excel, Outlook).
Experience in caregiving, staffing, or customer service is advantageous but not required.
What We Offer
Competitive salary with opportunities for growth and advancement.
Health insurance options to keep you and your family covered.
401(k) plan with potential employer match to help secure your future.
Paid Time Off and Paid Medical Family Leave for work-life balance.
A supportive, team-oriented environment where your contributions truly matter.
The chance to make a meaningful impact by connecting people to life-changing care.
About Griswold Home Care - Needham
We empower seniors and individuals with disabilities to live independently in their own homes. Our Needham office supports clients, families, and caregivers with compassionate, professional, and reliable service-making a positive difference in the community every day.
Ready to be the first connection and ongoing support for trusted care?
Apply today and join our team!
Auto-ApplySenior Coordinator, Revenue Cycle Management
Ambulatory care coordinator job in Concord, NH
**_What Revenue Cycle Management (RCM) contributes to Cardinal Health_** Practice Operations Management oversees the business and administrative operations of a medical practice. Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient's account balance is zero. Directly supporting cCare, the largest private oncology practice in California, our experienced revenue cycle management specialists simplify and optimize the practice's revenue cycle, from prior authorization through billing and collections.
Job Purpose:
The Patient AR Specialist is responsible for managing and resolving outstanding patient balances, ensuring the accuracy of accounts and supporting overall revenue cycle process. This includes, billing follow up, collections, payment posting, denial resolution, and responding to patient inquiries in a professional and timely manner.
**_Responsibilities:_**
+ Review aging reports and work patient accounts to ensure timely resolution and reimbursement.
+ Contact patients regarding past due balance and/or billing questions and set up payment arrangements if needed.
+ Analyze claims, process payments and complete adjustments
+ Analyze explanation of benefits (EOBs) and remittance advice to determine the reason for patient responsibility.
+ Document all activities in the billing system according to departmental procedures.
+ Liaise with third party vendors supporting any patient billing and collections processes
+ Collaborate with billing, coding, posting and front office teams to resolve account issues
+ Ensure compliance with HIPAA and all relevant federal/state payor regulations.
+ Flag trends or recurring issues for team Supervisor or Manager.
+ Meet daily/weekly productivity goals (e.g., number of claims worked, follow-ups completed).
+ Assist with special projects, audits, or other duties as assigned.
**_Qualifications_**
+ 2-3 years' experience working in health insurance accounts receivable preferred.
+ Strong knowledge of insurance claim processing and denial management preferred.
+ Familiarity with Medicare, Medicaid, commercial insurance plans, and managed care preferred.
+ Proficiency in billing software (e.g. Athena, G4 Centricity, etc.) and Microsoft Office Suite.
+ Excellent verbal and written communication skills.
+ Ability to work independently and manage time effectively.
+ Detail-oriented with strong analytical and problem-solving skills
+ Knowledge of basic medical terminology
+ Experience with 3rd party vendor management
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**Anticipated hourly range:** $17.90 - $26.80 Hourly USD
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close: 1/10/26** if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Care Coordinator - Boston, MA
Ambulatory care coordinator job in Boston, MA
Schedule: Full-time | 4 days/week + 2 Saturdays/month At Tend, our Care Coordinators are at the heart of everything we do. You're the first smile our members see when they walk through the door, and the steady hand that guides them through every step of their visit - from check-in to treatment to payment and follow-up.
This is a dynamic, people-first role that blends hospitality, clinical coordination, and financial guidance. You'll partner with our dental team to deliver personalized, seamless experiences and help our patients feel confident in their care. Whether you're presenting a treatment plan or answering a coverage question, you're there to make it all feel clear, approachable, and easy.
If you're passionate about service, love building trust, and thrive in fast-paced environments where every detail matters - this role is for you.
