RN Home Care Coordinator
Ambulatory care coordinator job in Lowell, MA
Great Life work Balance position with excellent benefits! Participates as a member of the PACE Interdisciplinary Team in the planning, implementation and evaluation of care plans that meet the objectives, standards and policies of the PACE model of care. Assesses the participants' needs for home care services and schedules, monitors and evaluates home care services.
This is a full-time position, Monday- Friday 8-4 position; no nights, weekends or holidays!
Location: Lowell, MA
Responsibilities:
Reviews the OT homecare assessment and determine if need for home visit.
Conducts and schedules monthly Homecare rounds to review homecare services and participates in meeting with contracted vendors as indicated.
Meets weekly with the OT to review need for homecare services and assists the primary nursing team with authorization of services.
Provides home visits on an as needed basis to triage changes in medical, cognitive or functional status and updates the teams on an as needed basis.
Offers solutions to revise or modify care plans to better meet the needs of the participants and participates in the care planning process.
Completes appropriate authorization forms for home care services on a 6 month schedule.
Effectively communicates with participants and families regarding home care services and addresses any and all issues/concerns within 3 working days, or immediately if necessary. Keeps the IDT informed of any and all issues/concerns.
Participates in family meetings or case conferences, as necessary.
Records and maintains accurate and timely documentation in the participants' charts.
Follows all LTC participants by performing annual/semi- annual nursing assessments.
Provides rotating coverage for after hours on-call system and supports site coverage as needed.
Ensures that all interactions with participants, families and vendors are conducted in a manner that adheres to the highest standards of care and the highest degree of professionalism.
Ability to pass a fit test. Position requires mask where seal is critical. Incumbent is required to not have facial hair that interferes with a tight seal of the respirator.
Frequent local travel.
Performs other duties as assigned.
Qualifications:
Successful Completion of an Accredited R. N. Program.
Bachelor of Science Degree in Nursing, preferred.
Current Licensure as a Registered Nurse in the Commonwealth of Massachusetts.
Current CPR certification.
A minimum of 2 years of experience working with a geriatric population.
A minimum of 2 years of working in a community health setting.
Covid vaccine preferred.
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan
Supplemental benefits
EEO Statement
Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.
Element Care is committed to valuing diversity and contributing to an inclusive working environment.
To learn more about Element Care, please click this link: Element Care 30th Anniversary Video
Compensation details: 93000-99000 Yearly Salary
PIac30771ff718-37***********0
Plastic Surgery Practice Sales - Patient Care Coordinator
Ambulatory care coordinator job in Worcester, MA
Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.
This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more.
The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!
Responsibilities:
1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must.
2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer.
3. Additional Responsibilities:
Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required.
Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.
Job Requirements:
Bachelor's degree.
2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work.
Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
Outstanding verbal and written communication and presentation skills.
Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly.
Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must.
Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
Ability to excel individually as well as a productive member of a team.
Compensation and Benefits:
Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes.
Paid time off
Medical benefits per company policy
401k plan per company policy
Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
Reasonable hours
Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.
Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.
Care Coordinator
Ambulatory care coordinator job in Randolph, MA
Starting rate $19.23- $21.63
The Community Support Program (CSP) Care Coordinator will provide coordinated behavioral health care management services as a member of the Advocates Community Counseling (ACC) and Integrated Care Management (ICM) teams to children, adults and families in need of services.
Minimum Education Required Bachelor's Degree Shift First Shift Additional Shift Details Mon- Fri 9-5 Responsibilities
Conduct screenings and assessments with members to evaluate needs and determine eligibility for appropriate services. Utilize standardized assessment tools and document relevant information to support service planning.
Offer focused, short-term services to help members achieve their goals within 3-6 months.
Meet individuals receiving support in community-based settings.
Work collaboratively and effectively with individuals receiving services, medical teams, and behavioral health providers to provide integrated care management services.
Coordinate all aspects of service delivery with team members as outlined in integrated treatment plans.
Collaborate with existing providers and other collaterals and coordinate services in accordance with the individual's integrated treatment plan.
Participate in integrated team meetings to ensure effective communication among team involved in individual's care.
Follow the individual across the continuum of care for the purposes of care coordination.
Partner with the individual, their care team providers, and supports to ensure that the integrated treatment plan and crisis plan are implemented as developed and adjust as needed.
Monitor individual's progress and assist clinical team in evaluating the need for continued clinical services.
Identify community resources and develop natural supports.
Meet with members in the community, as needed, to conduct assessments, provide support, and coordinate services in accessible settings.
Ensure that individuals receiving services are treated with dignity and respect in accordance with Advocates Human Rights Policy. Adhere to all Advocates Way principles.
Attend and actively participate in supervision, teaming, and clinical rounds with medical team.
Perform all duties in accordance with the agency's policies and procedures. Follow agency Performance Standards.
Complete all required documentation in a timely manner.
Qualifications
BSW degree or BA in related field from an accredited college/university.
Two years of experience working within an outpatient, crisis, and medical settings.
Ability to use an Electronic Health Record to document medically necessary clinical services.
Must be able to perform each essential duty satisfactorily.
Ability to communicate effectively verbally and in writing.
Bilingual/trilingual (Spanish/Portuguese) preferred; candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
Commitment to Advocates' values and mission.
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Brockton, MA
MCCN Care Coordinator
40hrs per week (Hybrid - Remote flexibility when not working in the field)
General Statement of Duties: The MCCN Care Coordinator will provide LTSS care coordination activities to youth and adult Enrollees of MCCN to facilitate the appropriate delivery of health care services and improve health outcomes. Such activities may include organizing care and facilitating communication across medical, behavioral health, LTSS, social, and pharmacy providers, agencies, and supports.
