Ambulatory care coordinator jobs in Jacksonville, NC - 495 jobs

On behalf our client, who is an actively growing, diversified, real estate development, investment and property management firm. We are hiring a Leasing Coordinator for a garden style community North of Charlotte, NC. Essential Skills/Responsibilities: Strong customer service, communication, and organizational skills Effectively manages the administrative side of property leasing Coordinate property inspections, showings and schedule move-ins/outs Proficiency with property management software, a plus

Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Registered Nurse Home Care Coordinator CarePatners CarePartners Benefits CarePartners, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. We are seeking a Registered Nurse Home Care Coordinator CarePatners for our PACE (Program of All Inclusive Care for the Elderly) team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply! Job Summary and Qualifications * Role Summary: Under the supervision of the Operations Director, plans, organizes and implements in home services for PACE participants and families. Responsibilities include but are not limited to: Coordination of the day-to-day operations of the In Home Services for your team of participants. Act as the liaison between the contracted home health agency and the PACE program coordinating homecare Nurses, Home Health Aides, Homecare Services Non-Skilled Aides and the Homecare Schedulers. Utilization of nursing skills to assess participants in their home environment and coordinate plans of care with appropriate resources and provide treatments and health education for participants as appropriate. Participation on interdisciplinary team to ensure compliance with competency requirements, maintaining medical records and thorough documentation. Planning and using telehealth, assistive technology, and community resources, to create and implement health and wellness in homes. What qualifications you will need: * Skills, Knowledge, Abilities: Required Education: Bachelor of Science in Nursing. Nurses with an Associate Degree or Diploma in nursing must sign agreement to obtain BSN within 6 years of the hire date in to position. Nurses who are nearing the end of their professional career may be exempted from this requirement with CNO System Council approval. Required License: * Must have and maintain current licensure as registered nurse with the North Carolina Board of Nursing. Compact license may apply, licensee should confirm with NCBON; BCLS * Must possess a valid driver's license, provide proof of insurance (a copy of your "Declarations Page" indicating you have 100k/300k Bodily Injury/50K Property Damage coverage) and have reliable transportation Required Experience: Two (2) years of experience working on an interdisciplinary team in a hospital, nursing home or community-based setting Minimum of 1 year working with a frail or elderly population. Willingness to work in home environments of patients who may have values or standards different from your own Preferred Experience: Computer literacy with EMR and familiarity with telehealth and providing consultations over a video platform Nursing in a community home based setting preferred: 3 years ACTT RN or Mental Health experience: 2 years CarePartners Health Services is a healthcare organization serving western North Carolina and offering a full continuum of post-acute care. Located in Asheville, North Carolina, CarePartners provides compassionate post-acute care, including rehabilitation, home health, adult care, hospice and palliative care. CarePartners also offers a full acute care rehabilitation hospital. With more than 1,200 colleagues and 400 volunteers, CarePartners Health Services is dedicated to helping people of western North Carolina live full and productive lives, despite illness, injury, disability or issues related to aging. CarePartners Health Services is a member of Mission Health, an operating division of HCA Healthcare. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Registered Nurse Home Care Coordinator CarePatners opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Reports to: Principal Terms of Employment:10 months Qualifications: Must hold an Associate's Degree or have at least 48 semester hours of college credits. Possession of an equivalent combination of training and experience that provides the required knowledge, skills, and abilities for the position. Such alternatives to the above qualifications as the Board may find appropriate and necessary. Salary:Based on Qualifications Application Deadline: Open until filled Position Summary: The In-School Suspension (ISS) Coordinator supports the instructional program within a school by overseeing students assigned to ISS and coordinating their academic activities. This position is responsible for providing a supervised and structured environment for students, as well as providing social and emotional learning while documenting at-risk student behavior and providing information to school building administrators, teachers, and other stakeholders as appropriate. Duties and Responsibilities: Is able to work well with at-risk students, staff, and parents in a professional manner Communicates appropriate behavior, school rules, and regulations to students in the program daily Enforces adherence to established rules and regulations of the in-school suspension program and creates an effective climate for learning Serves as a liaison between the classroom teacher and students assigned to the program to obtain and returns students' assignments as appropriate Guides and encourages students to develop a positive attitude toward learning Assists students assigned to the program with completing their regular classroom assignments Requests or assigns additional assignments if the student completes their regular classroom assignments Reports inappropriate behavior by students to school administrators Maintains daily attendance and other relevant records of students assigned to the program Escorts students during break/lunch periods and monitors hallways as appropriate Communicates with teachers and parents regarding student behavior and progress Has basic knowledge of childhood growth and development and an ability to effectively supervise students Has general knowledge of a variety of academic subject areas Is proficient with computers/technology Has the ability to be flexible and can de-escalate situations by mediating conflicts to an appropriate resolution Performs all other duties as assigned by supervisor An Equal Opportunity Employer

Job Summary: Responsible for coordination and scheduling of the mobile mammography bus. Responsible for working with the mammography supervisor for scheduling of staff, equipment, maintenance, and/or repairs for the mobile mammography bus. Performs routine mammography screenings while on bus. Also will cover other areas as needed for screening and diagnostic mammography. Assist with orientation and training of staff to the mobile mammography bus and equipment. Manage inventory of supplies needed on the mobile. Meet MQSA and ACR requirements. Maintain < 2.5% repeat rate. Maintain accurate complete information /records for MQSA, FDA and ACR. Enter data into Radiology information systems. Works with the mammography supervisor for annual mammography inspection. Ability to drive bus to different locations. Qualifications: Graduate of accredited radiography program. Registered by ARRT in Radiography and Mammography. Minimum 5 years experience in mammography. Maintain CE requirements in field of mammography as well as Radiology. Skilled in motivating and communication with staff and others. Ability to organize and maintain supply inventory. Computer skills. Current BLS Certification required. Current NC drivers license. EOE AA M/F/Vet/Disability

