Legacy Extended Care Coordinator
Ambulatory care coordinator job in Frisco, TX
Responsible for leading and supervising staff and children in the extended care program. Hours: 29 hours a week - 12:15 - 6:00pm in addition to staff development days, preservice and post service weeks.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Recruit LEC employees
Train new LEC employees
Create staff schedules each week
Create an LEC classroom rotation schedule at the Early Learning Campus
Coordinate staff childcare at the Lower School
Coordinate after school transportation of the Lower School students to the Early Learning Campus
Coordinate outside programs and clubs to serve the LEC students
Coordinate staff child care on professional development days
Order supplies and snacks for the program
Work with the Business Office on billing student accounts and credit card statements
Greet parents arriving to pick up their children
Communicate with parents by phone or email about any important LEC information
Supervise activities to ensure safety at all times
Manage behavioral issues when necessary
Treat all staff and students with dignity and respect
Maintain a professional attitude and loyalty to the school at all times
Be flexible and a team player
Participate in First Aid - CPR training and ensure that staff are certified
Any other responsibilities as deemed necessary by your supervisor
Competencies: To perform the job successfully, an individual should demonstrate the following:
Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
Student/Staff Support - Displays courtesy and sensitivity. Manages difficult or emotional situations. Meets commitments. Responds promptly to student needs. Establishes a high degree of approachability through healthy, appropriate relationships.
Dependability - Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions.
Planning & Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
Use of Technology- Demonstrates required skills.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have a warm and friendly personality, be sensitive to the feelings and needs of others, be able to relate well to children and parents/guardians, and be willing to fulfill responsibilities in accordance with the school's program and philosophy.
Language Ability:
Read and interpret documents such as safety rules, handbooks, and procedure manuals. Write routine reports and correspondence.
Reasoning Ability:
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should demonstrate a reasonable level of computer literacy. Basic proficiency is needed in word processing, e-mailing, accessing the Internet.
Expectations
acknowledge Christ as Savior and support the school's Statement of Faith and Philosophy Statement;
be a Christian role model in attitude, speech, and actions towards others. This includes being committed to God's Biblical standards for sexual conduct (Luke 6:40).
possess evidence of competence in area of instruction, or other adequate preparation, background, or experience as determined by the school administrator;
have a working knowledge of and follow LCA's Employee Handbook, Parent & Student Handbook.
sign and live by the school's Lifestyle Statement and Moral Integrity Statement as a condition for employment and continued employment in this ministry;
maintain confidentiality in the operation of the classroom and the school;
refrain from unwholesome talk, including profanity, slang (language widely used and accepted, but not appropriate for godliness) or jokes that may be offensive;
place his/her school ministry ahead of other jobs or volunteer activities; and
maintain a personal appearance that models cleanliness, modesty, and good taste consistent with school policy
Supervisory Responsibilities: Employee is responsible for the safe supervision of students both inside and outside the classroom including, but not limited to the lunchroom, hallways, playground, and carline.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties are normally performed in a school/classroom/outdoor playground environment. The noise level in the work environment is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee must have the ability to sit and stand for extended periods of time; must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Exhibit manual dexterity to enter data into a computer; specific vision abilities required by this job include Close vision, Distance vision and Depth perception. Ability to see and read a computer screen and printed material with or without vision aids While performing the duties of this job, the employee is frequently required to walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Employee must have the ability to hear and understand speech at normal classroom levels, outdoors and on the telephone; speak in audible tones so that others may understand clearly in normal classrooms, outdoors and on the telephone; physical agility to bend, stoop, climb stairs, and reach overhead.
The above is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
This does not alter the “at-will” nature of employment. All employees of LCA are employed by LCA on an “at will” basis, which means that Employees have the right to terminate their employment at any time, with or without cause and with or without notice, and LCA has the same rights. Nothing contained in this job description or in any other materials or information distributed by LCA alters that at-will relationship. An employee's status as an “at-will” employee may not be changed, except specifically in writing, signed by the Head of School.
I fully support the Core Values, Statement of Faith, Lifestyle Statement, and Moral Integrity Statement as written without mental reservations.
Cash Management Coordinator
Ambulatory care coordinator job in Dallas, TX
Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.
We create places people want to call home - starting with you.
With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.
At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact.
We're currently hiring for a Cash Management Coordinator - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here.
Let's grow together at Willow Bridge.
Responsibilities
* Respond in a timely manner to Accounting and/or Property personnel requesting research on banking transactions, account maintenance changes and other miscellaneous needs.
* Assist in the implementation of Treasury workstation.
* Processing of payments as requested by the Accounting Department.
* Organize and adhere to time sensitive deadlines.
* Verify information.
* Assist with various projects within the department.
Qualifications
* 2+ years of treasury experience
* Proficient in Microsoft applications, including Excel & Word.
