Ambulatory care coordinator jobs in La Mesa, CA - 40 jobs
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Intake Coordinator
Dental Patient Care Coordinator
Vaida Avery, DDS
Ambulatory care coordinator job in San Diego, CA
Job Description
Dental Practice | Full-Time | Delta Office
We are seeking an experienced Patient CareCoordinator with prior dental office leadership experience who is ready to take ownership of the front office and grow into an Office Manager role.
This position is designed for someone who understands that exceptional patient service and strong systems must coexist. You are warm, calm, professional, and confident, while also being organized, detail-oriented, and comfortable managing scheduling, finances, and team workflows.
This is not a reactive front-desk role. It is a leadership-track position within a patient-centered, well-run dental practice.
What You'll Do
Lead and oversee front-office operations with professionalism and accountability
Guide and support front-desk workflows, communication, and service standards
Act as a liaison between the clinical team and administrative operations
Deliver a high-touch, calm, and confident patient experience in person, by phone, and digitally
Manage patient scheduling strategically, including doctor flow, hygiene flow, same-day opportunities, and emergencies
Handle accounts receivable with accuracy and professionalism, including:
Patient balances
Insurance estimates vs. actuals
Payment collection and follow-up
Clear documentation and notes
Communicate treatment plans, financial arrangements, and insurance expectations clearly and respectfully
De-escalate patient concerns while protecting the integrity of the practice
Assist with training, accountability, and process improvement
Maintain organized records and follow-ups in the practice management system
What We're Looking For
Previous leadership experience in a dental office required
(Lead Patient CareCoordinator, senior front desk, assistant office manager, or similar role)
Strong understanding of:
Scheduling strategy and production flow
Accounts receivable and financial conversations
Dental insurance coordination and follow-up
Comfortable guiding others, giving feedback, and maintaining standards
Professional, composed, and confident under pressure
Strong customer service instincts with emotional intelligence
Excellent communication skills: clear, respectful, and confident
Team-oriented mindset with accountability and follow-through
Detail-oriented, organized, and reliable
Growth Opportunity
This role is intentionally designed as a pathway to an Office Manager position for the right candidate. We are seeking someone who wants responsibility, influence, and long-term growth within a stable, leadership-driven practice.
Required Experience
Prior experience in a dental front office or patient carecoordinator role
Familiarity with dental practice management software
Comfort discussing finances and collections in a professional, patient-friendly manner
What We Offer
Supportive, professional team culture
Well-organized practice with clear systems and leadership
Competitive pay based on experience
Benefits package including medical, dental, and PTO
Stable schedule and respectful work environment
Skills:
General Practice
Cosmetic
Orthodontic
Billing
Claims/Appeals
Consulting/Training
Insurance
Management Experience
Scheduling
Other
Benefits:
Medical
Dental
PTO
Bonuses
Compensation:
$30-$35/hour
$30-35 hourly 17d ago
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Dental Patient Care Coordinator
Refined Dentistry La Jolla
Ambulatory care coordinator job in San Diego, CA
Job Description
Front Desk / Scheduler / Treatment Coordinator - La Jolla, CA Full Time | Private Fee-for-Service Practice
Our exceptional fee-for-service dental practice is seeking a reliable and personable team member to handle front desk responsibilities, phones, greet and check out patients, patient scheduling, confirming appts and treatment coordination. We pride ourselves on providing outstanding care in a supportive and professional environment.
Compensation:
$28-$29 per hour, based on experience
Monthly bonus opportunities
Schedule:
Monday, Tuesday, Thursday: 8 AM-5 PM
Wednesday: 7:30 AM-4 PM
Friday: 7 AM-1 PM
Qualifications:
Minimum of 3 years of experience in a dental practice
Comfortable discussing financial arrangements with patients
Strong communication and organizational skills
Friendly, professional, and patient-focused demeanor
Responsibilities:
Present and explain treatment, address patient concerns and questions
Assist patients in prioritizing treatment and establishing scheduling and payment
Manage scheduling and all front desk duties
Perform general office tasks and other duties as assigned
If you are a motivated dental professional who enjoys helping patients feel comfortable and confident about their care, we'd love to meet you. Please apply today!
Skills:
General Practice
Fee for Service
Eaglesoft
Insurance
Cosmetic
Benefits:
Medical
Dental
401k
PTO
Bonuses
Compensation:
$27-$29/hour
$28-29 hourly 14d ago
Patient Care Coordinator
Serene Health
Ambulatory care coordinator job in San Diego, CA
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
Job Summary:
The official job title is Lead Care Manager (LCM).
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below.
Responsibilities:
• Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans.
• Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements.
• Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans.
• Maintain on-going contact with members, via telehealth and in-person visitation.
• Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers.
• Maintain empathy and professionalism while contacting members and families.
• Supporting behavioral health coordination, Substance Abuse and Community Resources.
• Perform additional duties as assigned.
Populations of Focus:
• Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence.
• Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence.
• Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program.
• Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months.
• Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury.
• Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community.
• Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health.
• Children and Youth Involved in Child Welfare
• Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus.
• Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.
Education and Experience:
• High school diploma or GED required.
• Minimum of 1 year experience in case management, member care, customer service, call center, or member care required.
• Valid California driver's license and valid vehicle insurance required.
• MA certificate or medical terminology knowledge preferred.
Required Skills/Abilities:
• Excellent communication, interpersonal, customer service and organizational skills.
• Computer skills for documentation, email and chat support.
• Proficient skills in working independently and collaboratively in a team to provide member care.
• Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously.
• Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner.
• Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.
Physical Requirements:
• Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.
• Prolonged periods of sitting at an office desk on the computer.