What You'll Do:
* Be the warm and welcoming face of the studio from the moment a patient arrives
* Own the full check-in and check-out process with professionalism and kindness
* Partner with the Studio Manager to support daily operations - from opening/closing duties to schedule coordination
* Present treatment plans with clarity and confidence, ensuring patients understand their options and feel empowered to move forward
* Guide financial conversations - from insurance breakdowns to patient responsibility and payment solutions
* Use sound judgment and Tend tools to resolve patient concerns in real time
* Collaborate with dentists, hygienists, and clinical support teams to deliver a cohesive experience
* Participate in daily huddles to align on same-day treatments, scheduling needs, and member satisfaction goals
* Keep patient information organized and updated, helping the team stay one step ahead
* Coordinate referrals and follow-ups with other Tend studios or specialists
* Maintain a tidy, safe, and compliant studio environment
* Support studio goals by preparing for upcoming schedules and case completions
* Respond to inquiries with accuracy and warmth - no matter how big or small the question
* Contribute to a team culture that's positive, respectful, and always patient-first
What You Have:
* 1-2 years of experience in healthcare (dental experience strongly preferred)
* Comfortable discussing procedures, timelines, and insurance coverage with patients
* Confident in presenting treatment plans and securing case acceptance
* Experience with Dentrix or similar dental software is a plus
* Knowledge of insurance claims, benefits coordination, and billing practices
* Highly organized, detail-oriented, and polished in presentation
* A calm, clear communicator - both written and verbal
* Team-oriented, adaptable, and thrives in a fast-paced environment
* Self-starter with a strong sense of ownership and follow-through
* Passion for delivering thoughtful, human-centered service
What We Offer:
* Compensation: Competitive pay and opportunity to grow
* Health Benefits: Medical, dental, vision, and telemedicine options - with Tend covering a significant portion of premiums
* Wellness Perks: Free dental care for you and discounted care for family; cosmetic and orthodontic discounts included
* Financial Benefits: 401(k) with company match, HSA/FSA options
* Paid Time Off: Generous PTO that grows with your tenure + paid holidays
* Extra Coverage: Company-paid life and disability insurance, with voluntary add-ons like accident and critical illness protection
* Resources: Access to our Employee Assistance Program and additional discounts
Join us in creating a modern dental experience where people look forward to going to the dentist - and where you'll feel proud of the work you do every day.
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Leominster, MA
Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. We're proud to be a mission-driven, values-based organization-and a Certified Great Place to Work. BHN is currently seeking a Care Coordinator I to join our Community Service Agency (CSA) team to support youth and families using the Wraparound care model.
What We Offer:
* Supportive supervision and mentoring from senior team members
* Extensive training in the Wraparound model and CANS certification
* A collaborative and mission-driven work environment
* Career advancement and professional development opportunities
* Generous PTO and paid holidays
* Health, dental, and vision insurance
* 403(b) retirement plan with employer match
* Mileage reimbursement
* Flexible scheduling to promote work/life balance
What You Will Do:
As a Care Coordinator I, you will work directly with youth and families to develop and implement care plans that support their goals. Using the Wraparound model, you will engage families and teams to coordinate services that meet the needs of children with serious emotional and behavioral challenges.
* Partner with youth and families to assess strengths, needs, and priorities
* Facilitate Care Planning Team (CPT) meetings to develop individualized care plans
* Complete required assessments such as CANS and CRAFFT (for youth 12+)
* Coordinate services and referrals across schools, providers, and community agencies
* Conduct home and community-based visits to support family engagement
* Monitor progress toward goals and update care plans regularly
* Ensure documentation, authorizations, and safety plans meet program standards
* Participate in supervision, team meetings, and professional development
* Collaborate with internal and external stakeholders to ensure continuity of care
Who You Are:
* You have a Bachelor's degree in a human services-related field and at least one (1) year of experience working with youth with Serious Emotional Disturbance (SED), or a high school diploma/GED and five (5) years of relevant experience
* You are passionate about supporting youth and families and value their voice in decision-making
* You are CANS certified or willing to complete certification upon hire
* You are knowledgeable about local resources and child-serving systems
* You are highly organized with strong communication and teamwork skills
* You are comfortable using electronic health records and Microsoft Office tools
* You have a valid driver's license and reliable transportation
* You are committed to equity, inclusion, and cultural responsiveness in your work
About BHN:
Behavioral Health Network has been serving the Western Massachusetts community since 1938. Our mission-driven work supports children, adults, and families through innovative and compassionate behavioral health and human services. From outpatient therapy and crisis response to Wraparound support and peer services, BHN is a leader in delivering trauma-informed, culturally responsive care.
Apply Today
If you're ready to make a difference in the lives of youth and families in your community, apply today at **************** or click "Apply for Job" to join our team.
Home Care Service Coordinator
Ambulatory care coordinator job in Litchfield, NH
To apply via text, text 9617 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Full Time: Monday through Friday 8 am to 5 pm (1-hour lunch break). On-Call 24/7 Every two weeks after 90 days of employment with additional pay. When on-call may need to cover shifts in the field with mileage reimbursed.
