Habilitative Coordinator
Ambulatory care coordinator job in Goshen, IN
If making a positive impact in the lives of others is a constant on your to-do list - you'll LOVE working with a team that puts people first.
We're looking for a Hab Coordinator/QIDP to join our team!
As a Habilitative Coordinator, you'll coordinate services to help the people we serve keep, learn, or improve important daily living skills. Your responsibilities will include training staff in behavior modification techniques and to assist with developing new programs.
Who will love this job:
A solutions-oriented problem solver - you bring a thorough and conscientious approach, always considering the overall impact before making decisions
An efficient helper - you are engaging and can easily smooth bumpy situations with
A teacher - not only do you love providing tangible solutions to others but you naturally bring the tools and perspective that help others “connect the dots”
What you'll do:
Oversee the development of individual-centered programs
Monitor the quality of services and development of individual-centered programs.
Train staff in behavior modification and/or intervention techniques
Develop new policies, procedures and methodologies for delivering habilitative services
Extras we think you'll love:
Competitive Pay
Health Insurance
Professional & Personal Development Opportunities
Tuition Reimbursement
Paid Time Off (you earn it from day 1!)
Schedule: Day Hours Monday-Friday with flexibility to meet training needs and rotating (approx every 3 weeks) admin on-call on weekends (Friday 5p to Monday 8a for on call/rotating holidays)
Commitment to Inclusion, Diversity, Equity and Belonging:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
Ideally you have:
Strong problem solving and critical thinking capability
Deep knowledge of habilitative services for individuals with developmental disabilities
Bachelor's Degree in Social Work, Psychology, Special Education or Human Services
Three years experience working with individuals with developmental disabilities required
Great to have (but not a deal breaker):
QIDP certification and experience in an intermediate care facility for individuals with developmental disabilities
Therapy Care Coordinator
Ambulatory care coordinator job in Elkhart, IN
Be a part of the Orthopedic and Sports Medicine Center of Northern Indiana Team where work life balance and an Excellent Culture are top priority!
Benefits:
Comprehensive benefit package
PTO accrual
7 paid holidays
No weekends!
Responsibilities and Duties:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Schedule the patient for therapy. If the patient is unable to attend therapy at our clinic (inbound referrals), help find a location that is acceptable to the patient and get the appointment scheduled (outbound referrals).
Knowledge of optimizing scheduling for the patient and corresponding appointments within the practice.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information; recording and collecting patient charges.
Protects patients' rights by maintaining the confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Verify Benefits and obtain authorization to treat from a variety of medical coverage payors.
This individual will be decisive, self-driven, and dynamic. Also, willing to be mentored, trained, and developed to achieve high performance and personal satisfaction.
Other duties as assigned.
Minimum Requirements:
1-2 years in a medical office environment preferred
1-2 years in a physical therapy environment preferred
Experience with EMR systems preferred
Knowledge and understanding of insurance authorizations
Proficient in Microsoft Office & Outlook
Excellent Customer Service and Telephone skills
Other Skills Required:
Ability to Multi-Task
Organized
Self-Motivated
Attention to detail
Orthopedic and Sports Medicine Center of Northern Indiana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This position requires a background check upon acceptance.
Req # 3412
MDS Coordinator (Registered Nurse/RN)
Ambulatory care coordinator job in West Lafayette, IN
Join our clinical team at Heritage Health and enjoy a $5000.00 sign-on bonus for full-time. Benefits include medical, dental, and vision coverage, employee perks and discounts, as well as PTO and sick days. The RN MDS Coordinator coordinates and assists with completion and submission of accurate and timely interdisciplinary MDS Assessments, CAAs, and Care Plans according to CMS RAI Manual Regulations and in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
* Associate's or bachelor's degree in nursing from an accredited college or university
* Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment.
* Two (2) years' nursing experience. Geriatric nursing experience preferred.
* CRN C Certification (clinical compliance)
* CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
Specific Job Requirements
* Advanced knowledge in field of practice
* Make independent decisions when circumstances warrant such action
* Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
* Implement and interpret the programs, goals, objectives, policies, and procedures of the department
* Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
* Maintains professional working relationships with all associates, vendors, etc.
* Maintains confidentiality of all proprietary and/or confidential information
* Understand and follow company policies including harassment and compliance procedures
* Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
* Coordinate and assist with completion and submission of interdisciplinary, accurate, and timely MDS Assessments, CCAs, and Care Plans according to CMS RAI Manual Regulations
* Report any changes in a patient's condition identified by the MDS Assessment to the DON
* Provide education to direct care associates regarding updates or changes to the CMS RAI Manual or Skilled Nursing Facility Regulations that impact documentation
* Assist with review of the Interdisciplinary Comprehensive Care Plan
* Review Final Validation Reports and attest that all assessments have been completed and accepted into the CMS QIES system prior to billing and notify the Business Office when assessments are not ready to bill
* Review CMS Reports to identify assessments completed or submitted late and develop systems and processes to prevent reoccurrence
* Attend and participate in the Daily PPS Meeting, Monthly Triple Check, and other meetings upon request
* Perform functions of a staff nurse as required
* Exhibit excellent customer service and a positive attitude towards patients
* Assist in the evacuation of patients
* Demonstrate dependable, regular attendance
* Concentrate and use reasoning skills and good judgment
* Communicate and function productively on an interdisciplinary team
* Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
* Read, write, speak, and understand the English language
An Equal Opportunity Employer
Care Coordination and Support: High Fidelity Wraparound (CCSW)
Ambulatory care coordinator job in Chicago, IL
Pathways to Success is a highly structured program implemented by HFS. Pathways to Success is for individuals under the age of 21 that are Medicaid eligible and meet criteria based on the Behavioral Health Decision Support Model. Intensive case management and full wraparound services are offered to clients and families identified as Pathways eligible. Pathways Care
Coordinators link families to traditional outpatient services as well as Pathways specific services.