• Lifting: Able to lift up to 15lbs.
Pay range$25-$28 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
Short & Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.
$25-28 hourly 3d ago
Care Coordinator Cancer Screening
Opsam Health
Ambulatory care coordinator job in Chula Vista, CA
Job title
CareCoordinator - Accelerated Cancer Screening
Reports to
Health Navigator Supervisor, Medical Director
Status
Full-Time (1 Year Grant Funded Position)
Salary
$22.00 - $24.00
OPSAM HEALTH MISSION
We exist to provide quality and patient-centered healthcare to every member of the communities we serve, regardless of the ability to pay.
OPSAM Health is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to the uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay.
JOB PURPOSE
The CareCoordinator - Accelerated Cancer Screening will focus on closing cancer screening care gaps for Opsam Health patients, ensuring timely follow-up for abnormal breast, cervical, and colorectal screenings. They will collaborate with clinical teams to guide patients through each step of the screening and follow-up process, addressing any barriers to care. This role includes managing referrals, coordinating with external providers, and auditing patient records to ensure quality care. Additionally, the coordinator will work with the Quality Improvement team to enhance educational and training efforts related to cancer screening's
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for reducing cancer screening care gaps for Opsam Health patients
Oversee clinic carecoordinator's daily huddle regarding cancer prevention screening efforts
Support to clinicians to navigate patients through each step in the process of any abnormal breast, cervical and colorectal cancer screening results, assisting patients in accessing recommended follow-up care, including additional imaging, tests and appointments at tertiary care centers
Ensure proper communication with patients, clinical staff, providers, lab and imaging partners to assure the patients' timely and appropriate care
Audit chart records in eClinicalWorks for cancer screening and follow up reports
Assist patients with referrals related to breast, cervical and colorectal abnormalities
Schedule appointments/ referrals with appropriate provider(s) for cervical, breast and colon cancer screening diagnosis, and treatment, including contacting and reminding patients to schedule appointments, anticipatory guidance about expected tests and procedures, and navigate on how to arrive at scheduled appointments on time and prepared
Request medical records from outside care providers and upload to ensure accurate and complete medical record
Consider and strategically address the “social determinants of health” which may be delay or otherwise interfere with timely and appropriate follow-up services
Collaborate with QI Team in the planning and implementation of educational, training and quality improvement efforts for cancer screening
Coordinate all newly diagnosed cancer to oncology specialists (such as Moore's Cancer Center) to ensure timely evaluation and management
Other duties assigned as needed
Qualifications
Medical Assistant, Bachelor's degree in healthcare field or High School Diploma with at least 2 years of clinical carecoordination experience.
Knowledge of medical terminologies
Experience working in a large clinic setting
Experience working with Health Insurance plans
Knowledge of scheduling medical appointments and prior authorization processes.
Experience with electronic medical records
Excellent ability to communicate both orally and in writing.
Demonstrated knowledge and advanced level skill in word processing software applications (Word, Excel, Teams, Outlook, & PowerPoint)
Ability to interact well with care teams and all patients and families.
Excellent customer service skills.
$22-24 hourly Auto-Apply 47d ago
Patient Care Coordinator-Mandarin Speaking
Ivy Fertility
Ambulatory care coordinator job in San Diego, CA
San Diego Fertility Center is a world-class reproductive center. With more than 70 years of collective experience diagnosing and treating infertility, SDFC is a leading fertility provider in San Diego, and is proud to host patients from throughout the world for IVF and other fertility treatments.
Summary
SDFC is seeking a full-time, Mandarin speaking, Patient CareCoordinator for our Del Mar location. In this role, you will be the first point of contact for our patients both on the phone and when arriving at our offices, so you have a vital role in helping create a warm and welcoming environment. Your positive energy, can-do attitude, and near insatiable appetite for learning in this continually evolving field is exactly what we are looking for! Put our patients at ease with your compassion and professionalism as they make their journey, while behind the scenes your quick thinking and multitasking abilities keep things flowing smoothly and builds camaraderie with your teammates. Please note, this role is M-F and requires the candidate to be able to read, write, and converse in Mandarin.
General Duties
Greet and register new patients; obtain patient demographic, financial, insurance, and clinical information; and enter data into the computer with great attention to detail
Work closely with the Billing Team, including collecting co-pays
Schedule and coordinate all patient appointments and procedures in eIVF Perform clerical duties, including chart preparation, scanning, and faxing
Check in patients for appointments and procedures
Act as liaison between physicians, clinical team, and other practices to coordinate information flow, including obtaining missing information to expedite patient visits
Manage multiple phone lines; triage phone calls; perform new patient intake, follow-up, and reminder calls
Assist fellow team members with communication issues such as setting up voicemail, headsets, and other equipment questions
Other duties as assigned.
Qualifications
College degree preferred, new college grads are welcome
Ability to maintain confidentiality consistent with HIPAA regulations
Demonstrated success in detail-intensive and tech savvy work
Previous healthcare and medical terminology knowledge preferred
Ivy Fertility is an equal opportunity employer. Employment decisions are based on merit, qualifications, performance, and business needs. Ivy Fertility does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, veteran status, or any other status protected by applicable federal, state, or local law.
$33k-50k yearly est. 3d ago
Patient Care Coordinator I - Scripps Poway Eyecare & Optometry
Keplr Vision
Ambulatory care coordinator job in San Diego, CA
Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly, professional, and detail-oriented individual to join our team as a Patient CareCoordinator. In this dynamic, customer-facing role, you'll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.