At Addus we offer our team the best:
* Medical, Dental and Vision Benefits
* Continued Education
* Monthly Bonus in addition to the hourly rate
* PTO Plan
* Retirement Planning
* Life Insurance
* Employee discounts
Essential Duties:
* Schedules employees as directed by client's care plan established upon intake.
* Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
* Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
* Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
* Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
* Must have high school diploma or equivalent.
* 1 year of caregiving/ personal care and 1 year of office experience.
* Interpersonal, organizational and communication skills.
* Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
* Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities.
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
Care Coordinator - Seaport
Ambulatory care coordinator job in Boston, MA
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we're there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a compassionate Care Coordinator to join our team.
The Opportunity:
Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You're the first and last touchpoint for our patients, so you'll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations. This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week. What You'll Do:
Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
Manage the schedule of daily appointments and walk-ins
Take and make calls and communicate via email to other Vet Practices and clients as necessary
Keep our common areas clean and well stocked
Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
Perform other duties as assigned by your team leaders
You Have:
At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
Experience in the veterinary industry preferred
Excellent written and verbal communication skills
High attention to detail and ability to multitask with accuracy and efficiency
A high comfort level typing and utilizing multiple computer systems
Prior experience in veterinary practices or animal care is a plus
We Offer:
Competitive Pay | $17-$22/hr | Based on Experience
Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
Team-Based Profit Sharing
Strong Team Culture
Discount on In-Clinic Services for Pets
Flexible Scheduling Models with scheduled released at least a month in advance
Paid Parental Leave
Commuter Benefits
401(k) contribution with partial employer match
Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
At Bond Vet, we're proud to be vet founded and vet led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy, feel empowered and are obsessed with pets. bondvet.com
By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in our .
Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.
Auto-ApplyHome Care Scheduling Coordinator - Cambridge
Ambulatory care coordinator job in Cambridge, MA
Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty.
Apply today to join our team and make a difference in the lives of seniors!
Schedule: M-F 8am-5pm
Employment status: Full time, exempt
Scheduling Coordinator duties include, but are not limited to:
*Scheduling caregivers based on availability and client needs
*Updating schedule changes as needed and distributing to all parties involved
*Updating Client and Caregiver Schedules, Availability, and Information
*Inputting New Client and Employee information into our systems
*Maintaining and updating employee attendance records
*Reviewing schedule accuracy for payroll and billing
*Performing other related duties as assigned
T
he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member!
*Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.
*Previous experience with high volume scheduling is required- experience with homecare scheduling is
highly
preferred.
~ Great opportunity for applicants with previous caregiving experience! ~
Job Type: Full-time
Benefits:
401(k) matching
Employee discount
Health insurance
Paid time off
Auto-ApplyCare Coordinator - Transitional Living (FT) Dover/Rochester
Ambulatory care coordinator job in Rochester, NH
Job Description
Waypoint is seeking a compassionate, dedicated Transitional Living Program (TLP) Care Coordinator to support young adults ages 18-21 who are experiencing or at risk of homelessness - including those who are pregnant or parenting. This role is an incredible opportunity to help youth find stability, develop independence, and build a brighter future.
As a TLP Care Coordinator, you'll work across both the Transitional Living Program (TLP) and the Transitional Living Program for Pregnant and Parenting Youth (TLP-P). You'll provide case management, mentoring, and advocacy grounded in Positive Youth Development, Trauma-Informed Care, and Harm Reduction principles. Every day, you'll walk alongside youth as they navigate housing, education, employment, and parenting - fostering empowerment, belonging, and hope.
What You'll Do
Provide individualized case management and life-skills coaching to youth in the program.
Support access to safe housing, education, employment, and community resources.
Help young parents strengthen parenting skills and family stability.
Collaborate with a caring, multidisciplinary team to create meaningful change.
Build trusting relationships that inspire confidence, growth, and resilience.
What You'll Bring
Bachelor's degree in social work, human services, psychology, or related field - or equivalent experience and lived expertise.
1+ year of experience supporting youth and/or young parents facing homelessness, substance use, domestic violence, incarceration, or mental health challenges.
Understanding of resiliency, trauma-informed care, positive youth development, and harm reduction.
Knowledge of parenting education, early childhood development, or family systems (preferred).
Flexibility, empathy, and a collaborative mindset.
Valid driver's license, reliable transportation, and required insurance coverage.
Ability to pass all background checks (no history of abuse, neglect, or exploitation).
At Waypoint, we believe in the power of human connection to change lives. If you're passionate about supporting youth through life's transitions and helping them realize their potential - we want to meet you!
Apply today at *********************** and become part of a mission-driven organization dedicated to strengthening New Hampshire's families and communities.
