Ambulatory care coordinator jobs in Hempstead, NY - 392 jobs

Job Title: Lead Office Services Associate/ Intake Coordinator Job Type: Full-Time Pay Rate: $26.00 per hour Work Schedule: 7:00 AM - 4:00 PM or 11:00 AM - 8:00 PM (preferred) Forrest Solutions provides onsite, outsourced workplace solutions built on proven best practices for managing non-core business functions. The Lead Office Services Associate plays a key role within a financial services environment by serving as the first point of contact for client requests, visitors, and internal stakeholders. This role is responsible for managing a high-volume email inbox and request queue, scheduling meetings, conducting initial client interactions, and providing front-desk reception services. The Intake Coordinator also supports cross-functional hospitality operations, including conference room setup and breakdown, and collaborates closely with internal teams to ensure seamless service delivery. Exceptional customer service, attention to detail, and adaptability are critical to success in this role. Essential Job Functions Client Intake, Scheduling & Request Management Manage and monitor a high-volume email inbox and request queue Triage, document, and route incoming requests accurately and efficiently Conduct initial client interactions or meetings to assess needs and expectations Schedule meetings and coordinate logistics using internal scheduling systems Track request status and ensure timely follow-up and resolution Reception & Front Desk Operations Provide professional and welcoming reception services for clients and visitors Process visitor badges and manage check-in procedures in accordance with security protocols Answer and manage incoming phone lines, directing calls appropriately Maintain a polished, client-ready front desk environment at all times Hospitality & Conference Support (Cross-Functional) Support hospitality operations across the workplace as needed Assist with conference room setup and breakdown, including furniture arrangement and basic logistics Coordinate meeting room readiness to ensure spaces are prepared before and after scheduled meetings Partner with workplace experience, facilities, and administrative teams to support daily operations Communication & Coordination Serve as a liaison between clients and internal service teams Communicate clearly and professionally regarding request status, meeting details, and next steps Maintain accurate documentation related to client interactions, schedules, and requests Required Qualifications Education & Experience High school diploma or equivalent required; college coursework or degree preferred Minimum of 1-2 years of experience in intake coordination, customer service, reception, hospitality, or administrative support Experience working in a corporate or financial services environment preferred Skills & Competencies Strong written and verbal communication skills Exceptional customer service with a client-first mindset Ability to manage high-volume workloads with accuracy and attention to detail Strong organizational and scheduling skills Proficiency in Microsoft Office and comfort using email, scheduling, and queue-based systems Ability to multitask, prioritize, and adapt in a fast-paced environment Core Competencies Professional, courteous, and hospitality-driven demeanor Strong follow-through and accountability Adaptability and problem-solving skills Ability to work cross-functionally with multiple teams Discretion and ability to maintain confidentiality Physical Requirements Ability to sit or stand for extended periods Frequent use of computers, phones, and office equipment Ability to lift light items related to conference room setup as needed Clear verbal communication in person and over the phone Disclaimer This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may evolve based on business needs and organizational requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.