JOB SUMMARY (Summary of Position's Duties and Responsibilities):
The Coordination and Support: High Fidelity Wraparound (CCSW) takes primary responsibility for making the care coordination process happens for children with a mental health diagnosis and their families through the facilitation of Child and Family Team Meetings, coordinating with professionals, and helping the child meet their goals. CCSW is provided to children stratified into Tier 1. Designated CCSW Care. Coordinators work with an average of 10 Pathways families (based on population) at a time and are never assigned to work with more than 12 families at once. The CCSW helps the family develop a positive view of their future and learn how to use the strength-based empowerment model to help their child improve functioning in the home, school, and community.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Essential Functions:
• Perform outreach & engagement to locate, engage, and educate Pathways youth and their families. Outreach is required 3 times a week for 60 days or until the client is enrolled or they decline Pathways services.
• Using a trauma-informed approach and effectively engaging children/youth with significant behavioral health needs and their family/caregivers to resources within the community for their assigned caseload
• Provide intensive care coordination: utilize a strengths-based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes, schools, and communities.
• Schedule, plan and facilitate Child & Family Team Meetings
• Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports.
• Provide regular communication and close collaboration with multiple community partners
• Using a system of care approach, assist families to coordinate services from community resources, placement providers, collateral agencies, the court, and/or other community partners with families, clients, or patients receiving services
• Facilitate the creation of safety and crisis prevention plans
• Collaborate with local MCR agencies (including Ada S. McKinley's MCR team) when necessary
• Enact Ada S. McKinley Care Coordination Model with each individual and family
• Facilitate the application process and obtain consents for SFSP/FSP for eligible youth and their families.
• Provide care coordination services to SFSP/FSP eligible youth and their families.
• Completes service documentation in alignment with agency and program core performance standards
Any Additional Functions/Responsibilities:
• Helping find services and supports in the person-served community or natural environment
• Good writing skills in order to complete required documentation
• Strong organizational skills
• Self-starter and multitasker
• Exceptional customer service skills
• One-two years of experience managing large case loads
• Prepare detailed documentation of activities including opening and closing electronic records, completing required assessments, creating, and updating Wraparound Plans, ensure access to
Outlook calendar and correspondence, etc.
• Provide a high-level of customer service and client engagement.
• The ability to learn through in-person, virtual, and web-based trainings.
• Must be organized, able to meet timelines, manage a case load, and be a self-starter
• Have strong interpersonal skills and the ability to collaborate and partner with families, children/adolescents, and other professionals.
• Maintain caseload of 1:12 (based on population)
• Performs other related tasks as needed.
POSITION QUALIFICATIONS:
Education: Bachelor's degree in social work, counseling, rehabilitation counseling, vocational counseling, psychology, pastoral counseling, family therapy, education or related human service field; or in any other field with two years of supervised clinical experience in a mental health setting required.
Professional Licensure/Certifications: None
Job Knowledge, Skills & Experience:
• Experience working with Children/adolescents and families is required
• Experience with care coordination is a plus
• Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office Outlook, Word, Excel and PowerPoint) along with other related software
• Bilingual is preferred
Other Requirements:
Driving Requirements: Valid Illinois Drivers' License in good standing and a vehicle are required
Auto Insurance: Proof of valid auto insurance
Equipment (list equipment required to perform the duties of the position, i.e., computers, lifts, vans….):
computer, signature pad, cell phone, fax machine, copier
WORKING CONDITIONS
Working Conditions: Position requires CCSW to be actively providing services in-person, in the community the home, at school, or at office). Remote work can be performed when in-person services are declined when not actively meeting with clients.
Travel: CCSW will be required to travel to locations in the community to host/attend child & family tea
meetings, meet with clients and families and attend any required trainings and program/organization meeting.
Environmental Factors
Physical Demands
• The position requires that one be able to walk, walk up and down stairs, lift, have manual dexterity and be able to easily move about.
Compensation
60,000 to 65,000 Annually
Benefits
Paid vacation
Paid Sick Time
12 Paid Holidays
Medical
Dental
Vision
403(b) Plan
Life Insurance
Long-term & short-term disability
Employee assistance program (EAP)
Family medical leave
Tuition reimbursement
Benefit options and eligibility vary by Fulltime and Part-time positions. Compensation within the posted salary range varies based on factors including, but not limited to, experience, skills, education, and performance at the time of the offer
Note: Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job.