We are seeking a Nurse Coordinator for Pediatric Endocrinology and Diabetes to join our team Certification Requirement: Certified Diabetes Care and Education Specialist (CDCES) certification required within 1 year of hire. Description of Job Responsibilities Patient Assessment and Coordination of Care Assesses the clinical status and ongoing needs of pediatric patients with endocrine and diabetes-related conditions. Participates in regular interdisciplinary rounds to identify care needs and coordinate acute and long-term management. Applies specialized knowledge in pediatric endocrinology and diabetes to guide patient care. Serves as a liaison among patients, families, and the care team to ensure clear communication and coordination, including facilitation of patient/family care conferences. Education and Staff Collaboration Collaborates with physicians, nurses, dietitians, and other healthcare team members to provide evidence-based education and support for managing pediatric endocrine and diabetes conditions. Provides in-services and formal presentations for nursing, medical, and ancillary staff as needed. Develops, updates, and disseminates patient and family education materials tailored to developmental stages and literacy levels. Provides direct patient and family education on diabetes self-management, endocrine disorders, and use of technologies such as insulin pumps and continuous glucose monitors (CGMs). Ensures documentation of all patient teaching in the appropriate sections of the medical record. Data Collection and Quality Improvement Collects, enters, and analyzes clinical and process data related to pediatric endocrine and diabetes care. Supports quality improvement initiatives by identifying trends, monitoring key outcomes, and contributing to protocol development and revisions. Participates in local and national benchmarking efforts and registries as appropriate. Collaborates with the healthcare team to evaluate patient outcomes and implement improvements in care delivery. Discharge Planning and Care Coordination Coordinates transition planning and continuity of care for patients across settings, including inpatient to outpatient transitions and post-discharge follow-up. Facilitates referrals to specialty clinics, home health, durable medical equipment providers, and other support services. Schedules follow-up appointments and ensures clear communication with patients, families, and providers. Attends in care conferences and interdisciplinary rounds. Documents care planning and communication with health care providers in the medical record. Professional Development and Role Modeling Maintains current knowledge and skills in pediatric endocrinology and diabetes care through participation in relevant continuing education, conferences, and literature review. Actively pursues CDCES certification within 12 months of hire. Serves as a professional role model, demonstrating excellence in nursing practice, collaboration, and the use of the nursing process in specialized care delivery. Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: Provides clinical administrative nursing care coordination in support of a patient care area. Duties include one or more of the following care coordination, discharge planning, data analysis and performance metrics, and patient/staff education. Responsibilities: 1. Assesses patient status of a specialized population. Rounds with an interdisciplinary health care team to determine patient care needs and coordinate ongoing acute care and long-term needs. Uses expertise and experience in specialty practice to facilitate patient care. Acts as a liaison between the patient, family and health care team to communicate patient care needs including coordination of patient/family care conferences. 2. Collaborates with health care team to provide information and resources to facilitate patient care. Provides inservices and formal presentations to nursing, medical and ancillary staff on topics related to the specialized patient population. Assist staff in the development of patient education materials for the patient population. Perform patient teaching related to specific topics and patient needs. Documents patient teaching in the medical record in the appropriate sections 3. Collects data related to specialized patient population and analyzes for trends. Enters data or coordinates its entry into databases and registries for benchmarking purposes. Participates in performance improvement activities to promote quality patient care. Analyzes data for trends and makes suggestions for revisions to patient care protocols for the patient population. Monitors outcomes of care for patient population and collaborates with the interdisciplinary health care team on evaluation of outcomes. 4. Coordinates patient care for post-hospitalization care and discharge planning. Makes referrals to other care providers during acute care episode and for post-discharge care. Communicates discharge needs to interdisciplinary health care team, patient and family. Coordinates appointments with clinics, outside referral sources, home care, durable medical equipment providers and other providers to ensure continuity of care for the patient. Attends care conferences and interdisciplinary care rounds. Documents care planning and communication with health care providers in the medical record. 5. Promotes own professional development through attending inservices and presentations. Keeps current in practice through conferences, reading current literature and research. Role models professional nursing practice to others through use of the nursing process and professional behaviors Other Information Other information: Education Requirements: • Graduation from a state-accredited school of professional nursing Licensure/Certification Requirements: • Licensed to practice as a Registered Nurse in the state of North Carolina. Professional Experience Requirements: • Five (5) years of professional nursing experience. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: Childrens Clinic Support Svcs Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $35.87 - $51.57 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: Yes This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare-with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us! Renal Care Coordinators (RCCs) are clinical professionals embedded within a local nephrology practice. The RCCs work to organize the care of late-stage chronic kidney disease patients by providing support, education, and care coordination services with the goal of those patients having an optimal start to dialysis. Note: This is a full-time, onsite position based in Jacksonville, North Carolina. This role will include light travel to nearby satellite locations. The work you will do: Assesses patient knowledge of late-stage CKD and treatments, educating and informing patients to enable them to make informed decisions regarding the steps to manage health issues during the transition to RRT. Provides support, guidance, and coordination of care for patients seeking conservative care or palliative care. Acts as a liaison with appropriate staff to ensure every patient and family member (if applicable) receives comprehensive information on specific modality advantages and disadvantages, hemodialysis treatments both at home and in-center, peritoneal dialysis, kidney transplantation, and conservative care, as well as education on hemodialysis access types with a focus on the health and safety benefits of AV Fistula or AV-Graft compared to central venous catheters. Organizes the Nephrology Practice late-stage CKD patient population regarding CKD education, including modality selection, permanent access placement and maintenance, and a stable transition to RRT. Participates in the interpretation of summary clinical data and its use in improving late-stage CKD care processes. The skills and qualifications you need: Minimum of 2 years previous experience in clinical renal patient care. A combination of renal transplant, dialysis, or CKD patient care required. Understanding of diabetes and cardiovascular disease processes preferred. Strong organizational and communication skills. Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values: - We care deeply about the people we serve. - We are better when we work together. - Humility is a source of our strength. - We bring joy to our work. - We deliver on our promises. We are committed to diversity, equity, and inclusion throughout our recruiting practices. Everyone is welcome and included. We value our differences and learn from each other. Our team members come in all shapes, colors, and sizes. No matter how you identify your lifestyle, creed, or fandom, we value everyone's unique journey. Oh, and one more thing … a recent study shows that men apply for a job or promotion when they meet only 60% of the qualifications, but women and other marginalized groups apply only if they meet 100% of them. So, if you think you'd be a great fit, but don't necessarily meet every single requirement on one of our job openings, please still apply. We'd love to consider your application! Come join us and help our patients live their best lives. Learn more at ************************ It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

