Clinical Care Coordinator
Ambulatory care coordinator job in Plano, TX
Our client is looking for a full-time Care Coordinator (CC) to join their team in Plano, Texas.
The Care Coordinator is responsible for customer service and case coordination. This position will help plan members access financial assistance programs. The Care Coordinator will follow up with members, pharmacies, health care providers and/or financial assistance programs to confirm shipment/receipt of drug shipments. From time to time, the Clinical Care Coordinator will be in contact with PBMs and Payers (Funds, Plan Sponsors, Insurers) to gather information and assist plan members to connect members with alternative medication funding who have complex clinical conditions and are receiving medication in a home infusion or in-office infusion setting.
Responsibilities:
Ensure that plan members meet plan eligibility requirements
Act as primary point of contact for plan members
Serve as plan member advocate and enhance the collaborative relationship between the plan member, health care provider, and patient assistance program representatives
Document/record all interactions with members, health care providers, pharmacies, and financial assistance entities in the Customer Relationship Manager software (“CRM”) in a timely manner
Provide exceptional customer service to internal and external customers; resolve any customer requests in a timely and accurate manner; escalates complaints accordingly
Review pending activities/events and specific customer requests to ensure excellent customer service and customer experience
Demonstrate proficiency and full understanding of the Company plan member database including data elements, definition of case statuses and outcomes, case documentation requirements and the importance of meeting company metrics
Research and identify available financial assistance programs for specialty drugs that are prescribed for active members
Coordinate access to patient assistance programs; provide assistance to plan members and physician staff to complete all necessary financial assistance program forms and applications in a timely manner
Coordinate delivery and verify receipt of financial assistance forms and applications to plan members, physician offices, and financial assistance programs
Verify drug dispenses to members and compile audit trail of source documents and information for each dispense
Report any financial assistance program trends to supervisor
Communicate with plan member's health plan sponsor, Fund, or PBM as needed
Recommend improved processes and management methods to generate workflow optimization
Perform such other duties as needed or assigned by management.
Requirements:
Minimum 3+ years customer service experience, healthcare reimbursement and/or pharmaceutical experience preferred
Excellent written and oral communication skills
Ability to multi-task and handle consistent workflow
Time management and prioritization skills
Computer, email and MS Office competence.
Preferred skills
Bilingual communications
Certified Pharmacy Technician
Medical Assistant Certification
If this sounds like you, please contact us today!
Unable to sponsor visas for this position. Please encourage those authorized, to work in the U.S. without a visa, to apply!
Must be authorized to work in the U.S.!
Legacy Extended Care Coordinator
Ambulatory care coordinator job in Frisco, TX
Responsible for leading and supervising staff and children in the extended care program. Hours: 29 hours a week - 12:15 - 6:00pm in addition to staff development days, preservice and post service weeks.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Recruit LEC employees
Train new LEC employees
Create staff schedules each week
Create an LEC classroom rotation schedule at the Early Learning Campus
Coordinate staff childcare at the Lower School
Coordinate after school transportation of the Lower School students to the Early Learning Campus
Coordinate outside programs and clubs to serve the LEC students
Coordinate staff child care on professional development days
Order supplies and snacks for the program
Work with the Business Office on billing student accounts and credit card statements
Greet parents arriving to pick up their children
Communicate with parents by phone or email about any important LEC information
Supervise activities to ensure safety at all times
Manage behavioral issues when necessary
Treat all staff and students with dignity and respect
Maintain a professional attitude and loyalty to the school at all times
Be flexible and a team player
Participate in First Aid - CPR training and ensure that staff are certified
Any other responsibilities as deemed necessary by your supervisor
Competencies: To perform the job successfully, an individual should demonstrate the following:
Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
Student/Staff Support - Displays courtesy and sensitivity. Manages difficult or emotional situations. Meets commitments. Responds promptly to student needs. Establishes a high degree of approachability through healthy, appropriate relationships.
Dependability - Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions.
Planning & Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
Use of Technology- Demonstrates required skills.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have a warm and friendly personality, be sensitive to the feelings and needs of others, be able to relate well to children and parents/guardians, and be willing to fulfill responsibilities in accordance with the school's program and philosophy.
Language Ability:
Read and interpret documents such as safety rules, handbooks, and procedure manuals. Write routine reports and correspondence.
Reasoning Ability:
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should demonstrate a reasonable level of computer literacy. Basic proficiency is needed in word processing, e-mailing, accessing the Internet.
Expectations
acknowledge Christ as Savior and support the school's Statement of Faith and Philosophy Statement;
be a Christian role model in attitude, speech, and actions towards others. This includes being committed to God's Biblical standards for sexual conduct (Luke 6:40).
possess evidence of competence in area of instruction, or other adequate preparation, background, or experience as determined by the school administrator;
have a working knowledge of and follow LCA's Employee Handbook, Parent & Student Handbook.
sign and live by the school's Lifestyle Statement and Moral Integrity Statement as a condition for employment and continued employment in this ministry;
maintain confidentiality in the operation of the classroom and the school;
refrain from unwholesome talk, including profanity, slang (language widely used and accepted, but not appropriate for godliness) or jokes that may be offensive;
place his/her school ministry ahead of other jobs or volunteer activities; and
maintain a personal appearance that models cleanliness, modesty, and good taste consistent with school policy
Supervisory Responsibilities: Employee is responsible for the safe supervision of students both inside and outside the classroom including, but not limited to the lunchroom, hallways, playground, and carline.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties are normally performed in a school/classroom/outdoor playground environment. The noise level in the work environment is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee must have the ability to sit and stand for extended periods of time; must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Exhibit manual dexterity to enter data into a computer; specific vision abilities required by this job include Close vision, Distance vision and Depth perception. Ability to see and read a computer screen and printed material with or without vision aids While performing the duties of this job, the employee is frequently required to walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to stand; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Employee must have the ability to hear and understand speech at normal classroom levels, outdoors and on the telephone; speak in audible tones so that others may understand clearly in normal classrooms, outdoors and on the telephone; physical agility to bend, stoop, climb stairs, and reach overhead.