To meet the needs of the Company employees may be assigned other duties, in addition to or in lieu of those described above.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender. We seek to hire individuals reflective and representative of the diversity of our communities.
HFW Care Coordinator
Ambulatory care coordinator job in Park Forest, IL
Aunt Martha's Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best-provide healthcare and wellness.
Position Title: HFW Care Coordinator
Location: Park Forest, IL Hourly Rate: -$21.63
SUMMARY
Under the direct supervision of the CCS Supervisor , the HFW Care Coordinator serves as a liaison between patients, families, and the healthcare system to ensure the coordination of primary care and behavioral health services. This role supports patients through high-fidelity wraparound services, ensuring access to care, consistency in treatment, and connection to community resources.
The HFW Care Coordinator provides exceptional customer service, ensures a safe and efficient environment of care, and demonstrates the ability to manage multiple priorities while maintaining accuracy, professionalism, and compassion in all interactions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain patient confidentiality and adhere to ethical and professional standards at all times.
Deliver outstanding customer service in accordance with the AIDET model, exceeding expectations to ensure the best possible outcomes.
Manage a high-fidelity wraparound caseload, ensuring behavioral health needs are consistently addressed and coordinated.
Schedule and track medical, dental, and behavioral health appointments for patients.
Conduct required in-person and telephonic contacts with patients and families, including monthly family team meetings.
Develop individualized care plans in collaboration with patients, families, and interdisciplinary care teams.
Maintain accurate and timely data entry across various databases and electronic portals.
Serve as a liaison between behavioral health and primary care teams by attending case consultations, care team meetings, and clinical huddles.
Apply knowledge of medical and mental health conditions to support patient care planning and intervention.
Complete evidence-based assessments, including tools such as SBIRT, PHQ-2/PHQ-9, GAD-7, and Vanderbilt.
Provide case management and advocacy, connecting patients to internal and external mental health, substance use, and community support services.
Collaborate with health plans, hospitals, specialists, and providers to ensure comprehensive, coordinated care.
Attend required trainings and meetings, and complete all Core Curriculum courses related to this position.
Perform all other duties as assigned.
KEY COMPETENCIES
Dependable and reliable, with a strong commitment to quality and service.
Demonstrates initiative and problem-solving skills.
Effective multitasking and time management abilities.
Makes data-driven decisions and exercises sound judgment.
Works both independently and collaboratively within a team.
Strong verbal, written, and organizational skills.
Maintains attention to detail and program compliance while meeting deadlines.
QUALIFICATIONS Education and/or Experience
Master's degree (MA) in Social Work, Psychology, or a related field with at least 3 years of experience in behavioral health or a related field preferred .
Strong proficiency in Microsoft Office and database management required; must be adept at data entry and recordkeeping.
Other Qualifications
Current driver's license and auto insurance required.
Ability to work flexible hours, including evenings, weekends, and scheduled holidays as needed.
BENEFITS
Health, Dental, and Vision Insurance
Disability & Life Insurance
Paid Vacation, Sick Days, and Holidays
Retirement Plan
Employee Assistance Program (EAP)
Employee Discounts on services such as cell phones, restaurants, and more
Auto-ApplyMDS Coordinator (Registered Nurse/RN)
Ambulatory care coordinator job in West Lafayette, IN
Join our clinical team at Heritage Health and enjoy a $5000.00 sign-on bonus for full-time.
Benefits include medical, dental, and vision coverage, employee perks and discounts, as well as PTO and sick days.
The RN MDS Coordinator coordinates and assists with completion and submission of accurate and timely interdisciplinary MDS Assessments, CAAs, and Care Plans according to CMS RAI Manual Regulations and in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
Associate's or bachelor's degree in nursing from an accredited college or university
Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment.
Two (2) years' nursing experience. Geriatric nursing experience preferred.
CRN C Certification (clinical compliance)
CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
Specific Job Requirements
Advanced knowledge in field of practice
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care's
Code of Conduct
and completes mandatory
Code of Conduct
and other appropriate compliance training
Essential Functions
Coordinate and assist with completion and submission of interdisciplinary, accurate, and timely MDS Assessments, CCAs, and Care Plans according to CMS RAI Manual Regulations
Report any changes in a patient's condition identified by the MDS Assessment to the DON
Provide education to direct care associates regarding updates or changes to the CMS RAI Manual or Skilled Nursing Facility Regulations that impact documentation
Assist with review of the Interdisciplinary Comprehensive Care Plan
Review Final Validation Reports and attest that all assessments have been completed and accepted into the CMS QIES system prior to billing and notify the Business Office when assessments are not ready to bill
Review CMS Reports to identify assessments completed or submitted late and develop systems and processes to prevent reoccurrence
Attend and participate in the Daily PPS Meeting, Monthly Triple Check, and other meetings upon request
Perform functions of a staff nurse as required
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
An Equal Opportunity Employer
Patient Care Coordinator
Ambulatory care coordinator job in Lafayette, IN
Company:
Ascension at Home Together with Compassus
The Patient Care Coordinator is responsible for modeling the Ascension at Home together with Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Ascension at Home together with Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Patient Care Coordinator's primary function is to schedule patient services and coordinate with staff.
