Ambulatory care coordinator jobs in Levittown, PA - 130 jobs

Patient Care Coordinator Department : Patient Support Center/Call Center Reports To : Sr. Director Operations FLSA Non-Exempt Primary Function: The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre-certifications, and providing high levels of customer service. Our core Patient Support Center hours are 8:00am to 11:00pm EST, Monday through Friday, and 8:00am to 8:00pm EST, Saturday and Sunday. Job Scope and Major Responsibilities: Complete prescription intake process including verification of insurance coverage Assist physician's offices through the prior authorization and appeals process Research financial assistance options for patients through copay cards, foundations, and assistance programs Coordinate prescription processing and delivery with dispensing pharmacies Manage and triage high volume of customer service phone calls while managing day to day operations Build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals Ensure proper documentation of process flow from prescription initiation through completion Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status Interface with IT department to improve system functionality and workflow Attend team meetings to support ongoing program development Other responsibilities as assigned Success in this position is defined by high levels of customer service and timely processing of prescriptions through all phases Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”) Performance Criteria: Performance in this role is measured by accurate and timely routing of referrals and reporting as well as high levels of customer service. Required Qualifications: Minimum of 2 years pharmacy experience preferred Previous work experience in a call center environment or customer service role preferred General knowledge of pharmacy laws, practices and procedures Knowledge of common medical terms/abbreviations and pharmacy calculations Understanding of insurance and third-party billing systems Skill to prioritize and work in a fast-paced environment Exemplary communication, organization, and time management skills Capability of working independently and as a member of a team Ability to preserve confidentiality of protected health information (PHI) Proficient in MS Word, Excel and Outlook Possess and maintain professional demeanor and courteous attitude Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.

Job DescriptionOverview Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESK MUST speak fluent English and Spanish. Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day. Provide education and support to patients and their families regarding the provider's treatment recommendations. Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality. Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging. Document all interactions and updates in the patient's medical records accurately. Skills Strong knowledge of clinic operations and medical practices. Solid understanding of human anatomy to effectively assess patient needs. Excellent communication skills for interacting with patients, families, and healthcare teams. Ability to manage multiple cases simultaneously while maintaining attention to detail. Knowledge of orthopedic practices is a plus. Speak fluent Spanish and English This role requires a compassionate individual who is dedicated to patient care and satisfaction.

WHO WE ARE As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here. What We Offer: Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs. Benefits - We care about your well-being. The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer. Learn more here: *************************************************************************** Equal Access to Civil Service Testing The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *****************. For more information, go to: **************************** The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodation for candidates with documented medical or religious reasons. Candidates may request accommodation for a Civil Service examination by contacting the Office of Human Resources (OHR) at ************ or by email at *************************. The accommodation process is interactive and requires cooperation and communication between the applicant and OHR. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination. Only an on-line application will be accepted for this exam. Paper applications will not be accepted. Computers are available in the 3-1-1 Walk-In Center located in Room 167 of City Hall (Weekdays from 9 AM to 5 PM) and at your local Philadelphia Free Library branch. For inquiries regarding City employment, contact the Office of Human Resources Monday through Friday between 8 AM and 4 PM by telephone at ************ or by email at ******************** Information concerning employment with the City of Philadelphia may be found at: * work.phila.gov * ************************************************************************************ * ************************* * ************************ * ************************* * *********************************