What You'll Do:
Be the friendly voice on the phone, assisting patients with scheduling and inquiries
Greet and check in patients with a warm smile and professional demeanor
Manage a variety of front desk tasks with efficiency and attention to detail
Ensure smooth patient flow through excellent time management and multitasking skills
What We're Looking For:
1+ year of customer service experience (healthcare experience a plus, but not required!)
Strong communication skills with the ability to interact professionally and courteously with patients
Tech-savvy with basic computer skills and the ability to learn new systems quickly
A positive, can-do attitude and the ability to stay organized under pressure
Why You'll Love Working Here:
Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.
Ready to jumpstart your career in healthcare? We're willing to train the right person-if you're passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!
Apply today and take the first step toward an exciting future with us!
$33k-50k yearly est. 22d ago
Patient Care Coordinator
Total Vision
Ambulatory care coordinator job in San Diego, CA
Total Vision LLC is a group of highly successful optometry practices that have aligned towards a common goal of world-class eye-care results for its patients and California communities. We are a company that is seeing significant growth and are looking for top-notch team members with the passion, energy, focus and commitment to excel in this type of environment.
Major Duties and Responsibilities:
Warmly greet incoming patients upon entering the practice and complete the check-in process.
Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
Scanning and entering routing slips and other documents into EHR
Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system.
Pull and prepare charts for all patients scheduled for the following day.
Processing sales of contact lens through phone calls or doctor transitions.
Responsible for keeping the front desk organized at all times.
Opening and closing procedures determined by practice.
Required Skills/Knowledge:
Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention.
Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment.
Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
Proficiency in utilization of automated equipment and systems standard to the optometry industry.
Qualifications:
High school diploma, GED or equivalent.
Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination critical. Employee is subject to inside environmental conditions.
Employee's schedule could include after hour projects, as needed. Travel, as needed between practices.
This description is not intended to include all job duties. Team members may be requested to do other job-related tasks other than those listed here.
Total Vision is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.
$33k-50k yearly est. 3d ago
Patient Care Coordinator
Smile Brands 4.6
Ambulatory care coordinator job in El Cajon, CA
Bright Now! Dental in El Cajon is seeking a motivated and compassionate Patient CareCoordinator to join our growing team. This role is ideal for a dental professional who enjoys patient education, treatment presentation, and helping patients move forward with confidence in their care.
Schedule (days/hours)
5 days
Responsibilities
* Welcome patients and create a positive, caring first impression
* Coordinate patient appointments and support efficient scheduling
* Communicate treatment recommendations and next steps in partnership with the clinical team
* Review insurance benefits and assist patients with financial questions
* Follow up with patients regarding outstanding or recommended care
* Ensure accurate patient records and documentation
* Support a smooth, high-quality patient experience throughout the visit
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$18-$21/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$18-21 hourly Auto-Apply 37d ago
Clinician/Intensive Care Coordinator
San Diego Center for Children 4.3
Ambulatory care coordinator job in San Diego, CA
By joining the San Diego Center for Children, you will empower children and families through transformative mental health care and educational services. Our vision is to inspire a world where children and families live joyful, healthy lives. We serve over 1,000 people every day - are you ready to make an impact?
Join us - and work with purpose!
Are you a Master's Level Clinician wanting to change the lives of underserved children and their families? Do you enjoy working on a diverse team in a high-paced work environment? Are you in need of obtaining your hours for licensure?
We are currently hiring AMFT's, APCC's, and ASW's to take on the role of Intensive CareCoordinator. ICC's are responsible for assessments, diagnosis, treatment planning, case management, facilitating the wraparound process, and coordination of care with social workers, probation officers, schools, and community partners. As an ICC, you support families in becoming self-sufficient and increasing the stability of placement for their children.
Apply Today If You:
Want to serve families and youth with significant mental health disorders, multigenerational trauma, and co-occurring disorders, while preventing youth from losing placement with their families
Are looking for a fun, supportive, fast-paced work environment
Enjoy working on a multi-disciplinary team
Seek on-going training and supervision to refine your clinical and diagnostic skills
Are interested in providing community-based treatment, have reliable transportation, and prefer a flexible schedule
Want CEU's, BBS registration fees, and license study prep materials paid for
Want 4 weeks of Paid Time off and 11 paid holidays
POSITION BENEFITS
Team-Oriented, Multidisciplinary Approach
Ongoing, High-Level Learning and Development Opportunities
Culturally Diverse Environment
Joint Commission Accredited Organization
Comprehensive Health Insurance (Medical, Dental, Vision, Pet)
Retirement Savings Plan: 403(b) - With Employer Match Up To 3%
Generous Paid Time Off (Vacation, Sick Leave, Holidays)
Wellness Programs
EAP - Employee Assistance Program
Tuition Reimbursement Or Assistance For Continuing Education
Employee Discounts
Employee Recognition Program
Opportunities For Career Advancement
May Be Eligible For State Or Federal Loan Forgiveness Programs For Work With Underserved Populations
SUMMARY
ICC's will create and oversee a process of enhancing supports, building on strengths and meeting needs for referred children and their families, using the wraparound planning process, trauma-informed care, and Children's System of Care principles; ICC's will partner with CWS, Probation, group home providers, and other local community agencies; Bilingual ICC will receive a majority of cases for monolingual Spanish speaking families. The average caseload is 10 - 12. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
(Other duties may be assigned)
Provides assessment, evaluation, plan development, collateral, crisis intervention, and intensive case management service
Guides the Wrap Team development and process, ensuring a smooth transition through the four phases of the wraparound process and emphasizing the inclusion of natural supports
Develops, coordinates, and ensures the implementation of the client plan