This position requires regular travel within the Southeast Region. Efforts will be made to contain travel within 1 hour of the Brockton office or the applicant's home, but occasional travel outside 1 hour radius may occur.
Responsibilities:
Work collaboratively and effectively with care management, including Assigned or Engaged Enrollee, medical team and other providers to provide LTSS care management services.
Work collaboratively with the care team to complete and utilize the Comprehensive Assessment results, and work with Assigned or Engaged Enrollee to develop or update the LTSS Person Centered Treatment Plan within 122 days of assignment.
Ensure that the LTSS Person Centered Treatment Plan meets the requirements of EOHHS and notify the care team if changes have occurred to Assigned or Engaged Enrollee's functional status, including Activities of Daily Living (ADL) and Instrumental Activities of Daily Living (IADL) needs, since the completion of the Comprehensive Assessment.
Ensure the Assigned or Engaged Enrollee receives necessary assistance and accommodations to prepare for, fully participate in, and to the extent preferred, direct the care planning process.
Ensure that the Assigned or Engaged Enrollee receives assistance in understanding LTSS terms and LTSS concepts, including but not limited to information on their functional status; how family members, social supports and other individuals of their choosing can be involved in the care planning process; self-directed care options and assistance available to self-direct care; and LTSS services or programs that are available to meet their needs and for which they are potentially eligible.
Inform the Assigned or Engaged Enrollee about his or her options for specific LTSS services and programs and providers that may meet their needs.
Assess the Assigned or Engaged Enrollee for social services and identify community and social services and resources that may support the health and wellbeing of the Assigned or Engaged Enrollee.
Conduct assessment for Flexible Services for all Assigned or Engaged Enrollees who are enrolled in an ACO. If Flexible Services are identified, make recommendation to ACO for approval.
Coordinate all aspects of service delivery and promote integration with health care providers, BH providers, LTSS providers and community/social service provides that the Assigned or Engaged Enrollee may be receiving, as outlined in the LTSS Person Centered Treatment Plan.
Participate in Enrollee's care team meetings to ensure effective communication among all disciplines involved in individual's care.
Provide health and wellness coaching as directed by the Engaged Enrollee's care team and as indicated in the Enrollee's LTSS Person Centered Treatment Plan.
Maintain regular contact with Assigned or Engaged Enrollee to monitor and coordinate LTSS Person Centered Treatment Plan including quarterly face-to-face meetings.
Care Coordination activities include visiting locations in which the Enrollee is known to reside or visit; Conducting face-to-face home visits with the Enrollee on an initial and quarterly basis; complete in person follow up after discharge visit within 7 days following an Enrollee's inpatient discharge, discharge from twenty-four (24) hour diversionary setting, or transition to a community setting.
Support transitions of care by completing a follow up within seven (7) calendar days following an Enrollee's emergency department (ED) discharge. Coordinates clinical services and other supports for the Enrollee, as needed
Contacting the Enrollee's providers and collaterals to ensure accurate contact information when Assigned or Engaged Enrollees become unreachable.
Qualifications:
BA in social work, human services, nursing, psychology, sociology, or related field from an accredited college/university OR an Associate's degree and at least one year professional experience in the field OR at least three years of relevant professional experience.
Experience working with individuals with complex LTSS needs and credentialed as a community health worker, health outreach worker, peer specialist, or recovery coach desired. Care Coordination and Behavioral Health experience preferred.
Experience in navigating individual and family service systems and demonstrated the capacity to work collaboratively and effectively with families and community-based colleagues.
Ability to use Electronic Health Records (EHR) Systems to document and coordinate services.
Must be able to perform each essential duty satisfactorily.
Strong interpersonal skills in terms of developing a working relationship with a variety of individuals in a variety of context. Ability to communicate effectively verbally and in writing.
Strong organization skills with Attention to detail, multi-tasking skills, Prioritization skills, Analytical skills, Problem-solving skills, and Team skills.
Strongly prefer that a candidate will have a demonstrated understanding of and competence of Health Equity and in serving culturally diverse populations.
Commitment to MCCN values and mission.
Ability to travel on a regular basis; Must have valid driver's license and access to an automobile.
Ability to read and speak English. Fluency in other languages, including Spanish, Cape Verdean Creole, Haitian Creole preferred.
Strongly preferred experience in Microsoft Products and software i.e., Teams, Excel, Word, Outlook, etc.
Strong computer knowledge, including proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
Knowledge regarding psychiatric rehab and understanding of recovery model.
Strongly prefer that a candidate will have a demonstrated understanding of and competence of Health Equity and in serving culturally diverse populations.
Must be able to perform each essential duty satisfactorily.
Must hold a valid drivers' license. Must have access to an operational and insured vehicle and be willing to use it to transport members.
Must have ability to read English and communicate effectively in the primary language of the program to which he/she is assigned.
EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
We at BAMSI appreciate your interest and consideration of roles in our organization. BAMSI is an equal opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identify, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status and regardless of whether the qualified applicants are individuals with disabilities. EEO is the Law ***************************************** Reasonable Accommodations for Applying/Recruitment Reasonable accommodations are adjustments made to remove workplace obstacles for qualified individuals with disabilities to apply for and perform their jobs. Applicants who qualify under the Americans with Disabilities Act, as amended, may be eligible for a reasonable accommodation in BAMSI's application and selection process. A request for an accommodation will not affect opportunities for employment within BAMSI. Arrangements can be made if you have a disability that requires an accommodation for completing an application form, interviewing or any part of the employment process. Requesting accommodations, in writing or verbally, can be initiated by a BAMSI employee, qualified applicant, or by someone acting on that person's behalf. Either call ************ or, send letter to Talent Acquisition, 15 Christy's Dr Brockton, MA 02301. Note: please do not use these contacts to follow-up on job inquiries.
Auto-ApplyHiring Coordinator for Home Care Office
Ambulatory care coordinator job in Plymouth, MA
Excellent Opportunity to join a fast paced and growing family owned home care agency!
Guardian Angel Senior Services is a family owned home care company that has been serving the residents of MA and NH for 21 years. Our mission is to to provide home care service with love; to enhance the quality of your living through our attentive yet subtle style of care; to maintain your dignity and your independence while serving your needs with honor and integrity.
We are looking for a Hiring Coordinator to join our team in our Plymouth location to help us hire compassionate caregivers!
Schedule: M-F 8:30am-5pm
Employment Type: Full Time, Exempt
The primary function of the Hiring Coordinator is to create and manage employment ads, screen & interview candidates, complete background checks and orient new staff. Applicants should be high energy with a desire to succeed and contribute to the growth of the company.
Responsibilities include, but are not limited to:
*Reach weekly hiring goals
*Applicant Outreach
* Ad management and sourcing through other mediums such as job fairs
*Interviewing and orienting
*Onboarding including Data Entry of newly hired caregivers
*Communicate effectively with the Scheduling team to determine needs and priorities
What we offer:
employee discount program
401(k) with employer match
accrued sick time and PTO
bonus programs
health insurance
opportunities for growth!!
APPLY TODAY TO LEARN MORE!
Candidates for this position should be tech savvy with social media, employment sites, outgoing, personable and possess good verbal and written communication skills. Previous recruitment experience preferred or related work history. Home Care background is a plus. Compensation is $22-$25/hourly with 40 hours Monday-Friday.
*** Position requires heavy phone and computer follow up and use***
Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.
Auto-ApplyCare Coordinator - Boston, MA
Ambulatory care coordinator job in Boston, MA
Schedule: Full-time | 4 days/week + 2 Saturdays/month At Tend, our Care Coordinators are at the heart of everything we do. You're the first smile our members see when they walk through the door, and the steady hand that guides them through every step of their visit - from check-in to treatment to payment and follow-up.
This is a dynamic, people-first role that blends hospitality, clinical coordination, and financial guidance. You'll partner with our dental team to deliver personalized, seamless experiences and help our patients feel confident in their care. Whether you're presenting a treatment plan or answering a coverage question, you're there to make it all feel clear, approachable, and easy.
If you're passionate about service, love building trust, and thrive in fast-paced environments where every detail matters - this role is for you.
What You'll Do:
* Be the warm and welcoming face of the studio from the moment a patient arrives
* Own the full check-in and check-out process with professionalism and kindness
* Partner with the Studio Manager to support daily operations - from opening/closing duties to schedule coordination
* Present treatment plans with clarity and confidence, ensuring patients understand their options and feel empowered to move forward
* Guide financial conversations - from insurance breakdowns to patient responsibility and payment solutions
* Use sound judgment and Tend tools to resolve patient concerns in real time
* Collaborate with dentists, hygienists, and clinical support teams to deliver a cohesive experience
* Participate in daily huddles to align on same-day treatments, scheduling needs, and member satisfaction goals
* Keep patient information organized and updated, helping the team stay one step ahead
* Coordinate referrals and follow-ups with other Tend studios or specialists
* Maintain a tidy, safe, and compliant studio environment
* Support studio goals by preparing for upcoming schedules and case completions
* Respond to inquiries with accuracy and warmth - no matter how big or small the question
* Contribute to a team culture that's positive, respectful, and always patient-first
What You Have:
* 1-2 years of experience in healthcare (dental experience strongly preferred)
* Comfortable discussing procedures, timelines, and insurance coverage with patients
* Confident in presenting treatment plans and securing case acceptance
* Experience with Dentrix or similar dental software is a plus
* Knowledge of insurance claims, benefits coordination, and billing practices
* Highly organized, detail-oriented, and polished in presentation
* A calm, clear communicator - both written and verbal
* Team-oriented, adaptable, and thrives in a fast-paced environment
* Self-starter with a strong sense of ownership and follow-through
* Passion for delivering thoughtful, human-centered service
What We Offer:
* Compensation: Competitive pay and opportunity to grow
* Health Benefits: Medical, dental, vision, and telemedicine options - with Tend covering a significant portion of premiums
* Wellness Perks: Free dental care for you and discounted care for family; cosmetic and orthodontic discounts included
* Financial Benefits: 401(k) with company match, HSA/FSA options
* Paid Time Off: Generous PTO that grows with your tenure + paid holidays
* Extra Coverage: Company-paid life and disability insurance, with voluntary add-ons like accident and critical illness protection
* Resources: Access to our Employee Assistance Program and additional discounts
Join us in creating a modern dental experience where people look forward to going to the dentist - and where you'll feel proud of the work you do every day.
Auto-ApplyJoin Our Nashua Home Care Team! - Flexible Part Time Hours
Ambulatory care coordinator job in Nashua, NH
Make a Difference Every Day - Join Our Nashua Home Care Team!
Here's your chance to truly make a difference in the lives of individuals and families during their most vulnerable times - whether they're facing illness, recovering from injury, or simply feeling alone.
At Waypoint, our mission is to empower people, strengthen families, and build community - and you can be a part of that mission. As a Homemaker, you'll bring comfort, companionship, and care to those who need it most. Choose to be a friend, a helper, a mentor, or simply a bright spot in someone's day.
When you join our team, you'll not only build meaningful relationships but also experience the deep reward of enhancing another person's quality of life - and your own.
💜 Why You'll Love Working With Waypoint
Friendly, supportive team environment
Paid training and orientation - no experience needed
Flexible scheduling (10-29 hours per week) that fits your life
Monday-Friday, daytime shifts (typically 8 a.m.-4 p.m.)
Opportunities to work close to home
Perfect for a second job or anyone seeking meaningful, flexible work
✨ Qualifications
Passion for Waypoint's mission and helping others
Compassion, kindness, patience, and reliability
Ability to lift up to 25 lbs.
Must pass a background and motor vehicle check and have valid auto insurance
Prior home care experience is a plus but not required
🌈 Benefits & Perks
Be part of an amazing, mission-driven team
Warm, inclusive, and supportive company culture
On-the-job training and continued support
Generous mileage reimbursement
Pro-rated personal time (4 days annually)
Meaningful, rewarding work where you truly make a difference
🙌 Apply Today!
If you are caring, compassionate, and ready to help others live their best lives, we'd love to meet you! Apply online at ****************** - you'll love what you do here.
Auto-ApplyMassCare Care Coordinator
Ambulatory care coordinator job in Worcester, MA
The MassCARE Care Coordinator works under the direct supervision of the MassCARE Clinical Coordinator and plays a key role in supporting patients living with HIV and their affected family members. This position ensures patient access to comprehensive HIV education, individualized support, and group-level peer programming. Key responsibilities include:
* Provide compassionate support, guidance, and advocacy to individuals living with HIV and their families to promote engagement in care and improved health outcomes.
* Assist the HIV MassCARE team with planning, scheduling, and coordinating daily patient care, group meetings, workshops, and special events.
* Collaborate closely with Social Services and integrate care coordination activities with case management services to ensure seamless, patient-centered support across departments.
* Participate actively in all statewide PAC meetings, Massachusetts DPH-sponsored meetings, and required trainings offered by the Family Health Center, including ongoing supervision.
Educational Requirements:
Bachelor's Degree is required.
Experience Required:
Experience as a community health worker preferred. Strong knowledge of local Social Services organizations. Strong communication and advocacy skills required. Basic knowledge of Microsoft applications: Word, Excel and Teams or ability to learn these applications. Ability to be trained in EMR application EPIC. Experience organizing, and leading small groups and individuals is beneficial. Knowledge or interest in HIV education, outreach, and prevention is a key requirement for this position.
Professional Licensure/Special Skills and Certification Required:
Bilingual in English and another language based on the current populations served at FHCW and to support the needs of the program. Position requires local travel.
Interpersonal Relationships/Organizational Expectations:
* Commitment to providing health care to families in a medically underserved community.
* Willingness to be flexible in the development of new methods of health service delivery.
* Ability to deal with sensitive information in a highly confidential manner.
* Effective communication skills, both oral and written, with patients, families, visitors, co-workers, health care professionals, funders, and other regulatory agencies.
* Functional knowledge of Microsoft applications: Word, Excel, and Teams. Ability to navigate use of EPIC and willingness to train on this application.
* Bilingual in English and another language appropriate to the health center's patient population required.
* Ability to function independently with minimal supervision, and to plan, coordinate, and carry out those tasks necessary to meet the job responsibilities.
* Awareness of resources available within the health center to accommodate the needs of patients.
* Commitment to providing cost conscious, fiscally responsible, timely, efficient, effective, safe, patient-centered, culturally competent, equitable, and participatory health care.
* Processes personal health information in accordance with FHCW HIPPA policies and procedures.
Reports directly to RN Clinical Care Manager
Monday- Friday; 8:30am -5:00pm
Home Care Coordinator
Ambulatory care coordinator job in Needham, MA
Care Coordinator
Needham, MA | Full-Time
Griswold Home Care - Needham Office
Be the Heart of Compassionate Care in Your Community
At Griswold Home Care in Needham, MA, we're searching for a Care Coordinator who will be the first warm and welcoming voice families, caregivers, and partners hear when they reach out. You'll play a crucial role in connecting people to trusted home care services that empower seniors and individuals with disabilities to live independently and safely.
If you're a detail-oriented, empathetic communicator who thrives on helping others, this is your opportunity to make a meaningful difference every day.
What You'll Do
Serve as the primary point of contact for incoming calls, emails, and texts-responding promptly and professionally to families, caregivers, job seekers, and referral partners.
Assist families in coordinating personalized home care plans tailored to seniors and individuals with disabilities.
Match caregivers to clients based on needs and compatibility, fostering successful, lasting relationships.
Schedule caregiver shifts and quickly fill urgent or last-minute openings to ensure continuous care.
Conduct caregiver interviews, background checks, and onboarding, maintaining thorough and compliant records.
Collaborate with your team through a shared on-call rotation to provide reliable, ongoing care coverage.
Who You Are
A warm, friendly, and calm communicator who excels in phone, email, and text interactions.
Highly organized with strong attention to detail and the ability to multitask effectively in a fast-paced environment.
A team player who values collaboration and a supportive workplace culture.
Possess a high school diploma or GED (college or healthcare experience is a plus).
Comfortable using Microsoft Office (Word, Excel, Outlook).
Experience in caregiving, staffing, or customer service is advantageous but not required.
What We Offer
Competitive salary with opportunities for growth and advancement.
Health insurance options to keep you and your family covered.
401(k) plan with potential employer match to help secure your future.
Paid Time Off and Paid Medical Family Leave for work-life balance.
A supportive, team-oriented environment where your contributions truly matter.
The chance to make a meaningful impact by connecting people to life-changing care.
About Griswold Home Care - Needham
We empower seniors and individuals with disabilities to live independently in their own homes. Our Needham office supports clients, families, and caregivers with compassionate, professional, and reliable service-making a positive difference in the community every day.
Ready to be the first connection and ongoing support for trusted care?
Apply today and join our team!
Auto-ApplyRN Home Care Coordinator Work-Life Balance & Great Benefits
Ambulatory care coordinator job in Lowell, MA
Job Description
Registered Nurse Home Care Coordinator | Work-Life Balance & Great Benefits |
Looking for a meaningful nursing role with
excellent work-life balance
? This Registered Nurse opportunity offers a supportive, team-focused environment and the chance to make a real impact in the lives of older adults.
Highlights:
Monday-Friday, 8 AM-4 PM
no nights, weekends, or holidays!
Coordinate and oversee in-home care services
Collaborate with interdisciplinary team members to ensure quality care
Conduct assessments and maintain accurate documentation
Requirements:
MA RN license (BSN preferred)
2+ years experience with geriatrics or community health
Strong care coordination and communication skills
Benefits include: health, dental, vision, PTO, retirement plan, and more.
Know a great nurse looking for balance and purpose? Referrals welcome!
Care Coordinator - Seaport
Ambulatory care coordinator job in Boston, MA
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we're there for pets when they need us most. Our clinics are designed with pets and people in mind: warm, friendly, and highly sniffable. We balance this design with a strong focus on technology, all built in-house, which means we can easily innovate our systems to improve the veterinary team, pet, and client experience.
Bond Vet is building the next generation of veterinary clinics from the ground up - and we're looking for a compassionate Care Coordinator to join our team.
The Opportunity:
Our Care Coordinators provide an amazing experience to both clients and pets when they visit our clinics for care. You're the first and last touchpoint for our patients, so you'll use hospitality and tact to ensure our clients are welcomed, comfortable, and supported throughout their time at our locations. This is a full time (40 hrs/week) position with a rotating schedule of four 10hr shifts per week. What You'll Do:
Greet pet parents and their four-legged friends and ensure a smooth check in and check out experience
Manage the schedule of daily appointments and walk-ins
Take and make calls and communicate via email to other Vet Practices and clients as necessary
Keep our common areas clean and well stocked
Provide a high level of hospitality for our pet parents, answer questions and provide information and education as needed
Perform other duties as assigned by your team leaders
You Have:
At least 1 year of experience in customer service, hospitality, or client facing receptionist positions
Experience in the veterinary industry preferred
Excellent written and verbal communication skills
High attention to detail and ability to multitask with accuracy and efficiency
A high comfort level typing and utilizing multiple computer systems
Prior experience in veterinary practices or animal care is a plus
We Offer:
Competitive Pay | $17-$22/hr | Based on Experience
Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
Team-Based Profit Sharing
Strong Team Culture
Discount on In-Clinic Services for Pets
Flexible Scheduling Models with scheduled released at least a month in advance
Paid Parental Leave
Commuter Benefits
401(k) contribution with partial employer match
Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs
A place to grow: culture that is centered in learning and development, career pathing, mentorships, empowerment and trust
At Bond Vet, we're proud to be vet founded and vet led. We are on a mission to enhance the human-animal bond through innovative urgent and primary care combined with seasoned expertise, friendliness, and compassion. Our clinics combine modern design, seamless technology, and a collaborative culture. We believe veterinary professionals deserve a career they love, not just a job. Our unique offerings include work-life flexibility, competitive pay and the chance to shape your own path. With industry-leading NPS scores, our approach resonates. Join us for a rewarding career where we work happy, feel empowered and are obsessed with pets. bondvet.com
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Employment with Bond Vet is contingent upon the Company's completion of a satisfactory investigation of your background.
Auto-ApplyCare Coordinator
Ambulatory care coordinator job in Leominster, MA
Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. We're proud to be a mission-driven, values-based organization-and a Certified Great Place to Work. BHN is currently seeking a Care Coordinator I to join our Community Service Agency (CSA) team to support youth and families using the Wraparound care model.
What We Offer:
* Supportive supervision and mentoring from senior team members
* Extensive training in the Wraparound model and CANS certification
* A collaborative and mission-driven work environment
* Career advancement and professional development opportunities
* Generous PTO and paid holidays
* Health, dental, and vision insurance
* 403(b) retirement plan with employer match
* Mileage reimbursement
* Flexible scheduling to promote work/life balance
What You Will Do:
As a Care Coordinator I, you will work directly with youth and families to develop and implement care plans that support their goals. Using the Wraparound model, you will engage families and teams to coordinate services that meet the needs of children with serious emotional and behavioral challenges.
* Partner with youth and families to assess strengths, needs, and priorities
* Facilitate Care Planning Team (CPT) meetings to develop individualized care plans
* Complete required assessments such as CANS and CRAFFT (for youth 12+)
* Coordinate services and referrals across schools, providers, and community agencies
* Conduct home and community-based visits to support family engagement
* Monitor progress toward goals and update care plans regularly
* Ensure documentation, authorizations, and safety plans meet program standards
* Participate in supervision, team meetings, and professional development
* Collaborate with internal and external stakeholders to ensure continuity of care
Who You Are:
* You have a Bachelor's degree in a human services-related field and at least one (1) year of experience working with youth with Serious Emotional Disturbance (SED), or a high school diploma/GED and five (5) years of relevant experience
* You are passionate about supporting youth and families and value their voice in decision-making
* You are CANS certified or willing to complete certification upon hire
* You are knowledgeable about local resources and child-serving systems
* You are highly organized with strong communication and teamwork skills
* You are comfortable using electronic health records and Microsoft Office tools
* You have a valid driver's license and reliable transportation
* You are committed to equity, inclusion, and cultural responsiveness in your work
About BHN:
Behavioral Health Network has been serving the Western Massachusetts community since 1938. Our mission-driven work supports children, adults, and families through innovative and compassionate behavioral health and human services. From outpatient therapy and crisis response to Wraparound support and peer services, BHN is a leader in delivering trauma-informed, culturally responsive care.
Apply Today
If you're ready to make a difference in the lives of youth and families in your community, apply today at **************** or click "Apply for Job" to join our team.
Receptionist/Care Coordinator Home Healthcare
Ambulatory care coordinator job in Worcester, MA
Omama Home Healthcare provides Personal Care, Transportation Services, Skilled Nursing Services that improves clients' activities on daily living. We are currently searching for a receptionist to join our team.
Skills: Home Health Agency seeks organized, efficient and compassionate individual with knowledge of Home Health Care.
An ideal candidate will have optimistic and outgoing personality, excellent organization and multitasking skills, as well as excellent communication and interpersonal skills. Must be confident, organized, and enthusiastic.
Must have the ability to establish rapport with medical professionals and our clients.
Must be able to work well in an independent environment.
Must have excellent communication skills.
Must be comfortable with computers and have ability to learn and operate scheduling and training software systems.
Must be a great problem-solver, be able to work under time-pressure and multi-task while remaining composed.
Must enjoy speaking on the phone, be interested in learning clients' unique needs, and show compassion/empathy for the clients and caregivers.
Must support in hiring and scheduling for interviews.
Must be able to do all employee and client Schedules as well weekend on call
Preferred Bi-lingual English and Spanish
Minimum education required: High school diploma GED Equivalent
Benefits: Paid time off 401k Health/Dental short Time Disability
Position is Salary.
Home Care Service Coordinator
Ambulatory care coordinator job in Litchfield, NH
To apply via text, text 9617 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred.
Hours: Full Time: Monday through Friday 8 am to 5 pm (1-hour lunch break). On-Call 24/7 Every two weeks after 90 days of employment with additional pay. When on-call may need to cover shifts in the field with mileage reimbursed.
At Addus we offer our team the best:
* Medical, Dental and Vision Benefits
* Continued Education
* Monthly Bonus in addition to the hourly rate
* PTO Plan
* Retirement Planning
* Life Insurance
* Employee discounts
Essential Duties:
* Schedules employees as directed by client's care plan established upon intake.
* Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients.
* Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted.
* Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines.
* Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner.
Position Requirements & Competencies:
* Must have high school diploma or equivalent.
* 1 year of caregiving/ personal care and 1 year of office experience.
* Interpersonal, organizational and communication skills.
* Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program.
* Must have reliable transportation.
Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
Bilingual Spanish speaking Care Coordinator
Ambulatory care coordinator job in Worcester, MA
*Starting rate $19.23-$21.63*
Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts.
The Care Coordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”).
Are you ready to make a difference?
Minimum Education Required High School Diploma/GED Responsibilities
Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services.
Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program.
Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments.
Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes.
Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed.
Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team.
Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services.
Assist the RN with medication reconciliation functions as required, such as information collection.
Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection.
Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan.
Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time.
Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service.
Complete required trainings and other professional development activities.
Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care.
Identify community resources and develop natural supports for client.
Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters.
Qualifications
Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings.
Ability to maintain personal and professional boundaries.
Strong skills in the areas of communication, follow through, collaboration, and customer service.
Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
Excellent organizational, time management, problem solving skills.
Ability to openly address and acknowledge issues of substance use and mental illness.
Excellent written and verbal communication.
Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.
Bilingual in Spanish
Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Auto-ApplyHome Care Scheduling Coordinator- Marlborough
Ambulatory care coordinator job in Marlborough, MA
The Guardian Angel Senior Services is looking for the Scheduling coordinator to support our In-home caregivers & company needs. This job provides the needed support to manage clerical duties & projects associated with the position. Also, it includes tasks to grow & manage accounts through excellent customer services & attention to details. Previous caregiving experience is preferred!
Submit your resume now for consideration or give our office a call at ************
Responsibilities
1. Schedule caregivers with clients and communicate changes and updates to all necessary parties.
2. Collect and input pertinent client information in order to most efficiently match and deploy caregivers.
3. Enter new Clients in Generations as needed.
4. Provide assistance to team members as needed and respond urgently to last minute call outs.
5. Coordinate communication with caregivers among team members.
6. Update Caregiver availability and information and communicate appropriately to team. Work with caregivers to create optimum schedules.
7. Call Caregivers on Alerts, investigate why late, document, and notify manager as needed
8. Act as liaison between clients, direct care workers and management.
9. Manage and grow assigned Client Accounts and participate in Quality Improvement.
10. Work with management to ensure compliance with all company policies and procedures.
11. Problem solving and direct escalated issues to management
12. To organize schedules in coordination with the needs of clients and caregivers and perform diversified clerical duties.
13. Maintain and update employee attendance records as needed.
14. Participate in confirming and verifying Telephony daily, noting and escalating repeat offenders to manager.
15. Participate in On-call rotation.
16. Cover shifts with clients when needed.
17. Double check schedule accuracy for payroll and billing by deadlines.
18. Perform other related duties as assigned.
Job Requirements
1. Strong analytical, detail-orientation, organizational, and problem-solving skills
2. Strong written and verbal communication skills, be able to manage multiple projects with deadlines, prioritize and re-prioritize and multi-task.
3. Ability to work under tight deadlines, manage crises and take on additional tasks with short notice
Auto-ApplyCare Coordinator - Boston, MA
Ambulatory care coordinator job in Boston, MA
Job Description
Schedule: Full-time | 4 days/week + 2 Saturdays/month
At Tend, our Care Coordinators are at the heart of everything we do. You're the first smile our members see when they walk through the door, and the steady hand that guides them through every step of their visit - from check-in to treatment to payment and follow-up.
This is a dynamic, people-first role that blends hospitality, clinical coordination, and financial guidance. You'll partner with our dental team to deliver personalized, seamless experiences and help our patients feel confident in their care. Whether you're presenting a treatment plan or answering a coverage question, you're there to make it all feel clear, approachable, and easy.
If you're passionate about service, love building trust, and thrive in fast-paced environments where every detail matters - this role is for you.
What You'll Do:
Be the warm and welcoming face of the studio from the moment a patient arrives
Own the full check-in and check-out process with professionalism and kindness
Partner with the Studio Manager to support daily operations - from opening/closing duties to schedule coordination
Present treatment plans with clarity and confidence, ensuring patients understand their options and feel empowered to move forward
Guide financial conversations - from insurance breakdowns to patient responsibility and payment solutions
Use sound judgment and Tend tools to resolve patient concerns in real time
Collaborate with dentists, hygienists, and clinical support teams to deliver a cohesive experience
Participate in daily huddles to align on same-day treatments, scheduling needs, and member satisfaction goals
Keep patient information organized and updated, helping the team stay one step ahead
Coordinate referrals and follow-ups with other Tend studios or specialists
Maintain a tidy, safe, and compliant studio environment
Support studio goals by preparing for upcoming schedules and case completions
Respond to inquiries with accuracy and warmth - no matter how big or small the question
Contribute to a team culture that's positive, respectful, and always patient-first
What You Have:
1-2 years of experience in healthcare (dental experience strongly preferred)
Comfortable discussing procedures, timelines, and insurance coverage with patients
Confident in presenting treatment plans and securing case acceptance
Experience with Dentrix or similar dental software is a plus
Knowledge of insurance claims, benefits coordination, and billing practices
Highly organized, detail-oriented, and polished in presentation
A calm, clear communicator - both written and verbal
Team-oriented, adaptable, and thrives in a fast-paced environment
Self-starter with a strong sense of ownership and follow-through
Passion for delivering thoughtful, human-centered service
What We Offer:
Compensation: Competitive pay and opportunity to grow
Health Benefits: Medical, dental, vision, and telemedicine options - with Tend covering a significant portion of premiums
Wellness Perks: Free dental care for you and discounted care for family; cosmetic and orthodontic discounts included
Financial Benefits: 401(k) with company match, HSA/FSA options
Paid Time Off: Generous PTO that grows with your tenure + paid holidays
Extra Coverage: Company-paid life and disability insurance, with voluntary add-ons like accident and critical illness protection
Resources: Access to our Employee Assistance Program and additional discounts
Join us in creating a modern dental experience where people look forward to going to the dentist - and where you'll feel proud of the work you do every day.
Pay Range$20-$28 USD
The Tend Difference
The highest standard of care, anywhere.
At Tend, you'll work alongside esteemed clinical leaders and experience-obsessed colleagues to deliver care that's not only top-tier - it's unforgettable. With access to advanced technology and thoughtfully designed studios, you'll help create dental experiences that patients actually look forward to. Our hospitality-driven approach makes every visit feel personal, warm, and empowering.
A top-tier clinical team who puts patients first.
We value science over sales and lead with empathy, transparency, and integrity. There are no production quotas here - just a shared commitment to doing what's right for our patients. We foster a collaborative, inclusive culture where team members go the extra mile for each other and for every patient who walks through our doors.
Innovate Dentistry. Tend to Others. Grow Together.
Tend is redefining what it means to grow a career in dentistry. We offer a modern, patient-first environment backed by cutting-edge tools and systems, industry-leading compensation and benefits, and robust opportunities for continuing education and professional development. Whether you're clinical or corporate, you'll be part of something meaningful - and surrounded by people who care.
Tend is an Equal Opportunity Employer.
We're committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.
Legal and Compliance Notice:
Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements. Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.
Your privacy matters.
To learn more about how we collect, use, and protect your information, please review our privacy policy here.
RN Home Care Coordinator
Ambulatory care coordinator job in Lowell, MA
Great Life work Balance position with excellent benefits! Participates as a member of the PACE Interdisciplinary Team in the planning, implementation and evaluation of care plans that meet the objectives, standards and policies of the PACE model of care. Assesses the participants' needs for home care services and schedules, monitors and evaluates home care services.
This is a full-time position, Monday- Friday 8-4 position; no nights, weekends or holidays!
Location: Lowell, MA
Responsibilities:
Reviews the OT homecare assessment and determine if need for home visit.
Conducts and schedules monthly Homecare rounds to review homecare services and participates in meeting with contracted vendors as indicated.
Meets weekly with the OT to review need for homecare services and assists the primary nursing team with authorization of services.
Provides home visits on an as needed basis to triage changes in medical, cognitive or functional status and updates the teams on an as needed basis.
Offers solutions to revise or modify care plans to better meet the needs of the participants and participates in the care planning process.
Completes appropriate authorization forms for home care services on a 6 month schedule.
Effectively communicates with participants and families regarding home care services and addresses any and all issues/concerns within 3 working days, or immediately if necessary. Keeps the IDT informed of any and all issues/concerns.
Participates in family meetings or case conferences, as necessary.
Records and maintains accurate and timely documentation in the participants' charts.
Follows all LTC participants by performing annual/semi- annual nursing assessments.
Provides rotating coverage for after hours on-call system and supports site coverage as needed.
Ensures that all interactions with participants, families and vendors are conducted in a manner that adheres to the highest standards of care and the highest degree of professionalism.
Ability to pass a fit test. Position requires mask where seal is critical. Incumbent is required to not have facial hair that interferes with a tight seal of the respirator.
Frequent local travel.
Performs other duties as assigned.
Qualifications:
Successful Completion of an Accredited R. N. Program.
Bachelor of Science Degree in Nursing, preferred.
Current Licensure as a Registered Nurse in the Commonwealth of Massachusetts.
Current CPR certification.
A minimum of 2 years of experience working with a geriatric population.
A minimum of 2 years of working in a community health setting.
Covid vaccine required.
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
Retirement plan
Supplemental benefits
EEO Statement
Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.
Element Care is committed to valuing diversity and contributing to an inclusive working environment.
Auto-ApplyHome Care Coordinator
Ambulatory care coordinator job in Shrewsbury, MA
Care Coordinator
Shrewsbury, MA | Full-Time
Griswold Home Care - Shrewsbury Office
Be the First Connection-and Trusted Support-for Families in Need
Griswold Home for Worcester County is seeking a compassionate and organized Care Coordinator to be the welcoming first voice for families, caregivers, and referral partners reaching out for help. Whether by phone, email, or text, you'll provide a warm, professional, and responsive experience that embodies our mission to deliver caring, dependable home care.
As a Care Coordinator, you won't just answer calls-you'll guide families and caregivers through every step of their home care journey. From initial inquiries to ongoing scheduling and coordination, you'll ensure every connection runs smoothly with empathy, professionalism, and efficiency.
What You'll Do
Respond promptly and thoughtfully to all incoming calls, emails, and texts with care and urgency
Serve as the primary point of contact for clients, families, caregivers, job seekers, and referral partners
Assist families in coordinating personalized home care services for seniors and individuals with disabilities
Match caregivers to clients based on needs and compatibility to build strong, lasting relationships
Manage caregiver scheduling, including filling urgent or last-minute shifts to ensure uninterrupted care
Conduct caregiver interviews, perform background checks, and support onboarding processes
Maintain accurate, organized, and compliant employee records
Participate in a shared on-call rotation to provide ongoing care coverage and support
Who You Are
A warm, calm, and professional communicator via phone, email, and text
Highly organized, detail-oriented, and comfortable managing multiple priorities
A collaborative team player who thrives in a fast-paced, supportive office environment
Holder of a high school diploma or GED (college or healthcare experience is a plus)
Proficient with Microsoft Office (Word, Excel, Outlook)
Experience in caregiving, staffing, or customer service is preferred but not required
What We Offer
Competitive pay with opportunities for professional growth
Comprehensive health insurance options
401(k) plan with potential employer match
Paid Time Off and Paid Medical Family Leave
A team-focused, supportive culture where your contributions matter
A rewarding role that connects people to life-changing care
About Griswold Home Care - Worcester County
We empower seniors and individuals with disabilities to live safely and independently at home. Our Shrewsbury office team supports clients, families, and caregivers with compassionate, professional, and reliable service-ensuring every interaction reflects our commitment to care and respect.
Ready to be the first connection-and ongoing support-for trusted care?
Apply today and join our dedicated team!
Auto-ApplyHome Care Scheduling Coordinator
Ambulatory care coordinator job in Gloucester, MA
Job description
Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty.
Apply today to join our team and make a difference in the lives of seniors!
Schedule: M-F 8am-5pm
Employment status: Full time, exempt
Scheduling Coordinator duties include, but are not limited to:
*Scheduling caregivers based on availability and client needs
*Updating schedule changes as needed and distributing to all parties involved
*Updating Client and Caregiver Schedules, Availability, and Information
*Inputting New Client and Employee information into our systems
*Maintaining and updating employee attendance records
*Reviewing schedule accuracy for payroll and billing
*Performing other related duties as assigned
T
he scheduling coordinator must be a multi-tasker who is an organized, natural problem solver and superb team member!
*Must have the ability to operate standard office equipment, such as a copy machine, multi-line telephone, computer, printer, and fax machine.
*Previous experience with high volume scheduling is required- experience with homecare scheduling is
highly
preferred.
~ Great opportunity for applicants with previous caregiving experience! ~
Job Type: Full-time
Benefits:
401(k) matching
Employee discount
Health insurance
Paid time off
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