* Working knowledge of Treasury Workstation implenentation is a plus.
* Possess strong skills in time management and be very detail oriented.
* Committed to high standards of customer service.
Benefits
Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
Auto-ApplyPatient Care Coordinator/Marketing Specialist
Ambulatory care coordinator job in Dallas, TX
Job Description
Our office, Dallas Endodontics, in Dallas, TX is seeking a Patient Care Coordinator/Marketing Specialist to join our busy specialty practice.
The Patient Care Coordinator/Marketing Specialist plays a dual role in supporting exceptional patient experiences while driving patient acquisition, retention, and community outreach. This position is responsible for managing front-office patient interactions, appointment coordination, treatment presentation support, and executing marketing activities that enhance visibility and growth for dental practices within the practice.
Here is what you need to know about the role, our team and why we could be the right next step in your career.
Full time position offers 30-40 hours a week with flexible hours:
Monday-Friday Early shift: 7:30am-4:00pm Late shift: 8:30am-5:00pm (or until last patient)
Your Responsibilities
Patient Care & Front Office Operations
Greet and assist patients with a high level of customer service, ensuring a positive experience from check-in to check-out.
Manage appointment scheduling, confirmations, recall follow-up, and waitlist processes.
Maintain accurate patient records, verify insurance information, and support financial discussions as needed.
Support the treatment coordinator or clinicians with patient education, treatment plan understanding, and follow-up communication.
Handle inbound calls, emails, and digital inquiries in a professional and timely manner.
Resolve patient concerns or escalate issues to leadership when appropriate
Marketing & Growth Support:
Execute local marketing initiatives such as events, giveaways, community outreach, and referral programs.
Manage the practice's online presence, including Google Business updates, online review responses, social media content support, and basic digital engagement.
Track marketing activities, ROI, and lead sources to support data-driven decision-making.
Collaborate with the central marketing team on campaigns, promotions, and brand consistency.
Assist with patient retention efforts through recall programs, follow-up communication, and loyalty initiatives.
Coordinate internal marketing such as in-office signage, patient education materials, and promotional displays
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
3-5 years of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$20-$29 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Coordinator Economic Self Sufficiency Care
Ambulatory care coordinator job in Dallas, TX
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
Job Description:
The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Our vision is that regardless of challenges faced, the people we serve maximize the ability to find the meaning and satisfaction they choose for their lives. Our Center values Integrity, Quality, Diversity, and Perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive, and trauma-informed care to individuals experiencing serious mental illness, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.
The Economic Self Sufficiency Care Coordinator is the point of contact in linking to governmental benefits and entitlement programs for individuals engaged mental health services.
The Economic Self Sufficiency Care Coordinator assists individuals in applying for and following up with Social Security Disability, Supplemental Security Income, Medicaid, SNAP, Housing programs, and other governmental assistance. The Economic Self Sufficiency Care Coordinator uses the SSI/SSDI Outreach/Access and Recovery (SOAR) model to guide the application process. The Economic Self Sufficiency Care Coordinator is also responsible for coordinating intra and interdisciplinary with the treatment team, for instance, the Case Manager, or Care Coordinator, as well as with other members involved in the client's care.
The Economic Self Sufficiency Care Coordinator coordinates an individual's initial application and monitors outcomes and follow-up needs. The purpose is to provide better access to basic needs and improve the overall quality of life. Experience interviewing customers, evaluating their needs, and providing personalized counsel on the benefit programs and options. Extensive knowledge and experience working with public benefits, health care options, and other benefit related concerns desired. Advises and counsels persons and their families regarding eligibility rules and application procedures for public benefits; provides information and suggestions by personal meetings and through phone communications; assesses needs of individuals and records actions taken and contact made to ensure progress is made with each consumer.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides linkage and monitoring of individuals with governmental assistance programs such as Social Security Disability Insurance, Supplemental Security Income, Supplemental Nutrition Assistance Program, Medicaid, and Medicare, insurance through healthcare.gov.
Provides services and documentation in accordance with Metrocare and Care Coordination Guidelines as well as Metrocare policies and procedures.
Coordinates with inpatient facilities, including emergency departments, behavioral health hospitals, state hospitals, and residential treatment facilities, in arranging benefits for referred individuals.
Coordinates with the multidisciplinary team in ensuring consumers receive timely linkage to benefits upon intake or re-initiation of services. Benefits assistance must include an effort to schedule a follow-up appointment with a Metrocare provider within 72 business hours of the individual's discharge. The liaison (or designee) will communicate with the referred individual within 24 hours of that discharge, continuing contact every day until the first benefits application appointment is completed.
Assists clients with housing search, locating housing options; verifies and documents clients eligibility for homelessness prevention or rapid re-housing assistance, or other assistance.
Assists with getting clients added to the housing priority list for Dallas and Collin County.
