Ambulatory care coordinator jobs in Murfreesboro, TN

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: Care Coordinator Location: Franklin & Murfreesboro At ADVENT, our Care Coordinators are the heart of the patient experience - connecting patients, providers, and teams to deliver care that's both seamless and compassionate. This role blends empathy with action, balancing communication, problem-solving, and precision. Care Coordinators are experts in guiding patients through their treatment journey, helping them understand their options, navigate insurance, and experience ADVENT's unique approach to better breathing and better living. Great position for someone with experience working in a similar position in dermatology, plastic surgery, optical, chiropractic, wellness, weight loss clinic or spa environment. What You'll Do: Serve as the primary point of contact for patients and families, building trust and rapport, demonstrating empathy, and providing education to support the treatment plan as directed by the clinic's MD. Identify and resolve care barriers, confidently addressing patient questions, concerns, or objections, and guiding patients toward successful completion of their care journey. Balance compassion with efficiency, ensuring patients feel supported without impacting clinic workflow. Advocate for patients on financial matters, including insurance coverage, estimates/deposits, authorization status, out-of-pocket costs, and pre/post-operative instructions. Own the patient journey end-to-end, using strong listening, communication, influencing, and problem-solving skills to keep patients motivated and focused on treatment outcomes. Coordinate scheduling, follow-ups, procedures, and documentation, partnering with staff and surgeons to ensure accurate and timely completion of care. Monitor patient adherence to care plans, identify gaps in treatment, and proactively engage patients using ADVENT's value proposition and outcomes. Confidently discuss costs and payments, providing guidance and recommending next steps in the patient journey with a value-driven approach. What You Bring: Proven success in customer engagement within a sales-driven or care coordination environment (inside sales experience preferred) Bachelor's degree in healthcare, social work, or related field - or equivalent experience Skilled in managing insurance, benefits, and cost-of-care discussions with patients Strong influencer with a passion for guiding patients toward their goals and treatment outcomes Proficient in medical terminology and comfortable collaborating with providers Highly organized with exceptional attention to detail and accuracy Excellent time management; able to work independently, anticipate needs, and plan proactively Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) Willingness to support at other nearby clinics as needed Why Choose ADVENT: 16+ days PTO (prorated first year) + paid holidays Health, dental, and vision coverage with employer-paid HRA 401k match & life insurance Regular business hours - no nights or weekends A culture that values solutions and encourages growth Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself! This is a full time 32-40 hr/week flex position Explore more at: ADVENT Careers Website Salary Description $20.60 - $25.75 per hour

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

This position is responsible for working on behalf of FirstBank to ensure customer satisfaction with Treasury Management products from the Sales Decision to Implementation. This will require making relevant decisions within bank policy to assist in making the transition to FirstBank's Treasury Management products smooth and maintaining the relationship. Also, responsible for working as a team to create pricing proposals, RFP completion and implementation of new products and services. Essential Duties & Responsibilities: * Create pricing proposals with the sales team based on competition bank statements or analysis statements * Implement all Treasury Management products and services from sales decision to fully operational, while making relevant decisions as needed for customer service. * Provide timely customer support to all Treasury Management products and services before and after implementation. * Support the sales team by cross selling Treasury Management products to existing customers * Take ownership in the customer and coordinate support issues and resolution with vendors * Conduct on sight meetings as needed to handle training, services issues and conduct client reviews * Support Treasury Management Sales team with RFP completion and delivery within requested RFP time frame. * Maintain open communication with Treasury Management Sales, Relationship Manager and the customer * Perform other duties as assigned. Qualifications: Education and/or Experience * Previous Treasury Management experience preferred but not required * 3+ years previous banking experience required * Self motivated with time management skills * Customer Service/Problem Resolution Experience required

