Ambulatory care coordinator jobs in National City, CA - 36 jobs

Job Description Front Desk / Scheduler / Treatment Coordinator - La Jolla, CA Full Time | Private Fee-for-Service Practice Our exceptional fee-for-service dental practice is seeking a reliable and personable team member to handle front desk responsibilities, phones, greet and check out patients, patient scheduling, confirming appts and treatment coordination. We pride ourselves on providing outstanding care in a supportive and professional environment. Compensation: $28-$29 per hour, based on experience Monthly bonus opportunities Schedule: Monday, Tuesday, Thursday: 8 AM-5 PM Wednesday: 7:30 AM-4 PM Friday: 7 AM-1 PM Qualifications: Minimum of 3 years of experience in a dental practice Comfortable discussing financial arrangements with patients Strong communication and organizational skills Friendly, professional, and patient-focused demeanor Responsibilities: Present and explain treatment, address patient concerns and questions Assist patients in prioritizing treatment and establishing scheduling and payment Manage scheduling and all front desk duties Perform general office tasks and other duties as assigned If you are a motivated dental professional who enjoys helping patients feel comfortable and confident about their care, we'd love to meet you. Please apply today! Skills: General Practice Fee for Service Eaglesoft Insurance Cosmetic Benefits: Medical Dental 401k PTO Bonuses Compensation: $27-$29/hour

Job Description Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Lead Care Manager (LCM). The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below. Responsibilities: • Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans. • Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements. • Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans. • Maintain on-going contact with members, via telehealth and in-person visitation. • Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers. • Maintain empathy and professionalism while contacting members and families. • Supporting behavioral health coordination, Substance Abuse and Community Resources. • Perform additional duties as assigned. Populations of Focus: • Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence. • Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence. • Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program. • Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months. • Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury. • Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community. • Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health. • Children and Youth Involved in Child Welfare • Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus. • Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities. Education and Experience: • High school diploma or GED required. • Minimum of 1 year experience in case management, member care, customer service, call center, or member care required. • Valid California driver's license and valid vehicle insurance required. • MA certificate or medical terminology knowledge preferred. Required Skills/Abilities: • Excellent communication, interpersonal, customer service and organizational skills. • Computer skills for documentation, email and chat support. • Proficient skills in working independently and collaboratively in a team to provide member care. • Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously. • Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. • Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills. Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate. • Prolonged periods of sitting at an office desk on the computer. • Lifting: Able to lift up to 15lbs. Pay range$25-$28 USD Benefits Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, & Vision Benefits: We have various insurance options for you and your family. Short & Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Impact Lives, Impact Community Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff. Job Summary Under supervision of the Manager, Health Enrollment the Coordinator of Access to Care - GRANT position facilitates the day-to-day activities of FHCSD's health insurance screening and application services. Job Description Job Roles * Coordinates communications across departments, notifying and advising other departments and supervisors. * Coordinates community events and coverage. Conducts health insurance education at appropriate clinic and community sites. Attends relevant Health Coverage trainings and local coordination meetings. * Coordinates the day-to-day activities of the department, including staff scheduling, training for new staff, supporting team to meet grant goals, overseeing daily work, and ensuring staff productivity goals are met. * Documents contacts; maintains files; and submits program statistics as needed. Implements and maintains an enrollment verification system to document outcomes.- * Provides health insurance eligibility determination and application assistance as assigned clinic and community sites. * Provides monthly reports on engagement and application assistance activities. * Performs other duties as assigned Education/Certifications/Licenses/Registrations * High School Diploma or GED Equivalency required. * Some college coursework preferred. * Traveling between sites and other locations is required as an essential function of the job. Must have a car, a valid California driver's license, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver's license within ten days of establishing residency. Mileage and other reimbursement governed by policy. Experience/Specialized skills (including Language) * 1 year experience coordinating groups or projects required. * 2 years of supervisory or lead experience preferred. * 3 years of experience in a community-based health or social service agency organization preferred. * Ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment. * Ability to work well in both a team-based environment and independently. * Basic knowledge of Medi-Cal, CalFresh, and private insurance. * Basic knowledge of medical terminology. * Bilingual in English/Spanish required; speaking, reading and writing skills in both languages. * Written and verbal communication skills, including ability to communicate effectively with patients and family members who speak English as a second language. * Demonstrated ability to be culturally sensitive and respect diversity. * Ability to work effectively with patients from diverse social, cultural and economic groups. * Basic knowledge of Medi-Cal, CalFresh, and private insurance. * Knowledge of the community resources, health and social service systems in San Diego County and skill in establishing working relationships with community partners. * Basic computer literacy ability to comply with department needs and expectations (i.e., Microsoft Excel and Word). In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits. 21.00 - 28.1025 If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)

