Ambulatory care coordinator jobs in High Point, NC

The Assessment and Transition Coordinator supports adult learners in Surry Community College's College and Career Readiness (CCR) programs through coordinated assessment, transition, and workforce alignment services. This position serves as the Chief HSE Examiner for GED and HiSET and also assists with the administration of CASAS, WorkKeys, and other assessments to support the program. Additionally, this position assists students with postsecondary and career transition planning. The Coordinator plays a key role in developing Integrated Education and Training (IET) programs and ensuring compliance with WIOA Title II and NCCCS standards. NOTE: * Full-time, 12-month position; schedule may include occasional evenings or weekends. * Occasional travel within the Surry Community College service area is required. * Approximately 20 hours per week testing and 18 hours per week coordinating. Essential Duties and Responsibilities * Serve as Chief HSE Examiner and oversee testing for GED and HiSET. * Administer CASAS, WorkKeys, and other assessments to support the program. * Administer Detention Officer Certification and Telecommunications examinations for Sheriff's Training and Standards. * Ensure test security, staff training, and compliance with vendor and state policies. * Collect, analyze, and report assessment data for program improvement and compliance. * Provide transition coaching and develop Individualized Education and Career Plans (IECPs) for CCR students. * Collaborate with internal departments, NCWorks/NexGen, and other community partners to support student transitions into postsecondary programs or employment. * Assist in the design and implementation of IET programs that integrate basic skills and workforce training. * Participate in data reporting, grant documentation, and performance monitoring related to WIOA Title II outcomes. * Assist with HSE Graduation and other duties as assigned. General Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must meet the requirements listed below that represent the knowledge, skill, and/or ability necessary to be successful. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LANGUAGE SKILLS: * Ability to read, analyze, and interpret common correspondence and reports. * Ability to articulate professional responses to common inquiries and/or complaints from students, faculty, staff, or the public at-large. * Ability to write using proper grammar and punctuation. * Ability to effectively present information to management, students, faculty, staff, or the public at-large. MATHEMATICAL SKILLS: * Ability to apply and understand standard mathematical operations such as addition, subtraction, multiplication, and division. * Ability to apply mathematical operations to such tasks as budget preparation, frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. REASONING ABILITY: * Ability to define problems, collect data, establish facts, and draw valid conclusions. OTHER SKILLS and ABILITIES: * Understanding of and commitment to the unique nature and role of the College and to the philosophy of the community college system. Required Qualifications * Bachelor's degree in Education, Counseling, Workforce Development, or related field required; Master's preferred. * Experience in adult education, testing coordination, or workforce/career development. * Eligibility to serve as Chief GED and HiSET Examiner (training provided if needed). * Strong organizational, communication, and data management skills. * Ability to work collaboratively with faculty, staff, employers, and community partners. Preferred Qualifications Certificates, Licenses, Registrations Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to talk or hear. * The employee frequently is required to sit, stand & walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms. * The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl. * The employee must occasionally lift and/or move up to 10 pounds. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee will occasionally be outside. * The noise level in the work environment is usually low. Position Budget Information

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CFSP Managed Care Coordinator Sign-on Bonus: $2500 We are currently seeking people in the following counties and look forward to speaking with you! (Alamance, Caswell, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Orange, Person, Randolph, Rockingham, Stokes, Surry, and Yadkin) Location: Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. These roles are statewide field-based and requires you to interact with patients, members, or providers in person four to five days per week. We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. The CFSP Managed Care Coordinator is responsible for the overall management of the member's individual service plan within the scope of position in the NC CFSP Program, as required by applicable state law and contract. How you will make an impact: * Provide integrated whole-person Care Management under the CFSP Care Management model, including coordination across physical health, behavioral health, I/DD, LTSS, pharmacy, and unmet health-related needs. * Offer Trauma-Informed Care by recognizing the role of ACEs in the CFSP population and coordinating cross-agency care to support children's diverse needs, including physical, behavioral, social, educational, and legal aspects. * Collaborate closely with each Member's County Child Welfare Worker to align health care needs with permanency planning goals. * Work with a multidisciplinary care team, including primary health care and behavioral health professionals, specialty providers, and stakeholders in the child welfare system, to coordinate care (e.g., coordination involving juvenile justice awareness). * Conduct telephonic or face-to-face assessments using predefined questions to identify, evaluate, coordinate, and manage member program needs. * Identify members with potential clinical health care needs using predefined tools, coordinating their cases with clinical healthcare management and an interdisciplinary team for care coordination support. * Oversee non-clinical needs of members with chronic illnesses, co-morbidities, or disabilities for cost-effective and efficient service utilization. * Set short- and long-term goals in collaboration with members, caregivers, families, natural supports, and physicians. * Identify members who would benefit from expanded services. Minimum Requirements * Requires BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community based organizations; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: * Must reside in North Carolina. * BA/BS degree preferred in a field related to health, psychology, sociology, social work, nursing or another relevant human services area. * Two (2) years of experience working directly with individuals served by the child welfare system is preferred. * Travels to worksite and other locations as necessary. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