Be responsive to communication with assigned individuals, collaborating team members, and collaborating agencies/benefit programs. Responds to phone and email within 24 hours in a timely and comprehensive manner.
Interacts with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to an individual's ability to meet basic needs and medications.
Aids individuals keep all appointments with benefit programs to support successful applications and follow-ups.
Facilitates communication between Medical Records and Social Security Administration/Disability Determination Services.
Develops close working relationships with internal and external referral resources.
Maintains confidentiality of information concerning individuals in care and family members
Attends and participates in all scheduled team meetings.
Contributes to team knowledge and understanding benefits. Assists the business, clinical, medical, and nursing staff by reporting benefit needs, services, and any potential barriers to benefits.
Assist clients in linking with resources and a system of community support and entitlements.
Completes paperwork requirements and maintains quality, up-to-date records regarding benefits assistance.
Documents successful and unsuccessful provision of supportive services within 24 business hours.
Documentation requirements will include the Release of Information and Consents to expedite the transition of care.
Works with family members/support system to gain support in accessing benefits
Is knowledgeable about and remains in compliance with internal and external policies, procedures, regulations, and standards, including Metrocare policies and procedures, Quality Assurance Plan, and all applicable regulatory standards.
Performs other duties as assigned.
COMPETENCIES:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills
Ability to assess and organize complex information regarding an individual's goals in usuable format that is clear to the individual and participating members of the therapeutic team (natural supports, internal and external providers)
Knowledge of Social Drivers of Health and how to assist an individual in service in accessing necessary services
Clinical skill for evaluating the accuracy of clinical screening and providing appropriate clinical intervention
Knowledge of Trauma Informed Recovery Planning, Harm Reduction, Motivational Interviewing and Person Centered Approaches to Care
Interpersonal skills to communicate and encourage collaboration among therapeutic team members
QUALIFICATIONS
EDUCATION AND EXPERIENCE:
Required:
Bacherlor's Degree in social work, psychology, criminal justice or related human services field
·Minimum of 2 years experience in behavioral health care, working with individuals with severe persistent mental illness and/or substance use disorders
Strong knowledge base of Dallas County community providers and resources to include behavioral and physical health care, housing, transportation, employment/academic supports and other social service agencies
OR
Master's degree in Psychology, Social Work, or related field.
Perferred:
SOAR Certification, HMIS experience, Bilingual: Spanish-speaking
REASONING ABILITY:
Ability to carry out oral and/or written instructions
Ability to operate as a team member, yet able to make positive, individual judgments
Ability to assess needs of consumers
Ability to recognize and report side effects of psychoactive medications
Ability to assess a potential crisis situation and ensure the delivery of services at the proper level of care
Ability to work collaboratively with co -workers
Ability to work in a high stress environment, take initiative and be creative
Ability to drive a multi-passenger vehicle
Ability to successfully use an automated clinical record keeping system
COMPUTER SKILLS:
Intermediate level on MS Excel, Email and word processing programs
Ability to utilize Internet for resources.
CERTIFICATIONS, LICENSES, TRAINING, REGISTRATIONS:
TB Test, CPR, First Aid and SAMA to be provided within 30 days for hire.
TAC web-based training
Certified Community Behavioral Health Clinic Trainings completed within the first year of hire.
Benefits Information and Perks:
Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:
Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend - 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Dallas, TX
Your Job: The Care Coordinator will support MMG Primary Care Practices, Physicians, and staff (“Patient Care team”) in various quality driven projects and act as an extension of the Patient Care team to help MMG achieve quality driven goals. The Care Coordinator participates in planning, providing, and evaluating patient care at the appropriate skill level. The position has a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The Care Coordinator works under the direction of the MMG Care Coordination Clinical Manager and in coordination with the Patient Care Team to outreach to patients whose clinical measures need to be addressed. This individual will partner with MMG Primary Care physician offices to help achieve benchmarks for patient care and maintain/improve quality of care delivery across multiple payers and patient populations.
Your Job Requirements:
• Graduation from an accredited Medical Assistant program
• Medical Assistant Certification required
• Experience of at least 5 years as a Certified Medical Assistant
• High school graduate or GED equivalent.
• Current Basic Life Support certification.
• Proven ability to mentor others
• Expert in computer literacy in electronic health record.
• Knowledge of medical terminology.
• HEDIS Quality Measures experience
• Excellent communication and customer service skills required
• Proficiency in Word, Excel, and PowerPoint required.
