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Become An Ambulatory Care Coordinator

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Working As An Ambulatory Care Coordinator

  • Updating and Using Relevant Knowledge
  • Interacting With Computers
  • Getting Information
  • Processing Information
  • Documenting/Recording Information
  • Deal with People

  • Unpleasant/Angry People

  • Repetitive

  • Stressful

  • Make Decisions

  • $121,500

    Average Salary

What Does An Ambulatory Care Coordinator Do At Kaiser Permanente

* Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
* Conducts patient medication history inquiries upon referral from physicians and other medical personnel.
* Given a diagnosis, synthesize a treatment plan, which may include drug therapy and lifestyle modifications, and transition within the continuum of care settings.
* Identifies, resolves, and prevents potential and actual medication-related problems including: untreated indications, improper drug selection, subtherapeutic dosage, overdose, failure to receive medication, adverse drug reactions, drug interactions, and medication without indication.
* Under protocol, initiates, adjusts, monitors, and recommends changes in drug therapy based on information obtained through patient interviews, objective monitoring parameters, review of drug profiles and the patient medical record.
* Coordinates and interprets laboratory monitoring of drug therapy, including serum drug levels, electrolytes, and other approved drug-related laboratory testing.
* Provides patient monitoring for the purpose of evaluating and optimizing patient outcomes, drug utilization and patient compliance, detecting and/or minimizing ADR's, eliminating unnecessary drug use and duplication.
* Provides patient education related to the individual's disease state, including predictable actions, side effects, reasons for proper compliance, and any special instruction.
* Assure ongoing performance improvement of the pharmaceutical care services provided.
* Provides education to providers and staff via presentations, newsletters, formal utilization reviews, and one-on-one interactions

What Does An Ambulatory Care Coordinator Do At Veterans Affairs, Veterans Health Administration

* The Chief Nurse, Ambulatory Care exhibits leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross service and/or discipline lines and influence organizational mission and health care.
* In addition, the Chief Nurse, Ambulatory Care makes significant and sustained contributions to the nursing profession that may include publication, membership on task forces, intramural and extramural committees, consulting, or use of creative approaches to enhance quality of patient care and productivity of providers.
* The incumbent's nursing practice encompasses developing and implementing programs to improve the quality, effectiveness, and efficiency of patient care.
* Activities include, but are not limited, to the following:
* Programmatic oversight for ambulatory care clinics to include CBOCs, telehealth services, TIDES, and HPDP.
* Establishment of effective relationships within service and other hospital services.
* Establishment of collegial relationships with other leaders in the large health care community.
* Acceptance of expanded and continuing responsibility/accountability for planning, implementing and controlling integrated programs.
* Making decisions, forecasting requirements necessary for long range planning and model development for effective delivery of health care services.
* Facilitating through collaboration the delivery of patient care and assuring the implementation and maintenance of standards for professional practice within the scope of the position

What Does An Ambulatory Care Coordinator Do At Duke University

* 1. Plan, provide and document professional nursing care utilizing the nursing process, in accordance with physician orders and established policies and procedures, under the supervision of the nurse manager and assigned providers
* Collect and analyze patient data, make recommendations for nursing care plans, evaluate nursing care provided, document and communicate appropriately nursing actions taken and patient responses
* Medication refill and Prior authorization management.
* Patient scheduling
* Assist other triage nurses in the delivery of patient care
* Participate in entity level performance improvement activities
* Maintain clinical environment to meet JCAHO and OSHA regulations
* Delegate tasks and supervise the activities of other licensed and unlicensed care providers
* Other duties as delegated by nurse manager, provider, or health center administrator.

What Does An Ambulatory Care Coordinator Do At Washington University of St. Louis

