Ambulatory care coordinator jobs in Kendale Lakes, FL - 110 jobs

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Case Management Coordinator Duration: 3-4 Months Pay rate: $30-32 /hr. on W2 Job description: This role will require 50-75% travel for face-to-face visits with members in Miami Dade. Schedule is Monday-Friday, 8:00am-5:00pm, standard business hours. We are seeking self-motivated, energetic, detail oriented, highly organized, tech-savvy Case Management Coordinator to join our Case Management team. This opportunity offers a competitive salary and full benefits. Our organization promotes autonomy through a Monday -Friday working schedule, paid holidays, and flexibility as you coordinate the care of your members. Case Management Coordinator is responsible for telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness Experience: Bachelor's degree required-No nurse, social work degree or related field. Location: Candidates must be located in North Miami Dade county About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

About us: Solis Health Plans is a new kind of Medicare Advantage Company. We provide solutions that are more transparent, connected, and effective for both our members and providers. Solis was born out of a desire to provide a more personal experience throughout all levels of the healthcare journey. Our team consists of expert individuals that take pride in delivering quality service. We believe in a culture that collaborates and supports one another, and where success is interlinked, and each employee is valued. Please check out our company website at ************************ to learn more about us! **MUST be Bilingual in English and Creole is required** Full benefits package offered on the first on the month following date of hire including: Medical, Dental, Vision, 401K plan with a 100% company match! Our company has doubled size and we have experienced exponential growth in membership from 2,000 members to almost 7,000 members in the last year! Join our winning Solis Team! Position is fully onsite Monday-Friday. Location: 9250 NW 36th St, Miami, FL 33178. Position Summary: Case Management Care Coordinators play a crucial role in helping members manage their health by acting as a liaison between the health plan's Case Management Department and the member's healthcare providers. They perform their duties as an extension of the case management team, ensuring that the components identified as part of the member's care are addressed and arranged. The Care Coordinators provide support by reaching out to members and ensuring their needs are met. Additionally, the Care Coordinator gathers key information that enables other members of the department, as well as those in other departments, to deliver exceptional customer care through attention to detail, empathetic communication, and necessary follow-up for optimal healthcare experiences. This role requires flexibility, quick thinking, and a caring disposition. Essential Duties and Responsibilities: Performs member screenings through the completion of health risk assessments. Completes interventions based on the member's individualized care plan. Schedules appointments to support care plan goals. Communicates professionally with nurses and physicians, both internal and external to the organization. Handles inbound calls and answers member inquiries. Connects with members via phone and other communication methods. Coordinates with community resources to support interventions outlined in the member's individualized care plan. Documents information accurately within the member's electronic record. Assists the case management team with supporting and following up on interventions and actions. Ensures compliance with all regulatory requirements, including HIPAA, OSHA, and other federal, state, and local regulations. Assists with data collection. Maintains a polite and professional demeanor at all times. Upholds patient confidentiality at all times. Works effectively in a high-paced and demanding environment. Demonstrates the ability to multi-task and prioritize effectively. Assists with the training of new staff members. Performs other duties and projects as assigned. Qualifications & Education: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School Diploma and a minimum of two (2) years of experience in a healthcare-related customer service position, or an equivalent combination of education and experience. Experience in Medicare and managed care insurance is preferred. Knowledge of CMS guidelines is preferred. Excellent computer skills are required, including proficiency in Microsoft Office. Strong decision-making and organizational skills. Excellent listening, interpersonal, verbal, and written communication skills with individuals at all levels of the organization. Must be able to perform duties with minimal supervision. Willingness and ability to function independently as well as part of a team. Working knowledge of medical terminology. Fluency in both Creole and English is required. Performance Measurements: Duties accomplished at the end of the day/month. Attendance/punctuality. Compliance with Company regulations. Safety and Security. Quality of work. What set us apart: Join Solis Health Plans as a Case Management Care Coordinator and become a catalyst for positive change in the lives of our members. At Solis, you will be part of a locally rooted organization deeply committed to understanding and serving our communities. If you are eager to embark on a purpose-driven career that promises growth and the chance to make a significant impact, we encourage you to explore the opportunities available at Solis Health Plans. Join us and be the difference!

