Ambulatory care coordinator jobs in Houston, TX - 140 jobs

We are searching for a Care Coordinator - someone utilizing a collaborative approach to assess, plan, implement, monitor and evaluate the options and services required to meet an individual's health needs. Provides comprehensive on-going case management services to patients by coordinating and managing care of patients to meet multiple service needs across the continuum of care. Someone to ensure optimal patient outcomes that address quality, service, customer satisfaction and cost effectiveness. This care coordinator will partner with the physician to establish care and allocate resources associated with the patient's risk assessment and assist the patient/patient's family in coping with illness by optimizing the patient's/family's self-care abilities and supporting their consumer rights. Think you've got what it takes? "As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. “ Required Bachelor's degree in nursing or an associate's in nursing with enrollment in a BSN program Current RN Licensure by the Texas Board of Nurses or Nursing licensure compact BLS from AHA 3yrs of nursing experience in an acute care setting experience in community health, complex pediatric patient care, home care, case management, managed care, or utilization review highly preferred Knowledge and Skills The skill and proficiency in applying highly technical principles, concepts and techniques central to the nursing profession in the care coordination process and including all patients and specifically those identified with complex medical conditions The ability to comprehensively assess member/family medical needs, formulate a plan to help the member/family to meet these needs and provide ongoing evaluation and monitoring of those activities, education to members, families, providers and staff Customer service skills, advanced communication and interpersonal skills with all levels of internal and external customers to includes medical staff, patients and families, clinical personnel, support and technical staff, outside agencies, and members of the community Specific Duties Assesses, develops, implements and monitors a comprehensive plan of care through an interdisciplinary team process in conjunction with the patient/family in internal and external settings Reviews clinical documentation and collaborates with medical and nursing staff to ensure smooth facilitation of level of care and patient placement Identifies actual and potential problems and discusses with the multi-disciplinary team to facilitate interventions to mitigate barriers to successfully implementing plan of care Serves as content expert related to level of care and maintains open communication with the care team to support appropriate utilization of resources Appropriately screens patient for level of care and ensures clinical information in the medical record accurately reflects the level of care requested Coordinates timely transition of information to unit Care Coordinator to support effective revenue cycle process Completes visits with patient across the continuum of care as indicated Participates in the orientation and training of new department members Identifies and monitors quality improvement opportunities along the continuum of care Identifies and reports quality of care, safety and quality of services issues and refer to appropriate Quality Management staff. Solves problems, identifies appropriate resources, adapt to ongoing change, and handle conflict management with a professional and supportive attitude Uses positive and effective interpersonal skills when dealing with patients/families, visitors, peers, and other health care team members

Job Description Job Title: Intake Coordinator Position Type: Full Time Department: Clinical Reports To: Manager of Clinical Services Salary: $60,000-$75,000 Pay Schedule: Semi-monthly Schedule: Mon-Fri 8a-5p; one Saturday a month, special events as needed and holiday and emergency coverage in rotation with other staff _____________________________________________________________________________________ Description: The Intake Coordinator plays a multifaceted role. They manage admissions, interact with individuals by phone and in person, build community relationships, and participate in therapy sessions. It's a dynamic, multitasking position. Essential Duties and Responsibilities: Conduct telephone screenings to assess client eligibility and refer to suitable treatment providers when necessary. Perform initial screenings and diagnosis, employing DSM V, CAAPE, and various clinical assessments. Conduct in-person assessments to gauge mental stability and program suitability, educating potential clients on program details and making community referrals as needed. Determine the appropriate level of care based on client assessment, readiness for change, and presenting concerns. Develop and implement admission procedures to meet client and agency requirements. Maintain client census at a minimum of 85% capacity. Cultivate professional community relationships to enhance referral sources for The Women's Home. Keep an updated contact list of community referral resources. Gather essential admissions documents, including background checks, medical releases, and employment histories. Notify staff promptly about new clients and provide necessary paperwork. Other Responsibilities: Manage a clinical caseload (2-4 individual therapy clients and 2-3 groups). Supervise interns from local graduate schools. Enter, maintain, and generate necessary electronic reports in the HMIS system and other data management programs. Develop referral information consistent with the agency's image. Participate in community outreach and public speaking as required. Employees in this role will be scheduled for one Saturday shift per month. Attend all staff and clinical meetings. Perform other duties as assigned by the Manager of Clinical Services. Qualifications: QCC, LPC, LCDC or LCSW certification required with a minimum of two years of relevant experience. Proficiency in DSM V psychiatric diagnosis and treatment. Knowledge of pre-admission screening criteria, psychiatric evaluation, and medical clearance. Familiarity with community resources. Strong written and verbal communication skills. Computer proficiency, including electronic data management. Preferred knowledge in marketing/public relations. Ability to work effectively as a team member. Reasonable Accommodation Notice: We are committed to providing equal access to all applicants. If you require a reasonable accommodation to apply for a position or participate in the interview process, please contact ********************. Benefits: We offer a comprehensive benefits package that includes: Healthcare: Choose from three medical plans, two of which are 100% employer paid. Our plans provide comprehensive coverage to ensure your well-being. Retirement: We provide a 401(k) plan with a 4% company match, helping you secure your financial future. Paid Time Off: Enjoy 20 days of paid time off (PTO), plus 10 holidays and a floating holiday for flexibility in your time management. Wellness Programs: Initiatives to support your physical and mental well-being, ensuring a healthy work-life balance. Long Term Disability: We offer 100% employer-paid Long Term Disability coverage, providing financial protection in case of extended absence due to illness or injury. Life Insurance: Benefit from a 100% employer-paid life insurance option, ensuring the security of your loved ones. Professional Development: At the Women's Home, we are committed to your professional growth and development. We provide ongoing training and learning opportunities to help you excel in your role and advance in your career. You'll have access to: On-the-job training and mentorship. Workshops and seminars related to your role. Opportunities to participate in industry specific conferences. Reimbursement of the cost of role-related organization memberships. Imagine Your Impact… Making a Daily Difference: Picture yourself in a role where your work directly impacts the lives of women in need. Every task, every decision, contributes to positive change. A Culture of Dignity: Envision a workplace where dignity is not just a word, but a way of life. Here, you'll be respected and honored, and you'll extend that same respect to those we serve. Integrity in Action: See yourself upholding the highest ethical standards in all you do, knowing that your integrity is the foundation upon which our organization is built. Stewardship with Purpose: Imagine being part of a team that is not only responsible with resources but is driven by the purpose of creating a better future for our clients and our community. Holistic Growth: Envisage a career where you're not only growing professionally but also personally. We invest in your development, helping you reach your full potential. Who We Are: The Women's Home is a leading nonprofit organization dedicated to empowering women and building stronger communities. Since 1957, we have been providing vital support and services to women in need. Our mission is to build communities that strengthen women and support families as they reclaim their stability. At the Women's Home, we are committed to fostering an inclusive and supportive work environment where every employee can thrive. We value diversity and believe that our differences make us stronger. Our team is passionate about our mission, and we work collaboratively to make a meaningful impact on the lives of the women we serve. We believe in the power of every individual to make a difference. When you join our team, you become part of a community dedicated to building whole lives and empowering women to achieve their fullest potential. Are you ready to imagine a brighter future with us?