Position Specific Responsibilities
Schedules and appropriately documents patient schedules in a timely manner.
Participates in coordinating care with management and patient interdisciplinary team.
Provides effective communication to patients, staff members, other health care professionals, and referral sources.
Responds to agency and patient needs in a professional and creative manner.
Performs on-call responsibilities as assigned.
Performs other duties as assigned.
Education and/or Experience
High school diploma or GED required.
Experience with patient scheduling highly preferred.
Prior customer service preferred.
Skills
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy.
Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization.
At Ascension at Home together with Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
#LI-TP1
Build a Rewarding Career with Compassus
At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.
Your Career Journey Matters
We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.
The Compassus Advantage
• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.
Ready to Join?
At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.
Auto-ApplyBehavioral Health Care Coordinator
Ambulatory care coordinator job in Chicago, IL
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.
**Job Summary**
This position is responsible for ensuring accurate and timely clinical review of behavioral health cases for medical necessity including assisting members on the telephone, reviewing medical records, reviewing cases which involves contract interpretation of behavioral health diagnoses, and utilizing knowledge of medical necessity criteria for all levels of behavioral health care from outpatient office visits to acute in-patient to out-patient office visits.
**JOB REQUIREMENTS:**
*Registered Nurse (RN) or Masters-level Behavioral Health Professional (LPC, LMFT, LCSW, LCPC, RPsy) with current license to practice at the independent practice level.
*Current clinical license in state of TX, OK, NM, MT or IL **.** and in good standings.
*3 years clinical experience (post licensure at the independent practice level) in psychiatric setting or own behavioral health practice.
*Verbal and written communication skills.
*Analytical and decision-making skills.
*PC and database experience.
**PREFERRED JOB REQUIREMENTS:**
* Utilization review experience.
*MUST be licensed to practice at the independent level for this role. The # of years of clinical experience required for this role is post licensure (# of years) at the independent practice level
*If a Registered Nurse (RN): must have at least 3 years psychiatric clinical experience (post licensure) of direct clinical care to the consumer.
\#LI-FW1
\#LI-Remote
**This is a Telecommute (Remote) role for TX, OK, NM, MT and IL.**
Sponsorship is not available
**Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!**
**Pay Transparency Statement:**
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************* .
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
**HCSC Employment Statement:**
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
**Base Pay Range**
$60,300.00 - $133,400.00
Exact compensation may vary based on skills, experience, and location.
**Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.**
**Join our Talent Community. (******************************************** PA8v\_eHgqFiDb2AuRTqQ)**
For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.
Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.
HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.
If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ************** to request reasonable accommodations.
Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.
Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,
Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association
© Copyright 2025 Health Care Service Corporation. All Rights Reserved.
Pathways to Success Care Coordinator
Ambulatory care coordinator job in Chicago, IL
Job Description
Title: Pathways to Success Care Coordinator
Reports to: Pathways to Success Supervisor and/or Program Manager
Purpose:
Pathways to Success is a State of Illinois initiative to provide comprehensive care coordination that will enhance access to critical behavioral, medical and social services for children with complex behavioral health challenges. The program utilizes the evidenced-informed Care Coordination and Support model. This is a structured approach to care coordination that adheres to required procedures for child and family engagement, individual care planning, identifying and utilizing strengths and natural supports while monitoring progress and fidelity to the required processes. Care Coordinators assist the families in navigating the complex systems of care until they can navigate it on their own. We are hiring on both the Westside and Northside of Chicago, depending on what is best fit for you.
The Care Coordinator is responsible for enhancing coordination of services by removing service barriers, creating a strong support system and by addressing medical and social needs of children. Pathways work with children ranging from age 5 to 21 years of age. The families or guardians of the children receive support services as well and are linked with community supports and programs that can continue even after Pathways are gone. Care Coordinators are accountable for ensuring the delivery of high quality and comprehensive services in a culturally sensitive and appropriate manner. Care Coordinators will accomplish this comprehensive service by the following:
Utilize IM+CANS to develop an individualized strengths-based service plan.
Complete assessments for assigned clients to determine level of need.
Develop care plans to reduce areas of risk.
Assist clients with accessing services to improve overall wellness that include mental health services, substance use, behavioral support, advocacy, family functioning, healthcare, housing, education, nutrition, etc.
Develop a unique Child and Family team for the client that including formal and natural supports involved in the youth and family's lives.
Participate in multi-disciplinary staffing's, case consultations and meetings the clients and family
Provide support and resources for the family during behavioral health crisis and after by providing an individual safety plan
Meet with families in the community, at home, in the office and at the school.