The Transitional Care Coordinator works with the Registered Nurse Case Manager to help coordinate and facilitate post-clinical care and treatment for patients. Working under general supervision, this role identifies and utilizes resources to assist with the transition, optimizing a care strategy for the patient. Responsibilities Advocates for patients, families, and the organization in order to ensure that the best care is provided, counseling is available, and cultural and religious beliefs are respected. Connects patients and families to community resources that will help with the patient's care to ensure a smooth transition period. Facilitates discharge and post-care for patients to create a pathway to health in the future, communicating details and dates of future appointments clearly. Creates and manages the template for the Transitional Care Clinic to allow for easy last minute changes if necessary. Tracks records to confirm that all data necessary for reports is quality and finding any potential gaps in data and applying corrections to said gaps. Provides counseling to patients and families to ensure the proper support based on the transition plan is provided and resources are available as necessary. Performs other duties as assigned. Qualifications EDUCATION: Required: Bachelor's in Social Work, or Bachelor's in Psychology/Counseling EXPERIENCE: Required: 1-2 years healthcare related experience LICENSURE/CERTIFICATION/REGISTRY/LISTING:

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Carolina Pediatrics of the Triad is looking for a Behavorial Healthcare Coordinator to join our team. The behavioral health care coordinator is a core member of the collaborative care team, including the patients medical provider and psychiatric consultant, as well as the larger primary care team or medical team. The behavioral health care coordinator is responsible for supporting and coordinating the mental and physical health care of patients on an assigned patient caseload with the patients medical provider and, when appropriate, other mental health providers. TRAINING & LICENSURE REQUIREMENTS: The Practice recommends that behavioral health care managers have specialized training and meet clinical licensure requirements to be able to provide brief psychosocial interventions. Licensures and educational preparation recommended by the Practice include: Licensed Clinical Mental Health Couselor (LCMHC) Licensed Marriage and Family Therapist Licensed Clinical Social Worker (LCSW) Registered Nurse (BSN recommended) Nurse Practitioner Licensed Psychologist Masters-level licensure candidate/trainee (e.g. LCMHC-A, LCSW-A, LMFTA) OTHER REQUIREMENTS: Experience working with children and adolescents. Demonstrated ability to collaborate and communicate effectively in a team setting. Ability to maintain effective and professional relationships with patient and other members of the care team. Experience with screening for common mental health and/or substance abuse disorders. Working knowledge of differential diagnosis of common mental health and/or substance abuse disorders, when appropriate. Ability to effectively engage patients in a therapeutic relationship, when appropriate. Ability to work with patients via telephone or virtual visits as well as in person. Experience with assessment and treatment planning for common mental health and/or substance use disorders. Working knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate (e.g., motivational interviewing, problem-solving treatment, behavioral activation). Basic knowledge of psychopharmacology for common mental health disorders that is within appropriate scope of practice for type of provider filling role. Experience with evidence-based counseling techniques OTHER BENEFITS: Competitive Salary and benefits offered including: 401k, health, dental, life, disability insurance, paid time off, continuing education Equal Employment Opportunity (EEO): Our practice is an equal opportunity employer. We adhere to all EEO guidelines and practices, ensuring a fair and inclusive hiring process for all candidates.