RN Home Care Coordinator
Ambulatory care coordinator job in Lowell, MA
Great Life work Balance position with excellent benefits! Participates as a member of the PACE Interdisciplinary Team in the planning, implementation and evaluation of care plans that meet the objectives, standards and policies of the PACE model of care. Assesses the participants' needs for home care services and schedules, monitors and evaluates home care services.
This is a full-time position, Monday- Friday 8-4 position; no nights, weekends or holidays!
Location: Lowell, MA
Responsibilities:
Reviews the OT homecare assessment and determine if need for home visit.
Conducts and schedules monthly Homecare rounds to review homecare services and participates in meeting with contracted vendors as indicated.
Meets weekly with the OT to review need for homecare services and assists the primary nursing team with authorization of services.
Provides home visits on an as needed basis to triage changes in medical, cognitive or functional status and updates the teams on an as needed basis.
Offers solutions to revise or modify care plans to better meet the needs of the participants and participates in the care planning process.
Completes appropriate authorization forms for home care services on a 6 month schedule.
Effectively communicates with participants and families regarding home care services and addresses any and all issues/concerns within 3 working days, or immediately if necessary. Keeps the IDT informed of any and all issues/concerns.
Participates in family meetings or case conferences, as necessary.
Records and maintains accurate and timely documentation in the participants' charts.
Follows all LTC participants by performing annual/semi- annual nursing assessments.
Provides rotating coverage for after hours on-call system and supports site coverage as needed.
Ensures that all interactions with participants, families and vendors are conducted in a manner that adheres to the highest standards of care and the highest degree of professionalism.
Ability to pass a fit test. Position requires mask where seal is critical. Incumbent is required to not have facial hair that interferes with a tight seal of the respirator.
Frequent local travel.
Performs other duties as assigned.
Qualifications:
Successful Completion of an Accredited R. N. Program.
Bachelor of Science Degree in Nursing, preferred.
Current Licensure as a Registered Nurse in the Commonwealth of Massachusetts.
Current CPR certification.
A minimum of 2 years of experience working with a geriatric population.
A minimum of 2 years of working in a community health setting.
Covid vaccine required.
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan
Supplemental benefits
EEO Statement
Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.
Element Care is committed to valuing diversity and contributing to an inclusive working environment.
Auto-ApplyHome Care Coordinator
Ambulatory care coordinator job in Shrewsbury, MA
Care Coordinator
Shrewsbury, MA | Full-Time
Griswold Home Care - Shrewsbury Office
Be the First Connection-and Trusted Support-for Families in Need
Griswold Home for Worcester County is seeking a compassionate and organized Care Coordinator to be the welcoming first voice for families, caregivers, and referral partners reaching out for help. Whether by phone, email, or text, you'll provide a warm, professional, and responsive experience that embodies our mission to deliver caring, dependable home care.
As a Care Coordinator, you won't just answer calls-you'll guide families and caregivers through every step of their home care journey. From initial inquiries to ongoing scheduling and coordination, you'll ensure every connection runs smoothly with empathy, professionalism, and efficiency.
What You'll Do
Respond promptly and thoughtfully to all incoming calls, emails, and texts with care and urgency
Serve as the primary point of contact for clients, families, caregivers, job seekers, and referral partners
Assist families in coordinating personalized home care services for seniors and individuals with disabilities
Match caregivers to clients based on needs and compatibility to build strong, lasting relationships
Manage caregiver scheduling, including filling urgent or last-minute shifts to ensure uninterrupted care
Conduct caregiver interviews, perform background checks, and support onboarding processes
Maintain accurate, organized, and compliant employee records
Participate in a shared on-call rotation to provide ongoing care coverage and support
Who You Are
A warm, calm, and professional communicator via phone, email, and text
Highly organized, detail-oriented, and comfortable managing multiple priorities
A collaborative team player who thrives in a fast-paced, supportive office environment
Holder of a high school diploma or GED (college or healthcare experience is a plus)
Proficient with Microsoft Office (Word, Excel, Outlook)
Experience in caregiving, staffing, or customer service is preferred but not required
What We Offer
Competitive pay with opportunities for professional growth
Comprehensive health insurance options
401(k) plan with potential employer match
Paid Time Off and Paid Medical Family Leave
A team-focused, supportive culture where your contributions matter
A rewarding role that connects people to life-changing care
About Griswold Home Care - Worcester County
We empower seniors and individuals with disabilities to live safely and independently at home. Our Shrewsbury office team supports clients, families, and caregivers with compassionate, professional, and reliable service-ensuring every interaction reflects our commitment to care and respect.
