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Ambulatory care coordinator skills for your resume and career

Updated January 8, 2025
5 min read
Ambulatory care coordinator example skills
Below we've compiled a list of the most critical ambulatory care coordinator skills. We ranked the top skills for ambulatory care coordinators based on the percentage of resumes they appeared on. For example, 18.2% of ambulatory care coordinator resumes contained patients as a skill. Continue reading to find out what skills an ambulatory care coordinator needs to be successful in the workplace.

15 ambulatory care coordinator skills for your resume and career

1. Patients

Here's how ambulatory care coordinators use patients:
  • Reviewed administrative eligibility and authorized non-VA care for VA patients in compliance with the national guidelines and established delegation of authority.
  • Verified and validated physician credentials in order to allow open lines of communication between physician team, patients and physical therapists.

2. Social Work

Here's how ambulatory care coordinators use social work:
  • Generated and updated personalized member centered plans of care involving the member's PCP, family/caregiver, Social Worker/Behavioral.
  • Utilized exceptional ability to establish relationships with social workers, case managers and discharge nurses to develop new territory.

3. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how ambulatory care coordinators use patient care:
  • Enhance the delivery of patient care by effectively coordinating administrative functions associated with the delivery of clinical services.
  • Conducted initial evaluation of prescriptions, verification of final products and retrospective drug reviews to enhance patient care.

4. Home Health

Here's how ambulatory care coordinators use home health:
  • Invited speaker at civic and community events educating public regarding home health care advantages and opportunities.
  • Maintained excellent customer and business relations with Therapists and Home Health Agency representatives.

5. Rehabilitation

Here's how ambulatory care coordinators use rehabilitation:
  • Reviewed and approved client transportation requests into the community and established a daily outing and recreational schedule for client rehabilitation.
  • Initiated supportive counseling and crisis intervention for groups and individuals in children's rehabilitation hospital setting.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how ambulatory care coordinators use customer service:
  • Schedule staff*Order medical supplies*File*Break down and thin charts*Hands on care of residents*Customer Service*Schedule all in-services and staff meetings*Manage staff hours and overtime
  • Provided excellent customer service to foster parents by coordinating a convenient appointment in accordance to their schedule and geographic location.

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7. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how ambulatory care coordinators use community resources:
  • Refer clients to community resources and other organizations as indicated; assist in determining client's eligibility for financial assistance.
  • Established and maintained rapport and effective working relationships with children and families and works cooperatively within agency and community resources.

8. Behavioral Health

Here's how ambulatory care coordinators use behavioral health:
  • Assisted the military community with informing and coordinating appointments for behavioral health providers, primary care physicians, and orthopedic surgeons.
  • Provided behavioral health prevention education services, case management, advocacy and therapeutic services for mentally ill and/or substance abuse clients.

9. Discharge Planning

Here's how ambulatory care coordinators use discharge planning:
  • Facilitated discharge planning which included securing patient placement, supplies, medications, medical equipment and additional support services.
  • Coordinated effective care coordination and discharge planning to Medical Surgical patients across continuum of care.

10. Quality Care

Here's how ambulatory care coordinators use quality care:
  • Monitor providers to ensure consistent implementation of quality care, health/safety of the individual as well as appropriateness of services.
  • Facilitated and shared goal models within and across settings to achieve coordinated high quality care that is patient/family centered.

11. Patient Education

Here's how ambulatory care coordinators use patient education:
  • Facilitated patient education regarding importance of medication and wisdom of carrying a medication list.
  • Participate in patient education, Licensed Staff meetings and facility/company training and educational activities.

12. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how ambulatory care coordinators use hippa:
  • Maintain files in accordance with established principles of legal documentation and confidentiality to protect HIPPA information and peer review documentation.
  • Certified in HIPPA laws education and routinely recorded and monitored for privacy compliance.

13. CMS

A Content Management System or CMS is computer software that works as a framework where content can be assembled and managed by using a database. CMS is an important asset in web development. This platform enables users to create, edit, collaborate on, publish and store digital content. It helps users to manage their content and modify it from a single system.

Here's how ambulatory care coordinators use cms:
  • Directed Interdisciplinary Team Meetings in accordance with CMS regulations.
  • Gained knowledge related to bundle payments for orthopedic patients and the rules and regulations set forth by CMS.

14. Substance Abuse

Here's how ambulatory care coordinators use substance abuse:
  • Administered and analyzed mental health and substance abuse assessments for clinical review from psychiatrists and medical director.
  • Record clinical information from mental health and substance abuse facilities for discharge documentation and coordination.

15. Good Judgment

Here's how ambulatory care coordinators use good judgment:
  • Provided emotional and physical support to persons with disabilities along with demonstrating good judgment in decision-making and problem-solving.
  • Used good judgment when dealing with payers, providers, and patients.
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List of ambulatory care coordinator skills to add to your resume

Ambulatory care coordinator skills

The most important skills for an ambulatory care coordinator resume and required skills for an ambulatory care coordinator to have include:

  • Patients
  • Social Work
  • Patient Care
  • Home Health
  • Rehabilitation
  • Customer Service
  • Community Resources
  • Behavioral Health
  • Discharge Planning
  • Quality Care
  • Patient Education
  • Hippa
  • CMS
  • Substance Abuse
  • Good Judgment
  • Social Services
  • HIPAA
  • Mental Illness
  • Kids
  • Data Entry
  • Crisis Intervention
  • Medical Care
  • Phone Calls
  • EMR
  • Criminal Justice
  • Compassion
  • CPR
  • Senior Care
  • Scheduling Appointments
  • Support Services
  • Community Agencies
  • Mental Health
  • Care Program
  • Wraparound
  • Community Services
  • Natural Supports
  • Outbound Calls
  • Spiritual Care
  • Waiver
  • Durable Medical Equipment
  • Medical Necessity
  • CPT
  • Client Care
  • Medical Appointments
  • Medication Management
  • Comprehensive Assessments
  • Develop Rapport
  • Medical Oncology
  • Risk Assessments

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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