Job DescriptionSalary: $18 - $22 Intake Coordinator Role Description Department: Administration / Client Services Reports To: Director of Operations At Safe Place Counseling, the Intake Coordinator is the first warm and compassionate connection for children, teens, families, schools, and community partners seeking our services. This role ensures a smooth intake experience by gathering essential client information, verifying eligibility, scheduling assessments, and providing consistent communication. Using systems like Notenetic and BambooHR, the Intake Coordinator maintains organized records while collaborating with our clinical and administrative teams to ensure every clients journey begins with care and professionalism. Key Responsibilities: Client Onboarding Answer calls, emails, and referrals with professionalism and empathy. Explain Safe Place Counseling services and intake process clearly to clients and referral partners. Conduct initial intake screenings, gather demographic and insurance information and determine eligibility for services. Schedule intake and assessment appointments with appropriate clinicians. Information Gathering & Documentation Collect demographic, contact, and insurance details accurately. Enter and update records in Notenetic and BambooHR systems. Ensure all required forms and releases are completed prior to service. Eligibility & Verification Confirm insurance coverage and service eligibility. Communicate with billing or insurance verification teams as needed. Scheduling & Coordination Schedule initial assessments and coordinate with clinicians based on availability and client needs. Send appointment confirmations and reminders. Follow-Up & Support Maintain regular communication with clients during the intake process. Address initial concerns or barriers to service. Compliance & Confidentiality Maintain HIPAA compliance and safeguard all client information. Follow Safe Haven policies and procedures for data management and client care. Qualifications: Associate or bachelors degree in healthcare administration, psychology, or related field preferred. 1+ year of experience in an administrative, healthcare, or social services intake role preferred. Proficiency in Notenetic, BambooHR or similar systems a plus. Strong communication and organizational skills. Compassionate, client-centered approach with cultural sensitivity. Bilingual (English/Spanish) is required Key Skills & Attributes: Empathy and professionalism in client interactions. Detail-oriented with excellent time management. Ability to multitask in a fast-paced environment. Collaborative and team-focused mindset. $18 - $22 per hour

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: * 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) * Continuing education opportunities * Scholarship program for employees * Matching 401(k) plan for all employees * Comprehensive insurance plans for medical, dental and vision coverage for full-time employees * Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees * Flexible spending account plans for full-time employees * Minimum essential coverage health insurance plan for all employees * Electronic medical records and mobile devices for all clinicians * Incentivized bonus plan Responsibilities Assists patients in the process of navigating post-acute care with an overall goal of creating a positive impact on patient outcomes and referral source satisfaction. Integrates evidence-based clinical guidelines, preventative guidelines, protocols, and other metrics in the development of transition plans that are patient-centered, promoting quality and efficiency in the delivery of post-acute care. Represents the area branches in strategic relationships with health systems, hospitals, inpatient facilities, physicians and physician groups, and executive level opportunities. Qualifications Education and experience, essential * Must be a graduate of an approved school of nursing, therapy or social work. * Must be licensed in the state where they currently practice. * Must have two years' demonstrated field experience. * Must have demonstrated experience and understand federal, state, and local laws and regulatory guidelines governing the operations of Medicare certified home health and hospice. * Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred * A registered nurse or physical therapist is preferred. * Three years of field experience is preferred. * Previous experience in home health or healthcare sales is preferred. Requirements * Must possess a valid state driver license * Must maintain automobile liability insurance as required by law * Must maintain dependable transportation in good working condition * Must be able to safely drive an automobile in all types of weather conditions Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