San Diego Fertility Center is a world-class reproductive center. With more than 70 years of collective experience diagnosing and treating infertility, SDFC is a leading fertility provider in San Diego, and is proud to host patients from throughout the world for IVF and other fertility treatments. Summary SDFC is seeking a full-time, Mandarin speaking, Patient Care Coordinator for our Del Mar location. In this role, you will be the first point of contact for our patients both on the phone and when arriving at our offices, so you have a vital role in helping create a warm and welcoming environment. Your positive energy, can-do attitude, and near insatiable appetite for learning in this continually evolving field is exactly what we are looking for! Put our patients at ease with your compassion and professionalism as they make their journey, while behind the scenes your quick thinking and multitasking abilities keep things flowing smoothly and builds camaraderie with your teammates. Please note, this role is M-F and requires the candidate to be able to read, write, and converse in Mandarin. General Duties Greet and register new patients; obtain patient demographic, financial, insurance, and clinical information; and enter data into the computer with great attention to detail Work closely with the Billing Team, including collecting co-pays Schedule and coordinate all patient appointments and procedures in eIVF Perform clerical duties, including chart preparation, scanning, and faxing Check in patients for appointments and procedures Act as liaison between physicians, clinical team, and other practices to coordinate information flow, including obtaining missing information to expedite patient visits Manage multiple phone lines; triage phone calls; perform new patient intake, follow-up, and reminder calls Assist fellow team members with communication issues such as setting up voicemail, headsets, and other equipment questions Other duties as assigned. Qualifications College degree preferred, new college grads are welcome Ability to maintain confidentiality consistent with HIPAA regulations Demonstrated success in detail-intensive and tech savvy work Previous healthcare and medical terminology knowledge preferred Ivy Fertility is an equal opportunity employer. Employment decisions are based on merit, qualifications, performance, and business needs. Ivy Fertility does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, veteran status, or any other status protected by applicable federal, state, or local law.

Total Vision LLC is a group of highly successful optometry practices that have aligned towards a common goal of world-class eye-care results for its patients and California communities. We are a company that is seeing significant growth and are looking for top-notch team members with the passion, energy, focus and commitment to excel in this type of environment. Major Duties and Responsibilities: Warmly greet incoming patients upon entering the practice and complete the check-in process. Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes. Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed. Scanning and entering routing slips and other documents into EHR Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system. Pull and prepare charts for all patients scheduled for the following day. Processing sales of contact lens through phone calls or doctor transitions. Responsible for keeping the front desk organized at all times. Opening and closing procedures determined by practice. Required Skills/Knowledge: Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences. Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention. Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment. Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met. Proficiency in utilization of automated equipment and systems standard to the optometry industry. Qualifications: High school diploma, GED or equivalent. Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination critical. Employee is subject to inside environmental conditions. Employee's schedule could include after hour projects, as needed. Travel, as needed between practices. This description is not intended to include all job duties. Team members may be requested to do other job-related tasks other than those listed here. Total Vision is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, or any other characteristic protected by applicable state or federal civil rights laws.

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you'll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way. What You'll Do: Be the friendly voice on the phone, assisting patients with scheduling and inquiries Greet and check in patients with a warm smile and professional demeanor Manage a variety of front desk tasks with efficiency and attention to detail Ensure smooth patient flow through excellent time management and multitasking skills What We're Looking For: 1+ year of customer service experience (healthcare experience a plus, but not required!) Strong communication skills with the ability to interact professionally and courteously with patients Tech-savvy with basic computer skills and the ability to learn new systems quickly A positive, can-do attitude and the ability to stay organized under pressure Why You'll Love Working Here: Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills. Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless. Supportive, team-oriented environment where your contributions are valued and your growth is encouraged. Ready to jumpstart your career in healthcare? We're willing to train the right person-if you're passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you! Apply today and take the first step toward an exciting future with us!

