Ambulatory care coordinator jobs in Kentwood, MI

Job Description Front Desk Coordinator - Kent City, MI Our small, patient-focused dental practice in Kent City, Michigan, is seeking a reliable and friendly Front Desk Coordinator to join our team. This position will be based at our Kent City location (we also have a location in Ravenna, MI, but this posting is for Kent City only). We are looking for a dependable, organized, and personable team member to manage front desk responsibilities, including scheduling and billing. This role is ideal for someone who enjoys staying busy, working directly with patients, and supporting a collaborative team environment. Schedule: Monday, Wednesday, Friday 7:45 AM - 5:30 PM (patient care hours 8:00 AM - 5:00 PM) Compensation & Benefits: $19-$25 per hour In-house dental benefits 401(k) Paid time off (PTO) Key Responsibilities: Welcome and check in patients as they arrive; assist with check-out and scheduling Answer incoming phone calls and provide helpful, professional support Manage dental insurance and billing, including: Submitting insurance claims, Following up on outstanding or denied claims, Monitoring and resolving accounts receivable Maintain a full and efficient schedule by following up on unscheduled treatment or missed appointments Assist teammates as needed to ensure smooth daily operations Preferred Skills & Experience: Bilingual in Spanish is a plus (not required) Experience with Curve Dental or similar practice management software (training provided) Strong attention to detail and excellent communication skills Ability to multitask in a fast-paced environment while maintaining a positive attitude Reliable, hardworking, and committed to supporting a strong work/life balance Work Culture & Schedule: Consistent days off on Tuesdays and Thursdays Additional time off during school breaks and holidays Supportive, family-friendly environment that values teamwork and flexibility Apply today to join our dedicated and welcoming dental team! Skills: General Practice Billing Claims/Appeals Insurance Scheduling Curve Eaglesoft Benefits: Dental 401k PTO Compensation: $19-$25/hour

Leisure Living - Cascade Trails Senior Living 1225 Spaulding Ave SE, Grand Rapids, MI 49546 High school diploma/GED is required. Care Coordinator Wages On-Demand allowing early access to your earned wages before payday Full Benefits and PTO for Full Time Employees Tuition Reimbursement Growth Opportunities Up to $19.50 an hour POSITION SUMMARY Responsible to provide and coordinate resident care to ensure quality care is delivered, as well as provide care team leadership ESSENTIAL FUNCTIONS Assure that residents are treated with kindness and respect Protect residents from accidents and injuries Be responsible for the safety of residents in the case of emergency Serve as go-to resource person for team members Participate with orientation and training for care team members Foster positive work environment and strong support for developing skills with other care team members Review, update and provide resident care as outlined in resident service plans Perform rounds with physicians and communicate new orders to staff and family members as required Assist with schedule coverage needs as necessary Answer resident call signals, as well as door and safety alarms promptly Administer/pass medications to residents according to physician orders and policies Review and process physician orders utilizing eMAR in conjunction with pharmacy support Assist with resident evaluations Conduct departmental reviews/audits. Provide results to Director of Resident Care Assure adequate medication and supply inventory for residents Observe and report non-emergent resident behavior and condition changes to Director of Resident Care Complete daily charting, documentation, and reporting as required Participate in or lead activities as planned by Life Enrichment. Assist and remind residents to participate in activities Follow and comply with infection control, safety, emergency and confidentiality policies and procedures Participate in the on-call rotation as assigned Promote positive relationships with residents, staff and visitors Remain awake and alert while on duty Perform any other duties as requested within the scope of responsibility and requirements of the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must work to demonstrate Leisure Living Management Values: Live and work each day with purpose Accept accountability and demonstrate responsibility Embrace lifelong learning Promote mutual respect Display transparency Appreciate diversity Practice forgiveness Be thankful SKILLS AND ABILITIES Education and Experience High school diploma/GED and successful completion of Care Specialist I and II curriculum within 90 days of hire and at least 6 months of recent experience as a Care Specialist or equivalent experience is required. Certificates and Licenses Must have CPR/First Aid certification or obtain within thirty (30) days of hire. Computer Skills Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software. Other Requirements Ability to multi-task, prioritize and work with minimal supervision Effective oral and written communication skills Professional telephone etiquette and customer service skills Superior communication and interpersonal skills Communicate in a respectful and professional manner with residents, families, co-workers and leadership staff at the community Developed organizational skills Ability to problem solve and demonstrate good judgement Team oriented self-starter with demonstrated ability to accept direction and work well with supervisor Promote teamwork by working with coworkers in a positive and cooperative manner Ability to maintain a high level of confidentiality PHYSICAL DEMANDS Stand Frequently Walk Frequently Sit Occasionally Reach outward Frequently Reach above shoulder Occasionally Climb Occasionally Squat or Kneel Occasionally Bend Frequently Twist Frequently Lift/Carry/Transfer 10 lbs. or less Frequently 11-20 lbs. Frequently 21-50 lbs. Occasionally 51-100 lbs. Occasionally with assistance Over 100 lbs. N/A Push/Pull 10 lbs. or less Frequently 11-20 lbs. Frequently 21-50 lbs. Occasionally 51-100 lbs. Occasionally Over 100 lbs. Occasionally Connecting Seniors, Families and Communities For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day. Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day. It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just does their job The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons. We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas. If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer Click on glassdoor to see our employee testimonials #LL1

If you have a passion for serving and are looking for the right place to build your career, Family Health Center is the place for you! Join us at Kalamazoo Community's only Federally Qualified Health Center (FQHC) where we are proud to serve all members of the community with quality healthcare, dignity and respect. WE SERVE. WE GROW. WE ACHIEVE. POSITION SUMMARY The Family Health Center is currently seeking positive, dedicated, well-organized and detail oriented Dental Care Coordinator to join our Dental Team. This is an amazing opportunity to work at Michigan's largest dental facility with state of the art technology. POSITION JOB DUTIES * Consults and communicates care objectives with dentists, specialists, dental laboratories and community resources to aid patient in achieving oral health goals. * Assesses the healthcare, education and psychosocial needs of the patient/family. * Identifies and maintains relationships with referral and community resources. * Collaborates with dentists, patients, and the healthcare team, as well as community resources. * Triages and resolves concerns for patients calling in. * Provides resources and support related to referral process, including management of pre-authorizations from insurance companies. * Works with dentist to determine an individualized plan of care with targeted interventions, monitors patient and family's response to plan of care and consults with clinical team if modifications may be needed. * Manages communication related to incoming and outgoing referrals. * Maintains required documentation for all case management activities. * Reviews current literature regarding engagement strategies, communication strategies and incorporates best practices into clinical setting. * Maintains records and enters information into database as required. * Collaborates with local emergency departments to reduce return visits to the ED for dental related conditions. Works with and manages our most MINIMUM REQUIREMENT * Minimum of five (5) years of experience in the dental field as a dental assistant. * Experience working in a dental front office and with dental insurance plans. * Positive attitude, highly adaptable, ability to work in a fast paced environment and ability to foster teamwork.