About PKF O'Connor Davies PKF O'Connor Davies is a top-ranked accounting, tax, and advisory firm with offices across the U.S. and internationally through our PKF global network. For over a century, we have built our reputation on deep industry expertise, a personalized approach, and a commitment to delivering real value to our clients. Our mission is to provide exceptional service while fostering long-term relationships built on trust and integrity. We serve a diverse client base across industries and sectors, helping organizations and individuals navigate complex challenges with confidence. At PKF O'Connor Davies, culture is at the heart of who we are. We believe our team members are our greatest asset, and we invest in their growth and success through mentorship, professional development, and continuous learning opportunities. Our goal is to foster a collaborative environment where diverse perspectives are valued, innovation is encouraged, and team members can make an impact. We are also committed to supporting work-life balance, offering flexibility and resources to help our team members grow their careers while maintaining fulfilling personal lives. If you are looking for a career where you can grow, contribute, and be part of a firm that values both excellence and community, PKF O'Connor Davies is the place for you! Office Location: New York City or Woodcliff Lake, NJ The Resource Management Coordinator supports the Advisory practice by ensuring optimal allocation of team member to client engagements. This role balances business needs with team member development goals, helping the firm meet utilization targets and deliver high-quality service. The ideal candidate is organized, responsive, and highly collaborative, with strong attention to detail and an understanding of professional services environments. Essential Duties: Coordinate team member assignments for client engagements, balancing business needs, team member availability, skill sets, and development goals. Maintain and update scheduling tools and systems with accurate project and resource information. Collaborate with partners, engagement managers, and resource management team to anticipate and resolve scheduling conflicts or capacity constraints. Monitor and track utilization, chargeability, and availability across the Advisory practice. Assist in preparing reports related to staffing, utilization, and other resource metrics. Support onboarding of new hires by assigning initial projects and integrating them into the staffing system. Partner with HR to align staffing with training, mentorship, and performance management. Communicate regularly with advisory team members regarding assignments, scheduling updates, and engagement expectations. Contribute to process improvement initiatives related to resource management and operations efficiency. Qualifications: Bachelor's degree in Business Administration, Human Resources, or related field. 1+ years in resource management or staffing in a CPA or professional services firm preferred. Must be able to work in-office a minimum of 2-3 days per week. Experience with ProStaff scheduling software preferred. Ability to coordinate and follow up on multiple tasks in a timely and efficient manner. Strong interpersonal, written and verbal communication skills. Proficient in Microsoft Office applications, particularly Word and Excel. Adept at navigating and adapting to different interpersonal dynamics. Ability to work effectively both independently and as part of a team across all levels of the Firm. Able to work efficiently in a fast-paced environment while maintaining a strong sense of urgency. Excellent organizational skills and strong attention to detail. Ability to think creatively and propose effective alternative solutions. Capable of exercising discretion when handling confidential information. Exhibits a professional attitude and exercises sound judgment when handling confidential matters. Preferred Skills: Experience working in a public accounting or professional services firm. Understanding of Advisory service lines (e.g., Risk, Transactions, Forensics, Valuation). Familiarity with professional services KPIs such as utilization, realization, and leverage. Compensation & Benefits: The compensation for this position ranges from $55,000 - $65,000. Actual compensation will be dependent upon the specific role, office location as well as the individual's qualifications, experience, skills, and certifications. At PKFOD, we value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer: Medical, Dental, and Vision plans Basic Life, AD&D, and Voluntary Life Insurance 401(k) plan and Profit-Sharing program Flexible Spending & Health Saving accounts Employee Assistance, Wellness, and Work-life programs Commuter & Parking benefits programs Inclusive Parental Leave Benefits Generous Paid Time Off (PTO) Paid Firm Holidays Community & Volunteering programs Recognition & Rewards programs Training & Certification programs Discretionary Performance Bonus *Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to provide visa sponsorship now or in the future. PKFOD is an equal opportunity employer. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law. To all staffing agencies: PKF O'Connor Davies Advisory, LLC (“PKFOD”) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD partners and/or employees at any of our locations regarding this position. Any recruiter who would like to partner with PKFOD on other positions must have an updated contractual agreement with PKFOD through the Director of Talent Acquisition. Please be reminded, PKFOD is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD. #LI-KE1 #LI-Hybrid

Title: Health Home Plus Client Care Coordinator

:" Our roster has an opening with your name on it The Workforce Management Coordinator will be responsible for real time monitoring of service levels and site performance during the day to ensure effective management of the incoming and outbound phone, chat and email volume. The position will have high visibility to all the operations teams. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs. THE GAME PLAN Everyone on our team has a part to play * Intraday real time monitoring of service levels for all queues at all sites * Real time monitoring of agent's performance from all teams at all sites * Drive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals * Communicate and call out changes to incoming contact patterns to operations and the broader WFM team * Have a real time communication with the WFM team and operations when call outs or changes need to be done * Update and send reports related to the performance for all teams * Build and maintain strong relationships with key stakeholders from all teams to ensure shared objectives are met * Review and process vacation time off and overtime requests in real-time * Handle various contacts types including Chat, Email, Inbound and Outbound voice calls with our Customers * Maintain composure in critical situations and communicate clearly with both internal and external stakeholders * Demonstrates high degree of ability to analyze data, using the data to drive decision making and implement effective resolutions * Provide assistance to the WFM team as needed THE STATS What we're looking for in our next teammate * 1+ years of experience in a contact center environment * 1+ years of previous experience in a Workforce Management role as a Real Time Analyst preferred * Prior experience working with a WFM software solution * Functional knowledge of Salesforce or similar call management system(s) * Proven experience with NICE IEX or other WFM platform * Intermediate level proficiency in Excel * Demonstrates high degree of ability to analyze data and use the data to drive decision making and implement effective resolutions * Proven strong interpersonal and communication skills with the ability to communicate effectively to a wide range of constituencies in a diverse environment * Functional knowledge of Call Center agent workflow/routing (skilling and leveling) preferred * Ability to work nights and weekends. ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico. The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT). PLAYER BENEFITS We treat our team right We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level. FanDuel is an equal opportunities employer and we believe, as one of our principles states, "We are One Team!". As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included. FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email ********************. The applicable hourly range for this position is $20.19 - $25.00 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-Hybrid "}