The above is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
This does not alter the “at-will” nature of employment. All employees of LCA are employed by LCA on an “at will” basis, which means that Employees have the right to terminate their employment at any time, with or without cause and with or without notice, and LCA has the same rights. Nothing contained in this job description or in any other materials or information distributed by LCA alters that at-will relationship. An employee's status as an “at-will” employee may not be changed, except specifically in writing, signed by the Head of School.
I fully support the Core Values, Statement of Faith, Lifestyle Statement, and Moral Integrity Statement as written without mental reservations.
Cash Management Coordinator
Ambulatory care coordinator job in Dallas, TX
Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.
We create places people want to call home - starting with you.
With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.
At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact.
We're currently hiring for a Cash Management Coordinator - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here.
Let's grow together at Willow Bridge.
Responsibilities
* Respond in a timely manner to Accounting and/or Property personnel requesting research on banking transactions, account maintenance changes and other miscellaneous needs.
* Assist in the implementation of Treasury workstation.
* Processing of payments as requested by the Accounting Department.
* Organize and adhere to time sensitive deadlines.
* Verify information.
* Assist with various projects within the department.
Qualifications
* 2+ years of treasury experience
* Proficient in Microsoft applications, including Excel & Word.
* Working knowledge of Treasury Workstation implenentation is a plus.
* Possess strong skills in time management and be very detail oriented.
* Committed to high standards of customer service.
Benefits
Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
Auto-ApplyPolicy Management Coordinator
Ambulatory care coordinator job in Dallas, TX
Policy Management Coordinator - (901904) Description Policy Management CoordinatorAmbulatory Nursing OperationsWHY UT SOUTHWESTERN?With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion.
As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees.
Ranked as the number 1 hospital in Dallas-Fort Worth according to U.
S.
News & World Report, we invest in you with opportunities for career growth and development to align with your future goals.
Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more.
We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARYResponsible for the maintenance of ambulatory and departmental policies, assuring compliance with regulatory requirements and evaluating evidence for best practice.
Coordinates with multidisciplinary leadership, executive sponsors, policy owners and/or content experts throughout the institution for review and implementation of ambulatory policies.
Coordinates and fosters the development of an evidence-based approach to clinical practice.
Uses leadership, mentoring, education and role modeling skills to guide staff in translating evidence into practice to improve patient care and outcomes.
BENEFITSUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees.
Our benefits are designed to support your overall wellbeing, and include:PPO medical plan, available day one at no cost for full-time employee-only coverage100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave BenefitWellness programs Tuition ReimbursementPublic Service Loan Forgiveness (PSLF) Qualified EmployerLearn more about these and other UTSW employee benefits!EXPERIENCE AND EDUCATIONRequiredEducationBachelor's Degree In related field and Experience3 years Experience in a healthcare setting and May have an equivalent combination of education and experience to substitute for both the education and the experience requirements.
Licenses and CertificationsMust have current license, if applicable.
PreferredEducationBachelor's Degree of Science in Nursing (BSN) or other clinical specialty and Master's Degree ExperienceRelated experience in health care, academic, or publications environment strongly preferred.
JOB DUTIESAssist with coordinating, developing, evaluating, reviewing, revising, and evaluating the policies and procedures with research of evidence based practice while integrating applicable standards and regulations.
Responsible for maintaining electronic policy and procedure repository through policy management software Provide assistance for ambulatory departments and clinics with policies and procedures for their respective areas.
Works in collaboration with all disciplines to ensure policies, procedures, and practices are compliant with regulatory standards.
Coordinates with policy owners to assure that no duplication or conflicts in policy exist throughout the system.
Establishes and maintains collaborative relationships across the institution by providing responsive customer service, follow through, and communication.
Assist with the Hospital Policy Committee meetings and follow-ups to ensure all policy and procedures documents are properly vetted, reviewed and approved.
Analyze complex content information gathered from different sources into a clear and logical written policy or procedure, streamline processes and flowcharts.
Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact clinical practices and patient safety.
Ensures that the appropriate staff is notified of new/revised polices/procedures in a timely manner and collaborates with clinical education in identification of education needs and development/delivery of education content as needed.
SECURITY AND EEO STATEMENTSecurityThis position is security-sensitive and subject to Texas Education Code 51.
215, which authorizes UT Southwestern to obtain criminal history record information.
EEOUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community.
As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
Primary Location: Texas-Dallas-5323 Harry Hines BlvdWork Locations: 5323 Harry Hines Blvd 5323 Harry Hines Blvd Dallas 75390Job: Professional & ExecutiveOrganization: 727000 - HSN-Amb Nursing Ops AdminSchedule: Full-time Shift: Day JobEmployee Status: RegularJob Type: StandardJob Posting: Oct 29, 2025, 9:31:35 PM
Auto-ApplyPatient Care Coordinator/Marketing Specialist
Ambulatory care coordinator job in Dallas, TX
Our office, Dallas Endodontics, in Dallas, TX is seeking a Patient Care Coordinator/Marketing Specialist to join our busy specialty practice.
The Patient Care Coordinator/Marketing Specialist plays a dual role in supporting exceptional patient experiences while driving patient acquisition, retention, and community outreach. This position is responsible for managing front-office patient interactions, appointment coordination, treatment presentation support, and executing marketing activities that enhance visibility and growth for dental practices within the practice.
Here is what you need to know about the role, our team and why we could be the right next step in your career.