VitalCaring Group is excited to welcome Traditions Health team members into our growing, purpose-driven organization. Candidates selected for this position will transition to employment with VitalCaring effective January 1, 2026. As part of VitalCaring, you'll step into meaningful work supported by our values -Trustworthy, Capable, Compassionate, Proactive, and Called - and benefit from the resources, tools, and culture of caring that define who we are. You'll play a vital role in helping us serve our communities with excellence as we move forward together. Job Summary At VitalCaring, our team members transform lives and foster hope through genuine caring. As a Care Transition Coordinator (CTC), you will serve as the primary liaison between referral sources, patients and families facing end-of-life or home health needs, and the clinical team. You will support seamless transitions of care by conducting effective sales calls, strengthening relationships, educating partners and families, and coordinating timely referrals. Every encounter reflects our values-trustworthy, capable, compassionate, proactive, and called. Essential Functions Referral Development & Sales Execution Serve as a liaison between referral sources, patients and caregivers, and the clinical team to ensure seamless coordination through the care transition process. Execute effective, structured sales calls using pre-call planning, rapport building, probing questions, objection handling, and closing techniques. Identify and meet the needs of referral partners through consistent communication and service excellence. Successfully execute weekly, monthly, and quarterly strategies to increase market share and drive referral growth. Initiate, manage, and document consistent sales activities across multiple contacts within each referral source. Achieve established referral and admission goals and contribute to overall organizational growth. Relationship Building & Collaboration Build and maintain collaborative working relationships with referral partners, community stakeholders, and internal teams. Represent the organization professionally and tactfully across a variety of healthcare settings. Work in close partnership with clinical and operational leaders to support timely admissions and appropriate patient onboarding. Participate in community outreach, education, and events to increase awareness of services. Care Coordination Support Engage patients, caregivers, and hospital care teams to facilitate appropriate, timely home health or hospice transitions. Communicate key patient needs, risks, and updates to internal teams to support safe care delivery. Maintain accurate documentation in CRM and EMR systems to support communication and continuity of care. Professional Standards Demonstrate strong time management, organization, and follow-through to meet expectations. Maintain accountability to regulatory requirements, agency policies, and compliance standards. Participate in required meetings, in-services, and professional development activities. Perform additional duties as assigned. Qualifications Bachelor's degree in Healthcare, Business, Marketing, or a related field preferred; equivalent experience accepted. Minimum two years of healthcare or related sales experience; hospice or home health experience preferred. Demonstrated ability to interact professionally with individuals at all levels, both internally and externally. Strong communication, relationship-building, and decision-making skills. Proficient with Microsoft Office (Word, Excel, Teams, Outlook) and CRM systems. Ability to work independently, prioritize competing demands, and manage a dynamic schedule. Reliable transportation with current auto liability insurance. Environmental / Working Conditions Works primarily in the field conducting visits with referral sources across hospitals, skilled nursing facilities, physician offices, and other community settings. Requires local travel within the service area; occasional adverse weather conditions may be encountered. Flexible schedule required to meet the needs of referral partners. May occasionally participate in patient or family meetings to support education and coordination.

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) Continuing education opportunities Scholarship program for employees Matching 401(k) plan for all employees Comprehensive insurance plans for medical, dental and vision coverage for full-time employees Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees Flexible spending account plans for full-time employees Minimum essential coverage health insurance plan for all employees Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Responsibilities Assists patients in the process of navigating post-acute care with an overall goal of creating a positive impact on patient outcomes and referral source satisfaction. Integrates evidence-based clinical guidelines, preventative guidelines, protocols, and other metrics in the development of transition plans that are patient-centered, promoting quality and efficiency in the delivery of post-acute care. Represents the area branches in strategic relationships with health systems, hospitals, inpatient facilities, physicians and physician groups, and executive level opportunities. Qualifications Education and experience, essential Must be a graduate of an approved school of nursing, therapy or social work. Must be licensed in the state where they currently practice. Must have two years' demonstrated field experience. Must have demonstrated experience and understand federal, state, and local laws and regulatory guidelines governing the operations of Medicare certified home health and hospice. Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred A registered nurse or physical therapist is preferred. Three years of field experience is preferred. Previous experience in home health or healthcare sales is preferred. Requirements Must possess a valid state driver license Must maintain automobile liability insurance as required by law Must maintain dependable transportation in good working condition Must be able to safely drive an automobile in all types of weather conditions Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Purpose: We are seeking a dedicated and organized Intake Coordinator to join our team in the Houston office. The Intake Coordinator plays a key role in enhancing the overall efficiency of our organization by providing administrative and intake support. In this position, you will manage the initial process of clients entering into services, ensuring their information is accurately recorded and helping maintain seamless operations within our team. Key Responsibilities: Client Registration & Intake: Serve as the first point of contact for clients, handling initial paperwork, gathering client information (medical history, insurance details, etc.), and ensuring accurate record-keeping. Create and update client profiles with accurate and current information, including demographics, insurance, and other pertinent details within Sharenote. Verify client eligibility and information in CMBHS before contacting clients for appointments. Clearly communicate the clients status in the referral process and provide estimated timelines. Guide clients on the next steps and who to contact for additional information. Referral Management: Review intake documents, ensuring completeness and addressing any missing information before appointments. Confirm client appointments, provide necessary instructions, and verify insurance details and required documentation. Answer questions regarding the intake process and expectations from both clients and staff. Ensure referrals are tracked and completed within company guidelines. Verify health insurance coverage for services. Field calls and emails from clients, providers, referral entities, and insurance companies. Maintain JotForm (adding, editing, and creating various forms). Reporting: Provide the Executive Leadership Team with accurate daily census information. Prepare and submit intake and productivity reports for the Dallas location weekly. Community Outreach: Assist with the planning and coordination of community events to maintain the organizations public image and raise awareness within the community. Qualifications: Previous experience in an administrative, intake, or customer service role. Proficient in Microsoft Office (Excel, Word, Outlook). Strong verbal communication skills and the ability to interact with clients and staff in a professional and clear manner. Familiarity with CMBHS or similar systems for client intake and record-keeping is a plus. Ability to prioritize tasks and manage time efficiently in a fast-paced environment. Attention to detail and the ability to handle sensitive client information confidentially. Experience in verifying insurance coverage and handling client documentation is preferred. Ability to work independently while contributing to a team environment. Pay Range: $55,000-$70,000 Office Hours: Monday Friday 8:00 AM- 3:00 PM *Must disclose if you have a second job.