• Ability to work independently, while collaborating with other team members
• Ability to self-motivate, prioritize, and be willing to invest in a change process to improve efficiencies
Your Job Responsibilities:
• Educate and train Patient Care team on standardized operational workflows, developed in coordination with Care Coordination Clinical Manager, to close gaps in care and ultimately optimize quality metrics as measured by various value-based care programs
• Partner with the Patient Care team to assist patients in completing health screens and address preventive care measures that are not yet completed
• Support the Patient Care team as needed by outreaching to Patients with clinical measures needing to be addressed, to either address clinical measures over the telephone or scheduling an office visit for the Patients to address the clinical measures
• Update preventive health screens and clinical measures that have been determined as completed in the EMR, as needed
• Communicate regularly with interdisciplinary team members to coordinate/update a patient's care
• Maintain accurate tracking log of patients who have been outreached and status of their preventive health screens and clinical measures
• Participate in various quality driven initiatives within MMG and collaborate together to achieve high level patient outcomes
• Submit data to external agencies as directed by Care Coordination Clinical Manager
• Explain the importance of preventive health screens and clinical measures to patients and families
• Perform as needed all duties at the expert level within the scope of a Medical Assistant's scope of practice
• Record patient care documentation in the medical record accurately and in a timely manner
• Coordinate patient care as directed by provider, and policies/procedures
• Rotate clinic to clinic within MMG locations as assigned by Care Coordination Clinical Manager
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:
Newsweek's America's Most Admired Workplaces 2026
Glassdoor's Best-Led Companies 2025
Fortune's Best Workplaces in Health Care 2025
Great Place to Work Certified 2026-2026
Glassdoor's Best Places to Work 2025
TIME's Best Companies for Future Leaders 2025
Military Friendly - Gold Employer 2025
Newsweek's America's Greatest Workplaces for Mental Well-Being 2025
Becker's Healthcare Top Places to Work in Healthcare 2025
Newsweek's Greatest Workplaces 2025
Auto-ApplyCase Mgmt Program Coordinator
Ambulatory care coordinator job in Fort Worth, TX
Department:
Case Management
Shift:
First Shift (United States of America)
Standard Weekly Hours:
40
The Case Management Program Coordinator will be charged with establishing protocols in conjunction with subject content experts for the Case Management Department. The Case Management Program Coordinator will be a facilitator, change-agent and process improvement coordinator with specific focus on process improvement and standardization needs of all disciplines/programs unique to their individual job descriptions. The Case Management Program Coordinator will partner with each respective discipline manager to develop processes for standardization of applications. This individual will exhibit professional character, attitude, and appearance.
Education and Experience
Associate degree in nursing is required, BSN from an accredited college or university is preferred.
At least three years of any combination of experiences working in/with case management, care coordination, utilization review, patient intake, discharge planning and troubleshooting fund resources, quality assurance, clinical pathways, continuous quality improvement, or state and federal health plans or commercial insurance plans in a clinical or managed care environment.
Must be computer literate, and have effective organizational, interpersonal, written, and oral communication skills.
Must be familiar with various community resources and charitable organizations.
Must be able to adapt to changing healthcare environments and work with all members of the healthcare team to achieve positive outcomes.
Must have experience using or navigating electronic medical records (e.g., EPIC, Meditech, Healthy Planet, etc.).
Bilingualism is preferred or may be required depending on the specific department assignment.
Licensure, Registration, and/or Certification
Current RN license from Texas Board of Nursing required
Must achieve a Basic Life Support (BLS) certification for Health Care Providers within 30 days of employment and must maintain this certification as per Medical Center Policy, MC 175*.
*This requirement does not apply to Health Plan
Case Manager Certification (CCM) preferred.
About Us:
Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs.
Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.
Auto-ApplyPharmacy Care Coordinator - Remote
Ambulatory care coordinator job in Plano, TX
The Care Pharmacy Technician will help our communities thrive by optimizing medication management to allow our physicians more time to focus on patient care and support care coordination for assigned patient cohorts. The Care Pharmacy Technician assists with the fulfillment of patient orders to ensure patients receive their medications on time. Under the direction and supervision of the Senior Manager of Pharmacy Services and Team Lead, the Care Pharmacy Technician assists members by providing support, identifying adherence barriers, improving adherence, and facilitating patient medication orders to support member compliance with treatment plans.
ROLE AND RESPONSIBILITIES
•Understand confidentiality with respect to patient/ client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and follow HIPAA guidelines regarding readily identifiable protected health information.
•Provides telephonic follow up with members to provide medication management to assigned patients for chronic disease support.
•Coordinate delivery of medications to the patient
•Facilitate patients to the Pharmacist for all clinical needs.
•Manage patient orders to the point of Pharmacist verification to ensure the order is complete and ready for final verification.
•Complete assigned tasks related to medication management services.
•Accessing, inputting, and retrieving information through the Pharmacy's computer network to maintain accurate records.
•Obtain refill authorizations from prescribers.
•Process and prepare third-party insurance claims.
•Maintains accurate patient/client profiles.
•Provides medication management services utilizing prescribed workflows.