Ready to be the first connection-and ongoing support-for trusted care?
Apply today and join our dedicated team!
Auto-ApplyCare Coordinator - Boston, MA
Ambulatory care coordinator job in Boston, MA
Job Description
Schedule: Full-time | 4 days/week + 2 Saturdays/month
At Tend, our Care Coordinators are at the heart of everything we do. You're the first smile our members see when they walk through the door, and the steady hand that guides them through every step of their visit - from check-in to treatment to payment and follow-up.
This is a dynamic, people-first role that blends hospitality, clinical coordination, and financial guidance. You'll partner with our dental team to deliver personalized, seamless experiences and help our patients feel confident in their care. Whether you're presenting a treatment plan or answering a coverage question, you're there to make it all feel clear, approachable, and easy.
If you're passionate about service, love building trust, and thrive in fast-paced environments where every detail matters - this role is for you.
What You'll Do:
Be the warm and welcoming face of the studio from the moment a patient arrives
Own the full check-in and check-out process with professionalism and kindness
Partner with the Studio Manager to support daily operations - from opening/closing duties to schedule coordination
Present treatment plans with clarity and confidence, ensuring patients understand their options and feel empowered to move forward
Guide financial conversations - from insurance breakdowns to patient responsibility and payment solutions
Use sound judgment and Tend tools to resolve patient concerns in real time
Collaborate with dentists, hygienists, and clinical support teams to deliver a cohesive experience
Participate in daily huddles to align on same-day treatments, scheduling needs, and member satisfaction goals
Keep patient information organized and updated, helping the team stay one step ahead
Coordinate referrals and follow-ups with other Tend studios or specialists
Maintain a tidy, safe, and compliant studio environment
Support studio goals by preparing for upcoming schedules and case completions
Respond to inquiries with accuracy and warmth - no matter how big or small the question
Contribute to a team culture that's positive, respectful, and always patient-first
What You Have:
1-2 years of experience in healthcare (dental experience strongly preferred)
Comfortable discussing procedures, timelines, and insurance coverage with patients
Confident in presenting treatment plans and securing case acceptance
Experience with Dentrix or similar dental software is a plus
Knowledge of insurance claims, benefits coordination, and billing practices
Highly organized, detail-oriented, and polished in presentation
A calm, clear communicator - both written and verbal
Team-oriented, adaptable, and thrives in a fast-paced environment
Self-starter with a strong sense of ownership and follow-through
Passion for delivering thoughtful, human-centered service
What We Offer:
Compensation: Competitive pay and opportunity to grow
Health Benefits: Medical, dental, vision, and telemedicine options - with Tend covering a significant portion of premiums
Wellness Perks: Free dental care for you and discounted care for family; cosmetic and orthodontic discounts included
Financial Benefits: 401(k) with company match, HSA/FSA options
Paid Time Off: Generous PTO that grows with your tenure + paid holidays
Extra Coverage: Company-paid life and disability insurance, with voluntary add-ons like accident and critical illness protection
Resources: Access to our Employee Assistance Program and additional discounts
Join us in creating a modern dental experience where people look forward to going to the dentist - and where you'll feel proud of the work you do every day.
Pay Range$20-$28 USD
The Tend Difference
The highest standard of care, anywhere.
At Tend, you'll work alongside esteemed clinical leaders and experience-obsessed colleagues to deliver care that's not only top-tier - it's unforgettable. With access to advanced technology and thoughtfully designed studios, you'll help create dental experiences that patients actually look forward to. Our hospitality-driven approach makes every visit feel personal, warm, and empowering.
A top-tier clinical team who puts patients first.
We value science over sales and lead with empathy, transparency, and integrity. There are no production quotas here - just a shared commitment to doing what's right for our patients. We foster a collaborative, inclusive culture where team members go the extra mile for each other and for every patient who walks through our doors.
Innovate Dentistry. Tend to Others. Grow Together.
Tend is redefining what it means to grow a career in dentistry. We offer a modern, patient-first environment backed by cutting-edge tools and systems, industry-leading compensation and benefits, and robust opportunities for continuing education and professional development. Whether you're clinical or corporate, you'll be part of something meaningful - and surrounded by people who care.
Tend is an Equal Opportunity Employer.
We're committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.
Legal and Compliance Notice:
Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements. Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.
Your privacy matters.
To learn more about how we collect, use, and protect your information, please review our privacy policy here.