Job Description Model Home Coordinator supports the Model Home department by assisting in departmental operations. This role will involve participation in department-wide projects and assistance as required. Additionally, the Coordinator will maintain unsold inventory homes with guidance from the Manager. Essential Duties and Responsibilities Select and maintain furniture and accessories for unsold inventory homes, with guidance from the Manager. Manage paperwork and maintain reports related to the contents in unsold inventory homes. Assist with various projects, including warehouse maintenance and special projects. Collaborate with other team members, particularly the Administrative Asst., on various projects. Collaborate with the Administrative Assistant in managing paperwork, scheduling movers, and maintaining the move calendar related to moving contents for departmental operations. This includes model home close-downs, revisions, and spec inventory moves. Process departmental invoices. Support Model Home Designers in design templates, ordering furnishings and accessories and maintaining relevant reports. Occasionally handle urgent assignments with tight deadlines and short notice. Perform other tasks as needed to support team goals and department objectives. Job Competencies Organizational Skills Time Management Initiative Flexibility Attention to Detail Customer/Client Focus Requirements High School Diploma or equivalent required. Experience in design or staging duties is a plus. Current valid Driver's License and reliable transportation. Must be willing to travel to the Warehouse location. Strong verbal and written communication skills. Demonstrated computer skills, including proficiency in MS Office products, including Outlook, Excel, Word, and PowerPoint. Experience in Bluebeam Revu is a plus. Benefits Health & Wellness Medical, Dental & Vision Coverage Employee Assistance Program (EAP) Fitness Reimbursement Financial Planning 401(k) with Company Match Company-Paid Life & Disability Insurance Supplemental Coverage Options Time Off & Life Balance PTO & Paid Holidays Leave of Absence Programs Family & Lifestyle Perry Homes Family College Fund New Home & Employee Discounts Pet Perks, Travel Assistance, & More ***Note to job seekers: Your resume will be reviewed as the best qualified candidates will be contacted in the event that there is potential match*** Perry Homes is an Equal Opportunity Employer Disclaimer: Recruitment Fraud - Any communication regarding job opportunities from our organization will be initiated through official channels only, including our company email domain, @perryhomes.com and verified social media accounts. We advise candidates to exercise caution and refrain from sharing personal or sensitive information with any party claiming to represent our company outside of these channels. We do not at any early stage of recruitment process solicit personal information (e.g., passport and bank account info), financial details, or any form of payment (e.g., application fee). If you receive suspicious communications, encounter job postings that appear fraudulent, or want to confirm any employment postings, please contact *********************.

The Client Care Coordinator provides additional support and guidance to clients enrolled in the HOPWA housing program. This position also provides support to the housing case managers as well as accounting staff to ensure accuracy of the payment requests. Also, this position offers landlord engagement and recruitment services to the program. Essential Functions Respond to referrals of new clients in timely manner, including completing the intake form and assessment of the client's needs and preferences. Keep client case files up to date and organized. Work with the Accounting Department to ensure the financial request application is complete. Maintain current client data and keep detailed case notes in HMIS . Diligently maintain detailed case notes, numbers of clients, and current/accurate data about the client. Communicate regularly and effectively with the client, service coordinators, service providers, and support personnel to ensure that clients meet housing application requirements and maintain housing. Identify and present housing options for clients that fulfill their specific location, size, and affordability requirements. Assist clients in understanding and signing the lease agreement. Assist clients, along with their support staff and family members, in completing applications and providing necessary documents to be placed on waiting lists for affordable housing rental properties as well as the Housing Choices Voucher program. Based on their disability and medical needs, assist clients in requesting reasonable accommodations written within the lease agreement. Make and/or navigate the client to community referrals for credit counseling/legal assistance, assembling letters of support, helping them apply for eligible financial assistance, and by utilizing other third parties in paying for all or part of the rent. Help clients budget and plan for move-in expenses including the security deposit and first month's rent. This may require applying for various programs that offer financial assistance for move-in expenses. Be available to respond to questions from clients and authorized service providers/family members. Facilitate all aspects of the application process once the client becomes a potential qualified applicant. This includes maintaining and administering the housing waitlist, showing the property to interested clients, and assisting clients who have been selected in submitting the necessary documents to qualify for the unit. Ensure that clients maintain housing by responding to requests for assistance regarding lease renewals, lease violations, and/or re-certifications. Build and maintain Community Engagement and Landlord/Property Manager Relationships Be professional in representing El Centro while in meetings throughout the greater community. Be professional in representing El Centro to landlords/property managers with the intention of expanding the network of properties. Organize regular client community workshops if needed. Regularly communicate with property managers/affordable housing developers to maintain a current and accurate list of affordable, available housing/rental properties/units which are accepting applications. Identify opportunities for housing advocacy and collaborate with the housing team members and clients in pursuing them. Qualifications Associate Degree in Human Services, Social Services