Full time position offers 30-40 hours a week with flexible hours:
Monday-Friday Early shift: 7:30am-4:00pm Late shift: 8:30am-5:00pm (or until last patient)
Your Responsibilities
Patient Care & Front Office Operations
Greet and assist patients with a high level of customer service, ensuring a positive experience from check-in to check-out.
Manage appointment scheduling, confirmations, recall follow-up, and waitlist processes.
Maintain accurate patient records, verify insurance information, and support financial discussions as needed.
Support the treatment coordinator or clinicians with patient education, treatment plan understanding, and follow-up communication.
Handle inbound calls, emails, and digital inquiries in a professional and timely manner.
Resolve patient concerns or escalate issues to leadership when appropriate
Marketing & Growth Support:
Execute local marketing initiatives such as events, giveaways, community outreach, and referral programs.
Manage the practice's online presence, including Google Business updates, online review responses, social media content support, and basic digital engagement.
Track marketing activities, ROI, and lead sources to support data-driven decision-making.
Collaborate with the central marketing team on campaigns, promotions, and brand consistency.
Assist with patient retention efforts through recall programs, follow-up communication, and loyalty initiatives.
Coordinate internal marketing such as in-office signage, patient education materials, and promotional displays
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
3-5 years of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$20-$29 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Auto-ApplyCoordinator CCBHC Definitive Care
Ambulatory care coordinator job in Dallas, TX
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
:
JOB DESCRIPTION
GENERAL DESCRIPTION:
The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. Our vision is that regardless of challenges faced, the people we serve maximize the ability to find the meaning and satisfaction they choose for their lives. Our Center values Integrity, Quality, Diversity, and Perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive, and trauma-informed care to individuals experiencing serious mental illness, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.
The CCBHC Definitive Care Coordinator will organize access to necessary services and build a therapeutic team to include natural supports and providers for those who are participating in mental health and substance use treatment. The CCBHC Definitive Care Coordinator uses knowledge of social drivers of health, diagnostic characteristics, symptomology of primary mental illness and knowledge of medications, side effects and benefits to provide services in a person-centered, supportive, community-based environment. The CCBHC Care Coordinator is primarily responsible for organizing patient care activities and sharing information among all of the participants concerned with an individual in services care to achieve safer and more effective care. This position depends upon successful relationship building with community partners and referral sources to ensure individual in service access to the right care at the right time. The CCBHC Definitive Care Coordinator is monitored by periodic supervision.
HOME CLINIC - SAMUELL
SERVICE AREA: SOUTH DALLAS
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Create and/or enhance an existing person/family-centered recovery plan that identifies an individuals goals, objectives, strengths and preferred involvement of natural supports as well as coordination with internal and external providers.
Assessing consumer needs on a continual basis throughout the course of treatment
Assistance with scheduling and completing all internal and external provider appointments
Assistance to meet needs impacting social drivers of health including housing, food, clothing, transportation, employment and academic needs
Interacting with other team members to provide comprehensive and timely assistance in resolving issues that are barriers to the consumer receiving services
Coordination with internal and external providers to ensure a holistic approach to care that considers all areas of an individuals life, the individuals wants and goals and all treatment interventions
Documenting services in the electronic health record within 24 hours after services have occurred
Contact with individual in service at least one time per every 90 days at minimum
Develop/maintain collaborative working relationships with internal and external referral resources; allowing creation/renewal of informal and formal agreements between Metrocare and those external agencies. Relationships with external agencies will include but are not limited to: FQHCs, inpatient psychiatric and substance use facilities, the Department of Veteran Affairs, inpatient acute care hospitals and hospital outpatient clinics and community/regional supports and providers such as schools, child welfare agencies, criminal justice and Indian Health Services.
Assists the individual in service in developing and/or strengthening natural supports who will participate in care coordination activities
Helping to maintain a list of community resources for successful external referrals
Maintains confidentiality of information concerning consumers and family members
Perform other duties as assigned
COMPETENCIES:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, excellent communication and presentation skills
Ability to assess and organize complex information regarding an individuals goals in useable format that is clear to the individual and participating members of the therapeutic team (natural supports, internal and external providers)
Knowledge of Social Drivers of Health and how to assist an individual in service in accessing necessary services
Clinical skill for evaluating accuracy of clinical screening and providing appropriate clinical intervention
Knowledge of Trauma Informed Recovery Planning, Harm Reduction, Motivational Interviewing and Person Centered Approaches to Care
Interpersonal skills to communicate and encourage collaboration among therapeutic team members
QUALIFICATIONS
EDUCATION AND EXPERIENCE:
Bachelors Degree in social work, psychology, criminal justice or related human services field
Minimum of 1 year of experience in behavioral health care, working with individuals with severe persistent mental illness and/or substance use disorders
Strong knowledge base of Dallas County community providers and resources to include behavioral and physical health care, housing, transportation, employment/academic supports and other social service agencies
OR
Masters degree in Psychology, Social Work, or related field.
REASONING ABILITY:
Ability to carry out oral and/or written instructions
Ability to operate as a team member, yet able to make positive, individual judgments
Ability to assess needs of consumers
Ability to recognize and report side effects of psychoactive medications
Ability to assess a potential crisis situation and ensure the delivery of services at the proper level of care
Ability to work collaboratively with co -workers
Ability to work in a high stress environment, take initiative and be creative
Ability to drive a multi-passenger vehicle
Ability to successfully use an automated clinical record keeping system
COMPUTER SKILLS:
Intermediate level on MS Excel, Email and word processing programs
Ability to utilize Internet for resources.
CERTIFICATIONS, LICENSES, TRAINING, REGISTRATIONS:
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain Texas Driver License within three (3) months of employment.