The position of Movement Management Coordinator requires the incumbent tasked with coordinating ground transportation support for external requirements. This includes the verification, validation, submission, and reconciliation of all ground transportation support requests. This position is essential to support both garrison and deployment operations and requires expertise in various Automated Information Systems (AIS) to optimize operational efficiency and effectiveness. 1. Responsibilities include but are not limited to: + Leverage the AIS to centralize planning, tracking, management, and request material handling equipment (MHE). Focusing on reducing customer wait time and maximizing logistical support for MARFORSOC on a global scale. + Track and manage the transportation of cargo and personnel in applicable AIS. Support the planning and execution of movements across air, land, and sea transportation modes. Monitor cargo movements and provide status updates as required. + Facilitate freight payment processes using the system of record. Responsibilities include managing the monthly billing cycles, real-time tracking, automated matching, pre-payment auditing, and ensuring integration with financial systems to improve logistics payment efficiency and accuracy. + Support procurement of commercial transportation services and manage freight movements effectively using AIS. Analyze tenders submitted by transportation service providers (TSPs) and perform rating / ranking of bids. Compile qualifying TSP lists, cost estimates, and all necessary shipping documentation, and provide the information installation transportation offices (ITO). 2. Qualifications: + The contractor must have knowledge of transporting hazardous materials, particularly with respect to compatibility for shipment. + Familiar with the following AIS: + Transportation Capacity Planning Tool + Cargo Movement Operations System + Syncada freight payment management + Global Freight Management Minimum Education/Experience Requirements: High School or GED equivalent and eight (8) to twelve (12) years of relevant, progressive experience or equivalent combination of education and experience. Must possess an active Secret Security Clearance. Essential Functions Work will be performed inside a large facility. Work assignments vary based on client requirements. Position could require some night and weekend work. Some travel may be required based on client requirements. Physical Requirements Work may involve sitting or standing for extended periods of time. Phone use and PC or laptop. Filing required. May require lifting and carrying boxes of supplies or files up to 50 lbs. Must have sufficient mobility, included but not limited to: bending, reaching, turning and kneeling to complete daily duties in a timely and efficient manner. Equipment and Machines General office equipment, which includes: telephone, copier, PC/laptop, and other work related tools as required. Attendance Work assignments dependent on requirements by the client. It is important to be able to work at least 8 hours a day for 5 days per week (Monday through Friday). Must exhibit flexibility of work hours to adjust to surge situations based on critical mission requirements. Other Essential Functions Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment. Ability to communicate verbally and in writing to work effectively with a variety of government, military and contractor personnel at all levels. Must be able to interface effectively with individuals at all levels of the organization. Grooming and dress usually business casual, but dependent on client's standards. Must not pose a safety hazard to employees working in the same general area. The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), in order to be granted a clearance you will be required to relinquish your citizenship in the foreign country. **Compensation Details:** $59,000 - $63,000 The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. **Benefits Overview:** Our health and welfare benefits are designed to support you and your priorities. Offerings include: + Health, dental, and vision insurance + Paid time off and holidays + Retirement benefits (including 401(k) matching) + Educational reimbursement + Parental leave + Employee stock purchase plan + Tax-saving options + Disability and life insurance + Pet insurance _Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits._ **Original Posting:** 01/13/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Hwy 55 is looking for a motivated and professional General Manager to oversee our day-to-day operations. The successful candidate will be responsible for managing our staff, ensuring customer satisfaction, and improving profitability. The ideal candidate will be a strong leader who is passionate about achieving their own goals and engaging their team to do the same. Responsibilities: Manage the restaurant operations, including scheduling, inventory management, and customer service. Train, supervise, and evaluate staff to ensure high-quality service and excellent customer experience. Develop and implement strategies to increase profitability and maintain financial stability. Foster a positive work environment that encourages teamwork, creativity, and open communication. Ensure compliance with all health and safety regulations, as well as company policies and procedures. Provide exceptional customer service and address customer complaints promptly and professionally. Monitor and analyze customer feedback to identify areas for improvement. Requirements: At least 3 years of experience in a similar role in the restaurant industry. Strong leadership skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills. Strong organizational and time-management skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Understanding of financial statements and restaurant operations. Knowledge of food safety regulations and best practices. Passion for the restaurant industry and commitment to delivering exceptional customer service. Culture fit, character, and drive are essential qualities we are looking for in our ideal candidate. We want someone who is excited about providing an exceptional experience to our customers. The successful candidate will be someone who is positive, energetic and has a can-do attitude. They will have excellent communication skills and be able to lead by example. We are looking for someone who is committed to our company values and is willing to work hard to achieve our goals. This is a salaried position with benefits and a quarterly 10% profit share bonus. The career opportunities at Hwy 55 go beyond management. Unlike our competitors, we don't believe in searching for outside investors to own our franchises. Over 60 of our current franchisees are former Hwy 55 General Managers who operated their stores at a high level. The opportunity to own your own business is available to ALL Hwy 55 employees. Check out this video to learn more about our in-house financing for franchisees: If you are a motivated, professional with restaurant management experience who is looking for a challenging and rewarding opportunity, we encourage you to apply. We look forward to hearing from you!

Join Our Impactful Team at Health Connect America! Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment. Come make a difference and grow with us! Our Brands Responsibilities The primary responsibilities of the Integrated Care Coordinator are to deliver comprehensive, person-centered care by planning, coordinating, and monitoring individualized treatment plans to align with behavioral health goals. They play a pivotal role in closing gaps, tracking progress, and upholding the highest standards of quality and regulatory compliance. Assist the Nurse Practitioner with clinic appointment related documentation and facilitation on site when working in the clinic. Additionally, they support marketing initiatives for new referrals and engage in outreach to integrated care attributed members, providing education on our program, and facilitating enrollment. Actively engage with individuals through assessment, coordination, health promotion, and transitional care, documenting assessments and coordinating with the care team and treatment teams. Provide comprehensive care management, coordination, health promotion, individual and family supports, and referrals to community services. Complete the Care Management Comprehensive Assessment within designated timeframes and share results with primary care providers and relevant agencies. Ensure clients receive required physical exams, medication monitoring, and appropriate services. Maintain medical record compliance and ensure timely documentation of care coordination activities. Monitor HEDIS gaps and verify client payer and program enrollment status monthly. Develop individualized, person-centered care plans incorporating assessment results and Division's guidelines, focusing on unmet health needs and Social Determinants of Health (SDOH). Coordinate follow-up services for recent hospitalizations or life transitions, ensuring smooth transitions of care. Identify and provide crisis response as necessary, participate in post-crisis debriefing, and be available for on-call support. Communicate effectively with individuals, providers, and natural supports, providing education on services. Establish collaborative relationships with care team members and community resources to improve resource linkage and documenting follow-up. Support transitions between care settings and develop comprehensive discharge or transition plans. Attend Treatment Team and supervision meetings, integrated care team meetings, and serve as a liaison with other professionals and agencies. Assist with marketing new client referrals and provide on-call support as needed. Review data for service appropriateness and compliance issues. Attend training sessions and comply with agency policies and procedures. Ensure compliance with all state regulatory requirements. Responsible to the following when based in a clinic: Facilitate on-site clinic operations including but not limited to maintaining office clinic schedule, complete clinic reminder calls, taking and documenting client vitals, completing clinic chart documentation, and integrated care services for all clinic clients, especially integrated care clients only in med management program. Manage and maintain Integrated Care and Clinic Roster for the office including tracking and management of clinic census that matches census in Carelogic. Provide health education resources to med management clients regarding diagnoses and medications given by Nurse Practitioner. Qualifications Qualifications may vary by state due to differing regulations and standards in mental and behavioral health services. TN: A Bachelor's Degree in any discipline is required, with a preference for degrees in human services or related fields essential for careers in mental and behavioral health. Experience working with children and families in case management type/ community resource position. NC: Minimum of one of the following qualifications to meet criteria as a Qualified Professional (QP). Per 10A NCAC 27 .0104 a MH/SU license (including associate-level), or are certified by the NC Substance Abuse Board or, a RN AND have four years of full-time experience working with the MH/SU/IDD population or, a master's degree in a human service field AND at least one year of full-time experience working with the MH/SU/IDD population or, a bachelor's degree in a human service field AND at least two years of full-time experience working with the MH/SU/IDD population or, a bachelor's degree in a non-human service field AND at least four years of full-time experience working with the MH/SU/IDD population. Two years of experience working directly with individuals with behavioral health conditions (if serving members with behavioral health needs). *For care managers serving members with LTSS needs: Two years of prior LTSS and /or HCBS coordination, care delivery monitoring, and care management experience, in addition to the required cited above. (This experience may be concurrent with the two years of experience working directly with individuals with behavioral health conditions, an I/DD, or a TBI, above.) Be Well with HCA: We recognize the importance of self-care and work/life balance. We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually. Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products. Additional benefits include: Access to a Health Navigator Health Savings Account with company contribution Dependent Daycare Flexible Spending Account Health Reimbursement Account 401(k) Retirement Plan Benefits Hub Tickets at Work Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America! Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team. Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters

LOCAL HOME DAILY CDL A DRIVER HOURLY PAY Drivers Start up to $25.00 Per Hour Overtime Safety Bonus Referral Bonus Paid Weekly, Direct Deposit Dry Van, Flatbed, Switchers Needed Flexible Hours Full and Part Time Weekends if you want Benefits for Full Tim Drivers Includes: Medical and dental insurance Short and Long-Term Disability 401k 18+ months verifiable CDL truck driving experience within the last 3 years Good MVR & work history (no job-hopping, please!) Positive customer service attitude Reliable transportation to and from the yard Must have a safe and clean record Must agree to a full background check Must be able to drive a manual transmission truck (not automatic)

Get to know Thompson! Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson's continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity. What will you do as a Foster Care Coordinator? As a Foster Care Coordinator in the Foster Care department, you will support, guidance, coordination, and intervention to their assigned youth and families in the Foster Care program. Performance will be measured by your individual outcomes, achieving your individual targets/goals, your contribution to your overall program team/department and your buy-in to the culture of the organization. A typical day as a Foster Care Coordinator includes being punctual, arriving on time, and being prepared. Displaying trauma informed practices and principles in your interactions with customers, with peers and with leadership. Ensuring documentation for all foster children meets regulatory compliance, manage the entire health record, and ensure treatment plans and authorizations are all adhering to policy and providing effective crises response as needed. What does this position offer? Starting Pay Range: $43-$45k annually Fantastic Full-time benefits… 3 weeks paid time off (PTO) first year plus 10 paid holidays! Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options 401K Match Education Reimbursement Referral Bonus Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans Paid time off for volunteering in the community Free EAP services Mileage Reimbursement iPhone and Laptop provided for eligible roles Multiple opportunities for growth Requirements Minimum Qualifications/Requirements: Must have a valid Driver License and meet any credentialing, licensing, and privileging standards as it pertains to the department you are in. Education requirement for this individual contributor role is: Bachelor's Degree in social work or relate field A minimum of 2 years of relevant professional experience Proficient in Microsoft Office Suite application software, excellent written and oral communication skills. Meets designation as a Qualified Professional in NC. All potential job candidates must pass a drug screening test, and an extensive background check is required. You're the right fit for the Foster Care Coordinator position if… You have a passion for working with youth & adolescents! You enjoy knowing you're making an IMPACT on the lives of others! EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you! The Foster Care Coordinator plays a vital part to the company structure. Join Us! If your qualifications meet the requirements of the job and you want to be part of a winning culture, don't delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities! Thompson is an Equal Opportunity Employer. Thompson participates in E-Verify #TCFFJOBS

Job Description This is a full-time professional position responsible for coordinating and documenting the referrals, information visits, and admission of new patients to all service lines. The schedule for this position is 8:30 am - 7:00 pm M, T, W, F; rotating weekends (1-2 weekend days per month). Responsibilities what you do Review referrals and conduct phone interviews with all referral source and attending physicians to determine potential new patient needs. Process intakes/referrals from all referral sources (physicians, hospital discharge planners, insurance case managers, patient's families, provider relations etc.). Coordinate admission schedules for Admission Nurses and Admission Social Workers. Schedule patient start of care evaluation assessments/admission and information visits. Adhere to clinical guidelines for documentation to meet Federal, State, regulatory and agency guidelines. Set-up new patient charts, and accurately document all actions taken and contacts made in course of referral processing. Document telephone calls/referrals, including follow up service calls to non-admissions or recent admissions. Present appropriate service line information to patients, families, and referral sources. Participate in the identification of clinical or operational performance improvement opportunities and in performance improvement activities. Work with new employees, of all disciplines, to orient them to the referral and admission process. Provide appropriate orientation to new intake employees. Collaborate with the clinical providers and administrative staff across service lines to provide excellent customer service. Perform other tasks as assigned by supervisor Expectations how you do it TL Core Values are exemplified in all interactions with internal and external customers. Adheres to TL policies, procedures and guidelines. Adheres to CMS and state regulations and guidelines, and accreditation standards. Requirements what you need High School diploma or GED equivalent required College Degree with Health Care background preferred. Proven time management skills and ability to multitask. Requires excellent organization and communication skills, with a strong understanding of customer service concepts and practical application in a health care setting. Computer skills required. Minimum 2 years of Hospice, Home Care or Intake Office experience preferred. Knowledgeable about reimbursement sources, Medicare regulations, licensing laws, and accreditation standards for all business lines. Ability to prioritize daily work flow. Must have access to transportation. May be required to lift and/or carry items up to 30 pounds.

At Dungarvin, we are more than a provider of support services-we're a mission-driven team rooted in respect, response and choice. Since 1976, we've been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You'll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs. With services in 15 states, our team is united by a shared commitment to making a real difference-one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone's life Schedule: M-F 8am to 5pm Wage: Salary Perks/Benefits: Medical, Vision and Dental Insurance for FT employees Supplemental Insurance Flex Spending and HSA Accounts for FT employees Pet Insurance Life Insurance 401 K plan with 3% employer match at one year of services Paid Time Off accrual - employees who work 40 hours in a 2-week period PTO Donation Growth and Development Opportunities Employee Referral Program Scheduled pay increases Employee Assistance Program Mileage reimbursement Job mobility options within Dungarvin 15 states of services T-Mobile, Verizon, Dell, and other National Brand Discounts Pay Active- access to 50% of your pay before payday Dedicated training department with paid training Job Description What You Get to Do: Demonstrates competence in State and Federal standards for Therapeutic/Foster Care Services, licensing rules Assist with recruiting qualified foster parents and staff necessary to meet the needs of the youth served. Assists with ensuring Foster Parents and assigned staff complete and maintain all training requirements. Provides pre-service and ongoing training to foster parents to ensure parents possess skills necessary to provide quality services to the youth being served. Serves as liaison to DSS, DMH and other community agencies regarding any service planning issues and needs of and services to youth being served in Therapeutic/Foster Care program. Processes requests for services by conducting intakes, obtaining/completing necessary assessments, completing social histories, obtaining consents, and collecting documentation for the determination of appropriate placement and services for youth referred to program. Writes, coordinates, implements, and monitors person-centered service plans and ensures quality care of youth being served. Serves as advocate for the youth in care and participates in the interdisciplinary team process in the development of the Person Centered Service Plan Ensures service authorizations are current and provides necessary updates to authorizing authorities in timely manner as requested and/or required for service approval. Provides mediation between the youth and the foster parents, guardians, natural family members, and other agencies relative to the needs and desires identified by the team. Establishes and maintains files for youth receiving foster care services and ensures all required documentation in individual case files is completed in a timely manner Assists with the transfer of youth to other services or terminates services when current placement is no longer deemed necessary or appropriate. Assists in accessing community resources identified for the youth and foster parents. Assists foster parents, and/or assigned staff develop mediation and intervention strategies and implement them to resolve conflicts. Foster Care licensing experience is a plus. Qualifications What Makes You A Great Fit: Must meet the minimum requirements for QP qualification: Bachelor's degree in a human service field and has two years of full-time accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has two years of full-time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR Master's degree in a human service field and has one year of full-time accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has one year of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; Additional Requirements: At least two years of experience working with at-risk youth or youth in foster care are required. Must possess a valid NC driver's license, an acceptable driving record, current automobile insurance and registration, and an acceptable criminal background. Three (3) professional references Excellent knowledge and experience with Family Foster and Foster Care licensing process required. Proven ability with the development of Person Centered Service Plans which incorporates the choices, strengths, needs, abilities, and preferences and defines the goals and services needed to assist in meeting the goals of individuals served. Additional Information At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer. 1/8

