Ambulatory care coordinator jobs in Murrieta, CA - 141 jobs
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Ambulatory Care Coordinator
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Patient Care Coordinator
Amen Clinics, Inc., a Medical Corporation 4.1
Ambulatory care coordinator job in Costa Mesa, CA
The Patient CareCoordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
$37k-47k yearly est. Auto-Apply 22d ago
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Patient Care Coordinator - Surgery
Bluepearl 4.5
Ambulatory care coordinator job in Irvine, CA
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
BluePearl Pet Hospital is seeking an experienced Surgery Patient CareCoordinator to join our state-of-the-art emergency and specialty hospital.
Payband: $21 - 30.30/Hr
Are you committed and passionate about enriching lives through remarkable care for pets?
Do you thrive in a fast-paced, dynamic, and rewarding work environment?
Are you a team player who enjoys working together on a team to provide quality care for pets?
If you answered "yes" to these questions, then we want to hear from you.
As a Patient CareCoordinator, you will act as a liaison between the front and back of the hospital by facilitating client/patient flow between the waiting room, exam rooms, CSR staff, and clinical staff, triaging medical phone calls, coordinating client/doctor communication, and performing visit follow-up calls. Evening, weekend, and holiday work across both locations may be required as part of the normal workweek.
As the Patient CareCoordinator, you will:
Monitor the waiting/exam room clients; assist with refreshments/marketing materials; update clients on wait time/patient status
Maintain open communication with the doctor and technical staff to minimize wait times and maximize patient flow regarding long wait times
Coordinate patient flow between multiple specialties
Manage Cornerstone hospital census
Facilitate discharge appointments for all services
Perform patient discharges in coordination with the technical team
Manage patient discharge/visit board and exam rooms; ensure comfortable and timely visits & discharges
Check doctor message bin and triage messages for doctors; facilitate solutions for clients
Receive and address patient care telephone calls from the general public
Call previous day's clients for follow-up feedback for both locations
Why BluePearl?
Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.
To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.
We value your health and well-being as an associate by providing you with the following:
Medical, dental, vision, and life insurance options.
Parental leave benefits
Flexible work schedules
401k and retirement planning
Time to reset, rewind, and reflect through our paid time off and floating holiday plans
A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment
We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug-Free Workplace.
$21-30.3 hourly Auto-Apply 4d ago
Wound Care Coordinator- FT Days- Brea, CA
Scionhealth
Ambulatory care coordinator job in Brea, CA
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
Manages facility wound care program including standards of care and practice related to wound, ostomy, and continence patient care needs. In addition, will provide direct patient care and assistance to staff nurses, and act as consultative service to affiliated healthcare agencies.
Essential Functions
* Develops and implements the facility wound care program in conjunction with the national standardization process, to include patient care protocols, documentation tools, wound care formulary and WCC referral criteria.
* Establishes standards of care, competencies, policies and procedures in quality, cost efficient and effective wound care for all clinical staff.
* Acts as primary consultant to Wound Care Clinicians. Serves as a consultant to facility staff and advocates with physicians; through training and support, enables clinical staff to effectively assess wounds, recommend appropriate protocols, and initiate plans of care.
* Provides ongoing education to staff on products available for use in hospital.
* Evaluates all wounds upon admission and ongoing to determine treatment plan and provide early problem identification.
* Provides consultation and/or assessment on patients with pressure injuries. Consults on any wound that does not show measurable signs of healing within two weeks.
* In consultation with the physician, assists the primary nurse in developing an appropriate plan of care for comprehensive wound management and wound prevention.
* Makes recommendations to the physician for changes to wound care orders and provides evidence-based research support as needed.
* Reviews medical records of patients with wounds. Ensures that wound assessments, care plans, and treatments are clearly and correctly documented and that appropriate wound related treatments are being provided.
* Investigates all cases with adverse events related to wounds through the completion of root cause analysis (RCA) and develops, in conjunction with nursing leadership, action plans based on RCA findings.
* Participates in clinical outcome monitoring, follow-up and agency performance improvement initiatives.
* Participates in CMS quality data reporting through completion of wound related LTRAX data set records.
* Collaborates with Support Center Clinical Operations staff to maintain a cost-effective wound care formulary.
* Assists as needed with training of new hire Wound CareCoordinators within the Hospital Division.
Knowledge/Skills/Abilities/Expectations
* Effective communication and interpersonal skills sufficient for establishment and maintenance of effective working relationships with all hospital departments, and for the effective instruction of individuals and groups including patients, their families
* Ability to adapt to new situations, set priorities, and use problem-solving techniques.
* Knowledge in wound care consistent with NPIAP, AHCPR, WOCN, and CDC guidelines.
* Knowledge in wound debridement's as indicated within level and scope of practice.
* Ability to serve as resources to nursing staff in complex wound management.
* Ability to lead, motivate, and develop others individually and as a team.
* Program management skills.
* Must read, write and speak fluent English.
* Must have good and regular attendance.
* Approximate percent of time required to travel: 0%
* Performs other related duties as assigned.
Pay Range: $47.00-$59.00/hr.
ScionHealth has a comprehensive benefits package for benefit-eligible employees that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.
Qualifications
Education
* Degree from an accredited nursing program.
Licenses/Certifications
* Current state RN license; BSN preferred.
* Professional certification WOCN CWS, or WCC or obtain certification within 12 months of employment.
* BLS required
Experience
* 1-3 years licensed professional nursing experience with previous experience as an acute care nurse.
$47-59 hourly 21d ago
Patient Care Coordinator
Specialty Care Rx 4.6
Ambulatory care coordinator job in Orange, CA
Job DescriptionDescription:
The Patient CareCoordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient CareCoordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care.
Duties and Responsibilities
Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention.
Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system.
Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner.
Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance.
Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships.
Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records.
Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary.
Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance.
Other duties as assigned by Supervisor.
Requirements:
Strong verbal and written communication skills.
Bilingual Spanish is highly preferred but not required.
Ability to utilize medical terminology to communicate with patients and healthcare professionals.
Excellent organizational skills, with a strong attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multi-task and work well under pressure in a fast-paced environment.