Job Title: Case Management Coordinator of Family & Perinatal Department: Direct Services Job Status: Full-Time, Monday through Friday 9:30am-5pm Classification: Non-Exempt, Salaried Reports To: Assistant Director of Client Services Effective Date : November 18, 2025 Job Summary: The Family and Perinatal Case Management Coordinator plays a vital role in supporting the delivery of high-quality services to families and individuals during the perinatal period. This position is responsible for providing clinical, administrative, and educational supervision to a team of up to seven case managers and/or direct service staff, ensuring consistent, compassionate, and effective care across programs. As part of the Coordinator team, this role also provides back-up administrative and clinical coverage for the direct service unit, maintaining continuity of care and operational stability. The Coordinator collaborates closely with the Assistant Director of Client Services - Housing and Perinatal program to support staff development, uphold service standards, and contribute to strategic planning and quality improvement initiatives. Essential Job Duties: Supervision and Quality Assurance Supervise case management staff and monitor the timeliness and quality of services provided. Provide clinical, administrative, and educational supervision for up to 5 case managers and/or direct service staff. Meet weekly with staff to review cases for thoroughness and compliance; complete supervisory notes and two chart reviews per case manager per week. Schedule and lead monthly group meetings to share agency updates and facilitate case reviews or educational presentations. Ensure staff maintain caseloads appropriate to their roles and meet performance measures (e.g., client contact, screenings, psychosocial, service plans). Implement verbal and written feedback for staff needing performance improvement and orient new hires per DS policy and procedure manual. Take a strengths-based approach to supervision, fostering growth and resilience. Client Services & Documentation Document all client-related interactions in the agency's client database. Ensure intake coverage on designated days and assign staff for intake support when necessary. Interface with other AIDS service providers to coordinate comprehensive client care. Program Support and Coordination Actively participate in Coordinator and Operations meetings to align on goals and strategies. Support staff in meeting the minimum requirement of 450 units of service per month; document and monitor unit production monthly. Consult with other departments and staff to ensure effective communication and collaboration. Assist in implementing and improving the case management system, including service provision, staff orientation, in-service training, and student placement. Take initiative in improving systems and tools, such as creating or modifying forms and assessments to meet evolving needs. May be responsible for managing all aspects of one or more program related initiatives. Offer back-up coverage for case managers and intake services as needed. Collaboration & Communication Interface with other AIDS service providers to coordinate comprehensive client care. Consult with internal resources to ensure effective communication and service integration. Coaching & Performance Management Provide ongoing coaching and feedback to assigned staff to support professional growth, skill development, and service excellence. Conduct formal performance management reviews in alignment with agency standards, including goal setting, progress evaluation, and documentation of outcomes. Use a strengths-based approach to identify opportunities for development and reinforce individual and team contributions. Collaborate with staff to address performance gaps, and celebrate achievements. Ensure performance reviews are timely, constructive, and aligned with organizational goals and values. Timesheet Oversight & Accuracy Review assigned staff timesheets regularly to ensure accuracy, completeness, and compliance with agency policies. Verify recorded hours against scheduled work. Review ADP's Time and Attendance dashboard and make adjustment(s) as needed. Ensure timely submission and approval of timesheets to support payroll and reporting processes. Knowledge, Skills and Abilities Proficient with principles and practices of case management, particularly in family/ perinatal, and HIV/AIDS-related services. Adapt to changing client and program needs with creativity and initiative. Thorough understanding of medical and psychosocial issues related to HIV infection, including trauma-informed and culturally responsive approaches. Proven ability to work effectively with diverse populations, including in critical and emergency situations. Knowledge of or willingness to learn Philadelphia's community resources, service providers, and systems of care. Knowledge of community resources and systems of care, including AIDS service organizations, public health, and behavioral health providers. Familiarity with applicable regulatory and documentation standards (e.g., HIPAA, Ryan White, Medicaid). Solid knowledge of the agency's policies, procedures, and performance metrics. Knowledgeable of Trauma-informed care, harm reduction, and culturally responsive service delivery. Possess supervisory and coaching skills, including performance management, providing feedback and know when to escalate staff concerns to the Assistant Director of Client Service - Housing and Perinatal. Lead with a strengths-based, supportive approach to staff supervision. Must be able to maintain confidentiality and professionalism in all interactions. Strong organizational and time management skills to balance supervision, documentation, and program coordination. Excellent analytical skills to review charts, monitor service quality, and interpret performance data. Effective meeting facilitation and group supervision techniques. Excellent written and verbal communication skills for internal coordination and external collaboration. Prioritize equity, inclusion, and client empowerment in service delivery. Familiarity with CaseWorthy or similar client management databases (e.g., CareWare, eClinicalWorks, Epic). Education and Experience Bachelor's degree in Social Work, Psychology, Public Health, Human Services, or a related field is required. Master's degree preferred, especially in Social Work (MSW), Counseling, or Public Health. Minimum of three (3) to five (5) years of experience in case management, clinical supervision, or direct service delivery within HIV/AIDS, perinatal health, or family services. Supervisory Responsibilities Case Managers and possibly other Direct Service staff Physical Demands Prolonged periods of sitting at a desk, standing, walking, bending and working on a computer. Use of hands to finger, handle or feel; reach with hands and arms; talk, hear and see. Occasionally this role is required to stoop, kneel or crouch. Able to lift occasionally up to 15-20 pounds. Ability to manage multiple tasks simultaneously in a fast-paced environment, including periods of high stress or emotional intensity related to client care. Working Environment Must be able to respond to critical or emergency situations with professionalism and composure. Must maintain confidentiality and comply with HIPAA and other privacy standards. Engage with a diverse team including case managers, healthcare providers, social workers and external agency representatives. May be exposed to hot or cold temperatures or noise levels that are distracting. Occasional evenings and weekends for outreach events or agency functions. Occasional local travel throughout Philadelphia to engage with clients. Disclaimer The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employee(s) with disabilities to perform the essential functions of their job, absent undue hardship. Furthermore, s typically change over time as requirements and employee skill levels change. Action Wellness retains the right to change or assign other duties to this position. Therefore, you are acknowledging to have read and understand the job description requirements, responsibilities and expectations set forth in this position description provided to you. You attest to be able to perform the essential job functions as outlined with or without a reasonable accommodation. No phone calls please. Salary range: $52k-57k