Complete documentation in required electronic systems care
Initiate, cultivate and maintain professional relationships with human services and government agencies, health service providers, and community leaders
Utilize assessment tools and individual treatment plan to implement a working plan of car
Competencies:
Experience with computers for documenting work, making referrals, and researching services
Organizational skills and daily work planning
Excellent interpersonal and customer service skills
Strong written and oral communication skills
Problem solving and analytical skills
Adherence to ethical practices and procedures
Demonstrated cultural sensitivity, humility, and competence
Ability to present a positive image of the agency to clients, community and staff
Ability to work in stressful situations, handle multiple tasks and projects simultaneously
Ability to resolve issues objectively and maintain strict confidentiality
Ability to deal with ambiguity and changing programmatic needs
Minimum Qualifications:
Must meet Illinois requirements of a Mental Health Professional
Bachelor's Degree in the human service field.
Willingness to become knowledgeable of the communities served in Chicago
Personal vehicle, valid driver's license, insurable driving record and vehicle insurance
Experience working in healthcare or social service agencies a plus
Energic and enthusiastic to work with families in under served communities
Patient Care Coordinator Part Time
Ambulatory care coordinator job in Carmel, IN
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
Patient Care Coordinators are responsible for assisting in the delivery of efficient and comprehensive tele-optometry exams utilizing state-of art optical and telemedicine equipment. Patient Care Coordinators must be passionate about delivering outstanding patient care experiences and assisting the team in growing the number of exams delivered.
Team Members:
Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures, and compliance.
Strives for flawless execution and hold ourselves accountable.
Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment for our members and each other.
Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
Move with speed and agility in everything we do.
Innovate and adapt so we can move as fast as the world around us.
Maintain a friendly and positive attitude.
Members:
Deliver service excellence through all points of contact.
Resolve and deescalate to address every member concern.
Ensure a safe and positive environment and experience for the members.
Daily commitment to GOLD Member Standards
Greet, Anticipate, Appreciate (GAA)
Fast, Friendly Full, Fresh, Clean
Club Standards: Work as a team to deliver GOLD club standards daily.
Work with commitment and pride to deliver GOLD- Grand opening look daily.
All items stocked and planograms executed.
Maintain visible accurate signage.
Clean and organized, inside and out.
Know your Business:
Understand how to access and read production and/or financial performance reporting for your department.
See the connection between consistent execution and the positive impact it can have on the business.
Major Tasks, Responsibilities, and Key Accountabilities
Adhere to all privacy and confidential/proprietary company policies and procedures (i.e. Health Information Portability and Accountability Act, known as HIPAA) as required by law. Provides support to Members in making eyeglass adjustments and repairs.
Enthusiastically greet patients inside BJ's Optical and identify patient vision needs through open-ended questions.
Promote eye exam availability to BJ's members and their families.
Foster strong partnerships with optical team members and optometrists.
Assist in scheduling eye exam appointments, entering patient information and history into systems in accordance with provided HIPAA training.
Obtain patient medical history, conduct eye health tests including taking retinal images, auto refraction, keratometry, tonometry, lensometry and other ancillary testing such as ocular mortality, pupillary testing, etc.
Assist in facilitating interaction between patients, technicians, and doctors via live video conferencing and communicate doctor recommendations to opticians.
Meet or exceed patient expectations.
Work in partnership with optical team members to facilitate exam bookings and eyewear sales.
Match eyewear solutions to patient needs and transition patients from exam to product selection.
Strives to deliver sales and metric goals by educating patients on the benefits of available products, and by recommending those that will improve their visual needs.
Spends downtime engaging with members in front of Optical.
Maintain optical area cleanliness and displays in accordance with club policy.
Maintains all club policies and procedures.
Performs other duties as assigned.
Regular, predictable, full attendance is an essential function of this job.
Qualifications
High school diploma, college degree, and/or big box wholesale, retail, optical and/or medical experience.
Experience delivering outstanding customer service in a retail, restaurant, optical, or medical environment.
Strong verbal communication skills and engaging personality to communicate with a diverse patient base.
Interested in the growth of telemedicine and in healthcare technology.
Motivated to help patients and exceed their expectations to drive referrals.
Be passionate about delivering outstanding patient care.
Knowledge of optical products and business practices preferred, but not required.
Strong interpersonal skills, organizational skills, and an attention to detail required.
Open shift availability required for full time positions.
At least 18 years of age.
Environmental Job Conditions
Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
Frequently requires lifting objects up to 20 pounds. May require lifting and moving heavy and/or awkward objects more than 20 pounds with assistance.
Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $18.50.
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Matteson, IL
Department: Community Mental Health and Counseling Status: Full-time Who We Are At Sertoma Star Services, we're on a mission to empower individuals with intellectual/developmental disabilities and those living with mental illness to reach their goals and lead fulfilling lives. With a strategic presence in South Chicagoland and Northwest Indiana, we proudly serve over 2,000 consumers through a diverse range of vocational, educational, therapeutic, and residential programs.
Sertoma Star Services' roots trace back to the merger of two dynamic social services organizations, New Star and Sertoma Centre combining over 125 years of expertise in providing cutting-edge, person-first services. Our united commitment is straightforward: to transform lives through delivering comprehensive services, choices, and opportunities to those we support in an environment that promotes self-advocacy and personal success.
By joining the Sertoma Star Team you will have a unique opportunity to challenge limits and change lives. Together, we can shape a brighter future for those we serve.
Your Role
The Care Coordinator will focus on coordinating care across all services for Colbert and Williams consent decree class members. This position will be responsible for working with subcontractors, managed care companies, and health providers to ensure all needs are met for class members transitioning from nursing care facilities to community-based living, and providing continued support after transition.
Responsibilities Coordinates with managed care companies, community providers, medical professionals, subcontractors, and others to ensure needs are met for consent decree members.
• Obtains approval and funding for specialized equipment, medical care, procedures, and home modifications to meet the needs of consent decree members.
• Provides consistent follow-up with members and providers to ensure that services are appropriate and effective
• Provides guidance and direction to service teams to ensure quality services are being provided in collaboration among all providers.
• Consults with medical professionals to assist in determining medical needs.
Other Duties
• Ensures delivery and/or coordination of all community services are in compliance with DHS Rule 132/140, CARF standards, agency mission, agency policy and procedure, program guidelines, and best practice.
• Uses sound business and customer service practices in providing support to internal and external customers.
• Seeks continuous learning about best practices in community-based services.
• Collaborates with other teams and staff to enhance services
• Meets requirements and maintain compliance of applicable licensing, funding, accreditation and other state/federal regulatory agencies, including safety requirements and agency policies and procedures.
• Performs other duties/tasks as needed and/or assigned. Qualifications • Bachelor's Degree in human services preferred, will consider Bachelor's degree in nursing with active nursing license.
• Knowledge and/or experience in mental health services.
• Minimum of one year's experience working with individuals with psychiatric disorders and working
knowledge of the recovery model preferred.
• One-year case management, care coordination, linkage, outreach, and/or community support experience preferred.
• Ability to work in a variety of environments and willingness to provide services in location most convenient to the individual served.
• Valid Illinois driver's license and documentation of current auto insurance, with a good driving record and private transportation available.
• Proficient in the use of computers, software applications, and working knowledge of Microsoft Office Suite programs. Benefits
Generous paid time off
13 Paid holidays
Medical/Dental/Vision Insurance Plans
Employer Paid Insurance: Basic Life/AD&D and Long-Term Disability
Employee Assistance Program
403(b) with company match
Tuition assistance
Eligibility for Public Service Loan Forgiveness
Ongoing training and development opportunities
Health, Safety, and Culture
Sertoma Star is an equal opportunity employer that embraces the uniqueness of every person. Sertoma understands that in order for you to work effectively and be an advocate of inclusivity, we must foster an environment that is respectful and sensitive to persons of all gender identities and from every cultural, socioeconomic, ethnic, religious, and racial background. Our open-door, team-building concept supports both agency goals and employee success.
Patient Care Coordinator
Ambulatory care coordinator job in Carmel, IN
Skinfinity Spa is seeking a dedicated and passionate Patient Care Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities:
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements:
Proven experience in sales or customer service in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
Strong organizational and time management skills.
Job Type: Full-Time (Availability to work 1 day on weekends)
Compensation and Benefit:
Base Salary: $3,000/month +commission
OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
Address of the Spa: 13590 N. Meridian Street, Suite 104, Carmel, IN 46032
Care Coordinator - MHN
Ambulatory care coordinator job in South Holland, IL
Job Title Care Coordinator (MHN) FLSA Status Non-Exempt The Care Coordinator will be an integral member of the care management team. Responsible for assisting the team in providing outreach efforts to patients currently receiving care management services. This role will utilize the established model of case management to support the care teams. Exemplifies the CCHC mission, vision and values and acts in accordance with CCHC policies and procedures, including complying with all CCHC Customer Service Standards.
Responsibilities Include but are not limited to:
* Monitors Medical Home Network (MHN) portal.
* Gathers and delivers required documents for care management model, including but not limited to medical records outside of CCHC, referral/consult notes, and post hospitalization records.
* Involved in the initial patient screening process, initial patient survey, reminder patient phone calls, as well as providing education under the guidance of the care team.
* Follows up with patients in the hospital/clinic setting as needed.
* Audits patients' records.
* Serves as a trained health coach to patients (CCHC will provide motivational interviewing training)
* Connect patient and Medical Home to needed community-based services, providing care management.
* Assists patients in utilizing healthcare services and referrals that are both in and out of their individual insurance plan.
* Schedules appointments and monitors compliance with keeping appointments.
* Documents all correspondence in MHN portal and electronic medical records, as necessary.
* Collaborates with patient's Medical Home to arrange conference calls as needed.
* Collaborates with the care management team to develop the patient's individualized care plan.
* Works with care team to improve identified outcomes by using MHN quality measures.
* Works with care team to identify extrinsic barriers to adherence (i.e. transportation, financial concerns or pharmacy) and works with patient and team to alleviate barriers.
* Acts as a liaison to multiple departments, agencies, and provider offices.
* Performs related duties as assigned.
Minimal Qualifications/ Experience & Skills:
* High school diploma or equivalent required.
* No licensure required. At least three years of experience in a medical office; experience working in an ambulatory environment required.
* One to three years of experience with electronic medical records.
* Medical Assistant program completion preferred.