Summary Statement Since 1944, Wright & Filippis (W&F) has built a well-earned reputation as a leader in prosthetics, orthotics, and accessibility solutions. Over 76 years strong, we are committed to improving the lives of our patients. In 2020, Wright & Filippis joined Ottobock Patient Care. Together, we help people maintain or regain their freedom of movement. We are all about excellence and innovation - in the people we employ as well as in our products and services. Great people drive our culture and you'll you have the chance to grow in an ever-changing field, improve access to care, and most importantly deliver the best possible patient care experiences. Our employees are actively involved in shaping both our company and our industry. We are seeking an Inventory Control Delivery Associate to fulfill product orders and deliver to sites in the Wyoming/Grand Rapids, MI. Duties & Responsibilities * Fulfills product orders and delivery to each site based on daily requisition reports. * Performs inventory checks and collects required information for reimbursement purposes. * Collects and verifies all information (prescription, referral) requests from Customer Service Representatives to ensure reimbursement and processes upon return. * Assures proper signature for delivery receipt and assignment of benefit purposes. * Prepares and delivers product requisitions to each Wright Now! account. * Conducts physical inventory at each account as needed. * Establishes and maintains relationships with clients. * Resolves product and service problems. * The ability to drive throughout the Grand Rapids Metro area several days a week. * Perform light shipping and receiving of medical device products and components. * Provide administrative support of the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals. * Assist with scheduling or modifying patient appointments. * Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities and hospitals as applicable. * Collaborate with Verification, Authorization and Billing teams to secure insurance authorizations for patient cases * Communicate courteously and professionally with patients for scheduling, financial responsibility, required medical documentation through direct live/phone communication, fax, and email as appropriate. * Create patient account profile in the Medical Record system. * Comply with Corporate Compliance and HIPAA responsibilities. * Perform other duties and projects as assigned. Qualifications * High school diploma or equivalent. * Clean driving record and reliable. * Supply Chain/Inventory Control experience preferred. * Shipping and receiving experience preferred. * Ability to multi-task and be detail oriented. * Ability to lift, carry, push, pull or move up to 50 pounds unassisted * Ability to sit, stand, walk, drive, bend, squat, lift, and stoop for an extended period of time * Organizational and time management skills. * Effective interpersonal and communication skills. * Office administrative experience, preferably in a medical/dental/therapy office. * Knowledge of Medicare, Medicaid a plus. * Customer service experience. * Ability to pass drug screening. Benefits * Medical * Vision * Dental * Health savings accounts with employer contribution * Flexible spending account options * Company-paid life insurance policy * Paid time off * Company holidays * Floating holidays * 100% company-paid short & long-term disability * 401k match up to 3.5% Diversity at Ottobock We believe in mutual respect, enjoyment at work, and a culture where everyone feels valued. We are committed to diversity, equity, and inclusion, and welcome all applications - regardless of gender, age, nationality, disability, ethnic or social background, religion, or sexual orientation. We give special consideration to individuals with severe disabilities when equally qualified. Your future at Ottobock Ottobock's products and services combine over 100 years of tradition with outstanding innovation in the fields of prosthetics, neuro-orthotics, and exoskeletons. Ottobock develops innovative fitting solutions for people with limited mobility and is driving the digitalisation of the industry. Founded in Berlin in 1919, the company has business activities in 45 countries with nearly 9,300 employees worldwide and operates the largest international patient care network with around 400 patient care clinics. Ottobock's mission of improving freedom of movement, quality of life and independence is deeply rooted in the company's DNA, as is its social commitment: Ottobock has been a partner and supporter of the Paralympics since 1988. Apply now! Your ideas and commitment will inspire your colleagues and staff, and will further the interests of Ottobock. Be part of a dynamic, growing company with flat hierarchies. We offer a richly diverse field of work, individual development opportunities and extensive qualification programs in our Ottobock Academy. Please only apply via our online job portal at jobs.ottobock.com. Please quote the Job-ID for the position in question, and also state your earliest starting date and salary requirements. We look forward to receiving your application! Nearest Major Market: Grand Rapids

Join Our Team as a Home Care Coordinator, Level 2! ✨ Why You'll Love Working Here: Career Growth & Development - Take your career to the next level with our tuition assistance programs and educational scholarships. Wellness Program & Reimbursement - Prioritize your health and well-being, reimbursed $120 a year! Competitive Benefits for Full-Time Team Members - Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire. Retirement Savings Plan - Secure your future with employer contributions. Daily Pay - Get paid when YOU want! Generous Paid Time Off (PTO) - Includes 6 Paid Holidays and 2 Floating Holidays. Team Member Referral Bonus Program - Earn $500 when you bring great people to our team! Mileage Reimbursement - Offered for work-related travel 🕒 Schedule: Full Time | 40 hours per week | Monday-Friday 8:00 am - 4:30 pm 🏢 Department: LifeCircles PACE | Holland, Mi 🎯 What You'll Do in This Role: As the Home Care Coordinator Level 2, you'll be a vital part of the interdisciplinary team, helping LifeCircles participants receive the in-home care and support they need to thrive. You will coordinate a variety of home care services-including personal care, homemaking, respite, and community living support as well as durable medical equipment and supplies. You'll ensure services are delivered efficiently, in line with established procedures, and always with participant well-being in mind. Your work will be guided by the interdisciplinary team and your supervisor to ensure every participant receives high-quality, person-centered care. Primary Responsibilities: Participant Needs Assessment & Care Planning Conduct initial and periodic home care assessments in partnership with the IDT. Develop individualized care plans that support participants' functional goals and home safety. Coordinate emergency care plans when needed. Home Care Services Coordination Arrange and monitor services to assist with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs). Coordinate respite care to support caregivers. Ensure timely provision of medical supplies such as incontinence products, wound care items, and feeding supplies. Provide medication reminders as prescribed. Therapy & Equipment Collaboration Partner with Physical and Occupational Therapists to ensure proper use of durable medical equipment (DME). Coordinate home exercise programs and support from home health aides as directed by therapy plans. Ongoing Monitoring & Home Visits Conduct regular in-home visits to evaluate care effectiveness, participant satisfaction, and caregiver burden. Adjust care plans as participant needs evolve. Communication & Interdisciplinary Collaboration Communicate regularly with the IDT regarding care plan progress, changes, and challenges. Ensure external providers and agencies clearly understand care plans and expectations. Participate in care coordination for complex cases to ensure participant-centered outcomes. Technology & Documentation Utilize electronic health records and organizational tools to document and coordinate services. Ensure compliance with internal policies, standards of care, and regulatory requirements. Maintain timely, accurate, and reflective documentation of care coordination activities. ✅ What You'll Need: Education: Associate's degree in a human service-related field. Transportation: Reliable transportation and a valid Michigan driver's license. CPR Certification: Current CPR certification (AHA), or willingness to obtain through LifeCircles PACE. Experience: At least 1 year of experience working with frail or elderly populations; 3+ years in a geriatric care setting preferred. Teamwork: Strong ability to collaborate effectively with an interdisciplinary team. Physical Requirement: Ability to lift up to 35 pounds independently to support participants as needed. Personal Qualities: Compassionate, organized, and detail-oriented, with a genuine passion for helping older adults remain safe and independent at home. Ready to Make an Impact? At Brio Living Services, we're looking for compassionate, dedicated individuals who are ready to contribute to a supportive and dynamic team. If this sounds like you, we'd love to have you join us! 📩 Apply today and let's build a healthier future together! ACCESSIBILITY SUPPORT Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at ************************* BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws. Req# 10182 BWNLNCIJ