About Us At Mind Body Optimization, we believe that healing is not just a destination - it's a sustainable, transformative process that leads to autonomy and self-empowerment. We are redefining what the patient experience can look like in mental healthcare, challenging the status quo with compassionate, expert-driven, and confident care. Our team is dedicated to creating an environment where mental health is embraced with unwavering support and resilience. We provide a comprehensive range of outpatient behavioral health services, including therapy and medication management, tailored to each individual's unique journey. As a member of our team, you'll join a culture that values innovation, collaboration, and a commitment to elevating the standard of mental healthcare. If you're passionate about making a real impact and empowering individuals on their path to wellness, we invite you to join our mission. POSITION SUMMARY As a Patient Care Coordinator at Mind Body Optimization, you will play a crucial role in supporting healthcare professionals and ensuring the smooth operation of the facility. The ideal candidate will demonstrate a strong commitment to patient well-being, possess excellent organizational skills, and thrive in a fast-paced healthcare environment. QUALIFICATIONS Education: High school diploma required; Bachelor's degree from an accredited college or university preferred. Experience: Previous experience in a call center or customer service role, preferably in a healthcare setting. Additional Requirements: The ability to remain calm under pressure and handle crisis situations with sensitivity. Proficiency with computers and the ability to type at least 50 words per minute. Familiarity with electronic health record systems and call center software is a plus. Complete TB Screening, Drug Screening, and Background check upon being hired. PRIMARY RESPONSIBILITIES 1. Greet and assist patients with check-in, ensuring accurate and up-to-date demographic information. 2. Maintain a professional and therapeutic environment throughout the facility. 3. Accurately record patient information, medical histories, and other pertinent data in electronic health records (EHR) systems. 4. Ensure all documentation complies with regulatory standards and clinic policies. 5. Support the center's operational needs, including maintaining communication between departments and ensuring smooth day-to-day functioning. 6. Assist with completion of the required monthly and annual audits per accrediting and licensing bodies. 7. Schedule appointments and manage patient appointment reminders. 8. Schedule BPS/screenings for patients meeting high-risk criteria or other qualifying factors. 9. Handle incoming phone calls, address patient inquiries, and relay messages to healthcare providers as needed. 10. Conduct pre-assessments to determine if patients need to be evaluated for a higher level of care (PHP/IOP). 11. Determine when referring someone to an ER or inpatient facility is appropriate. 12. Run initial VOBs (Verification of Benefits), including deductibles, out-of-pocket maximums, and network status details. 13. Complete and process insurance forms, referrals, and other administrative paperwork. 14. Communicate effectively with healthcare providers, nursing staff, and administrative personnel to facilitate coordinated patient care. 15. Participate in team meetings and contribute to a collaborative and positive work environment. 16. Adhere to infection control protocols, including proper hand hygiene and maintaining a clean and sterile environment in patient care areas. 17. Stay informed about industry updates, medical advancements, and attend relevant training sessions to enhance skills and knowledge. Note: The essential job functions of this position are not limited to the duties listed above. KNOWLEDGE, SKILLS, AND ABILITIES 1. Strong understanding of mental health issues, treatment modalities, and healthcare systems. 2. Ability to analyze situations, evaluate data, recommend/implement courses of action that would improve the functioning of systems/processes they are involved in. 3. Ability to interpret, adapt, and apply guidelines and procedures. 4. Ability to use good judgment and keep information confidential. 5. Ability to react calmly and effectively in an emergency. 6. Ability to effectively prioritize tasks. 7. Ability to work collaboratively in a multidisciplinary team environment. 8. Excellent communication, interpersonal, and crisis management skills. 9. Commitment to ethical standards, confidentiality, and professional boundaries. PHYSICAL, MENTAL, AND SPECIAL DEMANDS 1. Ability to reach above and below the waist, turn, twist, and to manipulate small tools (copier, computer, telephone, typewriter, calculator, safe, facsimile machine). 2. Ability to see well enough to read handwritten and typewritten material. 3. Ability to handle various repetitive tasks at a moderate level. 4. Available to work varied hours (i.e., evenings, weekends) as required, may be on call as needed. 5. Ability to handle multiple projects and tasks under deadlines and with short notice. MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES: THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDES AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE. 1. Computer. 2. Microsoft Office. 3. Electronic Medical Records. 4. Copy machine. 5. Policies, procedures, plans, programs, and manuals. Mind Body Optimization 1416 Broadway, Ste 100, Pearland, TX 77581

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Houston, TX (River Oaks). Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

The Patient Care Coordinator (PCC) is responsible for supporting and maintaining the clinical practice both administratively and operationally by working collaboratively with physicians to coordinate the patient appointments/surgeries. The PCC will support and uphold established policies, procedures, objectives, quality improvement, safety, codes and requirements of accreditation and regulatory agencies. The PCC will support administrative and business functions of the clinic by supporting the Physicians, Physician Assistants, and other personnel to ensure that all needs are being met. Essential Job Duties and Responsibilities: The PCC has the responsibility to carry out duties as directed by My Houston Surgeons. Communicates on a regular basis with the designated My Houston Surgeons Supervisor(s). Alerts Supervisor(s) and seeks assistance when an activity or process change within the clinic changes or deviates from the current process. Follows and always maintains patient confidentiality appropriate with HIPAA compliance standards. Schedules appointments for patients from varying avenues to include but not limited to building rapport with patient, discussing fees, and educating patient on procedures. Answers inquiries through physician specific website email inquiries and other avenues. Documents interactions through Nextech or designated spreadsheets. Maintains applicable consult spreadsheets, updating daily, and/or tracks scheduling tasks to ensure appropriate scheduled follow ups are conducted as outlined in separate - PCC document. Provides brochures/materials to patient with surgeon specific related items, Breast Reconstruction brochures and any additional information as needed. Tracks all steps of the surgery scheduling process (Consultations, Pre- and Post-Operative appointments, Surgery, Follow-Ups, etc.) Reviews lab/clearance protocols with patients and gives order as needed. Coordinates with clinical team members as needed. Ensures lab/clearance results are received prior to pre-operative appointment as needed. Coordinates with clinical team members as needed. Communicates with physicians in obtaining the appropriate CPT and ICD-10 codes for all procedures. Involves billing department to include authorization and pre-determination clearance for surgeries, any patient related financial questions. Responsible for communicating and tracking the progress of these items with the billing department. Maintains surgeons' schedules by adding procedures/surgeries to all pertinent calendars. Contacts surgical facilities to post and send orders, sends history and physical, follows facilities scheduling protocol, obtains quotes for facility and anesthesia fees, and confirms surgery the day before. Updates surgery orders as needed. Coordinates surgery dates with other surgeons PCC's and books accordingly. Coordinates surgical assists as needed per surgeon request. Arranges special equipment for procedures to include but not limited to implants, machinery, etc. Ensures that appropriate personnel are notified as needed. Monitors surgeon's schedules daily to assess if appointments need to be moved, any errors in scheduling, or appointments that may need additional information. Communicates with front desk and surgeons daily. Ensures pick sheets for procedures are sent when surgeries are being done at new surgery facilities. Attends training sessions as needed to increase knowledge base and skill level for the position. Other duties as assigned by My Houston Surgeons supervisors and physicians. Secondary Job Duties and Responsibilities: Some tasks include filing, scanning, shredding, faxing, copying, mailing, data entry, etc. as needed Ability to multitask while still maintaining a high level of proficiency and accuracy. Ability to lift up to 30 pounds on a regular basis. Schedules meetings/lunches with vendors with the Purchasing Coordinator and Physicians as needed. As assigned by administration, ensures kitchen is cleaned completely and all food put away at the end of each day; on Friday's that a deep clean of kitchen and refrigerators is completed. Education/Qualifications/Experience: Any combination of education and experience that would demonstrate a high level of proficiency and advanced understanding of healthcare operations. Bachelor's degree, preferred. 1 years' job-related experience, preferred. Knowledge of the medical industry, plastics specificity preferred Microsoft Office Skills - must be highly proficient in Word, Excel, Power Point, and Vizio Nextech experience is a plus Must have strong organizational and project management skills. Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines Core Competencies: Excellent organizational & planning skills Excellent interpersonal skills to include maintaining confidentiality/discretion, exhibiting objectivity and openness to other's views Excellent critical thinking, judgement, and decision-making skills Customer service orientation and social perceptiveness are a must Attention to detail is an absolute necessity; demonstrates accuracy and thoroughness while looking for ways to improve & promote quality Ability to communicate effectively (verbal and written) with all team members to include listening, obtaining clarification, and responding appropriately to questions Ability to develop and maintain positive working relationships to promote a team environment Ability to work independently with speed and accuracy Always maintain professional appearance and performance Knowledge of medical terminology HIPPA compliance Self-directed and able to work independently Handle sensitive information in a highly confidential manner. Treats everyone with respect; upholds integrity, ethics, and organizational values Dependable and punctual to work; ensuring work responsibilities are covered when absent. Cooperative, positive, courteous, and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with coworkers, peers, and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the Supervisor(s). Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.