Self-motivated and able to work both independently and as part of a team.
Education and Experience Requirements
Experience using electronic health records (EHR) systems.
1+ years of experience in customer service or patient carecoordination.
Specialty Pharmacy experience is highly preferred.
IVIG scheduling and carecoordination experience is highly preferred.
Experience with CareTend pharmacy system is highly preferred.
$32k-48k yearly est. 26d ago
Home Care Coordinator
Welbehealth
Ambulatory care coordinator job in Riverside, CA
Job Description
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home CareCoordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive.
Reporting to the Home Care Manager, the Home CareCoordinator focuses on arranging, assessing, and overseeing personal care in the home.
Essential Job Duties:
Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals
Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc.
In collaboration with Home Care Services staff, track and monitor home care and hour scheduling
In coordination with the Marketing Team, help with enrollment of prospective participants into the program
Assist with staffing/scheduling activities, soliciting, and input from managers
Participate in end-of-life care, coordination, and support
Job Requirements:
Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience
Bachelor's Degree preferred
Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population
Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred
Benefits of Working at WelbeHealth: Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
Medical insurance coverage (Medical, Dental, Vision)
Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
401K savings + match
Bonus eligibility - your hard work translates to more money in your pocket
And additional benefit
Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation $68,640-$89,535 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
$68.6k-89.5k yearly Easy Apply 3d ago
Home Care Scheduler / Staffing Coordinator
Healthy at Home Caregivers
Ambulatory care coordinator job in Dana Point, CA
Job DescriptionDescription:Home Care Scheduler / Staffing Coordinator
Healthy at Home Caregivers | Dana Point, CA Full-Time | $21.00 - $24.00 per hour Expected Hours: 40 per week Healthy at Home Caregivers is growing, and we're seeking a bilingual (Spanish/English) Home Care Scheduler to join our compassionate and mission-driven team. In this hybrid role, you'll play a vital part in ensuring our clients receive timely, high-quality non-medical care in the comfort of their homes. This position is ideal for someone who thrives in a fast-paced environment, is passionate about helping others, and is committed to our values of integrity, dignity, and excellence in caregiving.
Key Responsibilities:
Coordinate, assign, and confirm caregiver schedules to meet client needs across Orange County and surrounding areas.
Maintain accurate, real-time schedules in our scheduling software system, ensuring all updates are clearly communicated.
Verify caregiver and client attendance, resolving any callouts, delays, or issues promptly and professionally.
Develop strong, supportive relationships with caregivers, clients, and family members to foster trust and reliability.
Accurately document notes, communications, and incidents in our carecoordination system.
Communicate schedule changes, holiday and vacation coverage, and weekend assignments clearly to all stakeholders.
Collaborate with the Care Management team to ensure timely care and compliance with client care plans.
Follow all internal guidelines, HIPAA, and state compliance standards set by Healthy at Home Caregivers.
Deliver excellent customer service through effective phone communication, email responses, and follow-ups.
Support daily staffing operations and contribute to a team culture focused on compassion and growth.
Perform additional administrative and scheduling tasks as assigned by management.
What We're Looking For:
Experience in Scheduling / Staffing for Homecare / Home health. (Preferred)
Fluency in Spanish and English (Preferred)
Proficiency in using scheduling, CRM, or carecoordination software systems
Strong problem-solving skills with a calm and empathetic communication style
Ability to work independently, take initiative, and stay focused under pressure
Comfortable operating in a fast-paced, high-demand environment while maintaining attention to detail
Committed to our mission of helping seniors and vulnerable individuals remain safe and supported at home
Benefits & Compensation:
Hourly Rate: $21.00 - $24.00 based on experience
Schedule: Monday to Friday: 8-hour shifts
Perks:
401(k) plan
Health insurance
Paid time off
Paid sick time
Supportive, growth-minded team culture
Make a meaningful impact-one schedule, one caregiver, one client at a time. Apply today to become part of the Healthy at Home Caregivers family.
Requirements:
$21-24 hourly 13d ago
Care Coordinator (CTRI) Jurupa Valley, CA
Heluna Health 4.0
Ambulatory care coordinator job in Riverside, CA
The CareCoordinator (CC) is a core member of the Enhanced Care Management (ECM) team, working alongside the ECM lead care Manager, RN Care Manager, Behavioral Health Care Manager, and Community Health Worker to deliver coordinated, person-centered care for high-need Medi-Cal members. The CC manages a Tier 3 (lower-risk) caseload, provides carecoordination support, social support services for ECM members, conducts follow-ups, and ensures members are connected to services that address medical, behavioral, and social needs. This position requires consistent onsite presence, community engagement, and supportive collaboration across the care team.
This is a full time (40 hours per week), benefited position. Employment is provided by Heluna Health.
The pay rate for this role is $26.43 to $28.85 per hour depending on experience and qualifications.
Interested candidates should submit a resume and cover letter for consideration.
ESSENTIAL FUNCTIONS
Enrollment & Care Planning
Conduct CHA (Comprehensive Health Assessment) to finalize ECM member enrollment.
Collaborate with the member to develop a person-centered Care Plan addressing:
Social needs (housing, food, transportation, benefits)
Physical and behavioral health needs
Member's personal goals, strengths, and priorities
Update the care plan as needs change or milestones are reached.
CareCoordination & Social Support
Connect members to social resources including:
Housing and shelter programs
Transportation services
Food and basic needs programs
Medical & behavioral health appointments
Public benefits (CalFresh, SSI, Medi-Cal, etc.)
Assist with referrals, appointment scheduling, paperwork, and follow-ups.
Maintain ongoing outreach and engagement through phone, in-person, and home visits. .
Monitoring, Documentation & Case Management
Maintain regular contact with assigned caseload to support stability and progress.
Track retention, service completion, care plan goals, and key barriers.
Document all member interactions in EHR system in real time.
Monitor engagement and escalate high-risk/complex cases to medical and Behavioral health support team.
Interdisciplinary Team Collaboration
Participate in weekly case conferences.
Share progress updates, identify challenges, and adjust care strategies collaboratively.