•Comply with established procedures, rules, and regulations.
•Completes clear and concise documentation in Care Management programs.
•Professionally answer phones and direct customer calls to the appropriate personnel.
•Accept prescriptions to be filled and ensuring that the PIC has the data necessary to fill the orders.
•Handle customer problems/concerns in a calm manner and referring them to the pharmacist accordingly and notify the pharmacist of any issues.
•Promoting teamwork, professional services and clear communication.
•Recognizes and adheres to the scope / limitations of job requirements.
•Performs other related duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
•High school diploma or equivalent.
•Pharmacy technician license or pharmacy technician trainee license from the Texas State Board.
•Strong communication and customer service skills.
•Work a flexible schedule, including evenings and weekends.
•Ability to read and transcribe pharmaceutical information.
•Sit for long periods of time, stand for intermittent periods of time.
•Flexibility to work in an office setting and work from home.
Patient Care Coordinator
Ambulatory care coordinator job in Dallas, TX
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Dallas, TX
We are looking for a Patient Care Coordinator to join the team!
The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Arlington, TX
We're seeking a Patient Care Coordinator to join our growing team! Reliability, trustworthiness and consistency with regard to attendance is extremely important to this job. The ability to regularly and timely attend work, cooperative and politely work and deal with others, and to effectively multi-task and work in a stressful environment are also essential functions to this job
Benefits:
Health/Dental/Vision Insurance
Ancillary policies including AD&D, STD, Cardiac, Cancer, Critical Illness, Hospital Confinement
Whole and Term Life Insurance
Tuition Reimbursement
Paid Time Off
Immediate 401(k)
Unparalleled Corporate Support
Responsibilities:
Prepares and oversees daily schedule for nursing department;
Ensures proper coverage for all nursing assignments;
Completes daily absences, tardies, and NCNS (no-call, no-show) documentation;
Assists in orienting new nursing staff;
Completes daily call log documenting time, employee called, and response;
Adjusts daily staffing to reflect changes in census;
Monitors time sheets to eliminate unscheduled overtime;
Monitors Relias compliance for nursing staff;
Monitors and assists in ensuring proper KIOSK documentation;
Daily Quality Assurance rounds;
May temporarily assume duties of CNA as needed;
Assist in answering phones and directing phone calls as needed;
Communicates with DON concerning any staffing issues: short staff, overtime, repeat absenteeism, tardiness, etc.;
Other duties as assigned.
Requirements:
Ability to record information and perform technical procedures.
Good communication skills with excellent self-discipline and patience.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyMyTelemedicine Patient Care Coordinator - In Office Only (McKinney, TX
Ambulatory care coordinator job in McKinney, TX
Provide distant patient and professional consultations, telephone triage and documentation throughout applications. Speaks on the phone to patients, clients, or consumers, assisting them in determining the urgency of care needed, scheduling consultations with providers. The goal is to reduce unnecessary visits to the clinic and emergency department and provide information for self-care and symptom management.
Job Responsibilities:
Always displays a professional behavior (manner, dress, language, treating all patients equally, limiting personal information shared with the patient.)
Greets all patients equally in a professional manner, exhibiting friendliness, concern, and courtesy.
Reacts in a positive manner to customer/patient concerns (i.e. remains calm and displays empathy).
Identifies self by name when answering telephone.
Politely asks caller to hold and waits for an affirmative response before placing call on hold.
When scheduling a consultation, repeat the contact phone number, time frame of consultation, and reminder of physician call coming from 800 number.
When scheduling a consultation, documentation of all PHI will be required. (Height, weight , current & past medications, current & past medical conditions, surgery history & family history)
Documentation of patient symptoms and details.
Determines the appropriate physician for patient consultations and assigns once accepted by physician.
Follows through in a timely manner on patient requests.
Records and maintains complete and accurate records of patient and physician communications regarding follow ups &/or prescription assistance.
Works with physicians, nurses/medical assistants and patients to resolve questions concerning medications, health education and medical advice within skill level and scope of practice.
Works with physicians, nurses/medical assistants and patients to access the urgency of patient problems.
Assists the patient by scheduling the appropriate type of consultation, as needed.
Records and maintains complete and accurate documentation of all patient and physician encounters.
Assists in the development, maintenance, revision and evaluation of service protocols.
Utilizes relevant data, such as medical records and patient complaints, observations and listening skills, to identify and resolve patient care problems.
Informs Patient Care Manager or coordinator when potential problem is communicated by patient regarding physician-patient relationship or regarding patient concern with care/services rendered.
Keeps all patient information confidential, including staff and providers who are patients.
Maintains patient confidentiality, including staff and providers who are patients, in discussing pertinent information that may be needed by fellow staff members.
Maintains discretion in reporting patient information to appropriate staff.
Refers unusual circumstances appropriately to manager/supervisor for immediate review.
Make an effort to accommodate the customer/patient. Displays awareness and a helpful, can-do attitude when addressing needs of others.
Adheres to MyTelemedicine policies as stated in the Employee Handbook regarding working hours, lunch breaks, parking and all other policies.
Accepts responsibility for attending Security and HIPAA training.
Works independently without direct supervision. Able to recognize when to involve manager/supervisor and readily does so.
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Job Requirements:
Education: Medical Assistant Certification, Certified Nurse Aid
Language: English, Spanish (Required)
Previous Experience: Clinical experience is preferred
Initial Training: 2 weeks, on-going as needed/required
Judgment: Planning, initiative required-must be able to recognize and identify patient's symptoms and use appropriate professional judgment on course of action.
Skills: Good history-taking; quick, accurate assessments; accurate and complete documentation; strong computer skills; good organizational skills.
Perks:
All shifts available - 24 hours
Scrub Allowance
Benefit Packages available (Medical, Dental, Vision)
Opportunity for advancement
Job Types: Full-time, Part-time
Salary: From $15.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Uniform allowance
Vision insurance
Schedule:
10 hour shift
12 hour shift
8 hour shift
Day shift
Holidays
Monday to Friday
Overnight shift
Weekend availability
Application Question(s):
Are you available to work weekends?
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Language:
Spanish (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Work Location: In person
Patient Care Coordinator (Dental Front Desk)
Ambulatory care coordinator job in Krum, TX
Job DescriptionSalary: 22
Join Our Team as a Front Desk Coordinator at McCart Family Dental!
Are you a friendly, organized, and experienced dental professional looking to make a significant impact? McCart Family Dental in Krum, TX, is seeking a dedicated Front Desk Coordinator to be the welcoming face and voice of our practice. If you have a passion for exceptional patient care and a minimum of one year of dental office experience, we invite you to join our valued team!
About the Role:
As our Front Desk Coordinator, you are the heart of our patient experience. You'll be the first friendly face our patients see and the warm voice they hear, setting the tone for their entire visit. Your ability to manage a busy front office with a smile, while ensuring smooth operations, is key to our success.
Key Responsibilities:
Exceptional Patient Service: Greet and welcome patients with a warm smile, ensuring a positive first impression upon arrival and dismissal.
Appointment Management: Efficiently schedule, confirm, and follow up on patient appointments, including managing no-shows and cancellations.
Insurance & Billing: Accurately verify patient insurance, enter demographic information, collect co-pays, and handle cash transactions. You'll need a clear understanding of various insurance plans to ensure proper scheduling and billing.
Communication Hub: Answer multi-line telephones, respond to patient questions and concerns with professionalism, and maintain clear communication both verbally and in writing.
Office Operations: Operate standard office equipment, perform data entry for accurate patient billing, and scan patient information.
Team Collaboration: Contribute positively to a team-oriented environment and assist with other projects/tasks as assigned.
What We're Looking For:
Experience: Minimum of 1 year of experience in a dental office setting is required.
Customer Service Excellence: A proven track record of providing outstanding customer service.
Communication Skills: Excellent verbal and written communication skills.
Organizational Prowess: Strong problem-solving abilities, high energy, and exceptional multi-tasking skills in a fast-paced environment.
Technical Skills: Proficiency with dental software and standard office equipment.
Positive Attitude: A positive contribution to our valued team approach and adherence to company dress and appearance requirements.
Why Join McCart Family Dental?
We believe in supporting our team members and fostering a professional, growth-oriented environment. We offer a competitive benefits package designed to reward your hard work and dedication, including:
Competitive Base Salary
Potential Bonus Structure
Medical Insurance
Vision Insurance
In-House Employee Dental Plan
Paid Time Off + Major Holidays
Company Training & Professional Development
Career Advancement from Within
401K
If you are ready to bring your skills and passion to a thriving dental practice, we encourage you to apply! We look forward to welcoming you to the McCart Family Dental team.
Hospitality Coordinator
Ambulatory care coordinator job in Frisco, TX
About Us We are a travel services agency dedicated to creating smooth, personalized, and memorable experiences for our clients. From luxury cruises and resort stays to custom itineraries, our focus is on delivering exceptional hospitality every step of the way.
Position Overview
We are seeking a highly organized and service-oriented Hospitality Coordinator to join our team. This role is ideal for someone who enjoys helping others, has strong attention to detail, and thrives in a client-focused environment. You will coordinate travel arrangements, support clients with their bookings, and ensure seamless experiences from start to finish.
