Ambulatory care coordinator jobs in Jersey City, NJ

Job Title : Care Coordinator - Managed Care Duration : 3 Months Education : High School diploma or equivalent (GED) Shift Details : 9:00 AM - 5:00 PM Specific Skills : Complete missing or conflicting information from member documentation. Handle incoming calls on the MLTC and MAP ACD phone lines and place outbound calls as necessary. Maintain and track member files and membership status. Serve as liaison and HHA/PCS/CDPAS vendors regarding member benefits. Enter prior approvals, authorizations, and services into system according to program benefits. Notify vendors of member service start dates. Track and monitor key information identified by team leads for quality purposes. Track member admissions to hospitals, nursing homes, ER visits, and unexpected outcomes. Monitor short-term absences of members from geographic areas. Report common trends identified during member contact. Notify Care Manager if a member cannot be reached. Perform additional tasks as assigned by the Team Lead or management team. General Description: The Care Management Associate provides coordinator support to members in the MLTC and MAP lines of business. The role includes managing in-bound member calls, processing requests received via fax, and supporting the coordination of member care in collaboration with other MLTC/MAP team members.

Job Title: Nurse Coordinator RN Department Name: Medical-Surgical Unit-III1West Status: Salaried Shift: Evening Pay Range: $100,672.00 - $128,877.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. RWJBarnabas Health is looking to add a RN Clinical Coordinator in Elizabeth, NJ, Job Overview: Trinitas Regional Medical Center, established in 2000 through the consolidation of Elizabeth General Medical Center and St. Elizabeth Hospital, operates as a Catholic teaching hospital under the oversight of the Sisters of Charity of St. Elizabeth. Situated in Elizabeth, NJ, the hospital serves a population exceeding 129,000, offering comprehensive healthcare across two campuses. With 554 beds, including facilities for long-term care and behavioral health, Trinitas annually treats nearly 20,000 inpatients, 70,000 emergency patients and accommodates over 450,000 outpatient visits. Committed to God's healing mission, Trinitas prioritizes excellent, compassionate care, particularly for the poor and vulnerable, exemplified by its status as a leading Charity Care provider in the state. Trinitas is recognized for excellence across 12 Centers of Excellence, ranging from cardiology to sleep medicine. Qualifications: Required: ASN or Nursing Diploma Strong communication and organizational skills Proficient computer skills 3-5 Med./Surg, Telemetry nursing experience Preferred: National nursing certifications in area of specialty Certifications and Licenses Required: BLS, ACLS, and PALS through American Heart Association upon hire Active New Jersey Registered Nurse License or active Compact Registered Nurse License with New Jersey endorsement Scheduling Requirements: Evening Shift, 3p-11:30p Full Time, 40 hours per week Monday - Friday, every other weekend and holiday rotation may be required based on unit staffing needs Essential Functions: Trinitas Regional Medical Center supports a 38 Bed Medical Surgical Unit with a broad range of patient care needs and often supports some higher-acuity patients. The Nurse Coordinator in compliance monitoring Collaborates with health access dept and other units regarding bed coordination Provides input regarding objective observations related to staff evaluations; actively works with preceptors and Nurse Manager regarding orientation process and mentoring of new staff. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon .and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer

The Clover Care Services organization delivers proactive support and care to our members through our clinical Clover Home Care teams, and quality improvement services to our aligned providers through our practice engagement team. Clover has built one of the most proactive, data-driven health care services platforms and is excited about how technology impacts our ability to bring transformative results to both patients and providers. As a In-Home Care Admin Coordinator, you will: Answer member calls, demonstrating our value of caring as you work to assist members and escalate appropriately based on protocols for emergent, urgent and non-urgent calls. Receive inbound warm transfers from other Clover teams. Confirm patient appointments for provider schedules. Outreach patients not recently seen to ensure continuous care. Prepare travel routes for clinicians based on daily scheduled visits. Communicate effectively with care team members via team huddles and EHR documentation. Navigate multiple computer platforms throughout the day. Ensure team escalations are addressed timely and accurately. Other administrative duties as assigned. You should get in touch if: You have high School Diploma and/or GED. You are bilingual in English/Spanish (strongly preferred). You have direct experience working in the healthcare setting, bonus points if in an ambulatory/outpatient practice. You have strong administrative and computer skills, especially Google Apps (Mail, Calendar, Sheets, etc). You have experience working with an EHR and/or Carelink. You have customer service experience answering a large volume of incoming calls. Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive hourly rate. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous time-off policy. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $45,000 to $55,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc.