Bright Now! Dental in El Cajon is seeking a motivated and compassionate Patient Care Coordinator to join our growing team. This role is ideal for a dental professional who enjoys patient education, treatment presentation, and helping patients move forward with confidence in their care. Schedule (days/hours) 5 days Responsibilities * Welcome patients and create a positive, caring first impression * Coordinate patient appointments and support efficient scheduling * Communicate treatment recommendations and next steps in partnership with the clinical team * Review insurance benefits and assist patients with financial questions * Follow up with patients regarding outstanding or recommended care * Ensure accurate patient records and documentation * Support a smooth, high-quality patient experience throughout the visit Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $18-$21/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Celebrating 20+ years of excellence, SkinSpirit is a top destination for aesthetic skincare and body-with over 55 locations nationwide. Our highly trained experts are the best in the industry-renowned for personalized service deliver safe, effective, medically-proven treatments and optimal results. SkinSpirit is here to ensure you find joy in your skincare journey and happiness in the results you're looking for. We thrive in a people-first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world-class training and education. And as industry leaders we're always innovation-bringing stat-of-the-art equipment and services to our clinics. Join the SkinSpirit experience! The Client Care Coordinator is primarily responsible for providing support with the daily activities of a medical spa including telephone coverage, appointment scheduling, registration, opening and closing transactions and client care. What You Will Do * Candidate is required to work a combination of weekday, weekend and evening shifts, to include opening and closing shifts. * Provide excellent client care and customer service * Answer and screen high volume of inbound phone calls * Manage appointments (scheduling, moving and canceling appointments) * Actively promote the clinic, treatments, services, products, as well as programs, promotions and/or discounts available * Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction * Accurately complete client transactions * Manage multiple responsibilities while maintaining composure, always keeping the clients a priority * Perform opening and closing duties of the clinic * Efficiently provide basic office administrative support tasks including but not limited to mailing, faxing, sorting, typing and filing * Maintain complete confidentiality in all guest matters in accordance with company policy * Assist with other duties and projects as assigned by management What You Will Bring Skills, Knowledge & Expertise * High School Diploma or GED required; AA preferred * 1+ years of customer or sales experience required * Experience in medical aesthetics, plastic surgery, and/or dermatology is strongly preferred * Exceptional customer service skills * Ability to be efficient and productive in a fast-paced environment * Ability to multi-task, prioritize, and organize with a consistently high level of accuracy * Must be a team player * Ability to work as part of a team and take initiative independent of direct supervision * Knowlege of: Internet, Outlook, Excel, Word and the ability to learn new software quickly * Social media experience is a plus * Excellent, written, verbal and interpersonal skills * Great attention to detail and accuracy * Consistently demonstrates good judgement, strong character and personality, ethics and high standards of performance * Experience in medical office/understanding of cosmetic procedures/skin care products * Experience with Zenoti or other POS systems preferred by not required Physical Requirements * Prolonged periods of: * Sitting at desk and working on a computer * Repeating of same movements * Talking and hearing * Occasional periods of: * Standing, walking, use of hands and fingers, handling or feeling * Reaching with hands and arms * Climbing or balancing, stooping, kneeling, crouch or crawl * Occasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds Benefits We offer a competitive benefits package which includes generous employee discounts, Friends & Family discounts and a beautiful working environment with a stellar team. We also offer paid holidays and a 401k plan with a company match program. For full-time employees (24+ hours) we offer Medical, Vision, and Dental insurance. Notices for Applicants Notice at Collection Privacy Policy for California Residents SkinSpirit participates in E-Verify; To learn more please visit E-Verify.gov - Employee Rights and Responsibilities SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.

Job title Care Coordinator - Accelerated Cancer Screening Reports to Health Navigator Supervisor, Medical Director Status Full-Time (1 Year Grant Funded Position) Salary$22.00 - $24.00 OPSAM HEALTH MISSION We exist to provide quality and patient-centered healthcare to every member of the communities we serve, regardless of the ability to pay. OPSAM Health is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to the uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay. JOB PURPOSE The Care Coordinator - Accelerated Cancer Screening will focus on closing cancer screening care gaps for Opsam Health patients, ensuring timely follow-up for abnormal breast, cervical, and colorectal screenings. They will collaborate with clinical teams to guide patients through each step of the screening and follow-up process, addressing any barriers to care. This role includes managing referrals, coordinating with external providers, and auditing patient records to ensure quality care. Additionally, the coordinator will work with the Quality Improvement team to enhance educational and training efforts related to cancer screening's ESSENTIAL DUTIES AND RESPONSIBILITIES * Responsible for reducing cancer screening care gaps for Opsam Health patients * Oversee clinic care coordinator's daily huddle regarding cancer prevention screening efforts * Support to clinicians to navigate patients through each step in the process of any abnormal breast, cervical and colorectal cancer screening results, assisting patients in accessing recommended follow-up care, including additional imaging, tests and appointments at tertiary care centers * Ensure proper communication with patients, clinical staff, providers, lab and imaging partners to assure the patients' timely and appropriate care * Audit chart records in eClinicalWorks for cancer screening and follow up reports * Assist patients with referrals related to breast, cervical and colorectal abnormalities * Schedule appointments/ referrals with appropriate provider(s) for cervical, breast and colon cancer screening diagnosis, and treatment, including contacting and reminding patients to schedule appointments, anticipatory guidance about expected tests and procedures, and navigate on how to arrive at scheduled appointments on time and prepared * Request medical records from outside care providers and upload to ensure accurate and complete medical record * Consider and strategically address the "social determinants of health" which may be delay or otherwise interfere with timely and appropriate follow-up services * Collaborate with QI Team in the planning and implementation of educational, training and quality improvement efforts for cancer screening * Coordinate all newly diagnosed cancer to oncology specialists (such as Moore's Cancer Center) to ensure timely evaluation and management * Other duties assigned as needed Qualifications * Medical Assistant, Bachelor's degree in healthcare field or High School Diploma with at least 2 years of clinical care coordination experience. * Knowledge of medical terminologies * Experience working in a large clinic setting * Experience working with Health Insurance plans * Knowledge of scheduling medical appointments and prior authorization processes. * Experience with electronic medical records * Excellent ability to communicate both orally and in writing. * Demonstrated knowledge and advanced level skill in word processing software applications (Word, Excel, Teams, Outlook, & PowerPoint) * Ability to interact well with care teams and all patients and families. * Excellent customer service skills.