The Authorization Coordinator & Patient Access is responsible for ensuring a seamless patient experience from initial contact through admission or scheduling, while securing timely and accurate insurance authorizations. This role serves as a critical link between patients, providers, payers, and hospital departments to support efficient operations, regulatory compliance, and optimal reimbursement. Key Responsibilities: Patient Access Functions Greet patients and families in a courteous and professional manner Register patients accurately including demographics and insurance information Verify insurance eligibility and benefits Collect co-pays, deductibles, and other patient financial responsibilities Explain registration forms, consent documents, and patient rights Maintain HIPAA compliance and patient confidentiality Resolve registration errors and update patient records Coordinate admissions, discharges, and transfers as applicable Authorization & Referral Functions Obtain prior authorizations and pre-certifications for services Review physician orders for completeness and medical necessity Communicate with insurance companies and managed care organizations Track authorization status and follow up to prevent delays or denials Document authorization numbers and payer communications Collaborating with clinical staff, case management, and billing Assist in denial prevention by ensuring payer compliance Required Knowledge & Skills: Knowledge of medical terminology and insurance processes Strong attention to detail and communication skills Ability to multitask in a fast-paced healthcare environment Hospital or acute care experience (preferred) CRCR, CHAA, or similar certification (preferred) Bilingual skills as applicable (preferred) Education/Experience/Licensure/Technical/Other: Education: High School Diploma or Equivalent (Associate's Degree preferred) Experience (Type & Length): 1-3 years in patient access, registration, or authorization Software/Hardware: License/Certification: Other: Must clear background and drug test required.

InBloom Autism Services has created an inviting and engaging, play-based environment for children with Autism Spectrum Disorder (ASD) to develop their skills as well as a supportive, value-driven organization for our team members to do what they do best. We offer an extensive support model for the purpose of continuing the growth and development of our teams. We never stop learning. We are looking for an experienced Care Coordinator for our Clinical Support Center in Ft. Lauderdale who likes the challenge of a fast-paced environment. Ideally, the candidate must possess a willingness and ability to learn quickly and be a motivated and detail-oriented team player. It is important to be polished in appearance and possess great communication skills, professionalism and always with a positive attitude. The Care Coordinator at InBloom Autism Services is someone who takes pride in being organized, paying attention to details, and helping others succeed. In the spirit of InBloom's core value to “always do the right thing” the Care Coordinator works diligently with the rest of the Care Team to make sure the individuals who receive care from InBloom Autism Services can do so without having to worry about the logistics of verifying coverage and maintaining authorizations with their healthcare coverage provider. The Care Coordinator does their part so caregivers can focus on the most important thing: progress for their child. The Care Coordinator is a team-player, an effective communicator, and a positive influence to the rest of the Care Team each and every day. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsible for pre-certification/authorization and insurance verification for all patients, in coordination with the rest of the Care Coordination team. Research, follow-up, and resolve open & pending authorizations in a timely manner Calculate cash estimates for patients on upcoming visits/ procedures. Document activity in the patient accounts. Accurately enter insurance information into computer system. Concisely, precisely and accurately document all information. Help the Care Team maintain clear communication with patients as well as insurance companies. Work closely with other departments to communicate authorization approvals and denials, patient benefit changes, and other information Maintain strict confidentiality of patient and center related business. Obtain prior authorization for medical services. Scanning medical documents into patient accounts. Performs other related duties as assigned. Qualifications High School Diploma or equivalent. Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others. Displays the ability to communicate with others effectively, listen closely and convey points clearly. Shows proficiency with computer programs which may include Microsoft Word, Excel, PowerPoint, Outlook and others. Demonstrates excellent customer service skills and the ability to calm patients or clients who may be distraught. Shows the ability to calm frustrated clients quickly and make decisions based upon anticipated outcomes. Possesses the ability to adjust to constantly changing workloads. Strong Written and Communication skills Ability to multitask and has exceptional organizational skills Ability to communicate and coordinate between departments. Work environment Noise Level is moderate to loud Physical demands Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Travel required None. Affirmative Action/EEO statement InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay Range Up to USD $42,000.00/Yr.