Care Coordinator (LPN) Schedule: Full-Time Salary: $64,000 - $70,000 per year About Infinite Medical P.C. Infinite Medical P.C. is a nationwide network of advanced practice providers and specialty clinicians committed to delivering high-quality, proactive care directly to residents in skilled nursing and long-term care facilities. Our partnership with MedElite Healthcare Management Group empowers us to focus on what matters most: providing compassionate, personalized care that meets the unique needs of each resident. Together, we champion continuous innovation and collaboration in our shared mission to redefine senior care across the country. Job Summary We are seeking a dedicated Care Coordinator (LPN) to join our team. In this role, you will be responsible for reviewing patient charts and communicating with the Clinical department and providers about any irregularities as part of chronic care management. Responsibilities Provide assessment and care management services, including: Administration of validated rating scales. Initiation of behavioral health care planning concerning behavioral or psychiatric health problems. Revision and modification of care plans for patients not progressing or whose status changes. Brief psychosocial interventions as needed. Engage in ongoing collaboration with the billing practitioner. Maintain the registry/tracking sheets. Consult with the psychiatric consultant. Maintain a continuous relationship with patients. Foster collaborative, integrated relationships with the rest of the care team. Conduct interdisciplinary care plan meetings to review patient beneficiaries. Requirements LPN degree/ certificate required. Experience in long-term care preferred. Experience in behavioral health preferred. Benefits Health Dental Vision 401K Company-Sponsored Life Insurance Paid Time Off $1,000 Sign-on Bonus Why Work With Us? Make a meaningful impact on the lives of seniors Work in a collaborative, mission-driven environment Enjoy work-life balance Equal Opportunity Employer Infinite Medical P.C is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. Infinite Medical P.C is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. Ready to Make a Difference? Apply today and help us deliver compassionate, personalized care where it matters most.

Spear Physical and Occupational Therapy is seeking a qualified, passionate Care Coordinator to join the team at our Hoboken clinic in NJ. Care Coordinators are responsible for supporting patient care by making our patients feel welcomed and valued whilst also controlling the flow of the appointment. Care Coordinators are expected to respond to all phone calls and emails within 2 hours and always within 24hours. Care Coordinators will guide our patients through our out-of-network experience and greet all patients who enter the clinic with a smile. Care Coordinators are expected to execute 5-star customer service. Spear strives to foster a true community environment for both patients and team members; therefore, a collaborative spirit is valued to ensure everyone receives the care and support they need Qualifications Previous customer service experience. Someone who is hospitable, welcoming, and team-orientated. Strong communication skills and ability to multi-task. A strong attention to detail and willingness to grow. BA.BS degree preferred, not required. What We Offer We know that exceptional patient service can only be achieved when our team is well cared for. We strive to create an environment that bolsters career growth while providing the flexibility and time necessary to simply be a human being. Further benefits include: One Medical paid membership. Learn more at onemedical.com/business Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program. Medical, Dental, Vision Benefits, Commuter FSA Plan. 401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health Commuter FSA Plans - pretax savings plans for travel to & from work Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness. Company Events - Annual Summer Picnic and Holiday Awards Celebration Physical Requirements Manual dexterity to manipulate office equipment and make written notations. Ability to use computer keyboard 90% of each workday. Hearing acuity to communicate over the telephone. Visual acuity to read information on computer screen. The ability to sit, stand, walk for extended periods of time Occasionally lift 10 pounds floor to waist We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow. Further success factors may include: Passion for the field hospitality and customer service. Self-motivation and willingness to go above and beyond.Enjoyment of seeking out an opportunity to make an impact daily and connecting with people.A proactive, collaborative, team-oriented attitude because we don't work in silos. You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.A resonance with our SPEAR-IT values: Service Passion Empathy Accountability Respect Impact Teamwork ABOUT US:Spear Physical and Occupational Therapy is the nation's leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation's top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear's history of excellence at spearcenter.com.