Job DescriptionSalary: Starting $18+ / Hourly , DOE Amethyst Consulting & Treatment Solutions, PLLC is seeking a compassionate and detail-oriented Intake Coordinator /Case Manager to join our dedicated team. This role is central to the enrollment process, ensuring a smooth, efficient, and client-centered experience from referral to admission. The Intake Coordinator will support both clinical and administrative functions, collaborate closely with the Chief Operating Officer or designee, and help expand our network of referral sources while upholding regulatory standards. What Youll Do Process and review all incoming client referrals and coordinate timely follow-ups Schedule appointments and assist clients in completing intake documentation Track and report on referral source activity using internal systems Verify insurance eligibility and maintain logs of authorizations and expirations Communicate program services and pathways to new clients and stakeholders Collaborate with the Chief Operating Officer or designee on outreach, marketing, and contract development with insurance providers Support field staff with community-based information and care coordination during the treatment cycle Complete enrollment, treatment, and discharge paperwork, including research data collection Assist in maintaining compliance with local, state, and federal regulations Provide educational materials and case updates to referral sources Seek and suggest new marketing strategies and service opportunities Represent Amethyst positively within the provider and community landscape. What Were Looking For Bachelors degree preferred; equivalent experience considered Minimum 3 years of experience in intake/enrollment with Medicaid, Medicare, BCBS, Aetna, Tricare, or United Experience working with diverse and underserved populations Strong verbal and written communication skills Ability to work independently and collaboratively in a fast-paced environment Detail-oriented with excellent organizational and time management skills Working knowledge of healthcare operations and client management systems Bilingual in English and Spanish is a plus Clinical experience is an asset What We Offer: Amethyst provides a competitive benefits package that includes: Comprehensive medical, dental, and vision coverage Life insurance and disability insurance 401(k) plan Personal time off (PTO) Paid birthday Paid approved trainings and ongoing development Discretionary bonuses Travel and mileage reimbursement in line with our policies Youll be eligible for benefits after completing a 90-day introductory period. Apply todayand take the next step in a career where your care makes a difference! Please submit your resume and a brief cover letter explaining why youre interested in this role.

Job Description The Intake Coordinator is Southeastern Integrated Care's system navigator and point of contact for clients, families, multiple referral sources, payers, and our network of providers assuring clients have direct access to immediate and ongoing care and families, with patients and families having direct access for asking questions and raising concerns. May assume advocate role on our client's behalf with the referral source and or payer to ensure approval of the necessary services for the client in a timely fashion. Is the primary communicator with all parties involved in the ongoing care and recovery of our clients. The Intake Coordinator will drive the mission and vision of Southeastern Integrated Care Services to achieve quality client care and outcomes. Essential Duties and Responsibilities: Ensure all methods of referrals are captured in EMR system- (i.e., electronic fax, QR codes, alpha and MCO calendars, walk ins, phone, text, etc. Engage client in treatment, educate, counsel, motivate client to continue their journey in recovery. Immediately schedule appointment for intake -same day or 24 hours Communicate with referral source prior to intake and post intake status of visit. Identify all referral sources, names, numbers, emails inclusive of direct referral, care managers, hospital or DSS, payer source, etc. Identify primary care doctor and if none schedule appointment with SEIC family practice service line. Review treatment recommendations of referral source, communicate to intake counselor, and Director of Clinical Operations Send out reminder calls and texts to client prior intake. Communicate with primary referral sources if client is a NO SHOW or reschedules. Coordinate with referral sources to reengage clients who missed appointments. Coordinate with SEIC community outreach person to find and re-engage client. Communicate monthly with primary referral sources regarding attendance. Gather all referrals fax, email, phone calls, QR code , alpha etc. and reach out to client. Goals 95 percent of all clients referred admitted. Verify coverage insurance options. Communicate back with all referrals sources outcomes of CCA and treatment recommendations and continuous outreach to MCO's and Department of Social Services (DSS) Circle back with all referral sources regarding attendance in level of care for first month or too Assure all necessary consents, releases are prepared prior to client attending intake sessions. Assemble information concerning patient's clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to intake counselor. Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness. The goal is for 95% of all referrals to be admitted to treatment. Ensures complete and accurate registration, including patient demographic and current insurance information. Review details and expectations about the referral with clients. Complete and maintain authorizations for treatment. Other assigned duties. Skills and Qualifications: Awareness of levels of care within setting Strong hospitality skills with the ability to work with diverse people Effective organizational and time management skills Verbal and written communication skills Understanding of behavioral health with you Ability to use software programs (i.e. EHR) Ability to juggle multiple tasks in a fast-paced environment Problem-solving skills Education/Experience: High School Diploma required Familiarity with clinical documentation (i.e., Comprehensive Clinical Assessment (CCA); Person Centered Plan (PCP)) Proficient in Microsoft Office Suite. Strong written and verbal communication skills. Will frequently perform a wide variety of physical tasks such as standing, walking, running, stooping, bending, climbing stairs, which requires strength, coordination, endurance, and agility. In addition, there may be occasional contact with hostile individuals, and incumbents may be subjected to physical and verbal abuse while restraining children and adolescents.

**CFSP Managed Care Coordinator** **Sign-on Bonus: $2500** **We are currently seeking people in the following counties and look forward to speaking with you!** (Alleghany, Buncombe, Catawba, Cherokee, Clay, Cleveland, Graham, Haywood, Henderson, Jackson, Macon, Madison, Polk, Swain, Transylvania) **Location: Field:** This field-based role in **Alleghany County (Sparta)** , enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. These roles are county field-based and require you to interact with patients, members, or providers in person four to five days per week. _Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law._ _We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision North Carolina where all children and families thrive in safe, stable, and nurturing homes._ The **CFSP Managed Care Coordinator** is responsible for the overall management of the members' individual service plan within the scope of position in the NC CFSP Program, as required by applicable state law and contract. **How you will make an impact:** + Provide integrated whole-person Care Management under the CFSP Care Management model, including coordination across physical health, behavioral health, I/DD, LTSS, pharmacy, and unmet health-related needs. + Offer Trauma-Informed Care by recognizing the role of ACEs in the CFSP population and coordinating cross-agency care to support children's diverse needs, including physical, behavioral, social, educational, and legal aspects. + Collaborate closely with each Member's County Child Welfare Worker to align health care needs with permanency planning goals. + Work with a multidisciplinary care team, including primary health care and behavioral health professionals, specialty providers, and stakeholders in the child welfare system, to coordinate care (e.g., coordination involving juvenile justice awareness). + Conduct telephonic or face-to-face assessments using predefined questions to identify, evaluate, coordinate, and manage member program needs. + Identify members with potential clinical health care needs using predefined tools, coordinating their cases with clinical healthcare management and an interdisciplinary team for care coordination support. + Oversee non-clinical needs of members with chronic illnesses, co-morbidities, or disabilities for cost-effective and efficient service utilization. + Set short- and long-term goals in collaboration with members, caregivers, families, natural supports, and physicians. + Identify members who would benefit from expanded services. **Minimum Requirements** + Requires BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community-based organizations; or any combination of education and experience which would provide an equivalent background. **Preferred Skills, Capabilities, and Experiences:** + Must reside in North Carolina. + BA/BS degree preferred in a field related to health, psychology, sociology, social work, nursing or another relevant human services area. + Two (2) years of experience working directly with individuals served by the child welfare system is preferred. + Travels to worksite and other locations as necessary. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Job Description Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title - Patient Care Coordinator Department - Admin Reports to - Center Manager Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Plan Paid Holidays CME (Continuing Medical Education) About Position: Performs the following functions for the patient: Check-in, registration, completes EMR documentation, collects payments, qualifies patient for sliding fee, collects patient demographics, and provides in-person and telephonic customer service. Additionally, supports the clinical team by assisting with clinical documents. Work Location: 5270 Union Ridge Road, Burlington, NC 27217 Schedule: Monday, Wednesday, Thursday, 8:00am - 5:00pm ; Tuesday 8:00am - 8:00pm ; Friday 8:00am - 1:00pm Travel: As needed Qualifications Education: Diploma, High school diploma Required: Excellent communication skills required. Preferred Experience: One to two years of customer service in health care setting. Bilingual, Spanish-speaking applicants preferred Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. Pay Range: $16.43/Hourly - $22.08/Hourly EEO STATEMENT Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by ExactHire:182247

Job Description Skilled Nursing Facility, Asheboro NC with Benefits! The MDS Coordinator is responsible for completing the Resident Assessment Instrument (RAl)/MDS assessments and Care Management process from admission to discharge in accordance to company policies, current practice guidelines, State and Federal guidelines. The MDS coordinator also collaborates with other healthcare professionals to develop and implement individualized resident-centered care plans. Responsibilities & Duties The MDS coordinator is responsible in completing the RAI/MDS assessments with information obtained via medical record review as well as observation and interview with facility staff, residents and family members regarding the residents' health, functional capabilities and needs. Complies with company, federal and state regulations regarding completion and coordination of the RA! process. Monitors MDS and care plan documentation for all residents. Ensure documentation is completed in the medical record to support MDS coding. Attend interdisciplinary team meetings and other care team meetings to gather information, communicate changes, and maintain and update records. Completes electronic submission of required documentation to the State database and other entities P.er company policy. Assisting residents with activities of daily living (ADLs), such as helping residents with bathing, dressing, grooming, toileting, eating and mobility. Follow infection control protocols to help prevent the spread of infections. Collaborate with other members of the nursing team and members of the interdisciplinary team to develop individualized care plans, make revisions as needed and assist in overseeing implementation of the plan. Understand and adhere to facility policies and procedures. Qualifications & Skills Experience working in a healthcare setting, particularly in long-term care Ability to perform in a high stress, fast-paced environment Ability to work in a team environment Graduate of an accredited School of Nursing with a Valid State Licensure as an RN or LPN Knowledge of the RA! process required. Physical Demands and Environment Employee is frequently required to stand, sit, bend, stoop, use keyboard, see, talk and hear. May lift medium to heavy objects including assisting with the movement of residents. Employee is occasionally exposed to blood or other body fluids, fumes or airborne particles and toxic or caustic chemicals. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. I look forward to hearing from you soon! Lori Martin, Recruitment Manager *******************************

This position is responsible for working one on one with a person Mental Retardation and/or Developmental Disabilities or dually diagnosed individuals. The services implemented will be specified through each individual's treatment/ service plan, which is designed and overseen by individuals with the appropriate experience, degree and/or certification. QUALIFICATIONS: Must have a high school diploma or GED and complete all FPTC training prior to delivery of services. Must be able to demonstrate all relevant competencies with the population being served. Paraprofessional providers must have knowledge, skills and abilities required by the population and age to be served. Must have at least 2 years of supervisory/ management experience in an Adult Care Home or similar setting. Must have no substantiated findings on the NC Personnel Registry or Health Care Program and maintain during duration of employment. Must be able to carry out responsibilities in a proactive manner. Must be supervised by QP or AP and in accordance with 10A NCAC 27 G-0204. Duties and Responsibilities: 1. Implementing designated goals/interventions and activities identified in each consumer's treatment/service plan. 2. Supporting the individual receiving services in the acquiring of skills that may not have been acquired during the developmental stages of life as defined by treatment/service plan. 3. Ensuring services are accurately documented per established criteria and in accordance with federal, state and local regulations. 4. Reporting any incidents, unusual occurrences or changes in condition of person being supported to immediate supervisor and/or any other designated or mandated personnel. 5. Responsible for attending and completing all mandatory training and updates within established time frames. 6. Submitting semi-monthly timesheets and supporting documentation on the first and sixteenth of each month by 9:00am. 7. Responsible for upholding the right and maintaining confidentiality of the person being supported. 8. CARING FOR CLIENTS EVERYDAY NEEDS 9. Develop supportive relationship with residents, completing case management responsibilities as assigned by supervisor, including ensuring the needs of the clients are being met. 10. Maintain accurate records and reports on a daily basis. Review facility logs and complete regular administrative paperwork. 11. Monitor all contact with family members. Provide information about such to owner. 12. Serve as liaison between program and community resources. 13. Instruct, counsel, train and support care workers in dealing with resident behaviors. 14. Train direct care staff. 15. Supervise and manage direct care staff (performance evaluations, etc.). Ensure that direct care staff is implementing individualized treatment plans. Maintain accurate records of staff performance. 16. Complete residential responsibilities including: monthly staff schedule, unit supplies shopping, budget, areas of concentration,etc. 17. Other duties as assigned by supervisor (guaranteed 80 hours every pay period but will require fill-in or PRN as needed). View all jobs at this company

Full time benefitted position available for Intensive Care Coordinator responsible for implementing/overseeing the High Fidelity Wraparound (HFW) process for families of children and youth with complex emotional, behavioral, and environmental needs in community. Responsibilities include facilitating the development of a short-term crisis stabilization and transitional planning; Educating families and completing a Strengths, Needs, and Cultural discovery assessment; working with the family to develop a team of service providers and natural supports. Responsible for facilitating meetings and leading the team through the HFW action plan. Bachelor's Degree in Human Services or related field required with at least 2 yr. direct clinical experience with children/adolescents preferred. Must be able to complete required certification: Piedmont will provide the training for the High-Fidelity Wraparound Certification, and candidate must be able to complete the certification and participate in annual updates. Valid driver's license and safe driving record required. Flexible schedules are optional. Salary is commensurate with education & experience as it relates to the position. For more information on the HFW model: ************************************************************** Must be willing to consent to background checks, including checks for barrier crimes, and drug screening as part of the application process.

Job Details Salemtowne - Winston Salem, NC Full Time 4 Year Degree None Day Health CareDescription The MDS Coordinator prepares individualized care plans for Health Care Center residents and patients according to State and Federal regulations; ensures that these care plans are followed and updated as needed. Monitors quality of care standards according to the CMS 5-star quality of care indicators. Essential Job Functions: Sets the MDS schedule and assures Minimum Data Set forms are completed in a timely manner by overseeing multi-disciplinary team. Ensures resident care is delivered as ordered according to Federal and State guidelines by making rounds and reviewing residents' charts periodically. Ensures individual care plan approaches are being carried out or changed as needed by interacting and communicating daily with the patient staff. Ensures weekly care plan meetings are performed on time by the multi-disciplinary team. Supports proactive change by researching health, safety, and continuing education information related to nursing. Seeks continuous improvement of Salemtowne's nursing care. Supports and promotes Salemtowne Shines culture and philosophy.7. Performs other duties as assigned. Maintains safe, secure, and healthy work environment by following safety standards and procedures; and complies with legal regulations. Support the organization's mission and values by becoming familiar and acting in accordance with the policies and procedures as outlined in Salemtowne's Employee Handbook. Supports Salemtowne Shines culture & philosophy. Performs other duties as required. Qualifications Required Skills/Abilities: In-depth knowledgeable of medical coding: ICD-10 Knowledge of OSHA compliance standards. Strong verbal and written communication skills. Ability to model person-centered practices and provide direction to other team members as needed. Knowledgeable of Medicare and Medicaid regulations. Proficiency in Microsoft Office 365 (Outlook, Word, Excel, Power Point, etc.). Sound analytical and research skills. Ability to work independently and self-manage. Excellent time management and execution. Education and Experience: Graduate of an accredited Licensed Practical Nurse (LPN) or Registered Nurse (RN) educational program. Licensed Practical Nurse (LPN) or Registered Nurse (RN) license in good standing with NC Board of Nursing. Two (2) years of Minimum Data Set and PDPM experience. Physical Requirements: Must be able to lift, carry, pull, and/or push up to 50 lbs. Normal sitting, pulling/pushing, kneeling, stooping, bending, reaching, talking, and hearing. Standing and sitting for long periods of time. Work Environment: Work in a clean, well-lighted facility. Possible work hazards include bloodborne pathogens, airborne particles, moving parts, muscular pains, and strong offensive odors. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

00142651 Employment Type: Part Time Shift: Variable/On Call Shift Details: PRN; hours vary Standard Hours: 4.00 Department Name: Admissions Location Details: 5003 Hospice Ln, Kannapolis, NC 28081 Our mission is to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit atriumhealth.org/about-us. Job Summary Provides oversight of clinical services provided in compliance with accepted standards of patient care as determined by State Regulations, Joint Commission, Professional Clinical Board Practice Acts and Service Line Policy and Procedures. Ensures appropriate, qualified and timely resource management in order to meet patient needs and branch financial, operational and quality goals. Works collaboratively with the leadership to improve care and services throughout the organization and ensure operational/financial efficiency and effectiveness. Essential Functions Provides clinical administrative support, clinical expertise to meet patient and staff needs and functions as the liaison with physician practices and hospital case management and other referral sources. Analyzes the data to prioritize multi-issue situations to support appropriate actions based on the criticality of patient health and welfare, patient/staff safety and impact to effective, timely services. Identifies barriers to situation/complaint resolution and follows-up with the appropriate resources or leadership to address timely and effectively. Reviews and supports the development of patient specific clinical plans of care that is effectively communicated with the parties involved and supports quality patient outcomes and patient satisfaction. Supports clinical staff in the implementation of the identified plan, coordination of care delivery, and strategies to promote health and safe outcomes. Evaluates progress toward attainment of outcomes through documentation review, interdisciplinary team meetings and/or case conference. Supports billing compliance and timeliness by maintaining current knowledge of payer requirement and billing criteria, state and federal regulations, performing timely completion of CSC workflow and identifying opportunity for appropriate reimbursement. Delegates elements of care to appropriate healthcare workers in accordance with any applicable legal or policy parameters or principles. Collaborates with healthcare consumer, family, and others in the conduct of clinical practice. Utilizes appropriate resources to plan and provide clinical services that are safe, effective, and financially responsible. Participates in committees, shared governance, or other facility decision making activities. Physical Requirements Primary work is in the office environment. Requires long periods of sitting and computer work. Work may require walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support the weight of 50 pounds in handling patients, medical equipment, and supplies in the home/facility setting. Must speak English in good, understandable terms. Intact sense of sight, hearing, smell, touch. Finger dexterity. Critical thinking and ability to concentrate. Must be able to respond quickly to changes in patient conditions. Physical Abilities Testing required. Education, Experience and Certifications Graduate from an accredited School of Nursing. BSN preferred. Current Basic Life Support for Healthcare Provider status according to American Heart Association. One-year experience in a related field required. Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or; if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works. Must maintain current state driver's license and auto insurance at all times. Additional education, training, certifications, or experience may be required within the department by the nurse leader. At Atrium Health, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations. As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve. Posting Notes: Not Applicable Atrium Health is an EOE/AA Employer

Job Description Direct Care Coach & Clinical Care Coordinator The Direct Care Coach & Clinical Care Coordinator works closely with the Integrative Clinical Recovery Team to assist with administrative duties that support residents in their recovery process, and their participation in meetings and community activities at Mill Spring campus and in their transition. Schedule: Monday - Friday 8 am - 5 pm Benefits: PTO/Sick Time accrual from first day Medical/Dental/Vision benefits Company Funded Life Insurance Retirement Plan with company match Free Meals on shift Pay: Starting at $18.50 per hour and increases based on experience Responsibilities: Collaborates with the Clinical Recovery Team on recovery planning and implementation Works closely with the Team promoting resident's movement through the program and addressing logistical barriers Supports resident transition process between levels of the program and/or discharge process Develops, maintains, and is knowledgeable on a library of resources for referral purposes Communicates and coordinates special requests, transition planning, and other logistics processes-with the recovery team, the resident, and resident's family Supports the Coaching Team and Office Manager in day-to-day functioning Act as an ambassador for CooperRiis, providing tours to new residents, their families, and CRA residents when available. Provide relationship-oriented coaching and support to help residents acclimate to the CooperRiis community, fully engage in community life, and progress toward recovery Provide transportation for residents to off-site appointments, in coordination with nursing and the Farm Program Director. Provide residents with reminders for taking scheduled medications and attending appointments with their clinical team, as well as offering general encouragement and coaching. Assist the clinical team in managing crisis situations, including one-to-one support for residents in crisis and observing community dynamics. Qualifications: Bachelor's Degree preferred or equivalent relevant experience Experience working with adults recovering from significant mental health challenges, preferably in a residential mental health or substance abuse setting Organization, time management, and administrative skills At least 21 years of age or older with an acceptable driving record to be covered on the company car insurance *CooperRiis is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. *CooperRiis is a therapeutic healing community located in Mill Spring, NC. We are a Smoke/Drug/Alcohol Free Facility.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