Key Responsibilities
Coordinate travel reservations including flights, accommodations, cruises, and excursions
Provide personalized service and timely communication to clients
Assist with itinerary planning, confirmations, and special requests
Ensure accurate documentation and smooth handling of travel logistics
Collaborate with team members to maintain high standards of hospitality and service
Qualifications
Strong communication and organizational skills
Passion for hospitality and client care
Ability to multitask and manage multiple requests with efficiency
Comfortable working with digital tools and booking systems
Previous experience in hospitality, travel, or customer service is a plus
What We Offer
Flexible, remote-friendly work environment
Training and professional development opportunities
Access to industry certifications and travel perks
Growth potential within a supportive team environment
MSW LMSW SW Care Coordinator
Ambulatory care coordinator job in Dallas, TX
MSW LMSW SW Care Coordinator - (899642) Description WHY UT SOUTHWESTERN?With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees.
Ranked as the number 1 hospital in Dallas-Fort Worth according to U.
S.
News & World Report, we invest in you with opportunities for career growth and development to align with your future goals.
Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more.
We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARYThe Social Worker Care Coordinator is a member of the Care Coordination Department (a hospital department) who educates the healthcare team and physicians about psychosocial issues and any identified patient/family problems as well as strategies to address the issues.
Applies specialized knowledge and advanced practice skills in assessment, treatment, planning, implementation and evaluation, case management, mediation, counseling, supportive counseling, direct practice, information and referral, supervision, consultation, education, research, advocacy, community organization and developing, implementing and administering policies, programs and activities.
This position will not apply specialized clinical knowledge and advanced clinical skills in assessment, diagnosis, and treatment of mental, emotional, and behavioral disorders, conditions and addictions, including severe mental illness and serious emotional disturbances in adults, adolescents, and children.
This position integrates national standards for case management scope of services including: Care Coordination- A process whereby screening/identification, assessment, planning, sequencing of care and communication, when effectively integrated, ensure and advance the plan of care to support successful transitions.
Compliance- Knowledge related to federal, state, local hospital and accreditation requirements that impact scope of services to include, Centers of Medicare and Medicaid Services (CMS) Condition of Participation.
Transition Management- Planning that begins at the time of the initial patient encounter (preadmission, admission, emergency department, etc.
) and is reevaluated and adjusted throughout the patient's hospital stay.
Care Coordinators (both SW and RN) will arrange/ensure all elements of the transition plan are implemented and communicated to key stakeholders including, but not limited to, the health care team, patient/family/ caregiver, and post-acute providers.
Care Coordinators will convey all necessary information for continuity of care and patient safety, verify receipt and provide a venue for additional questions and/or information requests/needs BENEFITSUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees.
Our benefits are designed to support your overall wellbeing, and include:PPO medical plan, available day one at no cost for full-time employee-only coverage100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave BenefitWellness programs Tuition ReimbursementPublic Service Loan Forgiveness (PSLF) Qualified EmployerLearn more about these and other UTSW employee benefits!Work Schedule: Monday-Friday 8am-4:30pmEXPERIENCE AND EDUCATIONRequiredLicenses and Certifications(LMSW) LIC MASTER SOCIAL WORKER licensed in the state of Texas.
PreferredExperience2 years hospital experience JOB DUTIESScreens and evaluates high risk patients for discharge planning needs.
Consults with attending physicians and members of the healthcare team regarding any identified psychosocial issues and/or care transition barriers.
Recognizes that the transiton process is collaborative with the multidisciplinary team to include the patient/family and assists with executing the plans and interventions to facilitate the hospital stay and manage length of stay and reassesses as care needs change.
Facilitates patient care conferences as indicated, to include complex cases to proactively assist with establishing a safe and effective discharge plan.
Implements the transition of care plan to the next level through appropriate service referrls and assures that the patient is given choice in regards to agencies and services.
Assists with adoptions, abuse and neglect cases, including assessment and investigation, intervention and referral as appropriate to local, state, and/or federal agencies, as indicated.
Educates and provides information and resources to patients and families regarding the availability of community resources.
Interprets patient and family needs and provides information concerning availability and limitation of resources.
Maintains open communications with community agencies to appropriately assist in referring and meeting patient needs.
Maintains knowledge of payor benefits, hospital and community resources, and regulatory standards to ensure informed decision making, continuity of care, and desired outcomes (i.
e.
medical, medical cost, quality of life, and patient satisfaction).
Maintains chronological notes, clinical charts, statistical data, or case histories for each patient with respect to social problems, adjustments for patient and family involvement, and actions taken or planned.
Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
Performs other duties as assigned.
SECURITY AND EEO STATEMENTSecurityThis position is security-sensitive and subject to Texas Education Code 51.
215, which authorizes UT Southwestern to obtain criminal history record information.
EEOUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community.