Care Coordinator Part-time- Camden County ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for providing care coordination for individuals in the community for the Diocesan VITALity Catholic Healthcare Services. Establish effective and respectful relationships with patients, families, professionals, payers and other relevant parties. Accurately conduct face to face assessments (in the home, community or medical setting) on the person's physical, social, psychological, financial status, family caregiver support, as appropriate, to identify the person's strengths and limitations related to the identified concern. Use teaching skills to ensure understanding by patient/ family regarding available services and self-management. Work with patients and families to set appropriate goals and support the patient and family in reaching the goals using the skills of coaching and consultation. Develop an individualized care/service plan with the patient (and family as appropriate) that identifies priorities and desired outcomes, strategies and resources needed to achieve them. Monitor and adjust the plan as needed in collaboration with members of the individual's health care team. Refer and facilitate access to services and directly access services if indicated. Monitor delivery of services and act as an advocate. Consider cost of services and work within program or patients budget to maintain quality of care/services. Evaluate individual outcomes of Care Coordination participants. Acknowledges patient's rights on confidentiality issues, maintains confidentiality and follows HIPAA guidelines and regulations. Continues to educate self on providing quality care, professional, personal and spiritual growth. This position is 20 hours per week based upon employee availability and staffing needs. Qualifications and Educational Requirements: Registered Nurse (RN) or MSW Social Work. Current license in New Jersey. CPR Certification. Minimum of 3 years of experience in health care, preferably community setting, home care, care coordination, discharge planning or case management. Highly organized and ability to work autonomously. Demonstrated skills in assessment, leadership, communication, counseling/consultation, problem solving and teaching. Core values consistent with patient and care giver center approach to care. LANGUAGE SKILLS: Bilingual preferred (English/Spanish) Excellent communication skills (written, verbal, non-verbal and technical) required. COMPETENCIES: This position requires a person who is dedicated to improving the health and safety of seniors and disabled individuals through consultation and coordination of care. The person must be able to work independently in the community while collaborating with various community partners to access to health care and social services for the individuals we serve. The person will display a professional appearance and demeanor at all times. Collaboration and team work are key competencies for this position. In addition, the following competencies must be present: Problem solving, Sensitivity, Accountability, Ability to document effectively, Team work, Interpersonal skills, Ethics, Initiative, Dependability, Interpersonal skills, good judgement, Initiative and Diversity. Pay Range: $39.78-$42.36 for an RN

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) MWTHUR 8-5, TUES 9-6, FRI 8-4PM Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Job Description: Ennoble Care is looking for a full-time, experienced Clinical Care Coordinator that will work out of our Marlton, New Jersey office, who aligns with our motto, "To Care Is An Honor". This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Clinical Care Coordinator you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families. Responsibilities: Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care's electronic medical record system Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes Document all client communications (verbal or written) accurately Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities Become skilled at using technology including secure email, telephone system, electronic medical records, etc. Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications Excellent customer service skills demonstrated by positive feedback from customers and patients Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner Equipment Operation: Utilization of a computer, telephone, copy machine, and other office equipment as necessary Qualifications: Must be comfortable with speaking on the phone for large amounts of the day Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service Ability to take accurate notes to document each task in a timely manner Ability to multitask between different patients and workstreams while remaining organized and efficient with time Ability to thrive in a fast-paced environment Must be able to work full-time, Monday through Friday, 8:30am-5:00pm, on-site in Marlton, New Jersey. Must be proficient in using a computer, including Outlook and other Microsoft Office programs Knowledge of basic healthcare terms, conditions, roles, and basic care principles Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION. PLEASE ANSWER ALL APPLICATION QUESTIONS THOROUGHLY, THANK YOU! #teal Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

We are seeking a Patient Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices. Responsibilities Providing coordinated care to patients by developing, monitoring, and evaluating their home health care plans Ensure a high level of care for the patient given by the home health aides Scheduling agency home health care aides accordingly and ensuring agency aides work their scheduled shift Managing last minute calls outs, finding appropriate coverage Communicate with referral sources and Service Coordinators to provide an excellent customer service experience Educate patients on their healthcare options & matching them to the appropriate caregiver(s) Manage Caseload of 100+ patients Great customer and patient service Ability to work under pressure Review the care plan with patients and caregiver Resolve caregiver and client grievances and complaints Address over utilization of hours Reporting personnel performance issues Detailed Oriented Excellent communication skills A caring and compassionate personality Ensure caseload retention Contribute to team efforts by accomplishing related results as needed Recruit and train staff Qualifications High school graduate 3 Years experience in a Home Care or Service Coordination role Demonstrated capability maintaining strict confidentiality Proven ability to generate leads and monitor referrals Strong typing and computer skills Comfortable with closing/asking for business Well organized, accurate, and attentive to detail Excellent communication, public relations and follow up skills Experience with HHA Exchange and EVV Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Our mission at Option Companion Care is to provide quality care to people at all stages of life that need assistance and prefer the comfort and familiarity that their own home offers. Our compassionate, experienced caregivers help our patients enjoy a higher quality of life and cultivate a sense of confidence and satisfaction that transcends the ordinary client/caregiver relationship. Much like our staff, we consider our valued patients as part of our family.