Job Description The Home Care Coordinator is responsible for maintaining ongoing communication with the clinical team, caregivers, patients, and family members. Include communication with referral and intake sources for all patients. The Home Coordinator shall plan for home healthcare service coverage. The Home care Coordinator/scheduler is responsible for the management of the current schedule for caregivers while striving to ensure that patient families are satisfied and receive excellent customer service. Coordination of all cases includes the following: · Attendance · Prebilling · Entering timesheets and requesting initial while doing attendance. · Informing the clinical department of all complaints and incidents, documenting in the HHAexchange system as necessary · Receptionist duties Distributing supplies to aides and nurses and recording in the HHAE system Schedules/Assigns caregivers to patient cases Interact with families, clients, and caregivers regarding services. Maintaining ongoing communication with referral and intake sources for all patients. Follow-up with clients and caregivers regarding coverage, and cancellation of staff. Answering phone calls to the office and communicating messages to other staff Maintain open and current communication with the management team regarding changes in the status of clients and caregivers. Actively participate in regular staff meetings to provide guidance on any changes with staffing requirements/needs. Maintain confidentiality regarding all aspects of job responsibility es and compliance with HIPAA Privacy and Security Rules Documents of all notes and updates for patients and caregivers into the HHAexchange Participates in agency on-call when scheduled Ensures supervision and direction to HHA/PCA personnel Report all incidents to the immediate supervisor. Ensure services are provided as prescribed by the client's Plan of care. Prebilling and working on the Call Dashboard daily. Performs other duties as needed.

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients (about half the population of Wyoming) annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary The HARP Care Coordination Supervisor will be responsible for the supervision of Care Coordinator operations within the Health Home Division. The HARP Supervisor monitors the departmental phone queue to ensure quality of calls between the care manager, members and providers. The HARP Care Coordination supervisor conducts new hire training and continued training for all clinical staff. The HARP Care Coordination Supervisor participates and interacts with all staff in a supportive role as it relates to care management and coordination daily operations. The HARP Care Coordination will enhance communication and processes within the clinical and non-clinical areas within and between other internal operating departments, to ensure that all member and employee needs are met. Responsibilities Provides guidance within the HARP Department, particularly as it pertains to new processes and workflows which support program operations Promotes and facilitates a multidisciplinary approach, supporting HARP coordinated care operations amongst disciplines. Oversee clinical program training/retraining and creation and updating of departmental training tools/workflows and resources Adhere to clinical standards of care through collaboration with providers in order to ensure appropriate outcomes Practice and adhere to departmental and state guidelines in order to protect self, members, and organization Provide crisis intervention when necessary Maintains a tracking tool which logs unacceptable inconsistencies and errors observed during quality reviews of recorded calls via the queue and care management documentation, care planning, follow up and interventions Performs quarterly audits of Staff's chart documentation Works collaboratively with HARP management team to ensure program goals, projects and initiatives are implemented and meet departmental workflows and policy standards Supports Care Management staff as needed when management is in meetings and/or working on other program initiatives Follows best practice and clinical standards, and adheres to departmental and State guidelines. Performs all other duties or actions as required Qualifications MSW/MA/MS Master's Degree or equivalent required LMSW, LCSW, LMHC, LMFT, RN preferred Two years' experience working with Behavioral Health and/or Substance abuse required Prior supervisory experience required At least 3 years previous managed care experience Ideally 2 years specific to Behavioral Health/HARP Previous Managed Care experience required in Medical Management/HARP Operations Knowledge of the Collaborative Care Model Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease Experienced user/reviewer of the HCS/MAPP systems for Health Home member status preferred Knowledge of Psyckes, E-Paces, HCS (UAS) MAPP, Microsoft Teams Video knowledge preferred. Excellent written and oral communication skills required Ability to multi-task well while maintaining a positive “can do” attitude Demonstrated ability to manage large caseloads in a fast-paced environment while building and enhancing team productivity Demonstrated professionalism and leadership skills along with the ability to develop, direct and support staff Computer literacy: Proficiency with Word and Excel. Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