* Overall description of roles
* Lead position
* Ability to float to cover subspecialties in different office settings, as needed.
* Able to function well with minimal guidance in a variety of situations.
* May be asked to lead or participate in special projects to improve processes affecting patient care and/or the work environment.
* Supervisory role
* Supervises the work of Medical Assistants I and II in a patient care setting.
* Ensures appropriate competencies are maintained by Medical Assistants.
* May perform performance appraisals for direct reports.
* May set work and coverage schedules for direct reports.
* High level support
* Performs functions to support a physician practice both in clinical and office settings.
* Duties may include patient appointment scheduling, pre-arrival work such as insurance eligibility, pre-certifications, prior authorizations, answering patient sick calls, checking in patients, collecting required data and entering it into the EMR, placing patients in rooms, non­ narcotic prescription renewals, etc.
* Patient Care Duties.
* May perform both direct patient care and duties that support patient care.
* Examples are:
* Direct patient care -vital signs, EKGs, phlebotomy, injections, placing patients in exam rooms, assisting with procedures and/or treatments, cleaning and stocking exam rooms.
* Supporting patient care -obtaining charts, scheduling tests and/or appointments, obtaining pre-certifications or prior authorizations.
* May assist with patient medication management.
* Examples are:
* Completing prescription renewals and authorizations of non­ narcotic medications per standing orders and department guidelines.
* Administering non-narcotic medications under the order of physicians or other advanced practice providers such as Nurse Practitioners or Physician Assistants such as intramuscular, subcutaneous or intradermal injections.
* Communication and Documentation
* May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Assistants.
* May route phone messages, patient questions, and telephone communications to appropriate personnel.
* May assist with care coordination by doing tasks outlined under the department guidelines such as calling patients with test results, scheduling appointments, assisting physician with return calls; scheduling surgeries, diagnostic procedures, and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
* Completes necessary paperwork and documentation in a timely manner.
* Answers questions from patient/family regarding treatments, diagnosis, and procedures using department standard operating procedures.
* If order entry in the electronic medical record is part of the job function, completes requisitions/orders per Washington University guidelines.
* Equipment and Supplies
* Monitors supply inventory, ensuring adequate supplies, equipment, or garments are available and that they comply with regulations.
* Cleans and stocks exam rooms and sterilizes instruments.
* Other Functions
* Maintains required HIPAA compliance, skills/competencies and Participates in in-services, staff programs, continuing education, and cross­ training programs according to established standards and Washington University policies.
* Complies with OSHA, state and federal regulatory sources/standards.
* Participates in quality improvement activities to ensure appropriate clinical outcomes and offers recommendations for improved, more efficient care and service.
* Performs other duties as assigned.
* Required Qualifications
* High school diploma or GED; a Registered or Certified Medical Assistant with a minimum of 3 years of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers); substitutions include:
* Medical Assistant certification/registration eligible with successful completion of certification exam within 6 months of hire date or within a shorter time frame if noted by hiring manager.
* Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of 1 year of relevant experience.
* Basic Life Support certification.
* Preferred Qualifications
* One year or more of supervisory or team leader experience
* years or more of Medical Assistant experience
* Graduate of an accredited Medical Assistant program is highly preferred
* Electronic medical record experience
* Demonstrates effective interactive communication skills with ability to work with physicians, patients, families, significant others, and support staff
* Must have effective interpersonal, organizational, and telephone skills, working knowledge of anatomy and physiology, fundamentals of medical terminology, and demonstrated knowledge/experience working with electronic medical records.
* Salary Range
* The hiring range for this position is $15
* per hour.
* Pre
* Employment Screening
* Offers made for this position are contingent upon the successful completion of all required pre-employment screens, including a criminal background check, hair sample drug screen, and verification of required professional licenses, registrations, or certifications.
* Benefits
* This position is eligible for part-time benefits.
* Please visit our website at hr.wustl.edu to view a summary of benefits.
* EOE Statement
* Washington University is an Equal Opportunity Employer.
* All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
* Job Title:
* Registered Medical Assistant III (Part Time)
* Pediatrics Ambulatory Care
* Job ID:
* Location:
* Medical School
* Full/Part Time:
* Part
* Time
* Regular/Temporary

What Does An Ambulatory Care Coordinator Do At Northwell Health

* Greets and directs visitors to appropriate locations while maintaining patient confidentiality.
* Interviews patient or representative to obtain required demographic and insurance coverage data.
* Instructs patient/guardian of documentation required for visit.
* Secures patient/guardian signatures on required forms as per department policies and procedures.
* Ensures all information is complete and accurate.
* Enters information obtained into department computer system.
* Acknowledges patient visit in computer to close out encounter.
* Verifies insurance coverage by telephone and/or electronically.
* Adheres to National Patient Safety Goals by identifying every patient by full name and date of birth.
* Makes patient appointments in accordance with criteria established by individual providers.
* Requests related patient test results from appropriate locations, as requested.
* Contacts patients to cancel and reschedule appointments, as required.
* Performs appointment follow-up and reschedules patients, as required.
* Documents activity in on patient’s medical record.
* Creates or obtains medical records for scheduled patient appointments.
* Prepares medical records by reviewing for demographic sheets, consents, test results, consult reports and inserting progress notes, etc.
* Identifies missing information and notifies attending physician if unable to obtain.
* Screens and transfers telephone calls, answers questions, records and relays messages appropriately.
* Validates visitor parking and issues Metro cards, as required.
* Gathers patient medical records for peer review or other quality control projects, as required.
* Obtains patient medical records from storage location medical records, as required.
* Reports complaints, hazardous conditions and equipment malfunction to appropriate personnel in accordance with policies and procedures.
* Compiles and calculates various statistics and quality control information, as required.
* Performs related clerical duties such as filing, photocopying, etc.
* Performs related duties, as required

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How To Become An Ambulatory Care Coordinator

Pharmacists must have a Doctor of Pharmacy (Pharm.D.) degree from an accredited pharmacy program. They must also be licensed, which requires passing licensure and law exams.