Title: Health Home Plus Client Care Coordinator

Essen Health Care is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health' model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs. Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in New York City. Essen maintains a Clinical Information Services team that maintains our enterprise-wide electronic medical record system, data repository, clinical analytics and population health capabilities. Our Community Services teams creates and sustains relationship with community organizations and agencies and health plans. Essen is dedicated to ensuring the quality of care for all patients and has been designated ‘Level 3 Patient Centered Medical Home' by the National Committee for Quality Assurance. Essen has won awards for its patient care innovations and recently launched Intention Health Ventures to develop and commercialize our technology innovations. Job Summary The Care Coordinator Supervisor will be responsible for the supervision of Care Coordinators operations within the Health Home Servicing Children (HHSC) division. The HHSC Care Coordinator Supervisor monitors the departmental phone queue to ensure quality of calls between the care manager, members and providers. The HHSC Care Coordinator Supervisor conducts new hire training and continued training for all clinical staff. The HHSC Care Coordinator Supervisor participates and interacts with all staff in a supportive role as it relates to care management and coordination daily operations. The HHSC Care Coordinator Supervisor will enhance communication and processes within the clinical and non-clinical areas within and between other internal operating departments, to ensure that all member and employee needs are met. Responsibilities Provides guidance within the HHSC Department, particularly as it pertains to new processes and workflows which support program operations Promotes and facilitates a multidisciplinary approach, supporting HHSC coordinated care operations amongst disciplines. Oversee clinical program training/retraining and creation and updating of departmental training tools/workflows and resources Adhere to clinical standards of care through collaboration with providers in order to ensure appropriate outcomes. Practice and adhere to departmental and state guidelines in order to protect self, members, and organization. Supervising Crisis Calls and escalating when necessary. Maintains a tracking tool which logs unacceptable inconsistencies and errors observed during quality reviews of recorded calls via the queue and care management documentation, care planning, follow up and interventions Performs quarterly audits of Staff's chart documentation Works collaboratively with HHSC management team to ensure program goals, projects and initiatives are implemented and meet departmental workflows and policy standards Supports Care Management staff as needed when management is in meetings and/or working on other program initiatives Follows best practice and clinical standards and adheres to departmental and State guidelines. Performs all other duties or actions as required Qualifications Bachelor's degree in human services field (i.e., counseling, education, nursing, psychology, social work, etc.) MSW/MA/MS Master's Degree, preferred. LMSW, LCSW, LMHC, LMFT, RN preferred. Two years' experience working with Behavioral Health and/or Substance abuse required. Prior supervisory experience required. At least 3 years previous managed care experience. Ideally 2 years specific to Behavioral Health/Children Social Services. Knowledge of the Collaborative Care Model. Experience with chronic condition management, particularly Diabetes, HIV, Heart Disease Experience user/reviewer of the HCS/MAPP systems for Health Home member status preferred Excellent written and oral communication skills required Ability to multi-task well while maintaining a positive “can do” attitude Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Brooklyn, NY $50K-$60K • Full-Time, Onsite A growing home care agency is seeking a motivated and service-oriented Home Care Coordinator to support staffing and scheduling needs for clients. This role ensures seamless communication between caregivers, clients, and internal teams, helping deliver high-quality care on time and with compassion. Training is fully provided-no prior experience needed. The Ideal Candidate Fluent in English and Chinese (Mandarin or Cantonese) Warm, patient, and passionate about helping others Strong communicator with excellent follow-through Quick learner with a proactive, can-do attitude Team player who thrives in a fast-paced environment Organized, reliable, and detail-oriented Key Responsibilities Coordinate caregiver schedules to meet client needs Communicate with caregivers and clients to confirm shifts and availability Maintain accurate records in the scheduling system Support onboarding, documentation, and compliance tasks Provide excellent customer service to clients and families Qualifications & Must-Haves Fluency in English and Chinese (Mandarin or Cantonese) Strong communication and organizational skills Positive attitude, professionalism, and willingness to learn Ability to multitask in a fast-moving environment No previous experience is required-training will be provided Apply Now: email resume to: **********************