We are looking for a Care Coordinator AIM to join our team. This position will directly report to the Director of AIM and is responsible for managing all day to day business affairs and other operational activities related to the administration of the advanced illness management (AIM) and palliative care department by performing the following duties personally, including intake function, billing function, medical record maintenance function, and marketing function. Essential Functions of Position Coordinate and direct all day-to-day operational activities related to the administration of the AIM and palliative care department. Process referrals by obtaining sufficient admission and insurance information in order to ensure appropriate and timely admission of patients. Record the outcome of calls either manually or in an automated manner, make follow-up calls as necessary, and identify/refer to alternative resources when applicable. During business hours, contact the patient and family within 1 hour of referral to inform of receipt of referral information. Any referrals received at night or on weekends, should be followed up on the next business day. Maintain communication with pending patients, their families, and referral sources and routinely follow the progress of prospective patients and those referrals not taken under care (NTUC). Coordinate and maintain effective and efficient scheduling for the Nurse Practitioners to include geographical considerations that may impact time management and company cost. Ensure appropriate reimbursement by identifying potential payer sources, verify benefits with payer sources (as required by department organizational structure), obtain initial authorizations if necessary. Assist staff with submitting documents related to the credentialing with payors and maintain a credentialing log. Advise AIM Team of patient acceptance of services and provide all relevant information including accurate insurance and admission information in order to ensure appropriate disclosure of rights and responsibilities, financial liabilities and benefit plan details to patients and their family (if applicable). Manage all daily clinical records functions including establishing and implementing clinical records policies. Ensure clinical record systems are maintained in compliance with state and federal regulations and company policies. Coordinate information for interdisciplinary team meetings and other essential meetings of the AIM Team. Submit all information from site to Billing Department required for timely billing and collection of charges. Work with Billing Department staff on timely responses to all billing denials, requests for additional information, and post-payments audits of submitted claims. Establish and maintain professional and productive relationships with all referral sources, including the Gentiva family of companies Act as a resource for customers and community as a whole regarding AIM, Palliative Care, and Hospice. Maintain standard of high quality customer service, and monitor and track referral sources' satisfaction levels. Identify opportunities for additional or improved services to address unmet customer needs through family and physician satisfaction surveys. Communicate customer service issues to the Director as appropriate. Participate, as applicable, with quality assurance and performance improvement activities for AIM program and necessary data collection and reporting. Implement marketing and promotional initiatives as directed by the Director. Adhere to and participate in Company's mandatory HIPAA privacy program/practices, Business Ethics and Compliance programs/practices, and all Company policies and procedures, including the Employee handbook. Adhere to code of conduct conducive to Company policy. About You High school graduate or equivalent. College graduate preferred. Minimum of three years health care delivery or related business experience required; experience in Part B billing setting preferred. Experience with Computer applications and Electronic Medical Records. Strong knowledge of medical terminology and a customer service focus. Knowledge of insurance reimbursement process. Effective data entry and word processing, problem-solving, human relations, and oral/written communications skills. Some travel may be required as requested. We Offer Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO Opportunity to participate in a Fleet Program Competitive Salaries Mileage Reimbursement Professional growth and development opportunities Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Illumia Our Company At Illumia, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.

Risk Management Coordinator Join our Risk Management team! Grace Health is seeking a detail-oriented Patient Safety and Risk Management coordinator to support our risk management and patient safety initiatives. This role plays a key part in monitoring safety events, ensuring regulatory compliance and coordinating safety efforts. Starting wage - $22.79+ with experience BENEFITS - Medical, vision, dental, life and disability insurance - 401K match - 8 paid holidays - Generous PTO accrual - Employee wellness program focusing on physical, mental, and financial wellness - No weekend shifts Key Responsibilities: Support Risk Management and Patient Safety programs Manage incident and safety reporting systems Analyze data to guide safety improvements Lead corrective actions and process improvement plans (PDSA) Deliver annual and ongoing safety training Stay current on healthcare regulations and compliance Conduct safety audits and rounding Assist with FTCA documentation and HRSA submissions Represent Grace Health in safety meetings Qualifications: High school diploma or GED required Degree or certification in healthcare risk management or patient safety preferred Experience in a healthcare setting is required Strong communication, organizational, and analytical skills Proficiency in Microsoft Office (Word, Excel, PowerPoint) Why Join Us? Be part of a mission-driven team improving healthcare quality and safety for our community.

CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. The Patient Care Coordinator (PCC) acts as the representative of hospital administration and management, focuses on coordinating, facilitating, and prioritizing the efforts of personnel and departments to promote effective and efficient quality patient outcomes . This position must be able to demonstrate the knowledge and skills necessary to provide care and service appropriate to the age of the patients served in his/her area. Pay Range: $36.15 - $54.23/hour Employment Type: Part Time, 24 hours every two weeks Schedule: 7:00 pm - 7:30am Week 1: Monday Week 2: Monday Week 3: Sunday Requirements: Graduate of accredited Registered Nursing Program required, Current Michigan RN license (or completed by the end of orientation) required, Current BLS and ACLS for the Healthcare Provider (or completed within 60 days of hire) required Operational Oversight Oversees operations of hospital to promote complete patient care delivery. Provides oversight and supervisory support to all departments. Visits all nursing units during shift to assess and evaluate nursing care activity and patients care. Recognizes and assists department managers and directors with staff evaluations. Conducts disciplinary action as necessary in compliance with hospital policy. Communicates significant events to appropriate department directors including life-changing events of employees. Staffing Examines and revises shift by shift staffing of nursing units and other departments in collaboration with staffing schedulers. Gathers and assesses acuity data and soliciting staff input. Evaluates stated needs with budgeted hours and/or "affordables". Utilizes staff creatively to meet patient care needs in the most efficient and effective manner Recognizes when a patient care unit needs to be open or closed. Emergency Management Manages hospital-wide emergencies such as fire, disaster, tornado, etc. as per policy and procedure. Coordinates Code Blue, Code Strong, Priority 1, Code Z (including Code Z Nuero) and Trauma Alert. Reports to Administrator-on-Call of significant events. Patient Coordination Facilitates and coordinates the admission of patients to appropriate service lines. Coordinates bed placement from Emergency Department and Surgical areas. Obtains the assistance of clergy, interpreters and Department of Care Management. Evaluates the need to provide permission for treatment of minors or emergent cases in which the patient is unable to provide consent for treatment. Clinical Nursing Support Serves as clinical nursing resource person to nursing staff and other clinical personnel. Performs and assists with selected patient care activities as appropriate. Provides personnel with the resources and coaching necessary for them to perform unfamiliar procedures. Assists in the clinical orientation of personnel. Public Relations Demonstrates positive public relations and supports administration within the hospital and community. Clarifies hospital policies and procedures to staff, patients, patients families, physicians and the community. Provides information and support to families/significant others as needed to cope with current crisis of illness of the patient. Releases appropriate information to the media. Holland Hospital is an Equal Opportunity Employer, please see our EEO policy

JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! POSITION OVERVIEW The MDS Coordinator (LPN, RN) is responsible for overseeing the resident assessment and care planning process and ensuring compliance with federal and state regulations related to resident assessments, quality of care and Medicare/Medicaid reimbursement. Key Responsibilities * Conduct and complete the Minimum Data Set (MDS) assessment to evaluate residents' physical, psychological and functional status, including the implementation of Care Area Assessments (CAA)s and triggers. * Evaluate each resident's condition and pertinent medical data to determine any need for special assessment activities or a need to amend the admission assessment. * Prepare and electronically transmit timely reports to the national Medicare and Medicaid databases. * Develop a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified. * Provide information to residents/families on Medicare/Medicaid and other financial assistance programs available to the residents. * Ensure that MDS notes are informative and descriptive of the services provided and of the residents' response to the service. * Assist with completing the care plan portion of the residents' discharge plan. Evaluate and implement recommendations from established committees as they pertain to the assessment and/or care plan functions of the health campus. Qualifications * Must have and maintain a current, valid state LPN or RN license * Three (3) to five (5) years' experience working in the MDS or assessment role in a senior residential care, healthcare, senior living industry or long-term care environment, preferred * Current, valid CPR certification required Compensation will be determined based on the relevant license or certification held, as well as the candidate's years of experience. LOCATION US-MI-Portage The Lakes at Portage 732 E Centre Ave Portage MI BENEFITS Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. * Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. * Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. * Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. * PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. * Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. * Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. TEXT A RECRUITER Kristen ************** ABOUT TRILOGY HEALTH SERVICES Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment. The MDS Coordinator (LPN, RN) is responsible for overseeing the resident assessment and care planning process and ensuring compliance with federal and state regulations related to resident assessments, quality of care and Medicare/Medicaid reimbursement. Key Responsibilities * Conduct and complete the Minimum Data Set (MDS) assessment to evaluate residents' physical, psychological and functional status, including the implementation of Care Area Assessments (CAA)s and triggers. * Evaluate each resident's condition and pertinent medical data to determine any need for special assessment activities or a need to amend the admission assessment. * Prepare and electronically transmit timely reports to the national Medicare and Medicaid databases. * Develop a written plan of care (preliminary and comprehensive) for each resident that identifies the problems/needs of the resident and the goals to be accomplished for each problem/need identified. * Provide information to residents/families on Medicare/Medicaid and other financial assistance programs available to the residents. * Ensure that MDS notes are informative and descriptive of the services provided and of the residents' response to the service. * Assist with completing the care plan portion of the residents' discharge plan. Evaluate and implement recommendations from established committees as they pertain to the assessment and/or care plan functions of the health campus. Qualifications * Must have and maintain a current, valid state LPN or RN license * Three (3) to five (5) years' experience working in the MDS or assessment role in a senior residential care, healthcare, senior living industry or long-term care environment, preferred * Current, valid CPR certification required Compensation will be determined based on the relevant license or certification held, as well as the candidate's years of experience. At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!

StoryPoint Oshtemo Care Coordinator Full Time - 6am-2pm Up to $20.50 Per Hour Depending on Experience and Certifications Responsible to provide and coordinate resident care to ensure quality care is delivered, as well as provide care team leadership ESSENTIAL FUNCTIONS Assure that residents are treated with kindness and respect Protect residents from accidents and injuries Be responsible for the safety of residents in the case of emergency Serve as go-to resource person for team members Participate with orientation and training for care team members Foster positive work environment and strong support for developing skills with other care team members Review, update and provide resident care as outlined in resident service plans Perform rounds with physicians and communicate new orders to staff and family members as required Assist with schedule coverage needs as necessary Answer resident call signals, as well as door and safety alarms promptly Administer/pass medications to residents according to physician orders and policies Review and process physician orders utilizing eMAR in conjunction with pharmacy support Assist with resident evaluations Conduct departmental reviews/audits. Provide results to Director of Resident Care Assure adequate medication and supply inventory for residents Observe and report non-emergent resident behavior and condition changes to Director of Resident Care Complete daily charting, documentation, and reporting as required Participate in or lead activities as planned by Life Enrichment. Assist and remind residents to participate in activities Follow and comply with infection control, safety, emergency and confidentiality policies and procedures Participate in the on-call rotation as assigned Promote positive relationships with residents, staff and visitors Remain awake and alert while on duty Perform any other duties as requested within the scope of responsibility and requirements of the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must work to demonstrate 1440 Values: Live and work each day with purpose Accept accountability and demonstrate responsibility Embrace lifelong learning Promote mutual respect Display transparency Appreciate diversity Practice forgiveness Be thankful SKILLS AND ABILITIES Education and Experience High school diploma/GED and successful completion of Care Specialist I and II curriculum within 90 days of hire and at least 6 months of recent experience as a Care Specialist or equivalent experience is required. Certificates and Licenses Must have CPR/First Aid certification or obtain within thirty (30) days of hire. Computer Skills Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software. Other Requirements Ability to multi-task, prioritize and work with minimal supervision Effective oral and written communication skills Professional telephone etiquette and customer service skills Superior communication and interpersonal skills Communicate in a respectful and professional manner with residents, families, co-workers and leadership staff at the community Developed organizational skills Ability to problem solve and demonstrate good judgement Team oriented self-starter with demonstrated ability to accept direction and work well with supervisor Promote teamwork by working with coworkers in a positive and cooperative manner Ability to maintain a high level of confidentiality PHYSICAL DEMANDS Stand Frequently Walk Frequently Sit Occasionally Reach outward Frequently Reach above shoulder Occasionally Climb Occasionally Squat or Kneel Occasionally Bend Frequently Twist Frequently Lift/Carry/Transfer 10 lbs. or less Frequently 11-20 lbs. Frequently 21-50 lbs. Occasionally 51-100 lbs. Occasionally with assistance Over 100 lbs. N/A Push/Pull 10 lbs. or less Frequently 11-20 lbs. Frequently 21-50 lbs. Occasionally 51-100 lbs. Occasionally Over 100 lbs. Occasionally Connecting Seniors, Families and Communities For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day. Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day. It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just does their job The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons. We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas. If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer #SPIND