Coordinate warm handoffs and shared planning with ECM LCM, CHWs, BH CM, and NP.
JOB QUALIFICATIONS
Education/Experience
A Bachelor's degree or higher from an accreditedâ¯college or university in Health Information Systems, Public Health, Public Policy, Psychology, Social Work, or a related field
Experience with researching, studying, and making recommendations to support health or social service programs or policy.
Bilingual proficiency (English and Spanish) strongly preferred.
Three (3) years in a highly responsible management experience in program administration for underserved populations preferred.
Strong organizational skills, including an ability to manage multiple work projects simultaneously, track project details, and meet deadlines.
Strong technical skills with Microsoft excel and experience with database management (e.g., Electronic Health Record Systems) preferred.
Ability to attend meetings, provide training, technical assistance, and other job-related duties in locations throughout Southern California and have reliable transportation to carry out essential functions.
Certificates/Licenses/Clearances
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Background clearance to include Livescan and TB test
Other Skills, Knowledge, and Abilities
Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Teams, Outlook, Zoom etc.
Able to multi-task and set workload priorities for time sensitive projects/tasks.
Ability to problem solve and make recommendations to processes, policies, etc.
Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise/clear manner; ability to work within a project team and/or independently.
Able to work in a very diverse environment and with diverse individuals.
Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable.
PHYSICAL DEMANDS
Stand Frequently
Walk Frequently
Sit Frequently
Handling / Fingering Occasionally
Reach Outward Occasionally
Reach Above Shoulder Occasionally
Climb, Crawl, Kneel, Bend Occasionally
Lift / Carry Occasionally - Up to 30 lbs.
Push/Pull Occasionally - Up to 30 lbs.
See Constantly
Taste/ Smell Not Applicable
Not Applicable Not required for essential functions
Occasionally (0 - 2 hrs./day)
Frequently (2 - 5 hrs./day)
Constantly (5+ hrs./day)
WORK ENVIRONMENT
General Office Setting, Indoors Temperature Controlled.
EEOC STATEMENT
It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.
$26.4-28.9 hourly 35d ago
Criminal Justice Care Coordinator
Healthright 360 4.5
Ambulatory care coordinator job in Escondido, CA
North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders.
Criminal Justice CareCoordinators are responsible for assessing participant strengths in relation to their criminal justice needs and concerns. Responsible for supporting health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Criminal Justice CareCoordinator assists participants in completing treatment plan goals through individual counseling that includes, but not limited to, substance abuse recovery skills, strategies for coping with trauma, parenting interventions, family relationship skill building, enhancement of educational skills, health awareness, vocational development, treatment planning and ongoing assessments, etc. based on participant need. Criminal Justice CareCoordinators assist participant's in navigating systems of care while maintaining communication and compliance will legal stakeholders within a supportive treatment environment.
Key Responsibilities
Facilitates individual case management sessions with each caseload participant who is involved with probation, parole or other legal systems and Keeps consistent contact with probation and parole officers.
Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status.
Facilitates case conferences which include all parties involved in participant's case as needed. Provides advocacy and support for participants within and without the milieu.
Facilitates group sessions as assigned.
Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
Documents participant updates, incidents, changes in legal status in the facility log daily.
Attends required trainings and meetings.
Maintains accurate records by entering documentation into various electronic systems for all participants in accordance with guidelines established by HealthRIGHT 360, HIPAA, 42CFR, Drug Medi-Cal and funder standards to satisfy internal and external evaluating requirements.
Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant.
Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner.
And, other duties as assigned.
Education and Knowledge, Skills and Abilities
Required:
Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS).
High School diploma or equivalent.
First Aid Certified within 30 days of employment.
CPR Certified within 30 days of employment.
A valid California driver's license.
Culturally competent and able to work with a diverse population.
Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency.
Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Integrity to handle sensitive information in a confidential manner.
Action oriented. Strong problem-solving skills.
Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks.
Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Desired:
Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS).
Bachelor's Degree in related field.
Experience with Drug Medi-Cal Organized Delivery System.
Experience with ASAM Diagnostic Assessment.
Knowledge of gender-responsive, trauma informed and co-occurring treatment.
Knowledge of Clinical documentation (treatment plans, progress notes etc.).
Experience working with criminal justice population.
Bilingual English/Spanish.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
Tag: IND100.