We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

Job Highlights The Intake Coordinator is responsible for the coordination of client visits, maintenance and upkeep of scheduling records and logbooks, and the accurate and timely communication of scheduling changes between office and field staff. Qualifications Associate's degree or higher Two (2) years' experience as Coordinator in home health or another health-related field preferred Ability to manage routine office files, logbooks, and field staff schedules Good people skills and detailed oriented Ability to work independently without constant supervision An RN/LPN with home health background is also acceptable Home health experience a plus Bilingual in English and Spanish Fluent in English to be able to communicate effectively with patients/caregivers, hospitals, doctors, etc. Ability to multi-task in a fast pace environment Responsibilities Takes and/or assists in taking referrals as needed, in cooperation with a licensed nurse Updates logbooks and schedule sheets Assists in coordinating services provided to clients Controls and monitors schedule changes Makes copies of referral sheets for Payroll and Billing Manager Checks compliance of visits done (on master schedule) after all notes are matched to charges; immediately brings any scheduling problems to the supervisor's attention Calls hospital Social Services department to notify them that an agency client has been admitted to their hospital Gives and takes report from the on-call coordinator Attends case conferences as requested by his/her supervisor Obtains weekly visit count and reports results to the DON Assists in relaying messages to field staff, office staff and community liaisons Performs other duties as assigned by the Supervisor or Administrator Maintains current client roster with necessary information Works to develop a positive rapport with all staff members and community resources affiliated with home health care services Maintains high visibility and availability while in the office Verify insurance eligibility and qualify patients for home health services Process patient referrals, verify physician and order information. Admissions and Schedule staff Schedule patients in Wellsky EMR Obtain required clinical and demographic data from patient and sources. Answer phone calls Send documentation to physicians and obtain signature Send documentation to physicians and obtain signatures Benefits Monday thru Friday Location: In-person Hours of operation: 9am-5pm Functional Abilities Able to communicate verbally and in writing to the extent required by the position Able to physically perform the duties required by the position