Prospective pharmacists are required to have a Doctor of Pharmacy (Pharm.D.) degree, a postgraduate professional degree. In July 2014, there were 130 Doctor of Pharmacy programs fully accredited by the Accreditation Council for Pharmacy Education (ACPE).

Admissions requirements vary by program, however, all Doctor of Pharmacy programs require applicants to take postsecondary courses such as chemistry, biology, and anatomy. Most programs require at least 2 years of undergraduate study, although some require a bachelor’s degree. Most programs also require applicants to take the Pharmacy College Admissions Test (PCAT).

Pharm.D. programs usually take 4 years to finish, although some programs offer a 3-year option. Some schools admit high school graduates into a 6-year program. A Pharm.D. program includes courses in chemistry, pharmacology, and medical ethics. Students also complete supervised work experiences, sometimes referred to as internships, in different settings such as hospitals and retail pharmacies.

Some pharmacists who own their own pharmacy may choose to get a master’s degree in business administration (MBA) in addition to their Doctor of Pharmacy degree. Others may get a degree in public health.


Following graduation from a Pharm.D. program, pharmacists seeking an advanced position, such as a clinical pharmacy or research job, may need to complete a 1- to 2-year residency. Pharmacists who choose to complete the 2-year residency option receive additional training in a specialty area such as internal medicine or geriatric care.

Licenses, Certifications, and Registrations

All states license pharmacists. After they finish the Pharm.D. program, prospective pharmacists must pass two exams to get a license. The North American Pharmacist Licensure Exam (NAPLEX) tests pharmacy skills and knowledge. The Multistate Pharmacy Jurisprudence Exam (MPJE) or a state-specific test on pharmacy law is also required. Applicants also must complete a number of hours as an intern, which varies by state.

Pharmacists who administer vaccinations and immunizations need to be certified in most states. States typically use the American Pharmacists Association’s Pharmacy-Based Immunization Delivery program as a qualification for certification.

Pharmacists also may choose to earn a certification to show their advanced level of knowledge in a certain area. For instance, a pharmacist may become a Certified Diabetes Educator, a qualification offered by the National Certification Board for Diabetes Educators, or earn certification in a specialty area, such as nutrition or oncology, from the Board of Pharmacy Specialties. Certifications from both organizations require varying degrees of work experience, as well as passing an exam and paying a fee.

Important Qualities

Analytical skills. Pharmacists must provide safe medications efficiently. To do this, they must be able to evaluate a patient’s needs and the prescriber’s orders, and have extensive knowledge of the effects and appropriate circumstances for giving out a specific medication.

Communication skills. Pharmacists frequently offer advice to patients. They might need to explain how to take a medicine, for example, and what its side effects are. They also need to offer clear direction to pharmacy technicians and interns.

Computer skills. Pharmacists need computer skills to use any electronic health record (EHR) systems that their organization has adopted.

Detail oriented. Pharmacists are responsible for ensuring the accuracy of the prescriptions they fill. They must be able to find the information that they need to make decisions about what medications are appropriate for each patient, because improper use of medication can pose serious health risks.

Managerial skills. Pharmacists—particularly those who run a retail pharmacy—must have good managerial skills, including the ability to manage inventory and oversee a staff.

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Ambulatory Care Coordinator Demographics


  • Female

  • Male

  • Unknown



  • White

  • Asian

  • Hispanic or Latino

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Vietnamese

  • Hindi

  • Korean

  • Chinese

  • Malayalam

  • Igbo

  • Russian

  • Mandarin

  • Tamil

  • Arabic

  • Italian

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Ambulatory Care Coordinator

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Real Ambulatory Care Coordinator Salaries

Job Title Company Location Start Date Salary
Physician-Ambulatory Care West Texas Va Health Care System Odessa, TX Nov 30, 2015 $185,000 -
Physician Ambulatory Care West Texas Va Health Care System Big Spring, TX Nov 30, 2015 $185,000
Ambulatory Care Pharmacist Kaiser Foundation Hospitals San Rafael, CA Oct 01, 2011 $138,890
Ambulatory Care Pharmcist Kaiser Foundation Hospitals San Rafael, CA Jul 09, 2010 $134,966

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Top Skills for An Ambulatory Care Coordinator


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Top Ambulatory Care Coordinator Skills

  1. Outpatient Clinic
  2. Drug Therapy
  3. Pharm
You can check out examples of real life uses of top skills on resumes here:
  • Developed and managed an outpatient clinic for medical house staff, and revised medical discharge procedure.
  • Conducted drug therapy consultation with patients in counseling rooms to discuss medication therapy and treatment plan goals.
  • Trained, mentored, and supervised a cross-functional team of pharmaceutical staff, with strong focus on optimizing productivity and performance.
  • Provide clinical pharmacy services for FAMC hospital and pain management consults for Home Health / Hospice.
  • Advised patients regarding diabetes medications and lifestyle changes to manage diabetes mellitus.

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