Care Coordinator - Familiar Roads Home Healthcare Agency Pay Rate: $17.00-$19.00/hour (Bi-weekly pay) Employment Type: Full-time About Us Familiar Roads Home Healthcare is a trusted provider of home-based support services across Bucks County and surrounding regions. We specialize in helping seniors and individuals with disabilities remain safe, independent, and cared for in the comfort of their own homes. Position Summary We are seeking a dependable, compassionate, and detail-oriented Care Coordinator to join our administrative team. In this role, you will support day-to-day operations by managing client care plans, coordinating caregivers, and ensuring timely service delivery in compliance with state regulations. Key Responsibilities Perform intake assessments and develop customized home care plans Coordinate caregiver schedules and ensure adequate coverage Act as the primary liaison between clients, families, caregivers, and agency leadership Monitor client satisfaction, service quality, and compliance with EVV and documentation protocols Handle client and caregiver concerns professionally and efficiently Maintain accurate and timely records in agency software systems Qualifications High school diploma or equivalent (Associate's degree or higher preferred) 1-3 years of experience in care coordination, scheduling, case management, or home care administration Proficiency with home care software (EVV, CareTime, or similar platforms preferred) Strong communication, organization, and problem-solving skills Valid driver's license and reliable transportation (for occasional in-person visits if needed) CPR certification and TB test clearance (or willingness to obtain upon hire) What We Offer Hourly rate: $17-$19/hour, based on experience Pay frequency: Bi-weekly Supportive team culture with opportunities for professional development Flexible office hours (may include limited remote work after training) Paid training and potential eligibility for PTO and healthcare benefits EEO Statement Familiar Roads Home Healthcare Agency is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or gender identity.

←Back to all jobs at All American Home Care LLC Patient Care Coordinator All American Home Care LLC is an EEO Employer - M/F/Disability/Protected Veteran Status JOIN THE WINNING TEAM! ALL AMERICAN HOME CARE offers an excellent benefit package that includes generous paid time off, paid holidays, healthcare benefits (Health, Vision, and Dental), Life insurance and 401K. JOB SUMMARY: Providing coordinated care to patients by developing, monitoring, and evaluating their home health care plans. Ensure a high level of care for the patient given by the home health aides. Scheduling agency home health care aides accordingly and ensuring agency aides work their scheduled shift. Managing last minute calls outs, finding appropriate coverage. Developing an on-call pool of agency aides with various shifts in coordination with Human Resources Communicate with referral sources and Case Managers to provide an excellent customer service experience Listening to needs of clients and matching them to the appropriate caregiver(s) Manage Caseload of 100+ patients Review the care plan with patients and caregiver Resolve caregiver and client grievances and complaints Address over utilization of hours Reporting personnel performance issues Ensure caseload retention Contribute to team efforts by accomplishing related results as needed Minimum Qualifications: High school graduate 2+ Years experience in a Home Care or Service Coordination role. Demonstrated capability maintaining strict confidentiality Proven ability to generate leads and monitor referrals Strong typing and computer skills Comfortable with closing/asking for business Well organized, accurate, and attentive to detail Excellent communication, public relations and follow up skills Experience with HHA Exchange and EVV Bilingual English/Spanish preferred. Our mission at All American Home Care is to provide quality care to people at all stages of life that need assistance and prefer the comfort and familiarity that their own home offers. Our compassionate, experienced caregivers help our patients enjoy a higher quality of life and cultivate a sense of confidence and satisfaction that transcends the ordinary client/caregiver relationship. Much like our staff, we consider our valued patients as part of our family-the ever-expanding All American Home Care family. Please visit our careers page to see more job opportunities.

←Back to all jobs at New Century Home Care LLC Patient Care Coordinator ( Homecare) JOIN OUR TEAM AT NEW CENTURY HOME CARE ! New Century Home Care offers an excellent benefit package that includes Generous Paid Time Off, Paid Holidays, Health Insurance, Life insurance, and 401K. Job Summary: Providing coordinated care to patients by developing, monitoring, and evaluating their home health care plans. Ensure a high level of care for the patient is given by the home health aides. Scheduling agency home health care aides accordingly and ensuring agency aides work their scheduled shift. Managing last minute calls outs, and finding appropriate coverage. Developing an on-call pool of agency aides with various shifts in coordination with Human Resources. Communicate with referral sources and Case Managers to provide an excellent customer service experience Listening to needs of clients and matching them to the appropriate caregiver(s) Manage Caseload of up to 100 patients Review the care plan with patients and caregiver Resolve caregiver and client grievances and complaints Address over utilization of hours Reporting personnel performance issues Ensure caseload retention Contribute to team efforts by accomplishing related results as needed Minimum Qualifications: High school graduate (Associate or higher preferred) 2+ Years experience in a Home Care or Service Coordination role. Demonstrated capability maintaining strict confidentiality Proven ability to generate leads and monitor referrals Strong typing and computer skills Comfortable with closing/asking for business Well organized, accurate, and attentive to detail Excellent communication, public relations and follow up skills Experience with HHA Exchange and EVV Must Speak Fluent English. Our mission at New Century Home Care is to provide quality care to people at all stages of life that need assistance and prefer the comfort and familiarity that their own home offers. Our compassionate, experienced caregivers help our patients enjoy a higher quality of life and cultivate a sense of confidence and satisfaction that transcends the ordinary client/caregiver relationship. Much like our staff, we consider our valued patients as part of our family the fastest growing New Century Home Care family. Job Type: Full-time Benefits: Health insurance Life Insurance Paid sick time Paid time off Paid training Professional development assistance Please visit our careers page to see more job opportunities.