Liability insurance required if employee will operate personal vehicle on Center property or for Center business. Must be insurable by Centers liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
TB Test, CPR, First Aid and SAMA to be provided within 30 days for hire
TAC web-based training
Certified Community Behavioral health Clinic Trainings completed within the first year of hire
PHYSICAL DEMANDS & WORK ENVIRONMENT
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 15 pounds). The position requires standing and/or walking in excess of 7 hours a day.
TRAVEL:
In-county travel is required.
WORK ENVIRONMENT:
The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.
The noise level may vary between low and mild.
The work environment should not be unusually hot or cold.
Benefits Information and Perks:
Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:
Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend - 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
Auto-ApplyHypercare Coordinator- Plano, TX
Ambulatory care coordinator job in Plano, TX
Hi, Job Title: Hypercare Coordinator Duration: 9-12 months Contract We have below job opening. If you are interested and your experience match with job description. Please send your updated resume with below details....Asap Expected rate all inc on W2/1099 /C2C:
Visa status:
Current Location:
Availability:
Bachelor degree and years of passing :
Master degree and years of passing :
Role Summary:
The Hypercare Coordinator will support post-deployment activities during the decommissioning phase. The role ensures a smooth transition, prompt issue resolution, and structured hypercare support for stakeholders.
Roles & Responsibilities
Support post-deployment activities during system decommissioning.
Ensure a smooth transition for business and technical teams.
Monitor and manage all hypercare activities post-decommission.
Serve as the first point of contact for issue resolution during transition.
Coordinate closely with technical teams to troubleshoot and resolve issues.
Maintain logs and documentation for all issues and resolutions.
Provide regular communication and status updates to stakeholders.
Required Skills & Experience
Experience in hypercare or post-implementation support.
Strong analytical and problem-solving skills.
Excellent coordination and follow-up abilities.
Strong communication and stakeholder-management skills.
Familiarity with telecom or IT systems preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Pharmacy Care Coordinator - Remote
Ambulatory care coordinator job in Plano, TX
The Care Pharmacy Technician will help our communities thrive by optimizing medication management to allow our physicians more time to focus on patient care and support care coordination for assigned patient cohorts. The Care Pharmacy Technician assists with the fulfillment of patient orders to ensure patients receive their medications on time. Under the direction and supervision of the Senior Manager of Pharmacy Services and Team Lead, the Care Pharmacy Technician assists members by providing support, identifying adherence barriers, improving adherence, and facilitating patient medication orders to support member compliance with treatment plans.
ROLE AND RESPONSIBILITIES
•Understand confidentiality with respect to patient/ client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and follow HIPAA guidelines regarding readily identifiable protected health information.
•Provides telephonic follow up with members to provide medication management to assigned patients for chronic disease support.
•Coordinate delivery of medications to the patient
•Facilitate patients to the Pharmacist for all clinical needs.
•Manage patient orders to the point of Pharmacist verification to ensure the order is complete and ready for final verification.
•Complete assigned tasks related to medication management services.
•Accessing, inputting, and retrieving information through the Pharmacy's computer network to maintain accurate records.
•Obtain refill authorizations from prescribers.
•Process and prepare third-party insurance claims.
•Maintains accurate patient/client profiles.
•Provides medication management services utilizing prescribed workflows.
•Comply with established procedures, rules, and regulations.
•Completes clear and concise documentation in Care Management programs.
•Professionally answer phones and direct customer calls to the appropriate personnel.
•Accept prescriptions to be filled and ensuring that the PIC has the data necessary to fill the orders.
•Handle customer problems/concerns in a calm manner and referring them to the pharmacist accordingly and notify the pharmacist of any issues.
•Promoting teamwork, professional services and clear communication.
•Recognizes and adheres to the scope / limitations of job requirements.
•Performs other related duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
•High school diploma or equivalent.
•Pharmacy technician license or pharmacy technician trainee license from the Texas State Board.
•Strong communication and customer service skills.
•Work a flexible schedule, including evenings and weekends.
•Ability to read and transcribe pharmaceutical information.
•Sit for long periods of time, stand for intermittent periods of time.
•Flexibility to work in an office setting and work from home.
Care Coordinator
Ambulatory care coordinator job in Dallas, TX
Your Job: The Care Coordinator will support MMG Primary Care Practices, Physicians, and staff (“Patient Care team”) in various quality driven projects and act as an extension of the Patient Care team to help MMG achieve quality driven goals. The Care Coordinator participates in planning, providing, and evaluating patient care at the appropriate skill level. The position has a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The Care Coordinator works under the direction of the MMG Care Coordination Clinical Manager and in coordination with the Patient Care Team to outreach to patients whose clinical measures need to be addressed. This individual will partner with MMG Primary Care physician offices to help achieve benchmarks for patient care and maintain/improve quality of care delivery across multiple payers and patient populations.
Your Job Requirements:
• Graduation from an accredited Medical Assistant program
• Medical Assistant Certification required
• Experience of at least 5 years as a Certified Medical Assistant
• High school graduate or GED equivalent.
• Current Basic Life Support certification.
• Proven ability to mentor others
• Expert in computer literacy in electronic health record.
• Knowledge of medical terminology.
• HEDIS Quality Measures experience
• Excellent communication and customer service skills required
• Proficiency in Word, Excel, and PowerPoint required.
• Ability to work independently, while collaborating with other team members
• Ability to self-motivate, prioritize, and be willing to invest in a change process to improve efficiencies
Your Job Responsibilities:
• Educate and train Patient Care team on standardized operational workflows, developed in coordination with Care Coordination Clinical Manager, to close gaps in care and ultimately optimize quality metrics as measured by various value-based care programs
• Partner with the Patient Care team to assist patients in completing health screens and address preventive care measures that are not yet completed
• Support the Patient Care team as needed by outreaching to Patients with clinical measures needing to be addressed, to either address clinical measures over the telephone or scheduling an office visit for the Patients to address the clinical measures
• Update preventive health screens and clinical measures that have been determined as completed in the EMR, as needed
• Communicate regularly with interdisciplinary team members to coordinate/update a patient's care
• Maintain accurate tracking log of patients who have been outreached and status of their preventive health screens and clinical measures
• Participate in various quality driven initiatives within MMG and collaborate together to achieve high level patient outcomes
• Submit data to external agencies as directed by Care Coordination Clinical Manager
• Explain the importance of preventive health screens and clinical measures to patients and families
• Perform as needed all duties at the expert level within the scope of a Medical Assistant's scope of practice
• Record patient care documentation in the medical record accurately and in a timely manner
• Coordinate patient care as directed by provider, and policies/procedures
• Rotate clinic to clinic within MMG locations as assigned by Care Coordination Clinical Manager
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:
Newsweek's America's Most Admired Workplaces 2026
Glassdoor's Best-Led Companies 2025
Fortune's Best Workplaces in Health Care 2025
Great Place to Work Certified 2026-2026
Glassdoor's Best Places to Work 2025
TIME's Best Companies for Future Leaders 2025
Military Friendly - Gold Employer 2025
Newsweek's America's Greatest Workplaces for Mental Well-Being 2025
Becker's Healthcare Top Places to Work in Healthcare 2025
Newsweek's Greatest Workplaces 2025
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Garland, TX
Peak Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Garland, TX
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Dallas, TX
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyPatient Care Coordinator - Full Time
Ambulatory care coordinator job in Colleyville, TX
Here's a refined, recruiter-approved version of the Patient Care Coordinator job description, optimized for web posting. The revised copy strengthens clarity, flow, and professionalism while emphasizing R3's patient-centric culture and mission.
Patient Care Coordinator
R3 Wound Care & Hyperbarics | DFW, Houston, San Antonio About R3
R3 Wound Care & Hyperbarics is an innovative, patient-centered provider of advanced wound healing and hyperbaric medicine across the Dallas-Fort Worth metroplex, Houston, and San Antonio. Our Advanced Healing Platform is built around quality, safety, service, and access-delivering exceptional outcomes and restoring quality of life to patients with complex, chronic wounds.
Wound care and hyperbarics are specialty services, and R3 goes far beyond traditional wound management. Our mission is to heal the most advanced wounds-and our culture is built on teamwork, flexibility, and a shared commitment to compassionate care. Position Overview
As a Patient Care Coordinator, you are the first point of contact for patients and referral partners, playing a critical role in creating a seamless and supportive care experience. This is a fast-paced, detail-oriented role that requires excellent communication skills, a collaborative mindset, and a heart for service.
You'll be responsible for patient scheduling, referral coordination, insurance verification, and administrative support, ensuring every patient receives the “white glove” service that defines the R3 experience.
Hourly pay range: $21.00 - $28.00, based on experience Key Responsibilities
Greet patients and visitors warmly, answer phones, and manage clinic scheduling
Coordinate and process inbound referrals (faxed, live calls, and in-house) in a timely and professional manner
Obtain and verify insurance coverage, including benefits, eligibility, and prior authorization requirements
Maintain complete and accurate patient records and demographic information in the EMR
Collect patient copays and explain cost breakdowns as needed
Schedule appointments through outbound follow-up calls with patients
Ensure all PCP referral documentation is completed when required
Act as liaison between patients, clinical staff, and external referral partners
Deliver a “white glove” experience to referral sources and patients through prompt, proactive communication
Track referrals and maintain accurate documentation in the CRM, EHR, and relevant systems
Monitor and order office supplies to ensure the clinic is well-stocked
Support other administrative and front-office duties as assigned
Qualifications
Minimum 2 years of experience in a call center, front desk, or medical office setting
High school diploma or equivalent required
3-5 years of administrative support or assistant-level experience preferred
Familiarity with insurance policies, referral processes, Medicare, and HIPAA regulations is a strong plus
Strong multitasking and time management skills in a fast-paced environment
Exceptional customer service and interpersonal communication skills
Proficient with Microsoft Office (Word, Excel, Outlook) and EHR systems
Prior experience in a clinical, medical office, or hospital setting strongly preferred
R3 Benefits
At R3, our team members take pride in providing personalized care that helps people heal. In return, we offer:
Competitive compensation
Professional development including medical education and clinical certifications
Paid Time Off, Holiday, Bereavement, and Maternity Leave
401(k) retirement plan with company match
Company-sponsored health and dental insurance
A full suite of voluntary benefits
Ongoing training and mentorship, led by the R3 Chief Medical Officer
Join Us
If you're passionate about service, thrive in a team environment, and want to be part of something meaningful, apply today to join the R3 family. Help us deliver care that truly transforms lives.
Hospitality Coordinator
Ambulatory care coordinator job in Frisco, TX
About Us We are a travel services agency dedicated to creating smooth, personalized, and memorable experiences for our clients. From luxury cruises and resort stays to custom itineraries, our focus is on delivering exceptional hospitality every step of the way.
Position Overview
We are seeking a highly organized and service-oriented Hospitality Coordinator to join our team. This role is ideal for someone who enjoys helping others, has strong attention to detail, and thrives in a client-focused environment. You will coordinate travel arrangements, support clients with their bookings, and ensure seamless experiences from start to finish.
Key Responsibilities
Coordinate travel reservations including flights, accommodations, cruises, and excursions
Provide personalized service and timely communication to clients
Assist with itinerary planning, confirmations, and special requests
Ensure accurate documentation and smooth handling of travel logistics
Collaborate with team members to maintain high standards of hospitality and service
Qualifications
Strong communication and organizational skills
Passion for hospitality and client care
Ability to multitask and manage multiple requests with efficiency
Comfortable working with digital tools and booking systems
Previous experience in hospitality, travel, or customer service is a plus
What We Offer
Flexible, remote-friendly work environment
Training and professional development opportunities
Access to industry certifications and travel perks
Growth potential within a supportive team environment
Care Coordinator
Ambulatory care coordinator job in Greenville, TX
Care Coordinator
Reports to: Site Practice Manager
The Care Coordinator works as part of the clinical team and is responsible to provide nursing care and related assistance to patients/families. The Care Coordinator is involved in both direct and indirect patient care, and is engaged to make contact with patients that are difficult to reach. The Care Coordinator addresses chronic medical needs and facilitates assistance within their scope of practice. Care Coordinator will act as a member of the care team and work in collaboration with other health team members and is responsible for assisting in the promotion of the health and well-being of a panel of patients. The Care Coordinator will do clinical care management which includes pre-planning and follow-up care, for the patients. They will provide follow-up care for patients that are returning from in-patient care and check with patients regarding any missed appointments.
Contribution to the Carevide Mission:
Carevide is a non-profit healthcare provider that provides services to thousands of underserved and uninsured individuals across the Northeast Texas area. Each team member's role is vital to the success of Carevide's mission. Care coordination has a meaningful impact on the mission as follows:
Accessible Healthcare:
Carevide's foundation is built on providing access for underserved individuals who have challenges accessing healthcare services in their communities. Clinical support teams play an essential role in facilitating access to healthcare services at Carevide through direct patient care, care coordination, and assuring linkages to additional services such as behavioral health, dental care, pharmacy services, and social services. Clinical support teams are in a unique position to ensure patients are cared for with compassion, dignity, and a high level of customer service during their care at Carevide.
High-Quality Healthcare
: As a federally qualified health center, Carevide is held to high-quality patient care and safety standards. Care coordination is key to delivering quality healthcare and improving patient outcomes. Clinical care coordination teams contribute to quality patient outcomes by supporting clinicians in patient care while assuring quality care is provided, gaps in care are addressed and quality metrics are achieved organizational-wide.
Financial Sustainability
: Carevide is committed to a value-based model of healthcare delivery where a priority is placed on improving patient outcomes, provider performance, and positive patient experiences. Carevide participates in pay-for-performance contracts with insurance payers that incentivize performance on quality metrics and reward high-performing health centers through financial incentives. Care coordination is a vital component of closing healthcare gaps, improving patient health outcomes, and earning incentive revenue for the health center's ongoing operations.
Characteristics/Skills:
Interpersonal skills:
Ability to work with patients from diverse socio-economic backgrounds.
Acts as a member of the care team, working in collaboration with the clinical and non-clinical staff to promote the health and wellbeing of the patients.
Strong communication skills to relate to patients/families, and other health care team members.
Treating all patients with dignity and compassion without creating barriers.
Maintain professional atmosphere in the clinic, and promote Carevide in a positive manner in the community.
Organizational skills:
Ability to manage multiple priorities and remain highly efficient.
Closing the loop on treatments plans, diagnostic imaging, referrals and lab test.
Clinical skills:
Excellent clinical skills
Maintain standards of care and patient safety
Interpreting reports, data and medical information
Ability to educate on disease process and outcomes
Ability to document clearly with accurate medical terminology
Essential Functions:
Functions and job duties may vary from site to site but may include all or many of the duties below. Care coordinator may temporarily perform other duties as assigned to maintain operations and services.
Closing the loop on treatment plans, diagnostic imaging, referrals and lab test.
Assist with chart audits, tracking logs, vaccine logs and inventory, abnormal pap logs, and referrals as directed.
Manage cycle time and alert provider and care team of inefficiencies
Assists care team in times of increased cycle time.
Return patient calls that are tasked from the PSC.
Cover MA's when they are out or as needed
Room/intake all care coordination patients as feasible
Pre-visit chart audits for care coordination patients
Maintain protocols/ health guidelines in patients EHR chart
Obtain records for hospital follow-ups
Medication refill back-up for care team
Prior authorization for medications
DME, home health paper work coordination
Surgery clearance coordination
Help care team with diagnostic imaging test actions
Laboratory coverage as needed
Huddle management for care coordination
Special provider projects
Employee will participate in ongoing training activities as provided by the organization related to assigned tasks and providing patient-centered care.
Evaluation:
Evaluations of work performance will be on-going, and will be carried out by the Practice manager, and will include specific duties and responsibilities of this position description along with employee professionalism and general working behavior. Formal evaluations will normally be performed annually, but may be initiated at other times be the clinic manager.
General Qualifications and requirements:
Completed an accredited RN or LVN program, and is currently licensed by the Texas Board of Nurse Examiners or have completed an accredited Medical Assistant program.
1 year of experience in Family Medicine. Experience with administrative duties and knowledge of Microsoft Office are required.
Basic Life Support certification
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Arlington, TX
We're seeking a Patient Care Coordinator to join our growing team! Reliability, trustworthiness and consistency with regard to attendance is extremely important to this job. The ability to regularly and timely attend work, cooperative and politely work and deal with others, and to effectively multi-task and work in a stressful environment are also essential functions to this job
Benefits:
Health/Dental/Vision Insurance
Ancillary policies including AD&D, STD, Cardiac, Cancer, Critical Illness, Hospital Confinement
Whole and Term Life Insurance
Tuition Reimbursement
Paid Time Off
Immediate 401(k)
Unparalleled Corporate Support
Responsibilities:
Prepares and oversees daily schedule for nursing department;
Ensures proper coverage for all nursing assignments;
Completes daily absences, tardies, and NCNS (no-call, no-show) documentation;
Assists in orienting new nursing staff;
Completes daily call log documenting time, employee called, and response;
Adjusts daily staffing to reflect changes in census;
Monitors time sheets to eliminate unscheduled overtime;
Monitors Relias compliance for nursing staff;
Monitors and assists in ensuring proper KIOSK documentation;
Daily Quality Assurance rounds;
May temporarily assume duties of CNA as needed;
Assist in answering phones and directing phone calls as needed;
Communicates with DON concerning any staffing issues: short staff, overtime, repeat absenteeism, tardiness, etc.;
Other duties as assigned.
Requirements:
Ability to record information and perform technical procedures.
Good communication skills with excellent self-discipline and patience.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyCare Coordinator / Patient Care Coordinator
Ambulatory care coordinator job in Lewisville, TX
About Selah
At Selah Health, we believe healthcare should feel human. We build modern solutions in Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Nurse Triage to simplify care delivery, keep providers and patients connected, and give care teams real-time insights.
Through these solutions, we support care coordination, patient engagement, remote monitoring, and clinical follow-up, helping providers deliver better care with less complexity.
Role Overview
As a Care Coordinator, you will manage an innovative Chronic Care Management (CCM) program leveraging virtual care and Remote Patient Monitoring (RPM) technology/devices. This role is onsite in Lewisville, TX, where you'll support patients, collaborate with care teams, and ensure smooth digital and in-person care experiences.
Key Responsibilities
Remotely provide basic patient coaching and care to improve health outcomes.
Develop individualized care plans with patients, families/caregivers, and providers.
Monitor patient adherence, track outcomes, and facilitate care plan adjustments.
Coach and educate patients on chronic condition management, preventive care, and physician directives.
Facilitate CCM and RPM program enrollment and patient onboarding.
Maintain concise and accurate documentation.
Support primary care providers with timely communication, follow-ups, and care plan integration.
Partner with the clinical team to launch and scale Virtual RPM/CCM programs.
Review patient eligibility and conduct patient intake for Remote Monitoring.
Enroll patients into the program at the clinic and explain benefits clearly.
Train patients on using at-home monitoring equipment and mobile applications.
Manage RPM kit assignment, supply tracking, and off-boarding when needed.
Connect with CCM patients monthly via phone or telemedicine.
Triage patient problems flagged by RPM technology and escalate as required.
Generate reports and clinical notes for review.
Work closely with clinicians, care coordinators, product designers, and AI developers to ensure digital interactions are seamless, compassionate, and clinically aligned.
Drive client delight: deliver not only resolution but reassurance-creating emotional connection, clarity, and confidence in every message, follow-up, or escalation.
Promote program benefits consistently to patients and stakeholders.
Qualifications
Foreign Medical Graduate (FMG), Medical Assistant (MA), Certified Nurse Assistant (CNA), or Pharmacy Intern - preferred.
Bilingual (Spanish) - preferred.
Excellent communication and customer service skills.
Strong computer proficiency.
Understanding of the U.S. healthcare system.
Criminal background check required.
Requirements
Experience Level: 6months to 2 years
Knowledge of end-to-end clinical workflows, including patient scheduling, care coordination, ICD-10/CPT coding, and revenue cycle management.
Outstanding interpersonal skills, especially when working with elderly patients.
Customer-first mindset with the ability to build trust and long-term patient engagement.
Patient Care Coordinator (Dental Front Desk)
Ambulatory care coordinator job in Krum, TX
Job DescriptionSalary: 22
Join Our Team as a Front Desk Coordinator at McCart Family Dental!
Are you a friendly, organized, and experienced dental professional looking to make a significant impact? McCart Family Dental in Krum, TX, is seeking a dedicated Front Desk Coordinator to be the welcoming face and voice of our practice. If you have a passion for exceptional patient care and a minimum of one year of dental office experience, we invite you to join our valued team!
About the Role:
As our Front Desk Coordinator, you are the heart of our patient experience. You'll be the first friendly face our patients see and the warm voice they hear, setting the tone for their entire visit. Your ability to manage a busy front office with a smile, while ensuring smooth operations, is key to our success.
Key Responsibilities:
Exceptional Patient Service: Greet and welcome patients with a warm smile, ensuring a positive first impression upon arrival and dismissal.
Appointment Management: Efficiently schedule, confirm, and follow up on patient appointments, including managing no-shows and cancellations.
Insurance & Billing: Accurately verify patient insurance, enter demographic information, collect co-pays, and handle cash transactions. You'll need a clear understanding of various insurance plans to ensure proper scheduling and billing.
Communication Hub: Answer multi-line telephones, respond to patient questions and concerns with professionalism, and maintain clear communication both verbally and in writing.
Office Operations: Operate standard office equipment, perform data entry for accurate patient billing, and scan patient information.
Team Collaboration: Contribute positively to a team-oriented environment and assist with other projects/tasks as assigned.
What We're Looking For:
Experience: Minimum of 1 year of experience in a dental office setting is required.
Customer Service Excellence: A proven track record of providing outstanding customer service.
Communication Skills: Excellent verbal and written communication skills.
Organizational Prowess: Strong problem-solving abilities, high energy, and exceptional multi-tasking skills in a fast-paced environment.
Technical Skills: Proficiency with dental software and standard office equipment.
Positive Attitude: A positive contribution to our valued team approach and adherence to company dress and appearance requirements.
Why Join McCart Family Dental?
We believe in supporting our team members and fostering a professional, growth-oriented environment. We offer a competitive benefits package designed to reward your hard work and dedication, including:
Competitive Base Salary
Potential Bonus Structure
Medical Insurance
Vision Insurance
In-House Employee Dental Plan
Paid Time Off + Major Holidays
Company Training & Professional Development
Career Advancement from Within
401K
If you are ready to bring your skills and passion to a thriving dental practice, we encourage you to apply! We look forward to welcoming you to the McCart Family Dental team.
Wrap Around Facilitator and Care Coordinator ( Bilingual Preferred)
Ambulatory care coordinator job in Dallas, TX
Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare's Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
Job Description:
GENERAL DESCRIPTION:
The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.
The Wraparound Care Coordinator is a formal member of the wraparound team whose role is to provide psychosocial/rehabilitative service to persons with serious mental illness in an effort to improve functionality within the community. Services may include, but are not limited to, assessment, development of measurable treatment goals and objectives, referral, linkage, advocacy, monitoring, crisis intervention, transportation, and continuity of care. Provide on-call coverage rotation coupled with routine hospital admission/discharge planning. The overall goal of this position is to maximize the consumer's potential level of functioning, reduce hospitalization and aid in the successful reintegration of consumers into the community.
National Wraparound Initiative *******************
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The essential functions listed here are representative of those that must be met to successfully perform the job.
Provide overall service coordination, psychosocial rehabilitation, emergency services/assessment, referral, transportation, linkage, and advocacy to consumers with varying needs. Perform duties in concert with other members of an interdisciplinary treatment team.
Formulate individual recovery plan based on assessment findings on all new admissions.
Develop measurable objectives and goals agreed upon by the consumer.
Actively assist in obtaining and modifying goals as needed.
Document all attempts to involve consumers, service providers, and caregivers (unless opposed by the consumer) in service plan process.
Review service plans every six months or as clinically indicated.
Participate in daily interdisciplinary team staffing. Present psychosocial assessment findings. Update team on progress or lack of progress in reaching agreed upon goals. Provide relevant information that might affect the course of treatment.
Follow-up with assigned consumers who miss a scheduled clinic appointment. Document attempts to contact consumers. Report repeated unsuccessful efforts to contact the treatment team.
Oversees and assists assigned consumers' medication adherence. Provides med training, arranges transportation to scheduled office-based appointments, and prompts needed refills.
Follow-up within 1 hour with hospital or ER on assigned consumers who accessed emergency services. Report status-disposition to treatment team.
Document clinical services by the close of the next business day.
Perform follow up hospital assessments the same day as requested by the hospital and report assessment outcome to the Clinical Manager
Provides crisis intervention/on-call services during the work week and by weekend rotation. Make home and hospital visits, initiates mental illness warrants, work with police and other public servants as a needed to address crisis for assigned clients or any ACT team client during on call rotation.
Facilitate inpatient admission upon request of the treatment team and/or hospital. Provide continuity of services throughout inpatient stay. Participate actively in discharge planning with hospital. Meet with the consumer within 2 days of discharge in the community.
Provide individual or group rehabilitation sessions at a frequency of 10 hours per month per assigned client, primarily in vivo. This should be at a minimum of 90% of the individual caseload and team caseload.
Evaluate progress of clinical session, solicit feedback from consumer(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues.
Co-facilitating family education workshops.
Identify and assist consumers in obtaining entitlements by providing referrals, advocacy, and negotiation, as needed.
Participation in a required-on call rotation.
If under Clinical Supervision for Board Licensure additional duties may include:
Provide a minimum of four hours per week of direct clinical practice,
Engage in competency development using specialized clinical knowledge and advanced skills to assess, diagnose, and treat mental, emotional, and behavioral disorders, conditions, and addictions.
Engage in and provide treatment methods across the following client types:
Individuals
Marital
Couple
Family
Group psychotherapy
Performs other duties as assigned.
COMPETENCIES:
The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.
Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards, and applicable state/federal laws.
Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication and presentation skills.
Adult Competencies as outlined by HHSC for TRR requirements with emphasis on crisis intervention, engagement, and motivational interviewing.
Excellent organizational skills with the ability to prioritize workflow and meet deadlines.
Ability to handle multiple tasks and special projects simultaneously.
Able to maintain a high level of professionalism and confidentiality.
QUALIFICATIONS
EDUCATION AND EXPERIENCE:
Required: Bachelor's degree in human services with 1 to 3 years' experience in MH/MR or related field.
Preferred: Master's degree with 0 to 2 years' experience in human services.
DRIVING REQUIRED: Yes
MATHEMATICAL SKILLS:
Basic math skills required.
Ability to work with reports and numbers.
Ability to calculate moderately complex figures and amounts to accurately report activities and budgets.
REASONING ABILITY:
Ability to organize workflow and execute clinical services with difficult population.
Ability to effectively manage a caseload of 10-12 consumers with varying needs.
Ability to problem solve, exercise good judgment, and make sound clinical decisions.
Skilled in using tact and diplomacy in interacting with staff and consumers.
Ability to work as a team member.
Able to maintain work in 95% compliance of standards at all times.
Effective written and verbal communication skills.
Ability to organize and prioritize tasks.
Able to work independently with minimal supervision.
Able to work flexible hours.
Ability to successfully use an automated clinical record keeping system.
COMPUTER SKILLS:
Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint).
Ability to utilize Internet for resources.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment.
Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center's liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.
Benefits Information and Perks:
Metrocare couldn't have a great employee-first culture without great benefits. That's why we offer a competitive salary, exceptional training, and an outstanding benefits package:
Medical/Dental/Vision
Paid Time Off
Paid Holidays
Employee Assistance Program
Retirement Plan, including employer matching
Health Savings Account, including employer matching
Professional Development allowance up to $2000 per year
Bilingual Stipend - 6% of the base salary
Many other benefits
Equal Employment Opportunity/Affirmative Action Employer
Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.
No Recruitment Agencies Please
Auto-ApplyPatient Care Coordinator
Ambulatory care coordinator job in Dallas, TX
Our office, Ayik & Berto - Woodhill Endodontics, in Dallas, TX is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors while being able to multi-task. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Schedule:
Monday - Friday 8:00am-5:00pm- No Weekends!
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
Ability to multi-task
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$17-$23 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Auto-ApplyPatient Care Coordinator - Van Alstyne
Ambulatory care coordinator job in Van Alstyne, TX
Peak Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Van Alstyne, TX. Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.