JOB SCOPE: As a member of the Care Coordination team and under the supervision of the Program Supervisor, the Care Coordinator is responsible for addressing all member needs, providing care plan updates, and conducting outreach to members in between visits. Care Coordinators provide care coordination to NYC Medicaid beneficiaries with chronic health and/or behavioral health disorders using a Health Home service model. Care Coordinators advocate and support members, engaging with community agencies/health care providers, and others on the member's behalf to ensure access to necessary services that promote wellness, self-management, and reduce emergency room visits and/or hospitalizations. ESSENTIAL FUNCTIONS: Responsibilities include but are not limited to the following: coordinates care for a caseload of 30-35 members; maintains monthly contact with all members of assigned caseload, with increased contact for newly enrolled and high-risk members; upon handoff from the Outreach Team, conduct member engagement activities, including face-to-face, mail, electronic, and telephone contact; establish and maintain effective communication with primary and specialty care physicians, substance abuse and mental healthcare providers, family, collateral resources, and other agency staff on behalf of members; maintain documents, records, statistics, and other related reports in an organized, timely, and accurate manner as per policy and procedure; conduct initial and periodic needs assessments, including assessing barriers and assets (i.e., transportation, community barriers, social supports); member and family/caregiver preferences and language, literacy, and cultural preferences; assist with the development and execution of members' care plans, including helping members in understanding care plans and instructions and tailoring communications to appropriate health literacy levels; record client progress according to measurable goals described in his/her care plan; assist members with accessing healthcare and social systems, including arranging for transportation and scheduling and accompanying members to appointments; assist members with identifying available community-based resources and actively manage appropriate referrals, access, engagement, follow-up, and coordination of services; assist with coordinating members' access to individual and family supports and resources.; assist members with managing daily routines related to healthcare and incorporating members' strengths and identifying barriers; assist with conducting outreach and engagement activities that support continuity of care, including re-engaging members in care if they miss appointments and/or do not follow up on treatment; provide crisis intervention and follow-up; monitor member entitlements, insurance, and other benefits to ensure they remain active and in place; advocate for members to resolve crises; collaborate with other professionals to evaluate members' medical or behavioral health conditions and to assess members' needs; manage wrap-around funds, metro cards and checks for member purchases, including obtaining the necessary approvals for all purchases in keeping with the member's goals. Qualifications EDUCATION AND EXPERIENCE: Bachelors degree and two years of related human services experience in providing direct services to individuals with chronic health and/or behavioral health disorders.

Job Description Bilingual Home Care Coordinator (English/Chinese) Brooklyn, NY $50K-$60K • Full-Time, Onsite A growing home care agency is seeking a motivated and service-oriented Home Care Coordinator to support staffing and scheduling needs for clients. This role ensures seamless communication between caregivers, clients, and internal teams, helping deliver high-quality care on time and with compassion. Training is fully provided-no prior experience needed. The Ideal Candidate Fluent in English and Chinese (Mandarin or Cantonese) Warm, patient, and passionate about helping others Strong communicator with excellent follow-through Quick learner with a proactive, can-do attitude Team player who thrives in a fast-paced environment Organized, reliable, and detail-oriented Key Responsibilities Coordinate caregiver schedules to meet client needs Communicate with caregivers and clients to confirm shifts and availability Maintain accurate records in the scheduling system Support onboarding, documentation, and compliance tasks Provide excellent customer service to clients and families Qualifications & Must-Haves Fluency in English and Chinese (Mandarin or Cantonese) Strong communication and organizational skills Positive attitude, professionalism, and willingness to learn Ability to multitask in a fast-moving environment No previous experience is required-training will be provided Apply Now: email resume to: **********************