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary The Transitional Care Coordinator (TCC) plays a critical role in ensuring patients experience a smooth transition from hospital, emergency, or residential (skilled nursing) care to ongoing outpatient services. This position supports continuity of care by coordinating follow-up appointments, verifying discharge instructions, and serving as a compassionate liaison between patients, providers, and care teams. To facilitate appropriate outpatient care, the TCC proactively engages with discharging facilities. TCCs must be able to identify Social Determinants of Health (SDOH) and enroll eligible patients into case and/or care management programs as needed. Supervisory Responsibilities: None Essential Duties/Responsibilities Maintain patient confidentiality in accordance with HIPAA and all applicable laws and regulations Coordinate timely post-discharge care for patients transitioning from acute or residential settings to primary or specialty outpatient services Collaborate with hospitals, discharge planners, and community partners to obtain discharge summaries and care instructions Connect with patients and/or caregivers within 24-72 hours of discharge to review care plans, answer questions, and schedule follow-up visits Facilitate patient connection with the appropriate nurse case manager to reinforce follow-up care, medication adherence, and awareness of critical symptoms requiring attention Intake of patient's SDOH; if eligibility, coordinate enrollment into the Enhanced Care Management (ECM) program to ensure immediate access to support services is initiated Collaborate with internal departments (e.g., social services, referrals, ECM, Case Management) to ensure holistic support Monitor patient progress post-transition and escalate concerns to appropriate clinical staff when needed Embrace and adhere to quality initiatives related to preventing re-hospitalization Document all transitional care activities accurately in the electronic health record (EHR) and other systems to maintain compliance with organizational protocols Align functions and monitoring systems with Healthcare Effectiveness Data and Information Set (HEDIS) and Uniform Data System (UDS) measures Attend care team meetings to support patient transitions and follow-up planning Perform other duties as assigned Required Skills/Abilities * Thorough understanding of SDOH and wraparound service models * Proficiency in EHR systems (OCHIN Epic preferred) * Strong interpersonal and communication skills demonstrated through integrity, honesty, and compassion * Bilingual in English and Spanish preferred Education and Experience * Minimum 2 years of experience in care coordination, medical scheduling, or case management * Associate or bachelor's degree in healthcare, social work, or related field is preferred * Familiarity with care/case management programs and medical benefits is preferred Working Conditions/Physical Requirements * This position is based on-site at DAP Health Clinic assigned * Requires the ability to lift up to 24 pounds * Involves regular activity within an office or clinical environment, including periods of sitting, standing, repetitive motion, and frequent verbal communication via phone or in-person interaction * Frequent travel to hospitals and residential clinical facilities is essential; travel pay and mileage reimbursement authorized as long as valid Driver's License and Automobile Insurance remain current and on file * Employees in this role do not provide or assist with emergency medical care or first aid