* Knowledge of the needs of highly complex patients.
* Strong verbal and written communication skills and interpersonal skills. Good organizational skills.
* Ability to multi-task and be self-motivated.
* Ability to work effectively independently and as part of a team.
* Bilingual highly desirable.
Employee Benefits offered to Fulltime Staff
* Blue Cross Blue Shield Medical Insurance
* Blue Cross Blue Shield Dental and Vision Insurance
* Supplemental Benefits
* Life Insurance (Provided by the company)
Lead Home Care Service Coordinator
Ambulatory care coordinator job in Chicago, IL
To apply via text, text 9900 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
* Medical, Dental and Vision Benefits
* PTO Plan
* Retirement Planning
* Life Insurance
* Employee discounts
Essential Duties:
* Coordinates and drives the field recruiting and hiring process.
* Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
* On-board and train new branch Administrative employees.
* Schedules employees as directed by client's care plan established upon intake.
* Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
* Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
* Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
* Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
* Must have high school diploma or equivalent.
* 6 months of Industry experience required.
* Interpersonal, organizational and communication skills.
* Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
* Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities.
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
Home Care Service Coordinator
Ambulatory care coordinator job in Champaign, IL
Job Description
To apply via text, text 9557 to ************.
Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Full Time: Monday through Friday 8 am to 5 pm (1-hour lunch break). On-Call 24/7 Every two weeks after 90 days of employment with additional pay. When on-call may need to cover shifts in the field with mileage reimbursed.
Location: Addus HomeCare 1819 S. Neil Street Suite A Champaign, IL 61820
At Addus we offer our team the best:
Medical, Dental and Vision Benefits
Continued Education
Monthly Bonus in addition to the hourly rate
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Schedules employees as directed by client's care plan established upon intake.
Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
Must have high school diploma or equivalent.
1 year of caregiving/ personal care and 1 year of office experience.
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
To apply via text, text 9557 to ************.
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Patient Care Coordinator
Ambulatory care coordinator job in Kokomo, IN
Job Description
Empowering communities through accessible, inclusive, and compassionate care.
At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive.
We are currently seeking a Patient Care Coordinator (RN) to join our team. This role is ideal for a registered nurse who is passionate about care coordination, patient advocacy, and driving quality improvement. The Patient Care Coordinator works closely with providers, staff, and external partners to ensure smooth care transitions, support chronic disease management, and improve patient outcomes.
Job Summary
The Patient Care Coordinator is an essential member of the practice care team, working under the direction of the Practice Manager. This role supports health promotion, disease prevention and management, patient education, nursing care planning, and coordination of care with both internal teams and external facilities. The position is hybrid-remote, with work arrangements tailored to the needs of the RN and JPCHC leadership.
Job Responsibilities (include but are not limited to):
Patient Advocacy & Care Coordination
Serve as a patient advocate, helping patients navigate the healthcare system
Provide patient education using evidence-based practice and JPCHC-approved resources
Support patient self-care management of disease and behavior modification interventions
Coordinate continuity of care between primary and specialty providers, hospitals, ERs, and JPCHC teams
Conduct telephonic outreach to patients post-hospitalization, discharge, or ER visit
Manage care transitions for high-risk patients, ensuring timely follow-up appointments
Perform phone triage, medication refills, and prior authorizations within scope of licensure
Document all patient interactions accurately and consistently in the EMR
Quality Improvement & Clinical Support
Participate in quality improvement (QI) initiatives and provide feedback on clinical best practices
Monitor closure of care gaps, quality metrics, overdue labs, and abnormal results
Perform proactive outreach to patients due for preventive screenings
Support pre-visit planning with providers and staff
Assist with data collection, outcomes reporting, clinical audits, and program evaluation related to Patient-Centered Medical Home (PCMH) and Medical Neighborhood initiatives
Preceptorship & Mentorship
Serve as a nurse preceptor for newly hired clinical staff or nursing students
Required Skills and Qualifications
Current state licensure as a Registered Nurse (RN) required
Graduation from an accredited nursing program required
Basic Life Support (BLS) certification through AHA required
Minimum 2 years' experience in ambulatory, triage, or acute care setting preferred
2-5 years' experience in chronic disease management, case management, utilization management, or adult acute care preferred
1 year of experience or knowledge of Patient-Centered Medical Home (PCMH) initiatives preferred
Strong critical thinking, decision-making, and problem-solving skills
Ability to assess patients without face-to-face interaction
Excellent communication and organizational skills
Knowledge of Indiana Nurse Practice Act
What We Offer:
Highly competitive and comprehensive medical, dental, vision, benefit plans
Generous paid time off, including vacation and sick time
401(k) with a 6% contribution
Life and Disability insurance plan
Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
Care Coordinator
Ambulatory care coordinator job in North Chicago, IL
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Coordinates and processes patient referrals to completion with precision, detail and accuracy.
Definition of completion:
Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days.
Orders have been approved (when needed).
Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc.
Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing).
Completes orders with proper documentation on where patient is scheduled and how patient was notified.
Referrals have been sent to specialist office & confirmed receipt.
Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients.
