Top Ambulatory Care Coordinator Skills

Below we've compiled a list of the most important skills for an Ambulatory Care Coordinator. We ranked the top skills based on the percentage of Ambulatory Care Coordinator resumes they appeared on. For example, 14.5% of Ambulatory Care Coordinator resumes contained Patient Care as a skill. Let's find out what skills an Ambulatory Care Coordinator actually needs in order to be successful in the workplace.

The six most common skills found on Ambulatory Care Coordinator resumes in 2020. Read below to see the full list.

1. Patient Care

high Demand
Here's how Patient Care is used in Ambulatory Care Coordinator jobs:
  • Collaborate with provider sites to offer individualized assistance with identifying barriers and creating solutions to ensure quality patient care.
  • Enhance the delivery of patient care by effectively coordinating administrative functions associated with the delivery of clinical services.
  • Conducted initial evaluation of prescriptions, verification of final products and retrospective drug reviews to enhance patient care.
  • Determined member eligibility and benefit coverage and initiated counseling referrals and provided certification for appropriate outpatient care.
  • Coordinate patient care including patient and family education to ensure quality, cost-effective utilization of resources.
  • Utilize financial parameters relative to patient care and communicate this information to others as needed.
  • Collaborated with multidisciplinary care team to provide direct patient care under compliance with Medicare guidelines.
  • Developed and implemented new practices/protocols to improve patient care and promote better patient outcomes.
  • Presented at case conferences to facilitate multidisciplinary reviews to maximize patient care effectiveness.
  • Participated in ongoing quality assurance programs to identify and improve patient care.
  • Imported and organized patient electronic records for patient care continuity.
  • Participated in weekly interdisciplinary meetings and patient care plan meetings.
  • Participate in interdisciplinary team to provide input into patient care.
  • Lead multidisciplinary team meetings to ensure optimal patient care.
  • Participate in patient care meeting, interdisciplinary rounds.
  • Participated in patient care conferences as indicated.
  • Maintain patient care database by entering new information as it becomes available; verifying findings and reports; backing up data.
  • Job Description: worked one on one with a wound care surgeon coordinating the schedules of all procedures and patient care.
  • Partner with medical personnel and communicate with patients' family members to ensure the best and most cohesive patient care possible.
  • Applied change management of patient care service through creating monitoring capabilities to ensure the quality of various aspects of patient care.

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2. Care Coordinator

high Demand
Here's how Care Coordinator is used in Ambulatory Care Coordinator jobs:
  • Maintained weekly strength based clinical supervision internally and externally providing skill building, creative problem solving and coaching to Care Coordinators.
  • Care Coordinators are responsible for conducting triage program activities that require interpretation of clinical information.
  • Level or Care Coordinator is responsible for organizing all efforts related to physician unsigned orders.
  • Care Coordinators also complete mandatory documentation of all client interaction and maintain client files.
  • Served as a care coordinator utilizing wraparound services for children with behavioral health disorders.
  • Changed and updated documentation processes leading to the care coordinator team working efficiently.
  • Handled correspondence and monitored production for a specific provider as his/her care coordinator.
  • Interviewed potential candidates for Quality Coordinator, Care Coordinator and Administrative Assistant positions.
  • Care Coordinators work closely with Medicaid providers to establish funding for necessary services.
  • Document Care Coordinator activity, billing and other documentation required by agency.
  • Provide supervision and training to several interaction specialists and care coordinators.
  • Care coordinator Responsible for 17 primary care/ internal medicine practices.
  • Interview candidates for Supportive Care Coordinator and Outreach Worker positions.
  • Care Coordinator for numerous participating hospitals located throughout the U.S.
  • Care Coordinator Worked with children with severe emotional disorders.
  • Helped created job description for Regional Cardiovascular Care Coordinator.
  • Communicate with fellow Care Coordinators about current patient status.
  • Designed a professional development program for all Care Coordinators.
  • Care Coordinator Responsible for developing treatment plans for adolescents.
  • Participate in individual supervision with Senior Care Coordinator.

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3. Mental Health Services

high Demand
Here's how Mental Health Services is used in Ambulatory Care Coordinator jobs:
  • Provided individual assistance in accessing needed mental health services and financial and medical assistance.
  • Coordinate and identify mental health services needed by each individual family.
  • Coordinate mental health services; assure timely and accurate service implementation.
  • Complete documentation of meetings, Client progress and mental health services within time guidelines set by Program Director.
  • Informed school personnel of resources being provided to the family and mental health services in place.
  • Coordinated mental health services for members of commercial insurance products and the Missouri Medicaid MC+ program.
  • Ensured team meetings and all supporting mental health services were provided in a culturally appropriate manner.
  • Ensured that each client received the appropriate mental health services during their stay and after.
  • Provide information on resources within the community, link individuals with mental health services.
  • Provide coordination and linkage to medical and mental health services and public benefits.
  • Coordinate medical and mental health services for designated case load of fifty clients.
  • Provide clinical decision making on requests for mental health services for children.
  • Make referrals to appropriate treatment programs for AoD or mental health services.
  • Familiarize with all office aspects and with Department of Mental Health Services.
  • Promoted client's access to preventive health and mental health services.
  • Assisted children and families in accessing appropriate mental health services.
  • Support health programs of Mental Health Services.
  • Linked employees with clients for mental health services Monitored employees during one on one services for clients.
  • Complete all documentation and Mental Health services billing within given timeline.
  • Work closely with Tulare County Mental Health Services, Tulare County Health & Human Services andChild Welfare Services.

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4. Treatment Plans

high Demand
Here's how Treatment Plans is used in Ambulatory Care Coordinator jobs:
  • Referred and obtained local resources and governmental resources for participants Put into effect, and determined goal oriented individual treatment plans.
  • Verify and update patient demographics, Appointment scheduling / confirmation, Submits treatment plans for insurance predetermination of benefits.
  • Develop and follow multidimensional treatment plans incorporating physical health care and co-occurring substance use disorders, if present.
  • Facilitated family team meetings, emphasizing family-centered, outcome-based individualized treatment plans focused on stabilizing placings.
  • Assist Program individuals in with completing Rehabilitation goals, according to the individualized treatment plans.
  • Coordinated and implemented treatment plans for Clients participating in the Maryland Recovery Network Program.
  • Develop comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.
  • Originated treatment plans and provided individual psychotherapy in coordination with an interdisciplinary team.
  • Collaborated between patients and physicians to ensure patient comprehension of treatment plans.
  • Created individualized treatment plans clearly outlining goals and measurable objectives each month.
  • Developed and monitored treatment plans and documented progress through comprehensive assessments.
  • Completed individualized assessments and treatment plans with measurable and attainable goals.
  • Facilitated treatment plans for families with children/adolescents with serious emotional disturbance.
  • Implement treatment plans by providing individual/group counseling or concrete services.
  • Maintained customer relations while compiling and presenting treatment plans.
  • Documented treatment plans and procedures in accordance with regulation.
  • Conducted risk assessment interventions and developed individualized treatment plans.
  • Conducted investigations and assessments and formulated treatment plans.
  • Reviewed outpatient treatment plans to authorize additional treatment.
  • Provided supportive counseling and developed treatment plans.

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5. Community Resources

high Demand
Here's how Community Resources is used in Ambulatory Care Coordinator jobs:
  • Refer clients to community resources and other organizations as indicated; assist in determining client's eligibility for financial assistance.
  • Established and maintained rapport and effective working relationships with children and families and works cooperatively within agency and community resources.
  • Provided case management services and assisted families with accessing mental health, educational, supportive and other community resources.
  • Work collaboratively with community partners to ensure community resources are identified and available to pediatric patients and their families.
  • Engaged clients on caseload in identifying and accessing community resources-food pantries, clothing vouchers and energy assistance programs.
  • Coordinated community resources, including researching medical home programs, community programs, and federal grant opportunities.
  • Facilitated linking members to community resources; and the completion of paperwork requirements to process referrals.
  • Identify gaps in services and make recommendations for referrals for community resources to meet identified needs
  • Communicated with other community resources as appropriate to ensure coordination and continuity of care.
  • Assist seriously emotionally disturbed children with obtaining and coordinating appropriate benefits and community resources.
  • Assisted with connecting to community resources, self-empowerment and identification of natural supports.
  • Provided care coordination of community resources of children coming out of residential facilities.
  • Developed knowledge of community based care and community resources to maximize patient outcomes.
  • Established effective working relationships with assigned children and families and their community resources.
  • Establish networks in community resources and develop effective relationships within the program.
  • Engage patients and caregivers in self-management strategies using clinical and community resources.
  • Provided communication and education regarding available services and free community resources.
  • Accompany patients to relevant community resources and medical appointments as necessary.
  • Support and inform parents of community resources to help avoid hospitalization.
  • Team communication, development and maintenance of relationships with community resources.

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6. Providers

high Demand
Here's how Providers is used in Ambulatory Care Coordinator jobs:
  • Ensured proper training and competency tracking among 64 Medical Providers performing PPM resulting in decreased turnaround times and increased patient satisfaction.
  • Provided educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements.
  • Coordinated the distribution of clinical drug and disease information and educated providers and staff regarding appropriate use of pharmaceutical treatment regimens.
  • Devise and implement statewide educational programs to promote understanding of consumer rights, person-centered planning, available services and providers.
  • Cultivated and nurtured positive, productive relationships with clients, families and community providers to promote effective coordination of resources.
  • Monitor overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed.
  • Coordinated information with providers to ensure payment was received to avoid disruption of services for individual clients
  • Developed and maintained relationships with providers and community partners while advocating for the client.
  • Assisted individuals/legally responsible persons in choosing service providers, ensuring objectivity in the process.
  • Locate and staff injured workers with appropriate Providers, Confirm delivery of services/products.
  • Collaborated with both medical and behavioral providers to ensure optimal care for members.
  • Monitored service providers to ensure delivery of accurate and quality services of individuals.
  • Collaborated with therapists and other service providers to develop comprehensive recovery plans.
  • Provide education for self-management of conditions, assist with locating participating providers.
  • Provided training and administrative oversight to 100 certified, non-licensed care providers.
  • Communicated with Services Providers to ensure proper usage of authorized services.
  • Initiated / Received calls from providers to answer questions regarding authorizations.
  • Developed and maintained effective working relationships with AHN providers and members.
  • Negotiated Medicare rates for approved out-of-network services/providers (DME).
  • Coordinated with contracted providers to ensure individuals need are being met

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7. Customer Service

high Demand
Here's how Customer Service is used in Ambulatory Care Coordinator jobs:
  • Schedule staff*Order medical supplies*File*Break down and thin charts*Hands on care of residents*Customer Service*Schedule all in-services and staff meetings*Manage staff hours and overtime
  • Provided excellent customer service to foster parents by coordinating a convenient appointment in accordance to their schedule and geographic location.
  • Assure accurate communication of all information while concurrently demonstrating optimum customer service skills to referral source and patient.
  • Researched and analyzed data to address operational challenges and customer service issues.
  • Established and maintained customer relationships and provided the highest quality customer service.
  • Provided guidance and mentoring to less experience customer service associates.
  • Provided optimal level customer service to Internal and External customers.
  • Provided excellent customer service attributing to company customer satisfaction ratings.
  • Completed comprehensive screening assessments to ensure quality customer service.
  • Provided oversight and after-hours customer service for shelter.
  • Provided benefits information and customer service as needed.
  • Provided excellent customer service to the elderly population.
  • Provide extraordinary customer service and conflict resolution.
  • Provide quality, consumer focused customer services.
  • Focused on providing exceptional Customer Service.
  • Provided comprehensive client centered customer service.
  • Position requires the ability to provide a high level of customer service with various call handling procedures for hundreds of contracts.
  • Provided great customer service to our injured workers and medically necessary requests with approval from Nurse case mangers and adjusters.
  • Provide good customer service to parent's with interest in the dental program, as well as answer any questions.
  • Provide exemplary customer service while managing time efficiently and providing service in any field of the hospital that is needed.