Job Description Gates House, a community of Navion Senior Living, is seeking a Memory Care Coordinator (Med Tech) to join its rapidly growing team. Our Memory Care Coordinator is responsible for the overall management of 12 apartments. You will assist in maintaining a resident's health and well-being in a home-like safe environment. We are looking for an experienced, energetic, take-charge leader who will ensure that our residents are engaged every day. This is a Full-Time Opportunity! You must have a current Med Tech certification to apply! Gates House has partnered with Tapcheck, revolutionizing the way team members get paid! Join our amazing team and be part of a groundbreaking mobile app that allows team members to access their earned wages instantly. Say goodbye to waiting for payday and the stress of financial instability. With Tapcheck, we believe in empowering team members and giving them more control over their finances. With our innovative technology and user-friendly interface, we are reshaping the world of payroll! Responsibilities Provide direct resident services and medication management when needed. Responsible for the scheduling and supervision of resident care staff. Coordinates and monitors the completion of daily assignments. Responsible for the development of programming that meets the specific needs and abilities of residents residing in Memory Care. Responsible for ensuring that personalized Memory Boxes are in place for each resident. Works with Activities Coordinator to provide supervision and support for activities and outings. Responsible for the completion/updating of resident service plans to reflect the specific needs/abilities of each resident. Demonstrate ability to manage and respond appropriately to resident behaviors. Communicate with physicians/other health care providers regarding the resident's health status when appropriate. Maintain accurate and complete resident documentation. Schedule tests ordered by the physician, assist residents in scheduling medical appointments and transportation. Demonstrate competency in all areas of medication administration. Maintain current knowledge of state regulations and community policies. Assist with orientation and education of resident care staff. Responsible for the evaluation and discipline of resident care staff. Maintain current knowledge of the community's fire safety procedures, including the correct use of the fire alarm system. Able to follow the designated plan of action in the event of a fire or other emergency. Conduct/coordinate departmental meetings/trainings sessions. Address resident/family complaints related to non-clinical issues. Demonstrate courteous, polite and friendly attitude with residents, families, visitors and co-workers. Requirements Experience or training in an equivalent setting preferred. MedTech certification General understanding of and concern for the needs of seniors. Aptitude and previous experience with Alzheimer's and memory impaired residents. Ability to work in an environment conducive to caring for residents without posing a substantial. safety or health threat to self or others. Ability to manage team processes and promote a team environment. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k) PTO for full time positions Short- & Long-Term Disability Insurance Life Insurance Career Advancement Opportunities #MTC

This position is responsible for working one on one with a person Mental Retardation and/or Developmental Disabilities or dually diagnosed individuals. The services implemented will be specified through each individual's treatment/ service plan, which is designed and overseen by individuals with the appropriate experience, degree and/or certification. QUALIFICATIONS: Must have a high school diploma or GED and complete all FPTC training prior to delivery of services. Must be able to demonstrate all relevant competencies with the population being served. Paraprofessional providers must have knowledge, skills and abilities required by the population and age to be served. Must have at least 2 years of supervisory/ management experience in an Adult Care Home or similar setting. Must have no substantiated findings on the NC Personnel Registry or Health Care Program and maintain during duration of employment. Must be able to carry out responsibilities in a proactive manner. Must be supervised by QP or AP and in accordance with 10A NCAC 27 G-0204. Duties and Responsibilities: 1. Implementing designated goals/interventions and activities identified in each consumer's treatment/service plan. 2. Supporting the individual receiving services in the acquiring of skills that may not have been acquired during the developmental stages of life as defined by treatment/service plan. 3. Ensuring services are accurately documented per established criteria and in accordance with federal, state and local regulations. 4. Reporting any incidents, unusual occurrences or changes in condition of person being supported to immediate supervisor and/or any other designated or mandated personnel. 5. Responsible for attending and completing all mandatory training and updates within established time frames. 6. Submitting semi-monthly timesheets and supporting documentation on the first and sixteenth of each month by 9:00am. 7. Responsible for upholding the right and maintaining confidentiality of the person being supported. 8. CARING FOR CLIENTS EVERYDAY NEEDS 9. Develop supportive relationship with residents, completing case management responsibilities as assigned by supervisor, including ensuring the needs of the clients are being met. 10. Maintain accurate records and reports on a daily basis. Review facility logs and complete regular administrative paperwork. 11. Monitor all contact with family members. Provide information about such to owner. 12. Serve as liaison between program and community resources. 13. Instruct, counsel, train and support care workers in dealing with resident behaviors. 14. Train direct care staff. 15. Supervise and manage direct care staff (performance evaluations, etc.). Ensure that direct care staff is implementing individualized treatment plans. Maintain accurate records of staff performance. 16. Complete residential responsibilities including: monthly staff schedule, unit supplies shopping, budget, areas of concentration,etc. 17. Other duties as assigned by supervisor (guaranteed 80 hours every pay period but will require fill-in or PRN as needed). View all jobs at this company

At Dungarvin , we are more than a provider of support services-we're a mission-driven team rooted in respect, response and choice. Since 1976, we've been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You'll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs. With services in 15 states, our team is united by a shared commitment to making a real difference-one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone's life Schedule: PT position: MWF 8a to 5p This position has the postential to go full time! Wage: Starting at $22.75 Perks/Benefits: Medical, Vision and Dental Insurance for FT employees Supplemental Insurance Flex Spending and HSA Accounts for FT employees Pet Insurance Life Insurance 401 K plan with 3% employer match at one year of services Paid Time Off accrual - employees who work 40 hours in a 2-week period PTO Donation Growth and Development Opportunities Employee Referral Program Scheduled pay increases Employee Assistance Program Mileage reimbursement Job mobility options within Dungarvin 15 states of services T-Mobile, Verizon, Dell, and other National Brand Discounts Pay Active- access to 50% of your pay before payday Dedicated training department with paid training Job Description What You Get to Do: Demonstrates competence in State and Federal standards for Therapeutic/Foster Care Services, licensing rules Assist with recruiting qualified foster parents and staff necessary to meet the needs of the youth served. Assists with ensuring Foster Parents and assigned staff complete and maintain all training requirements. Provides pre-service and ongoing training to foster parents to ensure parents possess skills necessary to provide quality services to the youth being served. Serves as liaison to DSS, DMH and other community agencies regarding any service planning issues and needs of and services to youth being served in Therapeutic/Foster Care program. Processes requests for services by conducting intakes, obtaining/completing necessary assessments, completing social histories, obtaining consents, and collecting documentation for the determination of appropriate placement and services for youth referred to program. Writes, coordinates, implements, and monitors person-centered service plans and ensures quality care of youth being served. Serves as advocate for the youth in care and participates in the interdisciplinary team process in the development of the Person Centered Service Plan Ensures service authorizations are current and provides necessary updates to authorizing authorities in timely manner as requested and/or required for service approval. Provides mediation between the youth and the foster parents, guardians, natural family members, and other agencies relative to the needs and desires identified by the team. Establishes and maintains files for youth receiving foster care services and ensures all required documentation in individual case files is completed in a timely manner Assists with the transfer of youth to other services or terminates services when current placement is no longer deemed necessary or appropriate. Assists in accessing community resources identified for the youth and foster parents. Assists foster parents, and/or assigned staff develop mediation and intervention strategies and implement them to resolve conflicts. Foster Care licensing experience is a plus. Qualifications What Makes You A Great Fit: Must meet the minimum requirements for QP qualification: Bachelor's degree in a human service field and has two years of full-time accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has two years of full-time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR Master's degree in a human service field and has one year of full-time accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has one year of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; Additional Requirements: At least two years of experience working with at-risk youth or youth in foster care are required. Must possess a valid NC driver's license, an acceptable driving record, current automobile insurance and registration, and an acceptable criminal background. Three (3) professional references Excellent knowledge and experience with Family Foster and Foster Care licensing process required. Proven ability with the development of Person Centered Service Plans which incorporates the choices, strengths, needs, abilities, and preferences and defines the goals and services needed to assist in meeting the goals of individuals served. Additional Information At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer. 1/23

We are seeking a compassionate and organized Full-Time Care Coordinator to support our Infusion Services team. This role works closely with patients, nurses, pharmacies, and physicians to ensure seamless coordination of care and a positive patient experience. The Care Coordinator assigns nurses based on patient needs, and ensures all required documentation, training, and lab coordination are completed in a timely and compliant manner. Serving as a key liaison, this position helps communicate care plans, advocate for patient needs, and support nursing staff throughout the care process. This role requires strong communication skills, attention to detail, and a collaborative mindset. The Care Coordinator maintains accurate documentation, uses technology efficiently, participates in team meetings, upholds confidentiality and ethical standards, and promptly escalates any care concerns to leadership. If you enjoy helping others, thrive in a team environment, and take pride in supporting high-quality patient care, we'd love to hear from you. Qualifications Qualifications Associate's degree or a minimum of two (2) years of experience in customer service or a medical/healthcare-related field Strong communication, organization, and multitasking skills Ability to work collaboratively in a fast-paced, team-oriented environment Comfort using technology and electronic documentation systems Reliable transportation and ability to commute to the Denver, NC office Monday through Friday, 8:00 AM - 5:00 PM