North County Serenity House, A Program of HealthRIGHT 360 was founded in 1966 to provide substance use disorder services in the community. North County Serenity House provides a gender-responsive and trauma-informed environment, using evidence-based and best practices that recognize and account for the role that trauma frequently plays in substance use and criminal histories of women. For clients with co-occurring mental illness, we provide integrated substance use and mental health services which treat both conditions as primary. Our residential facility serves up to 120 women (with capacity for up to 20 children under 5 years of age) seeking recovery from substance use disorders. Criminal Justice Care Coordinators are responsible for assessing participant strengths in relation to their criminal justice needs and concerns. Responsible for supporting health and recovery in a structured, safe and culturally sensitive setting. In conjunction with participant and the treatment team, the Criminal Justice Care Coordinator assists participants in completing treatment plan goals through individual counseling that includes, but not limited to, substance abuse recovery skills, strategies for coping with trauma, parenting interventions, family relationship skill building, enhancement of educational skills, health awareness, vocational development, treatment planning and ongoing assessments, etc. based on participant need. Criminal Justice Care Coordinators assist participant's in navigating systems of care while maintaining communication and compliance will legal stakeholders within a supportive treatment environment. Key Responsibilities Facilitates individual case management sessions with each caseload participant who is involved with probation, parole or other legal systems and Keeps consistent contact with probation and parole officers. Proactively links participants to both internal and external resources based on their treatment needs and follows up on the progress/status. Facilitates case conferences which include all parties involved in participant's case as needed. Provides advocacy and support for participants within and without the milieu. Facilitates group sessions as assigned. Performs crisis intervention and communicates with treatment team as unforeseen situations arise. Documents participant updates, incidents, changes in legal status in the facility log daily. Attends required trainings and meetings. Maintains accurate records by entering documentation into various electronic systems for all participants in accordance with guidelines established by HealthRIGHT 360, HIPAA, 42CFR, Drug Medi-Cal and funder standards to satisfy internal and external evaluating requirements. Collaborates with each caseload participant and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes and appropriate updates in support of the health and recovery needs of the participant. Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in timely manner. And, other duties as assigned. Education and Knowledge, Skills and Abilities Required: Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS). High School diploma or equivalent. First Aid Certified within 30 days of employment. CPR Certified within 30 days of employment. A valid California driver's license. Culturally competent and able to work with a diverse population. Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications. Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency. Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data. Professionalism, punctuality, flexibility and reliability are imperative. Excellent verbal, written, and interpersonal skills. Integrity to handle sensitive information in a confidential manner. Action oriented. Strong problem-solving skills. Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow-through with tasks. Ability to work cooperatively and effectively as part of interdisciplinary team and independently assume responsibility. Strong initiative and enthusiasm and willingness to pitch in whenever needed. Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations. Able to work within a frequently changing project scope while maintaining overall direction and structured priorities. Desired: Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS). Bachelor's Degree in related field. Experience with Drug Medi-Cal Organized Delivery System. Experience with ASAM Diagnostic Assessment. Knowledge of gender-responsive, trauma informed and co-occurring treatment. Knowledge of Clinical documentation (treatment plans, progress notes etc.). Experience working with criminal justice population. Bilingual English/Spanish. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. Tag: IND100.

Are you looking for a calling, a passion, a job/career where you can make a difference?We are looking for Home Health Referral/Intake Coordinator. We will offer Health Insurance Dental & vision 401k Paid training Paid sick time Opportunity to grow Great company culture Archer Health is cutting-edge with its innovative approach to Home Health and Palliative care. We are seeking a dedicated and organized individual to join our team as a ome Health Referral/Intake Coordinator. Home Health Referral/Intake Coordinator is responsible for managing all aspects of the patient intake process, establishing and maintaining positive relationships with patients and referral sources, responding to patient requests and concerns, and managing the insurance verification and authorization processes. HOME HEALTH REFERRAL / INTAKE COORDINATOR ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies. Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements. Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy. Establishes and maintains positive working relationships with current and potential referral sources. Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers. Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes. Negotiates service pricing with insurance Case Managers and other payers within established financial and credit parameters. Assists the Executive Director/Administrator in the preparation of an annual budget for the intake department. Builds and monitors community and customer perceptions of Archer Health, Inc as a high quality provider of services. Gathers, collates, and reports referral statistics including key customer referral trends. Provides leadership in strategic planning including identifying opportunities for additional or improved services to meet customer needs. Maintains comprehensive working knowledge of Archer Health, Inc contractual relationships and ensures that patients are admitted according to contract provisions. Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Archer Health, Inc.

TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Care Coordinator is responsible for providing comprehensive care management and care coordination for patients, particularly those with serious, complex, or chronic health problems or psychosocial issues. The Care Coordinator also works in collaboration and continuous partnership with a multidisciplinary care team to achieve optimal outcomes and promote wellness, preventative care and disease management for patients. Responsibilities: Collaborate and partner with care team to identify patient treatment goals and barriers to care. Educate patients and their families to Patient Centered Medical Home (PCMH) concepts. Serve as part of a care team that is a supportive informational resource for patients, care team and family/caregiver(s). Promote and monitor adherence to the care plan developed in coordination with the care team, patient, and family/caregiver(s). Educate patients on treatments, procedures, medications, and continuing care needs. Connect patients to relevant community resources with the goal of enhancing patient health, well-being and increasing patient satisfaction. Assist patients in navigating care plans (e.g., request interpreters as appropriate, resources for social determinants of health such as transportation services). Facilitate patient access to appropriate medical and specialty providers. Process referrals for high-risk populations and ensure follow-up, as needed. Document pertinent care management information (e.g., plans, interventions, goals). Assist with data collection and generation of patient reports. Participate in case conferences and periodic meetings, as scheduled. Participate in quality improvement activities, as assigned. Follow up with patients in an assigned group or population to schedule appointments (i.e., Health Maintenance, emergency room (ER) follow-ups, dental exams) according to scheduling guidelines and the empanelment. Provide referrals and resources as appropriate and assist patients in navigating within TrueCare. Connect with patients and inquire about general health as directed. Provide access and coordination of care for patients in need of hospital or ER follow-ups to engage them in care. Schedule appointments according to clinical and scheduling guidelines. Prepare and mail patient letters as directed. Qualifications: High school diploma or equivalent. Graduate of an accredited Medical Assistant program, or at least one (1) year of care coordination experience, or one (1) year of referrals experience. One (1) year of medical office experience in an out-patient clinical setting. Bilingual in English and Spanish. Knowledge of medical terminology and care coordination. Computer proficiency, particularly with electronic health/medical record systems and the Microsoft Office suite, including Outlook and Word. Preferred Qualifications: Associate degree in social work, human services, counseling, human relations or related field. Two (2) years' experience in chronic disease management, case management, utilization management, and acute care. The pay range for this role $23 to $32.20 on a hourly basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here.

Introduction Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what's right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you'll find more than a job; you'll find a culture built on trust, driven by collaboration, and sustained by the belief that we're better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you'll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you're encouraged to be yourself, supported to succeed, and inspired to keep learning. That's what it means to live The Gallagher Way. Overview The VRC Care Coordinator is responsible for supporting the day-to-day VRC operations by performing administrative tasks, responding to inquiries and resolving concerns ensuring high quality member service. This team member will optimally support the member interactions from start to finish, which may include identification verification; updating or confirming demographic information, ensuring all forms and waivers are up to date, and answering a high volume of calls. This position is budgeted at $24 per hour This role requires a work schedule on site in both Kearny Mesa (3 days per week) and Carlsbad (2 days per week) How you'll make an impact * Support VRC Member Experience, Operations, and Management * Multi-site flexibility * Enjoy working as a part of a highly collaborative team! * Schedule and coordinate member appointments, meetings, classes, consults, and department communication as needed. Providing a proactive approach to customer service by listening to the member, taking ownership of solutions and escalate issues as appropriate to resolve concerns! * Day of event support by checking in members, event set-up, event breakdown, and group rotations * Provides high quality service to a variety of members over the telephone, email and in-person encompassing both verbal and written communication. * Assist members in database registration, completion of initial paperwork including consent/release forms, resource referrals * Prioritized assigned projects ensuring deadlines are met * Actively supervises the use of confidential member information to maintain appropriate levels of confidentiality as established under HIPAA (the Health Insurance Portability and Accountability Act). About You * High School diploma and a minimum of 2 years' related experience. * Working knowledge of Microsoft Windows applications and Microsoft Office * Strong verbal and written communication skills. * Excellent interpersonal and multitasking skills * Medical/well-being office experience with a strong emphasis in customer service, computer skills and phones #LI-KK2 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you'll get, depending on your job level these benefits may improve: * Medical/dental/vision plans, which start from day one! * Life and accident insurance * 401(K) and Roth options * Tax-advantaged accounts (HSA, FSA) * Educational expense reimbursement * Paid parental leave Other benefits include: * Digital mental health services (Talkspace) * Flexible work hours (availability varies by office and job function) * Training programs * Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing * Charitable matching gift program * And more... The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job DescriptionSalary: $21-$25 Retina Consultants San Diego is the oldest and most prestigious Retina practice in San Diego, with concierge-level patient care, high standards for professionalism and quality, advanced imaging modalities, heavy involvement in cutting-edge clinical trials, and exposure to advanced medical and surgical techniques. RCSD has offices throughout San Diego, with our home base in Poway and Satellite offices in La Jolla, Carlsbad, Coronado, and Hillcrest. We have four physicians who are leaders in their field and routinely lecture around the country and at national meetings. We are looking for an excellent candidate to join our team. Ideally, we would find a motivated candidate with a strong work ethic, empathetic towards patients, and high attention to detail. Candidates must work well with others and help us to always prioritize the patient experience. Maintains respectful attitude towards patients, RCSD leadership and peers. Coordinates appointments, schedules, reschedules, and cancel appointments using a computerized scheduling system. Works in collaboration with the Patient Care Coordinators. Scheduling new patients appointments, registration of any new patient, mailing of New Patient Paperwork as needed. Experience with demographic entry and insurance verification. Assist with all messaging from the patient to the physician in a timely manner. Ensures Providers schedule templates are followed and patients are scheduled accordingly to the provider template. Responsible for monitoring providers schedules to ensure scheduling is accurate and/or providers has a full schedule, to monitored at least 3 days out Responsible for returning all voicemails left by patients on the Nextlevel voice phone portal. Reassigns voicemail to correct departments if voicemail left is not for scheduling department. Oversees phone tree call volume by extension. Assist manager with training of new personal. Ensures that calls are answered promptly, and patient issues and concerns are addressed in a timely manner. Stays up to date with Nextech reports as requested by the practice providers. Runs the following reports (i.e., No-Show reports, contact report, On-Call report, recall report) Mails out no-show letters, return appointment postcards. Contacts patient who has cancelled their appointment via the Promptly, ensures patients are cancelled from the schedule and reschedule if needed. Assist with answering of multiline telephone. Required to complete minimum of 40 to 50 calls per day to meet daily quota. Files/scans health related reports/information in appropriate sections of the electronic medical record system. Coordinates the release of medical information, verifies authorization, records incoming request, process request, and communicates with requestor. Assures that all medical records/health information is protected and kept confidential abide by HIPPA and other privacy regulations. Assist with all other shared office functions (i.e., mail, email, faxes, Promptly, New Patient referrals) Properly triage incoming phone calls regarding same day appointments and directs all calls and messages appropriately. Performs other duties as assigned. Participates in additional projects as needed. We offer excellent candidates the following: Competitive salary. Paid vacation time. Year-end bonus. Paid Medical, Vision, Dental benefits 401K Contribution Match Candidates must have the following: Experience working as a medical assistant as a patient care coordinator. Strong skills in using electronic health records (Nextech). High school diploma or GED. A desire to provide kind and compassionate customer service Strong work ethic, professionalism, attention to detail, communication skills, and ability to work as a team. Ideal candidates also have: Experience as a receptionist in an Ophthalmology and/or Retina practice. Fluency in Spanish and English is a plus. Job Type: This is a potential full-time position with hours that may vary from 6:30am-5pm, Monday through Friday. We have five locations and will require the patient care coordinator to be able and willing to cover at any location needed. Feel free to visit our website at ************