$41k-54k yearly est. Auto-Apply 60d+ ago
Care Coordinator Specialist
DAP Health 4.0
Ambulatory care coordinator job in Palm Springs, CA
At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary The CareCoordinator Specialist (CCS) will conduct community education regarding opportunities to obtain health care services through affordable public programs and community health center services. They conduct public program enrollment and application assistance, as well as timely and thorough follow-up and assist the applicant to overcome barriers within the defined guidelines. As directed, participates in events, gives presentations and conducts one-on-one orientation. The CCS may assist with the new patient registration as part of the application process. They educate families and individuals as to the retention and utilization of benefits and educate families on the importance of preventive health. They participate in fairs and other community events. Supervisory Responsibilities: None Essential Duties/Responsibilities Demonstrate thorough knowledge of available public funded programs including but not limited to Covered California, Medi-Cal, MCAP, Family PACT, EWC, BCCTP, Sliding Fee, CPE, Presumptive Eligibility Programs and others as determined appropriate Conduct presentations at various community sites including at schools, churches, food banks, work sites, WIC offices, and other community-based organizations, and represent DAP Health at health fairs and community events as assigned. Conduct enrollment and application assistance for public programs, thoroughly assess low to moderate income families for qualifications, promote program application as an opportunity for healthcare coverage and assist with applications for the sliding fee scale Accurately complete patient registration when indicated for new patients, including demographic information and household assessment, and maintain accurate and current information in the practice management system when there are changes in eligibility Provide assistance and help families or individuals who face access, utilization/service,or retention (staying in the program) problems. Communicate effectively with program representatives and eligibility workers to identify an intervention that assists the applicant in the resolution of limiting barriers to eligibility. Assist applicants in resolving communication barriers regarding eligibility by conducting three-way phone calls, contacting the appropriate agency, and educating the applicant as to the required documentation Provide extensive follow-up/case management to confirm enrollments to programs, ensure utilization of services, and retention of benefits/coverage Facilitate access to healthcare services by informing the applicants of their benefits and services available to them Assist patients in understanding preventive health and facilitate coordination of appointments within the organization Assist families with health plan enrollment or transfer of primary physician Identify newborn infants that may be eligible for Medi-Cal and assist with expedited enrollment Submit reports of work completed on a daily, weekly, and/or monthly basis as requested by management Maintain monthly compliance on programs and Sliding Fee audits Perform other duties as assigned
Required Skills/Abilities
* Excellent oral and written communication skills
* Bilingual in Spanish/English preferred
* Demonstrated excellent interpersonal communication and presentation skills
* Understanding of diverse populations demonstrating compassion and understanding
* Excellent organizational skills in independently managing workload
* Attention to detail required for tracking cases and following up with clients on a timely basis
* Ability to multi-task and handle multiple cases
* Team player - willing to learn, assist, and help other team members as required
* Demonstrate genuine concern as to the health care and social wellbeing of all people
* Ability to use office equipment, i.e. copier, fax, credit card
* Ability to use the computer, spreadsheet, e-mail, internet, the practice management software, and others as trained to utilize
* Basic math skills and ability to handle cash
* Demonstrate thorough knowledge of all software programs and practice management system used to perform the above responsibilities
Education and Experience
* Current CEC certification
* 1-2 years of experience in the health care or social service industry preferred
* Current BLS certification obtained through the American Heart Association or American Red Cross
Working Conditions/Physical Requirements
* This position is on-site at a DAP Health clinic
* This job operates in an office setting and requires frequent times of sitting, standing, repetitive motion, and talking
* Requires current and valid driver's license and current personal auto insurance
* Able to travel to DAP Health locations throughout San Diego and Riverside
* Ability to lift up to 50 pounds and move from place to place
* Ensures compliance with policies and procedures related to safe work practices
$45k-60k yearly est. 3d ago
Care Coordinator Specialist II
Fso Skilled Personnel
Ambulatory care coordinator job in Anaheim, CA
Reports to: Senior Manager Enhanced Care Management
FLSA Classification: Non-Exempt
Supervises Others: No
JOB SUMMARY: The CareCoordinator Specialist II ensures patient navigation is implemented by managing
client caseloads, conducting intake assessment and reassessment, and advice support CareCoordinators. The
CCS II facilitate conversations between interdisciplinary Care Teams (including CareCoordinators, primary care
physicians, and additional health care providers) and expedite client services referrals. The CCS II provides
support to in the field and supports “high-risk” members and their family/caregiver(s), clinic/hospital/specialty
providers and staff, and community resources in a team approach:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Coordinate with those individuals and/or entities to ensure a seamless experience for the member and
non-duplication of services.
2. Increase continuity of care by managing relationships with tertiary care providers, transitions-in-care, and referrals
3. Screen clients for eligibility for direct and support services and refer clients to needed services, such as
mental health, housing, crisis, and employment assistance
4. Conducts client-specific assessment of needs; identifies problems and establishes client-centered
immediate requirements and long-range goals.
5. Arranges and coordinates a network of supportive services and entitlements (formal and informal)
consistent with mutually-developed care plan.
6. Maintains required records and reports in compliance with department, agency, local, state and federal
requirements.
7. Schedules and attends meetings to provide program information
8. Represents the program with staff and clients and in networking meetings, speakers' bureaus, and trainings.
9. Accompany member to office visits, as needed and according to the Plan guidelines.
10. Assumes responsibility for all case records and monthly statistics.
11. Responsible for meeting program targets
12. Responsible for meeting departmental goals and key metrics as approved by Senior Management.
13. Attends and participates in all mandatory training sessions and meetings (including CPR and First Aid
training) as prescribed by state regulations.
14. Completes Home Visits, Hospital, and meet with the patient where they are at
15. Develop and coordinate monthly schedules for transportation needs of residents with the transportation
provider, Supportive Services team, and residents.
16. Administer Transportation registration including maintaining registration list, attendance records,
documentation for compliance and provide the information to appropriate partners.
17. Accompany residents on scheduled trips to ensure the safety and well-being of resident participants.
18. Coordinate with hospital, SNF staff on discharge plans
19. Connect member to other social services and supports the member may need, including transportation.
20. Other duties and special projects as assigned.
Requirements
EDUCATION, EXPERIENCE AND QUALIFICATIONS:
? MUST HAVE Bachelor's Degree in Social Work or Social Services, Gerontology, or Health Sciences.
? Licensed Vocational Nurse (LVN) a plus.
? Bilingual in Spanish or threshold language.
? Prior experience with Care Transitions Program and Methodology
? Minimum of 2 years experienced case management, enhanced case management, Care transitions
? Minimum of 2 years experienced working with older adults, elderly and people with disabilities.
? Experience providing administrative support, report development, and development and dissemination of
materials and tools for new program development preferred.
? Excellent communication, written, and interpersonal skills.
? Thorough knowledge of case management principles and techniques.
? Maintains professional and confidential standards in client business-related activities.
? Demonstrates a “can-do” spirit, a sense of optimism, and commitment.
? Good problem-solving skills and critical thinking skills required.
? Ability to identify client/patient and family needs; develop cooperative working relations with community
resources, informal support sources, and other employees; connect client to appropriate resources.
? Working knowledge of programs and services available in Orange County for seniors.
? Proficient in Microsoft Office Suite (Word, Excel, Outlook).
? Must pass background check.
PHYSICAL JOB REQUIREMENTS:
? Frequently remains in a stationary position and traverses locations.
? Frequently operates equipment, computers, or tools.
? Frequently extends body, arms or hands as needed to perform essential duties and responsibilities.
? Occasionally ascends/descends as needed to complete essential duties and responsibilities.
? Constantly speaks, communicates, interprets or exchanges information accurately.
? Constantly perceives objects over moderate or long distances, with or without accommodation.
? Occasionally distinguishes differences or similarities in intensity or quality of odors.