LOCATION: Remote - must live in or near Jackson, Macon, or Haywood County, NC. Incumbent in this role is required to reside in North Carolina or within 40 miles of the North Carolina border. requires travel. GENERAL STATEMENT OF JOB The 1915(i) Waiver Care Coordinator (“Care Coordinator”) is responsible for providing proactive intervention and coordination of care to eligible Vaya Health members and recipients (“members”) to ensure that these individuals receive appropriate assessment and services. Care Coordinator is also responsible for providing care coordination activities and monitoring to individuals who have been deemed eligible for 1915i services by North Carolina Department of Health and Human Services (DHHS). Care Coordinator works with the member and care team to alleviate inappropriate levels of care or care gaps, coordinate multidisciplinary team care planning, linkage and/or coordination of services across the 1915i service array and other healthcare network(s) including the MH, SU, intellectual/ developmental disability (“I/DD”), traumatic brain injury (“TBI”) physical health, pharmacy, long-term services and supports (“LTSS”) and unmet health-related resource needs. Care Coordinator support and may provide transition planning assistance to state, and community hospitals and residential facilities and track individuals discharged from facility settings to ensure they follow up with aftercare services and receive needed assistance to prevent further hospitalization. This is a mobile position with work done in a variety of locations, including members' home communities. The Care Coordinator also works with other Vaya staff, members, relatives, caregivers/ natural supports, providers, and community stakeholders. As further described below, essential job functions of the Care Coordinator include, but may not be limited to: Utilization of and proficiency with Vaya's Care Management software platform/ administrative health record (“AHR”) Outreach and engagement Compliance with HIPAA requirements, including Authorization for Release of Information (“ROI”) practices Performing NC Medicaid 1915i Assessment tool to gather information on the member's relevant diagnosis, activities of daily living, instrumental activities of daily living, social and work-related needs, cognitive and behavioral needs, and services the member is interested in receiving Adherence to Medication List and Continuity of Care processes Participation in interdisciplinary care team meetings, comprehensive care planning, and ongoing care management Transitional Care Management Diversion from institutional placement This position is required to meet NC Residency requirements as defined by the NC Department of Health and Human Services (“NCDHHS” or “Department”). ESSENTIAL JOB FUNCTIONS Assessment, Care Planning and Interdisciplinary Care Team: Ensures identification, assessment, and appropriate person-centered care planning for members. Meets with members to complete a standardized NC Medicaid 1915i Assessment Links members with appropriate and necessary formal/ informal services and supports across all health domains (i.e., medical, and behavioral health home) Supports the care team in development of a person-centered care plan (“Care Plan”) to help define what is important to members for their health and prioritize goals that help them live the life they want in the community of their choice. Ensure the Care Plan includes specific services, including 1915(i) services to address mental health, substance use or I/DD, medical and social needs as well as personal goals Ensure the Care Plan includes all elements required by NCDHHS Use information collected in the assessment process to learn about member's needs and assist in care planning Ensure members of the care team are involved in the assessment as indicated by the member/LRP and that other available clinical information is reviewed and incorporated into the assessment as necessary Work with members to identify barriers and help resolve dissatisfaction with services or community-based interventions Reviews clinical assessments conducted by providers and partners with licensed staff for clinical consultation as needed to ensure all areas of the member's needs are addressed. Help members refine and formulate treatment goals, identifying interventions, measurements, and barriers to the goals Ensures that member/legally responsible person (“LRP”) is/are informed of available services, referral processes (e.g., requirements for specific service), etc. Provides information to member/LRP regarding their choice of service providers, ensuring objectivity in the process Works in an integrated care team including, but not limited to, an RN (Registered Nurse) and pharmacist along with the member to address needs and goals in the most effective way ensuring that member/LRP have the opportunity to decide who they want involved Supports and may facilitate care team meetings where member Care Plan is discussed and reviewed Solicits input from the care team and monitors progress Ensures that the assessment, Care Plan, and other relevant information is provided to the care team Consults with care management licensed professionals, care management supervisors, and other colleagues as needed to support effective and appropriate member care/planning process Support Monitoring/Coordination, Documentation and Fiscal Accountability: Serves as a collaborative partner in identifying system barriers through work with community stakeholders. Works in partnership with other Vaya departments to identify and address gaps in services/ access to care within Vaya's catchment. Participates in cross-functional clinical and non-clinical meetings and other projects as needed/ requested to support the department and organization. Participates in routine multidisciplinary huddles including RN, Pharmacist, M.D. to present complex clinical case presentation and needs, providing support to other CMs (Care Manager) and receiving support and feedback regarding CM interventions for clients' medical, behavioral health, intellectual /developmental disability, medication, and other needs. Works with 1915 (i) Care Coordination manager in participating in high-risk multidisciplinary complex case staffing as needed to include Vaya CMO/ Deputy CMO, Utilization Management, Provider Network, and Care Management leadership to address barriers, identify need for specialized services to meet client needs within or outside the current behavioral health system. Ensure that services are monitored (including direct observation of service delivery) in all settings at required frequency and for compliance with standards Monitors provision of services to informally measure quality of care delivered by providers and identify potential non-compliance with standards. Ensures the health and safety of members receiving care management, recognize and report critical incidents, and escalate concerns about health and safety to care management leadership as needed. Supports problem-solving and goal-oriented partnership with member/LRP, providers, and other stakeholders. Promotes member satisfaction through ongoing communication and timely follow-up on any concerns/issues. Supports and assists members/families on services and resources by using educational opportunities to present information. Make announced/unannounced monitoring visits, including nights/weekends as applicable. Promote satisfaction through ongoing communication and timely follow-up on any concerns/issues Monitor services to ensure that they are delivered as outlined in individualized service plan and address any deviations in service Verifies member's continuing eligibility for Medicaid, and proactively responds to a member's planned movement outside Vaya's catchment area to ensure changes in their Medicaid county of eligibility are addressed prior to any loss of service. Alerts supervisor and other appropriate Vaya staff if there is a change in member Medicaid eligibility/status. Maintain electronic health record compliance/quality according to Vaya policy Proactively monitor own documentation to ensure that issues/errors are resolved as quickly as possible Ensure accurate/timely submission of Service Authorization Requests (SARS) for all Vaya funded services/supports Proactively monitors own documentation within the AHR to ensure completeness, accuracy and follow through on care management tasks. Works with 1915 (i) Care Coordination Manager to ensure all clinical and non-clinical documentation (e.g., goals, plans, progress notes, etc.) meet all applicable federal, state, and Vaya requirements, including requirements within Vaya's contracts with NCDHHS. Participates in all required Vaya/ Care Management trainings and maintains all required training proficiencies. Other duties as assigned. KNOWLEDGE, SKILLS, & ABILITIES Ability to express ideas clearly/concisely and communicate in a highly effective manner Ability to drive and sit for extended periods of time (including in rural areas) Effective interpersonal skills and ability to represent Vaya in a professional manner Ability to initiate and build relationships with people in an open, friendly, and accepting manner Attention to detail and satisfactory organizational skills Ability to make prompt independent decisions based upon relevant facts. A result and success-oriented mentality, conveying a sense of urgency and driving issues to closure Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change Thorough knowledge of standard office practices, procedures, equipment, and techniques and intermediate to advanced proficiency in Microsoft office products (Word, Excel, Power Point, Outlook, Teams, etc.), and Vaya systems, to include the care management platform, data analysis, and secondary research Understanding of the Diagnostic and Statistical Manual of Mental Disorders (current version) within their scope and have considerable knowledge of the MH/SU/IDD/TBI service array provided through the network of Vaya providers. Experience and knowledge of the NC Medicaid program, NC Medicaid Transformation, Tailored Plans, state-funded services, and accreditation requirements are preferred. Ability to complete and maintain all trainings and proficiencies required by Vaya, however delivered, including but not limited to the following: BH I/DD Tailored Plan eligibility and services Whole-person health and unmet resource needs (Adverse Childhood Experiences, Trauma, cultural humility) Community integration (Independent living skills; transition and diversion, supportive housing, employment, etc) Components of Health Home Care Management (Health Home overview, working in a multidisciplinary care team, etc) Health promotion (Common physical comorbidities, self-management, use of IT, care planning, ongoing coordination) Other care management skills (Transitional care management, motivational interviewing, Person-centered needs assessment and care planning, etc) Serving members with I/DD or TBI (Understanding various I/DD and TBI diagnoses, HCBS, Accessing assistive technologies, etc) Serving children (Child and family centered teams, understanding of the “System of Care” approach) Serving pregnant and postpartum women with Substance Use Disorder (SUD) or with SUD history Serving members with LTSS needs (Coordinating with supported employment resources) Job functions with higher consequences of error may be identified, and proficiency demonstrated and measured through job simulation exercises administered by the supervisor where a minimum threshold is required of the position. QUALIFICATIONS & EDUCATION REQUIREMENTS Bachelor's degree in a field related to health, psychology, sociology, social work, nursing or another relevant human services area is preferred. Required years of work experience (include any required experience in a specific industry or field of study): Serving members with BH conditions: Two (2) years of experience working directly with individuals with BH conditions Serving members or recipients with an I/DD or Traumatic Brain Injury (TBI) Two (2) years of experience working directly with individuals with I/DD or TBI Serving members with LTSS needs Minimum requirements defined above Two (2) years of prior Long-tern Services and Supports and/or Home Community Based Services coordination, care delivery monitoring and care management experience. This experience may be concurrent with the two years of experience working directly with individuals with BH conditions, an I/DD, or a TBI, described above OR a combination of education and experience as follows: A graduate of a college or university with a Bachelor's degree in a human services field and two years of full-time accumulated experience with population served OR A graduate of a college or university with a Bachelor's degree is in field other than Human Services and four years of full-time accumulated experience with population served OR A graduate of a college or university with a Bachelor's Degree in Nursing and licensed as RN, and four years of full-time accumulated experience with population served. Experience can be before or after obtaining RN licensure. OR Please note, if a graduate of a college or university with a Master's level degree in Human Services, although only one year is needed to reach QP status, the incumbent must still have at least two years of experience with the population served *Must meet the criteria of being a North Carolina Qualified Professional with the population served in 10A NCAC 27G .0104 Licensure/Certification Required: If Bachelor's degree in nursing and RN, incumbent must be licensed to practice in the State of North Carolina by the North Carolina Board of Nursing. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists, and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. Mental concentration is required in all aspects of work. Ability to drive and sit for extended periods of time (including in rural areas) RESIDENCY REQUIREMENT: The person in this position is required to reside in North Carolina or within 40 miles of the North Carolina border. SALARY: Depending on qualifications & experience of candidate. This position is non-exempt and is eligible for overtime compensation. DEADLINE FOR APPLICATION: Open Until Filled APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer.