Job Description Schedule: Full-time | 4 days/week + 2 Saturdays/month At Tend, our Care Coordinators are at the heart of everything we do. You're the first smile our members see when they walk through the door, and the steady hand that guides them through every step of their visit - from check-in to treatment to payment and follow-up. This is a dynamic, people-first role that blends hospitality, clinical coordination, and financial guidance. You'll partner with our dental team to deliver personalized, seamless experiences and help our patients feel confident in their care. Whether you're presenting a treatment plan or answering a coverage question, you're there to make it all feel clear, approachable, and easy. If you're passionate about service, love building trust, and thrive in fast-paced environments where every detail matters - this role is for you. What You'll Do: Be the warm and welcoming face of the studio from the moment a patient arrives Own the full check-in and check-out process with professionalism and kindness Partner with the Studio Manager to support daily operations - from opening/closing duties to schedule coordination Present treatment plans with clarity and confidence, ensuring patients understand their options and feel empowered to move forward Guide financial conversations - from insurance breakdowns to patient responsibility and payment solutions Use sound judgment and Tend tools to resolve patient concerns in real time Collaborate with dentists, hygienists, and clinical support teams to deliver a cohesive experience Participate in daily huddles to align on same-day treatments, scheduling needs, and member satisfaction goals Keep patient information organized and updated, helping the team stay one step ahead Coordinate referrals and follow-ups with other Tend studios or specialists Maintain a tidy, safe, and compliant studio environment Support studio goals by preparing for upcoming schedules and case completions Respond to inquiries with accuracy and warmth - no matter how big or small the question Contribute to a team culture that's positive, respectful, and always patient-first What You Have: 1-2 years of experience in healthcare (dental experience strongly preferred) Comfortable discussing procedures, timelines, and insurance coverage with patients Confident in presenting treatment plans and securing case acceptance Experience with Dentrix or similar dental software is a plus Knowledge of insurance claims, benefits coordination, and billing practices Highly organized, detail-oriented, and polished in presentation A calm, clear communicator - both written and verbal Team-oriented, adaptable, and thrives in a fast-paced environment Self-starter with a strong sense of ownership and follow-through Passion for delivering thoughtful, human-centered service What We Offer: Compensation: Competitive pay and opportunity to grow Health Benefits: Medical, dental, vision, and telemedicine options - with Tend covering a significant portion of premiums Wellness Perks: Free dental care for you and discounted care for family; cosmetic and orthodontic discounts included Financial Benefits: 401(k) with company match, HSA/FSA options Paid Time Off: Generous PTO that grows with your tenure + paid holidays Extra Coverage: Company-paid life and disability insurance, with voluntary add-ons like accident and critical illness protection Resources: Access to our Employee Assistance Program and additional discounts Join us in creating a modern dental experience where people look forward to going to the dentist - and where you'll feel proud of the work you do every day. Pay Range$24-$28 USD The Tend Difference The highest standard of care, anywhere. At Tend, you'll work alongside esteemed clinical leaders and experience-obsessed colleagues to deliver care that's not only top-tier - it's unforgettable. With access to advanced technology and thoughtfully designed studios, you'll help create dental experiences that patients actually look forward to. Our hospitality-driven approach makes every visit feel personal, warm, and empowering. A top-tier clinical team who puts patients first. We value science over sales and lead with empathy, transparency, and integrity. There are no production quotas here - just a shared commitment to doing what's right for our patients. We foster a collaborative, inclusive culture where team members go the extra mile for each other and for every patient who walks through our doors. Innovate Dentistry. Tend to Others. Grow Together. Tend is redefining what it means to grow a career in dentistry. We offer a modern, patient-first environment backed by cutting-edge tools and systems, industry-leading compensation and benefits, and robust opportunities for continuing education and professional development. Whether you're clinical or corporate, you'll be part of something meaningful - and surrounded by people who care. Tend is an Equal Opportunity Employer. We're committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal and Compliance Notice: Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements. Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.

Ohel is seeking a Care Coordinator to manage the care of adults enrolled in Ohel's Health Home program. The Care Coordinator will assess the adult's physical, mental health and social services needs and will be responsible for developing an integrated plan of care, working collaboratively with medical, behavioral, educational and social service providers. The Care Coordinator will also provide care coordination and health promotion, transitional care and follow up, individual and family support, referrals to community and social support services as well as the use of health information technology to link services. Position requires a Bachelor's degree preferably in the Human Services field. Experience working with individuals who have behavioral health needs such as a serious emotional disturbance, mental health challenge, intellectual disabilities, or substance use disorder is preferred. This full time position is based in Brooklyn with home and hospital visits as needed. Salary: Bachelors Level $50,000 Masters Level $55,000