Description: Do you want to be part of a team of superstars who make a difference in the lives of others? We have an immediate need for a full time Patient Care Coordinator to join Oceanside Therapy Group. If you are detailed oriented, have a bubbly personality, excellent customer service skills, and thrive in a setting where things move quickly this opportunity is for you! Position Summary: The ideal candidate will greet patients, schedule appointments, organize and maintain files, and organize and record medical reports and correspondence. Job description: Answer inbound calls in a timely manner and provide information to callers. Accurately take massages and communicate messages promptly. Friendly welcome and help visitors. Schedule appointments in efficient and timely manner. Ensures quality and accuracy of schedule. Coordinates set up times with families and therapists. Verifies patient's insurance eligibility and collects payments. File and organize documents, both physical and electronic. Enjoy doing basic administrative tasks such as filing, order office supplies, fax, copy and scan documents. Requirements: Excellent organizational skills with the ability to multitask and prioritize tasks effectively. Strong data entry skills with attention to detail and accuracy. Enjoy working in a fast-paced environment. 1-2 years of previous experience working in a clinical setting. 1-2 years of previous experience with scheduling. 1-2 years of previous customer service experience. Ability to discuss billing with medical staff, patients, and insurance personnel. Excellent oral and written communication skills. Proficient in Microsoft Office, specifically Excel and Word. Benefits: · Full-time position. M-Th 9 am - 6 pm, and F 9 am - 4:30 pm. · Paid time off (PTO) · Paid sick leave (PSL) · Holiday pay · Health, dental and vision insurance · 401k with company match · CEU reimbursement · Opportunities for advancement · Amazing and fun working environment · Pay rate starting at $17 with room to negotiate based on experience If you meet the requirements, please submit resume and application with your pay range to be considered for the position.