? Occasionally moves, transports, and positions objects weighing up to 50 pounds.
$47k-65k yearly est. 60d+ ago
Consumer Care Coordinator
Desire Home Care, Inc.
Ambulatory care coordinator job in Riverside, CA
Pay Rate: $22-25 per hour
Desire Home Care, Inc. is seeking a reliable and compassionate Consumer CareCoordinator to join our team in Riverside, California. This is a full-time, hourly position in the homecare field. As a Consumer CareCoordinator, you will be responsible for providing exceptional customer service and support to our clients, their families, and caregivers. This individual contributor role requires strong communication skills, attention to detail, case management, and a commitment to upholding our company's values and standards.
Compensation & Benefits:
Daily pay: Access your earned wages the same day you work!
Medical, Dental, Vision
401K with 4% match
Paid Vacation
Paid Sick Time
Promotion Opportunities
Company Discounts
Paid Training
First Time Home Buyer Program Assistance
Responsibilities:
Know and understand the vision, values, and goals of Desire Home Care
Serve as the primary point of contact for clients, their families, and caregivers, ensuring their ongoing satisfaction with our services
Schedule and coordinate service schedules between clients and caregivers by working on utilization daily
Conduct follow up communication with clients and caregivers regarding client care plans or service inquiries
Maintain accurate and up-to-date records of client & caregiver information, schedules, and services in the agency's EMR system
Work closely with our team of caregivers to ensure the delivery of high-quality care by monitoring their work performance and addressing areas of growth opportunities
Respond promptly and effectively to all client & caregiver questions, concerns, and complaints
Collaborate with agency referral sources as needed
Convey outbound messages with a focus on professionalism, emphasizing thoughtful word choice, grammatical accuracy, and a tone that reflects emotional intelligence
Proactively identify and address potential issues before they arise per company policies
Assist with various administrative and clerical tasks to support the overall operation of the agency
Demonstrate proficiency in learning agency policies and procedures to ensure compliance and effective monitoring
Foster dialogue with supervisor(s) by sharing ideas or posing questions aimed at improving services
Requirements:
High school diploma or equivalent required; associate's or bachelor's degree in social services and/or healthcare-related field preferred
Minimum of 2 years of experience in a case management and/or scheduler role, preferably in a homecare setting
Excellent communication and interpersonal skills
Ability to multitask and prioritize effectively in a fast-paced environment
Proficient in typing, Microsoft Office, and electronic medical records systems
Valid driver's license and reliable transportation
Business casual attire
Negative TB test within 30 days of hire
CPR & First Aid certificate within 30 days of hire
Bilingual (English/Spanish)
Work Schedule:
Monday-Friday, 8:30A-5:30P
Occasionally weekends as needed for company events
EEOC Statement:
Desire Home Care, Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, age, disability, or veteran status. We are committed to providing a work environment free of discrimination and harassment and promoting a culture of diversity and inclusion.
$22-25 hourly Auto-Apply 60d+ ago
Seasonal Veterinary Care Coordinator (Veterinary Receptionist)
Veterinary Urgent Care of The Desert
Ambulatory care coordinator job in Palm Desert, CA
About the Role:
We are looking for a passionate, talented Seasonal Veterinary CareCoordinator
(December through May)
to join our team. The CareCoordinator role is a unique position that offers immense growth potential. This position is essential to the success of the practice. The CareCoordinator performs a wide range of duties, but primarily focuses on assisting clients and ensuring consistent, compassionate and timely communication throughout each patient visit. The main goal of the CareCoordinator is to ensure clients and patients feel comforted and at-ease. This position offers the opportunity to learn and build on existing veterinary administrative skills in a supportive and caring environment.
About us:
We are a team of enthusiastic veterinary professionals with a vision to bridge the gap between general practice and emergency medicine. We understand and respect the importance of the primary care veterinarian-client-patient-relationship. Our goal is to help maintain that bond by acting as a resource when primary care is not available. We strive to consistently provide an exceptional, compassionate and convenient healthcare experience that we would want for ourselves and our loved ones.
We aim to foster a work environment that is supportive, collaborative, and fun. Our goal is to create a whole-team approach to healthcare, where every team member is invested in each of their cases. We are committed to maintaining a just culture where accountability and growth are top priorities. We empower a team of smart, creative people to provide exceptional care.
Our work environment includes:
Modern office setting
Growth opportunities
On-the-job training
Safe work environment
Requirements:
Minimum of 1 year experience working in veterinary medicine
Knowledge of veterinary medicine; appropriate triage and medical terminology
Excellent understanding of technology and software; computer-savvy
Experience with ezy Vet is a plus, but not required
Consistently displays a professional demeanor and accountability
Communicates in a calm, clear, respectful and concise manner (with clients, team members and any other visitors)
Has a friendly disposition and a desire to help others: provides a high level of care to each client
Strong attention to detail and follow-through
Ability to think independently and problem solve. Understands that each situation is unique and there is no “one size fits all” solution to certain issues; uses good judgment to find proper solutions for each situation
High emotional intelligence, empathy and maturity
Performs well in a team-oriented work environment
Displays excellent time management skills
Excellent problem-solving skills and a positive attitude
Essential Job Functions:
Greet clients, complete check-in procedures, assist clients with questions and concerns
Work with technology to ensure efficient workflow
Act as a liaison between doctors, clients, and patients
Ensure clean appearance of the front desk, lobby, client restroom and exam rooms at all times
Obtain client and patient information for medical records
Respond to client messages and send messages as needed
Create and discuss estimates with clients as needed. Ensure all appropriate forms are completed before treatments are performed
Work closely with veterinary technicians and assist with patient treatments as needed
Maintain the flow of each patient visit. Understand where each patient is during every step of the visit process, and consistently keep clients updated
Review patient discharges, collect and post client payments
Make and take client phone calls as necessary. Perform daily callbacks to check on patients and answer client questions
Keep in consistent contact with other team members (via Google Chat and/or phones)
Assist Virtual CareCoordinators with answering phones as needed, using a professional and compassionate tone at all times
Continuously strive to improve the CareCoordinator position and hospital as a whole
Assist all other healthcare team members as needed
Other duties as needed/assigned
*Veterinary Urgent Care of the Desert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
1 weekend day per week required
Experience:
Veterinary: 1 year (Required)
$40k-56k yearly est. 45d ago
ECM Care Coordinator
Akido
Ambulatory care coordinator job in Pomona, CA
Job Description
Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America's physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.
Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties-from serving unhoused communities in Los Angeles to ride-share drivers in New York.
Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido's $60M Series B. More info at Akidolabs.com.
The Opportunity
The Community Health Worker (CHW) will support members with complex medical and social needs with managing their own health and wellbeing. CHW will assist in motivating behavioral changes in patients to improve health outcomes in members through education, peer support, and the relaying of shared experiences. This role offers the opportunity to work alongside Akido's proprietary technology, including AI-guided tools that support structured medical investigation and informed clinical decision-making.
What you'll do
Manage a caseload of patients. This includes completing assessment forms with them, developing care plans for patients (with patients and clinical teams), and carrying out activities according to the care plan.
Build rapport with patients with a goal of increasing the likelihood of positive behavior changes.
Coach patients to minimize risks associated with the identified common health conditions and behaviors.
Accompany members to medical and social services appointments.
Connect members to appropriate programs to address barriers to care and to enhance compliance.
Link members to local, county and state services. Follow up with members and serve as a member advocate.
Introduce systems to promote self-management & self-efficacy.
Document information from every encounter in designated information systems.
Outreach and engage with eligible patients to enroll them into the Akido ECM Program.
Other duties as assigned.
Who you are
High School Diploma or equivalent
Bilingual in English and Spanish strongly preferred
2+ years of experience with and comfort working with CalAIM populations of focus (people experiencing homelessness, adults with SMI/SUD, adults transitioning from incarceration, adults with complex medical needs)
Ability to work in a dynamic, outdoors environment
Ability to work independently as well as part of a team
Ability to prioritize multiple and competing tasks
Ability to communicate effectively, including articulating one's own relevant personal experiences
Excellent oral communication skills, as well as strong interpersonal skills
Ability to use computers to document information into case management software
Travel 50-75% - must have a valid driver's license, automobile insurance and reliable transportation
Benefits
Health benefits include medical, dental and vision
Paid sick time in accordance in CA law.
Accrued paid time off (PTO)
Physical Demands: Work may include both sedentary office duties and active engagement in the field, requiring walking and standing for extended periods.
Hourly pay range$28-$28 USD
Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
$28-28 hourly 5d ago
Care Coordinator - Population Health
Sac Health 4.2
Ambulatory care coordinator job in San Bernardino, CA
Who We Are:
SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified
Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
POP Health, CareCoordinator manages cases regarding utilization review, discharge planning, and patient services coordination. Collaborates with insurers, managed care organizations, referral providers, patients, and families to assist in developing case management guidelines.
Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30- 4:00pm | Location: Brier Clinic, San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
Performs daily screenings using EMR-generated appointment reports and vitals for patients.
Alert the provider of the need to place an order for an appropriate screening exam.
Performs carecoordination to ensure completion of provider-ordered screening exams. Uses relationship-based strategies to engage patients in care.
Ensures that screening results are received timely and entered into the electronic medical record (EMR).
Actively monitors results to ensure appropriate follow-up and diagnostic studies are ordered and completed, as appropriate. Assists patients to follow through on their care plan wellness goals, using both phone and in-person contact.
Uses established care guidelines to implement provider-directed reminders and recalls in the EMR.
Utilizes EMR-generated appointment reports to capture missed appointments. Assists in the coordination of appointments and referrals for physical and behavioral health appointments.
Performs abstractions of historical screening results into the EMR system.
Identifies internal and external challenges related to patient and staff cooperation.
Recommends improvements to processes as appropriate.
Meets with the Manage Care Team continually, holding documented meetings to review issues and progress.
Serves as a liaison between patient and provider to ensure proper communication is had.
Facilitates and ensures recommendations are communicated across the health care team. Works with patients to identify health/wellness goals and incorporates these goals into shared care plans.
Maintains accurate and up-to-date tracking system for screening management.
Monitors and reports productivity statistics, program status, challenges, updates, and developments to the Managed Care Team.
Other duties as outlined in the official job description.
QUALIFICATIONS:
Education: High School Diploma or GED required. Graduation from a Certified Medical Assistant Program is required. Associate degree preferred, or equivalent work experience in a medical/mental health setting preferred.
Licensure/Certification: Medical Assistant Diploma/Certificate is required. Valid California driver's license, and auto insurance is required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into.
Experience: 2+ years as a Medical Assistant in Care Management or Population Health setting or related experience is required.
Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases.
Interpersonal Skills: Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills.
Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills.
Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
$50k-60k yearly est. 54d ago
Aesthetic Patient Care Coordinator
Laguna Dermatology 3.6
Ambulatory care coordinator job in Laguna Hills, CA
Job Description
Join our dynamic team at Laguna Dermatology and Newport Cove Dermatology, a leading medical and cosmetic dermatology practice dedicated to providing exceptional skincare solutions to our clients. With a reputation for excellence in both medical treatments and cosmetic enhancements, we are committed to helping our clients achieve their skincare goals and boost their confidence
The patient carecoordinator (PCC) conducts effective and informative client consultations based on the needs and objectives of the patient. The PCC is responsible for promoting the medical practice products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the PCC is to achieve business growth by overseeing the sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer.
Responsibilities
Duties and Responsibilities:
• Accomplishes revenue objectives by meeting or exceeding daily, weekly, and monthly goals.
• Accomplishes conversion and expansion objectives by:
o Tracking, reviewing, and analyzing metric including number of consultations conducted, number of consults closed, and the revenue per closed consultation.
o Continually working on skills such as patient needs assessment, building rapport, consultative selling, treatment and procedure knowledge and presentation, and overcoming objectives.
o Being fully educated on all products, procedures, treatments, programs and promotions offered and having the ability to be clear and effective when communicating and educating patients.
o Skillful and knowledgeable to educate and inform patients on pre-treatment preparation and post treatment care.
o Being fully informed and abreast of all financing options available.
o Following all standard protocols for unclosed consultations timely.
o Conducting confirmation calls, follow up emails, and post treatment consultations.
o Conducting quarterly retention analysis reports and developing strategic plans.
o Tracking monthly consults to conversion rations for quantitative analysis.