Pediatric-Focused Care Coordination The Population Health and Care Coordinator plays a critical role in overseeing chronic disease management, care coordination, complex case management, and programs aimed at improving quality of life and closing gaps in care for members within the manage care system. This position is responsible for coordinating, educating, and providing expertise to members across the continuum of care, from managing complex medical conditions to addressing chronic diseases. The coordinator promotes adherence to preventative care measures and facilitates healthcare interventions at the most appropriate and safe level, empowering members to self-manage their chronic conditions and take control of their health. This role supports the practitioner-patient relationship by aligning with the established plan of care, utilizing cost-effective and evidence-based practice guidelines. The primary objectives are to address acute healthcare needs, prevent or delay the progression of severe disease stages, and enhance the overall quality of life for members. Through this approach, the Population Health and Care Coordinator works to reduce complications, morbidity, and healthcare costs, ensuring that members receive comprehensive and coordinated care. The coordinator's responsibilities are carried out in accordance with the requirements of Medicaid contracts, Community Care Plan (CCP) Health Services policies and procedures, and Patient-Centered Medical Home (PCMH) standards, ensuring compliance with all relevant regulations and guidelines. By facilitating collaboration among healthcare providers, social services, and community resources, the Population Health and Care Coordinator plays a pivotal role in achieving positive health outcomes and improving the overall well-being of the members served. Essential Duties and Responsibilities: Lead and Coordinate Multidisciplinary Team Efforts: Assigned to one or more physician practices, lead a multi-disciplinary team to identify clients with the highest levels of morbidity, risk, utilization, cost, and gaps in care. Implement strategies to collaborate with providers to improve patient outcomes and quality of care. Care Coordination and Assessment: Analyze clinical information to identify eligible members for the Concierge Care Coordination Program. Conduct a thorough needs assessment for all identified enrollees, including risk stratification to determine health, psychological, educational, and social needs, and establish the level of care required. Review daily census for hospitalized enrollees within the panel; assess needs and coordinate discharge planning. Evaluate hospitalized enrollees for ongoing care coordination, disease management, or open gaps in care, and collaborate with hospitals and providers to address needs. Develop and Monitor Individualized Care Plans: Collaborate with physicians and enrollees to develop individualized care plans. Establish Specific, Measurable, Achievable, Realistic, and Time-bound (SMART) goals that address identified needs, improve quality of life, and evaluate cost and quality outcomes. Regularly update care plans as changes in enrollee status occur, and at least annually; communicate with the multidisciplinary team as needed. Member Engagement and Education: Conduct outreach to enrollees with chronic conditions, multiple gaps in care, or those needing preventive services. Provide education on disease processes, healthy lifestyle changes, and self-management of chronic conditions, consistent with clinical practice guidelines. Educate members on shared decision-making tools to ensure they are informed of all care options, including potential benefits and risks. Empower members to self-manage their conditions to enhance their quality of life. Monitoring and Follow-Up: Conduct outreach and follow-up for enrollees with frequent emergency room visits to identify contributing factors and develop strategies to reduce avoidable ER and hospital admissions. Monitor clinical outcomes, ensure timely medical care, and promote adherence to recommended preventive care, screenings, and medication regimens. Assess barriers when members do not meet treatment goals, do not follow the care plan, or miss important appointments. Collaboration and Communication: Facilitate coordination, communication, and collaboration with members, providers, and other stakeholders to achieve care goals and optimize positive outcomes. Conduct or participate in team huddles to review strategies, identify clients or providers with immediate needs, and develop action plans. Conduct multidisciplinary team conferences as needed for clients with significant clinical, social, or behavioral health concerns. Compliance and Documentation: Maintain documentation requirements to meet compliance with quality standards and accreditation requirements related to disease management and care management programs. Acknowledge and protect patient rights regarding confidentiality; adhere to HIPAA guidelines and regulations at all times. Refer cases to the medical director for any questionable, quality, or inappropriate treatment regimens. Additional Responsibilities: Assist in conducting in-home assessments with Concierge Care Coordination Health Social Worker, as needed, to evaluate home safety, appropriateness of the setting, and ensure members have all necessary supplies and medications. Support the practitioner-patient relationship and care plan with a focus on preventing disease exacerbation and complications. Complete other projects, assignments, and duties as assigned to support the goals of the care coordination program. This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: Bachelor's Degree in Nursing. Master's Degree in Nursing (Preferred) Certificates and Licenses: Registered Nurse licensure in the state of Florida Certified Case Manager (Preferred) Experience: Clinical Experience: 3-5 years of clinical experience in managing chronic diseases, complex medical cases, or care coordination, preferably in settings such as hospitals, outpatient clinics, or community health organizations. Experience in Managed Care/Health Plan Setting: 3-5 years of experience working in a Pediatric managed care, health plan, or insurance environment, specifically in roles related to chronic disease management, case management, or care coordination. Care Coordination and Case Management: Demonstrated experience in coordinating care for members with complex medical needs, including conducting needs assessments, developing care plans, and collaborating with multidisciplinary teams to close gaps in care and improve health outcomes. Utilization Management: Experience with utilization management processes, including prior authorizations, appeals, and reviewing clinical documentation to ensure appropriate use of healthcare resources. Regulatory Knowledge: Familiarity with Medicaid, Medicare, or other state and federal healthcare programs, including knowledge of relevant regulations, compliance standards, and quality benchmarks. Technical Proficiency: Proficient in Microsoft Office Suite and other relevant software for documentation and data management. Experience with electronic health records (EHR) systems such as EPIC, JIVA, or similar platforms is preferred. Skills and Abilities: Self-Motivation and Independence: Demonstrates the ability to self-motivate and work independently, managing time and resources effectively to complete tasks with minimal supervision. Communication: Exceptional oral and written communication skills, with the ability to clearly convey complex information to diverse audiences, including patients, healthcare providers, and team members. Strong interpersonal communication skills, with the ability to effectively collaborate and build relationships within multidisciplinary teams. Organizational and Problem-Solving Skills: Highly organized with excellent problem-solving abilities, capable of managing multiple priorities and tasks in a dynamic healthcare environment. Skilled in professional interaction and human relations, with the ability to navigate complex patient and provider interactions. Team Collaboration: Proficient in processes to build and participate in cross-functional teams, promoting a collaborative approach to care coordination and complex case management. Project Management: Ability to follow through on projects or assignments to successful completion, demonstrating decisive judgment and a commitment to quality outcomes. Motivational Interviewing and Education: Experience with motivational interviewing techniques and understanding of adult learning styles to engage and educate members in self-management of their conditions. Analytical Skills: Strong analytical skills with the ability to read and interpret various documents, including safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence and to present information effectively before groups of customers or employees. Mathematical Skills: Competent in basic mathematical skills, including the ability to add, subtract, multiply, and divide in all units of measure. Capable of computing rates, ratios, and percentages, and interpreting bar graphs. Practical Problem-Solving: Ability to solve practical problems and address a variety of concrete variables in situations where only limited standardization exists. Able to interpret various instructions furnished in written, oral, diagram, or schedule form. Work Schedule: Community Care Plan is currently following a hybrid work schedule. The company reserves the right to change the work schedules based on the company needs. Physical Demands: The physical demands outlined below are representative of those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these essential functions. Regular Activities: While performing the duties of this job, the employee is regularly required to sit for extended periods, use hands to handle or feel objects, tools, or controls, reach with hands and arms, and communicate verbally to effectively interact with team members and enrollees. Frequent Activities: The employee is frequently required to stand, walk, and sit, which may involve moving between different areas of the work environment. Occasional Activities: The employee may occasionally be required to stoop, kneel, crouch, or crawl to perform specific tasks or to access certain areas. Lifting Requirements: The employee may occasionally need to lift and/or move items weighing up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Background Screening Notice: In compliance with Florida law, candidates selected for this position must complete a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. The Clearinghouse is a statewide system managed by the Agency for Health Care Administration (AHCA) and is designed to help protect children, seniors, and other vulnerable populations while streamlining the screening process for employers and applicants. Additional information is available at: *********************************

Job Description We are seeking a Care Coordinator IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.

ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 600 staff at its location in Ft Lauderdale and West Palm Beach, Florida. Job Summary: This position provides for the aftercare of the youth who have aged out of the foster care system. Coordinates community resources such as affordable housing, housing needs, and local resources. The items listed below are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide. Understand the capacity and funding stream of each agency that provides supports and services to adolescents and young adults. Provide information to adolescents regarding opportunities and resources Conduct visits with children to assess appropriate services, assess engagement in services and youth's team, assessing educational success, youth's personal goals/needs, psychoeducation regarding benefits, prepping for court and or staffing's, and working directly with life coach or mentor assigned. Develop and manage relationships with Dependency Case Managers and stakeholders. Respond to concerns in a timely and thorough manner to resolve outstanding issues. Provide service recommendations to dependency case manager, residential providers, and licensing agencies to ensure that children and young adults in out of home care have the opportunity to develop essential life skills and following up accordingly. Consult and support Dependency Case Manager to identify appropriate assessments and services to adolescents and young adults that promote long-term independence. Participate in permanency and placement staffing and court hearings, as needed Participate in local, statewide, and national organizations meetings, activities and initiatives focused on children's independent living and related community resources Provide data and information to Senior Leadership as requested Recognize, respect, and respond to the unique, culturally defined needs of persons and families serviced. Perform other duties as assigned. Skills/Requirements: Years of Experience: 1 year of experience in Child Welfare is strongly preferred. Experience working with adolescents preferred Education/Licenses/Certifications: Bachelor's degree in social work or related field Master's Degree preferred Abilities Required: Ability to make complex decisions and balance the needs of stakeholders involved Ability to be sensitive to the service population's cultural and socioeconomic characteristics Ability to manage execution and direct the work of others towards task completion Ability to provide high customer satisfaction with positive service delivery results Important Notes: ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law. Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).

American Health Associates, a premier clinical laboratory predominantly servicing the long-term care industry now offers at-home care services (phlebotomy, medical imaging, etc.). This service aims to help expand patients' options when it comes to how and where they get their medical imaging, blood work and labs done. We know how hard it can be to get to an imaging center or lab for those with limited mobility, severe health conditions, and for those with lack of transportation. AHA is changing lives for the people we serve and the people we hire. Join our team who make a difference in people's lives every single day! AHA's Care at Home Coordinator is a highly visible customer service and patient-focused role. Our Coordinator is responsible for resolving client concerns regarding patients that require a home draw and/or medical imaging services. Develop and maintain schedule for phlebotomists and imaging technologists assigned to the home care patient. Troubleshoot inquiries from all sources (e.g., Client Services/Sales). Client notification and follow-up required on these and more complex issues. Resolve all concerns to satisfaction of client and patient. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare services are provided by AHA's Mobile Care Service team. This is not a remote position. RESPONSIBILITIES: · Handle all concerns regarding patient phlebotomy draws and medical imaging. These concerns may be received by telephone, or in writing/email/fax. · Daily logs/schedules will be developed and tracked to completion for our Mobile Care Services team to ensure at homes services are completed in a timely manner. · Document reporting or call history will be maintained for department metrics. · AHA's Care at Home Coordinator will contact the client or patient to resolve routine matters related to patient testing or medical imaging services. Patients may also be called to schedule at home services. · Use the established protocols for reporting client complaints. · Provide research and resolution on complex issues, including those that have been referred by Client Services. · May coordinate or provide training to new hires. · Recognize quality service issues and provide feedback to appropriate personnel on opportunities for improvement. · May assist in the delegation of work in the absence of the supervisor or manager. · Ongoing responsibility to maximize department quality and productivity by monitoring service levels and minimizing abandoned calls. · Provide extraordinary customer service and collaboration to all internal and external customers. · Performs other related duties as assigned. Requirements · High School Diploma (or equivalent) required. · Healthcare/clinical laboratory or customer service experience is preferred. · Must demonstrate a strong history of dependability and customer service skills. · Experience in a Call Center/Customer service environment preferred. · Data entry experience preferred. · Strong typing and computer skills. · Excellent verbal and written communication skills. · Strong teamwork skills. · Ability to manage stress. · Capable of handling multiple priorities and their time in a high-volume setting. · Willingness to accept additional responsibilities with a positive attitude. · May need to be available on alternating weekends. · Must possess a passion for SAFETY and CUSTOMER SERVICE! AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers. + Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care. + Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location. + Uses web-based insurance platforms to generate referral authorizations. + Effectively communicates the physicians/clinicians needs or outstanding items to patients. + Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment. + Ensures any missed external appointments are rescheduled and communicated to the PCP. + Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner. + Provides extraordinary customer service to all internal and external customers. + Performs other related duties as assigned. **PAY RANGE:** $17.0 - $24.26 Hourly **EMPLOYEE BENEFITS** ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE (************************************************** Current Contingent Worker please see job aid HERE to apply \#LI-Onsite

We are looking for someone available for Wednesdays and weekends 9:30am to 5pm...with a possible fulltime opening in the future. Are you ready to love your job again? Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work and we are honored to be one of only 20 companies on Fortune Magazine's "Best Workplaces in Aging Services" list. Arbor People feel the love every day because we provide: * Free Meal for Each Work Shift * Employee Assistance Program - Wellness Resources for You and Your Family * Competitive Pay Rates * Paid Time Off for Full Time and Part Time Staff, Plus the Ability to Turn Your PTO Into Cash * Options To Get Paid on Your Own Schedule * Certified Great Place to Work * Pathways For Growth Opportunities * Diversity, Equity and Inclusion Training * Tuition Assistance * Student Loan Repayment Assistance * Access To Emergency Financial Assistance * Access To Health, Dental, Vision Insurance * 401K with Employer Matching Contributions As a Memory Care Engagement Coordinator at The Arbor Company, your work matters. Here's why: * You will provide meaningful and engaging opportunities for our residents to thrive and improve their overall health and spirit through our 6-dimensional engagement program * You will make a positive contribution to the lives of our residents and families through building deep connections. * You can utilize your creativity and have fun at work! * You will be a part of a dynamic team You'll be great on this team because you have: * Previous experience as a teacher, childcare provider, event planner, or a caregiver. * Seeking a career in healthcare/assisted living * Passion for helping others and seniors * Experience working in an Activities department in an assisted living community is a plus. * Memory care experience is desired. Our people and our residents are at the center of our universe. We can't wait to meet you! The Arbor Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Arbor8

Event & Hospitality Coordinator - Fort Lauderdale What You'll Do: Coordinate and execute on-site and off-site events and hospitality functions in South Florida and other states. Manage conference room calendars, meeting setups, food and beverage service, and inventory. Track RSVPs, manage event spreadsheets, and support pre- and post-event logistics. Work with vendors, handle order tracking, and maintain departmental records in Excel, Outlook, and MS Teams. Provide on-site event support including registration tables, booths, and firm community/employee engagement events. Collaborate with Facilities, Office Services, and Reception to ensure seamless operations. What You'll Bring: Strong event coordination and hospitality experience, preferably in a professional services environment. Proficiency with MS Office (Excel, Outlook, Teams) required; knowledge of Zoom, Vuture/Marketo/Eloqua, Canva, or Asana a plus. Excellent communication skills for direct interaction with attorneys, clients, and executives. Ability to manage logistics, vendor relations, and data tracking efficiently. Flexible to work in both Fort Lauderdale and Miami offices (1-2 days per week). Professionalism and client-facing experience required. ****************************

Job Description About us: Solis Health Plans is a new kind of Medicare Advantage Company. We provide solutions that are more transparent, connected, and effective for both our members and providers. Solis was born out of a desire to provide a more personal experience throughout all levels of the healthcare journey. Our team consists of expert individuals that take pride in delivering quality service. We believe in a culture that collaborates and supports one another, and where success is interlinked, and each employee is valued. Please check out our company website at ************************ to learn more about us! **MUST be Bilingual in English and Creole is required** Full benefits package offered on the first on the month following date of hire including: Medical, Dental, Vision, 401K plan with a 100% company match! Our company has doubled size and we have experienced exponential growth in membership from 2,000 members to almost 7,000 members in the last year! Join our winning Solis Team! Position is fully onsite Monday-Friday. Location: 9250 NW 36th St, Miami, FL 33178. Position Summary: Case Management Care Coordinators play a crucial role in helping members manage their health by acting as a liaison between the health plan's Case Management Department and the member's healthcare providers. They perform their duties as an extension of the case management team, ensuring that the components identified as part of the member's care are addressed and arranged. The Care Coordinators provide support by reaching out to members and ensuring their needs are met. Additionally, the Care Coordinator gathers key information that enables other members of the department, as well as those in other departments, to deliver exceptional customer care through attention to detail, empathetic communication, and necessary follow-up for optimal healthcare experiences. This role requires flexibility, quick thinking, and a caring disposition. Essential Duties and Responsibilities: Performs member screenings through the completion of health risk assessments. Completes interventions based on the member's individualized care plan. Schedules appointments to support care plan goals. Communicates professionally with nurses and physicians, both internal and external to the organization. Handles inbound calls and answers member inquiries. Connects with members via phone and other communication methods. Coordinates with community resources to support interventions outlined in the member's individualized care plan. Documents information accurately within the member's electronic record. Assists the case management team with supporting and following up on interventions and actions. Ensures compliance with all regulatory requirements, including HIPAA, OSHA, and other federal, state, and local regulations. Assists with data collection. Maintains a polite and professional demeanor at all times. Upholds patient confidentiality at all times. Works effectively in a high-paced and demanding environment. Demonstrates the ability to multi-task and prioritize effectively. Assists with the training of new staff members. Performs other duties and projects as assigned. Qualifications & Education: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School Diploma and a minimum of two (2) years of experience in a healthcare-related customer service position, or an equivalent combination of education and experience. Experience in Medicare and managed care insurance is preferred. Knowledge of CMS guidelines is preferred. Excellent computer skills are required, including proficiency in Microsoft Office. Strong decision-making and organizational skills. Excellent listening, interpersonal, verbal, and written communication skills with individuals at all levels of the organization. Must be able to perform duties with minimal supervision. Willingness and ability to function independently as well as part of a team. Working knowledge of medical terminology. Fluency in both Creole and English is required. Performance Measurements: Duties accomplished at the end of the day/month. Attendance/punctuality. Compliance with Company regulations. Safety and Security. Quality of work. What set us apart: Join Solis Health Plans as a Case Management Care Coordinator and become a catalyst for positive change in the lives of our members. At Solis, you will be part of a locally rooted organization deeply committed to understanding and serving our communities. If you are eager to embark on a purpose-driven career that promises growth and the chance to make a significant impact, we encourage you to explore the opportunities available at Solis Health Plans. Join us and be the difference!

Job DescriptionSalary: $18-$22 Job Highlights The Intake Coordinator is responsible for the coordination of client visits, maintenance and upkeep of scheduling records and logbooks, and the accurate and timely communication of scheduling changes between office and field staff. Qualifications Associate's degree or higher Two (2) years experience as Coordinator in home health or another health-related field preferred Ability to manage routine office files, logbooks, and field staff schedules Good people skills and detailed oriented Ability to work independently without constant supervision An RN/LPN with home health background is also acceptable Home health experience a plus Bilingual in English and Spanish Fluent in English to be able to communicate effectively with patients/caregivers, hospitals, doctors, etc. Ability to multi-task in a fast pace environment Responsibilities Takes and/or assists in taking referrals as needed, in cooperation with a licensed nurse Updates logbooks and schedule sheets Assists in coordinating services provided to clients Controls and monitors schedule changes Makes copies of referral sheets for Payroll and Billing Manager Checks compliance of visits done (on master schedule) after all notes are matched to charges; immediately brings any scheduling problems to the supervisor's attention Calls hospital Social Services department to notify them that an agency client has been admitted to their hospital Gives and takes report from the on-call coordinator Attends case conferences as requested by his/her supervisor Obtains weekly visit count and reports results to the DON Assists in relaying messages to field staff, office staff and community liaisons Performs other duties as assigned by the Supervisor or Administrator Maintains current client roster with necessary information Works to develop a positive rapport with all staff members and community resources affiliated with home health care services Maintains high visibility and availability while in the office Verify insurance eligibility and qualify patients for home health services Process patient referrals, verify physician and order information. Admissions and Schedule staff Schedule patients in Wellsky EMR Obtain required clinical and demographic data from patient and sources. Answer phone calls Send documentation to physicians and obtain signature Send documentation to physicians and obtain signatures Benefits Monday thru Friday Location: In-person Hours of operation: 9am-5pm Functional Abilities Able to communicate verbally and in writing to the extent required by the position Able to physically perform the duties required by the position

About Us Join us in making a career in Independent Living Systems, an industry leader in managing home and community-based programs for over 20 years. Independent Living Systems, LLC and its subsidiaries offer a comprehensive range of clinical and third-party administrative services to managed care organizations and providers that serve high-cost, complex member populations in the Medicare, Medicaid, and Dual-Eligible Market. ILS provides tailored integrated solutions aimed at improving health outcomes while rebalancing costs, addressing social determinants of health and connecting members with community-based resources. ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. Position Summary The Care Coordinator is responsible for coordinating a continuum of care activities for the enrollees, ensuring optimum utilization of resources to improve their quality of life as well as assisting them to live and work in the setting of their choice. Through care coordination FCC ensures the enrollee's needs are being met and prevents fragmentation of care. It involves developing a comprehensive and individualized care plan using a person-centered approach, in conjunction with the enrollee and their authorized representative based on identified problems, challenges, barriers and goals. FCC Care Coordinators are the key element in the FCC Integrated Model of Care. Education & Experience Care Coordinators with the following qualifications also have a minimum of two (2) years of relevant experience: a) Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field or b) Registered nurse licensed to practice in the state or c) Bachelor's degree in a field other than social science. Care Coordinators with the following qualifications have a minimum of four (4) years of relevant experience: License Practical Nurse licensed to practice in the state. Relevant experience may substitute for the educational requirement on a year-for-year basis. Care Coordinators without the aforementioned qualifications may substitute professional human service experience on a year-for-year basis for the educational requirement. Experience working with the developmentally disabled community preferred. EEO STATEMENT In compliance with the Drug-Free Workplace Act of 1988, Independent Living Systems has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol and drug abuse pose a threat to the health and safety of ILS employees and to the security of the company's equipment and facilities. For these reasons, ILS is committed to the elimination of drug and alcohol use and abuse in the workplace. Independent Living Systems, LLC, and its subsidiaries, including FCC, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, disability, ancestry, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description ChildNet, Inc. is a private, not-for-profit community-based care (CBC) agency servicing Broward and Palm Beach County. We are contracted with the State of Florida, Department of Children and Families, to provide case management support to abused, abandoned, and neglected children. ChildNet is nationally accredited by the Council on Accreditation (COA) and employs over 600 staff at its location in Ft Lauderdale and West Palm Beach, Florida. Job Summary: This position provides for the aftercare of the youth who have aged out of the foster care system. Coordinates community resources such as affordable housing, housing needs, and local resources. The items listed below are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide. Understand the capacity and funding stream of each agency that provides supports and services to adolescents and young adults. Provide information to adolescents regarding opportunities and resources Conduct visits with children to assess appropriate services, assess engagement in services and youth's team, assessing educational success, youth's personal goals/needs, psychoeducation regarding benefits, prepping for court and or staffing's, and working directly with life coach or mentor assigned. Develop and manage relationships with Dependency Case Managers and stakeholders. Respond to concerns in a timely and thorough manner to resolve outstanding issues. Provide service recommendations to dependency case manager, residential providers, and licensing agencies to ensure that children and young adults in out of home care have the opportunity to develop essential life skills and following up accordingly. Consult and support Dependency Case Manager to identify appropriate assessments and services to adolescents and young adults that promote long-term independence. Participate in permanency and placement staffing and court hearings, as needed Participate in local, statewide, and national organizations meetings, activities and initiatives focused on children's independent living and related community resources Provide data and information to Senior Leadership as requested Recognize, respect, and respond to the unique, culturally defined needs of persons and families serviced. Perform other duties as assigned. Skills/Requirements: Years of Experience: 1 year of experience in Child Welfare is strongly preferred. Experience working with adolescents preferred Education/Licenses/Certifications: Bachelor's degree in social work or related field Master's Degree preferred Abilities Required: Ability to make complex decisions and balance the needs of stakeholders involved Ability to be sensitive to the service population's cultural and socioeconomic characteristics Ability to manage execution and direct the work of others towards task completion Ability to provide high customer satisfaction with positive service delivery results Important Notes: ChildNet is committed to equal employment opportunity for all applicants without regard to race, sex, age, religion, color, disability, national origin or ancestry, citizenship status, genetic information, marital status, veterans status or military service obligation, medical condition, sexual orientation, or gender identity or expression and any other status protected by applicable law. Including Title VII of the Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and CFOP 60-10, Chapter 4. ChildNet is also a Drug-Free Workplace (DFWP).

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: * Coordinates and processes patient referrals to completion with precision, detail and accuracy. Definition of completion: * Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days. * Orders have been approved (when needed). * Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc. * Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing). * Completes orders with proper documentation on where patient is scheduled and how patient was notified. * Referrals have been sent to specialist office & confirmed receipt. * Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients. * Enters all Inpatient and Outpatient elective procedures in HITS tool. * Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician. * Participates in Super Huddle and provides updates on high priority patients referrals. * Addresses referral based phone calls for Primary Care Physicians panel. * Completes and addresses phone messages within 24 hours of call. * Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist) * Retrieves consultation notes from the consult tracking tool. * Follows up on all Home Health and DME orders to ensure patient receives services ordered. * Provide extraordinary customer service to all internal and external customers (including patients and other * ChenMed Medical team members) at all times. Utilization of patient messaging tools. * Performs other related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of medical terminology, CPT, HCPCS and ICD coding desired * Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties * Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems * Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner * Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks * Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software * Ability and willingness to travel locally within the market up to 10% of the time * Spoken and written fluency in English; Bilingual a plus PAY RANGE: $17.0 - $24.26 Hourly The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite