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Ambulatory care coordinator jobs in Knoxville, TN - 33 jobs

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Ambulatory Care Coordinator
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Intake Coordinator
  • Care Coordinator

    Knox Area Rescue Ministries 3.4company rating

    Ambulatory care coordinator job in Knoxville, TN

    Job Description Title: Care Coordinator Department: Programs Reports To: Crossroads Resource Center Manager Job Classification: Non-Exempt, Full Time The Care Coordinator is responsible for ensuring the care of guests at KARM. The care coordinator will also be responsible for knowing and connecting guests to relevant health providers and resources to work towards stability. Physical, mental, and spiritual resources are critical in this role. An ability to continually assess and create a safe environment that is conducive to change and that assures individual commitment to personal change. This position also will ensure the development of individualized plans for each participant; facilitate ongoing plan changes that support individual progress, needs, and challenges. In addition, the ability to lead, guide, encourage, and support volunteers who will work closely with KARM guests as mentors, teachers, community resource specialists, and post-graduation support. Finally, the ability to create and sustain a team environment, where God is the center and interdependence is valued. Responsibilities Develop relationships with guests that promote and model a well-balanced Christian life Ensure the development of individualized plans for each KARM guest Facilitate ongoing plan changes that support individual progress, needs, and challenges Meet with guests as necessary to ensure maximum benefit for the guest Make appropriate internal and external referrals for services Be able to apply the correct resource to the need at hand Ensure consistency in applying KARM safety guidelines, policies, and procedures that impact guest activities and decisions Select, coach, and develop volunteer leaders in key support areas (mentoring, aftercare, prayer, etc.) Ability to lead, guide, encourage, and support volunteers who will work closely with guests Ensure the maintenance of accurate, up-to-date file records for guests in vendor software Exhibit a caring Christian lifestyle to guests, staff, volunteers, and donors Work cooperatively with staff and departments to ensure an effective and efficient guest environment Coordinate work processes with other departments as needed Advocate on behalf of guests Ensure the consistent application of program standards and guidelines, curriculum, and discipleship models Ability to continually assess and create a safe environment that is conducive to change and that assures individual commitment to personal change Perform other duties as assigned Requirements Bachelor's in a related field (psychology, social work, counseling, ministry) or equivalent education and experience Master's level education is highly desirable Two years working with the homeless and/or those with substance abuse and/or mental health challenges preferred Ability to clearly explain and present the Christian plan of salvation and lead a person through the process Demonstrated ability to establish a feeling of trust, safety, consistency, and hope Experience with and skilled in leading and coaching others; experience working with volunteers a plus Ability to set and monitor goals for and with individuals Ability to communicate effectively with individuals dealing with various forms of trauma Demonstrated skills in individual and group counseling Ability to maintain organized records Ensure patient confidentiality with the information a guest shares during appointments Ability to effectively adapt to change Good organizational and administrative skills Ability to manage a busy work calendar Ability to build personal relationships and maintain appropriate boundaries with residents Bilingual Preferred Ability to remain respectful and maintain composure in stressful situations Organizational skills with the ability to communicate clearly, both written and verbal Ability to safely defuse tense situations and to de-escalate potentially harmful or violent situations Working Conditions Potential high-risk environment at KARM maintained property Work daily with individuals having medical, mental health, and/or addictive behaviors Some local travel may be required for various purposes Exposure to stressful client situations requiring compassion and discernment Walking, standing, sitting, bending, and minimal lifting required Attendance at meetings and occasional special events, sometimes during weekend or evening hours
    $38k-54k yearly est. 4d ago
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  • Care Coordinator

    332098 Cumberland River Behavioral Health

    Ambulatory care coordinator job in Middlesborough, KY

    Job DescriptionDescription: Essential Duties and Responsibilities: · Conduct initial screenings and referrals to psychiatric, medical, social, educational and other support services. · Identify client needs and assist in engaging community resources to promote wellness and recovery and overcome barriers to accessing needed services. · Respond to emergency situations in a timely fashion. · Maintain ongoing communication with referring providers, particularly state hospital system. · Provide warm hand off when CCBHC clients are referred to a partnering provider. · Provide crisis assistance to the consumer and coordinate any needed service. · Demonstrate the ability to work effectively with other team members, as part of a multidisciplinary team, and independently, when necessary. · Maintain documentation of services needed, referrals completed and follow up with both client and treatment providers. · Other duties may be assigned. Requirements: Qualifications: A Bachelor's degree in Psychology, Sociology, Human Services or Nursing from an accredited school; or a Master's Degree in Human Services field from an accredited school with or without licensure; or Associate's Degree in Nursing from an accredited school. Experience working in healthcare customer service preferred. Submit to and pass a criminal background check and drug screening. Hours: Work hours are structured in 7.5 hour blocks per day, totaling 37.5 hours per week. Schedules may be adjusted to accommodate irregular or flexible hours as required by agency needs. This position reports directly to the Team Leader if located in an outpatient facility and/or Program Director, if in a residential program. Summary of Job Duties: The Care Coordinator is a member of a multi-disciplinary team responsible for providing services to adults, children and families presenting for services. The Care Coordinator is to assist helping the person gain access to medical, psychiatric, social, educational and other support services. Required Job Skills: Oral and Written Communication Skills Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or a crisis Ability to work effectively with diverse personalities and to build and maintain positive working relationships with individuals of all races, backgrounds and needs Knowledgeable of Behavioral Health Concepts and how to incorporate concepts into practical application including Recovery Concepts for persons with severe mental illness Additional Responsibilities: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be made to enable the individual with disabilities to perform the essential functions. Physically able to reach, push, pull, stoop, bend, stand, walk and lift up to 20 pounds Possess a valid Kentucky Driver's License and maintain a safe driving record if required for job performance. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions, maybe off-site from normal office location or placed at a Residential Program. The noise level in the work environment is mild to moderate. Environmental Data and Job Hazards: Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials. Annual infection control training required. All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potentially dangerous situations. Local, regional and state travel required on a regular basis. Active, in force driver's license required. Required Job Performance: Successful Performance Evaluation on an annual basis. A Performance Improvement Plan will be initiated on all employees who have a negative performance evaluation. An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after 2 attempts.
    $34k-46k yearly est. 24d ago
  • Patient Intake Coordinator

    Clearchoice Dental Implant Centers 4.2company rating

    Ambulatory care coordinator job in Knoxville, TN

    About Us: ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. ClearChoice has experienced strong growth over the years and today is a leader in the United States in providing fixed full arch dental implant treatments. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back. This mission-focused work has enabled the ClearChoice network to achieve amazing growth, yet we've only reached a small portion of the population who could benefit from ClearChoice services. ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network. We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services. Come help us write the next chapter of our story! Responsibilities: Patient Intake: Work under the general direction of the General Manager Ambassador for the patient experience Manage patient intake process including electronic or paper forms. Work with the clinical staff to schedule patients and ensure that the center's workflow runs efficiently. Answer and direct all incoming calls. Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience. Utilize problem-solving skills for patient management, and to support center and colleagues for resolution of issues. Update and manage center calendar. Order and organize patient materials, as needed. Monitor patient wait times and work with the General Manager to manage patient experience. Perform all other duties as assigned. Maintain a clean waiting room. Stock waiting room (now that we are out of covid protocol) Scanning necessary documents Check in orders (Amazon/Office Depot) Assist with outgoing shipments. Qualifications: Organized, able to multi-task with patients and phones, good communicator. Dental experience Preferred. Previous experience working patient admissions preferred. Previous experience scheduling medical appointments and treatment plans preferred. Compensation and Benefits: The anticipated range for this position is $21.00 - $23.00 hourly plus discretionary performance-based bonus. Actual pay may vary based on experience, performance, and qualifications. In addition to your base compensation, depending on position, you may be eligible for a quarterly or annual bonus (potential bonuses are merit based). Medical Insurance Coverage, Dental Insurance Coverage, Vision Insurance Coverage, Retirement Plan (401K) options are provided as an additional benefit of employment with ClearChoice. The anticipated range for this position is $21.00 - $23.00 hourly plus discretionary performance-based bonus. Actual pay may vary based on experience, performance, and qualifications.
    $21-23 hourly Auto-Apply 20d ago
  • Patient Care Coordinator-Tennessee Smiles

    Bebright

    Ambulatory care coordinator job in Knoxville, TN

    We are looking to hire a Front Desk/ Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field! WHO WE ARE: At Tennessee Smiles we strive to make every visit a fun and positive experience and to build self-confidence in each and every one of our patients. As a dual service dental practice, we are in a unique position to serve your family's dental and orthodontic needs. Excellent oral health is vital for a child's development, and Drs. Mark Britton, Darryl Phillips and Jim Hollingsworth are here to help every step of the way. Visit our website: ************************ to learn more. WHO WE ARE LOOKING FOR: Proven experience in a customer service or administrative role, preferably in a dental/healthcare setting. Strong communication and interpersonal skills. Knowledge of dental terminology, procedures, and insurance processes is beneficial. Ability to multitask, stay organized, and work in a fast-paced environment. RESPONSIBILITIES: Greet and welcome patients in a friendly and professional manner. Verify and update patient demographic information. Maintain a clean and organized reception and lobby area. Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions. Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements. Coordinate and manage the dental appointment calendar to optimize the daily schedule. Verify and update patient insurance information. Collect and process payments for services rendered. Provide patients with information on treatment costs, insurance coverage, and payment options. Collaborate with dental staff to coordinate patient care and address any scheduling conflicts. Maintain a clean and organized reception area. Address patient concerns and complaints professionally and promptly. Collaborate with the dental team to find solutions to patient issues. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries, and excellent benefits packages. Tennessee Smiles participates in E-verify.
    $22k-34k yearly est. Auto-Apply 21d ago
  • Case Management Coordinator

    Acadia Healthcare 4.0company rating

    Ambulatory care coordinator job in Knoxville, TN

    PURPOSE STATEMENT: Assess, plan, implement, coordinate, monitor and evaluate services to meet an individual's needs during treatment. Responsibilities ESSENTIAL FUNCTIONS: Assure residents meet criteria for admission, and review initial clinical information through discharge. Monitor and manage client/patient/resident's cases through development and implementation of individual care plans, collecting clinical data and remain informed by continuous review of documentation. Coordinate care by tracking, monitoring, and reporting on inpatient or outpatient care. Manage client/patient/resident's cases with knowledge and expertise with the patient population of the facility. Convey medical criteria and clinical information between the client/patient/residents' insurance provider and treatment team as warranted and may also provide this information to the business office, as needed. Conduct precertification with third party payers and negotiate approved days with the provider for the patient/resident admission. Assigned tasks for admission review, concurrent review and participate in discharge planning. OTHER FUNCTIONS: Perform other functions and tasks as assigned. Qualifications EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: Bachelor's degree in Health Administration, Social Science or a related field or relevant previous job experience . Ability to create and maintain professional liaison with community agencies and organizations to ensure continuity of care. Knowledge of mental health and substance use fields is preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: CPR and de-escalation/restraint certification (training available upon hire and offered by facility). First aid may be based on state or facility. EASTN #LI-ETBH We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
    $24k-44k yearly est. Auto-Apply 60d+ ago
  • ROADs Care Coordinator

    Ridgeview Behavioral Health Services 4.5company rating

    Ambulatory care coordinator job in Oak Ridge, TN

    RIDGEVIEW, a not-for-profit community mental health center, is seeking three (3) Bachelor's level ROADs Care Coordinators at our Oak Ridge, TN, location. These care coordination/ case management positions will be part of the startup team for the ROADs (Road to Recovery) program which will create partnerships and significantly expand Ridgeview's work in opioid abatement. The ROADs program will begin January 1, 2026. Each Care Coordinator will work one of the following schedules: * Position 1: Monday-Friday, 10:00am-6:00pm * Position 2: Monday-Friday, 2:00pm-10:00pm * Position 3: Wednesday-Sunday, 12:00pm-8:00pm Ridgeview has been named a 2025 Top Workplace by Knoxville News Sentinel, which is a testament to our staff who unite behind the idea of One Ridgeview. Ridgeview is a place where staff want to work, a place where staff are valued and appreciated, and a place where staff are proud of the impact they are making toward the improvement of people's lives. At Ridgeview, our real job satisfaction is derived from co-workers, clients, and the realization that we are part of carrying out Ridgeview's mission. HOPE | HEALING | RECOVERY "Where life's complexities are met with hope" REQUIREMENTS Bachelor's degree in social services; good organization and time management skills; documented safe driving record; and the ability to work independently while interacting within a multidisciplinary team environment. Two years of professional experience working with the chemically addicted preferred. Strong computer and documentation skills required. Requires F endorsement on TN driver's license (can be obtained during first 90 days). JOB DUTIES The ROADs Care Coordinator will be responsible for wrap-around service and substance use programming facilitation to program members within both an inpatient and outpatient basis; helping individuals transition from an inpatient to outpatient level of care; securing a full array of Alcohol and Drug/Co-occurring services; providing A/D group-work facilitation; perform social work assessments. The ROADs Care Coordinator will report to the ROADs Program Manager and will be responsible for coordinating substance use programming within the Ridgeview inpatient unit. Responsible for discharge and transitional planning, including making collateral contacts. Meeting educational requirements in Relapse Prevention/Early Recovery Skills. BENEFITS Ridgeview offers a full line of benefits including: Medical, Dental, Vision, Retirement, Long-Term Disability, Holiday Pay, Vacation and Sick Leave, Life Insurance and Wellness Plan. Ridgeview is an equal opportunity employer. Ridgeview conducts Background Checks, Motor Vehicle Records, License/Degree Verification, and Drug Screens at hire. Employment is contingent upon clean drug screen, background check and driving record.
    $30k-37k yearly est. 55d ago
  • Care Coordinator

    Clarvida

    Ambulatory care coordinator job in Knoxville, TN

    at Clarvida - Tennessee Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. About Your Role: As a Foster Care Coordinator, you will provide intervention, manages client cases and acts as a resource link to children and families who desperately need assistance. Assist in case Management of children of children and take an active role in their case management. Work with treatment teams, offering insight to be evaluated as you develop plans together. Serve struggling individuals as an advocate, connecting them to organizations that improve their situation. Perks of this role: Pay of 19.23/hr Does the Following Apply to You? A bachelor's degree in a Human Service discipline from an accredited four-year college or university. Experience working with children/adolescents in a therapeutic, community-based treatment environment. What we offer: Full Time Employees: Paid vacation days that increase with tenure Separate sick leave that rolls over each year Up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings without waiting for payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Employee Assistance program Pet Insurance Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement* Company cellphone *benefits may vary based on Position/State/County Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to ******************************************** To Learn More About Us: Clarvida @ ************************************************** Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, A [email protected] email (the email address for which will change upon your reply) or a personal LinkedIn account that is associated with a Clarvida.com email address.
    $27k-39k yearly est. Auto-Apply 7h ago
  • MDS Coordinator (Registered Nurse/RN) /PDPM MDS Experience Travel Required

    Appalachian Region

    Ambulatory care coordinator job in Knoxville, TN

    The RN MDS Coordinator coordinates and assists with completion and submission of accurate and timely interdisciplinary MDS Assessments, CAAs, and Care Plans according to CMS RAI Manual Regulations and in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Associate's or bachelor's degree in nursing from an accredited college or university Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment. Two (2) years' nursing experience. Geriatric nursing experience preferred. CRN C Certification (clinical compliance) CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Coordinate and assist with completion and submission of interdisciplinary, accurate, and timely MDS Assessments, CCAs, and Care Plans according to CMS RAI Manual Regulations Report any changes in a patient's condition identified by the MDS Assessment to the DON Provide education to direct care associates regarding updates or changes to the CMS RAI Manual or Skilled Nursing Facility Regulations that impact documentation Assist with review of the Interdisciplinary Comprehensive Care Plan Review Final Validation Reports and attest that all assessments have been completed and accepted into the CMS QIES system prior to billing and notify the Business Office when assessments are not ready to bill Review CMS Reports to identify assessments completed or submitted late and develop systems and processes to prevent reoccurrence Attend and participate in the Daily PPS Meeting, Monthly Triple Check, and other meetings upon request Perform functions of a staff nurse as required Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer
    $58k-79k yearly est. 14d ago
  • Patient Care Coordinator-Tennessee Smiles

    Tennessee Smiles 4.3company rating

    Ambulatory care coordinator job in Knoxville, TN

    Job Description We are looking to hire a Front Desk/ Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field! WHO WE ARE: At Tennessee Smiles we strive to make every visit a fun and positive experience and to build self-confidence in each and every one of our patients. As a dual service dental practice, we are in a unique position to serve your family's dental and orthodontic needs. Excellent oral health is vital for a child's development, and Drs. Mark Britton, Darryl Phillips and Jim Hollingsworth are here to help every step of the way. Visit our website: ************************ to learn more. WHO WE ARE LOOKING FOR: Proven experience in a customer service or administrative role, preferably in a dental/healthcare setting. Strong communication and interpersonal skills. Knowledge of dental terminology, procedures, and insurance processes is beneficial. Ability to multitask, stay organized, and work in a fast-paced environment. RESPONSIBILITIES: Greet and welcome patients in a friendly and professional manner. Verify and update patient demographic information. Maintain a clean and organized reception and lobby area. Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions. Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements. Coordinate and manage the dental appointment calendar to optimize the daily schedule. Verify and update patient insurance information. Collect and process payments for services rendered. Provide patients with information on treatment costs, insurance coverage, and payment options. Collaborate with dental staff to coordinate patient care and address any scheduling conflicts. Maintain a clean and organized reception area. Address patient concerns and complaints professionally and promptly. Collaborate with the dental team to find solutions to patient issues. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries, and excellent benefits packages. Tennessee Smiles participates in E-verify.
    $23k-30k yearly est. 20d ago
  • MDS Coordinator (RN or LPN)

    Westmoreland Health and Rehab Center

    Ambulatory care coordinator job in Knoxville, TN

    ←Back to all jobs at Westmoreland Health and Rehab Center MDS Coordinator (RN or LPN) Westmoreland Health and Rehab Center is an EEO Employer - M/F/Disability/Protected Veteran Status All Your Needs. All Our Hearts. Westmoreland located in beautiful Knoxville, Tennessee is the second largest facility of its kind in the city. This healthcare center offers care for our residents and patients who rely on us for life enrichment and quality of care. We offer an array of employment opportunities for all types of professional interests. We offer competitive wages and benefits, tuition assistance and professional advancement programs. The Healthcare Center offers Respite Care, continuing Long-term Care, Memory Care, and Rehabilitation. Westmoreland has been a valuable part of the community for the past 40 years. Location: 5837 Lyons View Pike, Knoxville TN 37919 Compensation: $70,000 per year Your Role in the Company The primary purpose of your job position is to conduct and coordinate the development and completion of the resident assessment in accordance with the requirements of this state and the policies and goals of this facility. Elements of the Position Conduct and coordinate the development and completion of the resident assessment MDS in accordance with current rules, regulations, and guidelines that govern the resident assessment, including the implementation of RAPs and Triggers. Assist the resident and Discharge Planning Coordinator in completing the care plan portion of the resident's discharge plan. Ensure that all assessments are completed and transmitted in a timely manner. Report problem areas to the administrator. Preferred Requirements: · Must possess, as a minimum, a Nursing Degree from an accredited college or university. · MDS Familiarity Experienced RN or LPN fluent in scheduling and coding · Understanding of CMI and PDPM maximization Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance C ourage and Commitment to Exceed Expectations O ptimistic about our Future M otivate Yourself and Others P atient Hearts Giving Passionate Care A chieve Success with Integrity S ervant Leadership, Valued Employees S trength Through Perseverance I nspired Excellence O neness with Teamwork N urture with Loving Kindness We are an Equal Employment Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All your information will be kept confidential according to EEO guidelines Please visit our careers page to see more job opportunities.
    $70k yearly 60d+ ago
  • Mds Coordinator-Certified

    Covenant Health 4.4company rating

    Ambulatory care coordinator job in Knoxville, TN

    Certified MDS Coordinator, Registered Nurse, Transitional Care PRN/OCC, Variable Hours, Day Shift Fort Sanders Regional Medical Center is a 444-bed hospital recognized for pairing clinical expertise with advanced medical technology to deliver exceptional care. As a Joint Commission Comprehensive Stroke Center, we provide leading-edge treatment for stroke recovery. Our facility also offers specialized services in bariatric surgery, robotic surgery, minimally invasive spine procedures, and advanced orthopedic care. Fort Sanders Regional is part of Covenant Health, East Tennessee's largest nonprofit health system and a Becker's “Top 150 Places to Work in Healthcare.” Covenant Health includes nine hospitals and nearly 150 service locations, offering employees a comprehensive benefits package with tuition reimbursement, student loan assistance, certification bonuses, and leadership development programs. Position Summary: Assesses, plans, monitors and evaluates options and services to meet an individual's health needs through communication and the coordination of available resources. Enhances service quality and assists in the delivery of Attends seminars on LTC Perspective Payment System and updates on federal and state regulations and disseminates information to staff. Responsibilities Will schedule the ARD's (Assessment Reference Date) for Payment Assessments with the Rehab Director or designee daily, weekly, and as needed in a manner that accurately captures the RUG (Resource Utilization Group) category. Will provide a schedule of ARD's and Assessment types weekly and as needed to the IDT in order to facilitate the timely completion of MDS sections and CAA's (Care Area Assessments) by each discipline. Is expected to use the RAI Manual as a resource during the assessment coding process. Will coordinate the completion of MDS sections according to facility assignments. Will communicate to members of the IDT as needed based on timeliness of completion. The MDS Coordinator is expected to report any issues with timely completion to the Administrator immediately. Will facilitate with the IDT members, the completion of assessments and corresponding due dates for Z0400A-L, Z0500B, V0200B2 and V0200C2 according to the RAI Manual; reference Chapter 2, Section 2.6. Will ensure the transmission of Admission and Discharge Assessment and PPS within 14 days of the completion date in Z0500B; reference Chapter 5, Section 5.2. Will ensure the transmission of Comprehensive assessments within 14 days of the Care Plan Completion Date (V0200C2). Will confirm the transmission file and review the printed initial and final validation report. Will facilitate the correction of any fatal errors immediately and retransmit the assessment until an accepted validation report is received. Will also address non-fatal errors using the Quality Improvement and Evaluation System (QIES) Assessment Submission and Processing (ASAP) System MDS 3.0 Provider User's Guide. Reference RAI Manual Chapter 5, Section 5.5. Will maintain validation reports in a transmittal notebook to be organized by month. Will facilitate the completion and updating of resident care plans within the MDS Department and the IDT to reflect the resident's most current needs. Will identify residents in need of a Significant Change in Status Assessment based on criteria in the RAI Manual Chapter 2, Section 2.6. Will participate the interdisciplinary care plan team meeting weekly and as needed. Will participate in facility staff education as it relates to the RAI process, and the coordination of obtaining accurate documentation from direct care staff. Will notify the facility Director of Nursing (DON) and/or Administrator of risk areas when coded on the MDS. Will compile data reports based on MDS data as requested by the Administrator or DON. Will utilize the facility's software program and computer system to comply with federal requirements for completion and encoding. Attends seminars on LTC Perspective Payment System and updates on federal and state regulations and disseminates information to staff. Serves as clinical and regulatory resource for all staff. Participates in mock surveys in preparation for state and the federal surveys Reviews medical records regularly for adherence to care plan. Investigates variances from plan and adjusts plan based upon assessment. Verifies billing office information to assure consistent billing of RUG categories. Tracks RUG days monthly and reports to Administration on reimbursement status. Functions as Infection Control Nurse for TCU. Collects, monitors and disseminates data relating to infection control indicators. Collaborates with hospital Infection Control contact on unit specific and hospital-wide issues. Provides education on infection control process and regulations to staff. Assists with orientation of new hires regarding HCFA regulations of LTC/PPS. Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested. Assists in maintaining a safe environment for all residents, which may include reporting to appropriate managerial staff equipment that is out of order, suspicion of resident abuse, mistreatment, neglect and reporting of suspicion of criminal activities. Complete nursing duties when necessary as specified in nursing policies. Qualifications Minimum Education: None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and/or certification as required by the issuing authority. Minimum Experience: Two (2) to five (5) years clinical practice is required. Excellent communication skills, leadership skills; ability to accept and incorporate feedback; problem solving and priority setting skills. Licensure Requirement: Current RN license, RAC-C (Resident Assessment Coordinator-Credentialed) certification through AANAC required within 90 days of hire into position.
    $65k-78k yearly est. Auto-Apply 60d+ ago
  • MDS Coordinator

    Hillcrest Healthcare 3.8company rating

    Ambulatory care coordinator job in Knoxville, TN

    General Purpose: Conduct and coordinate the development and completion of the resident assessment process in accordance with the requirements of the Federal and State regulations as well as Company policy and procedure. Essential Job Functions This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive: Minimum Data Set: Oversee and coordinate the development and completion of the resident assessment (MDS) in accordance with current Federal and State rules, regulations, and guidelines that govern the resident assessment, including the implementation of RAPs and Triggers. Assemble information from the Initial Nursing Assessment, resident interview, and clinical record review to complete the nursing portion of the Minimum Data Set within 10-14 days of admission or annual review, and when there is a significant change in a resident's condition. Notify all members of the interdisciplinary team at least one week in advance of the MDS due date for all new admissions, annual reviews, and significant changes in resident condition. Monitor and follow-up with team members as needed to verify that all assigned sections of the MDS are completed, dated, and signed within designated time frames. If a member of the interdisciplinary team is absent during the time frame for completion of a MDS, conduct necessary research and referral to confirm that all MDS sections and triggered RAPs are completed. Review each MDS for accuracy, consistency, completeness, and signatures prior to submitting to the designated RN for final review and signature. Verify that MDS documentation is placed in resident's medical record and that documentation is complete, including dates, signatures, and sections completed by all members of the interdisciplinary team. Complete, date, and sign MDS quarterly review sheets. Verify the face validity of all Minimum Data Sets before electronic submission. Participate in and oversee the timely electronic submission of all MDS. Review the validation report and verify that appropriate action is taken. Resident Assessment Protocols (RAP): Review the Resident Assessment Protocols correlated with nursing issues and answer the questions as identified in the computer documentation system. Once all the questions have been answered, complete narrative summaries of the information, indicating the decision whether or not to include the identified problem on the Plan of Care. Consult the RAP summary sheet and verify that all triggered RAPs and corresponding narrative summaries have been completed, dated, and signed by the appropriate disciplines. For triggered RAPs included in the Care Plan, verify that any additional supportive documentation related to RAP issues is completed. If a triggered RAP is not included in the Care Plan, verify that documentation in the RAP summary clearly indicates reasons for not proceeding. Care Plans: Schedule all interdisciplinary care plan meetings, and notify staff in advance which residents will be evaluated. For Care Plan reviews, notify the resident's family in writing 30 days in advance of care plan meeting (except for care plans requiring immediate revision due to significant change or unforeseen circumstances.) Identify and document nursing problems, goals, and approaches, and coordinate the development of an individual Plan of Care for each resident in cooperation with the physician, Medical Director, nursing staff, interdisciplinary team, and outside consultants (nursing, dietary, pharmacy, therapists, etc.) in accordance with corporate, state, and federal guidelines. Correlate the information to update resident care plans quarterly and after each significant change. Verify that all updates are completed. Generate final copy, and verify that signatures from the physician, interdisciplinary team, and contributing resident or family members are obtained. Make a copy of each resident's care plan accessible to CNAs. Other Responsibilities: Disseminate any new or updated materials involving the RAI process. Create an opportunity for family participation in the care planning process. Communicate with the Business Office Manager and Administrator on a regular basis regarding the case mix scores and how they impact reimbursement. Coordinate the interdisciplinary assessment process for all residents of the facility. Verify that the Resident Assessment Instrument is individualized, complete, accurate, and timely for each resident. Conduct and facilitate the Interdisciplinary Care Plan meetings. Educate peers on MDS, RAPs, and Care Plans. Attend in-service education programs in order to meet facility educational requirements. Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill & Evacuation Procedures and know how to use the information. Maintain confidentiality of resident and facility records/information. Protect residents from neglect, mistreatment, and abuse. Protect the personal property of the residents of the facility. Others as directed by the supervisor or administrator. Minimum Qualifications Registered Nurse or Licensed Practical/Vocational Nurse with required state licensure. Minimum three (3) years of clinical experience in a health care setting. Minimum of two (2) years experience in a long-term care setting. Knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care. Excellent analytical and deductive reasoning skills. Organized and detailed in work performance. Computer literacy and comprehensive understanding of documentation software system. Excellent technical, assessment, documentation, and writing skills. Good communication skills with excellent self-discipline and patience. Genuine caring for and interest in elderly and disabled people in a nursing facility. Comply with the Residents' Rights and Facility Policies and Procedures. Perform work tasks within the physical demand requirements as outlined below. Perform Essential Duties as outlined above.
    $67k-84k yearly est. 60d+ ago
  • Patient Care Coordinator

    Tristar Physical Therapy

    Ambulatory care coordinator job in Morristown, TN

    Benefits: 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Paid time off Vision insurance Tristar Physical Therapy is hiring an experienced, full-time employee to serve as a Front Office Patient Care Coordinator for the company's growing team. Our Patient Care Coordinators are responsible for contributing to the team's efforts by providing amazing customer support from the initial phone call to the final visit and beyond. Just a little heads up. We are looking for someone who wants to be a part of a growing, innovative, people-centered environment and is looking for a career move, NOT just another job. This position will begin as Full-Time. You are perfect for this role if you LOVE working with patients, digging deep into issues, learning, and problem-solving. Seriously, you are the type of person who will become obsessed with optimizing patients' results and the front office experience so they can have a seamless experience when they enter the facility. You may be someone who can work independently, avoid mistakes, and make decisions on your own. But you are also a taskmaster and enjoy working with a team. We want someone comfortable with responsibility and very mission-minded. When others see a WALL, you see a problem you can solve given enough time to RESEARCH. Someone who loves learning and problem-solving. If you're looking to work for a company that allows you to choose your path of growth as the company grows, then you'd be a great fit! This is a dream job for the right person! We will teach you everything you need to know! We just need you to show up with a willingness to learn, the ability to do the work, and a positive attitude. Tristar Physical Therapy is looking for a long-term hire. We want to create an amazing working relationship that could help the company thrive for multiple years. Requirements 2-3 Years of Front Desk experience (Required) Healthcare Insurance/Billing/Collections Experience (Preferred) Sales and Objection Handling Skill Set This position will be performed in a high-volume outpatient environment so need to be able to multitask and problem-solve quickly. Flexibility is a must. Need to be willing to make changes as quickly as needed Our team prides itself in being just that….a TEAM! So, if we've got your back, you've got to have ours, too! Job Duties for the Administrative Assistant / Front Desk Include (but not limited to) Front Desk Tasks (computer use, answering phones, preparing reports, statistics tracking) Call All Incoming Leads from Online Sources and Facebook Ads Schedule New Patient Evaluations Check In New Patients and Collect Pertinent Paperwork Greet All Patients Like They Are VIPs! Check-In / Out all Existing Patients Insurance Benefits Check and Authorizations Collect Patient Payments Schedule Patients Appointments Appropriately Have A Lot Of Fun While Making A Difference In Someone's Life! In addition to a rewarding position with an incredible team, we offer some pretty amazing perks: Flexibility with your schedule - Who doesn't want that?! The competitive compensation package, including benefits! The best team and support system that you could want. This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction Detail-oriented -- would rather focus on the details of work than the bigger picture Sound Like a Good Fit for You? Go ahead and apply I look forward to hearing from you. Jordan Black, PT, DPT Compensation: $13.00 - $18.00 per hour Tristar Physical Therapy is a leading outpatient physical and occupational therapy provider with 8 locations across East Tennessee. We deliver personalized, evidence-based care to help patients recover faster, move better, and live healthier lives. Our team of 35+ skilled therapists treats various conditions using manual therapy-based techniques, individualized exercise prescriptions, and progressive treatment plans tailored to each patient's goals. We emphasize a hands-on, patient-centered approach that empowers clinicians to use their clinical judgment and deliver high-quality care without unnecessary productivity pressure. With state-of-the-art tools like underwater treadmills and a strong focus on therapist autonomy, Tristar offers a treatment environment that supports both professional growth and patient success. We invest in our team through structured onboarding, continuing education opportunities, and efficiency-focused systems that streamline documentation and communication. If you're passionate about delivering meaningful, results-driven care in a collaborative, growth-oriented environment, Tristar Physical Therapy is the place for you.
    $13-18 hourly Auto-Apply 5d ago
  • Surgical Recovery Coordinator - Knoxville

    DCI Donor Services 3.6company rating

    Ambulatory care coordinator job in Knoxville, TN

    Job Description Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Tennessee Donor Services is seeking a Preservation Coordinator in Knoxville to save and enhance lives through the surgical removal, preservation, packaging, and distribution of organs. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Assumes primary responsibility for the renal preservation process including pumping and pump transport, in accordance with policies and standards. Performs extensive on-call responsibilities to assist with the activities related to the donor recovery. Coordinates and assists in the surgical recovery, preservation, and packaging of organs and specimens in conjunction with transplant surgeons and/or organ recovery coordinators in accordance with policies and standards. Coordinates and assists with fly outs and fly backs. Coordinates and assists with organ allocation, including kidney and liver placement, distribution, and transportation of organs for transplantation and/or research in accordance with policies and standards. The ideal candidate will have: High school diploma or equivalent. Bachelor's degree in a related field preferred. One to two years OPO or health care experience required, operating room experience preferred. Health-related certification and ISOP Level 1 by completion of the first year. Working knowledge of computers and Microsoft Office applications and basic data entry skills required. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.
    $24k-30k yearly est. 22d ago
  • Case Management Support - Primary Care

    Cherokee Indian Hospital Authority

    Ambulatory care coordinator job in Cherokee, NC

    Primary Function Under supervision, the incumbent is responsible for a variety of nursing assistant duties established by the Registered Nurse. Under supervision, he/she is responsible for following the plan of care established by the nurse assessing the patient. The Nursing Assistant assists in performing and providing nursing care, duties, and tasks for patients of all ages. Job Description Recognizes and reports to the registered nurse or medical provider abnormal findings related to vital signs, clinical signs and symptoms, and laboratory findings. Implements nursing care including, but not limited to: Takes and records vital signs and reports deviations to the registered nurse. Collects specimens (urine, stool, and sputum). Completes finger stick glucose monitoring. Monitors intake and output, including monitoring IVs. Documents vital signs and other medical data to the appropriate record. Initiates appropriate resuscitative measures in an emergency. Operates a variety of specialized medical equipment, such as suction pumps, oxygen equipment, automatic BP cuffs, and oxygen saturation units, etc. Recognizes malfunctioning and unsafe equipment and initiates corrective action. Initiates appropriate action when safety measures are required to protect patients. Maintains a safe environment through the practice of Universal Precautions and Body Substance Isolation, medical waste/chemical management and containment. Isolates infected patients. Cleans patient contact areas and equipment according to policies and OSHA regulations. Promotes patient advocacy and confidentiality. Directly observes and evaluates patient care. Participates in ongoing nursing quality assurance program. The Nursing Assistant will function in primary care under the supervision of the clinical nurse in the team with ultimate supervision by the Nursing Supervisors or his/her designee to ensure patient care is provided in a safe and efficient quality manner. Assists with and makes recommendations about supplies and equipment needs. Maintains clean, neat, and safe work environment. Demonstrates ability and willingness to adapt to special circumstances, such as, staffing shortages, patient emergencies, fluctuations in census, and disasters. Participates in cross training of services within the nursing department. The Director of Nursing for Primary Care/Senior Practice Manager or his/her designee will schedule cross training. The Nurse Supervisor, Clinical Nurse or his/her designee makes assigned duties. The Nursing Assistant provides nursing care according to established procedures; under the supervision of the Registered Nurse Supervisor/Clinical Nurse. This is done under the supervision of the Director of Nursing for Primary Care/ Senior Practice Manager, and Director of Division of Nursing or his/her designee. The work is evaluated for technical soundness and adherence to professional standards. Job Knowledge Knowledge and skill to perform basic clinical nursing care to acutely ill patients and assist patients in their daily living activities. Knowledge and skill to assist the care provider in treatment and examinations performed in the outpatient setting. A practical knowledge of performing prescribed treatment plans such as dressing changes or soaks. Knowledge of proper handling and collection of specimens, performing vital signs and recognizing abnormal values. Basic knowledge of diseases and illnesses and the ability to recognize and report changes in the patient's condition to the registered nurse. Page Break A practical knowledge of the medical facility's organization and services, the basic rules and regulations governing visitors and patient treatment, and practical knowledge of standard procedures, medical records, and medical terminology. A basic knowledge of diseases, medical and surgical procedures, as well as standard abbreviations used by the medical staff. A thorough knowledge of recording and documenting medical information. Knowledge and skills in operating specialized medical equipment, such as suction pumps, oxygen equipment, etc. Applicant must have a valid North Carolina driver's license. Education/Experience High school graduate or GED, Successfully completed an accredited program in Nursing Assistant, Certified as a Nursing Assistant (CNA), Current Basic Life Support (BLS), or Advanced Cardiac Life Support (ACLS) may be substituted, is required of the position. Can be acquired through the facility following appointment to position. Preference given to applicants who have specialized training in CNA. No experience required of position, will provide training. Proficiency rated at 6 weeks. Contacts with Others Contacts are with patients, families, hospital personnel, and community agencies. Contacts with patients and families are to provide and assist with care. With hospital personnel and community agencies, contacts are to exchange information for the purpose of coordinating patient care activities. The Nursing Assistant is assigned duties based upon the diagnosis of the patient, his/her condition, and special circumstances related to his/her needs. Confidential Data The incumbent has access to highly confidential patient medical and personal information. The Privacy Act of 1974 mandates that the incumbent shall maintain complete confidentiality of all administrative, medical and personnel records and all other pertinent information that comes to the individual's attention or knowledge. The Privacy Act carries both civil and criminal penalties for unlawful disclosure of records. Violation of such confidentiality shall be cause for adverse actions. Responsibility for Accuracy The incumbent is responsible for accuracy of work performed. The Team Leader, supervising registered nurse, or immediate supervisor reviews work for accuracy and determines steps to prevent errors from reoccurring. The Nursing Assistant will follow the plan of care established by the registered nurse according to individual patient needs and established hospital policies and procedures. The purpose of the work is to provide patient care that contributes to completion of the prescribed plan of care and discharge of the patient. The work affects the physical and psychosocial wellbeing of the patients and their families. Completion of duties affects the attitude of patients and efficiency with which the hospital provides service and therefore could have a negative effect on patient outcomes. Guidelines consist of nursing and medical policy and procedures, standing orders, standards of care, and hospital and agency policies. Must, also, comply with FPM, MRS, PHS, IHS, and State regulations. The employee determines the order and sequence of care provided to the patient based on the patient's condition and priorities of need. Mental/ Visual/ Physical Effort Work in the various services within the nursing department requires considerable walking, standing, bending, pushing, and lifting in helping patients to and from beds, wheelchairs, and stretchers. These same activities are required in moving equipment and medical supplies. May be responsible for lifting over 15 pounds. Resourcefulness and Initiative The Nursing Assistant works under the direction and supervision of a Registered Nurse. Environment The work environment involves moderate risks of exposure to infectious disease, radiation, electrical hazards, irritant chemicals and explosive gases. Customer Service Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA's guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.
    $29k-45k yearly est. Auto-Apply 28d ago
  • MDS Coordinator (Registered Nurse/RN)

    Life Care Center of Morristown 4.6company rating

    Ambulatory care coordinator job in Morristown, TN

    Please contact Kelly Stapleton SDC at ************** or to email resume please send to Kelly_****************** The RN MDS Coordinator coordinates and assists with completion and submission of accurate and timely interdisciplinary MDS Assessments, CAAs, and Care Plans according to CMS RAI Manual Regulations and in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Associate's or bachelor's degree in nursing from an accredited college or university Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment. Two (2) years' nursing experience. Geriatric nursing experience preferred. CRN C Certification (clinical compliance) CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Coordinate and assist with completion and submission of interdisciplinary, accurate, and timely MDS Assessments, CCAs, and Care Plans according to CMS RAI Manual Regulations Report any changes in a patient's condition identified by the MDS Assessment to the DON Provide education to direct care associates regarding updates or changes to the CMS RAI Manual or Skilled Nursing Facility Regulations that impact documentation Assist with review of the Interdisciplinary Comprehensive Care Plan Review Final Validation Reports and attest that all assessments have been completed and accepted into the CMS QIES system prior to billing and notify the Business Office when assessments are not ready to bill Review CMS Reports to identify assessments completed or submitted late and develop systems and processes to prevent reoccurrence Attend and participate in the Daily PPS Meeting, Monthly Triple Check, and other meetings upon request Perform functions of a staff nurse as required Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer
    $61k-77k yearly est. Easy Apply 3d ago
  • Patient Care Coordinator

    Upstream Rehabilitation

    Ambulatory care coordinator job in Maynardville, TN

    BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Maynardville, TN Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $22k-34k yearly est. Auto-Apply 26d ago
  • Care Coordinator

    Omni Family of Services Tennessee Inc. 4.1company rating

    Ambulatory care coordinator job in La Follette, TN

    Job Description Care Coordinator Join Our Mission to Empower and Transform Lives The Care Coordinator generally meets with the client(s) and the client's family (foster, adoptive or biological) in the client's home or residence, on a regularly scheduled basis with Phone call triage assessments during the off months and weeks of face to face care. In addition, the Care Coordinator may meet with the members of the client's extended family and community supports at locations such as school, court, job site, etc., as specified to meet the client's service and advocacy needs. The Care Coordinator's hours of work will vary depending on the individual needs of his/her caseload but are generally able to be scheduled in a manner that does not exceed 40 hours in a given week. On-call and after-hours At Omni Family of Services, we are more than a multi-state human services agency-we are a family dedicated to making a meaningful impact. Through foster care, adoption, outpatient behavioral health, and community-based family support, we provide innovative, evidence-based, and trauma-responsive care that empowers children, adults, and families on their journey to healing and growth. Guided by our core values of Embracing Diversity, Safety, Trustworthiness, Emotional Intelligence, Empowerment, and Mindful Collaboration (ESTEEM), we are committed to creating a culture of safety, hope, and resilience. As a trauma-competent organization, we are actively working toward becoming a Hope-Centered Agency, believing in the transformative power of hope-the belief that tomorrow can be brighter and that we all have the power to make it so. If you're passionate about advancing safety, healing, and positive change, Omni Family of Services invites you to join us and be part of a team that transforms lives and communities. We are 100% employee owned and we are as dedicated to supporting our team members as we are to the clients we serve. What you bring to this role: Bring your passion and expertise A desire to help others become the best they can be in serving our clients while managing a healthy work/life balance. Ability to be a team member and thought leader. A minimum of a bachelor's degree in a behavioral health related field such as counseling, social work, or psychology. Valid Driver's License Proof of Automobile Insurance and Reliable Transportation Certification in proper crisis prevention initiatives and universal precautions required. Our Company Benefits Include: Competitive salary and a comprehensive benefits package Medical, Dental, Prescription Drug Coverage and Vision Life Insurance Long-Term Disability & Short Term Disability Flexible Spending Accounts & Health Savings Accounts Critical Illness & Accident Insurance 401(k) Retirement Savings Plan Employee Assistance Program Paid Vacation Time (based on eligibility) & Paid Sick Time (based on eligibility) Paid Holidays (based on eligibility) Tuition Reimbursement Program for job-related degrees Mileage & Monthly Tech Allowance (based on eligibility) On-demand Pay Options Employee Stock Ownership Plan (ESOP) long-term retirement plan - Omni is a 100% employee-owned company. Through the (ESOP), the company's success provides employees ownership interest in the company. As the company grows and matures, so will the retirement funds of our employees.
    $28k-36k yearly est. 12d ago
  • Behavioral Health Care Coordinator

    Clarvida

    Ambulatory care coordinator job in Morristown, TN

    at Clarvida - Tennessee The Behavioral Health Care Coordinator plays an essential and uplifting role in supporting children, adolescents, and families as they work toward stability, growth and essential wellbeing. This is ideal for someone who is naturally compassionate, respectful, and enthusiastic about making a difference every day. The BH Care Coordinator serves as a steady encouraging presence-someone who listens deeply, communicates clearly and helps clients feel understood, and supported throughout their behavioral health journey,The ideal candidate thrives on building positive relationships and demonstrates exceptional communication skills both written and verbal. They are confident in collaborating with clients, caregivers, schools, community partners and multidisciplinary treatment teams. They work well with clients of all ages, bring empathy and professionalism to every interaction and are committed to creating an environment of hope and encouragement. This role requires travel and offers the chance to engage directly with the community in meaningful impacting ways.A Behavioral Health Care Coordinator partners with clients and families by conducting community-based visits and providing therapeutic and support services in the home and school. These services include, but are not limited to enhancing coping skills, supporting behavior modification, strengthening parenting skills and assisting families in moments of crisis. The care coordinator collaborates with treatment team to build individualized treatment plans that highlight strengths, outline goals and support meaningful sustainable progress. They are responsible for maintaining accurate and timely documentation in alignment with Clarvida policy, state licensing boards, and COA accreditation requirements.
    $33k-47k yearly est. Auto-Apply 38d ago
  • Patient Care Coordinator

    Upstream Rehabilitation Inc.

    Ambulatory care coordinator job in Maynardville, TN

    BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Maynardville, TN Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
    $22k-34k yearly est. 27d ago

Learn more about ambulatory care coordinator jobs

How much does an ambulatory care coordinator earn in Knoxville, TN?

The average ambulatory care coordinator in Knoxville, TN earns between $26,000 and $47,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.

Average ambulatory care coordinator salary in Knoxville, TN

$35,000
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