At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary The Health Home Plus Care Coordinator (Hybrid) is responsible for Health Home Plus qualified individuals in the following categories: Serious Mental Illness (SMI), HIV/AIDS, Homelessness, and High inpatients ED utilization. The Care Coordinator will also responsible for case retention activities and maintain a caseload at 20 HH+ members or as determined by DOH. Adjustments to case load will be made according to DOH recommendations. Provide follow-up services according to the standards or care and tracking for their caseload. Responsibilities Maintain full responsibility for caseload including Assessments, Care Plans, HML's, timely documentation; Conduct home visits and fieldwork on an ongoing basis and in accordance with the DOH guidance on minimum standards for Health Home Plus; Conduct case conference to review POC with members, HCBS providers and supporting team. Obtain necessary records from all primary agencies that are involved with the clients. · Ensure follow-up by monitoring the quality of services, verifying and ensuring client participation; Provide education and supportive counseling to ensure that clients understand and follow up with services to which they are referred. · Ensure that ALL required services are delivered for each member monthly. Services should be prioritized and specific to members' needs and not prescriptive. · Ensure that documentation is completed in a timely manner including progress notes written and document the billable and non-billable services within 24 hours. Be specific and include comprehensive notes for every service provided. · Participate in the agency quality improvement and professional development programs, attending internal and external training courses and committees. · Attend weekly care management meetings facilitated by the Care Coordinator supervisor. Work with your supervisor to ensure that your caseload is covered when you are out of the office. · Available for evening and weekend telephone crisis intervention and coverage for other staff as needed. · If bilingual, translate for non-English speaking clients. Additional duties as assigned. Qualifications Master's Degree in health or human services related field and 1 year of experience in behavioral health setting OR · Bachelor's Degree in health or human services related field and 2 years of experience in behavioral health setting; Or a wavier provided through DOH. · Experience working with HIV/AIDS; mental illness; or those returning to independent living from institutional care; Interest in chronic illnesses, substance abuse and homelessness. · Awareness of and sensitivity to cultural and socioeconomic characteristics of populations served. · Ability to work collaboratively with other professionals. · Excellent writing and oral communication skills. Good management and organizational skills. · Basic computer skills required. · Able to work onsite, Monday through Friday during normal business hours, or as needed to carry out the job responsibilities. $25.00-$27.00 an hour Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES Outreach Determine member eligibility through ePaces or Medicaid Analytics Performance Portal. Actively outreach eligible members through phone, zoom, or in person meetings. Give educational presentations to a variety of Fountain House internal programs on care management services. Enroll 5 members per month until capacity of 50 members (HARP and non-HARP) is reached. (*subject to change) Actively engage caseload in service provision in accordance with care plans. Enrollment, Health Information Technology, and Documentation Maintain documentation for enrollment including the DOH 5055, PSYCKES, Healthix, and withdrawal of consent. Enroll member into Relevant (Electronic Health Record, EHR) Maintain and update demographics in the electronic health records for each individual served quarterly including upload of eligibility verification Document each and every service provided in progress notes entered no later than 48 hours after the encounter Conduct State regulated Eligibility Assessments for HARP members in UAS-NY (New York State platform) and complete the Plan of Care for HCBS/CORES referrals within 60 days of enrollment and annually thereafter Conduct initial and subsequent periodic needs assessments for care plans at initial enrollment meeting and every 6 months Conduct comprehensive assessments within 60 days and annually thereafter Complete extensive trainings for, including but not limited to, Relevant EHR, PSYCKES, Medicaid Redesign, HCBS, CORES, Housing, Benefits, MAPP, UAS-NY, and weekly Health Home value add webinars Member Supports Use resources or insurance databases to connect members to quality medical and behavioral health providers and specialists Connect members to supports for education, employment, legal, food insecurities, and other community supports Apply for and/or maintain benefits such as Medicaid, Food Stamps (SNAP), Social Security, and Social Security Disability Secure safe and affordable housing for low income, mental health (HRA 2010e, SPOA), and/or lottery apartments. Complete applications for one shot deals to ensure housing stability when appropriate Conduct case conferences with member, their service providers, and any consented supports Accompany and support members to and during appointments when follow-up and advocacy is necessary for success Assist with transitional care during and after hospitalizations, including but not limited to responding to hospitalization alerts within 48 hours, case conference with hospital and service providers, escort to and from the hospital and follow up appointments, increased reach out and service provision after hospitalization, alert services providers to hospitalization, assist in helping transition back to prior level of care Assess safety and conduct safety planning as needed Assist members in improving activities of daily living and goal setting, such as budgeting, hygiene, medication compliance, nutrition support Assist members in accessing transportation, including obtaining half-fare cards, applying for Medicaid transportation (MAS) and ACCESS-A-RIDE Improve health literacy and provide psychoeducation for health conditions Assist members in reading and understanding health care materials Connect individuals to long term care services, such as managed long term care plans and home health aide services Assist members in managing chronic health conditions Collaborate with support team including consented family members Operate using social practice and relationship building within the care management model REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Excellent verbal and written communication skills, including ability to effectively communicate with internal and external care teams Excellent interpersonal skills and the ability to engage members effectively Excellent computer proficiency (MS Office - Word, Excel, and Outlook) Must be able to work under pressure and meet strict deadlines, while maintaining a positive attitude and providing high quality services Ability to work independently and to conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices REQUIRED AND PREFERRED EDUCATION, EXPERIENCE, AND CREDENTIALS Bachelor's Degree required. Bilingual, Spanish speaking is a plus. 3 years of experience in the mental health field or Health Home Care Management preferred Community Health Work certification preferred Physical Requirements To perform this job successfully, an individual must be able to perform each essential duty and meet all physical requirements satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description 30.58

The Care Coordinator will act as an integral part of the Patient Care team. Their main responsibilities are to provide excellent customer service and ensure the accuracy of medical records. Care Coordinators should demonstrate behaviors that reflect a Culture of Service and be able to maintain composure and pleasantries while working in a fast-paced environment. Coordinator Responsibilities: • Answer phones in a professional and courteous manner • Process telephone and electronic orders/inquiries and requests as needed; refer were applicable • Verify Patient Demographics including insurance, social security numbers, DOB etc. • Requesting and obtaining proper medical documentation/notes where applicable • Communicate/fax/upload medical reports as needed • Process or refer facility requests to applicable department • Perform support tasks requested by Logistics Coordinator/Dispatcher • Additional duties as delegated by management • Conforms to all applicable HIPAA compliance and safety guidelines

Job Description Coordination of all cases includes the following: · Attendance · Prebilling · Entering timesheets and requesting initial while doing attendance. · Informing the clinical department of all complaints and incidents documenting in the HHAexchange system as necessary · Receptionist duties Responsibilities: Staff and coordinate coverage for all open-home care cases as needed. Conduct attendance calls to caregivers and patients during scheduled hours. Link all calls during that time Handle high call volumes efficiently and with professionalism. Communicate with office staff and caregivers to ensure proper coverage and timely follow-ups. Provide excellent customer service and maintain accurate documentation. Communicates patient schedules to field staff and job duties for assigned shift(s). Documents all actions accurately and appropriately in the scheduling system. Works with office leadership on any outstanding patients' needs. Escalation as needed. Documents all information and worked time on the on-call log. Performs other duties as assigned Knowledge, Skills, and Abilities: Excellent written, verbal, and interpersonal communication skills. Strong computer/data entry and software skills. Experience working with scheduling-related software. Basic understanding of medical terminology. Ability to work independently

Eminence Home Care is looking for a dedicated Scheduling Coordinator to join our dynamic team. In this role, you will be responsible for managing the schedules of our caregivers and ensuring our clients receive timely and appropriate care. Your exceptional organizational and communication skills will contribute to the overall efficiency of our home care services. Salary: $20-$21/hour Location: 7 Glenwood Ave, Suite 412, East Orange, NJ 07017 Responsibilities Organize and coordinate the scheduling of caregiver assignments and client requests. Act as the primary point of contact for caregivers regarding scheduling needs. Ensure timely coverage of all client visits by optimizing caregiver schedules. Address any scheduling conflicts or changes promptly and professionally. Maintain accurate records of appointments and changes within scheduling software. Collaborate with management to improve scheduling processes and enhance service delivery. Provide excellent customer service to clients and caregivers alike, fostering strong relationships. Requirements Experience in scheduling or administrative roles, ideally within a healthcare or home care environment. Bilingual: Spanish/English preferred. Strong computer skills, particularly with scheduling software and Microsoft Office Suite. Outstanding communication and interpersonal abilities. High degree of organization and time management skills. Ability to respond to urgent situations with professionalism and efficiency. Compassionate approach to caregiving and client interactions. Team-oriented mindset with the ability to work independently. High school diploma or equivalent; relevant certification is a plus. Benefits Health, Vision, Dental Benefits CVS Virtual Care: Accessible Care, when and where people need it , includes Mental Health Counseling Teladoc- 24/7 Doctor Support (phone or video) Voluntary Life Inurance Critical Illness, Group Hospital Indemnity, Accident Insurance LegalShield IDShield Pet Insurance Flexible Spending Account/Health Savings Account Commuter Benefits Employee Assistance Program/Health Concierge Services About Us: Our mission is to provide and restore client dignity and independence in their homes through individualized care plans in an effort to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities. Eminence Home Care, an affiliate of Ultimate Care, is a licensed home care provider located in Connecticut, Maryland, New Hampshire, New Jersey & Pennsylvania. We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services. Why Work for Us? At Eminence Home Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement! At Eminence Home Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles! Eminence Home Care is an equal opportunity employer committed to non-discrimination in hiring, valuing qualifications over factors such as race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, and sexual orientation. Eminence Home Care is dedicated to providing reasonable accommodations for individuals with disabilities and disabled veterans to foster an inclusive and accessible work environment. If you require accommodation, please inform us Eminence Home Care does not accept resumes from unsolicited search firms nor recruiters.