Job Description Empowering Wellness, Transforming Lives Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being. As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities. Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members. A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work! Job Summary: The official job title is Lead Care Manager (LCM). The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below. Responsibilities: • Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans. • Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements. • Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans. • Maintain on-going contact with members, via telehealth and in-person visitation. • Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers. • Maintain empathy and professionalism while contacting members and families. • Supporting behavioral health coordination, Substance Abuse and Community Resources. • Perform additional duties as assigned. Populations of Focus: • Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence. • Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence. • Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program. • Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months. • Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury. • Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community. • Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health. • Children and Youth Involved in Child Welfare • Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus. • Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities. Education and Experience: • High school diploma or GED required. • Minimum of 1 year experience in case management, member care, customer service, call center, or member care required. • Valid California driver's license and valid vehicle insurance required. • MA certificate or medical terminology knowledge preferred. Required Skills/Abilities: • Bilingual in English & Arabic Required • Excellent communication, interpersonal, customer service and organizational skills. • Computer skills for documentation, email and chat support. • Proficient skills in working independently and collaboratively in a team to provide member care. • Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously. • Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner. • Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills. Physical Requirements: • Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate. • Prolonged periods of sitting at an office desk on the computer. • Lifting: Able to lift up to 15lbs. Pay range$25-$28 USD Benefits Our full-time employees are eligible for the following benefits enrollment after 60 days of employment: Medical, Dental, & Vision Benefits: We have various insurance options for you and your family. Short & Long-Term Disability Benefits: Protection when you need it most. Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones. Flexible Spending Accounts: Manage your finances with flexibility. Employee Assistance Program (EAP): Support when life throws challenges your way. 401(K): Building your financial future with us. Effective after 1 year of employment. Paid Vacation and Sick Leave: Flexibility for the planned and unplanned. Paid Holidays: Quality time to enjoy celebrations. Employee Referral Program: Share the opportunities and reap the rewards. Company Discount Program: Enjoy savings on everyday expenses and memberships. Equal Employment Opportunity Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities. Pre-Employment Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Job Description Job title Care Coordinator - Accelerated Cancer Screening Reports to Health Navigator Supervisor, Medical Director Status Full-Time (1 Year Grant Funded Position) Salary$22.00 - $24.00 OPSAM HEALTH MISSION We exist to provide quality and patient-centered healthcare to every member of the communities we serve, regardless of the ability to pay. OPSAM Health is a Federally Qualified Health Center (FQHC) that serves the San Diego County community. Founded in 1973 in a barber shop in Downtown San Diego by Filipino health professionals offering services to immigrants who did not have the finances, linguistic skills, or ability to navigate the health care system. Today, Operation Samahan has evolved into a diverse community health center with services available in National City, Mira Mesa, City Heights, and Rancho Penasquitos. We provide primary care, dental, behavioral health, family planning, integrative health and wellness, healthy eating, civic engagement, and other health-related services to the uninsured, underinsured, and underserved families of all income levels, regardless of their ability to pay. JOB PURPOSE The Care Coordinator - Accelerated Cancer Screening will focus on closing cancer screening care gaps for Opsam Health patients, ensuring timely follow-up for abnormal breast, cervical, and colorectal screenings. They will collaborate with clinical teams to guide patients through each step of the screening and follow-up process, addressing any barriers to care. This role includes managing referrals, coordinating with external providers, and auditing patient records to ensure quality care. Additionally, the coordinator will work with the Quality Improvement team to enhance educational and training efforts related to cancer screening's ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for reducing cancer screening care gaps for Opsam Health patients Oversee clinic care coordinator's daily huddle regarding cancer prevention screening efforts Support to clinicians to navigate patients through each step in the process of any abnormal breast, cervical and colorectal cancer screening results, assisting patients in accessing recommended follow-up care, including additional imaging, tests and appointments at tertiary care centers Ensure proper communication with patients, clinical staff, providers, lab and imaging partners to assure the patients' timely and appropriate care Audit chart records in eClinicalWorks for cancer screening and follow up reports Assist patients with referrals related to breast, cervical and colorectal abnormalities Schedule appointments/ referrals with appropriate provider(s) for cervical, breast and colon cancer screening diagnosis, and treatment, including contacting and reminding patients to schedule appointments, anticipatory guidance about expected tests and procedures, and navigate on how to arrive at scheduled appointments on time and prepared Request medical records from outside care providers and upload to ensure accurate and complete medical record Consider and strategically address the “social determinants of health” which may be delay or otherwise interfere with timely and appropriate follow-up services Collaborate with QI Team in the planning and implementation of educational, training and quality improvement efforts for cancer screening Coordinate all newly diagnosed cancer to oncology specialists (such as Moore's Cancer Center) to ensure timely evaluation and management Other duties assigned as needed Qualifications Medical Assistant, Bachelor's degree in healthcare field or High School Diploma with at least 2 years of clinical care coordination experience. Knowledge of medical terminologies Experience working in a large clinic setting Experience working with Health Insurance plans Knowledge of scheduling medical appointments and prior authorization processes. Experience with electronic medical records Excellent ability to communicate both orally and in writing. Demonstrated knowledge and advanced level skill in word processing software applications (Word, Excel, Teams, Outlook, & PowerPoint) Ability to interact well with care teams and all patients and families. Excellent customer service skills.

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) 2- 3 days a week. Either 8-5 or 9-6 Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $18-$21/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************