Job Description If you have a passion for serving and are looking for the right place to build your career, Family Health Center is the place for you! Join us at Kalamazoo Community's only Federally Qualified Health Center (FQHC) where we are proud to serve all members of the community with quality healthcare, dignity and respect. WE SERVE. WE GROW. WE ACHIEVE. POSITION SUMMARY The Family Health Center is currently seeking positive, dedicated, well-organized and detail oriented Dental Care Coordinator to join our Dental Team. This is an amazing opportunity to work at Michigan's largest dental facility with state of the art technology. POSITION JOB DUTIES Consults and communicates care objectives with dentists, specialists, dental laboratories and community resources to aid patient in achieving oral health goals. Assesses the healthcare, education and psychosocial needs of the patient/family. Identifies and maintains relationships with referral and community resources. Collaborates with dentists, patients, and the healthcare team, as well as community resources. Triages and resolves concerns for patients calling in. Provides resources and support related to referral process, including management of pre-authorizations from insurance companies. Works with dentist to determine an individualized plan of care with targeted interventions, monitors patient and family's response to plan of care and consults with clinical team if modifications may be needed. Manages communication related to incoming and outgoing referrals. Maintains required documentation for all case management activities. Reviews current literature regarding engagement strategies, communication strategies and incorporates best practices into clinical setting. Maintains records and enters information into database as required. Collaborates with local emergency departments to reduce return visits to the ED for dental related conditions. Works with and manages our most MINIMUM REQUIREMENT Minimum of five (5) years of experience in the dental field as a dental assistant. Experience working in a dental front office and with dental insurance plans. Positive attitude, highly adaptable, ability to work in a fast paced environment and ability to foster teamwork.

**Coverage Area: Kalamazoo County, MI or surrounding area** At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The **Field Care Coordinator- HIDE SNP** is an essential element of an Integrated Care Model and is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that the person receiving LTSS receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into the community. This position is Field Based with a Home-Based office. The expected travel time for member home visits is typically 75% within a 50-mile radius and/or 50-minute drive from your home pending business needs. If you reside in or near **Kalamazoo County, MI or surrounding area** , you will have the flexibility to telecommute* as you take on some tough challenges. **Primary Responsibilities:** + Develop and implement care plan interventions throughout the continuum of care as a single point of contact + Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members + Advocate for persons and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team + Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care + Identifies problems/barriers to care and provide appropriate care management interventions + Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services + Provides resource support to members for local resources for services (e.g., Children with Special Health Care Services (CSHCS), employment, housing, independent living, foster care) based on service assessment and plans, as appropriate + Manage the person-centered service/support plan throughout the continuum of care + Conduct home visits in coordination with the person and care team + Conduct in-person visits, which may include nursing homes, assisted living, hospital or home + Gathers, documents, and maintains all member information and care management activities to ensure compliance with current state and federal guidelines **What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:** + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) + More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Must possess one of the following + Current, unrestricted independent licensure as a Registered Nurse (RN) in state of Michigan + Master's degree and current, unrestricted independent licensure as a Social Worker (e.g., LMSW, LCSW, LLMSW) + Bachelor's degree and current, unrestricted independent licensure as a Social Worker (e.g. LLBSW, LBSW) + 2+ years of experience working within the community health setting in a healthcare role + 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.) + 1+ years of experience working with persons with long-term care needs and/or home and community-based services + 1+ years of experience working in electronic documentation systems and with MS Office (Outlook, Excel, Word) + Access to reliable transportation and the ability to travel within assigned territory to meet with members and providers up to 75% of the time depending on member and business needs + Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) + Ability to travel to Southfield, MI office for quarterly team meetings + Must reside within the state of Michigan **Preferred Qualifications:** + RN or LMSW, LLMSW, LCSW + 1+ years of medical case management experience + Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care + Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders) + Experience with MI Health Link (MMP) + Experience working in Managed Care + Working knowledge of NCQA documentation standards *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED #RPOLinkedin

Job Description Maple Ridge Manor in Lowell, MI is looking for one care coordinator to join our 67 person strong team. We are located on 12020 Foreman St Se. Our ideal candidate is a self-starter, motivated, and hard-working. Department: Resident Care Services Reports to: Health and Wellness Director & Administrator Shift/hours: 1-9pm Monday-Friday and Every other weekend Description of Position: Coordinates resident care related to medications by working with all departments, the medical community, families and administrative staff to provide for resident needs with continuity and an adherence to the scope of practice and licensure for the community. Provides complete supervision of the medication room, pass techniques, documentation and supervision and provision of care related to medication in the community. This position will be a part of an "On-Call" rotation divided between House Supervisors, Director of Health and Wellness, and Administrator. Each person will take turns with being on-call for 1 week (7days) the rotation will equate to roughly 1 week on-call per month. Calls that a person may need to respond to would include staff call off's and finding coverage, resident incidents that need reported, and other emergency/notification related situations. Staffing Pattern: The community has at minimum one Lead Medication Aide on each shift. Responsibilities of the Medication Aide: 1. Resident charts. Keeping documentation current (Community forms, licensing documentation, physician orders, incident reports., etc.) 2. Communicate resident status changes to Health and Wellness Director. 3. Ensure all medication documentation is current and correct, including medication administration forms, physician orders, change of dosages, written orders to confirm telephone orders, etc. 4. Ensure medication cart and medications room are completely stocked with all required continuous, PRN, Over-the-Counter (OTC), and other medications as ordered by the physician. 5. Coordinate medication orders and deliveries with pharmacies; reordering medications on a weekly basis and as needed. This means utilizing the E-MAR to reorder as well as calling the pharmacy or family as needed to ensure there is always a supply of ordered medications at Maple Ridge Manor. 6. Communicate with physicians and other healthcare providers as needed, including reporting falls, injuries, and/or changes in resident status. Communication may be via verbal in person, fax, or phone and should be communicated to Director of Health and Wellness. 7. Monitor Psychotropic med use is congruent with physician orders and ensuring resident behaviors actually warrant the use of medication. This should be charted in the resident's E-MAR so that the Director of Health and Wellness can monitor. 8. Control medication room access and key assignment, keys should be signed out at the beginning of every shift and signed back in at the end. Medication room door should always be shut when not in use. 9. Pour, pass, and assist with administration of medications in accordance with state regulations. Provide mentorship to new Medications Aides. 10. Coordinate physician and other medical appointments. Health and Wellness Director to ensure any needs are communicated at time of appointment. 11. Read all communication notes regarding the community between the Caregiver shifts. Report any urgent communication to Director of Health and Wellness. 12. Audit daily documentation ensuring it follows proper F-DAR documentation. This includes auditing 2 hour and baseline checks as well as communication logs. 13. Audit daily chore documentation ensure that staff is initialing and completing chores and communicate to Director of Health and Wellness when not completed. 14. Monitor daily fridge temperature tracking to ensure completion. 15. Audit medication carts weekly utilizing Medication Cart Auditing form and reporting directly to Health and Wellness Director. This includes ensuring medications are sorted by resident, route and administration times. All expired medications should be removed and reported to Health and Wellness Director for destruction or return to pharmacy. 16. Monitor stock supply levels and reporting to Health and Wellness Director or Administrator in a timely manner. 17. Lead Medication Aides shall act as point of contact for care staff, Medication Aides, family, and/or residents for any concerns and report to Health and Wellness Director or Administrator. 18. Conduct tours as needed (walk in), offering marketing packets to any prospective move-in. This includes taking phone calls regarding admissions during after hours or weekend hours, filling out an “after hours form” to ensure questions are answered to the best of their ability and Administrator or Health and Wellness Director have the ability to follow up with prospective move-in. 19. Provide mentorship to all new staff to the best of their abilities, even if it means just being a smiling face and positive attitude. 20. Other duties as assigned. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools. We are looking forward to reading your application.

Job DescriptionOptimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Key Responsibilities As a Clinical Coordinator, you will follow through on all provider orders and needs, patient intake interviews, patient visit notification, diagnostic test ordering and results management, and aiding patient's caregivers, home health agencies, hospices, post-acute providers, pharmacies, and other medical providers. In this role, you will: Answer multi-line telephones, route calls, take messages, schedule appointments, and respond to or refer inquiries Maintain accurate and organized filing systems Conducts new patient intakes and sets program expectations with patients and caregivers Serve as a resource person regarding available health and social services and resources to the patients, caregivers, office staff, and providers Receive and review all diagnostic testing results either by phone or fax. If by phone, you will read back and verify the information to ensure it has been correctly recorded Follow through with the coordination of provider orders. This may include but is not limited to coordinating home healthcare or hospice service, delivery pharmacy, portable diagnostics, home medical equipment, social services, chaplain services, caregiver support services, and laboratory services. Communicate with patients and families, including answering program telephones, triaging patient needs, and communicating this information to the providers in a timely manner Receive and review incoming and outgoing patient information correspondence and determine proper action Maintain patient medical records Work in a fast-paced environment that requires multi-tasking abilities Required Qualifications High School Diploma or GED Minimal CNA or MA or equivalent work experience Minimum 1 year of experience in medical field, medical office, or related position Ability to operate computer equipment, fax, and photocopy machines necessary Must be proficient in Microsoft Office Suite Excellent verbal and written communication skills Must be able to communicate professionally with all levels of the organization Strong grasp of medical terminology Desired Qualifications Experience with geriatric population and/or caregivers Familiarity with Ethizo Electronic Medical Record (EMR) system Location Home Office: 770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546 Hours Office hours: 8:00 AM - 5:00 PM, Monday through Friday Pay Range$18-$20 USDBackground ScreeningOptimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.Reasonable AccommodationsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity EmployerOptimal Care is an equal-opportunity employer.

Employment Type:Part time Shift:Day ShiftDescription: The Heartwood Lodge, a respected long-term care facility in Spring Lake, is seeking an experienced MDS (Minimum Data Set) Nurse Coordinator. This position is responsible for coordinating and overseeing the MDS process to ensure timely and accurate completion for each resident in accordance with state and federal regulations. The MDS Nurse Coordinator plays a critical role in assessing the clinical condition of residents, ensuring proper care planning, and maximizing Medicare and Medicaid reimbursement. Key Responsibilities: Coordinate the assessment and data collection process for the MDS, ensuring compliance with federal and state regulations. Conduct regular resident assessments, collaborate with interdisciplinary teams, and complete MDS forms within required timelines. Monitor and ensure accurate coding of MDS items to reflect residents' conditions. Participate in care planning meetings, providing recommendations based on MDS data to enhance resident care and treatment plans. Oversee the submission of MDS assessments to the appropriate databases (i.e., the RAI and QIES systems). Ensure that MDS assessments are completed in a timely manner and provide staff training when necessary. Stay up to date with regulatory changes and guidelines related to MDS processes. Work closely with the Director of Nursing and other department heads to optimize facility reimbursement. Conduct audits and reviews to ensure ongoing compliance with MDS protocols and documentation standards. Serve as a clinical resource for staff and a liaison to residents and families as needed. Qualifications: Active and valid Registered Nurse (RN) license in the state of Michigan. Minimum of 2 years of experience working as an MDS Coordinator in a skilled nursing facility or similar setting. Strong understanding of the RAI (Resident Assessment Instrument) process and care planning. Knowledge of Medicare, Medicaid, and reimbursement procedures related to MDS. Excellent organizational, communication, and leadership skills. Proficiency with MDS software systems and electronic health records (EHR). Ability to collaborate effectively with interdisciplinary teams and provide guidance to nursing staff. Detail-oriented and capable of managing multiple assessments and deadlines. What Perks and Benefits Can You Look Forward to? Paid holidays and generous Paid Time Off (PTO) Up to $4,000 in tuition reimbursement annually! Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE! Day 1 Benefits - Low cost medical, dental and vision insurance plans. Enjoy lower cost medical services when you visit facilities within the Trinity Health network. Daily-pay options Fast response interview times and job offers! Competitive salary and comprehensive benefits package. Opportunities for professional growth and development. Supportive and collaborative work environment. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Type: Full Time on call one weekend a month Hourly range $28.00- $30.00 - Clinical Care Coordinator Assure that all aspects of the resident's personal care and service plan is implemented while assuring that the resident is treated with dignity and respect, assisting each resident to be as independent and self-sufficient as possible. Qualifications for Clinical Care Coordinator Licensed Practical Nurse in the state of Michigan preferred; Proof of training in TB testing; Proof of training and competency in medication administration; Must be able to physically and mentally perform essential functions of this position. Ability to communicate effectively in English. Must be able to communicate with a variety of personality types. Able to effectively supervise and support staff in providing direct service to residents; communicate with family members, physicians, labs, pharmacy, and ancillary personnel. Must demonstrate compassion towards residents. Must be able to pass the state mandated criminal background screening and random drug testing. CPR Certified. Essential Functions of the Clinical Care Coordinator Complete 30 day and 90-day assessments. Schedule Care Conferences for RSC. Monitor Incident reports and assure all steps are completed thoroughly. Maintain file of resident Flu, COVID, and RSV vaccines. Assist RSC with resident record audits in ECP. New move-ins: Request medical records from pcp/hospital/long-term care. Set up new resident files, assure all required documentation is in the file. Assure all documents are scanned into resident files. Maintain Outside Provider access to ECP as appropriate - adding and deleting users as needed. HIPAA compliance - assuring safe-keeping of resident records and documents - inform Administrator of any concerns. Monitor Chrome Book and Tablet function and inventory - communicate with HPM-IT specialist as needed. Maintain stock of forms and supplies for Resident Support Department as directed by the RSC. Coordinate completion of MI Choice task sheets, timely submission for billing. Coordinate documentation for Long Term Care Insurance Reimbursement as needed. Schedule outside services: podiatrist, mobile dental, etc. Coordinate their on-site visit with Med Techs and Shift Supervisors Schedule employee reviews and attendance counseling for RSC. Assist Shift Supervisors with call-off management as needed. Assist Resource Manager with filling open shifts, as needed. Coordinate Training schedules with Resource Manager as directed. Exercise initiative to expand knowledge, understanding and skills needed to excel. Assist to maintain compliance with licensing documentation requirements. Initiate process for new medication orders daily and review any orders that were processed to ensure all new orders were processed completely. Review and verify daily narcotic substance counts. Monitor ALL lab orders to ensure they are properly scheduled and implemented. Follow-up with results and appropriate communication. Monitor Coumadin logs for completion. Spot check med-tech charting according to episodic charting log. Track and administer resident chest x-rays, tb skin tests, tb questionnaire and IM injections. Perform quarterly med pass reviews with ALL Med Techs. Complete weekly PUSH tools for pressure ulcers and sent to RSC and Corporate office weekly. Assist with Shift Supervisor, Med Tech, and RSA training/ in-services as directed. Investigate all med errors and forward the proper documentation to RSC. Perform med cart audits at least monthly; more frequently if needed. Review pharmacy delivery logs and follow through as necessary. Review all notifications to physicians PRIOR to being faxed. Check med rooms, and med refrigerators for cleanliness and outdated medications. Assure all resident medications are available for administration. Complete Med Tech performance reviews as needed (90 day and annually). Monitor Licensed Health Care Professional's book and create a list of residents that need to be seen and give to oncoming Shift Supervisor. Review monthly summaries, vital signs, and weights. Communicate with Licensed Health Care Professionals regarding resident condition, medications, ---treatments, etc. as needed to assure residents health needs are met. Assist RSC with monthly Quality Assurance checklists. Complete staff coaching as needed and report concerns to RSC. Assure all Med Tech staff chart the delivery of medications to the residents. On-Call duties minimum of one weekend/month for Resident Services Coordinator. Participates in Manager on Duty rotation as directed by Administrator. Participates in quarterly Infection Prevention and Control meetings. Participates in weekly IMQRP meetings. General Responsibilities of the Clinical Care Coordinator/Shift Supervisor Be a good will ambassador for this living center Comply with Life Safety policies and periodic “drills” Documentation as required Ø Participate in training opportunities Report safety and health hazards to the RSC Ø Comply with rules and regulations governing Homes for the Aged Work cooperatively with others on the same shift and across shifts Report to work as scheduled Respond to resident requests for assistance, including call lights Physical and Mental Requirements Able to lift 50# Able to stand, bend, twist, turn, stoop, squat, sit, kneel, pull, push, and walk long distances on hard surfaces, for extended periods of time. Ability to assist residents in showers, toileting, transferring, and all aspects of personal care. Ability to communicate verbally and in writing with residents, co-workers, and supervisors. Ability to comprehend written and verbal instructions. Emotional stability to appropriately handle resident care needs, including chronic illness, challenging behaviors, dementia-related issues, and death of residents Reports to: Resident Services Coordinator Residents and duties will be assigned to each Clinical Care Coordinator by the Resident Services Coordinator based on the needs of the living center and number of Clinical Care Coordinators employed by the living center. This is subject to change as the needs of the living center changes. Compensation and Benefits: Hourly wage and benefits as stated in the Employee Handbook. Eligible for 2% increase after 90 days of employment, and merit increase annually based on supervisor's written evaluation of performance. #INDGP

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Regional Children's Hospital Outreach Nurse Coordinator The Regional Children's Hospital Outreach Nurse Coordinator facilitates the development and maintenance of cooperative relationships between Bronson and the regional hospitals serving the residents of southwestern Michigan by assessing, planning, organizing, educating, and coordinating programs to support and maintain quality care in assigned specialty areas. Represents the philosophy and standards of care of Bronson as a regional center; establishes and maintains contacts/credibility within the region and within the Bronson organization. Assists with the development of the regional marketing/strategic plan for respective specialty areas. Contributes regional information as it pertains to the Bronson strategic vision. Functions as a consultant for regional professionals (physicians, nurses, administrators), professional organizations, and Bronson administrators, as well as in-house operations. Works cooperatively with Bronson service lines and marketing for regional development. Employees providing direct patient care must demonstrate competencies specific to the population served. Bachelor's Degree from an accredited school of Nursing; Master's degree preferred 3 years of clinical experience related to Bronson and it's specialty areas Licensed Registered Nurse in good standing with the State of Michigan; Life support training in specialty areas and specialty certification is desirable * Knowledge of southwest Michigan hospitals and key regional clinical decision makers is highly desirable • Ability to read, interpret, and analyze data from various computer systems and equipment in order to set an appropriate plan of action • Flexibility and creativity required to develop service opportunities and programs for the organization • Must be able to constantly communicate both verbally and in writing • Technical information and instructions must be provided through formal presentation in a logical, organized and easily understood manner • Must possess the ability to communicate effectively with all levels of management, medical staff and clients in order to educate, facilitate and negotiate solutions to routine and complex problems Work which rarely produces a high level of mental/visual fatigue, i.e., less than 20 percent of the work time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. • Independently problem solves both simple and complex regional educational/clinical nursing issues. • Assists regional colleagues in identifying and implementing mutually beneficial opportunities that can affirm/establish Bronson as the preferred referral destination in southwestern Michigan for specialty services. • Participates in the performance improvement process to identify problems and facilitate solution identification and implementation through organizing and scheduling chart reviews, CME and CEU programs. • Works with WMed to obtain CME documentation and approvals. • Develops and assists with telemedicine educational and consultation opportunities, including chart reviews. • Assists in resource allocation decisions that impact regional clinical relationships. • Through the education process, fosters appropriate evaluation, timely referrals of critically ill or injured patients. Enhances communications and updates regional health care providers with current patient care guidelines. • Works collaboratively with Bronson directors to develop and/or implement regional strategic and operating plans. • Provides consultant services to Bronson regional clinical specialties. • Plans, develops and implements specific goals and objectives within scope of practice and abilities, as determined by the director each year. Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 6845 Women and Children's Admin (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

**Coverage Area: Calhoun County, MI or surrounding area** At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.** The **Field Care Coordinator- HIDE SNP** is an essential element of an Integrated Care Model and is responsible for establishing a set of person-centered goal-oriented, culturally relevant, and logical steps to ensure that the person receiving LTSS receives services in a supportive, effective, efficient, timely and cost-effective manner. Care coordination includes case management, disease management, discharge planning, transition planning, and addressing social determinants of health and integration into the community. This position is Field Based with a Home-Based office. The expected travel time for member home visits is typically 75% within a 50-mile radius and/or 50-minute drive from your home pending business needs. If you reside in or near **Calhoun County, MI or surrounding area** , you will have the flexibility to telecommute* as you take on some tough challenges. **Primary Responsibilities:** + Develop and implement care plan interventions throughout the continuum of care as a single point of contact + Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members + Advocate for persons and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team + Assess, plan, and implement care strategies that are individualized by the individual and directed toward the most appropriate, least restrictive level of care + Identifies problems/barriers to care and provide appropriate care management interventions + Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services + Provides resource support to members for local resources for services (e.g., Children with Special Health Care Services (CSHCS), employment, housing, independent living, foster care) based on service assessment and plans, as appropriate + Manage the person-centered service/support plan throughout the continuum of care + Conduct home visits in coordination with the person and care team + Conduct in-person visits, which may include nursing homes, assisted living, hospital or home + Gathers, documents, and maintains all member information and care management activities to ensure compliance with current state and federal guidelines **What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:** + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays + Medical Plan options along with participation in a Health Spending Account or a Health Saving account + Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage + 401(k) Savings Plan, Employee Stock Purchase Plan + Education Reimbursement + Employee Discounts + Employee Assistance Program + Employee Referral Bonus Program + Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) + More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Must possess one of the following: + Current, unrestricted independent licensure as a Registered Nurse (RN) in state of Michigan + Master's degree and current, unrestricted independent licensure as a Social Worker (e.g., LMSW, LCSW, LLMSW) + Bachelor's degree and current, unrestricted independent licensure as a Social Worker (e.g. LLBSW, LBSW) + 2+ years of experience working within the community health setting in a healthcare role + 1+ years of experience with local behavioral health providers and community support organizations addressing SDoH (e.g., food banks, non-emergent transportation, utility assistance, housing/rapid re-housing assistance, etc.) + 1+ years of experience working with persons with long-term care needs and/or home and community-based services + 1+ years of experience working in electronic documentation systems and with MS Office (Outlook, Excel, Word) + Access to reliable transportation and the ability to travel within assigned territory to meet with members and providers up to 75% of the time depending on member and business needs + Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) + Ability to travel to Southfield, MI office for quarterly team meetings + Must reside within the state of Michigan **Preferred Qualifications:** + RN or LMSW, LLMSW, LCSW + 1+ years of medical case management experience + Demonstrated experience/additional training or certifications in Motivational Interviewing, Stages of Change, Trauma-Informed Care, Person-Centered Care + Experience in serving individuals with co-occurring disorders (both mental health and substance use disorders) + Experience with MI Health Link (MMP) + Experience working in Managed Care + Working knowledge of NCQA documentation standards *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._ \#RPO #RED

Job DescriptionOptimal Care is where your dedication meets a rewarding career. As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work. Exceptional Benefits: Minimum of 3 Weeks Paid Time Off (PTO) Company Vehicle Program Flexible Work Schedule Mentorship Culture Medical, Dental, and Vision Insurance 401(k) Retirement Plan Mileage Reimbursement Cutting Edge Technology Key Responsibilities As a Clinical Coordinator, you will follow through on all provider orders and needs, patient intake interviews, patient visit notification, diagnostic test ordering and results management, and aiding patient's caregivers, home health agencies, hospices, post-acute providers, pharmacies, and other medical providers. In this role, you will: Answer multi-line telephones, route calls, take messages, schedule appointments, and respond to or refer inquiries Maintain accurate and organized filing systems Conducts new patient intakes and sets program expectations with patients and caregivers Serve as a resource person regarding available health and social services and resources to the patients, caregivers, office staff, and providers Receive and review all diagnostic testing results either by phone or fax. If by phone, you will read back and verify the information to ensure it has been correctly recorded Follow through with the coordination of provider orders. This may include but is not limited to coordinating home healthcare or hospice service, delivery pharmacy, portable diagnostics, home medical equipment, social services, chaplain services, caregiver support services, and laboratory services. Communicate with patients and families, including answering program telephones, triaging patient needs, and communicating this information to the providers in a timely manner Receive and review incoming and outgoing patient information correspondence and determine proper action Maintain patient medical records Work in a fast-paced environment that requires multi-tasking abilities Required Qualifications High School Diploma or GED Minimal CNA or MA or equivalent work experience Minimum 1 year of experience in medical field, medical office, or related position Ability to operate computer equipment, fax, and photocopy machines necessary Must be proficient in Microsoft Office Suite Excellent verbal and written communication skills Must be able to communicate professionally with all levels of the organization Strong grasp of medical terminology Desired Qualifications Experience with geriatric population and/or caregivers Familiarity with Ethizo Electronic Medical Record (EMR) system Location Home Office: 4341 S. Westnedge Ave, Suite 2210, Kalamazoo MI 49008 Hours Office hours: 8:00 AM - 5:00 PM, Monday through Friday Pay Range$15-$18 USDBackground ScreeningOptimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.Reasonable AccommodationsWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Equal Opportunity EmployerOptimal Care is an equal-opportunity employer.