CFSP Managed Care Coordinator Sign-on Bonus: $2500 We are currently seeking people in the following counties and look forward to speaking with you! (Alamance, Caswell, Chatham, Davidson, Davie, Durham, Forsyth, Guilford, Orange, Person, Randolph, Rockingham, Stokes, Surry, and Yadkin) Location: Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. These roles are statewide field-based and requires you to interact with patients, members, or providers in person four to five days per week. We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. The CFSP Managed Care Coordinator is responsible for the overall management of the member's individual service plan within the scope of position in the NC CFSP Program, as required by applicable state law and contract. How you will make an impact: * Provide integrated whole-person Care Management under the CFSP Care Management model, including coordination across physical health, behavioral health, I/DD, LTSS, pharmacy, and unmet health-related needs. * Offer Trauma-Informed Care by recognizing the role of ACEs in the CFSP population and coordinating cross-agency care to support children's diverse needs, including physical, behavioral, social, educational, and legal aspects. * Collaborate closely with each Member's County Child Welfare Worker to align health care needs with permanency planning goals. * Work with a multidisciplinary care team, including primary health care and behavioral health professionals, specialty providers, and stakeholders in the child welfare system, to coordinate care (e.g., coordination involving juvenile justice awareness). * Conduct telephonic or face-to-face assessments using predefined questions to identify, evaluate, coordinate, and manage member program needs. * Identify members with potential clinical health care needs using predefined tools, coordinating their cases with clinical healthcare management and an interdisciplinary team for care coordination support. * Oversee non-clinical needs of members with chronic illnesses, co-morbidities, or disabilities for cost-effective and efficient service utilization. * Set short- and long-term goals in collaboration with members, caregivers, families, natural supports, and physicians. * Identify members who would benefit from expanded services. Minimum Requirements * Requires BA/BS degree and a minimum of 1 year of experience working directly with people related to the specific program population or other related community based organizations; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences: * Must reside in North Carolina. * BA/BS degree preferred in a field related to health, psychology, sociology, social work, nursing or another relevant human services area. * Two (2) years of experience working directly with individuals served by the child welfare system is preferred. * Travels to worksite and other locations as necessary. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

The Direct Care Coach & Clinical Care Coordinator works closely with the Integrative Clinical Recovery Team to assist with administrative duties that support residents in their recovery process, and their participation in meetings and community activities at Mill Spring campus and in their transition. Schedule: Monday - Friday 8 am - 5 pm Benefits: PTO/Sick Time accrual from first day Medical/Dental/Vision benefits Company Funded Life Insurance Retirement Plan with company match Free Meals on shift Pay: Starting at $18.50 per hour and increases based on experience Responsibilities: Collaborates with the Clinical Recovery Team on recovery planning and implementation Works closely with the Team promoting resident's movement through the program and addressing logistical barriers Supports resident transition process between levels of the program and/or discharge process Develops, maintains, and is knowledgeable on a library of resources for referral purposes Communicates and coordinates special requests, transition planning, and other logistics processes-with the recovery team, the resident, and resident's family Supports the Coaching Team and Office Manager in day-to-day functioning Act as an ambassador for CooperRiis, providing tours to new residents, their families, and CRA residents when available. Provide relationship-oriented coaching and support to help residents acclimate to the CooperRiis community, fully engage in community life, and progress toward recovery Provide transportation for residents to off-site appointments, in coordination with nursing and the Farm Program Director. Provide residents with reminders for taking scheduled medications and attending appointments with their clinical team, as well as offering general encouragement and coaching. Assist the clinical team in managing crisis situations, including one-to-one support for residents in crisis and observing community dynamics. Qualifications: Bachelor's Degree preferred or equivalent relevant experience Experience working with adults recovering from significant mental health challenges, preferably in a residential mental health or substance abuse setting Organization, time management, and administrative skills At least 21 years of age or older with an acceptable driving record to be covered on the company car insurance *CooperRiis is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. *CooperRiis is a therapeutic healing community located in Mill Spring, NC. We are a Smoke/Drug/Alcohol Free Facility.