🌟 Now Hiring: Health Home Care Manager Connecting People to Care. Empowering Health. Changing Lives. 💼 Job Type: Full-Time 🎓 Bachelor's Degree Required 💰 Starting Salary: $45,000/year At the heart of quality care is connection-and at New Horizon Counseling Center, that's exactly what we do. We're on a mission to ensure that individuals facing serious health challenges are never navigating the system alone. We are seeking aHealth Home Care Manager who is passionate about removing barriers, closing care gaps, and uplifting the most vulnerable members of our community. 🩺 What You'll Do: As a Health Home Care Manager, you'll be a vital link between clients and the care they need to thrive. Your responsibilities will include: Transitional Care: Support clients as they move from hospital or rehab settings back into the community-ensuring continuity, safety, and support every step of the way. Care Plan Development and Implementation: Conduct initial and ongoing assessments of clients to document strengths, needs, goals and resources. Connectivity to Care: Schedule and coordinate timely follow-up with primary care and behavioral health providers. Addressing Gaps in Care: Identify missed appointments, medication lapses, or unaddressed needs-and take proactive steps to close the loop. Social Determinants of Health: Connect clients with resources such as housing, food security, transportation, and income/benefits support (SSI/SSD, SNAP, HEAP, etc). Collaborative Care: Work with a network of providers and support agencies to build individualized, person-centered care plans that truly make a difference. Engagement: Provide face to face outreach, engagement, and service planning in the field Documentation: Maintain documents, records, and other related reports in an organized, timely and accurate manner as per policy and procedure. ✅ What We're Looking For: Bachelor's Degree required (Social Work, Human Services, Psychology, Public Health, or a related field) Bilingual preferred (but not required-we welcome all qualified, compassionate applicants) One (1) year of related human services experience required in providing direct services to clients diagnosed with severe mental illness, HIV/AIDS or other disabilities, in order to link them to a broad range of services essential to successfully living in the community. You must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicle to many locations using various modes of reliable and safe transportation Strong communication, organizational, and advocacy skills A deep sense of purpose and a commitment to serving vulnerable communities 🌱 Why Join Us? Mission-Driven Work: Every day, you'll play a key role in helping people overcome real obstacles and access life-changing care. Supportive Environment: Be part of a collaborative team that believes in mentorship, personal growth, and professional development. Community Impact: Your work will help reduce ER visits, improve health outcomes, and give people the tools to live healthier, more stable lives.

Job Description Bilingual Home Care Coordinator (English/Chinese) Brooklyn, NY $50K-$60K • Full-Time, Onsite A growing home care agency is seeking a motivated and service-oriented Home Care Coordinator to support staffing and scheduling needs for clients. This role ensures seamless communication between caregivers, clients, and internal teams, helping deliver high-quality care on time and with compassion. Training is fully provided-no prior experience needed. The Ideal Candidate Fluent in English and Chinese (Mandarin or Cantonese) Warm, patient, and passionate about helping others Strong communicator with excellent follow-through Quick learner with a proactive, can-do attitude Team player who thrives in a fast-paced environment Organized, reliable, and detail-oriented Key Responsibilities Coordinate caregiver schedules to meet client needs Communicate with caregivers and clients to confirm shifts and availability Maintain accurate records in the scheduling system Support onboarding, documentation, and compliance tasks Provide excellent customer service to clients and families Qualifications & Must-Haves Fluency in English and Chinese (Mandarin or Cantonese) Strong communication and organizational skills Positive attitude, professionalism, and willingness to learn Ability to multitask in a fast-moving environment No previous experience is required-training will be provided Apply Now: email resume to: **********************