Monitors data on treatment progress and use this data to modify the client plan as needed
Locates, coordinates, and develops linguistically and culturally diverse informal and formal resources and networks for families in the communities where they reside
Oversees the development of effective crisis plans, utilizing natural support and, where needed, formal resources, and provide crisis intervention services to families 24 hours a day on on-call
Collaborates with CWS Social Workers, and Probation Officers, and outside resources including schools, psychiatrists, community outreach programs, family advocacy programs, and others as appropriate
Participates in fidelity and quality improvement efforts, including wrap coaching, ongoing training, and supervisions
Sustains the team commitment to Wraparound values and approach
Coordinates efforts with Parent and Youth Partners and other appropriate staff in providing supports and services
Maintains accurate, complete, and timely case records per Medi-Cal requirements and SDCC policies
Required to work evenings as assigned to meet the needs of families
Fulfills training requirements including Anasazi, cultural competency, HIPAA, and all applicable EBP training
Maintains current licensure and or intern registration
LANGUAGE SKILLS
Ability to read, analyze, and interpret medical records, journals, reports, and legal documents; Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community; Ability to effectively present information to management and public groups
REASONING ABILITY
Ability to read, analyze, and interpret medical records, journals, reports, and legal documents; Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community; Ability to effectively present information to management and public groups
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hand to finger, or feel; reach with hands and arms, and talk or hear. Due to the emotional instability of the clients, the employee may be subjected to kicking, hitting, punching, biting, hair pulling, etc. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
DIVERSITY STATEMENT
The San Diego Center for Children is committed to:
Actively recruiting, retaining, and supporting diverse staff at all levels of the organization,
Ensuring that diverse perspectives are included in the development and implementation of policies, practices, and services and that individuals feel empowered to advance our mission within an atmosphere of trust, safety, and respect,
Encourage and provide access to professional development in order to deliver equitable and culturally informed services to the population we serve.
Qualifications
MINIMUM REQUIREMENTS:
Valid California Driver's License
Registered associate with the BBS in Social Work, Psychology, Professional Clinical Counseling, or Marriage and Family Therapy in the State of California
Master's Degree from an accredited University
Must be highly organized, with excellent written and verbal communication skills
Experience working with High-Risk Youth and SED Youth and Families
PREFERRED REQUIREMENTS:
Experience working with Child Welfare and Probation
Experience working in a wraparound program
Proficient in SmartCare (online medical records system) and MediCal billing requirements
Leadership, public speaking, or group therapy experience
$36k-47k yearly est. 11d ago
Patient Care Coordinator-El Cajon, CA
Sonova
Ambulatory care coordinator job in El Cajon, CA
Connect Hearing, part of AudioNova 761 Broadway El Cajon, CA 92021 Current pay: $21.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match * Medical, Dental, Vision Coverage
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$21-23 hourly 1d ago
Client Care Coordinator
Skinspirit 4.0
Ambulatory care coordinator job in Del Mar, CA
Celebrating 20+ years of excellence, SkinSpirit is a top destination for aesthetic skincare and body-with over 55 locations nationwide. Our highly trained experts are the best in the industry-renowned for personalized service deliver safe, effective, medically-proven treatments and optimal results. SkinSpirit is here to ensure you find joy in your skincare journey and happiness in the results you're looking for.
We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders we're always innovation-bringing stat-of-the-art equipment and services to our clinics. Join the SkinSpirit experience!
The Client CareCoordinator is primarily responsible for providing support with the daily activities of a medical spa including telephone coverage, appointment scheduling, registration, opening and closing transactions and client care.
What You Will Do
* Candidate is required to work a combination of weekday, weekend and evening shifts, to include opening and closing shifts.
* Provide excellent client care and customer service
* Answer and screen high volume of inbound phone calls
* Manage appointments (scheduling, moving and canceling appointments)
* Actively promote the clinic, treatments, services, products, as well as programs, promotions and/or discounts available
* Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction
* Accurately complete client transactions
* Manage multiple responsibilities while maintaining composure, always keeping the clients a priority
* Perform opening and closing duties of the clinic
* Efficiently provide basic office administrative support tasks including but not limited to mailing, faxing, sorting, typing and filing
* Maintain complete confidentiality in all guest matters in accordance with company policy
* Assist with other duties and projects as assigned by management
What You Will Bring
Skills, Knowledge & Expertise
* High School Diploma or GED required; AA preferred
* 1+ years of customer or sales experience required
* Experience in medical aesthetics, plastic surgery, and/or dermatology is strongly preferred
* Exceptional customer service skills
* Ability to be efficient and productive in a fast-paced environment
* Ability to multi-task, prioritize, and organize with a consistently high level of accuracy
* Must be a team player
* Ability to work as part of a team and take initiative independent of direct supervision
* Knowlege of: Internet, Outlook, Excel, Word and the ability to learn new software quickly
* Social media experience is a plus
* Excellent, written, verbal and interpersonal skills
* Great attention to detail and accuracy
* Consistently demonstrates good judgement, strong character and personality, ethics and high standards of performance
* Experience in medical office/understanding of cosmetic procedures/skin care products
* Experience with Zenoti or other POS systems preferred by not required
Physical Requirements
* Prolonged periods of:
* Sitting at desk and working on a computer
* Repeating of same movements
* Talking and hearing
* Occasional periods of:
* Standing, walking, use of hands and fingers, handling or feeling
* Reaching with hands and arms
* Climbing or balancing, stooping, kneeling, crouch or crawl
* Occasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds
Benefits
We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees (24+ hours) we offer Medical, Vision, and Dental insurance.
Notices for Applicants
Notice at Collection
Privacy Policy for California Residents
SkinSpirit participates in E-Verify; To learn more please visit E-Verify.gov - Employee Rights and Responsibilities
SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.
$38k-51k yearly est. 8d ago
Care Coordinator Cancer Screening
Samahan Health Centers
Ambulatory care coordinator job in Chula Vista, CA
Job title CareCoordinator - Accelerated Cancer Screening Reports to Health Navigator Supervisor, Medical Director Status Full-Time (1 Year Grant Funded Position) Salary$22.00 - $24.00 OPSAM HEALTH MISSION We exist to provide quality and patient-centered healthcare to every member of the communities we serve, regardless of the ability to pay.
OPSAM Health is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to the uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay.
JOB PURPOSE
The CareCoordinator - Accelerated Cancer Screening will focus on closing cancer screening care gaps for Opsam Health patients, ensuring timely follow-up for abnormal breast, cervical, and colorectal screenings. They will collaborate with clinical teams to guide patients through each step of the screening and follow-up process, addressing any barriers to care. This role includes managing referrals, coordinating with external providers, and auditing patient records to ensure quality care. Additionally, the coordinator will work with the Quality Improvement team to enhance educational and training efforts related to cancer screening's
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Responsible for reducing cancer screening care gaps for Opsam Health patients
* Oversee clinic carecoordinator's daily huddle regarding cancer prevention screening efforts
* Support to clinicians to navigate patients through each step in the process of any abnormal breast, cervical and colorectal cancer screening results, assisting patients in accessing recommended follow-up care, including additional imaging, tests and appointments at tertiary care centers
* Ensure proper communication with patients, clinical staff, providers, lab and imaging partners to assure the patients' timely and appropriate care
* Audit chart records in eClinicalWorks for cancer screening and follow up reports
* Assist patients with referrals related to breast, cervical and colorectal abnormalities
* Schedule appointments/ referrals with appropriate provider(s) for cervical, breast and colon cancer screening diagnosis, and treatment, including contacting and reminding patients to schedule appointments, anticipatory guidance about expected tests and procedures, and navigate on how to arrive at scheduled appointments on time and prepared
* Request medical records from outside care providers and upload to ensure accurate and complete medical record
* Consider and strategically address the "social determinants of health" which may be delay or otherwise interfere with timely and appropriate follow-up services
* Collaborate with QI Team in the planning and implementation of educational, training and quality improvement efforts for cancer screening
* Coordinate all newly diagnosed cancer to oncology specialists (such as Moore's Cancer Center) to ensure timely evaluation and management
* Other duties assigned as needed
Qualifications
* Medical Assistant, Bachelor's degree in healthcare field or High School Diploma with at least 2 years of clinical carecoordination experience.
* Knowledge of medical terminologies
* Experience working in a large clinic setting
* Experience working with Health Insurance plans
* Knowledge of scheduling medical appointments and prior authorization processes.
* Experience with electronic medical records
* Excellent ability to communicate both orally and in writing.
* Demonstrated knowledge and advanced level skill in word processing software applications (Word, Excel, Teams, Outlook, & PowerPoint)
* Ability to interact well with care teams and all patients and families.
* Excellent customer service skills.
$22-24 hourly 47d ago
Transitional Care Coordinator
DAP Health 4.0
Ambulatory care coordinator job in Escondido, CA
At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.
Job Summary
The Transitional CareCoordinator (TCC) plays a critical role in ensuring patients experience a smooth transition from hospital, emergency, or residential (skilled nursing) care to ongoing outpatient services. This position supports continuity of care by coordinating follow-up
appointments, verifying discharge instructions, and serving as a compassionate liaison between patients, providers, and care teams. To facilitate appropriate outpatient care, the TCC proactively engages with discharging facilities. TCCs must be able to identify Social
Determinants of Health (SDOH) and enroll eligible patients into case and/or care management programs as needed.
Supervisory Responsibilities: None
Essential Duties/Responsibilities
Maintain patient confidentiality in accordance with HIPAA and all applicable laws and regulations
Coordinate timely post-discharge care for patients transitioning from acute or residential settings to primary or specialty outpatient services
Collaborate with hospitals, discharge planners, and community partners to obtain discharge summaries and care instructions
Connect with patients and/or caregivers within 24-72 hours of discharge to review care plans, answer questions, and schedule follow-up visits
Facilitate patient connection with the appropriate nurse case manager to reinforce follow-up care, medication adherence, and awareness of critical symptoms requiring attention
Intake of patient's SDOH; if eligibility, coordinate enrollment into the Enhanced Care Management (ECM) program to ensure immediate access to support services is initiated
Collaborate with internal departments (e.g., social services, referrals, ECM, Case Management) to ensure holistic support
Monitor patient progress post-transition and escalate concerns to appropriate clinical staff when needed
Embrace and adhere to quality initiatives related to preventing re-hospitalization
Document all transitional care activities accurately in the electronic health record (EHR) and other systems to maintain compliance with organizational protocols
Align functions and monitoring systems with Healthcare Effectiveness Data and Information Set (HEDIS) and Uniform Data System (UDS) measures
Attend care team meetings to support patient transitions and follow-up planning
Perform other duties as assigned
Qualifications
Required Skills/Abilities
Thorough understanding of SDOH and wraparound service models
Proficiency in EHR systems (OCHIN Epic preferred)
Strong interpersonal and communication skills demonstrated through integrity, honesty, and compassion
Bilingual in English and Spanish preferred
Education and Experience
Minimum 2 years of experience in carecoordination, medical scheduling, or case management
Associate or bachelor's degree in healthcare, social work, or related field is preferred
Familiarity with care/case management programs and medical benefits is preferred
Working Conditions/Physical Requirements
This position is based on-site at DAP Health Clinic assigned
Requires the ability to lift up to 24 pounds
Involves regular activity within an office or clinical environment, including periods of sitting, standing, repetitive motion, and frequent verbal communication via phone or in-person interaction
Frequent travel to hospitals and residential clinical facilities is essential; travel pay and mileage reimbursement authorized as long as valid Driver's License and Automobile Insurance remain current and on file
Employees in this role do not provide or assist with emergency medical care or first aid
$48k-61k yearly est. 11d ago
Criminal Justice Care Coordinator
Healthright 360 4.5
Ambulatory care coordinator job in Escondido, CA
North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
Criminal Justice CareCoordinators are responsible for assessing participant strengths in relation to their criminal justice needs and concerns. Responsible for supporting health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Criminal Justice CareCoordinator assists participants in completing treatment plan goals through individual counseling that includes, but not limited to, substance abuse recovery skills, strategies for coping with trauma, parenting interventions, family relationship skill building, enhancement of educational skills, health awareness, vocational development, treatment planning and ongoing assessments, etc. based on participant need. Criminal Justice CareCoordinators assist participant's in navigating systems of care while maintaining communication and compliance will legal stakeholders within a supportive treatment environment.