Job DescriptionDescription: Under supervision, this position performs a variety of skills and functions in support of the Team Operations Center. It receives and dispatches emergency and non-emergency calls, participates in the work of a dispatcher/call taker, and performs other duties as assigned. Requirements: • Displays leadership, sets an example of professionalism and conduct and sets the standard for the employees to follow. • Operate EMS Computer-Aided Dispatching equipment to quickly and accurately receive and transmit information on medical ambulance calls to TMHC Team Mobile Health Care and contracted clients. • Evaluate incoming calls to determine the appropriate emergency medical service (EMS) assistance required, dispatching units, and transmitting information and messages upon request and/or according to established procedures. • Demonstrate extensive communication skills and exercise considerable judgment under pressure. Works under the general direction of the Chief Executive Officer. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service. • Operates an EMS Computer-Aided Dispatching console consisting of a multi-button telephone system, base radio, and computer terminal. • Answers incoming calls obtains necessary information from callers • Assesses incoming calls to determine the nature and urgency and dispatches the appropriate personnel. • Maintains the status and location of all EMS personnel and vehicles. • Transmits messages and information to equipment and units responding to calls. • Contacts outside agencies as directed by the Manager on Duty. • Answers routine questions or refers calls to appropriate departments and administration. • Consult with leadership on non-routine matters. • High School Diploma or Equivalent. • Tennessee Advanced EMT License preferred. • Superior Customer Service and Critical Thinking Skills • Strong multi-tasking and time management abilities. • one year of dispatching preferred.

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees. We are committed to: · Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care · Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program · Supporting clinicians with comprehensive mentorship and professional development opportunities Our Mission: At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another. Job Description The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR! Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas. Qualifications 1. Education -- High School Diploma or equivalent. 2. Experience -- 1+ years medical office receptionist experience required. 3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus. 4. Understanding of Medical Insurance Verification & Authorization 5. Excellent Communication skills both verbal & written. Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level. Additional Information Benefits Package includes: Bonus Rewards Program Medical, Dental, Vision and Basic Life/AD&D Insurance Flexible Spending Accounts Health Savings Accounts Generous Paid Time Off 6 paid holidays 401(k) matching Supplemental Life, Short- & Long-Term Disability Insurance Health & Wellness Program Gym Membership Discounts Employee Assistance Program Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog Professional Development Work Life Balance · Flexible Scheduling · Community engagement through volunteering, mission trips, and philanthropy · Team events including Fun Runs, Book clubs and Team Trivia Night · Partnerships with local high school athletic teams Investment from a company that wants you to succeed and thrive!

Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees. We are committed to: · Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care · Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program · Supporting clinicians with comprehensive mentorship and professional development opportunities Our Mission: At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another. Job Description The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care. As the first point of contact for our patients & customers, the Patient Care Coordinator is, quite literally, the voice & face of STAR! Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The Patient Care Coordinator also maintains an orderly condition of treatment, reception, and storage areas. Qualifications 1. Education -- High School Diploma or equivalent. 2. Experience -- 1+ years medical office receptionist experience required. 3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus. 4. Understanding of Medical Insurance Verification & Authorization 5. Excellent Communication skills both verbal & written. Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level. Additional Information Benefits Package includes: Bonus Rewards Program Medical, Dental, Vision and Basic Life/AD&D Insurance Flexible Spending Accounts Health Savings Accounts Generous Paid Time Off 6 paid holidays 401(k) matching Supplemental Life, Short- & Long-Term Disability Insurance Health & Wellness Program Gym Membership Discounts Employee Assistance Program Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog Professional Development Work Life Balance · Flexible Scheduling · Community engagement through volunteering, mission trips, and philanthropy · Team events including Fun Runs, Book clubs and Team Trivia Night · Partnerships with local high school athletic teams Investment from a company that wants you to succeed and thrive!