Enters all Inpatient and Outpatient elective procedures in HITS tool.
Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician.
Participates in Super Huddle and provides updates on high priority patients referrals.
Addresses referral based phone calls for Primary Care Physicians panel.
Completes and addresses phone messages within 24 hours of call.
Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist)
Retrieves consultation notes from the consult tracking tool.
Follows up on all Home Health and DME orders to ensure patient receives services ordered.
Provide extraordinary customer service to all internal and external customers (including patients and other
ChenMed Medical team members) at all times. Utilization of patient messaging tools.
Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties
Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems
Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner
Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
Ability and willingness to travel locally within the market up to 10% of the time
Spoken and written fluency in English; Bilingual a plus
PAY RANGE:
$16.5 - $23.56 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
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Auto-ApplyPatient Care Coordinator (PCC - Charge RN) - Tele Med/Surg
Ambulatory care coordinator job in Kokomo, IN
***Sign-on bonus offered!***
Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
The Patient Care Coordinator will provide daily, shift-to-shift leadership to support the operations of the Tele Med/Surg unit. As the Patient Care Coordinator, you will exhibit excellence in clinical patient care, customer service, critical thinking, schedule management, relationship competencies, and organizational skills. You will have the authority and autonomy to ensure the appropriate clinical and customer satisfaction outcomes are met, while effectively leading your team.
The TMS Unit is a mixed Medical Surgical Unit with a 30-bed capacity and is the most basic of our in-patient units. All beds have capability for telemetry monitoring. This is our designated Stroke Unit at Howard Regional.
Exceptional Skills and Qualifications
-Graduate of National League for Nursing (NLN), Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), or National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA) accredited school of nursing, or three years of related professional nursing experience. Bachelor's degree preferred.
-Licensed as a Registered Nurse (RN) with a valid license to practice in the state of Indiana as listed in the Nurse Licensure Compact (NLC)
-2+ years experience as an RN within specialty area or related specialty area preferred
Auto-ApplyPerinatal Care Coordinator
Ambulatory care coordinator job in Berwyn, IL
ESSENTIAL DUTIES & RESPONSIBILITIES * Prepare data and documentation and have charts prepped for all applicable Case Management sessions; completes all duties delegated by site Perinatal Care Manager related to case management * Assists patients in scheduling and completing perinatal appointments at PCC and associated referrals as needed by coordinating between the patient, provider(s), and the referral source
* Advocate on patient's behalf if needed to ensure completion of referrals
* Conduct outreach for missed appointments, due, and overdue perinatal care per the high-risk patient protocol
* Decrease barriers to care, increase motivation, and foster open communication. Including assisting patients with scheduling transportation for medical needs, scheduling specialty or imaging care as directed by PCP or Perinatal Care Manager, and identifying resources to address patients' health-related social needs; includes educating patients on completing these tasks directly.
* Contact referral sources when reports/results are outstanding, request results/reports not automatically received by PCC
* Contribute to patient education materials and strategies to support care coordination
* Work with manager and team to create flow charts, workflows and document tracking process as needed
* Follow guidelines to enhance care coordination for high-need, high-risk patients, tracking of high-risk areas as needed
* Develop supportive services and tools to address common barriers to care for PCC patients; integrate these with other initiatives for health promotion/education and access to care
* Provides excellent customer service to internal and external customers
* Regularly attend and participate in monthly site team meetings
* Engages patients as active participants in their care
* According to manager discretion, supports various program areas, including but not limited to:
* Reach Out and Read
* Lead Exposure Follow-up Care Coordination
* Illinois Breast & Cervical Cancer Prevention
* Referral prior authorization
* Collaborates with site Perinatal Care Manager to address abnormal newborn screens and outstanding newborn hearing screens
* Other duties as assigned
Home Care Coordinator PACE
Ambulatory care coordinator job in Dyer, IN
Dyer Health Center South 2150 Gettler St Dyer, Indiana 46311 The Home Care Coordinator is responsible for the coordination and implementation of home care services for post-acute program participants. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
The PACE program's vision statement is to provide unmatched, individualized, and joyful care through teamwork that is worthy of praise so that seniors experience the best quality-of-life in their communities. PACE offers seniors and their families the care, nutrition, rehabilitation, transportation, and supportive services they need to remain healthy so that they can live in their own home. Franciscan is known for our mission of caring.
WHAT YOU CAN EXPECT
* Practice Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.
* No Weekends, Evenings, or Holidays
* Arranges for home care, Durable Medical Equipment (DME) and supplies as needed.
* Provides intake data and essential background information and coordinates orders as indicated to members of the multidisciplinary team on request.
* Assesses the homecare needs of post-acute participants, and participates in the development of specific plans of care. IDT Collaboration Communicates and collaborates with members of the IDT in the delivery of services to patients/families.
* Coordinates scheduling and education of outside vendor partners, specific to applicable post-acute requirements.
QUALIFICATIONS
* High School Diploma/GED - Required
* Bachelor's Degree- Preferred
* 1 Year Working with Frail or Elderly - Required
* 2 Years Home Care- Preferred
TRAVEL IS REQUIRED:
Up to 20%
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.