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MDS Coordinator
Apex Health Care Staffing
Ambulatory care coordinator job in New York, NY
Job Description
We are looking to hire a dynamic MDS nurse to work at a medical care facility. Your duties will include facilitating the MDS process and assisting patients with Medicaid or health insurance particulars. You will also work with the medical team to develop patient care plans.
Do you have the following skills, experience and drive to succeed in this role Find out below.
To ensure success as an MDS nurse, you should be able to rapidly assess situations to make critical decisions about patient care. Ultimately, a top-notch MDS nurse should be able to work with a high volume of data and intricate medical reports.
Responsibilities:
Assessing and monitoring patients' health in accordance with medical laws, regulations, and guidelines.
Collecting patient data and organizing the information into reports for further research.
Communicating with health care teams to create applicable health care plans for patients.
Ensuring that patients have access to all the medical resources they need.
Making recommendations for patient support and healthcare facility operations to ensure that patient care procedures are integrated in accordance with medical law.
Assisting patients to enroll in Medicaid or healthcare insurance programs.
Providing support and coverage for other nurses in case of absence or illness.
Requirements:
Bachelor's degree in nursing.
A state RN license.
Certification in resident assessment coordination and CPR may be beneficial.
At least three years' experience as a registered nurse at a medical facility.
Solid knowledge of MDS processes such as the Resident Assessment Instruments (RAI).
Working knowledge of data processing programs such as Point Click Care.
The ability to perform duties such as CPR, EKG assessments, and monitoring patients' vitals.
Excellent organizational and multitasking skills.
The ability to process a high volume of data. xevrcyc
The ability to make independent judgments utilizing initiative, discretion, and the nursing process, as needed.
Benefits:
Health, Vision & Dental Insurance
Generous PTO
$93k-128k yearly est. 2d ago
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MDS Coordinator - RN full time
The New Jewish Home 4.0
Ambulatory care coordinator job in New York, NY
Job Description$92, 267 to $115,000 per annum
The Manhattan Division of The New Jewish Home is searching for a full time MDS Coordinator RN to join their team. This position sits in our 106th , NY nursing home location.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
The RAUM Manage will:
Assume MDS responsibility for a caseload to of post-acute patients and long term residents; scheduling; completing and coordinating completion of the MDS and RAI process
Issue Notices of Medicare Non Coverage and Detailed Notices and SNF ABNs
Determine if patients meet Medicare coverage eligibility on admission and monitor for ongoing coverage during patient/resident stays
Work with IDT to insure best practice & compliance in RAI process
RAC-CT AANAC xevrcyc accreditation preferred
3-5 years recent experience as an MDS Coordinator at a minimum
Proficiency in current MDS coding rules and Medicare coverage regulations
Valid License and currently registered as a professional RN in NYS
$92.3k-115k yearly 2d ago
Fertility (RN) IVF Nurse Coordinator
Reproductive Medicine Assoc of Ny, LLP 3.8
Ambulatory care coordinator job in New York, NY
RMA of NY is currently seeking full time Registered Nurses to join our growing IVF teams in our New York City offices (Brooklyn, Eastside, Westside, or Downtown office). You will have the opportunity to work alongside world class physicians in the dynamic field of Reproductive Medicine. As part of the team, you will have the opportunity to impact patient outcomes to support family building. We continually seek experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
This position will require one to assess patient history and review lab results; explain and coordinate treatment plans for patients and update patient records. You must be motivated and a self-starter and be able to work independently as well as part of a team. The ability to meet deadlines and follow-up with patients in a clear, concise and professional manner is absolutely required.
The ideal candidate will have the following:
NYS licensed RN, with no restrictions
At least two year of nursing experience preferred
BSN (Bachelor's in Nursing)
Experience in women's health care or IVF preferred
Excellent interpersonal, leadership and verbal and written communications skills are required. Must be able to work weekends and some holidays, as assigned. RMA of NY offers a competitive salary and a comprehensive benefits package.
Job Type: Full-time
Pay: $92,000.00 - $99,000.00 per year
Medical Specialty:
Reproductive Endocrinology & Infertility
Physical Setting:
Private practice
License/Certification:
NYS RN License (Preferred)
Work Location: In person
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
How To Get Started:
To have your resume reviewed by someone on our Talent Acquisition team, click on the "Apply" button. xevrcyc Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under "Share This Job" at the top of the screen.
$92k-99k yearly 2d ago
Corporate Intake Coordinator
Forrest Solutions 4.2
Ambulatory care coordinator job in New York, NY
Job Title: Lead Office Services Associate/ Intake Coordinator
Job Type: Full-Time
Pay Rate: $26.00 per hour
Work Schedule:
7:00 AM - 4:00 PM or
11:00 AM - 8:00 PM (preferred)
Forrest Solutions provides onsite, outsourced workplace solutions built on proven best practices for managing non-core business functions. The Lead Office Services Associate plays a key role within a financial services environment by serving as the first point of contact for client requests, visitors, and internal stakeholders.
This role is responsible for managing a high-volume email inbox and request queue, scheduling meetings, conducting initial client interactions, and providing front-desk reception services. The Intake Coordinator also supports cross-functional hospitality operations, including conference room setup and breakdown, and collaborates closely with internal teams to ensure seamless service delivery. Exceptional customer service, attention to detail, and adaptability are critical to success in this role.
Essential Job Functions
Client Intake, Scheduling & Request Management
Manage and monitor a high-volume email inbox and request queue
Triage, document, and route incoming requests accurately and efficiently
Conduct initial client interactions or meetings to assess needs and expectations
Schedule meetings and coordinate logistics using internal scheduling systems
Track request status and ensure timely follow-up and resolution
Reception & Front Desk Operations
Provide professional and welcoming reception services for clients and visitors
Process visitor badges and manage check-in procedures in accordance with security protocols
Answer and manage incoming phone lines, directing calls appropriately
Maintain a polished, client-ready front desk environment at all times
Hospitality & Conference Support (Cross-Functional)
Support hospitality operations across the workplace as needed
Assist with conference room setup and breakdown, including furniture arrangement and basic logistics
Coordinate meeting room readiness to ensure spaces are prepared before and after scheduled meetings
Partner with workplace experience, facilities, and administrative teams to support daily operations
Communication & Coordination
Serve as a liaison between clients and internal service teams
Communicate clearly and professionally regarding request status, meeting details, and next steps
Maintain accurate documentation related to client interactions, schedules, and requests
Required Qualifications
Education & Experience
High school diploma or equivalent required; college coursework or degree preferred
Minimum of 1-2 years of experience in intake coordination, customer service, reception, hospitality, or administrative support
Experience working in a corporate or financial services environment preferred
Skills & Competencies
Strong written and verbal communication skills
Exceptional customer service with a client-first mindset
Ability to manage high-volume workloads with accuracy and attention to detail
Strong organizational and scheduling skills
Proficiency in Microsoft Office and comfort using email, scheduling, and queue-based systems
Ability to multitask, prioritize, and adapt in a fast-paced environment
Core Competencies
Professional, courteous, and hospitality-driven demeanor
Strong follow-through and accountability
Adaptability and problem-solving skills
Ability to work cross-functionally with multiple teams
Discretion and ability to maintain confidentiality
Physical Requirements
Ability to sit or stand for extended periods
Frequent use of computers, phones, and office equipment
Ability to lift light items related to conference room setup as needed
Clear verbal communication in person and over the phone
Disclaimer
This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Responsibilities may evolve based on business needs and organizational requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal candidates only: The compensation outlined is applicable for candidates who fully meet the qualifications of the role based on their education and experience. If Forrest Solutions selects an internal candidate who does not meet all requirements, the position title, structure, and compensation may be adjusted accordingly.
$26 hourly 2d ago
IVF Nurse Coordinator
CCRM Fertility
Ambulatory care coordinator job in New York, NY
Job Description Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit Location:
Department: Clinical
Your Schedule: Monday - Friday; 8:30am - 4:30pm; Possible evening, weekend, and holiday rotations.
What We Offer Our Team Members:
Generous Paid time-off (PTO) and paid holidays
Medical, Dental, and Vision Insurance
Health benefits eligible the first day of the month following your start date.
401(k) Plan with Company Match (first of the month following 2 months of service)
Basic & Supplement Life Insurance
Employee Assistance Program (EAP)
Short-Term Disability
Flexible spending including Dependent Care and Commuter benefits.
Health Savings Account
CCRM Paid Family Medical Leave (eligible after 1 year)
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
Professional Development, Job Training, and Cross Training Opportunities
Bonus Potential
Potential for Over-time Pay (Time and a half)
Holiday Differential Pay (Time and a half)
Weekend Shift Differential Pay ($4.00 per hour)
How You Will Make an Impact: The IVF Nurse Coordinator (RN) plays a crucial role in the fertility treatment process and will make a significant impact through patient care, support, assessment, education, and counseling. The IVF Nurse Coordinator (RN) provides comprehensive care, support, and coordination throughout the IVF journey. Their role is pivotal in helping patients navigate the complexities of fertility treatments while striving for the best possible outcomes.
What You Will Do:The IVF Nurse Coordinator (RN) is responsible for providing individualized nursing care to CCRM's fertility patients through treatment coordination, medication management, patient advocacy, and outcome monitoring. This position collaborates closely with the physicians to coordinate patient care and treatment and consult with patients regarding treatment protocols, medications, and/or required testing procedures. The IVF Nurse Coordinator is expected to function independently in the role as well as in a team environment. The IVF Nurse Coordinator reports to the IVF Nurse Supervisor.
Assess patients' medical histories, reproductive health, and any underlying conditions that may impact fertility and ensure appropriate data is entered in EMR.
Collaborate with physicians to determine suitable treatment plans for individual patients.
Educate patients on the IVF process (procedures, infertility testing, insemination, in vitro (IVF) fertilization, FET, and egg vitrification, etc.), medications, potential side effects, and lifestyle factors that may affect treatment success.
Provide emotional support and counseling to each patient throughout their CCRM Journey.
Guide patients on how to self-administer medications and monitor progress; adjust medication dosages based on patients' responses and communicate any concerns to the medical team.
Coordinate and schedule surgery and ART appointments, diagnostic tests, and procedures, and ensure all consents are signed and patients adhere to the treatment timeline.
Monitor established pregnancies via ultrasonography and lab tests, through the first 8-12 weeks of pregnancy (annotated in EMR).
Serve as a liaison between patients and the medical team, relaying vital information, test results, and treatment instructions; answering any questions or concerns promptly.
Advocate for patients, ensuring their needs and preferences are taken into consideration and help patients make informed decisions about their care.
Maintain accurate and up-to-date patient records, documenting all aspects of the IVF treatment in the EMR (i.e., medication administration, test results, progress notes, physician orders, etc.).
Ensure patients understand results, discuss potential reasons for failure, and explore alternative treatment options or modifications to the treatment plan.
Perform intrauterine inseminations, as directed.
Verify all communicable disease testing is complete, accurate, and appropriate.
Other duties as assigned.
What You Bring:
Associate Degree or higher in Nursing, from an accredited school of nursing required.
Current State Registered Nurse (RN) license (without limitations) required.
Active BCLS/ACLS certification required.
3+ years RN experience preferred.
2+ years of previous experience in women's health, fertility, OB/GYN, preferred.
Working Conditions:The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office and clinical setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees should have the visual acuity to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment.
CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements:All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. xevrcyc In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$89k-117k yearly est. 2d ago
Care Coordinator- SoHo
Spear Physical and Occupational Therapy 3.8
Ambulatory care coordinator job in New York, NY
Spear Physical and Occupational Therapy is seeking a qualified, passionate CareCoordinator to join the team at our SoHo- 6th Ave. location. CareCoordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. CareCoordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours.
CareCoordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. CareCoordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications
Previous customer service experience.
Someone who is hospitable, welcoming, and team-orientated.
Strong communication skills and ability to multi-task.
A strong attention to detail and willingness to grow.
BA.BS degree preferred, not required.
What We Offer
We know that exceptional patient service can only be achieved when our team is well cared for.
We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:
One Medical paid membership. Learn more at onemedical.com/business
Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.
Medical, Dental, Vision Benefits, Commuter FSA Plan.
401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation
Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health
Commuter FSA Plans - pretax savings plans for travel to & from work
Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness.
Company Events - Annual Summer Picnic and Holiday Awards Celebration
Physical Requirements
Manual dexterity to manipulate office equipment and make written notations.
Ability to use computer keyboard 90% of each workday.
Hearing acuity to communicate over the telephone.
Visual acuity to read information on computer screen.
The ability to sit, stand, walk for extended periods of time
Occasionally lift 10 pounds floor to waist
We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don't work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values:
Service Passion Empathy Accountability Respect Impact Teamwork
ABOUT US:Spear Physical and Occupational Therapy is the nation's leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation's top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear's history of excellence at spearcenter.com.
$44k-63k yearly est. Auto-Apply 10d ago
Care Coordinator
Essen Medical Associates
Ambulatory care coordinator job in New York, NY
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Job Summary: The CareCoordinator is responsible to assist with patient needs. Assist with managing care and addressing social determinants of health for Medicaid recipients with chronic health conditions.
Responsibilities
Build and maintain relationship with patients
Conduct face to face assessments for all patients to assess their medical and social needs
Create a care plan in adherence with providers and caregivers
Provide community resources to patients to ensure health and well being
Promote timely access to appropriate care
Increase utilization of preventative care
Schedule appointments and transportation
Serve as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s) and community resources
Facilitate patient access to appropriate medical and specialty providers
Educate and refer patient to community resources
Keep detailed up to date documentation
Qualifications
2-years experience in the Medical field
Case Management or CareCoordinator experience preferred
Bachelor's degree needed
Associate's degree ok but must have experience in healthcare or social services
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
$42k-63k yearly est. Auto-Apply 60d+ ago
Care Coordinator Supervisor (Children)
Essenmed
Ambulatory care coordinator job in New York, NY
Essen Health Care is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health' model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through carecoordination, complex care management and helping address health-related social needs.
Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in New York City. Essen maintains a Clinical Information Services team that maintains our enterprise-wide electronic medical record system, data repository, clinical analytics and population health capabilities. Our Community Services teams creates and sustains relationship with community organizations and agencies and health plans.
Essen is dedicated to ensuring the quality of care for all patients and has been designated ‘Level 3 Patient Centered Medical Home' by the National Committee for Quality Assurance. Essen has won awards for its patient care innovations and recently launched Intention Health Ventures to develop and commercialize our technology innovations.
Job Summary
The CareCoordinator Supervisor will be responsible for the supervision of CareCoordinators operations within the Health Home Servicing Children (HHSC) division. The HHSC CareCoordinator Supervisor monitors the departmental phone queue to ensure quality of calls between the care manager, members and providers. The HHSC CareCoordinator Supervisor conducts new hire training and continued training for all clinical staff. The HHSC CareCoordinator Supervisor participates and interacts with all staff in a supportive role as it relates to care management and coordination daily operations. The HHSC CareCoordinator Supervisor will enhance communication and processes within the clinical and non-clinical areas within and between other internal operating departments, to ensure that all member and employee needs are met.
Responsibilities
Provides guidance within the HHSC Department, particularly as it pertains to new processes and workflows which support program operations
Promotes and facilitates a multidisciplinary approach, supporting HHSC coordinatedcare operations amongst disciplines.
Oversee clinical program training/retraining and creation and updating of departmental training tools/workflows and resources
Adhere to clinical standards of care through collaboration with providers in order to ensure appropriate outcomes.
Practice and adhere to departmental and state guidelines in order to protect self, members, and organization.
Supervising Crisis Calls and escalating when necessary.
Maintains a tracking tool which logs unacceptable inconsistencies and errors observed during quality reviews of recorded calls via the queue and care management documentation, care planning, follow up and interventions
Performs quarterly audits of Staff's chart documentation
Works collaboratively with HHSC management team to ensure program goals, projects and initiatives are implemented and meet departmental workflows and policy standards
Supports Care Management staff as needed when management is in meetings and/or working on other program initiatives
Follows best practice and clinical standards and adheres to departmental and State guidelines.
Performs all other duties or actions as required
Qualifications
Bachelor's degree in human services field (i.e., counseling, education, nursing, psychology, social work, etc.)
MSW/MA/MS Master's Degree, preferred.
LMSW, LCSW, LMHC, LMFT, RN preferred.
Two years' experience working with Behavioral Health and/or Substance abuse required.
Prior supervisory experience required.
At least 3 years previous managed care experience.
Ideally 2 years specific to Behavioral Health/Children Social Services.
Knowledge of the Collaborative Care Model.
Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease
Experience user/reviewer of the HCS/MAPP systems for Health Home member status preferred
Excellent written and oral communication skills required
Ability to multi-task well while maintaining a positive “can do” attitude
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
$42k-63k yearly est. Auto-Apply 31d ago
Virtual Care Coordinator (Onsite) - 25-34370
Navitaspartners
Ambulatory care coordinator job in New York, NY
Job Description
Job Title: Virtual CareCoordinator Contract Duration: 13 Weeks Shift: Overnight | 11:00 PM - 7:00 AM Schedule: 40 hours/week | 8 hours/day | Every other weekend rotation and select holidays
Pay Rate: Up to $28/hour
Position Overview
"Navitas Healthcare, LLC" is seeking Virtual CareCoordinator for an exciting job in New York, NY.
Key Responsibilities
Perform continuous remote patient monitoring to support patient safety, clinical stability, and fall/injury prevention
Provide real-time virtual observation and promptly escalate changes in patient condition or behavior to nursing or medical staff
Triage and assign patients for virtual monitoring and observation services
Support hospital-based telemedicine services, including scheduled virtual consults and follow-up visits
Monitor Epic telehealth consult orders to ensure timely initiation and completion of sessions
Accurately document patient observations, interventions, and escalation actions in accordance with organizational policies
Conduct quality assurance activities and participate in peer reviews of virtual care programs
Analyze utilization data, quality metrics, response times, and performance trends
Identify concerning patterns and assist with corrective action planning
Maintain operational databases and submit utilization and assignment reports each shift
Provide training and support to clinical staff on telehealth workflows, platforms, and documentation standards
Deliver high-level (“white glove”) technical and workflow support to physicians and care teams
Collaborate with leadership on telehealth policies, workflows, and program optimization initiatives
Serve as a liaison between clinical teams, digital technology partners, and telehealth vendors
Participate in case reviews, staff meetings, team briefings, and ongoing program initiatives
Ensure patient privacy, data security, and compliance with HIPAA and organizational policies
Maintain a safe, organized, and functional work environment
Required Qualifications
Minimum of 3 years of direct patient care experience
Experience with telehealth or remote patient monitoring technologies
Strong clinical observation skills with the ability to identify early warning signs
Proficiency with electronic medical records (Epic preferred)
Demonstrated ability to collaborate effectively with interdisciplinary healthcare teams
Excellent communication, documentation, and problem-solving skills
Ability to manage multiple technology platforms simultaneously
Experience with quality improvement, outcomes measurement, and data collection
Preferred Qualifications
Experience developing or supporting telehealth policies and workflows
Background in quality assurance and program evaluation
Ability to identify barriers and benefits related to telehealth implementation
Strong ability to explain telehealth concepts to clinicians and patients
Cultural competence, including consideration of language access, disability, and accessibility in virtual care
Education
Associate's or Bachelor's degree in a health-related field
For more details contact at ************************ or Call / Text at ************.
About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.
$28 hourly Easy Apply 6d ago
Operations Support Coordinator Health Home and Care Coordination
Postgraduate Center for Mental Heal 3.9
Ambulatory care coordinator job in New York, NY
JOB SCOPE The Operations Support Coordinator provides high-level administrative, operational, and data oversight support to the Health Home/CareCoordination program. This role is central to maintaining documentation integrity, billing accuracy, compliance readiness, and preparing for future CareCoordination/Health Home restructuring initiatives.
ESSENTIAL FUNCTIONS
Billing, Fiscal & Documentation Oversight
• Perform detailed billing audits to verify accuracy and compliance with DOH and internal standards.
• Assist with preparation of monthly and quarterly billing reports, reconciliations, and exception summaries.
• Maintain audit-ready billing and service documentation.
• Maintain, manage, distribute, and track wraparound funds and all related documentation.
Data Management, Reporting & Analytics
• Build and maintain spreadsheets, trackers, and dashboards for caseload status, enrollment activity, documentation timeliness, and program KPIs.
• Prepare weekly and monthly reports for leadership using Excel formulas, pivot tables, and automated structures.
• Maintain centralized data repositories supporting program evaluation and restructuring.
• Develop internal data logs and performance dashboards for administrative accountability.
Administrative Support
• Provide administrative and documentation support for CareCoordination/Health Home restructuring initiatives.
• Assist leadership with project tracking, documentation review, and action follow-up.
• Prepare agendas, summaries, action lists, and supporting documentation.
• Support development and rollout of improved workflows, forms, and compliance tools.
• Provide direct administrative support to the Chief Administrative Officer (CAO) for tasks related to oversight, restructuring, and program evaluation.
• Draft memos, internal communications, workflow documents, and templates.
• Prepare presentations, summaries, and meeting packets for leadership.
• Take meeting minutes and follow through on assigned tasks.
• Coordinate scheduling, document preparation, and multi-department communication.
Technology, Automation & Systems Support
• Use Microsoft Office Suite (Excel, Outlook, Teams, Word) at an advanced administrative level.
• Use SharePoint for record-keeping, organized file repositories, and workflow coordination.
• Support implementation of automated administrative tools (automated reminders, workflow automation, digitized forms, data extraction tools).
• Serve as an administrative resource for staff using new systems.
Compliance, QA & Record Integrity
• Conduct regular reviews of client records and documentation checklists.
• Maintain secure files under HIPAA and DOH regulations.
• Assist leadership in preparing documentation for audits, site reviews, and regulatory inspections.
• Track corrective action follow-ups to ensure timely completion.
Communication & Operational Coordination
• Serve as administrative liaison between leadership, staff, billing, compliance, and other departments.
• Coordinate staff communications and track outstanding follow-up items.
• Maintain task logs, deadlines, and documentation requirements.
• Provide in-person support to all team members who report to the UN office during scheduled or staggered visits, particularly when the Director and Assistant Director are at other locations.
Qualifications
EDUCATION AND EXPERIENCE
• High School Diploma or equivalent required, Associate's degree or college level courses
preferred.
• Experience in a mental health or social service setting preferred.
• Knowledge and experience of electronic health records preferred
$38k-51k yearly est. 11d ago
Health Home Care Coordinator
Ohel Children's Home and Family Services 4.2
Ambulatory care coordinator job in New York, NY
Ohel is seeking a CareCoordinator to manage the care of adults enrolled in Ohel's Health Home program. The CareCoordinator will assess the adult's physical, mental health and social services needs and will be responsible for developing an integrated plan of care, working collaboratively with medical, behavioral, educational and social service providers. The CareCoordinator will also provide carecoordination and health promotion, transitional care and follow up, individual and family support, referrals to community and social support services as well as the use of health information technology to link services. Position requires a Bachelor's degree preferably in the Human Services field. Experience working with individuals who have behavioral health needs such as a serious emotional disturbance, mental health challenge, intellectual disabilities, or substance use disorder is preferred. This full time position is based in Brooklyn with home and hospital visits as needed.
Salary: Bachelors Level $50,000
Masters Level $55,000
$50k-55k yearly 60d+ ago
HH Plus Care Coordinator
Choice of New Rochelle In 3.4
Ambulatory care coordinator job in New Rochelle, NY
Title:
Health
Home
Plus
Client
CareCoordinator
$41k-53k yearly est. Auto-Apply 60d+ ago
Care Coordinator
Integrated Health Administrative Services 4.5
Ambulatory care coordinator job in Mamaroneck, NY
The CareCoordinator will act as an integral part of the Patient Care team. Their main responsibilities are to provide excellent customer service and ensure the accuracy of medical records. CareCoordinators should demonstrate behaviors that reflect a Culture of Service and be able to maintain composure and pleasantries while working in a fast-paced environment.
Coordinator Responsibilities:
• Answer phones in a professional and courteous manner
• Process telephone and electronic orders/inquiries and requests as needed; refer were applicable
• Verify Patient Demographics including insurance, social security numbers, DOB etc.
• Requesting and obtaining proper medical documentation/notes where applicable
• Communicate/fax/upload medical reports as needed
• Process or refer facility requests to applicable department
• Perform support tasks requested by Logistics Coordinator/Dispatcher
• Additional duties as delegated by management
• Conforms to all applicable HIPAA compliance and safety guidelines
$43k-61k yearly est. 60d+ ago
Home Care Coordinator
Rehoboth Elderly Care and Companionship LLC
Ambulatory care coordinator job in Baldwin, NY
Job Description
The Home CareCoordinator is responsible for maintaining ongoing communication with the clinical team, caregivers, patients, and family members. Include communication with referral and intake sources for all patients.
The Home Coordinator shall plan for home healthcare service coverage. The Home careCoordinator/scheduler is responsible for the management of the current schedule for caregivers while striving to ensure that patient families are satisfied and receive excellent customer service.
Coordination of all cases includes the following:
· Attendance
· Prebilling
· Entering timesheets and requesting initial while doing attendance.
· Informing the clinical department of all complaints and incidents, documenting in the HHAexchange system as necessary
· Receptionist duties
Distributing supplies to aides and nurses and recording in the HHAE system
Schedules/Assigns caregivers to patient cases
Interact with families, clients, and caregivers regarding services.
Maintaining ongoing communication with referral and intake sources for all patients.
Follow-up with clients and caregivers regarding coverage, and cancellation of staff.
Answering phone calls to the office and communicating messages to other staff
Maintain open and current communication with the management team regarding changes in the status of clients and caregivers.
Actively participate in regular staff meetings to provide guidance on any changes with staffing requirements/needs.
Maintain confidentiality regarding all aspects of job responsibility es and compliance with HIPAA Privacy and Security Rules
Documents of all notes and updates for patients and caregivers into the HHAexchange
Participates in agency on-call when scheduled
Ensures supervision and direction to HHA/PCA personnel
Report all incidents to the immediate supervisor.
Ensure services are provided as prescribed by the client's Plan of care.
Prebilling and working on the Call Dashboard daily.
Performs other duties as needed.
$42k-63k yearly est. 9d ago
Care Coordinator - Montclair
Bond Vet
Ambulatory care coordinator job in Montclair, NJ
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we're there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a compassionate CareCoordinator to join our team.
The Opportunity:
Our CareCoordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You're the first and last touchpoint for our patients, so you'll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations. This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week. What You'll Do:
Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
Manage the schedule of daily appointments and walk-ins
Take and make calls and communicate via email to other Vet Practices and clients as necessary
Keep our common areas clean and well stocked
Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
Perform other duties as assigned by your team leaders
You Have:
At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
Experience in the veterinary industry preferred
Excellent written and verbal communication skills
High attention to detail and ability to multitask with accuracy and efficiency
A high comfort level typing and utilizing multiple computer systems
Prior experience in veterinary practices or animal care is a plus
We Offer:
Competitive Pay | $16-$21/hr | Based on Experience
Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
Team-Based Profit Sharing
Strong Team Culture
Discount on In-Clinic Services for Pets
Flexible Scheduling Models with scheduled released at least a month in advance
Paid Parental Leave
Commuter Benefits
401(k) contribution with partial employer match
Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
Bond Vet is only considering applicants who have independent unrestricted valid authorization to work in the U.S. for any employer and accept new employment for this position. Bond Vet does not sponsor employment-based visas for this position and cannot facilitate F-1 visa STEM OPT for this role.
At Bond Vet, we're proud to be vet founded and vet led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy, feel empowered and are obsessed with pets. bondvet.com
By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in our .
Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.
$16-21 hourly Auto-Apply 60d+ ago
Childrens Care Coordinator (Nassau/Suffolk)
New Horizon Counseling Center 3.9
Ambulatory care coordinator job in Hempstead, NY
The Children's CareCoordinator (CCC) functions as a member of an interdisciplinary team to provide support to families and children with serious emotional disturbance, chronic conditions, or trauma experiences. CCC helps the children develop the highest level of functioning and wellness by assisting them to identify strengths and needs, and connecting them to resources in their community.
Essential functions include:
Ongoing assessment, evaluation and ensuring the provision of service needs for each case.
Coordination and monitoring of all services inclusive of medical, mental health, and educational wellness/success through collaborative relationships.
Home and field visits to provide counseling, crisis intervention, referral and advocacy services, coordination of services, and assistance with basic needs.
Work collaboratively with each child and family to develop written care plans and crisis plans, as needed.
Preparation of all charting, assessment forms, accountability forms and direct service requirements of state and city regulations.
Attend regular supervisory and case conference sessions, trainings and other meetings, as assigned.
What You Need
Bachelor's Degree Required; Masters Degree Preferred in one of the following fields: Social Work, Psychology, Education, Rehabilitation, Human Services, Occupational Therapy, Counseling, Community Mental Health, Sociology, Physical or Recreational therapy. Degrees in other related areas may be considered.
Training and successful certification as a CANS-NY Assessor needed within 30 days of start date.
Skills and/or Experience Required:
For B.A. level candidates, two (2) years OR for M.A. level candidates, one (1) year of related human services experience required in providing direct services or linking children with serious emotional disturbances to services.
Excellent interpersonal, communication and time management skills, along with English-language writing skills necessary to fulfill state and city regulations for record keeping.
Team player with creativity, commitment, and initiative to be a part a growing, dynamic program
Ability and willingness to regularly travel, in some instances with clients in agency vehicle to many locations using various modes of reliable and safe transportation
Preferred:
Knowledge of Community Resources, Medicaid, and other entitlements
Knowledge of Trauma, Child welfare and/or Child development
Bilingual a plus
Job Type: Full Time; Pay Range: Salaries start at $49,000 annually
$49k yearly Auto-Apply 60d+ ago
Health Home Plus Care Coordinator
Essen Medical Associates
Ambulatory care coordinator job in New York, NY
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
The Health Home Plus CareCoordinator (Hybrid) is responsible for Health Home Plus qualified individuals in the following categories: Serious Mental Illness (SMI), HIV/AIDS, Homelessness, and High inpatients ED utilization. The CareCoordinator will also responsible for case retention activities and maintain a caseload at 20 HH+ members or as determined by DOH. Adjustments to case load will be made according to DOH recommendations. Provide follow-up services according to the standards or care and tracking for their caseload.
Responsibilities
Maintain full responsibility for caseload including Assessments, Care Plans, HML's, timely documentation; Conduct home visits and fieldwork on an ongoing basis and in accordance with the DOH guidance on minimum standards for Health Home Plus; Conduct case conference to review POC with members, HCBS providers and supporting team. Obtain necessary records from all primary agencies that are involved with the clients.
· Ensure follow-up by monitoring the quality of services, verifying and ensuring client participation; Provide education and supportive counseling to ensure that clients understand and follow up with services to which they are referred.
· Ensure that ALL required services are delivered for each member monthly. Services should be prioritized and specific to members' needs and not prescriptive.
· Ensure that documentation is completed in a timely manner including progress notes written and document the billable and non-billable services within 24 hours. Be specific and include comprehensive notes for every service provided.
· Participate in the agency quality improvement and professional development programs, attending internal and external training courses and committees.
· Attend weekly care management meetings facilitated by the CareCoordinator supervisor. Work with your supervisor to ensure that your caseload is covered when you are out of the office.
· Available for evening and weekend telephone crisis intervention and coverage for other staff as needed.
· If bilingual, translate for non-English speaking clients. Additional duties as assigned.
Qualifications
Master's Degree in health or human services related field and 1 year of experience in behavioral health setting OR
· Bachelor's Degree in health or human services related field and 2 years of experience in behavioral health setting; Or a wavier provided through DOH.
· Experience working with HIV/AIDS; mental illness; or those returning to independent living from institutional care; Interest in chronic illnesses, substance abuse and homelessness.
· Awareness of and sensitivity to cultural and socioeconomic characteristics of populations served.
· Ability to work collaboratively with other professionals.
· Excellent writing and oral communication skills. Good management and organizational skills. · Basic computer skills required.
· Able to work onsite, Monday through Friday during normal business hours, or as needed to carry out the job responsibilities.
$25.00-$27.00 an hour
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
$25-27 hourly Auto-Apply 60d+ ago
Care Coordinator Supervisor
Essenmed
Ambulatory care coordinator job in New York, NY
At Essen Health Care, we care for that!
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
The CareCoordinator Supervisor for Health Home is responsible to monitor the quality of service delivery for all enrolled members. Also, the incumbent has an overall responsibility and accountability for the direct management and supervision of the carecoordinators, including administration, staff supervision and monitoring of carecoordination services, completing specific audit reviews and maintain the quality of the member record.
Responsibilities
Trains and supervises carecoordinators and provides consultation, advice and guidance.
Ensures program staff complete required, appropriate and needed training.
Monitors and assures quality service provision and ensures that the members' needs are met through review of monthly notes, care plans or plan of care, case review presentation, and incident report reviews.
Assigns and manages CareCoordinator's caseloads.
Commits to a respectful, just, and supportive environment for individuals and coworkers aligning with the company's commitment to diversity, equity, and inclusion.
Reviews and Processes Incident Reports/Events and ensures appropriate intervention and follow-up.
Reviews/approves timesheets and monitors mileage and metro cards for program staff.
Provides direct clinical services to people receiving services, as needed.
Reviews assessments, encounter notes and reassessments, consent forms, and any carecoordination documents that require a supervisor's approval
Reviews service documentation to ensure regulatory standards are met.
Oversees process of Person-Centered Planning.
Oversees maintenance of individual program individuals' files and program records
Ensures compliance with LHH, CMA and DOH standards and procedures.
Participates in any committees as requested by supervisor.
Demonstrates understanding and proficiency with electronic health records.
Ensure that services provided are quality driven, and culturally appropriate.
Other related duties, as may be assigned by the General Manager or Associate Director of CareCoordination.
Qualifications
Bachelor's degree with 2 years relevant experience OR a Licensed Registered Nurse with 2 years relevant experience OR A Master's degree in Social Work, Human Services, Public Administration with 1-year relevant experience.
One (1) year of supervisory carecoordination and case management experience.
Must attend CareCoordination CORE Training within the first six months of employment.
Must attend CMA and LHH required trainings within first two years of employment.
Job Requirements:
Demonstrates ability to learn new things in stated time-frame
Motivational in a positive team environment
Strong organizational and interpersonal skills
Excellent time management skills and ability to multi-task
Familiarity with Electronic Medical Records (E-Clinical Works, FCM Preferred).
Bilingual Spanish preferred
$24.00-$26.00 an hour
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
$24-26 hourly Auto-Apply 60d+ ago
Care Coordinator - Dobbs Ferry
Spear Physical and Occupational Therapy 3.8
Ambulatory care coordinator job in Dobbs Ferry, NY
Spear Physical and Occupational Therapy is seeking a qualified, passionate CareCoordinator to join the team at our Dobbs Ferry clinic in Westchester. CareCoordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. CareCoordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours.
CareCoordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. CareCoordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need.Qualifications
Previous customer service experience.
Someone who is hospitable, welcoming, and team-orientated.
Strong communication skills and ability to multi-task.
A strong attention to detail and willingness to grow.
BA.BS degree preferred, not required.
What We Offer
We know that exceptional patient service can only be achieved when our team is well cared for.
We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include:
One Medical paid membership. Learn more at onemedical.com/business
Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.
Medical, Dental, Vision Benefits, Commuter FSA Plan.
401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation
Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health
Commuter FSA Plans - pretax savings plans for travel to & from work
Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness.
Company Events - Annual Summer Picnic and Holiday Awards Celebration
Physical Requirements
Manual dexterity to manipulate office equipment and make written notations.
Ability to use computer keyboard 90% of each workday.
Hearing acuity to communicate over the telephone.
Visual acuity to read information on computer screen.
The ability to sit, stand, walk for extended periods of time
Occasionally lift 10 pounds floor to waist
We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don't work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values:
Service Passion Empathy Accountability Respect Impact Teamwork
ABOUT US:Spear Physical and Occupational Therapy is the nation's leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation's top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear's history of excellence at spearcenter.com.
$44k-64k yearly est. Auto-Apply 16d ago
Care Coordinator - Paramus
Bond Vet
Ambulatory care coordinator job in Paramus, NJ
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we're there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a compassionate CareCoordinator to join our team.
The Opportunity:
Our CareCoordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You're the first and last touchpoint for our patients, so you'll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations.
This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week.
What You'll Do:
* Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
* Manage the schedule of daily appointments and walk-ins
* Take and make calls and communicate via email to other Vet Practices and clients as necessary
* Keep our common areas clean and well stocked
* Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
* Perform other duties as assigned by your team leaders
You Have:
* At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
* Experience in the veterinary industry preferred
* Excellent written and verbal communication skills
* High attention to detail and ability to multitask with accuracy and efficiency
* A high comfort level typing and utilizing multiple computer systems
* Prior experience in veterinary practices or animal care is a plus
We Offer:
* Competitive Pay | $15-$21/hr | Based on Experience
* Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
* Team-Based Profit Sharing
* Strong Team Culture
* Discount on In-Clinic Services for Pets
* Flexible Scheduling Models with scheduled released at least a month in advance
* Paid Parental Leave
* Commuter Benefits
* 401(k) contribution with partial employer match
* Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
* A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
Bond Vet is only considering applicants who have independent unrestricted valid authorization to work in the U.S. for any employer and accept new employment for this position. Bond Vet does not sponsor employment-based visas for this position and cannot facilitate F-1 visa STEM OPT for this role.
At Bond Vet, we're proud to be vet founded and vet led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy, feel empowered and are obsessed with pets. bondvet.com
By submitting an application, you agree to receive SMS messages from Bond Vet regarding your application and interview process, including, but not limited to, your interviews, scheduling, offers, reference checks, background checks, and general communication throughout the process. Opt out anytime by messaging STOP. Text HELP for help. Message frequency varies and message and data rates may apply. Find more information in our privacy policy.
Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.
How much does an ambulatory care coordinator earn in Hoboken, NJ?
The average ambulatory care coordinator in Hoboken, NJ earns between $41,000 and $78,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Hoboken, NJ
$56,000
What are the biggest employers of Ambulatory Care Coordinators in Hoboken, NJ?
The biggest employers of Ambulatory Care Coordinators in Hoboken, NJ are: