Ambulatory care coordinator jobs in Mansfield, TX

Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com. We create places people want to call home - starting with you. With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S. At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact. We're currently hiring for a Cash Management Coordinator - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here. Let's grow together at Willow Bridge. Responsibilities * Respond in a timely manner to Accounting and/or Property personnel requesting research on banking transactions, account maintenance changes and other miscellaneous needs. * Assist in the implementation of Treasury workstation. * Processing of payments as requested by the Accounting Department. * Organize and adhere to time sensitive deadlines. * Verify information. * Assist with various projects within the department. Qualifications * 2+ years of treasury experience * Proficient in Microsoft applications, including Excel & Word. * Working knowledge of Treasury Workstation implenentation is a plus. * Possess strong skills in time management and be very detail oriented. * Committed to high standards of customer service. Benefits Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. Job Description: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Our vision is that regardless of challenges faced, the people we serve maximize the ability to find the meaning and satisfaction they choose for their lives. Our Center values Integrity, Quality, Diversity, and Perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive, and trauma-informed care to individuals experiencing serious mental illness, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Economic Self Sufficiency Care Coordinator is the point of contact in linking to governmental benefits and entitlement programs for individuals engaged mental health services. The Economic Self Sufficiency Care Coordinator assists individuals in applying for and following up with Social Security Disability, Supplemental Security Income, Medicaid, SNAP, Housing programs, and other governmental assistance. The Economic Self Sufficiency Care Coordinator uses the SSI/SSDI Outreach/Access and Recovery (SOAR) model to guide the application process. The Economic Self Sufficiency Care Coordinator is also responsible for coordinating intra and interdisciplinary with the treatment team, for instance, the Case Manager, or Care Coordinator, as well as with other members involved in the client's care. The Economic Self Sufficiency Care Coordinator coordinates an individual's initial application and monitors outcomes and follow-up needs. The purpose is to provide better access to basic needs and improve the overall quality of life. Experience interviewing customers, evaluating their needs, and providing personalized counsel on the benefit programs and options. Extensive knowledge and experience working with public benefits, health care options, and other benefit related concerns desired. Advises and counsels persons and their families regarding eligibility rules and application procedures for public benefits; provides information and suggestions by personal meetings and through phone communications; assesses needs of individuals and records actions taken and contact made to ensure progress is made with each consumer. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides linkage and monitoring of individuals with governmental assistance programs such as Social Security Disability Insurance, Supplemental Security Income, Supplemental Nutrition Assistance Program, Medicaid, and Medicare, insurance through healthcare.gov. Provides services and documentation in accordance with Metrocare and Care Coordination Guidelines as well as Metrocare policies and procedures. Coordinates with inpatient facilities, including emergency departments, behavioral health hospitals, state hospitals, and residential treatment facilities, in arranging benefits for referred individuals. Coordinates with the multidisciplinary team in ensuring consumers receive timely linkage to benefits upon intake or re-initiation of services. Benefits assistance must include an effort to schedule a follow-up appointment with a Metrocare provider within 72 business hours of the individual's discharge. The liaison (or designee) will communicate with the referred individual within 24 hours of that discharge, continuing contact every day until the first benefits application appointment is completed. Assists clients with housing search, locating housing options; verifies and documents clients eligibility for homelessness prevention or rapid re-housing assistance, or other assistance. Assists with getting clients added to the housing priority list for Dallas and Collin County. Be responsive to communication with assigned individuals, collaborating team members, and collaborating agencies/benefit programs. Responds to phone and email within 24 hours in a timely and comprehensive manner. Interacts with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to an individual's ability to meet basic needs and medications. Aids individuals keep all appointments with benefit programs to support successful applications and follow-ups. Facilitates communication between Medical Records and Social Security Administration/Disability Determination Services. Develops close working relationships with internal and external referral resources. Maintains confidentiality of information concerning individuals in care and family members Attends and participates in all scheduled team meetings. Contributes to team knowledge and understanding benefits. Assists the business, clinical, medical, and nursing staff by reporting benefit needs, services, and any potential barriers to benefits. Assist clients in linking with resources and a system of community support and entitlements. Completes paperwork requirements and maintains quality, up-to-date records regarding benefits assistance. Documents successful and unsuccessful provision of supportive services within 24 business hours. Documentation requirements will include the Release of Information and Consents to expedite the transition of care. Works with family members/support system to gain support in accessing benefits Is knowledgeable about and remains in compliance with internal and external policies, procedures, regulations, and standards, including Metrocare policies and procedures, Quality Assurance Plan, and all applicable regulatory standards. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills Ability to assess and organize complex information regarding an individual's goals in usuable format that is clear to the individual and participating members of the therapeutic team (natural supports, internal and external providers) Knowledge of Social Drivers of Health and how to assist an individual in service in accessing necessary services Clinical skill for evaluating the accuracy of clinical screening and providing appropriate clinical intervention Knowledge of Trauma Informed Recovery Planning, Harm Reduction, Motivational Interviewing and Person Centered Approaches to Care Interpersonal skills to communicate and encourage collaboration among therapeutic team members QUALIFICATIONS EDUCATION AND EXPERIENCE: Required: Bacherlor's Degree in social work, psychology, criminal justice or related human services field ·Minimum of 2 years experience in behavioral health care, working with individuals with severe persistent mental illness and/or substance use disorders Strong knowledge base of Dallas County community providers and resources to include behavioral and physical health care, housing, transportation, employment/academic supports and other social service agencies OR Master's degree in Psychology, Social Work, or related field. Perferred: SOAR Certification, HMIS experience, Bilingual: Spanish-speaking REASONING ABILITY: Ability to carry out oral and/or written instructions Ability to operate as a team member, yet able to make positive, individual judgments Ability to assess needs of consumers Ability to recognize and report side effects of psychoactive medications Ability to assess a potential crisis situation and ensure the delivery of services at the proper level of care Ability to work collaboratively with co -workers Ability to work in a high stress environment, take initiative and be creative Ability to drive a multi-passenger vehicle Ability to successfully use an automated clinical record keeping system COMPUTER SKILLS: Intermediate level on MS Excel, Email and word processing programs Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, TRAINING, REGISTRATIONS: TB Test, CPR, First Aid and SAMA to be provided within 30 days for hire. TAC web-based training Certified Community Behavioral Health Clinic Trainings completed within the first year of hire. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please

Department: Case Management Shift: First Shift (United States of America) Standard Weekly Hours: 40 The Case Management Program Coordinator will be charged with establishing protocols in conjunction with subject content experts for the Case Management Department. The Case Management Program Coordinator will be a facilitator, change-agent and process improvement coordinator with specific focus on process improvement and standardization needs of all disciplines/programs unique to their individual job descriptions. The Case Management Program Coordinator will partner with each respective discipline manager to develop processes for standardization of applications. This individual will exhibit professional character, attitude, and appearance. Education and Experience Associate degree in nursing is required, BSN from an accredited college or university is preferred. At least three years of any combination of experiences working in/with case management, care coordination, utilization review, patient intake, discharge planning and troubleshooting fund resources, quality assurance, clinical pathways, continuous quality improvement, or state and federal health plans or commercial insurance plans in a clinical or managed care environment. Must be computer literate, and have effective organizational, interpersonal, written, and oral communication skills. Must be familiar with various community resources and charitable organizations. Must be able to adapt to changing healthcare environments and work with all members of the healthcare team to achieve positive outcomes. Must have experience using or navigating electronic medical records (e.g., EPIC, Meditech, Healthy Planet, etc.). Bilingualism is preferred or may be required depending on the specific department assignment. Licensure, Registration, and/or Certification Current RN license from Texas Board of Nursing required Must achieve a Basic Life Support (BLS) certification for Health Care Providers within 30 days of employment and must maintain this certification as per Medical Center Policy, MC 175*. *This requirement does not apply to Health Plan Case Manager Certification (CCM) preferred. About Us: Cook Children's Medical Center is the cornerstone of Cook Children's, and offers advanced technologies, research and treatments, surgery, rehabilitation and ancillary services all designed to meet children's needs. Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.

Your Job: The Care Coordinator will support MMG Primary Care Practices, Physicians, and staff (“Patient Care team”) in various quality driven projects and act as an extension of the Patient Care team to help MMG achieve quality driven goals. The Care Coordinator participates in planning, providing, and evaluating patient care at the appropriate skill level. The position has a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The Care Coordinator works under the direction of the MMG Care Coordination Clinical Manager and in coordination with the Patient Care Team to outreach to patients whose clinical measures need to be addressed. This individual will partner with MMG Primary Care physician offices to help achieve benchmarks for patient care and maintain/improve quality of care delivery across multiple payers and patient populations. Your Job Requirements: • Graduation from an accredited Medical Assistant program • Medical Assistant Certification required • Experience of at least 5 years as a Certified Medical Assistant • High school graduate or GED equivalent. • Current Basic Life Support certification. • Proven ability to mentor others • Expert in computer literacy in electronic health record. • Knowledge of medical terminology. • HEDIS Quality Measures experience • Excellent communication and customer service skills required • Proficiency in Word, Excel, and PowerPoint required. • Ability to work independently, while collaborating with other team members • Ability to self-motivate, prioritize, and be willing to invest in a change process to improve efficiencies Your Job Responsibilities: • Educate and train Patient Care team on standardized operational workflows, developed in coordination with Care Coordination Clinical Manager, to close gaps in care and ultimately optimize quality metrics as measured by various value-based care programs • Partner with the Patient Care team to assist patients in completing health screens and address preventive care measures that are not yet completed • Support the Patient Care team as needed by outreaching to Patients with clinical measures needing to be addressed, to either address clinical measures over the telephone or scheduling an office visit for the Patients to address the clinical measures • Update preventive health screens and clinical measures that have been determined as completed in the EMR, as needed • Communicate regularly with interdisciplinary team members to coordinate/update a patient's care • Maintain accurate tracking log of patients who have been outreached and status of their preventive health screens and clinical measures • Participate in various quality driven initiatives within MMG and collaborate together to achieve high level patient outcomes • Submit data to external agencies as directed by Care Coordination Clinical Manager • Explain the importance of preventive health screens and clinical measures to patients and families • Perform as needed all duties at the expert level within the scope of a Medical Assistant's scope of practice • Record patient care documentation in the medical record accurately and in a timely manner • Coordinate patient care as directed by provider, and policies/procedures • Rotate clinic to clinic within MMG locations as assigned by Care Coordination Clinical Manager Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: Newsweek's America's Most Admired Workplaces 2026 Glassdoor's Best-Led Companies 2025 Fortune's Best Workplaces in Health Care 2025 Great Place to Work Certified 2026-2026 Glassdoor's Best Places to Work 2025 TIME's Best Companies for Future Leaders 2025 Military Friendly - Gold Employer 2025 Newsweek's America's Greatest Workplaces for Mental Well-Being 2025 Becker's Healthcare Top Places to Work in Healthcare 2025 Newsweek's Greatest Workplaces 2025

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.

We're seeking a Patient Care Coordinator to join our growing team! Reliability, trustworthiness and consistency with regard to attendance is extremely important to this job. The ability to regularly and timely attend work, cooperative and politely work and deal with others, and to effectively multi-task and work in a stressful environment are also essential functions to this job Benefits: Health/Dental/Vision Insurance Ancillary policies including AD&D, STD, Cardiac, Cancer, Critical Illness, Hospital Confinement Whole and Term Life Insurance Tuition Reimbursement Paid Time Off Immediate 401(k) Unparalleled Corporate Support Responsibilities: Prepares and oversees daily schedule for nursing department; Ensures proper coverage for all nursing assignments; Completes daily absences, tardies, and NCNS (no-call, no-show) documentation; Assists in orienting new nursing staff; Completes daily call log documenting time, employee called, and response; Adjusts daily staffing to reflect changes in census; Monitors time sheets to eliminate unscheduled overtime; Monitors Relias compliance for nursing staff; Monitors and assists in ensuring proper KIOSK documentation; Daily Quality Assurance rounds; May temporarily assume duties of CNA as needed; Assist in answering phones and directing phone calls as needed; Communicates with DON concerning any staffing issues: short staff, overtime, repeat absenteeism, tardiness, etc.; Other duties as assigned. Requirements: Ability to record information and perform technical procedures. Good communication skills with excellent self-discipline and patience. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Care Pharmacy Technician will help our communities thrive by optimizing medication management to allow our physicians more time to focus on patient care and support care coordination for assigned patient cohorts. The Care Pharmacy Technician assists with the fulfillment of patient orders to ensure patients receive their medications on time. Under the direction and supervision of the Senior Manager of Pharmacy Services and Team Lead, the Care Pharmacy Technician assists members by providing support, identifying adherence barriers, improving adherence, and facilitating patient medication orders to support member compliance with treatment plans. ROLE AND RESPONSIBILITIES •Understand confidentiality with respect to patient/ client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and follow HIPAA guidelines regarding readily identifiable protected health information. •Provides telephonic follow up with members to provide medication management to assigned patients for chronic disease support. •Coordinate delivery of medications to the patient •Facilitate patients to the Pharmacist for all clinical needs. •Manage patient orders to the point of Pharmacist verification to ensure the order is complete and ready for final verification. •Complete assigned tasks related to medication management services. •Accessing, inputting, and retrieving information through the Pharmacy's computer network to maintain accurate records. •Obtain refill authorizations from prescribers. •Process and prepare third-party insurance claims. •Maintains accurate patient/client profiles. •Provides medication management services utilizing prescribed workflows. •Comply with established procedures, rules, and regulations. •Completes clear and concise documentation in Care Management programs. •Professionally answer phones and direct customer calls to the appropriate personnel. •Accept prescriptions to be filled and ensuring that the PIC has the data necessary to fill the orders. •Handle customer problems/concerns in a calm manner and referring them to the pharmacist accordingly and notify the pharmacist of any issues. •Promoting teamwork, professional services and clear communication. •Recognizes and adheres to the scope / limitations of job requirements. •Performs other related duties as assigned. QUALIFICATIONS AND REQUIREMENTS: •High school diploma or equivalent. •Pharmacy technician license or pharmacy technician trainee license from the Texas State Board. •Strong communication and customer service skills. •Work a flexible schedule, including evenings and weekends. •Ability to read and transcribe pharmaceutical information. •Sit for long periods of time, stand for intermittent periods of time. •Flexibility to work in an office setting and work from home.

Thanks for checking out our Patient Care Coordinator job post. We are an award-winning, one-on-one, manual therapy-based physical therapy clinic located in Fort Worth, Texas. Check out who we are in the following video: ******************************************* Because we're growing, we are looking for a part-time or full-time Patient Success Coordinator to join our team. In this role you'll be working to follow-up on the leads coming into our office, help with marketing strategy/efforts (via Facebook, YouTube, Google Adwords, Website, Keap, calls, text message), schedule appointments, meet with doctors, field questions, follow-up on inquiries, calling past patients, set up networking opportunities with other businesses, send out information packages, and assist in maintaining the integrity of the company's database. You MUST have previous experience in SUCCESSFULLY SCHEDULING APPOINTMENTS and/or other relevant phone/in-person sales experience. Please ONLY apply if you have been SUCCESSFUL in the role of scheduling appointments and/or phone/in-person sales and prospecting, as the primary outcome of your role is to increase appointments each month. Compensation: $18 - $21 hourly Responsibilities: Work as a team to pick up any task needed (regardless of job description) You will be working with insurance Help the team meet their goals of helping patients stay on their plan of care (meet objections) Help with marketing tasks/calling patients to check on them May require some driving as needed Scheduling appointments Qualifications: Preferred: 1 Year of Customer Service You must be a team player and be good at multitasking This position is multifaceted, and you must be willing to learn new tasks as they come up You must be detail-oriented Available to work 8 am - 5 pm You enjoy being around people and can hold meaningful conversations with patients you may not know for longer than 20 minutes You're thoughtful and thorough - you can answer people's questions in a way that increases the likelihood of them becoming a client You are alert and aware - you're good at recalling names, faces, and personal details - so that clients always feel welcomed and remembered You know what it means to provide a warm, welcoming, and world-class greeting and experience for clients You have excellent organization and planning skills - you know how to manage schedules and re-prioritize your time so that you can focus on key priorities - without the need for micro-management You follow through on commitments. You live up to verbal and written agreements without constant reminders You have the ability to quickly and proficiently understand and absorb new information You're proactive and resourceful. You bring new ideas to the company, do things without being told, and can quickly shift and course-correct when things don't go according to plan - in a positive manner and without focusing on the negative You're coachable, love to learn, and have a fail-forward attitude. You take constructive criticism well and enjoy getting regular feedback that will optimize your skills and performance About Company Benefits of working with Ried Physical Therapy: Work one-on-one with your clients for 60 mins 4-10 Hour Shifts Work with a great team of Therapists who value quality care Get Manual Therapy and Craniofacial Certified Competitive payment packages with full health benefits 401(k) matching Autonomy: Give patients what they need rather than having your care dictated by insurance Web-based documentation In-house CEUs Mentoring and mentorship opportunities PTO Opportunity for growth CEU package Therapist Owned- No Corporate BS Opportunity to participate in community outreach/ education No Double Bookings Time to create meaningful relationships with clients Have a significant role in a rapidly growing company Great Company Culture

MSW LMSW SW Care Coordinator - (899642) Description WHY UT SOUTHWESTERN?With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U. S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARYThe Social Worker Care Coordinator is a member of the Care Coordination Department (a hospital department) who educates the healthcare team and physicians about psychosocial issues and any identified patient/family problems as well as strategies to address the issues. Applies specialized knowledge and advanced practice skills in assessment, treatment, planning, implementation and evaluation, case management, mediation, counseling, supportive counseling, direct practice, information and referral, supervision, consultation, education, research, advocacy, community organization and developing, implementing and administering policies, programs and activities. This position will not apply specialized clinical knowledge and advanced clinical skills in assessment, diagnosis, and treatment of mental, emotional, and behavioral disorders, conditions and addictions, including severe mental illness and serious emotional disturbances in adults, adolescents, and children. This position integrates national standards for case management scope of services including: Care Coordination- A process whereby screening/identification, assessment, planning, sequencing of care and communication, when effectively integrated, ensure and advance the plan of care to support successful transitions. Compliance- Knowledge related to federal, state, local hospital and accreditation requirements that impact scope of services to include, Centers of Medicare and Medicaid Services (CMS) Condition of Participation. Transition Management- Planning that begins at the time of the initial patient encounter (preadmission, admission, emergency department, etc. ) and is reevaluated and adjusted throughout the patient's hospital stay. Care Coordinators (both SW and RN) will arrange/ensure all elements of the transition plan are implemented and communicated to key stakeholders including, but not limited to, the health care team, patient/family/ caregiver, and post-acute providers. Care Coordinators will convey all necessary information for continuity of care and patient safety, verify receipt and provide a venue for additional questions and/or information requests/needs BENEFITSUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:PPO medical plan, available day one at no cost for full-time employee-only coverage100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave BenefitWellness programs Tuition ReimbursementPublic Service Loan Forgiveness (PSLF) Qualified EmployerLearn more about these and other UTSW employee benefits!Work Schedule: Monday-Friday 8am-4:30pmEXPERIENCE AND EDUCATIONRequiredLicenses and Certifications(LMSW) LIC MASTER SOCIAL WORKER licensed in the state of Texas. PreferredExperience2 years hospital experience JOB DUTIESScreens and evaluates high risk patients for discharge planning needs. Consults with attending physicians and members of the healthcare team regarding any identified psychosocial issues and/or care transition barriers. Recognizes that the transiton process is collaborative with the multidisciplinary team to include the patient/family and assists with executing the plans and interventions to facilitate the hospital stay and manage length of stay and reassesses as care needs change. Facilitates patient care conferences as indicated, to include complex cases to proactively assist with establishing a safe and effective discharge plan. Implements the transition of care plan to the next level through appropriate service referrls and assures that the patient is given choice in regards to agencies and services. Assists with adoptions, abuse and neglect cases, including assessment and investigation, intervention and referral as appropriate to local, state, and/or federal agencies, as indicated. Educates and provides information and resources to patients and families regarding the availability of community resources. Interprets patient and family needs and provides information concerning availability and limitation of resources. Maintains open communications with community agencies to appropriately assist in referring and meeting patient needs. Maintains knowledge of payor benefits, hospital and community resources, and regulatory standards to ensure informed decision making, continuity of care, and desired outcomes (i. e. medical, medical cost, quality of life, and patient satisfaction). Maintains chronological notes, clinical charts, statistical data, or case histories for each patient with respect to social problems, adjustments for patient and family involvement, and actions taken or planned. Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records. Performs other duties as assigned. SECURITY AND EEO STATEMENTSecurityThis position is security-sensitive and subject to Texas Education Code 51. 215, which authorizes UT Southwestern to obtain criminal history record information. EEOUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Primary Location: Texas-Dallas-5323 Harry Hines BlvdWork Locations: 5323 Harry Hines Blvd 5323 Harry Hines Blvd Dallas 75390Job: Professional & ExecutiveOrganization: 844519 - Care CoordinationSchedule: Full-time Shift: Day JobEmployee Status: RegularJob Type: StandardJob Posting: Nov 26, 2025, 12:06:27 AM

Peak Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Fort Worth North, TX Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

The Memory Care Coordinator manages the overall operations of the community Memory Care program in accordance with resident needs, government regulations, and Sagora Senior Living policies and procedures. The Memory Care Coordinator will implement the Sagora Pathways Program and make recommendations to additional programming needed at the community level to the Executive Director and Regional Lifestyle/Pathways Specialist. Join our team at one of our senior living communities offering independent living, assisted living, or memory care where we put Residents First while being team-focused and quality centered. We put Residents First, and our Associates Matter! At Sagora, we invest in and empower our team members for upward movement within the company and in their careers. We are certified as a Great Place to Work based on team member surveys! Apply now to join our dedicated team who cares, just like you! Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork! Did you know that our name Sagora comes from the combination of two words Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom! Benefits: Company-paid telemedicine service through Teladoc for all Full-Time benefit eligible team members On-Demand Pay Request a pay advance! Discount and rewards program use for electronics, food, car buying, travel, fitness, and more! Health/ Dental/ Vision/ Disability/ Life Insurance Flex Spending Account Dependent Care Flex Plan Health Savings Account 401(k) Retirement Savings Plan with company matching! Paid time off and Holiday pay Associate Assistance Program counseling services at the other end of the phone! Discounted Meal Tickets Referral Bonus Program earn money for referring your friends! Tuition Assistance (for programs directly related to team member's position) Lasting relationships with our residents! Our residents have so much wisdom to share! Position Details: Community Name: Bristol Park At Eagle Mountain Address: 3141 Dalhart Dr Fort Worth TX 76179 Phone number: ************** Status (FT/PT/PRN): FT Shift(s): Business Hours Responsibilities: Oversee the Memory Care (Pathways) programming Maintain Memory Care (MC) resident safety and security Facilitate programming to meet the need of residents with Alzheimer s disease and dementia by following Sagora Pathway s memory care programming Plan and organize daily events, including large and small group activities Maintain regular communication with residents, family members, and associates Develop daily, weekly and monthly calendars, monthly newsletter, family functions, support groups, and community outreach Maintain a proactive approach and person-centered approach with residents needs including challenging resident behaviors Ensure all company systems are in place to provide quality services and care for the residents Coordinate and communicate resident care needs with resident family members and the Executive Director Coordinate a volunteer program for the benefit of residents in accordance with company policy Document community history with photographs and scrapbooks Operate program within budget Serve as Manager on Duty ( MOD ) as assigned Work with other members of the management team to market and manage the community Perform all other duties as assigned by management Skills/Requirements: 4 year degree with emphasis in gerontological studies/recreation programs preferred Strong computer skills including Microsoft Office (Excel, Outlook, Publisher, Word, and PowerPoint) Must have or be able to obtain a Commercial Driver's License where necessary and meet company driving standards Must be able to read, write, and speak the English language and be able to communicate effectively with residents, families, and other staff members This position is required to work some evenings and weekends for special events Must possess or be willing to acquire a valid driver's license to drive on company time as needed Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Join Our Team as an MDS Coordinator Enhance Resident Care Through Quality Assessment & Coordination We're seeking a dedicated and detail-oriented MDS Coordinator to join our growing team! This role is essential to ensuring accurate assessments, compliance with state and federal regulations, and optimal care planning for our residents. Success in this position requires reliability, strong organizational skills, and a collaborative approach to interdisciplinary coordination. Your Impact as an MDS Coordinator In this role, you will: Coordinate Resident Assessments: Oversee admission, annual, quarterly, Medicare, and change-of-condition assessments, while ensuring timely communication with nursing and other departments. Ensure Regulatory Compliance: Follow all Federal and State guidelines for comprehensive assessments (MDS). Monitor Documentation: Review MDS and care plan files for accuracy, thoroughness, and organization. Utilize MDS Software: Maintain expertise in software systems to ensure correct data entry and reporting. Lead Interdisciplinary Meetings: Attend and coordinate Medicaid, ITTM, and care plan meetings for smooth team communication. Update Care Plans: Adjust and revise care plans as needed based on current assessments and resident status. Provide Quality Reporting: Generate and distribute Quality Indicators Reports to leadership to support care improvement. Submit MDS Data: Ensure timely and accurate transmission of MDS assessments per reporting standards. Stay Current: Attend professional development sessions to keep up with industry standards and best practices. Oversee Ancillary Data: Collect and report ancillary services to corporate billing for accurate processing. What Makes You a Great Fit We're looking for someone who: Holds a current Nursing License in good standing. Has experience in geriatric nursing and a commitment to resident-centered care. Demonstrates excellent assessment, documentation, and communication skills. Understands nursing home regulations and compliance requirements. Works well both independently and within a team. Can manage multiple priorities with accuracy and efficiency. Benefits (Full-Time) Comprehensive Benefits: Health, Dental, and Vision Insurance Extra Protection: AD&D, Short-Term Disability, Cancer, Critical Illness, and more Life Insurance: Whole and Term Policies Professional Growth: Tuition Reimbursement for continued education Time to Recharge: Paid Time Off Retirement Planning: Immediate 401(k) eligibility Unwavering Support: Exceptional corporate resources Equal Opportunity Employer We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

To apply via text, text 9736 to 334-###-####. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Monday through Friday 8 am to 5 pm At Addus we offer our team the best: Medical, Dental and Vision Benefits PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Coordinates and drives the field recruiting and hiring process. Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately. On-board and train new branch Administrative employees. Schedules employees as directed by client's care plan established upon intake. Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: Must have high school diploma or equivalent. 6 months of Industry experience required. Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here:

Job Description To apply via text, text 9736 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Monday through Friday 8 am to 5 pm At Addus we offer our team the best: Medical, Dental and Vision Benefits PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Coordinates and drives the field recruiting and hiring process. Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately. On-board and train new branch Administrative employees. Schedules employees as directed by client's care plan established upon intake. Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: Must have high school diploma or equivalent. 6 months of Industry experience required. Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR

About Us We are a travel services agency dedicated to creating smooth, personalized, and memorable experiences for our clients. From luxury cruises and resort stays to custom itineraries, our focus is on delivering exceptional hospitality every step of the way. Position Overview We are seeking a highly organized and service-oriented Hospitality Coordinator to join our team. This role is ideal for someone who enjoys helping others, has strong attention to detail, and thrives in a client-focused environment. You will coordinate travel arrangements, support clients with their bookings, and ensure seamless experiences from start to finish. Key Responsibilities Coordinate travel reservations including flights, accommodations, cruises, and excursions Provide personalized service and timely communication to clients Assist with itinerary planning, confirmations, and special requests Ensure accurate documentation and smooth handling of travel logistics Collaborate with team members to maintain high standards of hospitality and service Qualifications Strong communication and organizational skills Passion for hospitality and client care Ability to multitask and manage multiple requests with efficiency Comfortable working with digital tools and booking systems Previous experience in hospitality, travel, or customer service is a plus What We Offer Flexible, remote-friendly work environment Training and professional development opportunities Access to industry certifications and travel perks Growth potential within a supportive team environment

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Westworth Village, TX Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer. © 2024 Lucid Hearing Holding Company, LLC • All Rights Reserved

About Selah At Selah Health, we believe healthcare should feel human. We build modern solutions in Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Nurse Triage to simplify care delivery, keep providers and patients connected, and give care teams real-time insights. Through these solutions, we support care coordination, patient engagement, remote monitoring, and clinical follow-up, helping providers deliver better care with less complexity. Role Overview As a Care Coordinator, you will manage an innovative Chronic Care Management (CCM) program leveraging virtual care and Remote Patient Monitoring (RPM) technology/devices. This role is onsite in Lewisville, TX, where you'll support patients, collaborate with care teams, and ensure smooth digital and in-person care experiences. Key Responsibilities Remotely provide basic patient coaching and care to improve health outcomes. Develop individualized care plans with patients, families/caregivers, and providers. Monitor patient adherence, track outcomes, and facilitate care plan adjustments. Coach and educate patients on chronic condition management, preventive care, and physician directives. Facilitate CCM and RPM program enrollment and patient onboarding. Maintain concise and accurate documentation. Support primary care providers with timely communication, follow-ups, and care plan integration. Partner with the clinical team to launch and scale Virtual RPM/CCM programs. Review patient eligibility and conduct patient intake for Remote Monitoring. Enroll patients into the program at the clinic and explain benefits clearly. Train patients on using at-home monitoring equipment and mobile applications. Manage RPM kit assignment, supply tracking, and off-boarding when needed. Connect with CCM patients monthly via phone or telemedicine. Triage patient problems flagged by RPM technology and escalate as required. Generate reports and clinical notes for review. Work closely with clinicians, care coordinators, product designers, and AI developers to ensure digital interactions are seamless, compassionate, and clinically aligned. Drive client delight: deliver not only resolution but reassurance-creating emotional connection, clarity, and confidence in every message, follow-up, or escalation. Promote program benefits consistently to patients and stakeholders. Qualifications Foreign Medical Graduate (FMG), Medical Assistant (MA), Certified Nurse Assistant (CNA), or Pharmacy Intern - preferred. Bilingual (Spanish) - preferred. Excellent communication and customer service skills. Strong computer proficiency. Understanding of the U.S. healthcare system. Criminal background check required. Requirements Experience Level: 6months to 2 years Knowledge of end-to-end clinical workflows, including patient scheduling, care coordination, ICD-10/CPT coding, and revenue cycle management. Outstanding interpersonal skills, especially when working with elderly patients. Customer-first mindset with the ability to build trust and long-term patient engagement.