• Achieves business growth objectives by developing business partnerships and relationships via community outreach, presentations at local businesses, distribution of materials and development of referral programs.
• Achieves marketing objectives by:
o Implementing all marketing plan initiatives and programs offered within the practice.
o Making recommendations for marketing plans and promotions that attract and retain patients.
o Managing office programs such as treatment plans, reminders, referrals, birthdays, loyalty programs.
o Work closely with management and marketing department.
• Provides information to the physicians and management by:
o Proper use of EMRand or all patient management software systems and running monthly analytical reports based on business.
o Tracking success of marketing campaigns and return on investment for each initiative.
o Tracking personal performance and activities related to the physician's surgical goals, as well as the office overall goals for non-surgical and skin care treatments.
• Contributes to the overall business operations by:
o Assisting the front desk with their day to day on an “as needed” basis.
o Communicating in a friendly, personal and respectful manner with all patients and staff members.
o Making quick and timely responses to all personal and patient inquiries.
Required Skills
Position Requirements:
• Must be articulate, personable and possess excellent communication skills.
• Enjoy working with people and have experience in a consultative sales environment.
• A love for the Medical aesthetics field and its services
• Sound listening and customer service skills.
• Ability to comprehend and analyze data and metrics.
• Computer skills.
• Must be a team player with a positive attitude.
• Willingness to succeed and grow individually as well as part of a team.
Education and Experience Requirements:
· 2-4-year college degree or at least 3 years equivalent sales and customer service experience.
· At least 1 year working in an aesthetics, plastic surgery or cosmetic dermatology practice.
$35k-50k yearly est. 14d ago
Care Coordinator - Riverside
Muir Wood Teen Treatment
Ambulatory care coordinator job in Riverside, CA
Muir Wood Teen Treatment is a leading provider of residential and outpatient behavioral healthcare for teens ages 12-17. With programs in Sonoma County, Clovis, and Riverside, we specialize in treating primary mental health and co-occurring substance use disorders.
Our trauma-informed, relationship-centered approach combines evidence-based clinical care, accredited academics, and family involvement-creating environments where teens and families can heal together.
Every teammate plays an important role in that mission. Whether you work directly with clients or support our programs behind the scenes, your compassion, presence, and professionalism help create hope and lasting change for the families we serve.
The
CareCoordinator
is an integral part of the treatment team. The primary purpose of the CareCoordinator is to provide structure, supervision and direction to our clients, promote accountability, and ensure their safety and wellness.
Essential Functions and Responsibilities:
Facilitate clients' daily activities in residential settings including assistance with daily activities, chores supervision, assistance with meal service, laundry, etc.
Conduct new client introduction/check-in to Muir Wood including search of all items prior to admittance and lock up of contraband and medications.
Observe and monitor clients' behavior and intervene based on schedule, individual treatment plans and house needs.
One-to-one supervision of clients at risk for AMA, suicidal risk, eating disorders, etc. per directive of the Clinical Director and ensure immediate notification to the Clinical Director when client vocalizes ideations about leaving the residential program.
Conduct Urinary Analysis screening and collection when directed by the Clinical Director, following appropriate procedures.
Transport clients in company vehicles to and from necessary appointments and off-property outings.
Coordinate milieu treatment with Counseling staff (via client record, staff communication, counseling/residential interface meeting).
Supervise self-administration of client medications per physician orders and maintain training in medication dispensing per State of California Community Care Licensing.
Ensure physical plant safety and security by conducting regular shift checks, fire drills, and disaster drills per Policy and Procedures of Muir Wood and State of California.
Ensure transportation safety by conducting van inspections following use of Muir Wood van and following documented safety rules.
Follow all emergency procedures including paging protocol, following directives given exactly, transportation protocol, etc.
Document services as required by applicable law and regulation, and other duties as assigned to facilitate program success and the ability of residents to benefit from programming.
Attend meetings as required.
Execute additional tasks assigned by supervisor, including overnight duties, if applicable.
Requirements
Qualifications:
High school diploma or GED required
Bachelor's degree in psychology, counseling, or sociology preferred
Must have a valid driver's license and be eligible for insurance coverage for driving the company's vehicles
Must be First Aid and CPR certified upon hire
Prior work experience in behavioral health treatment settings with adolescents a plus
Benefits:
Medical/Dental/Vision
Flexible Spending Accounts (FSA)
401k + Match
PTO/Sick Pay
Employee Assistance Program (EAP)
Employee Discount Marketplace
Muir Wood Adolescent & Family Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary Description $23.00-$24.00 per hour
$23-24 hourly 10d ago
Patient Care Coordinator
Amen Clinics, Inc., A Medical Corporation 4.1
Ambulatory care coordinator job in Costa Mesa, CA
The Patient CareCoordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
$37k-47k yearly est. Auto-Apply 19d ago
Home Care Coordinator
Welbehealth
Ambulatory care coordinator job in Riverside, CA
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It's our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home CareCoordinator plays a vital role by conducting in-home care assessments, setting the framework for our home health team to help our participants thrive.
Reporting to the Home Care Manager, the Home CareCoordinator focuses on arranging, assessing, and overseeing personal care in the home.
**Essential Job Duties:**
+ Handle and coordinate incoming calls related to participants, physicians, and agency services regarding physician orders, participant questions, and referrals
+ Communicate with participants via telephone, and provide effective communication with nursing therapy, aide, social services, and physicians, regarding changes in participant/staff schedule, test results, etc.