As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
Primary Location: Texas-Dallas-5323 Harry Hines BlvdWork Locations: 5323 Harry Hines Blvd 5323 Harry Hines Blvd Dallas 75390Job: Professional & ExecutiveOrganization: 844519 - Care CoordinationSchedule: Full-time Shift: Day JobEmployee Status: RegularJob Type: StandardJob Posting: Nov 26, 2025, 12:06:27 AM
Auto-ApplyPatient Care Coordinator - Princeton
Ambulatory care coordinator job in Princeton, TX
Peak Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Princeton, TX. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Lead Patient Care Coordinator
Ambulatory care coordinator job in North Richland Hills, TX
Lead Patient Care Coordinator
Salaried - Full Time
Reports to: Director of Revenue Cycle Management
About R3 Wound Care & Hyperbarics
R3 Wound Care & Hyperbarics (R3) is an innovative and patient-focused provider of advanced wound care and hyperbaric treatment across the Dallas-Fort Worth (DFW) metroplex, Houston, and San Antonio. As we continue to grow, we are enhancing our clinical delivery platform to improve access, outcomes, and patient experience. Our culture is rooted in collaboration, high standards, and a shared mission of healing. Every team member plays a critical role in ensuring our patients receive exceptional care and support.
Position Summary
The Lead Patient Care Coordinator (Lead PCC) serves as the senior representative of the Patient Care Coordinator team at the clinic level. This individual supports the daily administrative and patient-facing operations while also mentoring and guiding fellow PCCs. The Lead PCC ensures exceptional service delivery, oversees patient scheduling and referral management workflows, and assists leadership in maintaining efficient front-office operations.
This role requires a balance of operational precision, patient service excellence, and team coordination. The Lead PCC will be expected to lead by example, assist with onboarding and training new PCCs, and act as a liaison between clinical and administrative teams. Strong communication, organizational skills, and a passion for leadership are essential.
Key Responsibilities
Leadership & Coordination
Serves as the lead for all Patient Care Coordinators in the company.
Mentor, train, and provide real-time support to PCCs to ensure consistency and quality.
Act as first-line escalation point for scheduling or patient concerns.
Ensure adherence to company protocols and standards across front-office functions.
Onboarding, training, and upskilling of all PCCs.
Referral & Insurance Management
Has oversight for referrals from various channels, ensuring timeliness and accuracy.
Assists in the verification of insurance benefits, obtain prior authorizations, and secure PCP referrals as needed.
Helps to clearly communicate financial responsibilities and referral details to patients as needed.
Administrative Operations
Ensures accurate patient registration and updates in the EHR.
Verifies documentation in both the EHR and CRM systems.
Track referral metrics and assist in preparing reports or dashboards.
Collaboration & Continuous Improvement
Identify inefficiencies in processes and suggest workflow improvements.
Collaborate cross-functionally with clinical and operational teams to streamline care delivery.
Champion R3 values and culture in daily operations and team interactions.
Performance Annual Review (SME)
Home Care Service Coordinator
Ambulatory care coordinator job in Fort Worth, TX
To apply via text, text 9736 to ************.
Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
Medical, Dental and Vision Benefits
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Coordinates and drives the field recruiting and hiring process.
Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
On-board and train new branch Administrative employees.
Schedules employees as directed by client's care plan established upon intake.
Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
Must have high school diploma or equivalent.
6 months of Industry experience required.
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
Home Care Service Coordinator
Ambulatory care coordinator job in Fort Worth, TX
To apply via text, text 9736 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
* Medical, Dental and Vision Benefits
* PTO Plan
* Retirement Planning
* Life Insurance
* Employee discounts
Essential Duties:
* Coordinates and drives the field recruiting and hiring process.
* Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
* On-board and train new branch Administrative employees.
* Schedules employees as directed by client's care plan established upon intake.
* Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
* Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
* Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
* Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
* Must have high school diploma or equivalent.
* 6 months of Industry experience required.
* Interpersonal, organizational and communication skills.
* Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
* Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities.
Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
Home Care Service Coordinator
Ambulatory care coordinator job in Fort Worth, TX
Job Description
To apply via text, text 9736 to ************.
Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Monday through Friday 8 am to 5 pm
At Addus we offer our team the best:
Medical, Dental and Vision Benefits
PTO Plan
Retirement Planning
Life Insurance
Employee discounts
Essential Duties:
Coordinates and drives the field recruiting and hiring process.
Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
On-board and train new branch Administrative employees.
Schedules employees as directed by client's care plan established upon intake.
Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
Must have high school diploma or equivalent.
6 months of Industry experience required.
Interpersonal, organizational and communication skills.
Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
#ACADCOR
#IndeedADCOR
#CBACADCOR
#DJADCOR
Patient Care Coordinator/ Engager
Ambulatory care coordinator job in Westworth Village, TX
Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club:
Sam's Club in Westworth Village, TX
Hours:
Full time/ Tuesday-Saturday 9am-6pm
Pay:
$18+/hr
What you will be doing:
•
Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
© 2024 Lucid Hearing Holding Company, LLC
•
All Rights Reserved