Job Description Job Title: Virtual Care Coordinator Contract Duration: 13 Weeks Shift: Overnight | 11:00 PM - 7:00 AM Schedule: 40 hours/week | 8 hours/day | Every other weekend rotation and select holidays Pay Rate: Up to $28/hour Position Overview "Navitas Healthcare, LLC" is seeking Virtual Care Coordinator for an exciting job in New York, NY. Key Responsibilities Perform continuous remote patient monitoring to support patient safety, clinical stability, and fall/injury prevention Provide real-time virtual observation and promptly escalate changes in patient condition or behavior to nursing or medical staff Triage and assign patients for virtual monitoring and observation services Support hospital-based telemedicine services, including scheduled virtual consults and follow-up visits Monitor Epic telehealth consult orders to ensure timely initiation and completion of sessions Accurately document patient observations, interventions, and escalation actions in accordance with organizational policies Conduct quality assurance activities and participate in peer reviews of virtual care programs Analyze utilization data, quality metrics, response times, and performance trends Identify concerning patterns and assist with corrective action planning Maintain operational databases and submit utilization and assignment reports each shift Provide training and support to clinical staff on telehealth workflows, platforms, and documentation standards Deliver high-level (“white glove”) technical and workflow support to physicians and care teams Collaborate with leadership on telehealth policies, workflows, and program optimization initiatives Serve as a liaison between clinical teams, digital technology partners, and telehealth vendors Participate in case reviews, staff meetings, team briefings, and ongoing program initiatives Ensure patient privacy, data security, and compliance with HIPAA and organizational policies Maintain a safe, organized, and functional work environment Required Qualifications Minimum of 3 years of direct patient care experience Experience with telehealth or remote patient monitoring technologies Strong clinical observation skills with the ability to identify early warning signs Proficiency with electronic medical records (Epic preferred) Demonstrated ability to collaborate effectively with interdisciplinary healthcare teams Excellent communication, documentation, and problem-solving skills Ability to manage multiple technology platforms simultaneously Experience with quality improvement, outcomes measurement, and data collection Preferred Qualifications Experience developing or supporting telehealth policies and workflows Background in quality assurance and program evaluation Ability to identify barriers and benefits related to telehealth implementation Strong ability to explain telehealth concepts to clinicians and patients Cultural competence, including consideration of language access, disability, and accessibility in virtual care Education Associate's or Bachelor's degree in a health-related field For more details contact at ************************ or Call / Text at ************. About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Job Description Timothy Groth MD PC is Long Island's number one pain management practice because we value our team and treat everyone as valuable individuals. We have high standards and expect a great work ethic with patient centered values. We believe in going the extra mile for the patients we serve and the people who work for us! As a more modern practice we focus on teamwork, collaboration, and proactive problem solving so that we are always ahead of the game and building together. Minimum Qualifications: 1+ years of experience in healthcare coordination or a related field. Strong organizational and communication skills. Ability to work independently and as part of a team. Proficiency in Health Insurance portals Knowledge of No Fault and Workers Comp Responsibilities: Schedule New patients Maintain accurate and up-to-date patient records, including medical histories, test results, and treatment plans. Collect up to date insurance information Utilize Insurance portals to verify insurance status and benefits Skills: For this role, we are looking for someone with experience booking new patients. In this position you will be obtaining previous MRIs, checking eligibility on insurance portals, setting up new patients and their cases, and getting some authorizations. This is a fast paced job where we book over 150 new patients per week. Experience with pain management including WC, NF, Medicare, Commercial insurances, and Health First and Fidelis is a huge plus. This is an IN PERSON position only. Job Type: Full-time Pay: $25.00 - $30.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Paid time off Work Location: In person

Ohel is seeking a Care Coordinator to manage the care of adults enrolled in Ohel's Health Home program. The Care Coordinator will assess the adult's physical, mental health and social services needs and will be responsible for developing an integrated plan of care, working collaboratively with medical, behavioral, educational and social service providers. The Care Coordinator will also provide care coordination and health promotion, transitional care and follow up, individual and family support, referrals to community and social support services as well as the use of health information technology to link services. Position requires a Bachelor's degree preferably in the Human Services field. Experience working with individuals who have behavioral health needs such as a serious emotional disturbance, mental health challenge, intellectual disabilities, or substance use disorder is preferred. This full time position is based in Brooklyn with home and hospital visits as needed. Salary: Bachelors Level $50,000 Masters Level $55,000

At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary The Health Home Plus Care Coordinator (Hybrid) is responsible for Health Home Plus qualified individuals in the following categories: Serious Mental Illness (SMI), HIV/AIDS, Homelessness, and High inpatients ED utilization. The Care Coordinator will also responsible for case retention activities and maintain a caseload at 20 HH+ members or as determined by DOH. Adjustments to case load will be made according to DOH recommendations. Provide follow-up services according to the standards or care and tracking for their caseload. Responsibilities Maintain full responsibility for caseload including Assessments, Care Plans, HML's, timely documentation; Conduct home visits and fieldwork on an ongoing basis and in accordance with the DOH guidance on minimum standards for Health Home Plus; Conduct case conference to review POC with members, HCBS providers and supporting team. Obtain necessary records from all primary agencies that are involved with the clients. · Ensure follow-up by monitoring the quality of services, verifying and ensuring client participation; Provide education and supportive counseling to ensure that clients understand and follow up with services to which they are referred. · Ensure that ALL required services are delivered for each member monthly. Services should be prioritized and specific to members' needs and not prescriptive. · Ensure that documentation is completed in a timely manner including progress notes written and document the billable and non-billable services within 24 hours. Be specific and include comprehensive notes for every service provided. · Participate in the agency quality improvement and professional development programs, attending internal and external training courses and committees. · Attend weekly care management meetings facilitated by the Care Coordinator supervisor. Work with your supervisor to ensure that your caseload is covered when you are out of the office. · Available for evening and weekend telephone crisis intervention and coverage for other staff as needed. · If bilingual, translate for non-English speaking clients. Additional duties as assigned. Qualifications Master's Degree in health or human services related field and 1 year of experience in behavioral health setting OR · Bachelor's Degree in health or human services related field and 2 years of experience in behavioral health setting; Or a wavier provided through DOH. · Experience working with HIV/AIDS; mental illness; or those returning to independent living from institutional care; Interest in chronic illnesses, substance abuse and homelessness. · Awareness of and sensitivity to cultural and socioeconomic characteristics of populations served. · Ability to work collaboratively with other professionals. · Excellent writing and oral communication skills. Good management and organizational skills. · Basic computer skills required. · Able to work onsite, Monday through Friday during normal business hours, or as needed to carry out the job responsibilities. $25.00-$27.00 an hour Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