The primary purpose of this position is to oversee the provision of Family Foster Care & Therapeutic Foster Care Level I & II services to consumers. The clinical supervision and training of Level I & II providers, monitoring for appropriate service delivery, ensuring outcome-based services, and monitoring for compliance with service requirements. This process is facilitated by using the System of Care approach for consumers up to age 21. Servicing care may combine the duties of the social worker or case coordination and licensing social worker. Responsibilities: Ensure Client Rights are being adhered to for all consumers. Abide by and implement all the policies, procedures, regulations, and standards that govern the agency. Represent CTS Inc. professionally in the community with all other agencies (i.e., schools, court system, mental health, department of social services, etc.) Responsible for attending to all the rules and regulations of the agency, state, and federal statues, and attending rules of quality improvement, medical records, finance, etc. of the agency (including delivery of service to consumers under best practice models). Monitor quality service delivery that is in-line with best practices for delivery of services to child populations while providing consumer choice. Provide case management to ensure proper assessments are conducted for each consumer and that the consumer is at the proper level of care due to assessments and behaviors, Monitor the mental and physical health needs of the clients and report any report any concerns to the supervisor. Assure all required Medicaid record rules and deadlines are met (i.e., application for services, service notes, service plans, consents, diagnostic assessments, discharge summaries and all items associated with continuity of care). Approve services and coordinate these approved services with all treatment team members (i.e., consumer, family, DSS, DJJ, school systems and other health care professionals). Conduct and attend child family teams. Cooperatively service, deliver, and develop individual goal plan and interventions. Assure that all service plan requirements are met. Complete and update PCPs as needed with a minimum of yearly updates. Complete SAR requests for level I & II therapeutic consumer authorizations by submitting through Alpha System), Maintain 100% Authorizations with no gaps in service for all Level I and II therapeutic Consumers. Provide 24-hour on-call support for crisis for case manager's case load, monitoring, and recruitment, participate in staffing both clinical and administrative and provide training to therapeutic families. Remain current on all required training (CPR, seizure management, first aid, NCI, best practices, medication administration, etc. as required by state rules). This position will be expected to meet with their direct supervisor at least one time a month for supervision. Responsible for the clinical supervision and credentialing of all foster parents. Provide 60 minutes of supervision that can be 60% face to face contact with 40% being telephone contact for and with specified children and families. If two consumers are in the foster home, 60 additional minutes per week is required. Supervision will be clinical and behavioral. Provide clinical treatment to families and children who are aggressive, emotionally disabled, and in need of therapeutic home setting. Assist with the licensing requirements of level II providers. Communication: Communicate pertinent Consumer, Resource Parent, and Stakeholder information to other employees/team members to ensure quality of care. Work with a team approach with other employees to ensure efficacy of care for ALL Consumers. Report critical concerns and problems to Supervisor promptly and actively seek Supervisor's input and assistance to resolve the concern. Follow chain of command when encountering problems or other areas of need and correct problems requested. Solicit and cooperate with the assistance of all support staff. Actively participate in an appropriate manner with the decision-making process as “pro-active” team member and cooperate with team's decision, whether programmatic or clinical. Provide coverage on-site or as assigned by the needs of the agency. Attending staff meetings, planned in-service training and any other regular or assigned meetings. Responsible for any equipment assigned to perform duties. Facilitate flow of information, particularly as it affects the delivery of services to consumers. Manage transportation, scheduling, staffing and service delivery concerns and cooperate with treatment team members in resolving concerns. Maintain the required level of car insurance. Abide by the MCO's and school districts memorandum of understanding. Perform other required job duties that the supervisor and/or director require to maintain continuity of care for consumers and profitability for the agency. Consumer Records: Within 48 hours of assignment of Consumer case, Qualified Professional is to contact all stakeholders and introduce self as the assigned contact person for Consumer. Within 7 days of receiving the chart, Qualified Professional is to perform a complete review of Consumer Record content, identify missing items, and request those items from appropriate. Perform Consumer Record audit each month. The Audit Tool will be submitted to the supervisor on the last Friday of each month with a summary of any missing documents and said efforts by Qualified Professional to obtain missing documents. Prepare appropriate documents for Relocation, Renewal, Discharge and Outcome Summaries as needed to maintain accurate Consumer Records and continuum of care. Participate in State/MCO audits, trainings, and Community Collaboratives as directed by Supervisor. Clinical Documentation: Review and co-sign all notes to ensure compliance as the required QP co-signatory. All Consumer Grid notes, Incident Reports, MARs, must be submitted by the Resource Parent, reviewed and approved within 24 business hours from service date by the Qualified Professional. Qualified Professional is responsible for encouraging Resource Parents to enter their notes in accordance with CTS Policy. Resource Family home supervision notes must be entered into the AYM On Target system by the Qualified Professional within business 24 hours of the date of home visit. Review daily progress notes and have corrections done within 3 days to ensure they meet NC Medicaid standards. Complete incident reporting procedures in a timely manner and as determined by MCO, state guidelines. Hours of Work: There is no “shift rotation” as such, however due to the specialized nature of position; it is expected, that the employee will work the hours needed for client services as determined by the supervisor, agency coordinator, treatment team, and CTS Inc. It is likely that this will occur somewhat regularly. Assignments can occur on weekends and after hours. Due to this after-hours work, weekend work can also be assigned as defined by the needs of the client population. Self-monitor the use of your own time and the time of co-workers if it affects this position in the areas of service delivery, work hours, schedule, breaks, lunches, etc. Report any needs in this area to the supervisor and/or “chain of command”. Shift variance to meet the needs of the clients. Respond to pages or after hour calls in accordance with procedures. Ability to provide twenty-four coverage and on-call support as scheduled/needed. Qualifications Qualifications and Education Requirements: Must be at least 18 years of age, be able to read, write and affect both written and verbal communication successfully. Understand and follow directions. Possess no substantiated findings of abuse or neglect listed on NC Health Care Registry, and no criminal convictions. Completion of a 4-year bachelor's degree in human service field and a minimum or 3 years' experience with population being served and one year of residential experience or demonstrates sound clinical knowledge of the service provision. Qualified Mental Professional status required. Maintain a Valid North Carolina Driver's License. Work requirements and Certification/Licenses Requirements: Must become NCI/ Alternative to restrictive interventions and MAPP certified or be scheduled to take GPS-MAPP training. Receive training in population served, and client's rights/confidentiality. Orientation to CTS Inc. Experience with HIPAA and System Of Care is required. The employee must become privileged/credentialed in delivery of services. CPR/First Aid, Medication Administration and Preventive Disease will be required. Demonstrate core skills and training to deliver services. Must have a car to deliver services and be able to be active and participate in consumer activities, i.e hiking, sporting, etc. Criminal records check, finger printing, and HCPR check is a prerequisite for employment consideration.