At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today! Job Summary Job Summary: The Care Coordinator is responsible to assist with patient needs. Assist with managing care and addressing social determinants of health for Medicaid recipients with chronic health conditions. Responsibilities Build and maintain relationship with patients Conduct face to face assessments for all patients to assess their medical and social needs Create a care plan in adherence with providers and caregivers Provide community resources to patients to ensure health and well being Promote timely access to appropriate care Increase utilization of preventative care Schedule appointments and transportation Serve as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s) and community resources Facilitate patient access to appropriate medical and specialty providers Educate and refer patient to community resources Keep detailed up to date documentation Qualifications 2-years' experience in social services Associates degree required Bi-lingual Spanish strongly preferred $20.00-$24.00 an hour Equal Opportunity Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Eminence Home Care is looking for a dedicated Scheduling Coordinator to join our dynamic team. In this role, you will be responsible for managing the schedules of our caregivers and ensuring our clients receive timely and appropriate care. Your exceptional organizational and communication skills will contribute to the overall efficiency of our home care services. Salary: $20-$21/hour Location: 7 Glenwood Ave, Suite 412, East Orange, NJ 07017 Responsibilities Organize and coordinate the scheduling of caregiver assignments and client requests. Act as the primary point of contact for caregivers regarding scheduling needs. Ensure timely coverage of all client visits by optimizing caregiver schedules. Address any scheduling conflicts or changes promptly and professionally. Maintain accurate records of appointments and changes within scheduling software. Collaborate with management to improve scheduling processes and enhance service delivery. Provide excellent customer service to clients and caregivers alike, fostering strong relationships. Requirements Experience in scheduling or administrative roles, ideally within a healthcare or home care environment. Bilingual: Spanish/English preferred. Strong computer skills, particularly with scheduling software and Microsoft Office Suite. Outstanding communication and interpersonal abilities. High degree of organization and time management skills. Ability to respond to urgent situations with professionalism and efficiency. Compassionate approach to caregiving and client interactions. Team-oriented mindset with the ability to work independently. High school diploma or equivalent; relevant certification is a plus. Benefits Health, Vision, Dental Benefits CVS Virtual Care: Accessible Care, when and where people need it , includes Mental Health Counseling Teladoc- 24/7 Doctor Support (phone or video) Voluntary Life Inurance Critical Illness, Group Hospital Indemnity, Accident Insurance LegalShield IDShield Pet Insurance Flexible Spending Account/Health Savings Account Commuter Benefits Employee Assistance Program/Health Concierge Services About Us: Our mission is to provide and restore client dignity and independence in their homes through individualized care plans in an effort to reduce caregiver role and stress on family members while avoiding nursing homes and assisted living facilities. Eminence Home Care, an affiliate of Ultimate Care, is a licensed home care provider located in Connecticut, Maryland, New Hampshire, New Jersey & Pennsylvania. We offer comprehensive home care services where we lead with our hearts to offer top quality and empathetic home care services. Why Work for Us? At Eminence Home Care, we are dedicated to fostering a people-centric culture that is pivotal for success in the contemporary home care landscape. Our unwavering commitment begins with inspiring and empowering our employees to unleash their full potential. We actively pursue avenues to cultivate a dynamic learning environment, allowing our team members to explore and nurture their passions and talents. Our goal is to facilitate holistic growth, both personally and professionally, whether within the office or beyond. Join us on this journey of empowerment and achievement! At Eminence Home Care and our affiliates, we're committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about the role but don't meet every qualification in the job description, we encourage you to apply. You could be the ideal candidate for this or other roles! Eminence Home Care is an equal opportunity employer committed to non-discrimination in hiring, valuing qualifications over factors such as race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, and sexual orientation. Eminence Home Care is dedicated to providing reasonable accommodations for individuals with disabilities and disabled veterans to foster an inclusive and accessible work environment. If you require accommodation, please inform us Eminence Home Care does not accept resumes from unsolicited search firms nor recruiters.