The Care Coordinator will act as an integral part of the Patient Care team. Their main responsibilities are to provide excellent customer service and ensure the accuracy of medical records. Care Coordinators should demonstrate behaviors that reflect a Culture of Service and be able to maintain composure and pleasantries while working in a fast-paced environment. Coordinator Responsibilities: • Answer phones in a professional and courteous manner • Process telephone and electronic orders/inquiries and requests as needed; refer were applicable • Verify Patient Demographics including insurance, social security numbers, DOB etc. • Requesting and obtaining proper medical documentation/notes where applicable • Communicate/fax/upload medical reports as needed • Process or refer facility requests to applicable department • Perform support tasks requested by Logistics Coordinator/Dispatcher • Additional duties as delegated by management • Conforms to all applicable HIPAA compliance and safety guidelines

Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Dobbs Ferry clinic in Westchester. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications Previous customer service experience. Someone who is hospitable, welcoming, and team-orientated. Strong communication skills and ability to multi-task. A strong attention to detail and willingness to grow. BA.BS degree preferred, not required. What We Offer We know that exceptional patient service can only be achieved when our team is well cared for. We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include: One Medical paid membership. Learn more at onemedical.com/business Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program. Medical, Dental, Vision Benefits, Commuter FSA Plan. 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health Commuter FSA Plans - pretax savings plans for travel to & from work Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness. Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements Manual dexterity to manipulate office equipment and make written notations. Ability to use computer keyboard 90% of each workday. Hearing acuity to communicate over the telephone. Visual acuity to read information on computer screen. The ability to sit, stand, walk for extended periods of time Occasionally lift 10 pounds floor to waist We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don't work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation's leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation's top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear's history of excellence at spearcenter.com.

🌟 Now Hiring: Health Home Care Manager Connecting People to Care. Empowering Health. Changing Lives. 💼 Job Type: Full-Time 🎓 Bachelor's Degree Required 💰 Starting Salary: $50,000/year At the heart of quality care is connection-and at New Horizon Counseling Center, that's exactly what we do. We're on a mission to ensure that individuals facing serious health challenges are never navigating the system alone. We are seeking a Health Home Care Manager who is passionate about removing barriers, closing care gaps, and uplifting the most vulnerable members of our community. 🩺 What You'll Do: As a Health Home Care Manager, you'll be a vital link between clients and the care they need to thrive. Your responsibilities will include: Transitional Care: Support clients as they move from hospital or rehab settings back into the community-ensuring continuity, safety, and support every step of the way. Care Plan Development and Implementation: Conduct initial and ongoing assessments of clients to document strengths, needs, goals and resources. Connectivity to Care: Schedule and coordinate timely follow-up with primary care and behavioral health providers. Addressing Gaps in Care: Identify missed appointments, medication lapses, or unaddressed needs-and take proactive steps to close the loop. Social Determinants of Health: Connect clients with resources such as housing, food security, transportation, and income/benefits support (SSI/SSD, SNAP, HEAP, etc). Collaborative Care: Work with a network of providers and support agencies to build individualized, person-centered care plans that truly make a difference. Engagement: Provide face to face outreach, engagement, and service planning in the field including clients' homes, shelters, and hospitals Documentation: Maintain documents, records, and other related reports in an organized, timely and accurate manner as per policy and procedure. ✅ What We're Looking For: Bachelor's Degree required (Social Work, Human Services, Psychology, Public Health, or a related field) Bilingual preferred (but not required-we welcome all qualified, compassionate applicants) One (1) year of related human services experience required in providing direct services to clients diagnosed with severe mental illness, HIV/AIDS or other disabilities, in order to link them to a broad range of services essential to successfully living in the community. You must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicle to many locations using various modes of reliable and safe transportation Strong communication, organizational, and advocacy skills A deep sense of purpose and a commitment to serving vulnerable communities 🌱 Why Join Us? Mission-Driven Work: Every day, you'll play a key role in helping people overcome real obstacles and access life-changing care. Supportive Environment: Be part of a collaborative team that believes in mentorship, personal growth, and professional development. Community Impact: Your work will help reduce ER visits, improve health outcomes, and give people the tools to live healthier, more stable lives.