Job Description Preferred qualifications include the ability to communicate effectively in Spanish. . Under the supervision of the Administrative Director and Clinical Director, the Care Coordinator is responsible for providing supports to families as an adjunct to the clinical treatment. Care Coordination includes assessing children's overall wellbeing & providing supports to children & families to address identified physical and behavioral health needs. The Care Coordinator is primarily responsible for engaging children, their families, & other significant persons in a collaborative relationship to promote positive outcomes. The Care Coordinator assures that the consumers receive services identified on the psychiatric and psychological evaluation throughout the duration of treatment. The Care Coordinator is expected to work closely with other disciplines to create the best treatment program for the designated cases and must customize service to meet the needs of the individual consumer. Additionally the Care Coordinator assures that the consumer's needs are coordinated, among other programs, agency departments, outside agencies and funding source. Communication Provide supports to families as an adjunct to the clinical treatment. Spend a considerable amount of time assessing & evaluating the Social Determinants of Health (SDOH) related to each family. The Social Determinant of Health scale which we prefer to be utilized to add additional quantitative data is: OneCare Vermont: Self-Sufficiency Outcomes Matrix Be well-versed not only in supports and resources available throughout Philadelphia but also within the local community surrounding the child's school and home. They should identify individual family needs and interface with other relevant systems (i.e. Juvenile Justice, DHS) to connect families to resources in the community when appropriate Maintain contact with treatment team members (IBHS team members, schools, families, and other relevant parties). If a child receives services from other providers, coordinate with other providers involved. Clearly and effectively communicate pertinent information to responsible parties, including IBHS team, as well as Clinical Director and Administrative Director. Collaborates with other programs and departments to assure continuity of service for designated consumers. Documentation Complete the OneCare Vermont: Self-Sufficiency Outcomes Matrix with families and upload the information. Complete case management services documentation weekly. Accurately complete documents to ensure continuity of service. Compile all pertinent information (i.e. Written Order, psychological/psychiatric evaluation, Treatment Plans, ITM summary, Service Coordination Plans) and send to CBH to authorize and re-authorize services, within established guidelines. Planning Identify, link, coordinate and track services for designated consumers. Develop a family plan for each family, based on the findings from the SDOH scoring. Schedule interagency and aftercare planning meetings in a timely fashion to ensure continuity of service, if assistance is requested by assigned Clinician. Arrange and offer transportation (when needed) for families to appointments and meetings. Attend mandatory in-service trainings. Make sure pended packets are completed within 15 days of receipt from CBH. Send packets to CBH within 30 days of service end date. Participate in Performance Improvement Activities. Schedule and attend psychological, psychiatric and medication evaluations. Develop and implement service coordination plan in conjunction with the treatment team. Monitoring Monitor authorizations for consumers, insuring that authorizations are maintained without lapses. Maintain coordination through interagency meetings conducted as required by funding source. Assess and reassess the service needs of the designated consumers. Visit summer camps, schools and homes to monitor provision of treatment. Networking Identify, visit and develop relationships with community resources (e.g. after school programs, summer camps, mentoring programs, etc). Work in community to obtain necessary documents, signatures, deliver packets, attend inter-agency team meetings, IEP meetings, etc. Represent agency at conferences, training and interagency meetings. Assure that the consumer keeps all appointments (parents, teachers, medical, school, etc.) by coordinating with appropriate personnel, offering transportation when needed. BASIC SKILL SETS Ability to communicate and interact with all staff. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to effectively present information and respond to questions from varied groups, including the media. Ability to accurately calculate numbers such as in addition, subtraction and percentages. Ability to give clear and concise oral and written instructions. Excellent working knowledge of the Behavioral Health system. Knowledge of and ability to navigate other systems. Ability to read and understand complex instructions such as regulatory policies. Excellent working knowledge of the use of computers and pertinent software programs. Ability to track data and produce reporting for each family Ability to administer QUALIFICATIONS Education Bachelor's degree from an accredited university required. Degree in a human services field is preferred Experience: three years care coordination, case management or counseling experience with children and families. Special Skills: Familiar with multiple child-serving systems (e.g. education, juvenile justice, child welfare, mental health, drug and alcohol, health care, and vocational rehabilitation). PHYSICAL CAPABILITIES AND WORK ENVIRONMENT Ability to walk up and down steps. Ability to lift 20 lbs. Ability to operate a calculator or computer. Current valid driver's license. This position requires travel throughout the City of Philadelphia. Requires flexible work schedule, some evening and weekend hours. Trauma-Informed PrinciplesNorthern Children's Services is committed to fostering a therapeutic environment rooted in safety, nonviolence, and resilience. Our policies are guided by trauma-informed principles, ensuring that we create a supportive and healing atmosphere for clients and staff.A trauma-informed approach recognizes that past experiences, including trauma, can significantly impact a person's behavior, emotions, and interactions. Therefore, we strive to: Use emotional intelligence: Respond with empathy and awareness, even in difficult situations. Communicate effectively: Listen actively, ask clarifying questions, and avoid judgmental language. Understand trauma's impact: Be aware that clients or colleagues may react based on past experiences, not just the present moment. Apply person-first, strengths-based language: Focus on people's strengths and abilities rather than defining them by their challenges (e.g., saying "a person experiencing homelessness" instead of "a homeless person"). By adhering to these principles, we ensure that our workplace is not only effective but also compassionate and inclusive for everyone. Americans with Disabilities: As with all positions at Northern Children's Services, Inc. we recognize the importance of accommodations individuals with disabilities. In that, we are committed to every extent possible accommodating disabled individual. We recognize the American With Disabilities Act of 1991 and understand the need to reasonably accommodate employees. All accommodation will be evaluated on a case- by case basis, evaluating the essential functions of the positions. DISCRIMINATION IS PROHIBITED IN EMPLOYMENT, PROMOTION, ASSIGNMENT OR DISMISSAL, ON THE BASIS OF RACE, RELIGION, COLOR, AGE, SEX, NATIONAL ORIGIN, and HANDICAP, OR RECEIPT OF SERVICES FOR MENTAL DISABILITY.