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8. Service Plans

high Demand
Here's how Service Plans is used in Ambulatory Care Coordinator jobs:
  • Participate in the development and implementation of individualized service plans and monitoring progress.
  • Provide client advocacy based on individual needs and development of individualized service plans.
  • Documented all consumer information including service plans that focused on accurate diagnosis.
  • Outlined, implemented, accomplished and evaluated comprehensive service plans.
  • Developed individualized service plans for each client.
  • Developed and reviewed service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided.
  • Monitored case work, case records electronically/manually and client service plans for client's continuation of medical care and treatment.
  • Complete various assessments and tools including: Long Term Care Assessments/Health Risk Assessments, Interim assessments, and service plans.
  • Coordinated programs for the Deaf, Hard of Hearing and People With Disabilities, Outreach, Assessment, Service Plans.
  • Schedule case conferences for clients along with other providers to assure goals are being met according to their service plans.
  • Facilitated the collaborative development, periodic review and revision of service plans, including a proactive Safety Crisis Plan.
  • Developed service plans with each client to identify her pregnancy health goals and the steps needed to achieve them.
  • Maintained client records through updating consents, medical information, service plans, comprehensive assessments, and brief intakes.
  • Worked with clients to create service plans that were created to assist them in meeting their personal goals.
  • Reviewed nursing charts to compile pertinent information needed to complete long term care assessments and transitional service plans.
  • Oversee coordination of needs and service plans, treatment plan and goals with other supportive service plans.
  • Develop and periodically review individual service plans and treatment plans to ensure coherence between the two plans.
  • Participated in treatment conferences, completing written service plans and advocating on the behalf of persons serviced.
  • Participate in the development and implementation Individual Service Plans as a member of the Residential Services team.
  • Prepare service plans, monthly reports, discharge summaries, and court reports according to accreditation standards.

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9. Social Workers

high Demand
Here's how Social Workers is used in Ambulatory Care Coordinator jobs:
  • Utilized exceptional ability to establish relationships with social workers, case managers and discharge nurses to develop new territory.
  • Conducted bi-weekly Utilization Management meetings with the Care Managers and Social Workers to review information about hospitalized members.
  • Worked with social workers to seek and obtain mental health services as well as networking with Washington Co. mental health systems.
  • Supply monthly reports to all necessary parties including but not limited to attorneys, Social workers, and various court systems.
  • Collected and managed end of day reports provided by nurses and social workers encompassing description of day visit to patients.
  • Advocated for services through communicating with medical providers, nurse practitioners, social workers on a monthly basis.
  • Care teams included cottage administrators and staff, nurses, physicians, social workers, psychologists, educators.
  • Develop working relationship with County Social Workers, Therapist and Probation Officers to better meet Clients need.
  • Organized, scheduled and assisted with developmental meetings for family, residents, social workers and doctors.
  • Managed team of ten registered nurses and social workers for clients in the New York City Area.
  • Work with the Case Managers and Social Workers to set up patients for home care service.
  • Facilitated weekly meetings with Probation Officers, Social Workers, family members and other team participants.
  • Collaborated with physicians, social workers, therapists and suppliers to ensure continuity of care.
  • Coordinated counseling efforts with mental health professionals, doctors, nurses, and social workers.
  • Teamed with social workers and other service providers to meet client's needs.
  • Supervised all social workers, chaplains, and the bereavement program.
  • Work directly with Senior Social Workers and Deputy Probation Officers.
  • Facilitated work group for LCSW-level licensure for hospital social workers and provided clinical supervision.
  • Provide treatment plan for wound management to staff nurses per protocol Assist social workers to initiate patients' rehabilitation.
  • Assist managers with coordinating clients' evaluations and communicating with program physicians, social workers, and dieticians.

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10. Substance Abuse

high Demand
Here's how Substance Abuse is used in Ambulatory Care Coordinator jobs:
  • Provided behavioral health prevention education services, case management, advocacy and therapeutic services for mentally ill and/or substance abuse clients.
  • Administered and analyzed mental health and substance abuse assessments for clinical review from psychiatrists and medical director.
  • Record clinical information from mental health and substance abuse facilities for discharge documentation and coordination.
  • Provided initial assessment for substance abuse admissions and coordinated discharge to other facilities as indicated.
  • Provide member education about comment mental and substance abuse disorders and available treatment options.
  • Coordinated activities and provided guidance to women suffering from alcohol and substance abuse.
  • Administered Addiction Severity Inventory to welfare recipients that have substance abuse problems.
  • Facilitate transition from psychiatric or substance abuse inpatient facilities to reduce recidivism.
  • Advanced advocacy for diverse populations seeking recovery from substance abuse and alcohol.
  • Referred both patients and providers to outpatient mental health/substance abuse facilities.
  • Facilitated groups focused on recovery from trauma and substance abuse.
  • Provide substance abuse counseling and treatment using Multidimensional Family Therapy.
  • Conducted medical necessity assessments for mental health/substance abuse stays.
  • Trained in substance abuse and co-occurring disorders with adolescents.
  • Team lead and therapist for clients receiving Mental Health, Development Disability, Substance Abuse and RBH Services throughout South Carolina.
  • Worked with clients referred by Essex County Welfare who have substance abuse or co-occurring issues to re-establish compliance with welfare requirements.
  • Facilitated group & individual therapy with topics including anger management, triggers, substance abuse, depression, and illness education.
  • Work in partnership with physicians and medical staff to assist identified individuals in reducing time and barriers to substance abuse treatment.
  • Conduct standard substance abuse screen for all patients that entered the emergency department and evaluated them for more intensive services.
  • Conduct case management in a managed care health plan setting to persons diagnosed with mental health and substance abuse disorders.

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11. Primary Care Physicians

high Demand
Here's how Primary Care Physicians is used in Ambulatory Care Coordinator jobs:
  • Assisted the military community with informing and coordinating appointments for behavioral health providers, primary care physicians, and orthopedic surgeons.
  • Facilitated coordination between clients and community agencies, professionals, and primary care physicians.
  • Coordinate behavioral health treatment with Primary Care Physicians and behavioral health providers.
  • Maintain effective communications with clients, primary care physicians, family, psychiatrists, and other caregivers on behalf of clients.
  • Train Primary Care Physicians and their office staff in the proper use of a proprietary portal used to document Care Plans.
  • Provided on-site consultation and education to Primary Care Physicians regarding the PCMH (Patient Centered Medical Home) model.
  • Close communications with members, Primary Care Physicians and Specialists to coordinate care to ensure continuity of care.
  • Facilitate coordination between TMHS/member and community agencies, AFC Home Representatives, professionals, and primary care physicians.
  • Prepared documentation to be sent to primary care physicians (PCP), specialists, and patients.
  • Interact daily with primary care physicians and mid levels as a member of the medical management team.
  • Assist recipients of Medicaid SSI with housing, care plans, transportation and finding Primary Care Physicians.
  • Decreased reimbursement losses due to readmission and coordinated care with primary care physicians and outpatient providers.
  • Promote patient centered care working side by side with primary care physicians and team members.
  • Assisted primary care physicians in identifying high risk patients.
  • Work closely with Primary care physicians to determine appropriate candidates and update then on the progresswith care plan.
  • Act as the primary interface between the Healthways program, primary care physicians and patients.
  • Update tracking for Opt-in/Opt-Out Primary care physicians for hospitalist program.

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12. Data Entry

high Demand
Here's how Data Entry is used in Ambulatory Care Coordinator jobs:
  • Maintain protected patient records, Intake any assigned activity inclusive of data entry of referrals into database.
  • Ensured all critical paperwork and data entry completed accurately to facilitate efficient referrals to specialists.
  • Handled insurance issues, maintained databases, and other administrative\data entry duties as assigned.
  • Performed accurate data entry within hours of interaction with no errors across different databases
  • Managed referrals from source to data entry into electronic medical record system.
  • Provided multifaceted office support which included data entry and insurance information.
  • Check insurance eligibility, data entry.
  • Performed data entry and patient registration.
  • Answer telephones, schedule interviews with potential companions, typing, filing, data entry, in charge of office supplies.
  • Answer Phones* Data Entry - Nurses Notes and Logging Visits* Receive orders from Doctors* Phone in Medicines* Contact Patients* Order DME
  • Assisted in all areas of administrative work including data entry, receptionist duties, organization, research and development.
  • Schedule patients, obtain and receive insurance authorization, data entry, order DME, communicate with pharmacies.
  • Performed administrative duties as required; patient referrals, generated reports fling of charts, and data entry.
  • Updated patient accounts, performed data entry of test codes and logged verbal and faxed physician lab orders.
  • Completed data entry on all monitoring of documentation records for home health aides schedule-sick reports when requested.
  • Completed Data entry, data auditing, creating data reports & monitoring all data for accuracy.
  • Keep statistics on new wound patients as well as other data entry and clerical support.
  • Performed essential clerical task, faxing, filling, data entry, e-mailing, etc.
  • Completed required reports and accurate data entry using Online Participant Tracking System (OPTS).
  • Assisted daily with administrative duties, inbound calls, and other data entry duties.