At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen House Calls provides in-home primary and specialty care in the New York Metro area. We are looking for the most talented and effective individuals to join our rapidly growing company. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary Position Title: HARP Clinical Care Coordinator Job Summary: The HARP Clinical Care Coordinator plays a dual role within the healthcare practice, seamlessly blending clinical support with care coordination. This position ensures patients receive compassionate, holistic, and well-organized medical care by assisting providers during clinical procedures while also coordinating health and social services that support overall well-being. Under the supervision of the HARP Care Coordination Supervisor, the Health and Recovery Plan (HARP) Care Coordinator will manage care for adults with significant behavioral health needs. They will facilitate the integration of physical health, mental health, and substance use services for individuals requiring specialized approaches, expertise, and protocols which are not consistently found within most medical plans. In addition to the State Plan Medicaid services offered by Mainstream Managed Care Organizations (MCOs), qualified HARPs will offer access to an enhanced benefit package comprised of Home and Community-Based Services (HCBS) designed to provide the individual with a specialized scope of support services not currently covered under the State Plan. Responsibilities Gather information for intake, assessment, and reassessments. Provide care management and support to a caseload through the coordination of medical, mental health, HCBS and substance use services. Conduct assessments and prepare a comprehensive plan of care as directed by NY State and Managed Care Organizations. Collaborate with the individual's HARP team including: MCOs, HCBS providers, as well as other medical and treatment providers. Generating referrals to providers, community-based resources, and appropriate services and other resources to assist in goal achievement. Ensure entitlements, insurance, and benefits are in place and maintained. Develop service plans and resolve barriers to effective service utilization. Monitor member's progress in utilizing services (appointments, treatment, medication, etc.) through telephonic and direct contact. Attend and prepare for Interdisciplinary Care Team meetings which will feature newly enrolled, frequently admitted, high utilizing at risk members. Accompany members to/from any appointments when needed. Documents in a comprehensive manner to ensure that all goals, interventions, and care coordination activities for each member in EMR system, and other applicable software programs, are compliant with professional standards and regulatory guidelines. Educate members on health-related conditions and support members in addressing gaps in health care through connection to direct care providers, resources and medications, as appropriate to members conditions. Assist in crisis intervention and provide or refer to crisis services. Extensive fieldwork required, including home visits and community work such as visiting hospitals and emergency rooms when determined necessary. Ensure that members follow-up with aftercare discharge (i.e. fill prescriptions, make appointments). Assists with maintaining quality, preparing for audit revies, and quality improvement projects. Attend regularly supervision, staff meetings and relevant training as required. Qualifications Bachelor's Degree Required in one of the following fields: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Physical or Recreational therapy. Degrees in other related areas may be considered. For bachelor's level candidates, two (2) years OR for master's level candidates, one (1) year of related experience working with individuals with severe mental illness. Ability and willingness to regularly travel with members, in some instances to many locations using various modes of reliable and safe transportation. You must have excellent interpersonal and time management skills. Proficiency in email and documentation on electronic platforms. Comfortable with fieldwork and navigating social services systems. Working knowledge of NY State Health Home System and Plan of Care process. Case Management Experience within the Integrated Collaborative Care Model Approach. Previous history of conducting discharge planning and providing direct education around medical conditions. Knowledge of Psyckes, E-Paces, HCS (UAS) MAPP, Microsoft Teams Video knowledge preferred. Strong interpersonal and assessment skills, the ability to remain calm and poised with challenging members who often present as in a constant state of crisis. Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease. Ability to multi-task and work under multiple priorities and deadlines in a fast-paced environment. Computer literacy: Proficiency with Word and Excel. Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Brooklyn, NY $50K-$60K • Full-Time, Onsite A growing home care agency is seeking a motivated and service-oriented Home Care Coordinator to support staffing and scheduling needs for clients. This role ensures seamless communication between caregivers, clients, and internal teams, helping deliver high-quality care on time and with compassion. Training is fully provided-no prior experience needed. The Ideal Candidate Fluent in English and Chinese (Mandarin or Cantonese) Warm, patient, and passionate about helping others Strong communicator with excellent follow-through Quick learner with a proactive, can-do attitude Team player who thrives in a fast-paced environment Organized, reliable, and detail-oriented Key Responsibilities Coordinate caregiver schedules to meet client needs Communicate with caregivers and clients to confirm shifts and availability Maintain accurate records in the scheduling system Support onboarding, documentation, and compliance tasks Provide excellent customer service to clients and families Qualifications & Must-Haves Fluency in English and Chinese (Mandarin or Cantonese) Strong communication and organizational skills Positive attitude, professionalism, and willingness to learn Ability to multitask in a fast-moving environment No previous experience is required-training will be provided Apply Now: email resume to: **********************