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state. : JOB DESCRIPTION GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Our vision is that regardless of challenges faced, the people we serve maximize the ability to find the meaning and satisfaction they choose for their lives. Our Center values Integrity, Quality, Diversity, and Perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive, and trauma-informed care to individuals experiencing serious mental illness, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The CCBHC Definitive Care Coordinator will organize access to necessary services and build a therapeutic team to include natural supports and providers for those who are participating in mental health and substance use treatment. The CCBHC Definitive Care Coordinator uses knowledge of social drivers of health, diagnostic characteristics, symptomology of primary mental illness and knowledge of medications, side effects and benefits to provide services in a person-centered, supportive, community-based environment. The CCBHC Care Coordinator is primarily responsible for organizing patient care activities and sharing information among all of the participants concerned with an individual in services care to achieve safer and more effective care. This position depends upon successful relationship building with community partners and referral sources to ensure individual in service access to the right care at the right time. The CCBHC Definitive Care Coordinator is monitored by periodic supervision. HOME CLINIC - SAMUELL SERVICE AREA: SOUTH DALLAS ESSENTIAL DUTIES AND RESPONSIBILITIES: Create and/or enhance an existing person/family-centered recovery plan that identifies an individuals goals, objectives, strengths and preferred involvement of natural supports as well as coordination with internal and external providers. Assessing consumer needs on a continual basis throughout the course of treatment Assistance with scheduling and completing all internal and external provider appointments Assistance to meet needs impacting social drivers of health including housing, food, clothing, transportation, employment and academic needs Interacting with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to the consumer receiving services Coordination with internal and external providers to ensure a holistic approach to care that considers all areas of an individuals life, the individuals wants and goals and all treatment interventions Documenting services in the electronic health record within 24 hours after services have occurred Contact with individual in service at least one time per every 90 days at minimum Develop/maintain collaborative working relationships with internal and external referral resources; allowing creation/renewal of informal and formal agreements between Metrocare and those external agencies. Relationships with external agencies will include but are not limited to: FQHCs, inpatient psychiatric and substance use facilities, the Department of Veteran Affairs, inpatient acute care hospitals and hospital outpatient clinics and community/regional supports and providers such as schools, child welfare agencies, criminal justice and Indian Health Services. Assists the individual in service in developing and/or strengthening natural supports who will participate in care coordination activities Helping to maintain a list of community resources for successful external referrals Maintains confidentiality of information concerning consumers and family members Perform other duties as assigned COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills Ability to assess and organize complex information regarding an individuals goals in useable format that is clear to the individual and participating members of the therapeutic team (natural supports, internal and external providers) Knowledge of Social Drivers of Health and how to assist an individual in service in accessing necessary services Clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention Knowledge of Trauma Informed Recovery Planning, Harm Reduction, Motivational Interviewing and Person Centered Approaches to Care Interpersonal skills to communicate and encourage collaboration among therapeutic team members QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelors Degree in social work, psychology, criminal justice or related human services field Minimum of 1 year of experience in behavioral health care, working with individuals with severe persistent mental illness and/or substance use disorders Strong knowledge base of Dallas County community providers and resources to include behavioral and physical health care, housing, transportation, employment/academic supports and other social service agencies OR Masters degree in Psychology, Social Work, or related field. REASONING ABILITY: Ability to carry out oral and/or written instructions Ability to operate as a team member, yet able to make positive, individual judgments Ability to assess needs of consumers Ability to recognize and report side effects of psychoactive medications Ability to assess a potential crisis situation and ensure the delivery of services at the proper level of care Ability to work collaboratively with co -workers Ability to work in a high stress environment, take initiative and be creative Ability to drive a multi-passenger vehicle Ability to successfully use an automated clinical record keeping system COMPUTER SKILLS: Intermediate level on MS Excel, Email and word processing programs Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, TRAINING, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment. Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record. TB Test, CPR, First Aid and SAMA to be provided within 30 days for hire TAC web-based training Certified Community Behavioral health Clinic Trainings completed within the first year of hire PHYSICAL DEMANDS & WORK ENVIRONMENT PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day. TRAVEL: In-county travel is required. WORK ENVIRONMENT: The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions. The noise level may vary between low and mild. The work environment should not be unusually hot or cold. Benefits Information and Perks: Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package: Medical/Dental/Vision Paid Time Off Paid Holidays Employee Assistance Program Retirement Plan, including employer matching Health Savings Account, including employer matching Professional Development allowance up to $2000 per year Bilingual Stipend - 6% of the base salary Many other benefits Equal Employment Opportunity/Affirmative Action Employer Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free. No Recruitment Agencies Please