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13. Wraparound

high Demand
Here's how Wraparound is used in Ambulatory Care Coordinator jobs:
  • Facilitated use of Wraparound model in response to individual and family crisis by coordinating therapeutic, community, and family intervention.
  • Provided services for families of emotionally disturbed children using the strength based/solution focused approach in assessments to work with wraparound process.
  • Created Targeted Case Management/Care Coordination wraparound program for children and adolescents in Howard County.
  • Participate in local and regional committees focused on system of care and Wraparound implementation.
  • Utilize evidence based strategies such motivational interviewing, intensive wraparound services, and others.
  • Facilitated team meetings utilizing the wraparound model to engage professionals and natural supports.
  • Organized and implemented family events for both Wraparound Milwaukee and agency.
  • Position SummeryAssist in managing multiple community services utilizing the Wraparound Process.
  • Facilitated community programs for adolescents and their families through wraparound services.
  • Developed possible resources and identify participants for a wraparound team.
  • Coordinated services to wraparound the Therapeutic Foster children.
  • Facilitated wraparound team meeting for children in intensive services
  • Coordinate and facilitate emergency Wraparound team meetings.
  • Facilitate and implementing High Fidelity Wraparound Model.
  • Provided weekly supervision to a Wraparound Counselor
  • Assist with facilitating wraparound intervention services.
  • Completed Wraparound Tier 1 Certification.
  • Worked closely with referring parties and Wraparound Team to maintain a caseload of 8-10 clients and families on a full-time basis.
  • Facilitated Child and Family Team meetings with the wraparound process, in conjunction with referring families to services they may need.
  • Schedule, coordinate and facilitate wraparound services including assessing service needs, completes initial care plans and intakes as needed.

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14. Medical Records

high Demand
Here's how Medical Records is used in Ambulatory Care Coordinator jobs:
  • Assess claimant eligibility by reviewing medical records from current providers and conducting phone assessments with the claimant or legal representative.
  • Obtained and documented insurance prior-authorizations; including providing all mandated medical records, evaluations and insurance forms.
  • Assist clients through the benefit eligibility review process, review medical records, make accurate eligibility decisions.
  • Review medical records to gather information and maintain awareness of ongoing/changing needs for discharge.
  • Processed DME orders by verifying insurance, obtaining necessary medical records and authorizations.
  • Follow up on all necessary medical records and authorizations for billing department.
  • Maintain the confidentiality of patients' personal information and medical records.
  • Entered progress notes daily into the electronic medical records management system.
  • Maintained electronic medical records and up to date insurance authorizations.
  • Maintained medical records and updated monthly activity calendars.
  • Converted paper patient records to electronic medical records.
  • Reviewed confidential medical records and determined risk involved.
  • Documented measurements and photography into electronic medical records.
  • Retrieve patient medical records for licensed medical providers.
  • Review medical records for quality and utilization indicators.
  • Attach medical records to authorizations.
  • Lead education team for corporate wide implementation and training of new Electronic Medical Records (EMR) system for clinical staff.
  • Scan insurance card and driver's license into Athena and referral, medical records and Rx card into electronic health record.
  • Distribute respiratory medication to infants with RSV, maintain accurate medical records, and work closely with medical offices to ensure compliance
  • Receive telephone calls from Family members, active duty as well as Retired community schedule and maintain medical records and appointments.

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15. Hospice

average Demand
Here's how Hospice is used in Ambulatory Care Coordinator jobs:
  • Provide education of hospice services to patients and caregivers, as well as executing necessary legal documentation to begin services.
  • Called physicians to obtain medical certification for insurance billing on hospice coverage.
  • Presented spiritual in-service programs to hospice Interdisciplinary Team and community groups.
  • Facilitated hospice admissions, coordinated with hospice teams referring physicians.
  • Coordinated and continually enhanced spiritual care component of hospice.
  • Prepared all necessary information for company on tablet and discussed care coordination with facility staff, family, and hospice staff.
  • Scheduled admissions team to meet with patient and families to get a patient admitted into hospice, ordered equipment and supplies.
  • Coordinated spiritual care and bereavement support for patients, family members, hospice staff, and staff at many care facilities.
  • Develop, implement and provide in-services to facilities and Hospice staff, maintaining a standard level of operating knowledge.
  • Facilitated home care, IV antibiotics and assist with transfers to SNF, Rehab, Hospice etc.
  • Educate patients and families about hospice and counsel those considering hospice as an end of life option.
  • Provide counseling to hospice patients and family caregivers, referring them to religious support networks as appropriate.
  • Provide clinical pharmacy services for FAMC hospital and pain management consults for Home Health / Hospice.
  • Discharge planning to appropriate post-acute care setting such as inpatient rehab, home health or hospice.
  • Created and led training programs for hospice staff regarding spiritual dimensions to end of life care.
  • Provide education to Nursing facilities and resident doctors with SIU school of medicine on hospice services.
  • Provide spiritual care to hospice patients and their families; and facilitate memorial and funeral services.
  • Assist patients and families with understanding legal forms and documents for signing on to hospice.
  • Created program for a hospice serving patients, families, and the community in seven counties
  • Collaborate with Hospice and Palliative Care team to coordinate discharge plan for hospice appropriate patients.

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16. Phone Calls

average Demand
Here's how Phone Calls is used in Ambulatory Care Coordinator jobs:
  • Conducted in depth detailed information-gathering phone calls that obtained medical condition details and other information.
  • Provide follow up phone calls to ED patients as need indicated by nursing/physician staff, and to assist high risk patients.
  • Verified insurance for in house ER visits, called insurance to get authorization for additional hospital stay and answer phone calls.
  • Monitor case load of 65 members and follow state guidelines for completion of documentation, phone calls, and follow-up care.
  • Performed a series of administrative functions consisting of record keeping, inventory reviews and restocking; and answering incoming telephone calls.
  • Promoted members' knowledge about and progress in managing their chronic health conditions through periodic educational and goal setting phone calls.
  • Follow up phone calls to participants and families when a participant does not attend the PACE center on scheduled days.
  • Answer phone calls, schedule appointments, verify patient insurance, make follow up appointments, and make referral appointments.
  • Make contact with any patients failing to follow up with abnormal result recommendations, including phone calls and certified letters.
  • Create emergent authorizations for advanced imaging over the phone in a timely matter and direct phone calls to proper departments.
  • Send letters and place phone calls to notify participating patients of their lab results and encourage follow-up labs and education.
  • Organized heavy case load by following up with phone calls and utilizing the computer system for tracking of clients.
  • Devised and run recall system for all patients which includes post cards, email, texts and phone calls.
  • Receive telephone calls, faxes, internet messages regarding the scheduling patient as a result of an existing referral.
  • Assessed, telephonic phone calls, home visits and documentation of all contacts with members, agencies and providers.
  • Answered incoming phone calls for customers, placed patient orders, and made outbound phone calls to patients.
  • Managed a very high level of incoming and outgoing phone calls while providing effective and excellent customer service.
  • Maintained highly detailed client, and patient records, phone calls were randomly monitored for Quality Assurance purposes.
  • Maintain monthly contact through telephone calls and home visits with the member, providers, and informal supports.
  • Educated the public about sexually transmitted diseases and safe sex through lectures, job fairs and phone calls.

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17. Durable Medical Equipment

average Demand
Here's how Durable Medical Equipment is used in Ambulatory Care Coordinator jobs:
  • Coordinated durable medical equipment with client requests and provider requests for information.
  • Provided durable medical equipment to members.
  • Processed orders for durable medical equipment.
  • Assist with referral for physical therapies, occupational therapies, speech therapies, behavioral health therapies, and durable medical equipment.
  • Processed referrals for durable medical equipment and coordinated home health services according to established policies, procedures, and guidelines.
  • Coordinated referrals for in-home services, durable medical equipment, prescription assistance, behavioral health and nursing home placements.
  • Coordinated home health care, including durable medical equipment, supplies, skilled nursing visits and therapies.
  • Process notification / authorizations/ denials for outpatient procedures, home health, and durable medical equipment.
  • Issue approvals for durable medical equipment and set-up home deliveries for stat requests.
  • Arrange durable medical equipment, feeding services & social service assistance.
  • Work on hospital discharge orders for Durable Medical Equipment.
  • Organize and assist with Durable Medical Equipment orders.
  • Ordered durable medical equipment as needed for patients.
  • Coordinated home health services, durable medical equipment, skilled nursing facilities, and facilitated prior authorization requests for non-formulary medications.
  • Ordered durable medical equipment to be sent to the patients home or hospital and responsible for confirming delivery of said items.
  • Assisted with special projects such as the televox maternity program and durable medical equipment (DME) education.
  • Arrange home health services and durable medical equipment for patients post discharge to help prevent readmissions.
  • Assist with coordination of Durable Medical Equipment prior to discharge Arrange Patient transportation once discharged
  • Help them find durable medical equipment or assistive technology needed to remain at home.
  • Discharge planning with homecare Eligibility and benefits verifications Telecommuter Authorization for durable medical equipment

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18. Scheduling Appointments

average Demand
Here's how Scheduling Appointments is used in Ambulatory Care Coordinator jobs:
  • Assisted in scheduling appointments with Primary Care Provider and/or appropriate specialist.
  • Assist members with locating providers and scheduling appointments as necessary.
  • Provide assistance with scheduling appointments and transportation needs.
  • Provide assistance with scheduling appointments.
  • Mount Hope Dental and Lisa Elliott Center (DENTAL CLINICS)* Responsible for checking patients in/out and scheduling appointments.
  • Assure medical needs are met for youth in foster care including scheduling appointments and accompanying youth to and from appointment.
  • Interact appropriately with patients and record information while greeting, checking-in, checking-out or scheduling appointments for patients.
  • Performed duties in the combined areas of coordinating substance abuse treatment, mental health screenings and scheduling appointments.
  • Help members reduce barriers to care by scheduling appointments, arranging transportation, and providing appointment reminder calls.
  • Assist patients and coordinate in scheduling appointments, physical therapies, delivery and pick up of DME.
  • Greeted and assisted patients in scheduling appointments, checking in/out, and making payments.
  • Front desk duties including greeting clients, scheduling appointments, cleaning and organizing.
  • Assist Members in finding a provider & scheduling appointments as appropriate.
  • Coordinate with members scheduling appointments for physical and mental health.
  • Assist with scheduling appointments with multiple providers and specialists.
  • Facilitate access to behavioral health services, including assisting with locating providers and scheduling appointments.
  • Answer phone, scheduling appointments, collect copays and distribution of US mail.

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19. Child Care

average Demand
Here's how Child Care is used in Ambulatory Care Coordinator jobs:
  • Provide member assistance with mental health, legal and financial issues, as well as child care and elder care referrals.
  • Created the Nanny Agency Referral Program, assisting families in their pursuit of finding child care through a partnered nanny agency.
  • Hired and supervised a team of 10 child care workers and two MSW interns.
  • Worked with clients to find local child care, elder care or pet care.
  • Coordinated and prepared 30 hours training for potential child care providers.
  • Advocated for and provided referrals to child care for community residents.
  • Assisted in designing the publication of the Quarterly Child Care Newsletter.
  • Prepared applicant files for Admission into family Child care program.
  • Evaluated and recommended applicants for child care referrals.
  • Facilitated and promoted training opportunities for Pasco County child care providers.
  • Managed 26 employees in a child care office Scheduled daily activities for children ages 1-5 Handled case management intake per state guidelines

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20. Insurance Companies

average Demand
Here's how Insurance Companies is used in Ambulatory Care Coordinator jobs:
  • Schedule patients in contracted centers in participating network, coordinated all patient matters between worker's compensation insurance companies and physicians.
  • Trained in utilization review process and provided telephonic review to insurance companies in order to obtain authorization of admission and stay.
  • Communicate with insurance companies on various issues regarding client placement in assisted living facilities or skilled nursing facilities.
  • Performed written and/or telephonic concurrent and retrospective utilization reviews as required for Medicaid and private insurance companies.
  • Complete timely verification of medical insurance benefits with insurance companies, Medicare and Medicaid.
  • Generated correspondence to patients, insurance companies, and academic institutions concerning surgeon credentials.
  • Completed utilization reviews for insurance companies, Medicare, and Medicaid upon patient admission.
  • Work with utilization nurse to ensure prompt delivery of clinical information to insurance companies.
  • Provide clinical information to insurance companies to obtain initial authorization for treatment.
  • Work with Specialty Pharmacy and insurance companies to obtain reimbursement information.
  • Remedy insurance issues by contacting insurance companies to verify patient coverage.
  • Conducted complete case management, collaborated with physicians and insurance companies.
  • Work directly with insurance companies to determine specific patient coverage.
  • Obtain authorizations for services rendered through various insurance companies.
  • Provided Medical Review to rehabilitation hospitals and insurance companies.
  • Verify Reimbursement Benefits with patient's insurance companies.
  • Collaborated with insurance companies to facilitate treatment authorization.
  • Complete authorizations with various insurance companies.
  • Acted as liaison between insurance companies, managed care organizations, and patients to verify medical coverage and initiate referrals.
  • Communicated with patients, families, physicians and insurance companies to effectuate proper plans of care and continuity of service.

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21. Staff Members

average Demand
Here's how Staff Members is used in Ambulatory Care Coordinator jobs:
  • Supervised a caring team of 20 direct care staff members, also maintaining confidential documentation required to fulfill governmental funding regulations.
  • Provided educational in-services to staff members on dementia management, swallowing precautions and the use of compensatory strategies
  • Communicated and collaborated with Clinical Director and other staff members as needed.
  • Provided administrative support to staff members across a fast-paced salon.
  • Served as liaison between non-profit staff members and company employees to schedule volunteers, convey information, and debrief following events.
  • Revise training packet and educate new employees and staff members merging from other areas to the procedures of the units.
  • Maintain good working relationships with staff members at contracted facilities and coordinate care with a customer care and service approach.
  • Charge nurse responsible for 72 Intermediate patients and supervised 90 staff members, providing formal and informal education for patient/family.
  • Oversee a team of 10 staff members and work closely with each individual to improve his/her overall performance.
  • Identified educational needs of staff nurses and performed education to meet the identified needs of the staff members.
  • Assist management and fellow staff members with research for resolution of complex cases, all lines of business.
  • Prepared reports to keep staff members informed of the clients' progress, needs and services rendered.
  • Supervised and trained service provider staff members including therapists, skill builders, and respite care workers.
  • Serve as key staff members for youths assigned, assuring supervision and accountability at all times.
  • Promote & sustain effective working relationships with all hospital & agency staff members & referral resources.
  • Participate in bimonthly staff meetings, often providing resources to share with other staff members.
  • Provided staff members support, and communicated with patients and doctors on a daily basis.
  • Managed up to twelve staff members and organized and promoted team meetings and conferences.
  • Trained behavioral health staff members in how to support persons in recovery.
  • Provide adequate treatment plan in place for staff members to follow.

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22. Appropriate Referrals

average Demand
Here's how Appropriate Referrals is used in Ambulatory Care Coordinator jobs:
  • Identified social and family situations initiating appropriate referrals to social service agencies for both adult and pediatric patients.
  • Maintain accurate patient demographic and insurance information, and make appropriate referrals to other departments.
  • Accessed community resources, made appropriate referrals to community agencies and assisted in coordinating service.
  • Completed appropriate referrals for other supportive services and community linkages as needed.
  • Provided consultation services and made appropriate referrals for service options.
  • Identify community resources for families and make appropriate referrals.
  • Provide information and facilitate appropriate referrals.
  • Arranged Transportation, confirmed bed holds, located discharge-planning providers, and made appropriate referrals as needed to all corresponding agencies.
  • Completed follow up assessments regarding levels of care, and medication usage to make appropriate referrals to Case Management.
  • Act as a clinical resource to outreach staff and make appropriate referrals to other departments within Government Programs.
  • Recognize an emerging client crisis and provide suicide risk assessment and intervention and make appropriate referrals as indicated.
  • Make appropriate referrals to medical services staff and coordinated the required services in accordance with the benefit plan.
  • Collaborate with hospital social workers to determine appropriate referrals for CCP, and Choices.
  • Provide appropriate referrals to other agencies as appropriate for alternate levels of care.
  • Make the appropriate referrals for a full assessment of the need for services.
  • Facilitate and ensure that appropriate referrals are initiated to meet patient needs.
  • Assist clients by providing appropriate referrals, and coordination of services.
  • Make appropriate referrals to fit the needs of the family.
  • Make appropriate referrals and generate support base on assessment data.
  • Access imminent risks while making appropriate referrals.

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23. Waiver

average Demand
Here's how Waiver is used in Ambulatory Care Coordinator jobs:
  • Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-based waiver services.
  • Provided intensive case management for Seriously Emotionally Disturbed children ages 5-17 as part of non-profit, Family-Based Waiver Program.
  • Utilize person-centered planning to gather information and address needs of individuals with developmental disabilities through the NC Innovations Waiver.
  • Completed assessments to determine Innovations Waiver services and needs of individuals diagnosed with Intellectual Developmental Disability.
  • Requested authorization for Innovations Waiver services through the Managed Care Organization.
  • Monitored all authorized Innovations Waiver services, providers and individual outcomes.
  • Care coordination for Kansas frail elderly and disability waiver Medicare members.
  • Linked individuals within the Innovations Waiver with approved service providers.
  • Verify authorization and Medicaid Waivers are valid.
  • Determine possible eligibility for Medicaid Waiver services.
  • Assisted individuals, families, and providers in the transition process from the CAP-MR/DD Waiver to the NC Innovations Waiver.
  • Complete summaries for individuals on the waiting list to be screened by the Waiver Slot Assignment Committee for available waivers.
  • Assess, monitor, and coordinate service to ensure quality supports and consistent adherence to the Innovation waiver requirements.
  • Communicate with Providers, Specialists, Waiver Workers, and Financial workers to ensure member's access to services.
  • Monitor and supervise other Waiver Program team members who will be working with family and child as well.
  • Worked with all facets of services to ensure that the consumers needs were met on the federal waiver
  • Coordinated comprehensive services for children and their families accepted into the Home and Community Based Waiver program.
  • Monitored services for compliance with state standards, waiver requirements, and Medicaid regulations when necessary.
  • Case Manager for all assigned client's enrolled under the Children's Mental Health Waiver.
  • Assist with waiver referrals and getting members equipment to keep them safe in their home.

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24. Independent Living

average Demand
Here's how Independent Living is used in Ambulatory Care Coordinator jobs:
  • Major objective to assist patient with independent living and reduce use of emergency department and hospitalizations.
  • Assisted individuals with learning independent living skills.
  • Helped transition two adults into independent living.
  • Serve as part of a multidisciplinary team to facilitate and advocate for independent living in the community for mentally ill consumers.
  • Conducted home visits once a month, and provided clients with assistance in maintaining independent living by providing the necessary services
  • Facilitated individual and group sessions covering behavioral and coping skills, independent living, job placement and social skills.
  • Monitored and comply quarterly reports for the independent Living and Foster Parent Title IV-E programs.
  • Support youth in transition to next placement including foster home, independent living, etc.
  • Provide at home independent living skills training services to clients with traumatic brain injuries.
  • Helped families assistance their children or adults increase and strengthen their independent living skills.
  • Assist clients in meeting goals and objectives toward assisted or independent living.
  • Direct Care staff for independent living.clients.
  • Assisted in starting a new semi-independent living facility for female clients with Auberle.

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25. Support Services

average Demand
Here's how Support Services is used in Ambulatory Care Coordinator jobs:
  • Provided support services to an individual with cognitive and behavioral impairments living in an assisted living apartment in the community.
  • Facilitated discharge planning which included securing patient placement, supplies, medications, medical equipment and additional support services.
  • Provided developmental and depression screens and family support services to at-risk pregnant and parenting families.
  • Established community crisis support services and maintained an open availability to the family during crisis.
  • Prepared the Support Services department for an accreditation survey and received zero deficiencies.
  • Provided in-home and community member support services as required.
  • Provide assistance in obtaining benefits and essential support services.
  • Referred clients for additional education and support services.
  • Work closely with interdisciplinary providers and entities such as Hospice Care, Hospitals, Nursing Homes, and Residential Support Services.
  • Completed assessments with elderly people with long-term health issues, to identify support services needed in a home or facility setting.
  • Provided extensive case management and support services to clients enrolled in 2 year Department of Labor grant training program.
  • Assisted children and families in accessing behavioral, medical, educational, and support services within the school setting.
  • Coordinate patient encounters and provide patient support services to ensure that the clinic runs smoothly, positively and effectively.
  • Provided clinical, recreational and support services to clients and their families with emotional disturbed and MR diagnosis.
  • Provide short term counseling, Needs assessments to patients, and link patients to community support services.
  • Provide behavior modification and support services for individuals with mental health diagnosis ranging from ADHD to Schizophrenia.
  • Arrange or provide home visit support services after-hours as needed to address urgent child or family crises.
  • Provided education and support services such as, parenting, breastfeeding, car seat safety and childbirth.
  • Facilitated team meetings once a month to monitor support services and maintain client's level of care.
  • Networked and recruited to establish new community support services, housing, and job leads for consumers.

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26. Medical Care

average Demand
Here's how Medical Care is used in Ambulatory Care Coordinator jobs:
  • Facilitated case management & medical care for regional Workers' Compensation Program for Tenet facilities/physicians & outside employers.
  • Maintained detailed records of recovering service members to document delivery of benefits and medical and non-medical care.
  • Provided education of Medical Care Management and Utilization policies to external case managers, physicians and co-workers.
  • Reviewed and confirmed requests for medical care were clinically compliant per federal guidelines.
  • Collaborate with medical case managers and non-medical care managers involved with the RSM/family for the development and execution of the CRP.
  • Communicate with soldiers to check on their status and ensure they are getting proper medical care and recovery is going well.
  • Worked directly with medical professionals, IHSS and home care agencies to ensure that patients were receiving comprehensive medical care.
  • Collaborated with upper management and social work to develop care plans for patients who frequent emergency rooms for medical care.
  • Facilitated community team meetings, conducted home visits, and consulted families on use of age appropriate preventative medical care.
  • Coordinated medical care for Blue Choice Medicaid patients and Medicare Shared Savings Plan patients within the MyHealthFirst network.
  • Work with teams of health care professionals in the coordination of specialized medical care for uninsured children.
  • Interviewed members for the eligibility to receive health benefits, medical care and other services they needed.
  • Assess clients home and assist caregivers in assuring a smooth transition for medical care and families.
  • Act as a liaison between patients and Ultimate Health Care Plan for authorizations or medical care.
  • Assist Clients accessing resources including insurance, housing, medical care, and food pantry.
  • Ensured safe housing, adequate nutrition, and access to medical care for all clients.
  • Coordinate all steps of recovery through medical care, retirement, resumes and job search.
  • Provide social service and medical care coordination to persons with physical and mental health disabilities.
  • Linked clients with primary medical care, medication and other necessary social support services.
  • Coordinate medical care with physicians' offices ensuring authorizations are in place before appointments.

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27. RN

average Demand
Here's how RN is used in Ambulatory Care Coordinator jobs:
  • Coordinated and supervised several internal and external activities that provided entertainment and development for three children under the age of seven.
  • Coordinate behavior plans for residents, ensuring updated individualized target behaviors that address safety concerns and social skills.
  • Provide casework to children and biological parents which includes linkages to educational, medical and governmental services.
  • Contribute to the development of community programs aimed at supporting community members on their recovery journey.
  • Developed and implemented improvement plans for children with mild to moderate learning disabilities and abuse.
  • Promoted Genesis HealthCare philosophy and service capabilities, both internally and externally within assigned hospitals.
  • Coordinated between funding sources, government agencies, community stakeholders and regional service providers.
  • Establish community service connection for mental health, alternative therapy and supportive service augmentation.
  • Responded to customer concerns and resolved service issues and/or complaints to ensure customer satisfaction.
  • Utilize assessment information in collaboration with external resources to provide necessary services for clients.
  • Develop teaching strategies for patient/family/caregiver, providing instructions using accepted principles of learning.
  • Assist clients with applying for government -administered benefit and social development programs.
  • Collaborate with internal and external service providers through verbal and written communication.
  • Processed internal and external referrals as requested by care coordination team.
  • Performed concurrent review, discharge planning and identified alternate treatment programs.
  • Coordinated activities for Primary Care recruitment within the Internal Medicine Residency.
  • Worked exclusively with parents and teachers to overcome learning disabilities.
  • Communicated verbally and in writing with internal and external customers.
  • Assisted providers and members to identify network providers and alternatives.
  • Obtained signatures for financial documents both internal and external invoices.

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28. Personal Care

average Demand
Here's how Personal Care is used in Ambulatory Care Coordinator jobs:
  • Supervised Direct Care Staff who provided Personal Care and Developmental Therapy to individuals with developmental disabilities.
  • Conducted orientation and skills assessment of personal care assistants in assisted living.
  • Out in the field I provide quality home health care helping with personal care, light housekeeping, and meal prep.
  • Facilitate and organize personal care workers with clients to meet there daily needs to allow them to remain in their homes.
  • Case Manager for 150-160 Medicaid Members receiving Personal Care Service (PCS), Adult Medical and Pediatric Medical Day Care.
  • Ensured quality and safe delivery of Personal Care Services per written family plan of care for client recovering from stroke.
  • Completed documentation, assisted with personal care, passing medication, coordination of activities, appointments and on call responsibilities.
  • Launched a partnership between the church and Harvey's Personal Care Home that would benefit the numerous residents.
  • Perform personal care functions for individuals with disabilities, including changing, toileting, feeding, and laundry.
  • Assigned and scheduled in-home workers to provide efficient delivery of personal care and housekeeping services to clients.
  • Coordinated and assisted in training a ten-member team on personal care attendant techniques and best practices.
  • Performed direct and indirect personal care, nursing duties, insurance coordination, and mobility therapy.
  • Process time and pay for all Personal care workers and monitor records for fraudulent activity.
  • Scheduled all appointments and transported client to designated locations, providing personal care at appointments.
  • Assist in training the Personal Care Attendant in the state mandated Electronic Verification Visit system.
  • Assessed personal care needs of ill or elderly clients, monitored care and service delivery.
  • Coordinate personal care schedule for program staff to meet all the needs of the program.
  • Ensured all caregivers meet the requirements to provide in home personal care.
  • Coordinate personal care and nursing services for the elderly and disabled adults.
  • Managed clients' casework, including facilitation of medical and personal care.

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29. Hipaa

average Demand
Here's how Hipaa is used in Ambulatory Care Coordinator jobs:
  • Maintained clinical documentation and records that uphold all HIPAA regulations; utilized multiple Electronic Health Record systems.
  • Followed HIPAA rules and regulations when handling confidential and social security information.
  • Maintain HIPAA standards and confidentiality of protected health information.
  • Adhere to HIPAA, JCAHO, DOH as well as Hospital requirements and identifies and implement areas of improvement.
  • Facilitate referrals and transfer clinical information to health care providers; working in compliance of HIPAA and company policies/procedures.
  • Comply with current HIPAA laws and CMS Star Rating Standards under The Patient Protection and Affordable Care Act.
  • Assist patients complete case history form and credit applications, educate patient on HIPAA rights, insurance verification.
  • Provided clients with Client Bill of Rights, PHI, HIPAA, and notification and appeals process.
  • Promote drug and pharmacy compliance, follow and maintain HIPAA guidelines and standards for patient records.
  • Ensured process of adherence to all local, state, and federal regulations and HIPAA.
  • Uphold all HIPAA regulations and confidentiality protocols to record each interaction with every client served.
  • Possess intimate knowledge of HIPAA compliance rules, always maintaining strict confidentiality and patient privacy.
  • Maintain Health Insurance Portability and Accountability Act of 1996 (HIPAA) standards and guidelines.
  • Maintain required confidentiality regarding client case materials in compliance with TVLC and HIPAA standards.
  • Maintained confidentiality of client records according to state, agency and HIPAA polices.
  • Handle protected health information in a manner consistent with HIPAA.
  • Follow HIPAA Followed Adult and Child abuse law.
  • Adhere to HIPAA law keeping all information confidential.
  • Follow strict compliance guidelines (HIPAA).
  • Implemented HIPAA Regulations and pharmacy law.

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30. Risk Assessments

low Demand
Here's how Risk Assessments is used in Ambulatory Care Coordinator jobs:
  • Perform health risk assessments for agency based and self-directed community members identified as needing care coordination and health management.
  • Provided crisis evaluations and risk assessments for children/adolescents who potentially may be placed in a residential facility.
  • Interviewed and evaluated patients, including conducting safety and risk assessments.
  • Charged with conducting comprehensive health and risk assessments and developing / executing targeted care / crisis plans based on assessment outcomes.
  • Collaborate with the health services team with outreach efforts to new plan members by completing initial health risk assessments as needed.
  • Provided Client assessments, risk assessments, initial contact support plan and liaised directly with the client or referrer.
  • Completed health risk assessments, prenatal and postpartum assessments to assess members' health needs and concerns.
  • Administered initial comprehensive risk assessments to determine the needs and strengths of at risk pregnant women.
  • Collaborated with care team on the completion of over 11,000 Health Risk Assessments Summer 2015.
  • Achieved top 3 ranking in the city of Chicago for completing patient Health Risk Assessments.
  • Completed annual Health Risk Assessments with members and developed members person centered plan of care.
  • Perform COA, Health Risk Assessments, CAPHS Surveys and HEDIS Measures daily with patients.
  • Perform comprehensive health risk assessments to guide care coordination of members.
  • Conduct Health Risk Assessments to identify objectives, goals and interventions.
  • Conducted health risk assessments to shift beneficiaries into managed care programs.
  • Complete Health Risk assessments and assist with any social needs.
  • Conducted safety and risk assessments to clients at immediate risk.
  • Conducted holistic Health Risk Assessments for complex and high-risk patients.
  • Conducted timely and accurate Health Risk assessments (HRA).
  • Conducted comprehensive telephonic Health Risk Assessments, including DSM-5 criteria.

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31. Client Care

low Demand
Here's how Client Care is used in Ambulatory Care Coordinator jobs:
  • Maintained comprehensive documentation of client care.
  • Collaborate with clients, treatment team, home staff, guardians, and families to provide optimal client care.
  • Attend appointments and oversee client care at clinics, hospitals, nursing homes, and other health care facilities.
  • Coordinate services for home care clients, develop and implement client care plans, coordinate schedules and staffing.
  • Scheduled client care by carefully matching employee skill set with client needs and contract requirements as applicable.
  • Monitored all services authorized for client care, and authorize all care to maintain fiscal accountability.
  • Complete MediCal paperwork, creating client Care Plans, and providing Rehab and Case Management Services.
  • Administered psychological, social, and intellectual assessments to ensure the quality of client care.
  • Assisted Program Coordinators with program development and follow through with staff for client care.
  • Coordinated client cares and medical needs with physician, other disciplines and families.
  • Collaborate with the Child and Family team to appropriately coordinate client care services.
  • Completed Client Care Coordination Plans and Annual Assessment Update interviews per DMH standards.
  • Composed schedules for client care and ensuring quality of care.
  • Monitored all services authorized for client care.
  • Coordinated with social services on client care.
  • Coordinated client care with partnering agencies.
  • Develop and coordinate client care programs.
  • Evaluated client care data analysis.
  • Completed daily client care reports.
  • Attend client care meetings in the home.

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32. Hippa

low Demand
Here's how Hippa is used in Ambulatory Care Coordinator jobs:
  • Maintain files in accordance with established principles of legal documentation and confidentiality to protect HIPPA information and peer review documentation.
  • Certified in HIPPA laws education and routinely recorded and monitored for privacy compliance.
  • Follow and abide by HIPPA confidentiality
  • Maintain confidentiality of protected personal information with all involved systems & providers in accordance with both HIPPA & CFR-42.
  • Comply with the State and Federal Health Information Privacy laws (HIPPA) laws at all times.
  • Maintain confidentiality of all PHI information in compliance with HIPPA, federal and state regulations and laws.
  • Maintain confidentiality requirements of the Health Insurance Protection and Portability Act (HIPPA) at all times.
  • Adhere to all HIPPA laws and make sure that* they are enforced by our Care Givers.
  • Collaborated with other treatment providers when appropriate in compliance with HIPPA and BBS guidelines and regulations
  • Update patient records according to HIPPA regarding the protection of Personal Health Information.
  • Coordinate Care Conferences to discuss highly sensitive information in compliance with HIPPA Rules.
  • Followed HIPPA regulations, and took HIPPA education courses.
  • Maintain a high level of Confidentiality (HIPPA).
  • Maintain client files according to HIPPA standards.
  • Maintain strict HIPPA guidelines with patient information.
  • Complied with and maintained HIPPA.
  • Submit weekly reports of sales transactions Fax hearing tests to inquiring physicians in accordance with HIPPA laws.
  • Comply with Illinois HIPPA and FACTA state laws and regulations to maintain strict confidentiality of all documents.
  • Compiled and maintain a Maryland State Emergency Medical Technician Basic license Complied with all HIPPA regulations.
  • Secure all record with confidentiality and follow all rules that provided by HIPPA policy.

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33. Medical Staff

low Demand
Here's how Medical Staff is used in Ambulatory Care Coordinator jobs:
  • Work with medical staff and nursing administration in development of clinical practice guidelines.
  • Worked closely with professional medical staff to assess progress and develop improvement programs.
  • Maintained good communication between department heads and medical staff by attending meetings
  • Coordinated prenatal care in collaboration with providers and medical staff.
  • Attend Multidisciplinary meetings with medical staff.
  • Provide an effective communication link between patient and medical staff, including relaying messages from providers, gathering information from patients.
  • Communicate thoroughly and effectively with clinical and medical staff, in order to follow out the resident's treatment plan.
  • Established a professional rapport with coworkers, medical staff, management and most of all the patients and families.
  • Interacted with members/family/significant others, practitioners, social workers and medical staff to encourage support of the established IRP.
  • Assist medical staff by completing and verifying medical assistants' charting and referrals for outside testing and follow-ups.
  • Act as liaison during admission, discharge and transition among medical staff, family, and community agencies.
  • Manage, develop, and provide proper training, discipline and counseling to all medical staff.
  • Provide education and support for medical staff in an acute care women's center.
  • Participated in length of stay rounds with case managers and medical staff.
  • Coordinated medical needs of clients with medical staff and community agencies.
  • Coordinate with doctors and other medical staff concerning major skin issues.
  • Provided documentation application software training to ACO Groups and Medical Staff.
  • Consulted with trained highly skilled mental health and medical staff.
  • Networked with on sight medical staff and with family members.
  • Conducted interviews with clients, family and medical staff.

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34. HIV

low Demand
Here's how HIV is used in Ambulatory Care Coordinator jobs:
  • Facilitated educational workshops and therapeutic groups for HIV positive patients in order to empower them.
  • Presented HIV/AIDS presentations and educational programs at Faith Based and Community Based organizations.
  • Developed, coordinated and co-facilitated monthly support groups for HIV effected/affected individuals
  • Worked directly with the HIV/Cancer and Diabetes/Hypertension Case Managers.
  • Assess and enroll HIV+ patients into the Care Coordination Program; supervise team members to ensure appropriate service delivery to patients.
  • Used social work model to provide comprehensive HIV care coordination, Targeted Case Management (TCM) and client advocacy.
  • Referred clients to Treatment Advocacy Program to learn and have a better understanding of HIV as well as their treatments.
  • Provide services families and adults with HIV/AIDS, Serious Mental Disorders and Physical disabilities and Substance Abuse, Prison population.
  • Provide care coordinate 50 caseloads of Adult population diagnose with HIV, Mental Health, Substances use and chronic disease.
  • Ensured that the department delivers the highest quality HIV/AIDS services in accordance with applicable policies, procedures and professional standards.
  • Target Population: Persons with chronic care needs, including mental health, homelessness, substance abuse and HIV/AIDS.
  • Provided direct support and assistance to clients dealing with routine needs for assistance in management of living with HIV.
  • Case Managed adults ages and up with Mental Illnesses, Chronic Health Conditions, and HIV or Aids.
  • Provided case management services to families based on child's particular illness, specializing in HIV infected children.
  • Provide support to special population patients, such as HIV, Hepatitis C, transplant, and anti-coagulation.
  • Provided prevention case management to case load of 30 men at risk for HIV and substance abuse.
  • Managed a caseload of HIV/AIDS infected people, including originating and completing psycho-social assessments and treatment plans.
  • Maintain client charts for compliance with the Standard of Care develop by the Bureau of HIV/AIDS.
  • Worked with clients with HIV/AIDS diagnosis; evaluation and coordination of their physical and emotional support.
  • Case Management for HIV+ clients in returning them in to care and linking newly diagnosed clients.

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35. Monthly Reports

low Demand
Here's how Monthly Reports is used in Ambulatory Care Coordinator jobs:
  • Maintain confidentiality and prepare monthly reports regarding cases.
  • Prepared monthly reports and fiscal accountability.
  • Facilitate the intake process, Comprehensive Services Act (CSA) documentation, monthly reports, and continually update discharge documentation.
  • Prepared care plans, monthly reports, audited case files, reviewed documentations and other reports necessary for certification on services.
  • Filled out nursing monthly reports by the first of each month and sent out quarterly physicians orders for signature.
  • Prepared and submitted monthly reports, which included patient encounters, while ensuring proper coding of pertinent information.
  • Completed monthly reports utilizing Microsoft word, excel and access to determine outcomes for funding partners.
  • Complete monthly reports to the Department of Human Services for court purposes and updates on families.
  • Completed monthly reports documenting all contacts made with family members and those involved in the case.
  • Maintained 200+ client records and generated daily, weekly, and monthly reports, as mandated.
  • Submit required monthly reports for client services including utilization, outcomes data reporting and discharge planning.
  • Provided monthly reports on all operational issues, billing discrepancies and collections and patient registrations.
  • Accepted cases onto Crisis Care, generated computerized weekly and monthly reports.
  • Completed monthly reports in order to execute the proper assistance for clients.
  • Executed office mail procedures and production of weekly and monthly reports.
  • Develop monthly reports and care plans for families detailing their progress.
  • Communicate with the board and provide monthly reports of shelter status
  • Generated weekly and monthly reports monitoring 5 ongoing project contracts.
  • Prepared monthly reports and kept accurate foster parent records.
  • Produced monthly reports for various CT state agencies.

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36. EMR

low Demand
Here's how EMR is used in Ambulatory Care Coordinator jobs:
  • Answer phones, Schedule patients, Excellent skills with EMR, Customer service skills, rooming patients, obtaining vital signs
  • Cross checking information in EMR and insurance plan databases to eliminate clinical gaps that were actually completed.
  • Assist with facilitating the preparation of staff schedules and ensure documentation of such in the EMR.
  • Review home health consents for completion, scanning and filing of consents into patient EMR.
  • Used synapse system, Microsoft, and excel to update and maintain EMR for members.
  • Monitor patients Vital Signs and currently use EMR / Epic system to update patient medical information
  • Maintain updated information in the EMR and provide family support as needed.
  • Monitor and audit paper charts and EMR for inspections and reviews.
  • Maintained and tracked client and employee data in EMR.
  • Document conversations and plan in the EMR.
  • Implemented MP-EMR for NFCH Clinics.
  • Provide support to as a many as 6 PCP practices, with access to both hospital and office EMRs.
  • Navigate EMR system, document telemedicine visit and coordinate after care.
  • Monitor and update patient's medical record as it relates to Medicare via Cerner EMR and Novell EMR program applications.
  • Develop and train workflows within the EMR to meet the requirements for PQRS and Meaningful Use incentives.
  • Full knowledge of EMR and AllScripts PM Full Knowledge of EClinical Works
  • Document client information on Welligent & Unicare EMR.
  • Scheduled appointments through EMR and med screening .

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37. Spiritual Needs

low Demand
Here's how Spiritual Needs is used in Ambulatory Care Coordinator jobs:
  • Partner with terminally ill patients and their families in developing plan of care that meets their unique spiritual needs.
  • Assess the spiritual needs of each resident and patient and implement pastoral care interventions to meet those needs.
  • Focus on emotional, grief, spiritual needs, Salem Cancer Institute, Salem Hospital
  • Developed plan of care for each patient that met his or her spiritual needs.
  • Assess patients' spiritual needs and work with them on a spiritual care plan.

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38. Medical Appointments

low Demand
Here's how Medical Appointments is used in Ambulatory Care Coordinator jobs:
  • Coordinate medical appointments and assist with organization of primary care clinic appointments with quarterly follow up appointments.
  • Transported consumers to necessary medical appointments, visitations, etc.
  • Monitor and/ or accompany clients to scheduled medical appointments.
  • Accompany clients to medical appointments when deemed necessary.
  • Distributed medication and took clients to medical appointments.
  • Coordinated client transportation for medical appointments.
  • Transported/Escorted residents to medical appointments.
  • Accompany families to medical appointments.
  • Coordinate and monitor medical appointments to maintain an organized schedule of appointments for the member to promote ongoing health and wellness.
  • Scheduled Medical appointments to help ensure client's needs are being met and that they were in the best care possible.
  • Risk assessment, data entry, coordination of medical appointments and community services for 400+ members within Milwaukee and surrounding counties.
  • Advanced knowledge of scheduling and attending medical appointments with clients and acting as a liaison between medical providers and clients.
  • Assisted with getting Medicaid, medical appointments, Food Stamps, employment to meet the client's needs.
  • Provide transportation in company vehicles, and accompany clients to medical appointments, personal and group recreational activities.
  • Manage patients' medical appointments for compliance, medical necessity, patient progress and appropriateness of discharge.
  • Scheduled medical appointments for residents as needed as well as transportation for the residents to the appointments.
  • Transported individuals to their work sites, medical appointments, and extracurricular activities in company vehicle.
  • Assisted with Social Service entitlements, medical appointments, medication compliance and daily living skills.
  • Administered client medications, refilled medications, took clients to medical appointments and outings.
  • Scheduled and assisted in all treatment planning meetings, medical appointments and psychiatric appointments.

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39. Clinical Staff

low Demand
Here's how Clinical Staff is used in Ambulatory Care Coordinator jobs:
  • Coordinate appeal and review process with internal and external doctors based on clinical staff recommendation.
  • Provide simultaneous and or consecutive interpreting for the medical /clinical staff and parents accordingly.
  • Prepare and facilitate educational and training material for clinical staff.
  • Performed supervision of clinical staff and quarterly evaluations.
  • Coordinated with clinical staff to facilitate client care/services.
  • Document and distribute written communication to clinical staff.
  • Submit notes into BestNotes so clinical staff as well as the residents' insurance companies can review the residents' progress.
  • Assist Project Director with the collection of staff surveys and development of training and education materials for clinical staff.
  • Authorize days of care based on set clinical guidelines, referring and consulting with licensed clinical staff when necessary.
  • Work with clinical staff and DME providers to develop and coordinate special needs as requested and performs other duties.
  • Serve as primary liaison with the case management team; including physicians, nurse practitioners and clinical staff.
  • Refer any/all clinical issues including but not limited to Urgent Patient Notifications to the appropriate clinical staff member.
  • Supervised implementation of standardized policies and procedures for Point of Care Testing, for use by clinical staff.
  • Act as a liaison between the treating physician, clinical staff, pharmacies and other treatment providers.
  • Help clinical staff in the office and facilities in coping with life issues or deaths of patients.
  • Provide members with education materials (under direction of clinical staff) to increase health care adherence.
  • Worked closely with physicians, clinical staff and community resources to ensure successful return to community.
  • Identified patients with risk (SMI) and coordinated with clinical staff to ensure appropriate care.
  • Answer calls and leave detailed messages for physicians and clinical staff, regarding patient concerns.
  • Worked as a team with the patient, family and clinical staff to assess needs.

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40. Natural Supports

low Demand
Here's how Natural Supports is used in Ambulatory Care Coordinator jobs:
  • Collaborate closely with treatment team, natural supports and community agencies to appropriately coordinate services.
  • Encouraged the establishment and growth of natural supports and community involvement to create sustainability.
  • Coordinated services within the community with key providers and natural supports
  • Assist family in developing/increasing natural supports.
  • Coordinated and collaborated with all mental health entities in the child's life as well as help to develop natural supports.
  • Help families identify formal and natural supports to be a part of their team.
  • Develop and enhance existing natural supports for children and their families.
  • Developed discharge plans and referred clients to natural supports during aftercare.
  • Initiated weekly coordination with formal and natural supports to review and manage client progress.
  • Facilitate monthly Care Plan Treatment meetings with family, collaterals, and natural supports.
  • Facilitated CFTMs with families, therapist, educators, CSIs, and informal and natural supports.

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41. New Clients

low Demand
Here's how New Clients is used in Ambulatory Care Coordinator jobs:
  • Assisted with recruiting of new clients, attended community partnership meeting and training for prenatal/childcare coordination services.
  • Provided customer care and service that included establishing and maintaining an affable relationship with both existing and potentially new clients.
  • Complete new intakes for new clients, including setting up schedules and obtain chronic and stable notes from client physicians.
  • Conduct initial and ongoing assessments on new clients and complete the required assessment tools and appropriate computer data entry.
  • Bill Medicaid for attendant hours * Calling intakes to Department of Aging and Disability for possible new clients.
  • Networked across south central Connecticut for new clients and employees while promoting company's services.
  • Completed referral packets for new clients referred for Targeted Case Management (TCM) services.
  • Assess new clients for intake evaluation to be admitted to receive outpatient methadone services.
  • Exceeded sales goals weekly and assisted in bring in new clients and associates.
  • Complete Case Management assessments with new clients after their initial intake appointment.
  • Scheduled new clients in the system and putting caregivers on assignments.
  • Perform the duties required to obtain and keep new clients.
  • Visit treatment sites to perform intakes of new clients.
  • Staffed new clients and coordinated services for all clients.
  • Enroll new clients for services via home health assistance.
  • Complete Health Home intake-enrollment process for new clients.
  • Work with Case Managers to obtain new clients.
  • Performed intake interviews and assessments for new clients.
  • Develop & establish schedules for new clients.
  • Help to admit new clients.

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42. Medication Management

low Demand
Here's how Medication Management is used in Ambulatory Care Coordinator jobs:
  • Schedule medication management and treatment plan appointments for clients and request medication.
  • Schedule all psychiatric appointments, including psychiatric reassessments and medication management appointments.
  • Facilitate medication management based upon standing orders and protocols.
  • Account balancing, medication management & psychotropic medication planning.
  • Educate clients regarding medication management, self care, and self-help skills to navigate challenges and issues
  • Teach Daily Living and Medication Management Skills to consumers weekly.
  • Support medication management prescribed by PCPs by focusing on treatment adherence and effectiveness.
  • Facilitated the OAS Med Assist Team to enhance medication management services provided to the client on a daily and weekly basis.
  • Managed 14 employees in the Memory Care unit to ensure good resident care and medication management
  • Escort client to any medical appts as needed, assist with medication management.

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43. Crisis Intervention

low Demand
Here's how Crisis Intervention is used in Ambulatory Care Coordinator jobs:
  • Support family s by serving as an advocate, conducted referrals and monitoring crisis intervention, and complete comprehensive psycho-social assessments.
  • Facilitated psycho-educational groups, developed policy and procedure for care coordinator position, advocated for clients, provided crisis intervention.
  • Managed foster family homes through regular phone consultations, home visits, crisis intervention and community-based meetings.
  • Conducted crisis intervention services, while providing behavioral invention techniques to service recipients and their families.
  • Initiated supportive counseling and crisis intervention for groups and individuals in children's rehabilitation hospital setting.
  • Participated on after hours on call crisis intervention system for prompt hospitalization and inpatient determination.
  • Provide crisis intervention, advocacy, and referrals to available and appropriate community resources.
  • Provided crisis intervention and at- risk prevention services for urgent psychiatric and behavioral conditions.
  • Empowered families and clients to utilize positive crisis intervention skills by remaining solution-focused.
  • Conduct outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Perform crisis intervention and communicate with treatment team as unforeseen situations arise.
  • Provided crisis intervention services and performed advocacy services through collateral agency contacts.
  • Provided twenty-four hour crisis intervention coverage in collaboration with other community resources.
  • Delivered crisis intervention and provided clinical direction to staff for interventions.
  • Provide family support and crisis intervention to optimize their home environment.
  • Provided crisis intervention, solution focused & brief counseling to patients/families.
  • Provided crisis intervention and facilitated conflict resolution among the residents.
  • Participated as needed and necessary in crisis intervention and planning.
  • Provided therapy, comprehensive case management, crisis intervention services.
  • Delivered home-based crisis intervention services in order to prevent hospitalization.

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44. Intake Assessments

low Demand
Here's how Intake Assessments is used in Ambulatory Care Coordinator jobs:
  • Conducted initial intake assessments to determine family needs for linkage to community providers/resources.
  • Completed intake assessments to determine client eligibility for services.
  • Scheduled Caregiver shifts and assured coverage Conducted in-home intake assessments of client environment and service needs.
  • Do intake assessments, goal setting, long-term casePlan development, weekly case plan development, and progress monitoring
  • Complete intake assessments, care plans, progress notes within Health Homes and Spectrums time requirements.
  • Provide Pre-intake assessments to determine appropriate level of care.

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45. Outbound Calls

low Demand
Here's how Outbound Calls is used in Ambulatory Care Coordinator jobs:
  • Performed outbound calls to enroll participants, explaining wellness program details under existing insurance provider coverage.
  • Delivered exceptional customer service while overseeing numerous inbound and outbound calls.
  • Establish outbound calls and/or visiting client at their homes, physician office, health care provider location, hospitals, etc.
  • Initiated high volume of outbound calls daily to prospective participants from insurance referrals to participate in the MaternaLink Program.
  • Take incoming calls and make outbound calls to/from patients and health care providers with questions or order updates.
  • Placed high volume of outbound calls to prospective participants to increase program enrollment, while meeting daily quota.
  • Handled inbound and outbound calls and correspondence including placing calls to collect enrollment information from doctors and patients.
  • Scheduled workers' compensation claimants for diagnostic exams; maintained balance between high volume inbound and outbound calls.
  • Initiated daily inbound and outbound calls by collecting and inputting health data into an electronic medical record.
  • Assist in Retro claims with outbound calls, medical notes for review.
  • Placed outbound calls to clients and completed follow up calls if necessary.
  • Handled inbound and outbound calls to process claims for Workers Compensation Patients.
  • Handled and processed more than 40 outbound calls on a daily basis.
  • Conduct outbound calls to members that may have potential Case/Disease Management candidates.
  • Perform daily outbound calls to member to obtain update on their health.
  • Answered incoming calls and make outbound calls to both providers and members.
  • Answer Inbound/Outbound calls to resolve patient inquiries within committed time frames.
  • Make and receive outbound calls.
  • Make outbound calls to patients.
  • Answer inbound calls from doctor offices/nurses as well as making outbound calls to pharmacies regarding status of patient's Makena orders.

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46. DHS

low Demand
Here's how DHS is used in Ambulatory Care Coordinator jobs:
  • Developed relationships with DHS and various community agencies to provide the best possible services to our children and families.
  • Job duties include assessing safety for the children in the homes of families who are involved with DHS.
  • Work with the client and DHS to put in place an effective intervention and prevention plan.
  • Acted as a liaison for members by setting up doctor's appointments and DHS appointments.
  • Maintained communication with DHS, counselors - mental and addiction, schools, and attorneys.
  • Provide parenting and assistance to clients that are involved with DHS.
  • Provided case management services to children and families involved with DHS.
  • Facilitate visits between parents and children who are involved with DHS.
  • Provide drop in visits in accordance to DHS recommendations.
  • Work closely with DHS and the criminal justice system.
  • Worked closely with the referring DHS case managers.
  • Conduct safety monitoring of families involved with DHS.
  • Provide DHS with monthly progress reports.
  • Work with DHS staff throughout the case life for FSRP services.
  • Supervised and monitored family interactions Documentation and monthly reporting to Clinton County Courts and Iowa DHS
  • Performed psychosocial assessments, client evaluations, coordinated intake process, and provided case management for DHS referred clients.
  • Direct social services provider through DHS per contractual agreements.

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47. Court Hearings

low Demand
Here's how Court Hearings is used in Ambulatory Care Coordinator jobs:
  • Foster care caseworker; manage approximately 12-18 foster care cases; provide referrals to families, attend court hearings for families.
  • Attended all court hearings, implemented court orders, facilitate legal placement and provide court reports.
  • Attend court hearings in order to advocate for the client's needs and report progress.
  • Escort consumers to court hearings and advise consumers in court proceedings as needed.
  • Coordinated and facilitated team meetings in order to provide advocacy for court hearings.
  • Attended court hearings and collaborated with Iowa Department of Human Services and family.
  • Participate in administrative reviews and court hearings with regard to the child.
  • Provide written information to the court and report at court hearings.
  • Developed client reports and presented reports during formal court hearings.
  • Provide assistance with transportation to appointments or court hearings.
  • Attended court hearings and proceedings for clients when needed.
  • Provided legal testimony at various child protection court hearings.
  • Attend all court hearings and testify as needed.
  • Attend court hearings on client's behalf.
  • Attend all team meetings and court hearings.
  • Assist families in Family Court hearings.
  • Attend court hearings with families served.
  • Attended District Court hearings with clients.
  • Appear in all court hearings.
  • Attend client's court hearings.

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48. Medical Necessity

low Demand
Here's how Medical Necessity is used in Ambulatory Care Coordinator jobs:
  • Coordinated treatment and determined the medical necessity for utilization management to ensure all participants receive the highest quality of care.
  • Review authorizations for medical necessity for beneficiaries of active duty and retired military members and their families.
  • Review the medical necessity of requested health care services through the application of nationally recognized criteria.
  • Trained providers with regards to medical necessity, admission, discharge criteria and accurate documentation.
  • Created a format for letters of medical necessity to Arkansas Medicaid for non-preferred medications.
  • Evaluated medical necessity for psychiatric services, counseling out-patient services.
  • Performed telephonic concurrent review to determine medical necessity.
  • Reviewed outpatient treatment reports for medical necessity.
  • Assess the medical necessity of inpatients admissions, outpatient services, surgical and diagnostic procedures, and out of network services.
  • Assure compliance in with all documents received, double check all prescriptions to confirm medical necessity based on clinical notes.
  • Provided initial screening for all new patients to assure medical necessity and likelihood of needing social work services.
  • Escalate medical necessity issues, admission status issues and bed assignment conflicts through established chain of command.
  • Insured that medical necessity was met for all diagnostic procedures by insuring that physicians used appropriate codes.
  • Conduct clinical assessments to determine medical necessity for services and refer clients to appropriate services and resources.
  • Handled medical necessity information for clients pertaining to their child's health.
  • Write letters of medical necessity and insurance appeals as needed.
  • Enter patient referrals; review for medical necessity.
  • Complete regular chart reviews to assess the quality of documentation to support skilled Medicare and medical necessity Medicaid/Medicare hMO coverage.
  • review patient medical tests and procedures for medical necessity using company approved programs for determination of approval for payment.
  • Helped obtain pre-injury records and clinical information for clinical review and helped to establish causality and medical necessity.

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49. Safety Plans

low Demand
Here's how Safety Plans is used in Ambulatory Care Coordinator jobs:
  • Developed safety plans and budgets for each individual family.
  • Developed and implemented crisis interventions and safety plans.
  • Created and updated safety plans for each child to ensure the safety of the child, family, and the community.
  • Coordinated the developments and implementations of individual safety plans to assist in the protection and safety of victims and families.
  • Put together safety plans as well as provided appropriate information, while also ensuring that confidentiality was at the forefront.
  • Created strength based service plans, goals, and safety plans with each family to supply individualized care.
  • Prepare, monitor and modify action plans on monthly bases as need as well as crisis safety plans.
  • Crafted individualized care plans and safety plans to promote team work, measure progress and prevent future crisis.
  • Facilitated family team meetings conducting strengths and needs discoveries to create family care and safety plans.
  • Conduct intake assessments, service plan, support safety plans, and any initial paperwork needed.
  • Developed treatment plans and safety plans relevant to each client's diagnosis and treatment needs.
  • Created Individual Care Plans and safety plans unique to the needs of each family.
  • Collaborated with mental health providers, school counselors and clients to create safety plans.
  • Create crisis and safety plans as preventative measures for the future.
  • Coordinate Safety Plans w/ Mobile Crisis -Coordinate team of providers.
  • Develop and implement individual and safety plans for families.
  • Developed safety plans for clients in immediate danger.
  • Provided safety plans for youth and family.
  • Developed care plans and crisis safety plans.
  • Completed risk management and safety plans.

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50. CPT

low Demand
Here's how CPT is used in Ambulatory Care Coordinator jobs:
  • Used ICD-10 and CPT codes to determine medical necessity, based on external hospital regulatory agency guidelines
  • Utilized ICD-9/CPT coding to assist provider: notes on request, to approve, deny, or modify authorizations.
  • Make recommendations to family regarding selection of members of Care Planning Team (CPT) from surrounding community.
  • Performed regular telephone contact with providers to discuss accurate CPT and ICD-9 coding to ensure account resolution.
  • Provide intensive care coordination to youth/families, including the development of Care Plan Teams (CPT).
  • Research CPT/Procedure codes and compare them to the CMS Medicare/Medicaid Fee Schedule to ensure accurate approval/denials.
  • Processed online referral requests via the internet entering ICD-9 and CPT codes via HCP Connect.
  • Gained useful experience with medical coding such as ICD-9 and CPT entries.
  • Audited submitted charges from doctors for accuracy and verified CPT/ICD-9 coding.
  • Check to see if the CPT Codes are a covered benefit.
  • Enter referral requests/authorizations in system using ICD 10 and CPT coding.
  • Coded patient charge tickets using appropriate CPT and ICD-9/10 diagnosis codes.
  • Use ICD-10 and CPT codes to determine medical necessity.
  • Conduct authorizations for CPT and ICD-9 coding to providers.
  • Identified with the family appropriate members of the CPT.
  • Verified correct CPT and ICD-9 codes on referrals.
  • Monitor and modify ICP in concert with CPT.
  • Arrange, convene, and facilitate CPT meetings.
  • Verify appropriate ICD-9 and CPT coding usage.
  • Authorize inpatient stays with insurance companies, find correct ICD 10 diagnosis codes, and cpt codes.

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20 Most Common Skill for an Ambulatory Care Coordinator

Patient Care18.3%
Care Coordinator13.3%
Mental Health Services12%
Treatment Plans9.4%
Community Resources8.1%
Providers5%
Customer Service3.9%
Service Plans3.3%

Typical Skill-Sets Required For An Ambulatory Care Coordinator

RankSkillPercentage of ResumesPercentage
1
1
Patient Care
Patient Care
14.5%
14.5%
2
2
Care Coordinator
Care Coordinator
10.5%
10.5%
3
3
Mental Health Services
Mental Health Services
9.4%
9.4%
4
4
Treatment Plans
Treatment Plans
7.4%
7.4%
5
5
Community Resources
Community Resources
6.4%
6.4%
6
6
Providers
Providers
3.9%
3.9%
7
7
Customer Service
Customer Service
3%
3%
8
8
Service Plans
Service Plans
2.6%
2.6%
9
9
Social Workers
Social Workers
2.6%
2.6%
10
10
Substance Abuse
Substance Abuse
2.4%
2.4%
11
11
Primary Care Physicians
Primary Care Physicians
2.1%
2.1%
12
12
Data Entry
Data Entry
1.9%
1.9%
13
13
Wraparound
Wraparound
1.8%
1.8%
14
14
Medical Records
Medical Records
1.8%
1.8%
15
15
Hospice
Hospice
1.7%
1.7%
16
16
Phone Calls
Phone Calls
1.6%
1.6%
17
17
Durable Medical Equipment
Durable Medical Equipment
1.5%
1.5%
18
18
Scheduling Appointments
Scheduling Appointments
1.3%
1.3%
19
19
Child Care
Child Care
1.3%
1.3%
20
20
Insurance Companies
Insurance Companies
1.2%
1.2%
21
21
Staff Members
Staff Members
1.2%
1.2%
22
22
Appropriate Referrals
Appropriate Referrals
1.1%
1.1%
23
23
Waiver
Waiver
1.1%
1.1%
24
24
Independent Living
Independent Living
1%
1%
25
25
Support Services
Support Services
1%
1%
26
26
Medical Care
Medical Care
1%
1%
27
27
RN
RN
0.8%
0.8%
28
28
Personal Care
Personal Care
0.8%
0.8%
29
29
Hipaa
Hipaa
0.8%
0.8%
30
30
Risk Assessments
Risk Assessments
0.8%
0.8%
31
31
Client Care
Client Care
0.7%
0.7%
32
32
Hippa
Hippa
0.7%
0.7%
33
33
Medical Staff
Medical Staff
0.7%
0.7%
34
34
HIV
HIV
0.6%
0.6%
35
35
Monthly Reports
Monthly Reports
0.6%
0.6%
36
36
EMR
EMR
0.6%
0.6%
37
37
Spiritual Needs
Spiritual Needs
0.6%
0.6%
38
38
Medical Appointments
Medical Appointments
0.6%
0.6%
39
39
Clinical Staff
Clinical Staff
0.6%
0.6%
40
40
Natural Supports
Natural Supports
0.6%
0.6%
41
41
New Clients
New Clients
0.5%
0.5%
42
42
Medication Management
Medication Management
0.5%
0.5%
43
43
Crisis Intervention
Crisis Intervention
0.5%
0.5%
44
44
Intake Assessments
Intake Assessments
0.5%
0.5%
45
45
Outbound Calls
Outbound Calls
0.5%
0.5%
46
46
DHS
DHS
0.5%
0.5%
47
47
Court Hearings
Court Hearings
0.5%
0.5%
48
48
Medical Necessity
Medical Necessity
0.5%
0.5%
49
49
Safety Plans
Safety Plans
0.5%
0.5%
50
50
CPT
CPT
0.5%
0.5%

22,445 Ambulatory Care Coordinator Jobs

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