Health Home Plus (HH+) Care Manager Be the Bridge. Empower Lives. Thrive with Support. Are you driven to help individuals with complex health needs navigate life's most critical transitions? Do you excel when you're out in the community - meeting clients where they are and guiding them toward stability? We're seeking passionate HH+ Care Managers who specialize in transitions of care, with a readiness to be in the field and make real, face-to-face impact. Your Mission: Guide Clients Through Critical Transitions As a Health Home Plus Care Manager, you'll work with individuals living with serious mental illness and chronic conditions, helping them move safely from hospital to home, inpatient care to community support, or detox to ongoing treatment. Extensive fieldwork is at the heart of this role - you'll be on the ground, advocating, coordinating, and walking alongside your clients at every step. What You'll Do ✔️ Coordinate safe, smooth transitions from hospitals, detox/rehab centers, and psychiatric inpatient facilities ✔️ Conduct frequent field visits to client homes, shelters, hospitals, and community agencies ✔️ Develop and manage comprehensive, individualized care plans addressing medical, behavioral, and social needs ✔️ Collaborate closely with providers, discharge planners, and community partners to ensure continuity of care ✔️ Connect clients with housing, benefits, outpatient treatment, peer supports, and other vital services ✔️ Monitor risk factors, ensure follow-ups, and advocate fiercely for each client's stability and wellness ✔️ Support clients in navigating complex healthcare and social systems with compassion and clarity What You'll Bring ✅ Bachelor's degree in Social Work, Nursing, Psychology, or a related human services field (Master's/licensure is a plus!) ✅ At least two (2) years working with individuals with serious mental illness, co-occurring disorders, or chronic conditions ✅ Strong background in care transitions, discharge planning, community outreach, or case management ✅ A self-starter who is comfortable with extensive fieldwork and building community relationships ✅ Excellent communication, organization, and problem-solving skills ✅ Commitment to trauma-informed, person-centered care Why You'll Love This Role ✨ Supportive supervision: Experienced leaders who offer mentorship, guidance, and real-time support ✨ Hands-on, impactful work: See the difference you make every day in the field ✨ Collaborative, mission-driven team that values your voice and expertise ✨ Opportunities for professional growth: Ongoing training, and career advancement ✨ Competitive salary + comprehensive benefits

At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary The Care Coordinator Supervisor for Health Home is responsible to monitor the quality of service delivery for all enrolled members. Also, the incumbent has an overall responsibility and accountability for the direct management and supervision of the care coordinators, including administration, staff supervision and monitoring of care coordination services, completing specific audit reviews and maintain the quality of the member record. Responsibilities Trains and supervises care coordinators and provides consultation, advice and guidance. Ensures program staff complete required, appropriate and needed training. Monitors and assures quality service provision and ensures that the members' needs are met through review of monthly notes, care plans or plan of care, case review presentation, and incident report reviews. Assigns and manages Care Coordinator's caseloads. Commits to a respectful, just, and supportive environment for individuals and coworkers aligning with the company's commitment to diversity, equity, and inclusion. Reviews and Processes Incident Reports/Events and ensures appropriate intervention and follow-up. Reviews/approves timesheets and monitors mileage and metro cards for program staff. Provides direct clinical services to people receiving services, as needed. Reviews assessments, encounter notes and reassessments, consent forms, and any care coordination documents that require a supervisor's approval Reviews service documentation to ensure regulatory standards are met. Oversees process of Person-Centered Planning. Oversees maintenance of individual program individuals' files and program records Ensures compliance with LHH, CMA and DOH standards and procedures. Participates in any committees as requested by supervisor. Demonstrates understanding and proficiency with electronic health records. Ensure that services provided are quality driven, and culturally appropriate. Other related duties, as may be assigned by the General Manager or Associate Director of Care Coordination. Qualifications Bachelor's degree with 2 years relevant experience OR a Licensed Registered Nurse with 2 years relevant experience OR A Master's degree in Social Work, Human Services, Public Administration with 1-year relevant experience. One (1) year of supervisory care coordination and case management experience. Must attend Care Coordination CORE Training within the first six months of employment. Must attend CMA and LHH required trainings within first two years of employment. Job Requirements: Demonstrates ability to learn new things in stated time-frame Motivational in a positive team environment Strong organizational and interpersonal skills Excellent time management skills and ability to multi-task Familiarity with Electronic Medical Records (E-Clinical Works, FCM Preferred). Bilingual Spanish preferred $24.00-$26.00 an hour Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.