Job Description Care Coordinator I THL Join Our Mission to Empower and Transform Lives The Care Coordinator generally meets with the client(s) and the client's family (foster, adoptive or biological) in the client's home or residence, on a regularly scheduled basis with Phone call triage assessments during the off months and weeks of face to face care. In addition, the Care Coordinator may meet with the members of the client's extended family and community supports at locations such as school, court, job site, etc., as specified to meet the client's service and advocacy needs. The Care Coordinator's hours of work will vary depending on the individual needs of his/her caseload but are generally able to be scheduled in a manner that does not exceed 40 hours in a given week. On-call and after-hours At Omni Family of Services, we are more than a multi-state human services agency-we are a family dedicated to making a meaningful impact. Through foster care, adoption, outpatient behavioral health, and community-based family support, we provide innovative, evidence-based, and trauma-responsive care that empowers children, adults, and families on their journey to healing and growth. What you bring to this role: Bring your passion and expertise A desire to help others become the best they can be in serving our clients while managing a healthy work/life balance. Ability to be a team member and thought leader. A minimum of a bachelor's degree in a behavioral health related field such as counseling, social work, or psychology. Valid Driver's License Proof of Automobile Insurance and Reliable Transportation Certification in proper crisis prevention initiatives and universal precautions required. Our Company Benefits Include: Competitive salary and a comprehensive benefits package Medical, Dental, Prescription Drug Coverage and Vision Life Insurance Long-Term Disability Short Term Disability Flexible Spending Accounts Health Savings Accounts Critical Illness Accident Insurance 401(k) Retirement Savings Plan Employee Assistance Program Paid Vacation Time (based on eligibility) Paid Sick Time (based on eligibility) Paid Holidays (based on eligibility) Tuition Reimbursement Program for job-related degrees Mileage & Monthly Tech Allowance (based on eligibility) On-demand Pay Options Employee Stock Ownership Plan (ESOP) long-term retirement plan - Omni is a 100% employee-owned company. Through the (ESOP), the company's success provides employees ownership interest in the company. As the company grows and matures, so will the retirement funds of our employees.

Requirements • Displays leadership, sets an example of professionalism and conduct and sets the standard for the employees to follow. • Operate EMS Computer-Aided Dispatching equipment to quickly and accurately receive and transmit information on medical ambulance calls to TMHC Team Mobile Health Care and contracted clients. • Evaluate incoming calls to determine the appropriate emergency medical service (EMS) assistance required, dispatching units, and transmitting information and messages upon request and/or according to established procedures. • Demonstrate extensive communication skills and exercise considerable judgment under pressure. Works under the general direction of the Chief Executive Officer. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service. • Operates an EMS Computer-Aided Dispatching console consisting of a multi-button telephone system, base radio, and computer terminal. • Answers incoming calls obtains necessary information from callers • Assesses incoming calls to determine the nature and urgency and dispatches the appropriate personnel. • Maintains the status and location of all EMS personnel and vehicles. • Transmits messages and information to equipment and units responding to calls. • Contacts outside agencies as directed by the Manager on Duty. • Answers routine questions or refers calls to appropriate departments and administration. • Consult with leadership on non-routine matters. • High School Diploma or Equivalent. • Tennessee Advanced EMT License preferred. • Superior Customer Service and Critical Thinking Skills • Strong multi-tasking and time management abilities. • one year of dispatching preferred.