+ In collaboration with Home Care Services staff, track and monitor home care and hour scheduling
+ In coordination with the Marketing Team, help with enrollment of prospective participants into the program
+ Assist with staffing/scheduling activities, soliciting, and input from managers
+ Participate in end-of-life care, coordination, and support
**Job Requirements:**
+ Healthcare/Medical Licensure or equivalency; with an additional three (3) years of professional experience
+ Bachelor's Degree preferred
+ Minimum of three (3) years of case management or nursing experience in a clinical or home setting with a frail or elderly population
+ Nursing knowledge and training necessary to treat frail, elderly participants and care for complicated clinical conditions preferred
**Benefits of Working at WelbeHealth:** Apply your home care expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
+ Medical insurance coverage (Medical, Dental, Vision)
+ Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
+ 401K savings + match
+ Bonus eligibility - your hard work translates to more money in your pocket
+ And additional benefit
Salary/Wage base range for this role is $68,640 - $89,535 / year + Bonus. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation
$68,640-$89,535 USD
**COVID-19 Vaccination Policy**
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
**Our Commitment to Diversity, Equity and Inclusion**
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
**Beware of Scams**
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
$68.6k-89.5k yearly Easy Apply 2d ago
Home Care Scheduler / Staffing Coordinator
Healthy at Home Caregivers
Ambulatory care coordinator job in Dana Point, CA
Full-time Description Home Care Scheduler / Staffing Coordinator
Healthy at Home Caregivers | Dana Point, CA Full-Time | $21.00 - $24.00 per hour Expected Hours: 40 per week Healthy at Home Caregivers is growing, and we're seeking a bilingual (Spanish/English) Home Care Scheduler to join our compassionate and mission-driven team. In this hybrid role, you'll play a vital part in ensuring our clients receive timely, high-quality non-medical care in the comfort of their homes. This position is ideal for someone who thrives in a fast-paced environment, is passionate about helping others, and is committed to our values of integrity, dignity, and excellence in caregiving.
Key Responsibilities:
Coordinate, assign, and confirm caregiver schedules to meet client needs across Orange County and surrounding areas.
Maintain accurate, real-time schedules in our scheduling software system, ensuring all updates are clearly communicated.
Verify caregiver and client attendance, resolving any callouts, delays, or issues promptly and professionally.
Develop strong, supportive relationships with caregivers, clients, and family members to foster trust and reliability.
Accurately document notes, communications, and incidents in our carecoordination system.
Communicate schedule changes, holiday and vacation coverage, and weekend assignments clearly to all stakeholders.
Collaborate with the Care Management team to ensure timely care and compliance with client care plans.
Follow all internal guidelines, HIPAA, and state compliance standards set by Healthy at Home Caregivers.
Deliver excellent customer service through effective phone communication, email responses, and follow-ups.
Support daily staffing operations and contribute to a team culture focused on compassion and growth.
Perform additional administrative and scheduling tasks as assigned by management.
What We're Looking For:
Experience in Scheduling / Staffing for Homecare / Home health. (Preferred)
Fluency in Spanish and English (Preferred)
Proficiency in using scheduling, CRM, or carecoordination software systems
Strong problem-solving skills with a calm and empathetic communication style
Ability to work independently, take initiative, and stay focused under pressure
Comfortable operating in a fast-paced, high-demand environment while maintaining attention to detail
Committed to our mission of helping seniors and vulnerable individuals remain safe and supported at home
Benefits & Compensation:
Hourly Rate: $21.00 - $24.00 based on experience
Schedule: Monday to Friday: 8-hour shifts
Perks:
401(k) plan
Health insurance
Paid time off
Paid sick time
Supportive, growth-minded team culture
Make a meaningful impact-one schedule, one caregiver, one client at a time. Apply today to become part of the Healthy at Home Caregivers family.
Salary Description $21.00 to $24.00
$21-24 hourly 60d+ ago
Care Coordinator - Population Health
Sac Health 4.2
Ambulatory care coordinator job in San Bernardino, CA
Who We Are:
SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified
Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
POP Health, CareCoordinator manages cases regarding utilization review, discharge planning, and patient services coordination. Collaborates with insurers, managed care organizations, referral providers, patients, and families to assist in developing case management guidelines.
Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30- 4:00pm | Location: Brier Clinic, San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
Performs daily screenings using EMR-generated appointment reports and vitals for patients.
Alert the provider of the need to place an order for an appropriate screening exam.
Performs carecoordination to ensure completion of provider-ordered screening exams. Uses relationship-based strategies to engage patients in care.
Ensures that screening results are received timely and entered into the electronic medical record (EMR).
Actively monitors results to ensure appropriate follow-up and diagnostic studies are ordered and completed, as appropriate. Assists patients to follow through on their care plan wellness goals, using both phone and in-person contact.
Uses established care guidelines to implement provider-directed reminders and recalls in the EMR.
Utilizes EMR-generated appointment reports to capture missed appointments. Assists in the coordination of appointments and referrals for physical and behavioral health appointments.
Performs abstractions of historical screening results into the EMR system.
Identifies internal and external challenges related to patient and staff cooperation.
Recommends improvements to processes as appropriate.
Meets with the Manage Care Team continually, holding documented meetings to review issues and progress.
Serves as a liaison between patient and provider to ensure proper communication is had.
Facilitates and ensures recommendations are communicated across the health care team. Works with patients to identify health/wellness goals and incorporates these goals into shared care plans.
Maintains accurate and up-to-date tracking system for screening management.
Monitors and reports productivity statistics, program status, challenges, updates, and developments to the Managed Care Team.
Other duties as outlined in the official job description.
QUALIFICATIONS:
Education: High School Diploma or GED required. Graduation from a Certified Medical Assistant Program is required. Associate degree preferred, or equivalent work experience in a medical/mental health setting preferred.
Licensure/Certification: Medical Assistant Diploma/Certificate is required. Valid California driver's license, and auto insurance is required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into.
Experience: 2+ years as a Medical Assistant in Care Management or Population Health setting or related experience is required.
Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases.
Interpersonal Skills: Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills.
Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills.
Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
How much does an ambulatory care coordinator earn in Murrieta, CA?
The average ambulatory care coordinator in Murrieta, CA earns between $36,000 and $64,000 annually. This compares to the national average ambulatory care coordinator range of $31,000 to $52,000.
Average ambulatory care coordinator salary in Murrieta, CA