Under general supervision the Support Data Management and Care Coordinator/Recovery coach reports to the Director of Recovery Support Services. The Support Data Management and Care Coordinator/Recovery Coach will provide leadership to establish effective Recovery Support Services. This position helps ensure sustainability of quality recovery support services through data. and information to measure program and performance outcomes as a result of the services in coordination with DSHS to meet evaluation requirement and responsible for ensuring services to help clients address economic, child care, employment, education, health, housing, transportation, life skills, parenting, recovery, federal, state and local assistance, vocational assistance, GED referrals and family needs, in addition to identified substance abuse and mental health issues. No smoking workplace Essential Duties and Responsibilities include the following. Other duties may be assigned. Support Data Management and Care Coordinator: · Coordinate Data Management and Care Coordinator services · Provide a comprehensive menu of recovery support services · Offer client engagement strategies and integrate with clinical staff and volunteers to motivate the woman to stay engaged · Coordinate pre-treatment and care coordination services to individuals at pre-admission, admission and the initial 10 day assessment period following admission to residential treatment · Engage women on the wait list to receive treatment services to provide interim services and facilitate successful movement into treatment · Provide data management and evaluation to meet DSHS evaluation requirements through enrollments, census, client surveys, and required assessments · Support collection and reporting of baseline information and follow-up assessments at 3, 6, 9 and 12 month intervals for evaluation of outcome and process measures · Document specified activities/services in a program spreadsheet and CMBHS as directed by DSHS in accordance with contract and reporting/evaluation instructions Recovery Coach: · Provides mentoring/individualized transition and recovery support assistance. · Conducts face-to-face contact to discuss recovery wellness planning. · Guides participant to outreach services and community integration. · Facilitates recovery support groups. · Collaborates with recovery support groups, aftercare providers, churches, corporations, alumni, and volunteer organizations. · Provides data collection and reporting through enrollments, census, client surveys, and recovery wellness groups. Education/Experience: A high school diploma or General Equivalent Diploma (GED) required. One to three months' with 500 hours and 25 supervised hours of directly related experience and/or training; or equivalent combination of education and experience in the field. Previous experience in recovery and crisis intervention required. Knowledge of substance use and ethical standards required. Certificates and Licenses: Recovery Coach Certification required from Dept of State and Health Services. Approval Requirements: Position requires approval from Texas Department of Criminal Justice (TDCJ) to work in TDCJ-funded programs, if applicable. Must have two years of recovery LIVED experience as required by the Dept. of State and Health Services. Must currently be in a recovery support group. Santa Maria Hostel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Full-time Description Texas Regional Clinic has led the way is providing comprehensive diagnostic imaging and treatment services using advanced technology and state of the art equipment. Our physicians, management, technologist, and support staff make up our premier practice. We are responsible for facilitating the needs of physicians and healthcare providers to ensure that every patient receives the highest degree of care and compassion. Duties and Responsibilities: · Initiate enrollment with insurance companies for all new providers and locations · Maintain timelines on enrollment schedules, communicate with billing and management on updates · Work closely with physicians and office managers to obtain accurate and missing documentation(licensures) · Follow up with insurances companies for provider participation status · Complete re-credentialing for existing providers and facilities · Retain detailed and accurate list of participating insurances and providers · Maintain provider's profile in CAQH with update information by completing all data fields pertaining to demographics, service location, and group entity information · Maintain providers profile within our RIS system · Complete enrollment forms, application, status regulations · Perform other job-related duties, which may be inclusive, but not listed in the job description Requirements We are looking for dependable and professional candidates with at least 5+ years of recent credentialing, provider enrollment, computer skills, and a High School Diploma. Applicants will also need the ability to multi-task, possess EXCELLENT customer service skills, display great communication skills, and provide a strong attention to detail. We offer benefits including: medical/dental/vision coverage, paid time off, holiday, inter-company transfer opportunities, and host of other perks. Available Employment: Full Time position will be located at our main corporate office 8301Katy freeway, Houston, Texas 77055 Shift hours will be 8:00am-5:00pm

Job DescriptionSalary: Seeking a dedicated healthcare professional to manage care for patients with chronic conditions through our state-of-the-art remote monitoring platform. RESPONSIBILITIES Monitor patient health data through our digital platform Review and respond to patient alerts (critical alerts within 30 minutes) Maintain regular patient communication Document care management activities Coordinate with healthcare providers Ensure quality care metrics are met Achieve required care metrics are met Other duties as assigned Education: High school or equivalent (Preferred) Experience: Medical office experience: 2 years (Required) Computer Skills: 2 years (Required)

Status: Full-Time, Non-Exempt Make a Difference Every Day Join the Houston SPCA team and help transform the lives of animals in need! We're looking for a compassionate and organized Foster Care Coordinator to lead our foster program. In this role, you'll recruit, train, and support foster families, ensuring animals receive the care and love they deserve while awaiting adoption. What You'll Do Coordinate all aspects of the foster program, from recruitment to placement. Train and guide foster caregivers, providing ongoing support and resources. Work closely with veterinary staff to address medical needs. Maintain accurate records and foster data. Represent Houston SPCA with professionalism and exceptional customer service. Why You'll Love Working Here At Houston SPCA, we value our team and offer a supportive, inclusive workplace. Full-time employees enjoy a comprehensive benefits package, including: Health Coverage: Medical, dental, and vision plans. Paid Time Off: PTO and illness leave. Retirement Savings: 403(b) plan with company match. Life Insurance: Company-paid coverage. Employee Assistance Program: Free counseling and personal resources. Pet Perks: Discounts on pet food and veterinary services, plus opportunities to foster or adopt. Professional Development: Continuing education and training opportunities

Soleo Health is seeking a Patient Care Coordinator/Scheduler to support our Specialty Infusion Pharmacy in Houston, TX. Join us in Simplifying Complex Care! This role is fully onsite. requires 100% in office work** Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Patient Care Coordinator/Scheduler is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include: Receive medication referrals and collect insurance information through various methods. Proficient data entry and generating daily office communications. Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals. Place outbound calls to patients or doctor's offices to notify them of care status. Collaborate with prescribers to facilitate payor denial appeals. Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources. Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner. Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services. Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure. Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency. Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits. Clearly communicate patient needs for external agency support, when necessary, to ensure timely care. Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines. Support client satisfaction at a level that ensures account retention. Schedule: Full-Time, 40 hours per week, Monday to Friday, 8:30am - 5:00pm Healthcare scheduling experience required Requirements High school diploma or equivalent required Prior healthcare scheduling experience required Home infusion experience required Strong communication skills Ability to prioritize and multitask. Basic computer skills including Microsoft Excel, Word, Outlook CPR Plus application experience preferred About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, medical assistant, care coordinator, navigator, appointment scheduler, patient service representative, secretary, LVN, Licensed vocational nurse, pharmacy technician, hiring immediately, now hiring