Key Responsibilities
Facilitates individual case management sessions with each caseload participant who is involved with probation, parole or other legal systems and Keeps consistent contact with probation and parole officers.
Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status.
Facilitates case conferences which include all parties involved in participant's case as needed. Provides advocacy and support for participants within and without the milieu.
Facilitates group sessions as assigned.
Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
Documents participant updates, incidents, changes in legal status in the facility log daily.
Attends required trainings and meetings.
Maintains accurate records by entering documentation into various electronic systems for all participants in accordance with guidelines established by HealthRIGHT 360, HIPAA, 42CFR, Drug Medi-Cal and funder standards to satisfy internal and external evaluating requirements.
Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant.
Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Required:
Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS).
High School diploma or equivalent.
First Aid Certified within 30 days of employment.
CPR Certified within 30 days of employment.
A valid California driver's license.
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.
Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Integrity to handle sensitive information in a confidential manner.
Action oriented. Strong problem-solving skills.
Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Desired:
Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS).
Bachelor's Degree in related field.
Experience with Drug Medi-Cal Organized Delivery System.
Experience with ASAM Diagnostic Assessment.
Knowledge of gender-responsive, trauma informed and co-occurring treatment.
Knowledge of Clinical documentation (treatment plans, progress notes etc.).
Experience working with criminal justice population.
Bilingual English/Spanish.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
$41k-54k yearly est. Auto-Apply 60d+ ago
Care Coordinator- Bilingual Spanish- In person
Truecare 4.3
Ambulatory care coordinator job in Vista, CA
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.
The CareCoordinator is responsible for providing comprehensive care management and carecoordination for patients, particularly those with serious, complex, or chronic health problems or psychosocial issues. The CareCoordinator also works in collaboration and continuous partnership with a multidisciplinary care team to achieve optimal outcomes and promote wellness, preventative care and disease management for patients.
Responsibilities:
* Collaborate and partner with care team to identify patient treatment goals and barriers to care.
* Educate patients and their families to Patient Centered Medical Home (PCMH) concepts.
* Serve as part of a care team that is a supportive informational resource for patients, care team and family/caregiver(s).
* Promote and monitor adherence to the care plan developed in coordination with the care team, patient, and family/caregiver(s).
* Educate patients on treatments, procedures, medications, and continuing care needs.
* Connect patients to relevant community resources with the goal of enhancing patient health, well-being and increasing patient satisfaction.
* Assist patients in navigating care plans (e.g., request interpreters as appropriate, resources for social determinants of health such as transportation services).
* Facilitate patient access to appropriate medical and specialty providers.
* Process referrals for high-risk populations and ensure follow-up, as needed.
* Document pertinent care management information (e.g., plans, interventions, goals).
* Assist with data collection and generation of patient reports.
* Participate in case conferences and periodic meetings, as scheduled.
* Participate in quality improvement activities, as assigned.
* Follow up with patients in an assigned group or population to schedule appointments (i.e., Health Maintenance, emergency room (ER) follow-ups, dental exams) according to scheduling guidelines and the empanelment.
* Provide referrals and resources as appropriate and assist patients in navigating within TrueCare.
* Connect with patients and inquire about general health as directed.
* Provide access and coordination of care for patients in need of hospital or ER follow-ups to engage them in care.
* Schedule appointments according to clinical and scheduling guidelines.
* Prepare and mail patient letters as directed.
Qualifications:
* High school diploma or equivalent.
* Graduate of an accredited Medical Assistant program, or at least one (1) year of carecoordination experience, or one (1) year of referrals experience.
* One (1) year of medical office experience in an out-patient clinical setting.
* Bilingual in English and Spanish.
* Knowledge of medical terminology and carecoordination.
* Computer proficiency, particularly with electronic health/medical record systems and the Microsoft Office suite, including Outlook and Word.
Preferred Qualifications:
* Associate degree in social work, human services, counseling, human relations or related field.
* Two (2) years' experience in chronic disease management, case management, utilization management, and acute care.
The pay range for this role $23 to $32.20 on a hourly basis.
$23-32.2 hourly 12d ago
Patient Care Coordinator
Oceanside Therapy Group Inc.
Ambulatory care coordinator job in Oceanside, CA
Description:
Do you want to be part of a team of superstars who make a difference in the lives of others? We have an immediate need for a full time Patient CareCoordinator to join Oceanside Therapy Group. If you are detailed oriented, have a bubbly personality, excellent customer service skills, and thrive in a setting where things move quickly this opportunity is for you!
Position Summary: The ideal candidate will greet patients, schedule appointments, organize and maintain files, and organize and record medical reports and correspondence.
Job description:
Answer inbound calls in a timely manner and provide information to callers.
Accurately take massages and communicate messages promptly.
Friendly welcome and help visitors.
Schedule appointments in efficient and timely manner.
Ensures quality and accuracy of schedule.
Coordinates set up times with families and therapists.
Verifies patient's insurance eligibility and collects payments.
File and organize documents, both physical and electronic.
Enjoy doing basic administrative tasks such as filing, order office supplies, fax, copy and scan documents.
Requirements:
Excellent organizational skills with the ability to multitask and prioritize tasks effectively.
Strong data entry skills with attention to detail and accuracy.
Enjoy working in a fast-paced environment.
1-2 years of previous experience working in a clinical setting.
1-2 years of previous experience with scheduling.
1-2 years of previous customer service experience.
Ability to discuss billing with medical staff, patients, and insurance personnel.
Excellent oral and written communication skills.
Proficient in Microsoft Office, specifically Excel and Word.
Benefits:
· Full-time position. M-Th 9 am - 6 pm, and F 9 am - 4:30 pm.
· Paid time off (PTO)
· Paid sick leave (PSL)
· Holiday pay
· Health, dental and vision insurance
· 401k with company match
· CEU reimbursement
· Opportunities for advancement
· Amazing and fun working environment
· Pay rate starting at $17 with room to negotiate based on experience
If you meet the requirements, please submit resume and application with your pay range to be considered for the position.
$17 hourly 15d ago
Patient Care Coordinator Arabic Speaking
Serene Health
Ambulatory care coordinator job in San Diego, CA
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
Job Summary:
The official job title is Lead Care Manager (LCM).
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below.
Responsibilities:
• Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans.
• Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements.
• Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans.
• Maintain on-going contact with members, via telehealth and in-person visitation.
• Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers.
• Maintain empathy and professionalism while contacting members and families.
• Supporting behavioral health coordination, Substance Abuse and Community Resources.
• Perform additional duties as assigned.
Populations of Focus:
• Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence.
• Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence.
• Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program.
• Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months.
• Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury.
• Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community.
• Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health.
• Children and Youth Involved in Child Welfare
• Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus.
• Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.
Education and Experience:
• High school diploma or GED required.
• Minimum of 1 year experience in case management, member care, customer service, call center, or member care required.
• Valid California driver's license and valid vehicle insurance required.
• MA certificate or medical terminology knowledge preferred.
Required Skills/Abilities:
• Bilingual in English & Arabic Required
• Excellent communication, interpersonal, customer service and organizational skills.
• Computer skills for documentation, email and chat support.
• Proficient skills in working independently and collaboratively in a team to provide member care.
• Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously.
• Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner.
• Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.
Physical Requirements:
• Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.
• Prolonged periods of sitting at an office desk on the computer.
• Lifting: Able to lift up to 15lbs.
Pay range$25-$28 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
Short & Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.
$25-28 hourly 6d ago
Care Coordinator Cancer Screening
Opsam Health
Ambulatory care coordinator job in Chula Vista, CA
Job Description
Job title
CareCoordinator - Accelerated Cancer Screening
Reports to
Health Navigator Supervisor, Medical Director
Status
Full-Time (1 Year Grant Funded Position)
Salary$22.00 - $24.00
OPSAM HEALTH MISSION
We exist to provide quality and patient-centered healthcare to every member of the communities we serve, regardless of the ability to pay.
OPSAM Health is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to the uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay.
JOB PURPOSE
The CareCoordinator - Accelerated Cancer Screening will focus on closing cancer screening care gaps for Opsam Health patients, ensuring timely follow-up for abnormal breast, cervical, and colorectal screenings. They will collaborate with clinical teams to guide patients through each step of the screening and follow-up process, addressing any barriers to care. This role includes managing referrals, coordinating with external providers, and auditing patient records to ensure quality care. Additionally, the coordinator will work with the Quality Improvement team to enhance educational and training efforts related to cancer screening's
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible for reducing cancer screening care gaps for Opsam Health patients
Oversee clinic carecoordinator's daily huddle regarding cancer prevention screening efforts
Support to clinicians to navigate patients through each step in the process of any abnormal breast, cervical and colorectal cancer screening results, assisting patients in accessing recommended follow-up care, including additional imaging, tests and appointments at tertiary care centers
Ensure proper communication with patients, clinical staff, providers, lab and imaging partners to assure the patients' timely and appropriate care
Audit chart records in eClinicalWorks for cancer screening and follow up reports
Assist patients with referrals related to breast, cervical and colorectal abnormalities
Schedule appointments/ referrals with appropriate provider(s) for cervical, breast and colon cancer screening diagnosis, and treatment, including contacting and reminding patients to schedule appointments, anticipatory guidance about expected tests and procedures, and navigate on how to arrive at scheduled appointments on time and prepared
Request medical records from outside care providers and upload to ensure accurate and complete medical record
Consider and strategically address the “social determinants of health” which may be delay or otherwise interfere with timely and appropriate follow-up services
Collaborate with QI Team in the planning and implementation of educational, training and quality improvement efforts for cancer screening
Coordinate all newly diagnosed cancer to oncology specialists (such as Moore's Cancer Center) to ensure timely evaluation and management
Other duties assigned as needed
Qualifications
Medical Assistant, Bachelor's degree in healthcare field or High School Diploma with at least 2 years of clinical carecoordination experience.
Knowledge of medical terminologies
Experience working in a large clinic setting
Experience working with Health Insurance plans
Knowledge of scheduling medical appointments and prior authorization processes.
Experience with electronic medical records
Excellent ability to communicate both orally and in writing.
Demonstrated knowledge and advanced level skill in word processing software applications (Word, Excel, Teams, Outlook, & PowerPoint)
Ability to interact well with care teams and all patients and families.
Excellent customer service skills.
$22-24 hourly 18d ago
Patient Care Coordinator
Smile Brands 4.6
Ambulatory care coordinator job in Oceanside, CA
As a Patient CareCoordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
2- 3 days a week. Either 8-5 or 9-6
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$18-$21/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$18-21 hourly Auto-Apply 22d ago
Bilingual Clinician/Intensive Care Coordinator
San Diego Center for Children 4.3
Ambulatory care coordinator job in Escondido, CA
By joining the San Diego Center for Children, you will empower children and families through transformative mental health care and educational services. Our vision is to inspire a world where children and families live joyful, healthy lives. We serve over 1,000 people every day - are you ready to make an impact?
Join us - and work with purpose!
Are you a Master's Level Clinician wanting to change the lives of children and their families? Do you enjoy working on a diverse team in a high-paced work environment? Are you in need of obtaining your hours for licensure?
We are currently hiring AMFT's, APCC's, and ASW's to take on the role of Intensive CareCoordinator. ICC's are responsible for assessments, diagnosis, treatment planning, case management, facilitating the wraparound process, and coordination of care with social workers, probation officers, schools, and community partners. As an ICC, you support families in becoming self-sufficient and increasing the stability of placement for their children.
Apply Today If You:
Want to serve families and youth with significant mental health disorders, multigenerational trauma, and co-occurring disorders, while preventing youth from losing placement with their families
Are looking for a fun, supportive, fast-paced work environment
Enjoy working on a multi-disciplinary team
Seek on-going training and supervision to refine your clinical and diagnostic skills
Are interested in providing community-based treatment, have reliable transportation, and prefer a flexible schedule
Want CEU's, BBS registration fees, and license study prep materials paid for
Want 4 weeks of Paid Time off, 12 paid holidays, and up to $10,000 bonus earning potential
POSITION BENEFITS
Team-Oriented, Multidisciplinary Approach
Ongoing, High-Level Learning and Development Opportunities
Culturally Diverse Environment
Joint Commission Accredited Organization
Comprehensive Health Insurance (Medical, Dental, Vision, Pet)
Retirement Savings Plan: 403(b) - With Employer Match Up To 3%
Generous Paid Time Off (Vacation, Sick Leave, Holidays)
Wellness Programs
EAP - Employee Assistance Program
Tuition Reimbursement Or Assistance For Continuing Education
Employee Discounts
Employee Recognition Program
Opportunities For Career Advancement
May Be Eligible For State Or Federal Loan Forgiveness Programs For Work With Underserved Populations
SUMMARY
ICC's will create and oversee a process of enhancing supports, building on strengths and meeting needs for referred children and their families, using the wraparound planning process, trauma informed care, and Children's System of Care principles; ICC will partner with CWS, Probation, group home providers, and other local community agencies; Average caseload is 10-12 youth. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)
Provides assessment, evaluation, plan development, collateral, crisis intervention, and intensive case management services
Guides the Wrap Team development and process, ensuing smooth transition through the four phases of the wraparound process and emphasizing inclusion of natural supports
Develops, coordinates, and ensures the implementation of the client plan
Monitors data on treatment progress and use this data to modify the client plan as needed
Locates, coordinates and develops linguistically and culturally diverse informal and formal resources and networks for families in the communities where they reside
Collaborates with CWS Social Workers, and Probation Officers, and outside resources including schools, psychiatrists, community outreach programs, family advocacy programs, and others as appropriate
Participates in fidelity and quality improvement efforts, including wrap coaching, ongoing training, and supervisions
Sustains the team commitment to Wraparound values and approach
Coordinates efforts with Parent and Youth Partners and other appropriate staff in providing supports and services
Maintains accurate, complete, and timely case records per Medi-Cal requirements and SDCC policies
Required to work evenings as assigned to meet the needs of families
Fulfills training requirements including Cerner, cultural competency, HIPAA, and all applicable EBP training
Maintains current licensure and or intern registration
DIVERSITY STATEMENT
The San Diego Center for Children is committed to:
Actively recruiting, retaining, and supporting diverse staff at all levels of the organization
Ensuring that diverse perspectives are included in the development and implementation of policies, practices and services, and that individuals feel empowered to advance our mission within an atmosphere of trust, safety, and respect
Encourage and provide access to professional development in order to deliver equitable and culturally informed services to the population we serve.
Qualifications
MINIMUM REQUIREMENTS
Valid California Driver's License
Master's Degree from an accredited University
Registered Associate or in process with the BBS in Social Work, Psychology, Professional Clinical Counseling, or Marriage and Family Therapy and License eligible in the state of California
Must be highly organized, with excellent written and verbal communication skills
Experience working with high risk youth
Ability to work cohesively on a team
PREFERRED REQUIREMENTS
Bilingual in Spanish
Proficiency with Smartcare (online medical record system)
Leadership, public speaking, or group therapy experience
Experience working with CWS or Probation youth
Experience working in a Wraparound program
Experience providing training or coaching to adults
Experience providing behavioral modification to children
Experience documenting in an EHR
How much does an ambulatory care coordinator earn in La Mesa, CA?
The average ambulatory care coordinator in La Mesa, CA earns between $36,000 and $64,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in La Mesa, CA