Job Title: Patient Care Coordinator Reports to : Patient Care Coordinator Team Lead Job Purpose The Patient Care Coordinator is responsible for managing all skin care service inquiries and patient visits with exceptional professionalism, warmth, and respect, ensuring an outstanding experience and the highest levels of patient and practice satisfaction. Duties and Responsibilities Greet patients and visitors to the office, ensuring guests are comfortable and informed. Orchestrate the entire Check-In/Out process and experience. Determine the type of insurance and verify coverage, co-payment, and benefits. Scan confidential documents. Maintain strictest confidentiality; adhere to all HIPAA guidelines/ regulations. Schedule/scrub appointments. Offer phone support as needed -- answering phones, directing calls, and/or sorting and returning patient voicemails. Process patient payments. File and organize records, invoices, and other important documentation. Oversee incoming and outgoing correspondence, including emails, texts, mail, and packages. Manage tasks associated with patient database, including schedule and updates to vendor loyalty programs (i.e., Alle), when needed. Inform patients about in-house products and promotions. Collaborate (liaise) with nursing staff and providers to create a patient focused medical environment. Work waitlist for providers, throughout the day to ensure patient and provider care. Check for device double books, routinely. Accomplish ancillary tasks and downtime activities, as needed and as assigned. Maintain a clean workspace and waiting area. Organize and maintain storage spaces, sample products, and work areas in accordance with REN Dermatology standards and best practices, ensuring a clean, efficient, and safe environment for both staff and patients. Other duties as assigned. Qualifications Education: High school diploma or equivalent. Experience: 1 year in a medical office setting preferred. 1 year with Electronic Medical Records software (EMA/ModMed, Relatient,etc.) and Outlook, preferred. Knowledge: Dermatological medical terminology and cosmetic procedure verbiage/understanding, preferred. Familiarity with and educated on skincare products, usage, and ingredients, preferred. Skills: Excellent customer service skills. Excellent communication, organizational, and time management skills. Flexibly respond to changing demands. Works well in fast-paced office (answering phones, tending to clients, etc.). Abilities: Work effectively as a team member with other staff. React calmly and effectively in emergency situations. Appropriately interact with patients, families, staff, and others. Plan, organize, and prioritize workload. Communicate clearly.

Results (Ascension - Saint Thomas), a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Brentwood West, TN Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Care Navigator / Community Navigator Schedule: Days: M-F, Remote Your experience matters At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those in our facilities who are interfacing and providing care to our patients and community members - positively impacting our mission of making communities healthier . More about our team Our Population Health team works collaboratively with providers, care managers, and community partners to improve access to care, close care gaps, and address social determinants of health. We focus on patient advocacy, care coordination, and empowering individuals to take an active role in their health and well-being. How you'll contribute A Care Navigator / Community Navigator who excels in this role: Assists patients within the network who are high or rising risk and eligible for additional healthcare or community support services. Acts as a patient advocate and navigator, conducting preventive screenings and facilitating patient engagement. Connects patients with network providers, facilities, payor-based resources, prescription programs, and DME support. Facilitates clear communication of patient care plans among providers, community organizations, patients, and families. Coordinates continuity of care across healthcare settings (inpatient, outpatient, skilled care, hospice, home health, etc.) to ensure appropriate resource utilization. Collaborates with primary care practices to improve patient outcomes and enhance efficiency in care delivery. Works with community partners to identify and address social determinants of health. Engages effectively with diverse populations to reduce cultural and socioeconomic barriers to care. Why join us We believe that investing in our employees is the first step to providing excellent care and service. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have a high school diploma or equivalent (Medical Assistant or higher preferred) and one year of experience in an ambulatory healthcare setting preferred. Additional qualifications include: Experience with population health initiatives such as chronic disease management, care coordination, or utilization management. Excellent oral and written communication and customer service skills. Strong leadership and independent decision-making abilities. Ability to organize, prioritize, and coordinate care plans efficiently. Collaborative team approach with attention to detail and accuracy. Strong proficiency in Microsoft Office (Outlook, Word, Excel, Teams). EEOC Statement Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Employment Sponsorship Statement You must be authorized to work in the United States without employer sponsorship.

Ensure that all referrals are received in an accurate, detailed manner and are properly handled. Perform various supervisory activities for scheduling appropriate caregivers to clients, Telephony processing and other payroll responsibilities as needed and other office coordination duties. Assist Owner with organizing marketing contacts, inside sales & processes, accurate data entry and maximize our efficiency of our software (ClearCare). Assist Owner in any other projects that benefit Right at Home. Essential Functions Reflect the core values of the organization (d.b.a. an independently owned and operated Right at Home In-Home Care and Assistance franchise) Answer telephone; take inquiries or messages utilizing good telephone technique. Receive and respond to referrals and service inquiries on the programs offered by this company. Interview, screen and test applicants as needed. Supervise, schedule and coordinate day to day activities of the caregivers. Assist with recruiting, associate hiring, orientations, in-services, disciplinary actions, etc as needed. Perform payroll duties including verifying time sheets and/or Telephony processing. Computer input of time sheet/Telephony changes for payroll processing. Maintain documentation of associate work record in ClearCare and ensure current and complete personnel records for all homecare associates as needed. Communicate continually with associates and clients to evaluate service. Respond promptly and courteously to all clients calls. Perform on-call coordinator duties as needed. Assist with sales, marketing and public relations efforts as needed. Supervisory Responsibilities: • This position will be responsible for overseeing all of the functions performed by the field staff. Responsibilities include interviewing, hiring and training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems. This position requires On-Call responsibilities after hours, nights and weekends. After-Hours Coordinator Responsibility As an after-hours coordinator you will be on-call outside the Right at Home office after regular business hours. Your duties and period of availability will be part of the on-call rotation among current office staff. Knowledge, Skills and Abilities: This position must demonstrate excellent oral and written communication skills and the ability to listen effectively This position must have the ability to work independently, maintain confidentiality of information and meet deadlines Ability to demonstrate effective interpersonal skills essential as well as sound judgment and good decision-making skills Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures Ability to organize and prioritize daily, monthly and yearly work Ability to establish good working relationships with colleagues, the franchise owner, clients and the community Ability to sit at a desk and listen effectively for long periods of time on the telephone Ability to present a professional appearance and demeanor Ability to operate office equipment Must be patient and congenial on the telephone Must have computer skills and be proficient in Word and Excel Ability to work evenings or weekends as required Knowledge of the senior-care industry Ability to perform duties in a professional office setting Excellent written and verbal communication skills Ability and desire to work in a fast-paced challenging environment The desire to meet and exceed measurable performance goals Naturally curious and passionate The technical aptitude to master our every day tools Highly self-driven sense of motivation Ability to deal with objections Fanatical attention to detail Willingness and capacity for learning Identifying and implementing efficiency improvements Technical aptitude and understanding the whole business and how it all fits together Ideas are great; collaboration is where company's improve measurably Communication, communication and communication are three keys in our business Additional (non-essential) Functions Other general office and clerical functions. Other duties assigned by the Owner/Operations Manager. Work as a caregiver in case of staffing emergency.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Primary Health Coordinator (Columbia, TN) JOB SUMMARY: Provides care coordination services to consumers involved with severe and persistent mental illness who also have serious physical health care issues. RESPONSIBILITIES: Work within a team environment agency-wide and in partnership with physical healthcare providers and specialists. Responsible for attending all required trainings, including Wellness Group training to potentially facilitate wellness groups for the agency. Assist teams in identifying and making referrals to IHC. Identify and share with staff community resources that foster improved physical health. Educate consumers, family, and natural supports of diagnosis, prognosis, and necessary or recommended interventions. Accompany and/or transport consumers to provider or specialist appointments, including attending initial appointments. Transport or schedule transportation for consumers to attend appointments, as necessary. Provide medication management through the delivery of medications. Develop logs or tracking mechanisms needed to monitor symptoms, interventions, and successes (i.e. medication logs, nutritional logs). Coordinate care with both mental health and physical health care providers and specialists. Ensure appropriate documentation is available regarding conservatorship, power of attorney, and/or advance directives. Verify insurance and coordinate with insurance payors. Assist in helping CM teams with understanding the appropriate use of the ER. All duties associated with Care Manager I. REQUIREMENTS: Bachelor's Degree in a health-related field of counseling, psychology, social work, or other behavioral health field. Candidates with a Bachelor's degree in criminal justice must have fifteen college-level semester hours of coursework in behavioral health. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Transportation That Seats 4 People ABOUT YOU: Team Oriented Attend team meetings Participate in team meetings Assist other care managers as needed Aware of the role they play on the team Can diffuse even high-tension situations comfortably Recovery focused Individualize service plans Progress notes reflect quality service All domains are addressed with each consumer as needed Joint Commission Competencies: Demonstrates effective communication skills with family members or other collateral contacts involved in consumer care. Engages effectively with the consumer and family, utilizing the best practice standards and the consumer's level of care. Progress notes are timely, thorough, and follow best practices. Documentation is linked to care plan goals. Treatment plans contain clear, measurable goals/training steps that are relevant to the consumer's unique needs. Assessments completed timely and accurately as applicable (examples include: PRAPARE, DLA, CANS, Columbia Suicide Risk and Severity). Maintains professionalism within meetings and when representing the agency in the community. Advocates for consumer needs to improve or maximize their daily functioning. Demonstrates effective communication skills with supervisor, team members, and other agency employees. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Pet Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity, and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal-opportunity employer and does not discriminate based on race, nationality or religion.

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Primary Health Coordinator (Columbia, TN) JOB SUMMARY: Provides care coordination services to consumers involved with severe and persistent mental illness who also have serious physical health care issues. RESPONSIBILITIES: Work within a team environment agency-wide and in partnership with physical healthcare providers and specialists. Responsible for attending all required trainings, including Wellness Group training to potentially facilitate wellness groups for the agency. Assist teams in identifying and making referrals to IHC. Identify and share with staff community resources that foster improved physical health. Educate consumers, family, and natural supports of diagnosis, prognosis, and necessary or recommended interventions. Accompany and/or transport consumers to provider or specialist appointments, including attending initial appointments. Transport or schedule transportation for consumers to attend appointments, as necessary. Provide medication management through the delivery of medications. Develop logs or tracking mechanisms needed to monitor symptoms, interventions, and successes (i.e. medication logs, nutritional logs). Coordinate care with both mental health and physical health care providers and specialists. Ensure appropriate documentation is available regarding conservatorship, power of attorney, and/or advance directives. Verify insurance and coordinate with insurance payors. Assist in helping CM teams with understanding the appropriate use of the ER. All duties associated with Care Manager I. REQUIREMENTS: Bachelor's Degree in a health-related field of counseling, psychology, social work, or other behavioral health field. Candidates with a Bachelor's degree in criminal justice must have fifteen college-level semester hours of coursework in behavioral health. Valid Tennessee Driver's License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Transportation That Seats 4 People ABOUT YOU: Team Oriented Attend team meetings Participate in team meetings Assist other care managers as needed Aware of the role they play on the team Can diffuse even high-tension situations comfortably Recovery focused Individualize service plans Progress notes reflect quality service All domains are addressed with each consumer as needed Joint Commission Competencies: Demonstrates effective communication skills with family members or other collateral contacts involved in consumer care. Engages effectively with the consumer and family, utilizing the best practice standards and the consumer's level of care. Progress notes are timely, thorough, and follow best practices. Documentation is linked to care plan goals. Treatment plans contain clear, measurable goals/training steps that are relevant to the consumer's unique needs. Assessments completed timely and accurately as applicable (examples include: PRAPARE, DLA, CANS, Columbia Suicide Risk and Severity). Maintains professionalism within meetings and when representing the agency in the community. Advocates for consumer needs to improve or maximize their daily functioning. Demonstrates effective communication skills with supervisor, team members, and other agency employees. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Pet Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity, and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal-opportunity employer and does not discriminate based on race, nationality or religion.

Job DescriptionPatient Care Coordinator at Neuhaus Foot and Ankle Opening available primarily at our office in Mount Juliet, TN. With 16 locations and growing, you can work closer to home while gaining experience in health care. Are you looking for stability? Consistent hours? Would you like to work in a professional environment where the #1 priority is taking care of people? We are looking for a Patient Care Coordinator to join our growing healthcare organization in the Nashville area. The Patient Care Coordinator (working in medical reception area) is a key member of the Patient Experience Team, focused on delivering exceptional customer care and service. You'll work closely with our foot and ankle doctor and assist him or her in preparing patients for exams and minor procedures. **Focus on your patients while in clinic** You won't have to answer phones while patients are in clinic. This is a huge difference between us and other medical groups. If want to be in a positive work environment and have a career that is impactful and important to those you serve, you'll want to join Neuhaus Foot and Ankle. Key responsibilities are: Create a welcoming environment where patients feel confident in the care provided. Check patients in and enter patient demographic information into electronic health record. Learn basic insurance coverage information and run estimates on cost of coverage using software. Explain insurance coverage and estimated out of pocket costs for care. Take payments for patient balances and/or cost of visit. Schedule patients for return appointments During slower clinic times or when clinic is not open for patients, make outbound calls for new and current patient follow up needs, using professional tone and exceptional judgment. Complete all data entry and patient check in/out accurately and efficiently. Communicate with and develop strong working relationships with all team members. Miscellaneous office duties and projects as assigned. Other responsibilities may include: Traveling to other clinics to cover when needed. Giving high fives to colleagues What would make you a qualified candidate: You are very task oriented. You are a fantastic multitasker. You are positive, empathetic, and a team player. You care about the work you do. You have at least 1 year experience in a medical reception role or at least 1 year working in a high volume, customer service role. You have great communication skills, both verbal and written You are professional and friendly along with great attention to detail. You have a commitment to customer service with work experience to show for it. We have high expectations and provide a rewarding work environment for those that find Neuhaus Foot and Ankle the right fit. We protect our culture and care about your work environment. We offer perks and benefits such as . . . 24 days of PTO! 401(k) with 3% salary contribution after the first year Medical/Dental/Vision with $2,500 Annual Health Savings Account Company-paid $50,000 life insurance The potential for growth and advancement in the company Ongoing personal and professional development training Core values that promote work-life balance, a high standard of work delivery, and a self-employed mentality Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Healthcare setting: Clinic Outpatient Private practice Schedule: 8-hour shift Day shift Monday to Friday No weekends Powered by JazzHR etw6izPMRc

Are you looking for something different in your career? Our passion for client care is second to none and we are currently hiring! Alana offers competitive pay; benefits package including health and welfare benefits, Paid Time Off, 401k retirement plan with generous company match and more. Alana Home Care is currently seeking a Full Time or Part Time Care Coordinator to join our growing team. We have an immediate opportunity to work with our clients in Tennessee. We make no exceptions in trying to hire the best in every position and we hope that next great hire is you! Job Responsibilities Include: Schedules employees as directed by client's care plan established upon intake. Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Works with other team members to coordinate various aspects of a client's care. Provide seamless care coordination in person and over the phone to ensure a smooth client experience. Work with clients and their families to address various issues that may arise to ensure they are getting resolution as well as receiving the services needed. Requirements Job Requirements: Must have high school diploma or equivalent. Associate degree preferred but not required. One (1) year of experience in scheduling home care, elder or disability care capacity preferred but not required. Excellent oral and written communication skills and the ability to listen effectively. Ability to work independently, maintain client confidentiality and meet deadlines. Effective interpersonal and good decision-making skills Excellent organization and time management skills Professional appearance and demeanor. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must be able to pass background check and drug test. Must have reliable transportation, valid driver's license and auto insurance to complete job duties.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Are you looking for a challenging role that allows development opportunities while improving the quality of life for those that you serve? Do you value having personal connections with those that you work with? If so, Right at Home has the opportunity for you! We are looking for a SuperStar! We are a home care business that has an exceptional culture and we are looking for great talent that can work in a fast paced environment and has exceptional skills in communication, organization, making decisions and is a people person! The Client Care Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in homecare” experience for clients and employees. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients, timecard processing, where necessary, and monitoring of telephony system and other payroll responsibilities as needed and other office coordination duties. Assist with recruiting, hiring, onboarding, training and personnel management. Maintains a positive demeanor at all times and is able to effectively multitask in a high functioning office environment. The ideal candidate has prior experience working in the home care industry or medical office setting. The desired candidate will possess the following: High School graduate or equivalent with two years of business experience. Able to work independently, demonstrating sound judgment. Be available as required for on-call duty outside of normal office hours. Please submit resume, give us a call at ************ or apply via ***************** Looking to hire as soon as possible!

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Nolensville, TN Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.