Patient Care Coordinator Reports to: Clinical Manager JOB DESCRIPTION SUMMARY: The Patient Care Coordinator's (PCC) primary responsibility is to provide administrative support for the Clinical Managers, clinical care staff and patients. The PCC will coordinate daily/weekly/monthly clinical reports, patient supplies and interagency/community referrals. The PCC will also collaborate with agency departments, facilities and physicians as needed to coordinate appointments and/or obtain necessary documents required for care delivery and billing. The PCC must be clinically licensed & have the ability to receive a physician order. This position is primarily in an office environment; however, the PCC may be asked to assume patient overflow during high census situations. ESSENTIONAL JOB FUNCTIONS/RESPONSIBILITIES 1. Collaborate with scheduling department to verify employee/patient schedules are accurate, staff are productive & schedule variances are reconciled. 2. Support patient needs by communicating with field staff when patient assignments need priority i.e., clinical change in condition, with direction from Clinical Manager. 3. Supports safe, effective care delivery by assisting with order review to ensure State and Federal Regulations are satisfied. 4. Supports operations & compliance by effective maintenance of agency Clinical Tasks Reports for variances. These include but are not limited to: Schedule Report, Missed Visit Report, Past Due Visits, Schedule Deviation, Visit Exception & Orphan Documents. Unresolved variances will be escalated to the Clinical Manager. 5. Supports clinical care and billing function by educating and obtaining clinical documents needed for home health billing as needed. 6. Verify admission criteria necessary for Notice of Admission daily and communicate variances to Clinical Manager for follow-up. 7. Assists with care coordination i.e. DME, medical supplies, coordination of appointments or referrals to outside agencies. 8. Facilitates patient care coordination documents with acute and post-acute facilities during patient transfers. 9. Assists with education & training of field staff. 10. Other duties as assigned, may cover for field staff in situations of high census etc. POSITION QUALIFICATIONS 1. One-year home care experience or experience in a facility setting. 2. Must be a licensed clinician with current, active license in good standing in the state the agency is located. 3. Skilled in making effective verbal and written communications with subordinates, co-workers, consumers, referral agencies and comfortable with conflict resolution skills. 4. Ability to educate consumers on all service lines and present to seniors and aides in a group setting 5. High energy level and passionate about care delivery 6. Must have excellent organizational skills and ability to complete competing priorities 7. Must have thorough understanding of home health or hospice qualifying criteria and coverage guidelines 8. Ability to listen attentively and offer care options based on individual patient health needs 9. Proficient computer skills ability to navigate Microsoft email, word, excel, power point and home health or hospice agency software system 10. Must have vehicle, current driver's license and appropriate automobile insurance. ENVIRONMENTAL AND WORKING CONDITIONS: Office environment with prolonged or considerable sitting and keyboard work. Some driving/travel involved to possibly conduct patient visits. Majority of work conducted in a bfast-paced office setting. Must be able to lift 25 lbs. and handle office supplies and equipment. Considerable reaching stooping, bending, kneeling or crouching. Visual acuity and hearing needed to perform required job functions. Compliance: Acknowledge my obligation and agreement to fulfill those duties and responsibilities as set forth in the Code of Conduct and Compliance Policies and to be bound by these standards. Certify that throughout my association with EH I will comply with the terms of the Code of Conduct and Compliance Policies. Understand that violations of the Code of Conduct and Compliance Policies may lead to disciplinary action, including termination of employment.

Job DescriptionSalary: - Client Intake Process: - Oversee the initial client intake process, ensuring that all inquiries are handled promptly and professionally. - Assist the intake team with complex or high-priority cases, providing support in gathering and analyzing relevant case information. - Review and approve potential cases before they are passed on to attorneys, ensuring they meet the firm's criteria for acceptance. - Data Management and Reporting: - Ensure accurate and timely entry of all client and case information into the firm's case management system. - Prepare and present regular reports to the management team on intake statistics, trends, and performance metrics. - Analyze data to identify areas for improvement in the intake process and implement necessary changes. - Client Relations and Communication: - Serve as an escalation point for client concerns or complaints that arise during the intake process. - Maintain strong client relationships, ensuring clear and compassionate communication throughout the intake process. - Coordinate with attorneys, paralegals, and other staff to ensure a smooth transition of cases from intake to active status. - Compliance and Quality Control: - Ensure that all intake procedures comply with legal and ethical standards, as well as the firm's policies. - Conduct regular audits of intake files and records to ensure accuracy and completeness. - Implement quality control measures to improve the overall intake experience for clients. - Training and Development: - Develop training programs and materials for new intake team members. - Provide ongoing training and professional development opportunities to keep the team up-to-date with legal trends and best practices. - Foster a collaborative and supportive team environment that encourages continuous learning and improvement. Qualifications: - Skills and Competencies: - Excellent leadership and team management skills, with the ability to inspire and motivate others. - Strong analytical skills with the ability to evaluate cases and make informed decisions. - Exceptional verbal and written communication skills. - Proficiency in case management software and Microsoft Office Suite. - Ability to handle confidential information with a high level of discretion. - Personal Attributes: - High degree of empathy and a client-centered approach. - Strong problem-solving skills and the ability to think critically under pressure. - A proactive and results-oriented mindset, with a commitment to continuous improvement.