Job DescriptionThe Patient Care Coordinator is responsible for ensuring exceptional service delivery and continuity of care for patients receiving homecare services. This role serves as a key liaison between patients, families, caregivers, nurses, and healthcare providers to coordinate care plans, schedule visits, manage documentation, and support positive patient outcomes. The ideal candidate is detail-oriented, compassionate, and skilled in communication and organization.Patient Coordination & Support Serve as the primary point of contact for patients, families, and caregivers regarding homecare services. Assist with patient intake, completing assessments, and gathering required medical and personal information. Ensure patients understand care plans, schedules, and available homecare services. Follow up regularly with patients and families to assess satisfaction and address concerns. Care Plan Management Work closely with nurses, therapists, and homecare aides to coordinate and update patient care plans. Communicate changes in patient condition or needs to clinical staff promptly. Ensure care delivery aligns with patient goals, physician orders, and agency standards. Scheduling & Logistics Create and manage caregiver schedules to match patient needs, skill requirements, and availability. Monitor staffing coverage and address schedule conflicts, shifts, and urgent care requests. Maintain accurate visit logs, documentation, and compliance records. Administrative Duties Maintain electronic health records (EHR) with updated patient information, care plans, and visit documentation. Assist with authorization requests, insurance verification, and billing-related documentation. Prepare reports for management and regulatory compliance. Support onboarding and orientation of new caregivers as needed. Qualifications High school diploma or equivalent required; Associate's or Bachelor's degree in healthcare administration, nursing, or related field preferred. Previous experience in homecare, healthcare coordination, or medical office administration strongly preferred. Knowledge of home health regulations, terminology, and care workflows is a plus. Proficiency with scheduling software, EHR systems, and Microsoft Office Suite. Skills & Competencies Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Compassionate, patient-centered approach. Ability to problem-solve and make decisions in a fast-paced environment. High attention to detail and accuracy. Ability to work collaboratively with clinical and administrative teams.

Job Description Job Summary:The home health aide provides personal care and related services in the home. She/he functions under the direction, instruction and supervision of the staff nurse and the Director of Nursing and/or appropriate supervisor. Organizational Relationship: The CHHA reports directly to the General Manager. Occupational Exposure Category: A: High exposure to blood borne pathogens Qualifications: Completion of the 9th grade; prefer high school graduate Ability to read and write in English, consistent with job requirements Completion of a PA state certified CHHA course training and competency and been skills competency tested and has an active CHHA certification. Completed a criminal background check and other checks required by law. A reliable means of transportation to get to assigned client visits. Prefer 1 year experience as a CHHA in a health-related setting. Responsibilities: Tasks to be performed by an CHHA must be assigned by and performed under the supervision of an RN who will be responsible for the client care provided by the CHHA. Duties of the CHHA may include: To assist with ADLS and ADLs as per the POC To follow the POC for each client and document the same Helps the client to maintain good personal hygiene Assists in maintaining a healthful, safe environment Plans and prepares nutritious meals. Markets when indicated on the POC Assists the client with ambulation as per the POC Assists with assigned treatments as ordered by the physician and approved and supervised by the nurse Assists the therapy personnel as needed with rehabilitative processes May cue for medications ordinarily self-administered as assigned Taking and charting vital signs as per the care plan Encourages the client to become as independent as possible according to the nursing care plan Attempts to promote client's mental alertness through involvement in activities Gives simple emotional and psychological support to the client and other members of the household Establishes a relationship with client and family which transmits trust and confidentiality Prepares a report of her visit on the day it is performed and incorporates same in the clinical record weekly or as directed Reports any change in the client's status or home situation to her immediate supervisor, the staff nurse, or the aide supervisor Carries out their assignment as instructed by the nurse or the paramedical team and documents and reports to the nurse when she is unable to do so Works with personnel of other community agencies involved in the client's care as directed by the staff nurse Performs routine housekeeping tasks as related to a safe and comfortable environment for the client, as instructed by the professional nurse Attends in-service as required by state and federal regulations Confirming on a weekly basis, the scheduling of visits with the Supervisor/Director, to coordinate necessary visits with other personnel. Notifying Haddon Home Care of absences due to illness, emergency leave, normal vacation periods, or special professional meetings, which will affect agreed service with Haddon Home Care. Wears Haddon Home Care's name badge at all time they are seeing Haddon Home Careclients. Functional Abilities: Must be able to read 12 point or larger type. Must be able to hear and effectively communicate in English. Must be able to stoop and bend. Must be able to travel to prospective clients' residences. Must be able to lift, turn, and transfer clients weighing up to 200 pounds Must be able to carry bundles weighing up to 10 pounds upstairs. SPECIAL SKILLS/CERTIFICATIONS REQUIRED: CHHA SPECIAL EQUIPMENT TO BE OPERATED: Computer, office equipment (phone, fax, copier, etc)

Job Description Purpose: · To coordinate the overall operation of the residential facility, advocating for the increased growth and development of the residents. Provide care and supervision of assigned residents. · To supervise all residential support staff; responsible for the maintenance and upkeep of the physical site. · To ensure that each resident has a comprehensive individualized service plan, which is updated and implemented on a timely basis.This position requires an Associate's Degree in Human Services or a closely related field, or equivalent years of experience working in the field of MH/MR. · At least two -four years of prior supervisory experience. · Computer skills and able to work with Microsoft Suite · Ability to coordinate the daily operations of the site, to ensure a safe, healthy and pleasant environment in which the residents can learn and develop independently. · Ability to participate in the planning and development of systems, in order to maintain the residential site with regular site audits and licensing requirements. Provide special interim and summary reports. · Ability to oversee the administration of medications consistent with residents' self-medication plans, in accordance with State and Agency medication administration regulations. Responsible for assuring a adequate supply of medication is maintained and review all related forms. for their community residence. Ensure medication counts are conducted prior to and after community visits. · Requires the ability to lift, carry, fold, kneel, reach, stack, stoop and bend which may include direct intervention with residents. · Possess manual dexterity and fine motor skills. · Required to possess a valid driver's license and an acceptable driving record (depending upon facility location and client and program needs). · May be required to report to work during emergencies including inclement weather.

Job DescriptionMonday Through Friday Freehold location on- site The Patient Care Coordinator ( medical secretary) maintains an efficient patient flow through the registration process and provides timely customer service. Ensures compassionate and professional care, while calmly managing patient communication, for an effective and efficient workflow. Benefits Medical insurance, Voluntary Dental insurance, Voluntary Vision insurance, 401K with company match, Holiday / Overtime pay Culture Advanced Orthopedics and Sports Medicine Institute and HealthPlus Otho Management each have been a leader in providing quality orthopedic and sports medicine care. Together as one, we're even stronger and making a real difference in people's lives. The combined practice allows us to draw on our complementary strengths to deliver exceptional patient-centered, patient-focused care for a better overall patient experience. Responsibilities Triage and manages calls from patients/pharmacies/insurance companies and other facilities. Schedules patient appointments, including online insurance verification. Follows up on patients with missed appointments. Ensures patients have completed prescribed testing (imaging, labs etc.) and have follow-up appointments scheduled for their physicians. Ensures all documents are properly completed by their physicians. Prepares forms as requested by patients such as disability, MVA, etc. Handles all attorney requests for their legal documents. Manages authorizations for motor vehicle and workers' compensation patients. Monitors webchat via Snap Engage daily and responds to the appropriate people. Manages calls from hospitals and physician offices and routes to the appropriate people. Handles and coordinates the doctors' daily scheduling including their calendars. Creates electronic medical notes including general notes and telephone encounters as necessary. Informs patients about the practice CDC guidelines and requirements. (E.g., wearing proper mask, social distancing etc.) Interacts with other departments within the organization. Work as a liaison between the patient and providers (when needed). Responsible for timely and accurate completion of timesheets/ time records for hours work and payroll processing. Time records must be completed and approved by employee no later than close of business on last day of each pay period. Responsible for timely completion of all new hire training, departmental training and yearly compliance training (Hpro) on an ongoing basis. Perform other duties as requested by management as directed for business needs. Requirements Authorized to work in the US without sponsorship Minimum of 3 years medical office experience Strong customer service skills Minimum High School Degree Computer literacy in Microsoft office applications Equal Opportunity Employer Advanced Orthopedics and Sports Medicine Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Requisition #cmjhedgjms8nl0inp0xmg8855

Job DescriptionSalary: $20 Caregiver Scheduler Fellowship Home Care Are you organized, detail-oriented, and passionate about contributing to a growing program? Fellowship Home Care is your next career move! In this role, youll play a vital part in coordinating caregiver schedules, managing client intakes, and ensuring seamless communication between clients and our care team. If you thrive in a fast-paced environment and enjoy problem-solving, this is the perfect opportunity for you! Candidates must have Scheduler experience. Responsibilities: Manage incoming phone calls and emails Maintain all Caregiver schedules Conduct comprehensive client intakes Ensure timely and accurate data entry of client information Schedule Caregiver team members for both on and off campus clients Requirements & Skills: Minimum of two (2) years of related experience in a healthcare setting, preferably home care, long-term care, or hospital Proficiency in scheduling software Highly organized and able to multi-task in a fast-paced atmosphere Strong communication and relationship-building skills Availability for evening and weekend on-call hours to handle emergencies is essential Why Join Us: Impactful Work:Play a key role in ensuring clients receive the care they need by coordinating schedules and managing caregiver assignments. Supportive Team:Work in a collaborative environment where your contributions are valued, and teamwork drives success. EOE - FellowshipLIFE is an equal opportunity employer. We support a work environment where diversity, integrity, and excellence are embraced, family is valued, and the Fellowship Spirit is strengthened.

Job Details Specialty Pharmacy Patient Care Navigators handle a broad variety of interactions with clients, providers, payers and manufacturers critical to the services provided by the Specialty Pharmacy. The core functions include handling incoming and outgoing client and patient interactions and follow thru and resolution of customer inquiries. Interactions include calls from patients, families, provider offices, payers, and manufacturers. Handles other miscellaneous tasks, including the reconciliation of delivery tickets, and investigating expired prescriptions and encounters. Handle every interaction with the utmost service and resolve; providing a patient/client experience that supports our commitment to efficient and effective connections to care. Interact with a diverse patient base to ascertain the reason for the interaction and assist the client with their inquiry, concerns or problems with a focus on first call resolution. Demonstrate commitment to service and follow-through. Follow departmental protocols to ensure patient safety and accurate data entry. Job Description Essential Functions • Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. • Receive, Handle, and Triage calls/interactions accordingly based on client's needs including but not limited to: Assessing refill needs, scheduling delivery of medications, copay collections, package & delivery tracking, obtaining payer/copay card information, status updates of orders, receiving/relaying information to the client • Practice First Call Resolution by identifying and assessing client needs to work towards a satisfactory solution • Assess for clinical escalation to pharmacist where appropriate • Accurately research and document all interactions within the Electronic Medical Record (EMR) per departmental policy and guidance • Access EMR and other software to answer, coordinate, track, and monitor interactions across multiple channels of communication. Maintain qualitative and quantitative individual and team performance targets. • Identify issues and communicate solutions to customers, pharmacies, physicians, and payers regarding scheduling and delivery information, prescription order status, eligibility, and claims information • Effectively collaborate with internal departments and external entities to resolve customer issues, including billing, logistics, insurance coverage, and manufacturer copay card programs • Additional administrative and pharmacy tasks and duties may be assigned by management Competencies (Knowledge, Skills, and Abilities Required): Competency Description Maintain knowledge of and comply with regulatory guidelines set forth by the State Board of Pharmacy, FDA, DEA, DHS, Medicare, TJC, and URAC as applicable to functional role Demonstrated ability to listen skillfully, accurately collect & document relevant information, and build relationships and trust with Knowledge of and ability to utilize practices, tools, and techniques for communicating with a client Knowledge of the major responsibilities, accountabilities, and overall organization of the client support function or department, ability to properly support client inquiries and bring problems to a timely resolution. Independently resolves complex client conflicts including but not limited to: damaged/lost products, order placement, and outstanding balances and invoices Multi-task between several issues at one time Minimum Education and Experience Requirements: Education: High School Diploma or GED equivalent preferred AND Experience: 3+ years experience in customer service role 1+ years experience in a specialty pharmacy, hospital, health insurance company, benefits department or other related healthcare environment. Minimum Certifications, Registration or License Requirements: None Required Additional Information • Proficient in the use of computers and Microsoft applications. Type 35 wpm. • Experience with clinical software systems; Specialty Medications and Medicare billing is highly preferred. • Ability to communicate professionally and efficiently in both written and verbal format with patients, physicians, payors and clinical staff in-person and on the phone. • Flexibility to adapt to changes in the departmental needs including but not limited to: offering assistance to other team members, adjusting assignments, etc. • Detailed orientated with excellent organization skills, ability to learn quickly, solve problems and make informed educated decisions. •Ability to adapt in a dynamic work environment •Demonstrated ability to handle difficult conversations in a professional and caring manner Work Shift Workday Day (United States of America) Worker Sub Type Regular Employee Entity Thomas Jefferson University Hospitals, Inc. Primary Location Address 3500 Horizon Drive, King of Prussia, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. For more benefits information, please click here

Caring employee needed for professional Ophthalmic Specialty medical practice. Duties involve all aspects of front office coordination, scheduling, check in/out, insurance verification, optical ordering, billing and dispensing as well as physician assistance including significant automated instrument patient pre-testing. Cross training in all areas keeps the day interesting and moving. Experience preferred but training available. Employee friendly hours with a fixed schedule you can depend upon at all times. Competitive pay rate based on experience. Interested applicants will submit a resume and cover letter describing your specific interest in this job listing to be considered.